LG FH6G1BAY2 Owner’s Manual

RELEASING THIS DRAWING
WITHOUT PERMISSION LG
Electronics SHOULD BE
ACCUSED ACCORDING TO THE
LAWS AND COMPANY RULES.
MFL69475501
WORK
SEC.
BRAND
01
MODEL
LG
LANGUAGE
P/NO.
MFL69475501
FH6G1BAY(0-9)
1
FH6G1BAYK(0-9)
A**QKUK
ENG
REMARK
PAGE
56
G+ BEST
12kg Steam Washer
210
수정처 : 인쇄물개발파트
양산처 : 국제인쇄
150
150
1.
2.
3.
4.
Material, printing and exterier size are refer to work tables.
Printing, text size and line are based on LG design film.
Exterier size on the drawing is cutting line.
Before product controlled by criteria sample.
should comply with LG standard of LG(63)-A-5501-34
PDF
ILLUSTRATOR
TRIG.
UNIT
mm
SCALE
N
S
MODELING DESIGNED REVIEWED CHECKED APPROVED
1
매뉴얼 최종 등록
EAGGC00154
16/12/21
주연수
김현석
2
매뉴얼 현실화
EAGGC01042
16/12/28
주연수
김현석
주연수
16.08.18
전종묵
16.08.18
김현석
16.08.18
RELATED DWG.
3
4
REV. NO.
이갑선
16.08.18
REVISION DESCRIPTION
REF. NO.
DATE
PREPARED APPROVED
LG Electronics Inc.
T
I
T
L
E
DWG.
No.
DR COMPLETED
MANUAL,OWNER’S
DRUM-EXPORT 1/1
MFL69475501
OWNER'S MANUAL
MAIN WASHER
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is
installed correctly and safely. Leave these instructions near the
product after installation for future reference.
LSF100
www.LGSIGNATURE.com
MFL69475501
TABLE OF CONTENTS
This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS................................................... 5
IMPORTANT SAFETY INSTRUCTIONS............................................... 5
Disposal of Your Old Appliance........................................................... 10
INSTALLATION.................................................................. 11
Parts.....................................................................................................11
Accessories..........................................................................................11
Specifications...................................................................................... 12
Installation Place Requirements.......................................................... 13
Unpacking and Removing Transit Bolts............................................... 14
Using Anti-Slip Sheets (Optional)........................................................ 15
Wooden Floors (Suspended Floors).................................................... 15
Leveling the Appliance......................................................................... 16
Connecting Supply Hose..................................................................... 16
Installing the Drain Hose..................................................................... 19
OPERATION....................................................................... 20
Using the Washing Machine................................................................ 20
Sorting Laundry................................................................................... 22
Using Detergent and Fabric Softeners................................................ 23
Control Panel....................................................................................... 27
Programme Table................................................................................ 28
Option Programme.............................................................................. 33
Settings................................................................................................ 36
Download Cycles................................................................................. 40
SMART FUNCTIONS........................................................ 41
Application Installation........................................................................ 41
Using the Wi-Fi Function.................................................................... 41
Open Source Software Notice Information......................................... 42
Using the Smart Diagnosis™ Function............................................... 43
MAINTENANCE................................................................. 44
Cleaning the Washing Machine.......................................................... 44
Cleaning the Water Inlet Filter............................................................ 44
Cleaning the Drain Pump Filter.......................................................... 45
Cleaning Auto dispense box............................................................... 46
Tub Clean........................................................................................... 47
Caution on Freezing During Winter.................................................... 48
TROUBLESHOOTING...................................................... 50
Diagnosing Problems......................................................................... 50
Error Messages.................................................................................. 53
WARRANTY....................................................................... 55
OPERATING DATA........................................................... 58
SAFETY INSTRUCTIONS
EN
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect operation
of the product.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to the indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:
Children in the Household
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
5
EN
For use in Europe:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
Children of less than 3 years should be kept away unless
continuously supervised.
Installation
•Never
•
attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
•This
•
appliance should only be transported by two or more people
holding the appliance securely.
•Do
• not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind, or
rain or temperatures below freezing.
•Tighten
•
the drain hose to avoid separation.
•If
• the power cord is damaged or the hole of the socket outlet is
loose, do not use the power cord and contact an authorized service
centre.
•This
•
appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of
the appliance, in such a way that a full opening of the appliance
door is restricted.
6
EN
•This
•
pedestal washing machine must be installed underneath a
matching LG front-loading washing machine manufactured after
2009.
•This
•
appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.
•This
•
appliance is equipped with a power cord having an equipmentgrounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate socket outlet that is installed
and grounded in accordance with all local codes and ordinances.
•Improper
•
connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
•Do
• not modify the power plug provided with the appliance. If it
does not fit the outlet, have a proper outlet installed by a qualified
electrician.
Operation
•Do
• not use a sharp object like drill or pin to press or separate an
operation unit.
•Do
• not repair or replace any part of the appliance. All repairs
and servicing must be performed by qualified service personnel
unless specifically recommended in this Owner’s Manual. Use only
authorized factory parts.
•Use
•
new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.
•Do
• not use liquid chlorine bleach.
•Do
• not operate the applilance without Auto Liquid Dispense Box in
place.
7
EN
•Do
• not reach into the appliance if the tub or agitator is moving.
•Keep
•
the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
•Do
• not put animals, such as pets into the appliance.
•Do
• not leave the appliance door open. Children may hang on the
door or crawl inside the appliance, causing damage or injury.
•Never
•
reach into the appliance while it is operating. Wait until the
drum has completely stopped.
•Do
• not put in, wash or dry articles that have been cleaned in,
washed in, soaked in, or spotted with combustible or explosive
substances (such as wax, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene, vegetable oil, cooking oil, etc.).
Improper use can cause fire or explosion.
•In
• case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
•Do
• not push down the door excessively, when the appliance door is
open.
•Do
• not touch the door during a high temperature programme.
•Do
• not use flammable gas and combustible substances (benzene,
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.
8
EN
•If
• the drain hose or inlet hose is frozen during winter, use it only
after thawing.
•Keep
•
all washing detergents, softener and bleach away from
children.
•Do
• not touch the power plug or the appliance controls with wet
hands.
•When
•
pulling out the power plug from an outlet, hold the power
plug, not the cable.
•Do
• not bend the power cable excessively or place a heavy object
on it.
•If
• there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the area
immediately.
Maintenance
•Securely
•
plug the power plug in the socket outlet after completely
removing any moisture and dust.
•Disconnect
•
the power cord before cleaning the appliance.
•Never
•
unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
•Do
• not spray water inside or outside the appliance to clean it.
9
EN
Disposal of Your Old Appliance
•This
•
crossed-out wheeled bin symbol indicates that waste
electrical and electronic products (WEEE) should be
disposed of separately from the municipal waste stream.
•Old
•
electrical products can contain hazardous substances
so correct disposal of your old appliance will help prevent
potential negative consequences for the environment and
human health. Your old appliance may contain reusable
parts that could be used to repair other products, and other
valuable materials that can be recycled to conserve limited
resources.
•You
•
can take your appliance either to the shop where you
purchased the product, or contact your local government
waste office for details of your nearest authorised WEEE
collection point. For the most up to date information for your
country please see www.lg.com/global/recycling.
10
INSTALLATION
EN
Parts
15
12
14
13
1
Transit bolts
2
Power plug
3
Power button
4
Tub lamp
5
Drum
6
Door
7
Drain hose
8
Drain pump
9
Drain pump filter
10
Lower cover
11
Adjustable feet
12
Auto dispense box
13
Liquid detergent dispenser cap
14
Liquid softener dispenser cap
15
Control panel
Push
Accessories
Cold supply hose (1 EA)
(Option: Hot (1 EA))
Spanner
Caps for covering
transit bolt holes
(Optional)
Elbow Bracket (for
securing drain hose)
Tie strap (Optional)
Rubber bowl (1 EA)
Anti–slip sheets (2 EA)
(Optional)
11
EN
Specifications
Model
Wash Capacity
Power Supply
Size
Product Weight
Permissible Water pressure
LSF100
12 kg (Wash)
220 - 240 V~, 50 Hz
600 mm (W) x 675 mm (D) x 850 mm (H)
80 kg
0.1 - 1.0 MPa (1.0 - 10.0 kgf / cm²)
••Appearance and specifications may change without notice to improve the quality of the product.
