LG | NC2000-BAAB | LG NC1000-BAAB Owner’s Manual

ENGLISH
OWNER’S MANUAL
DIGITAL SIGNAGE MEDIA PLAYER
Please read this manual carefully before operating
your set and retain it for future reference.
DIGITAL SIGNAGE MEDIA PLAYER
NC1000 NC1100 NA1000
NA1100
NC2000 NC2100 NA2000 NA2100
www.lgsupersign.com
www.LGsolutions.com 1
CONTENTS
SuperSign Solution
What is SuperSign?..................................4
Display........................................................... 4
Media Player.................................................. 4
Software......................................................... 4
SuperSign Player
What is SuperSign Player?.......................5
SuperSign Player Settings........................6
Log-in to the Setting Menu............................. 6
Network Settings............................................ 7
Screen.......................................................... 13
Password..................................................... 14
EWF............................................................. 15
Initialize S/W................................................ 16
Info............................................................... 17
USB AutoPlay............................................... 18
Language Options and Regional
Settings...................................................19
Language Options and Regional Settings.... 19
SuperSign Player Functions....................20
Signage Mode (Video Playback Mode)........ 20
Tray Icon Description................................... 21
Tray Icon Menu............................................ 22
Viewing SuperSign Player Summary
Information................................................... 22
SuperSign Manager
What is SuperSign Manager ?................23
Product Information...................................... 23
How to Install SuperSign Manager..........24
System Requirements.................................. 24
Installing the Program.................................. 25
Installing SuperSign Manager...................... 26
Uninstalling the Program.............................. 29
Starting SuperSign Manager...................31
Starting SuperSign Manager........................ 31
Logging In.................................................... 31
2
Setting the Canvas....................................... 32
SuperSign Manager Overview..................... 34
Content Edit............................................35
Overview...................................................... 35
Checking details........................................... 36
Changing Layouts........................................ 38
Changing Templates..................................... 39
Using the Library.......................................... 40
Creating Contents........................................ 43
Using Clip Art............................................... 52
Setting the Timeline . ................................... 55
Distributing Completed Content................... 57
Content Properties/Tool................................ 61
Schedule.................................................69
Overview...................................................... 69
Properties and Tool Windows....................... 70
Setting schedules......................................... 71
Copying Schedules...................................... 72
Deleting Schedules...................................... 73
Distributing the Schedule............................. 73
Previewing the Schedule.............................. 74
Management...........................................75
Overview...................................................... 75
Manage Functions........................................ 76
Adding/Removing Group.............................. 82
Other Features............................................. 83
Appendix
Frequently Asked Questions (FAQs).......86
SuperSign Network Connecting
Instructions..............................................88
Connect via LAN.......................................... 88
Connect via Internet..................................... 89
Wireless Network Connection...................... 90
Monitor Models Supported by
SuperSign...............................................91
SuperSign Manager Menu List................92
File Menu..................................................... 92
Edit Menu..................................................... 92
View Menu.................................................... 93
Option Menu................................................. 93
Setting Menu................................................ 94
Help Menu.................................................... 94
Required Software and Codec Package
Installation...............................................95
Required Software....................................... 95
Codec Package Installation.......................... 96
Files Supported by SuperSign..................... 96
Limitations of Microsoft Windows
Embedded Standard...............................97
Swapping Displays..................................98
SMTP E-mail Settings.............................99
Network Port Information........................99
3
SuperSign Solution
What is SuperSign?
SuperSign is a digital signage solution developed exclusively by LG Electronics. The comprehensive LG
SuperSign solution offers displays, media player (hardware and software), and management programs.
Component
LG
Display
Media Player
LG SuperSign Solution
Software
Note
● Digital Signage Solution is a network-based digital signage communication program. These new advertising
media can be used in various places such as commercial and public facilities, airports, and schools,
depending on the ad content and location’s conditions.
Display
A monitor (or monitors) is connected to the media player to display advertising content. LG’s SuperSign Solution
supports most LCD monitors supporting RS-232C protocols. The brightness, resolution, sound, and other
features of can be controlled by SuperSign Manager software.
Note
● Display types and their controllable range are listed in the Appendix of this manual.
Media Player
There are two types of media players available for use with LG SuperSign solution: the external media player
(NC/NA1000 series) and the internal media player (NC/NA2000 series).
Software
The SuperSign Solution provides SuperSign Manager software, an all-in-one management program that is
used to control the display and the media player, as well as the means to create and distribute media.
Note
4
● More information on SuperSign Manager is available in the SuperSign Manager section of this manual.
● The contents of SuperSign software are copyrighted by LG Electronic, Inc. and they may not be edited,
reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying,
recording, downloading, digital transmission, imaging, or any other information storage and retrieval
system, without the prior written permission of LG Electronic, Inc.
SuperSign Player
What is SuperSign Player?
SuperSign Player is a software program used to play digital signage files stored in the LG Digital Signage Media
Player. SuperSign Player can play media files such as video, images, audio, Flash files, and documents
transferred from the SuperSign Manager.
Attention
● SuperSign Player is a built-in software program installed in the Media Player. Start the Media Player
and check whether SuperSign Player has been installed.
● If the initial window of SuperSign Player does not appear, check that the monitor is turned on.
● If the monitor is turned on, make sure that the cables between the Media Player and the monitor are
properly connected.
Note
● The media file types that can be played by SuperSign Player are listed in Files Supported by SuperSign section
of the appendix.
● Press the ESC key on the SuperSign Player home screen to display the desktop.
5
SuperSign Player
SuperSign Player Settings
The SuperSign Player can be customized for multiple users.
Log-in to the Setting Menu
1
To use SuperSign Player setting menu, right click on the SuperSign Player (
Windows taskbar. Its pop-up menu will appear as shown below.
) icon located on the
2
Click Setup to display the password entry screen.
The SuperSign Player's default password is set to "0000".
3
Type in your password (initial password is set to 0000) and click OK to view the <SuperSign Player
menu> shown below.
Note
6
● You can change the password by yourself. For details on password setting, refer to the Password section of this manual.
SuperSign Player
Network Settings
The Network menu allows you to set the player IP (the IP address of the media player where SuperSign Player is
installed) and the server IP (the IP address of the computer where SuperSign Manager is installed).
Player Name Setting
You can change the player name you specified before.
● Enter a new name for the player in the field.
● Click the Save button the save the settings.
● The default name of the player is the MAC address for
the network device of the Media Player. You can change
it if necessary.
NIC Setting
With NIC Setting option, you can select a network interface card from the list. This option is used when there are
more than one network card installed on your player.
Note
● The SuperSign Player will automatically detect a
network interface card available when the player is
started.
7
SuperSign Player
Player IP Setting
The Player IP setting is for the Media player IP settings. It is set to Dynamic IP by default.
● With Dynamic IP enabled, the IP will be automatically
generated.
● With Static IP enabled, you can assign the IP address
manually.
● Enter the IP address of your choice and click Save.
Server IP Setting
In the Server IP settings, you can set the IP of the PC (server) on which SuperSign Manager is installed.
It is set to Auto setting by default.
● With Auto setting selected, the IP of the server using the
same network as the player will be automatically assigned.
● With Manual setting selected, you can choose a specific
server IP.
● Enter the IP address of your choice and click Save.
Note
● Only IPv4 is supported in the player and the server IP settings.
● If you entered the IP manually, and the network is disconnected, check the IP address and try again.
8
SuperSign Player
Wizard Setting
The SuperSign solution now provides SuperSign Wizard setting that guides you through the necessary steps to
configure the network settings on your SuperSign Player and SuperSign Manager.
Attention
● Before continuing with the Wizard setting, please make sure that you already have a SuperSign Manager
installed on your server. If not, the wizard may not setup network connections correctly.
9
SuperSign Player
Follow the steps below to setup network connections by using the Wizard.
1
Select the network environment that you want to use to connect to SuperSign Manager and SuperSign
Player.
● Choose LAN when the SuperSign Manger and the SuperSign player are connected to the same network.
● Choose WAN when the SuperSign Manger and the SuperSign player are connected to different networks.
Note
● If the default gateway address and the subnet mask set to the SuperSign Manager are the same as the
SuperSign Player, they are connected to the same network.
● To find the default gateway address and subnet mask set to your SuperSign Manager, go to the desktop of
the server on which the SuperSign Manager is installed and navigate through the following:
1. Click Start > Control Panel.
2. On the control panel, double-click Network Connections.
3. Right-click Local Area Connection.
4. Click Properties.
5. Select Internet Protocol (TCP/IP), and then click Properties.
6. The Internet Protocol (TCP/IP) Registration Information dialog box appears.
7. Check the default gateway address and the subnet mask.
● For SuperSign Player network settings, see SuperSign Player Settings > Network Settings in this
manual.
10
SuperSign Player
2
Enter a name for SuperSign Player. The SuperSign Manager will use these names to identify the connected players.
