LG | FH6F9BDH2N | LG FH6F9BDH2N Owner’s Manual

OWNER’S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
FH6F9BDH(0~9)N
www.lg.com
MFL68801026
Copyright © 2016-2017 LG Electronics Inc. All Rights Reserved
TABLE OF CONTENTS
This manual is produced for a group of products
and may contain images or content different from
the model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS.......................................03
Important Safety Instructions................................................................04
Disposal of your old appliance ............................................................07
INSTALLATION........................................................08
Specifications.......................................................................................08
Installation Place Requirements...........................................................09
Unpacking and Removing Transit Bolts...............................................10
Using Anti-Slip Sheets (Optional)......................................................... 11
Wooden Floors (Suspended Floors)..................................................... 11
Leveling the Appliance.........................................................................12
Connecting Supply Hose......................................................................12
Installation of Drain Hose.....................................................................15
Electrical Connections (In the UK Only)...............................................15
OPERATION............................................................16
Using the Appliance..............................................................................16
Sorting Laundry....................................................................................17
Adding Cleaning Products....................................................................18
Control Panel........................................................................................20
Programme Table.................................................................................21
Appliance Settings................................................................................26
Option Programme...............................................................................27
Dry (Optional).......................................................................................30
SMART FUNCTIONS...............................................32
Using SmartThinQ Application.............................................................32
Using Smart Diagnosis™ ....................................................................34
Smart Diagnosis™ Through the Customer Information Centre
34
MAINTENANCE.......................................................35
Cleaning Your Washing Machine..........................................................35
Cleaning the Water Inlet Filter..............................................................35
Cleaning the Drain Pump Filter............................................................36
Cleaning the Dispenser Drawer...........................................................37
Tub Clean (Optional)............................................................................37
Caution on Freezing During Winter......................................................38
TROUBLESHOOTING.............................................40
Diagnosing Problems...........................................................................40
Error Messages....................................................................................43
WARRANTY.............................................................45
OPERATING DATA..................................................48
ENGLISH
SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the product.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described
below.
This symbol is displayed to the indicate matters and operations that
can cause risk. Read the part with this symbol carefully and follow the
instructions in order to avoid risk.
WARNING - This indicates that the failure to follow the instructions
can cause serious injury or death.
CAUTION - This indicates that the failure to follow the instructions
can cause the minor injury or damage the product.
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your product, basic safety precautions should be followed, including the
following:
Children in the Household
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.
For use in Europe:
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
03
Important Safety Instructions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your product, basic safety precautions should be followed, including the
following:
Installation
••Never attempt to operate this appliance if it is damaged, malfunctioning, partially
disassembled, or has missing or broken parts, including a damaged cord or plug.
••This appliance should only be transported by two or more people holding the
appliance securely.
••Do not install the appliance in a damp and dusty place. Do not install or store the
appliance in any outdoor area, or any area that is subject to weathering conditions
such as direct sunlight, wind, rain, or temperatures below freezing.
••Tighten the drain hose to avoid separation. Splashing of water may cause electric
shock.
••If the power cord is damaged or the hole of the socket outlet is loose, do not use
the power cord and contact an authorized service centre.
••The appliance must not be installed behind a lockable door, a sliding door or a
door with a hinge on the opposite side to that of the tumble dryer, in such a way
that a full opening of the tumble dryer door is restricted.
••Do not plug multiple socket outlets, an extension power cable or adapter with this
appliance.
••This appliance must be grounded. In the event of malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least
resistance for electric current.
••This appliance is equipped with a power cord having an equipment-grounding
conductor and grounding power plug. The power plug must be plugged into an
appropriate socket outlet that is properly installed and grounded in accordance
with all local codes and ordinances.
••Improper connection of the equipment-grounding conductor can result in risk of
electric shock. Check with a qualified electrician or service person if you are in
doubt as to whether the appliance is properly grounded.
••Do not modify the power cord provided with the appliance.If it does not fit the
outlet, have a proper outlet installed by a qualified electrician.
04
ENGLISH
Operation
••Do not use a sharp object like drill or pin to press or separate an operation unit.
••Do not repair or replace any part of the appliance. All repairs and servicing must
be performed by qualified service personnel unless specifically recommended in
this Owner’s Manual. Use only authorized factory parts.
••Do not spray the water inside or outside the appliance to clean it.
••Keep the area underneath and around your appliances free of combustible
materials such as lint, paper, rags, chemicals, etc.
••Do not put animals, such as pets into the appliance.
••Do not leave this appliance door open. Children may hang on the door or crawl
inside the appliance, causing damage or injury.
••Use new hose or hose-set supplied with the appliance. Reusing old hoses can
cause a water leak and subsequent property damage.
••Never reach into this appliance while it is operating. Wait until the drum has
completely stopped.
••Do not put in, wash or dry articles that have been cleaned in, washed in, soaked
in, or spotted with combustible or explosive substances (such as wax, oil, paint,
gasoline, degreasers, drycleaning solvents, kerosene, vegetable oil, cooking oil,
etc.). Improper use can cause fire or an explosion.
••In case of flood, disconnect the power plug and contact the LG Electronics
customer information centre.
••Do not lean or push down on the door excessively, when the appliance door is
open.
••Do not touch the door during steam or drying programmes.
••Do not use flammable gas and combustible substances (benzene, gasoline,
thinner, petroleum, alcohol, etc.) near the appliance.
••If the drain hose or supply hose is frozen during winter, use it only after thawing.
••Keep all washing detergents, softener and bleach away from children.
••Do not touch the power plug or the appliance controls with wet hands.
••When pulling out the power plug from an outlet, hold the power plug, not the cable.
••Do not bend the power cable excessively or place a heavy object on it.
••Do not wash rugs, mats, shoes or pet blankets, or any other items other than
clothes or sheets, in this machine.
••This appliance must only be used for domestic household purposes and should
not be used in mobile applications.
••If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the
••appliance or power plug and ventilate the area immediately.
05
Maintenance
••Securely plug the power plug in the socket outlet after completely removing any
moisture and dust.
••Disconnect the power cord before cleaning the appliance.
••Never unplug the appliance by pulling on the power cable. Always grip the power
plug firmly and pull straight out from the socket outlet.
Technical Safety for Using the Dryer
••Do not dry unwashed items in the appliance.
••Items that have been soiled with substances such as cooking oil, vegetable oil,
acetone, alcohol, petroleum, kerosene, spot removers, turpentine, waxes and wax
removers should be washed in hot water with an extra amount of detergent before
being dried in the appliance.
••Fabric softeners, or similar products, should be used as specified by the fabric
softener instructions.Remove all objects from pockets such as lighters and
matches.
••Never stop this appliance before the end of the drying cycle unless all items are
quickly removed and spread out so that the heat is dissipated.
••This appliance is not to be used if industrial chemicals have been used for
cleaning.
••Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber
backed articles and clothes or pillows fitted with foam rubber pads should not be
dried in this appliance.
Disposal
••Before discarding an old appliance, unplug it. Cut off the cable directly behind the
appliance to prevent misuse.
••Dispose of the all packaging materials (such as plastic bags and styrofoam) away
from children. The packaging material can cause suffocatoion.
••Remove the door before disposing of or discarding this appliance to avoid the
danger of children or small animals getting trapped inside.
••Before the washing machine is removed from service or discarded, remove the lid
to prevent children from climbing inside.
06
ENGLISH
Disposal of your old appliance
1.This crossed-out wheeled bin symbol indicates that waste electrical and
electronic products (WEEE) should be disposed of separately from the
municipal waste stream.
2.Old electrical products can contain hazardous substances so correct
disposal of your old appliance will help prevent potential negative
consequences for the environment and human health. Your old appliance
may contain reusable parts that could be used to repair other products,
and other valuable materials that can be recycled to conserve limited
resources.
