LG | GBF59WBKZB | LG GBB59SWJZB Owner’s Manual

OWNER'S MANUAL
FRIDGE&
FREEZER
Read this owner's manual thoroughly before operating the appliance and keep
it handy for reference at all times.
www.lg.com
Copyright © 2016 - 2018 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS
This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS .......................................................3
Disposal of Your Old Appliance ................................................................ 11
INSTALLATION ......................................................................12
Notes for Movement and Transport .......................................................... 12
Notes for Installation ................................................................................. 12
Dimensions and Clearances .................................................................... 12
Ambient Temperature .............................................................................. 12
Leg Adjustment ......................................................................................... 13
To Reverse the Doors ............................................................................... 13
Parts and Functions.................................................................................. 14
OPERATION ...........................................................................16
Notes for Operation .................................................................................. 16
Control Panel ............................................................................................ 17
Water Dispenser (Optional) ...................................................................... 19
Ice Tray ..................................................................................................... 21
Fresh Converter (Optional) ....................................................................... 21
Fresh Vegetable Drawer (Optional) .......................................................... 21
Folding Shelf............................................................................................. 22
Easy Open Door (Optional) ...................................................................... 22
Other Functions ........................................................................................ 22
Maximum Storage .................................................................................... 22
SMART FUNCTIONS .............................................................23
Using LG SmartThinQ Application............................................................ 23
Using Smart Diagnosis™ ......................................................................... 24
MAINTENANCE ......................................................................26
Notes for Cleaning .................................................................................... 26
Cleaning the Door Basket......................................................................... 26
Cleaning the Shelf .................................................................................... 27
Cleaning the Vegetable Drawer ................................................................ 27
Cleaning the Crisper Cover ...................................................................... 28
Cleaning the Water Dispenser .................................................................. 28
TROUBLESHOOTING ...........................................................29
SAFETY INSTRUCTIONS
EN
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
• If the appliance is equipped with a lock (some countries only), keep
the key out of reach of children.
3
EN
For use in Europe:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not
be made by children without supervision.
Installation
•This
•
appliance should only be transported by two or more people
holding the appliance securely.
•Ensure
•
that the socket outlet is properly grounded, and that the
earth pin on the power cord is not damaged or removed from the
power plug. For more details on grounding, inquire at an LG
Electronics customer information centre.
•This
•
appliance is equipped with a power cord having an
equipment-grounding conductor and a grounding power plug. The
power plug must be plugged into an appropriate socket outlet that
is installed and grounded in accordance with all local codes and
ordinances.
•If
• the power cord is damaged or the hole of the socket outlet is
loose, do not use the power cord and contact an authorized
service centre.
•Do
• not plug the appliance into a multi socket adapter which does
not have a power cable(mounted).
•Do
• not modify or extend the power cable.
•Avoid
•
using any extension cords or double adaptor. The appliance
should be connected to a dedicated power line which is separately
fused.
4
EN
•Do
• not use a multi socket outlet which is not properly
grounded(portable). Upon using a properly-grounded multi socket
outlet (portable), use a product with the current capacity of the
power code rating or higher. Failure to do so may result in electric
shock or fire due to the heat of multi socket outlet. The power may
be shut off when the circuit breaker is operated.
•Install
•
the appliance in a place where is easy to unplug the power
plug of the appliance.
•Be
• careful not to point the power plug up or let the appliance lean
against the power plug.
•Install
•
the appliance on a firm and level floor.
•Do
• not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
or rain or temperatures below freezing.
•Do
• not place the appliance in direct sunlight or expose it to the
heat from heating appliances such as stoves or heaters.
•Be
• careful not to expose the rear of the appliance when installing.
•Be
• careful not to let the appliance door fall during assembly or
disassembly.
•Be
• careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
•Do
• not connect a plug adapter or other accessories to the power
plug.
Operation
•Do
• not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
•In
• case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
5
EN
•Unplug
•
the power plug during a severe thunderstorm or lightening
or when not in use for a long period of time.
•Do
• not touch the power plug or the appliance controls with wet
hands.
•Do
• not bend the power cable excessively or place a heavy object
on it.
•If
• water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
•Do
• not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
•Do
• not apply excessive force or impact to the back cover of the
appliance.
•Do
• not put animals, such as pets into the appliance.
•Be
• careful of nearby children when you open or close the
appliance door. The door may bump the child and cause injury.
•Avoid
•
the danger of children getting trapped inside the appliance.
A child trapped inside the appliance can cause suffocation.
•Do
• not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects(such candles, lamps,
etc.), or heating devices(such as stoves, heaters, etc.) on the
appliance.
•If
• there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the area
immediately. This appliance uses a very eco-friendly gas
(isobutane, R600a) as the refrigerant. Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during
appliance transport, installation or operation can cause fire,
explosion or injury if sparks are caused.
•Do
• not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
6
EN
•Immediately
•
unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour,
or smoke coming from the appliance.
•Fill
• with potable water only into icemaker or dispenser water tank.
Maintenance
•Disconnect
•
the power cord before cleaning the appliance or
replacing the inside lamp (where fitted).
•Securely
•
plug the power plug in the socket outlet after completely
removing any moisture and dust.
