LG | WD-ND13WM | LG WD-ND13WM Owner’s Manual

Please read this manual carefully before operating
your washing machine and retain it for future reference.
P/No.: MFL48165940
Product feature.........................3
Thank you for buying a LG Fully
Automatic Washing Machine.
Important safety instructions .................4
Save these instructions.........................4
Specification .............................5
Please read your owner’s manual
carefully, it provides instruction on safe
installation, use and maintenance.
Retain it for future reference.
Transit bolts ..........................................6
Removing transit bolts ..........................6
Installation place requirement ...............7
Positioning ............................................7
Electrical connection .............................8
Connecting water supply hose..............9
Installation of drain hose .....................11
Level adjustment.................................12
Record the model and serial number of
your washing machine.
Model No.
Serial No.
Date of Purchase
Care before washing
Before the first washing ......................14
Caring before washing ........................14
Adding detergent
Adding detergent and fabric softener..15
How to use washer
Washing program table.......................17
Control Panel ......................................18
Additional program..............................19
- Power..............................................19
- Program ..........................................19
- Start/Pause .....................................20
- Door Lock .......................................20
- Detecting.........................................20
- Wash...............................................20
- Child Lock .......................................21
- Rinse...............................................21
- Spin.................................................22
- Water Temperature.........................22
- Add Load ........................................23
- Time Delay......................................23
- Tub Clean .......................................24
- Display ............................................25
The water inlet filter.............................26
The drain pump filter ...........................27
Dispenser drawer................................28
The drawer recess ..............................28
The washing drum ..............................28
The water circulation nozzle & steam
Cleaning your washer .........................29
Winterizing instructions .......................29
Troubleshooting guide
Diagnosing problems ..........................30
Error messages...................................33
Using SMARTDIAGNOSIS™..............34
Terms of warranty ..................35
roduct Feature
Direct Drive System
The advanced Brushless DC motor directly drives the drum without
belt and pulley.
6 Motion
Washer is able to perform various drum actions or a combination of
different actions depending on the wash program selected.
Combined with a controlled spin speed and the ability of the drum to
rotate both left and right, the wash performance of the machine is greatly
improved, giving you perfect results every time.
Water Circulation
Sprays detergent solution and water onto the load over and over.
Clothes are soaked more quickly and thoroughly during wash cycle.
The detergent suds can be removed more easily by the water shower
during rinse cycle. The water circulation system uses both water and
detergent more efficiently.
Tilted Drum and Extra Large Door Opening
Tilted drum and extra large opening make it possible to load
and unload clothing more easily.
Embossing drum & waved lifter
Embossing drum enhances the washing performance and reduces
clothes damage.The waved lifter spray and help clothes to enhance
washing performance during the washing cycle.
Automatic Wash Load Detection
Automatically detects the load and optimizes the washing time.
Built-in Heater
Internal heater helps to maintain water temperature at its optimum level
for selected cycles.
추가선택, 예약,
Child Lock
The Child lock prevents children from pressing any button to change the
settings during operation.
W arnings
For your safety, the information in this manual must be followed to minimize
the risk of fire or explosion, electric shock, or to prevent property damage,
personal injury, or loss of life.
WARNING : To reduce the risk of fire, electric shock, or injury to persons when using the washer,
follow basic precautions, including the following:
• Before installation, check exterior damages. If it has,
do not install.
• Do not install or store the washer where it will
be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer
or attempt any servicing unless specifically
recommended in the user-maintenance instructions
or published user-repair instructions that you
understand and have the skills to carry out.
• Keep the area underneath and around your
appliances free of combustible materials such as lint,
paper, rags, chemicals, etc.
• Close supervision is necessary if this appliance is
used by or near children. Do not allow children to
play on, with, or inside this or any other appliance.
• Keep small animals away from the appliance.
• Do not leave the washer door open.
An open door could entice children to hang on the
door or crawl inside the washer.
• Never reach into washer while it is moving. Wait until
the drum has completely stopped.
• The laundry process can reduce the flame retardant
of fabrics.
• To avoid such a result, carefully follow the garment
manufacturer’s wash and care instructions.
• Do not wash or dry articles that have been cleaned
in, washed in, soaked in, or spotted with combustible
or explosive substances (such as wax, oil, paint,
gasoline, degreasers, dry-cleaning solvents,
kerosene, etc.) which may ignite or explode. Oil may
remain in the tub after a whole cycle resulting in fire
during drying. So, do not load oiled clothes.
• Do not slam the washer door closed or try to force
the door open when locked. This could result in
damage to the washer.
• When the machine runs high temperature, the front
door may be very hot. Don’t touch it.
• To minimize the possibility of electric shock, unplug
this appliance from the power supply or disconnect
the washer at the household distribution panel by
removing the fuse or switching off the circuit breaker
before attempting any maintenance or cleaning.
• When unplugging power cord, do not pull out by
grasping the cord. Otherwise, the power cord may
be damaged.
• Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled, or
has missing or broken parts, including a damaged
cord or plug.
• Before discarding an old machine unplug it. Render
the plug useless. Cut off the cable directly behind the
appliance to prevent misuse.
• When a product was under water, Please call
service center. The risk of electric shock and fire.
❊ Do not push down the door excessively, when washer door open.
This could topple over the washer.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord
having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in accordance with all local codes and ordinance.
• Do not use an adapter or otherwise defeat the grounding plug.
• If you don’t have the proper outlet, consult an electrician.
