LG | GF5137PZJZ | LG GF5137PZJZ Owner’s Manual

EN
OWNER'S MANUAL
FREEZER
Read this owner's manual thoroughly before operating the appliance and
keep it handy for reference at all times.
MFL68864525
Rev.00_032116
www.lg.com
EN
TABLE OF CONTENTS
This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS����������������������������������������3
Important Safety Instructions..........................................................4
Appliance Usage Range...............................................................10
Disposal of Your Old Appliance....................................................10
INSTALLATION........................................................11
Notes for Movement and Transport.............................................. 11
Notes for Installation..................................................................... 11
Leg Adjustment............................................................................. 11
To Reverse the Doors...................................................................12
To Install Refrigerators in Pairs.....................................................12
OPERATION............................................................13
Parts and Functions......................................................................13
Notes for Operation......................................................................14
Using Control Panel......................................................................15
Using Ice Maker............................................................................17
Using Easy Open Door.................................................................18
Using Other Functions..................................................................18
MAINTENANCE.......................................................19
Using the Smart Diagnosis™ Function.........................................19
Notes for Cleaning........................................................................20
Cleaning the Shelf........................................................................20
Cleaning the Freezer Drawer.......................................................21
TROUBLESHOOTING.............................................22
PRODUCT FICHE....................................................26
2
SAFETY INSTRUCTIONS
EN
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the product.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described
below.
This symbol is displayed to the indicate matters and operations that
can cause risk. Read the part with this symbol carefully and follow the
instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause serious
injury or death.
CAUTION
This indicates that the failure to follow the instructions can cause the
minor injury or damage to the product.
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:
Children in the Household
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
For use in Europe:
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
3
Important Safety Instructions
EN
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:
Installation
•• This appliance should only be transported by two or more people holding the
appliance securely.
•• Ensure that the socket outlet is properly grounded, and that the earth pin on the power
cord is not damaged or removed from the power plug. For more details on grounding,
inquire at an LG Electronics customer information centre.
•• This appliance is equipped with a power cord having an equipment-grounding
conductor and a grounding power plug. The power plug must be plugged into an
appropriate socket outlet that is installed and grounded in accordance with all local
codes and ordinances.
•• If the power cord is damaged or the hole of the socket outlet is loose, do not use the
power cord and contact an authorized service centre.
•• Do not plug the appliance into multiple socket outlets or extension power cable.
•• Do not modify or extend the power cord.
•• Avoid using any extension cords or double adaptor. The appliance should be
connected to a dedicated power line which is separately fused.
•• Install the appliance in a place where is easy to unplug the power plug of the
appliance.
•• Be careful not to point the power plug up or let the appliance lean against the power
plug.
•• Install the appliance on a firm and level floor.
•• Do not install the appliance in a damp and dusty place. Do not install or store the
appliance in any outdoor area, or any area that is subject to weathering conditions
such as direct sunlight, wind, or rain or temperatures below freezing.
•• Do not place the appliance in direct sunlight or expose it to the heat from heating
appliances such as stoves or heaters.
••
4
Be careful not to expose the rear of the appliance when installing.
EN
•• Be careful not to let the appliance door fall during assembly or disassembly.
•• Be careful not to pinch, crush, or damage the power cable during assembly or
disassembly of the appliance door.
Operation
•• Do not use the appliance for any purpose (storage of medical or experimental
materials or shipping) other than any domestic household food storage use.
•• In case of flood, disconnect the power plug and contact the LG Electronics customer
information centre.
•• Unplug the power plug during a severe thunderstorm or lightening or when not in use
for a long period of time.
•• Do not touch the power plug or the appliance controls with wet hands.
•• Do not bend the power cable excessively or place a heavy object on it.
•• If water penetrates electrical parts of the appliance, disconnect power plug and
contact an LG Electronics customer information centre.
•• Do not place hands or metallic objects inside the area emitting the cold air, cover or
heat releasing grill on the back.
•• Do not apply excessive force or impact to the back cover of the appliance.
•• Do not put animals, such as pets into the appliance.
•• Be careful of nearby children when you open or close the appliance door. The door
may bump the child and cause injury.
•• Avoid the danger of children getting trapped inside the appliance. A child trapped
inside the appliance can cause suffocation.Only a qualified service personnel from
LG Electronics service centre should disassemble, repair, or modify the appliance.