•Never
•
unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
•Do
• not spray water or inflammable substances(toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior
or exterior of the appliance to clean it.
•Do
• not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
•Only
•
qualified service personnel from LG Electronics service
centre should disassemble, repair, or modify the appliance.
Contact an LG Electronics customer information centre if you
move and install the appliance in a different location.
•Do
• not use a hair drier to dry the inside of the appliance or place
a candle inside to remove the odours.
•Do
• not use mechanical devices or other means to accelerate the
defrosting process.
Disposal
•When
•
discarding the appliance, remove the door gasket while
leaving the shelves and baskets in place and keep children away
from the appliance.
7
EN
•Dispose
•
of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.
Technical Safety
•Keep
•
ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
•Do
• not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
•The
•
refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or
a similarly qualified person before disposing of them.
•This
•
appliance contains a small amount of isobutane refrigerant
(R600a), natural gas with high environmental compatibility, but it is
also combustible. When transporting and installing the appliance,
care should be taken to ensure that no parts of the refrigerating
circuit are damaged.
•Refrigerant
•
leaking out of the pipes could ignite or cause an
explosion.
•If
• a leak is detected, avoid any naked flames or potential sources
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of
the room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for
every 8 g of R600a refrigerant inside the appliance.
•The
•
amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
•Never
•
start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
8
EN
•This
•
appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
•Do
• not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
CAUTION
To reduce the risk of minor injury to persons, malfunction,
or damage to the product or property when using this
product, follow basic precautions, including the following:
Installation
•Do
• not tilt the appliance to pull or push it when transporting.
•
•Make
sure not to get a body part such as a hand or foot stuck
while moving the appliance.
Operation
•Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
• Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves
or ice bin that will be exposed to temperatures below freezing.
•The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not
touch it with wet hands, as this may result in injury.
•Do not hang from the appliance doors, storage room, shelf or
climb up into it.
•Do not store an excessive amount of water bottles or containers
for side dishes on the door baskets. The basket may break or
your hand may bump into the surrounding structure, causing
injury.
9
EN
•Keep
•
food organized inside the appliance.
•Prevent
•
animals from nibbling on the power cable or water hose.
•Do
• not open or close the appliance door with excessive force.
•If
• the hinge of the product door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
•Do
• not damage the refrigerant circuit.
•Do
• not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
•Do
• not clean glass shelves or covers with warm water when they
are cold. They may break if exposed to sudden temperature
changes.
•Never
•
eat frozen foods immediately after they have been taken
out in the freezer compartment.
•Do
• not use a thin crystal cup or chinaware when dispensing.
•Make
•
sure not to get a hand or foot stuck upon opening or closing
the appliance door.
Maintenance
•Do
• not insert the shelves upside down. The shelves may fall,
causing injury.
•To
• remove frost from the appliance, contact an LG Electronics
customer information centre.
•Dispose
•
of the ice inside the ice bin in the freezer compartment
during an extended power outage.
10
EN
Disposal of Your Old Appliance
••This crossed-out wheeled bin symbol indicates that waste electrical and electronic
products (WEEE) should be disposed of separately from the municipal waste stream.
••Old electrical products can contain hazardous substances so correct disposal of your
old appliance will help prevent potential negative consequences for the environment
and human health. Your old appliance may contain reusable parts that could be used
to repair other products, and other valuable materials that can be recycled to
conserve limited resources.
••You can take your appliance either to the shop where you purchased the product, or
contact your local government waste office for details of your nearest authorised
WEEE collection point. For the most up to date information for your country please
see www.lg.com/global/recycling.
11
INSTALLATION
Notes for Movement and
Transport
• Remove all food from inside the appliance.
Then, transport the appliance only after fixing
fragile parts such as shelves and the door
handle with tape. Failure to do so may cause
appliance damage.
• Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance. Failure to do so may cause
damage to the power plug or floor scratch.
• When transporting the appliance, more than
two people should transport the appliance
carefully. Dropping the appliance, which is
extremely heavy, may cause personal injury or
appliance failure.
• When transporting the appliance over a long
distance, keep the appliance upright. The
appliance may fall over, causing malfunctions.
Never transport the appliance laying down as
it can cause a refrigerant circulation
malfunction when it is turned back on again.
EN
Dimensions and Clearances
Too small of a distance from adjacent items may result
in degradation of freezing capability and increased
electricity costs. Allow over 50mm clearance from each
adjacent wall when installing the appliance.
Notes for Installation
• Install the appliance on a solid and flat area.
− If the appliance is installed on an uneven
floor, it can cause vibration and noise
causing the appliance to fall resulting in
injury. It could also cause the doors not to
close correctly and introduce moisture inside
the unit during operation.
− If the appliance front or rear is not level,
adjust the front feet so that it can be
corrected. Severe cases may need the floor
to be packed out with strips of thin timber.
• Avoid placing the unit near heat sources,
direct sunlight or moisture.
• Connect the power supply cord (or plug) to
the outlet. Don't double up with other
appliances on the same outlet.
• After connecting the power supply cord (or
plug) to the outlet, Wait two or three hours
before you put food into the appliance. If you
add food before the appliance has cooled
completely, your food may spoil.
