LG | F1612DBGE | LG F1612DBGE Owner’s Manual

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MFL68801056
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MANUAL,OWNER’S
BIG IN PLUS_HYBRID
1/1
MFL68801056
OWNER'S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is
installed correctly and safely. Leave these instructions near the
product after installation for future reference.
EN
ENGLISH
F1612DBGE
MFL68801056
Rev.01_060116
www.lg.com
TABLE OF CONTENTS
This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS��������������������������������������������������������������� 3
Important Safety Instructions�������������������������������������������������������������������������������������������4
INSTALLATION�������������������������������������������������������������������������������� 7
Parts.................................................................................................................................7
Accessories......................................................................................................................7
Specifications...................................................................................................................8
Installation Place Requirements��������������������������������������������������������������������������������������9
Unpacking and Removing Transit Bolts�������������������������������������������������������������������������10
Using Anti-Slip Sheets (Optional)���������������������������������������������������������������������������������� 11
Wooden Floors (Suspended Floors)������������������������������������������������������������������������������ 11
Leveling the Appliance���������������������������������������������������������������������������������������������������12
Connecting Supply Hose�����������������������������������������������������������������������������������������������12
Installing the Drain Hose�����������������������������������������������������������������������������������������������15
OPERATION����������������������������������������������������������������������������������� 16
Using the Washing Machine������������������������������������������������������������������������������������������16
Sorting Laundry..............................................................................................................17
Adding Cleaning Products���������������������������������������������������������������������������������������������18
Control Panel..................................................................................................................20
Programme Table...........................................................................................................21
Option Programme��������������������������������������������������������������������������������������������������������26
Dry (
)........................................................................................................................28
SMART FUNCTION������������������������������������������������������������������������ 30
Using Smart Function (Optional)�����������������������������������������������������������������������������������30
Using the Smart Diagnosis™ Function��������������������������������������������������������������������������31
MAINTENANCE������������������������������������������������������������������������������ 32
Cleaning Your Washing Machine�����������������������������������������������������������������������������������32
Cleaning the Water Inlet Filter���������������������������������������������������������������������������������������32
Cleaning the Drain Pump Filter�������������������������������������������������������������������������������������33
Cleaning the Dispenser Drawer�������������������������������������������������������������������������������������34
Tub Clean (Optional)�����������������������������������������������������������������������������������������������������34
Caution on Freezing During Winter�������������������������������������������������������������������������������35
TROUBLESHOOTING������������������������������������������������������������������� 37
Diagnosing Problems����������������������������������������������������������������������������������������������������37
Error Messages..............................................................................................................39
WARRANTY������������������������������������������������������������������������������������ 41
SAFETY INSTRUCTIONS
EN
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the product.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described
below.
This symbol is displayed to the indicate matters and operations that
can cause risk. Read the part with this symbol carefully and follow the
instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause serious
injury or death.
CAUTION
This indicates that the failure to follow the instructions can cause the minor
injury or damage to the product.
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or scalding
to persons when using this product, follow basic precautions, including the
following:
Children in the Household
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
3
Important Safety Instructions
EN
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:
Installation
••Never attempt to operate the appliance if it is damaged, malfunctioning, partially
disassembled, or has missing or broken parts, including a damaged cord or plug.
••This appliance should only be transported by two or more people holding the
appliance securely.
••Do not install the appliance in a damp and dusty place. Do not install or store the
appliance in any outdoor area, or any area that is subject to weathering conditions
such as direct sunlight, wind, or rain or temperatures below freezing.
••Tighten the drain hose to avoid separation.
••If the power cord is damaged or the hole of the socket outlet is loose, do not use
the power cord and contact an authorized service centre.
••This appliance must not be installed behind a lockable door, a sliding door or a
door with a hinge on the opposite side to that of the appliance, in such a way that a
full opening of the appliance door is restricted.
••This pedestal washing machine must be installed underneath a matching LG frontloading washing machine manufactured after 2009.
••This appliance must be grounded. In the event of malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least
resistance for electric current.
••This appliance is equipped with a power cord having an equipment-grounding
conductor and a grounding power plug. The power plug must be plugged into an
appropriate socket outlet that is installed and grounded in accordance with all local
codes and ordinances.
••Improper connection of the equipment-grounding conductor can result in risk of
electric shock. Check with a qualified electrician or service personnel if you are in
doubt as to whether the appliance is properly grounded.
••Do not modify the power plug provided with the appliance. If it does not fit the
outlet, have a proper outlet installed by a qualified electrician.
4
EN
Operation
••Do not use a sharp object like drill or pin to press or separate an operation unit.
••Do not repair or replace any part of the appliance. All repairs and servicing must
be performed by qualified service personnel unless specifically recommended in
this Owner’s Manual. Use only authorized factory parts.
••Use new hose or hose-set supplied with the appliance. Reusing old hoses can
cause a water leak and subsequent property damage.
••Do not reach into the appliance if the tub or agitator is moving.
••Keep the area underneath and around the appliance free of combustible materials
such as lint, paper, rags, chemicals, etc.
••Do not put animals, such as pets into the appliance.
••Do not leave the appliance door open. Children may hang on the door or crawl
inside the appliance, causing damage or injury.
••Never reach into the appliance while it is operating. Wait until the drum has
completely stopped.
••Do not put in, wash or dry articles that have been cleaned in, washed in, soaked
in, or spotted with combustible or explosive substances (such as wax, oil, paint,
gasoline, degreasers, drycleaning solvents, kerosene, vegetable oil, cooking oil,
etc.). Improper use can cause fire or explosion.
••In case of flood, disconnect the power plug and contact the LG Electronics
customer information centre.
••Do not push down the door excessively, when the appliance door is open.
••Do not touch the door during a high temperature programme.
••Do not use flammable gas and combustible substances (benzene, gasoline,
thinner, petroleum, alcohol, etc.) near the appliance.
••If the drain hose or inlet hose is frozen during winter, use it only after thawing.
••Keep all washing detergents, softener and bleach away from children.
••Do not touch the power plug or the appliance controls with wet hands.
••When pulling out the power plug from an outlet, hold the power plug, not the cable.
••Do not bend the power cable excessively or place a heavy object on it.
••If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the
appliance or power plug and ventilate the area immediately.
5
EN
Maintenance
••Securely plug the power plug in the socket outlet after completely removing any
moisture and dust.
••Disconnect the power cord before cleaning the appliance.
••Never unplug the appliance by pulling on the power cable. Always grip the power
plug firmly and pull straight out from the socket outlet.
••Do not spray water inside or outside the appliance to clean it.
Technical Safety
••Do not dry unwashed items in the appliance.
