ENGLISH OWNER’S MANUAL FREEZER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. www.lg.com MFL68864552_Rev.00 Copyright © 2017 LG Electronics Inc. All Rights Reserved. TABLE OF CONTENTS This manual is produced for a group of products and may contain images or content different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS��������������������������������������03 Important Safety Instructions .......................................................05 INSTALLATION .......................................................11 Notes for Installation ...................................................................11 Leg Adjustment ...........................................................................11 To Reverse the Doors ..................................................................12 To Install Refrigerators in Pairs....................................................12 OPERATION ...........................................................13 Parts and Functions.....................................................................13 Notes for Operation ....................................................................14 Using Control Panel.....................................................................15 Using Ice Maker...........................................................................17 Using Easy Open Door ................................................................18 Using Other Functions ................................................................18 SMART FUNCTIONS ..............................................19 Using Smart ThinQ Applicatioon ..................................................19 Using the Smart Diagnosis™ Function .......................................20 PRODUCT MANAGEMENT....................................21 Cleaning .....................................................................................21 TROUBLESHOOTING ............................................22 ENGLISH SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the product. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to the indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk. WARNING - This indicates that the failure to follow the instructions can cause serious injury or death. CAUTION - This indicates that the failure to follow the instructions can cause the minor injury or damage the product. WARNING To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following. CHILDREN IN THE HOUSEHOLD This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. PROHIBITION OF STORAGE OF EXPLOSIVE SUBSTANCES ••Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. 03 TECHNICAL SAFETY ••Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. ••Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. ••Do not damage the refrigerant circuit. ••Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. ••The refrigerant and insulation blowing gas used in the appliance require special disposal procedures. Consult with service agent or a similarly qualified person before disposing of them. ••This appliance contains a small amount of isobutane refrigerant (R600a), natural gas with high environmental compatibility, but it is also combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. ••Refrigerant squirting out of the pipes could ignite or cause an eye injury. ••If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes. In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance is used should correspond to the amount of refrigerant used. The room must be 1 m2 in size for every 8 g of R600a refrigerant inside the appliance. ••The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance. ••Never start up an appliance showing any signs of damage. If in doubt, consult your dealer. APPLIANCE USAGE RANGE This appliance is intended to be used in household and similar applications such as ••staff kitchen areas in shops, offices and other working environments; ••farm houses and by clients in hotels, motels and other residential type environments; ••bed and breakfast type environments; ••catering and similar non-retail applications. 04 ENGLISH Important Safety Instructions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following. Installation ••Ground the product for safety. For more details on grounding, inquire at an LG Electronics service centre. Improper grounding of the product can cause product failure or electric shock due to short circuit. ••Install the product on a solid and flat area. If the product is installed on an uneven floor, it can generate vibration and noise or cause misalignment of the door. If the product is not installed on an even floor, it may fall, causing injury or death. ••Be careful not to let the door fall during assembly or disassembly. This can cause injury. ••Be careful not to puncture or tear the cable during assembly or disassembly of the product door. This can cause electric shock or fire. ••Do not install the product in a damp area and keep away from splashing rain or water. Water can damage the insulation causing the electric shock or fire. ••Be careful not to expose the rear of the product during the installation. Exposure can cause electric shock or injury. 