LG | JLAFF2010 | LG JLAFF2010 Owner’s Manual

SXS Refrigerator
Instruction Manual
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Guide to use the
instruction manual
Important safety information
Electrical connection
Removing the doors
Door mounted automatic icemaker 11
Care and cleaning
Important safety information
Repairs - after sales service
The following symbols will be found in the
text to guide you throughout the instructions:
Safety instructions
Hints and tips
Environmental information
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Important safety information
It is most important that this instruction book should be retained with the appliance for
future reference. Should the appliance be sold or transferred to another owner, or should
you move house and leave the appliance, always ensure that the book is supplied with the
appliance in order that the new owner can get to know the functionality and the relevant
These warnings have been provided in the interest of safety.You MUST read them carefully
before installation or use. If you are unsure of the meanings of these warnings contact the
John Lewis branch from which you purchased the appliance.
connected through an independent power
socket to prevent it and other appliances
•Before it is used, this refrigerator
from overloading the circuit and causing a
must be properly installed and located
power outage.
in accordance with the installation
appliance should be positioned so
instructions in this document.
the supply plug is easily accessible for
•Never unplug your refrigerator by pulling
disconnection should an accident
on the power cord. Always grip plug firmly
and pull it straight out from the outlet.
•If the supply cord is damaged, it must
•When moving your appliance away from
be replaced by the manufacturer or its
the wall, be careful not to roll over the
service agent or a similarly qualified
power cord or to damage it in any way.
person in order to avoid a hazard; contact
•After your refrigerator is in operation, do
our extended warranty administrators on
not touch the cold surfaces in the freezer
0844 871 7771 who will give you details
compartment, particularly when your
for your local service engineer.
hands are damp or wet. Skin could adhere
Child safety
to these extremely cold surfaces.
•Unplug the power cord from the power
outlet for cleaning or other maintenance.
Never touch the appliance with wet hands
as you may receive an electric shock or
injure yourself.
•Never damage, press, severely bend, pull
or twist the power cord as damage to
the cord may cause fire or electric shock. Never touch the cord if you are uncertain
if the appliance is correctly earthed.
•Never place glass items in the freezer as
they may break due to expansion of their
contents on freezing.
•Never put your hands into the storage bin
of the automatic ice maker as you could
be injured during its operation.
•It is advised that this appliance should be
•Before you dispose of your old
refrigerator please remove doors but
leave the shelves in place so that children
cannot climb inside.
•Young children should be supervised to
ensure that they do not play with the
•This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning use of the
appliance by a person responsible for their
•Children should be supervised to ensure
that they do not play with the appliance.
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Safety precautions for
•Never allow anyone to climb, sit, stand
or hang on the refreshment centre
door. These actions may damage the
refrigerator and even tip it over, causing
severe personal injury.
•This appliance may contain (Check the
rating/comliance label for the refrigerant
type and amount. Applicable to some
models only) a small amount of isobutane
refrigerant (R600a), natural gas with high
environmental compatibility, but it is also
When transporting and installing the
appliance, care should be taken to ensure
that no parts of the refrigerating circuit
are damaged. Refrigerant squirting out
of the pipes could ignite or cause an eye
injury. If a leak is detected, avoid any naked
flames or potential sources of ignition
and air the room in which the appliance is
standing for several minutes.
•In order to avoid the creation of a
flammable gas air mixture if a leak in the
refrigerating circuit occurs, the size of the
room in which the appliance may be sited
depends on the amount of refrigerant
used. The room must be 1m2 in size for
every 8g of R600a refrigerant inside the
appliance. The amount of refrigerant in
your particular appliance is shown on the
identication plate inside the appliance.
Never start up an appliance showing any
signs of damage. If in doubt, consult your
•This Refrigerator is intended for domestic
indoor use only.
•Do not store or use gasoline or other
flammable vapour and liquids in the
vicinity of this or any other appliance.
•In the event of an electric short circuit,
grounding (earthing) reduces the risk of
electric shock by providing an escape wire
for the electric current.
•In order to prevent possible electric shock
this appliance must be earthed. Improper
connection of the earthing plug can
cause electric shock. Consult a qualified
electrician or service engineer if the
earthing instructions are not completely
understood, or if you have doubts as to
whether the appliance is properly earthed.
•Keep ventilation openings in the
room where the appliance is installed
clear of obstruction.
•Do not use mechanical devices
or other means to accelerate the
defrosting process, other than those
recommended by the manufacturer.
•Do not damage the refrigerant
•Do not use electrical appliances
inside the food storage
compartments of the appliance,
unless they are of the type
recommended by the manufacturer.
