LG 10SE3E-B Owner's manual

LG 10SE3E-B Owner's manual
LG Digital
Please read this manual carefully before operating your set and retain it for future reference.
This product is primarily designed for the display and reception of audio-visual signals.
Copyright © 2018 LG Electronics Inc. All Rights Reserved
SAFETY PRECAUTION...................3
-- Precautions In Installing the Product......................3
-- Precautions to the AC Adapter and Electrical
-- Precautions In Using the Product.............................8
-- Mounting on a Wall..........................................................9
LICENSES..................................... 10
-- Parts and Buttons .........................................................12
-- Installing in Portrait Position....................................12
-- Installing the Wall Mount Plate..............................13
-- Installing on the Wall....................................................13
DEVICE......................................... 15
REMOTE CONTROL..................... 17
TROUBLESHOOTING................... 19
Please read these safety precautions carefully before using the product.
If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death.
If you ignore the caution message, you may be slightly injured or the product may be damaged.
Indoor Use Only.
Precautions In Installing the Product
• Keep away from heat sources like electrical heaters.
-- Electrical shock, fire, malfunction, or deformation may occur.
• Keep the packing anti-moisture material or vinyl packing out of the reach of children.
-- Anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the
nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children.
• Do not put heavy objects on the product or sit upon it.
-- If the product collapses or is dropped, you may be injured. Children must pay particular attention.
• Do not leave the power or signal cable unattended on the pathway.
-- The passerby can trip or fall, which can cause electrical shock, fire, product breakdown, or injury.
• Install the product in a neat and dry place.
-- Dust or moisture can cause electrical shock, fire or product damage.
• If you can smell smoke or other odors or hear a strange sound unplug the power cord and contact the service center.
-- If you continue to use without taking proper measures, electrical shock or fire can occur.
• Do not touch the surface to overheat.
• If you dropped the product or the case is broken, turn off the product and unplug the power cord.
-- If you continue to use without taking proper measures, electrical shock or fire can occur. Contact the service center.
WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may
cause radio interference.
• Do not drop an object on or apply impact to the product. Do not throw any toys or objects on the product screen.
-- It can cause injury to human, problem to product and damage the display.
• Do not let the product fall or drop when connecting it with an external device.
-- This may cause injury and/or damage to the product.
• When connecting it to a game device, keep a distance of four times the diagonal measurement of the screen from the
-- If the product falls because of the short cable, this may cause injury and/or damage to the product.
• Leaving a fixed image on the screen for a long time may cause damage to the screen and cause image burn-in. To use
the product for a long period of time, use a screen saver on the PC or utilize the residual image prevention function on
the product, and when the product is not used, turn off the power. Burn-in and related problems are not covered by the
warranty on this product.
• Do NOT install this product on a wall where there is high risk of exposure to oil fumes or mist.
-- This may damage product and cause it to fall.
• Make sure the product ventilation holes are not blocked. Install the product in a suitably wide place (more than 100 mm
from the wall).
-- If you install the product too close to the wall, it may be deformed or fire can break out due to internal heat.
• Do not block the ventilation hole of the product by a tablecloth or curtain.
-- The product can be deformed or fire can break out due to overheating inside the product.
• Install the product on a flat and stable place that has no risk of dropping the product.
-- If the product is dropped, you may be injured or the product may be broken.
• Install the product where no EMI occurs.
• Keep the product away from direct sunlight.
-- The product can be damaged.
• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage
to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before installing.
This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are used, the
temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a long period
of time (airport and train station). failure to do so will invalidate the warranty.
• Do not install the product in an area with poor ventilation (e.g.on a bookshelf, in a closet) or outside and avoid placing
on cushions or carpets.
• In addition, do not install it where there are heating objects such as lighting equipment.
• If water or any foreign substance goes inside the product (TV, monitor, power cord, or AC adapter), disconnect the
power cord immediately and contact the service center.
-- Otherwise, this may cause a fire or electric shock due to damage to the product.
• Do not touch the power plug or AC adapter with wet hands. If the pins of the plug are wet or dusty, wipe and dry them
before use.
-- Otherwise, this may cause a fire or electric shock.
• Make sure to completely insert the power cord into the AC adapter.
-- If loosely connected, the poor connection may cause a fire or electric shock.
• Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc.
