LG | WM-12311FD | LG WM-12311FD Owner’s Manual

For U.K. Customer
CUSTOMER SERVICES
P/No.:3828ER3038E
: 0870-592-9929(Service Force)
Mon.-Fri. 8:30AM - 5:30PM
LGEUK SERVICE WEB-SITE : www.lgelectronics.co.uk
WD(M)-14310(5)FD
WD(M)-14311(6)FD
WD(M)-12310(5)FD
WD(M)-12311(6)FD
P
roduct Feature
추가선택, 예약,
n
Direct Drive System
The advanced Brushless DC motor directly drives the drum without
belt and pulley.
n
Water Circulation
Spray detergent solution and water onto the load over and over.
Clothes are soaked more quickly and thoroughly during wash cycle.
The detergent suds can be removed more easily by the water
shower during rinse cycle. The water circulation system uses both
water and detergent more efficiently.
n
Built-in Heater
Internal heater automatically heats the water to the best temperature
on selected cycles.
n
Child Lock
The Child lock prevents children from pressing any button to change
the settings during operation.
n
Jumbo drum
LG’s jumbo drum can wash about 40% more load than conventional
washing machines. A bigger drum improves the wash performance.
n
More economical by Intelligent Wash System
Intelligent Wash System detects the amount of load and water
temperature, and then determines the optimum water level and
washing time to minimize energy and water consumption.
n
Low noise speed control system
By sensing the amount of load and balance, it evenly distributes load
to minimize the spinning noise level.
n
Auto Restart
If the washing machine is turned off by a power failure, it will restart
automatically from the position it stopped at adjusting accordingly.
n
Safety device (Aqua lock) [WD(M)-14310(5)FD/WD(M)-12310(5)FD]
Aqua lock System is designed for detecting water leak during
operation to prevent water from flooding over the floor.
40%
C
2
ontents
Warnings ............................................................................................................3
Specification........................................................................................................4
Installation ...........................................................................................................5
Care before washing .........................................................................................11
Adding detergent...............................................................................................12
Function ..........................................................................................................13
How to use washer............................................................................................14
Maintenance......................................................................................................21
Troubleshooting guide.......................................................................................24
Terms of Warranty ............................................................................................27
W arnings
READ ALL INSTRUCTIONS BEFORE USE
!
WARNING!
For your safety, the information in this manual must be followed to minimize
the risk of fire or explosion, electric shock, or to prevent property damage,
personal injury, or loss of life.
IMPORTANT SAFETY INSTRUCTIONS
WARNING : To reduce the risk of fire, electric shock, or injury to persons when using
the washer, follow basic precautions, including the following:
• Do not install or store the washer where it will
be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer
or attempt any servicing unless specifically
recommended in the user-maintenance
instructions or published user-repair instructions
that you understand and have the skills to carry
out.
• Keep the area underneath and around your
appliances free of combustible materials such as
lint, paper, rags, chemicals, etc.
• Close supervision is necessary if this appliance
is used by or near children.
Do not allow children to play on, with, or inside
this or any other appliance.
• Do not leave the washer door open.
An open door could entice children to hang on
the door or crawl inside the washer.
• Never reach into washer while it is moving. Wait
until the drum has completely stopped.
• The laundry process can reduce the flame
retardant of fabrics.
• Do not wash or dry articles that have been
cleaned in, washed in, soaked in, or spotted with
combustible or explosive substances (such as
wax, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, etc.) which may
ignite or explode.
• To avoid such a result, carefully follow the
garment manufacturer’s wash and care
instructions.
• Do not slam the washer door closed or try to
force the door open when locked. This could
result in damage to the washer.
• To minimize the possibility of electric shock,
unplug this appliance from the power supply or
disconnect the washer at the household
distribution panel by removing the fuse or
switching off the circuit breaker before
attempting any maintenance or cleaning.
• Never attempt to operate this appliance if it is
damaged, malfunctioning, partially
disassembled, or has missing or broken parts,
including a damaged cord or plug.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. This appliance is equipped with
a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinance.
• Do not use an adapter or otherwise defeat the grounding plug.
• If you don’t have the proper outlet, consult an electrician.
WARNING
:
Improper connection of the equipment-grounding conductor can result in risk of electric
shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a
proper outlet installed by a qualified electrician.
3
S
pecification
울
란제리
n Name
: Front loading washing machine
n Power supply
: 220-240V~, 50Hz
n Size
: 600mm(W)×645mm(D)×850mm(H)
n Weight
: 64kg
n Wash capacity/Max. Watt
: 8kg(2100W)
n Spin speed
: No spin/400/800/1000/1200
[WD(M)-12310(5)FD/WD(M)-12311(6)FD]
No spin/400/800/1000/1400
[WD(M)-14310(5)FD/WD(M)-14311(6)FD]
n Water consumption
: 64ℓ(8ℓ/Kg)
❋ The appearance and specifications may be varied without notice to raise the units quality.
n Accessories
4
I
nstallation
Install or store where it will not be exposed to temperatures below freezing or exposed to the
weather.
