Owner’s manual Please read this manual carefully before operating your device. MODEL : PD251W/ PD251P/ PD251Y/ PD251TW ENGLISH Bluetooth® The actual device may differ from the image. Safety information CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK) NO USERSERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. 2 WARNING: TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. WARNING: Do not install this equipment in a confined space such as a book case or similar unit. CAUTION: Do not use high voltage products around this product (ex. Electrical swatter). This product may malfunction due to electrical shock. CAUTION: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from over heating. The openings shall never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product shall not be placed in a builtin installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instruction has been adhered to. CAUTION concerning the Power Cord Most appliances recommend they be placed upon a dedicated circuit; That is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits. Check the specification page of this owner’s manual to be certain. Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized service center. Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance. The Power Plug is the disconnecting device. In case of an emergency, the Power Plug must remain readily accessible. This device is equipped with a portable battery or accumulator. Safety way to remove the battery or the battery from the equipment: Remove the old battery or battery pack, follow the steps in reverse order than the assembly. To prevent contamination of the environment and bring on possible threat to human and animal health, the old battery or the battery put it in the appropriate container at designated collection points. Do not dispose of batteries or battery together with other waste. It is recommended that you use local, free reimbursement systems for batteries and accumulators. The battery shall not be exposed to excessive heat such as sunshine, fire or the like. NOTICE: For safety marking information including product identification and supply ratings, please refer to the main label inside the apparatus. 3 CAUTION: yy The apparatus should not be exposed to water (dripping or splashing) and objects filled with liquids, such as vases, shouldn’t be placed on the apparatus. yy Minimum distance around the apparatus for sufficient ventilation, no less than 5 cm. yy The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloth, curtains etc. yy No naked flame sources, such as lighted candles, should be placed on the apparatus. yy The unit’s internal lithium battery should only be serviced by an authorised service centre. ,,Note Device operating temperature When operating in cold weather, the device shall not print. Bring it inside from the cold and give about 10 min to adjust to the specified operating temperature (5 °C - 40 °C). Then try printing again. (For the appropriate use, it is recommended not to operate it outdoors in winter.) >>Caution CAUTION when using this product in environments of low humidity yy It may cause static electricity in environments of low humidity. yy It is recommended to use this product after touching any metal object which conducts electricity. 4 Contents Safety information . . . . . . . . . . . . . . . . . . . . . . 2 STEP 1 Getting Started . . . . . . . . . . . . . . . . . . 6 Supplied items . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . 6 Power On / Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 STEP 2 Charging Battery . . . . . . . . . . . . . . . . 7 STEP 3 Inserting Photo Paper . . . . . . . . . . . . 9 Cleaning printer head using Smart Sheet 10 About photo paper . . . . . . . . . . . . . . . . . . . . . . 11 Paper Jam Solution . . . . . . . . . . . . . . . . . . . . . . 12 STEP 4 Installing App . . . . . . . . . . . . . . . . . . 12 Installing App for Android phone . . . . . . . 12 App Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Installing App for iPhone . . . . . . . . . . . . . . . . 14 Setting Bluetooth of iPhone . . . . . . . . . . . . . 14 Installing App for Windows phone . . . . . . . 15 Setting Bluetooth of Windows phone . . . 15 STEP 5 Printing Photo . . . . . . . . . . . . . . . . . . 16 Printing using Android phone . . . . . . . . . . . 16 Printing using iPhone . . . . . . . . . . . . . . . . . . . 19 Printing using Windows phone . . . . . . . . . . 21 Using the edit mode . . . . . . . . . . . . . . . . . . . . . 23 Notes on the printing . . . . . . . . . . . . . . . . . . . . 23 Checking where to buy paper . . . . . . . . . . . 24 Updating the device . . . . . . . . . . . . . . . . . . . . . 25 Checking Label . . . . . . . . . . . . . . . . . . . . . . . . 