Contact an LG Electronics customer information centre if you move and install the
appliance in a different location.
•• Do not place heavy or fragile objects, liquid filled containers, combustible substances,
or flammable objects (such as candles and lamps) on the appliance.
5
EN
•• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the
appliance or power plug and ventilate the area immediately. This appliance uses a
very eco-friendly gas (isobutane, R600a) as the refrigerant. Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during appliance transport,
installation or operation can cause fire, explosion or injury if sparks are caused.
•• Do not use or store flammable or combustible substances (ether, benzene, alcohol,
chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the
appliance.
•• Immediately unplug the power plug and contact an LG Electronics customer
information centre if you detect a strange sound, odour, or smoke coming from the
appliance.
Maintenance
•• Disconnect the power cord before cleaning the appliance or replacing the inside lamp
(where fitted).
•• Securely plug the power plug in the socket outlet after completely removing any
moisture and dust.
•• Never unplug the appliance by pulling on the power cable. Always grip the power plug
firmly and pull straight out from the socket outlet.
•• Do not spray water inside or outside the appliance to clean it.
•• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or
which are made of metallic material.
•• Only a qualified service personnel from LG Electronics service centre should
disassemble, repair, or modify the appliance. Contact an LG Electronics customer
information centre if you move and install the appliance in a different location.
•• Do not use a hair drier to dry the inside of the appliance or place a candle inside to
remove the odours.
•• Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
6
EN
Disposal
•• When discarding the appliance, remove the door gasket while leaving the shelves and
baskets in place and keep children away from the appliance.
•• Dispose of all packaging materials (such as plastic bags and styrofoam) away from
children. The packaging materials can cause suffocation.
Prohibition of Storage of Explosive Suvstances
Do not store explosive substances such as aerosol cans with a flammable propellant
in this appliance.
Technical Safety
••Keep ventilation openings, in the appliance enclosure or in the built-in
structure,clear of obstruction.
••Do not use electrical appliances inside the food storage compartments of the
appliance, unless they are of the type recommended by the manufacturer.
••The refrigerant and insulation blowing gas used in the appliance require special
disposal procedures. Consult with service agent or a similarly qualified person
before disposing of them.
••This appliance contains a small amount of isobutane refrigerant (R600a), natural
gas with high environmental compatibility, but it is also combustible. When
transporting and installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
••Refrigerant leaking out of the pipes could ignite or cause an explosion.
••If a leak is detected, avoid any naked flames or potential sources of ignition and
air the room in which the appliance is standing for several minutes. In order to
avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit
occurs, the size of the room in which the appliance is used should correspond to
the amount of refrigerant used. The room must be 1 m2 in size for every 8 g of
R600a refrigerant inside the appliance.
••The amount of refrigerant in your particular appliance is shown on the identification
plate inside the appliance.
••Never start up an appliance showing any signs of damage. If in doubt, consult your
dealer.
7
EN
CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage to
the product or property when using this product, follow basic precautions,
including the following:
Installation
•• Do not tilt the appliance to pull or push it when transporting.
Operation
•• Do not touch frozen food or the metal parts in the freezer compartment with wet or
damp hands. It may cause frostbite.
•• Do not place glass containers or bottles inside the freezer, shelves or ice bin that will
be exposed to temperatures below freezing.
•• The tempered glass on the front side of the appliance door or the shelves can be
damaged by an impact. If it is broken, do not touch it with wet hands, as this may
result in injury.
•• Make sure your hands and feet do not get stuck when opening and closing the
appliance door.
•• Do not hang from the appliance doors, storage room, shelf or climb up into it.
•• Do not store an excessive amount of water bottles or containers for side dishes on
the door baskets. The basket may break or your hand may bump into the surrounding
structure, causing injury.
•• Keep food organized inside the appliance.
•• Prevent animals from nibbling on the power cable or water hose.
•• Do not open or close the appliance door with excessive force.
•• If the hinge of the product door is damaged or operates improperly, stop using the
appliance and contact an authorized service centre.
•• Supervise a child or a person with poor cognitive skills to ensure they use the
appliance safely.
8
EN
•• Do not damage the pipes of the refrigerant circuit.
•• Do not place any electronic appliance (such as heater and mobile phone) inside the
appliance.
