LG | HSN18ISQ | LG HSN09ISQ Owner’s Manual

ENGLISH
ENG
OWNER’S MANUAL
AIR
CONDITIONER
Read this owner’s manual thoroughly before operating
the appliance and keep it handy for reference at all times.
TYPE : WALL MOUNTED
*MFL69871204*
Rev : 01_112717
www.lg.com
Copyright © 2017 LG Electronics Inc. All Rights Reserved.
2
CONTENTS
ENGLISH
ENG
CONTENTS
3
TIPS FOR SAVING ENERGY
4
IMPORTANT SAFETY INSTRUCTIONS
7
BEFORE USE
7
7
7
8
8
8
COMPONENTS
- INDOOR UNIT
- OUTDOOR UNIT
INSERTING BATTERIES
INSTALLING THE REMOTE CONTROL HOLDER
OPERATING METHOD
9
USING THE REMOTE CONTROL
9
WIRELESS REMOTE CONTROL
10
BASIC FUNCTIONS
10
COOLING YOUR ROOM (COOLING
OPERATION)
REMOVING HUMIDITY (DEHUMIDIFYING
OPERATION)
AIRING YOUR ROOM (AIR CIRCULATION
OPERATION)
ADJUSTING THE FAN SPEED
ADJUSTING THE AIR FLOW DIRECTION
SETTING THE TIMER
- SETTING THE CURRENT TIME
- TURNING ON THE AIR CONDITIONER
AUTOMATICALLY AT A SET TIME
- TURNING OFF THE AIR CONDITIONER
AUTOMATICALLY AT A SET TIME
- CANCELING THE TIMER SETTING
SETTING SLEEP MODE
12
ADVANCED FUNCTIONS
12
CHANGING ROOM TEMPERATURE QUICKLY
(JET COOL) (OPTIONAL)
INDOOR AIR PURIFICATION (AUTO CLEAN
OPERATION)
DISPLAY SCREEN BRIGHTNESS
AUTO OPERATION (ARTIFICIAL
INTELLIGENCE)
1 TOUCH SOFT AIR OPERATION (COMFORT
VANE OPERATION)(OPTIONAL)
MOSQUITO AWAY OPERATION
ACTIVE ENERGY CONTROL OPERATION
(OPTIONAL)
OPERATING THE AIR CONDITIONER
WITHOUT THE REMOTE CONTROL
RESTARTING THE AIR CONDITIONER
AUTOMATICALLY
- DISABLING AUTO RESTART
USING LG SmartThinQ APPLICATION
(OPTIONAL)
13
13
13
14
14
15
16
10
10
10
11
11
11
11
11
11
12
16
16
17
20
MAINTENANCE
21
21
22
CLEANING THE AIR FILTER
CLEANING THE 3M FILTER (OPTIONAL)
ASSEMBLE THE 3M FILTER (OPTIONAL)
23
TROUBLESHOOTING
23
23
SELF-DIAGNOSIS FUNCTION
BEFORE REQUESTING SERVICE
TIPS FOR SAVING ENERGY
3
Here are some tips that will help you to minimize the power consumption when you use the air conditioner.
You can use your air conditioner more efficiently by referring to the instructions below :
• Do not cool the indoor excessively. This may ENG
be harmful for your health and may consume more
electricity.
• Block sunlight with blinds or curtains while you are operating the air conditioner.
• Keep doors or windows closed tightly while you are operating the air conditioner.
• Adjust the direction of the air flow vertically or horizontally to circulate indoor air.
• Speed up the fan to cool or warm indoor air quickly, in a short period of time.
• Open windows regularly for ventilation as the indoor air quality may deteriorate if the air conditioner
is used for many hours.
• Clean the air filter once every 2 weeks. Dust and impurities collected in the Air filter may block the
air flow or weaken the cooling / dehumidifying functions.(Refer to page 19 and 20.)
For your records
Staple your receipt to this page in case you need it to prove the date of purchase or for warranty
purposes. Write the model number and the serial number here:
Model number :
Serial number :
You can find them on a label on the side of each unit.
