4 Introduction ST itle Information afety Read carefully and thoroughly through this booklet as it contains important safety information that will protect the user from unexpected dangers and prevent potential damages to the product. This booklet is divided into 2 parts : Warning and Caution. : This is a warning sign specifying user’s applications which might be dangerous. : This is a sign specifying ‘Strictly Forbidden’ applications. WARNING: Failure to comply with the instructions under this sign may result in major physical injuries or death. CAUTION: Failure to comply with the instructions under this sign may result in minor physical injuries or damages to the product. WATER HEATER SAFETY PROPER INSTALLATION WARNING • Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances. If the HOT water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all Hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the HOT water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process. CAUTION • The base opening must not be obstructed by carpeting when the washing machine is installed on a carpeted floor. • Install or store where it will not be exposed to temperatures below freezing or exposed to the weather. If the product is exposed to such conditions, electric shock, fire, break down or deformation may occur. • Properly ground washer to conform with all governing codes and ordinances. Follow details in Installation Instructions. If not grounded properly, break down and leakage of electricity may occur, which may cause electric shock. • Must be positioned so that the plug is accessible. If the plug is placed between the wall and the machine, it may get damaged, possibly causing fire or electric shock. • Make sure the plug is completely pushed into the outlet. Failure to do so may cause electric shock and fire due to overheating. 5 S afety Information WARNING • Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemical, etc. Operating with such materials around the machine may trigger explosion or fire. • Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with, or inside this or any other appliance. There is potential danger that children might drown in the tub. Do not touch the power plug with a wet hand. It will cause electric shock Do not put your hand, foot or anything under the washing machine while the washing machine is in operation. There is a rotating mechanism under the machine, so you could be injured. WHEN USING THE WASHER CAUTION • Use this appliance only for its intended purpose as described in this Owner’s Manual. • The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions. • To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the cirduit breaker before attempting any maintenance or cleaning. • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. • Children should be supervised to ensure that they do not play with the appliance. : Pressing Power button to turn off does NOT disconnect the appliance from the power supply. • Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded. Flooded floors may induce electricity leakage, further resulting in electric shock or fire. • If, during spinning, opening the lid does not stop the tub within about 15 seconds, immediately discontinue operating the machine. Call for repair. A machine that spins with its door open may cause injuries. Never reach into washer while it is moving. Wait until the machine has completely stopped before opening the lid. Even slow rotation can cause injury. Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. Operating with a damaged plug may cause electric shock. Do not use water hotter than 50°C. Use of excessively hot water may cause damage to fabrics or cause leakage of water. Introduction YOUR LAUNDRY AREA 6 Introduction S afety Information WHEN USING THE WASHER WARNING Do not use a plug socket and wiring equipment for more than their rated capacity. Exceeding the limit may lead to electric shock, fire , break down, and/or deformation of parts. Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing different chemicals can produce toxic gases which may cause death. Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, drycleaning solvents, kerosene, etc). Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation. It may ignite or explode. WHEN NOT IN USE CAUTION • Turn off water faucets to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they may need replacement after 5years. • When the air temperature is high and the water temperature is low, condensation may occur and thus wet the floor. • Wipe off dirt or dust on the contacts of the power plug. Using unclean power plug may cause fire. • Before discarding a washer, or removing it from service, remove the washer lid to prevent children from hiding inside. Children may be trapped and suffocated if the lid is left intact. Do not attempt to repair or replace any part of this appliance unless specifically recommended in this Owner’s Manual, or in published user-repair instructions that you understand and have the skills to carry out. Operating the machine with improperly replaced parts may be a cause for fire or electric shock. Do not tamper with controls. It may lead to electric shock, fire , break down, deformation. Do not yank the power cord in an attempt to disconnect the