•• Do not clean glass shelves or covers with warm water when they are cold. They may
break if exposed to sudden temperature changes.
•• Never eat frozen foods immediately after they have been taken out in the freezer.
Maintenance
•• Do not insert the shelves upside down. The shelves may fall, causing injury.
•• To remove frost from the appliance, contact an LG Electronics customer information
centre.
•Dispose
•
of the ice inside the ice bin in the freezer during an extended power outage.
9
EN
Appliance Usage Range
This appliance is intended to be used in household and similar applications only. It
should not be used for commercial, or catering purposes, or in any mobile application
such as a caravan or boat.
Disposal of Your Old Appliance
••This crossed-out wheeled bin symbol indicates that waste
electrical and electronic products (WEEE) should be disposed of
separately from the municipal waste stream.
••Old electrical products can contain hazardous substances so
correct disposal of your old appliance will help prevent potential
negative consequences for the environment and human health.
Your old appliance may contain reusable parts that could be used
to repair other products, and other valuable materials that can be
recycled to conserve limited resources.
••You can take your appliance either to the shop where you
purchased the product, or contact your local government waste
office for details of your nearest authorised WEEE collection
point. For the most up to date information for your country please
see www.lg.com/global/recycling.
10
INSTALLATION
Notes for Movement and
Transport
•• Remove all food from inside the appliance. Then,
transport the appliance only after fixing fragile parts
such as shelves and the door handle with tape.
Failure to do so may cause appliance damage.
•• Pull the power plug out, insert and fix it into the
power plug hook at the rear or on top of the
appliance. Failure to do so may cause damage to
the power plug or floor scratch.
•• When transporting the appliance, more than two
people should transport the appliance carefully.
Dropping the appliance, which is extremely heavy,
may cause personal injury or appliance failure.
•• When transporting the appliance over a long
distance, keep the appliance upright. The appliance
may fall over, causing malfunctions. Never
transport the appliance laying down as it can cause
a refrigerant circulation malfunction when it is
turned back on again.
Notes for Installation
•• Install the appliance on a solid and flat area.
−− If the appliance is installed on an uneven floor,
it can cause vibration and noise causing the
appliance to fall resulting in injury. It could
also cause the doors not to close correctly
and introduce moisture inside the unit during
operation.
−− If the appliance front or rear is not level, adjust
the front feet so that it can be corrected. Severe
cases may need the floor to be packed out with
strips of thin timber.
•• Avoid placing the unit near heat sources, direct
sunlight or moisture.
•• Connect the power supply cord (or plug) to the
outlet. Don't double up with other appliances on the
same outlet.
EN
•• After connecting the power supply cord (or plug) to
the outlet, Wait 2-3 hours before you put food into
the appliance. If you add food before the appliance
has cooled completely, your food may spoil.
•• Models with handles should be located at least 55
mm from the wall on the hinge side to open door
by 90°.
•• Allow over 55 mm clearance to the right, left, back
and top when installing.
Ambient Temperature
The appliance is designed to operate at the limited
range of ambient temperature, depending on climate
zones. Do not use the appliance at the temperature
over the limit. Climate class of your appliance is
indicated on the label with technical description inside
the freezer compartment.
Class
Symbol
Ambient
temperature
range ºC
Extended
temperate
SN
+10 – +32
Temperate
N
+16 – +32
Subtropical
ST
+16 – +38
Tropical
T
+16 – +43
Extended
temperate
-Tropical
SN-T
+10 – +43
Leg Adjustment
To avoid vibration, the unit must be leveled.
If required, adjust the leveling screws to compensate
for the uneven floor.
The front should be slightly higher than the rear to aid
in door closing.
Leveling screws can be turned easily by tipping the
cabinet slightly.
Turn the leveling screws counterclockwise
raise the unit, clockwise
to lower it.
to
11
EN
To Reverse the Doors
Your appliance is designed with reversible doors, do
that they may open from either the left of right hand
side to suit your kitchen design.
NOTE
•• However when you want to reverse the doors your
appliance in pairs, you must call to service center.
Revising the doors is not covered by the warranty.
To Install Refrigerators in Pairs
Your appliance is designed with reversible doors, do
that they may open from either the left of right hand
side to suit your kitchen design.
NOTE
•• However when you want to install your appliance
in pairs, you must call to service center. Installation
condition is not covered by the warranty.