Dealer’s name :
Date of purchase :
ENGLISH
ENG
TIPs FOR SAVING ENERGY
4
IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
ENG
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
Always comply with the following precautions to avoid dangerous situation and ensure peak performance of you product.
! WARNING
It can result in serious injury or death when the directions are ignored.
! CAUTION
It can result in minor injury or product damage when the directions are ignored.
! WARNING
• Installation or repairs made by unqualified persons can result in hazards to you and others.
• Air conditioner shall be installed in accordance with national wiring regulations.
• The information contained in the manual is intended for use by a qualified service technician
familiar with safety procedures and equipped with the proper tools and test instruments.
• Failure to carefully read and follow all instructions in this manual can result in equipment
malfunction, property damage, personal injury and/or death.
• This appliance is not intended for use by persons (including children) with reduced physical, senary
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for theirs safety.
• Children should be supervised to ensure that they do not play with the appliance.
• When the power cord is to be replaced, the replacement work shall be performed by authorized
personnel using only genuine replacement parts.
Installation
• Use a standard circuit breaker and fuse conforming with the rating of the air conditioner. Failure
to do so may result in electric shock or product failure.
• Contact an authorized service center when you install or relocate the air conditioner. Failure to
do so may result in serious injury or product failure.
• Always use a power plug and socket with a ground terminal. Failure to do so may result in electric
shock or product failure.
• Install the panel and the cover of the control box safely. Failure to do so may result in explosion or fire.
• Install a dedicated electric outlet and circuit breaker before you use the air conditioner. Failure to
do so may result in electric shock or product failure.
• Do not modify or extend the power cable. If the power cable or cord has scratches or skin peeled
off or deteriorated then it must be replaced. It may result in fire or electric shock.
• Be cautious when you unpack or install the air conditioner. Failure to do so may result in serious
injury or product failure.
• Do not install the air conditioner on an unstable surface or where there may be a danger of it
falling. It may result in death, serious injury, or product failure.
IMPORTANT SAFETY INSTRUCTIONS
5
ENGLISH
ENG
Operation
• Do not let the air conditioner run for a long time when the humidity is very high or when a door or
window has been left open. Failure to do so may result in product failure.
• Make sure that the power cord is not pulled or damaged while the air conditioner is operating. Failure
to do so may result in fire, electric shock, or product failure.
• Do not place any objects on the power cord. It may result in electric shock or product failure.
• Do not turn on or off the air conditioner by plugging in or unplugging the power plug. It may result in
fire or electric shock.
• Do not touch, operate or repair the air conditioner with wet hands. It may result in electric shock or
product failure.
• Do not place a heater or other heating appliances near the power cable. It may result in fire, electric
shock, or product failure.
• Do not allow water to run into the air conditioner. It may result in explosion or fire.
• Do not leave flammable substances such as gasoline, benzene and thinner near the air conditioner. It
may result in explosion or fire.
• Do not use the air conditioner for an extended period of time in a small place without ventilation.
Ventilate the place regularly. Failure to do so may result in explosion or fire.
• When there is a gas leak, ventilate sufficiently before using the air conditioner again. Failure to do so
may result in explosion or fire.
• Unplug the power plug if there is a noise, smell or smoke coming from the air conditioner. Failure to do
so may result in explosion or fire.
• Stop operating and close the window in storm or hurricane. If possible remove the product from the
window before hurricane arrives.
• Do not touch the electrostatic filter after opening the front grille. Failure to do so may result in electric
shock or product failure.
• Contact an authorized service center when the air conditioner is submerged into water due to flooding.
Failure to do so may result in explosion or fire.
• Be cautious water could not enter the product.
• Make sure to ventilate sufficiently when this air conditioner and a heating appliance such as a heater
are used simultaneously. Failure to do so may result in explosion or fire, serious injury, or product failure.
• Turn the main power off and unplug the power plug when you clean or repair the air conditioner. Failure
to do so may result in death, serious injury, or product failure.
• Unplug the power plug when the air conditioner is not used for an extended period of time. Failure to
do so may result in product failure.
• For inner cleaning, contact an Authorized Service Center or a dealer.