••Items that have been soiled with substances such as cooking oil, vegetable oil,
acetone, alcohol, petroleum, kerosene, spot removers, turpentine, waxes and wax
removers should be washed in hot water with an extra amount of detergent before
being dried in the appliance.
••Never stop the appliance before the end of the drying cycle unless all items are
quickly removed and spread out so that the heat is dissipated.
••Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber
backed articles and clothes or pillows fitted with foam rubber pads should not be
dried in the appliance.
••Fabric softeners, or similar products, should be used as specified by the fabric
softener instructions.
••Remove all objects from pockets such as lighters and matches.
••The appliance is not to be used if industrial chemicals have been used for
cleaning.
Disposal
••Dispose of all packaging materials (such as plastic bags and styrofoam) away from
children. The packaging materials can cause suffocation.
••Before discarding an old appliance, unplug it. Cut off the cable directly behind the
appliance to prevent misuse.
••Remove the door before disposing of or discarding this appliance to avoid the
danger of children or small animals getting trapped inside.
6
INSTALLATION
EN
Parts
1
Transit bolts
2
Power plug
3
Drawer
4
Control panel
5
Drum
6
Door
7
Drain hose
8
Drain plug
9
Drain pump filter
10 Cover cap (Location may vary
depending on products)
11 Adjustable feet
Accessories
Cold supply hose (1EA)
(Option: Hot (1EA))
Spanner
Elbow Bracket (for
securing drain hose)
Tie strap (Optional)
Caps for covering transit
bolt holes
Anti–slip sheets (2EA)
(Optional)
7
EN
Specifications
Model
F1612DBGE
Wash Capacity
12 kg (Wash) / 8 kg (Dry)
Power Supply
220 - 240 V~, 50 Hz
Size
600 mm (W) x 640 mm (D) x 850 mm (H)
Product Weight
70 - 73 kg
Permissible Water pressure
0.1 - 1.0 MPa (1.0 - 10.0 kgf / cm²)
•• Appearance and specifications may change without notice to improve the quality of the product.
•• No further backflow protection required for connection to the water supply.
8
EN
Installation Place Requirements
Location
•• If it is impossible to avoid positioning the appliance
next to a gas cooker or coal burning stove, an
insulation (85x60 cm) covered with aluminum foil
on the side facing the cooker or stove must be
inserted between the two appliances.
•• Do not install the appliance in rooms where
freezing temperatures may occur. Frozen hoses
may burst under pressure. The reliability of
the electronic control unit may be impaired at
temperatures below freezing point.
10 cm
2 cm
2 cm
Level floor : Allowable slope under the entire
appliance is 1°.
Power outlet : Must be within 1.5 meters of either
side of the location of the appliance.
•• Do not overload the outlet with more than one
appliance.
Additional Clearance : For the wall, 10 cm: rear/2
cm: right & left side
•• Do not place or store laundry products on top of the
appliance at any time.
•• These products may damage the finish or controls.
WARNING
•• The plug must be plugged into an appropriate
outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
•• Ensure that when the appliance is installed, it is
easily accessible for an engineer in the event of a
breakdown.
•• With the appliance installed, adjust all four feet
using a transit bolt spanner to ensure the appliance
is stable, and a clearance of approximately 20 mm
is left between the top of the appliance and the
underside of any work-top.
•• If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
WARNING
•• This equipment is not designed for maritime use
or for use in mobile installations such as caravans,
aircraft etc.
Electrical Connection
•• Do not use an extension cord or double adapter.
Positioning
•• Install the appliance on a flat hard floor.
•• Make sure that air circulation around the appliance
is not impeded by carpets, rugs, etc.
•• Never try to correct any unevenness in the floor
with pieces of wood, cardboard or similar materials
under the appliance.
•• Always unplug the appliance and turn off the water
supply after use.
•• Connect the appliance to an earthed socket in
accordance with current wiring regulations.
•• The appliance must be positioned so that the plug
is easily accessible.
•• Repairs to the appliance must only be carried out
by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local service centre.
9
EN
Unpacking and Removing
Transit Bolts
1
Lift the appliance off the foam base.
•• After removing the carton and shipping
material, lift the appliance off the foam base.
Make sure the tub support comes off with the
base and is not stuck to the bottom of the
appliance.
3
Install the hole caps.
•• Locate the hole caps included in the
accessory pack and install them in the
shipping bolt holes.
Cap
•• If you must lay the appliance down to remove
the carton base, always protect the side of the
appliance and lay it carefully on its side. Do
not lay the appliance on its front or back.
NOTE
•• Save the bolt assemblies for future use. To prevent
damage to internal components, Do not transport
the washing machine without reinstalling the transit
bolts.
Tub Support
(Optional)
2
Carton base
Remove the bolt assemblies.
•• Starting with the bottom two transit bolts,
use the spanner (included) to fully loosen all
transit bolts by turning them counterclockwise.
Remove the bolt assemblies by wiggling them
slightly while pulling them out.
Retainer
Transit
bolt
10
•• Failure to remove transit bolts and retainers may
cause severe vibration and noise, which can lead
to permanent damage to the washing machine. The
cord is secured to the back of the washing machine
with a shipping bolt to help prevent operation with
transit bolts in place.
EN
Using Anti-Slip Sheets
(Optional)
Wooden Floors (Suspended
Floors)
If you install the appliance on a slippery surface, it
may move because of excessive vibration. Incorrect
leveling may cause malfunction through noise and
vibration. If this occurs, install the anti-slip sheets
under the leveling feet and adjust the level.
•• Wooden floors are particularly susceptible to
vibration.
1
Clean the floor to attach the anti-slip sheets.
•• Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains, the
anti-slip sheets may slip.
•• To prevent vibration we recommend you place
rubber cups at least 15 mm thick of the each foot of
the appliance, secured to at least two floor beams
with screws.
Rubber Cup
2
Adjust the level after placing the appliance in the
installation area.
3
Place the adhesive side of the anti-slip sheets
on the floor.
•• Fit the rubber cups to reduce vibration.
•• It is most effective to install the anti-slip sheets
under the front legs. If it is difficult to place the
pads under the front legs, place them under
the back legs.
NOTE
This side up
Adhesive side
•• If possible install the appliance in one of the
corners of the room, where the floor is more stable.
•• Proper placement and leveling of the washing
machine will ensure long, regular, and reliable
operation.
•• The washing machine must be 100% horizontal
and stand firmly in position.
•• It must not ‘Seesaw’ across corners under the load.
•• The installation surface must be clean, free from
floor wax and other lubricant coatings.
•• Do not let the feet of the washing machine get wet.
Failure to do so may cause vibration or noise.
•• You can obtain rubber cups (p/no.4620ER4002B)
from the LG Service Centre.