12
OPERATION
EN
Parts and Functions
1 Control Panel
This adjusts the inside temperature of the freezer.
2 Freezer Shelf
This is where frozen foods such as the meat, fish, and ice cream, can be stored.
••
What is Two Star Section? : -12 ºC – -18 ºC is maintained to store frozen foods.
3 Ice Maker
This is where ice is made and stored.
4 Freezer Drawer
This is for long-term storage of frozen items.
• The appearance or components of the appliance may differ from model to model.
13
EN
Notes for Operation
Storing Foods Effectively
•• Users should keep in mind that frost can form If the
door is not closed completely, if the humidity is high
during the summer, or if the freezer door is opened
frequently.
•• Store frozen food or refrigerated food inside sealed
containers.
•• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the door
to close completely.
•• Do not store food for a long period of time(more
than 4 weeks) if it spoils easily at a low
temperature.
•• Opening the door lets warm air enter the appliance,
and may cause the internal temperature to rise.
•• Place the refrigerated food or frozen food inside
each fridge or freezer immediately after purchasing.
•• Do not open or close the appliance door
excessively.
•• Avoid freezing any food which has been completely
thawed. Freezing any food which has been
completely thawed again will lower its taste and
nutrition.
•• The LED lanp is only intended for use in domestic
appliances and is not suitable for household room
illumination.
Suggestion for Energy Saving
•• Ensure there is sufficient space between stored
foods. This allows cold air to be circulated evenly
and lowers electricity bills.
•• Store hot food only after it has cooled in order to
prevent dew or frost.
•• When storing a appliance in the freezer, set the
freezer temperature lower than the temperature
indicated on the appliance.
•• Do not set the temperature of the appliance lower
than needed. For ice making in normal climates,
the freezer temperatures should be set to -19 or
colder.
•• Do not put food near the temperature sensor of the
fridge. Keep a distance of at least 3 cm from the
sensor.
•• Please note that a temperature rise after defrosting
has a permissible range in the appliance
specifications. If you wish to minimise the impact
this may have on the food storage due to a
temperature rise, seal or wrap the stored food in
several layers.
14
•• Check the expiration date and label (storage
instructions) before storing food in the appliance.
•• Do not wrap and store vegetables with newspaper.
Printing material of newspaper or other foreign
substances may smear foods.
•• Do not overfill the appliance. Fill less than 70 % of
the space. Cold air can not circulate properly if the
appliance is overfilled.
•• Cool hot food before storing. If too much hot food
is placed inside, the internal temperature of the
appliance can increase and negatively affect other
foods stored in the appliance.
•• If you set an excessively low temperature for food,
it may get frozen. Do not set a temperature lower
than the initial temperature.
•• Always keep the appliance clean.
Max Freezing Capacity
•• The Express Freeze function will allow the freezer
to freezer to its maximum freezing capacity. This
generally takes up to 7 hours, however, it will
automatically turn off after a given time and can
also be turned off manually at any given time.
•• To get better air circulation, insert all inner parts like
baskets, drawers, and shelves.
EN
Using Control Panel
Units and Functions
1 Control Panel
•• This image shows the initial display.
•• To display function settings, press the buttons
in
.
2 Freezer Temperature
•• This sets the freezer target temperature.
3 Power
•• This turns the power on and off.
4 Express Frz.
•• This sets Express Freeze functions.
5 Eco Friendly
•• This controls the Power Save mode for
lowering energy consumption.
6 Door Alarm
•• This sets the alarm sound which is activated
when the appliance door is opened.
•• The actual control panel may differ from model to
model.
7 Child Lock
•• This locks the buttons on the control panel.
15
EN
Setting Power
Setting Express Freeze
This turns the power on and off.
The function can quickly freeze a large amount of ice
or frozen foods.
•• Press the Power button for 3 seconds or longer.
The control panel lights, and the power is on.
•• When you press the Express Frz. button, the
Express Frz. icon lights on the control panel. The
function is enabled and disabled in turn each time
you press the button.
•• Turn off the power when you are not using the
appliance.
•• When you press the Power button to turn off the
appliance, the appliance is no longer operating.
Turn it off only when you are not using the
appliance.
Adjusting the Freezer Temperature
This adjusts the freezer temperature.
•• Press the Freezer Temperature button to adjust
the temperature.
