LG | AM50GYWN2 | LG AM50GYWN2 Owner’s Manual

Owner's Manual
Air Purifier & Humidifier
Read this owner's manual thoroughly before operating
the appliance and keep it handy for reference at all times.
www.LGSIGNATURE.com
MFL69596010
Copyright © 2017 - 2018 LG Electronics. All Rights Reserved.
Table of Contents
The images in this owner's manual may be different
from the product's actual components and accessories,
which are subject to change by the manufacturer
without prior notice for product improvement purposes.
Safety Instructions.............................04
Smart Functions.................................26
Disposal of waste batteries/accumulators......... 08
Disposal of your old appliance........................... 08
Installing the Application.................................... 26
Creating an Account.......................................... 26
Using the Wi-Fi Function................................... 26
Smart Diagnosis™............................................. 28
Unpacking...........................................09
Parts.................................................................. 09
Removing Packing Materials............................. 10
Remote Control Setup....................................... 10
Installation...........................................12
Transporting or Moving the Product.................. 12
Installing the Product......................................... 12
Operation.............................................13
Product Overview.............................................. 13
Purify Mode....................................................... 18
Humid Purify Mode............................................ 18
Silent Mode........................................................ 19
Adjusting the Fan Speed................................... 19
Turbo Mode....................................................... 19
Checking Air Quality.......................................... 20
Sterilizing the Air Using Ions.............................. 22
Off Timer............................................................ 23
Control Lock...................................................... 23
Hygiene Drying Function................................... 24
Filling the Water Bucket..................................... 24
Emptying the Water Bucket............................... 25
Rev.02_060718
Maintenance........................................30
Scheduled Maintenance.................................... 30
Cleaning the Exterior......................................... 31
Cleaning the Top Cover..................................... 31
Cleaning the Watering System.......................... 31
Cleaning the Air Purifier Filters.......................... 34
Cleaning the Dust Sensor.................................. 36
Cleaning the Watering Engine™....................... 37
Storage.............................................................. 37
Before Calling for Service.................39
Safety Instructions
READ AND SAVE THESE INSTRUCTIONS.
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt
you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard signal word WARNING or
CAUTION. These words mean:
WARNING You can be killed or seriously injured if you do not follow instructions.
CAUTION
Indicates an imminently hazardous situation which, if not avoided, may result in minor or
moderate injury, or product damage.
This equipment is home (class B) EMI suitable equipment, which is mainly for home use, and it can be used in all
regions.
Warning
To reduce the risk of fire, electric shock, or personal injury when using this product,
follow basic safety precautions, including the following:
CHILDREN IN THE HOUSEHOLD
INSTALLATION
This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities or lack of experience
and knowledge, unless they have
been given supervision or instruction
concerning use of the appliance by
a person responsible for their safety.
Children should be supervised to ensure
that they do not play with the appliance.
•• Install product so that the plug is easily
accessible.
•• Install the product on a flat, level
surface.
•• Do not expose the product to
splashing water or rain.
•• Do not install the product in an area
exposed to direct sunlight or near
heat-generating equipment such as
ovens or space heaters.
•• Do not install the product in an area
prone to combustible gas leaks,
grease, or metal dust.
04
POWER
USE
•• Connect this product to a dedicated,
grounded electrical outlet rated for 230 V.
•• If the product is submerged in water,
stop using the product and contact an
LG Electronics Customer Information
Center for service.
•• Do not use an adaptor plug with this
product or plug it into a multi-outlet
extension cord.
•• Do not, under any circumstances, cut
or remove the third (ground) prong
from the power cord.
•• NEVER unplug the product by pulling
on the power cord. Grip the plug firmly
and pull it straight out from the outlet.
•• If the supply cord is damaged, it must
be replaced by the manufacturer or its
service agents or a similarly qualified
person in order to avoid a hazard.
•• Do not use an uncertified power outlet.
•• Unplug the power plug immediately
in the event of a blackout or
thunderstorm.
•• Plug in the power plug with the power
cord facing downward.
•• Unplug the product before cleaning it
or replacing the filters.
•• Do not touch the power plug with wet
hands.
•• Clean dirt or moisture off the power
plug before plugging it in.
•• Take care not to pinch the power
cord under the product or any heavy
objects.
•• Unplug the product when not in use.
•• Do not modify or extend the power
cable.
•• When the power cord is to be
replaced, the replacement work shall
be performed by authorized personnel
using only genuine replacement parts.
•• In the event of a gas leak (propane/
LPG), ensure adequate ventilation and
contact an authorized service center
before resuming use. Do not touch the
product or the power plug.
•• Do not use an abrasive cloth or
sponge, or a metal brush to clean the
product.
•• Disconnect the power cord
immediately if you hear a noise, smell
a strange odor, or detect smoke
coming from the product.
•• Do not disassemble, repair or modify
the product yourself.
•• Do not use or store flammable or
combustible substances such as
ether, benzene, alcohol, drugs, LP
gas, combustible sprays, insecticides,
air fresheners, cosmetics, candles, or
lamps near the product.
•• Do not place the cord under rugs,
carpeting, or mats.
•• Do not allow animals or pets to chew
on the power cord.
•• Do not allow children to hang on or
play with the product.
•• This appliance is not intended for use
by persons (including children) with
reduced physical, sensory, or mental
capabilities, or lack of experience
and knowledge, unless they have
been given supervision or instruction
concerning the use of the appliance by
a person responsible for their safety.
05
•• Do not move the product while it is
operating.
•• Use only the handle to move the
product.
•• Do not place objects on top of the
product.
•• Do not insert hands or metal objects
into the air inlet or outlet.
•• Product must be properly grounded.
•• Avoid pinch points when removing or
assembling the filters.
•• Operate the product on a stable
surface. If the product tips over and
water spills out during humidification,
there is a risk of electric shock.
•• Unplug the product and empty any
remaining water before storing the
product or if it will be unused for an
extended period.
•• Do not use the product if it is damaged
or disassembled.
•• Unplug the product before cleaning it.
•• Do not put combustible or flammable
materials inside the product.
DISPOSAL
•• Dispose of all packaging materials
promptly and keep them out of the
reach of children.
06
Caution
To reduce the risk of fire, electric shock, or personal injury when using the product,
follow basic safety precautions, including the following:
INSTALLATION
•• Do not tilt the product while moving or
cleaning it.
•• This product is not designed for use
in mobile vehicles, including RVs or
boats.
•• Do not place the product within 1 m
of a TV or stereo equipment. It may
cause interference.
•• Do not place the product near a
window or near the air intake or outlet
of an air conditioner or heater. Doing
so may cause the humidity sensor to
malfunction.
USAGE
•• Do not use to remove toxic gases such
as carbon monoxide.
•• Do not use the product in place of a
vent hood. Doing so will shorten the
product's lifespan.
