LG | GR-M23HWSHL | LG GR-M23HWSHL Owner’s Manual

OWNER’S MANUAL
HOUSEHOLD
REFRIGERATOR-FREEZER
Please read this owner's manual thoroughly before
operating and keep it handy for reference at all times.
www.lg.com
2
TABLE OF CONTENTS
TABLE OF CONTENTS
3
PRODUCT FEATURES
4
IMPORTANT SAFETY
INSTRUCTIONS
22 - Using the Folding Shelf
22 - When Closing the Door
23 Big Fresh Zone
23 - R
emoval of the Big Fresh Zone
drawer
23 - Refitting the Big Fresh Zone drawer
8
COMPONENTS
24 How to disassemble and assemble
the vegetable box
8
Refrigerator Exterior
25 Extra Space
9
Refrigerator Interior
25 Fridge Basket
25 Smart Divider
10INSTALLATION
10 Installation Overview
11 Unpacking Your Refrigerator
11 Choosing the Proper Location
11 - Flooring
12 - Ambient Temperature
12 Turning On the Power
12 How to Remove the Refrigerator
Door
26 Tilting Fresh Basket
26 Dairy Corner
26 Door-In-Door
27 - Door-In-Door Shelf Disassembly
28 Adjustable Moving Basket
28 Ice Maker
29 CustomChill Drawer
29 - How to use CustomChill
29 Freezer Drawer Removal
13 How to Remove the Freezer Door
30 Refitting the Freezer Drawer
13 How to Remove the CustomChill
Drawer
30 Freezer/Fridge basket
14 Height Adjustment
31MAINTENANCE
14 - Fridge Door Height Adjustment
14 - When the Freezer Door is Lower
16HOW TO USE
16 Before Use
17 Control Panel
17 - Control Panel Features
18 Storing Food
18 - Food Preservation Location
20 - Food Storage Tips
20 - Storing Frozen Food
21 Adjusting the Refrigerator Shelves
21 - Detaching the Shelf
21 - Refitting the Shelf
31 Cleaning
33SMART DIAGNOSIS
33 Using Smart Diagnosis
34TROUBLESHOOTING
PRODUCT FEATURES
3
PRODUCT FEATURES
* Depending on the model, some of the following functions may not be available.
Door Alarm
The Door Alarm function is designed to prevent refrigerator
malfunctioning that could occur if a refrigerator door or freezer
door remains open. If a refrigerator door or freezer door is left open
for more than 60 seconds, a warning alarm sounds in 30 second
intervals until it is closed.
Auto Closing Hinge
The refrigerator doors close automatically with a slight push. (The
door only closes automatically when it is open at an angle less than
30°.)
CUSTOMCHILL™ DRAWER
The CustomChill™ Drawer provides storage space with a variable
temperature control that keeps the compartment either colder or
warmer than the refrigerator. Use it to store meat and seafood, cold
drinks, deli snacks, or chilled wine.
4
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
This guide contains many important safety messages. Always read and obey all safety
messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of
hazards that can kill or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:
WARNING You can be killed or seriously injured if you do not follow instructions.
CAUTION Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
WARNING
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following.
Power
yy NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly
and pull it straight out from the outlet.
yy If the supply cord is damaged, it must be replaced by the manufacturer or its service agent
or a similarly qualified person in order to avoid a hazard. Do not use a cord that shows
cracks or abrasion damage along its length or at either the plug or connector end.
yy Do not use an uncertified power outlet.
yy Unplug the power plug immediately in the event of a blackout or thunderstorm.
yy Plug in the power plug with the power cord facing downward.
yy
Installation
yy Contact an authorized service center when you install or relocate the refrigerator.
yy When moving your refrigerator away from the wall, be careful not to roll over or damage
the power cord.
yy Connect this product to a dedicated grounded electric outlet conforming with the rating
prior to use. It is the user’s responsibility to replace a standard 2-prong wall outlet with a
standard 3-prong wall outlet.
yy Do not install the refrigerator where there may be a danger of it falling. Installation on a non
sturdy timber floor may cause difficulty in door alignment and cause the cabinet to deform.
IMPORTANT SAFETY INSTRUCTIONS
5
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following.
Use
yy DO NOT allow children to climb, stand, or hang on the refrigerator doors or shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.
yy Where fitted, do not place heavy objects on the dispenser of the refrigerator or hang onto it.
yy Do not place heavy or dangerous objects (bottles or vases with liquid) on the refrigerator.
yy Do not put live animals inside of the refrigerator.
yy Do not allow children to climb into the product when it is in or out of use.
yy In the event of a gas leak (propane/LPG), ventilate sufficiently and contact an authorized service
center before use. Do not touch or disassemble the electric outlet of the refrigerator.
yy In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ventilate
sufficiently and contact an authorized service center.
yy Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the
refrigerator or store them inside the refrigerator. Do not place the refrigerator in the vicinity of
flammable gas.
yy This appliance is intended to be used in household and similar applications such as
- Staff kitchen areas in shops, offices and other working environments;
- Farm houses and by clients in hotels, motels and other residential type environments;
- Bed and breakfast type environments;
- Catering and similar non-retail applications.
yy Do not use this product for special purposes or mobile applications (storage of medicine or test
materials or on ships, etc).
yy Unplug the power plug before cleaning or repairing the refrigerator.
yy If the refrigerator is fitted with light bulbs and require replacing, unplug the refrigerator or turn
off the power before doing so.
yy Do not modify or extend the power cord.
yy Do not use a hair dryer to dry the interior. Do not light a candle to remove any interior odor.
yy For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit
checked by a qualified electrician to make sure the outlet is properly grounded.
yy Do not use an outlet that can be turned off via a remote switch. Do not use an extension cord. It
is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall
outlet.
yy Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
yy Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.
yy Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect
smoke.
yy Turn the power off if dust or water from above or below penetrates into the refrigerator. Call a
service agent.
yy Do not disassemble or modify the refrigerator.
yy Do not put hands, feet, or metal objects below or behind the refrigerator.
yy Do not operate the refrigerator or touch the power cord with wet hands.
yy In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector
mechanism or with the heating element that releases the cubes. Do not place fingers or hands
on the automatic ice-making mechanism while the refrigerator is plugged in.