WARNING Improper connection of the equipment-grounding conductor can result in risk of electric
shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a
proper outlet installed by a qualified electrician.
Shipping Bolts
Power Plug
• If the supply cord is damaged,
it must be replaced by the
manufacturer or its authorized
service technician in order to
avoid a hazard.
Inlet Hose
Control Panel
Lower cover cap
Drain Hose
Drain Pump Filter
Adjustable Feet
Drain Plug
Power supply
Wash capacity (Max. Watt)
Spin speed
Water consumption
Permissible water pressure
: Front loading washing machine
: 220-240 V~, 50 Hz
: 645 mm(W) x 770 mm(D) x 940 mm(H)
: 77 kg
: 13 kg (2200 W)
: Extra Low / Low / Medium / High / Extra High
: 156 l
: 1.0 - 10.0 kgf / cm2 (100 - 1000 kPa)
❋ The appearance and specifications may be varied without notice to improve the units quality.
❋ Specifications subject to change by manufacturer.
Inlet hose (1EA)
Install or store where it will not be exposed to temperatures below freezing or exposed to the
Properly ground washer to conform with all governing codes and ordinances.
The base opening must not be obstructed by carpeting when the washing machine is installed on
a carpeted floor.
In countries where there are areas which may be subject to infestation by cockroaches or other
vermin, pay particular attention to keeping the appliance and its surroundings in clean
condition at all times.
Any damage which may be cause by cockroaches or other vermin will not be covered by the
appliance guarantee.
Transit bolts
The appliance is fitted with transit bolts to prevent internal damage during transport.
• Packing and all transit bolts must be
removed before using the washer.
☞ When unpacking the base, be sure to
remove the additional packing support
in the middle of the base packing.
Packing Support
Base Packing
Removing transit bolts
1. To prevent internal damage during
transport, the special 4 bolts are locked.
Before operating the washer, remove
the bolts along with the rubber bungs.
3. Take out the 4 bolts along with the
rubber bungs by slightly twisting the
bung. Keep the 4 bolts and the spanner
for future use.
• If they are not removed, it may cause
heavy vibration, noise and malfunction.
• Whenever the appliance is transported,
the transit bolts must be refitted.
2. Unscrew the 4 bolts with
the spanner supplied.
4. Close the holes with the caps supplied.
Installation place requirement
Drain Hose
Level floor :
Allowable slope under entire washer is 1°
Power outlet :
Must be within 1.5 meters of either side of location of
washer. Do not overload the outlet with more than one
Additional Clearance :
For wall, door and floor modeling is required.
(10cm : rear / 2cm : right & left side)
Do not place or store laundry products on top of
washer at any times.
They can damage the finish or controls.
Install the washer on a flat hard floor.
Make sure that air circulation around the washer is not impeded by carpets,rug etc.
• Before placing the washer on tiles, apply a rubber mat under the feet.
• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar
materials under the washer.
• If it is impossible to avoid positioning the washer next to a gas cooker or coal burning stove,an
insulating covered with aluminum foil on the side facing the cooker or stove,must be inserted
between the two appliance.
• The washer must not be installed in rooms where the temperature can drop below 0°C.
• Please ensure that when the washer is installed, it is easily accessible for the engineer in the
event of a breakdown.
• With the washer installed adjust all four feet using the transit bolt spanner provided ensuring the
appliance is stable, and a clearance of approximately 20mm is left between the top of the washer
and the underside of the work-top.
• The installation instructions shall state that the openings must not be obstructed by a carpet if it
has ventilation openings in the base.
Electrical connection
1. Do not use an extension cord or double adapter.
2. If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or
similarly qualified person in order to avoid a hazard.
3. Always unplug the machine and turn off the water supply after use.
4. Connect the machine to an earthed socket in accordance with current wiring regulations.
5. The appliance must be positioned so that the plug is easily accessible.
• Repairs to the washing machine must only be carried out qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious malfunctioning. Contact your local service center
• Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen
hoses may burst under pressure. The reliability of the electronic control unit may be impaired at
temperatures below freezing point.
• If the appliance is delivered in the winter months and temperatures are below freezing : Store the
washing machine at room temperature for a few hours before putting it into operation.
This appliance is not intended for use by young children or infirm persons without supervision.
Young Children should be supervised to ensure that they do not play with appliance.
CAUTION concerning the Power Cord
Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit
which powers only that appliance and has no additional outlets or branch circuits. Check the
specification page of this owner's manual to be certain.
Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords,
frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions
could result in electric shock or fire. Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have
the cord replaced with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched,
closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where
the cord exits the appliance.
If this appliance is supplied from a cord extension set or electrical portable outlet device, the cord
extension set or electrical portable outlet device must be positioned so that it is not subject to
splashing or ingress of moisture.
■ Connecting water supply hose
• Water supply pressure must be between 100 kPa and 1000 kPa (1.0 ~ 10.0 kgf / cm2).
• Do not strip or crossthread when connecting inlet hose to the valve.
• If the water supply pressure is more than 1000 kPa, a decompression device should be
• Periodically check the condition of the hose and replace the hose if necessary.
▶ Step1 : Check rubber seal inlet hose
• Two rubber seals are supplied with the
water inlet hoses.
They are used for preventing water leaks.
Make sure the connection to taps is
sufficiently tight.
▶ Step2 : Connect hose to water tap
Type-A : Connecting Screw-type hose to tap with thread
• Screw the hose connector onto water
supply tap.