•• If used for a long period in an area
with unstable voltage, the product may
automatically shut down to protect
product components.
•• Do not block the product's air intake or
outlet.
•• Do not place the product near
curtains which can be blown against
it and cause the humidity sensor to
malfunction.
•• Use the product for its intended
purpose. The product is not intended
for preserving or protecting animals,
precision equipment, or artwork.
•• Do not step on the product or place
objects on top of the product.
•• Do not operate the product with wet
hands.
•• Do not allow the moisture from a
humidifier to directly contact the
product.
•• Hold the water bucket with both hands
when moving it.
•• Do not expose the product to freezing
temperatures.
•• Replace any remaining water in the
product with clean water every day.
•• Do not use the product while it is on its
side.
•• Do not place the product on or near
items that may be damaged or
discolored by heat or humidity.
•• Do not store or ship the product with
water in it.
•• Use clean tap water. Do not use water
that is hotter than 40°C.
•• Use the filter only for its intended
purpose.
•• Do not use detergents, cosmetics,
chemicals, air fresheners, or
disinfectants in the product.
•• Do not drink the water used in the
product or use it to feed plants or
animals. Doing so could cause illness.
•• Use a soft cloth to clean the product. Do
not use strong detergents or solvents.
•• When cleaning the parts, use proper
cleaning method according to the
corresponding manual. Also, when
replacing the parts, install new parts
in proper locations according to the
corresponding manual.
07
Disposal of waste batteries/accumulators
•• This symbol may be combined with chemical symbols for mercury (Hg),
cadmium (Cd) or lead (Pb) if the battery contains more than 0.0005% of
mercury, 0.002% of cadmium or 0.004% of lead.
•• All batteries/accumulators should be disposed separately from the
municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
•• The correct disposal of your old batteries/accumulators will help to prevent
potential negative consequences for the environment, animal and human
health.
•• For more detailed information about disposal of your old batteries/
accumulators, please contact your city office, waste disposal service or
the shop where you purchased the product.
(http://www.lg.com/global/sustainability/environment/take-back-recycling/
global-network-europe)
Disposal of your old appliance
•• This crossed-out wheeled bin symbol indicates that waste electrical and
electronic products (WEEE) should be disposed of separately from the
municipal waste stream.
•• Old electrical products can contain hazardous substances so correct
disposal of your old appliance will help prevent potential negative
consequences for the environment and human health. Your old appliance
may contain reusable parts that could be used to repair other products,
and other valuable materials that can be recycled to conserve limited
resources.
•• You can take your appliance either to the shop where you purchased
the product, or contact your local government waste office for details of
your nearest authorised WEEE collection point. For the most up to date
information for your country please see www.lg.com/global/recycling
Warning —
This appliance contains a UV-C emitter. Do not stare at the light
source.
•• Unintended use of the appliance or damage to the housing may result in the
escape of dangerous UV-C radiation. UV-C radiation may, even in little doses,
cause harm to the eyes and skin.
•• Appliances that are obviously damaged must not be operated.
•• If the UV-C emitter is damaged, it must be replaced by the manufacturer or its
service agents or a similarly qualified person in order to avoid a hazard.
08
Unpacking
Parts
Air purifier and humidifier
Remote controller /
battery (CR2025, 1 EA)
Ultra-fine cloth
Owner's Manual
•• The appearance or components of the product may differ depending on the model.
•• The shape of the power plug differs depending on the country.
09
Removing Packing Materials
Unpack the product and remove any packing tape or
protective vinyl before using the product.
1
Take the product out of the box and remove the
packing tape on the product.
2
Press the black button on the filter tray to slide the
tray out. Remove the tray.
3
4
10
Remote Control Setup
1
With the backside of the remote controller facing up,
remove the remote controller's battery tray by pushing
the release on the left of the tray and pulling out.
2
Insert the included battery into the battery tray with
the + facing up.
3
Slide the battery tray back into the remote controller
until it clicks.
Disassemble the deodorizing Black Filter and remove
it from its protective vinyl sleeve.
Reassemble the deodorizing Black Filter, aligning the
tabs on the bottom of the filter with the slots on the
filter below it.
Back
Warning
•• A button/Coin-type battery is used in the remote control
of the product.
•• Do not swallow the battery. Otherwise, it may cause
serious damage, including damage to your organs.
•• If you swallow the battery, you may suffer organ damage
within 2 hours. If serious, it may even cause death.
•• Keep the battery out of children’s reach.
•• If the battery tray is not fixed firmly, stop using the
product and keep the battery tray out of children’s reach.
•• If you swallowed the battery, seek immediate medical
help.
Caution
•• Do not modify the battery arbitrarily. Otherwise, it may
cause fire or product failure.
•• If you insert the battery into the product incorrectly, it may
cause an explosion.
•• Do not disassemble or recharge the used battery. Do
not throw it in the fire or subject it to heat. Doing so may
cause an explosion.
Note
•• If the battery runs out of charge, replace it with a new one
(CR2025).
•• If the remote control has a problem, try replacing the
battery or changing the poles of the battery before
contacting the service center.
•• Dispose of the used battery according to environmental
regulations.
11
Installation
Transporting or Moving the
Product
Caution
Transport the product in a well-secured and upright
position. Impacts may cause product damage.
Installing the Product
Caution
Install the product on a strong, level surface. Installing the
product on a weak or tilted surface may cause noise and
vibration or tipping, resulting in injury.
The product is heavy. Use two people when moving it.
Dropping the product may cause personal injury or product
malfunction.
Allow a 10 cm clearance between the product and
surrounding surfaces or objects. The air inlet needs space
to function properly.
Empty the water bucket before moving the product. Failure
to do so may cause electric shock or fire.
10 cm
Do not install the product near curtains which could block
the air inlet or outlet. Doing so may result in product
malfunction or failure.
When moving or storing the product, wrap the power cord
around the base of the product to prevent personal injury,
damage to the cord, or damage to floors.
Install the product near an easily accessible electrical
outlet and out of heavy traffic areas to avoid a trip hazard.
Do not cover the cord with a carpet or mat.
Do not alter the plug in any way.
12
Operation
Product Overview
Front View
Top cover (control panel and water level
indicator light)
Smart Diagnosis™ speaker
Change product settings or check water level.
Used when troubleshooting product malfunctions or
failures. Refer to Smart Diagnosis™ on page 28.
Easy-fill water bucket inlet
Remote controller sensor panel
Easily add water to the water bucket.
Air outlet
Vents purified air and moisture.
Status display panel
Check the product's settings and the air quality level.
Air inlet
Signature watering system
•• Top water bucket filter
•• Side water bucket filter •• Water bucket handle Air quality indicator light
•• Watering Engine™
Displays current overall air quality level using
colored light.
•• Air quality window •• Water bucket Main unit handles
Use handles to move the product.
•• Product’s exterior or components may be different for each model.