• Do not use harsh detergent that causes corrosion or damage on the unit. Harsh detergent may also
cause failure of product, fire, or electric shock.
6
IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
ENG
! CAUTION
Installation
• Make sure to check if there is a refrigerant leak after you install or repair the air conditioner.
Failure to do so may result in product failure.
• Install the drain hose properly for smooth drainage of condensed water. Failure to do so may
result in product failure.
• Keep level even when installing the product.
• Install the air conditioner where the noise from the outdoor unit or the exhaust gas will not
inconvenience the neighbors. Failure to do so may result in conflict between neighbors.
• When transporting the equipment, there should be at least 2 or more people, or a forklift. It
may result in serious injury.
• Do not install the air conditioner where it will be exposed to sea wind (salt spray) directly. It may
result in product failure.
• Do not turn on the breaker or power under condition that front panel, cabinet, top cover, control
box cover are removed or opened. Otherwise, it may cause fire, electric shock, explosion or death.
Operation
• Do not expose people, animals or plants to the cold or hot wind from the air conditioner for
extended periods of time.
• Do not use the product for special purposes, such as preserving foods, works of art, etc. It is a
consumer air conditioner, not a precision refrigeration system. There is risk of damage or loss of
property.
• Do not block the inlet or outlet of air flow. It may result in explosion or product failure.
• Do not use strong cleaning agents or solvents when you clean the air conditioner, or spray water.
Use a smooth cloth. It may result in serious injury or product failure.
• Never touch the metal parts of the air conditioner when you remove the air filter. It may result
in serious injury or product failure.
• Do not place any objects on the air conditioner. It may result in product failure.
• Always insert the filter securely after cleaning. Clean the filter every two weeks or more often
if necessary.
• Do not insert hands or other objects through the air inlet or outlet while the air conditioner is
operating. It may result in electric shock.
• Do not drink the water drained from the air conditioner. It may result in serious health complications.
• Use a sturdy stool or ladder when you clean, maintain or repair the air conditioner at a height.
Failure to do so may result in serious injury or product failure.
• Do not mix the batteries for the remote control with other types of batteries or mix new batteries
with used batteries. Failure to do so may result in product failure.
• Do not recharge or disassemble the batteries. Failure to do so may result in explosion, fire or
serious injury.
• Stop using the remote control if there is a battery fluid leak. If your cloth or skin is explosion to the
battery fluid from a leak, wash it off with clean water. Failure to do so may result in serious injury.
• If you swallow the battery fluid from a leak. Wash out the inside of your mouth thoroughly and
then consult a doctor. Failure to do so may result in serious health complications.
BEFORE USE
ENGLISH
ENG
BEFORE USE
Components
Indoor unit
Air inlet
Air filter
3M filter (Optional)
Front cover
Signal Receiver
Display screen
On/off button
Air outlet
Vertical louver
Horizontal vane
*The feature can be changed according to the type of model.
!
7
NOTE
• The number of operation lamps and their locations may vary, depending on the model of the
air conditioner.
OUTdoor unit
Air inlet
Air outlet
Base plate
*The feature can be changed according to the type of model.
Connecting wires
Piping
Drain hose
8
BEFORE USE
ENGLISH
ENG
Inserting batteries
Insert batteries before using the remote control.
The battery type used is AAA (1.5 V).
1. Remove the battery cover.
2. Fix the holder by fastening the 2 screws firmly
with a screwdriver.
3. Slide the remote control into the holder.
2. Insert the new batteries and make sure that the
(+) and (-) terminals of the batteries are installed
correctly.
Operating method
3. Reattach the battery cover.
!
NOTE
Point the remote control towards the signal receiver
at the bottom of the air conditioner to operate it.
• If the display screen of the remote control
starts to fade, replace the batteries.
Installing the remote control
holder
Install the holder where there is no direct sunlight to protect the remote control.
1. Choose a safe and easily-accessible place.
*The feature can be changed according to the
type of model.
!
NOTE
• The remote control may operate other electronic
devices if pointed towards them. Make sure to
point the remote control towards the signal
receiver of the air conditioner.
