LG | GR-181GPPXASGQCIS | LG GL-181CM Owner’s Manual

Over 1 Million sold in one year*
*As per LG sales figures, calendar year 2009.
The picture shown on front page is representative model. LG Electronics reserves its right to change, modify or alter any design without any prior notice.
P/No.: 3828JH3001J
1. Identification of Parts .................................................................. 3
2. Installation ..................................................................................... 3
3. Identification of Controls .............................................................. 4
4. Features ......................................................................................... 4
5. Operating Procedure .................................................................... 5
6. How to get good results ............................................................... 5
7. Safety Precautions ........................................................................ 7
8. Suggestions ................................................................................... 7
9. Check Points before Calling for Service ..................................... 8
10. Branch/Remote Area Office addresses ...................................... 10
11. Warranty Card .............................................................................. 11
12. Customer Information Center ..................................................... 12
Identification of parts
Table Top
Vegetable Tray
Evaporator Frame
Adjustable Legs
Evaporator Door
Control Box
Chiller Tray
Door Basket Small
Upper Shelf
Door Basket Upper
Lower Shelf
Door Basket Lower
Note : Due to continuous improvements at LGEIL, specifications of refrigerator are
subject to change without prior notice.
Safety Precautions
n The meanings of the symbols used in this manual are as shown below.
;fn vki funsZ'kksa dk ikyu ugha djsaxs rks vkidh e`R;q ;k xEHkhj {kfr gks ldrh gSA
;fn vki funsZ'kksa dk ikyu ugha djsaxs rks vkidh e`R;q ;k xEHkhj {kfr gks ldrh gSA
lko/kkuh Hk;kud [krjs dh fLFkr dks n'kkZrk gS ftldks ;fn gVk;k ugha x;k rks ;g
NksVh ;k lk/kkj.k {kfr igq¡pk ldrk gS ;k mRikn [kjkc gks ldrk gSA
WARNING / psrkouh
Do not modify or extend the Power Cord length.
• It will cause electric shock or fire.
Power Cord Replacement
When the power cord or the power plug is damaged or the holes of the outlet are
loosed, do not use them.
It may cause electric shock or short circuit to make fire.
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
Child Entrapment Warning
An empty refrigerator can be a dangerous attraction to children. Remove gaskets,
latches, lids or the entire door from your unused appliance, or take some other action
to make it harmless.
About earthing
In the event of an electric short circuit, earthing reduces the risk of electric shock by
providing an escape wire for the electric current.
Improper use of the earthing plug can result in an electric shock. Consult a qualified
electrician or service person if the grounding instructions are not completely
understood, or if you have doubts on whether the appliance is properly earthed.
In order to prevent possible electric shock, this appliance must be earthed.
Wa Thinner
Unplug the appliance before cleaning or maintenance.
Never place glass products in the freezer because they may break due
to expansion when their contents are frozen.
To prevent injury to the user and property damage, the following instructions must be
followed. Incorrect operation due to ignoring of instruction will cause harm or damage, the
seriousness is classified by the following indications.
miHk¨Drkv¨a v©j e'khu d¨ gkfu uk g¨ blds fy, fuEufyf[kr funsZ'kksa dk ikyu dj­funsZ'kksa dk ikyu lko/kkuh ls uk djus ij fuEu gkfu;k¡ gks ldrh gSaA
Plug in the power
socket properly.
Operate or stop the
unit by switch only.
Iyx dks ikWoj lkWdsV esa
lko/kkuh ls yxk;saA
e'khu dks pykus vkSj
jksdus ds fy, fLop dk
gh iz;¨x dj­A
Otherwise, it will cause
electric shock or fire due
to heat generation or
electrical shock.
It will cause electrical
shock or fire due to heat
,slk djus ls djaV o vkx
yxus dk [krjk gSA
,slk djus ls djaV o vkx
yxus dk [krjk gSA
Do not use a damaged
or an unspecified power
iqjkuh vkSj yksdy ikoj
dksMZ dk bLrseky uk djsaA
It will cause electrical shock or fire.