Properly ground washer to conform with all governing codes and ordinances.
The base opening must not be obstructed by carpeting when the washing machine is installed on a
carpeted floor.
In countries where there are areas which may be subject to infestation by cockroaches or other
vermin, pay particular attention to keeping the appliance and its surroundings in clean condition at
all times.
Any damage which may be cause by cockroaches or other vermin will not be covered by the
appliance guarantee.
n Transit bolts
The appliance is fitted with transit bolts to prevent internal damage during transport.
¥ Packing and all transit bolts must be
removed before using the washer.
When unpacking the base, be sure
to remove the additional packing
support in the middle of the base
packing.
(Packing support may not
be used depending on
models.)
n Removing transit bolts
1. To prevent internal damage during
transport, the special 4 bolts are locked.
Before operating the washer, remove
the bolts along with the rubber bungs.
3. Take out the 4 bolts along with the rubber
bungs by slightly twisting the bung. Keep
the 4 bolts and the spanner for future use.
• If they are not removed, it may cause heavy
vibration, noise and malfunction.
• Whenever the appliance is transported, the
transit bolts must be refitted.
2. Unscrew the 4 bolts with
the spanner supplied.
4. Close the holes with the caps supplied.
5
I
nstallation
n Installation place requirement
Level floor :
Allowable slope under entire washer is 1˚
Power outlet :
Must be within 1.5 meters of either side of location of
washer. Do not overload the outlet with more than one
appliance.
Additional Clearance :
For wall, door and floor modeling is required.
(10cm : rear /2cm:right & left side)
Do not place or store laundry products on top of washer at
any times.
They can damage the finish or controls.
n Positioning
Install the washer on a flat hard floor.
Make sure that air circulation around the washer is not impeded by carpets,rug etc.
¥ Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials under the
washer.
¥ If it is impossible to avoid positioning the washer next to a gas cooker or coal burning stove,an insulating(85x60cm)
covered with aluminum foil on the side facing the cooker or stove,must be inserted between the two appliance.
¥ The washer must not be installed in rooms where the temperature can drop below 0¡C.
¥ Please ensure that when the washer is installed, it is easily accessible for the engineer in the event of a breakdown.
¥ With the washer installed adjust all four feet using the transit bolt spanner provided ensuring the appliance is stable,
and a clearance of approximately 20mm is left between the top of the washer and the underside of the work-top.
n BS Plug Safety Details (For U.K. User)
IMPORTANT
THE WIRES IN THIS MAINS LEAD ARE COLOURED IN
ACCORDANCE WITH THE FOLLOWING CODE:
GREEN AND YELLOW: EARTH
BLUE: NEUTRAL
BROWN: LIVE
This appliance must be earthed
Green and Yellow(Earth)
Brown(Live)
Blue(Neutral)
E
L
Fuse
N
Cord
grip
As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying
the terminals in your plug, proceed as follows:
The wire which is coloured Green and Yellow must be connected to the terminal in the plug which is marked with the letter E
or by the earth symbol
or coloured Green or Green and Yellow.
The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black.
The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured Red.
If a 13 amp (BS 1363) plug is used, fit a 13 amp BS 1362 fuse.
6
I
nstallation
n Electrical connection
1. Do not use an extension cord or double adapter.
2. If the supply cord is damaged, it must be replaced by the manufacturer or its service agents
or similarly qualified person in order to avoid a hazard.
3. Always unplug the machine and turn off the water supply after use.
4. Connect the machine to an earthed socket in accordance with current wiring regulations.
5. The appliance must be positioned so that the plug is easily accessible.
• Repairs to the washing machine must only be carried out qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious malfunctioning. Contact your local service center
• Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen
hoses may burst under pressure. The reliability of the electronic control unit may be impaired at
temperatures below freezing point.
• If the appliance is delivered in the winter months and temperatures are below freezing : Store the
washing machine at room temperature for a few hours before putting it into operation.
n Washing Machine is to be connected to the water mains using new hosesets and that old hose-sets should not be used.
n Connecting water supply hose
▶Water supply pressure must be between
30kPa and 1000kPa (0.3~10kgf/cm2)
▶Don’t strip or crossthread when connecting
Inlet hose to the valve.
▶If the water supply pressure is more than
1000kPa, a decompression device should be
installed.
• Two rubber seals are supplied with the
water inlet hoses these are in order to
prevent water leaks.
• Check water tightness of washing
machine connections by turning the tap
completely on.
• Periodically check the condition of the
hose and replace the hose if necessary.
• Make sure that there is no kink on the
hose and that it is not crushed.
