LG H870 User guide

ENGLISH
USER GUIDE
LG-H870
Copyright ©2018 LG Electronics Inc. All rights reserved.
MFL70524801 (1.0)
www.lg.com
About this user guide
ENGLISH
Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG licence agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To void
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
• This user guide is written in major languages for each country.
Depending on the language used, content may partly differ.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
About this user guide
2
Table of contents
5
Guidelines for safe and efficient use
01
Custom-designed
Features
15
20
28
30
33
37
38
39
39
Video recording features
Gallery features
Audio recording features
Fingerprint recognition
Face Recognition
Multi-tasking feature
Always-on display
Quick Help
Notes on Water Resistant
Properties
02
Basic Functions
43
44
47
48
50
Product components and
accessories
Parts overview
Turning the power on or off
Installing the SIM card
Inserting the memory card
51 Removing the memory card
51Battery
53 Touch screen
56 Home screen
65 Screen lock
69 Memory card encryption
70 Taking screenshots
70 Entering text
76 Content sharing
79 Do not disturb
03
Useful Apps
81 Installing and uninstalling apps
82 App trash
83 App Shortcuts
84Phone
88Messaging
89Camera
109Gallery
113Contacts
115QuickMemo+
117Clock
118Calendar
119Tasks
3
120Music
121Calculator
121 LG Health
123E-mail
124 FM Radio
124 File Manager
125 Smart Doctor
125 LG Mobile Switch
125 LG Friends Manager
125Downloads
126SmartWorld
127 RemoteCall Service
127 Cell Broadcast
127Facebook
128Instagram
128Evernote
128Chrome
128 Google apps
04
05
Appendix
158
158
159
161
162
LG Language Settings
LG Bridge
Phone software update
Anti-Theft Guide
Open Source Software Notice
Information
162 Regulatory information (Regulation ID number, E-labeling,
etc.)
163Trademarks
163 DECLARATION OF
CONFORMITY
163 Contact office for compliance of
this product
164 Wi-Fi (WLAN)
164 More information
168FAQ
Settings
132Settings
132Network
145Sound
146Display
147General
Table of contents
4
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be
dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a
fault log. This tool gathers only data specific to the fault, such as signal strength,
cell ID position in sudden call drop and applications loaded. The log is used only to
help determine the cause of the fault. These logs are encrypted and can only be
accessed by an authorised LG Repair centre should you need to return your device
for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This device has been designed to comply with applicable safety requirements for
exposure to radio waves. These requirements are based on scientific guidelines that
include safety margins designed to assure the safety of all persons, regardless of
age and health.
• The radio wave exposure guidelines employ a unit of measurement known
as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using
standardised methods with the device transmitting at its highest certified
power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG device
models, they are all designed to meet the relevant guidelines for exposure to
radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.
• The highest SAR value for this model tested for use at the ear is 0.393 W/kg
(10 g) and when worn on the body is 1.120 W/kg (10 g).
5
• This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 5 mm away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should
not contain metal and should position the product at least 5 mm away from
your body. In order to transmit data files or messages, this device requires a
quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the
above separation distance instructions are followed until the transmission is
completed.
Information about the RF exposure from FCC
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted
an updated safety standard for human exposure to radio frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
international and U.S. standards. The design of this device complies with
FCC guidelines and these international standards.
Part 15.19 statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Part 15.21 Statement
Changes or modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment.
Guidelines for safe and efficient use
6
Body-worn Operation
This device was tested for typical bodyworn operations with the back of the device
kept 0.39 inches (1cm) between the user’s body and the back of the device. To
comply with FCC RF exposure requirements, a minimum separation distance of
0.39 inches (1cm) must be maintained between the user’s body and the back of
the device.
Any beltclips, holsters, and similar accessories containing metallic components
may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm)
separation distance between the user’s body and the back of the device, and have
not been tested for typical body-worn operations may not comply with FCC RF
exposure limits and should be avoided.
Part 15.105 Statement
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Guidelines for safe and efficient use
7
Product care and maintenance
• Use only in-box accessories which are authorised by LG. LG does not guarantee
any damage or failure which is caused by third party accessories.
• Some contents and illustrations may differ from your device without prior
notice.
• Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG’s discretion, may include replacement parts
or boards that are either new or reconditioned, provided that they have
functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal
computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the device in any area where you are required to by special
regulations. For example, do not use your device in hospitals as it may affect
sensitive medical equipment.
• Do not handle the device with wet hands while it is being charged. It may cause
an electric shock and can seriously damage your device.
• Do not charge a handset near flammable material as the handset can become
hot and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the device when it is on soft furnishings.
• The device should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the device next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the device.
• Do not expose the device to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna
unnecessarily.
Guidelines for safe and efficient use
8
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
warranty.
• Your device is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
device during or immediately after operation.
• If your device gets wet, immediately unplug it to dry off completely. Do not
attempt to accelerate the drying process with an external heating source, such
as an oven, microwave or hair dryer.
• The liquid in your wet device, changes the colour of the product label inside your
device. Damage to your device as a result of exposure to liquid is not covered
under your warranty.
Efficient device operation
Electronics devices
All devices may receive interference, which could affect performance.
• Do not use your device near medical equipment without requesting permission.
Please consult your doctor to determine if operation of your device may
interfere with the operation of your medical device.
• Pacemaker manufacturers recommend that you leave at least 15 cm of space
between other devices and a pacemaker to avoid potential interference with the
pacemaker.
• This device may produce a bright or flashing light.
• Some hearing aids might be disturbed by devices.
• Minor interference may affect TVs, radios, PCs etc.
• Use your device in temperatures between 0 ºC and 40 ºC, if possible. Exposing
your device to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
Road safety
Check the laws and regulations on the use of devices in the area when you drive.
• Do not use a hand-held device while driving.
• Give full attention to driving.
Guidelines for safe and efficient use
9
• Pull off the road and park before making or answering a call if driving conditions
so require.
• RF energy may affect some electronic systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed
or portable wireless equipment. It can cause the air bag to fail or cause serious
injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume
is at a reasonable level so that you are aware of your surroundings. This is of
particular importance when near roads.
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long
periods of time. We therefore recommend that you do not turn on or off the
handset close to your ear. We also recommend that music and call volumes are set
to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
Glass Parts
Some parts of your device are made of glass. This glass could break if your device is
dropped on a hard surface or receives a substantial impact. If the glass breaks, do
not touch or attempt to remove it. Stop using your device until the glass is replaced
by an authorised service provider.
Blasting area
Do not use the device where blasting is in progress. Observe restrictions and follow
any regulations or rules.
Guidelines for safe and efficient use
10
Potentially explosive atmospheres
• Do not use your device at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your device or accessories.
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your device off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the device in a safe place out of the reach of small children. It includes small
parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your device for emergency calls. Check with your local
service provider.
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery’s performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
• Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise
usability.
Guidelines for safe and efficient use
11
• Do not expose the battery charger to direct sunlight or use it in high humidity,
such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
performance.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings,
usage patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or claws, come
into contact with the battery. This could cause a fire.
• Power Consumption (Networked Standby Mode) : 0.5 W
Securing personal information
• Make sure to protect your personal information to prevent data leakage or
misuse of sensitive information.
• Always back up important data while using the device. LG is not responsible for
any data loss.
• Make sure to back up all data and reset the device when disposing of the device
to prevent any misuse of sensitive information.
• Read the permission screen carefully while downloading applications.
• Be cautious using the applications that have access to multiple functions or to
your personal information.
• Check your personal accounts regularly. If you find any sign of misuse of your
personal information, ask your service provider to delete or change your account
information.
• If your device is lost or stolen, change the password of your account to secure
your personal information.
• Do not use applications from unknown sources.
Guidelines for safe and efficient use
12
Notice for Battery replacement
• Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by non-qualified professional can cause damage
to your device.
• Do not replace the battery by yourself. The battery can be damaged,
which can cause overheat and injury. The battery must be replaced
by the authorised service provider. The battery should be recycled or
disposed separately from household waste.
• In case this product contains a battery incorporated within the product
which cannot be readily removed by end-users, LG recommends that
only qualified professionals remove the battery, either for replacement
or for recycling at the end of this product’s working life. To prevent
damage to the product, and for their own safety, users should not
attempt to remove the battery and should contact LG Service Helpline,
or other independent service providers for advice.
• Removal of the battery will involve dismantling of the product case,
disconnection of the electrical cables/ contacts, and careful extraction of
the battery cell using specialized tools. If you need the instructions for
qualified professionals on how to remove the battery safely, please visit
http://www.lge.com/global/sustainability/environment/take-back-recycling.
Guidelines for safe and efficient use
13
01
Custom-designed
Features
Video recording features
Wide-angle camera
You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the front and rear camera.
, then tap
/
or
/
to switch between the
Tap
standard and wide-angle.
Standard angle
Wide-angle
Standard angle
Front camera
Wide-angle
Rear camera
• See Starting the camera for details.
Custom-designed Features
15
Match shot
Link two photos or videos together and then save it as a single content
unit.
, then tap MODE
.
1 Tap
2 To take a photo, tap . To record a video, tap .
: Record two split screens at the same time.
: Record two split screens individually.
: Import previous photos, videos, or images to create a match
shot.
: Rotate the imported photos or images.
•
• : Change the order of the imported photos or images.
•
•
•
3 Tap
to save (if necessary).
Custom-designed Features
16
Snap shot
You can take a photo or record a video and preview it right away.
1 Tap
2 Tap
, then tap MODE
.
to take a photo. To record a video, tap
.
Guide shot
You can use an image as a guide to take photos with the same
composition. Any photo in the Gallery can be used as a guide.
, then tap MODE
.
1 Tap
2 Place the desired subject on a translucent guide image, then tap .
• Use the slide bar to control the background transparency.
Custom-designed Features
17
Grid shot
You can take photos or record videos for 4 different scenes in a row and
save them as a single content.
Take photos or 3-second-long videos in sequence and then save them as
a single file.
1 Tap
2 Tap
3 Tap
, then tap MODE
.
to take a photo. To record a video, tap
.
to save.
• Tap a previously taken photo/video to retake it.
Tracking focus while using the camera
You can track and maintain focus on an object while taking photos or
recording videos.
, then tap
Tracking focus.
1 Tap
2 Before recording a video or taking a photo, lightly tap the screen to
select an object to focus on.
Custom-designed Features
18
3 Take the photo or start recording your video.
• See Starting the camera for details.
• To use this feature, select the standard camera ( ) for taking photos
or recording videos.
• This feature is unavailable when you use the front camera or the wideangle camera.
• This feature is unavailable in the following cases:
-- Video size limitation: Resolution is set as UHD 16:9.
-- FPS limitation: FPS is set as 60 FPS.
Steady recording
You can use the Steady recording feature to minimise motion blur while
recording a video.
, then tap
Steady recording.
Tap
• See Starting the camera for details.
• This feature is available only in specific modes.
Hi-Fi video recording
You can record a high quality video with Hi-Fi sound.
, then tap MODE Manual ( )
Hi-Fi.
Tap
• See Starting the camera for details.
• Hi-Fi videos can only be played in apps that support Hi-Fi.
Custom-designed Features
19
Camera roll
You can view the photos and videos you have taken on the camera
preview screen.
, then tap
Camera roll.
Tap
• When you take photos or record videos, you can view the thumbnails
for the saved pictures along the side of the screen.
• Scroll the thumbnail lists up or down to browse the photos and videos.
• Tap a thumbnail to view the photo or video on the camera screen.
• Tap the thumbnail again to return to the camera viewfinder.
• This feature is not supported when you take a photo or record a video in
the 18:9 aspect ratio.
• This feature is available only in the Auto camera mode.
Gallery features
Floating button
You can use the floating button at the lower part of the Gallery app
screen in landscape mode.
Custom-designed Features
20
• After dragging the button upwards, release it when you reach the
button to return to the Home screen.
• You can drag the
button as desired.
button to the left or right to move the floating
Custom-designed Features
21
Related content
You can edit and customise related content in the Gallery.
1 While viewing a picture preview, tap .
2 When the icon related with the date or location where you took the
photo appears, touch the screen.
• You can view the photos related with the date or location where
you chose.
• Tap
to access additional options.
Making a GIF
You can create a GIF file from the Gallery.
1 While viewing an album, tap Create GIF.
2 Select the desired photos and videos to create a GIF file and then tap
NEXT.
• You can add more images and adjust the GIF speed, screen ratio,
and file order.
Custom-designed Features
22
3 Tap SAVE.
• A maximum of 100 images can be used to create a GIF file.
Making a collage
You can make a collage from the associated content.
1 While viewing an album, tap Make collage.
2 Select the desired images to add to the a collage and then tap NEXT.
• Select the desired layout from the bottom of the screen.
3 Tap MAKE.
• A maximum of 9 images can be used to create a collage.
Custom-designed Features
23
Making a video from the related content
You can gather related content to make a video clip by tapping on the
video displaying the date or location.
Select the theme and background music, adjust caption effects and order
or add date and your signature and then tap SAVE.
: Select the video theme.
•
-- To download the theme, tap .
• : Add background music or adjust the playback time.
-- To select a file for the background music, tap .
-- To download a file for the background music, tap .
-- To adjust the volume of background music and original video, tap .
• : Select a font face.
-- To download a font, tap .
• : Change the order of files to play as a video.
-- To add files, tap .
Custom-designed Features
24
• Download the VASSET app from the Play Store to add video themes,
background music or font faces.
If you use mobile data without Wi-Fi connection, you may be charged
for data usage.
Creating a movie
You can create a new movie by putting images and videos together.
, then tap
Create movie.
1 Tap
Select
images
or
videos
for
your movie and tap NEXT.
