LG | AN-VC100 | LG AN-VC100 Owner’s Manual

OWNER’S MANUAL
Video Call Camera
Please read this manual carefully before operating your set and
retain it for future reference.
AN-VC100
M004
www.lg.com
Contents
PREPARATION
Accessories........................................................... 3
Overview................................................................ 3
Installing the Video Call Camera........................ 4
USING Skype
Start Skype............................................................ 5
Create account / Sign in...................................... 5
Skype menu...........................................................7
Contacts..............................................................................7
Add Contact.......................................................................7
Call Phones........................................................................7
History................................................................................. 8
My Information ................................................................ 8
Settings ............................................................................. 8
Make a Video Call to the Contact....................... 9
Make a Call (Voice only) to a Contact...............10
Receiving a Call...................................................10
Call when watching TV........................................10
APPENDIX
Troubleshooting....................................................11
Product Specifications........................................12
Product Handling
■■ Do not let the camera get wet. Liquid getting into the camera could cause a short circuit.
■■ Wipe the camera gently with a dry cloth to remove any dust or dirt. If the product is very dirty, spray a
mild detergent on the cloth first.
■■ Do not clean with thinner, alcohol, benzene or any other volatile agent.
These may damage the product's surface or affect its operation.
■■ Do not disassemble, repair or alter the product. Incorrect disassembly may cause a fire, electric shock,
or injury.
■■ Do not shake the camera.
■■ Do not pull on the cable.
Installation Instructions
■■ Make sure you have enough space for connections when installing the product.
■■ Do not install in a dusty, dirty or moist area.
■■ Do not install in direct sunlight or near a heat source.
■■ Magnetic objects, such as speakers, may interfere with the camera’s operation.
■■ Install the product in a place with moderate temperature and humidity. The recommended temperature
range is 0 °C (32 °F) to 40 °C (104 °F).
■■ Strong electromagnetic waves from other devices could interfere with the camera’s operation.
■■ Remove all the protective plastic bags (Vinyl) before use.
The product and company names contained in this manual may or may not be registered trademarks or
copyrights, and are only used for identification or explanatory purposes. All trademarks reserved.
The AN-VC100 is a Video Call Camera that can be used with some LG TVs.
The following model lines are supported:
LED LCD / LCD TV: LEX, LX, LE8, LE7, LE59, LE58, LE56, LE55, LE54, LD8, LD7, LD6, and LD5 series
PDP TV: PX9, PK9, PK7, and PK5 series
(*every model line listed is not available in every country).
2
PREPARATION
Accessories
Video Call Camera
USB Cable
Stand Holder
InstallIng the VIdeo Call Camera
note:
AN-VC100
a
Attach the holder to the camera stand.
d
After selecting a suitable location for the
camera, attach the stand holder to the TV
with double-sided tape.
b
Different installations are needed for
different TV models.
e
Connect a USB cable to the back of the
camera and the side of the TV.
note:
A
B
Bad
Bad
c
Remove the double sided tape cover from both
of the camera stand and holder.
note: different mounting positions
f
Select the Skype icon from the
menu.
Good
A Select
. B Select
.
note:
TV
note:
TV
Owner’s manual
Quick Start Guide
Double-sided tape x2
Overview
Microphones
Activity Indicator
Microphones
Lens
Stand
No emergency calls on Skype
PREPARATION
NOTE:
►►For best results when using a external speakers on your TV, only use the front right/left (stereo) speakers when using
Skype.
►►When making a video call with Skype using a PC, the Skype software version for Windows should be 4.2 or newer.
(Visit the Skype homepage (www.skype.com) for operating systems other than Windows, e.g. OS X, Linux, etc.)
Skype is not a replacement for your ordinary
telephone and can’t be used for emergency calling.
3
PREPARATION
Installing the Video Call Camera
Video Call Camera
NOTE:
►►For the best quality video and audio outputs,
install the camera on the top-center of your TV.
1
Attach the holder to the camera stand.
TV
2
Different installations are needed for
different TV models.
Camera stand
TV
Stand holder
or
Bad
Good
NOTE: Different mounting positions
NOTE:
►►Tilt angle should be no more than 10 degrees
downward and 30 degrees upward.
