LG | GT-M5967BL | LG GT-M5967PZ Owner’s Manual

OWNER'S MANUAL
FRIDGE&
FREEZER
Read this owner's manual thoroughly before operating the appliance and keep
it handy for reference at all times.
EN ENGLISH
MFL70367002
Rev.00_121117
www.lg.com
Copyright © 2017 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS
This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS..................................................................3
IMPORTANT SAFETY INSTRUCTIONS..................................................................3
INSTALLATION................................................................................. 11
Notes for Movement and Transport........................................................................ 11
Notes for Installation............................................................................................... 11
Leg Adjustment....................................................................................................... 11
Dimensions and Clearances...................................................................................12
Ambient Temperature.............................................................................................12
OPERATION......................................................................................13
Parts and Functions................................................................................................13
Notes for Operation................................................................................................15
Control Panel..........................................................................................................17
Water Dispenser (Optional)....................................................................................19
Moving Ice Maker...................................................................................................20
Fresh Vegetable Drawer.........................................................................................21
Other Functions......................................................................................................21
SMART FUNCTIONS........................................................................22
Using LG SmartThinQ Application..........................................................................22
Using Smart Diagnosis™.......................................................................................24
MAINTENANCE.................................................................................26
Notes for Cleaning..................................................................................................26
Cleaning the Door Basket.......................................................................................26
Cleaning the Shelf..................................................................................................27
Cleaning the Vegetable Drawer..............................................................................27
Cleaning the Water Dispenser (Optional)...............................................................28
TROUBLESHOOTING......................................................................29
SAFETY INSTRUCTIONS
EN
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
•This
•
appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
•If
• the appliance is equipped with a lock (some countries only),
keep the key out of reach of children.
3
EN
Installation
•This
•
appliance should only be transported by two or more people
holding the appliance securely.
•Ensure
•
that the socket outlet is properly grounded, and that the
earth pin on the power cord is not damaged or removed from the
power plug. For more details on grounding, inquire at an LG
Electronics customer information centre.
•This
•
appliance is equipped with a power cord having an
equipment-grounding conductor and a grounding power plug. The
power plug must be plugged into an appropriate socket outlet that
is installed and grounded in accordance with all local codes and
ordinances.
•If
• the power cord is damaged or the hole of the socket outlet is
loose, do not use the power cord and contact an authorized
service centre.
•Do
• not plug the appliance into a multi socket adapter which does
not have a power cable(mounted).
•Do
• not modify or extend the power cable.
•Avoid
•
using any extension cords or double adaptor. The appliance
should be connected to a dedicated power line which is separately
fused.
•Be
• careful not to point the power plug up or let the appliance lean
against the power plug.
•Install
•
the appliance in a place where is easy to unplug the power
plug of the appliance.
•Do
• not use a multi socket outlet which is not properly
grounded(portable). Upon using a properly-grounded multi socket
outlet (portable), use a product with the current capacity of the
power code rating or higher. Failure to do so may result in electric
shock or fire due to the heat of multi socket outlet. The power may
be shut off when the circuit breaker is operated.
4
EN
•Install
•
the appliance on a firm and level floor.
•Do
• not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
or rain or temperatures below freezing.
•Do
• not place the appliance in direct sunlight or expose it to the
heat from heating appliances such as stoves or heaters.
•Be
• careful not to expose the rear of the appliance when installing.
•Be
• careful not to let the appliance door fall during assembly or
disassembly.
•Be
• careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
•Do
• not connect a plug adapter or other accessories to the power
plug.
Operation
•Do
• not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
•In
• case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
•Unplug
•
the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
•Do
• not touch the power plug or the appliance controls with wet
hands.
•Do
• not bend the power cable excessively or place a heavy object
on it.
•If
• water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
5
EN
•Do
• not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
•Do
• not apply excessive force or impact to the back cover of the
appliance.
•Do
• not put animals, such as pets into the appliance.
•Be
• careful of nearby children when you open or close the
appliance door. The door may bump the child and cause injury.
•Avoid
•
the danger of children getting trapped inside the appliance.
A child trapped inside the appliance can cause suffocation.
•Do
• not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects(such candles, lamps,
etc.), or heating devices(such as stoves, heaters, etc.) on the
appliance.
•If
• there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the area
immediately. This appliance uses a very eco-friendly gas
(isobutane, R600a) as the refrigerant. Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during
appliance transport, installation or operation can cause fire,
explosion or injury if sparks are caused.
•Do
• not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
•Immediately
•
unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour,
or smoke coming from the appliance.
•Fill
• with potable water only into icemaker or dispenser water tank.
6
EN
Maintenance
•Disconnect
•
the power cord before cleaning the appliance or
replacing the inside lamp (where fitted).
•Securely
•
plug the power plug in the socket outlet after completely
removing any moisture and dust.
•Never
•
unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
•Do
• not spray water or inflammable substances(toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior
or exterior of the appliance to clean it.
•Do
• not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
•Only
•
qualified service personnel from LG Electronics service
centre should disassemble, repair, or modify the appliance.