2
3 Edit the selected images and videos and then tap SAVE.
Custom-designed Features
25
Deleting files
You can select images or videos to delete from your video by tapping
at the top right corner of its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, then dragging it to the desired location.
Adding file effects
Tap
to add a theme or background music, change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping
time elapses, the next file is played automatically.
. After the playback
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be
changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Custom-designed Features
26
Making a GIF
You can easily make a GIF file using recorded video.
1 At the desired starting point while watching a video, tap .
2 Select the length of the GIF you want to create.
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
• You may use this feature solely for creative purposes. The use of this
feature involving infringement of any other person’s rights, such as
copyright or defamatory or offensive statements, may be subject to civil,
criminal, or administrative liabilities and/or penalties under applicable
laws. You shall not copy, reproduce, distribute, or otherwise make illegal
use of any copyrighted materials without permission of the rightful
owner or copyright holder. To the fullest extent permitted by applicable
law, LG Electronics disclaims all expressed and implied warranties as well
as liabilities associated thereto.
Custom-designed Features
27
Audio recording features
The HD Audio Recorder allows you to configure the audio settings
manually so that you can record audio based on your environment.
Recording modes
You can record a high definition audio file by selecting and configuring the
desired audio mode to suit the recording environment.
Essentials HD Audio Recorder
.
Tap
Normal
You can record audio without extra settings.
Concert
You can record audio in a concert or other music event.
Custom
You can manually configure the desired settings to record audio.
Studio Mode
With Studio mode, you can play an audio file or music and record your
voice at the same time, create a chord by recording your voice multiple
times, and record your comments over the presenter’s or speaker’s original
audio file.
Essentials HD Audio Recorder
Custom.
1 Tap
2 Tap .
3 Select an audio file to use as background music.
4 Tap to record voice.
5 Tap to save the recorded file.
• Background music can only be played through earphones. Make sure to
plug in earphones before using this feature.
Custom-designed Features
28
Other useful features for use of the HD Audio
Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is
recorded.
LCF
You can filter any low-pitched noises such as the low hum of the air
conditioner.
The higher the LCF (Low Cut Filter) value is set, the better high-frequency
noises are filtered.
LMT
It can prevent clipping of the recorded sound. The higher the LMT (Limiter)
value is set, the more low frequency sounds that will not get clipped.
• To change additional settings, tap
Settings, then customise the file
type, bit depth, sampling rate and other settings.
• When you select a mode from Concert and Custom, appears. Tap
and then select the microphone to use.
• You can monitor sound quality with the connected earpiece while
recording audio. While recording audio in Studio mode, sound
monitoring is not supported. You can hear only the background music.
Custom-designed Features
29
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view the locked content in the Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognised by the
fingerprint sensor as the same fingerprint.
• If the device cannot detect your fingerprint, or you forgot the value
specified for registration, visit the nearest LG Customer Service Centre
with your device and ID card.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximise the recognition accuracy, check the following before
using the device.
• The device’s Power/Lock key has a fingerprint sensor. Ensure that the
Power/Lock key is not damaged by a metallic object, such as coin or
key.
• When water, dust or other foreign substance is on the Power/Lock key
or your finger, the fingerprint registration or recognition may not work.
Clean and dry your finger before having the fingerprint recognised.
• A fingerprint may not be recognised properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
Custom-designed Features
30
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognised. Make sure that your finger covers the entire surface
of the Power/Lock key.
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is
dry. If the surrounding air is dry, avoid scanning fingerprints, or touch
a metallic object such as coin or key before scanning fingerprints to
remove static electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1 Tap
Settings General Lock screen & security Fingerprints.
• A lock screen must be set in order to be able to use this feature.
• If the screen lock is not active, configure the lock screen by following the
on-screen instructions. See Setting a screen lock for details.
2 Locate the Power/Lock key on the back of the device and gently put
your finger on it to register the fingerprint.
• Gently press the Power/Lock key so that the sensor can recognise your
fingerprint. If you press the Power/Lock key with an excessive force, the
screen lock function may start or the screen may be turned off.
• Ensure that your fingertip covers the entire surface of the sensor of the
Power/Lock key.
Custom-designed Features
31
3 Follow the on-screen instructions.
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
4 When the fingerprint registration is done, tap OK.
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Settings General Lock screen & security Fingerprints.
1 Tap
2 Unlock according to the specified lock method.
3 From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
.
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32
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint. Activate the desired function:
Settings General Lock screen & security Fingerprints.
1 Tap
2 Unlock according to the specified lock method.
3 On the fingerprint settings screen, activate the desired function:
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Unlock content with a fingerprint. To do this, make
sure that the content lock is set.
Face Recognition
Face Recognition overview
You can unlock the screen lock by using the saved facial data.
• This feature may be more vulnerable to security than the other screen
locks, such as Knock Code, Pattern, PIN, and Password.
• When a similar face or a photo of your face is used, the screen may be
unlocked.
• The recognised facial data is securely stored in your device.
• When the face recognition is selected for screen lock, you must enter
the Knock Code, Pattern, PIN, or Password that has been used for face
registration without directly using the face recognition after the power
is turned on. Accordingly, be careful not to forget the specified value.
• If the device cannot detect your face, or you forgot the value specified
for registration, visit the nearest LG Customer Service Centre with your
device and ID card.
• To save power, the Face Recognition feature will not work when the
battery level is below 5 %.
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33
Precautions for Face Recognition
Face Recognition accuracy may decrease in the following cases. To
increase its accuracy, check the following before using the device.
• When your face is covered with a hat, eyeglasses, or mask, or your face
is significantly different due to heavy makeup or beard.
• When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to a too bright
or dark light.
Registering facial data
Before using the Face Recognition feature, register your facial data on
your device.
1 Tap
Settings General Lock screen & security Face
Recognition.
• To use this feature, the screen lock must be set with a Knock Code,
Pattern, PIN, or Password.
• When the screen lock is not set, register the data by following the
on-screen instructions. See Setting a screen lock for details.
2 Raise your device in the front of your eyes.
3 Register your face by following the on-screen instructions.
• Register your face in a room that is not too bright or dark.
• Position your entire face inside the guideline on the screen, and then
adjust it by slowly moving up, down, left, or right.
4 When the face registration is done, tap OK.
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34
Unlocking the screen with your face
You can release the screen lock with your face instead of a Knock Code,
Pattern, PIN, or Password.
1 Tap
Settings General Lock screen & security Select
screen lock.
2 Unlock the screen according to the specified method.
to allow you to unlock the screen
3 Tap Allow face recognition
using facial recognition.
Improving the Face Recognition
You can add facial data in various conditions to improve Face Recognition.
1 Tap
Settings General Lock screen & security Face
Recognition.
2 Unlock the screen according to the specified method.
3 Select Improve face recognition.
4 Register your face by following on-screen instructions.
5 When the face registration is done, tap OK.
Deleting facial data
You can delete the registered facial data and register it again if the Face
Recognition does not work properly.
1 Tap
Settings General Lock screen & security Face
Recognition.
2 Unlock the screen according to the specified method.
3 Select Delete face to delete the facial data.
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35
Unlocking the screen with your face when the screen
is turned off
With the screen turned off, raise your device and look at the front of the
screen. The device can detect your face and the screen is unlocked.
To deactivate this feature, follow the instruction below.
1 Tap
Settings General Lock screen & security Face
Recognition.
2 Unlock the screen according to the specified method.
to deactivate the feature.
3 Drag Allow when screen is off
• Face Recognition feature is available only when the screen is locked.
Unlocking the screen with Face Recognition and then
screen swiping
With the screen turned off, you can unlock the screen by performing Face
Recognition and then swiping the screen.
1 Tap
Settings General Lock screen & security Face
Recognition.
2 Unlock the screen according to the specified method.
to activate the
3 Drag Swipe to unlock after face recognized
feature.
Enhancing the Face Recognition
You can prevent your device from being unlocked by photos, images, or
videos.
1 Tap
Settings General Lock screen & security Face
Recognition.
2 Unlock the screen according to the specified method.
to activate the feature.
3 Drag Advanced face recognition
• Face Recognition speed may decrease when you activate this feature.
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36
Multi-tasking feature
Multi window
You can use two apps at the same time by separating the screen into the
multiple windows.
1 Tap
from the Home touch buttons.
• Recently-used apps appear.
2 Tap
at the top of the desired app to use the Multi window feature.
• The selected app appears at the top half of the screen.
Alternatively,
1 Touch and hold
while using an app.
• Recently-used apps appear on the split screen.
2 Tap
at the top of the desired app to use the Multi window feature.
• The selected app appears at the top half of the screen.
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37
• To deactivate the Multi window feature, touch and hold on the
Home touch button.
• To adjust the size of the split screen, drag
at the center of the
screen.
• The Multi window feature is not supported by some LG apps and the
apps downloaded from the Play Store.
Overview screen
The Overview screen provides a preview of your recently used apps.
To view the list of recently used apps, tap on the Home, then tap the
displayed app.
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi window feature. You can also tap at the top of
each app.
Always-on display
You can view the date, time or signature when the main screen is turned
off.
Settings Display Always-on display.
1 Tap
2 Tap Content and select an item you want to display.
• When Signature is selected, write the desired sentence.
• To set the time period not to activate Always-on display feature, tap
Daily timeout.
• To enhance brightness for the Always-on display feature, tap
Brighter Display.
• The battery may drain faster when you use Always-on display. Turn this
feature off to save battery power.
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38
Quick Help
You can view help information about the main features of the device,
frequently asked questions or the user guide. Search for help information
using keywords. You can solve your problems quickly by consulting
one-on-one with a specialist.
Quick Help.
1 Tap
2 Search for help information by entering keywords in the search field.
• This feature is periodically updated utilising user feedback.
• Available menu items may vary depending on the area or service
provider.
• You can view the user manual online from the Quick Help app to view
detailed information about the device’s features.
Notes on Water Resistant
Properties
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets
the requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
Code]; test conditions: 15-35 ºC, 86-106kPa, 1.5 meter, for 30 minutes).
Do not expose the device in conditions that are different from the test
conditions. Results may vary in actual use.
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39
WARNING
In conditions that are different from LGE’s test conditions for IP68 (as
specified in this manual), the liquid damage indicator located inside the
product changes colour. Please note that any damages that occur due to
such causes makes you ineligible for any free-of-charge repair services
provided under warranty.
Avoid exposing the product to environments with excessive dusts or
moisture. Do not use the product in the following environments.
Do not immerse the product in any liquid chemicals (soap, etc.)
other than water.
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
Do not place the product directly on sand (such as at a beach) or
mud.
Do not immerse your product in water deeper than approximately
1.5 meters.
Do not immerse your product in water for longer than 30 minutes.
• If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before
handling the product.
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40
• Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.
• This product is not resistant to shock. Do not drop the product or
subject it to shock. Doing so might damage or deform the main unit,
causing water leakage.
• The product’s water and dust resistant features may be damaged by
dropping or receiving an impact.
• If the product gets wet, use a clean, soft cloth to dry it thoroughly.
• The touch screen and other features may not work properly if the
device is used while wet.
• Your product is water resistant only when the SIM/Memory card tray is
properly inserted into the product.
• Do not open or close the SIM/Memory card tray while the product is
wet or immersed in water. Exposing the open tray to water or moisture
may damage the product.
• The SIM/Memory card tray contains rubber [packing] to help prevent
dust, water, or moisture from entering the product. Do not damage the
rubber [packing] as this may allow dust, water, or moisture to enter
your product and cause damage.
• Failure to follow the provided instructions may invalidate your device’s
limited warranty.
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41
02
Basic Functions
Product components and
accessories
The following items are included with your device.
• Device
• Stereo headset
• USB cable
• Charger
• Quick Start Guide
• Ejection pin
• The items described above may be optional.
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories made
by other manufacturers may affect your device's call performance or
cause malfunctions. This may not be covered by LG's repair service.
• Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact an LG Customer Service Centre.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional items, contact an LG Customer Service Centre.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Remove the protective film from the Fingerprint sensor before use of
the fingerprint recognition feature.
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43
Parts overview
Proximity/Ambient light
sensor
Front camera lens
Volume keys (+/-)
Earpiece
Stereo headset jack
Nano-SIM/Memory card
tray
Touch screen
Charger/USB cable port
Microphone
Rear camera lens
(Wide-angle)
Flash
Rear camera lens
(Standard)
Power/Lock key,
Fingerprint sensor
NFC area
Speaker
Basic Functions
Microphone
44
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.
• Proximity/Ambient light sensor
-- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
-- Ambient light sensor: The ambient light sensor analyses the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
-- Adjust the volume for ringtones, calls or notifications.
-- While using the Camera, gently press a Volume key to take a photo.
To take continuous photos, press and hold the Volume key.
-- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+) key
twice to launch Capture+.
• Power/Lock key (Fingerprint sensor)
-- Briefly press the key when you want to turn the screen on or off.
-- Press and hold the key when you want to select a power control
option.
-- Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See Fingerprint recognition overview for
details.
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45
• Some functions may be restricted for access, depending on the device
specifications.
• The rear of the device includes a built-in NFC antenna. Be cautious when
handling the device to avoid damaging or covering the NFC antenna.
• Do not put heavy objects on the device or sit on it. Failure to do so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.
Good example
Microphone
Basic Functions
Bad example
Do not cover the microphone.
46
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
1 Press and hold the Power/Lock key and the Volume Down (-) key at
the same time until the power is turned off.
2 When the device is restarted, release the key.
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn the device off.
• Power off and restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related functions,
including making phone calls, messaging and browsing the Internet.
Other functions remain available.