3
Select a network interface card that will be used for
network connections.
4
Set SuperSign Player IP address. The Player's IP address
can be assigned automatically or manually.
● Choose Dynamic IP when you want the Wizard to automatically set the IP settings.
● Choose Static IP when you want to assign the IP address
yourself.
11
SuperSign Player
5
Set the IP address for the server on which SuperSign
Manager is installed. The server's IP address can be assigned automatically or manually.
● Choose the Auto setting when you want the Wizard to
automatically assign the IP address to the server.
● Choose the Manual Setting when you want to assign the
IP address yourself.
6
A connection will be made if the player is connected with
a network cable properly. To complete the network connection, move to SuperSign Manager and select Option
> Player Search search in the Menu bar. Please check
the connection to players by running "Player search".
Attention
● If you receive an error message, make sure that the server and player are connected to the network and
try again.
12
SuperSign Player
Screen
In the Screen Setting menu, you can choose the screen view type. The type is set to Landscape 0 by default.
● Select Landscape when you position the monitor horizontally.
● Select Portrait when you position the monitor vertically.
13
SuperSign Player
Password
In Password menu, you can set a password to access the SuperSign Player Menus.
Password
You can choose whether you want to use a password when entering the SuperSign Player Menu.
● If you select Enable, you must type in your password
to use the SuperSign Player Menu.
● If you select Disable, you can use the SuperSign
Player Menu without entering your password.
Change
You can change the password required for the SuperSign Player Menu. The password should be a four-digit
number. You will then have to use your new password to launch the SuperSign Player Menu.
1
Enter a new password in Change menu and click OK.
The Verify menu will be activated.
In the Verify menu, re-enter the same password you
2
used in the Change menu. Save the change by clicking OK.
3
14
This will display the message:
"Your password has been changed."
SuperSign Player
EWF
In the EWF menu, you can select whether you want to use the Enhanced Write Filter feature of Microsoft
Windows Embedded Standard.
● EWF protects against viruses that can destroy the
product's file system.
● If EWF is set to Enable, you cannot add, delete, or
change the data stored in the C drive of the Media
Player.
● You must set EWF to Disable when you install a new
program in the Media Player.
● With EWF enabled, new programs cannot be installed.
● To apply the change to EWF, restart your system.
Note
● For more information on EWF, visit the Microsoft website.
● Settings of the <SuperSign Player Menu> such as network and screen settings and the EWF password
are not deleted, because they are not controlled by EWF functions.
● It takes about five seconds to two minutes for the IP and EWF setting changes to be applied.
Attention
With EWF enabled, new data will be deleted if you reboot the machine even though you saved the data on
the C drive. If you want to keep new date, save it on the D drive.
15
SuperSign Player
Initialize S/W
The Initialize S/W menu allows you to initialize the SuperSign Player settings.
When you click
on the menu, an alert window will be displayed as shown below.
When you click Yes, the SuperSign Player settings will return to the same conditions that existed at the time of
your purchase.
Attention
● Even after you initialize the software, the network settings will not be reset.
16
SuperSign Player
Info.
Displays the status of the installed SuperSign Player.
● Version info.: Displays the version of the installed
SuperSign Player.
● Network status: Displays the network connection status.
● Content Info.: Displays the file name of the content being
played.
17
SuperSign Player
USB AutoPlay
If you connect a USB storage device to SuperSign Player, the list of the content files stored in the USB device
will be automatically displayed. The selected content file can either be played or saved in SuperSign Player's
hard disk for playback. If the USB playback list is not displayed automatically, press the blue button on the
remote control or press the F12 on the keyboard to display the content list.
● Download: The list of the content files copied from the
USB storage device to SuperSign Player's
hard disk.
● USB: The list of the content files exported from
SuperSign Manager.
Attention
The content file downloaded in the "AutoPlay" folder will be deleted when the schedule is set.
Note
If you connect a new USB storage device to SuperSign Player which has already a USB storage device
connected, the content list will not be updated. SuperSign Player can only read from one USB storage
device at a time; it cannot read from two or more USB storage device simultaneously.
Note
● If you restart SuperSign Player or select the tray icon, "SuperSign mode", it remembers the last played
item (scheduled file) and plays it.
● The scheduled playback of the file ends, the monitor turns to idle mode.
18
SuperSign Player
Language Options and Regional Settings
Language Options and Regional Settings
If you want to use SuperSign Player in other languages, you can change the language under Regional and
Language Options in your operating system (Microsoft Windows XP Embedded).
To Change the Language:
1
Disable EWF in SuperSign Player Menu.
2
In Windows, select Start > Control Panel > Regional and Language Options.
3
Choose the language you want to use as shown below.
4
Re-install the SuperSign Player with the new language.
5
Enable EWF in the SuperSign Player Menu.
6
Reboot the system.
Attention
● SuperSign Manager and SuperSign Player should use the same language.
19
SuperSign Player
SuperSign Player Functions
Signage Mode (Video Playback Mode)
If the Media Player is turned on and the operating system is booted completely, SuperSign Player runs automatically. Then SuperSign Player automatically plays its schedule. Signage mode is for playing pre-distributed videos
based on the assigned schedule.
The Signage mode screen is shown below.
Note
● When SuperSign Player is restarted, ad content is automatically played according to the last transferred
schedule. See SuperSign Manager Schedule for details.
Attention
● Playback may be slow when more than two full HD videos (H.264, MPEG-2, WMV) or other types of media
are played simultaneously.
● When text is overlapped with more than two videos, this may cause blinking.
● The PowerDVD SE is included in SuperSign Player. If you remove the PowerDVD from SuperSign Player,
quick video play will not be available.
● If you use Transition effects on full-HD pictures or more than two pictures, playback may become slow.
● A change to the Windows Standard Timeline will be applied after SuperSign Player is restarted.
● You can enjoy smoother playback with videos encoded with H.264 or VC-1.
20
SuperSign Player
Tray Icon Description
If you click the ESC key in signage mode while videos are playing, the video will pause and move to the desktop.
The SuperSign Player tray icon shows the server connectivity status as shown below.
SuperSign Player Tray Icon
Description
SuperSign Player is being installed.
SuperSign Player is being uninstalled.
SuperSign Player is connected to the server on which SuperSign
Manager is installed.
SuperSign Player is not connected to the server on which SuperSign Manager is installed.
21
SuperSign Player
Tray Icon Menu
Right-click the SuperSign Player tray icon in the lower right of the desktop to display the tray menu.
Menu
About the
Description
program
The program information including SuperSign Player
software version is shown here.
SuperSign
Mode
You can play content based on the SuperSign
Player's schedule.
Setup
Go to the SuperSign Player Setup Menu.
Close
Exit SuperSign Player.
Viewing SuperSign Player Summary Information
When you move mouse over the SuperSign Player tray icon, the program summary information will be
shown for about five seconds.
Information Type
Software Information
Server Connection
Information
Schedule Information
22
Message
SuperSign 1.x.x
Disconnected
IP Address
Ready
Scheduled
Description
The SuperSign Player version.
Disconnected from SuperSign Manager.
Connected to SuperSign Manager
The IP address of the connected/disconnected SuperSign
Manager.
There is no schedule registered.
There are one or more schedules registered.
SuperSign Manager
What is SuperSign Manager ?
Product Information
SuperSign Manager is a network-based comprehensive management program that creates and manages digital
media, distributes content, supports video playback and remote control.
A
Index
Item
B
C
Description
A
Content Edit
You can create content for the SuperSign Player with a variety of media
files. It supports numerous media files, including video, audio, documents,
and Flash files, and applies an easy drag and drop feature to facilitate
content creation.
B
Schedule
You can manage the schedules of your content to be played in the SuperSign Player. Schedules can be assigned by period as well as time.
C
Management
You can register and manage more than one SuperSign Player on the
same network. You can manage the registered SuperSign Players by controlling their power on/off, multiple monitor connection, and updates.
23
SuperSign Manager
How to Install SuperSign Manager
SuperSign Manager is a software program for Windows. Insert the installation CD provided in the package into
your PC to install SuperSign Manager.
System Requirements
SuperSign Manager PC Recommended Specifications
Accessories
Requirements
CPU
2.5 GHz Core 2 Duo L2 Cache 2 MB or higher
RAM
2 GB or higher
HDD
250 GB or higher
Network
100 Mbps or higher
OS
Windows XP sp3 or Window 2003 Server
Graphics Card Memory
512 MB or higher
SuperSign Manager PC Minimum Requirements
Accessories
Requirements
CPU
2.0 GHz L2 Cache 512 KB or higher
RAM
2 GB or higher
HDD
40 GB or higher
Network
10 Mbps or higher
OS
Windows XP sp2 or higher
Graphics Card Memory
512 MB or higher
Note
● SuperSign Manager supports Windows XP (32-bit), Windows 2003 Server (32-bit), and Windows 7
(32-bit, 64-bit) only. The program cannot be run on operating systems other than those listed above.
