ENGLISH
USER GUIDE
LG-H850
MFL69510901 (1.1)
www.lg.com
About this user guide
ENGLISH
Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment
due to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact a LG
Service Centre. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG licence agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use
of media.
• Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To void
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
About this user guide
2
Table of contents
5
Guidelines for safe and efficient use
01
02
Custom-designed
Features
Basic Functions
13
Modular Type
13
Always On Display
14
Daylight mode
15
135º Wide-angle lens
15
Dual cameras
16
Pop-out Picture
16
Steady recording
17
Smart Bulletin
17
Smart Notice
19
Smart cleaning
20
Quick Share
21
QuickRemote
22
QuickMemo+
25
QSlide
26
LG Health
27
Do not disturb
27
Ringtone ID
28
Fingerprint recognition
31
Content sharing
33
Dual Play
35
Product components and
accessories
36
Parts overview
38
Turning on or off the power
39
Installing the SIM card
40
Inserting the memory card
41
Removing the memory card
42
Battery
47
Touch screen
50
Home screen
57
Screen lock
60
Device encryption
61
Memory card encryption
62
Taking screenshots
63
Entering text
3
03
04
Useful Apps
Phone Settings
70
Installing and uninstalling
apps
107 Settings
71
Recently uninstalled apps
119 Sound & notification
71
Phone
120 Display
75
Messaging
121 General
76
Camera
89
Gallery
92
Calculator
92
Weather
92
Downloads
93
Clock
94
Voice Recorder
Appendix
95
Music
96
E-mail
131 LG Language Settings
97
Contacts
99
Calendar
100 File Manager
101 Tasks
101 Evernote
107 Networks
05
131 LG Bridge
132 Phone software update
134 FAQ
137 Anti-Theft Guide
138 More information
101 Cell Broadcast
101 FM Radio
102 LG Backup
103 RemoteCall Service
103 SmartWorld
104 Google apps
Table of contents
4
Guidelines for safe and efficient
use
Please read these simple guidelines. Not following these guidelines may be
dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a
fault log. This tool gathers only data specific to the fault, such as signal strength,
cell ID position in sudden call drop and applications loaded. The log is used only to
help determine the cause of the fault. These logs are encrypted and can only be
accessed by an authorised LG Repair centre should you need to return your device
for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This mobile phone model LG-H850 has been designed to comply with applicable
safety requirements for exposure to radio waves. These requirements are based
on scientific guidelines that include safety margins designed to assure the safety
of all persons, regardless of age and health.
• The radio wave exposure guidelines employ a unit of measurement known
as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using
standardised methods with the phone transmitting at its highest certified
power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG phone
models, they are all designed to meet the relevant guidelines for exposure to
radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.
• The highest SAR value for this model phone tested for use at the ear is
0.596 W/kg (10 g) and when worn on the body is 1.040 W/Kg (10 g).
5
• This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 5 mm away from the
body. When a carry case, belt clip or holder is used for body-worn operation, it
should not contain metal and should position the product at least 5 mm away
from your body. In order to transmit data files or messages, this device requires
a quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the
above separation distance instructions are followed until the transmission is
completed.
Product care and maintenance
• Always use genuine LG batteries, chargers and accessories approved for use
with this particular device model. The use of any other types may void any
approval or warranty applying to the device and may be dangerous.
• Some contents and illustrations may differ from your device without prior
notice.
• Do not disassemble this unit. Take it to a qualified service technician when
repair work is required.
• Repairs under warranty, at LG’s discretion, may include replacement parts
or boards that are either new or reconditioned, provided that they have
functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal
computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the phone in any area where you are required to by special
regulations. For example, do not use your phone in hospitals as it may affect
sensitive medical equipment.
• Do not handle the phone with wet hands while it is being charged. It may cause
an electric shock and can seriously damage your phone.
• Do not charge a handset near flammable material as the handset can become
hot and create a fire hazard.
Guidelines for safe and efficient use
6
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the phone when it is on soft furnishings.
• The phone should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the phone next to credit cards or transport tickets; it can affect
the information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the phone.
• Do not expose the phone to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna
unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
warranty.
• Your phone is an electronic device that generates heat during normal
operation. Extremely prolonged, direct skin contact in the absence of adequate
ventilation may result in discomfort or minor burns. Therefore, use care when
handling your phone during or immediately after operation.
• If your phone gets wet, immediately unplug it to dry off completely. Do not
attempt to accelerate the drying process with an external heating source, such
as an oven, microwave or hair dryer.
• The liquid in your wet phone, changes the colour of the product label inside
your phone. Damage to your device as a result of exposure to liquid is not
covered under your warranty.
Guidelines for safe and efficient use
7
Efficient phone operation
Electronics devices
All mobile phones may receive interference, which could affect performance.
• Do not use your mobile phone near medical equipment without requesting
permission. Avoid placing the phone over pacemakers, for example, in your
breast pocket.
• Some hearing aids might be disturbed by mobile phones.
• Minor interference may affect TVs, radios, PCs etc.
• Use your phone in temperatures between 0 ºC and 35 ºC, if possible. Exposing
your phone to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
Road safety
Check the laws and regulations on the use of mobile phones in the area when you
drive.
• Do not use a hand-held phone while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving
conditions so require.
• RF energy may affect some electronic systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed
or portable wireless equipment. It can cause the air bag to fail or cause serious
injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the
volume is at a reasonable level so that you are aware of your surroundings. This
is of particular importance when near roads.
Guidelines for safe and efficient use
8
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long
periods of time. We therefore recommend that you do not turn on or off the
handset close to your ear. We also recommend that music and call volumes are set
to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
Glass Parts
Some parts of your mobile device are made of glass. This glass could break if your
mobile device is dropped on a hard surface or receives a substantial impact. If the
glass breaks, do not touch or attempt to remove it. Stop using your mobile device
until the glass is replaced by an authorised service provider.
Blasting area
Do not use the phone where blasting is in progress. Observe restrictions and
follow any regulations or rules.
Potentially explosive atmospheres
• Do not use your phone at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your mobile phone or accessories.
Guidelines for safe and efficient use
9
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your mobile phone off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the phone in a safe place out of the reach of small children. It includes small
parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your phone for emergency calls. Check with your local
service provider.
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery’s performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
• Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise
usability.
• Do not expose the battery charger to direct sunlight or use it in high humidity,
such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
performance.
Guidelines for safe and efficient use
10
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
• If you need to replace the battery, take it to the nearest authorised LG
Electronics service point or dealer for assistance.
• Always unplug the charger from the wall socket after the phone is fully
charged to save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings,
usage patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or nails, come into
contact with the battery. This could cause a fire.
Guidelines for safe and efficient use
11
01
Custom-designed
Features
Modular Type
You can use the modular functionality provided by your device to use
various features provided by various accessories.
Remove the module from the module slot of the device. Then you can
just replace the battery, or you can install another accessory into the
module slot to use the specific features provided by the accessory.
• See Removing the battery and Installing the battery for details.
• Available accessories, which are called LG Friends, are optional.
• To purchase optional accessories, contact an LG Customer Service
Centre.
• Available accessories may vary depending on the area or service provider.
Module
Always On Display
You can display the date, time, signature or other information on the screen
even when the main screen is turned off. Always On Display is a useful
feature in order to check the time frequently and display your own signature.
• The battery may drain faster when you use Always On display. Turn off
this feature to use the battery longer.
Custom-designed Features
13
1 Tap
Settings Display Always-on display and then drag
to activate it.
• This feature may be turned on when you purchase the device.
• The default setting may vary depending on the area and service
provider.
2 Tap Set what to show and select items to display on the turned-off
screen.
• Time: Always display the current time, even if the screen is turned
off.
• Signature: Display your signature in place of the current time on
the turned-off screen. Use the Set signature option to enter a
signature and change the font.
• Make sure to check the signature not to exceed the input field.
Daylight mode
You can use the enhanced IPS Quantum Display feature to view the
screen clearly in outdoor daylight when the sun shines bright.
Custom-designed Features
14
135º Wide-angle lens
You can use the wide-angle lens to take photos of a range that is wider
than the actual field of vision. This feature is useful when you take a
photo or record a video of a landscape or a wide area from a narrow area.
You can capture a sprawling skyline, a packed stadium concert, an entire
beach, and all that your eyes can see, and more.
• See Switch to dual camera for details.
Dual cameras
You can use the dual cameras on the back of the device to take a variety
of photos and videos of from a tight close-up scene to a vast scene.
Simply pinch or spread your fingers on the screen.
• See Switch to dual camera for details.
Custom-designed Features
15
Pop-out Picture
You can make your photo as if in a frame: you can take both a normal
and wide-angle photo at the same time. Make your photo popping and
standing out against these four background frame effects: Fisheye, B&W,
Vignette, and Lens blur.
• See Pop-out Picture for details.
Steady recording
You can use the steady recording feature to minimise extreme motion
blur when you take a photo or record a video. This feature automatically
stabilises your photo or video while you are in motion. Tap to activate
this feature.
Custom-designed Features
16
Smart Bulletin
You can add a Home screen that collects and displays useful information
for you.
View main news from Smart Bulletin at a glance. You do not need to add
an additional widget or run an app.
1 Tap
Settings Display Home screen Smart Bulletin and
to activate it.
then drag
• The Smart Bulletin can be found on the left-most canvas of the
Home screen.
2 Configure Smart Bulletin by using the available menu items.
• To rearrange menu items displayed on the Smart Bulletin, tap and
hold , then drag up or down.
.
• To display or hide a menu item on the Smart Bulletin, drag
• To change the Smart Bulletin configuration, tap
Bulletin.
on the Smart
Smart Notice
You can use Smart Notice to get useful information that matches your
time and location. This widget analyzes your environment and daily usage
patterns to provide information that is useful at a specific time and
location.
Use Smart Notice as:
• Automatic reminders to add frequently used unsaved numbers to
contacts.
• Automatic reminders to make a call to a number you did not call back
after sending a reject message.
Custom-designed Features
17
• Automatic reminders of the birthday of a contact saved in the
calendar and the contact list.
• Automatic reminders to clean up temporary files, downloaded files,
and apps that have not been used for a specific period of time.
• Automatic reminders to customise device settings according to the
pattern and place you are using the device.
• Automatic reminders to save power when battery consumption is
high.
Starting Smart Notice
You can add the Smart Notice widget when it is not added by default or is
deleted from the Home screen. Take the following steps to add the widget:
1 On the Home screen, tap and hold on an empty space, then tap
Widgets.
2 Tap and hold Smart Notice, then drag it to another position on the
Home screen.
• The Smart Notice widget appears on the Home screen, and its
automatic reminder functions start along with an overview of them.
• Tap on the widget screen to change Smart Notice settings
according to your preferences or to select the items on which you
want Smart Notice to provide automatic reminders.
• The Smart Notice feature may be turned on when you purchase the
device.
• The default setting may vary depending on the area or the service
provider.
Custom-designed Features
18
Smart cleaning
You can delete temporary files or apps that are no longer used.
Settings General Smart cleaning.
1 Tap
2 Use desired functions.
Custom-designed Features
19
Quick Share
You can share a photo or video to the app you want immediately after
taking them.
, then take a photo or record a video.
1 Tap
Drag
the
Quick
Share icon that appears after taking a picture or
2
recording a video, and select an app to share it.
Alternatively, tap and hold the Preview icon that appears after taking
a picture or recording a video, and drag it to the Quick Share icon.
• The app displayed by the Quick Share icon may vary, depending on the
type and frequency of access of the apps installed on the device.
• You can use this feature only when you take a picture or record a video
in the Auto mode. See Auto mode for details.
Custom-designed Features
20
QuickRemote
QuickRemote overview
You can control many electronic devices in different locations by using
your device as a remote control.
• This feature uses infrared (IR) signals and operates very similar to a
remote control. When using QuickRemote, keep the IR sensor at the
top right of the device uncovered.
• This feature may vary or may not be supported, depending on the area,
service provider, or device manufacturer.
Registering a device for remote control
You can register a device you want to control remotely with your device.