05 Power ••This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. ••Use only grounded extension socket outlets. Using an ungrounded extension socket outlet can cause electric shock or injury. ••Do not plug multiple products into multiple socket-outlets or extension cords. This can cause a fire. ••Be careful not to point the power plug up or let the product lean against the plug. This may allow moisture into the power plug or damage the power plug causing the electric shock or fire. ••Remove the power plug when you clean the product or replace the inside lamp. Not removing the plug can cause electric shock or injury. ••Do not touch the power plug with wet hands. It can cause the electric shock or injury. 06 ••Plug the power in the outlet tightly after removing the moisture and dust completely. Improper contact can cause the electric shock or fire. ••When pulling out the power plug from an outlet, hold the power plug, not the cable. Damage of the cable can cause the electric shock or injury. ••If the power cable or power plug is damaged or the hole of the outlet socket is loose, do not use the power plug and contact LG Electronics service centre. Improper contact can cause electric shock or fire. ••Unplug the power plug during thunder or lightening or when not in use for a long period of time. Storms can cause electric shock or fire. ••Do not bend the power cable excessively or place a heavy object on top of it. Damage of the power cable can cause electric shock or fire. ••Do not extend the length of the power cable or alter it. Electrical damage of the power cable can cause electric shock or fire. ENGLISH Operation ••In case of flood, stop using the product and contact the LG Electronics service centre. Contact with water can cause electric shock or fire. ••If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the product or power plug and ventilate the area immediately. Sparks can cause explosion, fire or injury. This product uses a very eco-friendly gas (isobutane, R600a) as the refrigerant. Although it uses a small amount of the gas, it is still combustible gas. Gas leakage during product transport, installation or operation can cause fire, explosion or injury if sparks are caused. ••Do not spray the water inside or outside the product to clean it. Water can damage the insulation to cause electric shock or fire. ••Do not clean the product with brushes, cloths or sponges with rough surfaces or which are made of metallic material. This can damage the insulation and cause electric shock or fire. ••Immediately unplug the power plug and contact an LG Electronics service centre if you detect any abnormal noise, odour or smoke. This may indicate fire danger. ••Do not use the product for any purpose (storage of medical or experimental materials or shipping) other than household use. Improper use can cause electric shock, fire or explosion. ••Do not place hands or metallic objects inside the area emitting the cold air, cover or heat releasing grill on the back. The bottom and back of the product are made of steel, and may cause electric shock or injury. ••Be careful of nearby children when you open or close the product door. The door may bump the child and cause injury. ••Be careful of a child being trapped inside the product. A child trapped inside the product can suffocate and die. ••Only an authorized repair person from LG Electronics service centre should disassemble, repair, or modify the product. Contact an LG Electronics service centre if you move the product. Improper service may cause injury, electric shock or fire. ••Do not place heavy or fragile objects, liquids, combustible substances, or flammable objects (such as candles and lamps) on the product. This can cause electric shock, injury or fire. 07 Disposal ••Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the product. This can cause explosion or fire. ••Do not use a hair drier to dry the inside of the product or place a candle inside to remove the odours. This can cause electric shock or fire. ••If moisture penetrates inside the product, unplug the power and contact an LG Electronics service centre. This can cause electric shock or fire. ••Do not apply excessive force or impact to the back cover of the product. This can cause electric shock, fire, malfunction or explosion. 