If the supply cord
is damaged,
it must be
replaced by
a special
cord or assembly available
from the manufacturer or
its service agent.
,slk djus ls djaV o vkx
yxus dk [krjk gSA
;fn dksMZ [kjkc gS rks mls
cny nsaA
Do not modify power cord
length or share the outlet
with other appliances.
Do not operate with wet
hands or in damp
Do not splash water on
your refrigerator.
It will cause electrical shock
or fire due to heat generation.
It may cause electrical
It may cause short circuit.
e'khu dh rkj dh yEckbZ dks
uk cnysa vkSj ikoj lkdsV esa
,d gh Iyx yxk;saA
,slk djus ls djaV o vkx
yxus dk [krjk gSA
xhys gkFkksa ls o ueh esa bls jsfÝtjsVj ij ikuh uk MkysaA
bLrseky uk djsaA
,slk djus ls djaV yxus dk
[krjk gSA
,slk djus ls 'kkVZ ljfdV
g¨uss dk [krjk gSA
CAUTIONS / lko/kkfu;k¡
During Vacations
During average length vacations, you will probably find it
best to leave the refrigerator in operation. Place freezable
items in freezer for longer life. When you plan to be away
for an extended period, remove all food, disconnect the
power cord, clean the interior thoroughly, and leave each
door OPEN to prevent odour formation. To operate again,
let the refrigerator run for 6-8 hrs. for stabilization.
vodk'k ds nkSjku
vkSlru Nqfê;ksa ds nkSjku lcls vPNk jgsxk fd vki jsfÝtjsVj dks
pyrk jgus nsaA fÝt+scy lkekuksa dks fÝt+j esa yEch vof/k ds fy, j[k nsaA tc vki yEcs
le; ds fy, ckgj gksa rks lHkh [kk| inkFkks± dks fudky ysa rFkk fo|qr rkj dks fudky nsaA
vkUrfjd :i ls iwjh lQkbZ djsa vkSj izR;sd njokts dks [kksy nsa] ftlls nqxZU/k u gksA
nqckjk vkWijsV djus ds fy,] jsfÝtjsVj dks 6-8 ?kaVs rd pyrk jgus nsaA
While shifting the refrigerator, two people should carry
it for its safety. Fasten the door with tape or lock to
prevent opening of the refrigerator.
jsfÝtjsVj d¨ LFkkukUrfjr djrs le; lqj{kkFkZ de ls de nks
vkneh yxus pkfg,A njokts d¨ Vsi ls vPNh rjg ck¡/k n­ ;k
ykWd yxk nsa rkfd og LFkkukUrfjr djrs oDr uk [kqy­A
Cleaning of Interior Parts is recommended. Wash all compartments
with a mild baking soda solution, then rinse and dry the compartment.
Use a lukewarm solution of mild soap or detergent to clean the exterior
finish of your refrigerator. Wipe with a clean, damp cloth and then dry.
lHkh vkUrfjd Hkkxksa dh lQkbZ dh lykg nh tkrh gSA lksMk ds ?kksy ls lHkh
Hkkxksa dks /kks,a rFkk lkQ diM+s ls iksaN dj lq[kk ysaA jsfÝtjsVj dh ckgjh
lQkbZ ds fy, eUn lkcqu ;k fMVts±V ds xquxqus ?kksy dk iz;ksx djsaA fQj
lkQ&lqFkjs ,oa Hkhxs gq, diM+s ls iksaNdj lq[kk,aA
e Ta
Refrigerator should be located properly in ventilated area.