6
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following.
yy When dispensing ice from the dispenser, do not use crystal ceramics.
yy Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your
refrigerator is in operation.
yy Do not put glass containers, glass bottles or beverage cans in the freezer.
yy Do not store explosive substances such as aerosol cans with a flammable propellant in this
appliance.
yy This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning the use of the appliance by a person responsible for
their safety.
yy Do not refreeze frozen foods that have thawed completely. It may result in serious health
issues.
yy If you are throwing away your old refrigerator, make sure the CFC coolant is removed for proper
disposal by a qualified servicer. If you release CFC coolant, you may be fined or imprisoned in
accordance with the relevant environmental law.
yy Disposed or abandoned refrigerators are dangerous, even if they are sitting for only a few days.
When disposing the refrigerator, remove the packing materials from the door or take off the
doors but leave the shelves in place so that children may not easily climb inside.
yy If the refrigerant gas has leaked, do not touch the refrigerator or the power outlet and ventilate
the room immediately. A spark could trigger an explosion causing a fire or burns. Because this
refrigerator uses natural gas (isobutene, R600a) as the environment-friendly refrigerant, even
a small amount (50~80g) is combustible. If gas leaks from severe damage during delivering,
installing or using the refrigerator, any spark may cause fire or burns.
yy If there is a damage of the drawer rail or if the operation is not fluent, do not use it, and contact
the servcie center to receive service before using it.
yy When you open or close the door of the product, it may cause injury to nearby people, so be
carfeful.
CAUTION
Installation
yy The refrigerator must be properly installed in accordance with the Installer Instructions that were
taped to the front of the refrigerator.
yy Be careful when you unpack and install the refrigerator. Immediately dispose of packing
materials (plastic) out of reach of children.
Use
yy Close the doors carefully when children are around.
yy Keep fingers out of pinch point areas; clearances between the doors and cabinets are
necessarily small. Be careful closing doors when children are in the area.
yy If food is stacked or stored poorly on the shelves, it may fall and cause injury when the door is
opened.
yy Do not move refrigerator while the refrigerator is operating. A Compressor rattling noise may
occur as a result and will only stop when the compressor cycles off, or when the power to the
unit is turned off and back on again. (This is normal and will not impact on the performance or
the life of the compressor. The rattling will stop after the compressor comes to a rest.)
Maintenance
yy Do not use strong detergents like wax or thinners for cleaning. Clean with a soft fabric.
yy Wipe foreign objects (dust, water, etc) off the prongs of the power plug and contact areas
before connecting.
IMPORTANT SAFETY INSTRUCTIONS
7
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following.
WARNING
yy Use drinkable water for ice making.
WARNING
yy Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstruction.
yy Do not use mechanical devices or other means to accelerate the defrosting process, other
than those recommended by the manufacturer.
yy Do not damage the refrigerant circuit.
yy Do not use electrical appliances inside the food storage compartments of the appliance,
unless they are of the type recommended by the manufacturer.
yy The refrigerant and insulation blowing gas used in the appliance require special disposal
procedures. When disposal, please consult with service agent or a similarly qualified
person.
This appliance contains a small amount of isobutane refrigerant (R600a), natural gas
with high environmental compatibility, but it is also combustible. When transporting
and installing the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or
cause an eye injury. If a leak is detected, avoid any naked flames or potential sources
of ignition and air the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating
circuit occurs, the size of the room in which the appliance may be sited depends on
the amount of refrigerant used. The room must be 1m2 in size for every 8g of R600a
refrigerant inside the appliance. The amount of refrigerant in your particular appliance
is shown on the identification plate inside the appliance. Never start up an appliance
showing any signs of damage. If in doubt, consult your dealer.
SAVE THESE INSTRUCTIONS
8
COMPONENTS
COMPONENTS
Use this page to become more familiar with the parts and features of your refrigerator.
Page references are included for your convenience.
*The appearance and specifications of the actual product may differ depending on the model.
Refrigerator Exterior (Applicable to some models only)
LED Display
Displays the refrigerator
and freezer’s target
temperature, the water
filter condition and the
dispenser status.
Door in Door release
Button
Refrigerator
Freezer
COMPONENTS
9
Refrigerator Interior (Applicable to some models only)
Hygiene Fresh filter
LED interior lamps
The interior lamps light up
the inside of the refrigerator.
Shelf
Fridge Basket
Dairy Product Bin
Used to preserve
dairy products.
Shelf
Folding Shelf
Big Fresh Zone
Door-In-Door
Smart Divider
Big Fresh Zone
Tilting Fresh
Basket
Extra Space
CustomChill
Drawer
Freezer Basket
Freezer Basket
Drawer
Drawer
10 INSTALLATION
INSTALLATION
Installation Overview
Please read the following installation instructions first after purchasing this product or
transporting it to another location.
1 Unpacking your
refrigerator
2 Choosing the
proper location
3 Leveling and Door
Alignment
INSTALLATION
Unpacking Your Refrigerator
WARNING
yyUse two or more people to move and
install the refrigerator. Failure to do so
can result in back or other injury.
yyYour refrigerator is heavy. When moving
the refrigerator for cleaning or service,
be sure to protect the floor. Always
pull the refrigerator straight out when
moving it. Do not wiggle or walk the
refrigerator when trying to move it, as
floor damage could occur. Wind the
leveling feet up first so that the unit is
on its rollers.
yyKeep flammable materials and vapors,
such as gasoline, away from the
refrigerator. Failure to do so can result
in fire, explosion, or death.
Remove tape and any temporary labels
from your refrigerator before using. Do
not remove any warning-type labels, the
model and serial number label, or the Tech
Sheet that is located under the front of the
refrigerator.
