LG | LGH815P | LG LGH815P Owner's manual

MFL69413001 (1.0)
User Guide
Some contents and illustrations may differ from your device depending on the
region, service provider, software version, or OS version, and are subject to
change without prior notice.
• Always use genuine LG accessories. The supplied items are designed only for this
device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due to the
touchscreen keyboard.
• Copyright ©2015 LG Electronics, Inc. All rights reserved. LG and the LG logo are
registered trademarks of LG Group and its related entities. All other trademarks
are the property of their respective owners.
• Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play Store™
are trademarks of Google, Inc.
Table of contents
Guidelines for safe and efficient use........4
Important notice......................................13
Getting to know your phone....................16
Phone layout...........................................16
Installing the SIM or USIM card and
Charging the battery...............................20
Inserting a memory card.........................21
Removing the memory card....................22
Locking and unlocking the device...........22
Your Home screen....................................24
Touch screen tips...................................24
Home screen..........................................25
Customizing the Home screen................26
Returning to recently-used applications.. 27
Notifications panel..................................28
On-screen keyboard...............................31
Special Features......................................32
Gesture shot...........................................32
Gesture View..........................................33
Glance View............................................34
Knock Code............................................35
Dual window..........................................36
Google account setup..............................40
Creating your Google account.................40
Signing into your Google account............40
Connecting to Networks and Devices.....42
Wi-Fi Direct............................................44
Transferring data between a PC and
the device...............................................45
Making a call..........................................46
Calling your contacts..............................46
Answering and rejecting a call................46
Making a second call..............................47
Viewing your call logs.............................47
Call settings............................................47
Searching for a contact...........................48
Adding a new contact.............................48
Favourites contacts.................................48
Creating a group.....................................49
Sending a message................................50
Conversation view..................................51
Changing your messaging settings.........51
Table of contents
Managing email accounts.......................52
Working with account folders..................52
Composing and sending email................53
Camera and Video....................................54
Camera options on the viewfinder...........54
Using the advanced settings...................55
Using the mode settings.........................56
Manual mode on the viewfinder..............56
Taking a photo........................................57
Once you have taken a photo..................57
Recording a video...................................58
After recording a video...........................59
Voice Recorder.......................................68
Voice Search..........................................68
FM Radio................................................69
LG Health ...............................................69
Sound & notification...............................75
LG Bridge Application..............................86
Phone software update...........................88
Phone software update...........................88
About this user guide..............................90
About this user guide..............................90
DivX HD..................................................91
Dolby Digital Plus....................................91
Web Browser............................................70
Table of contents
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be dangerous
or illegal.
Should a fault occur, a software tool is built into your device that will gather a fault log.
This tool gathers only data specific to the fault, such as signal strength, cell ID position
in sudden call drop and applications loaded. The log is used only to help determine the
cause of the fault. These logs are encrypted and can only be accessed by an authorised
LG Repair centre should you need to return your device for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This mobile phone model LG-H815P has been designed to comply with applicable
safety requirements for exposure to radio waves. These requirements are based on
scientific guidelines that include safety margins designed to assure the safety of all
persons, regardless of age and health.
• The radio wave exposure guidelines employ a unit of measurement known as the
Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised
methods with the phone transmitting at its highest certified power level in all used
frequency bands.
• While there may be differences between the SAR levels of various LG phone
models, they are all designed to meet the relevant guidelines for exposure to radio
• The SAR limit recommended by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.
• The highest SAR value for this model phone tested for use at the ear is 0.618 W/kg (10 g) and when worn on the body is 0.460 W/Kg (10 g).
Guidelines for safe and efficient use
This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 1.5 cm away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should
not contain metal and should position the product at least 1.5 cm away from your
body. In order to transmit data files or messages, this device requires a quality
connection to the network. In some cases, transmission of data files or messages
may be delayed until such a connection is available. Ensure the above separation
distance instructions are followed until the transmission is completed.
Product care and maintenance
Always use genuine LG batteries, chargers and accessories approved for use
with this particular phone model. The use of any other types may void any
approval or warranty applying to the phone and may be dangerous.
Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG's discretion, may include replacement parts or
boards that are either new or reconditioned, provided that they have functionality
equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the phone in any area where you are required to by special regulations.
For example, do not use your phone in hospitals as it may affect sensitive medical
• Do not handle the phone with wet hands while it is being charged. It may cause an
electric shock and can seriously damage your phone.
Guidelines for safe and efficient use
Do not charge a handset near flammable material as the handset can become hot
and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the phone when it is on soft furnishings.
• The phone should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the phone next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the phone.
• Do not expose the phone to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
• Your phone is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
phone during or immediately after operation.
• If your phone gets wet, immediately unplug it to dry off completely. Do not attempt
to accelerate the drying process with an external heating source, such as an oven,
microwave or hair dryer.
• The liquid in your wet phone, changes the colour of the product label inside your
phone. Damage to your device as a result of exposure to liquid is not covered
under your warranty.
Guidelines for safe and efficient use
Efficient phone operation
Electronics devices
All mobile phones may receive interference, which could affect performance.
• Do not use your mobile phone near medical equipment without requesting
permission. Avoid placing the phone over pacemakers, for example, in your breast
• Some hearing aids might be disturbed by mobile phones.
• Minor interference may affect TVs, radios, PCs etc.
• Use your phone in temperatures between 0 ºC and 40 ºC, if possible. Exposing
your phone to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
Road safety
Check the laws and regulations on the use of mobile phones in the area when you
• Do not use a hand-held phone while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions
so require.
• RF energy may affect some electronic systems in your vehicle such as car stereos
and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed or
portable wireless equipment. It can cause the air bag to fail or cause serious injury
due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume
is at a reasonable level so that you are aware of your surroundings. This is of
particular importance when near roads.
Guidelines for safe and efficient use
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long periods of
time. We therefore recommend that you do not turn on or off the handset close to your
ear. We also recommend that music and call volumes are set to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
Glass Parts
Some parts of your mobile device are made of glass. This glass could break if your
mobile device is dropped on a hard surface or receives a substantial impact. If the glass
breaks, do not touch or attempt to remove it. Stop using your mobile device until the
glass is replaced by an authorised service provider.
Blasting area
Do not use the phone where blasting is in progress. Observe restrictions and follow any
regulations or rules.
Guidelines for safe and efficient use
Potentially explosive atmospheres
Do not use your phone at a refueling point.
Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your mobile phone or accessories.
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your mobile phone off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Keep the phone in a safe place out of the reach of small children. It includes small parts
which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your phone for emergency calls. Check with your local service
Battery information and care
You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery's performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
Guidelines for safe and efficient use
Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise usability.
• Do not expose the battery charger to direct sunlight or use it in high humidity, such
as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
• There is risk of explosion if the battery is replaced with an incorrect type.
• Dispose of used batteries according to the manufacturer's instructions. Please
recycle when possible. Do not dispose as household waste.
• If you need to replace the battery, take it to the nearest authorised LG Electronics
service point or dealer for assistance.
• Always unplug the charger from the wall socket after the phone is fully charged to
save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings, usage
patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal's teeth or nails, come into
contact with the battery. This could cause a fire.
Precautions for use of leather back cover
This product is made of cattle hide and may have different creases and patterns
due to the properties of natural leather. If the product gets wet with any liquid
(water, soda, seawater, rain, sweat, sunscreen, cosmetics, moisture, etc.), it may
lose colour, change colour, or deform in shape.
• When this product gets wet or contaminated, get rid of the water by pressing it
gently with a dry towel, or wipe it with leather cream and leave it to dry in shade.
When the product is exposed to a wet environment for a long time, it may cause
creases or mould. The shape of the leather may not be restored to its original
state after cleaning because of the properties of leather, and any contamination or
deformity may get worse when using regular detergent or an organic solvent.
Guidelines for safe and efficient use
When the leather is wet with rain or sweat, use caution and avoid contact with
clothes. It can cause any dye to become a stain.
• Due to the nature of leather, friction for long periods of time or excessive force may
damage the surface of the leather.