4
Ensure the appliance is level.
•• Push or rock the top edges of the appliance
gently to make sure that the appliance does
not rock. If the appliance rocks, level the
appliance again.
NOTE
•• You can obtain anti-slip sheets from the LG Service
Centre.
11
EN
Leveling the Appliance
Connecting Supply Hose
If the floor is uneven, turn the adjustable feet as
required (Do not insert pieces of wood etc. under
the feet). Make sure that all four feet are stable and
resting on the floor and then check that the appliance
is perfectly level (Use a spirit level).
•• Water supply pressure must be between 0.1 MPa
and 1.0 MPa (1.0‒10.0 kgf/cm2).
•• Once the appliance is level, tighten the lock nuts
up towards the base of the appliance. All lock nuts
must be tightened.
•• Do not strip or crossthread when connecting inlet
hose to the valve.
•• If the water supply pressure is more than 1.0 MPa,
a decompression device should be installed.
•• Periodically check the condition of the hose and
replace the hose if necessary.
Checking the Rubber Seal on the
Supply Hose
Raise
Lower
Lock nut
Two rubber seals are supplied with the water inlet
hoses. They are used for preventing water leaks.
Make sure the connection to taps is sufficiently tight.
Tighten all 4
lock nuts securely
Diagonal Check
•• When pushing down the edges of the top plate
diagonally, the appliance should not move up and
down at all (check both directions). If the appliance
rocks when pushing the machine top plate
diagonally, adjust the feet again.
Hose connector
Rubber seal
NOTE
•• Timber or suspended type flooring may contribute
to excessive vibration and unbalance.
•• If the washing machine is installed on a raised
platform, it must be securely fastened in order to
eliminate the risk of falling off.
12
Hose connector
Rubber seal
EN
Connecting Hose to Water Tap
3
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the four fixing screws.
4
Push the supply hose vertically upwards so
that the rubber seal within the hose can adhere
completely to the tap and then tighten it by
screwing it to the right.
Connecting Screw-Type Hose to Tap with
Thread
Screw the hose connector onto the water supply tap.
Connecting Screw-Type Hose to Tap Without
Plate
Thread
1
Loose the four fixing screws.
Upper
connector
Supply
hose
Rubber
seal
Fixing screw
Connecting One Touch Type Hose to Tap
Without Thread
2
Remove the guide plate if the tap is too large to
fit the adapter.
1
Unscrew the adapter ring plate and loose the
four fixing screws.
Guide plate
Ring plate
2
Remove the guide plate if the tap is too large to
fit the adapter.
Guide plate
13
EN
3
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the four fixing screws and the adapter
ring plate.
Connecting Hose to Appliance
Attach the hot water line to the hot water inlet on the
back of the washer. Attach the cold water line to the
cold water inlet on the back of the washer.
Cold water supply
4
Pull the connector latch plate down, push the
supply hose onto the adapter, and release the
connector latch plate. Make sure the adapter
locks into place.
Latch plate
NOTE
•• After completing connection, if water leaks from
the hose, repeat the same steps. Use the most
conventional type of tap for the water supply. In
case the tap is square or too big, remove the guide
plate before inserting the tap into the adaptor.
Using the Horizontal Tap
Horizontal tap
NOTE
•• After connecting the supply hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, and etc.) in the
water lines. Let the water drain into a bucket, and
check the water temperature.
14
Hot water supply
Extension tap
Square tap
EN
Installing the Drain Hose
•• The drain hose should not be placed higher than
100 cm above the floor. Water in the appliance may
not drain or may drain slowly.
•• Securing the drain hose correctly will protect the
floor from damage due to water leakage.
•• If the drain hose is too long, do not force it back
into the appliance. This will cause abnormal noise.
about 145 cm
about 100 cm
about 105 cm
max. 100 cm
•• When installing the drain hose to a sink, secure it
tightly with string.
•• Securing the drain hose correctly will protect the
floor from damage due to water leakage.
Laundry tub
Hose retainer
max. 100 cm
Tie strap
max. 100 cm
15
OPERATION
Using the Washing Machine
EN
4
Choose the desired washing cycle.
5
Begin cycle.
6
End of cycle.
Before the first wash, select a washing programme,
allow the washing machine to wash without clothing.
This will remove residue and water from the drum
that may have been left during manufacturing.
1
2
Sort laundry and load items.
•• Sort laundry by fabric type, soil level, colour
and load size as needed. Open the door and
load items into the washing machine.
16
•• Press the Start/Pause button to begin the
cycle. The washing machine will agitate briefly
without water to measure the weight of the
load. If the Start/Pause button is not pressed
within 5 minutes, the washing machine will
shut off and all settings will be lost.
Add cleaning products and/or detergent and
softener.
•• Add the proper amount of detergent to the
detergent dispenser drawer. If desired, add
bleach or fabric softener to the appropriate
areas of the dispenser.
3
•• Press the cycle button repeatedly or turn the
cycle selector knob until the desired cycle is
selected.
Turn on the washing machine.
•• Press the Power button to turn on the washing
machine.
•• When the cycle is finished, a melody will
sound. Immediately remove your clothing from
the washing machine to reduce wrinkling.
Check around the door seal when removing
the load for small items that may be caught in
the seal.
EN
Sorting Laundry
1
3
Look for a care label on your clothes.
•• This will tell you about the fabric content of
your garment and how it should be washed.
•• Symbols on the care labels.
Wash temperature
Normal machine wash
Permanent press
Caring before loading.
•• Combine large and small items in a load. Load
large items first.
•• Large items should not be more than half the
total wash load. Do not wash single items.
This may cause an unbalanced load. Add one
or two similar items.
•• Check all pockets to make sure that they
are empty. Items such as nails, hair clips,
matches, pens, coins and keys can damage
both your washing machine and your clothes.
Delicate
Hand wash
Do not wash
•• Close zippers, hooks and strings to make sure
that these items don’t snag on other clothes.
2
Sorting laundry.
•• To get the best results, sort clothes into loads
that can be washed with the same wash cycle.
•• Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto
stains to help lift dirt.
•• Different fabrics need to be washed at varying
temperatures and spin speeds.
•• Always sort dark colours from pale colours
and whites. Wash separately as dye and lint
transfer can occur causing discolouration of
white and pale garments. If possible, do not
wash heavily soiled items with lightly soiled
ones.
CAUTION
•• Check inside the drum and remove any items from
a previous wash.
−− Soil (Heavy, Normal, Light) :
Separate clothes according to amount of
soil.
−− Colour (White, Lights, Darks):
Separate white fabrics from coloured
fabrics.
−− Lint (Lint producers, Collectors):
Wash lint producers and lint collectors
separately.
