LG | FH695BDH2N | LG FH695BDH2N Owner’s Manual

Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
Copyright © 2016-2017 LG Electronics Inc. All Rights Reserved
This manual is produced for a group of products
and may contain images or content different from
the model you purchased.
This manual is subject to revision by the
SAFETY INSTRUCTIONS.......................................03
Important Safety Instructions................................................................05
Installation Place Requirements...........................................................09
Unpacking and Removing Shipping Bolts............................................10
Using Non-Skid Pads (Optional).......................................................... 11
Wooden Floors (Suspended Floors)..................................................... 11
Leveling the Washing Machine.............................................................12
Connecting Inlet Hose..........................................................................12
Installation of Drain Hose.....................................................................15
Electrical Connections (In the UK Only)...............................................15
Using the Washing Machine.................................................................16
Sorting Iaundry.....................................................................................17
Adding Cleaning Products....................................................................18
Control Panel........................................................................................20
Programme Table.................................................................................21
Option Cycle.........................................................................................26
Dry (Optional).......................................................................................28
Using Smart Function (Optional)..........................................................30
Cleaning your Washing Machine..........................................................32
Cleaning the Water Inlet Filter..............................................................32
Cleaning the Drain Pump Filter............................................................33
Cleaning the Dispenser Drawer...........................................................34
Tub Clean (Optional)............................................................................34
Caution on Freezing During Winter......................................................35
Using the Smart Diagnosis™ Function ...............................................37
Diagnosing Problems...........................................................................38
Error Messages....................................................................................42
OPERATING DATA..................................................47
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the product.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described
This symbol is displayed to the indicate matters and operations that
can cause risk. Read the part with this symbol carefully and follow the
instructions in order to avoid risk.
WARNING - This indicates that the failure to follow the instructions
can cause serious injury or death.
CAUTION - This indicates that the failure to follow the instructions
can cause the minor injury or damage the product.
To reduce the risk of fire, electric shock, or injury to persons when using
your product, basic safety precautions should be followed, including the
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they do
not play with the appliance.
For use in Europe:
This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
For your safety, the information in this manual must be followed to
minimize the risk of fire, explosion, or electric shock, or to prevent
property damage, injury to persons, or death.
••This appliance must be grounded. In the event of malfunction or breakdown, grounding
will reduce the risk of electric shock by providing a path of least resistance for electric
••This appliance is equipped with a cord having an equipment-grounding conductor and
grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
••Improper connection of the equipment-grounding conductor can result in risk of electric
shock. Check with a qualified electrician or service person if you are in doubt as to
whether the appliance is properly grounded.
••Do not modify the plug provided with the appliance. If it does not fit the outlet, have a
proper outlet installed by a qualified electrician.
1. ‌This crossed-out wheeled bin symbol indicates that waste electrical and
electronic products (WEEE) should be disposed of separately from the
municipal waste stream.
2. Old
‌ electrical products can contain hazardous substances so correct
disposal of your old appliance will help prevent potential negative
consequences for the environment and human health.
Your old appliance may contain reusable parts that could be used to
repair other products, and other valuable materials that can be recycled to
conserve limited resources.
3. ‌You can take your appliance either to the shop where you purchased
the product, or contact your local government waste office for details of
your nearest authorised WEEE collection point. For the most up to date
information for your country please see www.lg.com/global/recycling
Important Safety Instructions
To reduce the risk of fire, electric shock, or injury to persons when using
your product, basic safety precautions should be followed, including the
••Never attempt to operate this appliance
if it is damaged, malfunctioning, partially
disassembled, or has missing or broken
parts, including a damaged cord or plug.
It can cause electric shock or injury.
••Do not use a sharp object like drill or pin
to press or separate an operation unit. It
can cause the electric shock or injury.
••This appliance is heavy. Two or more
people may be needed to install and
move the appliance. Failure to do so
can result in injury.
••Store and install this appliance where
it will not be exposed to temperatures
below freezing or exposed to outdoor
weather conditions. Failure to do so can
result in leakage.
••Tighten the drain hose to avoid
separation. Splashing of water may
cause electric shock.
••If the supply cord is damaged, it must
be replaced by the manufacturer or
its service agents or similarly qualified
person in order to avoid a hazard.
••The appliance must not be installed
behind a lockable door, a sliding door
or a door with a hinge on the opposite
side to that of the tumble dryer, in such
a way that a full opening of the tumble
dryer door is restricted.
••Only an authorized repair person from
LG Electronics service centre should
disassemble, repair, or modify the
product. Improper service may cause
injury, electric shock or fire.
••Do not spray the water inside or outside
the product to clean it. Water can
damage the insulation, causing electric
shock or fire.
••Keep the area underneath and around
your appliances free of combustible
materials such as lint, paper, rags,
chemicals, etc. Improper use can cause
fire or explosion.
••Do not put living animals, such as pets
into the product. It may cause injury.
••Do not leave this appliance door open.
Children may hang on the door or crawl
inside the appliance, causing damage
or injury.
••Never reach into this appliance while
it is operating. Wait until the drum has
completely stopped. Failure to do so
may result in injury.
••Do not put in, wash or dry articles that
have been cleaned in, washed in,
soaked in, or spotted with combustible
or explosive substances (such as
wax, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene,
vegetable oil, cooking oil, etc.). Improper
use can cause fire or explosion.
••In case of flood, stop using the product
and contact the LG Electronics service
centre. Contact with water can cause
electric shock.
••Do not push down the door excessively,
when the appliance door is open. Doing
so may topple over the appliance and it
can cause the injury.
••Use new hose-sets supplied with the
appliance. Old hose-sets should not
be reused. Water leakage may cause
property damage.
••Do not touch the door during steam
cycles, drying or high-temperature
washing. The door surface can become
very hot. Allow the door lock to release
before opening the door. Failure to do
so may result in injury.
••Do not use inflammable gas and
combustible substances (benzene,
gasoline, thinner, petroleum, alcohol,
etc.) around the product. It may cause
explosion or fire.
••If the drain hose or inlet hose is frozen
during winter, use it only after thawing.
Freezing may cause fire or electric
shock, and frozen parts may cause
product malfunction or reduction in
product life span.
••Keep all washing detergents, softener
and bleach away from children. These
products contain poisonous materials.
••Do not plug multiple products into
multiple socket-outlets or extension
cords. This can cause fire.
••Remove the power plug when you clean
the product. Not removing the plug may
result in electric shock or injury.
••Do not touch the power plug with wet
hands. It can cause the electric shock
or injury.
••When pulling out the power plug from
an outlet, hold the power plug, not the
cable. Damage of the cable can cause
the electric shock or injury.
••Do not bend the power cable
excessively or place a heavy object on
top of it. Damage of the power cable
can cause electric shock or fire.