1 Tap
2 Tap
control.
LG QuickRemote.
to specify locations where you want to use the remote
3 Tap
and select the type and manufacturer of the device you want
to remotely control.
4 Follow the on-screen instructions to make sure that the
QuickRemote feature works properly on the device.
Custom-designed Features
21
Creating a universal remote control
When the device you want to control with your device does not exist
in the list, you can create a customised universal remote control by
arranging your frequently used buttons according to your preferences.
1 Tap
2 Tap
control.
LG QuickRemote.
to specify locations where you want to use the remote
Universal remote.
3 Tap
4 Enter a remote control name and tap OK.
5 Tap and hold the button you want, then drag it to the position you
want.
6 Tap NEXT.
7 Follow the on-screen instructions to register the buttons, then tap
SAVE.
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety options on this advanced
feature of notepad, such as image management and screenshots, which
are not supported by the conventional notepad.
Custom-designed Features
22
Creating a note
1 Tap
2 Tap
•
•
•
•
•
•
•
•
3 Tap
QuickMemo+.
to create a note.
: Save a note.
: Undo the last action.
: Redo the last action you undid.
: Enter a note by using the keypad.
: Write notes by hand.
: Erase handwritten notes.
: Zoom in or out, rotate or erase the parts of a handwritten
note.
: Access additional options, including sharing and locking notes,
changing the note pad style and inserting content.
to save the note.
Writing notes on a photo
1 Tap
2 Tap
QuickMemo+.
to take a photo, then tap OK.
• The photo is automatically attached into the notepad.
3 Freely write notes on the photo.
4 Tap to save the note.
Custom-designed Features
23
Writing notes on a screenshot
1 While viewing the screen you want to capture, drag the status bar
downwards and then tap Capture+.
• The screenshot appears as the notepad background theme. Memo
tools appear at the top of the screen.
2 Take notes on the captured screen.
• To crop and save a portion of the screen, tap and specify a
portion with the crop tool.
• To attach a screenshot to the notepad, tap .
3 Tap
and save the notes to the location you want.
• Saved notes can be viewed in either QuickMemo+ or Gallery.
• To save notes in the same location all the time, select the Use as
default app checkbox and select an app.
Managing folders
You can view notes grouped by the type of the notes.
QuickMemo+.
1 Tap
2 At the top of the screen, tap
•
•
•
•
•
•
and select a menu item:
All memos: View all notes saved in QuickMemo+.
My memos: View notes created by QuickMemo+.
Photo memos: View notes created by .
Capture+: View notes created by Capture+.
New category: Add categories.
: Rearrange, add or delete categories. To change the name of a
category, tap the category.
• Some folders do not appear when launching QuickMemo+ for the first
time. Disabled folders are enabled and appear when they contain at
least one related note.
Custom-designed Features
24
QSlide
You can start apps by using QSlide to use them while other apps are
running. For example, use the calculator or calendar when a video is
playing.
QSlide.
When an app is running, tap
• This feature may not be supported by some apps.
•
•
•
•
: Turn off the QSlide mode to switch to full-screen mode.
: Adjust the opacity of the QSlide window. If the QSlide window is
transparent, it will not respond to touch inputs.
: Close the QSlide window.
: Adjust the size of the QSlide window.
Custom-designed Features
25
LG Health
LG Health overview
You can manage your health and maintain good exercise habits by
keeping track of the exercises you do.
Getting started with LG Health
You can configure LG Health when launching the app for the first time or
after initialising it.
LG Health.
1 Tap
Follow
the
on-screen instructions to complete configuration.
2
Using LG Health
You can view main information on LG Health and manage the amount of
physical exercise and health information.
LG Health.
1 Tap
2 Do the following:
•
•
•
: View your exercise log on the day you want to check.
: Begin tracking an exercise. The route and amount of your
physical exercise are recorded for each exercise type.
: Set your daily exercise goals including calories and steps, or set
various LG Health settings.
Custom-designed Features
26
• Health-related information provided by LG Health is designed for user
convenience and cannot be used for purposes of disease prevention,
treatment, diagnosis or other medical issues.
• LG Health may vary or may not be available, depending on the country
and service provider. LG Health functions that are available and apps
that can be added to LG Health may vary, depending on the country.
This is due to differing laws and regulations.
Do not disturb
You can limit or mute notifications to avoid disturbances for a specific
period of time.
1 Tap
drag
Settings Sound & notification Do not disturb and then
to activate it.
2 Tap Sounds and vibrations and select the mode you want:
• Priority only: Receive sound or vibrate notifications for the selected
apps. Even when Priority only is turned on, alarms still sound.
• Total silence: Disable both the sound and vibration.
Ringtone ID
You can set the device so that it plays an automatically composed ringtone
for each incoming call from the selected contacts. This function is useful
because you can know who are calling you by only hearing the ringtone.
1 Tap
drag
Settings Sound & notification Ringtone ID and then
to activate it.
2 Tap Compose ringtones for and select the desired option.
• The default ringtone plays for incoming calls from contacts except for
the selected contact.
Custom-designed Features
27
Fingerprint recognition
Fingerprint recognition overview
Register your fingerprint on your device first before using the fingerprint
recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen
• To view the locked content in Gallery or QuickMemo+
When confirming a purchase or signing in to an app, identify yourself by
simply touching the fingerprint sensor.
• Your fingerprint never changes for your whole life, and everyone has a
unique fingerprint. Therefore, your fingerprint can be used by the device
for user identification. Very similar fingerprints from different users
may be recognised by the fingerprint sensor as the same fingerprint.
To enhance the device security, set the screen lock to a pattern, PIN or
password.
• If your fingerprint is unrecognised or if you forget the backup PIN,
bring your device to the nearest LG Customer Service Centre and both
register a fingerprint and create a new backup PIN.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease. To maximise recognition
accuracy, check the following before using the device.
• The device's Power/Lock key has a fingerprint sensor. Ensure that the
Power/Lock key is not damaged by a metallic object, such as coin or
key.
• When water, dust or other foreign substance are on the Power/Lock
key or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before having the fingerprint
recognised.
Custom-designed Features
28
• A fingerprint may not be recognised properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint
may not be recognised. Make sure that your finger covers the entire
surface of the Power/Lock key.
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static eletricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object such as a coin or key before scanning fingerprints to
remove static electrictiy.
Registering fingerprints
You can register and save your fingerprint on the device to use
fingerprint identification.
1 Tap
Settings General Fingerprints & security
Fingerprints.
• To use this feature, make sure that screen lock is set. If a screen lock
is not set, set the screen lock. See Configuring screen lock settings for
details.
2 Locate the Power/Lock key on the back of the device and gently put
your finger on it to register the fingerprint.
• Gently press the Power/Lock key so that the sensor can recognise your
fingerprint. If you press the Power/Lock key with an excessive force, the
screen lock function may start or the screen may be turned off.
• Ensure that your fingertip covers the entire surface of the sensor of
the Power/Lock key.
Custom-designed Features
29
3 Follow the on-screen instructions.
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
4 When the fingerprint registration is done, tap OK.
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
1 Tap
Settings General Fingerprints & security
Fingerprints.
2 Unlock according to the specified lock method.
3 From the fingerprint list, tap a fingerprint to rename it. To delete it,
tap .
Custom-designed Features
30
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint. Activate the desired function:
1 Tap
Settings General Fingerprints & security
Fingerprints.
2 Unlock according to the specified lock method.
3 On the fingerprint settings screen, activate the desired function:
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Unlock content with a fingerprint. To do this, make
sure that the content lock is set.
Content sharing
Playing content from another device
You can play photos, videos or musics saved on the device from a TV.
1 Connect the TV and device to the same Wi-Fi network.
2 Select a file from the Gallery or Music app and tap Play content.
3 Select the TV you want to connect to.
• To use Chromecast, update Google Play to the latest version.
Custom-designed Features
31
Sending or receiving files
You can send or receive files saved on your device to another LG device
or tablet.
Settings Networks Share & connect File sharing
Tap
to activate it.
SmartShare Beam and drag
• Make sure that your device is connected to the same wireless network
as the file transfer target device.
• Make sure that File sharing is activated on both the device and the
target device.
Sending files to another device
SmartShare Beam. 1 Select a file and tap
Alternatively, tap from the file list and select files then tap SHARE
SmartShare Beam.
2 Select a device from the list of nearby devices that support
SmartShare Beam.
• The file is sent to the device.
Using nearby devices
You can view and play multimedia files saved on devices that are located
near your device.
1 From the Gallery or Music app, select
2 Select a device from the device list.
Nearby devices.
• If the desired device is not seen on the device list, check that DLNA
is turned on, then tap Search nearby devices.
3 Play content saved on the selected device.
Custom-designed Features
32
Viewing content from your cloud
You can directly view the content saved on your cloud account, without
downloading it to your device.
1 From the Gallery, Music or File Manager app, select
2 Select a cloud account and sign in.
3 Save or play content in your cloud.
Cloud.
Dual Play
You can display your device screen on a connected display device and use
different apps from the device.
Use a DisplayPort-HDMI cable or use a Miracast for either of the
connections.
• This feature is not available for some content.
Custom-designed Features
33
02
Basic Functions
Product components and
accessories
Make sure that none of the following items are missing:
•
•
•
•
Device
Battery
Ejection pin
Stereo headset
• USB cable
• Charger
• Quick Start Guide
• The items described above may be optional.
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories made
by other manufacturers may affect your device's call performance or
cause malfunctions. This may not be covered by LG's repair service.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional basic items, contact the LG Customer Service
Centre.
• To purchase optional items, contact the LG Customer Service Centre
for available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
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35
Parts overview
Microphone
Earpiece
IR sensor
Stereo headset jack
Front camera lens
Proximity/Ambient light
sensor
LED indicator
Volume keys (+/-)
Touch screen
SIM/Memory card tray
Module eject key
Module
Charger/USB cable port
RGB sensor
Rear camera lens (General)
Laser detection
auto-focus
Power/Lock key
(Fingerprint sensor)
Microphone
Basic Functions
Flash
Rear camera lens
(Wide-angle)
NFC antenna (built in)
Speaker
36
• Proximity/Ambient light sensor
-- Proximity sensor: During a call, the proximity light sensor turns off
the screen and disables touch functionality when the device is in
close proximity to the human body. It turns the screen back on and
enables touch functionality when the device is outside a specific
range.
-- Ambient light sensor: The ambient light sensor analyses the
ambient light intensity when the auto-brightness control mode is
turned on.
• Laser detection auto-focus
-- Detects the distance from the camera to your subject for automatic
focusing.
-- Quickly focuses on closer or farther objects when you use the rear
camera to take photos.
• Volume keys
-- Adjust the Volume for ringtones, calls or notifications.
-- Gently press a Volume key to take a photo. To take continuous shots
of photos, press and hold the Volume key.
-- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+)
key twice to launch Capture+.
• Power/Lock key (Fingerprint sensor)
-- Briefly press the key when you want to turn the screen on or off.
-- Press and hold the key when you want to select a power control
option.
-- Gently put your finger on the key when you want to unlock the
screen with your fingerprint.
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37
• Some functions may be restricted for access, depending on the device
specifications.
• An NFC antenna is built into the back of the device. Do not damage the
NFC antenna.
• Do not put heavy objects on the device or sit on it. Failure to do so may
damage the touch screen feature.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch sensor
or buttons may not function properly.
Turning on or off the power
Turning on the power
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning off the power
Press and hold the Power/Lock key, then select Power off.
Power control options
Tap and hold the Power/Lock key, then select an option.
• Power off: Turn off the device.
• Power off and restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related functions,
including making phone calls, messaging and browsing the Internet.
Other functions remain available.
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38
Installing the SIM card
Properly use the SIM (Subscriber Identity Module) card provided by your
service provider.
1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
3 Put the SIM card on the card tray with the gold-coloured contacts
facing downwards.
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39
4 Insert the card tray back into the slot.
• Of several types of SIM cards, only the Nano-SIM cards work with the
device.
• For problem-free performance, it is recommended to use the phone
with the correct type of SIM card. Always use a factory-made SIM card
supplied by the operator.