Type-B : Connecting Screw-type hose to tap without thread
Fixing screw
Water supply
1. Unscrew the adapter ring plate and the 4
adapter retaining screws.
2. Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the adapter ring plate
and the 4 screws.
3. Push the water supply hose vertically
upwards so that the rubber packing within
the hose can adhere completely to the
tap and then tighten it by screwing it to
the right.
Type-C : Connecting one touch type hose to tap without thread
1. Unscrew the adapter ring plate and
the 4 adapter retaining screws.
2. Remove the guide plate if the tap is
too large to fit the adapter.
Ring plate
Guide plate
3. Push the adapter onto the end of
the tap so that the rubber seal forms
a watertight connection.
Tighten the adapter ring plate and
the 4 screws.
4. Pull the connector latch plate down,
push the inlet hose onto the adapter,
and release the connector latch plate.
Make sure the adapter locks into place.
After connecting inlet hose to
water tap, turn on the water taps
to flush out foreign substances
(dirt, sand or sawdust) in the
water lines. Let water drain into a
bucket, and check the water
Latch plate
▶ Step3: Connect hose to washer
• Make sure that there are no kinks in the
hose and that they are not crushed.
▶ When your washer has two valves.
• The Inlet hose which has red connector is
for the hot water tap.
• If the washer has two valves, the energy is
saved by using hot valve.
After completing connection, if water leaks from the hose, repeat the same steps.
Use the most conventional type of faucet for water supply. In case the faucet is square
or too big, remove the spacing ring before inserting the faucet into the adaptor.
Use the horizontal tap
Horizontal tap
Extension tap
Square tap
This equipment is not designed for maritime use or for use mobile installations such as
caravans, aircraft etc.
Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday),
especially if there is no floor drain(gully) in the immediate vicinity.
When disposing of the appliance, cut off the mains cable, and destroy the Plug.
Disable the door lock to prevent young children being trapped inside.
Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of
suffocation ! Keep all packaging well away from children
Installation of drain hose
about 100 cm
• When installing the drain hose to a sink,
secure it tightly with a string.
min. 60 cm
max. 100 cm
about 145 cm
• Proper securing of the drain hose will
protect the floor from damage due to water
leakage should the drain hose become
about 105 cm
Laundry tub
about 100 cm
about 145 cm
max. 100 cm
min. 60 cm
about 105 cm
max. 100cm
min. 60cm
max. 100cm
min. 60cm
• The drain hose should not be placed higher
than 100 cm above the floor. Water in the
washer does not drain or drains slowly.
• Proper securing of the drain hose will protect
the floor from damage due to water leakage.
• When the drain hose is too long, do not force
back into the washer. This will cause
abnormal noise, malfunction, and water
Level adjustment
1. Adjusting the washing machine level properly prevents excessive
noise and vibration.
Install the appliance on a solid and level floor surface, preferably
in a corner of the room.
NOTE Timber or suspended type flooring may contribute to
excessive vibration and unblance errors.
2. If the floor is uneven, adjust the adjustable feet as required.
(do not insert pieces of wood etc. under the feet)
Make sure that all four feet are stable and resting on the floor and
then check that the appliance is perfectly level. (use a spirit level)
※ After the washer is level, tighten the lock nuts up towards of the base of
the washer. All lock nuts must be tightened.
NOTE In the case that the washing machine is installed on a raised
platform, it must be securely fastened in order
to eliminate the risk that it might fall off.
❊ Diagonal Check
When pushing down the edges of the washing machine top plate
diagonally, the machine should not move up and down at all. (Please,
check both of two directions)
If machine rocks when pushing the machine top plate diagonally,
adjust the feet again.
In case of auto leveling foot
Auto leveling foot is applied to the right rear part of washing machine.
Different from adjustable feet, adjusting auto leveling foot’s bolt might
cause noise or vibration.
❊ Check the auto leveling foot’s state
Case1. Floating from floor
• Make auto leveling foot pressed by loosening
adjustable feet of left front side.
Case2. Auto leveling foot fully pressed
• Make auto leveling foot released by loosening
adjustable feet of right front and left back sides.
Concrete floors
• The installation surface must be clean, dry and level.
• Install washer on a flat hard floor.
Tile floors (Slippery floors)
• Position each foot on the Tread Mate and level the machine to suit. (Cut Tread Mate into
70x70 mm sections and stick the pieces on to the dry tile where machine is to be placed.)
※ Tread Mate is a self adhesive material used on ladders & steps that prevents slipping.
Wooden floors (Suspended floors)
• Wooden floors are particularly susceptible to vibration.
• To prevent vibration we recommend you place rubber cups under each
foot, at least 15mm thick under the washer, secured to at least 2 floor
beams with screws.
Rubber Cup
※ It can be purchased from
hardware suppliers.
• If possible install the washer in one of the corners of the room, where
the floor is more stable.
※ Insert the rubber cups to reduce vibration.
※ Rubber cups ( p/no. 4620ER4002B) can be purchased from the LG spare parts department.
• Proper placement and levelling of the washer ensures long, regular and reliable operation.
• The washer must be absolutely horizontal and stand firmly in position.
• It must not “Seesaw” across corners under load.
• The installation surface must be clean, free from floor wax and other lubricant coatings.
• Do not let the feet of the washer get wet. If feet of the washer get wet, slipping may occur.
are before washing
Before the first washing
Select a cycle (COTTON 60°C, add a half load of detergent) allow the unit to wash without clothing.