13
Back View
Humidity sensor
Detects humidity level.
•• Product will not work without the filters in place.
PM1.0 (super ultra-fine dust) sensor
•• Close outside doors and windows during use, if possible.
To avoid high carbon dioxide levels, do not use for long
periods in a tightly enclosed space.
Detects dust density.
Odor sensor
•• The product cannot remove harmful CO (carbon
monoxide) gas from the air.
Detects odors in the air.
•• The air purifier's deodorizing Black Filter is designed to
remove odors from the air.
Signature Black filter system
•• If the deodorizing Black Filter is exposed to excessive
odors for long periods, it may need to be replaced more
often. In this case, the filter itself may produce an odor.
Deodorizing Black Filter
Filters out unpleasant odors such as strong food
odors or cigarette smoke odor.
PM 1.0 Black Filter
Filters out super ultra-fine dust particles like fine
sand or cigarette ash.
Filter tray
Holds the PM 1.0 Black Filter and the
deodorizing Black Filter.
Filter tray release button
Opens the filter tray.
Ultra fine filter (PRE-FILTER)
Filters out large dust particles like animal hair.
14
Note
•• Do not use the air purifier in place of a range hood or
vent. To rid indoor air of strong odors, ventilate the area
using a range hood or by opening windows or doors.
Then use the product to remove any odors remaining
after ventilation.
Control Panel and Water Level Indicator
Start/Stop button
Ionizer button
Starts or stops operation.
Generates ions to remove various germs in the
indoor air.
Mode button
Sets the operating mode.
Additional functions
•• Press the button repeatedly to cycle through the
operating modes from Purify → Humid Purify →
Silent.
••
Speed button
Adjusts the fan speed.
Turbo button
Quickly purifies the air.
Indicator button
Cycles through the current humidity and dust density
levels.
Off Timer button
Puts product in Sleep mode and sets it to turn off
automatically after 2, 4, 8, or 12 hours.
Light button
Press and hold each button for about 3 seconds to
start the corresponding function.
: Air Quality Monitoring function
(Refer to page 22.)
•• Wi-Fi : Wi-Fi function (Refer to page 26.)
••
: Control Lock function (Refer to page 23.)
Water level indicator lights
Displays the fill level of the water bucket.
•• (Empty)
(Full)
Hygiene drying function
•• When the Hygiene Drying function is running,
(hygiene drying) appears in the status
display panel.
•• To turn off the Hygiene Drying function, press
and hold the Off Timer and Light buttons for
about 3 seconds.
Turns the air quality indicator light on/off.
15
Status Display Panel
Operating mode display
Fan speed display
Air quality display
Sleep timer display
Turbo display
Display Icons
Icon
Description
Ionizer function is ON to sterilize the air using
ions.
Water bucket's UV LED Lighting Water
Treatment is running.
Water bucket is full.
Air quality monitoring function is ON.
Hygiene drying function is ON.
(Refer to page 24.)
ON/OFF timer is activated using the LG Smart
ThinQ application.
Top cover is not properly mounted.
One or more of water bucket filters are missing,
improperly assembled, or need to be cleaned.
(Refer to page 31.)
The deodorizing Black Filter is missing or
improperly assembled.
PM 1.0 Black Filter or deodorizing Black Filter
are missing, improperly assembled, or need to
be cleaned. (Refer to page 34, 35.)
The ultra fine filter (pre-filter) is missing,
improperly assembled, or needs to be cleaned.
(Refer to page 34.)
Product is connected to a Wi-Fi network.
Control Lock function is ON.
16
Remote Controller
Remote Controller Sensor
Mode
Speed
Turbo
Light
Remote controller
sensor panel
45
˚
˚
45
Caution
•• Do not step on or apply pressure.
•• Do not store or use near water or in high humidity.
Starts or stops operation.
•• Do not store or use near an open flame or heating
devices such as space heaters or ovens. The battery
could explode.
Mode button
•• Remove the battery before storing to avoid damage from
leaking battery fluid.
Start/Stop button
Sets the operating mode.
•• Press the button repeatedly to cycle through the
operating modes from Purify → Humid Purify →
Silent.
Turbo button
•• Do not disassemble or recharge the battery. Dispose of
the used battery properly to avoid fire or explosion.
Note
•• To purchase a replacement remote controller, visit a
nearby LG service center.
Quickly purifies the air.
•• Pressing multiple buttons at the same time may cause
the remote to malfunction.
Speed button
•• To use, hold with the remote controller's transmitter
facing the product's sensor.
Adjusts the fan speed.
Light button
Turns the air quality indicator light on/off.
•• The remote works best within 7m and 45° to the left or
right of the sensor in front of the product.
•• If the remote controller does not work after replacing the
battery, call for service.
•• The remote controller may not work under very bright
light from three-wave fluorescent lamps or neon signs.
17
Purify Mode
Humid Purify Mode
This mode cleans and freshens indoor air.
This mode improves indoor air using the humidifier and the
air purifier.
1
Press the Start/Stop button on the machine or the
remote controller.
1
Fill the water bucket before starting Humid Purify mode.
2
Press the Start/Stop button on the machine or the
remote controller.
3
Press the Mode button to select Humid Purify mode.
•• For details, refer to page 24.
•• Press the button repeatedly to cycle through the
operating modes from Purify → Humid Purify → Silent.
•• The mode shows in the status display panel.
2
Press the Mode button to select an operating mode.
•• Press the button repeatedly to cycle through the
operating modes from Purify → Humid Purify →
Silent.
•• The mode shows in the status display panel.
Note
Note
•• When the product is turned on for the first time, the default
operating mode is Purify mode.
•• The last operating mode is stored, even after power is lost.
•• During the first 30 seconds after the product is started,
appears in the display to indicate that the sensor is
stabilizing. After the sensor stabilizes, the display shows
the dust concentration level.
18
•• The humidifier uses fine particles, so the spray from the
air outlet is not visible.
•• The UV LED Lighting Water Treatment will run automatically
for some time during Humid Purify mode to prevent the
buildup of bacteria and mold in the water bucket. When the
UV LED Lighting Water Treatment is running, UV appears in
the display.
•• In Humid Purify mode, the current humidity level appears in
the status display panel.
•• If Humid Purify mode is stopped, the Hygiene Drying
function will run automatically for 1 to 1 ½ hours depending
on the humidity level of the indoor air.
•• For best results, use the Hygiene Drying function when using
Humid Purify mode. For details, see page 24.
•• Leave the product plugged in for at least 1 ½ hours after
using Humid Purify mode to allow the Hygiene Drying
function to work.
•• Water drops may form on the product window when you
activate Humid Purify mode. Initially, the water drops
may be small but grow bigger and flow down as you use
the product longer. This is the same natural phenomenon
as water drops forming on windows when it rains.
Silent Mode
This mode minimizes noise during air purification.