power plug. Securely hold the power plug to unplug the machine. Failure to observe these instructions may cause electric shock or fire due to short-circuit . When you are cleaning the washing machine, do not apply water directly to any part of the washing machine. It will cause short circuit and electric shock. For Non-Pump Model For Pump Model 8 Introduction F unction Information Our machine provides various washing methods which suits various conditions and types of laundry. Different types of laundry washing FUZZY(Normal) Wash Use this Program for everyday washing e.g. sheets, towels, T-shirts. (refer to page 16) JEANS Wash Use this Program for heavily soiled durable garments e.g. overalls, jeans. Thick and heavy clothes or those which are excessively dirty like jeans or working uniforms can be washed. (refer to page 16) DELICATE Wash Use this program to wash DELICATE and washable laundries. (refer to page 16) WOOL Wash Delicate clothes (lingerie, wool, etc.) which may be easily damaged can be washed. (refer to page 16) The fibers of machine washable woolens have been specifically modified to prevent felting when they are machine washed. Most handknitted garments are not made of machine washable wool and we recommend that you hand wash them • Before washing your woolens check the care label for the washing instructions. • When washing woolens use a mild Detergent recommended for washing wool. • Hand washed woolens may be spun in a washing machine to reduce the time they take to dry. • To dry woolens lay down them flat on a towel and pat into shape. Dry woolens out of direct sunlight. (The heat and tumble action of a dryer may cause shrinkage or felting of woolen garments.) Some wool underlays and sheepskin products can be washed in a washing machine but may cause pump blockages. (Ensure that the whole article is suitable for machine washing and not just the backing material.) You may wish to handwash these articles and place them in the machine to spin dry. FAVORITE Wash This setting allows you to store your FAVORITE wash conditions in the normal cycle memory. (refer to page 19) SILENT Wash Use this program to wash quietly at night. (refer to page 20) Washing according to the condition of laundry QUICK WASH QUICK WASH can be selected to wash lightly soiled clothes of less than 2.0 kg in a short time. (refer to page 16) SPEEDY SOAK Wash SPEEDY SOAK Wash is designed to maximize washing performance and can be selected to wash heavily soiled laundry with FUZZY or JEAN Program. (refer to page 18) Other washing method TUB CLEAN Use this program to clean the inside of washing machine especially Inner tub & Outer tub . (refer to page 21) DELAY START Wash DELAY START Wash is used to delay the finishing time of the operation. The number of hours to be delayed can be set by the user accordingly. (refer to page 22) OPTION One or more OPTION can be selected for GENTLE SPIN and EXTRA RINSE ad AIR DRY (refer to page 23) OPTION WASH When the user needs only WASH/RINSE/SPIN, SPEEDY SOAK/WASH/RINSE/SPIN, SPIN, RINSE/SPIN, RINSE, WASH/RINSE, WASH. (refer to page 24) 9 reparation Before Washing Before Starting to Wash P Care Labels * Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed. Sort clothes into loads that can be washed with the same wash cycle, Water Temperature and spin speed. Sorting To get the best results, different fabrics need to be washed in different ways. Separate clothes according to the type and amount of soil. • SOIL (Heavy, Normal, Light) • COLOR (Whites, Lights, Darks) Separate white fabrics from colored fabrics. • LINT (Lint producers, Collectors) Separate lint producers and lint collectors. Lint Producers Lint Collectors Terry cloth, Chenille, Towels, Nappies, Diapers Synthetics, Corduroy, Permanent Press, Socks Check before Loading • Check all pockets to make sure that they are empty. Things such as nails, hairclips, matches, pens, coins, and keys can damage both your washer and your clothes. • Mend any torn garments or loose buttons. Tears or holes may become larger during washing. • Remove belts, underwires, etc. to prevent damage to the machine or your clothes. • Pretreat any dirt and stains. • Make sure the clothes are washable in water. • Check the washing instructions. • Remove tissue in pockets. WIRE Pretreatment on stains or heavy soil • Pretreat shirt collars and cuffs with a pre-wash product or liquid Detergent when placing them in the washer. Before washing treat special stains with bar soaps, liquid Detergent or a paste of water and granular Detergent. • Use a pretreat soil and stain remover. Treat stains AS SOON AS POSSIBLE. The longer they are left the harder they are to remove. (For more detail refer to page13) Loading Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.). Load Size The WATER LEVEL should just cover the clothes. Adjust the load size accordingly. Loosely load clothes no higher than the top row of holes in the washer tub. To add items after washer has started, press Start button and submerge additional items. Close the lid and press Start button again to restart. WARNING Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable fluids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so can result in death, explosion, or fire. Light and Large-sized clothing Clothes like