••Do not dry unwashed items in the
••Items that have been soiled with
substances such as cooking oil,
vegetable oil, acetone, alcohol, petrol,
kerosene, spot removers, turpentine,
waxes and wax removers should be
washed in hot water with an extra
amount of detergent before being dried
in the appliance.
••Fabric softeners or other similar
products should be used according to
the fabric softener instructions.
Technical Safety for Using the
Tumble Dryer
••Before discarding an old appliance,
unplug it. Render the plug useless.
Cut off the cable directly behind the
appliance to prevent misuse.
••Dispose of the packaging material (such
as vinyl and styrofoam) away from
children. The packaging material can
suffocate a child.
••Remove the door to the washing
compartment before this appliance is
removed from service or discarded to
avoid the danger of children or small
animals getting trapped inside. Failure
to do so can result in serious injury to
persons or death.
••Remove all objects from pockets such
as lighters and matches.
••Never stop this appliance before the
end of the drying cycle unless all items
are quickly removed and spread out so
that the heat is dissipated.
••This appliance is not to be used if
industrial chemicals have been used for
••Items such as foam rubber (latex foam),
shower caps, waterproof textiles, rubber
backed articles and clothes or pillows
fitted with foam rubber pads should not
be dried in this appliance.
Transit bolts
Power plug
Control panel
Drain hose
Drain plug
Drain pump filter
Cover cap
(Location may
vary depending on
Adjustable feet
••Power supply : 220‒240 V~, 50 Hz
••Size : 600 mm (W) X 640 mm (D) X 850 mm (H)
••Product weight : 73 kg
••Wash Capacity : 12 kg (Wash) / 8 kg (Dry)
••Permissible water pressure : 0.1 - 1.0 MPa (1.0 - 10.0 kgf / cm )
•• Appearance and specifications may vary without notice to improve the quality of the product.
Cold Supply hose
(Option: Hot (1EA))
Elbow Bracket
Caps for Anti–slip sheets
Tie strap
Stacking holder,
(for securing
Screws (3EA)
drain hose)
shipping bolt
(Optional in
in some
some countries countries only)
•• * : Save these accessories for future use. These accessories will be used for stacking with Mini Washer. Refer
to the owner’s manual for Mini Washer for Installation.
0.5 cm
•• Do not install your washing machine in rooms where
freezing temperatures may occur. Frozen hoses may
burst under pressure. The reliability of the electronic
control unit may be impaired at temperatures below
freezing point.
•• Please ensure that when the washing machine is
installed, it is easily accessible for an engineer in the
event of a breakdown.
10 cm
2 cm
2 cm
Level floor : Allowable slope under the entire washing
machine is 1°.
Power outlet : Must be within 1.5 meters of either side
of the location of the washing machine.
•• Do not overload the outlet with more than one
Additional Clearance : For the wall, 10 cm: rear
/2 cm: right & left side
•• Do not place or store laundry products on top of the
washing machine at any time.
•• These products may damage the finish or controls.
•• Install the washing machine on a flat hard floor.
•• Make sure that air circulation around the washing
machine is not impeded by carpets, rugs, etc.
•• Never try to correct any unevenness in the floor with
pieces of wood, cardboard or similar materials under
the washing machine.
•• If it is impossible to avoid positioning the washing
machine next to a gas cooker or coal burning
insulation (85x60 cm) covered with aluminum foil on
the side facing the cooker or stove must be inserted
between the two appliances.
•• With the washing machine installed, adjust all four feet
using the transit bolt spanner provided to ensure the
appliance is stable, and a clearance of approximately
5 mm is left between the top of the washing machine
and the underside of any work-top.
•• This equipment is not designed for maritime use or for
use in mobile installations such as caravans, aircraft
Electrical Connection
•• Do not use an extension cord or double adapter.
•• Always unplug the washing machine and turn off the
water supply after use.
•• Connect the washing machine to an earthed socket in
accordance with current wiring regulations.
•• The washing machine must be positioned so that the
plug is easily accessible.
•• Repairs to the washing machine must only be carried
out by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local service centre.
•• If the washing machine is delivered in winter and
temperatures are below freezing, place the washing
machine at room temperature for a few hours before
putting it into operation.
Installation Place Requirements
Unpacking and Removing
Shipping Bolts
Lift the washing machine off the foam base.
•• After removing the carton and shipping material,
lift the washing machine off the foam base. Make
sure the tub support comes off with the base
and is not stuck to the bottom of the washing
•• If you must lay the washing machine down to
remove the carton base, always protect the side
of the washing machine and lay it carefully on
its side. DO NOT lay the washing machine on its
front or back.
Install the hole caps.
•• Locate the hole caps included in the accessory
pack and install them in the shipping bolt holes.
•• Save the bolt assemblies for future use. To
prevent damage to internal components, DO NOT
transport the washing machine without reinstalling
the shipping bolts.
•• Failure to remove shipping bolts and retainers
may cause severe vibration and noise, which
can lead to permanent damage to the washing
machine. The cord is secured to the back of the
washing machine with a shipping bolt to help
prevent operation with shipping bolts in place.
Tub Support
Carton base
Remove the bolt assemblies.
•• Starting with the bottom two shipping bolts, use
the spanner (included) to fully loosen all shipping
bolts by turning them counterclockwise. Remove
the bolt assemblies by wiggling them slightly
while pulling them out.
If you install the washing machine on a slippery surface,
it may move because of excessive vibration. Incorrect
leveling may cause malfunction through noise and
vibration. If this occurs, install the non-skid pads under
the leveling feet and adjust the level.
Clean the floor to attach the non-skid pads.
•• Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains, the
non-skid pads may slip.
Adjust the level after placing the washing machine
in the installation area.
Place the adhesive side of the non-skid pad on the
•• It is most effective to install the non-skid pads
under the front legs. If it is difficult to place the
pads under the front legs, place them under the
back legs.
This side up
Adhesive side
Using Non-Skid Pads (Optional)
Wooden Floors (Suspended
•• Wooden floors are particularly susceptible to vibration.
•• To prevent vibration we recommend you place rubber
cups at least 15 mm thick of the each foot of the
washing machine, secured to at least two floor beams
with screws.
Rubber Cup
•• If possible install the washing machine in one of the
corners of the room, where the floor is more stable.
•• Fit the rubber cups to reduce vibration.
•• You can obtain rubber cups (p/no.4620ER4002B) from
the LG Service Centre.
•• Proper placement and leveling of the washing
machine will ensure long, regular, and reliable
•• The washing machine must be 100% horizontal
and stand firmly in position.
•• It must not ‘Seesaw’ across corners under the
•• The installation surface must be clean, free from
floor wax and other lubricant coatings.
•• Do not let the feet of the washing machine get
wet. Failure to do so may cause vibration or noise.
Ensure the washing machine is level.
•• Push or rock the top edges of the washing
machine gently to make sure that the washing
machine does not rock. If the washing machine
rocks, level the washing machine again.