••No further backflow protection required for connection to the water supply.
12
EN
Installation Place
Requirements
Location
10 cm
2 cm
2 cm
Level floor : Allowable slope under the entire
appliance is 1°.
Power outlet : Must be within 1.5 meters of
either side of the location of the appliance.
••Do not overload the outlet with more than one
appliance.
Additional Clearance : For the wall, 10 cm:
rear/2 cm: right & left side
••Do not place or store laundry products on top
of the appliance at any time.
••These products may damage the finish or
controls.
WARNING
••The plug must be plugged into an appropriate
outlet that is properly installed and grounded
in accordance with all local codes and
ordinances.
Positioning
••Install the appliance on a flat hard floor.
••Make sure that air circulation around the
appliance is not impeded by carpets, rugs, etc.
••Never try to correct any unevenness in the
floor with pieces of wood, cardboard or similar
materials under the appliance.
••If it is impossible to avoid positioning the
appliance next to a gas cooker or coal burning
stove, an insulation (85x60 cm) covered with
aluminum foil on the side facing the cooker
or stove must be inserted between the two
appliances.
••Do not install the appliance in rooms where
freezing temperatures may occur. Frozen
hoses may burst under pressure. The
reliability of the electronic control unit may be
impaired at temperatures below freezing point.
••Ensure that when the appliance is installed,
it is easily accessible for an engineer in the
event of a breakdown.
••With the appliance installed, adjust all four
feet using a transit bolt spanner to ensure
the appliance is stable, and a clearance of
approximately 20 mm is left between the top
of the appliance and the underside of any
work-top.
••If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
WARNING
••This equipment is not designed for maritime
use or for use in mobile installations such as
caravans, aircraft etc.
Electrical Connection
••Do not use an extension cord or double
adapter.
••Always unplug the appliance and turn off the
water supply after use.
••Connect the appliance to an earthed socket in
accordance with current wiring regulations.
••The appliance must be positioned so that the
plug is easily accessible.
••Repairs to the appliance must only be carried
out by qualified personnel. Repairs carried out
by inexperienced persons may cause injury
or serious malfunctioning. Contact your local
service centre.
13
EN
Unpacking and Removing
Transit Bolts
1
Lift the appliance off the foam base.
••After removing the carton and shipping
material, lift the appliance off the foam
base. Make sure the tub support comes off
with the base and is not stuck to the bottom
of the appliance.
••If you must lay the appliance down to
remove the carton base, always protect the
side of the appliance and lay it carefully
on its side. Do not lay the appliance on its
front or back.
3
••Install the hole caps (optional).
••Locate the hole caps included in the
accessory pack or attached on the back.
Cap
(Optional)
NOTE
Tub Support Carton base
(Optional)
2
14
Remove the bolt assemblies.
••Starting with the bottom two transit
bolts, use the spanner (included) to fully
loosen all transit bolts by turning them
counterclockwise. Remove the bolt
assemblies by wiggling them slightly while
pulling them out.
••Save the bolt assemblies for future use. To
prevent damage to internal components, Do
not transport the washing machine without
reinstalling the transit bolts.
••Failure to remove transit bolts and retainers
may cause severe vibration and noise, which
can lead to permanent damage to the washing
machine. The cord is secured to the back of
the washing machine with a shipping bolt to
help prevent operation with transit bolts in
place.
EN
Using Anti-Slip Sheets
(Optional)
Wooden Floors (Suspended
Floors)
If you install the appliance on a slippery surface,
it may move because of excessive vibration.
Incorrect leveling may cause malfunction
through noise and vibration. If this occurs, install
the anti-slip sheets under the leveling feet and
adjust the level.
••Wooden floors are particularly susceptible to
vibration.
••To prevent vibration we recommend you place
rubber cups at least 15 mm thick of the each
foot of the appliance, secured to at least two
floor beams with screws.
1
Clean the floor to attach the anti-slip sheets.
••Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains,
the anti-slip sheets may slip.
2
Adjust the level after placing the appliance in
the installation area.
3
Place the adhesive side of the anti-slip
sheets on the floor.
••It is most effective to install the anti-slip
sheets under the front legs. If it is difficult to
place the pads under the front legs, place
them under the back legs.
This side up
Adhesive side
4
Ensure the appliance is level.
••Push or rock the top edges of the appliance
gently to make sure that the appliance
does not rock. If the appliance rocks, level
the appliance again.
Rubber Cup
••If possible install the appliance in one of the
corners of the room, where the floor is more
stable.
••Fit the rubber cups to reduce vibration.
NOTE
••Proper placement and leveling of the washing
machine will ensure long, regular, and reliable
operation.
••The washing machine must be 100%
horizontal and stand firmly in position.
••It must not ‘Seesaw’ across corners under the
load.
••The installation surface must be clean, free
from floor wax and other lubricant coatings.
••Do not let the feet of the washing machine get
wet. Failure to do so may cause vibration or
noise.
••You can obtain rubber cups (p/
no.4620ER4002B) from the LG Service
Centre.
NOTE
••You can obtain anti-slip sheets from the LG
Service Centre.
15
EN
Leveling the Appliance
Connecting Supply Hose
If the floor is uneven, turn the adjustable feet
as required (Do not insert pieces of wood etc.
under the feet). Make sure that all four feet are
stable and resting on the floor and then check
that the appliance is perfectly level (Use a spirit
level).
••Once the appliance is level, tighten the lock
nuts up towards the base of the appliance. All
lock nuts must be tightened.
••Water supply pressure must be between 0.1
MPa and 1.0 MPa (1.0‒10.0 kgf/cm2).
••Do not overtighten the water supply hose.
••If the water supply pressure is more than
1.0 MPa, a decompression device should be
installed.
••Periodically check the condition of the hose
and replace the hose if necessary.
Checking the Rubber Seal on the
Supply Hose
Raise
Lower
Lock nut
Two rubber seals are supplied with the water
inlet hoses. They are used for preventing water
leaks. Make sure the connection to taps is
sufficiently tight.
Tighten all 4
lock nuts securely
Diagonal Check
••When pushing down the edges of the top plate
diagonally, the appliance should not move up
and down at all (check both directions). If the
appliance rocks when pushing the machine
top plate diagonally, adjust the feet again.
Hose connector
Rubber seal
NOTE
••Timber or suspended type flooring may
contribute to excessive vibration and
unbalance.
••If the washing machine is installed on a raised
platform, it must be securely fastened in order
to eliminate the risk of falling off.
16
Hose connector
Rubber seal
EN
Connecting Hose to Water Tap
3
Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the four fixing screws.
4
Push the supply hose vertically upwards
so that the rubber seal within the hose
can adhere completely to the tap and then
tighten it by screwing it to the right.
Connecting Screw-Type Hose to Tap
with Thread
Screw the hose connector onto the water supply
tap.
Plate
Connecting Screw-Type Hose to Tap
Without Thread
1
Supply
hose
Loose the four fixing screws.
Upper
connector
Rubber
seal
Connecting One Touch Type Hose to
Tap Without Thread
1
Fixing screw
2
Remove the guide plate if the tap is too large
to fit the adapter.
Guide plate
Unscrew the adapter ring plate and loose the
four fixing screws.
Ring plate
2
Remove the guide plate if the tap is too large
to fit the adapter.
Guide plate
17
EN
3
Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the four fixing screws
and the adapter ring plate.
Connecting Hose to Appliance
Attach the hot water line to the hot water inlet
on the back of the washer. Attach the cold water
line to the cold water inlet on the back of the
washer.
Hot water
supply
(optional)
4
Pull the connector latch plate down, push the
supply hose onto the adapter, and release
the connector latch plate. Make sure the
adapter locks into place.
Latch plate
NOTE
••After completing connection, if water leaks
from the hose, repeat the same steps. Use
the most conventional type of tap for the water
supply. In case the tap is square or too big,
remove the guide plate before inserting the tap
into the adaptor.
Using the Horizontal Tap
Horizontal tap
NOTE
••After connecting the supply hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, and etc.)
in the water lines. Let the water drain into a
bucket, and check the water temperature.