•Disposal procedures. If disposing of
this appliance, please consult with a
service agent or a similarly qualified
person for more details.
•This product should be serviced by an
authorised service engineer, and only
genuine spare parts should be used.
•Under no circumstances should you
attempt to repair the appliance yourself.
Repairs carried out by inexperienced
persons may cause injury or serious
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Ecological hint
prevent potential negative consequences
for the environment and human health,
which could otherwise be caused by
inappropriate waste handling of this
product. For more detailed information
about recycling of this product, please
contact your local council, your household
waste disposal service or the John Lewis
branch where you purchased the product.
To save water and energy and help protect
the environment, we recommend that you
follow these hints:
•Do not install the appliance close to
sources of heat such as a boiler or
•Locate the appliance in a well ventilated
room and make sure that any air openings
of the appliance are not obstructed.
•Pack all foods into airtight packages
before placing them into the freezer
•Food which is to be frozen (when
cool) should be placed in the fridge
compartment before being transferred to
the freezer.
•Try to avoid keeping the door open for
long periods or opening the door too
frequently as warm air will enter the
cabinet and cause the compressor to
switch on unnecessarily often.
•Ensure there are no obstructions
preventing the door from closing properly
•After installation, please dispose of the
packaging with due regard to safety and
the environment.
•Materials marked with the symbol are
•When the appliance is to be scrapped, cut
off the power supply cable and remove
the door, to prevent young children from
being trapped inside.
•The symbol on the product or on
its packaging indicates that this product
may not be treated as household waste.
Instead it shall be handed over to the
applicable collection point for the
recycling of electrical and electronic
equipment. By ensuring this product
is disposed of correctly, you will help
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Levelling and door
This instruction manual provides general
operating instructions for your model. Use
the refrigerator only as instructed in this
instruction manual. Before starting the
refrigerator, follow these important
first steps.
•To level by adjusting freezer door side:
Where to install
•Place your appliance where it is easy to
•Avoid placing the unit near heat sources,
direct sunlight or moisture. Do not
operate the appliance outdoors where it
can be exposed directly, or indirectly to
sun, wind and rain.
•To ensure proper air circulation around
the fridge -freezer, please maintain
sufficient space on both the sides as well
as top and maintain at least
2 inches (5cm) from the rear wall.
•To avoid vibrations, the appliance must be
•Do not install the appliance in
temperatures of less than 5°C as the
performance may be affected.
Left height
adjustment screw
Level the door by inserting flat ( – type)
Left height
into the groove of the left height
adjustment screw
adjusting screw and rotate it clockwise (①).
•To level by adjusting fridge door side:
Climatic class
•Place your appliance where it is easy to
•Avoid placing the unit near heat sources,
direct sunlight or moisture. Do not
operate the appliance outdoors where it
can be exposed directly, or indirectly to
sun, wind
Climate class
Right height
adjustment screw
Right height
adjustment screw
Level the door by inserting flat ( – type)
driver into the groove of the right height
adjusting screw and rotate it clockwise (②).
Ambient temperature
+10°C to +32°C
+16°C to +32°C
+16°C to +36°C
+16°C to +43°C
After levelling
The refrigerator doors will close smoothly
by adjusting the front side using the height
adjustment screw. If the doors do not close
correctly, performance may be affected.
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Electrical connection
Any electrical work required to install
this appliance should be carried out by a
qualified electrician or competent person.
Should the appliance power supply
cable need to be replaced, this must
be carried out by an approved service
engineer. The manufacturer declines
any liability should this safety measure
not be observed.
Before switching on, make sure the
electricity supply voltage is the same as that
indicated on the appliance’s rating plate.
The appliance is supplied with a 13amp plug.
In the event of having to change the fuse in
the plug supplied, a 13amp ASTA approved
BS 1363/A fuse must be used.
Should the plug need to be replaced for
any reason, proceed as described below.
The wires in the mains lead are coloured in
accordance with the following code:
connected to the terminal which is marked
with the letter N or coloured Black.
The wire which is coloured Brown must be
connected to the terminal which is marked
with the letter L or coloured Red.
If a 13 amp(BS 1363) plug is used, fit a 13
amp BS 1362 fuse.
Warning! A cut off plug inserted into
a 13 amp socket is a serious safety
(shock) hazard.
Ensure that the cut off plug is disposed
of safely.
Warning! The plug must still be
accessible after the appliance has
been installed.
Warning! The appliance should not
be connected to the electrical supply
by means of an extension cable.