3.You can take your appliance either to the shop where you purchased
the product, or contact your local government waste office for details of
your nearest authorised WEEE collection point. For the most up to date
information for your country please see www.lg.com/global/recycling
07
INSTALLATION
Specifications
Transit bolts
Power plug
Drawer
Control panel
Drum
Door
Drain hose
Drain plug
Drain pump filter
Cover cap
(Location may
vary depending on
products)
Adjustable feet
••Power supply : 220‒240 V~, 50 Hz
••Size : 600 mm (W) x 640 mm (D) x 850 mm (H)
••Product weight : 74 kg
••Wash Capacity : 12 kg (Wash) / 8 kg (Dry)
2
••Permissible water pressure : 0.1 ‒ 1.0 MPa (1.0 ‒ 10.0 kgf / cm )
Accessories
Cold Supply Hose
(1EA)
(Option: Hot (1EA))
08
Spanner
Elbow Bracket Caps for covering
Anti–slip sheets (2EA)
Tie strap
(for securing shipping bolt holes (Optional in some countries
(Optional in
drain hose)
only)
some countries
only)
Location
0.5 cm
•• Do not install your appliance in rooms where freezing
temperatures may occur. Frozen hoses may burst
under pressure. The reliability of the electronic control
unit may be impaired at temperatures below freezing
point.
•• Ensure that when the appliance is installed, it is
easily accessible for an engineer in the event of a
breakdown.
10 cm
2 cm
2 cm
Level Floor : Allowable slope under the entire appliance
is 1°.
Power Outlet : Must be within 1.5 meters of either side
of the location of the appliance.
•• Do not overload the outlet with more than one
appliance.
Additional Clearance : For the wall, 10 cm: rear
/2 cm: right & left side
•• Do not place or store laundry products on top of the
appliance at any time.
•• These products may damage the finish or controls.
WARNING
•• The plug must be plugged into an appropriate
outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
Positioning
•• Install the appliance on a flat hard floor.
•• Make sure that air circulation around the appliance is
not impeded by carpets, rugs, etc.
•• Never try to correct any unevenness in the floor with
pieces of wood, cardboard or similar materials under
the appliance.
•• With the appliance installed, adjust all four feet
using the transit bolt spanner provided to ensure the
appliance is stable, and a clearance of approximately
5 mm is left between the top of the appliance and the
underside of any work-top.
•• If the appliance is delivered in winter and temperatures
are below freezing, place the appliance at room
temperature for a few hours before putting it into
operation.
WARNING
•• This equipment is not designed for maritime use
or for use in mobile installations such as caravans,
aircraft etc.
Electrical Connection
•• Do not use an extension cord or double adapter.
•• Always unplug the appliance and turn off the water
supply after use.
•• Connect the appliance to an earthed socket in
accordance with the current wiring regulations.
•• The appliance must be positioned so that the plug is
easily accessible.
•• Repairs to the appliance must only be carried out
by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local service centre.
•• If it is impossible to avoid positioning the appliance
next to a gas cooker or coal burning stove, an
insulation (85x60 cm) covered with aluminum foil on
the side facing the cooker or stove must be inserted
between the two appliances.
09
ENGLISH
Installation Place Requirements
Unpacking and Removing Transit
Bolts
1
Lift the appliance off the foam base.
3
Install the hole caps.
•• Locate the hole caps included in the accessory
pack and install them in the shipping bolt holes.
•• After removing the carton and shipping material,
lift the appliance off the foam base. Make sure
the tub support comes off with the base and is
not stuck to the bottom of the appliance.
•• If you must lay the appliance down to remove
the carton base, always protect the side of the
appliance and lay it carefully on its side. Do not
lay the appliance on its front or back.
Cap
NOTE
•• Save the bolt assemblies for future use. To prevent
damage to internal components, Do not transport the
washing machine without reinstalling the transit bolts.
•• Failure to remove transit bolts and retainers may
cause severe vibration and noise, which can lead to
permanent damage to the washing machine. The cord
is secured to the back of the washing machine with
a shipping bolt to help prevent operation with transit
bolts in place.
Tub Support
(Optional)
2
Remove the bolt assemblies.
•• Starting with the bottom two transit bolts, use the
spanner (included) to fully loosen all transit bolts
by turning them counterclockwise. Remove the
bolt assemblies by wiggling them slightly while
pulling them out.
Transit
bolt
10
Carton base
If you install the appliance on a slippery surface, it may
move because of excessive vibration. Incorrect leveling
may cause malfunction through noise and vibration. If
this occurs, install the anti-slip sheets under the leveling
feet and adjust the level.
1
Clean the floor to attach the anti-slip sheets.
•• Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains, the
anti-slip sheets may slip.
2
Adjust the level after placing the appliance in the
installation area.
3
Place the adhesive side of the anti-slip sheets on
the floor.
•• It is most effective to install the anti-slip sheets
under the front legs. If it is difficult to place the
pads under the front legs, place them under the
back legs.
This side up
Adhesive side
ENGLISH
Using Anti-Slip Sheets (Optional)
Wooden Floors (Suspended
Floors)
•• Wooden floors are particularly susceptible to vibration.
•• To reduce vibration we recommend you place rubber
cups at least 15 mm thick under each foot of the
appliance, secured to at least two floor beams with
screws.
Rubber Cup
•• If possible install the appliance in one of the corners of
the room, where the floor is more stable.
•• Fit the rubber cups to reduce vibration.
NOTE
•• Proper placement and leveling of the washing machine
will ensure long, regular, and reliable operation.
•• The washing machine must be 100% horizontal and
stand firmly in position.
•• It must not ‘Seesaw’ across corners under the load.
•• The installation surface must be clean, free from floor
wax and other lubricant coatings.
•• Do not let the feet of the washing machine get wet.
Failure to do so may cause vibration or noise.
•• You can obtain rubber cups (p/no.4620ER4002B) from
the LG Service Centre.
4
Ensure the appliance is level.
•• Push or rock the top edges of the appliance
gently to make sure that the appliance does not
rock. If the appliance rocks, level the appliance
again.
NOTE
•• You can obtain anti-slip sheets from the LG Service
Centre.
11
Leveling the Appliance
Connecting Supply Hose
If the floor is uneven, turn the adjustable feet as required
(Do not insert pieces of wood etc. under the feet). Make
sure that all four feet are stable and resting on the floor
and then check that the appliance is perfectly level (Use
a spirit level).
•• Water supply pressure must be between 0.1 MPa and
1.0 MPa (1.0‒10.0 kgf/cm2).
•• Once the appliance is level, tighten the lock nuts up
towards the base of the appliance. All lock nuts must
be tightened.
•• Do not strip or crossthread when connecting supply
hose to the valve.
•• If the water supply pressure is more than 1.0 MPa, a
decompression device should be installed.
•• Periodically check the condition of the hose and
replace the hose if necessary.
Checking the Rubber Seal on the Supply
Raise
Lower
Lock nut
Tighten all 4
lock nuts securely
Diagonal Check
•• When pushing down the edges of the appliance
top plate diagonally, the appliance should not move
up and down at all (Check both directions). If the
appliance rocks when pushing the machine top plate
diagonally, adjust the feet again.
Hose
Two rubber seals are supplied with the water supply
hoses.
They are used for preventing water leaks. Make sure the
connection to taps is sufficiently tight.
Hose connector
Rubber seal
NOTE
•• Timber or suspended type flooring may contribute to
excessive vibration and unbalance.
•• If the washing machine is installed on a raised
platform, it must be securely fastened in order to
eliminate the risk of falling off.