08 ••When you dispose the product, remove the door gasket while all parts are where they should be and keep children away from the product. A child trapped inside the product can be killed. ••Dispose of the packaging material (such as vinyl and styrofoam) away from children. The packaging material can suffocate a child. ENGLISH CAUTION Violating this direction may cause injury or damage to house or contents. Always be careful, please. Installation Operation ••Do not tilt the product to pull or push it when transporting. The product can fall down and cause injury. ••Do not touch the contents of the freezer with a wet hand. This can cause frostbite. ••The product should only be transported by multiple people and while holding handles on the front bottom and the rear top of the product securely. Accidently dropping the product may cause product damage or body injury. ••Do not place glass containers or bottles inside the freezer or shelf or ice storage bucket that can fall below 0 ºC. The glass container may break and cause injury. ••Do not place a living animal inside the product. The animal can suffocate. ••Do not cling to the product door, storage room or shelf or climb up on it. The product can fall down or pinch the hand in the door causing injury. Be particularly cautious of children operating the product. ••Keep food organized inside the product. Items may fall down when you open or close the product door causing injury. ••Prevent animals or pets from nibbling on the power cable or water hose. This can cause electric shock to the animal or damage the product or property. 09 ••Do not open or close the product door with excessive force. Food stored inside may fall causing injury. ••If the hinge of the product door is damaged or operates improperly, stop using it and contact an LG Electronics service centre. If products fall down, it can cause the product damage or injury. ••Supervise a child or a person with poor cognitive skills to ensure they use the product safely. This can cause injury. ••To remove frost from inside the product, contact an LG Electronics service centre. Defrosting improperly can cause product damage. ••Be careful not to damage the refrigerant line while using. Otherwise, it may cause product damage. ••Do not place another electronic product (such as heater and mobile phone) inside the product during use. Using the product for any purpose other than storing food can cause fire or product damage. ••Dispose of the ice inside the ice storage bucket in the freezer during extended power outage. The melting ice can damage the product. ••Do not insert the shelves upside down. The shelves may fall, causing injury. 10 ENGLISH INSTALLATION Notes for Installation Climate Class Install the product on a solid and flat area. The appliance is designed to operate at the limited range of ambient temperature, depending on climate zones. Do not use the appliance at the temperature over the limit. Climate class of your appliance is indicated on the label with technical description inside the freezer compartment. •• If the product is installed on an uneven floor, it can cause vibration and noise causing the product to fall resulting in injury. •• If the product front or rear are not level, put a solid object (such as a ruler) underneath, fix it with tape, and push the product to level it horizontally. Avoid placing the unit near heat sources, direct sunlight or moisture. Class Symbol Ambient temperature range ºC Install accessories such as ice cube box, etc., in their proper places. They are packed together to prevent possible damage during shipment. Extended temperate SN +10 – +32 Connect the power supply cord (or plug) to the outlet. Don't double up with other appliances on the same outlet. Temperate N +16 – +32 Subtropical ST +16 – +38 T +16 – +43 SN-T +10 – +43 Product with handle shall be located at least 55 mm from the wall on the hinge side to open door by 90°. The warm air under and behind the product must be able to escape or power consumption will increase. Tropical Extended temperate -Tropical Leg Adjustment To avoid vibration, the unit must be leveled. If required, adjust the leveling screws to compensate for the uneven floor. The front should be slightly higher than the rear to aid in door closing. Leveling screws can be turned easily by tipping the cabinet slightly. Turn the leveling screws counterclockwise ( raise the unit, clockwise ( ) to lower it. ) to 11 To Reverse the Doors Your freezer is designed with reversible doors, do that they may open from either the left of right hand side to suit your kitchen design. NOTE •• However when you want to reverse the doors your refrigerators in pairs, you must call to service center. Revising the doors is not covered by the warranty. To Install Refrigerators in Pairs Your freezer can be installed with fridge in pairs as the below image. NOTE •• However when you want to install your refrigerators in pairs, you must call to service center. Installation condition is not covered by the warranty. 12 ENGLISH OPERATION Parts and Functions Control Panel This adjusts the inside temperature of the freezer. Freezer Shelf This is where frozen foods such as the meat, fish, and ice cream, can be stored. •• What is Two Star Section? : -12 ºC – -18 ºC is maintained to store frozen foods. Ice Maker This is where ice is made and stored. Freezer Basket This is for long-term storage of frozen items. •• The appearance or components of the product may differ from model to model. 