▶When your washer has two valves,
Hose connector
Rubber seal
[WD(M)-14310(5)FD/WD(M)-12310(5)FD]
• The Inlet hose which has red connector is
for the hot water tap.
• If the washer has two valves, the energy
is saved by using hot valve.
7
nstallation
I
n Normal Tap without thread & screw type inlet hose
1. Unscrew the fixing screw to
attach the tap.
2. Push the connector up till the
rubber packing is in tight contact
with the tap. Then tighten the 4
screws.
3. Push the water supply hose
vertically upwards so that the
rubber packing within in the
hose can adhere completely to
the tap and then tighten it by
screwing it to the right.
n Normal Tap without thread & one touch type inlet hose
1. Untighten the upper connector
screw.
2. Push the upper connector up till 3. Connect the water supply hose
the rubber packing is in tight
contact with the tap. Then
tighten the 4 screws.
to the middle connector,
pushing the plate down.
• In case the diameter of the tap is
large remove the guide plate.
• Turn the middle connector not
to have water leaked.
• Make sure that the rubber seal
is inside the hose connector.
• To separate the water supply
hose from the middle connector
shut off the tap. Then pull the
inlet hose down, pushing the
plate down.
• Your machine comes with only
cold water connection.
• Make sure that there are no
kinks in the hose and that it is
not crushed.
8
I
nstallation
This equipment is not designed for maritime use or for use mobile installations such as
caravans, aircraft etc.
Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday),
especially if there is no floor drain(gully) in the immediate vicinity.
When disposing of the appliance, cut off the mains cable, and destroy the plug Disable the
door lock to prevent young children being trapped inside.
Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk
of suffocation ! Keep all packaging well away from children
n Installation of drain hose
• When installing the drain hose sink,
secure it tightly with a string.
• Proper securing of the drain hose will
protect the floor from damage due to
water leakage.
• The drain hose should not be placed higher
than 100 cm above the floor.
• Proper securing of the drain hose will protect
the floor from damage due to water leakage.
• When the drain hose is too long, do not force
back into the washer. This will cause abnormal
noise.
9
I
nstallation
n Level adjustment
1. Adjusting the washing machine level properly prevents excessive
noise and vibration.
Install the appliance on a solid and level floor surface, preferably in a
corner of the room.
NOTE
Timber or suspended type flooring may contribute to
excessive vibration and unblance errors.
2. If the floor is uneven, adjust the adjustable feet as required. (do not
insert pieces of wood etc. under the feet)
Make sure that all four feet are stable and resting on the floor and
then check that the appliance is perfectly level. (use a spirit level)
※ After the washer is level, tighten the lock nuts up towards of the base of
the washer. All lock nuts must be tightened.
NOTE
In the case that the washing machine is installed on a raised
platform, it must be securely fastened in order
to eliminate the risk that it might fall off.
❊ Diagonal Check
When pushing down the edges of the washing machine top plate diagonally, the machine
should not move up and down at all. (Please, check both of two directions)
If machine rocks when pushing the machine top plate diagonally, adjust the feet again.
n Concrete floors
• The installation surface must be clean, dry and level.
• Install washer on a flat hard floor.
n Tile floors (Slippery floors)
• Position each foot on the Tread Mate and level the machine to suit. (Cut Tread Mate into 70x70 mm
sections and stick the pieces on to the dry tile where machine is to be placed.)
※ Tread Mate is a self adhesive material used on ladders & steps that prevents slipping.
n Wooden floors (Suspended floors)
Rubber Cup
• Wooden floors are particularly susceptible to vibration.
• To prevent vibration we recommend you place rubber cups under each foot,
at least 15mm thick under the washer, secured to at least 2 floor beams with screws.
• If possible install the washer in one of the corners of the room, where the floor is more stable.
※ Insert the rubber cups to reduce vibration.
※ You can obtain the rubber cups (p/no.4620ER4002B) from the LG spares dept.
Important!
• Proper placement and levelling of the washer ensure long,regular and reliable operation.
• The washer must be absolutely horizontal and stand firmly in position.
• It must not “Seesaw” across corners under load.
• The installation surface must be clean, free from floor wax and other lubricant coatings.
• Do not let the feet of the washer get wet. If feet of the washer get wet, slipping may occur.
10
C
are before washing
n Before the first washing
Select a cycle (COTTON 60°C, add a half load of detergent) allow the unit to wash
without clothing.
This will remove residues from the drum that may have been left during manufacturing.
n Caring before washing
1. Care Labels
Look for a care label on your clothes. This will tell you about the fabric content of your
garment and how it should be washed.
2. Sorting
To get the best results, Sort clothes into loads that can be washed with the same wash cycle.
Water temperature and spin speed and different fabrics need to be washed in different ways.
Always sort dark colors from pale colors and whites. Wash separately as dye and lint
transfer can occur causing discoloration of white etc. If possible, do not wash heavily
soiled items with lightly soiled one.