Leveling the Washing Machine
Connecting Inlet Hose
If the floor is uneven, turn the adjustable feet as required
(Do not insert pieces of wood etc. under the feet). Make
sure that all four feet are stable and resting on the floor
and then check that the appliance is perfectly level (Use
a spirit level).
•• Water supply pressure must be between 0.1 MPa and
1.0 MPa (1.0‒10.0 kgf/cm2).
•• Once the washing machine is level, tighten the lock
nuts up towards the base of the washing machine. All
lock nuts must be tightened.
•• Do not strip or crossthread when connecting inlet hose
to the valve.
•• If the water supply pressure is more than 1.0 MPa, a
decompression device should be installed.
•• Periodically check the condition of the hose and
replace the hose if necessary.
Checking Rubber Seal Inlet Hose
Lock Nut
Two rubber seals are supplied with the water inlet hoses.
They are used for preventing water leaks. Make sure the
connection to taps is sufficiently tight.
Tighten all 4
locknuts securely
•• Diagonal Check
When pushing down the edges of the washing
machine top plate diagonally, the washing machine
should not move up and down at all (Check both
directions). If the washing machine rocks when
pushing the machine top plate diagonally, adjust the
feet again.
Hose connector
Rubber seal
•• Timber or suspended type flooring may contribute
to excessive vibration and unbalance.
•• If the washing machine is installed on a raised
platform, it must be securely fastened in order to
eliminate the risk of falling off.
Hose connector
Rubber seal
Connecting screw-type hose to tap with thread
Connecting Hose to Water Tap
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the four fixing screws.
Push the inlet hose vertically upwards so that the
rubber seal within the hose can adhere completely
to the tap and then tighten it by screwing it to the
Screw the hose connector onto the water supply tap.
Connecting screw-type hose to tap without
Loose the four fixing screws.
Inlet hose
Connecting one touch type hose to tap without
Fixing screw
Remove the guide plate if the tap is too large to fit
the adapter.
Unscrew the adapter ring plate and loose the four
fixing screws.
Guide plate
Ring plate
Remove the guide plate if the tap is too large to fit
the adapter.
Guide plate
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the adapter ring plate and the four fixing
Connecting Hose to Washing Machine
Make sure that there are no kinks in the hose and that
they are not crushed.
When your washing machine has two valves.
•• The Inlet hose with the red connector is for the hot
water tap.
Pull the connector latch plate down, push the inlet
hose onto the adapter, and release the connector
latch plate. Make sure the adapter locks into place.
Latch plate
•• After connecting the inlet hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, etc.) in the water
lines. Let the water drain into a bucket, and check
the water temperature.
•• After completing connection, if water leaks from
the hose, repeat the same steps.
Use the most conventional type of tap for the
water supply. In case the tap is square or too big,
remove the guide plate before inserting the tap
into the adaptor.
Using the horizontal tap
Horizontal tap
Extension tap
Square tap
•• The drain hose should not be placed higher than 100
cm above the floor. Water in the washing machine
may not drain or may drain slowly.
•• Securing the drain hose correctly will protect the floor
from damage due to water leakage.
Electrical Connections (In the UK
The wires in the mains lead are coloured in accordance
with the following code:
Green and Yellow: Earth
Blue: Neutral
•• If the drain hose is too long, do not force it back into
the washing machine. This will cause abnormal noise.
Brown: Live
This appliance must be earthed.
Green and
Yellow (Earth)
Brown (Live)
about 100 cm
about 145 cm
Blue (Neutral)
max. 100 cm
Cord grip

about 105 cm
•• When installing the drain hose to a sink, secure it
tightly with string.
•• Securing the drain hose correctly will protect the floor
from damage due to water leakage.
As the colours of the wires in the mains lead of this
apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed
as follows:
The green and yellow wire must be connected to the
terminal in the plug which is marked with the letter E or
by the earth symbol ( ) or coloured Green or Green
and Yellow.
The blue wire must be connected to the terminal which
is marked with the letter N or coloured Black.
The brown wire must be connected to the terminal which
is marked with the letter L or coloured Red.
If a 13 amp (BS 1363) plug is used, fit a 13 amp BS
1362 fuse.
Laundry tub
Tie strap
max. 100 cm
max. 100 cm
Installation of Drain Hose
Using the Washing Machine
Choose the desired washing cycle.
Begin cycle.
End of cycle.
Before the first wash, select a cycle (Cotton 60 °C, add
a half load of detergent), allow the washing machine
to wash without clothing. This will remove residue and
water from the drum that may have been left during
Sort laundry and load items.
•• Sort laundry by fabric type, soil level, colour and
load size as needed. Open the door and load
items into the washing machine.
•• Press the Start/Pause button to begin the cycle.
The washing machine will agitate briefly without
water to measure the weight of the load. If the
Start/Pause button is not pressed within 60
minutes, the washing machine will shut off and
all settings will be lost.
Add cleaning products and/or detergent and
•• Add the proper amount of detergent to the
detergent dispenser drawer. If desired, add
bleach or fabric softener to the appropriate areas
of the dispenser.
•• Press the Cycle button repeatedly or turn the
cycle selector knob until the desired cycle is
Turn on the washing machine.
•• Press the Power button to turn ON the washing
•• When the cycle is finished, a melody will sound.
Immediately remove your clothing from the
washing machine to reduce wrinkling. Check
around the door seal when removing the load for
small items that may be caught in the seal.
Look for a care label on your clothes.
•• This will tell you about the fabric content of your
garment and how it should be washed.
•• Symbols on the care labels.
Wash temperature
Normal machine wash
Permanent press
Sorting Iaundry
Caring before loading.
•• Combine large and small items in a load. Load
large items first.
•• Large items should not be more than half the
total wash load. Do not wash single items. This
may cause an unbalanced load. Add one or two
similar items.
•• Check all pockets to make sure that they are
empty. Items such as nails, hair clips, matches,
pens, coins and keys can damage both your
washing machine and your clothes.
Hand wash
Do not wash
Sorting laundry.
•• To get the best results, sort clothes into loads
that can be washed with the same wash cycle.
•• Different fabrics need to be washed at varying
temperatures and spin speeds.
•• Always sort dark colours from pale colours and
whites. Wash separately as dye and lint transfer
can occur causing discolouration of white and
pale garments. If possible, do not wash heavily
soiled items with lightly soiled ones.
•• Close zippers, hooks and strings to make sure
that these items don’t snag on other clothes.
•• Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto stains
to help lift dirt.
•• Check inside the drum and remove any items
from a previous wash.
–– Soil (Heavy, Normal, Light)
Separate clothes according to amount of soil.
–– Colour (White, Lights, Darks)
Separate white fabrics from coloured fabrics.
