LG | GF-X9052GR | LG GF-X9052GR Owner’s Manual

OWNER'S MANUAL
FRIDGE& FREEZER
Read this owner's manual thoroughly before operating the appliance and keep it
handy for reference at all times.
www.LGSIGNATURE.com
MFL68302721
Copyright © 2017 - 2018 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS
This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS........................................................4
IMPORTANT SAFETY INSTRUCTIONS..................................................... 4
INSTALLATION.......................................................................14
Compartments........................................................................................... 14
Notes for Movement and Transport........................................................... 15
Notes for Installation.................................................................................. 15
Dimensions and Clearances...................................................................... 16
Ambient Temperature................................................................................ 16
Removing the Door.................................................................................... 17
Refitting the Door....................................................................................... 19
Adjusting the Height of the Door................................................................ 19
OPERATION............................................................................21
Parts and Functions................................................................................... 21
Notes for Operation................................................................................... 25
Using Control Panel................................................................................... 27
InstaView Function.................................................................................... 29
Auto Open Door Function.......................................................................... 30
Auto Open Drawer Function...................................................................... 31
Suggestion for More Usable Space........................................................... 31
CustomChill Pantry.................................................................................... 32
Easy Icemaker........................................................................................... 33
Other Functions......................................................................................... 35
SMART FUNCTIONS..............................................................36
Using LG SmartThinQ Application............................................................. 36
Using Smart Diagnosis™.......................................................................... 38
MAINTENANCE.......................................................................39
Notes for Cleaning..................................................................................... 39
Cleaning the Door Basket.......................................................................... 40
Cleaning the Shelf..................................................................................... 41
Cleaning the Vegetable Drawer................................................................. 41
Cleaning the Freezer Drawer.................................................................... 43
Cleaning the Drawer Support.................................................................... 44
Cleaning the Easy Icemaker / Ice Tray...................................................... 44
TROUBLESHOOTING............................................................45
Rev.02_032818
SAFETY INSTRUCTIONS
EN
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
•This
•
appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
4
EN
•If
• the appliance is equipped with a lock (some countries only),
keep the key out of reach of children.
Installation
•This
•
appliance should only be transported by two or more people
holding the appliance securely.
•Ensure
•
that the socket outlet is properly grounded, and that the
earth pin on the power cord is not damaged or removed from the
power plug. For more details on grounding, inquire at an LG
Electronics customer information centre.
•This
•
appliance is equipped with a power cord having an
equipment-grounding conductor and a grounding power plug. The
power plug must be plugged into an appropriate socket outlet that
is installed and grounded in accordance with all local codes and
ordinances.
•If
• the power cord is damaged or the hole of the socket outlet is
loose, do not use the power cord and contact an authorized
service centre.
•Do
• not plug the appliance into a multi socket adapter which does
not have a power cable(mounted).
•Do
• not modify or extend the power cable.
5
EN
•Avoid
•
using any extension cords or double adaptor. The appliance
should be connected to a dedicated power line which is separately
fused.
•Do
• not use a multi socket outlet which is not properly
grounded(portable). In case of using a properly-grounded multi
socket outlet (portable), use the multi socket outlet with the current
capacity of the power code rating or higher and use the multi
socket outlet only for the appliance. Failure to do so may result in
electric shock or fire due to the heat of multi socket outlet. The
power may be shut off when the circuit breaker is operated.
•Install
•
the appliance in a place where is easy to unplug the power
plug of the appliance.
•Be
• careful not to point the power plug up or let the appliance lean
against the power plug.
•Install
•
the appliance on a firm and level floor.
•Do
• not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
or rain or temperatures below freezing.
•Do
• not place the appliance in direct sunlight or expose it to the
heat from heating appliances such as stoves or heaters.
•Be
• careful not to expose the rear of the appliance when installing.
•Be
• careful not to let the appliance door fall during assembly or
disassembly.
•Be
• careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
•Do
• not connect a plug adapter or other accessories to the power
plug.
6
EN
Operation
•Do
• not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
•In
• case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
•Unplug
•
the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
•Do
• not touch the power plug or the appliance controls with wet
hands.
•Do
• not bend the power cable excessively or place a heavy object
on it.
•If
• water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
•Do
• not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
•Do
• not apply excessive force or impact to the back cover of the
appliance.
•Do
• not put animals, such as pets into the appliance.
•Be
• careful of nearby children when you open or close the
appliance door. The door may bump the child and cause injury.
•Avoid
•
the danger of children getting trapped inside the appliance.
A child trapped inside the appliance can cause suffocation.
•Do
• not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects(such candles, lamps,
etc.), or heating devices(such as stoves, heaters, etc.) on the
appliance.
7
EN
•If
• there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the area
immediately. This appliance uses a very eco-friendly gas
(isobutane, R600a) as the refrigerant. Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during
appliance transport, installation or operation can cause fire,
explosion or injury if sparks are caused.
•Do
• not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
•Immediately
•
unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour,
or smoke coming from the appliance.
•Fill
• with potable water only into icemaker or dispenser water tank.
Maintenance
•Disconnect
•
the power cord before cleaning the appliance or
replacing the inside lamp (where fitted).
•Securely
•
plug the power plug in the socket outlet after completely
removing any moisture and dust.
•Never
•
unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
•Do
• not spray water or inflammable substances(toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior
or exterior of the appliance to clean it.
•Do
• not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
8
EN
•Only
•
qualified service personnel from LG Electronics service
centre should disassemble, repair, or modify the appliance.
Contact an LG Electronics customer information centre if you
move and install the appliance in a different location.
•Do
• not use a hair drier to dry the inside of the appliance or place
a candle inside to remove the odours.
•Do
• not use mechanical devices or other means to accelerate the
defrosting process.
Disposal
•When
•
discarding the appliance, remove the door gasket while
leaving the shelves and baskets in place and keep children away
from the appliance.
•Dispose
•
of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.
Technical Safety
•Keep
•
ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
•Do
• not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
•The
•
refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or
a similarly qualified person before disposing of them.
9
EN
•This
•
appliance contains a small amount of isobutane refrigerant
(R600a), natural gas with high environmental compatibility, but it is
also combustible. When transporting and installing the appliance,
care should be taken to ensure that no parts of the refrigerating
circuit are damaged.