Soil (Heavy, Normal, Light)
Color (White, Lights, Darks)
Lint (Lint producers, Collectors)
Separate clothes according to amount of soil.
Separate white fabrics from colored fabrics.
Wash lint producers and lint collectors
separately.
3. Caring before loading
n Combine large and small items in a load. Load large items first. Large items should not be more
than half the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
• Check all pockets to make sure
that they are empty. Items such as
nails, hair clip, matches, pens,
coins and keys can damage both
your washer and your clothes.
• Close zippers, hooks and strings to
make sure that these items don’t
snag on other clothes.
• Pre treat dirt and stains by brushing
a little detergent dissolved in water
onto stains like collars and cuffs to
help shift dirt.
11
A dding detergent
n Adding detergent and fabric softener
3. Detergent dosage
max
• If too much detergent is used more than the
recommended amount, too many suds can
occur and this will decrease the washing result
or cause heavy load to the motor. (Causing a
malfunction)
MAX
MAX
MAX
max
• The detergent should be used according to the
instruction of the detergent manufacture.
MAX
max
nt for
ash
Detergent for
main wash
)
Fabric
softener
Detergent for
pre wash
Detergent
(
)for (Fabric
) for
( Fabric
)for
Detergent
Detergent
softener
wash
main wash pre softener
main Fabric
wash
Detergent for
Detergent for
main wash
softener
(
)
• Main wash
(
) only( U
)
( )
(pre wash
(
)
)
( (
2. Adding Fabric Softener
(
(
)
)
()
)
• Do not exceed the maximum fill line.
Overfilling can cause early dispensing
of the fabric softener which could stain
clothes.
• Do not leave the fabric softener in the
detergent drawer for more than 2 days.
(Fabric softener could harden)
• Softener will automatically be added
during the last rinse cycle.
• Do not open the drawer when water is
supplied.
• Solvents(benzene, etc) are not
allowable.
NOTE
12
Do not pour fabric softener
directly on the cloths
(
)
• Detergent usage may need to be adjusted
for water temperature, water hardness,
size and soil level of the load. For best
results, avoid oversudsing.
• Pre Wash + Main Wash U
(
) )
• Use
powder
Detergent
for detergent only for the front
pre wash
loading
washer.
❋ Tips
Full load : according to
manufacturer’s recommendation.
Part load : 3/4 of the normal amount.
Minimum load : 1/2 of full load.
• Detergent is flushed from the dispenser at
the beginning of the cycle.
MAX
MAX
MAX
max
MAX
MAX
1. The Dispenser Drawer
F
unction
n Recommended courses according to the laundry type
Program
Fabric Type
Proper
Temp.
(Option)
Cotton
Color fast garments
(shirts, night dresses,
pajamas...)and lightly soiled
white cotton (underwear...)
60˚C
(Cold,
30˚C, 40˚C,
95˚C)
Cotton-Eco Laundry type is the
same in Cotton.
Synthetic Polyamide, Acrylic,
Polyester.
60˚C
(40˚C)
40˚C
(Cold,
30˚C,60˚C)
Delicate Delicate laundry easily
damaged.
30˚C
(Cold, 40˚C)
Wool/Silk Machine washable woolens
with pure new wool only.
30˚C
(Cold, 40˚C)
Hand
Wash
“Hand Wash” marked
delicate and wool laundry.
Quick 30 Colored Landry which
is lightely soiled fast.
Duvet
Cotton bedding with filling,
duvet, pillow, blanket, sofa
cover with light filling.
Option
Soak
Pre Wash
Rinse+Spin
Spin Only
Bio
Intensive
Soak
Bio
Pre Wash
Rinse+Spin
Spin Only
Intensive
Rinse+Spin
Spin Only
Intensive
Cold
(30˚C,40˚C)
Maximum
Load
Time
in
Minutes
Rating
113
Rating
123
4.0kg
75
3.0kg
65
2.0kg
55
2.0kg
50
30˚C
(Cold, 40˚C)
Rinse+Spin
Spin Only
Intensive
5.0kg
30
Cold
(30˚C, 40˚C)
Rinse+Spin
Spin Only
Intensive
1 king size
(9 Tog)
60
❋ Water Temperature : Select the water temperature to the wash cycles.
Always follow garment manufacture’s care label or instructions when laundering.
❋ Intensive : If the laundry is heavily soiled “Intensive” option is effective.
❋ Program setting with “Intensive” option for test in accordance or in conformity with EN60456 and IEC60456.
❋ Pre Wash : If the laundry is heavily soiled, “Pre Wash” Cotton is recommended. Pre Wash is available in
Cotton, Cotton-Eco and Synthetic Program.
❋ Bio : If you want to eliminate protein stains (milk, blood, chocolate...), you may select Bio function by
pressing the option button.