• After installing the appliance, connect
the power plug into a socket outlet. Before
moving and discarding the appliance,
disconnect the plug from the socket outlet.
12
Ambient Temperature
The appliance is designed to operate within a limited
range of ambient temperatures, depending on the
climate zone. Do not use the appliance at a temperature
exceeding the limit.
The internal temperatures could be affected by the
location of the appliance, the ambient temperature,
the frequency of door opening and so on.
The climate class can be found on the rating label.
*Australia, India, Kenya
NOTE
The appliances rated from SN to T are intended
to be used at an ambient temperature between 10 ºC
and 43 ºC.
EN
Leg Adjustment
To Reverse the Doors
To avoid vibration, the unit must be leveled.
If required, adjust the leveling screws to
compensate for the uneven floor.
The front should be slightly higher than the rear
to aid in door closing.
Leveling screws can be turned easily by tipping
the cabinet slightly.
Turn the leveling screws counterclockwise
to raise the unit, clockwise
to lower it.
Your appliance is designed with reversible
doors, do that they may open from either the
left of right hand side to suit your kitchen
design.
NOTE
••However when you want to reverse the doors
your appliance in pairs, you must call to
service center. Revising the doors is not
covered by the warranty.
13
EN
Parts and Functions
1
8
2
9
3
4
10
5
11
6
7
13
12
14
1 Smart Diagnosis Unit (Optional)
Using this function when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.
2 LED Lamp
The LED lamps inside the appliance light up when you open the door.
3 Fridge Shelf
This is where refrigerated foods and other items are stored.
••The shelf height can be adjusted by inserting the shelf in another groove of different height.
••Store the foods with higher moisture content at the front of the shelf.
••The actual number of shelves will differ from model to model.
4 Bottle Rack (Optional)
CAUTION
This is where drinks tall bottles or containers are stored.
••Do not store short bottles or containers. The items may fall and cause an injury or appliance
damage.
5 Folding Shelf (Optional)
This is where refrigerated foods and high items are stored.
6 Fresh Vegetable Drawer (Optional)
This is where fruits and vegetables are stored to help maintain freshness by adjusting the
humidity controller.
••The appearance or components of the appliance may differ from model to model.
14
7 Fresh Converter (Optional)
This is where meat, fish and vegetables are stored. Help maintain freshness by adjusting the
humidity controller located in the back of the fridge compartment.
8 Dairy Corner (Optional)
This is where dairy products such as the butter or cheese are stored.
9 Movable Egg Tray
This is where eggs are stored.
• You can move it to and use it at a desired position as needed. However, do not use it as the
ice bin or place it on the shelf on top of the fridge or the vegetables drawer.
10 Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.
11 Water Dispenser Tank (Optional)
This is where water to supply the dispenser or the automatic icemaker is stored. It requires
manual filling. (Non plumbed models only)
12 Ice Tray
This is where ice is produced and stored.
13 Freezer Tray
This is where frozen foods such as the meat, fish, and ice cream, can be stored.
14 Freezer Drawer
This is for long-term storage of frozen items.
15
OPERATION
Notes for Operation
• Do not use the ice water dispenser tank for
beverages other than drinking water.
• Users should keep in mind that frost can form
If the door is not closed completely, if the
humidity is high during the summer, or if the
freezer door is opened frequently.
• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
• Opening the door lets warm air enter the
appliance, and may cause the internal
temperature to rise.
• Do not open or close the appliance door
excessively.
• The LED lamp is only intended for use in
domestic appliances and is not suitable for
household room illumination.
If you are leaving the appliance turned off for
an extended period of time, remove all food and
unplug the power cord. Clean the interior, and
leave the doors slightly ajar to prevent mold from
growing in the appliance.
Suggestion for Energy Saving
• Ensure there is sufficient space between
stored foods. This allows cold air to be
circulated evenly and lowers electricity bills.
• Store hot food only after it has cooled in order
to prevent dew or frost.
• When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the appliance.
• Do not set the temperature of the appliance
lower than needed. For ice making in normal
climates, the freezer temperatures should be
set to -19 or colder.
• Do not put food near the temperature sensor
of the fridge compartment. Keep a distance of
at least 3 cm from the sensor.
• Please note that a temperature rise after
defrosting has a permissible range in the
appliance specifications. If you wish to
minimise the impact this may have on the
food storage due to a temperature rise, seal
or wrap the stored food in several layers.
• The automatic defrosting system in the appliance
ensures that the compartment remains free of
ice buildup under normal operating conditions.
16
EN
Storing Foods Effectively
• Store frozen food or refrigerated food inside
sealed containers.
• Check the expiration date and label (storage
instructions) before storing food in the
appliance.
• Do not store food for a long period of time
(more than four weeks) if it spoils easily at a
low temperature.
• Place the refrigerated food or frozen food in
each fridge or freezer compartment
immediately after purchasing.
• Avoid refreezing any food which has been
completely thawed. Freezing any food which
has been completely thawed again will lower
its taste and nutrition.
• Do not wrap and store vegetables with
newspaper. Printing material of newspaper or
other foreign substances may smear and
contaminate food.