Levelling of refrigerator should be done with front leg. Refrigerator should
be levelled with front to back inclination for base.
jsfÝtjsVj dks lgh rjg ls goknkj txg ij j[ksaA
jsfÝtjsVj ds Lrj dks fuf'pr djus ds fy, de ;k vf/kd djus okys iSj dh lgk;rk ysuh
pkfg,A bldks tehu ij lqfLFkj djus ds fy, bl izdkj O;ofLFkr djuk pkfg, fd ;g FkksM+k
lk vkxs ls ihNs dh vksj >qdk gksA
Front Leg
Identification of Controls
Use electrical
connection with 3-pin for
vfFk±x ds fy, rhu fiuksa
okyk fo|qr dusD'ku dk
iz;ksx djsaA
fo'ks"k :i ls fufeZr ukWc
vkidks jsfÝtjsVj ds vUnj
rkieku dks fu;fU=kr djus
dh lqfo/kk iznku djrk gSA
jsfÝjtsVj yksM djus lss
igys mldks ua- 4 fLFkfr
ij 8 ?kaVs rd pyk,aA
220V~240V - 50Hz
Before loading, let refrigerator run for 8 hrs. in
No. 4 position
Specially designed
knob gives you facility
to control temperature
inside Refrigerator.
RUN FOR 8 Hrs.
Operating Procedure
It is natural for moisture in the air to condense on the cold surface. This
leads to a regular build up of frost on the surface of the freezer.
Defrost regularly to avoid heavy frost building on the evaporator which
results in reduced cooling efficiency.
MhÝkWLV dSls djsa%
gok esa ekStwn ueh dk BaMh lrg ij teuk LokHkkfod gS- blfy, fÝt+j dh
lrg ij cQ+Z terh jgrh gSA
cQ+Z dh tekoV ds dkj.k de BaMd mRié gksrh gS vkSj {kerk ?kV tkrh gSA
blfy, bls fu;fer :i ls fMÝkWLV dj­A
Ice Making
Push the defrost Knob after every
3 days / Ice Level reaches defrost
izR;sd 3 fnu esa fMÝkWLV ukWc dks
Fill ice trays with water, place in
freeze Box.
To remove ice cube, gently twist
Ice Tray.
nckdj fMÝkWLV djsa@ tc Hkh cQ+Z
fMÝkWLV fu'kku rd ig¡qpsA
cQZ dSls cuk,a
cQZ dh Vªs dks ikuh ls Hkjsa vkSj bls
Ýht+ ckWDl esa j[ksaA
cQZ fudkyus ds fy, cQZ dh Vªs dks
gYds ls ejksM+saA
Do not use sharp tool to remove ice tray, otherwise you may puncture the
evaporator resulting gas leakage thus non performance of refrigerator.
cQZ dh Vªs gVkus ds fy, rst /kkj okys vkStkj dk bLrseky u djsa ojuk
blls Ýhtj esa lwjk[k gks ldrk gS vkSj ifj.kkeLo:i xSl ckgj
fudy tk;sxh ftlls jsfÝtjsVj dke ugha djsxkA
How to get good results
Don't keep hot milk or hot food in your refrigerator.
This will result in an increased temperature and increase
in power consumption.
xeZ nw/k ;k xeZ Hkkstu dks vius jsfÝtjsVj esa u j[ksaA blds
ifj.kkeLo:i rkieku c<+sxk ftlls fctyh dh T;knk [kir g¨xhA
Don't open the refrigerator door too often-hot air will enter
and increase the temperature.
jsfÝjtsVj dk njokt+k ckj&ckj u [kksysaA blls xeZ gok vanj
tkrh gS vkSj rkieku c<+k nsrh gSA
Never overload your refrigerator or cover the shelves
with paper or plastic sheets as it will reduce its efficiency.
vius jsfÝjtsVj dks v¨oj y¨M u djsa v©j uk gh isij ;k
IykfLVd dh ifUu;¨a l s 'kSYQ d¨ <dsa D;¨afd blls jsfÝjtsVj
dh dk;Z{kEkrk de g¨ tk,xhA
Close the door properly, make sure that there is no
gap between the gasket and the cabinet of your LG
njokts d¨ vPNs ls cUn dj­ rkfd vkids LG jsfÝjtsVj
dh dSfcusV v©j xSlfdV ds chp txg uk jgsA
Cover or wrap all foods that you put into your refrigerator
with polythene or aluminium foil, preventing the mixing of
flavours and to keep the food from drying.
jsfÝtjsVj esa tks [kk| inkFkZ j[ksa mls <d nsa ;k iksfyFkhu vFkok
,Y;wehfu;e dh iéh esa yisV dj j[ksa] rkfd [kk|lkefxz;ksa dk
t+k;dk vkSj [kq'kcw vkil esa u feysa vkSj oks lw[ks ughaA
Wipe excessive moisture on food or place it inside
containers or plastic bags. This will help in retaining its
freshness for a longerperiod of time.