13
H ow to use washer
1. Cotton automatically
selected upon power on.
• Press the Power(
) button to start.
• Press the Start/Pause(
) button.
• Initial condition
- Wash : Main wash
- Rinse : 3 times
- Spin :
[WD(M)-14310(5)FD/WD(M)-14311(6)FD]
1400 rpm
[WD(M)-12310(5)FD/WD(M)-12311(6)FD]
1200 rpm
- Water temperature : 60˚C
- Program : Cotton
14
2. Manual Selecting
• Press the Power(
) button to start.
• Select the conditions which you want to
use, by pressing each button.
For selecting the each conditions, please
refer to the page15~page20
• Press the Start/Pause button.
H ow to use washer
(1)
(2)
(1) Button : Power
(2) Dial : Program
(3) Button : Start/Pause
(4) Button : Option
(3)
(4) (5) (6)
(5) Child lock
(6) Button : Rinse
(7) Button : Spin
(8) Button : Temperature
Power
(7)
(8)
(9) (10)
(11)
(9) Button : Beeper
(10) Button : Intensive
(11) Button : Time Delay
Program
1. Power
• Press the Power(
and off.
(Program)
) button to turn power on
• To cancel the Time Delay function, the
Power( ) button should be pressed.
2. Initial Program
• When the Power( ) button is pressed, the
washer is ready for Cotton program. And the
other initial conditions as follows.
• So, if you want to advance into the washing
cycle without changing the program, just press
Start/Pause( ) button and then the washer
will proceed.
Initial program
[WD(M)-14310(5)FD/WD(M)-14311(6)FD]
-Cotton Program / Main Wash /
Normal Rinse / 1400 rpm / 60˚C
• 9 programs are available according to the
laundry type.
- Cotton
- Cotton-Eco
- Synthetic
- Delicate
- Wool/Silk
- Hand Wash
- Quick 30
- Duvet
- Drain
• Lamp will light up to indicate selected program.
• When Start/Pause( ) button is pressed, the
Cotton program is automatically selected.
- By turning the Program dial, the program is
selected in order of “Cotton - Cotton-Eco Synthetic - Delicate - Wool/Silk - Hand Wash
Quick 30 - Duvet - Drain”.
Regarding to the laundry type for each program
Please refer to the page13.
[WD(M)-12310(5)FD/WD(M)-12311(6)FD]
-Cotton Program / Main Wash /
Normal Rinse / 1200 rpm / 60˚C
15
H ow to use washer
Start/Pause
Option
• By pressing the option
button, only one option
function be selected.
1. Start
• This Start/Pause button is used to start
wash cycle or pause the wash cycle.
2. Pause
1. Bio
• If temporary stop of wash cycle is needed,
press “Start/Pause” button.
• When in Pause, the power is turned off
automatically after 4 minutes.
• If you want to eliminate protein stains(milk,
blood, chocolate...), you may select Bio
function by pressing the option button.
[You can select Bio function when
temperature is higher than 60˚C in Cotton,
Cotton-Eco and Synthetic.]
• NB. The door will not open before 1 to 2
minutes when Pause is selected,
or at the end of the wash cycle.
2. Soak
• Use this mode to wash normal clothes or thick
and heavy clothes which are excessively dirty.
• Available in Cotton, Cotton-Eco and Synthetic.
3. Pre Wash
• Use this option for load that need
pretreatment. Add 16 minutes pre wash and
drain.
- When using Pre Wash option, do not use
liquid detergent in the main wash
comportment. Use powder for the main
wash.
• Available in Cotton, Cotton-Eco and
Synthetic.
4. Rinse+Spin
• Use this option to rinse and then spin.
5. Spin Only
16
• When you want spin only, select the this
option.
H ow to use washer
Child lock
Rinse
• By pressing the Rinse
button, the Rinse type can
be selected.
- Normal
- Rinse+
- Rinse++
- Normal+Hold
- Rinse++Hold
If you choose to lock the buttons on the
control assembly to prevent tampering, this
function may be selected.
1. Child lock
• Child lock can be set by pressing and holding the
Option and Rinse button simultaneously.
(About three seconds)
1. Normal
• Cotton / Cotton-Eco / Synthetic performs 3
Rinses
• Wool/Silk / Hand Wash /Quick 30 / Delicate /
Duvet performs 2 Rinses
• When child lock is set, all buttons are inoperable.
2. Rinse+ & Rinse++
• To deactivate Child lock system, press and hold the
Option and Rinse button simultaneously again.
(About three seconds)
• Used to additional rinse, which may assist
in removing traces of detergent residue.
• By selecting Rinse+ or Rinse++ function,
the Rinse Time and the Rinse water are
increased.
3. Rinse Hold
• To change to the desired program, whilst in child
lock mode.
1. Press and hold both Option and Rinse button
together once again.