• Do not overfill the appliance. Fill less than 70
% of the space. Cold air can not circulate
properly if the appliance is overfilled.
• Cool hot food before storing. If too much hot
food is placed inside, the internal temperature
of the appliance can increase and negatively
affect other foods stored in the appliance.
• If you set an excessively low temperature for
food, it may become frozen. Do not set a
temperature lower than the required
temperature for the food to be stored correctly.
• Always keep the appliance clean.
• If there are chill compartments in the appliance,
do not store vegetables and fruits with higher moisture
content in the chill compartments as they may freeze
due to the lower temperature.
• In the event of a blackout, call the electricity company
and ask how long it is going to last.
- You should avoid door openings while the power is off.
- When the power supply gets back to normal, check
the condition of the food.
Max Freezing Capacity
• The Express Freeze function will set the
freezer to its maximum freezing capacity.
• This generally takes up to 24 hours and
automatically switches off.
• If the maximum freezing capacity is to be
used, Express Freeze must be switched on for
seven hours before fresh produce is placed in
the freezer compartment.
EN
Control Panel
Units and Functions
<Type 1> On the Refrigerator Door
<Type 2> Inside the Refrigerator
7
8
1 Fridge Temperature
••This sets the fridge target temperature.
2 Freezer Temperature
••This sets the freezer target temperature.
3 Express Freeze
••This sets Express Freeze functions.
4 Eco Friendly
••This controls the Power Save mode for
lowering energy consumption.
5 Door Alarm
••This sets the alarm sound which is
activated when the appliance door is
opened.
6 Lock
••This locks the buttons on the control
panel.
7 Power
••This turns the power on and off.
8 Wi-Fi
••This sets the refrigerator to connect to
your home’s Wi-Fi network.
••The actual control panel may differ from model to model.
17
EN
Notes for Use the Control Panel
Setting the Temperature
••The control panel will turn on in any of the
following cases.
−−When the power is turned on
−−When a button is touched
−−When the appliance door (fridge
compartment, freezer compartment, door in
door) is opened
••The control panel will turn off automatically for
energy saving in any of the following cases.
−−When one minute has passed after turning
on the power
−−When no button operation is carried out for
20 seconds after a desired button is pressed
−−When 20 seconds has passed after the
appliance door (fridge compartment, freezer
compartment, door in door) is opened and
closed
••If there is any finger or skin contact to the
control panel while cleaning it, the button
function may operate.
This sets the fridge temperature or freezer
temperature.
••Press the Fridge button or Freezer button to
adjust the temperature.
••The temperature can be adjusted.
−−Fridge : from 1 °C to 7 °C
−−Freezer : from -15 °C to -23 °C
••The initial temperature is set.
−−Fridge : 3 °C
−−Freezer : -20 °C
••The actual inner temperature varies
depending on the food status, as the indicated
setting temperature is a target temperature,
not actual temperature within the appliance.
Setting Eco Friendly
••The function makes the fridge-freezer work in
the power saving mode which is useful when
you are away on a holiday as it reduces
energy consumption.
••Pressing the Eco Friendly button starts the
operation with the lamp on, and pressing it
again stops the operation.
••When the Eco Friendly mode is on, the other
buttons will not operate. When you finish
using the Eco Friendly mode, turn it off so that
other buttons work and the refrigerator returns
to its previous temperature setting.
Setting Wi-Fi (Optional)
The Wi-Fi button, when used with the LG Smart
ThinQ application, allows the refrigerator to
connect to a home Wi-Fi network.
••The Wi-Fi icon shows the status of the
refrigerator’s network connection. The icon
illuminates when the refrigerator is connected
to the Wi-Fi network.
••Press and hold the Wi-Fi button for 3 seconds
to connect to the network. The icon blinks
while the connection is being made, then turns
on once the connection is successfully made.
18
NOTE
••The default temperature setting may vary
depending on the appliance.
••Wait until two or three hours have passed
after connecting the appliance to the outlet
before storing food in the appliance.
••The appliance can automatically detect
problems during the operation.
••If a problem is detected, the appliance does
not operate and an error code is displayed
even when any button is pressed.
••When this occurs, do not turn off the power
and immediately contact an LG Electronics
customer information centre. If you turn off the
power, the repair technician from the LG
Electronics customer information centre. It
may have difficulty finding the problem.
EN
Setting Express Freeze
High Temperature Alarm
The function can quickly freeze a large amount
of ice or frozen foods.
• When you press the Express Freeze button,
the Express Freeze icon lights on the control
panel.
• The function is enabled and disabled in turn
each time you press the button.
• The Express Freeze function automatically
terminates after a specific period has passed.
When the freezer temperature goes too high
due to power failure, the freezer temperature
LED lamp blinks and an alarm sounds.
• Press Freezer button to stop.
• If the temperature is sufficiently cold, the
blinking and alarm will automatically stop.
This function could occur.
• When the refrigerator is turned on.
• When the freezer compartment gets too warm.
• When there is a power outage that lasts for a
long period of time.
• When large amounts of warm food are placed
in the freezer compartment.
• When the freezer door is left open for too long
or too frequently.