–– Lint (Lint producers, Collectors)
Wash lint producers and lint collectors
Adding Cleaning Products
Detergent Dosage
•• Detergent should be used according to the instruction
of the detergent manufacturer and selected according
to type, colour, soiling of the fabric and washing
•• If too much detergent is used, too many suds can
occur and this will result in poor washing results or
cause heavy load to the motor.
•• If you wish to use liquid detergent follow the guidelines
provided by the detergent manufacturer.
•• You can pour liquid detergent directly into the
main detergent drawer if you are starting the cycle
•• Do not use liquid detergent if you are using Time
delay, or if you have selected Pre Wash, as the liquid
may harden.
•• If too many suds occur, reduce the detergent amount.
•• Detergent usage may need to be adjusted for water
temperature, water hardness, size and soil level of the
load. For best results, avoid oversudsing.
•• Refer to the label of the clothes, before chooseing the
detergent and water temperature:
•• When using the washing machine, use designated
detergent for each type of clothing only:
–– General powdered detergents for all types of fabric
–– Powdered detergents for delicate fabric
–– Liquid detergents for all types of fabric or
designated detergents only for wool
•• For better washing performance and whitening, use
detergent with the general powdered bleach.
•• Detergent is flushed from the dispenser at the
beginning of the cycle.
•• Do not let the detergent harden.
Doing so may lead to blockages, poor rinse
performance or odour.
•• Full load : According to manufacturer’s
•• Part load : 3/4 of the normal amount
•• Minimum load : 1/2 of full load
Adding Detergent and Fabric Softener
Adding detergent
•• Main wash only →
•• Pre wash+Main wash →
•• Too much detergent, bleach or softener may
cause an overflow.
•• Be sure to use the appropriate amount of
Adding fabric softener
•• Do not exceed the maximum fill line. Overfilling can
cause early dispensing of the fabric softener, which
may stain clothes. Close the dispenser drawer slowly.
•• Do not leave the fabric softener in the detergent
drawer for more than 2 days (Fabric softener may
Using tablet
Open the door and put tablets into the drum.
Load the laundry into the drum and close the door.
•• Softener will automatically be added during the last
rinse cycle.
•• Do not open the drawer when water is being supplied.
•• Solvents (benzene, etc) should not be used.
•• Do not pour fabric softener directly on the clothes.
Adding water softener
•• A water softener, such as Anti-limescale (e.g. Calgon)
can be used to cut down on the use of detergent in
extremely hard water areas. Dispense according to
the amount specified on the packaging. First add
detergent and then the water softener.
•• Use the quantity of detergent required for soft water.
Control Panel
Power button
•• Press the Power button to turn the washing
machine on.
•• This allows you to select an additional cycle
and will light when selected.
•• To cancel the Time Delay function, the power
button should be pressed.
•• Use these buttons to select the desired cycle
options for the selected cycle.
Start/Pause button
Language Selection
•• This Start/Pause button is used to start the
wash cycle or pause the wash cycle.
•• Turn the power on and then press and hold the
Time Delay and Steam button simultaneously
for 3 seconds to change the language. Then
the 'Select a Language' menu is displayed.
A language can be changed by turning the
programme dial.
•• If a temporary stop of the wash cycle is needed,
press the Start/Pause button.
•• The display shows the settings, estimated
time remaining, options, and status messages.
When the product is turned on, the default
settings in the display will illuminate.
•• The display shows estimate time remaining.
While the size of the load is being calculated
automatically, blinking
or ‘Detecting’
Programme dial
•• Programmes are available according to laundry
•• Lamp will light up to indicate the selected
Select a Language
Programme Table
Washing Programme
Provides better performance by
combining various drum motions.
Fabric Type
Coloured fast garments (shirts,
nightdresses, pajamas, etc)
and normally soiled cotton load
(Cold to 95°C)
Cotton Large
Provides optimised washing
performance for large amount of
laundry with less energy consumption.
Easy Care
This cycle is suitable for casual shirts
that do not need ironing after washing.
polyamide, acrylic, polyester
(Cold to 60°C)
Enables various fabrics to be washed
Various kind of fabrics except special
garments (silk/delicate, sports wear,
dark clothes, wool, duvet/curtains).
(Cold to 40°C)
Allergy Care
Helps to remove allergens such as
house mites, pollen, and cat fur.
cotton, underwear, pillow covers,
bed sheets, baby wear
60 °C
Direct Wear
This cycle provides washing to drying
within 80mins at once for light soiled
1‒3 shirts.
cotton mixed, polyester mixed dress
shirts, blouses
30 °C
Helps to remove wrinkles within
20mins with steam (Clothes may be
wet. You can put them on after hang
out to dry for 10‒30min).
cotton mixed, polyester mixed dress
shirts, blouses
This cycle is for large items such as
bed covers, pillows, sofa covers, etc.
Cotton bedding except special
garments (delicates, wool, silk, etc.)
with filling: duvets, pillows, blankets,
sofa covers with light filling
Sports Wear
This cycle is suitable for sports wear
such as jogging clothes and running
coolmax, gore-tex, fleece and
Quick 30
This cycle provides a fast washing
time for small loads and lightly soiled
Lightly soiled colour laundry.
(Cold to 60°C)
5.0 kg
4.5 kg
3 items
No choice
(Cold to 40°C)
1 single
3.0 kg
(Cold to 40°C)
Fabric Type
Wash+ Dry
This cycle provides a nonstop process
of washing and drying in the same
A small amount of laundry which can
be dried.
(Cold to 95°C)
8.0 kg
Gentle Care
This cycle is for hand and machine
washable delicate clothes such as
washable wool, lingerie, dresses etc.
(Use detergent for machine washable
wool, hand washable clothes,
delicate, easily damaged laundry
(Cold to 30°C)
1.5 kg
Stain Care
Wash off several kinds of stain
such as wine, juice, dirt, etc. (Water
temperature is increased step by step
for washing various stains.)
cotton blended fabrics, NO delicate
(30°C to
3.0 kg
For downloadable cycles. If you did not download any cycles, the default is Rinse+Spin.
•• Water Temperature: Select the appropriate water temperature for chosen wash cycle. Always follow garment
manufacturer’s care label or instructions when washing.
•• Neutral detergent is recommended.
Drying Programme
Eco Dry
Normal Dry
Normal Eco Dry
Iron Dry
Low Temp. Dry
Fabric Type
A special cycle to reduce water usage
during the dry cycle.
For cottons. Select this cycle to reduce
cycle time and energy usage during the
dry cycle.
Cotton or linen fabrics such as cotton
towels, t-shirts, and linen laundries.
For easy iron, finish drying in damp
Cotton or linen fabrics, ready to iron at
the end of cycle.
For less clothes damage, it dries in low
Easy care textiles, synthetic fabrics
suitable for Easy Care, Mix programme
washable clothes
3.5 kg
For energy dry cycle.