12
Hose connector
Rubber seal
Connecting Screw-Type Hose to Tap with
ENGLISH
Connecting Hose to Water Tap
3
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the four fixing screws.
4
Push the supply hose vertically upwards so that the
rubber seal within the hose can adhere completely
to the tap and then tighten it by screwing it to the
right.
Thread
Screw the hose connector onto the water supply tap.
Plate
Connecting Screw-Type Hose to Tap Without
Thread
1
Supply
hose
Loose the four fixing screws.
Upper
connector
Rubber
seal
Connecting One Touch Type Hose to Tap
Without Thread
Fixing screw
2
1
Remove the guide plate if the tap is too large to fit
the adapter.
Unscrew the adapter ring plate and loose the four
fixing screws.
Guide plate
Ring plate
2
Remove the guide plate if the tap is too large to fit
the adapter.
Guide plate
13
3
Push the adapter onto the end of the tap so that
the rubber seal forms a watertight connection.
Tighten the four fixing screws and the adapter ring
plate .
Connecting Hose to Appliance(Optional)
Attach the hot water line to the hot water supply on the
back of the washer. Attach the cold water line to the cold
water supply on the back of the washer.
Hot Water
supply
4
Pull the connector latch plate down, push the
supply hose onto the adapter, and release the
connector latch plate. Make sure the adapter locks
into place.
Latch plate
Cold Water
supply
NOTE
•• After completing connection, if water leaks from
the hose, repeat the same steps.
Use the most conventional type of tap for the
water supply. In case the tap is square or too big,
remove the guide plate before inserting the tap
into the adaptor.
Using the Horizontal Tap
Horizontal tap
NOTE
•• After connecting the supply hose to the water tap,
turn on the water tap to flush out foreign substances
(dirt, sand, sawdust, and etc.) in the water lines. Let
the water drain into a bucket, and check the water
temperature.
Extension tap
Square tap
14
•• The drain hose should not be placed higher than 100
cm above the floor. Water in the appliance may not
drain or may drain slowly.
•• Securing the drain hose correctly will protect the floor
from damage due to water leakage.
Electrical Connections (In the UK
Only)
The wires in the mains lead are coloured in accordance
with the following code:
Green and Yellow: Earth
Blue: Neutral
•• If the drain hose is too long, do not force it back into
the appliance. This will cause abnormal noise.
Brown: Live
This appliance must be earthed.
Green and
Yellow (Earth)
Brown (Live)
about 100 cm
about 145 cm
Blue (Neutral)
Fuse
Cord grip

about 105 cm
max. 100 cm
•• When installing the drain hose to a sink, secure it
tightly with string.
•• Securing the drain hose correctly will protect the floor
from damage due to water leakage.
As the colours of the wires in the mains lead of this
apparatus may not correspond with the coloured
markings identifying the terminals in your plug, proceed
as follows:
The green and yellow wire must be connected to the
terminal in the plug which is marked with the letter E or
by the earth symbol ( ) or coloured Green or Green
and Yellow.
The blue wire must be connected to the terminal which
is marked with the letter N or coloured Black.
The brown wire must be connected to the terminal which
is marked with the letter L or coloured Red.
If a 13 amp (BS 1363) plug is used, fit a 13 amp BS
1362 fuse.
Laundry tub
Hose
retainer
max. 100 cm
Tie strap
max. 100 cm
15
ENGLISH
Installation of Drain Hose
OPERATION
Using the Appliance
Before the first wash, select a washing programme
(Cotton 60 °C, add a half load of detergent), allow the
washing machine to wash without clothing. This will
remove residue and water from the drum that may have
been left during manufacturing.
1
2
Sort laundry and load items.
•• Sort laundry by fabric type, soil level, colour and
load size as needed. Open the door and load
items into the washing machine.
4
Choose the desired washing cycle.
5
Begin cycle.
6
End of cycle.
Add cleaning products and/or detergent and
softener.
•• Add the proper amount of detergent to the
detergent dispenser drawer. If desired, add
bleach or fabric softener to the appropriate areas
of the dispenser.
3
16
Turn on the washing machine.
•• Press the Power button to turn on the washing
machine.
•• Press the Cycle button repeatedly or turn the
cycle selector knob until the desired cycle is
selected.
•• Press the Start/Pause button to begin the cycle.
The washing machine will agitate briefly without
water to measure the weight of the load. If the
Start/Pause button is not pressed within 60
minutes, the washing machine will shut off and
all settings will be lost.
•• When the cycle is finished, a melody will sound.
Immediately remove your clothing from the
washing machine to reduce wrinkling. Check
around the door seal when removing the load for
small items that may be caught in the seal.
1
3
Look for a care label on your clothes.
•• This will tell you about the fabric content of your
garment and how it should be washed.
•• Symbols on the care labels.
Wash temperature
Normal machine wash
Permanent press
Delicate
ENGLISH
Sorting Laundry
Caring before loading.
•• Combine large and small items in a load. Load
large items first.
•• Large items should not be more than half the
total wash load. Do not wash single items. This
may cause an unbalanced load. Add one or two
similar items.
•• Check all pockets to make sure that they are
empty. Items such as nails, hair clips, matches,
pens, coins and keys can damage both your
washing machine and your clothes.
Hand wash
Do not wash
2
Sorting laundry.
•• To get the best results, sort clothes into loads
that can be washed with the same wash cycle.
•• Different fabrics need to be washed at varying
temperatures and spin speeds.
•• Always sort dark colours from pale colours and
whites. Wash separately as dye and lint transfer
can occur causing discolouration of white and
pale garments. If possible, do not wash heavily
soiled items with lightly soiled ones.
•• Close zippers, hooks and strings to make sure
that these items don’t snag on other clothes.
•• Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto stains
to help lift dirt.
CAUTION
•• Check inside the drum and remove any items
from a previous wash.
–– Soil (Heavy, Normal, Light) :
Separate clothes according to amount of soil.
–– Colour (White, Lights, Darks):
Separate white fabrics from coloured fabrics.
–– Lint (Lint producers, Collectors):
Wash lint producers and lint collectors
separately.
17
Adding Cleaning Products
Detergent Dosage
•• Detergent should be used according to the instruction
of the detergent manufacturer and selected according
to type, colour, soiling of the fabric and washing
temperature.
•• If too much detergent is used, too many suds can
occur and this will result in poor washing results or
cause heavy load to the motor.
•• If you wish to use liquid detergent follow the guidelines
provided by the detergent manufacturer.
•• You can pour liquid detergent directly into the
main detergent drawer if you are starting the cycle
immediately.
•• Do not use liquid detergent if you are using Time
delay, or if you have selected Pre Wash, as the liquid
may harden.
•• If too many suds occur, reduce the detergent amount.
•• Detergent usage may need to be adjusted for water
temperature, water hardness, size and soil level of the
load. For best results, avoid oversudsing.
•• Refer to the label of the clothes, before chooseing the
detergent and water temperature.
•• When using the washing machine, use designated
detergent for each type of clothing only:
–– General powdered detergents for all types of fabric
–– Powdered detergents for delicate fabric
–– Liquid detergents for all types of fabric or
designated detergents only for wool
•• For better washing performance and whitening, use
detergent with the general powdered bleach.
•• Detergent is flushed from the dispenser at the
beginning of the cycle.
18
NOTE
•• Do not let the detergent harden. Doing so may lead to
blockages, poor rinse performance or odour.
•• Full load : According to manufacturer’s
recommendation.
•• Part load : 3/4 of the normal amount
•• Minimum load : 1/2 of full load
Adding Detergent and Fabric Softener
Adding Detergent
•• Main wash only →
•• Pre wash+Main wash →
NOTE
•• Too much detergent, bleach or softener may cause an
overflow.
•• Be sure to use the appropriate amount of detergent.