Setting and Resetting Lock
This locks the buttons on the control panel.
• Press and hold the Lock button for 3 seconds
. When the Lock function is set, all buttons are
locked.
NOTE
• You must deactivate Lock function before you
can access any other functions.
Setting Power (Optional)
Water Dispenser (Optional)
Press the lever of the water dispenser to get
cold water.
This turns the power on and off.
• Press the Power button for 3 seconds or
longer. The control panel lights, and the power
is on.
NOTE
• Turn off the power when you are not using the
appliance.
CAUTION
• Keep children away from the dispenser to
prevent children playing with or damaging the
controls.
19
EN
NOTE
NOTE
••If you open the freezer door while water is
being dispensed, the water supply will stop.
••If you open the fridge door while water is
being dispensed, dispensing will paused.
••If the cup rim is small, water may splash out
of the glass or miss it completely.
••Use a cup with a rim of over 68 mm in
diameter when dispensing water.
••Before using the water dispenser tank after
installing the appliance, it should be washed
before filling it with water.
••Check if the water dispenser tank has been
placed on the appliance correctly. If it is not
assembled correctly, water may leak from the
tank into the appliance.
••If there is no water in the water dispenser
tank, the cold water function of the dispenser
cannot be used. Check if there is water in the
water dispenser tank and then fill it with water
if there is not.
••Wait at least 15 seconds before removing the
water tank after having dispensed water.
••Sound from the water tank will be normal
when supplying water to the dispenser. It is
not a sign of malfunction.
Water Dispenser tank (Optional)
1
Open the cap (small cover) on the top of
the water tank.
2
Fill the water tank with potable water and
close the cap (small cover).
••The water tank can hold up to 2.3 L.
CAUTION
••Children should not be allowed near the
dispenser tank. If the child drops the water
dispenser tank while it is completely filled with
water, injury may occur. Do not fill the water
tank with drinks other than water or fill with
hot water.
••Do not apply excessive force or impact when
removing or assembling the water dispenser
tank. Doing so can cause appliance damage
or injury.
20
EN
Ice Tray
Fresh Converter (Optional)
The temperature in the fresh converter can be
controlled by sliding the lever, where located in
the back of the compartment, in either direction.
When keeping vegetables after setting up Meat
or Fish, the cold injury may occur.
Fill the ice tray up to the indicator line with
water.
••Fill with potable water only.
••If the Ice Tray is overfilled, the ice cubes may
stick together and be difficult to remove.
••Press the Express Freeze button on the
control panel to make ice quickly.
••Ice can be removed more easily by pouring
water on the ice tray or immersing it in water
and twisting the tray first.
••Do not store ice that is not completely frozen.
••You can remove the ice tray or ice cubes
bucket to create more space inside the freezer
compartment if you do not use it.
CAUTION
••Be careful not to twist the ice tray with force
since it can be broken.
••Do not freeze the ice bucket. It can break the
ice bucket and cause appliance damage or
injury.
Type 1
Type 2
Type 3
••Type 1: For storing meat.
••Type 2: For storing fish.
••Type 3: For storing vegetables.
Fresh Vegetable Drawer
(Optional)
Vegetable compartment can adjust the humidity
by moving the knob.
If moved to the left side, cover and tray are
opened, and if moved to the right side, cover
and tray are closed therefore, it can maintain
the humidity.
Closed state is recommended for keeping
vegetables, and open state is recommended for
keeping fruits.
21
EN
Folding Shelf
Other Functions
Store taller items, such as a gallon container or
bottles, by pushing the front half of the shelf
underneath the back half the shelf. Pull the front
of the shelf forward to return to a full shelf.
Door Open Alarm
1
Lift the front side of the shelf and shift it on
its back side.
The alarm sounds 3 times in a 30 seconds
interval if the door (fridge compartment, freezer
compartment) is left open or not completely
closed for one minute.
••Contact an LG Electronics customer
information centre if the alarm sound
continues even after closing the door.
Failure Detection
2
Lift the front side of the shelf and shift it
under its back side. From this position, both
sides of the shelf can be lifted up to free
more space.
The appliance can automatically detect
problems during the operation.
••If a problem is detected, the appliance does
not operate and an error code is displayed
even when any button is pressed.
••When this occurs, do not turn off the power
and immediately contact an LG Electronics
customer information centre. If you turn off the
power, the repair technician from an LG
Electronics customer information center may
have difficulty finding the problem.
Maximum Storage
Easy Open Door (Optional)
To easily open the door, hold the handle and
softly turn it to the outside.
22
If large quantities of food are to be stored, all
the freezer drawers shall be taken out of the
appliance except the bottom one and the food
shall be stacked directly on the freezer shelves.
SMART FUNCTIONS
Using LG SmartThinQ
Application
Things to check before using LG
SmartThinQ
• For appliances with the
or
logo
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a
long time to register or installation may
fail.
2
Turn off the Mobile data or Cellular Data
on your smartphone.
• For iPhones, turn data off by going to
Settings → Cellular → Cellular Data.
3
Connect your smartphone to the wireless
router.
EN
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work
properly depending on the Internet service
provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal
transmission. Unplug the appliance and wait
about a minute before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
• If the security protocol of the router is set to
WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.