Press Start/Stop to start operating, then press the Mode
button to select Silent mode.
•• Press the button repeatedly to cycle through the
operating modes from Purify → Humid Purify → Silent.
•• The mode shows in the status display panel.
Note
•• The default fan speed is Auto. Auto mode automatically
adjusts the fan speed depending on the indoor air quality.
•• The current fan speed appears in the status display
panel.
•• The fan speed cannot be adjusted in Silent mode.
•• If you press the Speed button in Silent mode, the mode
switches to Purify so you can adjust the fan speed.
Turbo Mode
This mode quickly purifies indoor air.
Press the Start/Stop button to start operation, then press
the Turbo button.
•• Turbo appears in the status display panel.
Adjusting the Fan Speed
Press the Start/Stop button to start operating, then press the
Speed button to select the fan speed.
•• Press the button repeatedly to cycle through the fan
speeds from Auto → L(Low) → M(Medium) → H(High).
•• The fan speed shows in the status display panel.
Note
If the Turbo button is pressed in Silent mode, the operating
mode switches to Purify to allow the Turbo function to run.
19
Checking Air Quality
The overall air quality is indicated by color in the status display panel and the air quality indicator light.
Understanding Overall Air Quality
The overall air quality is indicated using four levels, each using a different color. The overall air quality depends on both the
dust density and the odor level.
Overall air quality
Dust density (µg/m3)
Odor level
Color
Status
PM 10
PM 2.5
PM 1.0
Status
Level
Red
Poor
255 or more
56 or more
56 or more
Very strong
4
Orange
Unhealthy
155 ~ 254
36 ~ 55
36 ~ 55
Strong
3
Yellow
Moderate
55 ~ 154
13 ~ 35
13 ~ 35
Normal
2
Green
Good
54 or less
12 or less
12 or less
Weak
1
•• Overall air quality is indicated by the color of the icon
light.
in the status display panel and of the air quality indicator
•• The overall air quality color indicates the worst level, either the dust density or the odor level.
Using the Air Quality Indicator Light
The overall air quality light changes color to green (good),
yellow (moderate), orange (unhealthy) or red (poor) depending
on the dust density and odor level.
Turning Air Quality Indicator Light
On/Off
While the product is operating, press the Light button to
turn the overall air quality light on or off.
Light
Air quality indicator light
Light
Note
After initial startup, the dust sensor stabilizes for 30 seconds and
the odor sensor stabilizes for two minutes. The air quality light is
white for 30 seconds, then it changes color to indicate the dust
density level. Two minutes after starting, the light may change
again if the odor level is worse than the dust density level.
Note
•• The air quality indicator light turns off when the Off Timer
is set.
•• If the Light button is pressed after the Off Timer is set,
both the air quality indicator light and the display indicator
light are activated.
20
Checking Air Quality in the Display
The overall air quality is indicated by the color of the
icon in the display. If the overall air quality is unhealthy
(orange) or poor (red), the display also shows the cause.
Note
•• PM (particulate matter) density is displayed in increments
of 1 unit, from 8 to 999. PM density values are based on
the data sheet provided by the sensor manufacturer.
•• The PM10 and PM2.5 air quality values follow those
provided by the United States EPA (Environmental
Protection Agency) for 2015.
–– The overall air quality level displayed on the product
may differ from the level announced by the EPA.
•• The PM1.0 density is displayed in the same manner as the
PM2.5 density and is based on LG Electronics standards.
•• The PM10 and PM2.5 densities displayed by the product
could differ from the EPA forecast and from densities
measured by other products or devices.
In the example above, the PM1.0 (super ultra-fine dust) density
is shown as 58 micrograms per cubic meter, which is poor (red),
so it must be higher than the other PM densities. Odor also
appears in the display, so a strong odor is also detected.
Note
If the overall air quality is good (green) or moderate (yellow),
the cause is not displayed.
Checking Dust Density and
Humidity
While the product is on, press the Indicator button.
•• Press the button repeatedly to quickly scroll through the
sensor results: PM10 → PM2.5 → PM1.0 → humidity.
•• After the Indicator button is pressed, the status will
display for about 10 seconds.
Indicator
–– Differences in PM density values may be the result
of different methods of measuring or differences in
the actual PM density levels.
–– The PM density measurement was tested using LG
Electronics' standard test materials.
•• Using the product near a humidifier, mister, air-conditioner,
or other device which generates steam or micro-particles
could affect the PM densities.
•• The overall air quality level is a result of both PM densities
and the odor level. It may differ from the PM10, PM2.5,
and PM1.0 density levels.
•• Even two products placed in the same space could
measure the PM10 density differently due to air circulation.
•• The chemicals contained in air fresheners, perfumes,
deodorizers, or cosmetics may affect the overall air quality
display.
•• The dust density displayed may change with environmental
factors such as the presence of sofas, beds, carpets,
vacuum cleaners, humidity, smoke, bugs, pets, or cooking
oils.
•• The PM densities may be affected by changes in the
outside environment such as construction, heavy traffic, or
pollen.
•• The micro dust density could be higher near outside doors,
windows, vents, or in areas where outside air enters.
•• Use ONLY water to clean the sensor. Using anything else
could cause product failure.
•• The fine dust density could be affected by cooking
or using humidifiers, sprays, or other products which
generate steam or fine particles.
21
Using Air Quality Monitoring
Function
Turn on the Air Quality Monitoring function to continuously
measure and display the indoor air quality even when the
product is turned off.
Press and hold the Mode button for about 3 seconds.
••
Sterilizing the Air Using Ions
Use the Ionizer button to remove various germs in the
indoor air using ions.
Press the Ionizer button while the product is in operation.
••
(ionizer) appears in the status display panel.
(monitoring) appears in the status display panel.
Note
Note
•• Press and hold the Mode button for 3 seconds to turn off
Air Quality Monitoring.
•• As long as the product is plugged in, the Air Quality
Monitoring function can be turned on or off.
•• If the Air Quality Monitoring function is on, the Indicator
and Light buttons still work even when the product is
turned off.
•• The Air Quality Monitoring function uses minimal power.
22
You cannot use the Ionizer function when the product is not
running.
Off Timer
Control Lock
Use the Off Timer button to set the product to Sleep mode
and automatically turn off after a set number of hours.
The Control Lock function locks all the control panel
buttons, including the Power button, to prevent accidental
operation by children or others. The controls can be locked
even when the product is off.
While the product is on, press the Off Timer button.
•• Press the button repeatedly to scroll through the
selections, from 2 Off Timer → 4 Off Timer → 8 Off
Timer → 12 Off Timer → Cancel sleep timer.
•• In Sleep mode, only certain notice displays and the
Sleep status text are displayed in the status display panel
and the overall air quality indicator light is turned off.
Press and hold the Light button for about 3 seconds.
••
(Lock) appears in the status display panel.