2. Press the Start/Pause button.
3. Select the desired program and press the
Start/Pause button again.
• Is selected by pressing the Rinse button
repeatedly this function leaves clothes in the
washer; suspended in the water after a rinse
without entering into spin.
• To proceed through to a drain or spin, once
the rinse hold function is completed using to
program dial scroll to the required program.
The required lamp will light up for
identification.
• The child lock can be set at any time and it is
automatically canceled when operational errors
occur. Also Child lock works when power is off.
17
H ow to use washer
Time Delay
Spin
• By pressing the
Spin button, the
spin speed can
be chosen.
2
1. Time Delay
Preparing washing before starting “Time Delay”
- Turn on the water tap.
- Load laundry and close the door.
- Place the detergent and fabric softener in
the drawer.
• How to set “Time Delay”
- Press Power( ) button.
- Turn the Program dial to select
the program you require.
- Press Time Delay button and set the
desired time.
- Press the Start/Pause( ) button.
(“
” lamp is on)
• If Time Delay button is pressed, “3:00” is
displayed. The maximum delayed time is
19:00 hours and the minimum time is 3:00
hours.
• Each pressing of the button advances time
delay by one hour.
• To cancel the time delay, press the
Power( ) button.
• Time Delay is ‘expected time’ from the
present to the completion of washing cycle
or selected process (Wash, Rinse, Spin).
• According to the condition of water supply and
temperature, the delayed time and the actual
washing time may vary.
18
[WD(M)-14310(5)FD/
WD(M)-14311(6)FD]
[WD(M)-12310(5)FD/
WD(M)-12311(6)FD]
Spin only
1. Press the Power button.
2. Set the desired spin speed by pressing the
spin button.
3. Press the Start/Pause button.
1. Spin selection
• Spin speed is available according to the program
as follows.
[WD(M)-14310(5)FD/WD(M)-14311(6)FD]
- Cotton & Cotton-Eco & Quick 30
No Spin-400-800-1000-1400
- Synthetic & Wool/Silk & Hand Wash & Duvet
No Spin-400-800-1000
- Delicate
No Spin-400-800
[WD(M)-12310(5)FD/WD(M)-12311(6)FD]
- Cotton & Cotton-Eco & Quick 30
No Spin-400-800-1000-1200
- Synthetic & Wool/Silk & Hand Wash & Duvet
No Spin-400-800-1000
- Delicate
No Spin-400-800
2. No spin
• If “No Spin” is selected, the washer stops
after draining water.
The required lamp will light up for
identification.
H ow to use washer
Water Temp.
• By pressing the Temp.
button, the water
temperature can be
selected.
- Cold
- 30˚C / 40˚C / 60˚C / 95˚C
1. Water Temperature
• Water temperature can be selected as
below according to the program.
- Cotton-Eco
40˚C-60˚C
- Cotton
Cold-30˚C-40˚C-60˚C-95˚C
- Synthetic
Cold-30˚C-40˚C-60˚C
- Delicate & Wool/Silk & Quick 30 &
Hand Wash & Duvet
Cold-30˚C-40˚C
The required temperature lamp will light up for
identification.
For the more detailed information, please refer
to the page13.
Intensive
Intensive
• If the laundry is heavily soiled “Intenive”
option is effective.
• By selecting the Intensive option, the wash
time may be extended, depending on the
program selected.
• To use this option press the Intensive button
once before the wash program is started.
Beeper
• Press repeatedly to adjust
the volume of the Beeper.
19
H ow to use washer
Display
3. Completion of washing
• When washing cycle is completed,
“
” is displayed on the “Multi display”.
1. Special function display
4. Time left
• When Child lock is selected, the
“
” lamp is on.
• During washing cycle, the remaining washing
time is displayed.
• When time delay is selected, it shows
the remaining times to finish the selected
program.
• Recommended program by manufacturer.
- Cotton : around 1 hour and 53 minutes
- Cotton-Eco : around 2 hours and 3 minutes
2. Self diagnose display
- Synthetic : around 1 hour and 15 minutes
• If the washer encounters a fault during
operation, the associated fault will be
displayed.
“
” : Water pressure sensing error
“
” : Problem of overfilling water
“
” : Door is not closed
“
” : Over load in motor
“
” : Over load in motor
“
” : Water inlet trouble
“
” : Drainage trouble
“
” : Unbalanced load
“
” : Water temperature trouble
“
” : Water leaks
- Wool/Silk : around 55 minutes
- Delicate : around 1 hour 5 minutes
- Hand Wash : around 50 minutes
- Quick 30 : around 30 minutes
- Duvet : around 1 hour
- Drain: around 1 minute
• The washing time may vary by the amount
of laundry, water pressure, water
temperature and other washing conditions.
• If an unbalanced load is detected or if the
suds removing program operates, the wash
time may be extended.