Contact an LG Electronics customer information centre if you
move and install the appliance in a different location.
•Do
• not use a hair drier to dry the inside of the appliance or place
a candle inside to remove the odours.
•Do
• not use mechanical devices or other means to accelerate the
defrosting process.
Disposal
•When
•
discarding the appliance, remove the door gasket while
leaving the shelves and baskets in place and keep children away
from the appliance.
•Dispose
•
of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.
7
EN
•When
•
discarding the appliance, contact an authorized waste
center. This appliance contains a small amount of isobutane
refrigerant (R600a) as the refrigerant, and it is a flammable gas.
Technical Safety
•Keep
•
ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
•Do
• not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
•The
•
refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or
a similarly qualified person before disposing of them.
•This
•
appliance contains a small amount of isobutane refrigerant
(R600a), natural gas with high environmental compatibility, but it is
also combustible. When transporting and installing the appliance,
care should be taken to ensure that no parts of the refrigerating
circuit are damaged.
•Refrigerant
•
leaking out of the pipes could ignite or cause an
explosion.
•If
• a leak is detected, avoid any naked flames or potential sources
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of
the room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for
every 8 g of R600a refrigerant inside the appliance.
•The
•
amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
8
EN
•Never
•
start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•This
•
appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
•Do
• not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
CAUTION
To reduce the risk of minor injury to persons, malfunction,
or damage to the product or property when using this
product, follow basic precautions, including the following:
Installation
•Do
• not tilt the appliance to pull or push it when transporting.
•Make
•
sure not to get a body part such as a hand or foot stuck
while moving the appliance.
Operation
•Do
• not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
•Do
• not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves
or ice bin that will be exposed to temperatures below freezing.
•The
•
tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not
touch it with wet hands, as this may result in injury.
•Do
• not hang from the appliance doors, storage room, shelf or
climb up into it.
9
EN
•Do
• not store an excessive amount of water bottles or containers
for side dishes on the door baskets. The basket may break or
your hand may bump into the surrounding structure, causing
injury.
•Keep
•
food organized inside the appliance.
•Prevent
•
animals from nibbling on the power cable or water hose.
•Do
• not open or close the appliance door with excessive force.
•If
• the hinge of the product door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
•Do
• not damage the refrigerant circuit.
•Do
• not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
•Do
• not clean glass shelves or covers with warm water when they
are cold. They may break if exposed to sudden temperature
changes.
•Never
•
eat frozen foods immediately after they have been taken
out in the freezer compartment.
•Do
• not use a thin crystal cup or chinaware when dispensing.
•Make
•
sure not to get a hand or foot stuck upon opening or closing
the appliance door.
Maintenance
•Do
• not insert the shelves upside down. The shelves may fall,
causing injury.
•To
• remove frost from the appliance, contact an LG Electronics
customer information centre.
•Dispose
•
of the ice inside the ice bin in the freezer compartment
during an extended power outage.
10
INSTALLATION
Notes for Movement and
Transport
••Remove all food from inside the appliance.
Then, transport the appliance only after fixing
fragile parts such as shelves and the door
handle with tape. Failure to do so may cause
appliance damage.
••Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance. Failure to do so may cause
damage to the power plug or floor scratch.
••When transporting the appliance, more than
two people should transport the appliance
carefully. Dropping the appliance, which is
extremely heavy, may cause personal injury or
appliance failure.
••When transporting the appliance over a long
distance, keep the appliance upright. The
appliance may fall over, causing malfunctions.
Never transport the appliance laying down as
it can cause a refrigerant circulation
malfunction when it is turned back on again.
EN
Notes for Installation
••Install the appliance on a solid and flat area.
−−If the appliance is installed on an uneven
floor, it can cause vibration and noise
causing the appliance to fall resulting in
injury. It could also cause the doors not to
close correctly and introduce moisture inside
the unit during operation.
−−If the appliance front or rear is not level,
adjust the front feet so that it can be
corrected. Severe cases may need the floor
to be packed out with strips of thin timber.
••Avoid placing the unit near heat sources,
direct sunlight or moisture.
••Connect the power supply cord (or plug) to
the outlet. Don't double up with other
appliances on the same outlet.
••After connecting the power supply cord (or
plug) to the outlet, Wait two or three hours
before you put food into the appliance. If you
add food before the appliance has cooled
completely, your food may spoil.
••After installing the appliance, connect the
power plug into a socket outlet. Before moving
and discarding the appliance, disconnect the
plug from the socket outlet.
Leg Adjustment
To avoid vibration, the unit must be leveled.
If required, adjust the leveling screws to
compensate for the uneven floor.
The front should be slightly higher than the rear
to aid in door closing.
Leveling screws can be turned easily by tipping
the cabinet slightly.
Turn the leveling screws counterclockwise
to raise the unit, clockwise
to lower it.
11
EN
Dimensions and Clearances
Ambient Temperature
Too small of a distance from adjacent items
may result in the degradation of freezing
capability and increased electricity costs. Allow
over 50 mm of clearance from each adjacent
wall when installing the appliance.