Off Timer
Note
Note
•• To help you sleep, the fan speed is set to Low for the first
hour and is then set to Auto.
When Control Lock is turned on, you will not be able to use
the control panel until Control Lock is turned off. To turn off
Control Lock, press and hold the Light button for about 3
seconds.
•• In Sleep mode, you can adjust the fan speed manually
using the Speed button.
•• After setting the product in Sleep mode, pressing the Off
Timer button once will check the set time, and pressing it
repeatedly will cancel the sleep timer.
•• The sleep timer setting is maintained even if there is a
temporary loss of power (a blackout, etc.).
23
Hygiene Drying Function
Filling the Water Bucket
The Hygiene Drying function is turned on by default. After
Humid Purify mode is used, the Hygiene Drying function
runs the fan for 1 – 1 ½ hours to dry the water bucket filters
and prevent the buildup of mold or bacteria.
You can pour the water into the water bucket directly or
through the Easy Fill Inlet.
•• When the Hygiene Drying function is running,
drying) appears in the status display panel.
(hygiene
•• To turn off the Hygiene Drying function, press and hold
the Off Timer and Light buttons for about 3 seconds.
•• The Hygiene Drying function should not be turned off.
Turning off the Hygiene Drying function may result in a
buildup of mold, bacteria, and odor.
Caution
Please be sure to use purified water.
Using the Easy Fill Inlet
To use, turn off the product, fill a container with water, and
slowly pour the water into the inlet in the center of the top
cover. Add water gradually until a chime sounds and the
Full Water icon
is lighted in the water level indicator.
•• The water level indicators light up and chimes sound
more and more quickly as the bucket gets close to full.
Off Timer
Light
•• The capacity of the water bucket is 3.2 liters.
At the same time
for about 3 seconds
Note
•• The Hygiene Drying function can be turned on or off by
pressing and holding the Off Timer and Light buttons for
3 seconds.
•• The product must be running in order to turn the Hygiene
Drying function on or off.
Caution
•• Plug in and turn OFF the product before using the Easy
Fill inlet.
•• Do not fill the water bucket with the top cover flipped
over.
•• If water overflows the water bucket, there is a risk of
electric shock or property damage. Pour water into the
Easy Fill inlet slowly, paying attention to the chimes. Stop
pouring immediately when the Full Water
indicator
appears.
24
Pouring Water into the Water
Bucket
If you want to add a large amount of water at once, pour the
water into the water bucket directly.
1
Detach the water bucket from the product and remove
its filter from the water bucket.
•• For more information on how to detach the filter
from the water bucket, refer to Maintenance on
page 30 and 32.
2
Emptying the Water Bucket
To empty the water bucket, turn off and unplug the product.
Remove the top cover and lift out the water bucket. Place
the bucket on a waterproof surface. Remove the top and
side water bucket filters from the bucket. Tilt the bucket to
empty it.
•• The bucket empties from the slots midway up the sides.
Make sure the slots are over the sink when emptying the
bucket.
Fill the water bucket to the FULL line on the inside of
the bucket.
Inside water bucket
Caution
•• Do not allow water to sit for long periods in the water
bucket. Empty and dry out the bucket when not using
Humid Purify mode.
3
Mount the water bucket on the product.
•• For more information on how to mount the water
bucket, refer to Assembling Water Bucket on
page 33.
•• When operating the product in Humid Purify mode,
empty the bucket at least once a day or after each use.
Refill with clean water once a day or before each use. If
water is left in the bucket, it may contaminate the bucket,
and even refilling with clean water will not prevent odor
issues.
25
Smart Functions
Installing the Application
Using the Wi-Fi Function
Install the LG Smart ThinQ application on your smartphone
to access the product's smart functions. The application can
be found through the Google Play Store or Apple App Store.
For more details on using the LG Smart ThinQ application,
see the Help guide in the application.
These directions apply only to models with Wi-Fi.
1
Open the LG Smart ThinQ application on your
smartphone and select Product Registration.
Installing the Application
2
Select your product from the list and follow the
instructions in the application to connect the product
to your home Wi-Fi network.
Open the Google Play Store or Apple App Store application
on your smartphone, search for the LG Smart ThinQ
application, and download and install the application on
your phone.
Creating an Account
Registering through the LG Smart ThinQ application allows
you access to various LG services. You must create an
account to register and connect Wi-Fi models.
1
Open the LG Smart ThinQ application on your
smartphone and select Create account.
2
Follow the directions in the application to enter your
information, then select OK.
•• An authorization email is sent to the email address
you entered.
3
Open the email, select Authorize, and your LG
account registration is complete.
Note
The email address you enter during registration becomes
your ID.
Registering the Product
•• The Wi-Fi icon
appears in the product's display
panel when the product is connected to a Wi-Fi
network.
Using the Application
You can use various functions through the application.
1
Open the application and select the air purifier.
2
Press Menu at the top right side of the smart phone
screen, and select the desired function.
3
Follow the instructions in the application. For more
assistance, see the Help guide in the installation.
Firmware Updates
Update the product's performance.
Smart Diagnosis™
Help troubleshoot product errors and issues using your
product usage information. Diagnosis can be done right
from the application or with the help of the LG Customer
Information Center.
Settings
Change product settings and set up alerts when
settings change.
26
Note
•• Only the 2.4 GHz Wi-Fi frequency is supported.
•• The Wi-Fi icon should appear in the product's display
panel during the product registration.
•• A wireless AP (access point) or router and internet cable
are not included and must be installed before using the
LG Smart ThinQ application.
•• You can contact your ISP (internet service provider)
to purchase and install a wireless AP. If you purchase
and install a wireless AP yourself, follow the installation
instructions included with the wireless AP.
Wireless Specifications
Wireless LAN module Specifications
Model
LCW-003
Frequency Range
2412 MHz to 2472 MHz
Output Power (max.)
IEEE 802.11b: 18.37 dBm
IEEE 802.11g: 17.67 dBm
IEEE 802.11n: 17.67 dBm
•• If the appliance is having trouble connecting to the Wi-Fi
network, it may be too far from the AP or router. Purchase
a Wi-Fi repeater (range extender) to improve the Wi-Fi
signal strength.
•• The Wi-Fi connection may not connect or may be
interrupted because of the home network environment.
Contact your service provider for assistance.
•• Make sure to set the wireless AP SSID (the name of
the Wi-Fi network) to English letters, numbers, or a
combination of letters and numbers. Do not use special
characters when naming the network or the information
will not be processed correctly by the appliance.
•• Be sure to choose your home wireless network and not a
nearby network during setup. Unauthorized use of a WiFi network is prohibited by law.
•• This information is current at the time of publication. The
application is subject to change for product improvement
purposes without notice to users.