Precautions when using SIM card
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
Inserting the memory card
The device supports up to a 2 TB microSD. Some memory cards may
not be compatible with your device, depending on the memory card
manufacturer and type.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory
card, or corrupt the data stored in it.
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40
1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
3 Put the memory card on the card tray with the gold-coloured
contacts facing downwards.
Memory card
SIM card
4 Insert the card tray back into the slot.
• Memory card is an optional item.
• Frequent writing and erasing data may shorten the lifespan of memory
cards.
Removing the memory card
Unmount the memory card before removing it for safety.
Settings General Storage & USB
.
1 Tap
2 Insert the ejection pin into the hole on the card tray.
3 Pull out the card tray and remove the memory card.
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
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41
Battery
Removing the battery
• Turn off the device before removing the battery. Failure to do so may
damage the device.
1 Press the module eject key to partly eject the module from the device.
Module
Module eject key
2 Grab the middle of the ejected module and pull it out from the device.
Basic Functions
42
3 Hold the battery and module with both hands and separate them
from one another in the direction of the arrow.
• Do not bend the battery when removing it. The plastic cap on the
battery may be damaged.
Installing the battery
• Device specifications may vary depending on the area or service
provider. To purchase additional batteries or compatible optional items,
contact an LG Customer Service Centre for support.
• Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
1 Align the indicated arrows correctly and insert the battery into the
module according to the order indicated in the image.
2
1
Basic Functions
43
2 Grab the lower part of the module as shown in the figure below, then
gently slide the module into the device until they are tightly fastened.
• Never press the module eject key when inserting the module into the
device.
Precautions when using the module
• When inserting the battery into the device, make sure that the
battery is attached to the module. Inserting the battery without the
module attached may damage the device.
• When replacing the battery, take extra care to ensure that no foreign
substance or water enters the device.
• Do not put the device in a hot and humid location when the battery
module is removed.
• Ensure that the inside of the device does not contact a metallic object
or water and does not get damaged.
• Leaving the device with the module separated for an extended period
of time may deform the device or damage the metallic contacts. This
may result in device malfunction.
• Never separate the module from the device without pressing the
module eject key. This may damage the device.
• Never remove the module when the device is in use.
• If a gap occurs between the module and device while you are using
the device, firmly insert the module into the device.
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44
• If you insert a module that is not compatible with your service
provider, for example, a module bought from other service provider or
in an area that is not covered by your service provider, your device may
not operate normally.
• Be careful not to hurt your fingers when inserting or removing the module.
• Make sure to insert the battery and module correctly. If you insert
them incorrectly, the device may not operate properly or may get
damaged.
• Failure to follow the instructions in the user guide may damage the device.
Charging the battery
Before using the device, fully charge the battery.
Connect one end of the charging cable to the charger, insert the other
end of the cable into the cable port, and then plug the charger into a
power socket.
• Make sure to use the USB cable provided as a basic accessory.
• Make sure to use an LG-approved charger, battery and charging cable.
Charging the battery with a third-party charger may cause the battery
to explode or may damage the device.
• Using the device when it is charging may cause electric shock. To use
the device, stop charging.
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45
• This device is supplied with the battery inserted. When using the device
for the first time, check the battery level and fully charge the battery
before using the device if necessary.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a
longer time than charging the battery in the common way.
• Do not charge the battery by using a USB hub that is unable to
maintain the rated voltage. Charging may fail or unintentionally stop.
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Cancel background operations to increase battery life.
To minimise battery consumption, follow these tips:
• Turn off the BluetoothⓇ or Wi-Fi network function when not using
them.
• Set the screen timeout to as short a time as possible.
• Minimise the screen brightness.
• Set a screen lock when the device is not used.
• To use a downloaded app, check the battery level.
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46
Touch screen
You can familiarise yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Tapping and holding
Tap and hold for several seconds to run a hidden function.
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47
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Swiping
Tap and hold an item, such as an app or widget, then swipe it to another
location. You can use this gesture to move an item.
Flicking
Gently tap and hold on the screen, then flick left or right to quickly move
to another panel.
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48
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in,
spread your fingers apart.
• Do not expose the touch screen to excessive physical shock. You might
damage the touch sensor.
• A touch screen failure may occur if you use the device near a magnetic,
metallic or conductive material.
• If you use the device under bright lights, such as direct sunlight, the
screen may not be visible, depending on your position. Use the device
in a shady location or a location with an ambient light that is not too
bright and bright enough to read books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the option you want.
• Touch control may not work properly if you tap while wearing a glove or
by using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective
film or accessory purchased from a common online or offline store is
attached to the device.
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49
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions
and apps on your device. Tap on any screen to directly go to the Home
screen.
You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.
To search for an app, use Google search.
Home screen layout
You can view all apps and organise widgets and folders on the Home
screen.
Status bar
Widget
Folder
Page icon
Quick access area
Home touch buttons
• The Home screen may vary, depending on the service provider or
software version.
• Status bar: View status icons, the time and the battery level.
• Widget: Add widgets to the Home screen to quickly access necessary
information without bothering to run apps one by one.
• Folder: Create folders to group apps by your preferences.
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50
• Page icon: View the total number of Home screen canvases and the
currently displayed canvas which is highlighted.
• Quick access area: Fix main apps at the bottom of the screen so that
they can be accessed from any Home screen canvas.
• Home touch buttons
-- : Return to the previous screen. Close the keypad or pop-up
windows.
-- : Tap to go to the Home screen. To launch Google, tap and hold.
-- : View a list of recently used apps or run an app from the list. Use
the Clear all option to delete all recently used apps. In some
apps, tapping and holding the button will access additional
options.
Editing Home touch buttons
You can rearrange Home touch buttons or add frequently used functions
to Home touch buttons.
Settings Display Home touch buttons Button
Tap
combination and customise settings.
• Several functions, including Qslide, the notifications panel or Capture+,
are provided. A maximum of five items can be added.
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51
Status icons
When there is a notification for an unread message, calendar event or
alarm, the status bar displays the corresponding notification icon. Check
your device's status by viewing notification icons displayed on the status
bar.
• : No signal
• : Data is being transmitted over the network
• : Alarm is set
: Vibrate mode is on
•
• : Bluetooth is on
• : Connected to a computer via USB
• : Battery level
• : Flight mode is on
: Missed calls
•
: Wi-Fi is on
•
• : Mute mode is on
• : GPS is on
• : Hotspot is on
• : No SIM card
• Some of these icons may appear differently or may not appear at all,
depending on the device's status. Refer to the icons according to the
actual environment in which you are using the device.
• Displayed icons may vary, depending on the area or service providers.
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52
Notifications panel
You can open the notifications panel by dragging the status bar
downwards.
Use quick access icons in the notifications panel to easily and quickly turn
a function on or off.
Drag left or right on the list of quick access icons to select the function
icon you want.
• If you tap and hold the icon, the settings screen for the corresponding
function appears.
Access the Settings app.
Select a user.
View quick access icons.
Select a device to share
the phone screen.
View notifications.
Adjust the brightness.
Permit receipt of files from
nearby devices.
Delete notifications.
Notification panel settings
You can select items to display on the notification panel.
Tap on the notification panel.
• To rearrange quick access icons, tap and hold an icon, then drag it to
another position.
• Select icons you want to display on the list.
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53
Switching the screen orientation
You can set the screen orientation to automatically switch, according to
the device's orientation.
On the notification panel, tap Rotation from the quick access icon list.
Settings Display and activate Auto-rotate
Alternatively, tap
screen.
Editing the Home screen
On the Home screen, tap and hold on an empty space, then start the
desired function.
• To rearrange the Home screen canvases, tap and hold on a canvas,
then drag it to another location.
• To add widgets to the Home screen, tap Widgets and drag a widget
to the Home screen.
• To change Home screen settings, tap Home screen settings and
customise options. See Home screen settings for details.
• To view or reinstall the uninstalled apps, tap Uninstalled apps. See
Recently uninstalled apps for details.
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54
Viewing the background theme
You can view only the background image by hiding apps and widgets on
the Home screen.
Spread two fingers apart while holding down on the Home screen.
• To return to the original screen which displays apps and widgets, pinch
your fingers on the Home screen or tap .
Moving apps on the Home screen
On the Home screen, tap and hold an app, then drag it to another
location.
• To keep frequently used apps at the bottom of the Home screen, tap
and hold an app, then drag it to the quick access area at the bottom.
• To remove an icon from the quick access area, drag the icon to the
Home screen.
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55
Using folders from the Home screen
Creating folders
On the Home screen, tap and hold an app, then drag it over another app.
• A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and then run the desired function.
• To edit the folder name and colour, tap the folder name.
• To remove an app from the folder, tap and hold the app and drag it to
outside the folder. If the removed app is the only one app that existed
in the folder, the folder is removed automatically.
Home screen settings
You can customise Home screen settings.
Settings Display Home screen.
1 Tap
2 Customise settings:
• Select Home: Select a Home screen mode.
• Wallpaper: Change the Home screen background theme.
• Screen swipe effect: Select an effect to apply when the Home
screen canvas switches.
• Theme: Select the screen theme to apply.
• Sort apps by: Set how apps are sorted on the Home screen.
• Grid: Change the app arrangement mode for the Home screen.
• Hide apps: Select or deselect apps to hide from the Home screen.
• Smart Bulletin: Use the Home screen to view information
customised to your needs.
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56
Screen lock
Screen lock overview
Your device's screen turns off and locks itself if you press the Power/Lock
key. This also happens after the device is left idle for a specified period of
time.
If you press the Power/Lock key when a screen lock is not set, the Home
screen appears immediately.
To ensure security and prevent unwanted access to your device, set a
screen lock.
• Screen lock prevents unnecessary touch input on the device screen and
reduces battery consumption. We recommend that you activate the
screen lock while not using the device.
Configuring screen lock settings
There are several options available for configuring the screen lock
settings.
1 Tap
Settings Display Lock screen Select screen lock and
then select the method you prefer.
2 Customise lock settings:
• None: Deactivate the screen lock function.
• Swipe: Slide on the screen to unlock the screen.
• Knock Code: Tap the spaces of the screen in accordance with a
pattern to unlock the screen.
• Pattern: Draw a pattern to unlock the screen.
• PIN: Enter a numeric password to unlock the screen.
• Password: Enter an alphanumeric password to unlock the screen.
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57
• To set screen lock using a pattern, first create a Google account or
backup PIN. If you enter an incorrect pattern more than a specified
number of times consecutively, you can unlock the screen by using your
backup PIN or Google account.
• If a screen lock is set using a PIN or password and you enter an
incorrect PIN or password more than a specified number of times,
password entry is blocked for 30 seconds.
Lock screen settings
You can customise the following lock screen settings.
Settings Display Lock screen.
1 Tap
2 Customise settings:
• Select screen lock: Select a screen lock method.
• Smart Lock: Select trusted items so that if one of them occurs, the
device is automatically unlocked.
• Screen swipe effect: Set screen transition effects to apply when
the screen is unlocked. This option appears when the screen lock
method is set to Swipe.
• Wallpaper: Change the lock screen background image.
• Shortcuts: Add an app shortcut and directly access the app from
the lock screen by dragging the app outside the large circle. This
option appears if the screen lock method is set to Swipe.
• Weather animation: Display weather animations for the current
location on the lock screen.
• Contact info for lost phone: Display emergency contact
information on the lock screen.
• Lock timer: Set the amount of idle time after which the device
automatically locks.
• Power key instantly locks: Instantly lock the screen when the
Power/Lock key is pressed.
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58
• Available setting items may vary, depending on the selected screen lock
method.
KnockON
You can turn the screen on or off by double-tapping the screen.
• This option is available only on the Home screen provided by LG. It may
not function properly on a custom launcher or on the Home screen
installed by the user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor
is not blocked by a sticker or any other foreign substance.
Turning on the screen
Double-tap the middle of the screen.
• Tapping the top or bottom of the screen may decrease the recognition
rate.
Turning off the screen
Double-tap on an empty space on the Home screen.