26 About LED Indicator . . . . . . . . . . . . . . . . . . . 27 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 30 5 STEP 1 Getting Started Product Overview LED indicator Supplied items (1) Power button LG Pocket Photo Printer Paper exit slot Simple manual USB cable yy Depending on the model or region, supplied items may differ. (ex. USB cable etc.) (RESET)Reset hole Paper tray 6 (CHARGE)Micro USB port (for recharging) Power On / Off STEP 2 Charging Battery This device uses a built-in battery. Before using it, fully charge the battery using a Smart phone USB data cable (Micro 5 pin) or adapter. (Refer to below) Press (1) power button for 2 sec. to turn on or off. ,,Note yy When turning the device on, LED indicator flashes for 3 sec. Then printing is available. yy For more information, see “About LED indicator”. Battery charging time : 1.5 hours Checking the charging status with LED indicators : Charging : Full charge : yy Power-off yy 0 % : flashes for about 30 sec. and turns off. yy LG Pocket Photo is always charged when connected to the power supply except for being printed. 7 yy To charge this product, you must always use a DC 5V, 1A or more. Certified/Listed Adapter which complies with LPS. >>Caution yy Handle with care during charging to prevent electric shock. yy Do not place near heating appliance. yy Do not disassemble or deform. yy Do not give shock on. yy Avoid too high or low temperature or humidity. 8 ,,Note yy You can connect the device to PC using a Smart phone USB data cable, but charging time can be longer. yy The operating time on battery may vary depending on the battery status, operational status and environment conditions. yy When the battery is discharged, printing is available after charging it for more than 10 min. (Charge in full to print in a row.) STEP 3 Inserting Photo Paper 1. Open the upper cover. 2. Unpack the photo paper pouch you bought. 3. Slide smart sheet (blue) and photo papers together into the paper slot, then close the upper cover. Smart Sheet will be ejected automatically before first printing. yy Do not insert more than 10 Photo papers and 1 Smart Sheet. Otherwise 2 papers may be ejected at once or paper jam may occur. yy Once the pack is unwrap, keep the remaining papers after using in an airtight plastic bag. yy Smart sheet and photo papers are not supplied. Photo Paper with White side up Smart Sheet with Barcode side down Arrange all papers and smart sheet to end of rear. 9 Cleaning printer head using Smart Sheet Smart sheet (Cleaner) When you insert new smart sheet and photo papers, this device scans the barcode of smart sheet to maintain optimized photo paper. (It will be ejected before the first printing.) To maintain the best quality, remove foreign material of the head using cleaning feature. 10 Note on Smart sheet When using Smart Sheet, it should be used with photo papers in the same pouch. yy Using smart sheet from other pouch may result in low quality. yy If print quality is abnormal or low, print out the smart sheet 3-5 times repeatedly. yy Reuse the smart sheet until use up the photo papers from same pouch. About photo paper yy Handle with care not to get dirt on, when you touch the paper. yy Once unpacked, the papers may begin to curl up or discolor after a period of time. It is recommended to use them as soon as possible. Photo paper pouch Use exclusive photo paper for LG Pocket Photo. Otherwise, the print quality cannot be guaranteed, and it may cause damage of Pocket Photo. Note on Photo paper yy Do not damage or bend the papers. yy Using photo papers from other company may result in malfunction, paper jam or low quality. yy Do not place inside a car or, expose to direct sunlight or moisture. yy Do not leave in a place where the temperature or humidity is too high or low. It may reduce the quality of the printed photo. yy Using soiled paper may result in malfunction. yy Ensure to use the papers within its valid date. 11 Paper Jam Solution Do not pull the paper out. Turn the device off and on again, the paper will be ejected automatically. yy If there are foreign material or dust on the roller, it may not be ejected properly. In that case, remove the foreign material of the head with scotch tape first. And then, clean using smart sheet and try again. yy If the photo paper has bent, paper jam may occur. yy If this problem is not solved, please refer to “Troubleshooting”. 12 STEP 4 Installing App Installing App for Android phone From Play Store (Android market) Search for “LG Pocket Photo”. Using QR code Scan the QR code on the product box. Bluetooth® See “Help” for details App Setting Bluetooth® Set the options in [Setting]. For more information about the App, touch [Help]. yy Bluetooth : Prints using Bluetooth yy To optimize printing photo, activate all modes and use pocket photo App. 13 Installing App for iPhone From App Store Search for “LG Pocket Photo”. Using QR code Scan the QR code on the product box. Setting Bluetooth of iPhone 1. On your iPhone’s home screen, touch [Settings]. 