27
Open Source Software Notice
Smart Diagnosis™
To obtain the source code contained in this product and
developed under GPL, LGPL, MPL and other open source
licenses, visit http://opensource.lge.com
Should you experience any problems with your appliance,
it has the capability of transmitting data to your smartphone
using the LG Smart ThinQ application or via your telephone
to the LG Customer Information Center.
In addition to the source code, all referred license terms,
warranty disclaimers, and copyright notices are available
for download.
LG Electronics will also provide open source code on CDROM for a charge covering the cost of performing such
distribution (such as the cost of media, shipping, and
handling) upon email request to opensource@lge.com. This
offer is valid for three (3) years from the date on which you
purchased the product.
Smart Diagnosis™ cannot be activated unless the
appliance can be turned on. If the appliance is unable to
turn on, then troubleshooting must be done without using
Smart Diagnosis™.
Diagnosis with Wi-Fi
1
Make sure the appliance is connected to Wi-Fi.
2
Open the Smart ThinQ application and select the
appliance from the list of registered products. Press
the menu at the top right of the smartphone screen.
3
Select Smart Diagnosis™ in the application and then
select the Smart Diagnosis™ button.
•• Check the results in the application.
If Wi-Fi Diagnosis Fails
•• Smart Diagnosis™ may not succeed if the network
connection is not good. Select Retry in the application to
try again.
•• If the Wi-Fi Smart Diagnosis™ fails again, select Audible
Diagnosis in the application and follow the instructions
to perform an audible diagnosis.
Note
For a more detailed diagnosis, contact an LG Customer
Information Center.
28
Assistance with Smart Diagnosis™
If you need further assistance in troubleshooting the
appliance, call an LG Customer Information Center at the
number on the back cover of this manual.
1
When instructed to do so by the call center agent,
press the Indicator button for about 5 seconds to start
the Smart Diagnosis™ function.
3
Once the transmission has finished, resume your
conversation with the call center agent, who will be
able to assist you in using the information transmitted
for analysis.
Note
•• The Smart Diagnosis™ function depends on the local call
quality.
•• The communication performance will improve and you
may receive better results if you use a land line phone.
Indicator
•• Call quality problems may interfere with the ability to
provide Smart Diagnosis™ service.
•• Smart Diagnosis™ will not work if the Control Lock
function is ON. Press and hold the Light button for 3
seconds to unlock the controls.
2
Hold your phone near the product.
Hold the mouthpiece of the phone toward the LG
Signature logo on the front of the appliance.
Keep the phone in place until the tone transmission
has finished.
Note
•• For best results, do not move the phone while the
tones are being transmitted.
•• If the call center agent is not able to get an accurate
recording of the data, you may be asked to try
again.
29
Maintenance
Scheduled Maintenance
Caution
•• Turn off and unplug the appliance before cleaning it.
Otherwise, it may cause an electric shock.
Part
Clean/Refresh
•• Do not spray water directly on the appliance.
•• After cleaning, assemble in the reverse order of
disassembly.
–– Assemble the top cover, top water bucket filter, side
water bucket filter, water bucket, and main body in the
order shown.
–– Make sure to align the arrows on the top and side
water bucket filters with the arrow on the water bucket.
Water bucket
Clean every week
Water bucket filters
•• Foreign substances may adhere to the water bucket and
water bucket filters.
Clean every month
–– Foreign substances are the residues remaining
after evaporation of the water and may have color
depending on the type of water supplied (tap water or
underground water).
Ultra fine filter
(pre-filter)
Refresh every 6 months
Deodorizing Black Filter
Top cover
Clean every 6 months
Top water bucket filter
PM 1.0 Black Filter
Side water bucket filter
Clean every 2 months
PM1.0 (super ultra-fine
dust) sensor
Note
Water bucket
Main body
30
•• The environment and frequency of use will affect how
often maintenance is required. Clean the filters more
often if used in an area with a lot of dust.
•• Failure to perform regular maintenance may result in
mold or bacterial growth and odor.
•• To replace any of the filters, call an LG Customer
Information Center.
•• Calls for service caused by dirty filters are not covered by
the warranty and will be charged to the user.
•• If the PM 1.0 Black Filter is contaminated, it may cause
an abnormal noise. If you hear an abnormal noise, clean
the PM 1.0 Black Filter.
(Refer to Cleaning the PM 1.0 Black Filter page 35.)
and /
are displayed on the status
•• If
panel, clean the PM 1.0 Black Filter.
•• If you smell an odor in the water bucket filters, use citric
acid to clean them. Clean the water bucket whenever you
pour water directly into it.
Status Display Panel Error Codes
Cleaning the Exterior
The following error codes may be displayed on the status
display panel.
Clean the product's exterior with the ultra-fine cloth
provided as an accessory.
Error Code
Action
•• Properly mount the top cover on
the main body.
•• Check for foreign objects caught
between top cover and main unit
contact connector.
•• Properly mount the deodorizing
Black Filter in the main body.
•• Properly mount the top and side
water bucket filters in the water
bucket.
•• Make sure arrow on top and side
water bucket filters is aligned with
arrow on water bucket.
•• Properly mount top cover.
•• Check for foreign objects caught
between top cover and main unit
contact connector.
Caution
•• Do not use alkaline detergents to clean the product.
•• Do not attach stickers or use sulfuric acid, hydrochloric acid,
or organic solvents such as thinners, lamp oil, or acetone on
the product's surface. Doing so may damage the surface.
•• Do not allow water inside the main body of the product.
Cleaning the Top Cover
Clean the top cover with the ultra-fine cloth provided as an
accessory.
•• Clean the water bucket filters.
•• Properly mount the deodorizing
Black Filter and PM 1.0 Black
Filter and the filter tray in the
main body.
•• Refresh the deodorizing Black
Filter.
Caution
Do not spray water on or into product. Doing so will cause
product failure.
•• Clean the PM 1.0 Black Filter.
•• Properly mount the ultra fine
filter(pre-filter).
•• Clean the ultra fine filter
(pre-filter).
•• Ambient humidity level is 30% or
less.
•• Ambient humidity level is 90% or
more.
•• Clean the PM 1.0 Black Filter.
Cleaning the Watering
System
The water bucket, water bucket filters, and Watering
Engine™ can easily be separated from the main body for
cleaning using the handle on the water bucket.
Caution
Follow these instructions to prevent odors.
•• Empty the water bucket if using only the air purifier mode.
•• Replace the water in the water bucket daily if using
Humid Purify mode, or before each use.
•• Clean the water bucket filters frequently to prevent mold
and bacteria growth.
31
Note
•• Remove the top cover before starting the cleaning
process.
4
Dry the water bucket with a soft cloth.
•• Use the ultra-fine cloth provided to dry the window
on the bucket.
5
Rinse off the top and side water bucket filters with
clean water.
6
To use the product immediately, shake off the
excess water. If storing the product or not using it
immediately, place the filters in a sunny spot and allow
to dry completely.