Green and Yellow (Earth)
Green and Yellow (Earth)
As theBrown(Live)
colours of the wires in the mains Fuse
lead of this apparatus may not correspond
with the coloured markings identifying the
terminals in your plug, proceed as follows:
The wire which is coloured Green and
Yellow must be connected to the terminal
in the plug which is marked with the letter
E or by the earth symbol( ) or coloured
Green or Green and Yellow.
The wire which is coloured Blue must be
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Earth line
Removing the doors
clockwise (①) and then lifting the upper
hinge up (②).
Warning! Electric Shock Hazard
Disconnect electrical supply to
refrigerator before installing. Failure to
do so could result in death or serious
If your front door is too narrow to get the
refrigerator into the house,
remove the refrigerator doors and pass the
appliance through laterally.
Remove lower cover
Upper hinge
Note When removing the upper
hinge, be careful that the door does
not fall forwards.
3) Remove the freezer compartment door
by lifting it upward. The door should be
lifted high enough for the feed water pipe
tube to be completely pulled out.
Remove the lower cover by loosening all
the screws. Then push in the feed water
tube while depressing the connector , as
shown in the illustration:
Enough for
water feed pipe tube to
be completly pulled out
Lower cover
Lower cover
Feed water tube
Note If you have removed the
refrigerator compartment door to pass
the appliance through an access door,
lay the door down, but be careful not
to damage the feed water pipe tube.
Lower cover
Note If a tube end is deformed
abraded, trim the end with sharp knife
until perfectly round.
the freezer
Feed water tube
compartment door
Remove the refrigerator
1.Remove the hinge cover by
Enough for
loosening the screws. Then separate all wires compartment water
feed pipe tube to
Earth line
connection wires except for the earth.
1.Loosen the hinge cover screwspulled
and out
remove theLower
connection wires, if any, except for the
Upper hinge
earth line.
Upper hingeEarth line
2.Remove the keeper by rotating it counter
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Upper hinge
Upper hinge
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keeper by rotating it
clockwise (①) and then remove
hinge by lifting it up (②).
Upper hinge
Feed water pipe
•Automatic ice maker operation needs
water pressure of 147~834kPa
(1.5~8.5kgf/cm2) (The pressure is correct
when an instant paper cup (180cc) is filled
in 3 sec.).
•If water pressure does not reach the
rating 147kPa(1.5kgf/cm2) or below, it
is necessary to purchase a separate
pressure pump for normal automatic icing
and cool water feed.
•Keep the total length of the feed water
pipe tube within 8m and be careful that
the tube does not bend. If the tube is
8m or longer it may cause water feed
problems owing to the drain water
•Install the feed water pipe tube at a place
free from heat.
•Connect to drinking water supply only.
•Refer to instructions with water filter kit
for installation.
Upper hinge
Upper hinge
3.Remove the refrigerator compartment
door by lifting it up.
Lower hinge
Lower hinge
Lower hinge
Pass the refrigerator
Pass the refrigerator laterally through the
access door as illustrated.
Door replacement
Once the fridge is through the access door,
remount the fridge doors by following the
door removal instructions in reverse.
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Quick freeze
Please select this function for fast
Display icons
•OFF⇨ON⇨OFF is repeated whenever
•The arrow graphic remains ON after
flickering 4 times when selecting Quick
•Quick freeze will automatically turn off
after a fixed time passes.
Change filter
There is a replacement indicator light for
the water filter cartridge on the dispenser.
Dispenser light
This button turn the dispenser light
ON and OFF.
•The water filter should be replaced every
six months.
•The filter light comes on as a reminder to
let you know when to replace filter.
•After replacing the filter, press and hold
the filter button:
The dispenser light function is turned ON
or OFF by pressing:
Dispenser use
for more than 3 seconds to reset the
Choose from crushed ice, water, and cubed
ice and depress the dispenser switch with
a glass or other container.
This button locks the other buttons
•Cubed Ice
Select cubed ice by pressing the selection
button, which will be highlighted
Select water by pressing the selection
button, which will be highlighted.
•Crushed Ice
Select crushed ice by pressing the
selection button, which will be highlighted.
Note! Please wait for 2-3 seconds
before removing the cup from beneath
the dispenser to ensure it has finished
dispensing the ice or water.
•Locking or Release is repeated whenever
the lock button:
is pressed for more than 3 seconds.
•If you use the lock button, none of the
other buttons will work until you unlock
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Door mounted
Setting temperatures
Freezer Compartment
temperature adjustment
Freezer Compartment
temperature adjustment
Press the Freezer button
to adjust the temperature to the desired
setting. Whenever you press the button, the
temperatures change as below sequence.