13 Notes for Operation Maximum Storage Suggestion for Energy Saving •• To get better air circulation, insert all drawers. •• Please do not keep the door open for a long time, close door in the shortest time. •• Do not overfill. Enough space should be kept for cool air circulating freely. •• If large quantities of food are to be stored, all the freezer drawers and the Flap Cover shall be taken out of the appliance except the bottom one and the food shall be stacked directly on the freezer shelves. •• Do not set the temperature of product lower than needed. Do not put the food near the temperature sensor. Keep the distance of least 5 mm from the sensors. •• Allow hot food to cool prior to storing. Placing hot food in the product could spoil other food, and lead to higher electric bills. •• Do not block air vents with food. Smooth circulation of cold air keeps product temperature even. •• Do not open the door frequently. Opening the door lets warm air enter the product, and cause temperature to rise. •• To keep a position of inner parts like as baskets, drawers, shelves and Fridge Supplied by manufacturer is the most efficient usage for energy saving. NOTE •• To remove the drawers, first pick the food out of drawers. Then use the handle of drawers, pull out the drawers carefully. It may cause injury. •• The shape of each drawer may be different, insert in the right position. Storing Foods Effectively Max Freezing Capacity •• Store frozen food or refrigerated food inside sealed containers. •• If there is already food in the compartment, button on Express Freeze several hours before placing fresh produce in the freezer compartment to get maximum capacity, As a rule, 7 hours is adequate. •• Check the expiration date and label (storage instructions) before storing food in the product. •• Do not store food for a long period of time if it spoils easily at a low temperature. •• Place the refrigerated food or frozen food inside each fridge or freezer immediately after purchasing. •• Do not overfill the product. Fill less than 70 % of the space. Cold air cannot circulate properly if the product is overfilled. •• Cool hot food before storing. If too much hot food is placed inside, the internal temperature of the product can increase and negatively affect other foods stored in the product. •• Do not open or close the product door excessively. •• Limit storage inside the freezer to 1–3 weeks. •• Always keep the product clean. 14 ENGLISH Using Control Panel Units and Functions Control Panel • This image shows the initial display. • To display function settings, press the buttons in – . Power • This turns the power on and off. Freezer Temperature • This adjusts the freezer temperature. Wi-Fi • This sets the freezer to connect to your home’s Wi-Fi network. Express Freeze • This sets Express Freeze functions. Eco Friendly • This controls the Power Save mode for lowering energy consumption. Door Alarm •• The actual control panel may differ from model to model. • This sets the alarm sound which is activated when the product door is opened. Lock • This locks the buttons on the control panel. 15 Setting Power Setting Express Freeze This turns the power on and off. The function can quickly freeze a large amount of ice or frozen foods. •• Press the Power button for 3 seconds or longer. The control panel lights, and the power is on. •• Turn off the power when you are not using the product. •• When you press the Power button to turn off the product, the product is no longer operating. Turn it off only when you are not using the product. •• When you press the Express Freeze button, the Express Freeze icon lights on the control panel. The function is enabled and disabled in turn each time you press the button. •• The Express Freeze function is automatically terminated after a certain period of time (24 hours). Adjusting the Freezer Temperature Setting Power Save Mode This adjusts the freezer temperature. If you are away from home for a long period, you can adjust the Power Save mode to save energy. •• Press the Freezer Temperature button to adjust the temperature. •• The initial temperature is set to -20 °C, and the freezer temperature can be adjusted between -15 °C – -23 °C. •• Adjust the freezer temperature according to the change of the temperature inside the product. The actual inner temperature varies depending on the food status, as the indicated setting temperature is a target temperature, not actual temperature within freezer. NOTE •• Allow your refrigerator to run for at least two to three hours before putting food in it. Setting Wi-Fi This sets the freezer to connect to your home’s Wi-Fi network. • The Wi-Fi button, when used with the LG Smart ThinQ application, allows the freezer to connect to a home Wi-Fi network. • The Wi-Fi icon shows the status of the freezer’s network connection. The icon illuminates when the freezer is connected to the Wi-Fi network. • Press and hold the Wi-Fi button for 3 seconds to connect to the network. The icon blinks while the connection