2. Touch “Bluetooth” and touch the slider to turn Bluetooth [On]. 3. To connect your Pocket Photo device to the iPhone, turn on your device and make sure it is discoverable mode. 4. When you find the device, touch the model name of Pocket Photo on the screen. 14 See “Help” for details For more information about the App, touch [Help]. Installing App for Windows phone From Store Search for “LG Pocket Photo”. Setting Bluetooth of Windows phone 1. On your Windows phone home screen, touch [Settings]. 2. Select “Bluetooth” on the system and touch the slider to turn Bluetooth [On]. 3. To connect your Pocket Photo device to Windows phone, turn on your device and make sure it is discoverable mode. 4. When you find the device, touch the model name of Pocket Photo on the list. 5. After Checking [Connected], Run the App. 15 STEP 5 Printing Photo Printing using Android phone Bluetooth® Printing using Bluetooth ( ) Bluetooth® Preparation : Turn the device on, and start printing turning on. with the LED indicator 1. Run LG Pocket Photo App on Android phone. 2. Select a photo to print, and touch [ ]. 3. Touch [OK], then it will start searching for Bluetooth devices. yy To print, set print mode or the number of photo on the preview screen. 4. When LG Pocket Photo is paired for the first time, [Bluetooth pairing request] appears. To start printing, touch [Pairing] or input the PIN code ‘0000’. yy If Smart Sheet is in the device, it will be ejected before the printing starts. 16 ,, You can print photos directly from Android phones or PC via Bluetooth without the App. Choose a photo and select [Bluetooth] in [Share] or [Menu]. >>Caution yy Check the power of the Pocket Photo, when your device can not search for Bluetooth device. yy The photo file less than 10 MB can be printed. yy Setting screen may differ depending on the phone manufacturer. yy When connecting to the other company’s smartphone, some functions may be limited depending on conditions. 17 Setting Pocket Photo App of Android phone You can check device/battery status, the number of photos printed, MAC address and device version. And you can change setting of print mode and Auto power off. 4. [Print setting] Paper Full Prints without white space. (The edge of the image can be cut off.) 1. Run LG Pocket Photo App on Android phone. (To check [Device Information], set to [On] the Bluetooth of smartphone.) Image Full Prints an image as a whole. (White space can occur at the edge of the paper.) 2. Go to Setting. Automatic Device Power Off Set a time so that the device turns itself off. (Default is [5 min].) 3. Touch [Device Information]. ,,Note yy The longer time you set [Automatic Device Power Off ] to, the more the battery consumption is. The number of maximum prints may differ. yy It is recommended to keep default setting of the device. 18 Printing using iPhone Printing using Bluetooth ( ) Bluetooth® Preparation : Turn the device on, and start printing turning on. with the LED indicator 1. Run LG Pocket Photo App on iPhone. 2. Select a photo to print, and touch [ ]. 3. “Print” message appeares. Touch [Print the photo] to start printing. yy To print, set print mode or the number of photo on the preview screen. yy If Bluetooth is not connected, “ Paired device not found” message is appeared. (refer to the Bluetooth setting for iPhone.) yy If Smart Sheet is in the device, it will be ejected before starting printing. ,,Note In case of iPhone/iPad, the last paired iPhone/ iPad is paired to PocketPhoto automatically when you turn on PocketPhoto if the Bluetooth on your iPhone/iPad is on. 19 Setting iPhone Pocket Photo App 4. [Print setting] You can check device/battery status, the number of photos printed, MAC address and device version. And you can change setting of print mode and Auto power off. Paper Full Prints without white space. (The edge of the image can be cut off.) Image Full Prints an image as a whole. (White space can occur at the edge of the paper.) Automatic Device Power Off Set a time so that the device turns itself off. (Default is [5 min].) 1. Run LG Pocket Photo App on iPhone. (To check [Device information], set to [On] the Bluetooth of iPhone.) 2. Go to Setting. 3.Touch Setting options to change. ,,Note yy The longer time you set [Automatic Device Power Off ] to, the more the battery consumption is. The number of maximum prints may differ. yy It is recommended to keep default setting of the device. 