downs and woollens are light weight, large and float easily. Use a nylon net and wash them in a small amount of water. If the laundry floats during the wash cycle, it may become damaged. Use dissolved Detergent to prevent the Detergent from clumping. Long laundry items Use nylon nets for long, DELICATE items. For laundry with long strings or long length , a net will prevent tangling during washing. Fasten zippers, hook, and strings to make sure that these items don't snag on other clothes. Nylon net is not supplied by LG. Before Starting to Wash 10 U se of Water, Detergent, Bleach and Softener Using Water Amount of WATER LEVEL • This machine detects the quantity of laundry automatically, then sets the WATER LEVEL and proper amount of Detergent. • When you select a wash program, the WATER LEVEL and amount of Detergent (to be used) will be shown on the control panel. • The following table shows the amount of water. • When the WATER LEVEL is automatically detected, it may differ depending on the quantity of laundry even though the same WATER LEVEL is indicated on the control panel. • The amount of a cup in the diagram is about 40g for concentrated Detergent. [ Minimum water amount ] It depends on laundry load and washer model. Or manually you can pour a certain amount water into tub directly to some height. That’s because if water level reaches to the some height sensed by washer itself, washer automatically operates. In other words, it is needed to pour water to the point when washer starts operating. Water Temperature • The machine sets the appropriate temperature automatically according to the wash program . • You can change the Water Temperature by pressing the WATER TEMP. button. (refer to page 14) • The temperature of the water impacts the effectiveness of all laundry additives and therefore, the cleaning results. We recommend temperatures of: • When washing in COLD water additional steps may be needed: - Adjust Detergent amount and pre-dissolve Detergent in WARM water - Pretreat spots and stains - Soak heavily soiled items - Use appropriate bleach If the temperature of the water in the tub is too cold for your hands, the Detergent will not activate and clean effectively. If iron is present in the water the clothes may become an all-over yellow or they may be stained with brown or orange spots or streaks. Iron is not always visible. Installation of water softener or an iron filter may be necessary for severe cases. Using Detergent Detergent Follow the Detergent package directions. Using too little Detergent is a common cause of laundry problems. Use more Detergent if you have hard water, large loads, greasy or oily soils or lower Water Temperature. Choosing the right Detergent We recommend the use of domestic Detergent, (powder, liquid or concentrated). Soap flakes or granulated soap powders should not be used in your washing machine. When washing woolens remember to use Detergent suitable for washing woolens. 11 How much Detergent When you select a wash program the WATER LEVEL and the amount of Detergent (to be used) will be shown on the control panel. The amount of a cup in the diagram is about 40g for concentrated Detergent. The correct amount of Detergent will vary depending on the amount of soil in your clothes (Jeans and work cloches may need more Detergent, while bath towels usually need less.). For liquid and concentrated Detergents, follow the recommendations of the Detergent manufacturer. Note: To check you are using the correct amount of Detergent, lift the lid of your machine about halfway through the wash. There should be a thin layer of foam over the surface of the water. Lots of foam may look good, but it does not contribute to cleaning your clothes. No foam means not enough Detergent has been used; soil and lint can settle back on the clothes or the washing machine. If excess Detergent is used, the rinse will not be as clean and efficient. Also, it could cause environmental pollution, so use it accordingly. Adding the Detergent Open the Detergent dispenser and deposit the appropriate Powder Detergent Box amount of Detergent Dispensador de( detergente en polvo. ) where you deposit the Detergent Powder Detergent dispenser. Where D nde you Some Detergents MUST be fully dissolved before deposit the deposita el Detergent adding to your machine to get the best wash results. detergente Check the instructions on the Detergent packet. If you use powdered Detergent it is essential that the required amount be fully dissolved in very HOT water before being added to WARM or HOT water for the actual wash. Pre-dissolving Detergent in WARM water when washing in COLD water can improve its performance. Using Liquid Bleach • Check clothing care label for special instructions and separate the laundry to be bleached • Dilute liquid chlorine bleach. • Measure the recommended amount of liquid bleach carefully following instructions on the bottle. • Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or overfilling. Powdered bleach should be mixed with water before pouring. Attention Never pour undiluted liquid bleach directly onto clothes or into the wash basket. This may cause change of color or damage the laundry. Do not pour powdered bleach into bleach dispenser. Bleach dispenser ( ) Before Starting to Wash Using