Alternatively, double-tap an empty space on the status bar.
Knock Code
You can unlock the screen by creating your own Knock Code. When the
screen is locked, you can directly access the Home screen by tapping the
screen in a specified sequence.
• You can use your Knock Code, together with the KnockOn feature.
• If you enter an incorrect Knock Code more than a specified number
of times consecutively, unlock by using your backup PIN or Google
account.
• Make sure to use your fingertip when tapping the screen.
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59
Creating a Knock Code
Settings Display Lock screen Select screen lock
1 Tap
Knock Code.
2 Tap the squares in a pattern of your choice to create a Knock Code
and tap NEXT.
3 Input the created Knock Code again for verification, then tap
CONFIRM.
4 Set a backup PIN to use when the Knock Code is forgotten.
Unlocking the screen with a Knock Code
Unlock the screen by inputting the Knock Code you have created.
Input your knock Code on the touch screen when the screen is turned
off.
• It is also possible to enter a Knock Code when the lock screen is
turned on.
Device encryption
Encrypting your device
By default, data is encrypted before saving on the device to protect
the data. It is possible to read, write and copy data even when device
encryption is set. You can set the device with the lock settings so that it
displays a user identification prompt when it is turned on.
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60
Precautions for device encryption
You can use the mobile phone lock on the lock screen to increase your
device's protection level.
• If the mobile phone lock is turned on and an incorrect password
is entered more than a specified number of times, the device will
automatically initialise.
• If you forget your decryption password, you must initialise the device to
use it again. Initialisation will delete all data saved before initialisation.
• Encryption takes place when the device boots for the first time after a
factory reset. Stopping encryption before it is complete may damage
data. For example, do not remove or insert the battery while encryption
is in progress. Wait until the process is complete.
Memory card encryption
You can encrypt and protect data saved on the memory card. The
encrypted data in the memory card cannot be accessed from another
device.
1 Tap
Settings General Fingerprints & security Encrypt SD
card storage.
2 Read the on-screen overview of memory card encryption and then
tap CONTINUE to continue.
3 Select an option and tap ENCRYPT NOW:
• New data encryption: Encrypt only data that is saved on the
memory card after encryption.
• Full encryption: Encrypt all the data currently saved on the
memory card.
• Exclude media files: Encrypt all files, except for media files such as
music, photos and videos.
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61
• To encrypt the memory card, make sure that a screen lock is set using
a PIN or password.
• Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption
process will fail, and some data may be damaged. Therefore, be sure to
check whether the battery level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were
encrypted.
• The encrypted memory card cannot be used on another LG device. To
use the encrypted memory card on another mobile device, initialise the
card.
• You can activate memory card encryption even when no memory card
is installed into the device. Any memory card that is installed after
encryption will automatically be encrypted.
Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down (-) key at the
same time for at least two seconds.
• Screenshots can be viewed from the Screenshots folder in the Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status bar
downwards, then tap Capture+.
• When the screen is turned off or locked, you can access Capture+
by pressing the Volume Up (+) key twice. First, tap
Settings
General and then turn on Shortcut key.
• See Writing notes on a screenshot for details.
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62
Entering text
Using Smart keyboard
You can use Smart keyboard to enter and edit text.
With Smart keyboard, you can view text as you type without bothering
to alternate between the screen and a conventional keyboard. This allows
you to easily find and correct errors when typing.
Moving the cursor
With Smart keyboard, you can move the cursor to the exact position you want.
When typing text, tap and hold on the space bar and then drag left or
right until the cursor moves to the position you want in the text.
• This option is available only on the QWERTY keyboard.
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63
Suggesting words
Smart keyboard automatically analyses your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.
Enter text, then tap a suggested word or gently drag the left or right side
of the space bar upwards.
• The selected word is automatically entered. You do not need to
manually type every letter of the word.
Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the keyboard.
1 Tap
Settings General Language & keyboard LG Keyboard
Keyboard height and layout QWERTY keyboard layout.
Alternatively, tap on the keyboard and tap Keyboard height and
layout QWERTY keyboard layout.
2 Tap a key on the bottom row, then drag it to another position.
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64
• This option is available on the QWERTY, QWERTZ and AZERTY
keyboards.
• This function may not be supported for some languages.
Customising the keyboard height
You can customise the keyboard height to maximise hand comfort when
typing.
1 Tap
Settings General Language & keyboard LG Keyboard
Keyboard height and layout Keyboard height.
Alternatively, tap on the keyboard and tap Keyboard height and
layout Keyboard height.
2 Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1 Tap
Settings General Language & keyboard LG Keyboard
Keyboard height and layout Keyboard type in landscape.
Alternatively, tap on the keyboard and tap Keyboard height and
layout Keyboard type in landscape.
2 Select a keyboard mode.
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65
Splitting the keyboard
You can split the keyboard in half and place each piece on either side of
the screen when the screen is in landscape mode.
Settings General Language & keyboard LG Keyboard
Tap
Keyboard height and layout Split keyboard.
Alternatively, tap on the keyboard and tap Keyboard height and
layout Split keyboard.
• Rotate the device to landscape mode to split the keyboard to both
sides. To merge or split the keyboard, pinch together or spread apart
your fingers on the keyboard.
One-handed operation mode
You can move the keyboard to one side of the screen so that you can use
the keyboard with one hand.
1 Tap
Settings General Language & keyboard LG Keyboard
Keyboard height and layout One-handed operation.
Alternatively, tap on the keyboard and tap Keyboard height and
layout One-handed operation.
2 Press the arrow displayed next to the keyboard to move the keyboard
in the direction you want.
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66
Entering text by using voice
On the keyboard, tap and hold
and then select .
• To maximise the voice command recognition, speak clearly with the
correct pronunciation and accent.
• To enter text with your voice, make sure that your device is connected
to a network.
• To select the language for voice recognition, tap
Languages on
the voice recognition screen.
• This function may be not supported, or the supported languages may
differ depending on the service area.
Changing the keyboard
You can change the input language and the keyboard type for each
language.
1 Tap
Settings General Language & keyboard LG Keyboard
Select languages.
2 Select a language and customise the keyboard type.
Copy and Paste
You can cut or copy text from an app, and then paste the text into the
same app. Or, you can run other apps and paste the text into them.
1 Tap and hold around the text you want to copy or cut.
2 Drag / to specify the area to copy or cut.
3 Select either CUT or COPY.
• Cut or copied text is automatically added to the clipboard.
4 Tap and hold the text input window, then select PASTE.
• If there is no item that has been copied or cut, the PASTE option will
not appear.
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67
Clipboard
If you copy or cut an image or text, it is automatically saved to the
clipboard and can be pasted to any space at any time.
1 On the keyboard, tap and hold
and select .
Alternatively, tap and hold the text input window, then select CLIP
TRAY.
2 Select and paste an item from the clipboard.
• A maximum of 20 items can be saved to the clipboard.
• Tap to lock saved items in order not to delete them, even when
the maximum quantity is exceeded. A maximum of ten items can
be locked. To delete locked items, unlock them first.
• Tap to delete the items saved to the clipboard.
• The clipboard may not be supported by some apps downloaded by the
user.
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03
Useful Apps
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
• You can use SmartWorld, Play Store or the app store provided by
your service provider.
• Some app stores may require you to create an account and sign in.
• Some apps may charge fees.
• If you use mobile data, you may be charged for data usage, depending
on your pricing plan.
• SmartWorld may not be supported depending on the area or service
provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
• Some apps cannot be uninstalled by users.
Uninstalling with the tap and hold gesture
On the Home screen, tap and hold the app to uninstall, then drag it over
Uninstall at the top of the screen.
• If apps were uninstalled within 24 hours from now, you can reinstall
them. See Recently uninstalled apps for details.
Uninstalling by using the settings menu
Tap
Settings General Apps, select an app, then tap Uninstall.
Uninstalling apps from the app store
To uninstall an app, access the app store from which you download the
app and uninstall it.
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Recently uninstalled apps
You can view the uninstalled apps on the Home screen. You can also
reinstall apps which were uninstalled within 24 hours from now.
Recently uninstalled apps.
1 Tap
Activate
the
desired function:
2
• Reinstall: Reinstall the selected app.
• : Remove the uninstalled apps permanently from the device.
• Uninstalled apps are automatically removed from the device 24 hours
after they were uninstalled. If you want to reinstall the uninstalled apps,
you must download them again from the app store.
• This feature is activated on the default Home screen only. If you
uninstall apps while using the EasyHome screen or other launcher, they
are immediately and permanently removed from the device.
Phone
Voice call
Make a phone call by using one of the available methods, such as
manually entering a phone number or making a call from the contact list
or the list of recent calls.
Making a call from the keypad
Dial.
1 Tap
2 Make a call by using a method of your choice:
• Enter a phone number and tap .
• Tap and hold a speed-dial number.
• Search for a contact by tapping the initial letter of a contact name
in the contact list, and then tap .
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• To enter "+" when making an international call, tap and hold number 0.
• See Adding contacts to the speed dial list for details on how to add
phone numbers to the speed dial list.
Making a call from the contact list
Contacts.
1 Tap
2 From the contact list, select a contact and tap .
Answering a call
To answer a call, drag to the outside of the circle on the incoming call
screen.
• When the stereo headset is connected, you can make calls by using
the call/end button on the headset.
Settings
• To end a call simply by pressing the Power/Lock key, tap
Networks Call Answer and end calls, then turn on End calls
with the Power key.
Rejecting a call
To reject an incoming call, drag to the outside of the circle on the
incoming call screen.
• To send a rejection message, drag the rejection message to the
outside of the circle.
Settings Networks
• To add or edit a rejection message, tap
Call Decline and reject calls Decline with message.
• When a call is coming in, press the Volume Down (-) or Power/Lock
key to mute ringtone or vibration, or to hold the call.
Viewing missed calls
If there is a missed call, the status bar at the top of the screen displays
.
To view missed call details, drag the status bar downwards. Alternatively,
Call logs.
tap
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Functions accessible during a call
During a call, you can access a variety of functions by tapping on-screen
buttons:
• Contacts: View the contact list during a call.
• End: End a call.
• Dialpad: Display or hide the dial pad.
• Speaker: Turn on the speakerphone function.
• Mute: Mute your voice so that your voice cannot be heard by the
other party.
• Bluetooth: Switch the call to a Bluetooth device that is paired and
connected.
• : Access many call options.
• Available settings items may vary depending on the area or service
provider.
Making a three-way calling
You can make a call to another contact during a call.
1 During a call, tap Add call.
2 Enter a phone number and tap .
• The two calls are displayed on the screen at the same time, and the
first call is put on hold.
3 To switch to another call, tap another number on the screen.
To start a conference call, tap .
• You may be charged a fee for each call. Consult with your service
provider for more information.
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Viewing call records
To view recent call records, tap
Call logs. Then, you can use the
following functions:
• To view detailed call records, select a contact. To make a call to the
selected contact, tap .
Delete.
• To delete call records, tap
• The displayed call duration may differ from the call charge. Consult with
your service provider for more information.
Configuring call options
You can configure various call options.
1 Tap
2 Tap
Dial or Call logs.
Call settings and then configure the options to suit your
preferences.
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Messaging
Sending a message
You can create and send messages to your selected contacts or all of
your contacts using the Messaging app.
• Sending messages abroad may incur additional charges. Consult with
your service provider for more information.
.
1 Tap
2 Tap .
3 Specify a recipient and create a message.
• To attach files, tap .
• To access optional menu items, tap .
4 Tap Send to send the message.
Reading a message
You can view exchanged messages organised by contact.
.
1 Tap
Select
a
contact
from the message list.
2
Configuring messaging settings
You can change messaging settings to suit your preferences.
1 Tap
2 Tap
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Settings from the message list.
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Camera
Starting the camera
You can take a photo or record a video to keep the memorable moments.
.
Tap
• Before taking a photo, wipe the camera lens with a microfibre cloth. If
your finger touches the camera lens, you may get blurry photos.
• If the battery level is lower than 5%, charge the battery before using
the camera.
• Images included in this user guide may be different from the actual
device.