Installing LG SmartThinQ
NOTE
• To verify the Wi-Fi connection, check that
Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
• LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
Search for the LG SmartThinQ application from
the Google Play Store or Apple App Store on a
smart phone. Follow instructions to download
and install the application.
NOTE
• If you choose the simple login to access the
LG SmartThinQ application, you must go
through the appliance registration process
each time you change your smartphone or
reinstall the application.
23
EN
Wi-Fi Function
• For appliances with the
or
logo
Communicate with the appliance from a smart
phone using the convenient smart features.
Firmware Update
Keep the appliance performance updated.
Smart Diagnosis™
If you use the Smart Diagnosis function, you will
be provided with the useful information such as
a correct way of using the appliance based on
the pattern of use.
Settings
Allows you to set various options on the
refrigerator and in the application.
NOTE
• If you change your wireless router, your
Internet service provider or your password
after registering the appliance, please delete it
from the LG SmartThinQ Settings → Edit
Product and register again.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG
SmartThinQ application, allows the refrigerator
to connect to a home Wi-Fi network. The Wi-Fi
icon shows the status of the refrigerator’s
network connection. The icon illuminates when
the refrigerator is connected to the Wi-Fi
network.
Initial Appliance Registration
Run the LG SmartThinQ application and follow
the instructions in the application to register the
appliance.
Re-registering the Appliance or
Registering Another User
Press and hold the Wi-Fi button for 3 seconds
to temporarily turn it off. Run the LG
SmartThinQ application and follow the
instructions in the application to register the
appliance.
24
NOTE
• To disable the Wi-Fi function, press and hold
the Wi-Fi button for 3 seconds. Wi-Fi icon will
be turned off.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit http://
opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers and
copyright notices are available for download.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
email request to opensource@lge.com. This
offer is valid for a period of three years after our
last shipment of this product. This offer is valid
to anyone in receipt of this information.
Smart Diagnosis™ Using a Smart
Phone
• For appliances with the
or
logo
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails.
Smart Diagnosis™ can not be activated unless
the appliance is connected to power. If the
appliance is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.
Using Smart Diagnosis™
Should you experience any problems with
your refrigerator, it has the capability of
transmitting data via your telephone to the
LG service center. This gives you the
capability of speaking directly to our trained
specialists. The specialist records the data
transmitted from your machine and uses it
to analyze the issue, providing a fast and
effective diagnosis.
Only use the Smart Diagnosis feature when
instructed to do so by the LG call center agent.
The transmission sounds that you will hear
are normal and sound similar to a fax machine.
EN
Smart Diagnosis cannot be activated unless
your refrigerator is connected to power. If your
refrigerator is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.
3.
Following the instructions of the operator,
hold the phone’s microphone close to the icon
«Smart Diagnosis».
4.
Hold the phone in the position until the end of
the sound data transfer.
1.
5.
Keep the phone in place until the tone trans-
Call to the LG service center. Only use the
Smart Diagnosis feature when instructed
to do so by the LG call center agent.
Resume your conversation with the specialist,
who will then be able to assist you in using the
information transmitted for analysis.
NOTE
Follow step 2A if your refrigerator has display
panel on the door. If your appliance has display
panel inside, follow 2B.
2.
a
2A.
•
Display panel on refrigerator door:
Lock the display. To lock
the display, press and
hold the Lock button
for three seconds. (If the
NOTE
•
For best results, do not move the phone
while the tones are being transmitted.
•
If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.
3 sec.
the function.
ect
ve minutes,
you must deactivate the lock and then reactivate it.)
•
Use the home telephone for better communication performance, resulting in better
service.
•
Press and Hold the ‘Freezer’
3 sec.
button for 3 seconds.
•
•
Open the refrigerator
door.
Bad call quality may result in poor data transmission from your phone to the machine,
which could cause Smart Diagnosis to not
work properly.
gerator:
•
Open the refrigerator door.
•
Press and Hold the
‘Freezer’
button for 3 seconds.
•
3 sec.
NOTE
If the door has been opened for over one minute,
you must close the door and start again No.2
NOTE
• Position the phone so that its microphone is
aligned with the speaker hole.
• The Smart Diagnosis™ sound is generated
after around three seconds.
• Do not take the phone off the speaker hole
while the data is transmitted.
• Hold the phone to the upper right speaker
hole and wait while the data is transmitted.
• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
• When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off
and then on again after a few seconds. After
the customer information centre explains the
diagnosis result.
25
MAINTENANCE
Notes for Cleaning
• When removing a shelf or drawer from inside
the appliance, remove all stored foods from
the shelf or drawer to prevent injury or
damage to the appliance.
− Otherwise, injury may occur due to the
weight of stored foods.
• If cleaning the outside air vents of the
appliance by means of vacuuming, then the
power cord should be unplugged from the
outlet to avoid any static discharge that can
damage the electronics or cause an electric
shock.
• Detach the shelves and drawers and clean
them with water, and then dry them
sufficiently, before replacing them.
• Regularly wipe the door gaskets with a wet
soft towel.