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47
Installing the SIM card
Insert the SIM (Subscriber Identity Module) card provided by your service
provider to start using your device.
• Be careful with the ejection pin since it has a sharp edge.
• In order for the water-resistant and dust-resistant features to work
effectively, the card tray must be inserted correctly.
1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
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48
3 Put the SIM card on the card tray with the gold-coloured contacts
facing downwards.
4 Insert the card tray back into the slot.
• This device supports only Nano SIM cards.
• For problem-free performance, it is recommended to use the device
with the correct type of SIM card. Always use a factory-made SIM card
supplied by the operator.
• If you insert the card tray into your device while the card tray is wet,
your device may be damaged. Always make sure the card tray is dry.
Precautions when using the SIM card
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
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49
Inserting the memory card
Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the
memory card manufacturer and type, some memory card may not be
compatible with your device.
1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
3 Put the memory card on the card tray with the gold-coloured contacts
facing downwards.
Memory card
SIM card
4 Insert the card tray back into the slot.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
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50
Removing the memory card
Unmount the memory card before removing it for safety.
Settings General Storage
.
1 Tap
2 Insert the ejection pin into the hole on the card tray.
3 Pull out the card tray and remove the memory card.
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery.
Charge the device with the USB Type-C cable.
Charging cable
terminal
USB Type-C cable
USB Type-C port
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51
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to device.
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger and charging cable. Charging
the battery with a third-party charger may cause the battery to explode
or may damage the device.
• Your device has an internal rechargeable battery. For your safety, do not
remove the embedded battery.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• A charging adapter that supports fast charging is included with the
product.
• The fast charging feature may not work if a fast charging adapter other
than the genuine adapter provided with the product is used.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a
longer time than plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
Precautions when using the device
• Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
• Failure to follow the instructions in this guide and improper use may
damage the device.
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52
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Cancel background operations to increase battery life.
To minimise battery consumption, follow these tips:
• Turn off the Bluetooth® or Wi-Fi network function when not using
them.
• Set the screen timeout to as short a time as possible.
• Minimise the screen brightness.
• Set a screen lock when the device is not used.
• Check the battery level while using any downloaded apps.
Touch screen
You can familiarise yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
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53
Touching and holding
Touch and hold for several seconds to display a menu with available
options.
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Dragging
Touch and hold an item, such as an app or widget, then move your finger
to another location in a controlled motion. You can use this gesture to
move an item.
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54
Swiping
Touch the screen with your finger and move it quickly without pausing.
You can use this gesture to scroll through a list, a web page, photos,
screens, and more.
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in,
spread your fingers apart.
• Do not expose the touch screen to excessive physical shock. You might
damage the touch sensor.
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55
• A touch screen failure may occur if you use the device near a magnetic,
metallic or conductive material.
• If you use the device under bright lights, such as direct sunlight, the
screen may not be visible, depending on your position. Use the device
in a shady location or a location with an ambient light that is not too
bright and bright enough to read books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the option you want.
• Touch control may not work properly if you tap while wearing a glove or
by using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film
or accessory purchased from a third party store is attached to the
device.
• Displaying a static image for extended periods of time may result in
after-images or screen burn-in. Turn off the screen or avoid displaying
the same image for a long time when you do not use the device.
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions
and apps on your device. Tap on any screen to directly go to the Home
screen.
You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.
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56
Home screen layout
You can view all apps and organise widgets and folders on the Home
screen.
Status bar
Weather widget
Google search widget
Folder
Page icon
Quick access area
Home touch buttons
• The Home screen may differ depending on the manufacturer policy, user
settings, software version or service provider.
• Status bar: View status icons, the time and the battery level.
• Weather widget: View the information of weather and time for a
specific area.
• Google search widget: Perform a Google search by inputting spoken
or written keywords.
• Folder: Create folders to group apps by your preferences.
• Page icon: Display the total number of Home screen canvases. Tap the
desired page icon to go to the page you selected. The icon reflecting
the current canvas will be highlighted.
• Quick access area: Fix main apps at the bottom of the screen so that
they can be accessed from any Home screen canvas.
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57
• Home touch buttons
-- : Return to the previous screen. Close the keypad or pop-up
windows.
-- : Tap to go to the Home screen. To launch Google search, touch
and hold.
-- : Tap to view a list of recently used apps or run an app from the
list. To delete all the recently used apps, tap CLEAR ALL. To use two
apps at the same time with the Multi window feature, touch and
hold the button while using an app.
Editing the Home touch buttons
You can rearrange the Home touch buttons or add frequently used
functions to the Home touch buttons area.
Settings Display Home touch buttons Button
Tap
combination and customise the settings.
• Several functions, including QSlide, Notification and Capture+, are
provided.
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58
Status icons
When there is a notification for an unread message, calendar event or
alarm, the status bar displays the corresponding notification icon. Check
your device’s status by viewing notification icons displayed on the status
bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Connected to a computer via USB
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
GPS is on
Hotspot is on
No SIM card
The NFC read/write P2P mode is on
• Some of these icons may appear differently or may not appear at all,
depending on the device's status. Refer to the icons according to the
actual environment and area in which you are using the device and your
service provider.
• Displayed icons may vary, depending on the area or service provider.
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59
Notifications panel
You can open the notifications panel by dragging the status bar
downward on the main screen.
• To open the quick access icons list, drag the notifications panel
downwards or tap .
• To rearrange, add, or remove icons, tap EDIT.
• If you touch and hold the icon, the settings screen for the
corresponding function appears.
EDIT
• You can use the notifications panel even on the lock screen. Drag the
notifications panel while the screen is locked to quickly access the
desired features.
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60
Switching the screen orientation
You can set the screen orientation to automatically switch according to
the device’s physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
Settings Display and activate Auto-rotate
You can also tap
screen.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then select the
desired action from below.
• To rearrange the Home screen canvases, touch and hold on a canvas,
then drag it to another location.
• To add a widget to the Home screen, touch and hold on a blank area of
the Home screen, then select Widgets.
• To change a theme, touch and hold on a blank area of the Home
screen, then select Theme.
Settings Display Theme, then select a
You can also tap
theme to apply to the device.
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61
• To configure the Home screen settings, touch and hold on a blank area
of the Home screen, then select Home screen settings. See Home
screen settings for details.
• To view or reinstall the uninstalled apps, touch and hold on a blank area
of the Home screen, then select App trash. See App trash for details.
• To change the default screen, touch and hold on a blank area of the
Home screen, move to desired screen, tap , then tap the screen once
more.
Default screen
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62
Viewing the background theme
You can view only the background image by hiding the apps and widgets
on the Home screen.
Spread two fingers apart on the Home screen.
• To return to the original screen, which displays apps and widgets, pinch
your fingers on the Home screen or tap .
Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to another
location.
• To keep frequently used apps at the bottom of the Home screen, touch
and hold an app, then drag it to the quick access area at the bottom.
• To remove an icon from the quick access area, drag the icon to the
Home screen.
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63
Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another
app.
• A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and do one of the following actions.
• To edit the folder name and colour, tap the folder name.
• To add apps, touch and hold an app, then drag it over the folder and
release it.
• To remove an app from the folder, touch and hold the app and drag it to
outside the folder. If the removed app is the only one app that existed
in the folder, the folder is removed automatically.
• You can also add or remove apps after tapping in the folder.
• You cannot change the folder colour while using downloaded theme.
Home screen settings
You can customise the Home screen settings.
Settings Display Home screen.
1 Tap
2 Customise the following settings:
• Select Home: Select a Home screen mode.
• Wallpaper: Change the Home screen background wallpaper.
• Wallpaper motion: Make the wallpaper move as you move the
phone. Excludes live and multi-screen wallpapers.
• Screen swipe effect: Select an effect to apply when the Home
screen canvas switches.
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64
• Icon shape: Choose if you want icons to have square or rounded
corners.
• Sort apps by: Set how apps are sorted on the Home screen.
• Grid: Change the app arrangement mode for the Home screen.
• Hide apps: Select which apps you want to hide from the Home
screen.
• Loop Home screen: Enable to allow continuous Home screen
scrolling (loop back to first screen after the last screen).
• Smart Bulletin: Use the Home screen to view information
customised to your needs.
• Search: Search by swiping down on the Home screen.
Screen lock
Screen lock overview
Your device’s screen turns off and locks itself if you press the Power/Lock
key. This also happens after the device is left idle for a specified period of
time.
If you press the Power/Lock key when a screen lock is not set, the Home
screen appears immediately.
To ensure security and prevent unwanted access to your device, set a
screen lock.
• A screen lock prevents unnecessary touch input on the device screen
and reduces battery consumption. We recommend that you activate the
screen lock while not using the device.
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65
Setting a screen lock
There are several options available for configuring the screen lock settings.
1 Tap
Settings General Lock screen & security Select
screen lock and then select the method you prefer.
2 Customise the following settings:
•
•
•
•
•
•
•
•
None: Deactivate the screen lock function.
Swipe: Swipe on the screen to unlock the screen.
Knock Code: Tap the screen in a pattern to unlock the screen.
Pattern: Draw a pattern to unlock the screen.
PIN: Enter a numeric password to unlock the screen.
Password: Enter an alphanumeric password to unlock the screen.
Fingerprints: Unlock the screen by using your fingerprint.
Allow face recognition: Unlock the screen by allowing the device to
recognise your face.
• If you incorrectly attempt to unlock the device 5 times, the screen is
blocked for 30 seconds.
Secure start-up settings
When you select Knock Code, Pattern, PIN or Password as a screen lock
method, you can configure your device to be locked whenever turning on
the device in order to secure your data.
• You cannot use all functions, except for emergency calls until you
unlock the device.
• If you forget your decryption password, you cannot restore encrypted
data and personal information.
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66
Precautions for the secure start-up feature
• If you forget your decryption password, you cannot restore encrypted
data and personal information.
• Be sure to keep your screen lock passwords separately.
• If you enter the screen lock passwords incorrectly more than the
specified times, the device automatically resets itself and the encrypted
data and your personal information are deleted automatically and they
cannot be restored.
• Be cautious not to enter incorrect screen lock passwords more than
the specified times.
• When you turn on the device right after the device resets, encryption
also starts. If you stop the encryption arbitrarily, the data may be
damaged. Be sure to wait until the reset is completed.
KnockON
You can turn the screen on or off by double-tapping the screen.
• This option is available only on the Home screen provided by LG. It may
not function properly on a custom launcher or on the Home screen
installed by the user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor
is not blocked by a sticker or any other foreign substance.
Turning the screen on
Double-tap the middle of the screen.
• Tapping the top or bottom of the screen may decrease the recognition
rate.
Turning the screen off
Double-tap on an empty space on the Home screen and Lock screen.
You can also double-tap an empty space on the status bar.
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Knock Code
You can unlock the screen by creating your own Knock Code. When the
screen is locked, you can directly access the Home screen by tapping the
screen in a specified sequence.
• You can use your Knock Code together with the KnockOn feature.
• Make sure to use your fingertip when tapping the screen.
Creating a Knock Code
Settings General
1 Tap
screen lock Knock Code.
Lock screen & security Select
2 Tap the squares in a pattern of your choice to create a Knock Code
and tap NEXT.
3 Input the created Knock Code again for verification, then tap
CONFIRM.
Unlocking the screen with a Knock Code
Unlock the screen by inputting the Knock Code you have created.
You can also input your Knock Code on the touch screen when the screen
is turned off.
• It is also possible to enter a Knock Code when the lock screen is turned
on.
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Memory card encryption
You can encrypt and protect data saved on the memory card. The
encrypted data in the memory card cannot be accessed from another
device.
1 Tap
Settings General Lock screen & security Encryption
& credentials Encrypt SD card.
2 Read the on-screen overview of memory card encryption and then tap
CONTINUE to continue.
3 Select an option and tap ENCRYPT NOW.
• New data encryption: Encrypt only data that is saved on the
memory card after encryption.
• Full encryption: Encrypt all the data currently saved on the memory
card.
• Exclude media files: Encrypt all files, except for media files such as
music, photos and videos.
• To encrypt the memory card, make sure that a screen lock is set using a
PIN or password.
• Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption
process will fail, and some data may be damaged. Therefore, be sure to
check if the battery level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were
encrypted.
• The encrypted memory card cannot be used on another LG device. To
use the encrypted memory card on another mobile device, format the
card.
• You can activate memory card encryption even when no memory card
is installed into the device. Any memory card that is installed after
encryption will automatically be encrypted.
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Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down (-) key at the
same time for at least two seconds.
• Screenshots can be viewed from the Screenshots folder in the
Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status bar
downwards, then tap .
• When the screen is turned off or locked, you can access Capture+ by
pressing the Volume Up (+) key twice. To use this feature, tap
Settings General and turn on Shortcut keys.
• See Writing notes on a screenshot for details.
Entering text
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without
bothering to alternate between the screen and a conventional keyboard.
This allows you to easily find and correct errors when typing.
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Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position
you want. When typing text, touch and hold on the space bar and then
drag left or right.
• This option is available only on the QWERTY keyboard.
Suggesting words
Smart keyboard automatically analyses your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.
Enter text, then tap a suggested word or gently drag the left or right side
of the keyboard upwards.
• The selected word is automatically entered. You do not need to
manually type every letter of the word.
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Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the keyboard.
1 Tap
Settings General Language & input On-screen
keyboard LG Keyboard Keyboard height and layout QWERTY
keyboard layout.
You can also tap on the keyboard and tap Keyboard height and
layout QWERTY keyboard layout.
2 Tap a key on the bottom row, then drag it to another position.
• This option is available on the QWERTY, QWERTZ and AZERTY
keyboards.
• This function may not be supported for some languages.
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Customising the keyboard height
You can customise the keyboard height to maximise hand comfort when
typing.