24
SuperSign Manager
Installing the Program
If you insert the installation CD provided in the package, the installation program runs automatically as shown
below.
A
A
SuperSign Program
Installation
Installation is initiated by clicking SuperSign Manager.
Note
● If the installation program does not run automatically, open the window manually by double clicking the
file SupersignMgr_setup.exe in the CD-ROM drive: ₩SuperSign₩SuperSign_
Software₩Application₩SuperSign_Manager₩directory of the CD.
25
SuperSign Manager
Installing SuperSign Manager
When the CD provided with the set is inserted into a PC, the installation program will run automatically.
Follow the steps below to install the SuperSign Manager.
26
1
Click Run in the Download file pop-up window.
2
Click Run in the Security Warning pop-up window.
3
Select the language and then click OK to continue.
4
After reviewing the installation instruction, click Next to
continue.
SuperSign Manager
5
If necessary, change the installation path to the directory where you want to install SuperSign Manager.
Click Next to continue.
6
Installation is initiated. Click Details to see the detailed
installation process information during installation.
7
During the installation process, Adobe AIR installer will
run. Click Agree to install Adobe AIR. You must install
Adobe AIR to use SuperSign Manager properly.
8
Click Finish to Complete the installation of Adobe AIR.
27
SuperSign Manager
9
Adobe Flash Player Active X installation is initiated.
10
Click DONE when the installation of Adobe Flash Player
Active X ends.
11
After SuperSign Manager installation is complete, click
Finish to exit the installation.
Note
● When you re-install the program without uninstalling it, you can preserve the data or initialize the system.
● If you use Windows 7, you should log on as an administrator. Otherwise, you cannot install the program.
● When installing SuperSign Manager and the Player, use the same version of the software.
28
SuperSign Manager
Uninstalling the Program
To uninstall SuperSign Manager, Click Start > Program > SuperSign Manager > Uninstall SuperSign Manager.
Follow these steps to uninstall SuperSign Manager.
1
Click Uninstall to start the un-installation of SuperSign
Manager.
2
Click Details to see the detailed un-installation process
information during un-installation.
29
SuperSign Manager
3
After SuperSign Manager un-installation is complete,
click Finish to exit the un-installation.
Note
● SuperSign Manager can be uninstalled by using Add or Remove Programs in Control Panel.
1. Windows XP, Windows 2003 Server
Select SuperSign Manager in Start > Settings > Control Panel > Add or Remove Programs, click
Remove.
2. Windows 7
Select SuperSign Manager in Start > Settings > Control Panel > Programs > Uninstall or change a
program, click Remove.
Attention
● All data created by the user will be deleted when the program is uninstalled.
30
SuperSign Manager
Starting SuperSign Manager
Starting SuperSign Manager
Open the program by clicking Start > Programs > SuperSign Manager > SuperSign Manager.
Logging In
1
When SuperSign Manager starts, a log-in window appears
as shown below.
2
If you start SuperSign Manager for the first time, you
need to enter a user ID and password of your choice.
Click OK to log into SuperSign Manager.
3
If you click Cancel, your logging to SuperSign
Manager will be canceled, and the program will
terminate automatically.
Note
● When SuperSign Manager is initially run, the default user ID is set as Administrator, which you can
change later.
Attention
● You must remember the new ID and password you set because they will be needed for the next login.
● If you lose your password, it cannot be restored. You will need to initialize the administrator account.
● To do this, enter "1234567890init" in the password field.
● Your ID and password can be up to 20 characters each.
31
SuperSign Manager
Setting the Canvas
When you start SuperSign Manager for the first time, the <Canvas setting> window appears. The <Canvas
setting> window allows you to set the canvas to work with. The canvas is a work area in which you can import
media files, such as photos, videos and text, to edit and create the desired content.
In the <Canvas setting> window, you can select a canvas template layout or customize the canvas, including the
canvas orientation and resolution.
Using Template or Layout
SuperSign Manager provides a set of templates and layouts to help you create your own content fast and easy.
The following shows the steps to select a template or layout in the <Canvas setting> window.
3
1
In the <Canvas setting> window, select Using
Template or Layout and click OK. Then, the <Using
Template or Layout> window appears as shown below.
2
Set the canvas orientation to Landscape or Portrait for
Canvas type.
Select the layout or template you want and click OK.
Note
By default, SuperSign supports Full-HD (1920x1080, 1080x1920) resolution templates and layouts.
Ones with different resolutions are not supported.
Note
The content created using a template or layout provided by SuperSign will be displayed normally only on the monitor;
otherwise, it will not be played correctly.
32
SuperSign Manager
Customizing the Canvas
You can customize the properties of the canvas, such as the orientation and resolution of the canvas.
The following shows the steps to set the properties of the canvas in the <Canvas Setting> window.
1
In the <Canvas setting> window, select Canvas
Customizations.
Set the orientation and resolution of the canvas to work with.
2
Canvas type: Sets the canvas orientation to "Landscape" or "Portrait".
Canvas size: Sets the resolution of the canvas.
Custom canvas size: Allows you to set the resolution of the canvas manually.
Note
If you set the resolution using [Manual setting], the resolution set for <Canvas size> will be ignored.
The range of resolution for user input is between 200x200 and 8000x8000.
Note
The monitor resolutions supported by SuperSign are 640 x 480, 800 x 600, 1024 x 768, 1152 x 864, 1280 x 768,
1280 x 1024, 1360 x 768, 1400 x 1050, 1600 x 1200, 1680 x 1050, and 1920 x 1080.
Note
If you select Do not display on the next startup., the <Canvas setting> window will not be displayed when
you start SuperSign Manager next time. To open the <Canvas setting> window, select Setting > Canvas
Setting Window from the menu bar.
33
SuperSign Manager
SuperSign Manager Overview
A
B
C
D
E
34
Index
Item
Description
A
Menu Bar
The major features of SuperSign Manager are listed here.
B
Main Menu
With tab menus, content editing, content play schedule setting, system
management are done here.
C
Workspace
Content editing, playback schedule setting, and player management are done
here.
D
Hide Button
If you click the Hide button, the window not in use will be displayed or hidden.
E
Info Area
Provides a brief description of the selected function.
SuperSign Manager
Content Edit
SuperSign Manager provides a media content editor. You can create content and play in SuperSign Player
with this content editor.
Overview
Content editing and various other features are available under Content Edit in the top menu.
A
B
H
C
G
F
E
D
Index
Item
Description
A
Menu Bar
B
Main
Menu
C
Media
Window
D
Quick
Menu
E
Timeline
An intuitive timeline is provided to allow for time editing and arrangement by zone.
The timeline allows you to specify the duration for each content clip so that your media
will play at the designated time. Start time, duration and end time of the zone can be set.
F
Canvas
The canvas is a space where you can import and edit photos, videos, and text.
You can divide the canvas zone and apply a different layout in each section. By
overlapping many images in the divided sections in different timelines, you can
create multiple image layers.
G
Tool Window
You can change the properties of the selected zone or media. Use this to change
background color or image properties.
H
Properties
Displays the properties of the selected zone or media.
The major features of SuperSign Manager are listed here.
With tab menus, content editing, content play schedule setting, system management
are done here.
You can view items registered in the templates and the media library.
Popular content editing features are displayed for easy access.
35
SuperSign Manager
Checking details
A
B
C
D
Index
Description
A
Canvas file name and resolution.
B
Buttons for creating zones and text boxes.
Create a zone on the canvas. Click the Zone button and then click on the
canvas to create a zone.
Create a text box on the canvas. Click the Text button and then click on the
canvas to create a text box.
Aligns the edges of the selected zone with ones of other zones.
C
The scroll bar used to zoom in or out on the canvas screen.
The screen size is controlled by moving the bar or entering a number in the field.
The unit for the screen size adjustment is 1.
Note
● What is a Zone?
A SuperSign Manager Zone is an area on the canvas in which media or a layer is placed while the content is
being edited. You can create a zone by combining different types of media items and creating an ad by
including another zone or zones (a zone can accommodate only one type of media). The zone can include
photos, documents, web pages, videos, Flash files, music, and more. Because each zone is a separate area,
it has its own properties and can be easily deleted or inserted. Also, ad content is easily created by dragging
and dropping onto the canvas.
36
SuperSign Manager
Index
D
Description
Quick menus that allows using popular content-editing features.
You can preview your content before playing it with SuperSign Player.
This allows users to preview the content being edited within the canvas
prior to exporting it to SuperSign Player.
You can transfer your content to SuperSign Player that is on the same
network as SuperSign Manager.
Attention
● Make sure that the MS Office programs are closed before previewing MS Office files.
● Office or web files may not be displayed in the edited order (Z-order).
● To loop Flash files, set them to play repeatedly.
Note
● Content file names can include letters, numbers, and special characters such as @, #, $, %, [, ], { and }.