• Door basket spills and stains should be
cleaned as they can compromise storage
ability of the basket and could even be
damaged.
• After cleaning, check if the power cable is
damaged, warm or improperly plugged.
• Keep the air vents on the exterior of the
appliance clean.
− Blocked air vents can cause fire or appliance
damage.
• Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto
paste wax). Apply wax with a clean, soft cloth.
• For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm
water. Do not use abrasive or harsh cleaners.
Dry thoroughly with a soft cloth.
EN
• Never clean the shelves or containers in the
dishwasher.
− The parts may become deformed due to the
heat.
• If the appliance is equipped with an LED
lamp, do not remove lamp cover and LED
lamp in any attempt to repair or service it.
Please, contact an LG Electronics customer
information center.
Cleaning the Door Basket
Removing the Fridge/Freezer
Door Basket
Hold both edges of the basket and remove it by
lifting it upward.
• When cleaning the inside or outside of the appliance,
do not wipe it with a rough brush, toothpaste, or
flammable materials. Do not use cleaning agents
containing flammable substances.
- This may cause discoloration or damage to the
appliance.
- Flammable substances: alcohol (ethanol, methanol,
isopropyl alcohol, isobutyl alcohol, etc.), thinner,
bleach, benzene, flammable liquid, abrasive, etc.
26
EN
Refitting the Fridge/Freezer Door
Basket
Cleaning the Vegetable
Drawer
1
Removing the Vegetable Drawer
2
Hold both edges of the door basket, gently
push one edge to assemble, and then in the
same manner assemble the other edge.
1
Remove the contents of the drawer. Hold
the handle of the vegetable drawer and pull
it out completely until it outward gently until
it stops.
2
Lift the vegetable drawer up and remove it
by pulling it out.
After assembling, tap the door basket gently
to fix it horizontally.
Cleaning the Shelf
Removing the Fridge/Freezer
Shelf
Refitting the Vegetable Drawer
Remove the shelf by pulling it out while slightly
lifting the rear edge of the fridge shelf.
1
If the vegetable drawer has a cover, lift it.
2
Insert the bottom of the vegetable drawer
into its original position and gently push it
back in while lowering it.
Refitting the Fridge/Freezer Shelf
Mount them in the reverse order of the removal
process.
CAUTION
••Please note that injuries can be caused by the
weight of stored foods when removing the
vegetable drawer.
27
EN
Cleaning the Crisper Cover
Cleaning the Water Dispenser
Removing the Crisper Cover
Cleaning the Dispenser Tray
1
2
After removing the vegetable drawer cover,
pull the top section of the crisper cover
down.
Remove the crisper cover by pulling it out.
The dispenser tray may become wet easily due
to spilled ice or water. Wipe the entire area with
a damp cloth.
Cleaning the Water and Ice Outlet
Refitting the Crisper Cover
1
Place the protrusions inside the crisper
cover on the grooves inside the shelf.
2
Insert the protrusions in front of the crisper
cover into the grooves in front of the shelf
and push the crisper cover up to assemble.
28
Wipe the water or ice outlet frequently with a
clean cloth as it may get dirty easily. Please
note that lint from a cloth may adhere to the
outlet.
TROUBLESHOOTING
Symptoms
There is no
refrigeration or
freezing.
Reason
Is there a power interruption?
If the power plug unplugged
from the outlet?
Is the fridge or freezer
temperature set to its warmest
setting?
Is the appliance in direct
sunlight, or is it near a heat
generating object such as
cooking oven or heater?
EN
Solution
••Check the power of other
appliances.
••Plug the power plug in the outlet
properly.
••Set the fridge or freezer temperature
to 'Medium'.
••Check the installation area and
reinstall it away from heat generating
objects.
••Cool the hot food first before putting
it in the fridge or freezer
compartment.
•
•
Maintain an appropriate space
Did you put in too much food?
between food.
•
•
Completely close the door and make
Are the appliance doors
sure that stored food is not
completely closed?
obstructing in the door.
••Adjust the installation position to
Is there enough space around
make enough space around the
the appliance?
appliance.
Is the fridge or freezer
••Set the fridge or freezer temperature
temperature set to 'Warm'?
to 'Medium'.
Did you put in food with a
••Store foods with strong smells in a
strong smell?
sealed containers.
The appliance
contains a bad smell.
••Throw away rotten vegetables and
Vegetables or fruit may have
clean the vegetable drawer. Do not
spoiled in the drawer?
store vegetables too long in the
vegetable drawer.
••It is hard for customers to replace
the inside lamp in the appliance as
The inside lamp in the Does the inside lamp in the
they are not serviceable. If the inside
appliance does not
appliance turn off?
lamp does not turn on, please
turn on.
contact the LG Electronics customer
information centre.
There is poor
refrigeration or
freezing.
Did you store hot food without
cooling it first?
29
EN
Symptoms
The appliance door is
not closed tightly.
Reason
Is the appliance leaning
forward?
Were the shelves properly
assembled?
Solution
••Adjust the front feet to raise the front
side slightly.
••Refit the shelves if needed.
••If you apply too much force or speed
when closing the door, it may remain
briefly open before closing. Make
sure that you do not slam the door
closed. Close without force.