1 Tap
Settings General Language & input On-screen
keyboard LG Keyboard Keyboard height and layout Keyboard
height.
You can also tap on the keyboard and tap Keyboard height and
layout Keyboard height.
2 Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1 Tap
Settings General Language & input On-screen
keyboard LG Keyboard Keyboard height and layout Keyboard
type in landscape.
You can also tap on the keyboard and tap Keyboard height and
layout Keyboard type in landscape.
2 Select a keyboard mode.
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Splitting the keyboard
You can split the keyboard in half and place each piece on either side of
the screen when the screen is in landscape mode.
To split the keyboard, turn the device horizontally and spread it apart
on both sides with holding the keyboard with two fingers. To attach the
keyboard, close it with pressing with two fingers.
One-handed operation mode
You can move the keyboard to one side of the screen so that you can use
the keyboard with one hand.
1 Tap
Settings General Language & input On-screen
keyboard LG Keyboard Keyboard height and layout Onehanded operation.
You can also tap on the keyboard and tap Keyboard height and
layout One-handed operation.
2 Press the arrow displayed next to the keyboard to move the keyboard
in the direction you want.
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Adding languages to the keyboard
You can make additional languages available for keyboard input.
1 Tap
Settings General Language & input On-screen
keyboard LG Keyboard Select languages.
2 Select the languages you want to make available.
Copy and Paste
You can cut or copy text from an app, and then paste the text into the
same app. Or, you can run other apps and paste the text into them.
1 Touch and hold around the text you want to copy or cut.
2 Drag / to specify the area to copy or cut.
3 Select either CUT or COPY.
• Cut or copied text is automatically added to the clipboard.
4 Touch and hold the text input window, then select PASTE.
• If there is no item that has been copied or cut, the PASTE option will
not appear.
Entering text by using voice
On the keyboard, touch and hold
and then select .
• To maximise the voice command recognition, speak clearly.
• To enter text with your voice, make sure that your device is connected
to a network.
• To select the language for voice recognition, tap
Languages on the
voice recognition screen.
• This function may be not supported, or the supported languages may
differ depending on the service area.
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Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray
and can be pasted to any space at any time.
1 On the keyboard, touch and hold
and select .
You can also touch and hold the text input window, then select CLIP
TRAY.
2 Select and paste an item from the clip tray.
• A maximum of 20 items can be saved to the clip tray.
• Tap to lock saved items in order not to delete them, even when
the maximum quantity is exceeded. A maximum of ten items can be
locked. To delete locked items, unlock them first.
• Tap to delete the items saved to the clip tray.
• The clip tray may not be supported by some downloaded apps.
Content sharing
Playing content from another device
You can play photos, videos or songs saved on your device from a TV.
1 Connect the TV and your device to the same Wi-Fi network.
2 While viewing the items from the Gallery or Music app, tap
on other device.
Play
3 Select the TV you want to connect to.
• For use with Chromecast, Google Play services should be up to date.
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Viewing content from nearby devices
You can view content from various devices, such as a computer, NAS or
mobile device, by using the Gallery or Music apps.
Connecting the devices
Connect both your device and another device that support DLNA function
to the same wireless network.
• Make sure that File sharing (DLNA) is activated on both the device and
the connected device.
Searching for nearby devices
You can view a list of DLNA devices on the same network by selecting the
Nearby devices menu in each app.
Use content from nearby devices as if you were using it on your device.
Sending or receiving files
You can share files between your device and another LG device, or a tablet
or computer.
Sending files
From the Gallery, File Manager or Music app, tap
select a device on the file sharing list.
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, then
77
Receiving files
Drag the status bar downward and tap , then tap File sharing.
Settings
If your device does not support the file sharing feature, tap
Network File sharing SmartShare Beam
.
• Make sure that your device is connected to the same wireless network
as the file transfer target device.
• Make sure that File sharing is activated on both the device and the
target device.
Sending files to a computer
You can quickly send large files to your computer.
1 Install LG Bridge on your computer.
2 Start LG Bridge on the computer, then sign in using your LG account.
Settings Network LG AirDrive, then sign in using your
3 Tap
LG account.
4 Select a computer on the sharing list from the Gallery, File Manager
and Music apps.
• You can download LG Bridge from the LG Electronics website
(www.lg.com).
• When you transfer files from the device to the computer while
LG Bridge is not running, they are stored for 7 days in the temporary
storage.
Temporarily stored files are automatically saved on the computer when
you launch LG Bridge within 7 days.
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Viewing content from your cloud
You can directly view the content saved on your cloud account, without
downloading it to your device.
1 From the Gallery, Music or File Manager app, select
2 Select a cloud account and sign in.
3 Save or play content in your cloud.
Cloud.
Do not disturb
You can limit or mute notifications to avoid disturbances for a specific
period of time.
Settings Sound Do not disturb.
1 Tap
2 Tap Mode and select the mode you want:
• Priority only: Receive sound or vibrate notifications for the selected
apps. Even when Priority only is turned on, alarms still sound.
• Total silence: Disable both the sound and vibration.
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03
Useful Apps
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
• You can use SmartWorld, Play Store or the app store provided by your
service provider.
• Some app stores may require you to create an account and sign in.
• Some apps may charge fees.
• If you use mobile data, you may be charged for data usage, depending
on your pricing plan.
• SmartWorld may not be supported depending on the area or service
provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
Uninstalling with the touch and hold gesture
On the Home screen, touch and hold the app to uninstall, then drag it over
Delete at the top of the screen.
• If apps were uninstalled within 24 hours from now, you can reinstall
them. See App trash for details.
Uninstalling by using the settings menu
Tap
Settings General Apps & notifications, select an app, then
tap Uninstall.
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Uninstalling apps from the app store
To uninstall an app, access the app store from which you download the
app and uninstall it.
• Some apps cannot be uninstalled by users.
Installing and uninstalling apps during the
setup
When you turn on the device for the first time, you can download
recommended apps.
You can skip to the next step without installation.
App trash
You can view the uninstalled apps on the Home screen. You can also
reinstall apps which were uninstalled within 24 hours from now.
1 Tap
Management App trash.
You can also touch and hold an empty area of the Home screen, then
tap App trash.
2 Activate the desired function:
• Restore: Reinstall the selected app.
• : Remove the uninstalled apps permanently from the device.
• Uninstalled apps are automatically removed from the device 24 hours
after they were uninstalled. If you want to reinstall the uninstalled apps,
you must download them again from the app store.
• This feature is activated on the default Home screen only. If you
uninstall apps while using the EasyHome screen or other launcher, they
are immediately and permanently removed from the device.
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App Shortcuts
On the Home screen, touch and hold an app icon such as Call, Message,
Camera, Gallery and Settings to display a quick access menu. Use apps
more easily through App Shortcuts.
• This feature is available only on some apps.
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Phone
Voice call
Make a phone call by using one of the available methods, such as manually
entering a phone number and making a call from the contact list or the
list of recent calls.
Making a call from the keypad
Dial.
1 Tap
2 Make a call by using a method of your choice:
• Enter a phone number and tap .
• Touch and hold a speed dial number.
• Search for a contact by tapping the initial letter of a contact name
in the contact list, and then tap .
• To enter "+" when making an international call, touch and hold number
0.
• See Adding contacts for details on how to add phone numbers to the
speed dial list.
Making a call from the contact list
Contacts.
1 Tap
2 From the contact list, select a contact and tap
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Answering a call
To answer a call, drag on the incoming call screen.
• When the stereo headset is connected, you can make calls by using the
call/end button on the headset.
Settings
• To end a call without turning off the screen, tap
Network Call Answer and end calls and then activate End call
with the Power key.
Rejecting a call
To reject an incoming call, drag across the incoming call screen.
• To send a rejection message, drag the rejection message option
across the screen.
Settings Network Call
• To add or edit a rejection message, tap
Call blocking & Decline with message Decline with message.
• When a call is coming in, press the Volume Up (+), Volume Down (-) or
Power/Lock key to mute ringtone or vibration, or to hold the call.
Checking an incoming call while using an app
When a call comes in while using an app, a pop-up notification can be
displayed at the top of the screen. You can receive the call, reject the call,
or send message from the pop-up screen.
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• Tap
Settings Network Call More Incoming voice call
pop-up and then select the desired way you would like to display the
incoming call while using an app.
Viewing missed calls
If there is a missed call, the status bar at the top of the screen displays .
To view missed call details, drag the status bar downwards. You can also
Call logs.
tap
Functions accessible during a call
During a call, you can access a variety of functions by tapping the
on-screen buttons:
• Contacts: View the contact list during a call.
• End: End a call.
• Dialpad: Display or hide the dial pad.
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• Speaker: Turn on the speakerphone function.
• Mute: Mute your voice so that your voice cannot be heard by the other
party.
• Bluetooth: Switch the call to a Bluetooth device that is paired and
connected.
• : Access additional call options.
• Available settings items may vary depending on the area or service
provider.
Making a three-way calling
You can make a call to another contact during a call.
1 During a call, tap Add call.
2 Enter a phone number and tap .
• The two calls are displayed on the screen at the same time, and the
first call is put on hold.
3 To start a conference call, tap Merge calls.
• You may be charged a fee for each call. Consult with your service
provider for more information.
Viewing call records
To view recent call records, tap
Call logs. Then, you can use the
following functions:
• To view detailed call records, select a contact. To make a call to the
selected contact, tap .
Delete.
• To delete call records, tap
• The displayed call duration may differ from the call charge. Consult with
your service provider for more information.
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Configuring call options
You can configure various call options.
1 Tap
2 Tap
Dial or Call logs.
Call settings and then configure the options to suit your
preferences.
Messaging
Sending a message
You can create and send messages to your contacts using the Messaging
app.
• Sending messages abroad may incur additional charges. Consult with
your service provider for more information.
.
1 Tap
2 Tap .
3 Specify a recipient and create a message.
.
• To attach files, tap
• To access optional menu items, tap .
4 Tap Send to send the message.
Reading a message
You can view exchanged messages organised by contact.
.
1 Tap
2 Select a contact from the message list.
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Configuring messaging settings
You can change messaging settings to suit your preferences.
1 Tap
2 Tap
.
Settings from the message list.
Camera
Starting the camera
You can take a photo or record a video to cherish all of your memorable
moments.
.
Tap
• Before taking a photo or recording a video, wipe the camera lens with a
soft cloth.
• Be careful not to stain the camera lens with your fingers or other
foreign substance.
• Images included in this user guide may be different from the actual
device.
• Photos and videos can be viewed or edited from the Gallery. See Gallery
overview for details.
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Changing the camera mode
You can select a camera mode that suits your environment to take a
photo or record a video easily and conveniently.
MODE, then select the desired mode.
Tap
Auto mode
You can take photos or record videos by selecting a variety of camera
modes and options.
, then tap MODE Auto ( A ).
1 Tap
2 To take a photo, tap . To record a video, tap .
Switch between
the wide-angle
camera and
standard camera.
Turn the flash on
or off.
Switch between
front and rear
cameras.
Apply a film filter
effect.
Select a camera
mode.
Start the Gallery.
Record videos.
Take photos.
Back to the
previous screen.
Change the
camera options.
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Taking a photo
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap to take a photo.
• You can also press the Volume Down (-) or Volume Up (+) key to
take a photo.
• When the screen is turned off or locked, start the camera by pressing
the Volume Down (-) key twice. Tap
Settings General
Shortcut keys.
Recording a video
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap .
• To take a photo while recording a video, tap .
• To pause the video recording, tap . To resume the video recording,
tap .
3 Tap
to end the video recording.
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
• Available options vary depending on the selected camera (front or rear
camera) and the selected camera mode.
Photo size
Select values for aspect ratio and size for taking photos.
Video resolution
Select values for resolution and size for recording
videos.
Camera roll
Display your recent photos and videos along the side of
the screen.
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HDR
Obtain photos in vivid colours and get compensated
effects even when they are taken against the light.
These functions are provided by the high dynamic range
(HDR) technology equipped in the camera.
Timer
Set the timer to automatically take photos after a
specified period of time.
Cheese shutter
Take photos with voice commands.
Tracking focus
When the subject is touched, the camera tracks and
maintains focus on a moving object.
(Available when the standard camera is in use.)
Steady recording
Minimise motion blur while recording a video.
Covered lens
Lets you know when the rear wide-angle lens is
covered.
Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can take photos or
record videos based on the horizontal and vertical
reference lines.
Add signature
Display a personalised signature on the photos.
Storage
Select if you want to store the pictures and videos in
the Internal storage or SD card.
(Available when the memory card is inserted.)
Simple view
Hide all menus from the camera screen.
Help
Provide Help for each camera menu.
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Additional options on the front camera
Selfie shot
Take a selfie by selecting its option between Gesture
shot and Auto shot.
Gesture view
Allows you to view the photo immediately after taking
a photo.
Save as flipped
Save as flipped images after taking selfies.
• When using the front camera, you can adjust the filter, lighting effect,
and skin tone.
Various camera modes
Food
You can take a photo or record a video with adjusting the colour slide bar
and white balance.
, then tap MODE
1 Tap
2 To take a photo, tap .
.
• Drag the colour slide bar on the screen to adjust the white balance
and select the best colour.
• If the slide bar is not displayed, tap to adjust the white balance.
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Snap movie
You can record short videos clips and assemble them into a 60-second
short film.
1 Tap
2 Tap .
, then tap MODE
.
• Tap the icon once to record a three-second video clip. Touch and
hold the icon to create a longer video clip (maximum length: one
minute).
Preview the
selected clip.
Delete the
selected clip.
Save the video.
Timeline.
Delete all the clips.
Play all the clips.