Feeler Arm
The icemaker automatically makes 6
cubes of ice at any one time, which equals
approximately 50-60 cubes per day. These
quantities, however, may vary according to
climatic conditions. E.g. the duration and
amount of times the refrigerator door is
•Icemaking stops when the ice storage bin
is full.
•If you don’t want to use the automatic
icemaker, turn the icemaker switch to OFF.
If you want to use automatic icemaker
again, change the switch to ON.
Fridge Compartment
temperature adjustment
Press the Fridge button
to adjust the temperature to the desired
setting. Whenever you press the button,
the temperatures change as below
•The actual inner temperature varies
depending on the food status. The
indicated temperature is a target
temperature, not the actual temperature
within the refrigerator
•Until your refrigerator has settled from
transit, it will not perform at its optimum.
It takes 2 or 3 days for the fridge to
stabilise. During this period, please adjust
the temperature as above.
Note! The sound produced when the
ice drops into the ice storage bin is
normal, and is not caused by a defect.
•Do not put your hands into the Ice
maker during operation.You may
injure yourself.
•Do not store ice (cubes) for longer
than two weeks., they can cause the
dispenser to malfunction as the ice
cubes clump together.
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Precautions when using
the dispenser
•Never insert your hand or any other
object into the ice chute as this may
damage dispenser parts or cause
injury to the hand.
•If ice is discoloured, stop using the
dispenser and call the service centre.
•Do not touch the blade ⓐ as it may
injure the hand.
•Never insert your hands into the ice
maker during operation. It may cause
•Do not allow your children to hang
off the ice dispenser or the ice storage bin. This could cause injury.
•To get cold water
Feeler Arm
The dispensed water will not be icy cold,
but just cool or cold. If you want colder
water, dispense ice before dispensing water.
•If you have difficulty in replacing the
ice storage bin
Rotate the rotary gear in 1/4 cycle as
shown in the illustration and then push it
Feeler Arm
•When the ice dispenser will not
operate properly
It is normal that the ice maker will not
operate correctly when there is only a
small amount of ice left in the storage bin.
Allow approximately one day for the ice
maker to restock.
If the ice forms into a solid lump and
interrupts the operation of the automatic
ice maker mechanism, remove the ice
storage bin, separate the ice, discard the
inseparable ice, and put the usable ice
pieces back into the bin. The intermittent
dispensing of ice is normal. However, since
ice may get stuck and block the ice chute,
regularly check the ice chute and clear any
•Ice is lumped together
When ice is lumped together, take the ice
lumps out of the ice storage bin, break
them into small pieces, and place them
back into the ice storage bin.
When the ice maker produces small or
lumped together ice, the amount of water
supplied to the ice maker may need to be
adjusted. Contact the service centre.
If ice is not used frequently, it may lump
•Power failure
Ice may melt and drop into the freezer
compartment. Take the ice storage bin
out and discard all the ice then dry it
and place it back. After the machine
is powered again, crushed ice will be
automatically selected.
•The unit is newly installed
It takes about 12 hours for a newly
installed refrigerator.
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How ice/cold water is
Water is cooled while stored in the water
tank in the refrigerator compartment, and
then sent to the dispenser. Ice is made in
the automatic ice maker and is then sent to
the dispenser as either crushed or cubed
It is normal that at first the water
is not very cold. If you want colder
water, add ice to the glass.
Before the first use of
•Throw away the first ice (about 20 pieces)
and the first water (about 7 glasses)
passing through the appliance when the
refrigerator is initially installed.
The first ice and water may include
particles or odour from the feed water
pipe or the feed water box. The should
also be done if the refrigerator has not
been used for a long time.
•Keep children away from the dispenser.
Children may push the dispenser switch
incorrectly, or damage the dispenser by
breaking associated parts. It may also
cause them injury.
•Always ensure that food does not block
the ice chute.
If foods are placed at the entrance of the
ice chute, ice may not be dispensed. The
ice chute may become covered with ice
powder if crushed ice is most commonly
used. Remove the accumulated ice powder.
•Never store beverage cans or other foods
in the ice storage bin for rapid cooling.
This may damage the automatic ice maker.
•Never use fine crystal glasses or crockery
to collect ice. Such glasses or containers
may be broken.
•Put ice into a glass before filling with
water or other beverages.
Water may be splashed if ice is added
after the drink.
•Never touch the ice outlet either with
hands or any implement.
Touching the ice outlet may cause a
breakage or hand injury.