This will remove residues from the drum that may have been left during manufacturing.
Caring before washing
1. Care Labels
Look for a care label on your clothes. This will tell you about the fabric content of your garment and
how it should be washed.
2. Sorting
To get the best results, Sort clothes into loads that can be washed with the same wash cycle.
Water temperature and spin speed and different fabrics need to be washed in different ways.
Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can
occur causing discoloration of white etc. If possible, do not wash heavily soiled items with lightly
soiled one.
Soil (Heavy, Normal, Light)
Separate clothes according to amount of soil.
Color (White, Lights, Darks)
Separate white fabrics from colored fabrics.
Lint (Lint producers, Collectors)
Wash lint producers and lint collectors
3. Caring before loading
Combine large and small items in a load. Load large items first. Large items should not be more
than half the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
• Check all pockets to make sure that they are
empty. Items such as nails, hair clip,
matches, pens, coins and keys can damage
both your washer and your clothes.
• Pre treat dirt and stains by brushing a little
detergent dissolved in water onto stains like
collars and cuffs to help shift dirt.
• Close zippers, hooks and strings to make
sure that these items don’t snag on other
• Check the folds of the flexible gasket (gray)
and remove any small articles,if any.
• Check inside of the drum and remove any left
items in it for next wash cycle.
• Remove any clothing or items on the flexible
gasket to prevent clothing and the gasket
A dding detergent
Adding detergent and fabric softener
1. The Dispenser Drawer
• Main wash only ➔
• Pre Wash + Main Wash ➔
Detergent for Fabric
main wash softener
Detergent for
pre wash
2. Adding Fabric Softener
• Do not exceed the maximum fill line. Close
the dispenser drawer slowly. Overfilling can
cause early dispensing of the fabric softener
which could stain clothes.
• Do not leave the fabric softener in the
detergent drawer for more than 2 days.
(Fabric softener could harden)
• Softener will automatically be added during
the last rinse cycle.
• Do not open the drawer when water is
• Solvents(benzene, etc) are not allowable.
Do not pour fabric softener
directly on the cloths
A dding detergent
3. Detergent dosage
• The detergent should be used according to the
instruction of the detergent manufacture.
• If too much detergent is used, too many suds
can occur and this will decrease the washing
result or cause heavy load to the motor.
• Use powder detergent only for the front
loading washer.
❇ If suds occur too much, pleas reduce the
detergent amount.
• Detergent usage may need to be adjusted
for water temperature, water hardness,
size and soil level of the load. For best
results, avoid oversudsing.
❋ Tips
Full load : according to
manufacturer’s recommendation.
Part load : 3/4 of the normal
Minimum load : 1/2 of full load.
• Detergent is flushed from the dispenser
at the beginning of the cycle.
5. Using the Tablets
1) Open the door and Tablets into the
4. Water softener
2) Load the laundry into the drum.
• A water softener, such as Anti limescale
(Clagon) can be used to cut down on the
use of detergent in extremely hard water
areas. Dispense according to the amount
specified on the packaging.
First add detergent and then the water
• Use the quantity of detergent as for soft
3) Close the door.
H ow to use washer
Washing program table
• Recommended courses according to the laundry type.
Fabric Type
Proper Temp.
Pre Wash,
Intensive, Normal,
Light, Shoes Wash,
(Cold, 60˚C)
No Wash,
Time Delay
Color fast garments (shirts, night
dresses, pajamas...)and lightly soiled
white cotton (underwear...)
Sports Wear
This cycle is suitable for sports wear
such as jogging clothes and running
Normal, No Wash,
Time Delay
Less than
Dark Wash
Use this cycle to wash “multi-color”
clothes to maintain their color
Normal, No Wash,
Time Delay
Less than
Cold Wash
This cycle is suitable for lightly soiled
clothing. Use this cycle to save energy,
by using cold water while ensuring proper
Pre Wash,
Intensive, Normal,
Light, No Wash,
Time Delay
Enable to wash wool fabrics. (Please use
detergent for machinewashable woolens).
Normal, No Wash,
Time Delay
Less than
This cycle is for large items such as bed
cover, pillows, sofa covers, etc.
Normal, Light,
No Wash,
Time Delay
1 king size
(9 Tog)
Cotton mixed, Polyeter mixed Dress
shirts, blouses (It just makes wrinkled
clothes easy to iron)
Speed Wash
Lightly soiled clothing and small loads
Normal, No Wash,
Time Delay
Lightly soiled baby wear
Time delay,
Less than
Pre wash, No wash
Baby Care
Color fast garments (Shirts, nightdresses,
pajamas, etc.) and lightly soiled white
cotton (underwear).
Heavy Duty
Heavily soiled underwear, work clothes,
diapers, etc
Heavily soiled cotton fabrics
Time Delay
5 items
Less than
Normal, Intensive,
Pre Wash,
(60˚C, Cold) Time Delay,
No Wash, Light
Less than
Normal, No Wash,
Time Delay
Less than
Pre Wash,
Intensive, Normal,
No Wash,
Time Delay
Less than
The wool wash cycle of this machine has been approved by Woolmark for the washing of machine
washable Woolmark products provided that the products are washed according to the instructions
on the garment label and those issued by the manufacturer of this washing machine M0806.
❋ Notes : Neutral detergent is recommended. The wool cycle features gentle tumbling and low-speed spin for
garment care.