• For proper operation, use a soft cloth to clean
the signal transmitter and receiver.
Rev : 01_112717
USING THE REMOTE CONTROL
9
You can operate the air conditioner more conveniently with the remote control.
Wireless remote
control
Control
panel
Display
screen
Description
Mosquito Away operation button : Used to
start or stop Mosquito Away operation.
Active energy control button : Select Active energy
control option.
Auto clean button : Remove moisture and clean
inside of the indoor unit when turn off the power.
-
On/Off button : Turn the power On/Off.
Temperature adjustment buttons : Adjust the
desired room temperature when cooling.
Display
screen
Operation mode selection button : Select the
operation mode.
Cooling operation ( ) Auto operation ( )
Dehumidifying operation ( ) Air circulation ( )
Jet cool button : Cools down the indoor temperature
within a short period of time.
Indoor fan speed button : Adjust the fan speed.
Control
panel
Air flow direction button : Adjust the air flow
direction vertically or horizontally.
Note : This
function may not be supported,
depending on the model. (Left-Right vane operation)
DIAGNOSIS [5 s]
LIGHT
TIME [3 s]
or
1 Touch soft air button : To prevent air flow
directly to people.
Sleep mode auto button : Sets the sleep mode
auto operation.
Timer button : Turn on/off the air conditioner
automatically at desired time.
-
Light button : Adjusts the brightness of the
indoor unit display.
Temperature display button : Displays the room
temperature.
DIAGNOSIS [5 s]
-
Diagnosis button (Optional) : To conveniently
check maintenance information of product. (Press
the button for 5 seconds to use 2nd key.)
TIME [3s]
-
Set/clear button : Sets or cancels functions.
Also set the current time if held for 3 seconds.
-
Reset button : Initialize the air conditioner settings.
ENGLISH
ENG
USING THE REMOTE CONTROL
10
BASIC FUNCTIONS
ENGLISH
ENG
BASIC FUNCTIONS
Cooling your room
(Cooling operation)
1. Press
to turn on the power.
2. Press
repeatedly to select the cooling
operation.
is displayed on the display screen.
3. Press
or
to set the desired
temperature.
- The temperature range is 16°C-30°C.
Removing humidity
(Dehumidifying operation)
This mode removes excess moisture from an environment with high humidity or in the rainy season,
in order to prevent mold. This mode adjusts the
room temperature and the fan speed automatically
to maintain the optimal level of humidity.
1. Press
to turn on the power.
2. Press
repeatedly to select the dehumidifying operation.
is displayed on the display screen.
Airing your rooM (Air
Circulation operation)
1. Press
to turn on the power.
2. Press
repeatedly to select the air circulation operation.
is displayed on the display screen.
3. Press
to adjust the fan speed.
Adjusting the fan speed
1. Press
repeatedly to adjust the fan speed.
Display Sceen
Remote
control
Indoor unit
Speed
High
Medium High
Medium
Medium Low
Low
Setting
Temperature
!
NOTE
• In this mode you cannot adjust the room temperature, as it is adjusted automatically. Also,
the room temperature is not displayed on the
display screen.
!
Natural wind
NOTE
• Indoor unit display is displayed only 5 seconds
and then return to the setting temperature.
BASIC FUNCTIONS
1. To adjust the direction of the air flow vertically
(horizontally), press
(
) repeatedly and
select the desired direction.
- Select
(
) to adjust the direction of the
air flow automatically.
!
NOTE
• Adjusting the air flow direction horizontally
may not be supported, depending on the model.
• Adjusting the air deflector arbitrarily may cause
product failure.
• If you restart the air conditioner, it starts to
operate with the previously set direction of air
flow, so the air deflector may not match the icon
displayed on the remote control. When this occurs, press
or
to adjust the direction
of the air flow again.
Setting the timer
You can use the timer function to save energy and
to use the air conditioner more efficiently.
Setting the current time
1. Press
and hold it for longer than 3
TIME [3s]
seconds.
- The AM/PM icon flickers at the bottom of the
display screen.
2. Press
3. Press
or
to select the minutes.
to finish.