•Never remove the ice maker cover. It
might be necessary from time to time to
level the ice so the storage bin can fill to
If ice is allowed to pile up near the ice
maker, the ice maker may think that it is
already full and it will stop producing ice.
•If discolored ice is dispensed, stop using
the appliance and contact your service
centre immediately. Ice may be jammed in
ice chute causing the refrigerator to fail.
•Never use narrow or deep glassware
when using the icemaker as ice can
back up into the ice chute and cause a
Keep the glass at a proper distance from ice
outlet. A glass too close to the outlet may
hinder ice from coming out.
The other functions
•Door open warning
A warning bleep will sound 3 times every
30 seconds if the main or minibar door is
left open or ajar for more than a minute.
Please contact your local service centre if
the warning continues to sound when the
door is closed.
•Diagnosis (failure detection) function
The diagnosis function automatically
detects the problem when a failure is
found whilst using of refrigerator.
If a fault occurs, and none of the
refrigerator buttons or functions are
working, do not turn power off but
immediately contact your local service
centre. Once powered off it may not be
possible for a service engineer to use the
diagnosis function to detect what caused
the original fault.
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•Two stars section
for a long period, place it on the freezer
shelf, not in the door rack.
•Do not touch cold foods or containers
- especially metallic containers - with
wet hands or place glass products in the
freezer compartment.
•You may get chill blains, and glass
containers may break when frozen, causing
personal injury.
Refrigerator Compartment
•Avoid placing sauces on top refrigerator
shelves, which could freeze on direct
contact with chilled air.
•Always clean food prior to refrigeration.
Vegetables and fruits should be washed
and wiped, and packed food should be
wiped, to prevent adjacent food from
•When storing eggs in their storage rack
or box, ensure that they are fresh, and
always store them in an upright position,
which keeps them fresh longer.
•Two stars means the temperature in the
section is -12°C~ -18°C.
•Freezer foods for short-term storage.
Storing foods.
•Store fresh food in the refrigerator
compartment. How food is frozen
and thawed is an important factor in
maintaining its freshness and flavour.
•Do not store food which goes bad easily
at low temperatures, such as bananas, and
•Allow hot food to cool prior to storing.
Placing hot food in a refrigerator could
spoil other food, and lead to higher energy
•When storing food, cover it with vinyl
wrap or store in a container with a lid.
This prevents moisture from evaporating,
and helps food to keep its taste and
•Do not block air vents with food. Smooth
circulation of chilled air keeps refrigerator
temperatures even.
•Do not set the temperature of fridgefreezer lower than needed. Do not put
the food near the temperature sensor.
•Do not open the door frequently.
Opening the door lets warm air enter the
refrigerator and causes temperatures to
•Never keep too much food in the door
rack as it may push against the inner racks
so that the door cannot fully close.
Freezer Compartment
•Do not store bottles in the freezer
compartment - they may break when
•Do not refreeze food that has been
thawed. This causes loss of taste and
•When storing frozen food like ice cream
Suggestion for energy
•Please do not keep the door open for a
long time, close door in the shortest time.
•Too much food are not advised to be put
in. Enough space should be kept for cool
air circulating freely.
•Do not set the temperature of
refrigerator lower than needed. Do not
put the food near the temperature sensor.
•Allow hot food to cool prior to storing.
Placing hot food in the fridge-freezer
could spoil other food, and lead to higher
electric bills.
•Do not block air vents with food. Smooth
circulation of cold air keeps fridge-freezer
temperature even.
•Do not open the door frequently. Opening
the door lets warm air enter the fridgefreezer, and cause temperature to rise. 14
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High humidity
High humidity
•Humidity control in the vegetable
Low humidity
The humidity can be controlled
adjusting the humidity control
switch to
Low humidity
the left/right when storing vegetables
High humidity
Wine holder
Bottles can be stored laterally with this wine
corner. This can be attached to any shelf.
High humidity
Low humidity
Low humidity
Low humidity
•Inserting the wine holder:
Pull the wine holder downward as in ②
after inserting it into the side anchoring
part of the shelf as in ① by catching it
upward as in ①.
High humidity
High humidity
Low humidity
Low humidity
•Separating the wine holder:
Pull the wine holder inward as in ③ after
holding it upward as in ④ by catching it.
•Vacuum zone
It helps to keep the vegetables and fruits
fresher by allowing the drawer to have a
partial vacuum due to a hermatical sealing.
•Pressing the button on the drawer allows
the air to be pushed out and the seal to
be effective.
•Put your hand inside to lift the button
up and pull forward to ①, then open ②
Drawer. When closing drawer, push it until
you hear clicking.
•Egg Box
•Never use the egg box as an ice
storage bin. It can be broken.