7
Reassemble the water bucket filters in the water
bucket.
•• Use the handle to remove the water bucket.
•• Follow the Regular Watering System Cleaning
instructions to remove white hard water stains on the
water bucket or water bucket filters.
Regular Watering System Cleaning
Clean weekly to prevent mold or bacteria growth and odor.
Remove the top cover and lift the water bucket out by
the handle.
1
2
Lift and remove the top and side water bucket filters.
Top water bucket filter
Side water bucket filter
Water bucket
3
32
Rinse the inside and outside of the water bucket with
clean water.
Caution
•• Use clean tap water. Do not use water that is hotter than
40°C to avoid product deformation or failure.
•• The water bucket's window is easily scratched. Clean it
using the ultra-fine cloth provided. Keep the cloth clean
and free of foreign objects.
•• Do not use steel wool or abrasive pads to clean the water
bucket.
•• A new ultra-fine cloth can be purchased through the LG
Electronics Customer Information Center.
Cleaning Water Bucket Filters
Using Citric Acid
1
Dissolve citric acid in water and soak the water bucket
filters in the solution for 30 minutes.
•• Citric acid is a relatively strong acid. So, you need to
wear rubber gloves when using it.
•• Recommended: Use 30 g citric acid in 10 L water.
30 g
(Recommended concentration
of citric acid: 0.3%)
10L
60L
10L
2
Shake the water bucket filters to remove foreign
substances.
•• If you cannot remove the foreign substances,
soak the water bucket filters in the citric acid solution
mentioned above for 1 to 2 more hours. Or you may
scrub the water bucket filters with a cleaning brush
to remove the foreign substances.
3
Thoroughly rinse the filters with tap water to remove
any remaining citric acid.
4
If the filters are to be used immediately, shake off
excess water and reassemble. If storing the product
or not using it immediately, place the filters in a sunny
spot and allow to dry completely.
Caution
•• If citric acid remains on the filter, it may cause sudsing or
odor during operation.
•• Use of neutral detergent may result in severe sudsing.
For this reason, citric acid is preferred. (Citric acid can be
purchased in the market.)
Assembling Water Bucket
After cleaning or filling the water bucket, reassemble it as
follows:
1
Mount the water bucket filters in the water bucket.
2
Use the handle to carefully lower the water bucket into
the body of the product.
•• First place the side filter in the bucket, then the top
filter, aligning the arrow on the filter with the arrow
on the water bucket.
•• If the filters do not mount easily in the bucket, lift
and realign them until they lower easily into place.
•• Make sure the bucket is aligned so that the contact
connectors on the body slide through the slot in the
top of the bucket.
33
3
Put the top cover back on.
•• Align the top cover so that its contact connectors
meet the contact connectors on the body of the
product.
3
Place out of direct sunlight and allow to dry
completely.
4
Insert the ultra fine filter(pre-filter) in the main body.
Contact connector
(inside)
•• Insert the ultra fine filter(pre-filter) with the handle
facing up. If the filter or the filter tray are not
assembled properly,
status display panel.
/
will appear in the
Note
If the water bucket and cover are not properly
appears in the display, and the
mounted, / Watering Engine™ will not work.
Cleaning the Air Purifier
Filters
Cleaning the Ultra Fine Filter
(Pre-filter)
1
Pull out the ultra fine filter (pre-filter) located beneath
the filter tray.
2
Rinse the ultra fine filter (pre-filter) under running water.
34
•• If the ultra fine filter (pre-filter) is very dirty, wash in
a solution of water and neutral detergent.
Ultra fine filter
(pre-filter) handle
Refreshing the Deodorizing Black
Filter
1
Press the filter tray release button to open the filter tray.
2
Open the filter tray and separate the deodorizing
Black Filter.
3
Place the deodorizing Black Filter in a shaded area
with good air ventilation for about 3 hours. Avoid direct
sunlight.
•• At night, expose the deodorizing Black Filter to
artificial light for about 3 hours to refresh it.
Cleaning the PM 1.0 Black Filter
1
Press the filter tray release button to open the filter
tray.
2
Slide the filter tray out completely and remove the
PM 1.0 Black Filter from under the deodorizing Black
Filter.
•• The deodorizing Black Filter is refreshed by light.
4
5
Place the deodorizing Black Filter in the filter tray.
•• Be sure to align the slots on the bottom of the
deodorizing Black Filter with the tabs on the filter
beneath it.
Insert the filter tray into the product.
•• Do not attempt to separate the two sections of the
PM 1.0 Black Filter.
3
Soak only the PM 1.0 Black Filter in a solution of
water and neutral detergent for about 30 minutes.
(The deodorizing Black Filter cannot be washed.)
•• Make sure the neutral detergent is completely
dissolved in warm water (35 – 40°C).
•• Fully immerse the PM 1.0 Black Filter in the soapy
water.
Note
Use a vacuum cleaner to remove the foreign substances
attached to the deodorizing Black Filter.
Caution
•• Do not wash the deodorizing Black Filter with water. It
may shorten the filter lifespan or stain the product.
•• The lifespan of the deodorizing Black Filter may be
reduced depending on the usage environment and it may
need to be replaced.
35
4
Soak the filter in clean water and then rinse under
running water to make sure no detergent residue
remains.
Caution
•• Rinse thoroughly after washing until no detergent
bubbles appear. Detergent residue left on the filter may
shorten its lifespan or cause product malfunction.
•• Take care not to damage the film or wires inside the filter
during cleaning. If the filter is damaged, stop using the
product and call for service.
•• Do not attempt to disassemble the top and bottom
sections of the PM 1.0 Black Filter.
5
Prop the filter at an angle out of direct sunlight and
allow to dry completely for 12 – 24 hours.
6
Place the PM 1.0 Black Filter back in the filter tray.
36
•• Assemble the filter with the two circles on its side
facing as shown.
7
Place the deodorizing Black Filter on top of the PM 1.0
Black Filter, aligning its slots with the tabs on the top
of the ultra fine filter set.
Note
The PM 1.0 Black Filter is electrically charged. During the
initial startup you may hear a charging sound.
Cleaning the Dust Sensor
The PM1.0 (super ultra-fine dust) sensor is used to
detect dust density levels. Clean it periodically for best
performance.
1
Press the filter tray's release button to slide open the
filter tray. Remove the tray completely.
2
Dampen one end of a cotton swab and use it to clean
the lens. Use the dry end of the cotton swab to wipe
the lens dry. You can also use cotton balls.
3
Insert the filter tray into the product.
3
Lift up and remove the Watering Engine™ from the
water bucket.
4
Clean the Watering Engine™.
Note
Only use water to clean the sensor. Use of anything else
may cause product failure.
Cleaning the Watering
Engine™
•• Wipe the interior and exterior with a soft cloth.
•• Remove foreign objects in the holes using a paper
clip or small brush.