• Photos and videos can be viewed or edited from Gallery. See Gallery
overview for details.
Changing the camera mode
You can select a camera mode that suits your shooting environment to
take a photo or record a video easily and conveniently.
On the camera screen, tap and select the desired mode.
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Switching between cameras
You can switch between the front and rear cameras to suit your shooting
environment.
On the camera screen, tap or drag the screen either up or down or
left or right to switch between the front and rear cameras.
• Use the front camera to take selfies. See Taking selfies for details.
Switch to dual camera
You can use the dual (second) camera on the back to take photos by
using either the general or wide-angle lens.
/
to switch the general and wide-angle camera.
Tap
Zoom in or out
You can use zoom in or out on the camera screen while taking a picture
or recording a video.
On the camera screen, pinch or spread two fingers to zoom in or out.
• Then the wide-angle camera and general camera on the back of the
device are automatically switched to take a photo or record a video.
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Simple mode
You can take photos by simply tapping the screen.
.
1 On the camera screen, tap
2 Frame your subject and then tap on the screen.
Auto mode
You can take photos or record videos by selecting a variety of shooting
modes and options.
.
1 On the camera screen, tap
2 To take a photo, tap . Or to record a video, tap
Select a camera
mode.
Turn the flash on
or off.
Switch between
front and rear
cameras.
Select a shooting
mode.
Change camera
options.
.
Switch between
the wide-angle
camera and general
camera.
Start the Gallery.
Record videos.
Take photos.
Back to the
previous screen.
Taking a photo
1 Select a shooting mode, and tap the subject to focus the camera on.
2 Tap to take a photo.
Alternatively, press a volume key.
• When the screen is turned off or locked, start the camera by pressing
the Volume Down (-) key twice. To activate this function, tap
Settings General and turn on Shortcut key. To take photos
immediately after the camera is started by the Volume Down (-) key,
activate the Quick shot feature.
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Recording a video
1 Select a shooting mode, and tap the subject to focus the camera on.
2 Tap .
• To take a photo while recording a video, tap .
• To pause the video recording, tap . To resume the video recording,
tap .
3 Tap
to end the video recording.
Pop-out Picture
You can take a photo or record a video by using both the general and
wide-angle lens of the dual camera at the back of the device to shoot the
scenes as if they were put in the frame. The scenes shown in the small,
front screen are shot by using the general camera, and the scenes shown
in the large, background screen are shot by using the wide-angle lens.
Change the front screen to a different shape or apply various effects to
take a sensuous photo or video.
.
1 In the Auto mode, tap MODE
2 Tap and select the desired layout.
3 Select effects:
: Apply a convex lens effect to the area captured by the wideangle camera.
: Apply greyscale to the area captured by the wide-angle camera.
•
•
: Darken the edges of the area captured by the wide-angle camera.
•
: Blur the area captured by the wide-angle camera.
•
4 Tap
to take a photo. To record a video, tap
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Multi-view
You can take multiple photos or videos in the form of a collage by
using the front and rear cameras. Photos and videos can be saved with
different layouts.
.
1 In the Auto mode, tap MODE
2 Tap and select a layout.
3 Tap to take photos, according to the on-screen instructions. To
record a video, tap .
to record a short video clip.
• Tap
• To switch between front and rear (general or wide-angle) cameras,
drag up or down, or left or right.
• To take continuous shots of photos or videos at specific intervals,
tap and hold or .
• Tap / to take pictures or record videos simultaneously or
sequentially.
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Snap
You can record short videos clips and assemble them into a 60-second short film.
1 On the camera screen, tap MODE
2 Tap .
.
• Tap the icon once to record a three-second video clip. Tap and
hold the icon to create a longer video clip (maximum length: one
minute).
Select Multi-view
layout.
Preview the
selected clip.
Timeline.
Play all the clips.
Delete the
selected clip.
Save the video.
Delete all the clips.
3 Tap SAVE.
Panorama
You can create a panoramic photo by moving the camera in one direction
to photograph and stitch continuous shots of for a wide view.
.
1 In the Auto mode, tap MODE
2 Tap and then slowly move the camera in one direction.
• Move the device by following the direction of the arrow in the guideline.
3
Tap
to end shooting.
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Slow-motion Video
You can create an entertaining video by changing the moving speeds
of subjects in your video. This feature allows you to record a video at a
faster rate of speed and then play it at the normal speed so that the
video appears to be slowed down.
.
1 In the Auto mode, tap MODE
2 Tap and record a video.
3 Tap to end the video recording.
Time-lapse
You can take a sequence of frames at set intervals to record changes
that take place slowly over time, such as cloud movements, celestial
motions, traffic, and more.
1 In the Auto mode, tap MODE
2 Tap and record a video.
.
• To adjust the video playback rate, tap
3
Tap
.
to end the video recording.
• While recording a time-lapse video, voices are not recorded.
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Burst shot
You can take continuous shots of photos to create moving pictures.
In the Auto mode, tap and hold .
• Continuous shots are taken at a fast speed while is held down.
• Up to thirty (30) continuous photos can be taken.
Connecting with LG friends cameras
You can connect the device to another camera to view photos or videos
saved on the camera.
• This function is available when using multi-view or snap.
• The LG Friends cameras that can be connected with the device are
optional accessories. Consult with LG Customer Service Centre for
purchasing.
• This function may not be supported or some options may differ,
depending on the area or service provider.
Customising camera options
You can customise a variety of camera options to suit your preferences.
In the Auto mode, tap .
• Available options vary depending on the selected camera (front or rear
camera) and the selected shooting mode.
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Select an aspect ratio for photos or quality for videos.
Obtain photos or videos in vivid colours, and get compensated
effects even when they are taken against the light. These
functions are provided by the high dynamic range (HDR)
technology equipped in the camera of the device.
Apply film effects to photos.
Set the timer to automatically take photos after a specified period
of time.
Take photos with voice commands.
(Available choices: Cheese, Smile, Whisky, Kimchi, LG)
/
Reduce motion blur when taking a photo or recording a video:
• : Record a video stably when you are moving or walking.
• : Use to reduce little blur while taking a photo or recording a video.
Display guide grids so that you can take photos or record videos
based on the horizontal and vertical reference lines.
/
Set the locations where you want to save photos and videos.
These options appear when an external memory card is inserted.
• : Save to the internal storage.
• : Save to the external memory card.
/
Customise auto-shooting settings. These options appear when
using the front camera.
• : Shoot using the Gesture Shot feature.
• : Shoot when the camera detects a face.
/
Choose whether to use Gesture View to view the taken photo
immediately after taking a photo. These options appear when
using the front camera.
• : Turn on Gesture View.
• : Turn off Gesture View.
/
Flip images. These options appear when using the front camera.
•
: Do not flip the image.
•
: Flip the image horizontally.
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Applying film effects
You can apply filters of various colours to photos.
1 In the Auto mode or Manual mode, tap
2 Select the desired film effect.
.
Manual mode
You can create photos featuring professional touch by using a variety
of advanced features. Adjust the white balance, focus, brightness, ISO,
shutter speed and other options.
1 On the camera screen, tap
2 Customise shooting options.
.
Select file format.
Adjust white
balance.
Adjust focus.
Adjust brightness.
3 Tap
Adjust exposure
level.
Adjust shutter
speed.
Adjust ISO speed.
to take the photo.
Saving in RAW file format
You can compensate the images of photos by saving them in the
RAW file format. While taking a photo, a DNG file is created along
with the JPEG file. The DNG file is a file format that saves data in an
uncompressed high resolution format.
to turn on .
In Manual mode, tap
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• If you take photos when is displayed, the images are saved as
JPEG and DNG files. Gallery shows only JPEG files and displays on
photos.
• If you delete photos from Gallery, the DNG files are also deleted. If
you delete photos from a computer or File Manager, you can delete
the JPEG and DNG files separately.
• Saving a photo in the RAW format takes up more space because the
file contains a larger data.
Taking selfies
You can use the front camera to view your face on the screen and take
selfies.
• When using the front camera, you can change in camera options how
selfies are taken. See Customising camera options for details.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
• In three seconds, a photo is taken.
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• To use this function, make sure that
is selected in camera options.
• An alternative way to take gesture shots is to clench your fist and then
open it towards the front camera.
• Make sure that your palm and fist are within the reference line so that
the camera can detect them.
• Access to some functions may be restricted during multi-view
shooting.
Interval shot
You can take continuous selfies.
While using the front camera, tap and hold . Alternatively, show your
palm to the camera, then clench your fist twice quickly.
• Four photos are taken at three second interval.
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Taking auto-selfies
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at the screen,
the front camera detects your face and takes a selfie automatically.
• When the front camera detects your face, the frame turns white.
Then if you stop moving, the frame turns blue and the front camera
takes a photo.
• Tap , then tap
function.
until
appears to activate the auto-selfie
Gesture view
After taking a selfie with the front camera, you can preview the selfie
immediately by placing the screen close to your face.
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• To use this function, make sure that is selected in camera options.
• Only one preview is available each time a photo is taken.
• If you rotate the device while in preview screen, the screen switches to
camera mode.
Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1 Tap
.
• Saved photos and videos are displayed by the folder.
2 Tap a folder and select a file.
• View the selected file in full-screen mode.
• Swipe left or right on the displayed photo or video screen to view
the previous or next file.
• Some file formats may not be supported, depending on the installed
software.
• Some files may not be opened due to encoding.
• Files that exceed the size limit may cause an error.
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Viewing photos
Back to the
previous screen.
Access additional
options.
Add or delete
favorites.
Delete images.
Share images.
Start the camera.
Edit images.
Editing photos
1 While viewing a photo, tap .
2 Use a variety of effects and tools to edit the photo.
3 Tap to apply changes.
4 Tap SAVE to save changes.
• The changes are overwritten to the original file.
Save copy.
• To save the edited photo as another file, tap
Playing a video
Open with QSlide.
Add or delete
favourites.
Adjust the sound
volume.
Rewind the video.
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Access additional
options.
Edit the video.
Lock or unlock the
screen.
Fast-forward the
video.
Pause or play the
video.
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• To adjust the sound volume, drag the right side of the video screen up
or down.
• To adjust the screen brightness, drag the left side of the video screen
up or down.
Editing videos
1 While viewing a video, tap .
2 Use a variety of effects and edit tools to edit the video.
Automatically
create a 15-sec
video clip.
Apply effects.
Select a section to
change the play
speed.
Adjust the video
duration.
3 Tap SAVE to save changes.
Deleting files
You can delete files by using one of the following options:
• Tap and hold a file from the file list, then tap Delete.
• Tap from the file list, then select files.
Sharing files
You can share files by using one of the following options:
• While viewing a photo or video, tap to share the file by using the
method you want.
• Tap from the file list to select files and share them using the
method you want.
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Calculator
You can use two types of calculators: the simple calculator and the
scientific calculator.
Tools Calculator.
1 Tap
Use
the
keypad
to make a calculation.
2
Scientific calculator.
• To use the scientific calculator, tap
Calculation history.
• To view calculation history, tap
Weather
You can view the weather information for a particular area.
1 Tap
2 Tap
Tools Weather.
and add the city you want.
• On the detailed weather screen, tap / , or swipe the screen left
or right to view the weather for other cities.
Downloads
You can view, delete or share files downloaded via the Internet or apps.
Tools Downloads.
Tap
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Clock
Alarm
You can set an alarm to trigger it at a specified time.
Tools Clock Alarm.
1 Tap
2 Tap to add a new alarm.
3 Configure the alarm settings and tap SAVE.
• If you select a previously set alarm, you can edit the alarm.
• To delete an alarm, tap at the top of the screen. Alternatively, tap
and hold the alarm.
World clock
You can view the current time in cities around the world.
1 Tap
2 Tap
Tools Clock World clock.
and add a city.
Timer
You can set the timer to trigger an alarm after a specified period of time.
Tools Clock Timer.
1 Tap
2 Set the time and tap Start.
• To suspend the timer, tap Stop. To resume the timer, tap Resume.
• To reset the timer settings, tap Reset.