is being made, then turns on once the connection is successfully made. 16 •• When you press the Eco Friendly button, the Eco Friendly icon lights on the control panel, and the mode is set. The mode is enabled and disabled in turn each time you press the button. •• The Freezer Temperature or Express Freeze function cannot be used in Power Save mode. •• The Eco Friendly icon flashes 3 times when you press the Freezer Temperature or Express Freeze button in Power Save mode. •• To use the Freezer Temperature or Express Freeze function, press the Eco Friendly button again to disable the Power Save mode. Using Ice Maker This sets an alarm to activate when the product door is opened. Fill the ice maker up to the indicator line with water. •• When you press the Door Alarm button, the Door Alarm icon lights and activates the alarm. The function is enabled and disabled in turn each time you press the button. •• Contact an LG Electronics service centre if the alarm continues after closing the door. ENGLISH Setting Door Alarm •• Fill with potable water only. •• If the ice maker is overfilled, the ice cubes may stick together and be difficult to remove. •• Press the Express Freeze button on the control panel to make ice quickly. Setting and Resetting Lock This locks the buttons on the control panel. •• When you press the Lock button for 3 second, the Set/Reset icon on the control panel lights. The function is enabled and disabled in turn each time you press the button. •• If you press a button other than Lock when the lock is set, the button will not function. To remove the ice, turn the handle of the ice tray clockwise. •• Ice can be removed more easily by pouring water on the ice maker or immersing it in water and twisting the tray first. •• When you press a button other than Lock when the child lock is set, the Set/Reset icon on the control panel is flashes 3 times. •• To use another function, press the Lock button for 3 second to disable the function. •• Do not store ice that is not completely frozen. •• You can remove the ice maker or ice bucket to create more space inside the freezer if you do not use it. CAUTION •• Be careful not to twist the ice maker with force since it can be broken. •• Do not freeze the ice in the ice bucket. It can break the ice bucket and cause product damage or injury. 17 Using Easy Open Door Using Other Functions To easily open the door, hold the handle and softly turn it to the right. Door Open Alarm The alarm sounds 3 times in a 30-second interval if the door is left open or not completely closed for one minute. •• Contact an LG Electronics service centre if the alarm sound continues even after closing the door. ￼ Failure Detection The product can automatically detect problems during the operation. •• If a problem is detected, the product does not operate and an error code is displayed even when any button is pressed. •• When this occurs, do not turn off the power and immediately contact the LG Electronics service centre. If you turn off the power, the repair technician from LG Electronics service centre may have difficulty finding the problem. 18 Using Smart ThinQ Applicatioon Installing Smart ThinQ • Functions may vary by model. Search for the LG Smart ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application. Wi-Fi Function • For appliances with the • The application is subject to change for appliance improvement purposes without notice to users. logo Communicate with the appliance from a smart phone using the convenient smart features. Firmware Update Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. If you use the Smart Diagnosis function, you will be provided with the useful information such as a correct way of using the appliance based on the pattern of use. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge. com. This offer is valid for three (3) years from the date on which you purchased the product. Settings Smart Diagnosis™ Using a Smart Phone Keep the appliance performance updated. Smart Diagnosis™ Allows you to set various options on the refrigerator and in the application. NOTE • To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit. • LG Smart ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. • For appliances with the logo Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the appliance malfunctions or fails. Smart Diagnosis™ can not be activated unless the appliance is connected to power. If the appliance is unable to turn on, then troubleshooting must be done without using Smart Diagnosis™. • The machine supports 2,4 GHz Wi-Fi networks only. • If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. • The Wi-Fi connection may not connect or may be interrupted because of the home network environment. • The network connection may not work properly depending on the internet service provider. • The surrounding wireless environment can make the wireless network service run slowly. 