Extension tap
Square tap
18
Cold
water
supply
EN
Installing the Drain Hose
••The drain hose should not be placed higher
than 100 cm above the floor. Water in the
appliance may not drain or may drain slowly.
••Securing the drain hose correctly will protect
the floor from damage due to water leakage.
••If the drain hose is too long, do not force
it back into the appliance. This will cause
abnormal noise.
~ 100 cm
~ 145 cm
~ 105 cm
max. 100 cm
••When installing the drain hose to a sink,
secure it tightly with string.
••Securing the drain hose correctly will protect
the floor from damage due to water leakage.
Laundry tub
Hose retainer
max. 100 cm
Tie strap
max. 100 cm
19
OPERATION
EN
Using the Washing Machine
4
Choose the desired wash programme.
5
Select the options you want to change.
6
After changing the options, press OK.
Before the first wash, select a washing
programme, allow the washing machine to wash
without clothing. This will remove residue and
water from the drum that may have been left
during manufacturing.
1
2
3
Sort laundry and load items.
••Sort laundry by fabric type, soil level, colour
and load size as needed. Open the door
and load items into the washing machine.
Turn on the washing machine.
••Press the Power button to turn on the
washing machine.
30
40
℃
60
7
Begin cycle.
••Press the Start/Pause button to begin the
cycle. The washing machine will agitate
briefly without water to measure the weight
of the load. If the Start/Pause button is
not pressed for few minutes, the washing
machine will shut off and all settings will
be lost.
8
End of cycle.
••When the cycle is finished, a melody will
sound. Immediately remove your clothing
from the washing machine to reduce
wrinkling. Check around the door seal
when removing the load for small items that
may be caught in the seal.
Use the Auto Detergent function or dispense
the detergent manually. If you use the Auto
Detergent function, turn on the Icon( ) on
the settings window. For more information,
refer to ‘Using Detergents and Fabric
Softeners’
X
20
EN
NOTE
••Leaving wet laundry in drum for a long time
may cause a bad smell. Take out the laundry
immediately after the wash programme has
finished.
••When using the Main Washer and the Mini
Washer together, pressing the Power button
shows the following display.
••Press the O marked and open the door as
shown below.
Main
Washer
Daily
Cycles
Mini
wash
Mini
Washer
••When you select a programme, the expected
energy and water consumption of the wash
programme is displayed as shown below.
(The left bar above the symbol ( ) indicates
the expected energy consumption and the
right bar above the symbol ( ) indicates the
expected water consumption.)
CAUTION
••The button cannot be recognized when the
door is open. Press again after closing the
door.
••Once the wash programme has finished,
the amount of energy, water, detergent and
softener consumed is displayed as shown
below.
(The bars indicate approximately 0.5 kWh of
energy, 30ℓ of water, 30 ml of detergent, and
20ml of softener consumed.)
End of Cycle
Allergy Care
Energy
Water
Detergent
+
Softener
+
21
EN
Sorting Laundry
1
3
Look for a care label on your clothes.
••This will tell you about the fabric content
of your garment and how it should be
washed.
••Symbols on the care labels.
Wash temperature
Normal machine wash
Caring before loading.
••Combine large and small items in a load.
Load large items first.
••Large items should not be more than half
the total wash load. Do not wash single
items. This may cause an unbalanced load.
Add one or two similar items.
••Check all pockets to make sure that
they are empty. Items such as nails, hair
clips, matches, pens, coins and keys can
damage both your washing machine and
your clothes.
Permanent press
Delicate
Hand wash
Do not wash
2
22
Sorting laundry.
••To get the best results, sort clothes into
loads that can be washed with the same
wash cycle.
••Different fabrics need to be washed at
varying temperatures and spin speeds.
••Always sort dark colours from pale
colours and whites. Wash separately as
dye and lint transfer can occur causing
discolouration of white and pale garments.
If possible, do not wash heavily soiled
items with lightly soiled ones.
−−Soil (Heavy, Normal, Light) :
Separate clothes according to amount of
soil.
−−Colour (White, Lights, Darks):
Separate white fabrics from coloured
fabrics.
−−Lint (Lint producers, Collectors):
Wash lint producers and lint collectors
separately.
••Close zippers, hooks and strings to make
sure that these items don’t snag on other
clothes.
••Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto
stains to help lift dirt.
CAUTION
••Check inside the drum and remove any items
from a previous wash.
Using Detergent and Fabric
Softeners
4
Using the Auto Dispense Function
When the Auto Detergent function is turned
on, detergent and softener are automatically
dispensed in amounts based on the amount of
laundry, after which the wash cycle starts.
1
Press the O mark to open the lower cover as
shown below.
Pour the detergent and softener into their
respective compartments.
−−The auto dispense box has two
reservoirs. Put the liquid detergent (
) into the left reservoir and the fabric
softener (
) into the right reservoir.
−−Fill up to the Max line.
Softener
Detergent
(
(
)
)
Push
5
2
Press PUSH on the Auto dispense box as
shown below.
After filling, turn the caps to the right to close
tight.
Softener
Detergent
(
(
)
)
Push
3
6
Insert the auto dispense box until you hear a
click sound.
7
Close the Lower cover.
8
Turn on the Auto Detergent function.
Turn the caps on the auto dispense box to
the left to open them.
Softener
Detergent
(
(
)
Push
)
X
23
EN
NOTE
••Before using the appliance, check if there is
any detergent in the auto dispense box.
••When the auto dispense box is filled with
detergent, the detergent will last for about 18
standard cycles with half a load of laundry in
drum.
••The default settings are configured to
automatically dispense 70 ml of detergent and
30 ml of softener for 4 - 6 kg of normally soiled
laundry. This can be changed using the More
Settings button. For more details, refer to
“Auto Dispense”.
••When you wash laundry with a load size of
4 - 6 kg, please refer to the recommended
amount of the detergent as indicated by the
detergent maker.
••When you select Auto Wash, Auto Detergent
is automatically turned on.
••Turn on the detergent/softener refill alarm to
be notified of when to refill.
••Remove any residual detergent outside the
auto dispense box before refilling it.
••If you want to use a different type of detergent,
follow the steps as shown above.
••Do not use force to pull out the auto dispense
box.
••Pour detergent or softener into the respective
reservoir and push the box back inside until
you hear a clicking sound.
••To set Auto Detergent in a programme
where the use of a neutral detergent is
recommended, press the Cancel button when
you are prompted with the message to supply
wool detergent. The detergent will then be
dispensed automatically.
CAUTION
••Pull out the dispensing box only when refilling
or replacing detergent.
••Please use liquid detergents for drums only.
••Do not put any detergent powder into the auto
dispense box.
••Do not put liquid bleach into the auto dispense
box.
••The auto dispensing function may not
work properly with some concentrated gel
detergents. Please use a separate cup instead
to dispense the gel detergent.
••Be careful not to mix detergent with a fabric
softener.
••When you pull or insert the auto dispense box,
the liquid detergent and the fabric softener
may spill out onto the floor. Please wipe them
away.
••Before using the auto detergent/softener,
make sure the Auto Dispense function is
turned on in the Settings.
••Do not leave detergent or fabric softener in the
reservoirs for a long time as they may harden
and fail to dispense automatically.
••The holes on the left and the right as shown in
the figure below are ventilation holes that help
with the automatic dispensing of the detergent
and softener. If you hold the dispensing box
upside down, the detergent and the softener
may leak out of it.
Front
Ventilation
hole
Ventilation
hole
Rear
••If the ventilation holes are blocked, the Auto
Dispense function may not work properly.
Check them when you clean the dispensing
box.
24
EN
Dispensing Detergent Manually
You may disable the Auto Detergent function if
necessary.
••To dispense a different kind of detergent
(powder detergent, neutral detergent, or
oxygen-based bleach) manually without
using the Auto Detergent function, use the
separately provided Rubber bowl.
1
Turn off Auto Detergent function.
2
Put detergent in the Rubber bowl.
3
Put the Rubber bowl into the drum.
CAUTION
••Do not pour fabric softener directly on the
clothes.
••Dispense the fabric softener using the Auto
Detergent function.
••Put the Rubber bowl in carefully to avoid
direct contact between the detergent and
the laundry. Detergent with strong bleaching
power may cause laundry discolouration.