[kk| inkFkZ ds Åij ls vR;f/kd ueh dks lkQ dj nsa
;k fQj mUgsa fdlh box ;k IykfLVd FkSyh esa j[ksaA
,slk djus ls vkidk [kkuk T;knk le; rd rktk jgsxkA
Feel free to call your LG Customer Information Centre (CIC) /
Branch / LG Representative in case your refrigerator has
suffered a damage in transit.
jsfÝtjsVj dks ,d txg ls nwljh txg ys tkus esa vxj dksbZ
uqDlku g¨ tk, rks vius LG Customer Information Centre
(CIC) / czkap / LG ds izfrfuf/k dks cqyk,aA
It is recommended to use Voltage Stabilizer (0.5KVA)
if power fluctuations are frequent and out of specified
voltage range (135-290V), Stabilizer usage increases
the refrigerator life.
;fn fctyh ckj&ckj de ;k T;knk vk jgh gS ;k fufnZ"V
oksYVst {kerk (135-290V) ls fHkUu gS rks ;g lykg nh
tkrh gS fd oksYVst LVsfcykbtj (0.5KVA) dk iz;ksx djsaA
LVsfcykbtj dk bLrseky jsfÝtjsVj dh mez c<+krk gSA
Before Calling for Service
Check for yourself
Type of Complaint
1. Refrigerator does
not work.
2. Refrigerator
attempts to start, but
does not operate.
3. Refrigerator contents
not cooling.
Difficulty in formation
of ice and ice-cream.
Probable Cause
Thermostat switch
in ‘ OFF' position.
Power Supply Off.
Stabilizer not working
Low Voltage.
Defrosting over due
Restriction of cold
air circulation.
Improper thermostat
control selection.
Storing hot foods.
Check that the thermostat knob is on 'Normal' (No.4) position and not in off position.
Check that the refrigerator main supply plug is connected to the wall socket and
that the supply is on. Check that the fuse is intact in he supply line.
Please plug power cord of refrigerator directly in the wall socket and then check,
if it works then get the stabilizer checked by Stabiizer Repairing Centre.
Install a line-correcting transformer in the mains, or a Voltage Stabilizer.
Defrost the refrigerator.
Provide space in between the dishes. If the shelves are covered with cloth or
polythene, remove it.
If the refrigerator is required to give a low temperature turn the thermostat knob
towards colder (No.7) position.
Avoid storing hot foods in the refrigerator, cool them to room temperature before
placing them inside the refrigerator.
Before Calling for Service
Check for yourself
Type of Complaint
Probable Cause
4. Formation of water
drops on exterior
of refrigerator.
High humidity during
monsoon season.
5. Formation of droplets
on the underside of the
Chiller tray.
6. Smell and odour.
Hot and humid
Improper covering
and wrapping of food.
7. Noise
Normal cut-of/ cut-in
8. Noise from Freezer
Hissing noise from
Bulb fused
9. Bulb does not glow
During the monsoon, when the humidity in the atmosphere reaches around 90%
water droplets may form around the sides of the refrigerator cabinet, especially the
top portion. This moisture should be wiped off periodically. Contact our serviceman
to check the door seal or proper and uniform contact with the cabinet.
In hot and humid weather the moist air rushes inside whenever the refrigerator door
is opened. This results in excess frosting on the Evaporator and condensation on
the Chiller tray bottom. Avoid too frequent door openings.
Wrap and cover food stuffs properly. Place caps on bottles and other liquid stores.
If the smell persists, defrost the refrigerator, remove all foodstuffs, clean the
refrigerator thoroughly and wipe it dry before restarting.
Whenever refrigerator starts & stop there is noise of Thermostat cut-off/ cut-in &
Compressor start/stop. This is a normal phenomenon.