TIME [3s]
Turning on the air conditioner
automatically at a set time
1. Press
.
- The icon below flickers at the bottom of the
display screen.
Displayed on
Displayed on
Remote control
the Indoor unit
2. Press
or
to select the minutes.
3. Press
to finish.
TIME [3s]
4. When setting the timer, current time and ON
icon are displayed on the display screen indicating that the desired time is set.
Turning off the air conditioner
automatically at a set time
1. Press
.
- The icon below flickers at the bottom of the
display screen.
Displayed on
Displayed on
Remote control
the Indoor unit
2. Press
or
to select the minutes.
3. Press TIME [3s] to finish.
4. When setting the timer, current time and OFF
icon are displayed on the display screen indicating that the desired time is set.
CanceLing the timer setting
1. Press
TIME [3s]
to cancel all timer setting.
ENGLISH
ENG
Adjusting the air flow direction
11
12
ADVANCED FUNCTIONS
ENGLISH
ENG
Setting sleep mode
Use the sleep mode to turn off the air conditioner
automatically when you go to sleep.
1. Press
to turn on the power.
2. Press
.
3. Press
or
to select the hour (Up to
7 hours).
4. Press TIME [3s] to finish.
is displayed on the display screen.
Displayed on
Remote control
!
Displayed on
the Indoor unit
NOTE
• In the Cooling and Dehumidifying modes, the
temperature increases by 1°C after 30 minutes
and by a further 1°C after another 30 minutes
for a more comfortable sleep. The temperature
increases with up to 2°C from the preset temperature.
• Indoor unit display is displayed from 1H to 7H,
which is displayed only 5 sec and then return to
the setting temperature.
Advanced
FUNCTIONS
The air conditioner offers some additional advanced
functions.
Changing room temperature
quickly (JET COOL) (OPTIONAL)
1. Press
to turn on the power.
2. Press
.
is displayed on the display screen.
Displayed on
Remote control
Displayed on
the Indoor unit
- In jet cooling mode, strong air blows out at the
setting temperature of 18°C for 30 minutes.
!
NOTE
• Powerful Cooling is available in Cooling/ Fan
/Dehumidifying/Artificial intelligent.
• This function may not be supported,
depending on the model.
ADVANCED FUNCTIONS
In the cooling and dehumidifying operations,
moisture is generated inside the indoor unit.
Use the auto cleaning function to remove such
moisture.
1. Press
.
is displayed on the display screen.
Auto operation
(Artificial intelligence)
In this mode, the fan speed and the temperature adjust automatically , based on the room
temperature.
1. Press
to turn on the power.
2. Press
repeatedly to select auto operation.
is displayed on the display screen.
3. Press
or
to select the desired
operation code if the temperature is higher or
lower than the desired temperature.
Displayed on Remote control
Code Description
2 Cold
1 A little cold
Maintain
0 room
temperature
-1 A little hot
-2 Hot
- If you turn off the power, the fan operates for
30 minutes and clean the inside of the indoor unit.
Displayed on
Displayed on
Remote control
the Indoor unit
Displayed on the Indoor unit
!
NOTE
Some buttons cannot be used while the auto
cleaning function is in operation.
Display screen brightness
You can adjust the brightness of the indoor unit
display screen.
1. Press
to turn on/off the lamp on the
front cover.
!
NOTE
• In this mode, you cannot adjust the fan speed,
but you can set the air deflector to rotate automatically.
• This function may not be supported, depending
on the model.
ENGLISH
ENG
Indoor air purification
(Auto Clean operation)
13
14
ADVANCED FUNCTIONS
ENGLISH
ENG
1 TOUCH SOFT AIR OPERATION
(Comfort Vane operation)
(OPTIONAL)
The comfort vane option conveniently sets
the vane to a preset position that deflects the
supply air away from blowing directly onto room
occupants.
1. Press
to turn on the power.
2. Press
repeatedly and select the desired
direction.
* Air flow direction(From top to occupants)
- Horizontal vane is positioned on the upper
limit.
- Display screens are displayed like below.
Displayed on
Displayed on
Remote control
the Indoor unit
LED
direction
* Air flow direction(From bottom to occupants)
- Horizontal vane is positioned on the lower
limit.