19 ENGLISH SMART FUNCTIONS Using the Smart Diagnosis™ Function 4 Open the product door and place a phone on the speaker hole in the upper right corner. • Position the phone so that its microphone is aligned with the speaker hole. Use this function if you need an accurate diagnosis by an LG Electronics service centre when the product malfunctions or fails. Use this function only to contact the service representative, not during normal operation. • The Smart Diagnosis™ sound is generated after around 3 seconds. 1 Close the product door. • Do not take the phone off the speak hole while the data is transmitted. 2 Press the Lock button on the control panel for 3 second to activate the lock. • Hold the phone on the upper right speaker hole and wait while the data is transmitted for Smart Diagnosis™. • The data transfer sound may be harsh to the ear while the Smart Diagnosis™ data is being transmitted, but do not take the phone off the speaker hole for accurate diagnosis until the data transfer sound has stopped. • If the lock is already set, press the Lock button and hold it to release the lock and then press the Lock button and hold it again to reset. • Please note that the Smart Diagnosis™ function will not operate until 5 minutes have passed since the locking was set. 3 Press and hold the Freezer Temperature button for 3 seconds or longer. • Only 3 will be lit on the control panel. • The Smart Diagnosis™ function is automatically terminated, and the operation is returned to its original status 5 minutes after 3 is displayed on the control panel when the door is closed. 5 After the data transfer is complete, the service agent will explain the result of the Smart Diagnosis™. • When the data transfer is complete, the transfer completion message is displayed and the control panel is automatically turned off and then on again after a few seconds. After the counsellor explains the diagnosis result, take the recommended measures. NOTE • The Smart Diagnosis™ function depends on the local call quality. • The communication performance will improve and you can receive better service if you use the home phone. • If the Smart Diagnosis™ data transfer is poor due to poor call quality, you may not receive the best Smart Diagnosis™ service. 20 ENGLISH PRODUCT MANAGEMENT Cleaning Detaching Top Shelf Notes for Cleaning 1 Push the shelf cover up, slightly lift the ice maker, ice bucket and freezer basket, and pull them out. 2 Slightly lift the front side of the shelf and pull it out. Detach the shelves and drawers and clean them with water, dry them sufficiently, and replace them from time to time as they get dirty easily. Regularly wipe the door packing with a wet soft towel. •• If you use the door packing stained with the juice of food or fruit, the packing on the product door can be damaged quicker and the bottom part will become particularly messier. After cleaning, check if the power cable is damaged, warm or improperly plugged. •• Since the partition below the shelf is fixed to the shelf, remove it along with the shelf. Keep the air exhaust on the exterior of the product clean. •• Plugged air exhaust can cause fire or product damage. Use a soft wet towel to wipe the product exterior. If you used a neutral detergent, wipe it with a clean towel to make sure it doesn’t stain. Do not use a rough brush, or detergent (such as toothpaste, alcohol, thinner, bleach, benzene, flammable liquid or polish) to remove adhesive marks or hand prints. Detaching Freezer Basket 1 Hold the handle of the freezer basket and pull it forward. •• This can cause discolouration of product exterior or product damage. 2 Lift the freezer basket slightly while pulling it to remove it. Never clean the shelves or containers in the dishwasher. •• The parts may become misshapen! 21 TROUBLESHOOTING Symptoms There is no refrigeration or freezing. There is poor refrigeration or freezing. The product has a bad smell. The inside lamp in the appliance does not turn on. 22 Reason Solution Is the power turned off? •• Press the power button on the control panel to turn it on. Is there a power interruption? •• Check the power of other products. If the power plug unplugged from the outlet? •• Plug the power plug in the outlet properly. Is the fridge or freezer temperature set to 'Weak'? •• Set the fridge or freezer temperature to 'Medium'. Does the product in direct sunlight, or is it near a heat generating object such as a microwave oven? •• Check the installation area and reinstall it away from heat generating objects. Did you store hot food without cooling it first •• Cool the hot food first before putting it inside the fridge or freezer. Did you put in too much food? •• Maintain an appropriate space between food. Is the product door completely closed? •• Completely close the door and make sure that stored food is not stuck in the door. Is there enough space around the product? •• Adjust the installation position to make enough space around the product. (10 cm) Is the fridge or freezer temperature set to 'Weak'? •• Set the fridge or freezer temperature to 'Medium'. Did you