••Apply the recommended amount of detergent
as indicated by the detergent maker. Using
an excessive amount of detergent may leave
the laundry smelling of detergent residue after
washing.
NOTE
••Dispense the detergent by referring to the
scale mark in the Rubber bowl.
••When washing is finished, wash the Rubber
bowl clean before storing it.
••To use fabric softener, turn on the Auto
Softener function.
••Do not use the Rubber bowl with the Auto
Detergent function turned on. Excessive suds
will remain even after rinsing, causing a longer
rinsing time or preventing a proper rinsing.
••When you use the Delay Wash function, Auto
Dispense is recommended.
••You may store the Rubber bowl by folding it as
shown in the figure below.
25
EN
Detergent Dosage
••When you use the Delay Wash or Prewash
function, Auto Dispense is recommended.
••If too much detergent is used, too many suds
can occur, which may result will result in poor
washing results or over-burden the motor with
a heavy weight.
••By default, the dispensed amount of auto
detergent and an auto softener for 4- 6 kg of
regularly soiled fabrics is set to 70 ml and 30
ml, respectively, which can be changed using
the More Settings button.
••Detergent usage may need to be adjusted for
water temperature, water hardness, size and
soil level of the load. For best results, avoid
oversudsing.
••Refer to the label of the clothes, before
choosing the detergent and water
temperature.
••For better washing performance and
whitening, use detergent with the general
powdered bleach.
NOTE
••Do not let the detergent harden.
Doing so may lead to blockages, poor rinse
performance or odour.
26
EN
Control Panel
1 Cycle Category
••This displays the currently available
page. Swipe the display left or right to
show Daily Cycles, Special Cycles, Dry
Cycles(Optional), Download Cycle, and
My Pattern.
••My Pattern is used when you want to wash
with a programme you use frequently. If
you run the same programme more than
three times, it will be registered as My
Pattern.
••Cycle categories may differ on some
models.
2 Start/Pause Button
••This Start/Pause button is used to start the
wash cycle or pause the wash cycle.
4 Programmes
••You may select a desired cycle. For more
information on programmes, refer to
‘Programme Table’.
••You can download the new and special
programmes that are not included in
the appliance's basic programmes in
Download Cycle category.
5 Quick Setting
••Child Lock, Remote Start, Auto
Detergent, Auto Softener, Selection of
Main Washer and Mini Washer, and More
Settings are displayed. You can turn on or
off a function by touch.
••If a temporary stop of the wash cycle is
needed, press the Start/Pause button.
3 Display
••The display shows programmes, remaining
time, options, status messages, etc.
••The display shows the estimated time
remaining while the size of the load is
being calculated automatically.
27
EN
Programme Table
Washing Programme
Daily Cycle
Programme
Cotton
Auto Wash
Easy Care
Mix
Speed 14
Wool
28
Description
Provides better performance
by combining various drum
motions.
Adjusts wash and rinse
patterns automatically,
after detecting the amount
of clothes and soil level to
ensure the best performance
and care.
Suitable for casual shirts
that do not need ironing after
washing.
Fabric Type
Coloured fast garments
(shirts, nightdresses,
pajamas, etc.) and
normally soiled cotton
load (underwear).
Polyamide, acrylic,
polyester.
Various kind of fabrics
except special garments
Enables various fabrics to be
(silk/delicate, sports wear,
washed simultaneously.
dark clothes, wool, duvet/
curtains).
Coloured laundry which is
lightly soiled fast.
Provides fast washing time
CAUTION : Use less
for small loads and lightly
than 10 g of detergent
soiled clothes.
(for 2 kg load) otherwise
detergent may remain on
the clothes.
Enables to wash wool
Machine washable
fabrics. (Use detergent for
woolens with pure new
machine-washable woolens). wool only.
Proper
Temp.
Maximum
Load
40 °C
(Cold to 95
°C)
Rating
40 °C
40 °C
(Cold to 60
°C)
5 kg
40 °C
(Cold to 40
°C)
6 kg
20 °C
(20 °C to
40°C)
2 kg
30 °C
(Cold to 40
°C)
3 kg
EN
Special Cycle
Programme
Allergy Care
Outdoor
Cotton+
Stain Care
Gentle Care
Delicate
Description
Fabric Type
Helps to remove allergens
such as house mite and
pollen.
Suitable for water-proof
clothes made of Gore-tex or
Windstopper, etc.
Cotton, underwear, pillow
covers, bed sheets, baby
wear
Leisure clothes such
as water-proof jacket,
trousers
Coloured fast garments
(shirts, nightdresses,
pajamas, etc.) and
normally soiled cotton
load (underwear).
Provides optimised washing
performance for large
amount of laundry with less
energy consumption.
Wash off several kinds of
stain such as wine, juice,
dirt, etc. (Water temperature
is increased step by step for
washing various stains.)
For hand washable delicate
clothes such as lingerie,
dresses, etc.
For delicate clothes such as
underwear, blouses, etc.
Cotton blended fabrics,
no delicate clothes
Hand washable clothes.
Delicate, easily damaged
laundry.
Proper
Temp.
60 °C
(60 °C to 95
°C)
30 °C
(Cold to 40
°C)
Maximum
Load
6 kg
2 kg
60 °C
(Cold to 60
°C)
Rating
40 °C or 60
°C
(30 °C to 60
°C)
3 kg
20 °C
(Cold to
30°C)
30 °C
(Cold to 40
°C)
1.5 kg
3 kg
29
EN
Download Cycle
Programme
Tub Clean
Rinse+Spin
Refresh
Turbo 49
Spin
Description
Fabric Type
Cleans inside of the washing
machine.
Use for laundry that need
rinsing only or to add rinseNormal fabrics which can
added fabric softener to
be washable.
laundry.
Cotton mixed, polyester
Removes wrinkles within
mixed dress shirts,
30mins with steam
blouses
Provides fast washing time
Colored laundry which is
for small loads and lightly
lightly soiled.
soiled clothes.
Only for spin
-
Proper
Temp.
Maximum
Load
60 °C
-
No choice
No choice
40 °C
(Cold to 40
°C)
No choice
3 items
6 kg
-
••Water Temperature: Select the appropriate water temperature for chosen wash programme. Always
follow garment manufacturer’s care label or instructions when washing.
••Set program at "Cotton+ 40 °C (Half Load)", "Cotton+ 60 °C (Half Load)", "Cotton+ 60 °C (Full Load)"
option for test in conformity with EN60456 and Regulation 1015/2010.
+ 60°C (Full Load)
−−Standard 60 °C cotton program : Cotton+
−−Standard 60 °C cotton program : Cotton+
+ 60°C (Half Load)
−−Standard 40 °C cotton program : Cotton+
+ 40°C (Half Load)
(They are suitable to clean normally soiled cotton laundry.)
(They are the most efficient programmes in terms of combined energy and water consumptions for
washing that type of cotton laundry.)
••Actual water temperature may differ from the declared cycle temperature.
••The test results depend on water pressure, water hardness, water inlet temperature, room
temperature, type and amount of load, degree of soiling utilized detergent, fluctuations in the main
electricity supply and chosen additional options.
NOTE
••Neutral detergent is recommended.
30
EN
Extra Options
Programme
Turbo Wash
Prewash
Medic Rinse
Crease Care
Delay Wash
Cotton
Auto Wash
Mix
Easy Care
Speed 14
**Wool
Allergy Care
Stain Care
**Outdoor
**Gentle Care
Cotton+
**Delicate
Tub Clean
Refresh
Rinse + Spin
Turbo 49
Spin
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●*
••* : This option is automatically included in the programme and can not be deleted.
••** : This programme recommends using a neutral detergent or an exclusive detergent.
31
EN
Operating Data
Programme
Max RPM
Cotton
Auto Wash
Mix
Easy Care
Speed 14
Wool
Allergy Care
Stain Care
Outdoor
Gentle Care
Cotton+
Delicate
Tub Clean
Refresh
Rinse + Spin
Turbo 49
Spin
1600
1600
1600
1200
800
800
1600
1600
800
800
1600
800
1600
1600
1600
NOTE
••Information of main washing programmes at half load.