3 Tap Stop to stop the timer alarm.
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Stopwatch
You can use the stopwatch to record a lap time.
Tools Clock Stopwatch.
1 Tap
2 Tap Start to initiate the stopwatch.
• To record a lap time, tap Lap.
3 Tap Stop to suspend the stopwatch.
• To resume the stopwatch, tap Resume.
• To delete all the stopwatch records, tap Reset.
Voice Recorder
You can record and save your voice or others' voices from important
events. Recorded voice files can be played back or shared.
Tools Voice Recorder.
1 Tap
Tap
.
2
• To pause recording, tap
.
3 Tap
to end recording.
• The file is saved automatically and the pre-listen screen appears.
4 Tap
to play the recorded voice.
• To save the location details of recording, tap Location.
• To add an event, tap Event and add an event to the date you want.
• If you tap , recorded voice files appear. You can play a recorded voice
file from the list.
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Music
You can play and manage music files saved on your device.
LG Music.
1 Tap
2 Select a category.
3 Select a music file.
Back to the previous
screen.
Add or delete favourites.
Play in random order.
Adjust the sound volume.
Tap to play from the
beginning of the
current file /
Double-tap to play the
previous file /
Tap and hold to rewind.
Switch to the playlist.
Access additional options.
Search for music files.
Select a repeat mode.
Set sound effects.
Tap to play the next file /
Tap and hold to fast
forward.
Pause or play.
• Some file formats may not be supported, depending on the installed
software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or
copyright laws. You may have to obtain legal permission before copying
a music file. To download or copy a music file, first check the copyright
law for the relevant country.
• This model supports Hi-Fi audio playback. Hi-Fi audio files display the
Hi-Fi icon.
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E-mail
E-mail overview
You can register an email account to your device and then you can check
and send emails from your device.
• If you use mobile data, you may be charged for data usage fee
depending on your pricing plan. Consult with your service provider for
more information.
Registering email accounts
When you use the email app for the first time, register your email
account.
LG E-mail.
1 Tap
2 Select an email service provider.
3 Enter your email address and password and then tap NEXT to
register your account
• To manually register an email account or to register email accounts
not found in the list, tap MANUAL SETUP.
Managing email accounts
To view or edit your email account settings, tap
Settings.
• To add an account, tap Add account.
Remove account.
• To delete an account, tap
Opening another email account
If several email accounts are registered and you want to view another
and select another one from the account list.
account, tap
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Checking email
1 Tap and select a mail box.
2 Select an email from the email list.
• The email message appears.
Sending email
1 Tap .
2 Enter the email address of a recipient.
3 Enter a subject and message.
.
• To attach files, tap
• To access optional menu items, tap .
4 Tap
to send the email.
Contacts
Contacts overview
You can save and manage contacts.
LG Contacts.
Tap
Adding contacts
Adding new contacts
1 On the contact list screen, tap .
2 Enter contact details and tap SAVE.
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Importing contacts
You can import contacts from another storage device.
1 On the contact list screen, tap
Import.
More Manage contacts
2 Select the source and target locations of the contact you want to
import, and then tap OK.
3 Select contacts and tap IMPORT.
Adding contacts to the speed dial list
1 On the contact list screen, tap Speed dial.
2 Tap Add contact from a speed-dial number.
3 Select a contact.
Searching for contacts
You can search for contacts by using one of the following options:
• On the contact list screen, enter a contact name in the search box.
• Scroll the contact list up or down.
• From the index of the contact list screen, tap the initial letter of a
contact.
Contacts list
Editing contacts
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap and edit details.
3 Tap SAVE to save changes.
Deleting contacts
1 On the contact list screen, tap and hold a contact.
2 Tap Delete contact.
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Adding favourites
You can register frequently used contacts as favourites.
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap .
Creating groups
New group.
1 On the contact list screen, tap Groups
2 Enter a new group name.
3 Tap Add members, select contacts, then tap ADD.
4 Tap SAVE to save the new group.
Calendar
Calendar overview
You can use the calendar to manage events and tasks.
Adding events
Calendar.
1 Tap
2 Select a date and then tap .
3 Enter event details and tap SAVE.
• If you tap a date from the calendar and the date contains events, a
pop-up window appears showing a list of the events. Tap an event
from the pop-up window to view the event details.
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Syncing events
Tap
Calendars to display
calendar to sync.
Calendars to sync, and select a
• When your events are saved from the device to your Google account,
they are automatically synced with the Google calendar, too. Then,
you can sync other devices with the Google calendar in order to make
those devices have the same events that your device has and to
manage your events on those devices.
Event pocket
You can use the event pocket to create events.
Tap to open the event pocket and then drag content to a date in the
calendar.
: Manage images, text, notes and temporarily saved events. You can
•
also share text, images and notes from another app and save them to
the event box. If you tap POCKET when creating an event, the event is
temporarily saved to the event pocket.
: Add a Facebook account to view information on Facebook events.
•
Some devices may not support the Facebook event information
function.
: View tourism information about the surrounding area, such as
•
restaurants and convenient facilities, to plan an event.
: Manage tasks that have no deadline, such as events.
•
File Manager
You can view and manage files saved on your device or cloud.
1 Tap
2 Tap
Tools File Manager.
and select the desired storage location.
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Tasks
You can register tasks to your device to easily manage schedules.
Tools Tasks.
1 Tap
2 Tap to add a task.
3 Enter task details and then tap SAVE.
Evernote
You can write and collect important information and then share them
with other devices that support Evernote.
Evernote.
Tap
Cell Broadcast
You can view real-time text broadcasts on emergency situations, such as
typhoons, floods and earthquakes.
Tools Cell Broadcast.
Tap
FM Radio
You can listen to FM radio.
Tools FM Radio.
Tap
• To use this app, first connect a headset to the device. The headset
becomes the radio antenna.
• This function may not be supported depending on the area.
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LG Backup
You can back up, restore and move the data saved on your device.
1 Tap
Management LG Backup.
Alternatively, tap
Settings General Backup & reset LG
Backup.
2 Follow the on-screen instructions to select whether to back up data
in the preset backup folder on the device or to copy data to other
devices.
• Initialising your device may delete backup files saved in internal storage.
To minimise data loss, copy important backup files from the LG Backup
folder in the internal storage to a computer or external storage.
• Data in a Google account will not be backed up. When you synchronise
your Google account, Google apps, Google contacts, Google calendar,
Google memo app data and apps downloaded from Play store are
stored on the Drive app automatically.
• Backup files are saved with the file extension *.lbf under the LG Backup
folder on the memory card or internal storage.
• Fully charge the battery before backing up or restoring data to avoid
unintentional powering off during the process.
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RemoteCall Service
Your device can be remotely diagnosed for resolving issues. First, make a
phone call to the LG Customer Service Centre as follows:
• To use this function, first you must agree to usage of the function.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan.
Management RemoteCall Service.
1 Tap
2 Connect a call to an LG Customer Service Centre.
3 After the call connects, follow the service associate's instructions to
enter a six-digit access number.
• Your device is remotely connected and remote support service
starts.
SmartWorld
You can download a variety of games, audio content, apps and
fonts provided by LG Electronics. Customise your device to suit your
preferences by using Home themes, keyboard themes and fonts.
• If you use mobile data, you may be charged for data usage fee
depending on your pricing plan.
• This feature may not be supported depending on the area or service
provider.
LG SmartWorld.
1 Tap
2 Enter your ID and password, then sign in.
3 Select and download content items.
Useful Apps
103
Downloading SmartWorld app
If SmartWorld app is not installed, follow these steps to download it.
1 Tap
Settings General About phone Update Center App
Updates.
2 From the list, select SmartWorld and tap Download.
Google apps
You can use Google apps by setting a Google account. The Google account
registration window appears automatically when you use a Google app
for the first time. If you do not have a Google account, create one from
your device. For details on how to use an app, see the Help in the app.
• Some apps may not work depending on the area or service provider.
Chrome
Sign in to Chrome and import opened tabs, bookmarks and address bar
data from a computer to your device.
Docs
Create documents or edit documents created online or from another
device. Share and edit documents together with others.
Drive
Upload, save, open, share and organise files from your device. Files accessible from
apps can be accessed from anywhere, including online and offline environments.
Gmail
Register your Google email account to your device to check or send email.
Google
Use search function provided by Google to search web sites and files
stored on your device by entering keywords or via voice.
Useful Apps
104
Hangouts
Exchange messages. Make a video call with an individual or a group.
Maps
Find your location or the location of a place on the map. View
geographical information.
Play Movies & TV
Use your Google account to rent or purchase movies. Purchase content
and play it anywhere.
Photos
View or share photos or albums saved on your device.
Play Music
Purchase music files from Play Store. Play music files saved on your
device.
Sheets
Create spreadsheets or edit spreadsheets created online or from another
device. Share and edit spreadsheets together with others.
Slides
Create presentation material or edit presentation material created online or
from another device. Share and edit presentation material together with others.
Voice Search
Search information on Google by saying a keyword, instead of typing a
keyword.
YouTube
Search and play videos. Upload videos on YouTube to share them with
people around the world.
Useful Apps
105
04
Phone Settings
Settings
You can customise the device settings in accordance with your
preferences.
Settings.
Tap
• Tap
and enter a keyword in the search box to access a setting item.
• Tap to change the view mode. This user guide assumes that you are
using the Tab view.
Networks
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1 On the settings screen, tap Networks Wi-Fi.
to activate it.
2 Drag
• Available Wi-Fi networks appear automatically.
3 Select a network.
• You may need to enter the network's Wi-Fi password.
• The device skips this process for previously accessed Wi-Fi
networks. If you do not want to automatically connect to a certain
Wi-Fi network, tap and hold the network and then tap Forget
network.
Phone Settings
107
Wi-Fi network settings
On the settings screen, tap Networks Wi-Fi.
• Switch to mobile data: If the mobile data connection function is
activated but the device cannot connect to the Internet via Wi-Fi
connection, the device automatically connects to the Internet via the
mobile data connection.
• : Customise Wi-Fi network settings.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct
to share data directly with them. You do not need an access point. You
can connect with more than two devices by using Wi-Fi Direct.
1 On the settings screen, tap Networks Wi-Fi
Advanced Wi-Fi
Wi-Fi Direct.
• Nearby devices that support Wi-Fi Direct automatically appear.
2 Select a device.
• Connection occurs when the device accepts the connection
request.
• The battery may drain faster when using Wi-Fi Direct.
Phone Settings
108
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset
and a keyboard. This makes it easier to control the device.
Pairing with another device
1 On the settings screen, tap Networks Bluetooth.
to activate it.
2 Drag
• Available devices appear automatically.
• To refresh the device list, tap SEARCH.
• Only devices with the searching option enabled are displayed on the list.
3 Select a device from the list.
4 Follow the on-screen instructions to perform authentication.
• This step is skipped for previously accessed devices.
Sending data via Bluetooth
1 Select a file.
• You can send multimedia files or contacts.
Bluetooth.
2 Tap
3 Select a target device for the file.
• The file is sent as soon as the target device accepts it.
• File sharing processes may differ, depending on the file.
Phone Settings
109
Mobile data
You can turn on or off mobile data. You can also manage mobile data
usage.
Turning on mobile data
1 On the settings screen, tap Networks Mobile data.
to activate it.
2 Drag
Customising mobile data settings
1 On the settings screen, tap Networks Mobile data.
2 Customise the following settings:
• Mobile data: Set to use data connections on mobile networks.
• Limit mobile data usage: Set a limit for mobile data usage to
block mobile data if the limit is reached.
• : Customise mobile data settings.
Call
You can customise call settings, such as voice call and international call
options.
• Some features may not be supported depending on the area or service
provider.
1 On the settings screen, tap Networks Call.
2 Customise the settings.
Phone Settings
110
NFC
You can use the device as a transportation card or credit card. You can
also share data with other device.
1 On the setting screen, tap Networks Share & connect NFC.
to activate it.
2 Drag
• Touch your device with other device that supports NFC to allow
sharing data.
• NFC antenna may be located differently depending on the device
type.