(Max. increasing time is 45 minutes.)
Door Lock
[WD(M)-14310(5)FD/WD(M)-12310(5)FD]
If these error letters are displayed, please
refer to the troubleshooting page26 and
follow the guide.
• Lights whenever the door of the washer is
locked.
• The door can be unlocked by pressing the
Start/Pause button to stop the washer.
• The door can be opened after a short delay.
20
M aintenance
❋ Before cleaning the washer interior, unplug the electrical power cord to avoid electrical shock to
avoid electrical shock hazards.
❋ When disposing of the appliance, cut off the mains cable, and destroy the plug Disable the door
lock to prevent young children being trapped inside.
n The water inlet filter
-"
" error message will blink on the control panel when water does not enter the
detergent drawer.
- If your water is very hard or contains traces of lime deposit, the water inlet filter may
become clogged.
It is therefore a good idea to clean it from time to time.
1. Turn off the
water tap.
2. Unscrew the
water inlet
hose.
3. Clean the
filter using a
hard bristle
brush.
4. Tighten up
the inlet
hose.
n The drain pump filter
❋ The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.
! CAUTION
First drain using the drain hose and then open the pump filter to remove
whatever any threads or objects.
Be careful when draining if the water is hot.
❋ Allow the water to cool down before cleaning the drain pump, carrying out emergency
emptying or opening the door in an emergency.
1. Open the lower cover
cap ( ) by using a
coin. Drain plug ( )
to pull out the hose.
2. Unplug the drain plug ( ),
allowing the water to flow out. At
this time use a vessel to prevent
water flowing on to the floor. When
water does not flow any more, turn
the pump filter ( ) open to the left.
2
100
1
3. Remove out any foreign material
from the pump filter ( ). After
cleaning, turn the pump filter ( )
clockwise and insert the drain
plug ( )to the original place.
close the lower cover cap.
2
3
3
21
M aintenance
n Dispenser drawer
❋ After a while detergents and fabric softeners leave a deposit in the drawer.
MAX
MAX
• It should be cleaned from time to time with a jet of running water.
• If necessary it can be removed completely from the machine by pressing the catch
downward and by pulling it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be removed.
n The drawer recess
❋ Detergent can also accumulate inside the recess which should
be cleaned occasionally with an old toothbrush.
• Once you have finished cleaning, replace the drawer and run a
rinse cycle without laundry.
n The washing drum
• If you live in a hard water area, limescale may continuously build up in places where it cannot be
seen and thus not easily removed.
Over time the build up of scale clogs appliances, and if it is not kept in check these may have to be
replaced.
• Although the washing drum is made of Stainless steel, specks of rust can be caused by small metal
articles (paper clips, safety pins) which have been left in the drum.
• The washing drum should be cleaned from time to time.
• If you use descaling agents, dyes or bleaches, make sure they are suitable for washing machine
use.
❋ Descaler may contain chemicals that may damage part of your washing machine.
❋ Remove any spots with a stainless steel cleaning agent.
❋ Never use steel wool.
22
M aintenance
n The water circulation nozzle
• Clean the water circulation nozzle, if clogged.
n Cleaning your washer
1. Exterior
Proper care of your washer can extend its life.
The outside of the machine can be cleaned with warm water and a neutral non abrasive
household detergent.
Immediately wipe off any spills. Wipe with damp cloth.
Try not to hit surface with sharp objects.
❋ IMPORTANT: Do not use methylated spirits, diluents or similar products.
2. Interior
Dry around the washer door opening, flexible gasket and door glass.
Run washer through a complete cycle using hot water.
Repeat process if necessary.
NOTE
Remove hard water deposits using only cleaners labeled as safe for washing
machine.
n Winterizing instructions
If the washer is stored in an area where freezing may occur or moved in freezing
temperatures, follow these instructions to prevent damage to the washer:
1. Turn off water supply tap.
2. Disconnect hoses from water supply and drain water from hoses.
3. Plug electrical cord into a properly grounded electrical outlet.
4. Add 1gallon(3.8L) of nontoxic recreational vehicle(RV) antifreeze into an empty wash drum.
Close the door.
5. Set spin cycle and let washer spin for 1minute to drain out all water.
Not all of the RV antifreeze will be expelled.
6. Unplug electrical power cord, dry the drum interior, and close the door.
7. Remove dispenser drawer, drain and dry excessive water from the compartments.
8. Store washer in an upright position.
9. To remove antifreeze from washer after storage, run empty washer
through a complete cycle using detergent. Do not add wash load.
23
T
roubleshooting guide
❋ This washing machine is equipped with automatic safety functions which detect and
diagnose faults at an early stage and react appropriately.
When the machine does not function properly or does not function at all, check the
following points before you contact your service provider.
Symptom
Possible Cause
Solution
Rattling and
clanking noise
• Foreign objects such as coins or
safety pins maybe in drum or
pump.