Laser safety statement
This product employs a laser system. To ensure proper use of this product, please read
this owner's manual carefully and retain for future reference. Should the unit require
maintenance, contact an authorised service centre.
Use of controls, adjustments, or the performance of procedures other than those
specified herein may result in hazardous radiation exposure.
To prevent direct exposure to laser beam, do not try to open the enclosure or make
direct contact with the laser.
Guidelines for safe and efficient use
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other
open source licenses, that is contained in this product, please
visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid for three (3) years from the date on which you purchased the
Access to latest firmware releases, new software functions and
• Select the software update in settings menu on your device.
• Update your device by connecting it to your PC. For more information
about using this function, please visit http://www.lg.com/common/index.jsp
select country and language.
Hereby, LG Electronics declares that this LG-H815P product is in
compliance with the essential requirements and other relevant provisions of
Directive 1999/5/EC. A copy of the Declaration of Conformity can be found
at http://www.lg.com/global/declaration
Guidelines for safe and efficient use
Important notice
Please read this before you start using your phone!
Please check to see whether any problems you encountered with your phone are
described in this section before taking the phone in for service or calling a service
1. Phone memory
When there is less than 10MB of space available in your phone memory, your phone
cannot receive new messages. You may need to check your phone memory and delete
some data, such as applications or messages, to make more memory available.
To uninstall applications:
1 Tap
> General tab > Apps.
2 Once all applications appear, scroll to and select the application you want to
3 Tap Uninstall.
2. Optimizing battery life
Extend your battery's power by turning off features that you do not need to run
constantly in the background. You can monitor how applications and system resources
consume battery power.
Extending your phone's battery life:
• Turn off radio communications when you are not using. If you are not using Wi-Fi,
Bluetooth or GPS, turn them off.
• Reduce screen brightness and set a shorter screen timeout.
• Turn off automatic syncing for Gmail, Calendar, Contacts and other applications.
Important notice
Some applications you download may consume battery power.
While using downloaded applications, check the battery charge level.
3. Before installing an open source application and OS
If you install and use an OS other than the one provided by the manufacturer
it may cause your phone to malfunction. In addition, your phone will no
longer be covered by the warranty.
• To protect your phone and personal data, only download applications from
trusted sources, such as Play Store™. If there are improperly installed
applications on your phone, the phone may not work normally or a serious
error may occur. You must uninstall those applications and all associated
data and settings from the phone.
4. Opening and switching applications
Multitasking is easy with Android; you can keep more than one application running at
the same time. There is no need to quit an application before opening another. Use and
switch between several open applications. Android manages each application, stopping
and starting them as needed to make sure that idle applications don't consume
resources unnecessarily.
1 Tap . A list of recently used applications will be displayed.
2 Tap the app you want to access. This does not stop the previous app from running in
the background. Make sure to tap
to back out of an app after using it.
• To close an app from the recent apps list, swipe the application preview to the left
or right. To clear all apps, tap Clear all.
Important notice
5. When the screen freezes
If the screen freezes or the phone does not respond when you try to operate it, remove
the battery and reinsert it. Then power the phone back on.
Important notice
Getting to know your phone
Phone layout
Infrared LED
Notification LED
Front Camera Lens
Proximity Sensor
Headset Jack
Charger/USB port
NOTE: Proximity sensor
• When receiving and making calls, the proximity sensor automatically turns
the backlight off and locks the touch screen by sensing when the phone is
near your ear. This extends battery life and prevents you from unintentionally
activating the touch screen during calls.
Placing a heavy object on the phone or sitting on it can damage the display
and touch screen functions. Do not cover the proximity sensor with screen
protectors or any other type of protective film. This could cause the sensor to
Getting to know your phone
Rear Camera Lens
Laser Detection
Power/Lock Key
Volume Keys
NFC Touch Point
Power/Lock Key
Volume Keys
Turn your phone on/off by pressing and holding this key.
Short press to lock/unlock the screen
(While screen is off)
• Press Volume Up Key twice to launch Capture+
• Press Volume Down Key twice to launch Camera
The NFC antenna for this model is on the back cover.