17
EN
Adding Cleaning Products
Detergent Dosage
•• Detergent should be used according to the
instruction of the detergent manufacturer and
selected according to type, colour, soiling of the
fabric and washing temperature.
•• If too much detergent is used, too many suds can
occur and this will result in poor washing results or
cause heavy load to the motor.
•• If you wish to use liquid detergent follow the
guidelines provided by the detergent manufacturer.
•• You can pour liquid detergent directly into the
main detergent drawer if you are starting the cycle
immediately.
•• Do not use liquid detergent if you are using Time
delay, or if you have selected Pre Wash, as the
liquid may harden.
•• If too many suds occur, reduce the detergent
amount.
•• Detergent usage may need to be adjusted for water
temperature, water hardness, size and soil level of
the load. For best results, avoid oversudsing.
•• Refer to the label of the clothes, before chooseing
the detergent and water temperature.
•• When using the washing machine, use designated
detergent for each type of clothing only:
−− General powdered detergents for all types of
fabric
−− Powdered detergents for delicate fabric
−− Liquid detergents for all types of fabric or
designated detergents only for wool
•• For better washing performance and whitening, use
detergent with the general powdered bleach.
•• Detergent is flushed from the dispenser at the
beginning of the cycle.
18
NOTE
•• Do not let the detergent harden. Doing so may lead
to blockages, poor rinse performance or odour.
•• Full load : According to manufacturer’s
recommendation.
•• Part load : 3/4 of the normal amount
•• Minimum load : 1/2 of full load
Adding Detergent and Fabric
Softener
Adding Detergent
•• Main wash only →
•• Pre wash+Main wash →
NOTE
•• Too much detergent, bleach or softener may cause
an overflow.
•• Be sure to use the appropriate amount of
detergent.
Adding Fabric Softener
•• Do not exceed the maximum fill line. Overfilling can
cause early dispensing of the fabric softener, which
may stain clothes. Close the dispenser drawer
slowly.
EN
•• Do not leave the fabric softener in the detergent
drawer for more than 2 days (Fabric softener may
harden).
Using Tablet
1
Open the door and put tablets into the drum.
2
Load the laundry into the drum and close the
door.
•• Softener will automatically be added during the last
rinse cycle.
•• Do not open the drawer when water is being
supplied.
•• Solvents (benzene, etc.) must not be used.
NOTE
•• Do not pour fabric softener directly on the clothes.
Adding Water Softener
•• A water softener, such as anti-limescale (e.g.
Calgon) can be used to cut down on the use
of detergent in extremely hard water areas.
Dispense according to the amount specified on the
packaging. First add detergent and then the water
softener.
•• Use the quantity of detergent required for soft
water.
19
EN
Control Panel
7
1
2
Power Button
5
•• Press the Power button to turn the washing
machine on.
•• This allows you to select an additional
programme and will light when selected.
Start/Pause Button
•• Use these buttons to select the desired
programme options for the selected cycle.
•• This Start/Pause button is used to start the
wash cycle or pause the wash cycle.
6
Display
Select a Language
•• The display shows the settings, estimated
time remaining, options, and status
messages. When the product is turned on, the
default settings in the display will illuminate.
English
Deutsch
Slovenščina
Italiano
Français
•• The display shows estimate time remaining.
While the size of the load is being calculated
automatically, blinking
or ‘Detecting’
appears.
7
4
Programme Knob
•• Programmes are available according to
laundry type.
•• Lamp will light up to indicate the selected
programme.
20
Language Selection
•• Turn the power on and then press the Time
Delay and Steam button simultaneously to
change the language. Then the 'Select a
Language' menu is displayed. A language can
be changed by turning the programme dial.
•• If a temporary stop of the wash cycle is
needed, press the Start/Pause button.
3
Options
Wash+Dry( )
•• ( ) indicates the drying capacity, which varies
on the models.
EN
Programme Table
Washing Programme
Programme
Description
Cotton
Provides better
performance by combining
various drum motions.
Fabric Type
Coloured fast garments (shirts,
nightdresses, pajamas, etc)
and normally soiled cotton
load (underwear).
Proper Temp.
40 °C
(Cold to 95 °C)
Cotton Large
Provides optimised
washing performance
for large amount of
laundry with less energy
consumption.
Easy Care
Suitable for casual shirts
that do not need ironing
after washing.
Polyamide, acrylic, polyester
40 °C
(Cold to 60 °C)
Enables various fabrics to
be washed simultaneously.
Various kind of fabrics except
special garments (silk/delicate,
sports wear, dark clothes,
wool, duvet/curtains).
40 °C
(Cold to 40 °C)
Mix
Rating
60 °C
(Cold to 60 °C)
5.0 kg
4.5 kg
Allergy Care
Helps to remove allergens
such as house mites,
pollen, and cat fur.
Cotton, underwear, pillow
covers, bed sheets, baby wear
60 °C
Direct Wear
Povides washing to drying
within 80mins at once for
light soiled 1‒3 shirts.
Cotton mixed, polyester mixed
dress shirts, blouses
30 °C
Steam
Refresh
Helps to remove wrinkles
within 20mins with steam
(Clothes may be wet. You
can put them on after hang
out to dry for 10‒30min).
Cotton mixed, polyester mixed
dress shirts, blouses
For large items such as
bed covers, pillows, sofa
covers, etc.
Cotton bedding except special
garments (delicates, wool,
silk, etc.) with filling: duvets,
pillows, blankets, sofa covers
with light filling
Sports Wear
Suitable for sports wear
such as jogging clothes
and running wear.
Coolmax, gore-tex, fleece and
sympatex
Quick 30
Provides a fast washing
time for small loads and
lightly soiled clothes.
Duvet
Maximum
Load
3 items
No choice
40 °C
(Cold to 40 °C)
1 single
size
3.0 kg
Lightly soiled colour laundry.
30 °C
(Cold to 40 °C)
21
EN
Programme
Description
Fabric Type
Proper Temp.
Maximum
Load
Provides a nonstop
process of washing
and drying in the same
programme.
A small amount of laundry
which can be dried.
40 °C
(Cold to 95 °C)
8.0 kg
Gentle Care
For hand and machine
washable delicate clothes
such as washable wool,
lingerie, dresses etc. (Use
detergent for machine
washable woolens).
Wool, hand washable clothes,
delicate, easily damaged
laundry
20 °C
(Cold to 30 °C)
1.5 kg
Stain Care
Wash off several kinds
of stain such as wine,
juice, dirt, etc. (Water
temperature is increased
step by step for washing
various stains.)
Cotton blended fabrics, no
delicate clothes
60 °C (30 °C
to 60 °C)
3.0 kg
Download
Cycle
For downloadable programmes. If you did not download any programmes, the default is
Rinse+Spin.