Note
The maximum number of zones that can be created in the canvas is different depending on the type of
the zone:
Photo zone: up to 20
Music zone: up to 4
Text zone: up to 20
Movie zone : up to 4
Flash zone : up to 20
web or Widget zone : up tp 4
Office zone : up to 4
PDF zone : up to 10
37
SuperSign Manager
Changing Layouts
You can change layouts to suit your needs.
1
Click Template > Layout in the left part of the SuperSign Manager screen.
2
This will display the layouts registered in the media library.
3
Double-click on a new layout.
4
It will be shown on the canvas.
Attention
38
● If you change the layout, the content you are editing will be lost. Save it before changing the layout.
SuperSign Manager
Changing Templates
As with layouts, you can change templates to suit your needs.
1
Click on Template in the left part of the SuperSign Manager screen.
2
This will display the templates registered in the media library under different categories. The categories
include bar/restaurant, shopping, and public organizations.
3
Double-click on a new template. This example explains how to change an existing template to a
shopping mall template (double-click shopping).
4
The selected template will appear on the canvas.
Attention
● If you change the template, the content you are editing will be lost. Save content before changing the template.
39
SuperSign Manager
Using the Library
The media library is used to register media files needed for media content production, and to use services,
including websites, RSS feeds, and widgets. To register media files in the media library, click the Library tab on
the media window in the left part of the SuperSign Manager screen.
Note
● A video thumbnail is picked randomly from the middle frames of the file.
● If a video cannot be uploaded, check the required codecs from the Codec Package Installation in the
appendix.
40
SuperSign Manager
The library is divided into media and service as shown below.
Add a Media File
You can add photos, videos, Flash files, music, PDFs, and MS Office files in the media tab.
To add media, click
on the media tab.
After you select the file from the Select Files window and click the Open button, the media file will be registered
in the library as shown below.
In addition to photos, the same process can be used to register videos, Flash files, music, PDFs, and MS Office
files.
Note
● You can also select and drag the desired media file from the Windows Explorer directly to the media library. The
dragged media file will be automatically classified and stored to the corresponding category.
● In Windows 7, you must disable the User Account Control (UAC) to use drag and drop from Windows Explorer.
Attention
● Please note that when a media file is deleted from the AutoUpload folder, it will also be removed from
the library.
● You can only add media files stored in your local drive.
Note
● Media files saved in the AutoUpload folder (For example, C:\Program Files\SupersignMgr\AutoUpload) are
automatically registered to your media library.
● To change the library folder, click Options > Content Edit in the Menu bar and click browse button in the Local
media library folder information field.
● By setting the Sync (Auto-upload) cycle in the Options > Content Edit under the Menu bar, your library's media
files will be automatically uploaded at every designated time. To start the Auto-upload process, click Start Sync.
41
SuperSign Manager
Add Service Contents
You can use SuperSign Manager to add online content such as websites, RSS feeds, and widgets, as well as
their date and time.
Click Library > Service on the media window to launch the menu for adding content as shown below.
Note
● Service contents cannot be saved together with media files in the library.
● For details on adding content, refer to the Creating Content section of this manual.
42
SuperSign Manager
Creating Contents
Follow these steps to create contents:
1
Select Template or Layout
Select a layout or template to display various media on the screen. The example shows the layout set
to None. For specific information on how to change layout, refer to Changing layouts or Changing
Templates section of this manual.
2
Register Media in Library
To use a media file, you first need to register it in the library. Register a media file as described in the
Using the Library section of this manual.
43
SuperSign Manager
3
Display Media
You can exhibit media such as photos, videos, music, PDFs, and MS Office files registered in the library.
There are two ways to display media on the canvas.
Add Media to Zone
44
1
Click the Zone button in the upper right of the screen.
A zone is created.
2
Drag and drop a media file already registered in the
library.
3
The media will be added to the zone.
SuperSign Manager
Drag Media
You can directly display media files.
1
To do this, drag and drop a registered media file.
2
The file will be displayed on the canvas as shown here. A
new zone is also automatically created. The size and
location of the new zone can be adjusted.
Note
Select and drag a media file from the Windows Explorer directly to the canvas to create a new zone.
45
SuperSign Manager
4
Display Service Content
You can use SuperSign Manager to add online content such as websites, RSS feeds, and widgets, as
well as their date and time.
To add service content, click Library > Service on the media window.
Add Websites
1
To add a website, enter the URL you want to add and click
Add.
The website zone will be added on the canvas.
2
46
Move the new website zone to the desired location. Click
Preview in the quick menus. You will see the website
added as shown here.
SuperSign Manager
Add RSS Feeds
1 To add an RSS feed, enter the URL you want and click
Add.
The RSS feed zone will be added on the
canvas.
Note
● The service and text zones can include one item each.
● RSS (Really Simple Syndication) is used to publish frequently updated works. Using RSS reader software,
users can subscribe to receive regularly updated content provided by their favorite sites in an RSScompatible format.
2 Display the RSS feed zone on the desired location
on the canvas. Click Preview from the quick menus
to see the screen with RSS content added.
47
SuperSign Manager
Add Widgets
1
To add widgets, enter a widget code and then click Add.
The widget zone will be added on the canvas.
Note
● Widgets are small icons linked to frequently used services that users can run without opening a web
browser.
2
48
Display the widget zone on the desired location on the
canvas. Click Preview from the quick menus to see the
screen with widget content added.
SuperSign Manager
Adding Streaming Media
You can select and add streaming audio or video.
1
To add streaming service, enter the address
(URL) of the streaming media and click Add.
The specified streaming zone will be added to
the canvas.
2
Place the streaming zone added to the desired
location. Click Preview from the quick menu at
the bottom of the screen. You can see that the
streaming media has been added as shown
below.
Note
When you provide streaming services, please use Windows Media Encoder.
49
SuperSign Manager
Add Dates
1
For date, you can either select a word type or
an image type to add.
The date zone will be added.
2 Display the date zone on the desired location
on the canvas Click Preview in the quick
menus to see the screen with the added date
information.
50
SuperSign Manager
Add Times
1
For time, you can either select a word type or an
image type to add.
A time zone will be added.
2 Move the new time zone to the desired location.
Click Preview in the quick menus to see the
screen with the added time information.
51
SuperSign Manager
Using Clip Art
You can use clip art to create more unique and creative content. Various categories of clip art (such as
background, banner, and Flash) are provided by SuperSign Manager by default.
Adding Clip Art
1
If you select a clip art category and drag the clip art
image to the canvas, the image is added to the clip art
zone of the canvas.
2 Place the clip art zone added to the desired location.
Click Preview from the quick menu at the bottom of
the screen. Then, the clip art zone is added as
shown in the picture.
52
SuperSign Manager
Copy Zones
A zone on the canvas can be copied and pasted to other spaces.
1
To do this, first select the zone you want to copy.
2
Click Edit > Copy in the Menu bar, or press Ctrl + C to copy the selected zone.
3
Click Edit > Paste in the Menu bar, or press Ctrl + V to paste the selected zone onto the canvas.
Note
● If you copy a zone, its properties and the media in it will be copied as well.
53
SuperSign Manager
Zone Alignment
You can insert zones and align objects in the canvas. To align objects, press and hold the Ctrl key and select the
zones to align. Then, select the alignment format you want in Zone alignment under Tools.
Note
You can use the [Auto snap] function to align the selected zone with the adjacent zones automatically.
Selecting Zones
The canvas allows you to select multiple zones or all zones at once. To select multiple zones, press and hold Ctrl
and select the zones you want.
To select all objects in the canvas at once, press Ctrl + A or click Edit > Select all as shown below.
Synchronizing the Timeline and Zone Order
The zone order set for the canvas always corresponds to the playback order of the zones displayed in the
timeline. If you change the playback order of the zones in the timeline, the playback order of the zones in the
canvas will also be changed. Thus, the zone displayed at the top of the timeline is the one displayed at the top of
the canvas.
54
SuperSign Manager
Setting the Timeline
The timeline allows you to set the duration for each content clip so that your media can be played at the
designated time. On the timeline, you can set the start time, duration, and end time of the content in the zone.
You can set content to play for up to 12 hours.
Timeline Setting Overview
You can display or hide the boundary color and file name of the zone on the canvas.
(On:
, Off:
)
Set the basic time unit of the timeline. Time units that can be selected are 1 minute, 10
minutes, or 30 minutes.
Double-click on the zone name to change it. Click on the square in front of the zone name
to change the zone's boundary color.
You can enable or disable the repeat function. A zone with this feature on will be played
repeatedly until the registered end time.
(On:
, Off:
)
Lock the zone. Locked zones cannot be selected or edited.
(On:
, Off:
)
Delete the selected zone. To do this, select the zone you want to remove and click
or move the zone to the icon. You can delete the media within the zone using the
same methods.
This shows the total duration of the content. This time indicates the longest duration time
of the zones.