•Refrigerant
•
leaking out of the pipes could ignite or cause an
explosion.
•If
• a leak is detected, avoid any naked flames or potential sources
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of
the room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for
every 8 g of R600a refrigerant inside the appliance.
•The
•
amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
•Never
•
start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•This
•
appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
•Do
• not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
10
EN
CAUTION
To reduce the risk of minor injury to persons, malfunction,
or damage to the product or property when using this
product, follow basic precautions, including the following:
Installation
•Do
• not tilt the appliance to pull or push it when transporting.
•Make
•
sure not to get a body part such as a hand or foot stuck
while moving the appliance.
Operation
•Do
• not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
•Do
• not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves
or ice bin that will be exposed to temperatures below freezing.
•The
•
tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not
touch it with wet hands, as this may result in injury.
•Do
• not place heavy objects on top of the door in door.
•Do
• not use the door in door as a chopping board and ensure it is
not scratched by a sharp tool, as this may cause appliance
damage.
•Do
• not hang from the appliance door, storage room, shelf or fridge
door in door or climb up into it.
•Do
• not store an excessive amount of water bottles or containers
for side dishes on the door baskets. The basket may break or
your hand may bump into the surrounding structure, causing
injury.
11
EN
•Keep
•
food organized inside the appliance.
•Prevent
•
animals from nibbling on the power cable or water hose.
•Do
• not open or close the appliance door with excessive force.
•If
• the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
•Do
• not damage the refrigerant circuit.
•Do
• not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
•Do
• not clean glass shelves or covers with warm water when they
are cold. They may break if exposed to sudden temperature
changes.
•Never
•
eat frozen foods immediately after they have been taken
out in the freezer compartment.
•Do
• not open the door of the appliance with the door in door open,
or do not open the door in door while the door of the appliance is
open. The door in door may be struck by the edge of the
appliance and damaged.
•Do
• not grab the side of the refrigerator door when closing it. When
closing the door, please use the door handle.
12
EN
Maintenance
•Do
• not insert the shelves upside down. The shelves may fall,
causing injury.
•To
• remove frost from the appliance, contact an LG Electronics
customer information centre.
•Dispose
•
of the ice inside the ice bin in the freezer compartment
during an extended power outage.
13
INSTALLATION
EN
Compartments
Spanner Type 1
Spanner Type 2
Owner's Manual
••The appearance or components of the appliance may differ from model to model.
14
EN
Notes for Movement and
Transport
••Remove all food from inside the appliance.
Then, transport the appliance only after fixing
fragile parts such as shelves and the door
handle with tape. Failure to do so may cause
appliance damage.
••Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance. Failure to do so may cause
damage to the power plug or floor scratch.
••When transporting the appliance, more than
two people should transport the appliance
carefully. Dropping the appliance, which is
extremely heavy, may cause personal injury or
appliance failure.
••When transporting the appliance over a long
distance, keep the appliance upright. The
appliance may fall over, causing malfunctions.
Never transport the appliance laying down as
it can cause a refrigerant circulation
malfunction when it is turned back on again.
Notes for Installation
••Install the appliance on a solid and flat area.
−−If the appliance is installed on an uneven
floor, it can cause vibration and noise
causing the appliance to fall resulting in
injury. It could also cause the doors not to
close correctly and introduce moisture inside
the unit during operation.
−−If the appliance front or rear is not level,
adjust the front feet so that it can be
corrected. Severe cases may need the floor
to be packed out with strips of thin timber.
••Avoid placing the unit near heat sources,
direct sunlight or moisture.
••Connect the power supply cord (or plug) to
the outlet. Don't double up with other
appliances on the same outlet.
••After connecting the power supply cord (or
plug) to the outlet, Wait two or three hours
before you put food into the appliance. If you
add food before the appliance has cooled
completely, your food may spoil.
••After installing the appliance, connect the
power plug into a socket outlet. Before moving
and discarding the appliance, disconnect the
plug from the socket outlet.
15
EN
Dimensions and Clearances
Ambient Temperature
Too small of a distance from adjacent items
may result in the degradation of freezing
capability and increased electricity costs. Allow
over 50 mm of clearance from each adjacent
wall when installing the appliance.
••The appliance is designed to operate within a
limited range of ambient temperatures,
depending on the climate zone. Do not use
the appliance at a temperature exceeding the
limit.
••The internal temperature could be affected by
the location of the appliance, the ambient
temperature, the frequency of door opening
and so on.
••The climate class can be found on the rating
label.
A
D
F
B
E
G
C
A
B
C
D
E
F
G
16
Size
912 mm
1784 mm
929 mm
23 mm
906 mm
1285 mm
1700 mm
Climate Class
SN (Extended
Temperate)
N (Temperate)
ST (Subtropical)
T (Tropical)
Ambient Temperature
Range ºC
+10 - +32
+16 - +32
+16 - +38
+16 - +43 / +10 - +43*
*Australia, India, Kenya
NOTE
••The appliances rated from SN to T are
intended to be used at an ambient
temperature between 10 ºC and 43 ºC.
EN
Removing the Door
3
When it is necessary to move the appliance
through a narrow opening, removing the doors
is the recommended procedure.
WARNING
Rotate the hinge lever counterclockwise (1).
Lift the top hinge (2) free of the hinge lever
latch.
Hinge Lever Latch
••Disconnect the power cord, house fuse or
circuit breaker before installing or servicing the
appliance. Failure to follow these instructions
may result in death, fire or electric shock.
If your entrance door is too narrow for the
appliance to pass through, remove the
appliance doors and pass the appliance
laterally.
••When lifting the hinge free of the latch, be
careful that the door does not fall forward.
[The Left Fridge Door]
4
1
(1)
(2)
CAUTION
Remove the hinge lever by tapping the end
of it toward the outside edge of the cabinet.
Remove the screws from the hinge cover at
the top of the refrigerator. Lift the hook (not
visible), located on the side of the cover at
the bottom edge, with a flat-head
screwdriver.
CAUTION
••When lifting the hinge free of the latch, be
careful that the door does not fall forward.
2
Remove the cover. Disconnect all wire
harnesses (1).