-- The use of non-approved products may cause a fire or electric shock.
• When unplugging the power cord, always pull it by the plug. Do not bend the power cord with excessive force.
-- The power line can be damaged, which may cause electric shock or fire.
• Be careful not to step or place heavy objects (electronic appliances, clothing, etc.) on the power cord or AC adapter. Be
careful not to damage the power cord or AC adapter with sharp objects.
-- Damaged power cords may cause a fire or electric shock.
• Never disassemble, repair or modify the power cord or AC adapter.
-- This may cause a fire or electric shock.
• Make sure to connect the power cable to the grounded current.
-- You may be electrocuted or injured.
• Use the rated voltage only.
-- The product can be damaged, or you may be electrocuted.
• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very dangerous.
-- It can cause electric shock.
• Do not connect several extension cords, electrical appliances, or electrical heaters to a single outlet. Use a power strip
with a grounding terminal designed for exclusive use with the computer.
-- A fire can break out due to overheating.
• Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power
plug completely or wipe dust off.
• If you don’t intend to use the product for a long time, unplug the power cable from the product.
-- Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire.
Precautions to the AC Adapter and Electrical Power
• Fix the power cable completely.
-- If the power cable is not fixed completely, a fire can break out.
• Do not insert a conductor (like a metal chopstick) into one end of the power cable while the other end is connected
to the input terminal on the wall. Additionally, do not touch the power cable right after plugging into the wall input
-- You may be electrocuted.
• The appliance coupler is used as the disconnect device.
• Please make sure the device is installed near the wall outlet to which it is connected and that the outlet is easily
• As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the unit
is turned off.
• Be sure to keep the outlet, AC adapter, and pins of the power plug clean from dust and etc.
-- This may cause a fire.
• Do not unplug the power cord while the product is in use.
-- Electrical shock can damage the product.
• Use only the power cord supplied with the unit. If you use another power cord, make sure that it is certified by the
applicable national standards when not provided by the supplier. If the power cable is faulty in any way, please contact
the manufacturer or the nearest authorized repair service provider for a replacement. Precautions In Moving the
• Do not shock the product when moving it.
-- You may be electrocuted or the product can be damaged.
• Do not dispose the product-packing box. Use it when you move.
• Make sure to turn off the product.
-- You may be electrocuted or the product can be damaged.
• Make sure to remove all cables before moving the product.
-- You may be electrocuted or the product can be damaged.
• Make sure the panel faces forward and hold it with both hands to move. If you drop the product, the damaged product
can cause electric shock or fire. Contact an authorized the service center for repair.
• Make sure the product is turned off, unplugged, and all cables have been removed. It may take 2 or more people to carry
larger apparatus. Do not press against or put stress on the front panel of the apparatus.
Precautions In Using the Product
• Do not disassemble, repair or modify the product at your own discretion.
-- Fire or electric shock accident can occur.
-- Contact the service center for check, calibration or repair.
• When the display is to be left unattended for an extended period of time, unplug it from the wall outlet.
• Keep the product away from water.
-- Fire or electric shock accident can occur.
• Do not shock or scratch the front and sides of the screen with metallic objects.
-- Otherwise, it may cause damage to the screen.
• Avoid high temperatures and humidity.
• Do not put or store inflammable substances near the product.
-- There is a danger of explosion or fire due to careless handling of the inflammable substances.
• When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not
clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur. (Do not
use chemicals such as benzene, paint thinners, or alcohol.)
• Take a rest from time to time to protect your vision.
• Keep the product clean at all times.
• Take a comfortable and natural position when working with a product to relax the muscles.
• Take a regular break when working with a product for a long time.
• Do not press strongly upon the panel with a hand or sharp object such as nail, pencil, or pen, or make a scratch on it.
• Keep the proper distance from the product.
-- Your vision may be impaired if you look at the product too closely.
• Set the appropriate resolution and clock by referring to the User’s Guide.
-- Your vision can be impaired.
• Use authorized detergent only when cleaning the product. (Do not use benzene, thinner, or alcohol.)
-- Product can be deformed.
• Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc. on or over
the apparatus (e.g. on shelves above the unit).
• Batteries should not be exposed to excessive heat. For example, keep away from direct sunlight, open fireplace, and
electric heaters.
• Do NOT place non-rechargeable batteries in charging device.