Change the canvas background color or image. Click the square in front of the canvas name
to change its background color. To change the background image, drag a photo from the
library and drop it into the canvas timeline. Only one background image can be used at a
time.
Turn on or off the volume of the selected content file.
(On:
, Off:
)
55
SuperSign Manager
Add Media to Timeline
To add media to the timeline, drag a file to the timeline
of the zone to which you want to add it.
Copy Media to Timeline
1
Select a media file from the timeline.
2
With the desired media file selected, press Ctrl + C.
3
Press Ctrl + V to paste the file.
Note
● You cannot copy text or services, including RSS feeds, websites, and widgets.
56
SuperSign Manager
Distributing Completed Content
You can distribute content by sending it from SuperSign Manager to SuperSign Player.
Below is the step to distribute a content file to the player.
Immediate Distribution
Allows you to immediately send the content you created to SuperSign Player for playback.
1
When the content edit is complete, click the Send to player
button from the quick menu at the bottom right of the screen.
2
Then, the <Please select a group or player> window appears
to help you find the target group or player.
3
Select the group or player to which to distribute the content
created.The <SuperSign > Send to player> window appears.
4
In the <SuperSign > Send to player> window, set the duration of
the content playback and click OK.
● Constant repeat: Plays the content repeatedly until a new content
schedule is added.
● Duration: Plays the content from the current time until the specified
time period elapses.
5
The content will be sent to SuperSign Player. When finished, the content will be displayed on the screen
connected to the SuperSign Player.
Note
● If you send the content using Send to player, the content schedule previously sent will be ignored.
● The content will be sent to a group of players, not to a single player.
● If the "The storage capacity is full." message appears, check the remaining space in the Management
menu of SuperSign Manager.
● Files of more than 4 GB cannot be sent.
57
SuperSign Manager
Scheduled Distribution
You can send content to SuperSign Player at the scheduled time. The content will be sent and played at the
designated time. For details on the scheduled distribution, go to the Schedule section of this document.
Export
SuperSign Player can save the created content to a playable file format. The saved content can be exported
to a USB storage device which can be connected to SuperSign Player for direct playback.
To export the content to a file, follow the steps below.
1
When the content is created, select File > Export.
The <Export> window will appear as shown below.
2
Enter the path to which to save the content and the folder name.
3
Click Export to save the content file to the specified folder.
● The content information file and media file used for the content will be saved to the folder.
● The saved content file can be played in SuperSign Player using a USB storage device.
Note
The content created using a template or layout provided by SuperSign will be displayed normally only on
the 16:9 monitor. otherwise, it will not be played correctly.
58
SuperSign Manager
USB AutoPlay
The USB AutoPlay function allows you to save your content in a USB storage device and play it in SuperSign
Player. You can enable this function in Export Content Edit menu or in Export schedule menu.
To enable the USB AutoPlay function in the Content Edit menu, follow the steps below.
1
Click File > Export. The <Export> window will appear as shown below.
2
Select the root folder of the USB storage device as the folder in which to save your content. (For example,:
F:\, G:\)
3
Select the AutoPlay checkbox.
4
Click Export. Then, a folder named "AutoPlay" is created in the root folder, and the content file is stored in.
5
Connect the USB storage device containing the content to the USB port of the Media Player. The content
will be played automatically.
59
SuperSign Manager
To enable the USB AutoPlay function in the Schedule menu, follow the steps below.
1
Click File > Export. The <Export> window will appear as shown below.
2
Set the playback duration.
3
Select the root folder of the USB storage device as the folder in which to save your content. (For example,
F:\, G:\)
4
Select the AutoPlay checkbox.
5
Click Export. Then, a folder named AutoPlay is created in the root folder, and the content file in which it is
stored.
6
Connect the USB storage device containing the content to the USB port of the media player. The content
will be copied to the SuperSign Player automatically. The copied content will be played automatically
according to the set schedule.
Attention
The "AutoPlay" folder must be in the root folder of the USB storage device. If the "AutoPlay" folder is not in
the root folder, the content will not be played automatically.
(Good example: E:\AutoPlay, Bad example: E:\Download\AutoPlay).
Note
● Connect the USB storage device to the USB port of the media player. The content stored in the USB
storage device will be copied to the SuperSign Player automatically.
● The content set for AutoPlay will be played automatically even if the player restarts during its playback.
● If multiple USB storage devices are connected to the media player, only the content in the USB storage
device for which the AutoPlay folder is first detected will be played automatically.
60
SuperSign Manager
Content Properties/Tool
In SuperSign Manager, users can check and modify the properties of the selected content.
Selecting a Canvas zone displays the zone properties in the upper right of the Properties window. You also
can change the time, image size, play repeat, and volume of the zone in the Tool window below the
properties window.
61
SuperSign Manager
Content Properties / Tools
Media File
Property
Description
Background
Properties
Displays the properties of the selected background.
● Name, Resolution, File Size
Background
Tools
● Changes the background color.
● Adds or deletes the photo to use as the background.
Fitting
● Original: Fits to the canvas as the original size.
● Fit to zone: Fits to the canvas while preserving the original
aspect ratio.
● Full zone: Fits to the canvas as full screen.
Property
Description
Zone
Properties
Displays the properties of the selected zone.
● Name, Resolution, X and Y Coordinates, Play Time
Zone
Tools
● Sets the size of the zone.
● Sets the X and Y coordinates on the canvas.
● Changes the background color of the zone.
● Adjusts the transparency of the zone.
Zone
order
Sets the display order of the overlapping zones.
Zone
repeat
Sets whether to repeat the zone.
<Background>
<Zone>
62
SuperSign Manager
Property
Description
Photo
Properties
Displays the properties of the selected photo.
● Name, Resolution, Size
Time
Sets the playback duration of a photo.
Fitting
● Original: Displays the original size; fits to the zone if the photo
is larger than the zone.
● Fit to zone: Fits to the zone while preserving the original
aspect ratio.
● Full zone: Fits to the zone as full screen.
Transition
Effects
Sets the transition effects of a photo.
Note
<Photo >
● With a transition effect, the minimum editing unit is 10 seconds.
● If no transition effect is applied, the minimum editing unit for the playback
time is 3 seconds.
Property
Description
Video
Properties
Displays the properties of the selected video.
● Name, Resolution, Size, Play Time
Time
Sets the playback duration of a photo.
Fitting
● Original: Displays the original size; fits to the zone if the photo
is larger than the zone.
● Fit to zone: Fits to the zone while preserving the original
aspect ratio.
● Full zone: Fits to the zone as full screen.
Play
Sets whether to repeat playing the selected video.
Volume
Adjusts the volume of the video.
<Video>
63
SuperSign Manager
Property
Description
Time
Displays the playback properties of the selected audio.
● Duration, Starting at, Ending at
Play
Sets whether to repeat playing the selected audio.
Volume
Adjusts the volume of the audio.
<Music>
<Flash>
64
Property
Description
Flash
Properties
Displays the properties of the selected Flash file.
● Name, Resolution, Size, Play Time
Time
Sets the playback duration of the Flash file.
Fitting
● Original: Displays the original size; fits to the zone if the photo
is larger than the zone.
● Fit to zone: Fits to the zone while preserving the original
aspect ratio.
● Full zone: Fits to the zone as full screen.
Play
Sets whether to repeat playing the selected Flash file.
Transparent
Flash
Background
Sets whether to use the transparency effect in the background of
the Flash file.
SuperSign Manager
Property
Description
Document
Properties
Displays the type (e.g. DOC, PPT and PDF) of the selected
document.
● Name, File Size
Time
Sets the playback duration of a document.
Slide
Show
● Start page: Sets the first page of the slide show.
● Setting: Sets whether to use the slide show.
● Slide time: Sets the duration of each slide.
Property
Description
Website
Properties
Displays the URL of the website to be connected.
Time
Allows to set the playback time of the selected website.
Web
You can change the following properties:
● URL
● The position on the screen to display the website
● Enlarge or reduce the size of the website
<PDF/Office>
<Web site>
65
SuperSign Manager
Property
Description
Time
Sets the display time of the text.
Text
Format
Sets the format of the text.
Text
Scroll
● Sets the scroll direction of the text.
● Sets the scroll speed of the text.
Property
Description
RSS
Properties
Displays the address of the RSS feed to be connected.
Time
Sets the display time of the RSS feed.
Text
Format
Sets the format of the text.
Text
Scroll
● Sets the scroll direction of the text.
● Sets the scroll speed of the text.
RSS
Feed
● Changes the address of the RSS feed to be connected.
● Sets the space of the RSS feed title.
● Sets the refresh interval of the connected RSS feed.
<Text>
<RSS>
66
SuperSign Manager
Property
Description
Time
Sets the display time of the date.
Text
Sets the format of the text.
Date
Display
Sets the display format of the date.
Property
Description
Time
Sets the display time of the time.