•• The initial temperature is set to -20 °C, and the
freezer temperature can be adjusted between -15
°C ??-23 °C.
•• Adjust the freezer temperature according to the
change of the temperature inside the product. The
actual inner temperature varies depending on the
food status, as the indicated setting temperature is
a target temperature, not actual temperature within
freezer.
NOTE
•• Wait until 2 or 3 hours have passed after
connecting the appliance to the outlet before
storing food in the appliance.
16
•• The Express Freeze function is automatically
terminated after a certain period of time (24 hours).
Setting Power Save Mode
If you are away from home for a long period, you can
adjust the Power Save mode to save energy.
•• When you press the Eco Friendly button, the Eco
Friendly icon lights on the control panel, and the
mode is set. The mode is enabled and disabled in
turn each time you press the button.
•• The Freezer Temperature or Express Freeze
function cannot be used in Power Save mode.
•• The Eco Friendly icon flashes 3 times when you
press the Freezer Temperature or Express Frz.
button in Power Save mode.
•• To use the Freezer Temperature or Express Freeze
function, press the Eco Friendly button again to
disable the Power Save mode.
EN
Setting Door Alarm
This sets an alarm to activate when the appliance
door is opened.
•• When you press the Door Alarm button, the Door
Alarm icon lights and activates the alarm. The
function is enabled and disabled in turn each time
you press the button.
Using Ice Maker
Fill the ice maker up to the indicator line with water.
•• Fill with potable water only.
•• If the ice maker is overfilled, the ice cubes may
stick together and be difficult to remove.
•• Press the Express Frz. button on the control panel
to make ice quickly.
•• The alarm sounds 3 times in a 30-second interval
if the door (fridge, freezer) is left open or not
completely closed for one minute.
•• Contact an LG Electronics customer information
centre if the alarm sound continues even after
closing the door.
To remove the ice, turn the handle of the ice tray
clockwise.
•• Ice can be removed more easily by pouring water
on the ice maker or immersing it in water and
twisting the tray first.
Setting and Resetting Child Lock
This locks the buttons on the control panel.
•• When you press the Child Lock button for 1
second, the Set/Reset icon on the control panel
lights. The function is enabled and disabled in turn
each time you press the button.
•• Do not store ice that is not completely frozen.
•• If you press a button other than Child Lock when
the child lock is set, the button will not function.
•• When you press a button other than Child Lock
when the child lock is set, the Set/Reset icon on
the control panel is flashes 3 times.
•• You can remove the ice maker or ice bucket to
create more space inside the freezer if you do not
use it.
•• To use another function, press the Child Lock
button for 1 second to disable the function.
17
EN
Using Easy Open Door
Using Other Functions
To easily open the door, hold the handle and softly
turn it to the right.
Failure Detection
The appliance can automatically detect problems
during the operation.
•• If a problem is detected, the appliance does not
operate and an error code is displayed even when
any button is pressed.
•• When this occurs, do not turn off the power and
immediately contact an LG Electronics customer
information centre. If you turn off the power, the
repair technician from an LG Electronics customer
information centre may have difficulty finding the
problem.
18
MAINTENANCE
Using the Smart Diagnosis™
Function
EN
4
•• Position the phone so that its microphone is
aligned with the speaker hole.
Use this function if you need an accurate diagnosis
by an LG Electronics customer information centre
when the appliance malfunctions or fails. Use this
function only to contact the service representative,
not during normal operation.
1
Close the appliance door.
2
Press the Child Lock button on the control panel
for 1 second to activate the lock.
Open the appliance door and keep the phone on
the speaker hole in the upper right corner.
•• The Smart Diagnosis™ sound is generated
after around 3 seconds.
•• Do not take the phone off the speak hole while
the data is transmitted.
•• Hold the phone to the upper right speaker hole
and wait while the data is transmitted.
•• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
•• If the lock is already set, press the Child Lock
button and hold it to release the lock and then
press the Child Lock button and hold it again
to reset.
•• Please note that the Smart Diagnosis™
function will not operate until 5 minutes have
passed since the locking was set.
5
3
Press and hold the Freezer Temperature button
for 3 seconds or longer.
•• Only 3 °C will be lit on the control panel.
•• The Smart Diagnosis™ function is
automatically terminated, and the operation is
returned to its original status 5 minutes after 3
°C is displayed on the control panel when the
door is closed.