To remove any remaining tape or glue, rub
the area briskly with your thumb. Tape or
glue residue can also be easily removed by
rubbing a small amount of liquid dish soap
over the adhesive with your fingers. Wipe
with warm water and dry.
Do not use sharp instruments, rubbing
alcohol, flammable fluids, or abrasive
cleaners to remove tape or glue. These
products can damage the surface of your
refrigerator.
Refrigerator shelves are installed in the
shipping position. Please reinstall shelves
according to your individual storage needs.
11
Choosing the Proper Location
yy The refrigerator should always be plugged
into its own individual properly grounded
electrical outlet rated for 220 Volts, 60 Hz,
AC only, and fused at 15 or 20 amperes.
This provides the best performance
and also prevents overloading house
wiring circuits which could cause a fire
hazard from overheated wires. It is
recommended that a separate circuit
serving only this appliance be provided.
Warning
To reduce the risk of electric shock, do
not install the refrigerator in a wet or
damp area. do not install in any outdoor
or sheltered outdoor location or direct
sunlight.
Flooring
To avoid noise and vibration, the unit
must be leveled and installed on a solidly
constructed floor. If required, adjust the
leveling legs to compensate for unevenness
of the floor. The front should be slightly
higher than the rear to aid in door closing.
Leveling legs can be turned easily by tipping
the cabinet slightly. Turn the leveling legs
to the left to raise the unit or to the right to
lower it. Poorly constructed timber flooring
can cause a limit in door adjustment and
the cabinet to become out of shape. (See
Leveling and door AlIgnment.)
Note
Installing on carpeting, soft tile
surfaces, a platform or weakly
supported structure is not
recommended.
12 INSTALLATION
Install this appliance in an indoor area where
the temperature is between 55°F (13°C)
and 110°F (43°C). If the temperature around
the appliance is too low or high, the cooling
ability may be adversely affected.
How to Remove the
Refrigerator Door
(TURN OFF THE MAIN
POWER. Same procedure for
left and right doors)
1 Place your appliance where it is easy to
1 Remove the refrigerator door hinge
Ambient Temperature
use.
cover. (left side)
2 Avoid placing the unit near heat sources,
direct sunlight or moisture.
3 To ensure proper air circulation around
the fridge -freezer, please maintain
sufficient space on both the sides as
well as top and maintain at least 2
inches (5.08 cm) from the rear wall.
4 To avoid vibrations, the appliance must
be leveled.
2 Disassemble connection plugs and
ground wires.
5 Don’t install the appliance below 41°F
(5°C). It may affect the performance.
3 Turn
1 around to release lock and
raise hinge up.
24” (61 cm)
Keeper
Upper hinge
2” (5.08 cm)
4 Disassemble Door, raising it from
Hinge Center.
Turning On The Power
Plug in the refrigerator.
Caution
yyConnect to a rated power outlet.
yyHave a certified electrician check
the wall outlet and wiring for
proper grounding.
yyDo not damage or cut off the
ground terminal of the power plug.
Caution
Remove it after you open Door to 90
degrees.
INSTALLATION 13
How to Remove the Freezer
Door (TURN OFF THE MAIN
POWER. Same procedure for
left and right doors)
1 Pull the drawer open to full extension.
Remove the basket by lifting the
basket from the rail system.
1 Remove the inner hinge bolt.
2 Remove the screws
left and right rails.
1
on both the
2 Twist the hinge to raise the pivoting
end so that the door can be lifted off.
3 Grasp the drawer on each side and
pull it up to separate it from the rails.
3 Remove the door by
raising it from the
lower hinge.
Lower hinge
How to Remove the
CustomChill Drawer
Warning
Use two or more people to remove
and install the freezer drawer. Failure
to do so can result in back or other
injury.
4 With both hands, hold each rail and
push it in to allow both rails to slide in
simultaneously.
14 INSTALLATION
Height Adjustment
When the Freezer Door is Lower
Leveling the doors may not be possible when
the floor is not leveled, or is of weak or poor
construction. The refrigerator is heavy and
should be installed on a rigid and solid surface.
Some Timber flooring may cause levelling
difficulties if it flexes excesively.
yy Method 1 is recommended.
yy Use spanner
adjustment.
2
for freezer door
Fridge Door Height Adjustment
yy If the left door is lower, lift the door and
screw a door hinge bolt using a spanner
as illustrated in the figure.
yy Use
1
spanner in refrigerator.
yy If the right door is lower, lift the right
door and insert an additional 3 snap ring
using a long nose plier until both doors
are level.
Height difference
Height difference
1 (Method 1 recommended.)
Open the door and adjust the level by
using the nut on the adjustable round
foot of the lower side first by using
the supplied number 2 spanner as
per the below diagram.
Refrigerator
door
Raising
Door Up
Freezer door
Refrigerator
door
Freezer door
Spanner
Lower Door
Down
INSTALLATION 15
2 (Method 2)
(1) Using the large side of the number 2
spanner, rotate the locking nut (
)
clockwise to unlock it before adjusting
the Adjust-Hinge pin.
(3) After adjusting door height, firmly
tighten the Locking nut (
)
counter-clockwise until secured.
Nut Tightening
Nut Releasing
(2) Rotate the Adjust-hinge pin either
) clockwise or (
) counter(
clockwise using the narrow side of the
spanner spanner to adjust the level
difference between the refrigerator
door and freezer door (this method
provides limited adjustment).
Release Locking Nut
Adjust Hinge Pin
Lower Door Down
Raising Door Up
Caution
Do not adjust the hinge pin height
level too much. The hinge pin can fall
out. (Range of height adjustment :
Max. 3mm)
16 HOW TO USE
HOW TO USE
Before use
Clean the refrigerator.
Clean your refrigerator thoroughly and wipe off all dust that may have
accumulated during shipping.
Caution
yy Do not scratch the refrigerator with a sharp object or use a
detergent that contains alcohol, a flammable liquid or an abrasive
when removing any tape or adhesive from the refrigerator,.
yy Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator.