17
EN
4
[The Right Fridge Door]
1
Remove the screws from the hinge cover at
the top of the refrigerator. Lift the hook (not
visible), located on the side of the cover at
the bottom edge, with a flat-head
screwdriver.
Lift the door from the middle hinge pin and
remove the door.
CAUTION
2
••Place the door on a non-scratching surface
with the inner side facing up.
Detach the wire harness (1).
[The Freezer Doors]
3
Remove the two hinge bolts.
2
Twist the hinge to raise the pivoting end so
that the door can be lifted off. Lift the door
off the lower hinge pin and remove it.
Rotate the hinge lever (1) clockwise. Lift the
top hinge (2) free of the hinge lever latch.
Hinge Lever Latch
CAUTION
••When lifting the hinge free of the hinge lever
latch, be careful that the door does not fall
forward.
18
1
EN
3
Unscrew the screw that attaches the lower
hinge cover and remove the cover.
(2)
4
(1)
Refitting the Door
Mount the doors in the reverse sequence of
their removal once the appliance has been
passed through all access doors.
Adjusting the Height of the
Door
[Fridge Door Height]
Disconnect all wire harnesses.
Open the fridge door and use the spanner type
1 to rotate the door hinge bolt as shown below.
Height difference
Fridge door
Freezer door
5
Remove the door by lifting it off the lower
hinge pin.
[Freezer Door Height]
[Method1]
Open the freezer door and use the spanner
type1 to rotate the door hinge bolt as shown.
Lower Hinge
Freezer door
Height difference
19
EN
CAUTION
••When tilting the appliance backward to loosen
the screen at the bottom of the appliance, two
or more people should hold the handles at the
bottom and rear top side of the appliance.
[Method2]
With the refrigerator door open, fit the spanner
type2 in the nut of the height adjustment screw,
and turn until it is level.
Raise the door
Lower the door
NOTE
••Support the bottom of the appliance once the
height adjustment screws on both sides of the
bottom have been completely loosened. This
way you can prevent the door from slanting
downward due to the weight of stored food
items.
20
Door Mullion and Auto Open Door
Once the door baskets are filled, the doors may
become misaligned, preventing the door mullion
or the Auto Open Door function from working
properly.
If the mullion on the left refrigerator door does
not open and close properly or the right door
stays ajar after the Auto Open Door function,
follow the directions below.
1
Make sure both front leveling legs are
extended fully and in firm contact with the
floor.
2
Follow the instructions in the Door
Alignment section to raise the left
refrigerator door until the door mullion is
once again working properly.
3
Adjust the right refrigerator door so it aligns
with the left refrigerator door.
OPERATION
EN
Parts and Functions
1
2
3
1 InstaView Door in DoorTM
The InstaView Door in DoorTM compartment allows for easy access to commonly used food
items.
2 Control Panel
To set the freezer and fridge temperatures.
3 Auto Open Door Sensor
The right fridge door opens automatically if you place your foot near the motion sensor at the
bottom of the door.
••The appearance or components of the appliance may differ from model to model.
21
EN
1
2
4
3
4
5
6
1 Smart Diagnosis Unit
Use this function when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.
2 Hygiene Fresh+ Filter
••This function minimizes bacteria and odor inside the appliance.
3 Adjustable Fridge Shelf(Optional)
Shelves are adjustable to meet individual storage needs.
CAUTION
••If you close the fridge door without pushing back the Adjustable Fridge Shelf, the appliance
may be damaged.
4 Vegetable Drawer
This is where fruits and vegetables are stored to remain fresh for as long as possible.
5 Custom Chill Pantry
This space is used to store meat, fish, dairy products, beverages, and other items that need to
be kept chilled.
6 Hidden Bar Tray
Store small item fresher than shelf area or defrost frozen items.
22
EN
7
8
7
9
7
8
10
7 Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.
8 InstaView Door in DoorTM Basket
This is where foods which are taken out frequently such as beverages and snacks are stored.
9 Adjustable Moving Basket
Easily move Adjustable Moving Basket up and down as necessary.
10 Door Mullion
This blocks the cold air of the refrigerator from leaking.
CAUTION
••To reduce the risk of scratching the door or breaking the center door mullion, make sure that
the refrigerator door mullion is always folded in.
23
EN
1
1
3
2
4
4
1 Auto Open Drawer
This is for long-term storage of frozen items.
2 Easy Icemaker
This is where ice is manually produced and stored.
3 Freezer Door Basket
This is where small packages of frozen food can be stored.
••Do not store ice cream or food which will be stored for a long period of time within these
baskets.
4 Auto Open Drawer Sensor
The freezer drawers automatically open when the freezer door is opened by at least 85 degrees.
24
EN
Notes for Operation
Suggestion for Energy Saving
••Do not use the ice water dispenser tank for
beverages other than drinking water.
••Users should keep in mind that frost can form.
If the door is not closed completely, if the
humidity is high during the summer, or if the
freezer door is opened frequently.
••Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
••Opening the door lets warm air enter the
appliance, and may cause the internal
temperature to rise.
••Do not open or close the appliance door
excessively.
••The LED lamp is only intended for use in
domestic appliances and is not suitable for
household room illumination.
••If you are leaving the appliance turned off for
an extended period of time, remove all food
and unplug the power cord. Clean the interior,
and leave the doors slightly ajar to prevent
mold from growing in the appliance.
••Ensure there is sufficient space between
stored foods. This allows cold air to be
circulated evenly and lowers electricity bills.
••Store hot food only after it has cooled in order
to prevent dew or frost.
••When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the appliance.
••Do not set the temperature of the appliance
lower than needed. For ice making in normal
climates, the freezer temperatures should be
set to -18 °C or colder.
••Do not put food near the temperature sensor
of the fridge compartment. Keep a distance of
at least 3 cm from the sensor.
••Please note that a temperature rise after
defrosting has a permissible range in the
appliance specifications. If you wish to
minimise the impact this may have on the
food storage due to a temperature rise, seal
or wrap the stored food in several layers.
••The automatic defrosting system in the
appliance ensures that the compartment
remains free of ice buildup under normal
operating conditions.
25
EN
Storing Foods Effectively
Max Freezing Capacity
••Store frozen food or refrigerated food inside
sealed containers.
••Check the expiration date and label (storage
instructions) before storing food in the
appliance.
••Do not store food for a long period of time
(more than four weeks) if it spoils easily at a
low temperature.