•Never store the egg box in the
freezer compartment or fresh
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Care and
Care and maintenance
Ice storage bin
Hold the ice storage bin as shown in the
right figure and pull it out ② while slightly
lifting it ①.
•Do not dismantle the ice storage bin
unless it is necessary.
•Use both hands to remove the ice bin to
avoid dropping it.
Replacing light bulbs
To replace freezer light bulbs:
Unplug your refrigerator’s power cord
before following the below.
Separate the lamp by pulling it out ③ while
slightly pressing ① and rotating ② the lamp
cover. Turn the bulb counterclockwise.
Care and maintenance
Care and maintenance
After dispenser is used
The water collector has no selfdraining function. It should be cleaned
Use only 12VDC LED bulb which can
be purchased at a service centre.
First take out the water collector cover.
Press the cover where PUSH marked ① to
lift the water collector cover up.
Take out the water collector cover as
illustrated ②.
To replace refrigerator light panel
please contact to your service centre:
The dispenser lights are LEDs that can
not be changed.
Freezer compartment
To remove a shelf, push the shelf to the left
②,lift the left part of the shelf a bit ①, lift
the right part up ③, and take it out.
Vegetable drawer cover
To remove the vegetable compartment
cover, pull out the vegetable compartment a
bit to the front ①, lift the front part of the
vegetable compartment cover as shown by
②, and take it out.
Door rack and support
Lift the door rack holding both sides ①
and pull it out ②.
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refrigerator temperatures. However, you
should minimize the number of door
openings while the power is off.
•It is important that your refrigerator
be kept clean to prevent undesirable
odours. Spilled food should be wiped up
immediately, since it may acidify and stain
plastic surfaces if allowed to settle.
•Use a luke warm solution of mild soap or
detergent to clean the durable finish of
your refrigerator. Wipe with a clean damp
cloth and then dry.
•Regular cleaning is recommended. Wash all
compartments with a baking soda solution
or a mild detergent and warm water. Rinse
and dry.
•Please verify that the power cord is not
damaged, power plug is not overheated, or
power plug is well inserted into the wall
outlet socket.
•Always remove power cord from the wall
outlet prior to cleaning near to electrical
equipment (lamps, switches, controls,
etc.). Wipe up excess moisture with a
sponge or cloth to prevent water or
liquid from getting into any electrical part
and causing an electric shock. Never use
metallic scouring pads, brushes, coarse
abrasive cleaners, strong alkaline solutions,
flammable or toxic cleaning liquids on any
surface. Do not touch frozen surfaces with
wet or damp hands, because damp object
will stick to extremely cold surfaces.
If you move
Remove or securely fasten down all loose
items inside the refrigerator. To avoid
damaging the height adjusting screws, turn
them all the way into the base.
Anti condensation pipe
The outside wall of the refrigerator cabinet
may sometimes get warm, especially just
after installation. Don’t be alarmed. This is
due to the anti-condensation pipe, which
pumps through the refrigerator to prevent
“sweating” on the outer cabinet wall.
Understanding sounds
you may hear
Your new refrigerator may make sounds
that your old one didn’t make. Because
the sounds are new to you, you might be
concerned about them. Most of the new
sounds are normal. Hard surfaces, like the
floor, walls and cabinets, can make the
sounds seem louder than they describes the
kinds of actually are. The following sounds
and what may be making them:
•The defrost timer will click when the
automatic defrost cycle begins and ends.
The thermostat control (or refrigerator
control, depending on the model) will also
click when cycling on and off.
•Rattling noises may come from the flow of
refrigerant,the water line, or items stored
on top of the refrigerator.
•Your refrigerator is designed to run
more efficiently to keep your food items
at the desired temperature. The high
efficiency compressor may cause your
new refrigerator to run longer than your
old one, and you may hear a pulsating or
high-pitched sound.
Vacation time
During average length vacations, you
will probably find it best to leave the
refrigerator in operation. Place freezable
items in freezer for longer life. When
you plan not to operate, remove all food,
disconnect the power cord, clean the
interior thoroughly, and leave each door
OPEN to prevent odour formation.
Power failure
Most power failures that are corrected
in an hour or two will not affect your
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Important safety information
Before calling for service, review this list. It may save you both time and expense.
This list includes common occurrences that are not the result of defective workmanship
or materials in this appliance.
Possible cause
Running of Refrigerator control is off.
Set refrigerator control. See setting
the controls.
Refrigerator Refrigerator is in defrost cycle.
compressor does
not run.
This is normal for a fully automatic
defrosting refrigerator. The defrost
cycle occurs periodically.