Detergent Before Starting to Wash 12 U se of Water, Detergent, Bleach and Softener Using Fabric Softener • Dilute fabric softener with water. Undiluted fabric softener may result in spots that look like oil stains. • Measure and add the recommended amount of fabric softener into the compartment marked with this symbol( ). Follow manufacturer’s direction. Softener dispenser ( ) or Fabric softener is automatically dispensed in the final rinse with indication beep. If you want EXTRA RINSE, you must add fabric softener manually when indication beep rings in the final rinse. This maximize the fabric softener function. • Do not overfill. The dispenser hold max 35mL. Never add more than 35mL. Overfilling can cause early dispensing of the fabric softener which could result in stained clothes. A cup with a pouring spout will help you avoid spilling. • The effect of adding fabric softener may vary according to its viscosity. The stickier fabric softener makes its effect the lower. For a sticky fabric softener it is recommended that it be diluted with water, then be manually put during the time when the washer beeps several times before the final rinse. This function informing correct time to dispense manually is optionally applied to some models. Please keep it in mind that fabric softener has to be diluted with water before dispensed and never poured directly on clothes. Attention Do not mix with Detergent or bleach. Never pour fabric softener directly on clothes. It may stain them. Do not stop the washer during the first spin for timely dispensing. Option washing is not designed to be used with fabric softener dispenser. ■ ■ ■ ■ Scrud(Waxy Build up) Scrud is the name given to the waxy build-up that can occur within any washer when the fabric softener comes into contact with Detergent. This build-up is not brought about by a fault in the machine. If scrud is allowed to build-up in the machine it can result in stains on your clothes or an unpleasant smell in your washer. If you wish to use fabric softener we recommend • Using fabric softener sparingly. • When filling the dispenser, do not splash or overfill. • Clean dispenser as soon as the cycle is finished. • Clean your machine regularly. (refer to page 21 or 32) • Cold water washing increases the chance of this build-up occurring. We recommend a regular WARM or HOT wash e.g. every 5th wash should be at least a warm one. • Fabric softener of thinner consistency is less likely to leave residue on the dispenser and contribute to a build-up. 13 pecial Guide for Stain Removal WARNING ■ Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners, rust removers, acid or products containing ammonia. These mixtures can produce dangerous fumes which can cause serious injury or death. ■ To reduce the risk of fire or serious injury to persons or property, comply with the basic warnings listed below: • Read and comply with all instructions on stain removal products. • Keep stain removal products in their original labeled containers and out of children’s reach. • Thoroughly wash any utensil used. • Do not combine stain removal products, especially ammonia and chlorine bleach. Dangerous fumes may result. • Never wash items which have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry cleaning solvents or other flammable or explosive substances because they give off vapors that could ignite or explode. • Never use highly flammable solvents, such as gasoline, inside the home. Vapors can explode on contact with flames or sparks. For successful stain removal: • Remove stains promptly. • Determine the kind of stain, then follow the recommended treatment in the stain removal chart below. • To pretreat stains, use a prewash product, liquid Detergent, or a paste made from granular Detergent and water. • Use COLD water on unknown stains because HOT water can set stains. • Check care label instructions for treatments to avoid on specific fabrics. Follow fabric care label • Check for colorfastness by testing stain remover on an inside seam. instructions • Rinse and wash items after stain removal. Stain Removal STAIN Adhesive tape, chewing gum, rubber cement Baby formula, dairy products, egg Beverages (coffee, tea, soda, juice, alcoholic beverages) Blood Candle wax, crayon Chocolate Collar or cuff soil, cosmetics Dye transfer on white fabric Grass Grease, oil, tar (butter, fats, salad dressing, cooking oils, car grease, motor oils) Ink Mildew, scorch Mud Mustard, tomato Nail polish Paint, varnish Rust, brown or yellow discoloration Shoe polish TREATMENT Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with prewash stain remover or nonflammable dry cleaning fluid. Use product containing enzymes to pretreat or soak stains. Pretreat stain. Wash using COLD water and bleach safe for fabric. Rinse with COLD water. Rub with bar soap. Or pretreat or soak with product containing enzymes. Wash using bleach safe for fabric. Scrape off surface wax. Place stain face down between paper towels. Press with warm iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain with prewash stain remover or nonflammable dry cleaning fluid. Hand wash to remove solvent. Wash using bleach safe for fabric. Pretreat or soak in WARM water using product containing enzymes. Wash using bleach safe for fabric. Pretreat with prewash stain remover or rub with bar soap. Use packaged color remover. Wash using bleach safe for fabric. Pretreat or soak in WARM water using product containing enzymes. Wash using bleach safe for fabric. Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy stains and tar, apply nonflammable dry cleaning fluid to back of stain. Replace towels under stain frequently. Rinse throughly. Wash using hottest water safe for fabric. Some inks may be impossible to remove. Washing may set some inks. Use prewash stain remover, denatured alcohol or nonflammable dry cleaning fluid. Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and HOT water before washing. Badly mildewed fabrics may be permanently damaged. Brush off dry mud. Pretreat or soak with product containing enzymes. Pretreat with prewash stain remover. Wash using bleach safe for fabric. May be impossible to remove. Place stain face down on paper towels. Apply nail polish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on acetate fabrics. WATER BASED : Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it cannot be removed, OIL BASED AND VARNISH : Use solvent recommended on can label. Rinse throughly before washing. For spots, use rust remover safe for fabric. For discoloration of an entire load, use phosphate Detergent and nonchlorine bleach. Do not use chlorine bleach because it may intensify discoloration. LIQUID : Pretreat with a paste of granular Detergent and water. PASTE : Scrape residue from fabric. Pretreat with prewash stain remover or nonflammable dry cleaning fluid. Rub Detergent into dampened area, Wash using bleach safe for fabric. Before Starting to Wash S 27 C onnecting Water Supply Hose Connecting Water Supply Hose to water tap Normal Type 1 (Normal tap without thread & screw type inlet hose.) Untighten the screw Rubber packing Untighten the screw of the connector so that the tap can be placed in the middle. 2 screw Connector Fixing the connector to the tap Push the upper connector up till the rubber packing is in tight contact with the tap. Then tighten the 4 screws. 3 Attach the water supply hose securely to the connector Push the water supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap. 4 Connector Water Supply Hose Fixing the connector to the water supply hose Attach the water supply hose to the connector and then tighten it by screwing it to the right. 5 Check the connection of water supply hose and the connector After connecting the hose, open the tap to check for any water leakage. If the water leaks, close the tap and start again from step 1 Attention The washing machine is to be connected to the water mains using new hose-sets and old hose-sets should not be reused. Installation Before connecting the Water Supply Hose to the water tap, check the hose type and then choose the correct instruction here under. Note that the Water Supply Hose supplied may vary from country to country, Make sure to connect the blue inlet hose to the COLD water tap, and the orange inlet hose to the HOT water tap. Clip 33 • Close the water taps and remove the Water Supply Hose. • Remove the water which remains in the water supply. • Lower the drain hose and drain the water in the bowl and the drain hose by spinning. If frozen • Remove the water supply hose, and immerse it in HOT water at approx.. 40C. • Pour approx.. 2 liters of HOT water at approx.. 40C, into the bowl and let it stand for 10 minutes. • Connect the water supply hose to the water tap and confirm that the washing machine performs the supply and drainage of water. Wash Inner-tub Leave the lid open after washing to allow moisture to evaporate. If you want to clean the inner-tub use a clean soft cloth dampened with liquid Detergent, then rinse. (Do not use harsh or gritty cleaners.) Inlet Hoses Exterior Hoses connecting washer to faucet should be replaced every 5 years. Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects. Long Vacations Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing. Cleaning the Inside of your Washer If you use fabric softener or do regular COLD water washing, it is very important that you occasionally clean the inside of your washer. • Fill your washer with HOT water. • Add about two cups of a powdered Detergent that contains phosphate. • Let it operate for several minutes. • Stop the washer, open the lid and leave it to soak overnight. • After soaking, drain the washer and run it through a normal cycle. Or use TUB CLEAN PROGRAM periodically. We do not recommend that you wash clothes during this procedure. Products that might damage your washing machine • Concentrated bleaches and diaper sanitizer will cause damage to the paintwork and components of your washer. • Hydrocarbon solvents i.e. petrol, paint thinners and lacquer thinners, etc. can dissolve plastic and blister paint (Be careful when washing garments stained with these solvents as they are flammable DO NOT put them in washer or dryer.) • Some pretreatment sprays or liquids can damage your washer’s control panel. • Use of dyes in your washer may cause staining of the plastic components. The dye will not damage the machine but we suggest you thoroughly clean your washer afterwards. We do not recommend the use of dye strippers in your washer. • Do not use your washer lid as a work surface. Care and Maintenance