Time Dry 30 min.
Time Dry 60 min.
Maximum Load
0.5 kg
You can change the drying time
according to the maximum load.
Cotton, towel
Time Dry 120 min.
1.5 kg
3.0 kg
•• Set programme at ‘Wash : Cotton + Intensive + 60ºC’ and ‘Dry : Normal Eco Dry' to test in accordance with
•• Select maximum selectable spin speed of washing programme to ensure drying results.
•• Where the amount of laundry to be washed and dried in one programme does not exceed the maximum weight
permitted for the drying programme, washing and drying in one continuous sequence is recommended.
Extra Options
Pre Wash
Cotton Large
Easy Care
Allergy Care
Direct Wear
Steam Refresh
Sports Wear
Quick 30
Gentle Care
Stain Care
* : This option is automatically included in the cycle and can not be deleted.
Operating Data
Cotton Large
Easy Care
Allergy Care
Direct Wear
Steam Refresh
Sports Wear
Quick 30
Gentle Care
Stain Care
Option Cycle
Steam (Optional)
Time Delay
Steam features enhanced washing performance with
low energy consumption. Steam Softener sprays steam
after a spinning cycle to reduce creases and make the
laundry fluffy.
You can set a time delay so that the washing machine
will start automatically and finish after a specified time
Press the Power button.
Select a washing programme.
Press the Time Delay button and set time required.
Press the Start/Pause button.
Press the Power button.
For Steam option, select steam cycles. For Steam
Softener option, select steam softener cycles.
The following cycle is selected depending on the
number of times you press the Steam button.
•• Once: Steam
•• Twice: Steam Softener
•• The delay time is the time to the end of the
programme, not the start. The actual running time
may vary due to water temperature, wash load
and other factors.
•• Three times: Steam and Steam Softener
Press the Start/Pause button.
•• For heavily stained clothes, underwear or baby
•• Available with the Cotton, Cotton Large, Mix, Easy
Care, Duvet, Allergy Care, Steam Refresh, Wash+Dry
•• Do not use Steam for easily discoloured clothes and
delicates such as wool, silk.
Steam Softener
•• Good to soften and fluff fabrics after air drying.
•• Available with the Cotton, Cotton Large, Mix, Easy
Care cycles.
•• Do not use Steam Softener for easily discoloured
clothes and delicates such as wool, silk.
•• Depending on the kind of fabric, softening
performance may be different.
Pre Wash
If the laundry is heavily soiled, the Pre Wash cycle is
The Temp. button selects the wash and rinse
temperature combination for the selected cycle. Press
this button until the desired setting is lit. All rinses use
cold tap water.
Press the Power button.
Select a washing programme.
Press the Pre Wash button.
Press the Start/Pause button.
•• Select the water temperature suitable for the type of
load you are washing. Follow the garment fabric care
labels for best results.
Add rinse once.
Favorite programme allows you to store a customized
wash cycle for future use.
Press the Power button.
Select a washing programme.
Select the cycle (Washing method, number of
rinses, spin speed, water temperature etc.).
Press and hold the Favorite button for 3 seconds.
Add rinse twice.
Normal + Hold
The course is paused until start button is pressed again
when rinse is finished.
Rinse + Hold
Add rinse once then after rinsing process, the course is
paused until Start/Pause button is pressed again.
The favorite programme is now stored for future use.
To reuse the programme, select favorite programme and
press the Start/Pause button.
Time Save
•• Spin speed level can be selected by pressing the Spin
button repeatedly.
•• Spin Only
Press the Power button.
This option can be used to reduce the time of a wash
programme. It is best used on lightly soiled loads.
Press the Spin button to select RPM.
Press the Start/Pause button.
If the laundry is normal and heavily soiled, the Intensive
option is effective.
•• When you select ‘No Spin’, it will still rotate for a
short time to drain quickly.
Child Lock (
Select this function to lock the buttons on the control
assembly to prevent tampering.
Locking the control panel
Press and hold the Child Lock button for 3
A beeper will sound, and ‘Child lock is on.’ will
appear on the display.
When the child lock is set, all buttons are locked
except the Power button.
•• Turning off the power will not reset the child lock
function. You must deactivate child lock before
you can access any other functions.
Unlocking the control panel
Press and hold the Child Lock button for 3 seconds.
•• A beeper will sound and the remaining time for the
current programme will reappear on the display.
Dry (Optional)
Use the your Automatic cycles to dry most loads.
Electronic sensors measure the temperature of the
exhaust to increase or decrease drying temperatures for
faster reaction time and tighter temperature control.
•• Cold water tap must be left on during drying cycles.
•• This washing machine’s automatic process from
washing to drying can be selected easily.
•• For most even drying, make sure all articles in the
clothes load are similar in material and thickness.
•• Do not overload the washing machine by stuffing too
many articles into the drum. Items must be able to
tumble freely.
•• If you open the door and remove the load before the
washing machine has finished its cycle, remember to
press the Start/Pause button.
•• By pressing the Dry button, you can select: Normal
Dry-Normal Eco Dry-Eco Dry-Time Dry (30-60-120)Low Temp. Dry-Iron Dry.
•• After the end of dry, ‘Cool Down’ is displayed. ‘Cool
Down’ means crease decreasing. The drying cycle is
already done. Press any buttons and take out clothes.
If you do not press the Start/Pause button, the
programme ends after about 4 hours.
Beep On / Off
Press the Power button.
Press the Start/Pause button.
Press and hold the Wash and Temp. button
simultaneously for 3 seconds to set the Beep on/off
•• Once the Beep on/off function is set, the setting is
memorized even after the power is turned off.
•• If you want to turn the Beeper off, simply repeat
this process.
•• When you turn the washing machine off of the
drying cycle, the drying fan motor can be operated
to save itself for 30 seconds.
•• Be careful when removing your clothing from the
washing machine, as the clothing or washing
machine may be hot.
Woolen Articles
Drying Time Guide
•• Do not tumble dry woolen articles. Pull them to their
original shape and dry them flat.
•• The drying time can be selected by pressing the Dry
•• Drying cycle can last up to 403 min.
Woven and Loopknit Materials
•• Some woven and loopknit materials may shrink, by
varying amounts, depending on their quality.
•• Always stretch these materials out immediately after
Permanent Press and Synthetics
•• Do not overload your washing machine
•• These drying times are given as a guide to help you
set your washing machine for manual drying.
•• The estimated drying time varies from the actual
drying time during the Automatic cycle. The
type of fabric, size of the load, and the dryness
selected affect drying time.
•• When you select drying only, spinning runs
automatically for energy efficiency.
•• Take out permanent press articles as soon as the
washing machine stops to reduce wrinkles.
Baby clothes and Night Gowns
•• Always check the manufacturer’s instructions.