put in food with a strong smell? •• Store food with strong smell in a sealed container. Is the vegetable in the vegetable drawer rotten? •• Throw away rotten vegetables and clean the vegetable drawer. Do not store vegetables too long in the vegetable drawer. Does the inside lamp in the appliance turn off? • It is hard for customers to replace the inside lamp in the appliance as they are not serviceable. If the inside lamp does not turn on, please contact an LG Electronics customer information centre. The product door is not closed tightly. It is difficult to open the product door. There is condensation inside the product or on the bottom of the vegetable drawer cover. Frosts has formed in the freezer. Reason ENGLISH Symptoms Solution Is the product leaning forward? •• Adjust the elevation adjustment screw to raise the front side slightly. Were the shelves properly assembled? •• Reassemble the shelves if needed. Did you close the door with excessive force? •• If you apply too much force or speed when closing the door, it may remain briefly open before closing. Make sure that you do not push the door too hard. Did you open the door right after you closed it? •• If you try to open the product door within 1 minute after you closed it, you may have difficulties because of the pressure inside the product. Open the product door again in a few moments. Did you store hot food without cooling it first •• Cool the hot food first before putting it inside the fridge or freezer. Did you leave the product door open? •• Although the condensation will disappear when you close the product door, you can wipe it with a dry rag. Do you open and close the product door too often? •• Condensation can form due to the temperature difference from the outside. Wipe out the dampness with a dry rag. Did you put wet food inside without sealing? •• Store food in a covered or sealed container. Did you close the product door tightly? •• Check if the object inside the product is blocking the door and make sure that the door is tightly closed. Did you store hot food without cooling it first •• Cool the hot food first before putting it inside the fridge or freezer. Is the air entry or exit of the freezer blocked? •• Make sure that air entry or exit is not blocked so that the air can circulate inside. Is the freezer overfilled •• Maintain an appropriate space between items. 23 Symptoms Frost or condensation has formed inside or outside the product. The product is noisy and generates abnormal sounds. The side or front of the product is warm. There is the moisture around the product. 24 Reason Solution Did you open and close the product door too often or is the product door improperly closed? •• Frosts or condensation can form if the outside air penetrates inside the product. Is the installation area humid? •• Condensation can appear on the exterior of the product if the installation area is too humid or on the humid day such as the rainy day. Wipe out the moisture with a dry rag. Is the product installed on a weak floor or unstably installed •• Install the product on a solid and flat area. Does the product rear touch the wall? •• Adjust the installation position to make enough space around the product. (10 cm) Are objects scattered behind the product? •• Remove the scattered objects from behind the product. Is there an object on top of the product? •• Remove the object on top of the product. Did you touch the part with the heat releasing pipe installed? •• The heat releasing pipe to prevent condensation is installed on the front and side of the product. You may feel it particularly hot right after the product is installed or during the summer. You can be assured that this is not a problem and use the product normally. Is there water leakage around the product? •• Check if the water has leaked from a sink or another place. Is there water on the bottom of the product? •• Check if the water is from the thawed frozen food or broken or dropped container. Reason ENGLISH Symptoms Solution The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. •• Normal Operation Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. •• Normal Operation Refrigerator is not resting solidly on the floo . •• Floor is weak or uneven or leveling legs need to be adjusted. See the Door Alignment section. Refrigerator with linear compressor was jarred while running. •• Normal Operation Evaporator fan motor is circulating air through the refrigerator and freezer compartments. •• Normal Operation Air is being forced over the condenser by the condenser fan. •• Normal Operation Gurgling Refrigerant flowing through the cooling system •• Normal Operation Popping Contraction and expansion of the inside walls due to changes in temperature. •• Normal Operation Vibrating If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound. •• To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet. Clicking Rattling Whooshing 25 Memo Memo Memo MFL68864552_Rev.00 ﺣﻘوق اﻟﻧﺷر 2017إل ﺟﻲ ﻟﻼﻟﻛﺗروﻧﯾﺎت .ﻛل اﻟﺣﻘوق ﻣﺣﻔوظﺔ.