If water is not coming out of the Watering Engine™, it may
need to be cleaned.
1
Remove the top cover and use the handle to lift out
the water bucket. Remove the top and side water
bucket filters to reveal the Watering Engine™.
2
Turn the lid of the Watering Engine™ counterclockwise
to remove it.
Storage
If the product will not be used for a long period, allow it to
dry completely and then store it in a dry, shady place.
Note
•• Empty the water bucket.
•• Clean the water bucket, water bucket filters, Watering
Engine™, etc. before storing.
Follow the instructions to prevent mold and bacteria
growth or odors.
37
1
Run in air purifier mode for an hour or more on a
sunny day.
•• This will help to remove moisture and mold from
inside the product.
2
Turn off and unplug the appliance.
3
Cover the appliance with a dust sheet to prevent dust,
bugs, or foreign objects from getting into it, and store
it in a dry, shady spot.
Caution
Do not store the appliance in a wet or humid area, or in
direct sunlight. Doing so may result in product deformation,
malfunction, or mold growth and odor.
38
Before Calling for Service
If you experience problems with the appliance, checking the following chart before calling for service may save you time and
money.
Problem
Possible Causes
Solution
•• Correctly insert plug into outlet.
Product is not working.
Fan is noisy even on
the lowest speed.
Air purification does
not work well.
Product is making
clunking sound.
The overall air quality
indicator light does
not change color when
there is a strong odor.
Power cord is unplugged.
•• Check other appliances to make sure outlet
is working and power is on at main.
Ultra fine filter (pre-filter) is
clogged.
•• Thoroughly clean the ultra fine filter
(pre-filter). See page 34.
Dust has built up in the PM 1.0
Black Filter.
•• Clean the PM 1.0 Black Filter.
See page 35.
Indoor air has a strong odor or is
extremely dusty.
•• Do not use air purifier instead of a range
hood or vent. Ventilate area before using air
purifier.
Dust has built up in the ultra fine
filter (pre-filter).
•• Clean the ultra fine filter (pre-filter). See
page 34.
Dust has built up in the PM 1.0
Black Filter.
•• Clean the PM 1.0 Black Filter.
See page 35.
The install location is too large.
•• Performance may suffer in areas where
there is a constant inflow of outdoor air.
Nearby objects are blocking the
airflow.
•• Move the objects or relocate the air purifier.
Product is installed in a corner.
•• Move the air purifier away from the corner
so the airflow is not restricted.
Water bucket is not properly
mounted.
•• Remove and properly reassemble the water
bucket.
The overall air quality indicator
light may already be orange or
red.
•• The overall air quality indicator light shows
the odor level or the PM1.0 (super ultra-fine
dust) density, whichever is worse.
•• The odor sensor is designed to detect
harmful gases. Strong food odors may not
register as harmful, but the deodorizing
Black Filter will remove them.
39
Problem
The overall air quality
indicator lamp stays
red.
Possible Causes
Try moving the air purifier to a
different room.
Solution
•• If the odor is very strong, the air purifier may
not be able to remove it.
•• Clean the sensor.
•• Unplug the product, wait for 1 minute, then
plug the product in again.
Something was sprayed on or
near the air purifier.
•• Do not spray hair products, perfume,
cleaners, cooking oil or other products near
the air purifier.
Control panel buttons
do not work.
Status display panel shows
Control Lock icon.
•• Press and hold the Light button for 3
seconds to deactivate Control Lock.
Fine dust density
indicator does not
change.
The sensor is dirty.
•• Clean PM1.0 (super ultra-fine dust) sensor.
Product is in an enclosed space.
•• If there is little inflow of outside air, the
density levels may not change.
Fine dust density
remains high.
Product is near an outside door
or window.
•• If the product is near a constant inflow of
outside air, the dust density may remain
high.
Overall air quality and
dust density levels are
different.
"Odor" appears in the status
display panel.
Cause for overall air
quality indicator level
(odor or dust) does not
appear in display.
Overall air quality indicator light
is green or yellow.
40
•• The overall air quality indicator shows the
combined levels of odor and dust.
See page 20.
•• If the dust density is low, but the odor level is
high, the light indicates the worse level.
•• The cause for the overall air quality level
only shows in the status display panel when
the dust density or odor level is orange or
red.
Problem
The water bucket level
does not change during
Humid Purify mode.
The air quality
window is not clear or
condensation is not
forming during Humid
Purify mode.
Humidity level does not
rise.
Displayed humidity
level does not agree
with another device.
Possible Causes
Solution
Water bucket filters are not
assembled properly.
•• Properly assemble the top and side water
bucket filters in the water bucket.
The water bucket filters are dirty
or clogged.
•• Clean the water bucket filters. See page
31.
The Watering Engine™'s holes
are clogged.
•• Clean the Watering Engine™. See page
37.
It is raining or it is cold indoors.
•• The humidifier uses less water so the
amount of water in the bucket decreases
slowly.
The holes in the Watering
Engine™ are clogged.
•• Clean the Watering Engine™. See page
37.
The air quality window is dirty.
•• Clean the inside and outside of the window
on the water bucket using the ultra-fine
cloth provided. See page 31.
Room is too large.
•• Use in a smaller or more enclosed area.
Water bucket is empty.
•• Fill the water bucket.
Dirt has built up on the water
bucket filters.
•• Clean the water bucket filters. See page
31.
Different measuring methods, or
air circulation.
•• The product measures and displays
the relative humidity according to the
temperature. The humidity measured by
a hygrometer or by two products, even
in the same space, may differ because
of installation height, air circulation, or
temperature difference.
41
Problem
Possible Causes
The product is new and recently
installed.
•• This is the smell of activated carbon
(charcoal). It should dissipate after 1 – 2
weeks of use and is not harmful to humans.
Product is used in smoky or
smelly area.
•• Product performance may suffer if used
to replace a range hood or vent. Ventilate
smoke or strong odors before using.
Water in water bucket is
contaminated with dirt, mold, or
bacteria.
An odor is coming from
the air outlet or filter.
Water bucket filters are
contaminated by dirt, mold, or
bacteria.
The deodorizing Black Filter
smells bad.
The product is installed in an
area with frequent strong odors.
42
Solution
•• Prevent odors by cleaning water bucket and
replacing water regularly. See page 32.
•• If water bucket has an unpleasant odor,
clean bucket immediately.
•• Prevent odors by cleaning the water bucket
filters regularly. See page 32.
•• If the filters have an unpleasant odor, clean
them immediately.
•• The deodorizing Black Filter may need to be
replaced. See page 34.
•• Filters may need to be cleaned/replaced
more frequently, depending on the usage
environment.
•• Product's lifespan may be decreased if
constantly used near where food is fried or
broiled.
•• Use a range hood/vent or open windows
or doors to vent smoke, oil, and odors
produced by cooking. Use product only after
ventilation.
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