►►Stand shaft must be
installed horizontally.
3
Remove the double sided tape cover from both
of the camera stand and holder.
4
After selecting a suitable location for the
camera, attach the stand holder to the TV
with double-sided tape.
A
B
TV
5
USB IN 1
USB IN 2
PREPARATION
IN 4
VIDEO L(MONO) AUDIO R H/P
Good
►►Camera stand must be
installed horizontally.
TV
►►Set up with television switched off.
►►Any objects located within 1.2 m (47 inches) of the Video Call Camera may not be in focus.
►►When using external speakers, allow sufficient space between the microphones and the speakers.
►►After setting up the camera, do not bend the stand forward or back more than necessary.
AV IN 2
Bad
NOTE:
Connect a USB cable to the back of the camera
and the side of the TV.
NOTE
4
Bad
USING Skype
Start Skype
1
ENTER
Select
2
.
ENTER
or
OK
Start Skype.
OK
NOTE:
►►Skype must be connected to a network to operate.
Create account / Sign in
After selecting the Skype icon from the
menu, enter your Skype name and password. Choose
“Sign me in when Skype starts” to sign in
automatically when the TV is switched on.
Welcome to Skype
Skype Name
Password
NOTE:
Sign me in when Skype starts up
►►If you do not have a Skype account, press the RED
button on the remote control to create an account.
Cancel
Sign in
NetCast
Create account
Exit
ENTER
This screen will appear if you choose to create an account.
ENTER
Create account
BACK
No Emergency Calls. Skype is not a replacement for your ordinary
telephone and cannot be used for emergency calling.
OK
I have read and accept Skype’s terms and conditions at
www.skype.com/eula, www.skype.com/tos, and the privacy statement at
www.skype.com/privacy.
Disagree
NetCast
Back
OK
: Select a menu.
: Return to the previous screen.
: Return to
menu.
NOTE:
►►For more details about the Skype service, click the item
you want to read.
1. Terms of Service
2. End User License Agreement
3. Skype Privacy Policy
►►These may be changed without user notification.
You can check the latest information at
www.skype.com/tos, www.skype.com/eula or
www.skype.com/privacy.
Using Skype
Agree
or
5
Using Skype
Create account / Sign in (Continued)
Type your full name. A Skype name is then
automatically Suggested.
Create account
Full Name
Skype Name
Between 6 and 32 characters
Password
Between 6 and 20 characters
Repeat
password
Continue
Cancel
NetCast
Back
Type in your email address. Select your country, then
press “Confirm”.
Create account
Enter your email address
Country
United States
Sign me in when Skype starts up
Confirm
Cancel
NetCast
Back
Please wait while availability of your Skype name is checked.
Back
NetCast
Using Skype
My Name
0
Contacts
Call Phones
History
My Information
Settings
Welcome to Skype
1. To make a test call, press the ‘Echo/Sound Test Service’ button
2. To find your friends, press the ‘Add contact’ button
Add contact
6
Zoom
Hide
NetCast
This screen checks whether your Skype name is
available.
If it is not available, you can choose your Skype name
from the list of suggestions. You can also enter a new
name after you click on the “Different Skype name”
menu.
Sign out
If the Skype name is available, “Welcome to Skype”
will appear.
Skype MENU
My Name
KRW 9.542.78
Contacts
Call Phones
History
My Information
Settings
Contacts
This is a list of registered contacts. For more details
about how to make a call, refer to pages 10 and 11.
NOTE:
I don’t wear a watch.
I like my arms to weigh the same...
Add contact
Zoom
Hide
NetCast
Sign out
My Name
KRW 9.542.78
Add Contact
When pressing the ReD button on the remote control
while on the contact list, the following screen appears.
This allows you to search or add users.
Press the “Find” button to start a search, or press the
“Cancel” button to return to the previous menu.
Search for Skype users
Find people on Skype and add them to your
Contact list. Enter their Skype Name, full name
or email address, then click Find.
Find
► The maximum number of contacts that can be stored
is limited by the storage capacity.