Stop washer and check drum
and drain filter.
If noise continues after washer
is restarted, call your authorized
service centre.
Thumping sound
• Heavy wash loads may produce
a thumping sound. This is usually
normal.
If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
Vibrating noise
• Have all the transit bolts and
packing been removed?
• Are all the feet resting firmly on
the ground?
If not removed during
installation, refer to Installation guide
for removing transit bolts.
Wash load may be unevenly
distributed
in drum. Stop washer and
rearrange wash load.
Water leaks.
• Fill hoses or drain hose are loose
at tap or washer.
Check and tighten hose connections.
• House drain pipes are clogged.
Unclog drain pipe. Contact plumber
if necessary.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Oversudsing
Water does not enter
washer or it enters
slowly
Water in the washer
does not drain or
drains slowly.
24
• Water supply is not adequate in
area.
Check another tap in the house.
• Water supply tap is not
completely open.
Fully open tap.
• Water inlet hose(s) are kinked.
Straighten hose(s).
• The filter of the inlet hose(s) are
clogged.
Check the filter of the inlet hose(s).
• Drain hose is kinked or clogged.
Clean and straighten the drain hose.
• The drain filter is clogged.
Clean the drain filter.
T
roubleshooting guide
Symptom
Washer does not start
Possible Cause
• Electrical power cord may not
be plugged in or connection
may be loose.
Make sure plug fits tightly in wall
outlet.
• House fuse blown, circuit
breaker tripped,or a power
outage has occurred.
Reset circuit breaker or replace fuse.
Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
Turn on water supply tap.
• Water supply tap is not turned
on.
Washer won’t spin
Solution
❋ Check that the door is firmly
shut.
Close the door and press the
Start/Pause button. After pressing
the Start/Pause button, it may take
a few moments before the clothes
washer begins to spin. The door
must lock before spin can be
achieved.
Door does not open
Once started, the door can not be
opened for safety reasons.
Wait one or two minutes before
opening the door to give the electric
locking mechanism time to release.
Wash cycle time
delayed
The washing time may vary by the
amount of laundry, water
pressure, water temperature and
other using conditions.
If the imbalance is detected or if the
suds removing program works, the
wash time shall be increased.
25
T
roubleshooting guide
Symptom
Possible Cause
Solution
• Water supply is not adequate <Fig 1>
in area
• Water supply taps are not
completely open.
• Water inlet hose(s) are
kinked.
• The filter of the inlet hose(s)
are clogged.
• If water leakage occured in the inlet
hose, indicator “ ” will be changed red
color. [WD(M)-14310(5)FD/WD(M)-12310(5)FD]
Check another tap in the house.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
Clean and straighten the drain hose.
Clean the drain filter.
• Load is too small.
• Load is out of balance.
• The appliance has an unbalance
detection and correction system. If
individual heavy articles are loaded (ex.
bath mat, both robe, etc.), this system
may stop spinning or even interrupt the
spin cycle altogether.
• If the laundry is still too wet at the end
of the cycle, add smaller articles of
laundry to balance the load and repeat
the spin cycle.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning
• Is the door opend
or not completely
closed?
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose(s).
Close the door completely.
❋ If “ ”is not released, call for service.
Unplug the power plug and call for service.
• Water overfills due to the faulty water
valve.
• Water level sensor has malfunctioned.
Close the water tap.
Unplug the power plug.
Call for service.
• Over load in motor.
• Over load in motor.
• Water leaks
[WD(M)-14310(5)FD/WD(M)-12310(5)FD]
26
Call for service.
T
erms of Warranty
What Is Not Covered:
• Service trips to your home to teach you how to use the product.
• If the product is connected to any voltage other than that shown on the
rating plate.
• If the fault is caused by accident, neglect, misuse or Act of God.
• If the fault is caused by factors other than normal domestic use or use in
accordance with the owner's manual.
• Provide instruction on use of product or change the set-up of the product.
• If the fault is caused by pests for example, rats or cockroaches etc..
• Noise or vibration that is considered normal for example water drain
sound, spin sound, or warming beeps.
• Correcting the installation for example, levelling the product, adjustment of
drain.
• Normal maintenance which recommended by the owner's manual.
• Removal of foreign objects / substances from the machine, including the
pump and inlet hose filter for example, grit, nails, bra wires, buttons etc.
• Replace fuses in or correct house wiring or correct house plumbing.
• Correction of unauthorized repairs.
• Incidental or consequential damage to personal property caused by
possible defects with this appliance.
• If this product is used for commercial purpose, it is not warranted.
(Example : Public places such as public bathroom, lodging house, training
center, dormitory)
If the product is installed outside the normal service area, any cost of
transportation involved in the repair of the product, or the replacement of a
defective part, shall be borne by the owner.
27
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