NFC antenna
(built in)
Android Beam
You can share files by touching the back of the device to other device.
You can also share files including musics, videos or contacts and open a
web page or launch an app from the other device.
1 On the settings screen, tap Networks Share & connect Android
Beam.
2
Touch the back of the device with other device.
• NFC antenna may be located differently depending on the device type.
Phone Settings
111
File sharing
You can send and receive files between your device and other LG devices
or tablets.
• See Sending or receiving files for details.
1 On the settings screen, tap Networks Share & connect File
sharing.
2 Customise the following settings:
• G5: Change the device name.
• Save to: Set the destination folder to save files sent from other
devices in.
• File sharing: Permit receipt of files sent from other devices.
• SmartShare Beam: Share files with other devices via SmartShare
Beam.
Media server
You can share media content on your device with nearby devices that
support DLNA.
1 On the settings screen, tap Networks Share & connect Media
server.
2 Customise the following settings:
• Content sharing: Share content on your device with nearby
devices.
• G5: Set your device's name.
• Content to share: Select the type of media content to share with
other devices.
• Allowed devices: View a list of devices permitted to access
content on your device.
• Not-allowed devices: View a list of devices not permitted to
access content on your device.
Phone Settings
112
Screen sharing
You can play the screen and sound of the device on a different device,
such as a TV, that supports the Miracast function.
1 On the settings screen, tap Networks Share & connect Screen
sharing.
to activate it.
2 Drag
3 Select a device from the list of nearby devices.
• If the desired device does not appear, tap SEARCH to refresh the
list.
• After connecting to the device, the device displays the screen of
your device.
• Miracast turns off automatically if there is no sharing-compatible
device in the vicinity.
LG AirDrive
You can use your LG account to manage files saved on the device from a
computer. You do not need a USB connection.
1 On the settings screen, tap Networks Share & connect LG
AirDrive.
2
Use a single LG account to sign in to LG Bridge on the computer and
LG AirDrive on the device.
• LG Bridge software can be downloaded from www.lg.com.
3 Manage files on the device from the computer.
Phone Settings
113
Printing
You can connect your device to a Bluetooth printer and print photos or
documents saved on the device.
1 On the settings screen, tap Networks Share & connect Printing.
• If the desired printer is not in the list, install the printer driver from the
app store.
to activate it.
2 Drag
3 Select a printer from the printer list screen.
Add printer.
• To add a printer, tap
Search.
• To search for a printer name, tap
Settings from the printer list screen.
• Tap
4 Select a file and tap
Print.
• The document prints.
• If you do not have a Google account, tap ADD ACCOUNT to create an
account.
Phone Settings
114
USB tethering
You can connect the device to another device via USB and share mobile
data.
1 Connect your device and other devices via USB cable.
2 On the settings screen, tap Networks Tethering USB tethering
and then drag
to activate it.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• When connecting to a computer, download the USB driver from
www.lg.com and install it on the computer.
• You cannot send or receive files between your device and a computer
while USB tethering is turned on. Turn off USB tethering to send or
receive files.
• Operating systems that support tethering are Window XP or higher,
or Linux.
Phone Settings
115
Wi-Fi hotspot
You can set the device as a wireless router so that other devices can
connect to the internet by using your device's mobile data.
1 On the settings screen, tap Networks Tethering Wi-Fi hotspot
and then drag
to activate it.
2 Tap Set up Wi-Fi hotspot, and enter the Wi-Fi ID (SSID) and
password.
3 Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4 Enter the network password.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#wifi
Phone Settings
116
Bluetooth tethering
A Bluetooth-connected device can connect to the internet by using your
device's mobile data.
1 On the settings screen, tap Networks Tethering Bluetooth
tethering and then drag
to activate it.
2 Turn on Bluetooth on both devices, and pair them.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#Bluetooth_tethering
Help
You can view help on using tethering and hotspots.
On the settings screen, tap Networks Tethering Help.
Airplane mode
You can turn off the call and mobile data functions. When this mode
is on, functions that do not involve data, such as games and music
playback, remain available.
1 On the settings screen, tap Networks More Airplane mode.
2 Tap TURN ON in the confirmation screen.
Phone Settings
117
Mobile networks
You can customise mobile data settings.
1 On the settings screen, tap Networks More Mobile networks.
2 Customise the following settings:
• Mobile data: Turn mobile data on or off.
• Data roaming: Browse the web, use emails, multimedia messages
and other data services overseas.
• Network mode: Select a network type.
• Access point names: View or change the access point for using
mobile data services. To change the access point, select a choice
from the access point list.
• Network operators: Search for network operators and connect
automatically to a network.
VPN
You can connect to a safe virtual network, such as an intranet. You can
also manage connected virtual private networks.
Adding VPN
1 On the settings screen, tap Networks More VPN.
• Be cautious that if the screen lock is unlocked, all VPN information
saved on the device are erased.
2 Tap Add VPN network.
• This feature is available only when the screen lock is activated. If
the screen lock is deactivated, a notification screen appears. Tap
SETTINGS from the notification screen to activate the screen lock. See
Configuring screen lock settings for details.
3 Enter VPN details and tap SAVE.
Phone Settings
118
Configuring VPN settings
1 Tap a VPN from the VPNS list.
2 Enter the VPN user account details and tap CONNECT.
• To save the account details, select the Save account information
checkbox.
Sound & notification
You can customise sound, vibrate and notification settings.
On the settings screen, tap Sound & notification and customise the
following settings:
• Sound profile: Change the sound mode to sound, silent, or vibrate
only.
• Volume: Adjust the sound volume for various items.
• Ringtone: Select a ringtone for incoming calls. Add or delete
ringtones.
• Ringtone ID: Create a ringtone for an incoming call from a particular
contact. See Ringtone ID for details.
• Vibration strength: Adjust the vibration intensity.
• Sound with vibration: Set the device to vibrate and play a ringtone
simultaneously.
• Vibration type: You can select a vibration type or make your own
vibration pattern.
• Do not disturb: Set the time, range and app type to receive
notification messages. Receive notification messages only on
particular days of the week. See Do not disturb for details.
• Lock screen: Display or hide a notification message on the lock
screen. You can also hide private information.
• Apps: Select the apps that can show their notification messages
on the screen, and set the priorities of those apps in regard to
notification messages.
Phone Settings
119
• Notification LED: Indicate device status via LED.
• More Notification sound: Select a notification ringtone. Set music
saved on the device as a notification ringtone.
• More Vibrate on tap: Set the device to vibrate when you tap certain
items on screen.
• More Sound effects: Select a sound effect to play when you tap
the dial pad, select an option, or lock or unlock the screen.
• More Message/call voice notifications: Set the device to read the
caller information or message content via voice.
Display
You can customise detailed settings for each screen type.
On the settings screen, tap Display and customise the following settings:
• Home screen: Customise settings for the Home screen. See Home
screen settings for details.
• Lock screen: Customise lock screen settings. See Lock screen
settings for details.
• Home touch buttons: Rearrange Home touch buttons or change
their background colours. Hide Home touch buttons on the screen.
• Font type: Change the font face.
• Font size: Change the font size.
• Bold text: Bold the text on the screen.
• Brightness: Use the slide bar to change the device's screen
brightness.
• Auto: Set the deivce so that the screen brightness is automatically
adjusted in accordance with the surrounding light intensity.
• Always-on display: Always display information, such as the date, time
and notifications, even when the screen is turned off. For details, see
Always On Display.
Phone Settings
120
• Auto-rotate screen: Automatically rotate the screen according to the
device's orientation.
• Screen timeout: Automatically turn off the screen when the device is
left idle for a specified period of time.
• More Daydream: Display a screen saver when the device is
connected to the holder or charging. Select a screen saver type to
display.
• More Motion sensor calibration: Correct the angle and speed
of the motion sensor to improve the tilt accuracy and speed of the
sensor.
• When correcting the motion sensor, make sure to place the device on a
flat surface. Failure to do so may cause errors with the motion sensor
functions, such as automatic screen rotation.
General
Language & keyboard
You can customise language and keyboard settings for your device.
1 On the settings screen, tap General Language & keyboard.
2 Customise the following settings:
• Language: Select a language to apply for the device.
• Current keyboard: View the keyboard type currently in use. Select
a keyboard to use when entering text.
• LG Keyboard: Customise LG keyboard settings.
• Google voice typing: Configure the options for text dictation by
Google.
• Text-to-speech output: Configure the settings for text-to-speech
output.
Phone Settings
121
• Pointer speed: Adjust the pointer speed of a mouse or trackpad.
• Reverse buttons: Reverse the right mouse button to perform
primary direct-manipulation actions.
Location
You can customise how your location information is used by particular
apps.
1 On the settings screen, tap General Location.
2 Customise the following settings:
• Mode: Select a method to provide your location information.
• My place: Set the device to analyse frequently visited places so
that it can automatically recognise a residential address.
• RECENT LOCATION REQUEST: View apps that recently requested
location information.
• Low power location estimation: Estimate the device location by
using low power consumption.
• Camera: Save location information when taking photos or
recording videos.
• Google Location History: Configure the Google location history
settings.
Accounts & sync
You can add or manage accounts, including a Google account. You can
also sync particular apps or user information automatically.
1 On the settings screen, tap General Accounts & sync.
2 Customise the following settings:
• Auto-sync data: Sync all the registered accounts automatically.
• ACCOUNTS: View a list of registered accounts. To view or change
details of an account, tap the account.
• ADD ACCOUNT: Add accounts.
Phone Settings
122
Cloud
You can register a cloud account and view content saved on your
computer or cloud from the device.
1 On the settings screen, tap General Cloud.
2 Customise the settings.
Users
You can add users to share your device with them.
1 On the settings screen, tap General Users.
2 Customise the settings.
Accessibility
You can manage accessibility plug-ins installed on your device.
1 On the settings screen, tap General Accessibility.
2 Customise the following settings:
• Vision TalkBack: Set the device to notify screen status or actions
via voice.
• Vision Message/call voice notifications: Set the device to read
the caller information or message content via voice.
• Vision Font size: Change the font size.
• Vision Bold text: Bold the text on the screen.
• Vision Touch zoom: Zoom in or out by tapping the screen three
times.
• Vision Screen colour inversion: Increase the display colour
contrast for people with low vision.
• Vision Screen colour adjustment: Adjust the display colour.
• Vision Grayscale: Switch the screen to greyscale mode.
Phone Settings
123
• Vision End calls with the Power key: End a call by pressing the
Power/Lock key.
• Hearing Captions: Turn on the subtitle service when playing
videos for the hearing impaired.
• Hearing Notification LED: Indicate device status via LED.
• Hearing Flash alerts: Set the device to notify you with a blinking
light for incoming calls and notifications.
• Hearing Turn off all sounds: Mute all sounds and lower volume
on receiver.
• Hearing Audio type: Select the audio type.
• Hearing Sound balance: Adjust the audio output balance. Use
the slide bar to change the balance.
• Motor & cognition Touch assistant: Turn on the touch board to
make buttons and gestures easier to use.
• Motor & cognition Touch and hold delay: Adjust the touch
input time.
• Motor & cognition Touch and hold for calls: Answer or decline
calls by tapping and holding the call button instead of dragging it.
• Motor & cognition Screen timeout: Turn off the screen
automatically when the device is left idle for a specified period of
time.
• Motor & cognition Touch control areas: Limit the touch area
so that only a particular portion of the screen can be controlled by
touch input.
• Accessibility features shortcut: Quickly access a frequently used
function by tapping three times.
• Auto-rotate screen: Automatically change the screen orientation
according to the physical position of the device.
• Switch Access: Create key combinations to control your device.
Phone Settings
124
Shortcut key
You can use the volume keys to directly launch apps when the screen is
turned off or locked.
1 On the settings screen, tap General Shortcut key.
to activate it.
2 Drag
• Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+)
key twice to launch Capture+.
• Turn on Quick shot if you want to take photos immediately after
pressing the Volume Down (-) key to start the camera.
Google services
You can use Google settings to manage your Google apps and account
settings.
On the settings screen, tap General Google services.