Note
Remove adhesive residue by wiping it off with your thumb or
dishwashing detergent.
Connect the power supply.
Check if the power supply is connected before use.
Read the “Turning On The Power” section. (Your plug type might be
different from the picture.)
Wait for the refrigerator to cool.
Allow your refrigerator to run for at least three to four hours before putting
food in it. Check the flow of cold air in the freezer compartment to ensure
proper cooling.
Caution
Putting food in the refrigerator before it has cooled could cause the
food to spoil, or a bad odor could remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation.
This is normal. The loudness will decrease as the temperature lowers.
Before Plugging in, open the refrigerator doors to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any
adhesive tape from inside the refrigerator and open the refrigerator doors
for ventilation until any odors have subsided.
HOW TO USE 17
Control Panel (Applicable to
some models only)
Control Panel Features
Note
The displayed temperature is the
target temperature, and not the actual
temperature of the refrigerator. The actual
refrigerator temperature depends on the
food inside the refrigerator as well as
ambient temperatures and how often the
doors are opened and closed.
CustomChill Drawer
Press the Select/Lock button repeatedly
to toggle through the four temperature
settings. Store meat and seafood at -1°C,
cold drinks at 1°C, deli snacks at 3°C, or
chilled wine at 5°C.
Hygiene Fresh
Fridge Temperature
Indicates the set target temperature of the
refrigerator compartment in Celsius (°C).
The recommended Fridge set temperature
in normal ambient conditions and loads is
3°C ~ 4°C.
Freezer Temperature
Indicates the set target temperature of the
freezer compartment in Celsius (°C).
The recommended Freezer set temperature
in normal ambient conditions and loads is
-17°C ~ -19 °C.
yy The Hygiene Fresh function has three
modes, Auto (default mode when icon is
lit up) Power mode (when icon and Power
are lit up) and Off (icon is not lit up) Power
mode can be engaged by pressing the
Hygiene Fresh touch control respectively.
Auto > Power > Off > Auto.....
Power mode will resume back to Auto
mode after 4 hours.
Control Lock
The Control Lock function disables the
button functions only on the display.
yy When power is initially connected to the
refrigerator, the Lock function is off.
yy If you want to activate the Lock function
to lock other buttons, press and hold the
Lock button for 3 seconds or more. The
Lock icon will display and the Lock function
is now enabled.
yy To disable the Lock function, press and
hold the Lock button for approximately 3
seconds.
18 HOW TO USE
Storing Food
Food Preservation Location (Applicable to some models only)
Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.
Fridge Basket
Store beverages, water, etc.
Big Fresh Zone
Preserve vegetables and
fruits.
Smart Divider
You can put a big volume
bevergae by folding the
divider.
Tilting Fresh Basket
Preserve short term ready to
eat vegetables.
Freezer Basket
Preserve small packaged
frozen food or frequentlytaken out foods.
Drawer (1)
Preserve small packaged frozen food or
frequently-taken out foods.
Drawer(2)
Preserve frozen food to keep it long.
HOW TO USE 19
Food Preservation Location (Applicable to some models only) (continued)
Dairy Product Bin
Store diary foods such as butter, cheese, etc.
Folding Shelf
Fold a shelf to store largesized container or food.
Door-In-Door
Preserve frequently-taken
out foods such as beverages,
snacks, etc.
Extra Space
Preserve small foods such as
eggs, ham, etc.
CustomChill
Store meat and seafood, cold
drinks, deli snacks, or chilled
wine.
Caution
yy Do not store food with high moisture content towards the top of the refrigerator.
The moisture could come in direct contact with the cold air and freeze.
yy Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and
food packaging should be wiped down to prevent adjacent foods from being contaminated.
yy If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing
a lot of vegetables in the refrigerator may cause condensation to form. Wipe off the
condensation with a clean cloth or a paper towel.
yy If the refrigerator doors are opened or closed too often, warm air may penetrate the
refrigerator and raise its temperature. It can also increase the refrigerator’s electricity usage.
Note
yy If you are leaving home for a short period of time, like a short vacation, the refrigerator
should be left on. Refrigerated foods that are able to be frozen will stay preserved
longer if stored in the freezer.
yy If you are leaving the refrigerator turned off for an extended period of time, remove all
food and unplug the power cord. Clean the interior, and leave the doors slightly ajar to
prevent mold from growing in the refrigerator.
yy The Cheese & Butter and Condiment bins are not recommended for storing items that
spoil easily such as milk and mayonnaise.
20 HOW TO USE
Food Storage Tips
* The following tips may not be applicable
depending on the model.
Wrap or store food in the refrigerator in
airtight and moisture-proof material unless
otherwise noted. This prevents food
odor and taste transfer throughout the
refrigerator. For dated products, check use
by dates to ensure freshness.
Food
How to
Butter or
Margarine
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Cheese
Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.
Milk
Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Eggs
Store in original carton on interior
shelf, not on door shelf.
Fruit
Do not wash or prepare fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in
a completely closed paper bag
on a refrigerator shelf.
Leafy
Remove store wrapping and trim
Vegetables or tear off bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Vegetables Place in plastic bags or plastic
with skins container and store in crisper.
(carrots,
peppers)
Fish
Store fresh fish and shellfish in
the freezer section if they are not
being consumed the same day of
purchase. It is recommended to
consume fresh fish and shellfish
the same day purchased.
Leftovers
Cover leftovers with plastic
wrap, aluminum foil, or plastic
containers with tight lids.
Storing Frozen Food
Note
Check a freezer food guide or a reliable
cookbook for further information about
preparing food for freezing or food storage
times.
Freezing
Your freezer will not quick-freeze a large
quantity of food. Do not put more unfrozen
food into the freezer than will freeze
within 24 hours (no more than 1 to 1.5kg.
of food per cubic foot of freezer space).
Leave enough space in the freezer for air
to circulate around packages. Be careful to
leave enough room at the front so the door
can close tightly.