The appliance is designed to operate within a
limited range of ambient temperatures,
depending on the climate zone. Do not use the
appliance at a temperature exceeding the limit.
The internal temperature could be affected by
the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.
The climate class can be found on the rating
label.
A
D
GF E
B
Climate Class
SN (Extended
Temperate)
N (Temperate)
ST (Subtropical)
T (Tropical)
H
C
A
B
C
D
E
F
G
H
Size
Type (a)
Type (b)
*Australia, India, Kenya
860 mm
1840 mm
730 mm
25 mm
675 mm
705 mm
1493 mm
1486 mm
860 mm
1780 mm
730 mm
25 mm
675 mm
705 mm
1493 mm
1486 mm
NOTE
NOTE
••There are 2 types of appliances. You can
determine which type yours is by checking the
size of B in the table.
12
Ambient Temperature
Range ºC
+10 - +32
+16 - +32
+16 - +38
+16 - +43 / +10 - +43*
••The appliances rated from SN to T are
intended to be used at an ambient
temperature between 10 ºC and 43 ºC.
OPERATION
EN
Parts and Functions
1 Smart Diagnosis Unit (Optional)
Using this function when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.
2 LED Lamp
The LED lamps inside the appliance light up when you open the door.
3 Freezer Shelf
This is where frozen foods such as meat, fish, and ice cream can be stored.
4 Moving Ice Maker
This is where ice is produced and stored.
••You can slide the ice maker along the shelf from side to side to any desired position.
5 Freezer Temperature Control Dial
This dial regulates the air flow to the Freezer compartment by setting it to a suitable balance.
6 Fresh Room Drawer
This is where food items are stored at a colder temperature than the regular fridge area.
7 Door Cooling+ (Optional)
This is where cold air comes out to keep the fridge door basket cool.
13
EN
8 Fridge Shelf
This is where refrigerated foods and other items are stored.
••The shelf height can be adjusted by inserting the shelf in another groove of different height.
••Store the foods with higher moisture content at the front of the shelf.
••The actual number of shelves will differ from model to model.
9 Fresh Vegetable Drawer
This is where fruits and vegetables are stored to help maintain freshness by adjusting the
humidity controller.
••The appearance or components of the appliance may differ from model to model.
10 Leveling Screw
Adjust the Screws (feet) on either side to compensate for an uneven floor.
11 Freezer Door Basket
This is where small packages of frozen food can be stored.
12 Water Dispenser Tank (Optional)
This is where water to supply the dispenser.
13 IBDC Basket (Optional)
The cold air from Door Cooling + directly comes into this basket.
14 Movable Egg Tray
This is where eggs are stored.
••You can move it to and use it at a desired position as needed. However, do not use it as the
ice bin or place it on the shelf on top of the fridge or the vegetables drawer.
15 Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.
NOTE
••The 2-star section (
°C for short periods.
14
) basket or drawer can be used to store ice and food from -12 °C to -18
EN
Notes for Operation
Suggestion for Energy Saving
••Do not use the ice water dispenser tank for
beverages other than drinking water.
••Users should keep in mind that frost can form.
If the door is not closed completely, if the
humidity is high during the summer, or if the
freezer door is opened frequently.
••Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
••Opening the door lets warm air enter the
appliance, and may cause the internal
temperature to rise.
••Do not open or close the appliance door
excessively.
••The LED lamp is only intended for use in
domestic appliances and is not suitable for
household room illumination.
••If you are leaving the appliance turned off for
an extended period of time, remove all food
and unplug the power cord. Clean the interior,
and leave the doors slightly ajar to prevent
mold from growing in the appliance.
••Ensure there is sufficient space between
stored foods. This allows cold air to be
circulated evenly and lowers electricity bills.
••Store hot food only after it has cooled in order
to prevent dew or frost.
••When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the appliance.
••Do not set the temperature of the appliance
lower than needed. For ice making in normal
climates, the freezer temperatures should be
set to -18 °C or colder.
••Do not put food near the temperature sensor
of the fridge compartment. Keep a distance of
at least 3 cm from the sensor.
••Please note that a temperature rise after
defrosting has a permissible range in the
appliance specifications. If you wish to
minimise the impact this may have on the
food storage due to a temperature rise, seal
or wrap the stored food in several layers.
••The automatic defrosting system in the
appliance ensures that the compartment
remains free of ice buildup under normal
operating conditions.
15
EN
Storing Foods Effectively
••Store frozen food or refrigerated food inside
sealed containers.
••Check the expiration date and label (storage
instructions) before storing food in the
appliance.
••Do not store food for a long period of time
(more than four weeks) if it spoils easily at a
low temperature.
••Place the refrigerated food or frozen food in
each fridge or freezer compartment
immediately after purchasing.
••Avoid refreezing any food which has been
completely thawed. Freezing any food which
has been completely thawed again will lower
its taste and nutrition.
••Do not wrap and store vegetables with
newspaper. Printing material of newspaper or
other foreign substances may smear and
contaminate food.