• Using headsets (earphones) for a long time or listening loudly can cause damage to your hearing.
• Do not use products using high voltage around the Monitor. (e.g., a bug zapper)
-- Monitor may have malfunction as its electrical shock.
Mounting on a Wall
• Do NOT install this product by yourself as you may injure yourself or cause damage to product. Please contact service
personnel authorised by manufacturer.
• Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much
moisture may cause staining.
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Audio, Dolby Atmos, and the double-D
symbol are trademarks of Dolby Laboratories.
• Always use genuine components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of counterfeit components.
• The warranty will not cover any damages caused by using the product in an excessively dusty environment.
• SuperSign Software & Manual
-- Downloading from the LG Electronics website.
-- Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model.
Parts and Buttons
Installing in Portrait Position
• The image may differ depending on the model.
• The Device can be installed in portrait position.
Using the Kensington lock
Screen Buttons
(This feature is available only on certain models.)
The Kensington security system connector is located
on the back of the Device. For more information on
installation and usage, refer to the Kensington lock
owner's manual or visit the website: http://www.
Connect the Kensington security system cable between
the Device set and a table.
: Turns on/off.
: Selects menus or options and confirms your input.
• The Kensington security system is optional. You can
obtain additional accessories from most electronics
• The illustration shows a general installation and may
differ from the actual product.
Installing on the Wall
This Device meets the specifications for the wall mount
plate or other compatible devices.
Install the Device at least 100 mm away from the
wall on each side of the Device to ensure sufficient
Detailed installation instructions can be obtained from
your local retail store. Please refer to the manual to
install and set up a tilting wall mounting bracket.
1 Place the screen face down. To protect the screen
from scratches, cover the surface with a soft cloth.
2 Place the wall mount plate onto the Device and align
it with the screw holes.
3 Using a screwdriver, tighten the four screws to fix
the plate onto the Device.
• The wall mount plate is sold separately.
• For more information on installation, refer to the wall
mount plate’s installation guide.
• Be careful not to apply too much force while
mounting the wall mount plate as it may cause
damage to the screen.
100 mm
100 mm
100 mm
100 mm
100 mm
To install the Device to a wall, attach a wall mounting
bracket (optional) to the back of the Device.
Make sure that the wall mounting bracket is securely
fixed to the monitor and to the wall.
1 If you use longer screws than the standard length, it
may damage the inside of the Device.
2 A non-VESA standard screw may damage the
product and cause the Device to fall. LG Electronics
is not liable for any accidents relating to the use of
non-standard screws.
Wall Mount (A x B)
Screw specifications
Number of screws required
50 x 50
M4 x L10
Installing the Wall Mount Plate
• Wall Mount (A x B)
• Use the screws specified by VESA standards.
• The wall mount kit includes the installation guide and
all necessary parts.
• The wall mounting bracket is optional.
• The length of the screw may differ for each wall
mounting bracket. Be sure to use the proper length.
• For more information, please refer to the user manual
for the wall mounting bracket.
• Unplug the power cord before moving or installing the
Device to avoid electric shock.
• Installing the Device on the ceiling or on a slanted wall
may result in the Device falling off, which could lead
to injury.
• Applying excessive force when tightening screws may
cause damage to the Device. Damage caused in this
way will not be covered by the product warranty.
• Use the wall mounting bracket and screws that
conform to VESA standards. Damage caused by the
use or misuse of inappropriate components will not
be covered by the product warranty.
• To prevent injury, this apparatus must be securely
attached to the wall in accordance with the
installation instructions. (This pertains only to
Australia and New Zealand.)
• When measured from the back of the Device, the
length of each installed screw must be 8 mm or less.
Wall Mount Plate
Back of the
Wall Mount Plate
Back of the Device
Screw Dimensions
: M4 x L10
Maximum 8 mm
Connect a USB storage device, such as a USB flash memory, to the display device to use multimedia features.
• Do not turn the Device off or remove the USB storage device when the multimedia screen is activated. This may cause
the loss of a file or damage to a USB storage device.
• Back up your files saved on a USB storage device frequently, as you may lose or damage the files and this may be not
covered by the warranty.
• Devices using a power source such as a USB HDD are not supported.
• USB HIDs such as mouses and keyboards are not supported.
• For USB 3.0 devices, compatibility is not guaranteed.