This is normal gas expansion noise
Bulb is not covered under warranty LG Service Engineer will replace this on
cost basis.
lfoZl ds fy, dkWy djus ls igys
Lo;a tk¡p djsa
jsfÝtjsVj dke
ugha djrk
jsfÝtjsVj pkyw gksus
yxrk gS ij dke
ugha djrk
3. jsfÝtjsVj esa j[kh
lkexzh BaMh ugha gksrh
cQ+Z vkSj vkblØhe
cuus esa dfBukbZ
laHkkfor dkj.k
FkeksZLVsV dk fLop
ßvkWQÞ fLFkfr esa
fo|qr vkiwfrZ can
LVsfcykbtj Bhd rjg
ls dke ughas dj jgk
de oksYVst+
oä ij MhÝkWfLVax ugh
dh xbZ] BaMh gok ds
izokg esa #dkoV
xyr FkeksZLVsV
fu;a=k.k dk p;u
xeZ Hkkstu dk HkaMkj.k
jsfÝtjsVj ds ckgj
ikuh dh cawnsa teuk
ekulwuh ekSle ds dkj.k
vR;f/kd vkæZrk
fpyj Vªs ds uhps cawnksa
dk fuekZ.k gksuk
xeZ vkSj vkæZ ekSle
cQ+Z vkSj nqx±/k
[kk| inkFkZ Bhd ls <ds
vkSj yisVs ugha x,
Ýhtj ls vkokt
cYc dk ugha tyuk
lkekU; :i ls
jsfÝtjsVj ds can@pkyw
gksus dh vkokt
Ýhtj ls fo'ks"k izdkj
dh vkokt
¶;wt cYc
nsf[k, fd FkeksZLVsV dk ukWc ^lkekU;* ¼u-4½ dh fLFkfr esa gks u fd ^vkWQ* fLFkfr esa;s Hkh ns[k yhft, fd jsfÝtjsVj dh esUl lIykbZ dk Iyx okWy lkWdsV esa yxk gks vkSj vkiwfrZ
pkyw gks- ;s Hkh tkap yhft, fd fo|qr ykbu esa yxk Q;wt Bhd gksjsfÝtjsVj dks lh/ks okWy lkWdsV ls tksM+sa vkSj fQj ns[ksa] ;fn fcuk LVsfcykbtj ds lgh dke
dj jgk gS rks LVsfcykbtj [kjkc gSA bldh tk¡p djk,aA
esUl esa ykbZu & djsfDVax VªkalQkWeZj yxk,a ;k oksYVst LVsfcykbZt+j dk bLrseky djsajsfÝtjsVj dks MhÝkWLV dhft,] crZuksa ds chp
txg cukb,] 'ksYQ diM+s ;k iksfyFkhu ls <dh
gks rks mUgsa gVk nhft,vxj jsfÝtjsVj dks de rkieku ij j[kuk t:jh
gks rks FkeksZLVsV ukWc dks BaMh fLFkfr ¼ua-7½ esa ?kqek,axeZ inkFkZ jsfÝtjsVj esa j[kus ls cpsa- jsfÝtjsVj esa HkaMkj.k ls igys mUgsa dejs ds
rkieku rd BaMk dj ysaekulwu ds ekSle esa tcfd okrkoj.k esa vkæZrk 90% rd gks tkrh gS rks jsfÝtjsVj dh
cxy esa] [kkl rkSj ij Åijh ftlls esa ikuh dh cawnsa te ldrh gSa] bl ueh dks le;le; ij lkQ+ djuk pkfg,- gekjs lfoZl izfrfuf/k dks cqykdj ;s tkap djok yhft,
fd njokt+s dsfcusV ds lkFk ,d leku laidZ esa gSa vkSj vPNh rjg can gksrs gSaxeZ vkSj vkæZ ekSle esa tc Hkh jsfÝtjsVj dk njokt+k [kksyk tkrk gS rks ue gok vanj
izos'k dj tkrh gS- blls bokijsVj ij vR;f/kd ÝkWLV te tkrh gS vkSj fpyj Vªs ds
uhps cawnsa cu tkrh gSa- blfy, ckj-ckj njokt+k u [kksysa[kk| inkFkks± dks vPNh rjg <d dj vkSj yisV dj j[ksa- rjy inkFkks± dks cksryksa vkSj
nwljs ik=kksa ij <Ddu yxkdj j[ksa- fQj Hkh xa/k vk, rks jsfÝtjsVj ls lc lkexzh