Adding Fabric Softener
•• Do not exceed the maximum fill line. Overfilling can
cause early dispensing of the fabric softener, which
may stain clothes. Close the dispenser drawer slowly.
ENGLISH
•• Do not leave the fabric softener in the detergent
drawer for more than 2 days (Fabric softener may
harden).
Using Tablet
1
Open the door and put tablets into the drum.
2
Load the laundry into the drum and close the door.
•• Softener will automatically be added during the last
rinse cycle.
•• Do not open the drawer when water is being supplied.
•• Solvents (benzene, etc.) must not be used.
NOTE
•• Do not pour fabric softener directly on the clothes.
Adding Water Softener
•• A water softener, such as anti-limescale (e.g. Calgon)
can be used to cut down on the use of detergent in
extremely hard water areas. Dispense according to
the amount specified on the packaging. First add
detergent and then the water softener.
•• Use the quantity of detergent required for soft water.
19
Control Panel
Cotton
Time Left
00 hr 10 min
Spinning
Power Button
Options
•• Press the Power button to turn the washing
machine on.
•• Use these buttons to select the desired
Programme options for the selected cycle.
Start/Pause Button
•• This Start/Pause button is used to start the
wash cycle or pause the wash cycle.
•• If a temporary stop of the wash cycle is needed,
press the Start/Pause button.
Display
•• The display shows estimate time remaining.
While the size of the load is being calculated
automatically, blinking
or ‘Detecting’
appears.
Programme Knob
•• Programmes are available according to laundry
type.
•• Lamp will light up to indicate the selected
programme.
20
ENGLISH
Programme Table
Washing Programme
Programme
Description
Fabric Type
Proper Temp.
Cotton
Provides better performance by
combining various drum motions.
Cotton
Large
Provides optimised washing
performance for a large amount of
laundry with less energy consumption.
Easy Care
This programme is suitable for casual
shirts that do not need ironing after
washing.
Polyamide, Acrylic, Polyester.
40°C
(Cold to 60°C)
Mix
Enables various fabrics to be washed
simultaneously.
Various kind of fabrics except special
garments. (Silk/delicate, sports wear,
dark clothes, wool, Duvet/Curtains).
40°C
(Cold to 40°C)
Allergy
Care
Removes pet hair and allergens such
as house mite and pollen.
Cotton, underwear, pillow covers, bed
sheets, baby wear.
60 °C
Direct Wear
This programme provides washing to
drying within 80mins at once for light
soiled 1‒3 shirts.
cotton mixed, polyester mixed dress
shirts, blouses
30 °C
Steam
Refresh
Helps to remove wrinkles within 0mins
with steam (Clothes may be wet. You
can put them on after hang out to dry
for 10‒30min).
Cotton mixed, Polyester mixed Dress
shirts, blouses.
This programme is for large items
such as bed cover, pillows, sofa
covers, etc.
Cotton bedding except special
garments (delicates, wool, silk, etc.)
with filling: duvets, pillows, blankets,
sofa covers with light filling.
This programme is suitable for sports
wear such as jogging clothes and
running wear.
Coolmax, Gore-tex, fleece and
Sympatex.
Duvet
Sports
Wear
Quick 30
Wash+ Dry
Color fast garments (shirts,
nightdresses, pajamas, etc) and soiled
cotton load normally (underwear).
40°C
(Cold to 95°C)
60°C
(Cold to 60°C)
Maximum
Load
Rated
capacity
5.0 kg
4.5 kg
3 items
No choice
40°C
(Cold to 40°C)
1 single
size
3.0 kg
This programme provides a fast
washing time for small loads and
lightly soiled clothes.
Lightly soiled colour laundry.
This programme provides a nonstop
process of washing and drying in the
same programme.
A small amount of laundry which can
be dried.
30°C
(Cold to 40°C)
40°C
(Cold to 95°C)
8.0 kg
21
Programme
Description
Fabric Type
Proper Temp.
Maximum
Load
Gentle Care
This programme is for hand and
machine washable delicate clothes
such as washable wool, lingerie,
dresses etc. (Use detergent for
machine washable woolens).
Wool, hand washable clothes.
Delicate, easily damaged laundry.
20°C
(Cold to 30°C)
1.5 kg
Stain Care
Wash off several kinds of stain such
as wine, juice, dirt, etc.
(Water temperature is increased step
by step for washing various stains.)
Cotton blended fabrics.
NOT delicate clothes.
40°C or 60°C
(30°C to 60°C)
3.0 kg
Download
Cycle
For downloadable programmes. If you did not download any programmes, the default is Rinse+Spin.
•• Water Temperature: Select water temperature to suit wash programmes.
Always follow garment manufacture’s care label or instructions when washing.
NOTE
•• Neutral detergent is recommended.
22
ENGLISH
Drying Programme
Programme
Description
Eco
A special programme to reduce water
usage during the dry programme.
Normal
For cottons. Select this programme to
reduce cycle time and energy usage
during the dry programme.
Normal Eco
Iron
Low Temp.
Fabric Type
Cotton or linen fabrics such as cotton
towels, t-shirts, and linen laundries.
Rated capacity
For easy iron, finish drying in damp
condition.
Cotton or linen fabrics, ready to iron at
the end of programme.
Rated capacity
For less clothes damage, it dries in low
temperature.
Easy care textiles, synthetic fabrics
suitable for Easy Care, Mix programme
washable clothes
3.5 kg
For energy dry programme.
Time 30 min.
Time 60 min.
Maximum Load
0.5 kg
You can change the drying time
according to the maximum load.
Cotton, towel
Time 120 min.
1.5 kg
3.0 kg
•• Set programme at ‘Wash : Cotton + Intensive + 60ºC’ and ‘Dry : Normal Eco' to test in accordance with EN50229.
NOTE
•• Select maximum selectable spin speed of washing programme to ensure drying results.
•• Where the amount of laundry to be washed and dried in one programme does not exceed the maximum weight
permitted for the drying programme, washing and drying in one continuous sequence is recommended.
23
Extra Options
Programme
Time Delay
Favorite
Steam
Wash
Steam
Softener
Time
Save
Intensive
Pre Wash
Medic Rinse
Dry
Cotton
●
●
●
●
●
●
●
●
●
Cotton Large
●
●
●
●
●
●
●
●
Easy Care
●
●
●
●
●
●
●
●
●
Mix
●
●
●
●
●
●
●
●
●
Allergy Care
●
●
●*
●
●
Direct Wear
●
●
Steam Refresh
●*
●
●*
●
Duvet
●
●
Sports Wear
●
●
Quick 30
●
●
Gentle Care
●
●
Wash+Dry
●
●
Stain Care
●
●
●
●
●
●
●
●
●
●
●
* : This option is automatically included in the programme and can not be deleted.
24
●
●
●
●*
●
●
●
ENGLISH
Operating Data
Programme
Max RPM
Cotton
1600
Cotton Large
1600
Easy Care
1200
Mix
1600
Allergy Care
1600
Direct Wear
1000
Steam Refresh
-
Duvet
1000
Sports Wear
800
Quick 30
1600
Gentle Care
800
Wash+Dry
1600
Stain Care
1600
25
Appliance Settings
To Set up the Setting
Setting
1
Press the Power button.
Available with the Wi-Fi, Beeper, Brightness, Language
setting.
2
Press the Option button to select setting items.
(
: Up,
: Down,
: OK,
: Back)
Setting
A
Wi-Fi
ON
Beeper
OFF
Brightness
100%
Language
English
Setting
Beeper
A
Wi-Fi (
3
)
You can refer to 'Smart Appliance Connectivity'.
Beeper (
ON
Wi-Fi
OK
OFF
Brightness
100%
Language
English
Select On or Off.