Text
Sets the format of the text.
Time
Display
Sets the display format of the time.
<Date>
<Time>
67
SuperSign Manager
Property
Description
Widget
Displays the address of the widget to be connected.
Time
Sets the display time of the widget.
Change
Widget
Changes the address of the widget to be connected.
Property
Description
Streaming
Properties
Displays the address of the streaming service to play.
Time
Sets the duration of streaming media.
Play
Sets whether to repeat playing streaming media.
Volume
Sets the volume of streaming media.
URL
Changes the address of the streaming service to play.
<Widget>
<Streaming>
68
SuperSign Manager
Schedule
A schedule is the time table for playing content in SuperSign Player.
Schedules are set as daily, weekly, or repeating.
Overview
A
B
C
D
E
F
Index
Description
A
Information about the player connected to SuperSign Manager is displayed. The content and media files
created in the content editor are listed.
B
The display time can be set to 1 hour, 30, 10, or 1 minute.
C
Assign content and media files to the desired times. You cannot set them to a date already past. The
schedule should be within 180 days after the present date.
D
Schedules are shown in three different modes.
E
F
● Today
Displays the added today's schedule.
● Day
Displays the schedule in a 24-hour format.
In Day mode, click the Today button to go to the current date (today).
In Day mode, click the Week button to display the selected week.
● Week
The schedule will be displayed in a 7-day format.
In Week mode, click the Today button to display the current week.
In Week mode, click the Day button to go to the selected date.
If no selection is made, it gets changed the current date.
● Month
The schedule will be display in a monthly format.
Double-click the content of the selected date to go to the selected date.
Up to 3 content files can be displayed. If there are more than 3 content files, the [more] button
will be displayed.
Schedule properties are displayed.
Book schedule distribution (
Send to player (
) Distributes the schedule at the set time.
) Immediately distributes the schedule saved in SuperSign Player.
Note
The selected schedule can only be edited in Day or Week mode. You cannot edit the schedule in Month view.
69
SuperSign Manager
Properties and Tool Windows
A
B
C
A The name, type, and resolution of the selected player.
B Preview the selected content.
C The properties of content or media files for which schedules are
D
registered.
D Enter the duration directly to display content.
E Set a repeat cycle.
E
To set repeat cycles:
70
1
Enter the end time for the repeat.
2
Set the days for scheduling the repeat before the
end date.
3
Check the Every day box to repeat the play every
day.
4
Click the OK button to update the schedule with
this change.
SuperSign Manager
Setting schedules
Follow these steps to make a schedule:
1
Click the Player menu in the media window and
select the SuperSign Player on which to change
schedules.
2
The current schedules of SuperSign Player will be
displayed.
3
To change the schedule, select content or a media
file from the Library on the media window.
4
Create the basic schedule by dragging and
dropping the selected content or media files.
5
You can adjust the time by dragging a cell down, or
by entering its time directly in the properties.
Note
You can also create the schedule by selecting and dragging the media file from the Windows Explorer directly to
the schedule window.
Note
● The schedule block can be set between 10 seconds and a maximum of 24 hours.
Note
You can only edit the content 10 minutes or longer for the 1-hour and 30-minute view, over 1 minute or
longer for the 10-minute view, and 10 second or longer for the 1-minute view
71
SuperSign Manager
Copying Schedules
Schedules can be copied in order to re-use them.
72
1
Select the schedule blocks you want to copy.
2
Press Ctrl + C to change the mouse pointer to the
copy icon (
). Press Esc to turn the icon back to
the mouse pointer.
3
Click the point on the schedule table where you
want to paste the copied schedule.
4
Click Save to apply the change.
SuperSign Manager
Deleting Schedules
Delete Schedules via Menu bar
Select the schedule block you want to delete and then select Edit > Delete in the Menu bar.
Delete Schedules via X Button
Select the schedule block you want to delete and then click Delete.
Delete Schedules via Delete Key
Select the schedule block you want to delete and then press Delete on your keyboard.
Delete Schedules via Backspace Key
Select the schedule block to be deleted and press the backspace key (
).
Distributing the Schedule
You can either distribute the schedule immediately or at the specified time.
Immediate Distribution
To distribute a schedule immediately, click Send to player from the quick menu at the bottom right of the
screen.
The set schedule and the corresponding content will be sent to the player as shown above.
Scheduled Distribution
You can set the time to distribute a schedule by clicking the [Book schedule distribution] button from the quick
menu at the bottom right of the screen.
● Book schedule distribution: Sets the time to distribute a
schedule.
● Every day: Distributes a schedule everyday at the
specified time.
73
SuperSign Manager
When the connection to the target player (or group) to distribute the schedule is lost, the following message
appears.
Then, the scheduled distribution is canceled.
Note
● You can also cancel transferring the schedule and content while transferring them. If the transferring of
the content is canceled, it cannot be resumed and must be restarted from the beginning.
● The content that has not been transferred completely will not be played.
Previewing the Schedule
You can preview the content in the Scheduler before distributing its schedule.
74
1
In the Scheduler, select the content you want to preview.
2
In the Property area at the right of the screen, click the preview button (
3
The selected content will be played on the monitor.
).
SuperSign Manager
Management
The Management menu allows you to group and manage SuperSign Players connected to SuperSign Manager
and the monitors connected to each player. You can group and manage the players and monitors by content
distribution, playback time, playback location, etc.
Overview
D
B
C
A
E
Item
Description
A
Displays the list of SuperSign Players connected to SuperSign Manager. The players connected
can be managed by group.
B
Displays the list of the media files and content created in the Content Edit window.
C
Allows to check and change the control information of the selected group or the players and
displays in the corresponding group.
D
Controls the options of the SuperSign Manager software.
Add: Creates a new group.
Release: Removes the selected group.
Tree view: Tree view mode (can be sorted by number, uppercase or lowercase)
List view: List view mode (with a search function)
E
Shows the network connection status of the selected player and/or display.
Note
● Up to 20 alphanumeric characters can be used to name the group, player, and display.
● You can change the name of the group or player by double-clicking it.
75
SuperSign Manager
Note
● If a player is disconnected, it will automatically attempt to reconnect the SuperSign Manager.
● If the connection to the player is lost when using SuperSign Manager, you will be notified with a message
window and a status guide icon.
Note
● When more than one SuperSign Manager is used, you cannot use them to control the same player at the
same time. You should use the Manual Setting to connect to the player to be controlled.
● When players are searched from more than one SuperSign Manager, the first player found will be
connected. The same player cannot be used by different managers.
Manage Functions
Distribute Content Immediately
Drag content or media files onto the management screen to distribute them immediately to the connected
SuperSign Player.
1
Select the content or media files to send to SuperSign
Player in the library.
2
Drag the file to the desired SuperSign Player.
3
The SuperSign Send to Player window will appear.
4
Enter the duration in the SuperSign Send to Player window and then click the OK button.
● Constant Repeat: Keep playing until a new schedule is added.
● Duration: Continue to play at this time for the duration.
5
Once the content is sent to SuperSign Player, it will be played on the screen connected to SuperSign Player.
Note
76
● When you distribute media by drag-and-drop, it will be applied to the player group, not to an individual
player.
SuperSign Manager
Controlling Players by Group
Allows you to control players and displays by group. If you select a group, a list of the controls available for the
group is enabled as shown below.
Note
You can also select a group in List view mode to control the players and displays in the group.
This function controls the power of the players in the group, and the power, time, screen, audio, video of the
displays in the group. It also provides integrated control for the playback of the content of the players in the
group. For example, If you select a group and power off a player, all players in the group will be powered off.
Attention
The players in a group cannot have individual schedules. All players in a group will follow the schedule
set for the group; any previously set schedules will be deleted.
General Control
The properties that can be controlled in the General Control area are as follows:
● Player power (On/Off)
● Display power (On/Off)
● Playback status of the distributed content (Play/Stop)
● Display status of the urgent message (Play/Stop)
77
SuperSign Manager
Advanced Control
In the Advanced Control area, you can control various properties of the displays in the group.
Item
Details
Video
● Input type (AV, Component, RGB, DVI, S-Video, SuperSign)
● Supported resolutions vary depending on the input type.
Audio
● Volume
● Mute
Time
Sets the time sync of SuperSign Manager
General
● Remote control/local key lock
● Advanced controls
Note
● The Search Player function only searches for the player connected to the same network as SuperSign
Manager.
● The search result includes players and displays.
● You can only power on/off a SuperSign Player on the same network as the SuperSign Manager.
Display Control
This function allows you to control the displays connected to the player. If you select a display, a list of the controls
available for the display is enabled as shown below.
The display control allows you to control the power, time, screen, audio, video, and other general properties of the
display. Clicking on each item will display the current value of the corresponding property.