- Display screens are displayed like below.
Displayed on
Displayed on
the Indoor unit
Remote control
LED
direction
!
NOTE
• Pressing
or
during comfort vane operation will turn off the comfort vane feature.
• Pressing
during comfort vane operation
will turn off the comfort vane feature and set
up the auto swing of vertical direction.
• When this feature is off, the horizontal vane
operates automatically depending on the set mode.
• Mark ‘
’ of display screen of indoor unit
means sequence of lighting, which is shown
only 1 time on the display screen and then
return the setting temperature.
Mosquito Away Operation
Mosquito Away is a device to radiate frequency
mosquitoes don’t like.
1. Press
.
is displayed on the display screen.
2. Press
again to finish.
!
NOTE
• You can use this function by pressing
without turning the air conditioner on. (In this
case, you cannot use some buttons regarding
to air flow.)
• At this time a horizontal vane moves and the
Fan speed is low.
• This function may not be supported depending
on the model.
• The Mosquito Away performance can be different depending on the customer’s environment.
ADVANCED FUNCTIONS
1. Turn the appliance on.
2. Press
.
• Press
repeatedly to select each step.
!
NOTE
• 1 step : The power Input is decreased by 20 %
compared to rated power input.
− and
is displayed on the display screen.
• 2 step : The power Input is decreased by 40 %
compared to rated power input.
− and
is displayed on the display screen.
• 3 step (Optional) : The power Input is decreased
by 60 % compared to rated power input.
− and
is displayed on the display screen.
• (1 step),
(2 step) is displayed on some
indoor units.
• This function is available with Cooling Mode.
• Capacity may decrease when Energy Control
mode is selected.
• Desired temperature is displayed about 5 seconds
if you press FAN SPEED,
or
button.
• Room temperature is displayed about 5 seconds
if you press ROOM TEMP button.
ENGLISH
ENG
Active energy control
operation (OPTIONAL)
15
16
ADVANCED FUNCTIONS
ENGLISH
ENG
Operating the air conditioner
without the remote control
Restarting the air conditioner
automatically
You can use the on/off button of the indoor unit
to operate the air conditioner when the remote
control is unavailable. However, the fan speed is
set to high.
1. Open the Horizontal vane.
2. Press the On/Off button.
When the air conditioner is turned on again after
a power failure, this function restores the previous
settings. This function is a factory default setting.
Disabling auto restart
1. Open the Horizontal vane.
2. Press the On/Off button and hold it for 6
seconds.
- The unit will beep twice and the lamp will blink
twice 4 times.
*The feature can be changed according to the
type of model.
!
NOTE
• The stepping motor may be broken, if the
horizontal vane opens rapidly.
- For cooling and heating models, the operation
mode changes, depending on the room temperature.
Room Temp.
Set Temp.
Operation mode
Below 21°C
24°C
Heating operation
Above 21°C
and below
24°C
23°C
Dehumidifying
operation
Above 24°C
22°C
Cooling operation
- For cooling only model, the temperature is set
to 22°C.
*The feature can be changed according to the
type of model.
- To re-enable the function, press the On/ Off button and hold it for 6 seconds. The unit will beep
twice and the lamp will blink 4 times.
!
NOTE
• If you press and hold the On/Off button for
3 – 5 seconds instead of 6 seconds, the unit will
switch to the test operation. In the test operation, the unit blows out strong air for cooling
for 18 minutes and then returns to the factory
default settings.
ADVANCED FUNCTIONS
THINGS TO CHECK BEFORE USING LG
SmartThinQ
• For appliances with the
logo
1. Check the distance between the appliance and
the wireless router (Wi-Fi network).
• If the distance between the appliance and the
wireless router is too far, the signal strength becomes weak. It may take a long time to register
or installation may fail.
2. Turn off the Mobile data or Cellular Data on
your smartphone.
• For iPhones, turn data off by going to
Settings
Cellular
Cellular Data.
3. Connect your smartphone to the wireless router.
!
NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
• If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is
recommended) and register the product again.