••Do not overfill the appliance. Fill less than 70
% of the space. Cold air can not circulate
properly if the appliance is overfilled.
••Cool hot food before storing. If too much hot
food is placed inside, the internal temperature
of the appliance can increase and negatively
affect other foods stored in the appliance.
••If you set an excessively low temperature for
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.
••Always keep the appliance clean.
16
••If there are chill compartments in the
appliance, do not store vegetables and fruits
with higher moisture content in the chill
compartments as they may freeze due to the
lower temperature.
••In the event of a blackout, call the electricity
company and ask how long it is going to last.
−−You should avoid opening the doors, while
the power is off.
−−When the power supply gets back to normal,
check the condition of the food.
Max Freezing Capacity
••The Express Freeze function will set the
freezer to its maximum freezing capacity.
••This generally takes up to 24 hours and
automatically switches off.
••If the maximum freezing capacity is to be
used, Express Freeze must be switched on for
2 hours before fresh produce is placed in the
freezer compartment.
Maximum Storage
••To get better air circulation, remove the
moving ice maker.
••If large quantities of food are to be stored, the
moving ice maker can be taken out of the
appliance and the food can then be stacked
directly on the freezer shelves in the freezer
compartment.
EN
Control Panel
Units and Functions
••The actual control panel may differ from model to model.
1 Fridge Temperature
••This sets the fridge target temperature.
2 Express Freeze
••This sets Express Freeze functions.
3 Hygiene Fresh (Optional)
••This sets the Hygiene Fresh function.
This function minimizes bacteria and odor inside the appliance.
4 *Wi-Fi
••This sets the appliance to connect to your home’s Wi-Fi network.
5 *Lock
••This locks the buttons on the control panel.
17
EN
Notes for Using the Control Panel
••The control panel will turn on in any of the
following cases.
−−When the power is turned on
−−When a button is pressed
−−When the appliance door (fridge
compartment, freezer compartment) is
opened
••The control panel will turn off automatically for
energy saving in any of the following cases.
−−When one minute has passed after turning
on the power
−−When no button operation is carried out for
20 seconds after a desired button is pressed
−−When 20 seconds has passed after the
appliance door (fridge compartment, freezer
compartment) is opened and closed
••If there is any finger or skin contact to the
control panel while cleaning it, the button
function may operate.
Setting Wi-Fi (Optional)
The Wi-Fi button, when used with the LG
SmartThinQ application, allows the refrigerator
to connect to a home Wi-Fi network.
••The Wi-Fi icon shows the status of the
refrigerator’s network connection. The icon
illuminates when the refrigerator is connected
to the Wi-Fi network.
••Press and hold the Wi-Fi button for 3 seconds
to connect to the network. The icon blinks
while the connection is being made, then turns
on once the connection is successfully made.
Setting the Fridge Temperature
••Press the Fridge button to adjust the
temperature. The temperature can be adjusted
from 0 °C to 6 °C.
18
Setting the Freezer Temperature
••The temperature can be adjusted from level 1
to level 8. Depending on Climate, level 3 is
recommended.
••To lower the temperature in the freezer, turn
the knob to the right and set to a higher
number.
••To raise the temperature in the freezer, turn
the knob to the left and set to a smaller
number.
••Setting the dial at 6~ 8 will maintain a low
temperature in the freezer. But, the
appliance’s cooling speed will be slowed
down.
NOTE
••The actual inner temperature varies
depending on the food status, as the indicated
setting temperature is a target temperature,
not actual temperature within the appliance.
••The default temperature setting may vary
depending on the appliance.
••Wait until two or three hours have passed
after connecting the appliance to the outlet
before storing food in the appliance.
••The appliance can automatically detect
problems during the operation.
••If a problem is detected, the appliance may
not operate and an error code is displayed
even when any button is pressed.
••When this occurs, do not turn off the power
and immediately contact the LG Electronics
customer information centre. If you turn off the
power, the repair technician from the LG
Electronics customer information centre may
have difficulty finding the problem.
EN
Setting Express Freeze
Water Dispenser (Optional)
The function can quickly freeze a large amount
of ice or frozen foods.
• When you press the Express Freeze button,
the Express Freeze icon lights on the control
panel.
• The function is enabled and disabled in turn
each time you press the button.
• The Express Freeze function automatically
terminates after a specific period has passed.
Press the lever of the water dispenser to get
cold water.
Setting and Resetting Lock
• Keep children away from the dispenser to
prevent children playing with or damaging the
controls.
This locks the buttons on the control panel.
• Press and hold the Lock button for 3 seconds
. When the Lock function is set, all buttons are
locked.
NOTE
• You must deactivate Lock function before you
can access any other functions.
Setting Hygiene Fresh (Optional)
Bacteria and odor inside the appliance can be
minimized with the Hygiene Fresh function.
However, the function is only effective for
bacteria floating in the appliance, not bacteria
adsorbed onto food.
• Each time you press the Hygiene Fresh
button, the Hygiene Fresh function mode will
change to Auto → Power → Off → Auto
alternatively.