When there is a fear of freezing Troubleshooting 34 C ommon washing problems Many washing problems involve poor soil & stain removal, residues of lint and scum, and fabric damage. For satisfactory washing results, follow these instructions. WASH PROBLEM Problems Possible Causes Solutions & Preventive Measures Poor soil removal • Not enough Detergent • Wash Water Temperature too low. • Overloading the washer • Incorrect wash cycle • Incorrect sorting • Do not pretreat stain • Use correct amount of Detergent for load size, amount of soil and water Hardness. • Use WARM or HOT water for normal soil. Different Water Temperature may be required according to soil type. (refer to page 10) • Reduce load size. • Wash with JEAN or SPEEDY SOAK & JEAN wash cycle for heavy soiled laundry. • Separate heavily soiled items from lightly soiled ones. • Pretreat stain and heavy soil according to directions shown on page 9. Blue Stains • Undiluted fabric softener dispensed directly onto fabric • Rub the stain with bar soap. Wash. • Do not overfill fabric softener dispenser and do not pour liquid fabric softener directly onto fabric. See page 12 for more instructions. Black or gray marks on clothes • A buildup caused by the interaction of fabric softener and Detergent can flake off and mark clothes • Not enough Detergent • Keep the recommendations against Scrud(waxy buildup). (refer to scrud page12.) • Use correct amount of Detergent for load size, amount of soil and water Hardness. Yellow or brown rust stains • Iron or manganese in water supply, water pipes, or water heater • To restore discolored load of whites, use rust remover safe for fabric. • Install nonprecipitating water softener or an iron filter in your water supply system for an ongoing problem. • Before washing, run water for a few minutes to clear lines. Lint • Incorrect sorting • Tissues left in pocket • Overloading the washer • Wash lint givers eg towels, flannelette sheets, separately from lint collectors eg synthetic fabrics and remove tissues in pockets before wash. See page 9 for sorting and caring before loading. • Do not overload the washer Residue or Detergent • Overloading the washer • Undissolved Detergent • Use too much Detergent • Do not overload the washer. • Some Detergents need to be pre-dissolved, check the Detergent instructions. Try pre-dissolving the Detergent. • Increase Water Temperature using HOT water safe for fabric. • Use proper amount of Detergent. Holes, tears, or snags • Incorrect use of chlorine bleach. • Unfastened zippers, hooks, buckles • Ribs, tears and broken threads • Overloading the washer • Degradation of fabric • Never pour chlorine bleach directly on fabric. See page 11 for adding liquid bleach. • Fasten zippers, hooks, and buckles. • Remove objects in pockets. See page 9 for caring before loading. • Do not overload the washer. 35 roubleshooting Before calling for service, check the problem against the list bellows. Symptom Water Supply Failure Error Message Check up . Is the water tap shut off? . Is the water supply cut off ? . Is the tap or water supply hose frozen ? . Is the water pressure low or is the filter of the inlet valve clogged with impurities? . Is the Hot hose connected to cold? . Is the Cold hose connected to hot? Drainage Failure . Is the drain hose positioned correctly? . Is the drain hose bent or placed too high? . Is the internal part of the hose or drain pump (only pump model) clogged with impurities? . Check if electric power has gone off. Spin Failure Door(Lid) Open Internal sensing failure Power failure Overflow failure . Is the laundry evenly balanced? . Is the washing machine placed on a flat surface? . Is the lid closed? . Please call your nearest LG Electronics service center for help. Troubleshooting T Terms of Warranty 36 T erms of Warranty What Is Not Covered: • Service trips to your home to teach you how to use the product. • If the product is connected to any voltage other than that shown on the rating plate. • If the fault is caused by accident, neglect, misuse or Act of God. • If the fault is caused by factors other than normal domestic use or use in accordance with the owner's manual. • Provide instruction on use of product or change the set-up of the product. • If the fault is caused by pests for example, rats or cockroaches etc.. • Noise or vibration that is considered normal for example water drain sound, spin sound, or warming beeps. • Correcting the installation for example, levelling the product, adjustment of drain. • Normal maintenance which recommended by the owner's manual. • Removal of foreign objects / substances from the machine, including the pump and inlet hose filter for example, grit, nails, bra wires, buttons etc. • Replace fuses in or correct house wiring or correct house plumbing. • Correction of unauthorized repairs. • Incidental or consequential damage to personal property caused by possible defects with this appliance. • If this product is used for commercial purpose, it is not warranted. (Example : Public places such as public bathroom, lodging house, training center, dormitory) If the product is installed outside the normal service area, any cost of transportation involved in the repair of the product, or the replacement of a defective part, shall be borne by the owner.