Wash+Dry
•• Water Temperature: Select the appropriate water temperature for chosen wash programme. Always follow
garment manufacturer’s care label or instructions when washing.
•• Recommendation Mode : “Cotton Large+60°C” is the recommended program for Normally Soiled Clothing
equal to the rated capacity. The water efficiency label program set at Normal in accordance and in conformity
with IEC 60456.
NOTE
•• Neutral detergent is recommended.
22
EN
Drying Programme
Programme
Description
Eco Dry
A special programme to
reduce water usage during the
dry cycle.
Normal Dry
For cottons. Select this
programme to reduce cycle
time and energy usage during
the dry cycle.
Normal Eco Dry
Iron Dry
Low Temp. Dry
Time Dry 30 min.
Time Dry 60 min.
Time Dry 120 min.
Fabric Type
Maximum Load
Cotton or linen fabrics such as
cotton towels, t-shirts, and linen
laundries.
Rating
For easy iron, finish drying in
damp condition.
Cotton or linen fabrics, ready to
iron at the end of programme.
Rating
For less clothes damage, it
dries in low temperature.
Easy care textiles, synthetic
fabrics suitable for Easy Care,
Mix programme washable
clothes
Rating
For energy dry programme.
You can change the drying
time according to the
maximum load.
0.5 kg
Cotton, towel
1.5 kg
3.0 kg
•• First drying cycle load : 6.0 kg (3 sheets and 8 pillowcases + 18 towels)
•• Second drying cycle load : 6.0 kg (3 sheets and 9 pillowcases + 16 towels)
(1 or 2 towels can be added or removed for setting weight)
NOTE
•• Select maximum selectable spin speed of washing programme to ensure drying results.
•• Where the amount of laundry to be washed and dried in one programme does not exceed the maximum
weight permitted for the drying programme, washing and drying in one continuous sequence is recommended.
23
EN
Extra Options
Programme
Time
Delay
Steam
Steam
Softener
Pre
Wash
Favorite
Time
Save
Intensive
Rinse+
Dry
Cotton
●
●
●
●
●
●
●
●
●
Cotton Large
●
●
●
●
●
●
●
●
Easy Care
●
●
●
●
●
●
●
●
●
Mix
●
●
●
●
●
●
●
●
●
Allergy Care
●
●
●
●
●
Direct Wear
●
●
●*
Steam Refresh
●
*
●
●*
●
●
●
●
●
●
●
●
●
●
●
Duvet
●
Sports Wear
●
●
Quick 30
●
●
Gentle Care
●
●
Wash+Dry
●
Stain Care
●
●
●
●
●*
●
●
●
•• * : This option is automatically included in the programme and can not be deleted.
24
●
●
●
●*
●
●
EN
Operating Data
Programme
Max RPM
Cotton
1600
Cotton Large
1600
Easy Care
1200
Mix
1600
Allergy Care
1600
Direct Wear
1000
Steam Refresh
-
Duvet
1000
Sports Wear
800
Quick 30
1600
Gentle Care
800
Wash+Dry
1600
Stain Care
1600
25
EN
Option Programme
Steam (Optional)
Time Delay
Steam Wash features enhanced washing
performance with low energy consumption. Steam
Softener sprays steam after a spinning cycle to
reduce creases and make the laundry fluffy.
You can set a time delay so that the washing
machine will start automatically and finish after a
specified time interval.
1
Press the Power button.
2
Select a washing programme.
3
Press the Time Delay button to set time
required.
4
Press the Start/Pause button.
1
Press the Power button.
2
For Steam option, select steam programmes.
For Steam Softener option, select steam
softener programmes.
3
The following programme is selected depending
on the number of times you press the Steam
button.
•• Once: Steam
•• Twice: Steam Softener
NOTE
•• The delay time is the time to the end of the
programme, not the start. The actual running time
may vary due to water temperature, wash load and
other factors.
•• Three times: Steam and Steam Softener
4
Press the Start/Pause button.
•• To cancel the Time Delay function, the power
button should be pressed.
•• Avoid using liquid detergent for this option.
Steam Wash (
)
•• For heavily stained clothes, underwear or baby
clothes.
•• Available with the Cotton, Cotton Large, Mix,
Easy Care, Duvet, Allergy Care, Steam Refresh,
Wash+Dry programmes.
•• Do not use Steam Wash for easily discoloured
clothes and delicates such as wool, silk.
Steam Softener (
)
•• Good to soften and fluff fabrics after air drying.
•• Available with the Cotton, Cotton Large, Mix, Easy
Care programmes.
•• Do not use Steam Softener for easily discoloured
clothes and delicates such as wool, silk.
•• Depending on the kind of fabric, softening
performance may be different.
26
EN
Favorite
Temp.
Favorite programme allows you to store a customized
wash cycle for future use.
The Temp. button selects the wash and rinse
temperature combination for the selected
programme. Press this button until the desired setting
is lit. All rinses use cold tap water.
1
Press the Power button.
2
Select a washing programme.
3
Select the cycle (Washing method, number of
rinses, spin speed, water temperature etc.).
4
Press and hold the Favorite option button for
three seconds.
The Favorite option is now stored for future use. To
reuse the stored programme, select the Favorite
option and press the Start/Pause button.
•• Select the water temperature suitable for the type
of load you are washing. Follow the garment fabric
care labels for best results.
Rinse
Rinse+
Add rinse once.
Rinse++
Add rinse twice.
Pre Wash
Normal+Hold
If the laundry is heavily soiled, the Pre Wash cycle is
recommended.
The programme is paused until start button is
pressed again when rinse is finished.
1
Press the Power button.
2
Select a washing programme.
3
Press the Pre Wash button.
4
Press the Start/Pause button.
Rinse++Hold
Add rinse once then after rinsing process, the
programme is paused until Start/Pause button is
pressed again.
Spin
•• Spin speed level can be selected by pressing the
Spin button repeatedly.
Wash
Time Save
This option can be used to reduce the time of a wash
programme. It is best used on lightly soiled loads.
Intensive
If the laundry is normal and heavily soiled, the
Intensive option is effective.
•• Spin Only
1
Press the Power button.
2
Press the Spin button to select RPM.
3
Press the Start/Pause button.
NOTE
•• When you select No Spin, it will still rotate for a
short time to drain quickly.
27
EN
Child Lock (
)
Use this option to disable the controls. This feature
can prevent children from changing cycles or
operating the appliance
Locking the Control Panel
1
Press and hold the Child Lock button for three
seconds.
2
A beeper will sound, and ‘Child lock is on.’ will
appear on the display.