ENGLISH
ENG
USING LG SmartThinQ
APPLICATION (OPTIONAL)
17
18
ADVANCED FUNCTIONS
ENGLISH
ENG
Installing LG SmartThinQ
Using the Application
Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
and install the application.
1. Select the appliance in the application and
connect it to a Wi-Fi network.
2. Select the menu on the upper right side to
access settings and features.
!
NOTE
• If you choose the simple login to access the
LG SmartThinQ application, you must go
through the appliance registration process
each time you change your smartphone or
reinstall the application.
Product Registration
1. Run the LG SmartThinQ application on a
smart phone.
2. Create an account and sign in.
3. Select Register.
4. Select Air conditioner.
5. Follow the instruction on the smart phone.
Wi-Fi Function
• For appliances with the
logo
Communicate with the appliance from a smart
phone using the convenient smart features.
Firmware Update
Keep the appliance performance updated.
Smart Diagnosis™
If you use the Smart Diagnosis function, you will
be provided with the useful information such as
a correct way of using the appliance based on
the pattern of use.
Settings
Allows you to set various options on the
appliance and in the application.
!
NOTE
• If you change your wireless router, your
Internet service provider or your password
after registering the appliance, please delete it
from the LG SmartThinQ Settings → Edit
Product and register again.
• The application is subject to change for
appliance improvement purposes without
notice to users.
•Functions may vary by model.
MAINTENANCE
Smart Diagnosis™ Using a Smart Phone
• For appliances with the
or
logo
Use this function if you need an accurate diagnosis by an LG Electronics customer information
centre when the appliance malfunctions or fails.
Smart Diagnosis™ can not be activated unless
the appliance is connected to power. If the appliance is unable to turn on, then troubleshooting
must be done without using Smart Diagnosis™.
1. Open the LG SmartThinQ application on the
smart phone.
2. Select the air conditioner in dashboard.
3. Press Start Smart Diagnosis button.
4 Follow the instructions on the smart phone.
!
NOTE
• The Smart Diagnosis™ function depends on
the local call quality.
• If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
• Be sure to keep ambient noise to a minimum
or the phone may not correctly receive the
buzzer beeps from the indoor unit.
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Open Source Software Notice Information
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright
notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such
as the cost of media, shipping, and handling)
upon email request to opensource@lge.com.
This offer is valid for three (3) years from the
date on which you purchased the product.
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MAINTENANCE
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MAINTENANCE
If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain
it in best condition. Clean the product regularly to maintain optimal performance and to prevent possible breakdown.
• Dry the air conditioner in Fan mode for 3 to 4 hours and disconnect the power. There may be internal
damage if moisture is left in its components.
• Before using the air conditioner again, dry the inner components of the air conditioner in Fan mode for
3 to 4 hours. This will help to remove the odor generated from moisture.
• Clean the product regularly to maintain optimal performance and to prevent possible breakdown.
Air filter
3M filter (Optional)
* The feature can be changed according to the type of model.
Type
Description
Air filter
Clean with a vacuum or hand wash.
3M filter
Clean with a vaccum or brush.
Clean the Indoor unit surface by using a soft, dry cloth.
Indoor unit
2 weeks
Every 6 months
Regularly
Have a professional clean the condensate drain pan.
Once a year
Have a professional clean the condensate drain pipe.
Every 4 months
Replace the remote control batteries.
Once a year
Have a professional clean the heat exchanger coils and the panel
vents. (Consult with technician.)
Once a year
Have a professional clean the fan.
Once a year
Outdoor unit Have a professional clean the condensate drain pan.
!
Interval
Once a year
Have a professional verify that all the fan assembly is firmly
tightened.
Once a year
Clean the electric components with air.
Once a year
NOTE
• Never use water that is higher than 40 °C when you clean the filters. It may cause deformation or
discoloration.
• Never use volatile substances when you clean the filters. They may damage the surface of the product.
• Do not wash the 3M filter with water, because the filter can be damaged (Optional).
MAINTENANCE
Cleaning the Air filter once every 2 weeks or more
if necessary.