(Set the desired function and press the
)
Beeper
ON
OFF
OK
NOTE
•• If you want to turn the Beeper off, simply repeat this
process.
4
)
•• The brightness can be adjusted in 20 % intervals from
0 % to 100 %.
Press the
button to return to the selected
washing programme screen.
(If additional settings are necessary, repeat Step 2.)
Setting
Wi-Fi
Language Selection ( A )
Beeper
•• English is the default language. Language can be
changed only when LCD is on.
On the version of LG Smart Laundry&DW Global
application, it may be modified without informing
customers.
26
button
to complete setting.)
Once the Beeper function is set, the setting is
memorized even after the power is turned off.
Brightness (
OK
A
5
ON
ON
Brightness
100%
Language
English
OK
Press the Start/Pause button.
ENGLISH
Option Programme
Rinse
Favorite
Rinse++Hold
Favorite programme allows you to store a customized
wash cycle for future use.
Add rinse once then after rinsing process, the
programme is paused until start button is pressed again.
1
Press the Power button.
2
Select a washing programme.
3
Select the cycle (Washing method, number of
rinses, spin speed, water temperature etc.).
4
Press and hold the Favorite button for 3 seconds.
The favorite option is now stored for future use.
To reuse the programme, select favorite programme and
press the Start/Pause button.
Wash
Time Save
Normal+Hold
The programme is paused until start button is pressed
again when rinse is finished.
Rinse++
Add rinse twice.
Rinse+
Adds an additional rinse.
Spin
•• Spin speed level can be selected by pressing the Spin
button repeatedly.
This option can be used to reduce the time of a wash
programme. It is best used on lightly soiled loads.
•• Spin Only
1
Press the Power button.
Intensive
2
Press the Spin button to select RPM.
3
Press the Start/Pause button.
If the laundry is normal and heavily soiled, the Intensive
option is effective.
NOTE
Temp.
The Temp. button selects the wash and rinse
temperature combination for the selected programme.
Press this button until the desired setting is lit. All rinses
use cold tap water.
•• When you select ‘No Spin’, it will still rotate for a short
time to drain quickly.
•• Select the water temperature suitable for the type of
load you are washing. Follow the garment fabric care
labels for best results.
27
Remote Start
Option
Use a smart phone to control your appliance remotely.
You can also monitor your cycle operation so you know
how much time is left in the cycle.
Available with the Pre Wash, Medic Rinse, Steam
Wash, Steam Softener, Time Delay programmes.
Option
NOTE
•• You must first cfirst connect to a gateway and register
your appliance in order to use the Remote Start
function. (Refer to 'Smart Appliance Connectivity')
To use Remote Start:
1
Press the Power button.
2
Press and hold Remote Start button for 3 seconds
to enable Remote Start function.
3
Start a cycle from the LG Smart Laundry&DW
Global application on your smart phone.
NOTE
•• If you do not start your appliance, it will wait to start
a cycle until you turn off your appliance from the
application or disable the Remote Start function.
To disable Remote Start:
When the Remote Start is activated, press and hold
Remote Start button for 3 seconds.
PreWash
OFF
MedicRinse
Steam Wash
Steam Softener
OFF
OFF
OFF
Time Delay
OFF
Pre Wash (
OK
)
If the laundry is heavily soiled, the Pre Wash programme
is recommended.
Medic Rinse (
)
For best results or for cleaner rinsing.
This allows the final rinse to be heated to 40 degrees.
Steam Wash (
)
Steam Wash features enhanced washing performance.
•• For heavily stained clothes, underwear or baby
clothes.
•• Available with the Cotton, Cotton Large, Mix, Easy
Care, Duvet, Allergy Care, Steam Refresh, Wash+Dry
programmes.
•• Do not use Steam Wash for easily discoloured clothes
and delicates such as wool, silk.
Steam Softener (
)
Steam Softener sprays steam after a spinning
programme to reduce creases and make the laundry
fluffy.
•• Good to soften and fluff fabrics after air drying.
•• Available with the Cotton, Cotton Large, Mix, Easy
Care programmes.
•• Do not use Steam Softener for easily discoloured
clothes and delicates such as wool, silk.
•• Depending on the kind of fabric, softening
performance may be different.
28
5
)
You can set a time delay so that the washing machine
will start automatically and finish after a specified time
interval.
•• The delay time is the time to the end of the
programme, not the start. The actual running time may
vary due to water temperature, wash load and other
factors.
Option
PreWash
OFF
MedicRinse
Steam Wash
Steam Softener
OFF
OFF
OFF
OK
Adds 19 minutes pre wash and a spin cycle.
•• To cancel the Time Delay function, the power button
should be pressed.
6
To Select Option
Press the
button to return to the selected
washing programme screen.
(If additional settings are necessary, repeat Step 3.)
Press the Start/Pause button.
After selecting a washing programme, select the desired
option.
Press the Power button.
1
2
Select a washing programme.
3
Press the Option button and select the desired
option. (
: Up,
: Down,
: OK,
: Back)
Option
4
PreWash
OFF
MedicRinse
Steam Wash
OFF
OFF
Steam Softener
OFF
Time Delay
OFF
OK
Select On or Off.
(After selecting On/Off, press the
button to
complete setting.)
Pre Wash
ON
OFF
OK
29
ENGLISH
Time Delay (
Child Lock
Dry (Optional)
Select this function to lock the buttons on the control
assembly to prevent tampering.
Use the your Automatic cycles to dry most loads.
Electronic sensors measure the temperature of the
exhaust to increase or decrease drying temperatures for
faster reaction time and tighter temperature control.
Locking the Control Panel
1
Press and hold the Child Lock button for 3
seconds.
2
A beeper will sound, and ‘Child lock is on’ will
appear on the display.
When the Child Lock is set, all buttons are locked
except the Power button.
•• Cold water tap must be left on during drying
programmes.
•• This washing machine’s automatic process from
washing to drying can be selected easily.
•• For most even drying, make sure all articles in the
clothes load are similar in material and thickness.
NOTE
•• Do not overload the washing machine by stuffing too
many articles into the drum. Items must be able to
tumble freely.
•• Turning off the power will not reset the child lock
function. You must deactivate child lock before you
can access any other functions.
•• If you open the door and remove the load before
the washing machine has finished its programme,
remember to press the Start/Pause button.
Unlocking the Control Panel
•• By pressing the Dry button, you can select: NormalNormal Eco-Eco-Time (30-60-120)-Low Temp.-Iron.
1
Press and hold the Child Lock button for 3
seconds.
2
A beeper will sound and the remaining time for the
current programme will reappear on the display.
•• After the end of dry, ‘Cool down’ is displayed.
‘Cool down’ means crease decreasing. The drying
programme is already done. Press any buttons and
take out clothes. If you do not press the Start/Pause
button, the programme ends after about 4 hours.
NOTE
•• When you turn the washing machine off of the
drying programme, the drying fan motor can be
operated to save itself for 60 seconds.
•• Be careful when removing your clothing from the
washing machine, as the clothing or washing
machine may be hot.
30
ENGLISH
Woolen Articles
Drying Time Guide
•• Do not tumble dry woolen articles. Pull them to their
original shape and dry them flat.
•• The drying time can be selected by pressing the Dry
button.
•• Drying course can last up to 403 min.
Woven and Loopknit Materials
•• Some woven and loopknit materials may shrink, by
varying amounts, depending on their quality.
•• Always stretch these materials out immediately after
drying.
Permanent Press and Synthetics
•• Do not overload your washing machine
•• These drying times are given as a guide to help you
set your washing machine for manual drying.
NOTE
•• The estimated drying time varies from the actual
drying time during the Automatic cycle. The
type of fabric, size of the load, and the dryness
selected affect drying time.