Rubber and Plastics
•• Do not dry any items made from or containing rubber
or plastics, such as:
–– aprons, bibs, chair covers
–– curtains and table cloths
–– bathmats
Fiber glass
•• Do not dry fiberglass articles in your washing machine.
Glass particles left in the washing machine may be
picked up by your clothes the next time you use the
washing machine and cause skin irritation.
Using Smart Function (Optional)
Using the Application
Using the Tag On Function
LG SmartThinQ application allows you to use various
features for your convenience.
The Tag On function allows you to conveniently use the
LG Smart Diagnosis™ and Cycle Download features to
communicate with your appliance right from your own
smart phone.
•• The Tag On function can only be used with most smart
phones equipped with the NFC function and based on
the Android operating system (OS).
Installation of the application
•• Search "LG SmartThinQ" on the Google Play Store
from your smart phone.
LG Smart
•• Cycle Download
•• Smart Diagnosis™
•• Tag On Cycle Set
•• Laundry Stats
in the LG SmartThinQ application for
•• Press
a more detailed guide on how to use the Tag On
•• Depending on the smart phone manufacturer and
Android OS version, the NFC activation process
may differ. Refer to the manual of your smart
phone for details.
•• Because of the characteristics of NFC, if the
transmission distance is too far, or if there is a
metal sticker or a protective case on the phone,
transmission will not be good. In some cases,
NFC-equipped phones may be unable to transmit
•• The content found in this manual may differ
depending on the version of "LG SmartThinQ"
application, and it may be modified without
informing customers.
Declaration of Conformity
Hereby, LG Electronics declares that the radio
equipment type Washing machine is in compliance with
Directive 2014/53/EU. The full text of the EU declaration
of conformity is available at the following internet
LG Electronics European Shared Service Center B.V.
Krijgsman 1
1186 DM Amstelveen
The Netherlands
•• Unplug the washing machine before cleaning to
avoid the risk of electric shock. Failure to follow
this warning may result in serious injury, fire,
electric shock, or death.
•• Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washing machine. They may
damage the finish.
Cleaning your Washing Machine
Care and Cleaning of the Interior
•• Use a towel or soft cloth to wipe around the washing
machine door opening and door glass.
•• Always remove items from the washing machine as
soon as the cycle is complete. Leaving damp items
in the washing machine can cause wrinkling, colour
transfer, and odour.
•• Run the Tub Clean cycle once a month (or more often
if needed) to remove detergent buildup and other
Care After Wash
•• After the cycle is finished, wipe the door and the inside
of the door seal to remove any moisture.
•• Leave the door open to dry the drum interior.
•• Wipe the body of the washing machine with a dry cloth
to remove any moisture.
Cleaning the Water Inlet Filter
•• Turn off the stopclock if the washing machine is to be
left for any length of time (e.g. holiday), especially if
there is no floor drain (gully) in the immediate vicinity.
’ will be displayed on the control panel when
•• ‘
water is not entering the detergent drawer.
Proper care of your washing machine can extend its life.
•• If water is very hard or contains traces of lime deposit,
the water inlet filter may become clogged. It is
therefore a good idea to clean it occasionally.
Turn off the water tap and unscrew the water inlet
Clean the filter using a hard bristle brush.
Cleaning the Exterior
•• Wash with a damp cloth on the outside and inside and
then dry with a soft cloth.
•• Immediately wipe off any spills.
•• Wipe with a damp cloth.
•• Do not press the surface or the display with sharp
After cleaning, turn the pump filter and insert the
drain plug.
Close the cover cap.
•• The drain filter collects threads and small objects left
in the laundry. Check regularly that the filter is clean to
ensure smooth running of your washing machine.
Cleaning the Drain Pump Filter
•• Allow the water to cool down before cleaning the drain
pump, carrying out emergency emptying, or opening
the door in an emergency.
Open the cover cap and pull out the hose.
Unplug the drain plug and open the filter by turning
it to the left.
Container to
collect the
drained water.
•• First drain using the drain hose and then open the
pump filter to remove any threads or objects.
•• Be careful when draining, as the water may be
Remove any extraneous matter from the pump
Cleaning the Dispenser Drawer
Tub Clean (Optional)
Detergent and fabric softener may build up in the
dispenser drawer. Remove the drawer and inserts and
check for buildup once or twice a month.
Tub Clean is a special cycle to clean the inside of the
washing machine.
Remove the detergent dispenser drawer by pulling
it straight out until it stops.
•• Press down hard on the disengage button and
remove the drawer.
Remove any clothing or items from the washing
machine and close the door.
Open the dispenser drawer and add Anti limescale
(e.g. Calgon) to the main wash compartment.
Close the dispenser drawer slowly.
Power On and then press and hold Tub Clean
button for 3 seconds. Then ‘Tub Clean’ will be
displayed on the display.
Press the Start/Pause button to start.
After the cycle is complete, leave the door open to
allow the washing machine door opening, gasket
and door glass to dry.
Remove the inserts from the drawer.
•• Rinse the inserts and the drawer with warm
water to remove buildup from laundry products.
Use only water to clean the dispenser drawer.
Dry the inserts and drawer with a soft cloth or
To clean the drawer opening, use a cloth or small,
non-metal brush to clean the recess.
•• Remove all residue from the upper and lower
parts of the recess.
Wipe any moisture off the recess with a soft cloth
or towel.
Return the inserts to the proper compartments and
replace the drawer.
A higher water level is used in this cycle at higher spin
speed. Perform this cycle regularly.
•• If there is a child, be careful not to leave the door
open for too long.
•• Do not add any detergent to the detergent
compartments. Excessive suds may generate and
leak from the washing machine.
Caution on Freezing During
•• After closing the tap, disconnect the cold inlet hose
from the tap, and remove water while keeping the
hose facing downwards.
•• When frozen, the product does not operate normally.
Make sure to install the product where it will not freeze
during winter.
•• In case the product must be installed outside on a
porch or in other outdoor conditions, make sure to
check the following.
Cold inlet
How to Keep the Product from Freezing
•• After washing, remove water remaining inside the
pump completely with the opening hose plug used for
removal of residual water. When the water is removed
completely, close the hose plug used for removal of
residual water and cover cap.
Check for Freezing
•• If water does not drain when opening the hose plug
used for removal of residual water, check the drainage
Drain plug
Drain plug
Cover cap
•• Hang down drain hose to pull out water inside the
hose completely.
Drain hose
•• When the drain hose is installed in a curved
shape, the inner hose may freeze.
Cover cap
•• Turn the power on, select Rinse and Spin, and press
the Start/Pause button.
Detergent drawer
Drain hose
•• Check that water is coming into the detergent
drawer while rinsing, and water is draining through
the drain hose while spinning.
’ is shown in display window while the
•• When ‘
product is in operation, check water supply unit and
drainage unit (Some models do not have an alarm
function that indicates freezing).