20 Printing using Windows phone Printing using Bluetooth ( ) Bluetooth® Preparation : Turn the device on, and start printing turning on. with the LED indicator 1. Run LG Pocket Photo App on Windows phone. 2. Select a photo to print, and touch [ ]. 3. “Do you want to print?” message appeares. Touch [OK] to start printing. yy If the printing is not started, check power of the device. yy If Bluetooth is not connected, select registered Pocket photo device or reset Bluetooth by selecting [Search]. Print mode ] Paper Full: Prints without white space. (The yy [ edge of the image can be cut off.) ,,Note yy If Smart Sheet is in the device, it will be ejected before starting printing. yy To print, set print mode or the number of photo on the preview screen. ] Image Full: Prints an image as a whole. yy [ (White space can occur at the edge of the paper.) 21 See “Help” for details Note on Windows Phone For more information about the App, touch [ ] / [Help]. yy You can check Manual, Share, App version and Where to buy paper by touching [ ]. yy In case of Windows phone, to print a photo in the normal folder via bluetooth it is available only when using the app. yy The limitations of Windows Phone -- Device information is not supported. -- Windows phone does not support firmware / * TMD update of Pocket Photo. (At http://www.lg.com , under Downloadable, you can download the Pocket Photo update tool for Windows PCs.) TMD*: TMD means colour correction data. You can download the Owner’s manual at http://popoguide.lge.com using PCs. 22 Using the edit mode You can edit a photo quality, color or size using edition tool on the menu. Use the edit function with a variety of image correction filter Notes on the printing yy The printed image may differ from the orginal image due to the printing method (thermal transfer printing). yy Use the lastest App of LG Pocket Photo ( when printing a photo, it makes optimized image.) yy The higher resolution of the image, the printed picture has the higher quality. (The proper resolution is more than 1280 x 2448 pixel.) yy Once the battery is fully charged, you can print up to 20 papers in a row. yy The maximum prints are based on ISO 24712 Colour image standard and the number of photos printed may vary depending on user enviromental conditions (time, temperture,humidity or printing method). yy If there are more than a LG Pocket Photo device, check MAC address on the label to choose one you want to use. (Refer to “Checking Label”.) 23 yy The Bluetooth searching and transferring may fail depending on its environment. Check the Bluetooth condition on your phone and try again. yy If pairing multiple smartphone, re-pairing may occur. >>Caution yy Do not pull paper out by force during printing. yy Printing for Passport / VISA image may be unsuitable as the case may be. Printing the image taken in studio is recommended. yy The printing quality may differ depending on the original image (When too dark or dim). Use the image after correcting it using Pocket photo App. yy Pocket photo APP’s resolution is optimized in 1440 x 2560 fixel. (Android) yy Do not open the upper cover during printing or do not print the photo, when upper cover is opened. It may cause damage of Pocket Photo. Checking where to buy paper yy Do not place an object in front of the Paper exit slot. 1. To check where to buy paper, go to setting or menu screen. yy If the device is vibrated or given shock, the quality of the printed photo may be reduced. 2. After touching [Where to buy paper], select a country. 24 Updating the device You can update the device by pairing smart phone to the latest software to enhance the products operation and /or add new features. 1. Connect the device and smart phone via Bluetooth. 2. Run the Pocket Photo App and then, touch [Setting] menu. 3. The current version and higher version are shown if new version is existed. 4. Touch [Firmware Version] button to update the device. ,,Note yy During the device update procedure, do not turn off the power or press Reset button. yy This device cannot be updated to previous version. yy If there is no higher version, the Message [This is the lastest version.] appears. yy At http://www.lg.com , under Downloadable, you can download the Pocket Photo update tool for Windows PCs. 25 Checking Label In case there are more than a LG Pocket Photo device, check MAC address on the product label to choose one you want to use. 2. You can find the product label. 1. Open the upper cover. 