Storage times will vary according to
the quality and type of food, the type of
packaging or wrap used (how airtight
and moisture-proof) and the storage
temperature. Ice crystals inside a sealed
package are normal. This simply means
that moisture in the food and air inside
the package have condensed, creating ice
crystals.
Note
Allow hot foods to cool at room
temperature for 30 minutes, then
package and freeze. Cooling hot foods
before freezing saves energy.
Note
Never freeze beverage cans or bottles of
any kind as they can explode or shatter.
HOW TO USE 21
Storing Frozen Food (continued)
Packaging
Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture
in or out. If it does, you could have food
odor and taste transfer throughout the
refrigerator and could also dry out frozen
food.
Adjusting the Refrigerator
Shelves
The shelves in your refrigerator are
adjustable to meet your individual storage
needs. Your model may have either glass or
wire shelves.
Packaging recommendations:
Adjusting the shelves to fit different heights
of items will make finding the exact item
you want easier. Doing so will also reduce
the amount of time the refrigerator door is
open which will save energy.
yy Rigid plastic containers with tight-fitting
lids
Detaching the Shelf
yy Straight-sided canning/freezing jars
yy Heavy-duty aluminum foil
Tilt up the front of the shelf and lift it straight
up. Pull the shelf out.
yy Plastic-coated paper
yy Non-permeable plastic wraps
yy Specified freezer-grade self-sealing
plastic bags
Follow package or container instructions
for proper freezing methods.
Do not use
Refitting the Shelf
yy Bread wrappers
yy Non-polyethylene plastic containers
Tilt the front of the shelf up and guide the
shelf hooks into the slots at the desired
height. Then, lower the front of the shelf so
that the hooks drop into the slots.
yy Containers without tight lids
yy Wax paper or wax-coated freezer wrap
yy Thin, semi-permeable wrap
Caution
Make sure that shelves are level from
one side to the other. Failure to do so
may result in the shelf falling or spilling
food.
22 HOW TO USE
Using the Folding Shelf
When Closing the Door
You can store taller items, such as
containers or bottles, by simply pushing the
front half of the shelf underneath the back
half of the shelf. Pull the front of the shelf
firmly toward you to return to a full shelf.
Caution
yy Do not clean glass shelves with
warm water while they are cold.
Shelves may break if exposed to
sudden temperature changes or
impact.
yy Glass shelves are heavy. Use
special care when removing them.
Caution
yy To reduce the risk of door scratches
and breaking the door centre
mullion, please make sure that the
refrigerator door mullion is always
folded in.
yy The door Alarm will sound if the
door remains open after 1 minute.
Ensure that the folding mullion is
folded in before closing the left
hand door.
HOW TO USE 23
Big Fresh Zone
Refitting the Big Fresh Zone drawer
Removal of the Big Fresh Zone
drawer.
1 Insert the left and right roller of the
The Moisture (balance) keeper helps
optimize humidity in the vegetable
compartment.
drawer into the guides whilst the draw
is slightly lifted at the front. and push it
in gently while lowering it at the same
time.
1 Pull the drawer back to the end of its
travel.
2 Push it in gently while lowering it at the
same time.
2 Lift the front of the draw up and remove
it from its guide.
Caution
yy Always empty the draws before
removing them and use both hands
when removing and refitting.
yy Make sure that the refrigerator
doors are fully open before
removing and refitting the drawers.
24 HOW TO USE
How to disassemble and
assemble the vegetable box
How to assemble vegetable box
How to disassemble vegetable box
into the refrigeration chamber.
1 Lift the vegetable box askew and push
1 While the refrigeration chamber door is
wide open, take out all the shelves from
the refrigeration chamber.
2 Lift the vegetable box with both hands
and make space in the back by pulling it
toward you.
3 Grab the back side with one hand to lift
the vegetable box, and at this time, take
it out as tilted.
2 Lift the vegetable box horizontally with
the height as high as the vegetable
box in the refrigeration chamber and
put it down on the floor. (It is to avoid
contact with the side of the refrigeration
chamber.)
3 If there is a gap in the back side as in the
drawing, slightly lift the vegetable box
and push.
Caution
yy Make sure to disassemble with
both hands. Heavy food in storage
may cause injury.
yy When you disassemble or assemble
the vegetable box, make sure
to widely open the refrigeration
chamber door.
HOW TO USE 25
Extra Space
Fridge Basket
Store small foods like eggs, ham, cheese,
etc.
Preserve drinks like small packs, milk, beer,
juice etc.
Multi-collection
corner supporter
Smart Divider
Efficiently utilize the divider according to the
volume of the beverage bottle.
yy Open and close pushing or pulling grips.
Caution
yy Be careful when handling and
storing larger eggs. They can be
broken if the cover is not completely
closed and the drawer is pushed in.
yy Observe the above diagrams when
removing and refitting the MultiCollection corner after cleaning.
yy Store all moist and easily-freezing
foods like soy bean curd, sesame
leaf, etc. on the front of the shelves.
yy When you store small can or beverage,
close the divider.
yy When you store big volum milk or
beverage, open the divider.
26 HOW TO USE
Tilting Fresh Basket
Dairy Corner
Ideal for storing vegetables soon to be
eaten.
You can store dairy products such as butter,
cheese etc.
If you close the refrigerator door with the
dairy corner left open, the refrigerator door
may not close properly. It could also result
in damage to the lid.
To open, lift the latch and gently pull the
basket back.
Door-In-Door (Applicable to
some models only)
< OPEN >
To close, push the basket in until a “click”
sound is heard.
The Door-In-Door compartment allows for
easy access of commonly used food items.
The inner Door-In-Door includes two door
bins, Cheese & Butter and Condiment bins,
that are specially designed for food that can
be stored at a warmer temperature. This
makes spreading butter and slicing cheese
easier.
Note
< CLOSE >
yy To avoid damaging the drawer, do not
overload it or apply excessive force when
opening or closing.