► If there are more than 500 contacts, the list's
performance and stability may be affected.
► Contacts can be arranged in alphabetical order.
NOTE:
Cancel
► Search results will be in alphabetical order.
NetCast
Back
My Name
KRW 9.542.78
Contacts
Call Phones
History
My Information
Settings
123456789
Select the country you would like to call and enter a
phone number. Now select “Call”.
NOTE:
+1
► To use Call Phones, you will need skype Credit. For
more details, visit the Skype homepage (www.skype.
com).
Add to contacts
Hide
NetCast
Sign out
USINg Skype
Call
Add contact
Call Phones
7
Using Skype
Skype menu (Continued)
My Name
KRW 9.542.78
Contacts
Call Phones
All calls (12)
History
My Information
Voicemails (5)
Authorization
requests (2)
Hide
NetCast
Settings
KRW 9.542.78
Call Phones
History
This lists All calls/Voicemails/Authorization requests.
By selecting ‘All calls,’ you can check your Incoming/
outgoing/missed calls.
You can check the received event list by selecting
‘Voicemails’ or ‘Authorization requests’.
The numbers on the right side of each item indicate
the number of unchecked items.
Sign out
My Name
Contacts
History
My Information
Settings
My Information
The information menu consists of ‘My status’, ‘See
myself’, ‘My profile’ and ‘View account’.
NOTE:
My status
See myself
My profile
Hide
View account
NetCast
Sign out
My Name
KRW 9.542.78
Contacts
Notification
settings
Using Skype
8
Call Phones
Call
forwarding
History
Privacy
settings
Hide
My Information
Video
settings
NetCast
►►The maximum number of photos that can be saved
using Snapshot is limited.
Settings
Change
password
Sign out
Settings
The settings menu includes ‘Notification settings’, ‘Call
forwarding’, ‘Privacy settings’, ‘Video settings’ and ‘Change
password’.
NOTE:
►►It may take several minutes for applying the new
setting value.
MAKE A VIdEO CALL TO THE CONTACT
Select a contact from your contact list.
Press the “Video call” button.
My Name
KRW 9.542.78
Michael
NOTE:
I don’t wear a watch.
I like my arms to weigh the same...
Video call
► It can take from a few seconds to several minutes for a
call to be connected to the party.
► It is not able to support more than two lines at the
same time.
Call
Option
NetCast
Back
7
Call with Michael
02:34
1 end call : Ends the call.
2 Hold call : Holds the call until the “Resume call”
button is pressed.
3
1
2
Camera zoom in/out : Zooms the video in or
5
Hold call
3
screen mode : Changes video window.
4
End call
Stop my video
stop my video : Your video disappears, and the
connected party cannot watch it either.
Camera
zoom in/out
Screen mode
4
5
out.
Mute microphone
6
6
Mute microphone : Mutes the microphone,
and the connected party cannot hear your voice
either.
7
Call quality information : Video quality will be
affected by network conditions.
■ Critical: Very slow internet access.
■ Low : Slow internet access.
■ normal: Fast internet access.
Low
Normal
USINg Skype
Critical
9
USINg Skype
MAKE A CALL (VOICE ONLY) TO A CONTACT
Select a contact from your contact list.
Press the “Call” button.
Once a contact’s phone number is registered, you can select
among the contact’s Skype name and phone numbers.
My Name
KRW 9.542.78
Michael
I don’t wear a watch.
I like my arms to weigh the same...
NOTE:
Video call
► It can take from a few seconds to several minutes for a call to be
connected to the party.
Call
Option
NetCast
Back
1 end call : Ends the call.
My Name
KRW 9.542.78
Call with Michael
2 Hold call : Holds the call until the “Resume call” button is
pressed.
I don’t wear a watch.
I like my arms to weigh the same...
3
1
2
Start my video
Display dial pad
3
4
Display dial pad : Opens a numerical keypad.
4
Hold call
End call
start my video : Shares your video with the connected
party.
Mute microphone
5
5
Mute microphone : Mutes your audio. The connected
party can not hear your audio.
RECEIVINg A CALL
When someone calls while you are watching TV, a message
appears on the bottom right of the screen.