H ow to use washer
■ Control panel
1. Cotton automatically
selected upon power on.
• Press the Power(
) button to start.
• Press the Start/Pause(
• Initial condition
- Rinse : 3
- Water temperature : 40°C
- Spin : High
- Program : Cotton
) button.
2. Manual Selecting
• Press the Power(
washer on.
) button to turn the
• Select the desired cycle with the program
dial and if required, make any changes to
the washing conditions by pressing the
buttons accordingly.
For selecting the each conditions, please refer
to the Page19~page25.
• Press the Start/Pause button to
commence the cycle.
H ow to use washer
available only for the products with
(1)Button: Power
(2)Dial: Program
(3)Button: Start/Pause
(4)Button: Wash
(5)Child lock
(6)Button: Rinse
(7)Button: Spin
(8)Button: Temperature
(9)Button: Add Load
(10)Button: Time Delay
(11)Button: Tub Clean
(12)Button: Option
1. Power
• Press the Power(
on and off.
) button to turn power
• To cancel the Time Delay function, the
Power( ) button must be pressed.
• 12 programs are available according to the
laundry type.
2. Initial Program
• Dial lamp will light up to indicate selected
• When the Power( ) button is pressed, the
washer is ready for Cotton program. And the
other initial conditions as follows.
• When Start/Pause( ) button is pressed,
the Cotton program is automatically selected.
• So, if you want to advance into the washing
cycle without changing the program, just
press Start/Pause( ) button and then the
washer will proceed.
■ Initial program
- Cotton Program / Rinse:3 / 40°C / High
- By turning the Program dial, the program is
Selected in order of “Cotton – Sports Wear –
Dark Wash – Cold Wash – Wool – Duvet –
Rinse+Spin – Speed Wash – Baby Care –
Silent – Sanitary – Heavy Duty ”.
For information regarding laundry type for
each program, please refer to page 17.
H ow to use washer
1. Start
1. Pre Wash
• This Start/Pause button is used to start
wash cycle or pause the wash cycle.
• Use this option for loads that need
pretreatment. This adds 16 minutes of pre
washing before draining.
2. Pause
• If temporary stop of wash cycle is needed,
press “Start/Pause” button.
- When using Pre Wash option, do not use a
liquid detergent for the main wash.
Use powder for the main wash.
• When in Pause, the power is turned off
automatically after 4 minutes.
2. Intensive
NB. The door will not open before 1 to 2
minutes when Pause is selected, or at
the end of the wash cycle.
• If the laundry is heavily soiled “Intensive”
option is effective.
Door Lock
• By selecting the Intensive option, the wash
time may be extended, depending on the
program selected.
• To use this option select the Intensive option
once before the wash programe is started.
3. Normal
• Lights whenever the door of the washer is
• This option is automatically selected in
every course except for Rinse+Spin.
• The door can be unlocked by pressing the
Start/Pause button to stop the washer.
4. Light
• The door can be opened after a short delay.
• This cycle is suitable for lightly soiled clothing.
5. Shoes Wash
• Use this option when you want to wash
slippers or shoes.
※ Depending on the usage condition, steam
• While the "Detecting" is shown in the display
the machine rotates slowly and detects how
many laundries are loaded in the drum.
It will take a few seconds.
could not be operated.
H ow to use washer
Child Lock
Use this option to prevent unwanted use of
the washer or to keep cycle settings from
being changed while the washer is operating.
• By pressing the Rinse button, the Rinse
type can be selected.
• Child lock can be set by pressing and
holding the Wash and Rinse button
simultaneously. (About three seconds)
• Duvet, Silent, Baby care perform 4 Rinses.
• Cotton, Sports Wear, Dark Wash,
Cold Wash, Wool, Sanitary, Heavy Duty
perform 3 Rinses.
• Speed Wash performs 2 Rinses.
• When CHILD LOCK is set, the Child Lock
indicator will appear and all buttons are disabled
except the POWER button.
• To deactivate Child lock system, press and
hold the Wash and Rinse button
simultaneously again. (About three seconds)
• Rinse+Spin performs 1 Rinse.
The matching indicator lamp will light up for
• To change to the desired program, whilst in
child lock mode.
1. Press and hold both Wash and Rinse button
together once again. (About three seconds)
2. Press the Start/Pause button.
3. Select the desired program and press the
Start/Pause button again.
the desired
• CHILD LOCK lasts after the end of cycle.
If you want to deactivate this function, Press
and hold the Wash and Rinse button
simultaneously for 3 seconds.
H ow to use washer
Water Temperature
• By pressing the Spin button, the spin speed
can be chosen.
1. Spin selection
• Spin speed is available according to the
Program as follows.
- Rinse+Spin & Speed Wash & Sanitary &
Heavy Duty
Medium - High - Extra High - Extra Low Low
- Cotton & Cold Wash
High - Extra High - Extra Low - Low Medium
- Dark Wash & Silent
Low - Medium - High - Extra High Extra Low
- Sports Wear
Extra Low
- Wool
Low – Extra Low
- Duvet
Medium – Extra Low – Low
• By pressing the Temp. button, the water
temperature can be selected.
• Water temperature can be selected as
below according to the program.
- Cotton & Silent
40°C – Cold – 60°C
- Sports Wear & Dark Wash & Wool &
Speed Wash
40°C – Cold
- Cold Wash
- Duvet
Cold – 40°C
- Sanitary
- Heavy Duty
60°C – 40°C
The required temperature lamp will light up for
For the more detailed information, please refer
to the page17.