32
Programme
Time in
Minutes
Remaining moisture
content
Water in
Litre
Energy in kWh
Cotton (40 °C)
Cotton+ (60 °C)
101
196
44 %
44 %
68
45
0.51
0.46
EN
Option Programme
When you select a programme, washing starts
with the default settings. If needed, change the
options as shown below.
1
2
3
4
5
6
: Soil
: Rinse
: Temp.
: Spin
: Add Option
: Add Drying
(Optional)
1
Press the Power button.
2
Select a washing programme.
3
Select the options you want to change.
4
Change the options and press the OK
button.
5
Press the Start/Pause button.
1
Soil
Light
Use this option when the soil level is lower than
a general washing.
Normal
Use this option for general washing.
Heavy
2
Rinse
Rinse+
Add rinse once.
Rinse++
Add rinse twice.
Rinse & Hold
The programme is paused until start button is
pressed again when rinse is finished.
Rinse+ & Hold
Add rinse once then after rinsing process, the
programme is paused until Start/Pause button is
pressed again.
3
Temp.
The 3 button selects the wash temperature
combination for the selected programme. Press
the desired setting. All rinses use cold tap water.
••Select the water temperature suitable for
the type of load you are washing. Follow the
garment fabric care labels for best results.
4
Spin
Spin speed level can be selected by pressing
the 4 button repeatedly.
NOTE
••When you select No Spin, it will still rotate for
a short time to drain quickly.
••The spin setting range may be different
depending on programmes.
Select this option to wash heavily soiled laundry
with more power compared to the standard
wash for each programme.
33
EN
5
Add Option
Option settings may be different depending on
programmes.
Turbo Wash (
)
Wash programme in under 1 hour with energy
and water saving. (based on half of laundry)
Prewash (
)
If the laundry is heavily soiled, the Prewash is
recommended.
NOTE
••If you select Prewash after putting the
detergent directly in drum, the detergent
may be washed away, causing less washing
performance. When selecting Prewash, be
sure to set to Auto Detergent.
Medic Rinse (
)
For best results or for cleaner rinsing. This
allows the final rinse to be heated to 40
degrees.
Crease Care (
)
If you want to prevent creasing, select Crease
Care option.
NOTE
••To prevent tangling of your laundry, the tub will
rotate for a certain period of time after spinning
is finished.
34
EN
Delay Wash(
Add Item
)
You can set a time delay so that the washing
machine will start automatically and finish after
a specified time interval.
1
Press the Power button.
2
Select a washing programme.
3
Press Delay Wash (
programme.
4
When you want to change the time, touch
the display.
5
Set Est. End Time.
6
Press the OK button.
) under the
NOTE
••The delay time is the time up until the
end of the programme, not the start. The
actual running time may vary due to water
temperature, wash load and other factors.
••When the Delay Wash has been set, the
remaining time appears on the display.
••The delay time can be set up to 24 hours
from now and cannot be set if it is within the
minimum hours of a wash programme.
••To cancel the Delay Wash function, the Power
button should be pressed.
Laundry can be added or removed after the
washing programme is started.
1
Press the Start/Pause button.
2
Press the Add Item.
3
Open the door after door lock is released.
4
Add or remove laundry.
5
Press the Start/Pause button again to
continue the cycle. The cycle continues
automatically.
NOTE
••For safety reasons, the door remains locked
when the water level or temperature is high. It
is not possible to add laundry during this time.
••If the water temperature in the drum is high,
wait until it cools down.
CAUTION
••When adding laundry, make sure to
completely push it into the drum. If laundry
gets stuck in the door latch hole, the rubber
packing may be damaged, causing water
leakage and malfunction.
••Forcing the door open may cause part
damage, destruction, or safety problems.
••If you open the door while there are a lot of
suds and water in the drum, the suds or water
may flow, causing burn injury or wet floor.
35
EN
Settings
Remote Start (
Swipe the settings window down to change
more settings. Press the More Settings button
to change more settings.
Use a smart phone to control your appliance
remotely. You can also monitor your cycle
operation so you know how much time is left in
the cycle.
X
)
NOTE
••You must first connect to a gateway and
register your appliance in order to use the
Remote Start function. (Refer to Smart
Functions)
Child Lock (
)
Use this option to disable the controls. This
feature can prevent children from changing
cycles or operating the appliance.
Locking the Control Panel
Press Child Lock (
) on the settings window
and then Child Lock is turned on.
NOTE
••Turning off the power will not reset the child
lock function. You must deactivate child lock
before you can access any other functions.
••When Child Lock is turned on, the Wi-Fi icon
on the display window is changed to the Child
Lock (
) icon.
••When Child Lock is turned on, you cannot
operate any buttons except the Power button
and Switching between Main Washer and Mini
Washer.
Unlocking the Control Panel
Press Child Lock (
) on the settings window
and then Child Lock is turned off.
Wi-Fi( )
Set the Wi-fi connection. When Wi-Fi is turned
on, the Wi-Fi icon ( ) is displayed on the
settings window.
To Use Remote Start:
1
Press the Power button.
2
Put the laundry in drum.
3
Press Remote Start icon or More Settings
button on the settings window, turn on
Remote Start option.
X
Settings
Child Lock
Wi-Fi
Remote Start
Auto Dispense
Sound
4
Start a cycle from the LG Smart ThinQ
application on your smart phone.
NOTE
••If you do not start your appliance, it will wait to
start a cycle until you turn off your appliance
from the application or disable the Remote
Start function.
••When Remote Start is turned on, the door is
automatically locked.
To Disable Remote Start:
When the Remote Start is unactivated, turn off
Remote Start option.
NOTE
••If the door is open, Remote Start is disabled.
36
EN
Auto Dispense (
)
Sound (
)
Select this to turn on or off Auto Dispense.
••When you set Refill Alarm, you can find out
when to refill the detergent or the softener.
••You can change the detergent or softener
amount as shown below.
Use this option to turn on or off the sound when
the button is pressed.
1
Press the Power button.
Set brightness from 20 % to 100 %.
2
Under the More Settings button on the
settings window, select the Auto Dispense
option.
Brightness (
Language (
A
)
)
Change the desired language.
Time (
)
Change the current time.
Settings
Wi-Fi
Summer Time (
Remote Start
Auto Dispense
Sound
Brightness
3
s
)
Use this when you want to set the summer time.
100%
Smart Diagnosis ( + )
Turn on Auto Detergent.
Select this when the appliance has malfunctions
or errors. For more information, refer to Smart
Diagnosis.
Auto Dispense
Auto Detergent
Amount
Set the load size for 4 - 6 kg of fabrics
with average soil.
(Minimum 10 ml - Maximum 200 ml)
Auto Softener
4
Set the Auto Dispense Amount you want to
change and then press OK.
Auto Detergent
Amount
0 5 0
ml
37
EN
Washer Pairing (Optional) (
)
Select this to (un)pair the Main Washer and the
Mini Washer.
••This option is available when the Main Washer
is used with the Mini Washer.
1
Press the Power button.
2
Under the More Settings button on the
settings window, select the Washer Pairing
option.
NOTE
••If you fail to pair the Mini Washer, refer to the
following steps:
1
Ensure that the power cable of the
Mini Washer is plugged in.
2
When it is plugged in, reset the Mini
Washer according to the instructions.
Step 1. Press the Power button to turn
on the Mini Washer.
Step 2. Press and hold Light Soil and
Rinse+Spin at the same time for 7
seconds.
3
When pairing fails two times or more,
reset both the Main Washer and the
Mini Washer.
For information on how to reset the
Main Washer, refer to Factory Data
Reset.
Settings
Summer Time
Smart Diagnosis
Washer Pairing
User Guide
Programme Update
3
Press the Pair button.
4
When pairing is done, a window pops up the
message for completing the washer pairing.
••When '0' appears on the display, repeat Step
2.
••When the reset is completed, a number that is
'1' or above is displayed. Try pairing again by
referring to Washer Pairing.
38
EN
Switching Between Main and Mini
Washer
Select this to switch the washing mode between
Main Washer and Mini Washer. You can swipe
the settings window down to select Main
Washer or Mini Washer.
X
Factory Data Reset (
)
Delete all the stored data and reset to the
default settings.
1
Press the Power button.