••Place the refrigerated food or frozen food in
each fridge or freezer compartment
immediately after purchasing.
••Avoid refreezing any food which has been
completely thawed. Freezing any food which
has been completely thawed again will lower
its taste and nutrition.
••Do not wrap and store vegetables with
newspaper. Printing material of newspaper or
other foreign substances may smear and
contaminate food.
••Do not overfill the appliance. Fill less than 70
% of the space. Cold air can not circulate
properly if the appliance is overfilled.
••Cool hot food before storing. If too much hot
food is placed inside, the internal temperature
of the appliance can increase and negatively
affect other foods stored in the appliance.
••If you set an excessively low temperature for
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.
••Always keep the appliance clean.
••If there are chill compartments in the
appliance, do not store vegetables and fruits
with higher moisture content in the chill
compartments as they may freeze due to the
lower temperature.
••In the event of a blackout, call the electricity
company and ask how long it is going to last.
−−You should avoid opening the doors, while
the power is off.
−−When the power supply gets back to normal,
check the condition of the food.
••The Express Freeze function will allow the
freezer to its maximum freezing capacity. This
generally takes up to seven hours, however, it
will automatically turn off after a given time
and can also be turned off manually at any
given time.
••To get better air circulation, insert all inner
parts like baskets, drawers, and shelves.
26
EN
Using Control Panel
Units and Functions
5.532 mm
1 *Wi-Fi
••This sets the appliance to connect to your
home’s Wi-Fi network.
6 Freezer Temperature
••This sets the freezer target temperature.
2 *Lock
••This locks the buttons on the control
panel.
7 Hygiene Fresh
••This sets the Hygiene Fresh function.
••This function minimizes bacteria and odor
inside the appliance.
3 Auto Door
••This sets the Auto Door function.
4 Auto Drawer
••This sets the Auto Drawer function.
5 Fridge Temperature
••This sets the target temperature of the
fridge.
••Hold the Fridge Temperature button for
3 seconds or more to configure the Fresh
Keeper option.
8 Express Freeze
••This sets Express Freeze functions.
9 Display Unit
You can check the appliance's settings.
••This image is the start-up screen.
••Press buttons 1 ~ 8 to display the
setting for each function.
••The actual control panel may differ from model to model.
27
EN
Notes for Using the Control Panel
••The control panel will turn on in any of the
following cases.
−−When the power is turned on
−−When a button is pressed
−−When the appliance door (fridge
compartment, freezer compartment, door in
door) is opened
••The control panel will turn off automatically for
energy saving in any of the following cases.
−−When one minute has passed after turning
on the power
−−When no button operation is carried out for
20 seconds after a desired button is pressed
−−When 20 seconds has passed after the
appliance door (fridge compartment, freezer
compartment, door in door) is opened and
closed
••If there is any finger or skin contact to the
control panel while cleaning it, the button
function may operate.
Setting the Temperature
This sets the fridge temperature or freezer
temperature.
••Press the Fridge button or Freezer button to
adjust the temperature.
••The initial temperature is set.
−−Fridge : 3 °C
−−Freezer : -18 °C
••The temperature can be adjusted.
−−Fridge : from 0 °C to 7 °C
−−Freezer : from -24 °C to -16 °C
••The actual inner temperature varies
depending on the food status, as the indicated
setting temperature is a target temperature,
not actual temperature within the appliance.
28
NOTE
••The default temperature setting may vary
depending on the appliance.
••Wait until two or three hours have passed
after connecting the appliance to the outlet
before storing food in the appliance.
••The appliance can automatically detect
problems during the operation.
••If a problem is detected, the appliance may
not operate and an error code is displayed
even when any button is pressed.
••When this occurs, do not turn off the power
and immediately contact the LG Electronics
customer information centre. If you turn off the
power, the repair technician from the LG
Electronics customer information centre may
have difficulty finding the problem.
Setting the Fresh Keeper
You can minimize the spoiling of food from
temperature changes by maintaining the
refrigerator’s temperature at 2 °C.
Press the Fridge Temperature button for 3
seconds and the Fresh Keeper will icon appear
in the control panel. Then the Fresh Keeper can
be configured.
••To turn off the Fresh Keeper, press the Fridge
Temperature button once while the fridge
temperature is displayed on the control panel
or hold the Fridge Temperature button for 3
seconds when the fridge temperature is not
displayed.
Setting Hygiene Fresh
Bacteria and odor inside the appliance can be
minimized with the Hygiene Fresh function.
However, the function is only effective for
bacteria floating in the appliance, not bacteria
adsorbed onto food.
••Each time you press the Hygiene Fresh
button, the Hygiene Fresh function mode will
change to Auto → Off → Auto alternatively.
EN
Setting Express Freeze
InstaView Function
The function can quickly freeze a large amount
of ice or frozen foods.
••When you press the Express Freeze button,
the Express Freeze icon lights on the control
panel.
••The function is enabled and disabled in turn
each time you press the button.
••The Express Freeze function automatically
terminates after a specific period has passed.
The InstaView function on the Door-in-Door lets
you see if you’re running low on frequently used
items like beverages and snacks, without
opening the refrigerator door.
Setting and Resetting Lock
This locks the buttons on the control panel.
••When you press the Lock button for 3
seconds, the Lock/Unlock icon on the control
panel lights. The function is enabled and
disabled in turn each time you press the
button.
••If you press a button other than lock when the
lock is set, the button will not function.
••When you press a button other than lock
when the lock is set, the Lock/Unlock icon on
the control panel will flash 3 times.
••To change a setting, first press the Lock
button for three seconds to disable the
function.
Setting Wi-Fi
The Wi-Fi button, when used with the LG
SmartThinQ application, allows the refrigerator
to connect to a home Wi-Fi network.
••The Wi-Fi icon shows the status of the
refrigerator’s network connection. The icon
illuminates when the refrigerator is connected
to the Wi-Fi network.
1
Knock twice on the glass to turn the LED
light inside the Door-in-Door on or off.
2
The LED light turns off automatically after
ten seconds.
••The InstaView Door-in-Door function is
disabled for 2 seconds after closing the left or
right freezer door, and momentarily disabled
whilst the ice dispenser is in use.