•• When you select drying only, spinning runs
automatically for energy efficiency.
•• Take out permanent press articles as soon as the
washing machine stops to reduce wrinkles.
Baby clothes and Night Gowns
•• Always check the manufacturer’s instructions.
Rubber and Plastics
•• Do not dry any items made from or containing rubber
or plastics, such as:
–– aprons, bibs, chair covers
–– curtains and table cloths
–– bathmats
Fiber glass
•• Do not dry fiberglass articles in your washing machine.
Glass particles left in the washing machine may be
picked up by your clothes the next time you use the
washing machine and cause skin irritation.
31
SMART FUNCTIONS
Using SmartThinQ Application
NOTE
Installing SmartThinQ
•• To verify the Wi-Fi connection, check the Wi-Fi
icon on the control panel is lit.
Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.
Wi-Fi Function
•• For appliances with the
or
logo
Communicate with the appliance from a smart phone
using the convenient smart features.
Washer Cycle
Set or download any perferred cycle and operate by
remote control.
Tub Clean Coach
Check the appropriate Tub Clean period based on the
washing frequency.
Energy Monitoring
Check the energy consumption of the recently used
cycles and monthly average.
Smart Diagnosis
This function provides useful information for diagnosing
and solving issues with the appliance based on the
pattern of use.
Settings
Various functions are available.
Push Alert
Turn on the Push Alerts to receive appliance status
notifications. The notifications are triggered even if the
LG SmartThinQ application is off.
32
•• LG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
•• The machine supports 2.4 GHz Wi-Fi networks only.
•• If the appliance is having trouble connecting to the WiFi network, it may be too far from the router.Purchase
a Wi-Fi repeater (range extender) to improve the Wi-Fi
signal strength.
•• The Wi-Fi connection may not connect or may be
interrupted because of the home network environment.
•• The network connection may not work properly
depending on the internet service provider.
•• The surrounding wireless environment can make the
wireless network service run slowly.
•• The application is subject to change for appliance
improvement purposes without notice to users.
•• Functions may vary by model.
Wireless LAN Module Specifications
Model
Frequency
Range
Output Power
(Max.)
LCW-001
2412 ~ 2472 MHz
IEEE 802.11b: 19.76 dBm
IEEE 802.11g: 18.37 dBm
IEEE 802.11n(HT20): 15.79 dBm
IEEE 802.11n(HT40): 14.42 dBm
Wireless function S/W version : V1.0
For consideration of the user, this device should be
installed and operated with a minimum distance of 20
cm between the device and the body.
Standby power consumption
0.5 W
Network standby power consumption
The period of time after which the power
management function, or a similar function,
switches the equipment automatically
into standby and/or off mode and/or the
condition providing networked standby
3.0 W
20 min.
Smart Diagnosis™ Using a Smart Phone
•• For appliances with the
Hereby, LG Electronics declares that the radio
equipment type Washing machine is in compliance with
Directive 2014/53/EU. The full text of the EU declaration
of conformity is available at the following internet
address:
or
logo
Use this function if you need an accurate diagnosis by
an LG Electronics customer information centre when the
appliance malfunctions or fails.
Smart Diagnosis™ can not be activated unless the
appliance is connected to power. If the appliance is
unable to turn on, then troubleshooting must be done
without using Smart Diagnosis™.
http://www.lg.com/global/support/cedoc/cedoc#
LG Electronics European Shared Service Center B.V.
Krijgsman 1
1186 DM Amstelveen
The Netherlands
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and
other open source licenses, that is contained in this
product, please visit http://opensource.lge.com.
In addition to the source code, all referred license terms,
warranty disclaimers and copyright notices are available
for download.
LG Electronics will also provide open source code to you
on CD-ROM for a charge covering the cost of performing
such distribution (such as the cost of media, shipping,
and handling) upon email request to opensource@lge.
com. This offer is valid for three (3) years from the date
on which you purchased the product.
33
ENGLISH
Declaration of Conformity
Using Smart Diagnosis™
Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate diagnosis by
an LG Electronics customer information center when the
appliance malfunctions or fails. Use this function only
to contact the service representative, not during normal
operation.
1
Press the Power button to turn on the washing
machine. Do not press any other buttons or turn
the cycle selector knob.
2
When instructed to do so by the call centre, place
the mouthpiece of your phone close to the Power
button.
Max
m
10 m
3
Press and hold the Temp. button for 3 seconds,
while holding the phone mouthpiece to the icon or
Power button.
4
Keep the phone in place until the tone transmission
has finished. Time remaining for data transfer is
displayed.
•• For best results, do not move the phone while
the tones are being transmitted.
•• If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
5
34
Once the countdown is over and the tones have
stopped, resume your conversation with the call
centre agent, who will then be able to assist you
using the information transmitted for analysis.
NOTE
•• The Smart Diagnosis™ function depends on the local
call quality.
•• The communication performance will improve and you
can receive better service if you use the home phone.
•• If the Smart Diagnosis™ data transfer is poor due to
poor call quality, you may not receive the best Smart
Diagnosis™ service.
WARNING
•• Unplug the washing machine before cleaning to
avoid the risk of electric shock. Failure to follow
this warning may result in serious injury, fire,
electric shock, or death.
•• Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washing machine. They may
damage the finish.
Cleaning Your Washing Machine
ENGLISH
MAINTENANCE
Cleaning the Interior
•• Use a towel or soft cloth to wipe around the washing
machine door opening and door glass.
•• Always remove items from the washing machine as
soon as the cycle is complete. Leaving damp items
in the washing machine can cause wrinkling, colour
transfer, and odour.
•• Run the Tub Clean cycle once a month (or more often
if needed) to remove detergent buildup and other
residue.
Care After Wash
•• After the cycle is finished, wipe the door and the inside
of the door seal to remove any moisture.
•• Leave the door open to dry the drum interior.
•• Wipe the body of the washing machine with a dry cloth
to remove any moisture.
Cleaning the Water Inlet Filter
•• TTurn off the supply taps to the machine if the
washing machine is to be left for any length of time
(e.g. holiday), especially if there is no floor drain (gully)
in the immediate vicinity.
•• ‘ ’ icon will be displayed on the control panel when
water is not entering the detergent drawer.
•• If water is very hard or contains traces of lime deposit,
the water inlet filter may become clogged. It is
therefore a good idea to clean it occasionally.
Cleaning the Exterior
1
Turn off the water tap and unscrew the water
supply hose.
2
Clean the filter using a hard bristle brush.
Proper care of your washing machine can extend its life.
Door:
•• Wash with a damp cloth on the outside and inside and
then dry with a soft cloth.
Exterior:
•• Immediately wipe off any spills.
•• Wipe with a damp cloth.
•• Do not press the surface or the display with sharp
objects.
35
Cleaning the Drain Pump Filter
4
After cleaning, turn the pump filter and insert the
drain plug.
5
Close the cover cap.
•• The drain filter collects threads and small objects left
in the laundry. Check regularly that the filter is clean to
ensure smooth running of your washing machine.
•• Allow the water to cool down before cleaning the drain
pump, carrying out emergency emptying, or opening
the door in an emergency.
1
Open the cover cap and pull out the hose.
2
Unplug the drain plug and open the filter by turning
it to the left.
2
Container to
collect the
drained water.
CAUTION
•• First drain using the drain hose and then open the
pump filter to remove any threads or objects.
•• Be careful when draining, as the water may be
hot.
1
3
36
Remove any extraneous matter from the pump
filter.
Tub Clean (Optional)
Detergent and fabric softener may build up in the
dispenser drawer. Remove the drawer and inserts and
check for buildup once or twice a month.
Tub Clean is a special cycle to clean the inside of the
washing machine.
1
Remove the detergent dispenser drawer by pulling
it straight out until it stops.