Dispenser Lever
CAUTION
NOTE
• If you open the freezer door while water is
being dispensed, the water supply will stop.
• If you open the fridge door while water is
being dispensed, dispensing will paused.
• If the cup rim is small, water may splash out
of the glass or miss it completely.
• Use a cup with a rim of over 68 mm in
diameter when dispensing water.
Water Dispenser tank (Optional)
1
Open the cap (small cover) on the top of
the water tank.
19
EN
2
Fill the water tank with potable water and
close the cap (small cover).
••The water tank can hold up to 6.0 L.
CAUTION
••Children should not be allowed near the
dispenser tank. If the child drops the water
dispenser tank while it is completely filled with
water, injury may occur. Do not fill the water
tank with drinks other than water or fill with
hot water.
••Do not apply excessive force or impact when
removing or assembling the water dispenser
tank. Doing so can cause appliance damage
or injury.
NOTE
••You can use the upper basket after removing
the water tank cover if you need more door
basket space. The rated Fridge internal
volume is with the water tank removed.
••Before using the water dispenser tank after
installing the appliance, it should be washed
before filling it with water.
••Check if the water dispenser tank has been
placed on the appliance correctly. If it is not
assembled correctly, water may leak from the
tank into the appliance.
••If there is no water in the water dispenser
tank, the cold water function of the dispenser
cannot be used. Check if there is water in the
water dispenser tank and then fill it with water
if there is not.
••Wait at least 15 seconds before removing the
water tank after having dispensed water.
••Sound from the water tank will be normal
when supplying water to the dispenser. It is
not a sign of malfunction.
20
Moving Ice Maker
To make ice cubes, fill the ice tray with potable
water and insert in its position.
••Fill with potable water only.
••If the Ice Tray is overfilled, the ice cubes may
stick together and be difficult to remove.
••Press the Express Freeze button on the
control panel to make ice quickly.
••Ice can be removed more easily by pouring
water on the ice tray or immersing it in water
and twisting the tray first.
••Do not store ice that is not completely frozen.
••You can remove the ice tray or ice cubes
bucket to create more space inside the freezer
compartment if you do not use it.
To remove ice cubes, hold the lever of the tray
and turn it clockwise until it has twisted slightly
to release the ice cubes. The ice cubes will
then drop in to the ice cube box.
CAUTION
••Be careful not to twist the ice tray with force
as it can be broken.
EN
Fresh Vegetable Drawer
Other Functions
Vegetable compartment can adjust the humidity
by moving the knob.
If moved to the left side, cover and tray are
opened, and if moved to the right side, cover
and tray are closed therefore, it can maintain
the humidity.
Closed state is recommended for keeping
vegetables, and open state is recommended for
keeping fruits.
Door Open Alarm
The alarm sounds 3 times in 30 second
intervals if the door (fridge compartment, freezer
compartment) is left open or not completely
closed for one minute.
••Contact the LG Electronics customer
information centre if the alarm sound
continues even after closing the door.
Failure Detection
The appliance can automatically detect
problems during the operation.
••If a problem is detected, the appliance may
not operate and an error code is displayed
even when any button is pressed.
••When this occurs, do not turn off the power
and immediately contact the LG Electronics
customer information centre. If you turn off the
power, the repair technician from the LG
Electronics customer information centre may
have difficulty finding the problem.
21
SMART FUNCTIONS
Using LG SmartThinQ
Application
NOTE
Things to check before using LG
SmartThinQ
••For appliances with the
or
EN
logo
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
••If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a
long time to register or installation may
fail.
2
Turn off the Mobile data or Cellular Data
on your smartphone.
••For iPhones, turn data off by going to
Settings → Cellular → Cellular Data.
3
Connect your smartphone to the wireless
router.
••To verify the Wi-Fi connection, check that
Wi-Fi
icon on the control panel is lit.
••The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
••LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
••If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
••The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
••The network connection may not work
properly depending on the Internet service
provider.
••The surrounding wireless environment can
make the wireless network service run slowly.
••The appliance cannot be registered due to
problems with the wireless signal
transmission. Unplug the appliance and wait
about a minute before trying again.
••If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
••The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
••Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
••If the security protocol of the router is set to
WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.
Model
Frequency
Range
Output
Power(Max)
22
LCW-004
2412 to 2472 MHz
IEEE 802.11b:17.82 dBm
IEEE 802.11g:17.72 dBm
IEEE 802.11n:16.61 dBm
EN
Installing LG SmartThinQ
Search for the LG SmartThinQ application from
the Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
and install the application.
NOTE
••If you choose the simple login to access the
LG SmartThinQ application, you must go
through the appliance registration process
each time you change your smartphone or
reinstall the application.
Wi-Fi Function
Initial Appliance Registration
Run the LG SmartThinQ application and follow
the instructions in the application to register the
appliance.
Re-registering the Appliance or
Registering Another User
Press and hold the Wi-Fi button for 3 seconds
to temporarily turn it off. Run the LG
SmartThinQ application and follow the
instructions in the application to register the
appliance.