When the Child Lock is set, all buttons are
locked except the Power button.
NOTE
•• Turning off the power will not reset the child lock
function. You must deactivate child lock before you
can access any other functions.
Unlocking the Control Panel
Press and hold the Child Lock button for three
seconds.
•• A beeper will sound and the remaining time for the
current programme will reappear on the display.
Beep On / Off
1
Press the Power button.
2
Press the Start/Pause button.
3
Press and hold the Wash and Temp. button
simultaneously for three seconds to set the
Beep on/off function.
NOTE
•• Once the Beep on/off function is set, the setting is
memorized even after the power is turned off.
•• If you want to turn the Beeper off, simply repeat
this process.
28
Dry (
)
Use the your Automatic programmes to dry most
loads. Electronic sensors measure the temperature
of the exhaust to increase or decrease drying
temperatures for faster reaction time and tighter
temperature control.
•• Cold water tap must be left on during drying
programmes.
•• This washing machine’s automatic process from
washing to drying can be selected easily.
•• For most even drying, make sure all articles in the
clothes load are similar in material and thickness.
•• Do not overload the washing machine by stuffing
too many articles into the drum. Items must be able
to tumble freely.
•• If you open the door and remove the load before
the washing machine has finished its programme,
remember to press the Start/Pause button.
•• By pressing the Dry button, you can select: Normal
Dry-Normal Eco Dry-Eco Dry-Time Dry (30-60120)- Low Temp. Dry-Iron Dry.
•• After the end of dry, ‘Cool Down’ is displayed.
‘Cool Down’ means crease decreasing. The drying
programme is already done. Press any buttons
and take out clothes. If you do not press the Start/
Pause button, the programme ends after about 4
hours.
NOTE
•• When you turn the washing machine off of the
drying programme, the drying fan motor can be
operated to save itself for 30 seconds.
•• Be careful when removing your clothing from the
washing machine, as the clothing or washing
machine may be hot.
EN
Woolen Articles
•• Do not tumble dry woolen articles. Pull them to
their original shape and dry them flat.
Woven and Loopknit Materials
•• Some woven and loopknit materials may shrink, by
varying amounts, depending on their quality.
•• Always stretch these materials out immediately
after drying.
Drying Time Guide
•• The drying time can be selected by pressing the
Dry button.
•• Drying programme can last up to about 7 hours.
•• These drying times are given as a guide to help
you set your washing machine for manual drying.
NOTE
•• Do not overload your washing machine.
•• The estimated drying time varies from the actual
drying time during the Automatic programme. The
type of fabric, size of the load, and the dryness
selected affect drying time.
•• Take out permanent press articles as soon as the
washing machine stops to reduce wrinkles.
•• When you select drying only, spinning runs
automatically for energy efficiency.
Permanent Press and Synthetics
Baby Clothes and Night Gowns
•• Always check the manufacturer’s instructions.
Rubber and Plastics
•• Do not dry any items made from or containing
rubber or plastics, such as:
−− aprons, bibs, chair covers
−− curtains and table cloths
−− bathmats
Fiber Glass
•• Do not dry fiberglass articles in your washing
machine. Glass particles left in the washing
machine may be picked up by your clothes the next
time you use the washing machine and cause skin
irritation.
29
SMART FUNCTION
Using Smart Function
(Optional)
Using the Tag On Function
The Tag On function allows you to conveniently use
the LG Smart Diagnosis™ and Cycle Download
features to communicate with your appliance right
from your own smart phone.
•• The Tag On function can only be used with most
smart phones equipped with the NFC function and
based on the Android operating system (OS).
Installation of the Application
•• Search LG Smart Laundry&DW Global on the
Google Play Store from your smart phone.
LG Smart
snG㏘⫼䏬
Using the Application
LG Smart Laundry&DW Global application allows you
to use various features for your convenience.
•• Cycle Download
•• Smart Diagnosis™
•• Tag On Cycle Set
•• Laundry Stats
NOTE
•• Press
in the LG Smart Laundry&DW Global
application for a more detailed guide on how to use
the Tag On function.
•• Depending on the smart phone manufacturer and
Android OS version, the NFC activation process
may differ. Refer to the manual of your smart phone
for details.
30
EN
•• Because of the characteristics of NFC, if the
transmission distance is too far, or if there is a
metal sticker or a protective case on the phone,
transmission will not be good. In some cases,
NFC-equipped phones may be unable to transmit
successfully.
•• The content found in this manual may differ
depending on the version of LG Smart
Laundry&DW Global application, and it may be
modified without customers being informed.
EN
Using the Smart Diagnosis™
Function
Use this function if you need an accurate diagnosis
by an LG Electronics service centre when the
product malfunctions or fails. Use this function only to
contact the service representative, not during normal
operation.
1
Press the Power button to turn on the washing
machine. Do not press any other buttons or turn
the cycle selector knob.
2
When instructed to do so by the call centre,
place the mouthpiece of your phone close to the
Power button.
5
Once the tones have stopped, resume your
conversation with the call centre agent, who will
then be able to assist you using the information
transmitted for analysis.
NOTE
•• The Smart Diagnosis™ function depends on the
local call quality.
•• The communication performance will improve and
you can receive better service if you use the home
phone.
•• If the Smart Diagnosis™ data transfer is poor due
to poor call quality, you may not receive the best
Smart Diagnosis™ service.
x.
Ma
mm
10
3
Press and hold the Temp button for three
seconds, while holding the phone mouthpiece to
the icon or Power button.
4
The display is turned off and keep the phone in
place until the tone transmission has finished.
•• For best results, do not move the phone while
the tones are being transmitted.
•• If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
LG Electronics
service centre
31
MAINTENANCE
WARNING
•• Unplug the washing machine before cleaning to
avoid the risk of electric shock. Failure to follow this
warning may result in serious injury, fire, electric
shock, or death.
•• Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washing machine. They may
damage the finish.
Cleaning Your Washing
Machine
Care After Wash
•• After the cycle is finished, wipe the door and the
inside of the door seal to remove any moisture.
•• Leave the door open to dry the drum interior.
•• Wipe the body of the washing machine with a dry
cloth to remove any moisture.
EN
Cleaning the Interior
•• Use a towel or soft cloth to wipe around the
washing machine door opening and door glass.
•• Always remove items from the washing machine as
soon as the cycle is complete. Leaving damp items
in the washing machine can cause wrinkling, colour
transfer, and odour.
•• Run the Tub Clean programme once a month (or
more often if needed) to remove detergent buildup
and other residue
Cleaning the Water Inlet Filter
•• Turn off the supply taps to the machine if the
washing machine is to be left for any length of time
(e.g. holiday), especially if there is no floor drain
(gully) in the immediate vicinity.