Plug at wall outlet is disconnected.
Make sure plug is tightly pushed into
Power outage. Check house lights.
Call your electricity supplier.
Refrigerator is larger than the
previous one you owned.
This is normal. Larger, more
efficient units run longer in these
Room or outside weather is hot.
It is normal for the refrigerator
to work harder under these
Refrigerator Refrigerator has recently been
compressor runs too disconnected for a period of time.
often or too long.
It takes some hours for the
refrigerator to cool down
Large amounts of warm or hot food
may have been stored recently.
Warm food will cause the
refrigerator to run longer until the
desired temperature is reached.
Doors are opened too frequently or
too long.
Warm air entering the refrigerator
causes it to run longer. Open the
door less often.
Refrigerator or freezer door may be
slightly open.
Make sure the refrigerator is level.
It is normal for the refrigerator
to have a slight lean backwards.
Keep food and containers from
blocking door. See problem section
Refrigerator control is set too cold.
Set the refrigerator control
to a warmer setting until the
refrigerator temperature is
Refrigerator or freezer gasket is dirty,
worn, cracked, or poorly fitted.
Clean or change gasket. Leaks
in the door seal will cause
refrigerator to run longer in order
to maintain desired temperatures.
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compressor does
not run
Temperatures are
too cold
in the freezer
is too cold but
temperature is
Temperature in
the refrigerator
is too cold
but freezer
temperature is
Food stored in
drawers freezes.
Meat stored
in fresh meat
drawer freezes.
Thermostat is keeping the
refrigerator at a constant
This is normal. Refrigerator goes
on and off to keep the temperature
Thermostat is keeping the refrigerator
at a constant temperature.
Set refrigerator control. See setting
the controls.
Freezer control is set too cold
Set freezer control to a warmer
setting until the freezer temperature
is satisfactory.
Refrigerator control is set too cold
Set refrigerator control to a
warmer setting until the refrigerator
temperature is satisfactory.
Refrigerator control is set too cold
See above solution.
Meat should be stored at a
temperature just below the freezing
point of water (32F, 0oC) for
maximum fresh storage time.
It is normal for ice crystals to form
due to the moisture content of
Temperatures are
too warm
Temperatures in Freezer control is set too warm.
the refrigerator
or freezer are too
Refrigerator control is set too warm.
Refrigerator control has some effect
on freezer temperature.
Doors are opened too frequently or
too long.
Door is slightly open.
Large amounts of warm or hot food
may have been stored recently.
Set the refrigerator control to a
colder setting until the freezer
or refrigerator temperature is
Set the refrigerator control to a
colder setting until the freezer
or refrigerator temperature is
Warm air enters the refrigerator/
freezer whenever the door is
Open the door less often.
Close the door completely
Wait until the refrigerator or
freezer has a chance to reach its
selected temperature.
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Refrigerator has recently been
disconnected for a period of time.
Temperature in Refrigerator control is set too warm.
the refrigerator
is too warm
but the freezer
temperature is
A refrigerator requires some
hours to cool down completely.
Do not place food items inside
the refrigerator until it has initially
reached it’s set temperature, or has
cooled down considerably.
Set the refrigerator control to a
colder setting.
Sound and noise
Louder sound levels
when refrigerator
is on.
Louder sound
levels when
comes on.
Vibrating or
rattling noise.
Today’s refrigerators have increased
storage capacity and maintain more
even temperatures.
Refrigerator operates at higher
pressures during the start of the ON
It is normal for sound levels to be
Floor is uneven or weak. Refrigerator
rocks on the floor when it is moved
Refrigerator control is set too cold
Be sure floor is level and solid and
can adequately support refrigerator.
Items placed on the top of the
refrigerator are vibrating.
Dishes are vibrating on the shelves in
the refrigerator.
Remove items.
Refrigerator is touching wall or
Ice inside
Moisture collects The weather is hot and humid which
on the inside increases the rate of frost buildup and
walls of the internal sweating.
Door is slightly open.
Door is opened too often or too
This is normal. The sound will level
o˛ as the refrigerator continues to
See above solution.
It is normal for dishes to vibrate
slightly. Move dishes slightly. Make
sure refrigerator is level and firmly
set on floor. It is normal for the
refrigerator to have a slight lean
Move refrigerator so that it does
not touch the wall or refrigerator.
This is normal.
See problem section opening/closing
of doors.
Open the door less often.
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Ice outside
Moisture forms Weather is humid.
on the outside of
the refrigerator
or between
Door is slightly open,causing cold air
from the inside the refrigerator to
meet warm air from the outside.