Note
● The following messages can be received:
* OK: Normal
* NG: If the media player is not connected to SuperSign Manager or an error occurs in the monitor
* N/A: If the menu is not available on the monitor
78
SuperSign Manager
General Control
The properties that can be controlled in the General Control area are as follows:
● Display power (On/Off)
Advanced Control
In the Advanced Control area, you can control various properties of the displays in the group.
Item
Details
Display
Information
● Device (player name, device name, serial number, software version)
● Status (power, input, signal, volume, mute)
● Self diagnosis (fan, panel, temperature)
Video
● Input type (AV, Component, RGB, DVI, S-Video, SuperSign)
● Supported resolutions vary depending on the input type.
Audio
● Volume
● Mute
Time
Sets the time sync of SuperSign Manager
General
● Remote control/local key lock
● Advanced controls
Note
You can also select and control a display in List view mode.
79
SuperSign Manager
Advanced Command line
The Advanced Command line menu allows you to remote control LG Electronics' monitor connected to the media
player. You can find this menu in the Display general tab. Enter the RS232C control command supported by the
connected monitor along with the set ID (e.g. - ka 01 01). The control command does not work if the set ID is
invalid. For the monitors and control commands supported by SuperSign, see Appendix. Monitor Models Supported by SuperSign. The RS232C control command depends on the type of monitor; see the RS232C protocol
in the user's manual of the monitor.
Note
● When controlling a monitor individually, enter the same set ID as the one set for the monitor.
Advanced Command line does not work the set ID you entered is invalid.
● When controlling a group of monitors, select the group and enter "00" for the set ID in the Advanced
Command line box. In this case, no acknowledgement is returned.
Remote Monitoring of Content Playback
You can capture and view an image of the content being played in the player.
To capture an image of the content being played, follow the steps below.
80
1
Select the player to view the content and click the screen capture button as shown above.
2
An image of the content will be captured and displayed on the screen.
Note
It may not work depending on the network configuration or status.
● For hardware accelerated videos, the screen turns black when you capture an image.
● With an Intel graphics card, the screen may become frozen when you capture an image.
SuperSign Manager
Remote Control of the Player/Display Power
You can remotely power on or off the player and/or display connected to SuperSign Manager.
The following shows the steps to remotely power on the player.
1
Select the player to power on.
2
Click On as shown above.
3
The Information window appears and shows the information of the selected player. In the window,
click Open to view the selected player's information.
4
You can change the IP address or MAC address of the selected player.
5
In the window, click OK to power on the selected player.
Attention
● The remote power control may not function depending on your network environment. Contact the network
administrator for further assistance.
● The remote power control will not function if the player and the manager are connected through the
Internet and the IP address of the player is set to private.
Note
If you select a group, you can control the power of all players and displays in the group at once.
81
SuperSign Manager
Adding/Removing Group
Removing a group
To remove a group, select the group you want, select Edit > Remove Group/Player from the menu bar, press
Delete or Backspace. If the selected group is connected to the player, you cannot delete the group.
Releasing a Group
If you release a group, only the group folder will be deleted; all players and displays in the group will be released
from the group. To release a group, select the group you want. Then, select Edit > Release Group from the menu
bar, or click the Release at the top of the screen.
Removing a Player
Only disconnected players can be deleted. If you try to delete a connected player, a warning popup appears.
To remove a player, select the player you want, select Edit > Remove Group/Player from the menu bar, press
Delete or Backspace.
82
SuperSign Manager
Other Features
Update Now
You can remotely update the SuperSign Player software.
The player settings which the user entered will not change.
1
In the Grouping & Monitoring window, select the player to
be updated and select Update under Advanced Control.
Click the [Open] button and select the update file downloaded from the SuperSign Support website.
2
3
* Support Website
- Worldwide: http://www.lgsupersign.com
- North America Only: http://lgsolutions.com/
Press the [Update] button to perform the software update
of the selected player.
If the player is in the remote location, it will perform the
update with the selected update file and will restart automatically when the update is complete. The manager and
the player will be disconnected during this process. The
connection will be reestablished when the rebooting of the
player is complete.
83
SuperSign Manager
Urgent Message
This function allows you to display an urgent message on the player connected in case of an emergency situation or for notification purpose.
A
B
C
D
E
F
A
Set the properties (font, size, color, etc.) of the text.
B
Set the scroll direction and speed of the text.
C
Enter the message to send.
D
Set the position on the screen to display the message.
E
Set the display time of the message. The default display time is "10 seconds".
F
When finished, click Send to send the message to the player.
Note
● A message can only be displayed horizontally.
● The message will not be saved.
● The properties of the message (e.g. font, size, and color) can be saved. However, the modified properties
can be saved only when the message is sent. If you close the window without sending the message, it not
be saved.
84
SuperSign Manager
Creating a Log Report
You can view the players' connection record, the contents playback record and the schedule distribution record.
● Log information reflects up to the previous 180 days.
● The report will be updated with the latest information.
● Using Send Email, you can send the log report files (.csv) to an assigned e-mail address.
● Change the email settings in Option > Management.
● Use Send an email in the lower part of the log report window to transfer the log file to the administrator.
Note
● Details on the SMTP email setting are provided in the Appendix section of this document.
85
Appendix
Frequently Asked Questions (FAQs)
Question
Answer
The transfer stopped during
"Send to player" task.
● Check whether the media file is an officially supported type and try again.
The officially supported media types are available in the Files Supported
by SuperSign list.
The "Scan" shows no available
players.
● Check whether the SuperSign Player is on.
● Check whether the SuperSign Player is working properly.
● Check the SuperSign Player's network cable connection status.
● Check the SuperSign Player's network IP address status.
● Set the SuperSign Player's network IP manually.
The data saved in the SuperSign
Player's C drive were lost.
● SuperSign Player uses the Enhanced Write Filter (EWF) function for
data protection. With EWF on, data saved by users in the C drive are only
temporarily saved. These temporarily saved data will be deleted when
SuperSign Player is rebooted. If you do not want to use the EWF function,
go to the Player menu and disable EWF.
MS Office files do not open in
SuperSign Player.
● Check whether MS Office program is properly installed. With EWF enabled,
MS Office will not be correctly installed. Disable EWF and re-install MS
Office. We advise you to enable EWF after the installation is completed.
Content is not playable even
though the content I sent to the
player was registered in the
media library.
● The player will not play the new content received if another file is playing
on the same player. Stop the content currently playing and then repeat the
"Send to Player" process.
Letters of RSS, text, or messages ● Change the MS Windows language setting using Regional and Language
are not correctly displayed.
Options.
86
Appendix
Frequently Asked Questions (FAQs)
Question
Answer
I cannot see photos or PDFs.
● Check the current settings of Regional and Language Options in MS
Windows and change the file name to be consistent with the language, then
reregister the file in the library. For example, photos with a name in Korean
may not be seen when the language is set to English.
After changing the time on
the Windows-based machine
on which SuperSign Player is
installed, I found that it changed
back.
● First check whether EWF was disabled when you changed the time setting.
● If it was enabled, disable it and then try again.
● Also check for the time sync option by right-clicking the Windows taskbar
and opening the Date/Time dialog menu. With this option checked, the time
will regularly reset according to the timeline selected by the user. If you
do not want to use this function, select the Internet Time tab on the menu
screen and uncheck the "Automatically synchronize with an Internet time
server" item.
After I sent content while
SuperSign Player was playing a
video, the video was disrupted.
● This could be caused by the network status. Please retry the transfer
when no content is playing in the player.
I lost the administrator password
of SuperSign Manager.
● Once lost, the password cannot be restored. In that case, you will need to
initialize the administrator account.
● To initialize the administrator account, type "1234567890init" in the
password field.
Where can I get SuperSign Player programs or their driver files?
● Visit and check SuperSign supporting website (http://www.lgsupersign.com)
A message reading "as the web
server is not operational, the
program will be terminated"
appeared.
● This means the web server was not properly installed when SuperSign
Manager was set up. Even if another web server is available, SuperSign
Manager may not work properly. If you have another web server already in
use, delete it, or check whether the 6080 port is being used.
● Make sure the firewall is disabled on the Advanced tab in Windows Firewall.
Playback on Flash files is too
slow.
● This may be caused by the following:
The size of the Flash file is too large.
Too many objects are being attempted to be animated at the same time.
The space where objects are being animated is larger than recommended.
87
Appendix
SuperSign Network Connecting Instructions
Connect via LAN
This is used when SuperSign Manager and SuperSign Player are on the same network.
● The same network means that they use the same gateway and subnet address in the IP communication settings.
● The SuperSign Manager's search feature can be used to find SuperSign Players on the same network.
● For a single connection, use a crossover cable so that communication is possible without the use of network
devices.
● Web pages, widgets, and RSS feeds are not available on a closed network not connected to the Internet.
● With no DHCP server on the network, you need to select the IP addresses of SuperSign Manager and
SuperSign Player manually.