••Knock near the center of the glass. Knocking
near the edges of the glass may not activate
the InstaView Door-in-Door function.
••Knock hard enough so that the knocking
sound is audible.
••The InstaView Door-in-Door function may
activate if a loud noise occurs near the
refrigerator.
29
EN
Auto Open Door Function
The right refrigerator door opens automatically if
you place a foot near the motion sensor at the
bottom of the door. This is convenient when you
have both hands full of groceries and need to
open the refrigerator door. To set the Auto Open
Door function, press the button repeatedly to
toggle between the ON, Sound Off, and OFF
settings.
Using the Auto Open Door
Function
1
When the Auto Open Door Function is
enabled, text is displayed on the floor near
the motion sensor.
NOTE
••Place your foot close enough to the sensor
that the text appears on top of the foot, not
just on the toes.
CAUTION
••Disable the Auto Open Door function if you
have young children or individuals lacking in
cognitive ability in the home. They could be
injured if the door opens unexpectedly while
they are nearby.
NOTE
2
30
Pass one foot in front of the motion sensor
and step on the displayed text. The right
door opens. If the door opens less than 20
degrees and is not opened further, it will
close automatically after 3 seconds.
••The displayed text may not be readable on
some flooring materials, but this will not affect
the performance of the Auto Open Door
function.
••If flooring material is highly reflective (metal,
glass tile), the motion sensor may malfunction
and the Auto Open Door function may not
work properly.
••Reflective objects placed in front of the motion
sensor may cause the text to display, but the
text disappears if no movement is detected.
••If a pet passes by when a person is standing
in front of the product, the automatic door
open function may be activated.
EN
Auto Open Drawer Function
When Auto Open Drawer is enabled, the freezer
drawers automatically open when the freezer
door is opened. The drawers automatically
close when the freezer door is closed.
Setting Auto Open Drawer
Function
Suggestion for More Usable
Space
Using Without Drawer Support
To make more spacious refrigerator
compartment, remove drawer supports and
shelves.
Press Auto Drawer to activate or deactivate the
function. When the function is activated, an icon
appears on the display.
Using Auto Open Drawer Function
Open the freezer door at least 85 degrees to
automatically open the drawers. Slowly close
the door to automatically close the drawers.
1
Press the levers on either side of the
drawer support.
2
Keeping both levers pressed, lift the drawer
support slightly and remove it from the rail
system.
More than 85°
CAUTION
••Do not use excessive force to push or pull the
freezer drawers.
••Do not slam the freezer door shut while the
drawers are open. Failure to follow these
warnings may result in personal injury or
damage to the product.
31
EN
Using Without Freezer Drawer
CustomChill Pantry
To make more spacious freezer compartment,
remove freezer drawers.
This space is used to store meat, fish, dairy
products, beverages, and other items that need
to be kept chilled.
1
Press the Auto Drawer button on the
control panel to deactivate the Auto Open
Drawer function.
Setting the CustomChill Pantry
Choose a temperature setting for the
CustomChill pantry by pressing the Select
button repeatedly to toggle between Meat, Deli,
or Produce.
2
Lift the empty freezer drawer slightly to
remove it from the shelf.
Freezer Drawer
Shelf
NOTE
••Deactivate the Auto Open Drawer function
before using. Be careful that food does not fall
from the shelf.
••Slightly pull and push the shelf. Be careful that
food does not fall from the shelf.
••Freezer drawer may not be clossed it food get
stuck behind the drawer.
32
The temperature setting becomes progressively
colder from Produce → Deli → Meat.
CAUTION
••Vegetables or fruit may freeze if placed in the
CustomChill™ pantry when it is set to Meat or
Deli.
EN
Easy Icemaker
This is a space that easily makes and stores ice
without having to remove the ice storage bin.
Taking Out Ice
1
Rotate the ice separation handle on the
icemaker clockwise.
2
Lift the ice storage bin slightly and remove.
Making Ice
1
2
3
Remove the water bottle from the Icemaker.
Take the cap off and fill with water up to the
level marked on the bottle’s mouth.
Put the cap back on and put the water
bottle back in its place, careful not to spill
any water.
CAUTION
••If you open and close the freezer door
frequently, it may take longer for water to be
frozen.
••There may be slight differences in the time it
takes the water to freeze depending on the
season.
••The time for water to be frozen may vary
according to the season. Until 24 hours after
initial installation, the temperature inside the
appliance may not be stabilized so that it may
take longer for water to be frozen.
••Make sure to be careful as the edges of the
ejected ice may be sharp.
NOTE
CAUTION
••If water doesn’t come out because the mouth
of the water bottle has frozen, melt the ice
with warm water before using.
••Water could overflow if any ice is left in the
ice tray when supplying water using the water
bottle.
••Take care not to spill water when inserting the
ice tray after filling it.
••If one or two cells of the ice tray are empty,
gently shake the tray to fill them evenly.
••If ice cannot be detached easily, rotate the ice
separation handle of the icemaker once again.
••Please note that ice may stick together if you
rotate the ice separation handle of the
icemaker before the water has completely
frozen.
••It takes approximately three hours for water at
the temperature of -20 °C to be frozen
completely.
••When placing the ice storage bin back to its
original position after using, make sure to
check if it is inserted all the way in.
••The proper storage amount of the ice storage
bin is the amount of ice made three times. If
more than the amount of ice made for three
times is stored, the ice storage bin may not
come out and will become stuck. Do not store
more than three ejected ice trays of ice in the
ice storage bin.
33
EN
Adjustable Moving Basket
Hidden Bar Tray
Easily Adjustable Moving Basket up and down
as necessary.
••Remove all items from the Adjustable Moving
Basket before moving it up or down.
••Adjusting the Adjusting Moving Basket allows
taller food items to be stored more
conveniently.
The Hidden Bar Tray compartment is slightly
cooler than the shelf or door bin areas, so it is
a convenient place to store dairy snacks or
other small items you want to keep especially
cold. It is also a handy place to defrost meat.
1
To raise the Adjustable Moving Basket, hold
the bottom of the basket in the center and
push the basket up until it clicks into place.
CAUTION
2
To lower the Adjustable Moving Basket,
press up to release the levers at the bottom
of the basket and lower the basket until it
clicks into place.