3 Tap SAVE.
Time-lapse
You can take a sequence of frames at set intervals to record changes that
take place slowly over time, such as cloud movements, celestial motions,
traffic, and more.
1 Tap
2 Tap
3 Tap
, then tap MODE
.
and record a video.
to end the video recording.
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• While recording a Time-lapse, voices are not recorded.
Slo-mo
You can create an entertaining video by changing the moving speeds of
subjects in your video. This feature allows you to record a video at a faster
rate of speed and then play it at the standard speed so that the video
appears to be slowed down.
1 Tap
2 Tap
3 Tap
, then tap MODE
.
and record a video.
to end the video recording.
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Popout
You can take a photo or record a video by using both the standard and
wide-angle of the dual camera at the back of the device to record the
scenes as if they were put in the frame. The scenes shown in the small,
front screen are shot by using the standard camera, and the scenes
shown in the large, background screen are shot by using the wide-angle
camera. Change the front screen to a different shape or apply various
effects to take a sensuous photo or video.
, then tap MODE
.
1 Tap
2 Tap and select the desired layout.
3 Select the desired effect:
• Fisheye: Apply a convex lens effect to the area captured by the
wide-angle camera.
• B&W: Apply grayscale to the area captured by the wide-angle
camera.
• Vignette: Darken the edges of the area captured by the wide-angle
camera.
• Lens blur: Blur the area captured by the wide-angle camera.
4 Tap
to take a photo. To record a video, tap
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360 Panorama
You can create a 360° panorama photo by moving the camera in one
direction.
1 Tap
2 Tap
, then tap MODE
.
and then slowly move the camera in one direction.
• Move the device by following the direction of the arrow in the
guideline.
• A 360 panorama photo is automatically saved on the Gallery.
• Touch and drag the screen up or down from the Gallery to view a
360 panorama photo from various angles.
3 Tap
to stop capturing the 360 panoramic.
Panorama
You can create a panoramic photo by moving the camera in one direction
to photograph and stitch continuous shots of a wide view.
1 Tap
2 Tap
, then tap MODE
.
and then slowly move the camera in one direction.
• Move the device by following the direction of the arrow in the
guideline.
3 Tap
to stop capturing the panoramic.
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Burst shot
You can take continuous shots of photos to create moving pictures.
In the Auto mode, touch and hold .
• Continuous shots are taken at a fast speed while is held down.
• When the storage is set as Internal storage, you can take up to
100 photos. When the storage is set as SD card, you can take up to
30 photos in a row.
• This feature is available only in specific modes.
Simple view
In the Auto mode, tap
Simple view to hide menus on the camera
screen. Tap to display them.
Manual camera mode
You can create photos featuring professional touch by using a variety
of advanced features. Adjust the white balance, focus, brightness, ISO,
shutter speed and other options.
, then tap MODE Manual ( ).
1 Tap
2 Customise the following camera settings.
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Adjust white
balance.
Adjust focus.
Reset the settings.
Adjust shutter
speed.
Adjust ISO speed.
Adjust brightness.
3 Tap
to take the photo.
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
Photo size
Select values for aspect ratio and size for taking photos.
Timer
Set the timer to automatically take photos after a
specified period of time.
Cheese shutter
Take photos with voice commands.
Tracking focus
When the subject is touched, the camera tracks and
maintains focus on a moving object.
(Available when the standard camera is in use.)
Tag locations
Save the image with GPS location data.
Guide
Display guide grids so that you can take photos based on
the horizontal and vertical reference lines.
Save as RAW
The image is stored as a RAW file format so that you can
modify it. The DNG and JPEG files are created while taking
a photo, then saved as a non compressed high resolution
image.
Covered lens
Lets you know when the rear wide-angle lens is covered.
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Noise reduction
Reduce noise at high ISO settings.
Add signature
Display a personalised signature on the photos.
Storage
Select if you want to store the pictures and videos in the
Internal storage or SD card.
(Available when the memory card is inserted.)
Help
Provide Help for each camera menu.
Manual video mode
You can record a video by using various features such as controls for white
balance, focus, brightness, ISO, shutter speed and more.
, then tap MODE Manual ( ).
1 Tap
2 Customise the camera settings.
Reset the settings.
Adjust audio
balance.
Adjust white
balance.
Adjust focus.
3 Tap
Adjust shutter
speed.
Adjust ISO speed.
Adjust brightness.
to record a video.
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
Video resolution
Select values for aspect ratio and size for videos.
Frame rate
Select the frames per second value.
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Bit rate
Select the image quality for videos.
Hi-Fi
Record a video with Hi-Fi quality sound.
Timer
Set the timer to automatically take photos after a
specified period of time.
Steady recording
Minimise motion blur while recording a video.
Covered lens
Lets you know when the rear wide-angle lens is covered.
Tracking focus
When the subject is touched, the camera tracks and
maintains focus on a moving object.
(Available when the standard camera is in use.)
Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can record videos based
on the horizontal and vertical reference lines.
Storage
Select if you want to store the pictures and videos in the
Internal storage or SD card.
Help
Provide Help for each camera menu.
Other useful features in the Camera app
Auto-Exposure/Auto-Focus lock
You can fix the current exposure level and focus position by touching and
holding the screen in the Auto mode. To turn off the feature, tap a blank
area on the screen.
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• This feature is available only in specific modes.
Focus peaking
You can adjust the focus on the subject with the focus peaking feature.
Access Focus peaking by tapping the Manual focus (MF) button. When
Focus peaking is enabled, the subject you focus on appears green. Move
the the toggle wheel up and down to focus on the desired area, then take
the photo.
• This feature is only available in Manual camera mode and Manual video
mode.
• Disable this feature by tapping the Focus peaking button once more.
• This feature is not available using the wide-angle camera.
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Switching between cameras
You can switch between the front and rear cameras to suit your
environment.
On the camera screen, tap or drag the screen in any direction to switch
between the front and rear cameras.
• Use the front camera to take selfies. See Selfie shot for details.
Zoom in or out
You can use zoom in or out on the camera screen while taking a photo or
recording a video.
• On the camera screen, pinch or spread two fingers to zoom in or out,
then use the displayed +/- slide bar.
• You can also drag the button up or down. This feature is available
only in Auto mode and Manual camera mode.
• The zoom feature is not available when using the front camera in selfie
mode.
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Selfie shot
You can use the front camera to view your face on the screen and take
selfies.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
• In three seconds, a photo is taken.
• To use this feature, switch to the front camera mode, then tap
Selfie shot Gesture shot.
• Make sure that your palm and fist are within the reference line so that
the camera can detect them.
• This feature may not be available while using some of the camera
features.
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Auto shot
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at the screen,
the front camera detects your face and takes a selfie automatically.
• The white coloured guide frame appears when the front camera
detects your face. If the subject within the guide frame stops moving,
the guide frame colour turns blue, then the camera takes a photo.
• Tap
Selfie shot Auto shot to enable the Auto shot feature.
Interval shot
You can take selfies at an interval.
While using the front camera, you can show your palm to the camera,
then clench your fist twice quickly.
• Four photos are taken at regular intervals after a timer delay of three
seconds.
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Gesture view
After taking a selfie with the front camera, you can preview the selfie
immediately by placing the screen close to your face.
• Tap
Gesture view to enable the Gesture view feature.
• Only one preview is available each time a photo is taken.
• If you rotate the device while in preview screen, the screen switches to
camera mode.
Save as flipped
Before taking a photo with the front camera, tap
The image is flipped horizontally.
Save as flipped.
• When using the front camera, you can change how selfies are taken in
the camera options. See Customising the camera options for details.
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Signature
You can create a personalised photo by using your signature.
, then tap
Add signature.
1 Tap
2 Enter the signature as desired and tap ADD.
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quick share
You can share a photo or video to the app you want immediately after
taking it.
, then take a photo or record a video.
1 Tap
2 Tap the app icon that appears on the screen to share it using that app.
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.
quick share icon
• The app displayed by the quick share icon may vary, depending on the
type and frequency of access to the apps installed on the device.
• This feature is available only in specific modes.
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Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1 Tap
.
• Saved photos and videos are displayed by folder.
2 Tap a folder and select a file.
• View the selected file in full-screen mode.
• While viewing a photo, swipe left or right to view the previous or
next photo.
• While viewing a video, swipe left or right to rewind or fast-forward
the video.
• Some file formats may not be supported, depending on the installed
software.
• Some files may not be opened due to encoding.
• Files that exceed the size limit may cause an error.
Viewing photos
Add to or remove
from your
favorites.
Start the camera.
Access additional
options.
Back to the
previous screen.
Write a memo on
a photo.
View related
content.
Edit images.
Back to the
previous screen.
Delete images.
Share images.
• To display the menu items, gently tap the screen. To hide the menu
items, tap the screen again.
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Floating button
While viewing the Gallery app in landscape mode, you can use the floating
button. See Floating button for details.
Writing a memo on the photo
1 While viewing a photo, tap .
2 Write a memo on the photo and tap SAVE.
• The memo is applied to the photo.
• Some photos may not support the photo memo feature.
Related content
You can edit the related photos in the Gallery.
See Related content for details.
Editing photos
1 While viewing a photo, tap .
2 Use a variety of effects and tools to edit the photo.
3 Tap SAVE to save changes.
• The changes are overwritten to the original file.
Save copy.
• To save the edited photo as another file, tap
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Playing a video
Open with QSlide.
Access additional
options.
Pause or play the
video.
Fast-forward the
video.
Rewind the video.
Choose screen
ratio.
Making a GIF file.
Lock or unlock the
screen.
Edit the video.
• To adjust the sound volume, drag the right side of the video screen up
or down.
• To adjust the screen brightness, drag the left side of the screen up or
down.
Editing videos
1 While viewing a video, tap .
2 Use a variety of effects and edit tools to edit the video.
Adjust the
resolution.
Revert the edit.
Automatically
create a 15 sec,
30 sec or 60 sec
video clip.
Create a movie using
various effects.
Launch the
KineMaster video
editor.
Select a section to
change the play
speed.
Adjust the video
duration.
3 Tap SAVE to save changes.
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Creating a movie
You can create a new movie by putting images and videos together.
See Creating a movie for details.
Making a GIF
You can easily make a GIF file using recorded video.
See Making a GIF for details.
Deleting files
You can delete files by using one of the following options:
• Touch and hold a file from the file list, then tap Delete.
• Tap from the file list and delete the desired files.
• Deleted files are automatically moved to Trash and they can be
restored to the Gallery within 7 days.
• Tap to completely delete the files. In this case, the files cannot be
restored.
Sharing files
You can share files by using one of the following options:
• While viewing a photo, tap to share the file by using the method
you want.
Share to share the file by using the
• While viewing a video, tap
method you want.
• Tap from the file list to select files and share them using the method
you want.
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Contacts
Contacts overview
You can save and manage contacts.
Essentials Contacts.
Tap
Adding contacts
Adding new contacts
1 On the contact list screen, tap .
2 Enter contact details and tap SAVE.
Importing contacts
You can import contacts from another storage device.
1 On the contact list screen, tap Manage contacts Import.
2 Select the source and target locations of the contact you want to
import, and then tap OK.
3 Select the contacts and tap IMPORT.
Adding contacts to the speed dial list
1 On the contact list screen, tap Speed dial.
2 Tap Add contact from a speed dial number.
3 Select a contact.
• While adding a new contact, tap
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113
Searching for contacts
You can search for contacts by using one of the following options:
• Tap from the top of the contacts list and then enter the contact
information or phone number.
• Scroll the contact list up or down.
• From the index of the contact list screen, tap the initial letter of a
contact.
• Tap from the top of the contacts list and then enter the contact
information or phone number to display all search details from call logs,
contacts and groups.
Contacts list
Editing contacts
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap and edit details.
3 Tap SAVE to save changes.
Deleting contacts
You can delete contacts by using one of the following options:
• On the contact list screen, touch and hold a contact you want to
delete, then tap Delete contact.
Delete on the contact list screen.
• Tap
Adding favourites
You can register frequently used contacts as favourites.
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap .
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Creating groups
1 On the contacts group list, tap .
2 Enter a new group name.
3 Tap Add members, select contacts, then tap ADD.
4 Tap SAVE to save the new group.
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on this
advanced notepad feature, such as image management and screenshots,
which are not supported by the conventional notepad.
Creating a note
1 Tap
2 Tap
•
•
•
•
•
•
•
•
Essentials QuickMemo+.
to create a note.
: Save a note.
: Undo the previous edit.
: Redo the recently deleted edits.
: Enter a note by using the keypad.
: Write notes by hand.
: Erase handwritten notes.
: Zoom in or out, rotate or erase the parts of a handwritten note.
: Access additional options.
3 Tap
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to save the note.
115
Writing notes on a photo
1 Tap
2 Tap
Essentials QuickMemo+.
to take a photo, then tap OK.
• The photo is automatically attached into the notepad.
3 Tap
or to write notes on the photo.
• Write notes by hand on the photo.
• Enter text below the photo.
4 Tap
to save the note.
Writing notes on a screenshot
1 While viewing the screen you want to capture, drag the status bar
downwards and then tap .
• The screenshot appears as the notepad background theme. Memo
tools appear at the top of the screen.
2 Crop the image (if necessary) and take notes as desired.
• Write notes by hand on the photo.
3 Tap
and save the notes to the location you want.
• Saved notes can be viewed in either QuickMemo+ or Gallery.
• To save notes in the same location all the time, select the Use as
default app checkbox and select an app.
• You can capture the entire screen by using the scroll capture feature.
• While using an app such as Message and Chrome, drag the notifications
panel downwards and then tap Capture+ Extended to capture the
entire screen you are currently viewing as a single file.