•• Press down hard on the disengage button and
remove the drawer.
ENGLISH
Cleaning the Dispenser Drawer
A higher water level is used in this cycle at higher spin
speed. Perform this cycle regularly.
1
Remove any clothing or items from the washing
machine and close the door.
2
Open the dispenser drawer and add anti-limescale
(e.g. Calgon) to the main wash compartment.
•• For tablets put into the drum.
2
3
Remove the inserts from the drawer.
•• Rinse the inserts and the drawer with warm
water to remove buildup from laundry products.
Use only water to clean the dispenser drawer.
Dry the inserts and drawer with a soft cloth or
towel.
To clean the drawer opening, use a cloth or small,
non-metal brush to clean the recess.
•• Remove all residue from the upper and lower
parts of the recess.
4
5
Wipe any moisture off the recess with a soft cloth
or towel.
Return the inserts to the proper compartments and
replace the drawer.
3
Close the dispenser drawer slowly.
4
Power On and then press and hold Tub Clean
button for 3 seconds. Then ‘Tub Clean’ will be
displayed on the display.
5
Press the Start/Pause button to start.
6
After the cycle is complete, leave the door open to
allow the washing machine door opening, flexible
gasket and door glass to dry.
CAUTION
•• If there is a child, be careful not to leave the door
open for too long.
NOTE
•• Do not add any detergent to the detergent
compartments. Excessive suds may generate and
leak from the washing machine.
37
Caution on Freezing During
Winter
•• After closing the tap, disconnect the cold supply hose
from the tap, and remove water while keeping the
hose facing downwards.
•• When frozen, the product does not operate normally.
Make sure to install the product where it will not freeze
during winter.
•• In case the product must be installed outside on a
porch or in other outdoor conditions, make sure to
check the following.
Supply
hose
How to Keep the Product from Freezing
•• After washing, remove water remaining inside the
pump completely with the opening hose plug used for
removal of residual water. When the water is removed
completely, close the hose plug used for removal of
residual water and cover cap.
Check for Freezing
•• If water does not drain when opening the hose plug
used for removal of residual water, check the drainage
unit.
Drain plug
Drain plug
Cover cap
•• Hang down drain hose to pull out water inside the
hose completely.
Drain hose
CAUTION
•• When the drain hose is installed in a curved
shape, the inner hose may freeze.
38
Cover cap
•• Turn the power on, choose a washing programme,
and press the Start/Pause button.
Detergent drawer
Drain hose
NOTE
•• Check that water is coming into the detergent drawer
while rinsing, and water is draining through the drain
hose while spinning.
•• Make sure to empty the drum, pour warm water of
50–60 °C up to the rubber part inside the drum, close
the door, and wait for 1–2 hours.
50‒60 °C
•• When water is removed completely from the drum,
close the hose plug used for removal of residual
water, choose a washing programme, and press the
Start/Pause button.
Drain hose
Detergent drawer
NOTE
CAUTION
•• Do not use boiling water. It may cause burns or
damage to the product.
•• Open the cover cap and hose plug used for removal
of residual water to extract water completely.
•• Check that water is coming into the detergent drawer
while rinsing, and water is draining through the drain
hose while spinning.
•• When water supply problems occur, take the following
measures.
–– Turn off the tap, and thaw out the tap and both
connection areas of supply hose of the product
using a hot water cloth.
Drain plug
Cover cap
–– Take out supply hose and immerse in warm water
below 50–60 °C.
NOTE
•• If water does not drain, this means the ice is not
melted completely. Wait more.
Supply
hose
50‒60 °C
39
ENGLISH
How to Handle Freezing
TROUBLESHOOTING
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the appliance does not function properly or does not function at all, check the following before you call for
service:
Diagnosing Problems
Symptoms
Reason
Solution
•• Check all pockets to make sure that they
are empty. Items such as clips, matches,
pens, coins, and keys can damage both
your washer and your clothes.
Rattling and clanking
noise
Foreign objects such as coins
or safety pins may be in drum or
pump.
Thumping sound
Heavy wash loads may produce a
thumping sound. This is usually
normal.
•• If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
Have all the transit bolts and tub
support been removed?
•• If not removed during installation, refer
to Installation guide for removing transit
bolts.
Are all the feet resting firmly on
the ground?
•• Check that the appliance is perfectly level
(Use a spirit level).
Supply hoses or drain hose are
loose at tap or washing machine.
•• Check and tighten hose connections.
House drain pipes are clogged.
•• Unclog drain pipe. Contact plumber if
necessary.
Vibrating noise
Water leaks
•• Too much detergent or unsuitable
detergent may cause excessive foaming
which may result in water leaks.
Oversudsing
Water does not enter
washing machine or it
enters slowly
Water in the washing
machine does not drain
or drains slowly
40
•• Close zippers, hooks, and drawstrings
to prevent these items from snagging or
tangling on other clothes.
Water supply is not adequate in
that location.
•• Check another tap in the house.
Water supply tap is not
completely open.
•• Fully open tap.
Water supply hose(s) are kinked.
•• Straighten hose.
The filter of the supply hose(s)
clogged.
•• Check the filter of the supply hose.
Drain hose is kinked or clogged.
•• Clean and straighten the drain hose.
The drain filter is clogged.
•• Clean the drain filter.
Washing machine does
not start
Washing machine will
not spin
Reason
ENGLISH
Symptoms
Solution
Electrical power cord may not be
plugged in or connection may be
loose.
•• Make sure plug fits tightly in wall outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
•• Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem is
a circuit overload, have it corrected by a
qualified electrician.
Water supply tap is not turned on.
•• Turn on water supply tap.
Check that the door is firmly shut.
•• Close the door and press the Start/Pause
button. After pressing the Start/Pause
button, it may take a few moments before
the washing machine begins to spin. The
door must be locked before spin can be
achieved. Add 1 or 2 similar items to help
balance the load. Rearrange load to allow
proper spinning.
Door does not open
•• Once washing machine has started,
the door cannot be opened for safety
reasons. Check if the ‘Door Lock’ icon is
illuminated. You can safely open the door
after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed
•• The washing time may vary by the
amount of laundry, water pressure, water
temperature and other usage conditions.
If an imbalance is detected or if the suds
removing programme is on, the wash time
will increase.
Fabric softener
overflow
Too much softener may cause an
overflow.
Softeners dispensed
too early
Too much softener may cause an
premature dispensing.
Dry problem
Check water supply.
•• Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum fill line.
•• Follow the guidelines provided by the
detergent manufacturer.
•• Close the dispenser drawer slowly. Do not
open the drawer during the wash cycle.
•• Do not overload. Check that the washing
machine is draining properly to extract
adequate water from the load. Clothes
load is too small to tumble properly. Add a
few towels.
•• Turn off water supply tap.
41
Symptoms
Odor
42
Reason
Solution
This odor is caused by the rubber
attached to the washing machine.
•• It is the normal odor of new rubber and
will disappear after the machine has been
run a few times.
If the rubber door gasket and
door seal area are not cleaned
regularly, odors can occur from
mold or foreign substances.
•• Be sure to clean the gasket and door
seal regularly and check under the door
seal for small items when unloading the
washer.
Odors can occur if foreign
substances are left in the
drainage pump filter.
•• Be sure to clean the drainage pump filter
regularly.
Odors can occur if the drainage
hose is not properly installed,
causing siphoning (water
flowing back inside the washing
machine).
•• When installing the drainage hose, be
sure that it doesn’t become kinked or
blocked.
Using the dry function, odors can
occur from lint and other laundry
matter sticking to the heater.
(Dryer model only)
•• This is not a malfunction.
A particular odor can occur from
drying wet clothes with hot air.
(Dryer model only)
•• The odor will disappear after a short
while.