After the data transfer is complete, the service
agent will explain the result of the Smart
Diagnosis™.
•• When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off and
then on again after a few seconds. After the
counsellor explains the diagnosis result.
NOTE
•• The Smart Diagnosis™ function depends on the
local call quality.
•• The communication performance will improve and
you can transmit a better signal if you use a land
line home phone.
•• If the Smart Diagnosis™ data transfer is poor due
to poor call quality, you may not receive the best
Smart Diagnosis™ service.
19
EN
Notes for Cleaning
•• When removing a shelf or drawer from inside
the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to the
appliance.
Cleaning the Shelf
Removing the Freezer Shelf
1
Push the shelf cover up, slightly lift the ice maker,
ice bucket and freezer drawer, and pull them out.
2
Slightly lift the front side of the shelf and pull it
out.
−− Otherwise, injury may occur due to the weight of
stored foods.
•• If cleaning the outside air vents of the appliance by
means of vacuuming, then the power cord should
be unplugged from the outlet to avoid any static
discharge than can damage the electronics or
cause an electric shock.
•• Detach the shelves and drawers and clean them
with water, and then dry them sufficiently, before
replacing them.
•• Regularly wipe the door gaskets with a wet soft
towel.
•• Door basket spills and stains should be cleaned as
they can compromise storage ability of the basket
and could even be damaged.
•• After cleaning, check if the power cable is
damaged, warm or improperly plugged.
•• Keep the air vents on the exterior of the appliance
clean.
−− Blocked air vents can cause fire or appliance
damage.
•• Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic parts.
Wax painted metal surfaces at least twice a year
using appliance wax (or auto paste wax). Apply
wax with a clean, soft cloth.
•• For the appliance exterior, use a clean sponge or
soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
•• Never clean the shelves or containers in the
dishwasher.
−− The parts may become deformed due to the
heat.
•• If the appliacne is equipped with an LED lamp,
do not remove lamp cover and LED lamp in any
attempt to repair or service it. Please, contact an
LG Electronics customer information centre.
20
•• Since the partition below the shelf is fixed to
the shelf, remove it along with the shelf.
EN
Cleaning the Freezer Drawer
Removing the Freezer Drawer
1
Hold the handle of the freezer basket and pull it
forward.
2
Lift the freezer basket slightly while pulling it to
remove it.
21
TROUBLESHOOTING
Symptoms
There is no
refrigeration or
freezing.
There is poor
refrigeration or
freezing.
The appliance contains
a bad smell.
The inside lamp in the
appliance does not turn
on.
22
EN
Reason
Solution
Is the power turned off?
•• Press the power button on the control
panel to turn it on.
Is there a power interruption?
•• Check the power of other appliances.
If the power plug unplugged from
the outlet?
•• Plug the power plug in the outlet
properly.
Is the fridge or freezer
temperature set to its warmest
setting?
•• Set the fridge or freezer temperature to
'Medium'.
Is the appliance in direct sunlight,
or is it near a heat generating
object such as cooking oven or
heater?
•• Check the installation area and reinstall
it away from heat generating objects.
Did you store hot food without
cooling it first?
•• Cool the hot food first before putting it
inside the fridge or freezer.
Did you put in too much food?
•• Maintain an appropriate space between
food.
Are the appliance doors
completely closed?
•• Completely close the door and make
sure that stored food is not obstructing
in the door.
Is there enough space around the
appliance?
•• Adjust the installation position to make
enough space around the appliance.
Is the fridge or freezer
temperature set to 'Warm'?
•• Set the fridge or freezer temperature to
'Medium'.
Did you put in food with a strong
smell?
•• Store foods with strong smells in a
sealed containers.
Vegetables or fruit may have
spoiled in the drawer?
•• Throw away rotten vegetables and
clean the vegetable drawer. Do not
store vegetables too long in the
vegetable drawer.
Does the inside lamp in the
appliance turn off?
•• It is hard for customers to replace the
inside lamp in the appliance as they
are not serviceable. If the inside lamp
does not turn on, please contact an
LG Electronics customer information
centre.
EN
Symptoms
The appliance door
is not closed tightly.
It is difficult to open
the appliance door.
There is
condensation inside
the appliance or on
the bottom of the
vegetable drawer
cover.
Frosts has formed
in the freezer.
Reason
Solution
Is the appliance leaning forward?