• This feature is available only on some apps that support the scroll
capture feature.
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Clock
Alarm
You can set an alarm to trigger it at a specified time.
Essentials Clock Alarm.
1 Tap
Tap
to
add a new alarm.
2
3 Configure the alarm settings and tap SAVE.
• If you select a previously set alarm, you can edit the alarm.
• To delete an alarm, tap at the top of the screen. You can also touch
and hold the alarm.
World clock
You can view the current time in cities around the world.
1 Tap
2 Tap
Essentials Clock World clock.
and add a city.
Timer
You can set the timer to trigger an alarm after a specified period of time.
Essentials Clock Timer.
1 Tap
Set
the
time
and tap Start.
2
• To suspend the timer, tap Pause. To resume the timer, tap Resume.
3 Tap Stop to stop the timer alarm.
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Stopwatch
You can use the stopwatch to record a lap time.
Essentials Clock Stopwatch.
1 Tap
2 Tap Start to initiate the stopwatch.
• To record a lap time, tap Lap.
3 Tap Pause to suspend the stopwatch.
• To resume the stopwatch, tap Resume.
• To clear all the records and restart the stopwatch, tap Reset.
Calendar
Calendar overview
You can use the calendar to manage events and tasks.
Adding events
Essentials Calendar.
1 Tap
2 Select a date and then tap .
3 Enter event details and tap SAVE.
Syncing events
Tap
Calendars to sync, and select a calendar to sync.
• When your events are saved from the device to your Google account,
they are automatically synced with the Google calendar, too. Then, you
can sync other devices with the Google calendar in order to make those
devices have the same events that your device has and to manage your
events on those devices.
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Event pocket
You can use the event pocket to create events.
Tap to open the event pocket and then drag content to a date in the
calendar.
: Manage images, text, memos and temporarily saved events. You
•
can also share text, images and memos from another app and save
them to the pocket. If you tap POCKET when creating an event, the
event is temporarily saved to the pocket.
: Add a Facebook account to view information on Facebook events.
•
Some devices may not support the Facebook event information
function.
: View tourism information about the surrounding area, such as
•
restaurants and convenient facilities, to plan an event.
: Manage tasks that have no deadline, such as events.
•
Tasks
You can register tasks to your device to easily manage schedules.
Essentials Tasks.
1 Tap
2 Tap to add a task.
3 Enter task details and then tap SAVE.
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Music
You can play and manage songs or music albums.
Essentials Music.
1 Tap
2 Select a category.
3 Select a music file.
Back to the previous
screen.
Access additional options.
Switch to the playlist.
Play in random order.
Select a repeat mode.
Add to or delete from your
favourites.
Adjust the sound volume.
Set sound effects.
Tap to play from the
beginning of the
current file /
Double-tap to play the
previous file /
Touch and hold to rewind.
Tap to play the next file /
Touch and hold to fast
forward.
Pause or play.
• Some file formats may not be supported, depending on the installed
software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or
copyright laws. You may have to obtain legal permission before copying
a music file. To download or copy a music file, first check the copyright
law for the relevant country.
• This model supports Hi-Fi audio playback. Hi-Fi audio files display the
Hi-Fi icon.
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Calculator
You can use two types of calculators: the simple calculator and the
scientific calculator.
Essentials Calculator.
1 Tap
2 Use the keypad to make a calculation.
• To use scientific calculator, drag the green coloured slide bar located
in the right side of the screen to the left.
• To restart a calculation, touch and hold the DEL button.
LG Health
LG Health overview
You can manage your health and maintain good exercise habits by
keeping track of the exercises you do.
Getting started with LG Health
You can configure LG Health when launching the app for the first time or
after resetting it.
Essentials LG Health.
1 Tap
2 Follow the on-screen instructions to complete configuration.
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Using LG Health
You can view main information on LG Health and manage the amount of
physical exercise and health information.
Essentials LG Health.
1 Tap
2 The following options are available.
•
•
: View your exercise log on the day you want to check.
: Begin tracking an exercise. The route and amount of your
physical exercise are recorded for each exercise type.
• : Set your daily exercise goals including calories and steps, or set
various LG Health settings.
• Health-related information provided by LG Health is designed for user
convenience and cannot be used for purposes of disease prevention,
treatment, diagnosis or other medical issues.
• LG Health may vary or may not be available, depending on the country
and service provider. LG Health functions that are available and apps
that can be added to LG Health may vary, depending on the country. This
is due to differing laws and regulations.
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E-mail
E-mail overview
You can register an email account to your device and then you can check
and send emails from your device.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan. Consult with your service provider for more
information.
Registering email accounts
When you use the email app for the first time, register your email account.
Essentials E-mail.
1 Tap
Select
an
email service provider.
2
3 Enter your email address and password and then tap NEXT to register
your account.
• To manually register an email account, tap MANUAL SETUP
(if necessary).
Managing email accounts
To view or edit your email account settings, tap
Settings.
• To add an account, tap Add account.
Remove account.
• To delete an account, tap
Opening another email account
If several email accounts are registered and you want to view another
account, tap and select another one from the account list.
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Checking email
1 Tap and select a mail box.
2 Select an email from the email list.
• The email message appears.
Sending email
1 Tap .
2 Enter the recipient’s email address.
3 Enter a subject and message.
.
• To attach files, tap
• To access optional menu items, tap .
4 Tap
to send the email.
FM Radio
You can listen to FM radio.
Essentials FM Radio.
Tap
• To use this app, first connect earphones to the device. The earphones
function as the radio antenna.
• This function may not be supported depending on the area.
File Manager
You can view and manage files saved on your device or cloud.
1 Tap
2 Tap
Useful Apps
Management File Manager.
and select the desired storage location.
124
Smart Doctor
You can use Smart Doctor to diagnose the device’s condition and optimise
it.
Management Smart Doctor.
Tap
LG Mobile Switch
Easily transfer data from a used device to a new device via LG Mobile
Switch.
1 Tap
Management LG Mobile Switch.
You can also tap
Settings General Backup LG Mobile
Switch.
2 Follow the on-screen instructions to select a desired method for
transfer.
• Data in a Google account will not be backed up. When you synchronise
your Google account, Google apps, Google contacts, Google calendar,
Google memo app data and apps downloaded from the Play Store are
stored on the Drive app automatically.
• Fully charge the battery before transferring data to avoid unintentional
powering off during the process.
LG Friends Manager
You can connect to LG Friends devices and manage them with ease.
Management LG Friends Manager.
Tap
Downloads
You can view, delete or share files downloaded via the Internet or apps.
Management Downloads.
Tap
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SmartWorld
You can download a variety of games, audio content, apps and fonts
provided by LG Electronics. Customise your device to suit your preferences
by using Home themes and fonts.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan.
• This feature may not be supported depending on the area or service
provider.
Services SmartWorld.
1 Tap
Tap
LG
Account, then sign in.
2
3 Select and download the desired content items.
Downloading SmartWorld app
If the SmartWorld app is not installed, follow these steps to download it.
Settings General Update centre App Updates.
1 Tap
2 From the list, select SmartWorld and tap Download.
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RemoteCall Service
Your device can be remotely diagnosed for resolving issues. First, make a
phone call to an LG Customer Service Centre as follows:
• To use this function, first you must agree to usage of the function.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan.
Services RemoteCall Service.
1 Tap
Connect
a call to an LG Customer Service Centre.
2
3 After the call connects, follow the service associate’s instructions to
enter a six-digit access number.
• Your device is remotely connected and the remote support service
starts.
Cell Broadcast
You can view real-time text broadcasts on emergency situations, such as
typhoons, floods and earthquakes.
Services Cell Broadcast.
Tap
Facebook
You can use a social networking service to update, view and share posts,
photos and videos with your online contacts.
Recommended Facebook.
Tap
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Instagram
Use a social networking service to capture and share your photos and
videos. You can also apply filter effects to make your photos and videos
more creative and interesting.
Recommended Instagram.
Tap
Evernote
You can write and collect important information and then share them
with other devices that support Evernote.
Recommended Evernote.
Tap
Chrome
Sign in to Chrome and import opened tabs, bookmarks and address bar
data from a computer to your device.
Google apps
You can use Google apps by setting a Google account. The Google account
registration window appears automatically when you use a Google app for
the first time. If you do not have a Google account, create one from your
device. For details on how to use an app, see the Help in the app.
• Some apps may not work depending on the area or service provider.
Docs
Create documents or edit documents created online or from another
device. Share and edit documents together with others.
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Drive
Upload, save, open, share and organise files from your device. Files
accessible from apps can be accessed from anywhere, including online and
offline environments.
Duo
Make a video call with your family, friends and anyone else who uses the
app.
Gmail
Register your Google email account to your device to check or send email.
Google
Use the Google to search for web pages, images, news and more by
entering or speaking keywords.
Maps
Find your location or the location of a place on the map. View geographical
information.
Photos
View or share photos or albums saved on your device.
Play Movies & TV
Use your Google account to rent or purchase movies. Purchase content
and play it anywhere.
Play Music
Purchase music files from the Play Store. Play music files saved on your
device.
Sheets
Create spreadsheets or edit spreadsheets created online or from another
device. Share and edit spreadsheets together with others.
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Slides
Create presentation material or edit presentation material created online
or from another device. Share and edit presentation material together
with others.
YouTube
Search and play videos. Upload videos on YouTube to share them with
people around the world.
Google Assistant
Your device has the Google Assistant built in. Ask it questions. Tell it to do
things. It’s your own personal Google. Touch and hold the and then you
will see "Hi, how can I help?", after which you can say your voice command.
• The Google Assistant is not available in all languages.
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04
Settings
Settings
You can customise the device settings in accordance with your
preferences.
Settings.
Tap
• Tap and enter a keyword in the search box to access a setting item.
• Tap to change the view mode. This user guide assumes that you are
using the Tab view.
Network
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1 On the settings screen, tap Network Wi-Fi.
to activate it.
2 Tap
• Available Wi-Fi networks appear automatically.
3 Select a network.
• You may need to enter the network's Wi-Fi password.
• The device skips this process for previously accessed Wi-Fi
networks. If you do not want to automatically connect to a certain
Wi-Fi network, tap the network and then tap Forget network.
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132
Wi-Fi network settings
On the settings screen, tap Network Wi-Fi.
• Switch to mobile data: If the mobile data connection function is
activated but the device cannot connect to the Internet via Wi-Fi
connection, the device automatically connects to the Internet via the
mobile data connection.
• This feature depends on the service provider.
•
: Customise Wi-Fi network settings.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to
share data directly with them. You do not need an access point. You can
connect with more than two devices by using Wi-Fi Direct.
1 On the settings screen, tap Network Wi-Fi
Advanced Wi-Fi
Wi-Fi Direct.
• Nearby devices that support Wi-Fi Direct automatically appear.
2 Select a device.
• Connection occurs when the device accepts the connection request.
• The battery may drain faster when using Wi-Fi Direct.
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133
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset
and a keyboard. This makes it easier to control the device.
Pairing with another device
1 On the settings screen, tap Network
to activate it.
2 Tap
Bluetooth.
• Available devices appear automatically.
• To refresh the device list, tap .
• Only devices set as visible are displayed on the list.
3 Select a device from the list.
4 Follow the on-screen instructions to perform authentication.
• This step is skipped for previously accessed devices.
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134
Sending data via Bluetooth
1 Select a file.
• You can send multimedia files or contacts.
Bluetooth.
2 Tap
Select
a
target
device for the file.
3
• The file is sent as soon as the target device accepts it.
• File sharing processes may differ, depending on the file.
Mobile data
You can turn mobile data on and off. You can also manage mobile data
usage.
Turning on mobile data
1 On the settings screen, tap Network
to activate it.
2 Tap
Mobile data.
Customising mobile data settings
1 On the settings screen, tap Network Mobile data.
2 Customise the following settings:
• Mobile data: Set to use data connections on mobile networks.
• Limit mobile data usage: Set a limit for mobile data usage to block
mobile data if the limit is reached.
• : Customise mobile data settings.
Settings
135
Call
You can customise call settings, such as voice call and international call
options.
• Some features may not be supported depending on the area or service
provider.
1 On the settings screen, tap Network Call.
2 Customise the settings.
Tethering
USB tethering
You can connect the device to another device via USB and share mobile
data.
1 Connect your device and other devices via USB cable.
2 On the settings screen, tap Network Tethering USB tethering
and then tap
to activate it.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• When connecting to a computer, download the USB driver from
www.lg.com and install it on the computer.
• You cannot send or receive files between your device and a computer
while USB tethering is turned on. Turn off USB tethering to send or
receive files.
• Operating systems that support tethering are Window XP or higher, or
Linux.
Settings
136
Wi-Fi hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device’s mobile data.
1 On the settings screen, tap Network Tethering Wi-Fi hotspot
and then tap
to activate it.
2 Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and
password.
3 Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4 Enter the network password.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#wifi
Settings
137
Wi-Fi hotspot turn off timer
When the Wi-Fi hotspot has not been used for a specific period of time,
it is automatically disconnected. You can set the time for automatic
disconnection.
Bluetooth tethering
A Bluetooth-connected device can connect to the Internet by using your
device’s mobile data.
1 On the settings screen, tap Network Tethering Bluetooth
tethering and then tap
to activate it.
2 Turn on Bluetooth on both devices and pair them.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#Bluetooth_tethering
Help
You can view help on using tethering and hotspots.
On the settings screen, tap Network Tethering Help.
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138
Screen sharing
You can play the screen and sound of the device on a different device,
such as a TV, that supports the Miracast function.
1 On the settings screen, tap Network Screen sharing.
to activate it.
2 Tap
Select
a
device
from the list of nearby devices.