Tips for Using USB Storage Devices
• Only USB storage devices are recognized.
• The USB may not work properly when it is connected through a USB hub.
• A USB storage device using an automatic recognition program may not be recognized.
• A USB storage device which uses its own driver may not be recognized.
• The recognition speed of a USB storage device may depend on each device.
• Please do not turn off the display or unplug the USB device when the connected USB storage device is working. When
such a device is suddenly disconnected or unplugged, the stored files or the USB storage device may be damaged.
• Please do not connect USB storage devices which were artificially created on the PC. The device may cause the product
to malfunction or fail to play. Remember to use only a USB storage device which has normal music files, image files or
movie files.
• Storage devices formatted with utility programs that are not supported by Windows may not be recognized.
• Please connect power to a USB storage device (over 0.5 A) which requires an external power supply. Otherwise, the
device may not be recognized.
• Please connect a USB storage device with the cable offered by the device maker.
• Some USB storage devices may not be supported or operated smoothly.
• The file arrangement method for USB storage devices is similar to that of Windows, and file names can be recognized
up to 100 English characters.
• Be sure to back up important files since data stored in a USB memory device may be damaged. We will not be
responsible for any data loss.
• If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four
partitions or USB memory devices.
• If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected.
• If the USB storage device does not work properly, remove it and connect it again.
• The speed at which a USB storage device is detected differs from device to device.
• The recommended capacity is 32 GB or less for a USB memory drive.
• Any device with more than the recommended capacity may not work properly.
• USB storage devices (USB 2.0 or below) are also supported. However, they may not work properly in the videos list.
• The exFAT file system may not work properly for USB storage devices.
The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to
use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching
terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the
installation actions in reverse. The illustrations may differ from the actual accessories.
• Do not mix old and new batteries, as this may damage the remote control.
• Ensure the remote control is always pointed toward the monitor’s IR receiver.
• Some features of the remote control may not be supported in certain models.
• Use the remote control within 3 m from the front.
(POWER) Turns the monitor on or off.
Turns the monitor on.
Turns the monitor off.
Adjusts the brightness of the picture to
reduce energy consumption.
(INPUT) Selects the input mode.
Used for viewing 3D videos.
Toggles between numerical and alphabetical.
Number and Alphabet buttons Enters numerical or alphabetical
characters depending upon the setting.
Deletes the entered numerical or alphabetical character.
Volume Up/Down Button Adjusts the volume.
Selects the Aspect Ratio mode.
Automatically adjusts picture position and minimizes image
instability (available for RGB input only).
(MUTE) Mutes all sounds.
Adjusts the brightness of the display. PAGE function is
not supported in this model.
Selects the Picture Mode.
(HOME) Activates the Launcher.
Enters the White Balance menu.
(SETTINGS) Accesses the main menus or saves your input and
exit menus.
SuperSign menu key.
Navigation Buttons Scrolls through menus or options.
Selects menus or options and confirms your input.
(BACK) Allows you to move back one step in the user interaction
Quit all OSD tasks and applications.
Allows you to control various multimedia devices to
enjoy multimedia simply by using the remote control through the
SimpLink menu.
Selects the TILE Mode.
When the Picture ID number matches the Set
ID number, you can control whichever monitor you want in multidisplay format.
USB Menu Control Buttons Controls media playback.
No image is displayed.
Is the product power cord connected?
• Check if the power cord is correctly plugged into the power outlet.
Image sticking occurs on the product.
Image sticking occurs when the product
is turned off.
• If you display a fixed image for a long time, the pixels may be damaged
quickly. Use the screen saver function.
• When a dark image is displayed on the screen after an image with high
contrast (black and white or gray), this may cause image sticking. This is
normal for LCD screen products.
The audio function does not work.
No sound is heard and only the LED or
the screen is turned on.
Sound is too low.
• Adjust the volume.
• See if the audio is set properly.
• Adjusts the volume level.
Screen color is abnormal.
Do black spots appear on the screen?
• Several pixels (red, green, white or black color) may appear on the screen,
which may be attributable to the unique characteristics of the LCD panel.
It is not a malfunction of the LCD.
The operation does not work normally.
The power suddenly turned off.
The Device will not turn on.
• Has the Timer been set?
• Check the power control settings. Power supply is interrupted.