2
Under the More Settings button on the
settings window, select the Factory Data
Reset option.
Main
Settings
Mini
Washer Pairing
NOTE
User Guide
••This feature is available only when the Mini
Washer is connected.
••The cycles in Main Washer and Mini Washer
are available at the same time and during the
simultaneous cycles, the following display
appears.
Programme Update
Factory Data Reset
Open Source Licenses
3
Press the Reset button.
4
Press the Yes button.
NOTE
User Guide (
)
Use this when you want to see how the washing
machine is operating on the display window.
Programme Update (
••Upon the factory data reset of the Main
Washer, all data including the Wi-Fi settings
will be deleted.
••The pairing can be delayed or fail due to
problems communicating between Main
Washer and Mini Washer or a Wi-Fi issue.
)
A newer version is available.
39
EN
Download Cycles
The Download Cycles features of this appliance
allow you to download new and special cycles
that are not included in the appliance's basic
cycles.
Once Cycle Download is completed in the
washing machine, the appliance keeps the
downloaded cycle until you change it to a new
downloaded cycle.
To Download Cycles by Using an
Application
Use this function when you want to download
cycles by installing the LG Smart ThinQ app.
1
Press the Power button.
2
Using the 'LG Smart ThinQ' app,
check which programmes are currently
downloaded.
••If you try to download programmes on
many different smart phones at the same
time, the programme displayed on your
smart phone may be different from the
actual programme downloaded on the
washing machine.
••Press on ( ) the display for downloaded
programmes to check which cycle has
been downloaded on the washing machine.
3
40
Select Downloaded botton.
••Settings available for selection may differ
depending a downloaded cycle.
NOTE
••You can download cycles after registering
the appliance and configuring the Wi-Fi
connection. For information on how to
register the appliance and configure the Wi-Fi
connection, refer to 'Using the Wi-Fi Function'.
••You can download a desired programmes
through the 'LG Smart ThinQ' app. For more
information on each programmes, refer to the
'LG Smart ThinQ' app.
••Depending on the type of washing machine
purchased, different programmes will be
available.
••The download programmes may be different
depending on the updated version of the 'LG
Smart ThinQ' app.
To Download Cycles Directly from
the Appliance
1
Press the Power button.
2
Press the Edit button on the display for
Download Cycles.
••If there is no free space for downloads,
delete the existing programmes.
3
Select a desired programme by pressing
(
) on the change mode.
To Delete a Downloaded Cycle
1
Press the Power button.
2
Press the Edit button on the display for
Download Cycles.
3
Press the (
) button for the programme
you want to delete.
4
Press the OK button.
SMART FUNCTIONS
EN
Application Installation
Using the Wi-Fi Function
Search for the LG Smart ThinQ application
from the Google Play Store on a smart phone.
Follow instructions to download and install the
application.
Communicate with the appliance from a smart
phone using the convenient smart features.
Product Registration
1
Select the appliance in the application.
2
Select the menu on the upper right side to
access settings and features.
1
Run the LG Smart ThinQ application on a
smart phone.
2
Create an account and sign in.
3
Select Register.
4
Select Front Load Washer.
5
Follow the instruction on the smart phone.
NOTE
••To verify the Wi-Fi connection, check the Wi-Fi
icon( ) on the control panel is lit.
••LG Smart ThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
••The machine supports 2.4 GHz Wi-Fi networks
only.
••If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
••The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
••The network connection may not work properly
depending on the internet service provider.
••The surrounding wireless environment can
make the wireless network service run slowly.
••The application is subject to change for
appliance improvement purposes without
notice to users.
Using the Application
Washer Cycle
Set or download any perferred cycle and operate
by remote control.
Tub Clean Coach
Check the appropriate Tub Clean period by
washing frequency.
Energy Monitoring
Check the energy consupmtion of the recently
used cycles and monthly average.
Smart Diagnosis
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Settings
Various functions are available.
Push Alert
Turn on the Push Alerts to receive appliance
status notifications. The notifications are
triggered even if the LG Smart ThinQ application
is off.
41
EN
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
email request to [email protected]. This
offer is valid for three (3) years from the date on
which you purchased the product.
Declaration of Conformity
Hereby, LG Electronics European Shared
Service Center B.V., declares that this Washing
machine is compliant with the essential
requirements and other relevant provisions of
Directive 1999/5/EC. The complete Declaration
of Conformity may be requested through the
following postal address:
LG Electronics European Shared Service Center
B.V.
Krijgsman 1
1186 DM Amstelveen
The Netherlands
or can be requested at our dedicated DoC
website: http://www.lg.com/global/support/cedoc/
cedoc#
This device is a 2.4 GHz wideband transmission
system, intended for use in all EU member
states and EFTA countries.
For consideration of the user, this device should
be installed and operated with a minimum
distance of 20 cm between the device and the
body.
Wireless LAN Module
Specifications
Model
Frequency Range
TWFM-K304D
2412~2472 MHz
IEEE 802.11 b : 18.1
dBm
IEEE 802.11 g : 16.5
dBm
Output Power (Max.)
IEEE 802.11 n(HT20) :
16.4 dBm
IEEE 802.11 n(HT40) :
16.2 dBm
ZigBee Module Specifications
Model
Frequency Range
Output Power (Max.)
42
EBR81777301
2405~2480 MHz
2.3 dBm
EN
Using the Smart Diagnosis™
Function
Smart Diagnosis™ Through the
Customer Information Centre
Should you experience any problems with the
appliance, it has the capability of transmitting
data to a smart phone using the LG Smart ThinQ
application or via the phone to the LG Customer
Information Centre.
Smart Diagnosis™ can not be activated unless
the appliance is turned on by pressing the
Power button. If the appliance is unable to turn
on, then troubleshooting must be done without
using Smart Diagnosis™.
1
Press the Power button.
2
Open the Settings menu on upper side and
select More Settings.
3
Place the phone close to the Power button.
••Place the mouthpiece of the phone to the
appliance.
Max.
m
10 m
Smart Diagnosis™ Using a Smart
Phone
1
Open the LG Smart ThinQ application on the
smart phone.
2
Select the appliance and then the menu on
upper right side.
3
Select the Smart Diagnosis, then press
Start Smart Diagnosis button.
4
Select Smart Diagnosis and then press the
Start button.
5
Keep the phone in place until the tone
transmission has finished. Time remaining for
data transfer is displayed.
••For best results, do not move the phone
while the tones are being transmitted.
••If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
6
Once the countdown is over and the tones
have stopped, resume your conversation with
the call centre agent, who will then be able to
assist you using the information transmitted
for analysis.
NOTE
••If the diagnosis fails several times, use the
following instructions.
4
Select the Try Again or Audible Diagnosis.
5
Follow the instructions on the smart phone.
6
Keep the phone in place until the tone
transmission has finished. View the diagnosis
on the phone.
NOTE
••The Smart Diagnosis™ function depends on
the local call quality.
••The communication performance will improve
and you can receive better service if you use
the home phone.
••If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
43
MAINTENANCE
WARNING
••Unplug the washing machine before cleaning
to avoid the risk of electric shock. Failure to
follow this warning may result in serious injury,
fire, electric shock, or death.
••Never use harsh chemicals, abrasive cleaners,
or solvents to clean the washing machine.
They may damage the finish.
Cleaning the Washing
Machine
Care After Wash
••After the cycle is finished, wipe the door and
the inside of the door seal to remove any
moisture.
••Leave the door open to dry the drum interior.
••Wipe the body of the washing machine with a
dry cloth to remove any moisture.
EN
Cleaning the Interior
••Use a towel or soft cloth to wipe around the
washing machine door opening and door
glass.
••Always remove items from the washing
machine as soon as the cycle is complete.
Leaving damp items in the washing machine
can cause wrinkling, colour transfer, and
odour.
••Run the Tub Clean programme once a month
(or more often if needed) to remove detergent
buildup and other residue
Cleaning the Water Inlet Filter
••Turn off the supply taps to the machine if the
washing machine is to be left for any length
of time (e.g. holiday), especially if there is no
floor drain (gully) in the immediate vicinity.
••'[IE]' will be displayed on the control panel
when water is not entering the detergent
drawer.
••If water is very hard or contains traces of lime
deposit, the water inlet filter may become
clogged. It is therefore a good idea to clean it
occasionally.