How to Handle Freezing
•• Make sure to empty the drum, pour warm water of
50–60 °C up to the rubber part inside the drum, close
the door, and wait for 1–2 hours.
50‒60 °C
•• When water is removed completely from the drum,
close the hose plug used for removal of residual
water, select Rinse and Spin, and press the Start/
Pause button.
Drain hose
Detergent drawer
•• Do not use boiling water. It may cause burns or
damage to the product.
•• Open the cover cap and hose plug used for removal
of residual water to extract water completely.
•• Check that water is coming into the detergent
drawer while rinsing, and water is draining through
the drain hose while spinning.
•• When water supply problems occur, take the following
–– Turn off the tap, and thaw out the tap and both
connection areas of inlet hose of the product using
a hot water cloth.
–– Take out inlet hose and immerse in warm water
below 50–60 °C.
Drain plug
Cover cap
•• If when water does not drain, this means the ice is
not melted completely. Wait more.
Inlet hose
50‒60 °C
Use this function if you need an accurate diagnosis
by an LG Electronics service centre when the product
malfunctions or fails. Use this function only to contact
the service representative, not during normal operation.
Press the Power button to turn on the washing
machine. Do not press any other buttons or turn
the cycle selector knob.
When instructed to do so by the call centre, place
the mouthpiece of your phone close to the Power
Using the Smart Diagnosis™
Once the tones have stopped, resume your
conversation with the call centre agent, who will
then be able to assist you using the information
transmitted for analysis.
•• The Smart Diagnosis™ function depends on the
local call quality.
•• The communication performance will improve and
you can receive better service if you use the home
•• If the Smart Diagnosis™ data transfer is poor due
to poor call quality, you may not receive the best
Smart Diagnosis™ service.
10 m
Press and hold the Temp. button for 3 seconds,
while holding the phone mouthpiece to the icon or
Power button.
The display is turned off and keep the phone in
place until the tone transmission has finished.
•• For best results, do not move the phone while
the tones are being transmitted.
•• If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
LG Electronics
service centre
•• Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washing machine does not function properly or does not function at all, check the following
before you call for service:
Diagnosing Problems
Rattling and
clanking noise
Foreign objects such as coins or
safety pins may be in drum or pump.
Heavy wash loads may produce a
thumping sound. This is usually
•• If sound continues, washing machine is probably
out of balance. Stop and redistribute wash load.
Have all the transit bolts and tub
support been removed?
•• If not removed during installation, refer to
Installation guide for removing transit bolts.
Are all the feet resting firmly on the
•• Wash load may be unevenly distributed in drum.
Stop washing machine and rearrange wash
Inlet hoses or drain hose are loose
at tap or washing machine.
•• Check and tighten hose connections.
House drain pipes are clogged.
•• Unclog drain pipe. Contact plumber if necessary.
Vibrating noise
Water leaks
Water in the
machine does
not drain or
drains slowly
•• Stop washing machine, check drum and drain
•• If noise continues after washing machine is
restarted, call your authorised service centre.
•• Too much detergent or unsuitable detergent may
cause excessive foaming which may result in
water leaks.
Water does not
enter washing
machine or it
enters slowly
Water supply is not adequate in that
•• Check another tap in the house.
Water supply tap is not completely
•• Fully open tap.
Water inlet hose(s) are kinked.
•• Straighten hose.
The filter of the inlet hose(s)
•• Check the filter of the inlet hose.
Drain hose is kinked or clogged.
•• Clean and straighten the drain hose.
The drain filter is clogged.
•• Clean the drain filter.
machine does
not start
machine will
not spin
Electrical power cord may not be
plugged in or connection may be
•• Make sure plug fits tightly in wall outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
•• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If problem is a circuit
overload, have it corrected by a qualified
Water supply tap is not turned on.
•• Turn on water supply tap.
Check that the door is firmly shut.
•• Close the door and press the Start/Pause
button. After pressing the Start/Pause button,
it may take a few moments before the washing
machine begins to spin. The door must be
locked before spin can be achieved. Add 1
or 2 similar items to help balance the load.
Rearrange load to allow proper spinning.
Door does not
•• Once washing machine has started, the door
cannot be opened for safety reasons. Check
if the ‘Door Lock’ icon is illuminated. You can
safely open the door after the ‘Door Lock’ icon
turns off.
Wash cycle
time delayed
•• The washing time may vary by the amount of
laundry, water pressure, water temperature
and other usage conditions. If an imbalance is
detected or if the suds removing programme is
on, the wash time will increase.
Fabric softener
dispensed too
Too much softener may cause an
•• Follow softener guidelines to ensure appropriate
amount is used. Do not exceed the maximum fill
•• Close the dispenser drawer slowly. Do not open
the drawer during the wash cycle.
Not drying
Depending on the type and
thickness of fabric, dry time and
performance might be different.
•• Dry again with Time dry cycle.
After drying cycle, warm clothes
might be felt wet a little to prevent
damage or wrinkle.
•• Hang out the clothes in cool place.
The appliance is overloaded.
•• Check the load capacity for the selected cycle. If
necessary, add a Time dry cycle.
Dry performance can be decreased
for blankets or bulky clothes due to
little movement space during drying.
•• Rearrange clothes and use Time dry cycle.
Clothes are stuck on drum after
Long dry time
The spin speed is too low or it does
not use spin course.
•• Select the highest spin speed allowed for the
wash cycle.
Water pressure is week or water is
not supplied.
•• Check whether water supply tap is closed or not.
Check whether inlet kose is kinked or not.
Check whether inlet valve filter is blocked or not.
Water does not drain properly.
•• Check whether pump filter is clogged or not.
Check whether drain hose is kinked or not.
The actual drying time might vary
from the estimated drying time for
the sensor dry cycles.
Drying time can be affected by
the type of fabric, load size, and
selected dry level.
•• This is normal. This function is applied to satisfy
effcient drying performance.
Odour problem
This odour is caused by the rubber
attached to the washing machine.
•• It is the normal smell of new rubber and will
disappear after the machine has been run a few
If the rubber seal is not cleaned
regularly, odours can occur from
mold or foreign substances
remaining inside the rubber seal .
•• Be sure to clean the rubber seal regularly.
Odours can occur if foreign
substances are left in the drain
pump filter.
•• Be sure to clean the drain pump filter regularly.
Odours can occur if the drain hose
is not properly installed, causing
water to flow back inside the
washing machine.
•• When installing the drain hose, be sure that it
doesn’t bend or become blocked.
Using the dry function, odours can
occur from lint and other laundry
matter sticking to the heater. (Dryer
model only)
•• This is not a malfunction, so you may continue
using the machine without concern.
A distinct odour can occur from
drying wet clothes with hot air.
(Dryer model only)
•• The odour will disappear after a short while.
Error Messages
Water supply is not adequate in
•• Check another tap in the house.
Water supply taps are not
completely open.