3
• If the desired device does not appear, tap SEARCH to refresh the
list.
• After connecting to the device, the device displays the screen of
your device.
• Screen sharing turns off automatically if there is no sharing-compatible
device in the vicinity.
NFC
You can use the device as a transportation card or credit card. You can also
share data with the other device.
1 On the settings screen, tap Network NFC.
to activate it.
2 Tap
• Touch your device with other device that supports NFC to allow
sharing data.
• NFC antenna may be located differently depending on the device type.
See Parts overview for details about the NFC antenna area.
Settings
139
Android Beam
You can share files by touching the back of the device to other device. You
can also share files including music, videos or contacts and open a web
page or launch an app from the other device.
1 On the settings screen, tap Network Android Beam.
2 Touch the back of the device with another device.
• NFC antenna may be located differently depending on the device type.
Sharing panel
You can share contents from Gallery, Music and File Manager with nearby
devices. Also you can share content with specific people in apps that work
with Google Direct Share.
1 On the settings screen, tap Network Sharing panel.
to deactivate each option.
2 Tap
File sharing
You can send and receive files between your device and other LG devices
or tablets.
1 On the settings screen, tap Network File sharing.
2 Customise the following settings:
• G6: Change the device name.
• Save to: Set the destination folder to save files sent from other
devices in.
• File sharing: Permit receipt of files sent from other devices.
• SmartShare Beam: Share files with other devices via SmartShare
Beam.
• Help: You can view help on sharing files.
Settings
140
Media server
You can share media content on your device with nearby devices that
support DLNA.
1 On the settings screen, tap Network Media server.
2 Customise the following settings:
• Content sharing: Share content on your device with nearby devices.
• G6: Set your device's name.
• Content to share: Select the type of media content to share with
other devices.
• Allowed devices: View a list of devices permitted to access content
on your device.
• Not-allowed devices: View a list of devices not permitted to access
content on your device.
LG AirDrive
You can use your LG account to manage files saved on the device from a
computer. You do not need a USB connection.
1 On the settings screen, tap Network LG AirDrive.
2 Use a single LG account to sign in to LG Bridge on the computer and
LG AirDrive on the device.
• LG Bridge software can be downloaded from www.lg.com.
3 Manage files on the device from the computer.
MirrorLink
You can connect the device to a car via USB to use the MirrorLink app
installed on the device from the infotainment system or the head unit of
the car.
• This app is available only in cars that support MirrorLink.
• Download the MirrorLink app from an app store or market.
Settings
141
1 On the settings screen, tap Network MirrorLink.
2 Connect the device to an automobile via USB and turn on Use
MirrorLink.
• If your device is connected to a device that supports automatic
MirrorLink connection, Use MirrorLink is automatically activated on
your device.
Printing
You can connect your device to a Bluetooth printer and print photos or
documents saved on the device.
1 On the settings screen, tap Network Printing.
• If the desired printer is not in the list, install the printer driver from the
app store.
to activate it.
2 Tap
3 Select a printer from the printer list screen.
Add printer.
• To add a printer, tap
Search.
• To search for a printer name, tap
Settings from the printer list screen.
• Tap
4 Select a file and tap
Print.
• The document prints.
• If you do not have a Google account, tap ADD ACCOUNT to create an
account.
Settings
142
Airplane mode
You can turn off the call and mobile data functions. When this mode is
on, functions that do not involve data, such as games and music playback,
remain available.
1 On the settings screen, tap Network Airplane mode.
2 Tap TURN ON in the confirmation screen.
Mobile networks
You can customise the mobile networks settings.
1 On the settings screen, tap Network Mobile networks.
2 Customise the following settings:
• Mobile data: Turn mobile data on or off.
• Data roaming: Browse the web, use emails, multimedia messages
and other data services overseas.
• Network mode: Select a network type.
• Access Point Names: View or change the access point for using
mobile data services. To change the access point, select a choice
from the access point list.
• Network operators: Search for network operators and connect
automatically to a network.
Settings
143
VPN
You can connect to a safe virtual network, such as an intranet. You can
also manage connected virtual private networks.
Adding VPN
1 On the settings screen, tap Network
2 Tap .
VPN.
• This feature is available only when the screen lock is activated. If the
screen lock is deactivated, a notification screen appears. Tap CHANGE
from the notification screen to activate the screen lock. See Setting a
screen lock for details.
3 Enter VPN details and tap SAVE.
Configuring VPN settings
1 Tap a VPN from the VPNS list.
2 Enter the VPN user account details and tap CONNECT.
• To save the account details, select the Save account information
checkbox.
Settings
144
Sound
You can customise sound, vibrate and notification settings.
On the settings screen, tap Sound and customise the following settings:
• Sound profile: Change the sound mode to Sound, Vibrate only, or
Silent.
• Volume: Adjust the sound volume for various items.
• Ringtone: Select a ringtone for incoming calls. Add or delete ringtones.
• Ringtone ID: Create a ringtone for an incoming call from a particular
contact.
• Ring with vibration: Set the device to vibrate and play a ringtone
simultaneously.
• Notification sound: Select a notification ringtone. Set music saved on
the device as a notification ringtone.
• Do not disturb: Set the time, range and app type to receive
notification messages. Receive notification messages only on particular
days of the week.
• Vibration strength: Adjust the vibration intensity.
• Vibration type: You can select the type of vibration when receiving
calls.
• Vibrate on tap: Set the device to vibrate when you tap certain items
on the screen.
• Dialing keypad sound: Select the keypad sound effect.
• LG Keyboard sound: Select LG keyboard sound effect.
• Touch sound: Select a sound effect for tapping an item.
• Screen lock sound: Select a sound effect when the screen is locked or
unlocked.
Settings
145
Display
You can customise detailed settings for each screen type.
On the settings screen, tap Display and customise the following settings:
• Home screen: Customise settings for the Home screen. See Home
screen settings for details.
• Theme: Select a screen theme for your device.
• Font: Change the font size, boldness, or type.
• Home touch buttons: Rearrange Home touch buttons or change their
background colours.
• Always-on display: Always display information, such as the date, time
and notifications, even when the screen is turned off. For details, see
Always-on display.
• App scaling: Adjust the screen size of apps.
Aspect ratio
• This device uses 18:9 aspect ratio.
-- Some downloaded apps may not support 18:9 aspect ratio.
In this case, select the most optimal screen ratio for the app or
consult the app provider for more information.
-- You can select the aspect ratio for individual apps by tapping
Settings Display App scaling. Select the desired aspect ratio
from Compatibility (16:9), Standard (16.7:9), and Full screen
(18:9).
• Display size: Set the items on the screen to a size easy for you to see.
Some items may change position.
• Comfort view: Set the device to reduce amount of blue light on screen
to reduce eye strain.
• Brightness: Use the slide bar to change the device's screen brightness.
To automatically adjust screen brightness according to ambient light
intensity, tap the Auto switch.
Settings
146
• Auto: Set the device so that the screen brightness is automatically
adjusted in accordance with the ambient light intensity.
• Auto-rotate screen: Automatically rotate the screen according to the
device's orientation.
• Screen timeout: Automatically turn off the screen when the device is
left idle for a specified period of time.
• Screen saver: Display a screen saver when the device is connected to
the holder or charger. Select a screen saver type to display.
• Mini view: Make the screen size smaller to conveniently use the device
with one hand. Drag the Home touch button at the bottom of the
screen to the left or right.
General
Lock screen & security
You can customise lock screen and security settings.
• Google Play Protect: Scan the device periodically for potentially
harmful codes or apps.
• Find My Device: Remotely track the device location. You can also
protect your data securely if you lost your device.
• Security update: Check for software update and configure automatic
installation settings.
• Select screen lock: Select the desired screen lock method. See Setting
a screen lock for details.
• Customize Lock screen: Change the information displayed on the
locked screen.
Settings
147
• Secure lock settings: Change the secure lock settings.
• Fingerprints: Use your fingerprint to unlock the screen or content. See
Fingerprint recognition overview for details.
• Face Recognition: Allows you to unlock the screen with your face. See
Face Recognition overview for details.
• Content lock: Allows you to set a lock type (password or pattern) for
your QuickMemo+ and Gallery files.
• Location: You can customise how your location information is used by
particular apps.
• Encryption & credentials: Configure the settings for SD card
encryption and credentials.
-- Encrypt SD card: Encrypt the memory card to prevent use on
another device. See Memory card encryption for details.
-- Secure start-up: Protect your device with a lock when it powers on.
See Secure start-up settings for details.
-- Credential protection: View the type of the storage where the
security certificate will be saved.
-- Trusted credentials: View your system’s root CA certificates and
user-installed CA certificates.
-- User credentials: View and change secure certificate information
stored on your device.
-- Install from storage: Install a secure certificate from a storage.
-- Clear credentials: Delete user-installed secure certificates and
related credentials.
• Set up SIM card lock: Lock or unlock the USIM card, or change the
password (PIN).
• Make passwords visible: Enable this option to briefly show each
character of the password as you type it so you can see what you’ve
entered.
Settings
148
• Phone administrators: Allows privileges to restrict the control or use
of the device to particular apps.
• Trust agents: View and use trust agents installed on the device.
• Screen pin: Fix the app screen so that only the currently active app can
be used.
• Usage access: View details on usage of apps on the device.
Apps & notifications
You can check a list of installed apps, and configure the settings for
notifications, app permissions, and more.
1 On the settings screen, tap General Apps & notifications.
2 Customise the settings.
Battery
You can view the current battery information or turn on power-saving
mode.
1 On the settings screen, tap General Battery.
2 Customise the following settings:
• Battery usage: View the battery usage details. To view more details,
select a specific item.
• Battery percentage on status bar: Display the remaining battery
level as a percentage on the status bar.
• Battery saver: Reduce battery consumption by cutting down some
device settings, such as the display brightness, speed and vibration
intensity.
• Power saving exclusions: Select apps to use without any
functional limitation while in power saving or battery optimisation
mode.
Settings
149
Storage
You can view and manage internal storage on the device or storage space
of the memory card.
1 On the settings screen, tap General Storage.
2 Customise the following settings:
• Internal storage: View the total storage space and free space in the
device’s internal storage. View a list of apps in use and the storage
capacity for each app.
• SD card: View the total storage space and free space in the
memory card. This option appears only when a memory card is
inserted. To unmount the memory card, tap .
Users & accounts
You can add users to share your device and register a cloud account.
1 On the settings screen, tap General Users & accounts.
2 Customise the settings.
Accessibility
You can manage accessibility plug-ins installed on your device.
1 On the settings screen, tap General Accessibility.
2 Customise the following settings:
• Vision TalkBack: Set the device to notify screen status or actions
via voice.
• Vision Message/call voice notifications: Set the device to read
the caller information or message content via voice.
• Vision Font: Change the font size, boldness, or type.
• Vision Display size: Set the items on the screen to a size easy for
you to see. Some items may change position.
Settings
150
• Vision Touch zoom: Zoom in or out by tapping the screen three
times.
• Vision Window zoom: Zoom in or out within a window and invert
the colour.
• Vision Large mouse pointer: Magnify the mouse pointer.
• Vision High contrast screen: Turn the background colour into
black for a high contrast screen.
• Vision Screen colour inversion: Increase the display colour
contrast for people with low vision.
• Vision Screen colour adjustment: Adjust the display colour.
• Vision Grayscale: Switch the screen to grayscale mode.
• Vision End call with the Power key: End a call by pressing the
Power/Lock key.
• Hearing Captions: Turn on the subtitle service when playing
videos for the hearing impaired.
• Hearing Flash alerts: Set the device to notify you with a blinking
light for incoming calls, messages and alarms.
• Hearing Mute all sounds: Mute all sounds and lower volume on
the receiver.
• Hearing Audio channel: Select the audio type.
• Hearing Sound balance: Adjust the audio output balance. Use the
slide bar to change the balance.
• Motor & cognition Touch assistant: Turn on the touch board to
make buttons and gestures easier to use.
• Motor & cognition Touch input: Enter text by touching and
holding the screen or modify it by simply touching the screen.
• Motor & cognition Physical keyboard: Customise the keyboard
settings.
• Motor & cognition Auto mouse click: Automatically click the
mouse pointer in case of no movement.
Settings
151
• Motor & cognition Touch and hold for calls: Answer or decline
calls by touching and holding the call button instead of dragging it.
• Motor & cognition Screen timeout: Turn off the screen
automatically when the device is left idle for a specified period of
time.
• Motor & cognition Touch control areas: Limit the touch area
so that only a particular portion of the screen can be controlled by
touch input.
• Accessibility features shortcut: Quickly access a frequently used
function by tapping three times.
• Auto-rotate screen: Automatically change the screen orientation
according to the physical position of the device.
• Select to Speak: Allows you to tap items to hear spoken feedback.
• Switch Access: Create key combinations to control your device.
Google
You can use Google settings to manage your Google apps and account
settings.
On the settings screen, tap General Google.
Smart Doctor
You can use Smart Doctor to diagnose the device’s condition and optimise
it.
On the settings screen, tap General Smart Doctor.
Gaming
You can configure settings for game tools, graphics and battery saving
feature.
to activate this feature. You can launch this
• Game tools: Tap
feature by tapping the game tool icon at the bottom of the screen
while playing games.
Settings
152
• Game graphics: Adjust the game graphics.
• When you change the resolutions on some games, the screen display
feature may not work properly.
• Break time: Reduce the screen brightness and performance whenever
you leave the game running for more than 5 minutes.
Smart settings
You can automatically change your device settings according to the usage
pattern and location.
1 On the settings screen, tap General Smart settings.
2 Activate items you want to automatically change settings for.
Shortcut keys
You can use the volume keys to directly launch apps when the screen is
turned off or locked.