•• Adjust the front feet to raise the front side
slightly.
Were the shelves properly
assembled?
•• Refit the shelves if needed.
Did you close the door with
excessive force?
•• If you apply too much force or speed
when closing the door, it may remain
briefly open before closing. Make sure
that you do not slam the door closed.
Close without force.
Did you open the door right after
you closed it?
•• If you try to open the appliance door
within 1 minute after you closed it, you
may have difficulties because of the
pressure inside the appliance. Try to
open the appliance door again in a few
minutes so that the internal pressure
stabilizes.
Did you store hot food without
cooling it first?
•• Cool the hot food first before putting it
inside the fridge or freezer.
Did you leave the appliance door
open?
•• Although the condensation will disappear
soon after you close the appliance door,
you can wipe it with a dry cloth.
Do you open and close the
appliance door too frequently?
•• Condensation can form due to the
temperature difference from the outside.
Wipe out the dampness with a dry cloth.
Did you put warm or moist food
inside without sealing it in a
container?
•• Store food in a covered or sealed
container.
Doors may not be closed properly?
•• Check if the food item inside the
appliance is blocking the door and make
sure that the door is tightly closed.
Did you store hot food without
cooling it first?
•• Cool the hot food first before putting it
inside the fridge or freezer.
23
EN
Symptoms
Frosts has formed in the
freezer.
Frost or condensation
has formed inside or
outside the appliance.
The appliance is noisy
and generates abnormal
sounds.
The side or front of the
appliance is warm.
There is water inside or
outside of the appliance.
24
Reason
Solution
Is the air entry or exit of the
freezer blocked?
•• Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
Is the freezer overfilled?
•• Maintain an appropriate space between
items.
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
•• Frosts or condensation can form if
the outside air penetrates inside the
appliance.
Is the installation environment
humid?
•• Condensation can appear on the exterior
of the appliance if the installation area is
too humid or on a humid day such as a
rainy day. Wipe off any moisture with a
dry cloth.
Is the appliance installed on
a weak floor or improperly
leveled?
•• Install the appliance on a solid and flat
area.
Does the rear of the appliance
touch the wall?
•• Adjust the installation position to allow
enough clearance around the appliance.
Are objects scattered behind
the appliance?
•• Remove the scattered objects from
behind the appliance.
Is there an object on top of the
appliance?
•• Remove the object on top of the
appliance.
There are anti condensation
pipes fitted to these areas
of the appliance to reduce
condensation forming from
around the door area.
•• The heat releasing pipe to prevent
condensation is installed on the front and
side of the appliance. You may feel it
particularly hot right after the appliance is
installed or during the summer. You can
be assured that this is not a problem and
is quite normal.
Is there water leakage around
the appliance?
•• Check if the water has leaked from a sink
or another place.
Is there water on the bottom of
the appliance?
•• Check if the water is from the thawed
frozen food or a broken or dropped
container.
EN
Symptoms
Reason
Solution
The defrost control will click
when the automatic defrost cycle
begins and ends. The thermostat
control (or appliance control
on some models) will also click
when cycling on and off.
•• Normal Operation
Rattling noises may come from
the flow of appliance, the water
line on the back of the unit (for
plumbed models only), or items
stored on top of or around the
appliance.
•• Normal Operation
Appliance is not resting evenly
on the floor.
•• Floor is weak or uneven or leveling
legs need to be adjusted. See the Door
Alignment section.
Appliance with linear compressor
was moved while operating.
•• Normal operation. If the compressor
does not stop rattling after 3 minutes,
turn the power to the appliance off and
then on again.
Evaporator fan motor is
circulating air through the fridge
and freezer compartments.
•• Normal Operation
Air is being forced over the
condenser by the condenser fan.
•• Normal Operation
Gurgling nosies
Appliance flowing through the
cooling system
•• Normal Operation
Popping nosies
Contraction and expansion of the
inside walls due to changes in
temperature.
•• Normal Operation
Vibrating
If the side or back of the
appliance is touching a cabinet
or wall, some of the normal
vibrations may make an audible
sound.
•• To eliminate the noise, make sure that
the sides and back do not make any
contact with any wall or cabinet.
Clicking noises
Rattling nosies
Whooshing nosies
25
PRODUCT FICHE
EN
GF5137PZJZ
11
Memo
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