Fingerprints & security
1 On the settings screen, tap General Fingerprints & security.
2 Customise the following settings:
• Fingerprints: Use your fingerprint to unlock the screen or content.
See Fingerprint recognition overview for details.
• Content lock: Set the method to lock files in Gallery or
QuickMemo+.
• Encrypt phone: Set the device password for privacy. Create a
PIN or password to enter each time the device is turned on. See
Encrypting your device for details.
• Encrypt SD card storage: Encrypt the memory card to prevent
use on another device. See Memory card encryption for details.
• Set up SIM card lock: Lock or unlock the USIM card, or change the
password (PIN).
Phone Settings
125
• Password typing visible: Display a password as you enter it.
• Phone administrators: Allow privileges to restrict the control or
use of the device to particular apps.
• Unknown sources: Allow the installation of apps from non-Play
Store apps.
• Verify apps: Block the installation of harmful apps. Display a
warning message when a harmful app is installed.
• Storage type: View the storage type where the security certificate
will be saved.
• Certificate management: Manage the security certificate saved
on the device.
• Trust agents: View and use trust agents installed on the device.
• Screen pin: Fix the app screen so that only the currently active app
can be used.
• Usage access for apps: View details on usage of apps on the
device.
Smart settings
You can automatically change your device settings according to the
usage pattern and location.
• To use Smart settings, make sure to set the residential address. See
Location for details.
1 On the settings screen, tap General Smart settings.
2 Activate items you want to automatically change settings for.
Date & time
You can customise date and time settings for your device.
1 On the settings screen, tap General Date & time.
2 Customise the settings.
Phone Settings
126
Storage & USB
You can view and manage internal storage on the device or storage space
of the memory card.
1 On the settings screen, tap General Storage & USB.
2 Customise the following settings:
• Internal storage: View the total storage space and free space
in the device’s internal storage. View a list of apps in use and the
storage capacity for each app.
• PORTABLE STORAGE: View the total storage space and free
space in the memory card. This option appears only when a
memory card is inserted. To unmount the memory card, tap .
Battery & power saving
You can view the current battery information or turn on power-saving
mode.
1 On the settings screen, tap General Battery & power saving.
2 Customise the following settings:
• Battery usage: View the battery usage details. To view more
details, select a specific item.
• Battery percentage on status bar: Display the remaining battery
level as a percentage on the status bar.
• Battery saver: Reduce battery consumption by cutting down
some device settings, such as the display brightness, speed and
vibration intensity. The status bar displays when power-saving
mode is on.
• Game optimizer: Adjust the video quality to reduce battery
consumption when playing games.
Phone Settings
127
Memory
You can view the average amount of memory usage over a certain period
of time and the memory occupied by an app.
1 On the settings screen, tap General Memory.
2 Tap to set a time slot to retrieve data.
Smart cleaning
You can clean up temporary files or apps that are no longer used to free
up storage space.
On the settings screen, tap General Smart cleaning.
• See Smart cleaning for details.
Apps
You can view a list of installed apps. Shut down or delete apps, if
necessary.
1 On the settings screen, tap General Apps.
2 Select an app and perform actions.
Tap & pay
You can make payments with your device instead of a credit card.
On the settings screen, tap General Tap & pay.
Phone Settings
128
Backup & reset
You can back up data saved on your device to another device or account.
Reset the device, if necessary.
1 On the settings screen, tap General Backup & reset.
2 Customise the following settings:
• LG Backup: Back up and restore all data saved on the device. See
LG Backup for details.
• Back up my data: Back up your app data, Wi-Fi password and
other settings to the Google server.
• Backup account: View the current backup account in use.
• Automatic restore: Automatically restore backup settings and
data when reinstalling an app.
• Network settings reset: Reset Wi-Fi, Bluetooth and other
network settings.
• Factory data reset: Reset all settings for the device and delete
data.
• Resetting your device deletes all data on it. Enter your device name,
Google account and other initial information again.
About phone
You can view information about your device, such as the name, status,
software details and legal information.
On the settings screen, tap General About phone and view
information.
Regulatory and safety
You can view regulatory marks and related information on your device.
On the settings screen, tap General Regulatory and safety.
Phone Settings
129
05
Appendix
LG Language Settings
Select a language to use on your device.
Settings General Language & keyboard Language,
• Tap
and select a language.
LG Bridge
LG Bridge overview
LG Bridge is an app that helps you manage the photos, songs, videos
and documents saved on your LG smartphone from your computer
conveniently. You can back up contacts, photos and more to the
computer or update the device software.
• See LG Bridge help for details.
• The supported features may vary depending on the device.
• LG USB driver is a necessary program to connect your LG smartphone
with the computer and is installed when you install LG Bridge.
LG Bridge functions
• Manage the files on the device from a computer via Wi-Fi connection
or mobile data connection.
• Back up data from the device to a computer or restore data from a
computer to the device via USB cable connection.
• Update the device software from a computer via USB cable
connection.
Appendix
131
Installing LG Bridge on a computer
1 Go to www.lg.com from your computer.
2 In the search bar, enter the name of your device.
3 Click Download Centre LG Bridge, and download the setup file.
• Click Details to view the minimum requirements for installing LG
Bridge.
Phone software update
LG Mobile phone software update from the
Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp, select your country and language.
This feature allows you to conveniently update the firmware on your
phone to a newer version from the Internet without needing to visit a
service centre. This feature will only be available if and when LG makes a
newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure
you check all instructions and notes that appear at each step before
proceeding. Please note that removing the USB cable during the upgrade
may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the
availability of the newer version of the firmware for all handset models.
Appendix
132
LG Mobile Phone software update via Over-the-Air
(OTA)
This feature allows you to conveniently update your phone’s software
to a newer version via OTA, without connecting using a USB cable. This
feature will only be available if and when LG makes a newer firmware
version available for your device.
First check the software version on your mobile phone:
Settings General About phone Update Center Software
Update Check now for update.
• Your personal data from internal phone storage—including information
about your Google account and any other accounts, your system/
application data and settings, any downloaded applications and your
DRM licence—might be lost in the process of updating your phone’s
software. Therefore, LG recommends that you backup your personal
data before updating your phone’s software. LG does not take
responsibility for any loss of personal data.
• This feature depends on the area or service provider.
Appendix
133
FAQ
This chapter lists some problems you might encounter when using your
phone. Some problems require you to call your service provider, but most
are easy to fix yourself.
Message
Possible causes
Possible corrective measures
SIM card error
There is no SIM card in
the phone or it is inserted
incorrectly.
Make sure the SIM card is
correctly inserted.
Signal is weak or you
are outside the carrier
network.
Move toward a window or
into an open area. Check the
network operator coverage
map.
Operator applied new
services.
Check whether the SIM card is
more than 6~12 months old.
If so, change your SIM or USIM
card at your network provider's
nearest branch. Contact your
service provider.
No network
connection/
Dropped
network
Codes do not
match
To change a security code,
confirm the new code by
re-entering it.
The two codes you entered
do not match
If you forget the code, contact
your service provider.
No
applications
can be set
Not supported by service
provider or registration
required.
Contact your service provider.
Downloaded
application
causes a lot of
errors.
Remove the application.
1. Tap
Settings.
2. Tap the General Apps.
3. Tap the app Uninstall.
Appendix
134
Message
Calls not
available
Phone cannot
be turned on
Possible causes
Possible corrective measures
Dialling error
New network not authorised.
New SIM card inserted.
Check for new restrictions.
Pre-paid charge limit
reached.
Contact service provider or
reset limit with PIN2.
On/Off key pressed too
briefly.
Press the On/Off key for at least
two seconds.
Battery is not charged.
Charge battery. Check the
charging indicator on the
display.
Battery is not charged.
Charge battery.
Outside temperature is too
hot or cold.
Make sure phone is charging at
a normal temperature.
Contact problem
Check the charger and its
connection to the phone.
No voltage
Plug the charger into a different
outlet.
Charger defective
Replace the charger
Wrong charger
Use only original LG accessories.
The Fixed dialling number
function is on.
Check the Settings menu and
turn the function off.
Memory full
Delete some data, such as
applications or messages from
your phone to make more
memory available.
Charging error
Number not
allowed.
Impossible to
receive/ send
SMS & photos
Appendix
135
Message
Possible causes
Possible corrective measures
Files do not
open
Unsupported file format
Check the supported file
formats.
The screen
does not turn
on when I
receive a call.
Proximity sensor problem
If you use a protection tape
or case, make sure it has not
covered the area around the
proximity sensor. Make sure that
the area around the proximity
sensor is clean
No sound
Vibration mode
Check the settings status in
the sound menu to make sure
you are not in vibration or no
interruptions mode.
Intermittent software
problem
If the screen freezes or the
phone does not respond when
you try to operate it, remove
the battery and reinsert it. Then
power the phone back on.
Alternatively, try to perform a
software update through the
website.
Insert wrong battery
module.
Insert damaged module
or insert the module not
properly.
See Installing the battery for
details.
Device specifications may
vary depending on the area or
service provider. To purchase
additional battery modules
or compatible optional items,
contact an LG Electronics
Service Centre for support.
Hangs up or
freezes
Check the
battery
module
Appendix
136
Anti-Theft Guide
Set up your device to prevent other people from using it if it's been reset
to factory settings without your permission. For example, if your device is
lost, stolen, or wiped, only someone with your Google account or screen
lock information can use the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can't be erased using the Settings menu unless
your screen is unlocked.
• Add your Google account on your device: If your device is wiped but
you have your Google account on it, the device can't finish the setup
process until your Google account information is entered again.
After your device is protected, you'll need to either unlock your screen or
enter your Google account password if you need to do a factory reset.
This ensures that you or someone you trust is doing the reset.
• Do not forget your Google account and password you had added to
your device prior to performing a factory reset. If you can't provide the
account information during the setup process, you won't be able to use
the device at all after performing the factory reset.
Appendix
137
More information
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licences, that is contained in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred licence terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensource@lge.com. This offer is valid for three (3) years from the date
on which you purchased the product.
Regulatory and safety
For regulatory details, go to Settings General Regulatory and
safety on your phone.
Trademarks
• Copyright ©2016 LG Electronics, Inc. All rights reserved. LG and the
LG logo are registered trademarks of LG Group and its related entities.
• Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play
Store™ are trademarks of Google, Inc.
• BluetoothⓇ is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-FiⓇ and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
• All other trademarks and copyrights are the property of their
respective owners.
Appendix
138
DOLBY AUDIO
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio,
and the double-D symbol are trademarks of Dolby Laboratories.
TypeC-HDMI
• You may not need to connect the charger with TypeC-HDMI gender
to output the screen. Connect the charger for reducing the battery
consumption.
• When you connect the device with TypeC-HDMI gender or HDMI
cable, you can view the UHD video on the TV, projector, or monitor. You
need the UHD supporting gender and HDMI cable for UHD output.
• Copyright protected content (DRM/HDCP) may be limited depending
on your output device. You can only view your own device screen.
• Some video files may not be played properly depending on the
hardware performance or memory limit.
• Some videos may not be played properly depending on the screen
resolution, frame per second, average bit transfer rate, or encoding
settings.
• If the screen is cut or displayed abnormally, change the screen size
into the original size on the TV or monitor.
• The devices can mutually connect with themselves by connecting
them with TypeC-HDMI gender and HDMI cable even if the power is
turned off.
• If the TV, projector, monitor do not output the screen, disconnect the
HDMI cable with the gender for a moment. Some genders may not
mutually connected with each other.
Appendix
139
Laser safety statement
Caution!
This product employs a Laser system. To ensure proper use of this
product, please read this owner’s manual carefully and retain for future
reference. Should the unit require maintenance, contact an authorised
service centre.
Use of controls, adjustments, or the performance of procedures other
than those specified herein may result in hazardous radiation exposure.
To prevent direct exposure to laser beam, do not try to open the
enclosure or to make the direct contact with the laser.
DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LG-H850 product is in
compliance with the essential requirements and other relevant provisions
of Directive 1999/5/EC.
A copy of the Declaration of Conformity can be found at
http://www.lg.com/global/declaration
Appendix
140
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