NOTE
••For appliances with the
or
logo
Communicate with the appliance from a smart
phone using the convenient smart features.
••To disable the Wi-Fi function, press and hold
the Wi-Fi button for 3 seconds. Wi-Fi icon will
be turned off.
Firmware Update
Open Source Software Notice
Information
Keep the appliance performance updated.
Smart Diagnosis™
If you use the Smart Diagnosis function, you will
be provided with the useful information such as
a correct way of using the appliance based on
the pattern of use.
Settings
Allows you to set various options on the
refrigerator and in the application.
NOTE
••If you change your wireless router, your
Internet service provider or your password
after registering the appliance, please delete it
from the LG SmartThinQ Settings → Edit
Product and register again.
••The application is subject to change for
appliance improvement purposes without
notice to users.
••Functions may vary by model.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG
SmartThinQ application, allows the appliance to
connect to a home Wi-Fi network. The Wi-Fi
icon shows the status of the appliance’s
network connection. The icon illuminates when
the appliance is connected to the Wi-Fi network.
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
email request to opensource@lge.com. This
offer is valid for a period of three years after our
last shipment of this product. This offer is valid
to anyone in receipt of this information.
Smart Diagnosis™ Using a Smart
Phone
••For appliances with the
or
logo
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails.
Smart Diagnosis™ can not be activated unless
the appliance is connected to power. If the
appliance is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.
23
EN
Using Smart Diagnosis™
4
Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails. Use this function only to
contact the service representative, not during
normal operation.
Display panel is on the Freezer door.
1
Close the Freezer and Fridge doors, then
press and hold the Lock button to activate
the lock function.
••If the lock function has been activated
already, press the Lock button to
deactivate the lock function, and then
press the Lock button again to activate
the lock function.
••Please note that the Smart Diagnosis
function will not operate until five minutes
has passed since the lock function was
activated.
2
Press and hold the Fridge button for three
seconds or longer.
••The control panel will be turned off, and
then “3” will be displayed on the fridge
temperature display part.
3
Open both fridge door and freezer door, and
then hold the phone on the upper right
speaker hole.
••Position the phone so that its microphone
is aligned with the speaker hole.
24
After the data transfer is complete, the
service agent will explain the result of the
Smart Diagnosis™.
Display panel is inside the Fridge
Room.
1
Open the fridge door.
2
Press and hold the Fridge button for three
seconds or longer.
3
If the buzzer sounds 4 times, open the
freezer door and hold the phone near the
speaker hole.
4
After the data transfer is complete, the
service agent will explain the result of the
Smart Diagnosis™.
EN
NOTE
••Position the phone so that its microphone is
aligned with the speaker hole.
••The Smart Diagnosis™ sound is generated
after pressing the Fridge button for three
seconds.
••Hold the phone to the upper right speaker
hole and wait while the data is transmitted.
••Do not take the phone off the speaker hole
while the data is transmitted.
••The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
••When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off
and then on again after a few seconds.
Afterwards the customer information centre
explains the diagnosis result.
••The Smart Diagnosis™ function depends on
the local call quality.
••The communication performance will improve
and you can transmit a better signal if you use
a land line home phone.
••If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
25
MAINTENANCE
Notes for Cleaning
••When removing a shelf or drawer from inside
the appliance, remove all stored foods from
the shelf or drawer to prevent injury or
damage to the appliance.
−−Otherwise, injury may occur due to the
weight of stored foods.
••If cleaning the outside air vents of the
appliance by means of vacuuming, then the
power cord should be unplugged from the
outlet to avoid any static discharge that can
damage the electronics or cause an electric
shock.
••Detach the shelves and drawers and clean
them with water, and then dry them
sufficiently, before replacing them.
••Regularly wipe the door gaskets with a wet
soft towel.
••Door basket spills and stains should be
cleaned as they can compromise storage
ability of the basket and could even be
damaged.
••After cleaning, check if the power cable is
damaged, warm or improperly plugged.
••Keep the air vents on the exterior of the
appliance clean.
−−Blocked air vents can cause fire or appliance
damage.
••Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto
paste wax). Apply wax with a clean, soft cloth.
••When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not
use cleaning agents containing flammable
substances.
−−This may cause discoloration or damage to
the appliance.
−−Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.
26
EN
••For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm
water. Do not use abrasive or harsh cleaners.
Dry thoroughly with a soft cloth.
••Never clean the shelves or containers in the
dishwasher.
−−The parts may become deformed due to the
heat.
••If the appliance is equipped with an LED
lamp, do not remove lamp cover and LED
lamp in any attempt to repair or service it.
Please, contact the LG Electronics customer
information centre.
Cleaning the Door Basket
Removing the Fridge/Freezer
Door Basket
Hold both edges of the basket and remove it by
lifting it upward.
EN
Refitting the Fridge/Freezer Door
Basket
Cleaning the Vegetable
Drawer
1
Removing the Vegetable Drawer
2
Hold both edges of the door basket, gently
push one edge to assemble, and then in the
same manner assemble the other edge.