fudky ysa] MhÝkWLV djsa] vPNh rjg lkQ+ djsa vkSj fQj pkyw djus ls igys lw[kus nsaFkeksZLVsV vkSj dEizS'kj ds pkyw@can gksus ds dkj.k jsfÝtjsVj pkyw@can gksrk jgrk gS
ftlls vkokt vkrh gSA ;g lkekU; izfØ;k gSA
;g vkokt xSl ds QSyus dh otg ls vkrh gSA
cYc okjaVh ds vUrxZr ugha vkrk gSA LG lfoZl bathfu;j bldh mfpr dher ysdj
cny nsxkA
For any further information, please contact LGEIL Branch
LGEIL, 233-234, Platinum Plaza, Nr. Judges Bunglow Cross Road, Bodakdev,
LGEIL, Block-E, Ist Floor, P C Chattarjee Market, Rambandhu Tala, GT Road (E)
LGEIL, 302 CIDCO No. 3, Opp. Hotel Ramgiri, Jalna Road, Aurangabad-431003
LGEIL, No. 914, 2nd Floor, Shri Venkateshwara Complex, Opp. IBP Petrol Bunk,
80ft Road, 6th Block, Koramangala - Banglore - 560095
LG Electronics India Private Limited, 2nd Floor, Alankar Complex, Plot No. 10,
M.P. Nagar, Zone-II, Bhopal-462011
Bhubaneshwar LGEIL, Plot No. 02,1st Flr., Bapuji Nagar, Bhubaneshwar-751009
LGEIL, 1, Ho-Chi-Min-Sarani, 6th Floor, Metro Towers, Calcutta-700071
LGEIL, SCO No. 142-143, 3rd Floor, Sector-34A, Chandigarh-160002
LGEIL, AA11, 2nd Avenue, Fatima Tower, Anna Nagar West, Chennai-600040
LGEIL, 40/1270, Vasudeva Buildings, T.D. Road, Ernakulam Cochin-682011
LGEIL, 250A, Sanganur Main Road, Kannappa Nagar, Coimbatore-641027
LGEIL, A-27, Mohan Co-operative, Industrial Estate, New Delhi
LGEIL, M-22, Commercial Motors Compound, Mohabewala Indl. Area,
Delhi-Saharanpur Road, Dehradun (Uttarakhand)
LGEIL, IInd Flr, A Block, Centre Point Bldg, Sushant Lok , Ph-I, Gurgaon-122001
LGEIL, J-10, RDC Rajnagar, Ghaziabad - 201001
LGEIL, Shantineer Bhawan, C K Aggarwal Path, Chenikurthi, Guwahati-781003
LGEIL, 1st Floor, Survey No. 54, Pulla Reddy Building, Vikarampuri,
Main Road, Kharkhana, Secunderabad-500009
LGEIL, 1 Floor, Above Bellad & Co., Near Bannigida Busstop, Gokul Road,
LGEIL, 3rd flr., 304 Bansi Trade Centre, 581/5 M.G. Road, Indore-452003
LGEIL, B-71, Sahakar Marg, Lal Kothi Scheme, Jaipur-302015
LGEIL, Plot No. 52, Yard No. 6,Transport Nagar, Narwal, Jammu-180006
LGEIL, 22(1-A)/21(2-B)/2, RIICO Heavy Industrial Area, Jodhpur-342003
LG Electronics India Pvt Ltd, Super Tyre Building, Near New Anaj Mandi,
Opp. New World Restauarnt, G.T. Road Karnal, Haryana
LGEIL, B-537, Hari Kunj, Keshav Nagar, Sitapur Road, Lucknow-226020
LGEIL, Village Jhande, Near Badowal Railway Station,
Opp. Ferozpur Road, Ludhiana.