••
icon will be displayed on the control panel
when water is not entering the detergent drawer.
•• If water is very hard or contains traces of lime
deposit, the water inlet filter may become clogged.
It is therefore a good idea to clean it occasionally.
1
Turn off the water tap and unscrew the water
supply hose.
2
Clean the filter using a hard bristle brush.
Cleaning the Exterior
Proper care of your washing machine can extend its
life.
Door:
•• Wash with a damp cloth on the outside and inside
and then dry with a soft cloth.
Exterior:
•• Immediately wipe off any spills.
•• Wipe with a damp cloth.
•• Do not press the surface or the display with sharp
objects.
32
EN
Cleaning the Drain Pump Filter
4
After cleaning, turn the pump filter and insert the
drain plug.
5
Close the cover cap.
•• The drain filter collects threads and small objects
left in the laundry. Check regularly that the filter is
clean to ensure smooth running of your washing
machine.
•• Allow the water to cool down before cleaning the
drain pump, carrying out emergency emptying, or
opening the door in an emergency.
1
Open the cover cap and pull out the hose.
2
Unplug the drain plug and open the filter by
turning it to the left.
2
Container to
collect the
drained water.
CAUTION
•• First drain using the drain hose and then open the
pump filter to remove any threads or objects.
•• Be careful when draining, as the water may be hot.
1
3
Remove any extraneous matter from the pump
filter.
33
EN
Cleaning the Dispenser Drawer
Tub Clean (Optional)
Detergent and fabric softener may build up in the
dispenser drawer. Remove the drawer and inserts
and check for buildup once or twice a month.
Tub Clean is a special programme to clean the inside
of the washing machine.
1
Remove the detergent dispenser drawer by
pulling it straight out until it stops.
•• Press down hard on the disengage button and
remove the drawer.
A higher water level is used in this programme at
higher spin speed. Perform this programme regularly.
1
Remove any clothing or items from the washing
machine and close the door.
2
Open the dispenser drawer and add antilimescale (e.g. Calgon) to the main wash
compartment.
•• For tablets put into the drum.
2
3
Remove the inserts from the drawer.
•• Rinse the inserts and the drawer with warm
water to remove buildup from laundry
products. Use only water to clean the
dispenser drawer. Dry the inserts and drawer
with a soft cloth or towel.
To clean the drawer opening, use a cloth or
small, non-metal brush to clean the recess.
•• Remove all residue from the upper and lower
parts of the recess.
4
Wipe any moisture off the recess with a soft
cloth or towel.
5
Return the inserts to the proper compartments
and replace the drawer.
3
Close the dispenser drawer slowly.
4
Power on and then press and hold Tub Clean
button for 3 seconds. Then ‘Tub Clean’ will be
displayed on the display.
5
Press the Start/Pause button to start.
6
After the programme is complete, leave the
door open to allow the washing machine door
opening, flexible gasket and door glass to dry.
CAUTION
•• If there is a child, be careful not to leave the door
open for too long.
NOTE
•• Do not add any detergent to the detergent
compartments. Excessive suds may generate and
leak from the washing machine.
34
EN
Caution on Freezing During
Winter
•• After closing the tap, disconnect the cold supply
hose from the tap, and remove water while keeping
the hose facing downwards.
•• When frozen, the product does not operate
normally. Make sure to install the product where it
will not freeze during winter.
•• In case the product must be installed outside on a
porch or in other outdoor conditions, make sure to
check the following.
How to Keep the Product from
Freezing
•• After washing, remove water remaining inside the
pump completely with the opening hose plug used
for removal of residual water. When the water is
removed completely, close the hose plug used for
removal of residual water and cover cap.
Supply hose
Check for Freezing
•• If water does not drain when opening the hose
plug used for removal of residual water, check the
drainage unit.
Drain plug
Cover cap
Drain plug
Cover cap
•• Hang down drain hose to pull out water inside the
hose completely.
•• Turn the power on, choose a washing programme,
and press the Start/Pause button.
Detergent drawer
Drain hose
Drain hose
CAUTION
•• When the drain hose is installed in a curved shape,
the inner hose may freeze.
•• When '
' is shown in display window while the
product is in operation, check water supply unit and
drainage unit (Some models do not have an alarm
function that indicates freezing).
NOTE
•• Check that water is coming into the detergent
drawer while rinsing, and water is draining through
the drain hose while spinning.
35
EN
How to Handle Freezing
•• Make sure to empty the drum, pour warm water
of 50–60 °C up to the rubber part inside the drum,
close the door, and wait for 1–2 hours.
•• When water is removed completely from the drum,
close the hose plug used for removal of residual
water, choose a washing programme, and press
the Start/Pause button.
50-60 °C
Drain hose
Detergent drawer
NOTE
CAUTION
•• Do not use boiling water. It may cause burns or
damage to the product.
•• Check that water is coming into the detergent
drawer while rinsing, and water is draining through
the drain hose while spinning.
•• Open the cover cap and hose plug used for
removal of residual water to extract water
completely.
•• When water supply problems occur, take the
following measures.
−− Turn off the tap, and thaw out the tap and both
connection areas of inlet hose of the product
using a hot water cloth.
Drain plug
Cover cap
−− Take out inlet hose and immerse in warm water
below 50–60 °C.
NOTE
•• If water does not drain, this means the ice is not
melted completely. Wait more.
36
Supply hose
50-60 °C
TROUBLESHOOTING
EN
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If the appliance does not function properly or does not function at all, check the following before you
call for service:
Diagnosing Problems
Symptoms
Reason
Solution
Rattling and
clanking noise
Foreign objects such as coins or
safety pins may be in drum or pump.
•• Check all pockets to make sure that
they are empty. Items such as clips,
matches, pens, coins, and keys can
damage both your washer and your
clothes.
•• Close zippers, hooks, and drawstrings
to prevent these items from snagging or
tangling on other clothes.
Thumping sound
Heavy wash loads may produce a
thumping sound. This is usually
normal.
•• If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
Have all the transit bolts and tub
support been removed?
•• If not removed during installation, refer
to Installation guide for removing transit
bolts.
Are all the feet resting firmly on the
ground?
•• Check that the appliance is perfectly
level (Use a spirit level).
Supply hoses or drain hose are loose
at tap or washing machine.
•• Check and tighten hose connections.
House drain pipes are clogged.
•• Unclog drain pipe. Contact plumber if
necessary.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
•• Make sure that the suggested
amount of detergent is used per the
manufacturer's recommendations.
Water supply is not adequate in that
location.
•• Check another tap in the house.
Water supply tap is not completely
open.
•• Fully open tap.
Water supply hose(s) are kinked.
•• Straighten hose.