26 About LED Indicator off The LED indicators shows the device condition. Power Charging Full charge Section LED color Power Condition/ Power Description Waiting/ On Waits for printing. Device turns itself off, if it is left unused for a while. Turning on/ Until ready after turning on Blinks To print, turn on the device. Battery is charging Battery is fully charged. Charge the Remaining battery/ battery is less Blinks than 30% Slowly Normal operation (Remaining Charge the battery is less battery/ than 10%) To Blinks print, charge quickly the device. 27 Raise the Pocket photo Low or ambient temperature/ temperature Blinks then try again in a while. Ready to turn Auto power off off/Blinks is set. quicky Transferring data via Bluetooth or Printing (While continuous Printing, printing, Cooling mode/ Blinks battery temperature is overheated. Wait for a while.) Normal operation . . 28 Data is downloaded Updating and installed. /Blinks When update Turned on is complete, - Turned off LED is turned off. No paper, Paper jam/ Blinks Error Arrange the papers then insert them to try again. Unsupported Convert to file format/ JPEG formats. Blinks No data reception/ Blinks Try again in a while. Charging error/Blinks Unplug the charging cable and try again in a while. Specifications LED indicator Power / Waiting / Bluetooth transmitting / Charged / Discharged / Error / Condition of printer/ Update Photo size 50 mm x 76 mm (Dot size : 640 x 1224) Image file type/ size PNG (Max: 1350x1050), JPEG (Baseline) / less than 10 MB (Progressive JPEG is not supported.) Communication Bluetooth 4.0 External connector Micro USB port for charging battery Media paper used ZINKTM Photo Paper (exclusive for LG) Bus Power Supply (USB) (Adapter) DC 5 V 0 1.0 A Media paper storage environment Temperature : 20 - 25 °C Humidity : 40 - 55 % RH Battery life 470 mAh Li-Polymer rechargeable battery Temperature : 5 - 40 °C Humidity : less than 70 % (35 °C) (An temperature limitation message appears on the App.) Image resolution More than 1280 x 2448 pixels Device operation environment Dimensions (W x D x H) 79 mm x 128 mm x 23.5 mm Optimum print environment Temperature : 15 - 32 °C Humidity : less than 70 % (32 °C) Net Weight 183 g 29 Pocket Photo App supporting version yy Android v4.4 or higher yy Windows Phone 8.0 or higher yy Your phone may be incompatible with the device depending on its manufacturer, environment or (Android or iOS) operating system. yy Design and specifications are subject to change without prior notice. yy All other product and brand names are trademarks or registered trademarks of their respective owners. 30 Troubleshooting yy iOS v9.0 or higher Symptom No power Cause / Solution The battery is discharged. Be sure the device is connected to charger or PC properly when charging. Bluetooth paring Switch Bluetooth off and on does not work well. again on your smartphone, then pair with the device in the smartphone’s settings. Turn on the device and try printing (pairing) again in 5 sec. Be sure the device is on. The paper is jammed before printing. The paper is jammed during printing. The printed photo has lines. No or incomplete image is printed. The edge of the image on the photo is cut off. 1. Turn the device off and on again then paper is ejected automatically. 2. If above solution does not work, open the Upper cover and arrange the papers. Then insert them with Smart Sheet (Blue) or pull the paper out slowly and gently. Open the Upper cover, arrange the papers and insert them with Smart Sheet locating at the bottom. Then try printing again. (To open the Upper cover, refer to “Checking Label”. Set Print mode to [Image Full] in the App’s setting then the image is printed as a whole. White space appears at the edge of the paper. When print mode is set to [Image Full], white space may appears if the aspect ratio of the paper and your image is not the same. When print mode is set to [Paper Full] , the edge of the image can be cut off or white space at the edge of the paper may appear. 31 Quality of printed photo is too low. 32 In case you magnify an image using [ ] menu in the App, the quality of the printed photo may be reduced. Turn off the device and insert Smart Sheet locating at the bottom of the papers. Then try printing again. Be sure the photo size is bigger than the proper resolution.(1280 x 2448 pixels) When using Smart Sheet, it should be used with photo papers in the same pouch. If you use other company’s photo paper, it cannot be guaranteed for print quality or damage of pocket photo. Device does not print. Preheating is needed. Wait for about 2 min. Be sure there are papers in the device. It may take time to print after Smart Sheet is ejected. Be sure the photo file is less than 10 MB. Only baseline JPEG, PNG (Max: 1350x1050) format is supported. Device is turned off Check [Automatic Device automatically. Power Off ] time in the App’s setting. Above solutions do Press Reset hole with a not work. pointed thing like mechanical pencil to initialize.