Mumbai(N & S) LGEIL, Trade Star, 4th Floor, A Wing, J.B. Nagar, Andheri Kurla Road,
Andheri (E) Mumbai-400059
LGEIL, 5A, Road No.13, Behind Msrtc Workshop, MIDC Hinga, Nagpur-440016
LGEIL, 2nd Floor, Ankit Chandra Deep Complex, Bander Bageecha,
Near Samrat Hotel, Patna-800001.
LGEIL, 105/106, Premium Point, GM Road, Opp. Modern High School,
IIIrd Floor, Shivaji Marg, Pune-411005
LGEIL, Sanskruti Apartment, Opp. Dr. Ambedkar Bhawan, Near Atithi Chowk,
Akshar Road , Rajkot - 360004
613 to 616 , 6th Floor, Offizo, Magneto - The Mall, GE Road,
Raipur - 492001
LGEIL, 402, Commerce Tower, Opp. Gel Church Complex, Main Road, Ranchi
LGEIL, 1001-1004, Ascon Plaza, IInd Flr, Anand Mahal Road,
Behind Bhulka Bhavan School, Adajan, Surat-395009
LGEIL, Gall Shop No - 206,207, 2nd Floor, Sai Plaza , Above Vijay Sales
Opp. Cine Wonder Mall, Ghodbunder Road , Thane(West)-400607
LGEIL, Pama Complex, DLW, Lahartara Road, Shivdaspur, Manduadih,
Varanasi, UP-221002
LGEIL, Door No. 32-2/1-7, Ratnamamba Street, Prajasakti Nagar,
Vijaywada-520010, Andhra Pradesh
LGEIL, House No. 1-8-598/1, First Floor, Beside HDFC Bank, Nakkalgutta,
Hanamakonda-506001 (Warangal)
3/568, Thripuri Building, Wayanadu Road, First Floor,Near K.S.F.E,
East Nadakkavu, Calicut-673011
3292009/3292010 (Fax) 2215170
5625705 / (Fax) 2474055/32095436/32095437/32095438
4262847/4229861 (Fax) 4262848
2531430, 2534280
22883254 (51) Fax
5087389\90 (Fax) 5089107
65510501~04 (Fax) 26203506
2369765,2369743, 2370744, 4027444, 4027555, 2360977 (Fax)
2332197, 2332195
26991412/11/13 (Fax) 26991410
4047461- 62 - 63/4272867, 4047460 (Fax)
2663895/2666958/2665983/2668984 (Telefax)
27207504, 05, 06/27204094 27201462 (Fax)
4065523~24, 4082157 (Fax)
5111118/5113028/5105392, 5111540 (Fax)
2477420, 2477419, 2474396, 2474384
2742384, 392 / 5120030 (Fax)
2219201,2219202 (Telefax)
2757538,39,2759121 (Fax) 2757559
2804412 - 19
28352882-2887 / 28352889 (Fax)
235120, 235122, Fax : 234401
3298714, 2541845 (Fax)
66030100,732/733/734/735, 66030740 (Fax)
2481499,2467692 (Fax)
4053171/4037470 (Fax) 4038426/10/11
3294026, 2331815
2730982/83, 2730984 (Fax)
25472633/2637 25472602(Fax)
2497283/87, (Fax) 2497284
2366755, 2366756, 2366678, (Fax) 2766678
Email : lgservice@lgindia.com
LG Electronics
The LG Refrigerator comes with 1 + 4 year warranty, from the date of purchase, that comprises of a 1 year warranty on all Parts (except Light Bulb,
Consumables, Loose Plastic Parts, Glass) in the first year and thereafter a 4 year Additional warranty on the compressor, from the date of purchase
of the product, provided always that the warranty card bears the rubber stamp, date and signature of our Authorised Dealer.
The 4 year warranty on Compressor will continue even after the expiry of 1 year period from the date of purchase. This warranty covers Compressor only.