••To reduce the risk of scratching the door and
breaking the center door mullion, make sure
that the refrigerator door mullion is always
folded in.
••The door alarm sounds every 30 seconds if
the door remains open longer than one
minute. Ensure that the folding mullion is
folded in before closing the left-hand door.
NOTE
••To open the cover, push the handle toward the
rear of the bin to release the catch.
••To close the cover, slide the cover over the
bin until the catch clicks into place.
CAUTION
••To avoid personal injury or damage to the
basket or its contents, empty the Adjustable
Moving Basket bin before moving it up or
down.
34
EN
Other Functions
Door Open Alarm
The alarm sounds 3 times in 30 second
intervals if the door (fridge compartment, freezer
compartment, door in door) is left open or not
completely closed for one minute.
••Contact the LG Electronics customer
information centre if the alarm sound
continues even after closing the door.
Failure Detection
The appliance can automatically detect
problems during the operation.
••If a problem is detected, the appliance may
not operate and an error code is displayed
even when any button is pressed.
••When this occurs, do not turn off the power
and immediately contact the LG Electronics
customer information centre. If you turn off the
power, the repair technician from the LG
Electronics customer information centre may
have difficulty finding the problem.
35
SMART FUNCTIONS
Using LG SmartThinQ
Application
Things to check before using LG
SmartThinQ
••For appliances with the
or
logo
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
••If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a
long time to register or installation may
fail.
2
Turn off the Mobile data or Cellular Data
on your smartphone.
••For iPhones, turn data off by going to
Settings → Cellular → Cellular Data.
3
Connect your smartphone to the wireless
router.
EN
••If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
••The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
••The network connection may not work
properly depending on the Internet service
provider.
••The surrounding wireless environment can
make the wireless network service run slowly.
••The appliance cannot be registered due to
problems with the wireless signal
transmission. Unplug the appliance and wait
about a minute before trying again.
••If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
••The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
••Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
••If the security protocol of the router is set to
WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.
Installing LG SmartThinQ
NOTE
••To verify the Wi-Fi connection, check that
Wi-Fi
icon on the control panel is lit.
••The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
••LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
36
Search for the LG SmartThinQ application from
the Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
and install the application.
NOTE
••If you choose the simple login to access the
LG SmartThinQ application, you must go
through the appliance registration process
each time you change your smartphone or
reinstall the application.
EN
Wi-Fi Function
••For appliances with the
or
logo
Communicate with the appliance from a smart
phone using the convenient smart features.
Firmware Update
Keep the appliance performance updated.
Smart Diagnosis™
If you use the Smart Diagnosis function, you will
be provided with the useful information such as
a correct way of using the appliance based on
the pattern of use.
Settings
Allows you to set various options on the
refrigerator and in the application.
NOTE
••If you change your wireless router, your
Internet service provider or your password
after registering the appliance, please delete it
from the LG SmartThinQ Settings → Edit
Product and register again.
••The application is subject to change for
appliance improvement purposes without
notice to users.
••Functions may vary by model.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG
SmartThinQ application, allows the appliance to
connect to a home Wi-Fi network. The Wi-Fi
icon shows the status of the appliance’s
network connection. The icon illuminates when
the appliance is connected to the Wi-Fi network.
NOTE
••To disable the Wi-Fi function, press and hold
the Wi-Fi button for 3 seconds. Wi-Fi icon will
be turned off.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
email request to opensource@lge.com. This
offer is valid for a period of three years after our
last shipment of this product. This offer is valid
to anyone in receipt of this information.
Smart Diagnosis™ Using a Smart
Phone
••For appliances with the
or
logo
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails.
Smart Diagnosis™ can not be activated unless
the appliance is connected to power. If the
appliance is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.
Initial Appliance Registration
Run the LG SmartThinQ application and follow
the instructions in the application to register the
appliance.
Re-registering the Appliance or
Registering Another User
Press and hold the Wi-Fi button for 3 seconds
to temporarily turn it off. Run the LG
SmartThinQ application and follow the
instructions in the application to register the
appliance.
37
EN
Using Smart Diagnosis™
Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails. Use this function only to
contact the service representative, not during
normal operation.
1
Press the Lock button to activate the lock
function.
••If the lock function has been activated
already, press the Lock button to
deactivate the lock function, and then
press the Lock button again to activate
the lock function.
••Please note that the Smart Diagnosis
function will not operate until five minutes
has passed since the lock function was
activated.
2
Open the fridge door and then hold the
phone on the upper right speaker hole.
••Position the phone so that its microphone
is aligned with the speaker hole.
3
Press and hold the Freezer button for three
seconds or longer while continuing to hold
your phone to the speaker.
38
4
After the data transfer is complete, the
service agent will explain the result of the
Smart Diagnosis™.
NOTE
••Position the phone so that its microphone is
aligned with the speaker hole.
••The Smart Diagnosis™ sound is generated
after around three seconds.
••Hold the phone to the upper right speaker
hole and wait while the data is transmitted.
••Do not take the phone off the speaker hole
while the data is transmitted.
••The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
••When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off
and then on again after a few seconds.
Afterwards the customer information centre
explains the diagnosis result.
••The Smart Diagnosis™ function depends on
the local call quality.
••The communication performance will improve
and you can transmit a better signal if you use
a land line home phone.
••If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
MAINTENANCE
Notes for Cleaning
••When removing a shelf or drawer from inside
the appliance, remove all stored foods from
the shelf or drawer to prevent injury or
damage to the appliance.
−−Otherwise, injury may occur due to the
weight of stored foods.
••If cleaning the outside air vents of the
appliance by means of vacuuming, then the
power cord should be unplugged from the
outlet to avoid any static discharge that can
damage the electronics or cause an electric
shock.
••Detach the shelves and drawers and clean
them with water, and then dry them
sufficiently, before replacing them.
••Regularly wipe the door gaskets with a wet
soft towel.
••Door basket spills and stains should be
cleaned as they can compromise storage
ability of the basket and could even be
damaged.
••After cleaning, check if the power cable is
damaged, warm or improperly plugged.
••Keep the air vents on the exterior of the
appliance clean.
−−Blocked air vents can cause fire or appliance
damage.
EN
••Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto
paste wax). Apply wax with a clean, soft cloth.
••For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm
water. Do not use abrasive or harsh cleaners.