1. Turn off the power and unplug the power cord.
2. Hold the knobs of air filter, Lift it up slightly.
CLEANING THE 3M FILTER
(OPTIONAL)
Clean the filter once every 1 month and change
the new filter once every 6 months.
1. Turn off the power and unplug the power cord.
2. Remove air filter.
(See “Cleaning the air filter”.)
3. Pull out 3M filter.
* The feature can be changed according to the
type of model.
3. Hold the knobs of the air filter, lift it up slightly
and remove it from the unit.
* The feature can be changed according to the
type of model.
4. Use a vacuum cleaner to remove any dirt. Do not
wash the filter with water, because it may make
the filter damaged.
* The feature can be changed according to the
type of model.
4. Clean the filter with a vacuum cleaner or with
warm water.
- If dirt is difficult to remove, wash the filter in
lukewarm water with neutral detergent.
5. Dry the filter in the shade.
!
NOTE
• The air filter can be broken when it is bended.
!
NOTE
• In case of keeping 3M filter, do not open the vinyl
packing. (Performance of 3M filter is reduced.)
• In case of purchasing 3M filter, contact with
authorized selling agency or LG SVC centers.
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CLEANING THE AIR FILTER
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MAINTENANCE
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ASSEMBLE THE 3M FILTER
(OPTIONAL)
1. Remove the air filter. (See “Cleaning the air filter.)
2. Assemble 3M filter into the fixed position. (See
“below picture”.)
* The feature can be changed according to the
type of model.
MAINTENANCE
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SELF-DIAGNOSIS FUNCTION
This product has a built-in self-diagnosis function. If an error occurs, the lamp of the indoor unit will blink
in 2 second intervals. If this occurs, contact your local dealer or service center.
BEFORE REQUESTING SERVICE
Please check the following before you contact the service center. If the problem persists, contact your
local service center.
Problem
Possible causes
Corrective action
-
Turn off the air conditioner, unplug
the power cord and contact the
service center.
The air conditioner is unplugged.
Check whether the power cord
is plugged into the outlet.
There is a burning smell and a
strange sound coming from the unit.
Water leaks from the indoor unit
even when the humidity level is low.
The power cord is damaged or
generating excessive heat.
A switch, a circuit breaker (safety,
ground) or a fuse is not operated
properly.
A fuse is blown or the power Replace the fuse or check if the
supply is blocked.
circuit breaker has tripped.
The air conditioner does not works. A power failure has occurred.
The voltage is too high or too low.
Turn off the air conditioner when
a power failure occurs. When
the power is restored, wait 3
minutes, and then turn on the
air conditioner.
Check if the circuit breaker has
tripped.
The air conditioner turned off
Press the power button again.
automatically at a preset time.
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TROUBLESHOOTING
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MAINTENANCE
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Problem
Possible causes
Corrective action
Make sure that there are no curtains, blinds
Air is not circulating properly. or furniture blocking the front of the air
conditioner.
The Air filter is dirty.
Clean the air filter once every 2 weeks. See
“Cleaning the air filter” for more information.
In summer, it may take some time to cool
The room temperature is
indoor air. In this case, select the jet cool
too high.
operation to cool indoor air quickly.
Cold air is escaping from
The air conditioner does the room.
not generate cool air.
The desired temperature
is higher than the current
temperature.
Make sure that no cold air is escaping through
ventilation points in the room.
Set the desired temperature to a level lower
than the current temperature.
Avoid using a heat generator such as an
There is a heating source
electric oven or a gas burner while the air
nearby.
conditioner is in operation.
In the air circulation operation, air blows
Air circulation operation is from the air conditioner without cooling or
selected.
heating the indoor air. Switch the operation
mode to the cooling operation.
In some operation modes, such as the auto
It is not possible to adjust The auto operation or jet or jet operation mode, you cannot adjust
the fan speed.
operation is selected.
the fan speed. Select an operation mode
in which you can adjust the fan speed.
In some operation modes, such as the air
It is not possible to adjust The air circulation operation circulation or jet operation mode, you cannot
the temperature.
or jet operation is selected. adjust the temperature. Select an operation
mode in which you can adjust the temperature.
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