Caution
yy Do not allow children to hang
from the basket when it is open or
closed. This will damage the basket
and could cause injury.
The Cheese & Butter and Condiment
bins are not recommended for
storing items that spoil easily such
as milk and mayonnaise.
Press the the door button on the Home Bar
until you hear a click sound.
yy You can store more food in the larger
Home Bar.
yy With the larger storage room, you can
organize your foods better.
Press until
you hear
the “Click”
sound
HOW TO USE 27
Door-In-Door Shelf Disassembly
(Applicable to some models only)
4 Remove screws on both sides of magic
space cover.
1 Raise magicspace cover up and take it
out.
5 Hold the bottom of lower basket and
raise it up to take it out.
2 Hold the bottom of daily basket and
raise it up to take it out.
Hold both ends of the basket and lift up the
front part of the basket.
3 Move floating basket to the top
compartment from magic space cover
from which daily corner is removed.
yy Assemble in the same method as
disassembly.
28 HOW TO USE
Adjustable Moving Basket
It can be moved up and down as necessary,
and used conveniently.
yy To move Adjustable Moving Basket up or
down, remove all items from the basket
first.
Ice Maker
yy Pour the water up to the level line of the
ice tray.
yy If you have full water, it is difficult to
separate the ice.
Water line
yy Hold the center of basket gently with
upward pressure
yy Press the levers on both sides at the
bottom of the lower section upward, and
then move it up or down.
yy Adjusting the Moving Door Basket allows
taller food items to be stored more
conveniently.
3
3
2
2
1
1
Do n
ot bend
yy Twist the tray to separate the ice.
yy It is easier to separate the ice if you
pour water on the3 tray or twist the tray
2
after soking the tray in the water before
separating the ice.1
yy Do not store ice that is not completely
frozen.
yy Do not bend the ice tray. It may be
broken.
3
2
3
2
1
1
Caution
yy Remove all food items from basket
before moving it up or down. Not
doing so could cause damage to the
basket or food items.
yy Do not freeze ice in the ice storage tray.
It may be broken and become unusable.
Note
You can disassemble the Ice Maker to
secure space in the freezer.
Warning
yyDo not use anything other than water.
yyFill the water up to the marked line.
HOW TO USE 29
CustomChill Drawer
Freezer Drawer Removal
The CustomChill Drawer provides storage
space with a variable temperature
control that can be adjusted to keep the
compartment either colder or warmer than
the refrigerator.
1 Pull out the Freezer drawer to the end of
its travel (as per below fig)and remove
all of the contents.
Use it to store meat and seafood, cold
drinks, deli snacks, or chilled wine.
yy There is a cold air locking cover in
CustomChill.
yy The air locking cover keeps uniform
inside storage temperature and maintains
adequate mositure in the drawer.
How to use CustomChill
1 Softly open the cold air locking cover
2 When the drawer is fully extended, lift
up the front and continue to pull it out (as
per below fig).
and take out the food.
Caution
2 Place the food, close the cold air locking
cover, and push in the drawer.
yyAlways remove drawers with both
hands to avoid breakage or injury.
yyAlways open the freezer doors all
the way before removing or refitting
the drawers.
30 HOW TO USE
Refitting the Freezer Drawer
Freezer/Fridge basket
1 Insert both rollers into the guides with
You can store small packaged frozen food
(Freezer basket), small packaged refrigerated
food or beverages (Fridge basket) such as
milk, water, juice, beer etc.
Do Not store ice cream or foods intended
for long term storage in the Freezer Basket.
the front of the drawer slightly raised
and gently push in. while lowering the
drawer to the correct level.
To remove the basket, hold the basket with
both hands and slightly lift up the front part
to pull it out.
2 Continue to push in the drawer all the
way while lowering the drawer to the
correct level.
Caution
yyAlways remove drawers with both
hands to avoid breakage or injury.
yyAlways open the freezer doors all
the way before removing or refitting
the drawers.
To refit the basket, align both sides of the
basket with the guides and push it down
until secure.
MAINTENANCE 31
MAINTENANCE
Cleaning
yy Both the refrigerator and freezer sections defrost automatically; however, clean both
sections about once a month to prevent odors.
yy Wipe up spills immediately.
yy Always unplug the refrigeration before cleaning.
General Cleaning Tips
yy Unplug refrigerator or disconnect
power.
yy Remove all removable parts, such as
shelves, crispers, etc.
yy Use a clean sponge or soft cloth and
a mild detergent in only warm water.
Do not use abrasive or harsh cleaners.
yy Hand wash, rinse and dry all surfaces
thoroughly.
Exterior
Waxing external painted metal surfaces
helps provide rust protection. Do not wax
plastic parts. Wax painted metal surfaces at
least twice a year using appliance wax (or
auto paste wax). Apply wax with a clean,
soft cloth.
For products with a stainless steel exterior,
use a clean sponge or soft cloth and a
mild detergent in warm water. Do not use
abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
Caution
yy Do not use a rough cloth or sponge
when cleaning the interior and
exterior of the refrigerator.
yy Do not place your hand on the
bottom surface of the refrigerator
when opening and closing.
Warning
Use non-flammable cleaner. Failure
to do so can result in fire, explosion,
or death. Always remove power cord
from the wall outlet prior to cleaning
in the vicinity of electrical parts
(lamps, switches, covers, controls,
etc.).
Wipe up excess moisture with a
sponge or cloth to prevent water or
Liquid from getting into any electrical
part and causing an electric shock.
Never use metallic scouring pads,
brushes, coarse abrasive cleaners,
Strong alkaline solutions, industrial
detergent (bleach containing
detergent) Flammable or toxic
cleaning liquids on any surface.
Do not use Hot water to clean the
interior or any interior parts of the
unit when they are cold.
32 MAINTENANCE
Inside Walls (allow freezer to warm
up so the cloth will not stick)
To help remove odors, you can wash the
inside of the refrigerator with a mixture
of baking soda and warm water. Mix 2
tablespoons of baking soda to 1 litre of
warm water. Be sure the baking soda is
completely dissolved so it does not scratch
the surfaces of the refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a
mild detergent in warm water. Do not use
cleaning waxes, concentrated detergents,
bleaches, or cleaners containing petroleum
on plastic refrigerator parts.