• Try turning the power on after disconnecting the AC adapter and
cleaning the contacting port.
• Ensure whether LAN cable is damaged or not when using PoE.
2 Change the image at the same time interval.
• Displaying a still image for a long time may cause
damage to the screen, resulting in a ghost image.
Damage incurred as a result of this is not covered by
the product warranty.
• Image sticking does not occur when displaying
constantly changing images but may occur when
displaying a fixed image for an extended period of
time. Therefore, it is recommended that you use
the instructions below to decrease the likelihood of
image sticking occurring when using a fixed image. It
is recommended that you change the screen at least
once every 12 hours at the minimum; if done more
frequently, the prevention of image sticking is more
Recommended operating conditions
1 Change the background and the character colors at
the same time interval.
When changing colors, using complementary colors
helps to prevent image sticking.
TFT Layers
ITO or MoTi Pixel Layer
I D : UPM123
PW : ******
I D : UPM123
PW : ******
Make sure that the characters or images before
changing the image remain in the same location after
changing the image.
What is image sticking?
When the LCD panel displays a static image for
an extended period of time, it can cause a voltage
difference between the electrodes that operate the
liquid crystals. When the voltage difference between
the electrodes builds up over time, liquid crystals have a
tendency to remain aligned in one direction. During this
process, a previously displayed image remains visible.
This phenomenon is referred to as the “image sticking”.
Specifications are subject to change without notice.
refers to alternating current (AC), and
refers to direct current (DC).
LCD screen
Screen Type
Video signal
Maximum resolution
Horizontal frequency
Vertical frequency
Input/output ports
Embedded battery
Thin Film Transistor (TFT)
Liquid Crystal Display (LCD) Screen
HDMI: 1920 × 1080 @ 60Hz
HDMI: 1280 × 800 @ 60Hz
HDMI: 30 kHz to 83 kHz
HDMI: 50 Hz to 60 Hz
LAN/PoE (802.3at Type 1), DC-IN (Adaptor 19 V
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
RMS Audio Output
0 °C to 40 °C
10 % to 80 %
-20 °C to 60 °C
5 % to 85 %
0.64 W
Speaker Impedance
LCD screen
Pixel pitch
0.1695 mm (H) x 0.1695 mm (V)
Rated power
AC 100-240 V ~ 50/60 Hz 1.3 A
Power consumption
On Mode: 10 W (Typ.)
Sleep Mode: ≤ 0.5 W
Off Mode: ≤ 0.5 W
245.6 mm x 164.2 mm x 29.7 mm / 0.69 kg
Dimensions (Width x
Height x Depth)
/ Weight
AC/DC adapter
ADS-40SG-19-3 19025G type, manufactured by SHENZHEN HONOR ELECTRONIC or ADS40FSG-19 19025GPI-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Output: 19 V
1.3 A
Horizontal frequency (kHz)
Vertical frequency (Hz)
640 x 480
800 x 600
1024 x 768
1280 x 720
1366 x 768
1280 x 800
1280 x 1024
1680 x 1050
1920 x 1080
Horizontal frequency (kHz)
Vertical frequency (Hz)
480/60 P
576/50 P
720/50 P
HDMI (DTV) Support mode
720/60 P
1080/50 i
1080/60 i
1080/50 P
1080/60 P
1080/60 P
HDMI (PC) Support mode
Wireless module(LGSBW41)Specifications
Wireless LAN (IEEE 802.11a/b/g/n)
Frequency range (MHz)
Output power (Max.)
2400 to 2483.5
16 dBm
5150 to 5250
16 dBm
5725 to 5850 (Not for EU)
11.5 dBm
• As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is
configured for the regional frequency table.
• For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm
between the device and the body.
(Only HongKong)
Wireless module(LGSBW41)Specifications
Wireless LAN
IEEE 802.11a/b/g/n
2400 to 2483.5
5150 to 5250
5725 to 5850
802.11a: 13 dBm
802.11b: 15 dBm
Output power (Max.)
802.11g: 14 dBm
802.11n - 2.4GHz: 16 dBm
802.11n - 5GHz: 16 dBm
• As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is
configured for the regional frequency table.
• For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm
between the device and the body.
Frequency range (MHz)
The product label contains necessary information for
Serial No.
Please note that a momentary noise during power
on/off is not abnormal and does not mean a device
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