1
Turn off the water tap and unscrew the water
supply hose.
2
Clean the filter using a hard bristle brush.
Cleaning the Exterior
Proper care of your washing machine can
extend its life.
Door:
••Wash with a damp cloth on the outside and
inside and then dry with a soft cloth.
Exterior:
••Immediately wipe off any spills.
••Wipe with a damp cloth.
••Do not press the surface or the display with
sharp objects.
44
EN
Cleaning the Drain Pump
Filter
4
After cleaning, assemble the hose cap and
the pump cap in the original positions.
5
Close the Lower cover.
••The drain filter collects threads and small
objects left in the laundry. Check regularly that
the filter is clean to ensure smooth running of
your washing machine.
••Allow the water to cool down before cleaning
the drain pump, carrying out emergency
emptying, or opening the door in an
emergency.
1
Press the O mark to open the lower cover as
shown below.
2
Unplug the drain plug and open the filter by
turning it to the left.
Drain filter
Container to
collect the drained water.
Drain plug
3
CAUTION
••First drain using the drain hose and then
open the pump filter to remove any threads or
objects.
••Be careful when draining, as the water may
be hot.
Remove any extraneous matter from the
pump filter.
45
EN
Cleaning Auto dispense box
5
When you replace the detergent or have left the
detergent for a long time, you need to clean the
auto dispense box.
Wash the auto dispense box and the check
valve clean with running water.
6
Assemble the caps and the check valve in
the reverse order.
7
Fill the tray with the liquid detergent and
softener and then insert it into the washing
machine.
1
Press the O marked to open the lower cover
as shown below.
NOTE
2
Push the auto dispense box and pull it out as
shown in the figure.
••Whenever you refill the detergent, please clean
the auto dispense box for better cleanliness.
••When you pull out or insert the auto dispense
box, liquid detergent and softener may spill out
onto the floor. Please wipe this up.
••When cleaning, put the leftover detergent into
an empty container.
CAUTION
3
Turn the caps on the auto dispense box to
the left to open them.
Softener
(
Detergent
)
Push
4
46
Turn the check valve on the rear part to the
left as shown in the figure below to remove it.
••Do not directly spray water onto the appliance.
Doing so may result in fire or electrical shock.
••Never put powder detergent or liquid chlorine
bleach in the auto dispense box.
EN
Tub Clean
Tub Clean is a special programme to clean the
inside of the washing machine.
A higher water level is used in this programme
at higher spin speed. Perform this programme
regularly.
1
Remove any clothing or items from the
washing machine and close the door.
2
Put in the recommended amount of detergent
for Tub Clean as indicated by the detergent
maker.
3
Select the Tub Clean programme from the
download cycles to clean the drum.
4
Press the Start/Pause button to start.
CAUTION
••If there is a child, be careful not to leave the
door open for too long.
NOTE
••Clean the drum regularly using the Tub Clean
option for optimal washing. After approximately
30 cycles, the Main Washer Tub Clean
notification will appear to inform that it is time
to clean the drum.
••Perform the Tub Clean and then the Main
Washer Tub Clean notification does not appear
until the next Tub Clean time.
••If you want to wash without Tub Clean, follow
the same steps as the Using the Washing
Machine.
47
EN
Caution on Freezing During
Winter
••When frozen, the product does not operate
normally. Make sure to install the product
where it will not freeze during winter.
••In case the product must be installed outside
on a porch or in other outdoor conditions, make
sure to check the following.
How to Keep the Product from
Freezing
••After washing, remove water remaining inside
the pump completely with the opening hose
plug used for removal of residual water. When
the water is removed completely, close the
hose plug used for removal of residual water
and cover cap.
••After closing the tap, disconnect the cold
supply hose from the tap, and remove water
while keeping the hose facing downwards.
Supply hose
Check for Freezing
••If water does not drain when opening the hose
plug used for removal of residual water, check
the drainage unit.
Drain filter
Drain filter
Drain plug
Drain plug
••Hang down drain hose to pull out water inside
the hose completely.
••Turn the power on, choose a washing
programme, and press the Start/Pause button.
Drain hose
Drain hose
CAUTION
••When the drain hose is installed in a curved
shape, the inner hose may freeze.
48
••When [FF] is shown in display window while
the product is in operation, check water supply
unit and drainage unit (Some models do not
have an alarm function that indicates freezing).
EN
How to Handle Freezing
••Make sure to empty the drum, pour warm
water of 50–60 °C up to the rubber part inside
the drum, close the door, and wait for 1–2
hours.
••When water is removed completely from the
drum, close the hose plug used for removal of
residual water, choose a washing programme,
and press the Start/Pause button.
Drain hose
50-60 °C
CAUTION
••Do not use boiling water. It may cause burns or
damage to the product.
••Open the cover cap and hose plug used for
removal of residual water to extract water
completely.
••When water supply problems occur, take the
following measures.
−−Turn off the tap, and thaw out the tap and
both connection areas of inlet hose of the
product using a hot water cloth.
−−Take out inlet hose and immerse in warm
water below 50–60 °C.
Drain filter
Drain plug
Supply hose
50-60 °C
NOTE
••If water does not drain, this means the ice is
not melted completely. Wait more.
49
TROUBLESHOOTING
EN
Diagnosing Problems
••Your washing machine is equipped with an automatic error-monitoring system to detect and
diagnose problems at an early stage. If your washing machine does not function properly or does not
function at all, check the following before you call for service:
Symptoms
Reason
Solution
••Check all pockets to make sure that
they are empty. Items such as clips,
matches, pens, coins, and keys can
damage both your washer and your
Rattling and
Foreign objects such as coins or
clothes.
clanking noise
safety pins may be in drum or pump. ••Close zippers, hooks, and
drawstrings to prevent these items
from snagging or tangling on other
clothes.
Heavy wash loads may produce a
••If sound continues, washing machine
Thumping sound thumping sound. This is usually
is probably out of balance. Stop and
redistribute wash load.
normal.
Vibrating noise
Water leaks
Oversudsing
50
Have all the transit bolts and tub
support been removed?
Are all the feet resting firmly on the
ground?
Supply hoses or drain hose are
loose at tap or washing machine.
House drain pipes are clogged.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
••If not removed during installation,
refer to Installation guide for
removing transit bolts.
••Make sure the washing machine is
level and tighten the lock nuts up
towards the base of the appliance.
••Check and tighten hose connections.
••Unclog drain pipe. Contact plumber if
necessary.
••If you use Auto Dispense function,
it can be changed using the More
Settings button. For more details,
refer to "Auto Dispense".
••After cleaning the auto dispense box,
change the detergent.
••Do not use the Rubber bowl with the
Auto Detergent function turned on.
EN
Symptoms
Water does not
enter washing
machine or it
enters slowly
Reason
Water supply is not adequate in that
location.
Water supply tap is not completely
open.
Water supply hose(s) are kinked.
The filter of the supply hose(s)
clogged.
Drain hose is kinked or clogged.
Water in the
washing machine
does not drain or The drain filter is clogged.
drains slowly
Electrical power cord may not be
plugged in or connection may be
loose.
Washing
machine does
House fuse blown, circuit breaker
not start
tripped,or a power outage has
occurred.
Water supply tap is not turned on.
Washing
machine will not
spin
Check that the door is firmly shut.
Solution
••Check another tap in the house.
••Fully open tap.
••Straighten hose.
••Check the filter of the supply hose.
••Clean and straighten the drain hose.
••Clean the drain filter.
••Make sure plug fits tightly in wall
outlet.
••Reset circuit breaker or replace fuse.
Do not increase fuse capacity. If
problem is a circuit overload, have it
corrected by a qualified electrician.
••Turn on water supply tap.
••Close the door and press the Start/
Pause button. After pressing the
Start/Pause button, it may take a
few moments before the washing
machine begins to spin. The door
must be locked before spin can be
achieved. Add 1 or 2 similar items
to help balance the load. Rearrange
load to allow proper spinning.
51
EN
Symptoms
Reason
Solution
Door does not
open
Once washing machine has started,
the door cannot be opened for
safety reasons.
••Check if the ‘Door Lock’ icon is
illuminated. You can safely open the
door after the ‘Door Lock’ icon turns
off.