1 Answer with video : Receive the call with video (stops the TV).
2 Answer : Receive the call while continuing to watch TV.
Michael is calling
1
2
3
Answer with video
Answer
Decline
3 Decline : Do not receive the call, and continue watching TV.
NOTE:
► Set your status to “do not disturb” to prevent Skype pop-ups.
► If the incoming call is a conference call, the “Answer with Video”
option is not available.
USINg Skype
CALL WHEN WATCHINg TV
When someone calls while you are watching TV, pressing
“Answer” will mute the TV audio but will not interrupt the video.
After the call is finished, the TV audio will automatically come
back on.
Call with Michael
End call
10
01:53
Hold call
Display dial pad
Mute microphone
APPENDIX
Troubleshooting
For the problems listed below
Check the following areas
If Skype doesn’t start
■■ Check the connection status between the Video Call Camera, USB Cable
and TV USB port.
■■ Check the network connection status.
If the Notification Window is not ■■ Check ‘My status’ is “Do Not Disturb”.
displayed when a call is received ■■ When using certain TV functions, an incoming call cannot be received
(e.g. during a software update, etc.).
■■ Check ‘Privacy Settings’ is “Allow calls from people in my contact list
only”.
If there is a problem with echo. ■■ Position the Video Call Camera at the top-center of your TV.
(When you can hear your own ■■ Change the home theater audio setting to stereo rather than surround.
voice back through the speakers) ■■ Reduce the speaker volume.
■■ When the other party is calling using a device other than an LG TV, we
recommend using a headset.
■■ The quality of audio sound could be decreased in echoic space.
■■ Test microphone using the ‘Echo / Sound Test Service’.
If the video is disconnected or
low quality
■■ Internet or network congestion can degrade video quality.
■■ Using wireless can also degrade video quality. We recommend using a
wired internet connection.
■■ Screen quality can decrease when using Zoom-In. We recommend you
use minimum zoom during video calls.
■■ Check ‘Call quality information’ is “critical” (see page 10). In this case,
video quality would be degraded.
If the call disconnects suddenly ■■ When certain TV functions are activated, the call may be disconnected.
(e.g. Sleep timer, etc.)
■■ Do not unplug the Video Call Camera during a call.
■■ Check whether your TV supports the Video Call Camera (see page 2).
etc.
■■ Abnormal operation may be due to network congestion or problems with
the Skype server.
■■ For further inquiries about Skype functions, visit www.skype.com.
■■ Connect the camera to your TV, then update the software. For details
about how to update the software, refer to your TV manual.
Appendix
If the Skype menu does not
appear on the
menu
11
Appendix
Product Specifications
AN-VC100
(Video Call Camera)
MODELS
Dimensions (Width x Height x Depth)
250.0 mm x 48.3 mm x 40.3 mm
(9.84 inch x 1.90 inch x 1.59 inch)
Weight
168 g (0.37 lb)
Lens
Video
Effective pixels
Output format
Microphone
Audio
Sensitivity
SNR
Interface
Environmental conditions
Focus
Fixed
Field of Vision
50° ± 5%
Up to 1600 x 1200
H.264 (up to VGA@30fps)
MJPEG (up to QVGA@15fps)
Uni-directional quad array microphones
-37dB ± 3dB
> 68dB
USB 2.0 with 1.5 m (59 inch) cable
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
0 °C to 40 °C (32 °F to 104 °F)
Less than 80%
-20 °C to 60 °C (-4 °F to 140 °F)
Less than 85%
■■ The specifications shown above may be altered without prior notice to improve quality.
Appendix
Video calls through an LG TV cannot be made using the following devices:
12
■■ ASUS Skype Video Phone Touch SV1TS
■■ ASUS Skype Videophone Touch SV1TW
■■ AIGURU_SV1 Skype Video Phone
*The list of devices that are not supported may be added to without prior notification.
Warranty period
1 year. If it proves to be defective with regards to the materials or workmanship under normal operating
conditions during the warranty period, please contact the retailer where you purchased it. This warranty is
only valid for the original purchaser of the product and is only effective locally.
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