The filter of the supply hose(s)
clogged.
•• Check the filter of the supply hose.
Drain hose is kinked or clogged.
•• Clean and straighten the drain hose.
The drain filter is clogged.
•• Clean the drain filter.
Vibrating noise
Water leaks
Oversudsing
Water does not
enter washing
machine or it
enters slowly
Water in the
washing machine
does not drain or
drains slowly
37
EN
Symptoms
Reason
Solution
Electrical power cord may not be
plugged in or connection may be
loose.
•• Make sure plug fits tightly in wall outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
•• Reset circuit breaker or replace fuse.
Do not increase fuse capacity. If
problem is a circuit overload, have it
corrected by a qualified electrician.
Water supply tap is not turned on.
•• Turn on water supply tap.
Washing machine
will not spin
Check that the door is firmly shut.
•• Close the door and press the Start/
Pause button. After pressing the
Start/Pause button, it may take a few
moments before the washing machine
begins to spin. The door must be locked
before spin can be achieved. Add 1
or 2 similar items to help balance the
load. Rearrange load to allow proper
spinning.
Door does not
open
Once washing machine has started,
the door cannot be opened for safety
reasons.
•• Check if the ‘Door Lock’ icon is
illuminated. You can safely open the
door after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed
If an imbalance is detected or if the
suds removing programme is on, the
wash time will increase.
•• This is normal. The time remaining
shown in the display is only an
estimate. Actual time may vary.
Fabric softener
overflow
Too much softener may cause an
overflow.
•• Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum fill line.
Too much softener may cause an
premature dispensing.
•• Follow the guidelines provided by the
detergent manufacturer.
•• Close the dispenser drawer slowly. Do
not open the drawer during the wash
cycle.
Check water supply tap.
•• Do not overload. Check that the
washing machine is draining properly to
extract adequate water from the load.
Clothes load is too small to tumble
properly. Add a few towels.
•• Turn off water supply tap.
Washing machine
does not start
Softeners
dispensed too
early
Dry problem
38
EN
Error Messages
Symptoms
Reason
Solution
Water supply is not
adequate in area.
•• Check another tap in the house.
Water supply taps are not
completely open.
•• Fully open tap.
Water supply hose(s) are
kinked.
•• Straighten hose(s).
The filter of the supply
hose(s) are clogged.
•• Check the filter of the supply hose.
If water leakage occurred
in the supply hose (Aqua
will
stop hose), indicator
become red.
•• Use the new supply hose (Aqua stop hose).
May vary depending on the
model.
Drain hose is kinked or
clogged.
•• Clean and straighten the drain hose.
The drain filter is clogged.
•• Clean the drain filter.
Load is too small.
•• Add 1 or 2 similar items to help balance the
load.
Load is out of balance.
•• Add 1 or 2 similar items to help balance the
load.
The appliance has an
imbalance detection and
correction system. If
individual heavy articles
are loaded (e.g. bath mat,
bath robe, etc.) this system
may stop spinning or even
interrupt the spin cycle
altogether.
•• Rearrange load to allow proper spinning.
If the laundry is still too wet
at the end of the cycle, add
smaller articles of laundry to
balance the load and repeat
the spin cycle.
•• Rearrange load to allow proper spinning.
39
EN
Symptoms
40
Reason
Solution
Ensure door is not open.
•• Close the door completely. If
not released, call for service.
Control error.
•• Unplug the power plug and call for service.
Water overfills due to the
faulty water valve.
•• Close the water tap.
•• Unplug the power plug.
•• Call for service.
Malfunction of water level
sensor.
•• Close the water tap.
•• Unplug the power plug.
•• Call for service.
Over load in motor.
•• Allow the washing machine to stand for 30
minutes to allow the motor to cool, then
restart the cycle.
Water leaks.
•• Call for service.
The washing machine
experienced a power failure.
•• Restart the cycle.
Does not dry
•• Call for service.
,
,
is
WARRANTY
EN
THIS LIMITED WARRANTY DOES NOT COVER:
•• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of
the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized
repairs/installation.
•• Failure of the product to perform during power failures and interruptions or inadequate electrical service.
•• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
•• Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined
in the Product’s owner’s manual.
•• Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
•• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended
purpose, or any water leakage where the product was not properly installed.
•• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable cleaning products that are not approved by LG.
•• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the
finish of your product, unless such damage results from defects in materials or workmanship.
•• Damage or missing items to any display, open box, discounted, or refurbished Product.
•• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.
•• Increases in utility costs and additional utility expenses.
•• Repairs when your Product is used in other than normal and usual household use (e.g. commercial use, in
offices and recreational facilities) or contrary to the instructions outlined in the Product’s owner’s manual.
•• Costs associated with removal of your Product from your home for repairs.
•• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions, including LG’s owner’s and installation manuals.
•• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes
use of parts not approved or specified by LG.
Strange vibration or noise caused
by not removing transit bolts or
tub support.
Leakage caused by dirt (hair, lint)
on gasket and door glass.
Transit
bolt
Tub
support
Remove the transit bolts &
tub support.
Carton
base
Clean the gasket & door
glass.
41
EN
Not draining caused by clogging
of pump filter.
Clean the pump filter.
Water is not coming because
water inlet valve filters are
clogged or water supply hoses
are kinked.
Clean the inlet valve filter
or reinstall the water supply
hoses.
Water is not coming because too
much detergent use.
Laundry is hot or warm after
finished washing because the
supply hoses are installed in
reverse.
Water is not supplied because the
water tap is not turned on.
Leakage caused by improper
installation of drain hose or
clogged drain hose.
Inlet Filter
Clean the detergent
disperser drawer.
Dispenser
Cold
Cold Water
supply
Hot
Hot Water
supply
Reinstall the supply hoses.
Turn on the water tap.
Water tap
Elbow Bracket
Reinstall the drain hose.
Tie Strap
Leakage caused by improper
installation of water supply hose
or using other brand supply
hoses.
Reinstall the supply hose.
No power problem caused by
loose connection of power cord or
electrical outlet problem.
Reconnect the power cord
or change the electrical
outlet.
42
EN
Level
Service trips to deliver, pick
up, install the product or for
instruction on product use. The
removal and reinstallation of the
product.
The warranty covers
manufacturing defects
only. Service resulting from
improper Installation is not
covered.
If all screws are not installed
properly, it may cause excessive
vibration (Pedestal model only).
Install 4 screws at each
corner (Total 16EA).
Water hammering (banging) noise
when washing machine is filling
with water.
High pressure
water
Natural water flow
Sudden stopping
water flow
Hit
Loud noise
Adjust the water pressure
by turning down the water
valve or water tap in the
home.
43
Memo
Memo
Memo
Memo
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