ENGLISH
Error Messages
Symptoms
Reason
Solution
Water supply is not adequate in
area.
•• Check another tap in the house.
Water supply taps are not
completely open.
•• Fully open tap.
Water supply hose(s) are kinked.
•• Straighten hose(s).
The filter of the supply hose(s)
are clogged.
•• Check the filter of the supply hose.
If water leakage occurred in the
supply hose (aqua stop hose),
indicator ‘ ’ will become red.
•• May vary depending on the model.
Drain hose is kinked or clogged.
•• Clean and straighten the drain hose.
The drain filter is clogged.
•• Clean the drain filter.
Load is too small.
•• Add 1 or 2 similar items to help balance
the load.
Load is out of balance.
•• Add 1 or 2 similar items to help balance
the load.
The appliance has an imbalance
detection and correction system.
If individual heavy articles are
loaded (e.g. bath mat, bath
robe, etc.) this system may stop
spinning or even interrupt the
spin cycle altogether.
•• Rearrange load to allow proper spinning.
If the laundry is still too wet at
the end of the cycle, add smaller
articles of laundry to balance the
load and repeat the spin cycle.
•• Rearrange load to allow proper spinning.
43
Symptoms
Reason
Solution
Ensure door is not open.
•• Close the door completely.
If ‘ ,
,
’ is not released, call for
service.
Control error.
•• Unplug the power plug and call for
service.
Water overfills due to the faulty
water valve.
•• Close the water tap.
•• Unplug the power plug.
•• Call for service.
•• Close the water tap.
Malfunction of water level sensor.
•• Unplug the power plug.
•• Call for service.
44
Over load in motor.
•• Allow the washing machine to stand for
30 minutes to allow the motor to cool,
then restart the cycle.
Water leaks.
•• Call for service.
The washer experienced a power
failure.
•• Restart the cycle.
Does not dry
•• Call for service.
ENGLISH
WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
•• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the
product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/
installation.
•• Failure of the product to perform during power failures and interruptions or inadequate electrical service.
•• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted
water supply or inadequate supply of air.
•• Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the
Product’s owner’s manual.
•• Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
•• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended
purpose, or any water leakage where the product was not properly installed.
•• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use,
or use of accessories, components, or consumable cleaning products that are not approved by LG.
•• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish
of your product, unless such damage results from defects in materials or workmanship.
•• Damage or missing items to any display, open box, discounted, or refurbished Product.
•• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and
Serial numbers, along with original retail sales receipt, are required for warranty validation.
•• Increases in utility costs and additional utility expenses.
•• Repairs when your Product is used in other than normal and usual household use or contrary to the instructions
outlined in the Product’s owner’s manual.
•• Costs associated with removal of your Product from your home for repairs.
•• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions, including LG’s owner’s and installation manuals.
•• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of
parts not approved or specified by LG.
Strange vibration or noise
caused by not removing transit
bolts or tub support.
Leakage caused by dirt (hair,
lint) on gasket and door glass.
Tub
support
Carton
base
Transit
bolt
Remove the transit bolts &
tub support.
Clean the gasket & door
glass.
45
Leakage caused by the damaged
gasket. The gasket is damaged
because the clothes are jammed
between the door glass and the
gasket
Replace the gasket.
Not draining caused by clogging
of pump filter.
Clean the pump filter.
Water is not coming because
water inlet valve filters are
clogged or water supply hoses
are kinked.
Clean the inlet valve
filter or reinstall the water
supply hoses.
Water is not coming because too
much detergent use.
Laundry is hot or warm after
finished washing because the
supply hoses are installed in
reverse.
Water is not supplied because
the water tap is not turned on.
Leakage caused by improper
installation of drain hose or
clogged drain hose.
Cold
Hot
Inlet Filter
Clean the detergent
disperser drawer.
Dispenser
Cold
Water
Inlet
Hot Water
Inlet
(optional)
Reinstall the supply hoses.
Turn on the water tap.
water tap
Elbow
Bracket
Reinstall the drain hose.
Tie Strap
Leakage caused by improper
installation of water supply hose
or using other brand supply
hoses.
46
Reinstall the supply hose.
Reconnect the power cord
or change the electrical
outlet.
Level
Service trips to deliver, pick
up, install the product or for
instruction on product use. The
removal and reinstallation of the
Product.
1°
If all screws are not installed
properly, it may cause excessive
vibration (Pedestal model only).
Water hammering (banging)
noise when washing machine is
filling with water.
The warranty covers
manufacturing defects
only. Service resulting from
improper Installation is not
covered.
Install 4 screws at each
corner (Total 16EA).
High
Pressure
Water
Hit!!
Natural
water flow
Sudden
stopping
Loud noise water flow
Adjust the water pressure
by turning down the water
valve or water tap in the
home.
47
ENGLISH
No power problem caused by
loose connection of power cord
or electrical outlet problem.
OPERATING DATA
Product fiche_Commission Directive 96/60/EC
Supplier’s trade mark
Supplier’s model identifier
LG
FH6F9BDH(0~9)N
The energy efficiency class of the model is determined in accordance with Annex IV. Expressed as ‘Energy
efficiency class… on a scale of A (more efficient) to G (less efficient)’. Where this information is provided in a
table this may be expressed by other means providing it is clear that the scale is from A (more efficient) to G (less
A
efficient).
Where the information is provided in a table, and where some of the appliances listed in the table have been
granted a ‘Community Eco-label’ pursuant to Regulation (EEC) No 880/92, this information may be included
here. In this case the row heading shall state ‘Community Eco-label’, and the entry shall consist of a copy of the
No
Eco-label mark. This provision is without prejudice to any requirements under the EU Eco-label scheme.
Energy consumption for washing, spinning, and drying, in kWh per complete operating cycle as defined in Annex
I note V.
Energy consumption for washing and spinning only, in kWh per washing cycle as defined in Annex I note VI.
7.97
kWh / cycle
1.26
kWh / cycle
Washing performance class determined in accordance with Annex IV. Expressed as ‘Washing performance
class … on a scale of A (higher) to G (lower)’. This may be expressed by other means provided it is clear that
A
the scale is from A (higher) to G (lower).
Water extraction efficiency for a standard 60 °C cotton washing cycle, determined in accordance with the test
procedures of the harmonised standards referred to in Article 1 (2). Expressed as ‘Water remaining after spin …
44
%
1600
rpm
Washing capacity of appliance for a standard 60 °C cotton washing cycle, as defined in Annex I note IX.
12
kg
Drying capacity of appliance for a standard ‘dry cotton’ drying cycle, as defined in Annex I note X.
8
kg
131
litres / cycle
68
litres / cycle
725
min.
1594
kWh / year
26200
litres / year
252
kWh / year
13600
litres / year
% (as proportion of dry weight of the wash)’.
Maximum spin speed attained as defined in Annex I note VIII.
Water consumption for washing, spinning and drying, in litres per complete operating cycle as defined in Annex I
note XI.
Water consumption for washing and spinning only, in litres, per standard 60 °C cotton washing (and spinning)
cycle determined in accordance with the test procedures of the harmonized standards referred to in Article 1 (2).
Washing and drying time. Programme time for complete operating cycle (60 °C cotton washing and ‘dry cotton’
drying). For rated washing capacity, determined in accordance with the test procedures of the harmonised
standards referred to in Artlicle 1 (2).
The consumption of energy and water equal to 200 times the consumption expressed in points 5 (energy) and
12 (water). This shall be expressed as ‘estimated annual consumption for a four-person household, always
using the drier (200 cycles)’.
The consumption of energy and water equal to 200 times the consumption expressed in points 6 (energy) and
13 (water). This shall be expressed as ‘estimated annual consumption for a four-person household, never using
the drier (200 cycles)’.
48
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