H ow to use washer
Add Load
Use this function to add loads or remove the
foreign material.
• How to use “Add Load”
- Press the “Add Load” button.
- Close the door after add loads or remove
the foreign material(e.g. coin or pin etc.)
- Press the “Start/Pause” button.
• Open the door when “Door Lock” is off after
checking the safety.
• Results when choosing “Add Load” during
- When the tub is spinning: Tub stops and
“Door Lock” is off.
- When water temperature in the tub is
higher than 45°C: “Add Load” is not
available with short warning sound for
- When lots of water is in the tub: “Door
Lock” is off after draining by safe water
• “Add Load” doesn’t work when “Tub
Cleaning” course is in progress for safety
Time Delay
Preparing washing before starting “Time Delay”
- Turn on the water tap.
- Load laundry and close the door.
- Place the detergent and fabric softener in
the drawer.
• How to set “Time Delay”
- Press Power(
) button.
- Turn the Program dial to select
the program you require.
- Press Time Delay button and set the
desired time.
- Press the Start/Pause(
) button.
• If Time Delay button is pressed, “3:00” is
displayed. The maximum delayed time is
19:00 hours and the minimum time is 3:00
• Each pressing of the button advances time
delay by one hour.
• To cancel the time delay, press the
) button.
• Time Delay is ‘expected time’ from the
present to the completion of washing cycle
or selected process (Wash, Rinse, Spin).
• According to the condition of water supply and
temperature, the delayed time and the actual
washing time may vary.
Put the laundry into the tub completely.
Laundry caught in between door closing
part can damage door packing(rubber
part) and might cause failure.
H ow to use washer
Tub Clean
Use this function to sanitize drum to remove
any bacteria and keep the drum clean.
Auto Tub clean notification function(
• When you turn on the power by pressing
the Power button, and the following sign is
shown on the panel, it means that you need
to clean the drum. Press the Tub Clean
button to clean the Tub.
1. Press the Power button.
• Close the door.
• Add the detergent or antibacterial
detergent to the container.
• Add the liquid chloride bleach to the liquid
detergent container or powder chloride
detergent to the detergent container for
main wash.
2. Press the “Tub Clean” Button.
• “Tub Clean” Course will be set and all
button are inoperable.
3. Press the “Start” button.
• The door will be locked and the Tub Clean
will start.
Powder detergent or bleach
Liquid detergent or bleach
54 g
54 ml
Liquid bleach/
Liquid detergent/bleach
reference line (MAX)
• If you add more than the
reference line, it may be
directly added to the
• Do not add more than the designated amount
for the chloride bleach. If you add too much
chloride bleach, it may cause problems to the
• If you want to proceed with normal wash
course and not the Tub Clean, turn the
course selection dial or press the button of
the course and cycle you want.
• If you do not proceed with the Tub Clean,
this message will appear on the panel at
every 30 times.
• If you proceed with the Tub Clean, the
message will not appear until the next time
you need to clean the tub.
• Even though it may differ by the frequency
of use of the washer, the auto drum clean
notification generally appears once every
one to two months.
H ow to use washer
3. Completion of washing
• When washing cycle is completed,
” is displayed on the “Multi display”.
1. Special function display
• When Child lock is selected, the “
4. Time left
” is
• When time delay is selected, it shows the
remaining time before the finish of the
selected program.
■ Est. Time Remaining
• This display shows the estimated time
remaining in the cycle when operating.
• This washer automatically detects the wash
load (weight) and optimizes the washing
time. After detecting, the display will show
the adjusted time remaining.
■ Status Indicator
• It shows elapsed time of the cycle the washer
is operating.
• During washing cycle, the remaining washing
time is displayed.
• Recommended program by manufacturer.
- Baby Care: around 2 hours and 43 minutes
- Silent: around 1 hour and 10 minutes
- Cotton: around 2 hours and 43 minutes
- Heavy Duty: around 1 hour and 59 minutes
- Sanitary: around 1 hour and 59 minutes
- Speed Wash: around 49 minutes
- Rinse+Spin: around 18 minutes
- Duvet: around 1 hour and 30 minutes
- Wool: around 52 minutes
- Cold Wash: around 1 hour and 32 minutes
2. Self diagnose display
- Dark Wash: around 1 hour and 7 minutes
• If the washer encounters a fault during
operation, the associated fault will be
- Sports Wear: around 1 hour and 12 minutes
” : Water pressure sensing error
” : Problem of overfilling water
” : Door is not closed
” : Over load in motor
” : Water inlet trouble
” : Drainage trouble
” : Unbalanced load
” : Water temperature trouble
• The washing time may vary by the amount
of laundry, water pressure, water
temperature and other washing conditions.
• If an unbalanced load is detected or if the
suds removing program operates, the wash
time may be extended.
(Max. increasing time is 45 minutes.)
” : Dry heater or thermostat trouble.
If these error letters are displayed, please refer to
the troubleshooting page33 and follow the guide.
M aintenance
❋ Before cleaning the washer interior, unplug the electrical power cord to avoid electrical
shock to avoid electrical shock hazards.
❋ When disposing of the appliance, cut off the mains cable, and destroy the plug Disable
the door lock to prevent young children being trapped inside.
The water inlet filter
" error message will blink on the control panel when water does not enter the
detergent drawer.