Dry thoroughly with a soft cloth.
••When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not
use cleaning agents containing flammable
substances.
−−This may cause discoloration or damage to
the appliance.
−−Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.
••For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm
water. Do not use abrasive or harsh cleaners.
Dry thoroughly with a soft cloth.
••Never clean the shelves or containers in the
dishwasher.
−−The parts may become deformed due to the
heat.
••If the appliance is equipped with an LED
lamp, do not remove lamp cover and LED
lamp in any attempt to repair or service it.
Please, contact the LG Electronics customer
information centre.
39
EN
Cleaning the Door Basket
Removing the Left Fridge Door
Basket
Removing the Upper InstaView
Basket
1
Open the latches underneath the basket by
rotating them inwards. Tilt the front of the
basket up until the tabs on the top sides
clear the rails, then push the basket slightly
backward.
2
Hold both edges of the basket and remove
it by lifting it upward.
Hold both edges of the basket and remove it by
lifting it upward.
Removing the Freezer Door
Basket and Lower InstaView
Basket
To remove the door baskets, slightly lift both
ends of the basket and pull forward to separate.
Refitting the Freezer Door Basket
and Lower InstaView Basket
To replace, match both ends of the basket to
the hole, and push with force until it clicks into
place.
40
EN
Cleaning the Shelf
Removing the Fridge Shelf
Tilt up the front of the shelf and lift it straight up.
Pull the shelf out.
Refitting the Fridge Shelf
Tilt the front of the shelf up and guide the rear
shelf hooks into the slots at the desired height.
Then, lower the front of the shelf so that the
hooks drop into the slots.
Cleaning the Vegetable
Drawer
Removing the Vegetable Drawer
1
Pull the crisper drawer out until it stops.
2
Slightly lift the crisper drawer to remove it
from the support.
CAUTION
CAUTION
••Please note that injuries can be caused by the
weight of stored food items when removing
the vegetable drawer.
••Make sure that shelves are level from one
side to the other. Failure to do so may result
in the shelf falling or food spilling.
NOTE
••The left side shelf is marked “LEFT”.
••If left and right side shelves are switched, they
are not properly assembled.
41
EN
Removing the Vegetable Drawer
Box
1
3
Tilt the cover slightly and support it with one
hand while pulling it out.
4
Open the convertible pantry and lift the front
side of the vegetable drawer box with both
hands.
5
Slide one hand under the vegetable drawer
box and tilt the box up slightly to remove it.
Fully open the fridge door and pull out all
the shelves.
CAUTION
••To avoid injury, always empty the shelves and
vegetable drawers before removing them.
2
42
Lift the front of the vegetable drawer cover
until you hear a loud click.
EN
Refitting the Vegetable Drawer
Box
1
Use one hand to support the bottom of the
vegetable drawer box while aligning the
inner edge of the box with the groove inside
the refrigerator. Lower the box into place.
2
Angle the vegetable drawer cover into the
refrigerator and then lower it into place.
3
Slide the vegetable drawer cover back until
it stops.
Cleaning the Freezer Drawer
Removing the Freezer Drawer
1
Pull the freezer drawer out until it stops.
Empty all contents out of the drawer before
removing it.
2
Lift the empty freezer drawer slightly to
remove it from the support.
CAUTION
••The drawers are heavy. Always use two hands
when removing or assembling the drawers to
avoid product damage or personal injury.
Always empty drawers before removing them.
••Always open the freezer doors completely
before removing or assembling the drawers.
43
EN
Cleaning the Drawer Support
Removing the Drawer Support
1
Press the levers on either side of the
drawer support.
2
Keeping both levers pressed, lift the drawer
support slightly and remove it from the rail
system.
Refitting the Drawer Support
1
Pull out and remove the rail of the drawer
support.
Cleaning the Easy Icemaker /
Ice Tray
Removing the Easy Icemaker
1
Grab both sides of the freezer door
basketon top of the icemaker and pull
upwards to remove it.
2
Grab both sides of the icemaker and pull
upwards to remove it.
CAUTION
••Separate each part in the proper order.
Removing the ice tray first could cause
damage to the product.
••When removing the icemaker, hold onto the
ice tray to make sure it doesn’t fall out.
Removing the Ice Tray
2
1
Hold onto the ice tray handle and pull
outward to remove it.
2
Put it back in its place after cleaning.
Align the drawer support on the rail and
press it down until you hear snap sound.
CAUTION
••When cleaning, wipe all components except
the ice tray with a wet towel and wait until
they are completely dry before using. Failure
to do so could cause the product to
malfunction.
44
TROUBLESHOOTING
Symptoms
There is no
refrigeration or
freezing.
Reason
Is there a power interruption?
If the power plug unplugged
from the outlet?
Is the fridge or freezer
temperature set to its warmest
setting?
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
EN
Solution
••Check the power of other
appliances.
••Plug the power plug in the outlet
properly.
••Set the fridge or freezer temperature
to 'Medium'.
••Check the installation area and
reinstall it away from heat generating
objects.
••Cool the hot food first before putting
it in the fridge or freezer
compartment.
••Maintain an appropriate space
Did you put in too much food?
between food.
••Completely close the door and make
Are the appliance doors
sure that stored food is not
completely closed?
obstructing in the door.
••Adjust the installation position to
Is there enough space around
make enough space around the
the appliance?
appliance.
Is the fridge or freezer
••Set the fridge or freezer temperature
temperature set to 'Warm'?
to 'Medium'.
••Store foods with strong smells in a
Did you put in food with a
The appliance
sealed containers.
strong smell?
contains a bad smell.
••Throw away rotten vegetables and
clean the vegetable drawer. Do not
Vegetables or fruit may have
store vegetables too long in the
spoiled in the drawer?
vegetable drawer.
••It is not possible for customers to
replace the inside lamp in the
appliance as they are not
The inside lamp in the Does the inside lamp in the
serviceable. If the inside lamp does
appliance does not
appliance
turn
off?
not turn on, please contact the LG
turn on.
Electronics customer information
centre.
There is poor
refrigeration or
freezing.
Did you store hot food without
cooling it first?
45
EN
Symptoms
The appliance door is
not closed tightly.
Reason
Is the appliance leaning
forward?
Were the shelves properly
assembled?