1
Remove the contents of the drawer. Hold
the handle of the vegetable drawer and pull
it out completely until it outward gently until
it stops.
2
Lift the vegetable drawer up and remove it
by pulling it out.
After assembling, tap the door basket gently
to fix it horizontally.
Cleaning the Shelf
Removing the Fridge/Freezer
Shelf
Remove the shelf by pulling it out while slightly
lifting the rear edge of the fridge shelf.
Refitting the Vegetable Drawer
1
Place the drawer in the slide rails at a 45°
angle and gently push it back.
Refitting the Fridge/Freezer Shelf
Mount them in the reverse order of the removal
process.
27
EN
2
Insert the bottom of the vegetable drawer
into its original position and gently push it
back in while lowering it.
CAUTION
• Please note that injuries can be caused by the
weight of stored foods when removing the
vegetable drawer.
Cleaning the Water Dispenser
(Optional)
Cleaning the Dispenser Tray
The dispenser tray may become wet easily due
to spilled ice or water. Wipe the entire area with
a damp cloth.
Cleaning the Water Outlet
Wipe the water outlet frequently with a clean
cloth as it may get dirty easily. Please note that
lint from a cloth may adhere to the outlet.
28
TROUBLESHOOTING
Symptoms
There is no
refrigeration or
freezing.
There is poor
refrigeration or
freezing.
Reason
Is there a power interruption?
If the power plug unplugged
from the outlet?
Is the fridge or freezer
temperature set to its warmest
setting?
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
Did you store hot food without
cooling it first?
Did you put in too much food?
Are the appliance doors
completely closed?
The appliance
contains a bad
smell.
Is there enough space around
the appliance?
Is the fridge or freezer
temperature set to 'Warm'?
Did you put in food with a
strong smell?
Vegetables or fruit may have
spoiled in the drawer?
The inside lamp Does the inside lamp in the
in the appliance appliance turn off?
does not turn on.
The appliance
door is not
closed tightly.
Is the appliance leaning
forward?
Were the shelves properly
assembled?
Did you close the door with
excessive force?
EN
Solution
••Check the power of other appliances.
••Plug the power plug in the outlet properly.
••Set the fridge or freezer temperature to
'Medium'.
••Check the installation area and reinstall it
away from heat generating objects.
••Cool the hot food first before putting it in
the fridge or freezer compartment.
••Maintain an appropriate space between
food.
••Completely close the door and make sure
that stored food is not obstructing in the
door.
••Adjust the installation position to make
enough space around the appliance.
••Set the fridge or freezer temperature to
'Medium'.
••Store foods with strong smells in a sealed
containers.
••Throw away rotten vegetables and clean
the vegetable drawer. Do not store
vegetables too long in the vegetable
drawer.
••It is not possible for customers to replace
the inside lamp in the appliance as they
are not serviceable. If the inside lamp
does not turn on, please contact the LG
Electronics customer information centre.
••Adjust the front feet to raise the front side
slightly.
••Refit the shelves if needed.
••If you apply too much force or speed
when closing the door, it may remain
briefly open before closing. Make sure
that you do not slam the door closed.
Close without force.
29
EN
Symptoms
There is
condensation
inside the
appliance or on
the bottom of the
vegetable drawer
cover.
Reason
Solution
Did you store hot food without
cooling it first?
••Cool the hot food first before putting it in
the fridge or freezer compartment.
••Although the condensation will disappear
soon after you close the appliance door,
you can wipe it with a dry cloth.
••Condensation can form due to the
temperature difference from the outside.
Wipe out the dampness with a dry cloth.
Did you leave the appliance
door open?
Do you open and close the
appliance door too frequently?
Did you put warm or moist
food inside without sealing it
in a container?
Doors may not be closed
properly?
Did you store hot food without
Frost has formed cooling it first?
in the freezer
compartment.
Is the air entry or exit of the
freezer compartment blocked?
Is the freezer compartment
overfilled?
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
Frost or
condensation
has formed
inside or outside
Is the installation environment
the appliance.
humid?
The appliance is
noisy and
generates
abnormal
sounds.
30
Is the appliance installed on a
weak floor or improperly
leveled?
Does the rear of the appliance
touch the wall?
Are objects scattered behind
the appliance?
Is there an object on top of the
appliance?
••Store food in a covered or sealed
container.
••Check if the food item inside the
appliance is blocking the door and make
sure that the door is tightly closed.
••Cool the hot food first before putting it in
the fridge or freezer compartment.
••Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
••Maintain an appropriate space between
items.
••Frost or condensation can form if the
outside air penetrates inside the
appliance.
••Condensation can appear on the exterior
of the appliance if the installation area is
too humid or on a humid day such as a
rainy day. Wipe off any moisture with a
dry cloth.
••Install the appliance on a solid and flat
area.
••Adjust the installation position to allow
enough clearance around the appliance.
••Remove the scattered objects from
behind the appliance.
••Remove the object on top of the
appliance.