- If water is very hard or contains traces of lime deposit, the water inlet filter may
become clogged.
It is therefore a good idea to clean it from time to time.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle
4. Tighten up the inlet hose.
M aintenance
The drain pump filter
❋ The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.
First drain using the drain hose and then open the pump filter to
remove whatever any threads or objects.
Be careful when draining if the water is hot.
❋ Allow the water to cool down before cleaning the drain pump, carrying out
emergency emptying or opening the door in an emergency.
1. Open the lower cover cap (①) by using a
finger. Turn the drain plug (②) to pull out the
2. Unplug the drain plug (②), allowing the water
to flow out. At this time use a vessel to prevent
water flowing on to the floor. When water does
not flow any more, turn the pump filter (③)
open to the left.
3. Remove out any foreign material from the
pump filter (③).
4. After cleaning, turn the pump filter (③)
clockwise and insert the drain plug (②)to the
original place. close the lower cover cap.
M aintenance
Dispenser drawer
❋ After a while detergents and fabric softeners leave a deposit in the drawer.
• It should be cleaned from time to time with a jet of running water.
• If necessary it can be removed completely from the machine by pressing the catch
downward and by pulling it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be removed.
The drawer recess
❋ Detergent can also accumulate inside the recess which should
be cleaned occasionally with an old toothbrush.
• Once you have finished cleaning, replace the drawer and run a
rinse cycle without laundry.
The washing drum
• If you live in a hard water area, limescale may continuously build up in places where it cannot be
seen and thus not easily removed.
Over time the build up of scale clogs appliances, and if it is not kept in check, expensive
maintenance or repairs may result.
• Although the washing drum is made of Stainless steel, specks of rust can be caused by small metal
articles (paper clips, safety pins) which have been left in the drum.
• The washing drum should be cleaned from time to time.
• If you use descaling agents, dyes or bleaches, make sure they are suitable for washing machine
❋ Descaler may contain chemicals that may damage part of your washing machine.
❋ Remove any spots with a stainless steel cleaning agent.
❋ Never use steel wool.
M aintenance
The water circulation nozzle & steam nozzle
• Clean the water circulation nozzle, if clogged.
Cleaning your washer
1. Exterior
Proper care of your washer can extend its life.
The outside of the machine can be cleaned with warm water and a neutral non abrasive
household detergent.
Immediately wipe off any spills. Wipe with damp cloth.
Try not to hit surface with sharp objects.
❋ IMPORTANT: Do not use methylated spirits, diluents or similar products.
2. Interior
Dry around the washer door opening, flexible gasket and door glass.
Run washer through a complete cycle using hot water.
Repeat process if necessary.
Remove hard water deposits using only cleaners labeled as safe for washing
Winterizing instructions
If the washer is stored in an area where freezing may occur or moved in freezing
temperatures, follow these instructions to prevent damage to the washer:
1. Turn off water supply tap.
2. Disconnect hoses from water supply and drain water from hoses.
3. Plug electrical cord into a properly grounded electrical outlet.
4. Add 1gallon(3.8L) of nontoxic recreational vehicle(RV) antifreeze into an empty wash
drum. Close the door.
5. Set spin cycle and let washer spin for 1minute to drain out all water.
Not all of the RV antifreeze will be expelled.
6. Unplug electrical power cord, dry the drum interior, and close the door.
7. Remove dispenser drawer, drain and dry excessive water from the compartments.
8. Store washer in an up right position.
9. To remove antifreeze from washer after storage, run empty washer
through a complete cycle using detergent. Do not add wash load.
roubleshooting guide
❋ This washing machine is equipped with automatic safety functions which detect and
diagnose faults at an early stage and react appropriately.
When the machine does not function properly or does not function at all, check the
following points before you contact your service provider.
Diagnosing Problem
Possible Cause
Rattling and
clanking noise
• Foreign objects such as coins or
safety pins maybe in drum or
Stop washer and check drum
and drain filter.
If noise continues after washer
is restarted, call your authorised
service centre.
Thumping sound
• Heavy wash loads may produce
a thumping sound. This is usually
If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
Vibrating noise
• Have all the transit bolts and
packing been removed?
• Are all the feet resting firmly on
the ground?
If not removed during
installation. Refer to Installation guide
for removing transit bolts.
Wash load may be unevenly
distributed in drum. Stop washer and
rearrange wash load.
Water leaks.
• Fill hoses or drain hose are loose
at tap or washer.
Check and tighten hose connections.
• House drain pipes are clogged.
Unclog drain pipe. Contact plumber
if necessary.
• There is something between the
gasket and the glass.
Clean the gasket and
the glass with the towel.
Over sudsing
• Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks, and vibration during spin.
Water does not enter
washer or it enters
• Water supply is not adequate in
Check another tap in the house.
• Water supply tap is not
completely open.
Fully open tap.
• Water inlet hose(s) are kinked.
Straighten hose.
• The filter of the inlet hose(s)
Check the filter of the inlet hose.
roubleshooting guide
Water in the washer
does not drain or
drains slowly.
Possible Cause
• Drain hose is kinked or clogged.
Clean and straighten the drain hose.
• The drain filter is clogged.
Clean the drain filter.
Washer does not start • Electrical power cord may not be
plugged in or connection may be
• House fuse blown, circuit breaker
tripped,or a power outage has
• Water supply tap is not turned on.
Make sure plug fits tightly in wall
Reset circuit breaker or replace fuse.
Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
Turn on water supply tap.
Washer will not spin
❋ Check that the door is firmly
Close the door and press the
Start/Pause button. After pressing the
Start/Pause button, it may take
a few moments before the clothes
washer begins to spin. The door must
lock before spin can be achieved.
Door does not open
The door lock will only release
After 2~3 minutes, either at the
end of the cycle or after
pressing the Start/ Pause button
During a wash.
Once started, the door can not be
opened for safety reasons.
Wait one or two minutes before
opening the door to give the electric
locking mechanism time to release.
Display stuck
on 6min left.
This washing machine checks
the condition of the clothes at
6min left to evaluate if they are
dried or not. If the clothes are not
dried, the washing machine will
continue to dry for an extended
period. The 6 min display will then
count down after this period
Check the weight of clothes.
The weight of the clothes
should be less than 6kg.
Washer pauses for
longer intervals than
normal during
The bowl will tumble for 3 seconds
and then pause for 50 seconds
repeatedly for part of the wash
cycle. This is normal during the
standard course & Hand Wash &
Wool cycles.
❋ Standard course: Cotton 40°C,
Normal, Rinse-3, Spin-High
This action allows the more delicate
clothes to soak which assists in stain
roubleshooting guide
Wash cycle time
Possible Cause
• It takes time to balance the
laundry before the spin cycle
The washing time may vary by the
amount of laundry, water
pressure, water temperature and
other usage conditions.
If the imbalance is detected or if the
suds removing program works, the
wash time shall be increased.
Stop the wash and pull out the
laundry then put it again to untwist
roubleshooting guide
Error Messages
Possible Cause
• Water supply is not adequate in area
• Water supply taps are not completely open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are clogged.
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose(s).
• Drain hose is kinked or clogged.
• The drain filter is clogged.
Clean and straighten the drain hose.
Clean the drain filter.
• Load is too small.
• Load is out of balance.
• The appliance has an unbalance detection
and correction system. If individual heavy
articles are loaded (ex. bath mat, both
robe, etc.), this system may stop spinning
or even interrupt the spin cycle altogether.
• If the laundry is still too wet at the end of
the cycle, add smaller articles of laundry to
balance the load and repeat the spin cycle.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
• Is the door opened or not
completely closed?
Close the door completely.
❋ If “
” is not released, call for
Unplug the power plug and call for
• Water overfills due to the faulty water
Close the water tap.
Unplug the power plug.
Call for service.
• Water level sensor has malfunctioned.
• Over load in motor.
• Check water supply.
Turn the tap on
If “
” is not released, unplug
power plug and call service.
• The washer experienced a power failure.
Restart the cycle.
roubleshooting guide
• If the moisture inside the drum is not removed well after the use, it can cause odor or stains
(Mold). After using the washer, keep the door open until the moisture inside the drum dries up.
• Only use this feature when instructed to do so by the call center.
The transmission sounds similar to a fax machine, and so has no meaning except to the call center.
• SMARTDIAGNOSIS™ cannot be activated if the washer does not power up.
If this happens, then troubleshooting must be done without SMARTDIAGNOSIS™.
If you experience problems with your washer, call to Customer Information Center.
Follow the call center agent's instructions, and do the following steps when requested:
1. Press the Power button to turn on the washer.
Do not press any other buttons or turn the cycle
selector knob.
2. When instructed to do so by the call center, place
the mouthpiece of your phone very close to the
Power button.
Max. 10 mm
3. Press and hold the “Temp.” button for three seconds, while holding the phone mouthpiece to the icon
or Power button.
4. Keep the phone in place until the tone transmission has finished.
This takes about 17 seconds, and the display will count down the time.
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
• Pressing the Power button during the transmission will shut off the SMARTDIAGNOSIS™.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call
center agent, who will then be able to assist you using the information transmitted for analysis at the
call to Customer information center.
❋ Smart Diagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of
troubleshooting through service calls. The effectiveness of this feature depends upon various factors,
including, but not limited to, the reception of the cellular phone being used for transmission, any
external noise that may be present during the transmission, and the acoustics of the room where the
machine is located. Accordingly, LG does not guarantee that Smart Diagnosis would accurately
troubleshoot any given issue.
erms of Warranty
What Is Not Covered:
• Service trips to your home to teach you how to use the product.
• If the product is connected to any voltage other than that shown on the
rating plate.
• If the fault is caused by accident, neglect, misuse or Act of God.
• If the fault is caused by factors other than normal domestic use or use in
accordance with the owner's manual.
• Provide instruction on use of product or change the set-up of the product.
• If the fault is caused by pests for example, rats or cockroaches etc..
• Noise or vibration that is considered normal for example water drain
sound, spin sound, or warming beeps.
• Correcting the installation for example, leveling the product, adjustment of
• Normal maintenance which recommended by the owner's manual.
• Removal of foreign objects / substances from the machine, including the
pump and inlet hose filter for example, grit, nails, bra wires, buttons etc.
• Replace fuses in or correct house wiring or correct house plumbing.
• Correction of unauthorized repairs.
• Incidental or consequential damage to personal property caused by
possible defects with this appliance.
• If this product is used for commercial purpose, it is not warranted.
(Example : Public places such as public bathroom, lodging house, training
center, dormitory)
If the product is installed outside the normal service area, any cost of
transportation involved in the repair of the product, or the replacement of a
defective part, shall be borne by the owner.
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