This is normal in humid weather.
When humidity is lower, the
moisture should disappear.
This time, close the door
Odours in
Interior needs to be cleaned.
Food with strong odour is in the
Some containers and wrapping
materials produce odours.
of doors/Drawers
Door(s) will not Food package is keeping door open.
Door was closed too hard, causing
other door to open slightly
Refrigerator is not level. It rocks on
the floor when it is moved slightly.
Floor is uneven or weak. Refrigerator
rocks on the floor when it is moved
Refrigerator is touching wall or
Drawers are Food is touching shelf on top of the
difficult to move. drawer.
Track that drawer slides on is dirty.
Dispenser will Ice storage bin is empty.
not dispense ice
Clean interior with sponge,warm
water and baking soda.
Cover food completely.
Use a different container or brand
of wrapping materials.
Move packages that keep door from
Close both doors gently.
Adjust the height adjusting screw.
Be sure floor is level and can
adequately support refrigerator.
Contact carpenter to correct
sagging or sloping floor. It is normal
for the refrigerator to have a slight
lean backwards.
Move refrigerator.
Keep less food in drawer.
Clean drawer and track.
When the first supply of ice is
dropped into the bin, the dispenser
should operate.
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Freezer temperature is set too warm.
Household water line valve is not
Refrigerator or freezer door is not
Dispenser will not Ice has melted and frozen around
dispense ice. auger due to infrequent use,
temperature fluctuations and/or
power outrages.
Ice dispenser is Ice cubes are jammed between the
jammed. icemaker arm and back of the bin.
Ice cubes are frozen together.
Dispenser will
not dispense
Water has an odd
taste and/or odour.
Sound of ice
Sound of water
Display shows
the word OFF
Ice cubes that have been purchased
or made in some other way have
been used in the dispenser.
Household water line valve is not
open. See problem “Ice maker is not
making any ice.”
Refrigerator or freezer door is not
Water has been in the tank for too
Turn the freezer control to a higher
setting so that ice cubes will be
made. When the first supply of ice is
made,the dispenser should operate.
Open household water line valve
and allow sufficient time for ice
to be made. When ice is made,
dispenser should operate.
Be sure both doors are closed.
Remove ice storage bin, and thaw
and the contents. Clean bin, wipe
dry and replace in proper position.
When new ice is made, dispenser
should operate.
Remove the ice cubes that are
jamming the dispenser.
Only the ice cubes made by the
ice maker should be used with the
Use a different container or brand
of wrapping materials.
Open household water line valve.
Be sure both doors are closed.
Dispense and discard 7 glasses
of water to freshen the supply.
Dispense and discard an additional 7
glasses to completely rinse out tank.
Unit not properly connected to cold
Connect unit to cold water line
water line.
which supplies water to kitchen tap.
This sound is normally made when automatically made ice is dropped into ice
storage bin.Volume may vary according to refrigerator’s location.
This sound is normally made when ice maker is supplied with water after
dropping the automatically made ice.
Please thoroughly read ‘Automatic ice maker and dispenser’ in this manual.
The refrigerator control has been put into the store Demo(Demonstration)
Mode. The Demonstration Mode disables the cooling system,only lamps and
display work normally. To disable Demo Mode open one door, then press
EXPRESS FRZ. and REF. TEMP buttons at the same time for 5 seconds.You
will see the previous value setting you had on display when Demo Mode is
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Repairs - after sales service
Spare parts
Your appliance comes with a free three
year warranty. If it is not working correctly;
consult the fault finding guides within this
instruction book (Something not working).
If a fault occurs which you can not resolve
through following the advice and information
contained within this instruction manual,
the next step is to contact our extended
warranty administrators on:
Always insist on genuine spare parts.
An authorised service engineer should
service this product, and only genuine spare
parts should be used.
Under no circumstances should you
attempt to repair the appliance yourself.
Repairs carried out by inexperienced
persons may cause injury or serious
Contact your local John Lewis branch.
0844 871 7771
They will give you details for your local
service engineer.
When you contact your local service
engineer you will need to give the following
1.Your name, address and post code
2.Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
5. The model and serial number of the
appliance. So that you always have these
numbers at hand, we recommend you to
make a note of them here:
Mod : .......................................
PNC : …...................................
S.N. : .......................................
IMPORTANT: If you call out an
engineer to a fault listed below, or
to repair a fault caused by incorrect
use or installation, a charge will be
made even if the appliance is under
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John Lewis partnership
171 Victoria Street
London SW1E 5NN
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Date 0111
2011-01-27 07:39:06
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