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a
mild detergent in warm water. Do not
use window sprays, abrasive cleansers,
or flammable fluids. These can scratch or
damage the material.
Condenser Coil Cover
Use a vacuum cleaner with an attachment
to clean the condenser cover and vents
located at the rear of the appliance. Do not
remove the panel covering the condenser
coil area. Always disconnect the main power
before cleaning.
SMART DIAGNOSIS 33
SMART DIAGNOSIS
Should you experience any problems with
your refrigerator, it has the capability of
transmitting data via your telephone to
the LG service center. This gives you the
capability of speaking directly to our trained
specialists. The specialist records the data
transmitted from your machine and uses
it to analyze the issue, providing a fast and
effective diagnosis.
If you experience problems with your
refrigerator, call to the LG service center.
Only use the Smart Diagnosis feature when
instructed to do so by the LG call center
agent. The transmission sounds that you will
hear are normal and sound similar to a fax
machine.
Smart Diagnosis cannot be activated unless
your refrigerator is connected to power. If
your refrigerator is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis.
Using Smart Diagnosis
First, call to the LG service center. Only use
the Smart Diagnosis feature when instructed
to do so by the LG call center agent.
1 Lock the display. To lock the display,
press and hold the Lock button for
three seconds. (If the display has been
locked for over five minutes, you must
deactivate the lock and then reactivate
it.)
2 Open the right refrigerator door.
3 Hold the mouthpiece of your phone in
front of the speaker that is located on
the right hinge of
the refrigerator
door, when
instructed to do so
by the call center.
4 Press and hold the Freezer Temperature
button for three
seconds while
continuing to
hold your phone
to the speaker.
5 After you hear three beeps, release the
Freezer Temperature button.
6 Keep the phone in place until the tone
transmission has finished. This takes
about 3 seconds, and the display
will count down the time. Once the
countdown is over and the tones have
stopped, resume your conversation with
the specialist, who will then be able
to assist you in using the information
transmitted for analysis.
NOTE
yy For best results, do not move the phone
while the tones are being transmitted.
yy If the call center agent is not able to get
an accurate recording of the data, you
may be asked to try again.
NOTE
yy Call quality differences by region may
affect the function.
yy Use the home telephone for better
communication performance, resulting
in better service.
yy Bad call quality either from a mobile or
home phone may result in poor data
transmission from your phone to the
diagnostics call centre, which could
cause Smart Diagnosis to not work
properly.
34 TROUBLESHOOTING
TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both
time and money.
Problem
Possible Causes
Refrigerator
and Freezer
section are not
cooling.
The refrigerator display
control is set to OFF (some
models).
Solutions
Cancel the OFF mode so that the unit
commences operation. Refer to the Setting
the Controls section for proper temperature
settings, or call Customer Service if OFF
remains on the Display panel.
Refrigerator is in the defrost During the defrost cycle, the temperature
cycle.
of each compartment may raise slightly.
Wait 40 minutes to confirm the proper
temperature has been restored once the
defrost cycle has completed.
Refrigerator was recently
installed.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
Refrigerator was recently
relocated.
If the refrigerator was stored for a long
period of time or moved on its side, it is
necessary for the refrigerator to stand
upright for 24 hours before connecting it to
power.
Cooling System Refrigerator is replacing an
runs too much. older model.
Modern refrigerators require more operating
time but use less energy due to more
efficient technology.
Refrigerator was recently
plugged in or power
restored.
The refrigerator will take up to 24 hours to
cool completely.
Door opened often or a
large amount of food / hot
food was added.
Adding food and opening the door warms
the refrigerator, requiring the compressor
to run longer in order to cool the refrigerator
back down. In order to conserve energy,
try to get everything you need out of the
refrigerator at once, keep food organized so
it is easy to find, and close the door as soon
as the food is removed. (Refer to the Food
Storage Guide.)
Doors are not closed
completely.
Firmly push the doors shut. If they will not
shut all the way, see the Doors will not
close completely or pop open section in
Parts & Features Troubleshooting.
TROUBLESHOOTING 35
Problem
Possible Causes
Cooling System Refrigerator is installed in a
runs too much. hot location.
Condenser / back cover is
clogged.
Refrigerator or Refrigerator was recently
Freezer section installed.
is too warm.
Solutions
The compressor will run longer under warm
conditions. At normal room temperatures
70°F(21°C) expect your compressor to
run about 40% to 80% of the time. Under
warmer conditions, expect it to run even
more often. The refrigerator should not be
operated above 110°F(43°C).
Use a vacuum cleaner with an attachment
to clean the condenser cover and vents.
Do not remove the panel covering the
condenser coil area. Disconnect the mains
before cleaning.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
Air vents are blocked.
Rearrange items to allow air to flow
throughout the compartment. Refer to
the Airflow diagram in the Using Your
Refrigerator section.
Doors are opened often or
for long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature
and moisture level within the compartment.
To lessen the effect, reduce the frequency
and duration of door openings.
Unit is installed in a hot
location.
The refrigerator should not be operated in
temperatures above 110°F(43°C).
Adding food warms the compartment
A large amount of food or
hot food was added to either requiring the cooling system to run. Allowing
hot food to cool to room temperature before
compartment.
putting it in the refrigerator will reduce this
effect.
Doors not closed correctly.
See the Doors will not close correctly
or pop open section in Parts & Features
Troubleshooting.
Temperature control is not
set correctly.
If the temperature is too warm, adjust the
control one increment at a time and wait
for the temperature to stabilize. Refer to
the Setting the Controls section for more
information.
Defrost cycle has recently
completed.
During the defrost cycle, the temperature
of each compartment may raise slightly and
condensation may form on the back wall.