Gas/Gas Charging will be charged to the customer. Gas charging is included only when compressor is defective & inoperative. During the additional
warranty period, it does not cover any part such as condenser, freezer, capillary, suction line, overload protector, relay, thermostat etc.. Standard visiting
charges will be applicable within the municipal limit of town where LG Electronics India Pvt. Ltd. (LGEIL) has it's Authorized Service centre, Service outside
municipal limit will attract to and fro traveling, other incidental expenses in addition to standard visiting charges, as prevailing from time to time. During the
warranty period, only the parts replaced or repaired shall be free of costs, but service charges shall always be payable by the customer.
1. The warranty is confined to the first purchaser of the Refrigerator only & is non-transferable.
2. Repairs & replacements will be carried out by the dealer from whom the product has been purchased, or through the Authorized Service Centers of
LGEIL. In case the customer shifts the place of residence during warranty period, it is advised to contact Authorized Service Centre directly or call
our help line.
3. Repairs under warranty shall be carried out by an authorized service personnel only. The details of centralized help lines are attached.
4. For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center, it is responsibility of the purchaser to contact
the nearest authorized service center and bring the unit to the authorized service center at its own cost and risk. All expenses incurred in collecting
the units or parts thereof from the company's authorized service center, as well as expenses incurred with deputizing of service personnel/technicians
towards conveyance and other incidentals etc. will be borne by the customer. Local Charges for transportation and handling charges may vary from
location to location. Customers are advised to verify before. In case the customer desires to bring the unit on its own to the Authorized Service Centre,
the same shall be at its own risks & consequences.
5. The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service center.
6. Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the unit/parts in the unit due to dust accumulation on
portions of the unit, general explanations/returning, are not to be considered as defects.
7. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of
the warranty. Replacement of parts would be purely at the discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject
to the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the
model of price equivalent at the time of purchase.
8. In case of any damage to the product / customer abuse/ repairs by un-authorised personnels/ misuse detected/ by the Authorized Service Center
personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on a chargeable basis only.
9. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any defect in
the Refrigerator. The company's obligation under this warranty shall be limited to repair or providing replacement of defective parts only under the
warranty period.
10. The company or its Authorized Service Center reserves the right to retain any part/s or component replaced at its discretion, in the event of a defect
being noticed in the equipment during warranty period.
11. While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that the company is under no
obligation to do so in a specified period of time.
12. Warranty does not cover accessories external to the equipment supplied by the dealer.
13. If any coloured internal or external components are replaced, there will be commitment to ensure that the shades match with the original or other
components. The replaced shades, patterns, tints may vary from the customer's unit due to continuous usage of the unit. Any matching components
changed at customer's request will be on chargeable basis except the component which actually needed.
Warranty is not applicable in any of the following cases :
1.The warranty card is not completed properly at the time of purchase. 2. The completed warranty card is not presented to authorized service personnel
at the time of service of the product. 3. The product is not operated according to instructions given in the Operating Instruction Booklet. 4. Defects are
caused by improper or reckless use, which shall be determined by the company personnel. 5. Any repair work is carried out by persons other than
authorized service personnel. 6. Defects are caused by due to causes beyond control like lightening, abnormal voltage, acts of God or while in transit to
service center or purchaser's residence. 7. The warranty is not valid in case, the serial number is deleted, defected or altered. 8. Damage to the product
or any part/s due to transportation or shifting is not covered by warranty. 9. a) This warranty will automatically terminate on the expiry of the warranty
period of 12 months, even if the Refrigerator may not be in use for any time during the warranty period for any reason. b) The warranty on compressor
will automatically terminate on expiry of 4 years (after 1 year warranty period) even if the Refrigerator may not be in use for any time during the said
period for any reason. 10. Only courts in state of Delhi and places where LGEIL has it's branch office shall have the jurisdiction for settling any claims,
disputes arising under the warranty.
TEL. ____________________________________
TEL. ____________________________________
Customer’s Signature
This card is valid only if it is filled in and stamped by our authorised dealer on the date of purchase.
Dealer’s Signature
LG Electronics India Pvt. Ltd.
(Regd. Office) : Plot No. 51, Udyog Vihar, Surajpur-Kasna Road
Greater Noida - 201 306 (UP)
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