Single Connection
SuperSign Manager
SuperSign Player
Multiple Connections
SuperSign Manager
SuperSign Player
88
Appendix
Connect via Internet
Use this method when the manager and player are not on the same network.
● SuperSign Manager cannot search for different SuperSign Players that do not share the same network.
● SuperSign Player can be connected to SuperSign Manager on a different network through the Manual
discovery mode.
● If SuperSign Manager is on a private network, the SuperSign Player will not be correctly connected.
● If the network is equipped with a firewall, the transfer function may not work properly.
● Web pages, widgets, and RSS feeds are not available on a closed network not connected to the Internet.
● With no DHCP server on the network, you need to select the IP addresses of SuperSign Manager and
SuperSign Player manually.
Private Network Connection
SuperSign Player
SuperSign Manager
Internet Connection
SuperSign Player
SuperSign Manager
89
Appendix
Wireless Network Connection
This is used when SuperSign Manager and SuperSign Player are connected via a wireless router.
● SuperSign Manager and SuperSign Player support both wired and wireless network connectivity.
● When both wired and wireless network types are used at the same time, SuperSign Player may not work
properly.
● Unplug the LAN cable if you want to connect the player to SuperSign Manager wirelessly.
Do not use wireless network devices when you connect to SuperSign Manager with the wired network.
● Check whether SuperSign Manager and SuperSign Player are on the same network when you use a wired or
wireless router. If they use different networks, the player search will not be available. If SuperSign Manager is
located behind the router or the firewall, the connection may not work properly.
Wired/Wireless Router
SuperSign Player
SuperSign Manager
Wired/Wireless Complex Network
SuperSign Player
SuperSign Manager
90
Appendix
Monitor Models Supported by SuperSign
※ Display devices supported in the Media Player are subject to change without prior notice to improve the product
performance.
The range of features controlled by SuperSign Manager may vary depending on the monitors used with it. The
list below includes monitors that can be controlled by SuperSign Manager. Models not controlled by SuperSign
Manager are marked with an X.
91
Appendix
SuperSign Manager Menu List
File Menu
Main
Menu
File
Sub Menu
Option
Menu Enabled
Content Edit
Schedule
Description
Management
New
Create a new canvas
Open
Open the existing content
Add a file to media library
Add a media file to the library
Save
Save the content being created
Save as
Save the content as
Save as template
Save the content as the template
Export
Export the content
Import content
Import the content
Send to player
Send the content to the player for
playback
Logout
Log out the user
Change password
Modify the user password
Exit
Exit the program
Edit Menu
Main
Menu
Edit
92
Sub Menu
Option
Menu Enabled
Content Edit
Schedule
Description
Management
Canvas size
Set the canvas type, orientation
and size
Undo
Undo
Redo
Redo
Cut
Cut the selected object
Copy
Copy the selected object
Paste
Paste the copied object
Delete
Delete the selected object
Select all
Select all objects
Add group
Add a new group
Release Group
Release the selected group
Remove Group/Player
Delete the selected player/display
Appendix
View Menu
Main
Menu
Sub Menu
Zoom in/out
Option
Menu Enabled
Content Edit
Schedule
Management
150%
Zoom in 150%
120%
Zoom in 120%
100%
View in the original size
80%
Zoom out 80%
60%
Zoom out 60%
50%
Zoom out 50%
30%
Zoom out 30%
Preview
View
Content Edit
Window
Plan
Window
Manage
Window
Description
Preview the content being created
Timeline
Show or hide the timeline
Template/
Library
Show or hide the player/template/library
Property/Tools
Show or hide the properties/tools
Player/Library
Show or hide the player/library
Property/time
setting
Show or hide the properties/time setting
Library
Show or hide the library
Information/
Control
Show or hide the information/control
Option Menu
Main
Menu
Option
Sub Menu
Option
Menu Enabled
Content Edit
Schedule
Management
Description
Player
Search
Search the player
Content Edit
Set the content editing folder and the
automatic upload schedule
Management
Set the email address of the
administrator to send the log report
93
Appendix
Setting Menu
Main
Menu
Setting
Sub Menu
Canvas Setting
Window
Option
Menu Enabled
Content Edit
Schedule
Management
Show
Description
Show or hide the Canvas setting window
Server
View the server information
Initialize
Initialize the SuperSign Manager settings
Help Menu
Main
Menu
Help
94
Sub Menu
Option
Menu Enabled
Content Edit
Schedule
Management
Description
Technical
Support
View the information for LG Electronics
Technical Support
About
SuperSign
View the information for SuperSign
Manager
Appendix
Required Software and Codec Package Installation
Required Software
You should install all software below in order to take advantage of all Edit functions in the SuperSign solution.
Microsoft Office
To use MS Office files for media content, you need to have MS Office installed on both the Super- Sign Player and
the SuperSign Manager. (Microsoft Office 2000, XP, 2003, and 2007 are supported.)
Attention
● You should purchase and install Microsoft Office.
OpenOffice
To use OpenOffice file format for a media content, you need to have the OpenOffice package installed on both
SuperSign Player and SuperSign Manager. (OpenOffice 3.2 is supported.)
Attention
● You need to download the OpenOffice package from official website (http://www.openoffice.org) and install
it on your own.
Adobe Acrobat Reader (8.1 or Later)
To see Help and to use PDFs as media, Adobe Acrobat Reader version 8.1 or later (excluding the Lite version) is
required. Adobe Acrobat Reader should be installed on both SuperSign Manager and SuperSign Player.
Note
● You can download Adobe Acrobat Reader from the installation CD, or from the Adobe website at
www.adobe.com for free.
95
Appendix
Codec Package Installation
You need to install codecs if you want to upload or play videos. If SuperSign Manager and SuperSign Player have
different codecs installed, the player may not be able to play content. Use the same type and same version of codecs on SuperSign Manager and SuperSign Player.
You may need different codecs depending on the video files.
You can download codec packages from the links below.
● http://www.codecguide.com
● http://shark007.net
● http://www.free-codecs.com
Attention
● Please check the site's instructions concerning the
codec license details.
Note
● LG Electronics takes no responsibility for managing
the above sites. Each site's content may change
without prior notice.
Attention
● Check if the package you downloaded has the required codec and install it.
● Install the same codec package in SuperSign Manager and SuperSign Player.
● Do not re-install the package if it is already installed.
● If you want to install another codec package, make sure that the one previously installed has been removed.
Files Supported by SuperSign
Supported Video File Formats: .avi, .wmv, .mp4, .mov, .mkv, .ts, .tp, .mpg, .mpeg, .flv
Attention
● To register and play videos, the SuperSign Manager and SuperSign Player should have the required codec
pack.
Supported Image File Formats: .jpg, .bmp, .png.
Attention
● The maximum image size is 8,192 pixels (width or height). The total number of pixels should not exceed
16,777,216.
Supported Audio File Formats: .mp3, .wma, .wav
Supported Flash File Formats: .swf
Supported Document File Formats: .ppt, .xls, .doc, .pdf, pptx, .pps, .xlsx, .docx, Open Office(.odt, .ods, .odp)
96
Appendix
Limitations of Microsoft Windows Embedded Standard
The following are potential errors that may occur due to internal limitations of Microsoft Windows Embedded
Standard, which is the OS of SuperSign Player.
● If you press Alt + Enter on the DOS window, text other than English may be shown corrupted.
● If you use Save As function in the Print window, the menu window name will be displayed in English.
● When you move to sub-menu items such as Control Panel, some of the items, such as hyper terminal, country
and language setting, will be written in English.
97
Appendix
Swapping Displays
You can change the primary and secondary monitors in the Control Panel > Nvidia Control Panel.
Attention
With the Nvidia graphics chipset installed in SuperSign Media Player, you cannot change the primary and
secondary monitors in Display Properties in Windows.
98
Appendix
SMTP E-mail Settings
Follow the steps below to set the SMTP e-mail. Log reports can be sent to the e-mail address you designate.
1
Select Menu bar Options > Management to use the e-mail setting menu.
2
The Options window will appear.
3
Type an e-mail address in the Administrator E-mail field to receive the report. Type the e-mail server
address in the SMTP Server field.
4
If the SMTP server requires user identification, provide the user ID and password and then click OK.
(Encryption methods such as SPA and SSL are not supported.)
5
When you have filled in the required fields, click Test E-mail.
6
Check whether the test e-mail has arrived at the designated address.
Network Port Information
SuperSign Manager and Player use the following ports:
● 6080: Server Open
● 6949: Server Open
● 6950: Server Open
● 6952: Server Open
99
Make sure to read the Important Precautions
before using the product.
Keep the User’s Guide(CD) in an accessible
place for furture reference.
The model and serial number of the SET is
located on the back and one side of the SET.
Record it below should you ever need service.
MODEL
SERIAL
WARNING - This is a class A product. In
a domestic environment this product may
cause radio interference in which case the
user may be required to take adequate
measures.
Temporary noise is normal when powering
ON or OFF this device.
100
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