••If you try to open the appliance door
within one minute after you closed it,
you may have difficulties because of
It is difficult to open
Did you open the door right
the pressure inside the appliance.
the appliance door.
after you closed it?
Try to open the appliance door again
in a few minutes so that the internal
pressure stabilizes.
•
•
Cool the hot food first before putting
Did you store hot food without
it in the fridge or freezer
cooling it first?
compartment.
••Although the condensation will
Did you leave the appliance
disappear soon after you close the
There is condensation door open?
appliance door, you can wipe it with
inside the appliance
a dry cloth.
or on the bottom of
••Condensation can form due to the
the vegetable drawer
Do you open and close the
temperature difference from the
cover.
appliance door too frequently?
outside. Wipe out the dampness with
a dry cloth.
Did you put warm or moist
••Store food in a covered or sealed
food inside without sealing it
container.
in a container?
Did you close the door with
excessive force?
Frosts has formed in
the freezer
compartment.
30
Doors may not be closed
properly?
Did you store hot food without
cooling it first?
••Check if the food item inside the
appliance is blocking the door and
make sure that the door is tightly
closed.
••Cool the hot food first before putting
it in the fridge or freezer
compartment.
EN
Symptoms
Frosts has formed in
the freezer
compartment.
Reason
Solution
Is the air entry or exit of the
freezer compartment blocked?
••Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
••Maintain an appropriate space
between items.
Is the freezer compartment
overfilled?
Did you open and close the
or condensation can form if
appliance door frequently or is ••Frosts
the outside air penetrates inside the
the appliance door improperly
appliance.
Frost or condensation closed?
has formed inside or
••Condensation can appear on the
outside the appliance.
exterior of the appliance if the
Is the installation environment
installation area is too humid or on a
humid?
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
Is the appliance installed on a ••Install the appliance on a solid and
weak floor or improperly
flat area.
leveled?
The appliance is
noisy and generates
abnormal sounds.
The side or front of
the appliance is
warm.
There is water inside
or outside of the
appliance.
••Adjust the installation position to
allow enough clearance around the
appliance.
Are objects scattered behind
••Remove the scattered objects from
the appliance?
behind the appliance.
Is there an object on top of the ••Remove the object on top of the
appliance?
appliance.
••The heat releasing pipe to prevent
condensation is installed on the front
There are anti condensation
and side of the appliance. You may
pipes fitted to these areas of
feel it particularly hot right after the
the appliance to reduce
appliance is installed or during the
condensation forming from
summer. You can be assured that
around the door area.
this is not a problem and is quite
normal.
Is there water leakage around
••Check if the water has leaked from a
the appliance?
sink or another place.
•
•
Check if the water is from the
Is there water on the bottom of
thawed frozen food or a broken or
the appliance?
dropped container.
Does the rear of the appliance
touch the wall?
31
EN
Symptoms
Clicking noises
Rattling noises
Reason
Appliance with linear
compressor was moved while
operating.
Whooshing noises
Gurgling noises
Popping noises
Vibrating
32
Solution
The defrost control will click
when the automatic defrost
cycle begins and ends. The
thermostat control (or
••Normal Operation
appliance control on some
models) will also click when
cycling on and off.
Rattling noises may come from
the flow of appliance, the
water line on the back of the
••Normal Operation
unit (for plumbed models
only), or items stored on top of
or around the appliance.
is weak or uneven or leveling
Appliance is not resting evenly ••Floor
legs need to be adjusted. See the
on the floor.
Door Alignment section.
Evaporator fan motor is
circulating air through the
fridge and freezer
compartments.
Air is being forced over the
condenser by the condenser
fan.
Appliance flowing through the
cooling system
Contraction and expansion of
the inside walls due to
changes in temperature.
If the side or back of the
appliance is touching a cabinet
or wall, some of the normal
vibrations may make an
audible sound.
••Normal operation. If the compressor
does not stop rattling after three
minutes, turn the power to the
appliance off and then on again.
••Normal Operation
••Normal Operation
••Normal Operation
••Normal Operation
••To eliminate the noise, make sure
that the sides and back do not make
any contact with any wall or cabinet.
EN
Symptoms
Reason
Solution
the Wi-Fi network connected
The password for the Wi-Fi that • Find
to your smartphone and remove it,
you are trying to connect to is
then register your appliance on LG
incorrect.
SmartThinQ.
•
Turn off the Mobile data of your
Mobile data for your
smartphone and register the appliance
smartphone is turned on.
using the Wi-Fi network.
• The wireless network name (SSID)
The wireless network name
should be a combination of English
(SSID) is set incorrectly.
letters and numbers. (Do not use
Your home appliance
special characters.)
and smartphone is not
• Only a 2.4 GHz router frequency is
connected to the Wi-Fi
supported. Set the wireless router to
network.
2.4 GHz and connect the appliance
The router frequency is not 2.4
to the wireless router. To check the
GHz.
router frequency, check with your
Internet service provider or the router
manufacturer.
• If the distance between the appliance
and the router is too far, the signal
The distance between the
may be weak and the connection may
appliance and the router is too
far.
location of the router so that it is closer
to the appliance.
33
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