1 On the settings screen, tap General Shortcut keys.
to activate it.
2 Tap
• Press the Volume Up (+) key twice to launch Capture+ when the
screen is locked or turned off. Press the Volume Down (-) key twice
to launch the Camera app.
KnockOn
Double-tap the screen to turn the screen on or off.
See KnockON for details.
Settings
153
Update centre
You can check and install the latest version of the app or software
provided by LG.
1 On the settings screen, tap General Update centre.
2 Customise the following settings:
• App Update: Check if an app update is available. If available, you can
install the update.
• Software Update: Check if a software update is available. If
available, you can install the update.
Language & input
You can customise language and keyboard settings for your device.
1 On the settings screen, tap General Language & input.
2 Customise the following settings:
• Language: Select a language to apply for the device.
• Current keyboard: View the keyboard currently in use. Select a
keyboard to use when entering text.
• On-screen keyboard: Change the LG keyboard settings or voice
recognition feature of Google Voice.
• Physical keyboard: Select to use the physical keyboard, or check
keyboard shortcut keys.
• Autofill service: Enable this option to enter your information saved
in your account such as password, address, or credit card number
with a single tap. You can also disable this option, use Google
Autocomplete, or add a new service account.
• Text-to-speech output: Configure the settings for text-to-speech
output.
• Pointer speed: Adjust the pointer speed of a mouse or trackpad.
• Reverse mouse buttons: Reverse the right mouse button to
perform primary direct-manipulation actions.
Settings
154
Date & time
You can customise date and time settings for your device.
1 On the settings screen, tap General Date & time.
2 Customise the settings.
Memory
You can view the average amount of memory usage over a certain period
of time and the memory occupied by an app.
1 On the settings screen, tap General Memory.
2 Tap to set a time slot to retrieve data.
Backup
You can back up data saved on your device to another device or account.
1 On the settings screen, tap General Backup.
2 Customise the following settings:
• LG Mobile Switch: Allows you to transfer data from an old LG
device to your new LG device. See LG Mobile Switch for details.
• Backup & restore: Back up your device data or restore data to your
device from a backup.
• Resetting your device may delete backup files saved in storage. Make
sure to copy and store the important backup files to your PC.
• Google backup: Change Google drive backup settings. You can
also check the backup account currently used, or add a new backup
account.
Settings
155
Reset
You can reset the device including network and app settings.
1 On the settings screen, tap General Reset.
2 Customise the following settings:
• Network settings reset: Reset Wi-Fi, Bluetooth and other network
settings.
• Reset app preferences: Reset the settings for an app. The data
saved in the app will not be deleted.
• Factory data reset: Reset all settings for the device and delete
data.
• Resetting your device deletes all data on it. Enter your device name,
Google account and other initial information again.
About phone
You can view information about your device, such as the name, status,
software details and legal information.
On the settings screen, tap General About phone and view information.
Regulatory & Safety
You can view regulatory marks and related information on your device.
On the settings screen, tap General Regulatory & Safety.
Settings
156
05
Appendix
LG Language Settings
Select a language to use on your device.
Settings General Language & input Language ADD
• Tap
LANGUAGE, and select a language.
-- Touch and hold and drag it to the top of the language list to set it
as a default language.
LG Bridge
LG Bridge overview
LG Bridge is an app that helps you manage the photos, music, videos
and documents saved on your LG smartphone from your computer
conveniently. You can back up contacts, photos and more to the computer
or update the device software.
• See LG Bridge help for details.
• The supported features may vary depending on the device.
• LG USB driver is a necessary program to connect your LG smartphone
with the computer and is installed when you install LG Bridge.
LG Bridge functions
• Manage the files on the device from a computer via Wi-Fi connection
or mobile data connection.
• Back up data from the device to a computer or restore data from a
computer to the device via USB cable connection.
• Update the device software from a computer via USB cable connection.
Appendix
158
Installing LG Bridge on a computer
1 Go to www.lg.com from your computer.
2 Select your region and click .
3 In the search bar, enter the name of your device.
4 Click Support Manuals & Downloads.
5 In the Software & Firmware, Click PC Sync and download the setup
file.
• Click Details to view the minimum requirements for installing
LG Bridge.
Phone software update
LG Mobile phone software update from the
Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp, select your country and language.
This feature allows you to conveniently update the firmware on your
phone to a newer version from the Internet without needing to visit a
service centre. This feature will only be available if and when LG makes a
newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure
you check all instructions and notes that appear at each step before
proceeding. Please note that removing the USB cable during the upgrade
may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the
availability of the newer version of the firmware for all handset models.
Appendix
159
LG Mobile Phone software update via Overthe-Air (OTA)
This feature allows you to conveniently update your phone’s software to
a newer version via OTA, without connecting a USB cable. This feature will
only be available if and when LG makes a newer firmware version available
for your device.
To perform the phone software update,
Settings General Update centre Software Update Check now
for update.
• Your personal data from internal phone storage—including information
about your Google account and any other accounts, your system/
application data and settings, any downloaded applications and your
DRM licence—might be lost in the process of updating your phone’s
software. Therefore, LG recommends that you backup your personal
data before updating your phone’s software. LG does not take
responsibility for any loss of personal data.
• This feature depends on the area or service provider.
Appendix
160
Anti-Theft Guide
Set up your device to prevent other people from using it if it's been reset
to factory settings without your permission. For example, if your device is
lost, stolen, or wiped, only someone with your Google account or screen
lock information can use the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can't be erased using the Settings menu unless
your screen is unlocked.
• Add your Google account on your device: If your device is wiped but
you have your Google account on it, the device can't finish the setup
process until your Google account information is entered again.
After your device is protected, you'll need to either unlock your screen or
enter your Google account password if you need to do a factory reset.
This ensures that you or someone you trust is doing the reset.
• Do not forget your Google account and password you had added to
your device prior to performing a factory reset. If you can't provide the
account information during the setup process, you won't be able to use
the device at all after performing the factory reset.
Appendix
161
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
[email protected].
This offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
Regulatory information (Regulation ID number, E-labeling, etc.)
For regulatory details, go to Settings General Regulatory & safety.
Appendix
162
Trademarks
• Copyright ©2018 LG Electronics, Inc. All rights reserved. LG and the
LG logo are registered trademarks of LG Group and its related entities.
• Google™, Google Maps™, Gmail™, YouTube™, Duo™ and Google Play™
store are trademarks of Google, Inc.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
• All other trademarks and copyrights are the property of their
respective owners.
DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LG-H870 product is in
compliance with the essential requirements and other relevant provisions
of Directive 2014/53/EU.
A copy of the Declaration of Conformity can be found at
http://www.lg.com/global/declaration
Contact office for compliance of
this product
LG Electronics European Shared Service Center B.V.
Krijgsman 1, 1186 DM Amstelveen, The Netherlands
Appendix
163
Wi-Fi (WLAN)
The use of the 5150 – 5350 MHz band is restricted to indoor use only.
AT BE BG CH CY CZ DE DK EE EL ES FI FR
HR HU IE
IS
IT
LI
LT LU LV MT NL NO PL
PT RO SE SI SK UK AL ME RS MK TR BA XK
More information
DOLBY AUDIO
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio,
and the double-D symbol are trademarks of Dolby Laboratories.
DOLBY VISION
Dolby, Dolby Vision, and the double-D symbol are trademarks of Dolby
Laboratories. Manufactured under license from Dolby Laboratories.
Confidential unpublished works. Copyright © 2013-2015 Dolby
Laboratories. All rights reserved.
Dolby Vision supports 4 modes for the best experience.
• Cinematic: Stays closest to cinema, best in dark environments.
• Bright: Offers the best video quality in brighter environments.
• Standard: Balances power saving and video quality.
• Vivid: Boosts brightness and colours for a bolder picture.
Appendix
164
Tempered glass parts
Tempered glass parts of this device are not permanent and they may wear
out over time.
• If you drop your device on a hard surface or subject it to severe impact,
the tempered glass may be damaged.
If this happens, stop using your device immediately and contact an LG
Customer Service Centre.
• You can purchase protective cases to protect your device from damage
on the market.
Note that these protective cases are not covered under the warranty
service provided by LG Electronics and safety is not guaranteed.
Aspect ratio
This device uses 18:9 aspect ratio.
• Some downloaded apps may not support 18:9 aspect ratio.
In this case, select the most optimal screen ratio for the app or consult
the app provider for more information.
Appendix
165
Supported Frequency Bands
Tx Output power
GSM 900
33.5 dBm
GSM 1800
30 dBm
WCDMA B1
23 dBm
WCDMA B3
23.5 dBm
WCDMA B8
24.5 dBm
LTE B1
22.8 dBm
LTE B3
24 dBm
LTE B7
24 dBm
LTE B8
24.5 dBm
LTE B20
24.5 dBm
LTE B28
24.5 dBm
LTE B38
24.5 dBm
LTE B40
24.5 dBm
BT 2.4GHz
12.5 dBm
WLAN 2.4GHz
17.5 dBm
WLAN 5150 MHz to 5350 MHz
13.5 dBm
WLAN 5470 MHz to 5725 MHz
13.5 dBm
WLAN 5725 MHz to 5875 MHz
(not operated in EU region)
13.5 dBm
NFC
-19 dBuA/m
Appendix
166
Disposal of your old appliance
1. This crossed-out wheeled bin symbol indicates that waste electrical
and electronic products (WEEE) should be disposed of separately
from the municipal waste stream.
2. Old electrical products can contain hazardous substances so correct
disposal of your old appliance will help prevent potential negative
consequences for the environment and human health. Your old
appliance may contain reusable parts that could be used to repair
other products, and other valuable materials that can be recycled to
conserve limited resources.
3. You can take your appliance either to the shop where you purchased
the product, or contact your local government waste office for
details of your nearest authorised WEEE collection point. For
the most up to date information for your country please see
www.lg.com/global/recycling
Disposal of waste batteries/accumulators
1. This symbol may be combined with chemical symbols for mercury
(Hg), cadmium (Cd) or lead (Pb) if the battery contains more than
0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.
2. All batteries/accumulators should be disposed separately from the
municipal waste stream via designated collection facilities appointed
by the government or the local authorities.
3. The correct disposal of your old batteries/accumulators will help
to prevent potential negative consequences for the environment,
animal and human health.
4. For more detailed information about disposal of your old batteries/
accumulators, please contact your city office, waste disposal service
or the shop where you purchased the product.
Appendix
167
FAQ
This chapter lists some problems you might encounter when using your
device. Some problems require you to call your service provider, but most
are easy to fix yourself.
SIM card error
Make sure the SIM card is correctly inserted.
No network connection or dropped network
Signal is weak. Move to a window or an open area.
You are outside the carrier network area. Move and check the network.
Calls are not available
New network not authorized.
Make sure you have not set call barring for the incoming number.
Make sure you have not set call barring for the number you are dialing.
Device cannot be turned on
When the battery is completely discharged, your device will not turn on.
Fully charge the battery before turning on the device.
Charging error
Make sure device is charging at a normal temperature.
Check the charger and its connection to the device.
Use only in-box accessories which are authorized by LG.
Appendix
168
The battery depletes faster than when first purchased
When you expose the device or the battery to very cold or hot
temperatures, the battery life may be reduced.
Battery consumption will increase when you use certain features or apps,
such as GPS, games or the Internet.
The battery is consumable and the battery life will get shorter over time.
Error messages appear when launching the camera
Charge the battery.
Free some memory by transferring files to a computer or deleting files
from your device.
Restart the device.
If you are still having trouble with the camera app after trying these tips,
contact a LG Electronics Service Center.
The photo quality is poor
The quality of your photos may vary, depending on the surroundings and
the photography techniques you use.
If you take photos and videos, standard angle quality is better than wideangle.
If you take photos in dark areas, at night or indoors, image noise may
occur or images may be out of focus.
If you have any problems, reset the options.
Appendix
169
The touch screen responds slowly or incorrectly
If you attach a screen protector or optional accessories to the touch
screen, the touch screen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the
touch screen or if you tap the screen with sharp objects or your fingertips,
the touch screen may malfunction.
The touch screen may malfunction in humid conditions or when exposed
to water.
Restart your device to clear any temporary software bugs.
If the touch screen is scratched or damaged, visit a LG Electronics Service
Center.
Hangs or freezes
Restart the device
• If your device freezes or hangs, you may need to close apps or turn the
device off and then on again.
Perform a boot-up
• A soft reset may be used to reset the device if the screen freezes, or
the buttons, touch screen or device are no longer responding.
• To perform a soft reset of your device, simply press and hold the
Volume Down and Power keys until the device restarts.
Reset the device
• If the methods above do not solve your problem, perform a factory
data reset.
• On the settings screen, tap General Reset Factory data reset.
-- This method resets all settings for the device and deletes data.
Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
-- If you registered a Google account to the device, you must sign in to
the same Google account after resetting the device.
Appendix
170
Bluetooth device is not located
Make sure the Bluetooth wireless feature is activated on your device.
Make sure the Bluetooth wireless feature is activated on the device you
wish to connect to.
Make sure your device and the other Bluetooth device are within the
maximum Bluetooth range (10 m).
If the tips above do not solve your problem, contact a LG Electronics
Service Center.
A connection is not established when you connect the
device to a computer
Make sure the USB cable you are using is compatible with your device.
Make sure you have the proper driver installed and updated on your
computer.
Downloaded application causes a lot of errors
Application has problems.
Remove and reinstall the application.
Appendix
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General Inquiries
<LG Customer Information Centre>
UK: 0344-847-5454 or +44-344-847-5454
IE: 01-686-9454 or +353-1-686-9454
* Make sure the number is correct before making a call.