•• Fully open tap.
Water inlet hose(s) are kinked.
•• Straighten hose(s).
The filter of the inlet hose(s) are
•• Check the filter of the inlet hose.
If water leakage occurred in
the inlet hose, indicator ‘ ’ will
become red.
•• May vary depending on the model.
Drain hose is kinked or clogged.
•• Clean and straighten the drain hose.
The drain filter is clogged.
•• Clean the drain filter.
Load is too small.
•• Add 1 or 2 similar items to help balance
the load.
Load is out of balance.
•• Add 1 or 2 similar items to help balance
the load.
The appliance has an imbalance
detection and correction system.
If individual heavy articles are
loaded (e.g. bath mat, bath
robe, etc.) this system may stop
spinning or even interrupt the
spin cycle altogether.
•• Rearrange load to allow proper spinning.
If the laundry is still too wet at
the end of the cycle, add smaller
articles of laundry to balance the
load and repeat the spin cycle.
•• Rearrange load to allow proper spinning.
Ensure door is not open.
•• Close the door completely.
If ‘ ,
’ is not released, call for
•• Unplug the power plug and call for
Water overfills due to the faulty
water valve.
Water level sensor has
•• Close the water tap.
•• Unplug the power plug.
•• Call for service.
•• Close the water tap.
•• Unplug the power plug.
•• Call for service.
Over load in motor.
•• Allow the washing machine to stand for
30 minutes to allow the motor to cool,
then restart the cycle.
Water leaks.
•• Call for service.
The washer experienced a power
•• Restart the cycle.
Control Error
•• Unplug the power plug and call for
This limited warranty does not cover:
•• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the
product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/
•• Failure of the product to perform during power failures and interruptions or inadequate electrical service.
•• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted
water supply or inadequate supply of air.
•• Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the
Product’s owner’s manual.
•• Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
•• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended
purpose, or any water leakage where the product was not properly installed.
•• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use,
or use of accessories, components, or consumable cleaning products that are not approved by LG.
•• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish
of your product, unless such damage results from defects in materials or workmanship.
•• Damage or missing items to any display, open box, discounted, or refurbished Product.
•• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and
Serial numbers, along with original retail sales receipt, are required for warranty validation.
•• Increases in utility costs and additional utility expenses.
•• Repairs when your Product is used in other than normal and usual household use or contrary to the instructions
outlined in the Product’s owner’s manual.
•• Costs associated with removal of your Product from your home for repairs.
•• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions, including LG’s owner’s and installation manuals.
•• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of
parts not approved or specified by LG.
Strange vibration or noise
caused by not removing transit
bolts or tub support.
Leakage caused by dirt (hair,
lint) on gasket and door glass.
Remove the transit bolts &
tub support.
Clean the gasket & door
Leakage caused by the damaged
gasket. The gasket is damaged
because the clothes are jammed
between the door glass and the
Replace the gasket.
Not draining caused by clogging
of pump filter.
Clean the pump filter.
Water is not coming because
water inlet valve filters are
clogged or water inlet hoses are
Clean the inlet valve filter
or reinstall the water inlet
Water is not coming because too
much detergent use.
Laundry is hot or warm after
finished washing because the
inlet hoses are installed in
Water is not supplied because
the water tap is not turned on.
Leakage caused by improper
installation of drain hose or
clogged drain hose.
Inlet Filter
Clean the detergent
disperser drawer.
Reinstall the inlet hoses.
Turn on the water tap.
water tap
Reinstall the drain hose.
Tie Strap
Leakage caused by improper
installation of water inlet hose or
using other brand inlet hoses.
Reinstall the inlet hose.
No power problem caused by
loose connection of power cord
or electrical outlet problem.
Reconnect the power cord
or change the electrical
Service trips to deliver, pick
up, install the product or for
instruction on product use. The
removal and reinstallation of the
If all screws are not installed
properly, it may cause excessive
vibration (Pedestal model only).
Water hammering (banging)
noise when washing machine is
filling with water.
The warranty covers
manufacturing defects
only. Service resulting from
improper Installation is not
Install 4 screws at each
corner (Total 16EA).
water flow
Loud noise water flow
Adjust the water pressure
by turning down the water
valve or water tap in the
Product fiche_Commission Directive 96/60/EC
Supplier’s trade mark
Supplier’s model identifier
The energy efficiency class of the model is determined in accordance with Annex IV. Expressed as ‘Energy efficiency
class… on a scale of A (more efficient) to G (less efficient)’. Where this information is provided in a table this may be
expressed by other means providing it is clear that the scale is from A (more efficient) to G (less efficient).
Where the information is provided in a table, and where some of the appliances listed in the table have been granted
a ‘Community Eco-label’ pursuant to Regulation (EEC) No 880/92, this information may be included here. In this case
the row heading shall state ‘Community Eco-label’, and the entry shall consist of a copy of the Eco-label mark. This
provision is without prejudice to any requirements under the EU Eco-label scheme.
Energy consumption for washing, spinning, and drying, in kWh per complete operating cycle as defined in Annex I note V.
kWh / cycle
Energy consumption for washing and spinning only, in kWh per washing cycle as defined in Annex I note VI.
kWh / cycle
Washing performance class determined in accordance with Annex IV. Expressed as ‘Washing performance class … on
a scale of A (higher) to G (lower)’. This may be expressed by other means provided it is clear that the scale is from A
(higher) to G (lower).
Water extraction efficiency for a standard 60 °C cotton washing cycle, determined in accordance with the test
procedures of the harmonised standards referred to in Article 1 (2). Expressed as ‘Water remaining after spin … % (as
Washing capacity of appliance for a standard 60 °C cotton washing cycle, as defined in Annex I note IX.
Drying capacity of appliance for a standard ‘dry cotton’ drying cycle, as defined in Annex I note X.
litres / cycle
litres / cycle
kWh / year
litres / year
kWh / year
litres / year
proportion of dry weight of the wash)’.
Maximum spin speed attained as defined in Annex I note VIII.
Water consumption for washing, spinning and drying, in litres per complete operating cycle as defined in Annex I note
Water consumption for washing and spinning only, in litres, per standard 60 °C cotton washing (and spinning) cycle
determined in accordance with the test procedures of the harmonized standards referred to in Article 1 (2).
Washing and drying time. Programme time for complete operating cycle (60 °C cotton washing and ‘dry cotton’ drying).
For rated washing capacity, determined in accordance with the test procedures of the harmonised standards referred to
in Artlicle 1 (2).
The consumption of energy and water equal to 200 times the consumption expressed in points 5 (energy) and 12 (water).
This shall be expressed as ‘estimated annual consumption for a four-person household, always using the drier (200
The consumption of energy and water equal to 200 times the consumption expressed in points 6 (energy) and 13 (water).
This shall be expressed as ‘estimated annual consumption for a four-person household, never using the drier (200
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