Wash cycle time
delayed
If an imbalance is detected or if the
suds removing programme is on,
the wash time will increase.
••This is normal. The time remaining
shown in the display is only an
estimate. Actual time may vary.
The buttons may
not function
properly.
The button cannot be recognized
when the door is open.
••Press again after closing the door.
Check water supply tap.
••Do not overload. Check that the
washing machine is draining properly
to extract adequate water from the
load. Clothes load is too small to
tumble properly. Add a few towels.
••Turn off water supply tap.
Are all the feet resting firmly on the
ground?
••Make sure that all four feet are
stable.
Did you supplement the detergent
and softener before you got the
shortage notification?
••When a washing programme is
ended, the washing machine detects
whether it is necessary to refill the
detergent. Therefore, no alarm
appears until the next refill alarm
does.
Dry problem
A shortage alert
appears even
after you filled
the dispensers
for the detergent
and softener.
52
EN
Error Messages
Symptoms
Reason
Water supply is not adequate in
area.
Water supply taps are not
completely open.
Water supply hose(s) are kinked.
The filter of the supply hose(s) are
clogged.
If water leakage occurred in the
aqua stop supply hose, indicator
will become red.
Solution
••Check another tap in the house.
••Fully open tap.
••Straighten hose(s).
••Check the filter of the supply hose.
••Use the aqua stop supply hose.
May vary depending on the model.
Load is too small.
Load is out of balance.
The appliance has an imbalance
detection and correction system. If
individual heavy articles are loaded
(e.g. bath mat, bath robe, etc.) this
system may stop spinning or even
interrupt the spin cycle altogether.
If the laundry is still too wet at the
end of the cycle, add smaller articles
of laundry to balance the load and
repeat the spin cycle.
Drain hose is kinked or clogged.
The drain filter is clogged.
••Add 1 or 2 similar items to help
balance the load.
••Add 1 or 2 similar items to help
balance the load.
••Rearrange load to allow proper
spinning.
••Rearrange load to allow proper
spinning.
••Clean and straighten the drain hose.
••Clean the drain filter.
53
EN
Symptoms
Reason
Ensure door is not open.
Solution
••Close the door completely. If ,
,
,
is not released, call for
service.
Door sensor has malfunctioned.
Control error.
Water overfills due to the faulty
water valve.
Malfunction of water level sensor.
Over load in motor.
Overload in fan-motor.
Overload in compressor.
Water leaks.
••Unplug the power plug and call for
service.
••Close the water tap.
••Unplug the power plug.
••Call for service.
••Close the water tap.
••Unplug the power plug.
••Call for service.
••Allow the washing machine to stand
for 30 minutes to allow the motor to
cool, then restart the cycle.
••Call for service.
••Call for service.
The washing machine experienced a
••Restart the programme.
power failure.
••Supply warm water into the drum and
Is supply/drain hose or drain pump
unfreeze drain hose and drain pump.
Wet a towel in warm water and apply
frozen?
to supply hose.
Does not dry.
54
••Call for service.
WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
••Service trips to deliver, pick up, or install or repair the product; instruction to the customer on
operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or
correction of unauthorized repairs/installation.
••Failure of the product to perform during power failures and interruptions or inadequate electrical
service.
••Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines,
inadequate or interrupted water supply or inadequate supply of air.
••Damage resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product’s owner’s manual.
••Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of
God.
••Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the
intended purpose, or any water leakage where the product was not properly installed.
••Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial
or industrial use, or use of accessories, components, or consumable cleaning products that are not
approved by LG.
••Damage caused by transportation and handling, including scratches, dents, chips, and/or other
damage to the finish of your product, unless such damage results from defects in materials or
workmanship.
••Damage or missing items to any display, open box, discounted, or refurbished Product.
••Products with original serial numbers that have been removed, altered, or cannot be readily
determined. Model and Serial numbers, along with original retail sales receipt, are required for
warranty validation.
••Increases in utility costs and additional utility expenses.
••Repairs when your Product is used in other than normal and usual household use (e.g. commercial
use, in offices and recreational facilities) or contrary to the instructions outlined in the Product’s
owner’s manual.
••Costs associated with removal of your Product from your home for repairs.
••The removal and reinstallation of the Product if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions, including LG’s owner’s and installation
manuals.
••Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.
55
EN
Strange vibration or noise
caused by not removing transit
bolts or tub support.
Tub
support
Remove the transit bolts
& tub support.
Carton
base
Transit
bolt
Leakage caused by dirt (hair,
lint) on gasket and door glass.
Clean the gasket & door
glass.
Not draining caused by
clogging of pump filter.
Clean the pump filter.
Water is not coming because
water inlet valve filters are
clogged or water supply hoses
are kinked.
Clean the inlet valve
filter or reinstall the water
supply hoses.
Inlet Filter
Cold
Laundry is hot or warm after Cold Water supply
finished washing because the
supply hoses are installed in
reverse.
Water is not supplied because
the water tap is not turned on.
56
Water tap
Hot
Hot Water supply
Reinstall the supply
hoses.
Turn on the water tap.
EN
Leakage caused by improper
installation of drain hose or
clogged drain hose.
Elbow Bracket
Reinstall the drain hose.
Tie Strap
Leakage caused by improper
installation of water supply
hose or using other brand
supply hoses.
Reinstall the supply hose.
No power problem caused
by loose connection of power
cord or electrical outlet
problem.
Reconnect the power
cord or change the
electrical outlet.
Level
Service trips to deliver, pick
up, install the product or for
instruction on product use. The
removal and reinstallation of
the product.
The warranty covers
manufacturing defects
only. Service resulting
from improper Installation
is not covered.
If all screws are not installed
properly, it may cause
excessive vibration (Pedestal
model only).
Install 4 screws at each
corner (Total 16EA).
Water hammering (banging)
noise when washing machine
is filling with water.
Natural
water flow
High
pressure
water
Hit
Sudden
stopping
Loud noise water flow
Adjust the water pressure
by turning down the water
valve or water tap in the
home.
57
OPERATING DATA
EN
Product fiche_Commission Delegated Regulation(EU) No 1061/2010
Supplier’s trade mark
Supplier’s model identifier
Rated capacity
Energy efficiency class
Awarded an “EU Ecolabel award” under Regulation (EC) No 66/2010
Energy consumption “X” kWh per year, based on 220 standard washing cycles
for cotton programmes at 60 °C and 40 °C at full and partial load, and the
consumption of the low-power modes. Actual energy consumption will depend
on how the appliance is used.
The energy consumption
the standard 60 °C cotton programme at full load.
the standard 60 °C cotton programme at partial load.
the standard 40 °C cotton programme at partial load.
Weighted power consumption of the off-mode and of the left-on mode.
Water consumption “X” litres per year, based on 220 standard washing cycles
for cotton programmes at 60 °C and 40 °C at full and partial load. Actual water
consumption will depend on how the appliance is used.
Spin-drying efficiency class “X” on a scale from G (least efficient) to A (most
efficient)
Maximum spin speed attained for the standard 60 °C cotton programme at full
load or the standard 40 °C cotton programme at partial load, whichever is the
lower, and remaining moisture content attained for the standard 60 °C cotton
programme at full load or the standard 40 °C cotton programme at partial load,
whichever is the greater.
Standard washing programmes to which the information in the label and the
fiche relates, that these programmes are suitable to clean normally soiled cotton
laundry and that they are the most efficient programmes in terms of combined
energy and water consumption;
The programme time
the standard 60 °C cotton programme at full load.
the standard 60 °C cotton programme at partial load.
the standard 40 °C cotton programme at partial load.
The duration of the left-on mode (Tl)
Airborne acoustical noise emissions expressed in dB(A) re 1 pW and rounded to
the nearest integer during the washing and spinning phases for the standard 60
°C cotton programme at full load.
Free-Standing
58
LG
LSF100
12
A+++
No
kg
112
kWh/
year
0.57
0.46
0.44
0.44
kWh
kWh
kWh
W
11000
litres/
year
A
1600
rpm
44
%
"Cotton+ 60 °C/40
°C"
237
196
191
15
min.
min.
min.
min.
45/69
dB(A)
Memo
Memo
Memo
Memo
Memo