Did you close the door with
excessive force?
It is difficult to open
the appliance door.
Did you open the door right
after you closed it?
Door mullion does not Are front leveling legs
fold in and out
extended, appliance level, and
properly.
doors aligned?
46
Solution
••Adjust the front feet to raise the front
side slightly.
••Refit the shelves if needed.
••If you apply too much force or speed
when closing the door, it may remain
briefly open before closing. Make
sure that you do not slam the door
closed. Close without force.
••If you try to open the appliance door
within one minute after you closed it,
you may have difficulties because of
the pressure inside the appliance.
Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
••Once the door baskets are filled, the
doors may become misaligned,
preventing the door mullion or the
Auto Open Door function from
working properly. Extend both front
leveling legs fully so they are in firm
contact with the floor. Follow the
instruction in the Door Alignment
section to raise the left appliance
door until the door mullion is once
again working properly. Adjust the
right appliance door so it aligns with
the left appliance door.
EN
Symptoms
Reason
Solution
Did you store hot food without ••Cool the hot food first before putting
it in the fridge or freezer
cooling it first?
compartment.
••Although the condensation will
disappear soon after you close the
Did you leave the appliance
There is condensation door open?
appliance door, you can wipe it with
inside the appliance
a dry cloth.
or on the bottom of
•
•
Condensation can form due to the
the vegetable drawer
temperature difference from the
Do you open and close the
cover.
outside. Wipe out the dampness with
appliance door too frequently?
a dry cloth.
Did you put warm or moist
••Store food in a covered or sealed
food inside without sealing it
container.
in a container?
••Check if the food item inside the
appliance is blocking the door and
Doors may not be closed
make sure that the door is tightly
properly?
closed.
••Cool the hot food first before putting
Did you store hot food without
Frost has formed in
it in the fridge or freezer
cooling it first?
the freezer
compartment.
compartment.
••Make sure that air entry or exit is not
Is the air entry or exit of the
blocked so that the air can circulate
freezer compartment blocked?
inside.
••Maintain an appropriate space
Is the freezer compartment
between items.
overfilled?
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EN
Symptoms
Reason
Solution
Did you open and close the
appliance door frequently or is ••Frost or condensation can form if the
outside air penetrates inside the
the appliance door improperly
appliance.
closed?
Frost or condensation
has formed inside or
••Condensation can appear on the
outside the appliance.
exterior of the appliance if the
Is the installation environment
installation area is too humid or on a
humid?
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
Is the appliance installed on a ••Install the appliance on a solid and
weak floor or improperly
flat area.
leveled?
••Adjust the installation position to
Does the rear of the appliance
The appliance is
allow enough clearance around the
touch the wall?
noisy and generates
appliance.
abnormal sounds.
••Remove the scattered objects from
Are objects scattered behind
behind the appliance.
the appliance?
Is there an object on top of the ••Remove the object on top of the
appliance.
appliance?
••The heat releasing pipe to prevent
condensation is installed on the front
There are anti condensation
and side of the appliance. You may
The side or front of
pipes fitted to these areas of
feel it particularly hot right after the
the appliance is
the appliance to reduce
appliance is installed or during the
warm.
condensation forming from
summer. You can be assured that
around the door area.
this is not a problem and is quite
normal.
••Check if the water has leaked from a
Is there water leakage around
sink or another place.
There is water inside the appliance?
or outside of the
••Check if the water is from the
Is there water on the bottom of
appliance.
thawed frozen food or a broken or
the appliance?
dropped container.
48
EN
Symptoms
Clicking noises
Rattling noises
Whooshing noises
Gurgling noises
Popping noises
Vibrating
Reason
Solution
The defrost control will click
when the automatic defrost
cycle begins and ends. The
thermostat control (or
••Normal Operation
appliance control on some
models) will also click when
cycling on and off.
Rattling noises may come from
the flow of appliance, the
water line on the back of the
••Normal Operation
unit (for plumbed models
only), or items stored on top of
or around the appliance.
••Floor is weak or uneven or leveling
Appliance is not resting evenly
legs need to be adjusted. See the
on the floor.
Door Alignment section.
••Normal operation. If the compressor
Appliance with linear
does not stop rattling after three
compressor was moved while
minutes, turn the power to the
operating.
appliance off and then on again.
Evaporator fan motor is
circulating air through the
••Normal Operation
fridge and freezer
compartments.
Air is being forced over the
••Normal Operation
condenser by the condenser
fan.
Appliance flowing through the ••Normal Operation
cooling system
Contraction and expansion of
••Normal Operation
the inside walls due to
changes in temperature.
If the side or back of the
appliance is touching a cabinet ••To eliminate the noise, make sure
that the sides and back do not make
or wall, some of the normal
any contact with any wall or cabinet.
vibrations may make an
audible sound.
49
EN
Symptoms
Your home appliance
and smartphone is
not connected to the
Wi-Fi network.
Reason
Solution
••Find the Wi-Fi network connected to
The password for the Wi-Fi
your smartphone and remove it, then
that you are trying to connect
register your appliance on LG
to is incorrect.
SmartThinQ
••Turn off the Mobile data of your
Mobile data for your
smartphone and register the
smartphone is turned on.
appliance using the Wi-Fi network.
••The wireless network name (SSID)
should be a combination of English
The wireless network name
letters and numbers. (Do not use
(SSID) is set incorrectly.
special characters.)
••Only a 2.4 GHz router frequency is
supported. Set the wireless router to
2.4 GHz and connect the appliance
The router frequency is not 2.4
to the wireless router. To check the
GHz.
router frequency, check with your
Internet service provider or the
router manufacturer.
••If the distance between the
appliance and the router is too far,
the signal may be weak and the
The distance between the
connection may not be configured
appliance and the router is too
correctly. Move the location of the
far.
router so that it is closer to the
appliance.
Warranty period of Inverter Compressor :
Ten(10) years from the date of original retail purchase. Part only (Consumer will be charged for labor)
Noises associated with normal operation and failure to follow instructions found in the use and care
and installation guides or operating the unit in an unsuitable environment will not be covered under
this warranty.
Ten(10) years from the date of original retail purchase. Part only (Consumer will be charged for labor)
Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or operating the unit in an unsuitable environment will not be covered under this warranty.
50
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