Wait 40 minutes and confirm the proper
temperature has been restored once the
defrost cycle has completed.
36 TROUBLESHOOTING
Problem
Interior
moisture
buildup.
Food is
freezing in the
refrigerator
compartment.
Possible Causes
Solutions
Doors are opened often or
for long periods of time.
When the doors are opened often or for
long periods of time, warm, humid air
enters the compartment. This raises the
temperature and moisture level within
the compartment. To lessen the effect,
reduce the frequency and duration of door
openings.
Doors not closed correctly.
See the Doors will not close correctly
section in the Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture
to enter the compartments when the doors
are opened leading to condensation or frost.
Maintaining a reasonable level of humidity in
the home will help to control the amount of
moisture that can enter the compartments.
Defrost cycle recently
completed.
During the defrost cycle, the temperature
of each compartment may be raised slightly
and condensation may form on the back
wall. Wait 40 minutes and confirm that the
proper temperature has been restored once
the defrost cycle has completed.
Food is not packaged
correctly.
Food stored uncovered or unwrapped,
and damp containers can lead to moisture
accumulation within each compartment.
Wipe all containers dry and store food in
sealed packaging to prevent condensation
and frost.
Food with high water
content was placed near an
air vent.
Rearrange items with high water content
away from air vents.
Refrigerator temperature
control is set incorrectly.
If the temperature is too cold, adjust the
control one increment at a time and wait
for the temperature to stabilize. Refer to
the Setting the Controls section for more
information.
Refrigerator is installed in a
cold location.
When the refrigerator is operated in
temperatures below 41°F (5°C), food can
freeze in the refrigerator compartment.
The refrigerator should not be operated in
temperature below 55°F (13°C).
TROUBLESHOOTING 37
Problem
Frost or ice
crystals form
on frozen food
(outside of
package).
Possible Causes
Solutions
Door is opened frequently or
for long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature
and moisture level within the compartment.
Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the
frequency and duration of door openings.
Door is not closing properly.
Refer to the Doors will not close correctly
or pop open section in the Troubleshooting
section.
Refrigerator or
Freezer section
is too cold.
Incorrect temperature control If the temperature is too cold, adjust the
settings.
control one increment at a time and wait
for the temperature to stabilize. Refer to
the Setting the Controls section for more
information.
Frost or ice
crystals on
frozen food
(inside of sealed
package).
Condensation from food
with a high water content
has frozen inside of the food
package.
This is normal for food items with a high water
content.
Food has been left in the
freezer for a long period of
time.
Do not store food items with high water
content in the freezer for a long period of time.
Clicking
The defrost control will click
when the automatic defrost
cycle begins and ends.
The thermostat control (or
refrigerator control on some
models) will also click when
cycling on and off.
Normal Operation
Rattling
Rattling noises may come
from the flow of refrigerant,
the water line on the back
of the unit, or items stored
on top of or around the
refrigerator.
Normal Operation
Refrigerator is not resting
solidly on the floor.
Floor is weak or uneven or leveling legs need
to be adjusted. See the Door Alignment
section.
Refrigerator with linear
compressor was jarred while
running.
Normal Operation
38 TROUBLESHOOTING
Problem
Whooshing
Possible Causes
Evaporator fan motor is
circulating air through the
refrigerator and freezer
compartments.
Solutions
Normal Operation
Air is being forced over the Normal Operation
condenser by the condenser
fan.
Gurgling
Refrigerant flowing through
the cooling system.
Normal Operation
Popping
Contraction and expansion
of the inside walls due to
changes in temperature.
Normal Operation
Sizzling
Water dripping on the
defrost heater during a
defrost cycle.
Normal Operation
Vibrating
If the side or back of the
To eliminate the noise, make sure that the
refrigerator is touching a
sides and back cannot vibrate against any
cabinet or wall, some of the wall or cabinet.
normal vibrations may make
an audible sound.
Dripping
Water running into the drain Normal Operation
pan during the defrost cycle.
Pulsating or
High-Pitched
Sound
Your refrigerator is designed Normal Operation
to run more efficiently to
keep your food items at the
desired temperature. The
high efficiency compressor
may cause your new
refrigerator to run longer
than your old one, but it is
still more energy efficient
than previous models. While
the refrigerator is running, it
is normal to hear a pulsating
or high-pitched sound.
TROUBLESHOOTING 39
Problem
Possible Causes
Solutions
Doors will not
close correctly
or pop open.
Food packages are blocking
the door open.
Rearrange food containers to clear the door
and door shelves.
Ice bin, crisper cover, pans,
shelves, door bins, or
baskets are out of position.
Push bins all the way in and put crisper
cover, pans, shelves and baskets into
their correct positions. See the Using Your
Refrigerator section for more information.
The doors were removed
during product installation
and not properly replaced.
Remove and replace the doors according to
the Removing and Replacing Refrigerator
Handles and Doors section.
Refrigerator is not leveled
properly.
See Door Alignment in the Height
adjustment section to level refrigerator.
The gaskets are dirty or
sticky.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters
the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to open,
wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
Refrigerator
wobbles
or seems
unstable.
Leveling legs are not
adjusted properly.
Refer to the Leveling and Door Alignment
section.
Floor is not level.
It may be necessary to add shims under
the leveling legs or rollers to complete
installation.
Lights do not
work.
LED interior lighting failure.
The refrigerator compartment lamp is LED
interior lighting, and service should be
performed by a qualified technician.
Refrigerator
has an unusual
odor.
The Hygiene Fresh filter
Set the Hygiene Fresh filter to the POWER
may need to be set to the
setting. If the odor does not go away within
POWER setting or replaced. 24 hours, the filter may need to be replaced.
See the Replacing the Hygiene Fresh filter
section for replacement instructions.
Doors are
difficult to
open.
The interior of The refrigerator is located
Make sure that the refrigerator is not located
the refrigerator near a fire source, such as a near a fire source, such as a fireplace,
is covered with fireplace, chimney or candle. chimney, heater or candle.
dust or soot.
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