EN
Symptoms
Reason
Solution
••The heat releasing pipe to prevent
condensation is installed on the front and
The side or front
side of the appliance. You may feel it
of the appliance
particularly hot right after the appliance is
is warm.
installed or during the summer. You can
be assured that this is not a problem and
is quite normal.
Is there water leakage around
••Check if the water has leaked from a sink
the appliance?
or another place.
There is water
inside or outside
•
•
Check if the water is from the thawed
of the appliance. Is there water on the bottom of
frozen food or a broken or dropped
the appliance?
container.
Is there ice in the ice bin?
••Check whether there is ice in the ice bin.
••Separate the ice bin and shake it. Discard
Is the ice clumped in the ice
the remaining clumped ice after shaking
bin?
the ice bin.
Ice is not
•
•
In the control panel, select the modes for
Unable to hear the sound of
dispensed.
cubed ice and crushed ice alternately to
ice coming out?
dispense the ice.
Is the ice path blocked? (You
••Ice may not be dispensed properly if the
can check the ice passage by
ice passage is blocked. Check the ice
separating the ice bin.)
and clean the ice path regularly.
The supply valve may be
turned off? (For Plumbed
••Open the water supply valve.
models Only)
The water dispenser tank may
be empty? (Non plumbed
••Fill the water dispenser tank.
models only)
Water does not
Is the water supply valve
come out.
closed? (For Plumbed models ••Open the water supply valve.
Only)
••Unfiltered water can contain a large
amount of various heavy metals or foreign
Are you using unfiltered
substances, so the filter may be clogged
water?
in the early stage regardless of the life of
the filter.
Is the taste of water different
•
•
Has
the purified water or cold water not
when comparing it with the
been used for an extended period of
taste of water from the
time?
previous water purifier?
Water tastes
strange.
••If an expired filter is used, the purification
Has it been a long time since
performance may decline. It is
you installed and replaced the
recommended to replace the filter
filter?
according to the filter replacement period.
There are anti condensation
pipes fitted to these areas of
the appliance to reduce
condensation forming from
around the door area.
31
EN
Symptoms
Water tastes
strange.
Reason
Have you flushed out the filter
properly in the initial stage
after installing it?
Has the purified water or cold
water not been used for an
extended period of time?
Clicking noises
Rattling noises
Gurgling noises
Popping noises
Vibrating
32
••When you install or replace the filter for
the first time, you need to remove air and
activated carbon residue from inside the
filter. Use the appliance after dispensing
and discharging approximately 5 litres of
purified water from the dispenser by
pressing the water dispensing lever.
(Activated carbon is harmless to humans.)
••The taste of old water may change due to
bacterial growth. Use the product after
dispensing and discharging approximately
5 litres (approximately three minutes) from
the water dispenser.
The defrost control will click
when the automatic defrost
cycle begins and ends. The
thermostat control (or
••Normal Operation
appliance control on some
models) will also click when
cycling on and off.
Rattling noises may come from
the flow of appliance, the water
line on the back of the unit (for ••Normal Operation
plumbed models only), or
items stored on top of or
around the appliance.
is weak or uneven or leveling legs
Appliance is not resting evenly ••Floor
need to be adjusted. See the Door
on the floor.
Alignment section.
Appliance with linear
compressor was moved while
operating.
Whooshing
noises
Solution
Evaporator fan motor is
circulating air through the
fridge and freezer
compartments.
Air is being forced over the
condenser by the condenser
fan.
Appliance flowing through the
cooling system
Contraction and expansion of
the inside walls due to
changes in temperature.
If the side or back of the
appliance is touching a cabinet
or wall, some of the normal
vibrations may make an
audible sound.
••Normal operation. If the compressor does
not stop rattling after three minutes, turn
the power to the appliance off and then
on again.
••Normal Operation
••Normal Operation
••Normal Operation
••Normal Operation
••To eliminate the noise, make sure that the
sides and back do not make any contact
with any wall or cabinet.
EN
Symptoms
Reason
Solution
The password for the Wi-Fi
that you are trying to connect
to is incorrect.
••Find the Wi-Fi network connected to your
smartphone and remove it, then register
your appliance on LG SmartThinQ
•
•
Turn off the Mobile data of your
Mobile data for your
smartphone and register the appliance
smartphone is turned on.
using the Wi-Fi network.
•
•
The wireless network name (SSID) should
The wireless network name
be a combination of English letters and
(SSID)
is
set
incorrectly.
Your home
numbers. (Do not use special characters.)
appliance and
••Only a 2.4 GHz router frequency is
smartphone is
supported. Set the wireless router to 2.4
not connected to
GHz and connect the appliance to the
The
router
frequency
is
not
2.4
the Wi-Fi
wireless router. To check the router
GHz.
network.
frequency, check with your Internet
service provider or the router
manufacturer.
••If the distance between the appliance and
the router is too far, the signal may be
The distance between the
weak and the connection may not be
appliance and the router is too
configured correctly. Move the location of
far.
the router so that it is closer to the
appliance.
33
Memo
Memo
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