• Be careful not to damage the NFC touch point on the phone, which is part
of the NFC antenna.
Getting to know your phone
Installing the SIM or USIM card and battery
Insert the SIM or USIM card provided by the mobile telephone service provider, and the
included battery.
1 To remove the back cover, hold the phone firmly in one hand. With your other hand,
lift off the back cover with your thumbnail as shown in the figure below.
2 Slide the SIM card into the SIM card slot as shown in the figure. Make sure the gold
contact area on the card is facing downward.
Getting to know your phone
Do not insert a memory card into the SIM card slot. If a memory card
happens to be lodged in the SIM card slot, take the device to a LG Service
Centre to remove the memory card.
• Only the microSIM cards work with the device.
3 Insert the battery.
4 To replace the cover onto the device, align the back cover over the battery
and press it down until it clicks into place .
Getting to know your phone
Charging the battery
Charge the battery before using it for first time. Use the charger to charge the battery.
A computer can also be used to charge the battery by connecting the phone to it using
the USB cable.
Use only LG-approved chargers, batteries and cables. If you use unapproved
chargers, batteries or cables, it may cause battery charging delay. Or this can
cause the battery to explode or damage the device, which are not covered by
the warranty.
The charger connector is located at the bottom of the phone. Insert the charger and
plug it into a power outlet.
• Do not open the back cover while your phone is charging.
Getting to know your phone
Inserting a memory card
Your device supports up to a 2TB microSD card. Depending on the memory card
manufacturer and type, some memory cards may not be compatible with your device.
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the
data stored in it.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
1 Remove the back cover.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Replace the back cover.
Getting to know your phone
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
1 Tap
> General tab > Storage & USB > .
2 Remove the back cover and pull out the memory card.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to
the memory card or device. It is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Locking and unlocking the device
Pressing the Power/Lock Key turns off the screen and puts the device into lock mode.
The device automatically gets locked if it is not used for a specified period. This helps to
prevent accidental taps and saves battery power.
To unlock the device, press the Power/Lock Key and swipe the screen in any direction.
• Double-tapping on the screen also can wake up the screen instead of the
Power/Lock Key.
Changing the screen lock method
You can change the way that you lock the screen to prevent others accessing your
personal information.
1 Tap
> Display tab > Lock screen > Select screen lock.
2 Select a desired screen lock from None, Swipe, Knock Code, Pattern, PIN and
Getting to know your phone
• Create a Google account before setting an unlock pattern and remember
the Backup PIN you created when creating your pattern lock.
Caution! If you haven't created a Google account on the phone and you
forgot your PIN, Password, and the backup PIN, you need to perform a
hard reset. But if you perform a hard reset, all user applications and user
data will be deleted. Please remember to back up any important data before
performing a hard reset.
TIP! Smart Lock
You can use Smart Lock to make unlocking your phone easier. You can set
it to keep your phone unlocked when you have a trusted Bluetooth device
connected to it, when it's in a familiar location like your home or when it
recognises your face or voice or on-body detection.
Setting up Smart Lock
1 Tap
2 Tap Display tab > Lock screen > Smart Lock.
3 Before you add any trusted devices, trusted places, trusted face, trusted
voice, or on-body detection, you need to set up a screen lock (Pattern, PIN
or Password).
Getting to know your phone
Your Home screen
Touch screen tips
Here are some tips on how to navigate on your phone.
• Tap or touch – A single finger tap selects items, links, shortcuts and letters on the
on-screen keyboard.
• Touch and hold – Touch and hold an item on the screen by tapping it and not
lifting your finger until an action occurs.
• Drag – Touch and hold an item for a moment and then, without lifting your finger,
move your finger on the screen until you reach the target position. You can drag
items on the Home screen to reposition them.
• Swipe or slide – To swipe or slide, quickly move your finger across the surface
of the screen, without pausing when you first tap it (so you don't drag an item
• Double-tap – Double-tap to zoom on a webpage or a map.
• Pinch-to-Zoom – Use your index finger and thumb in a pinching or spreading
motion to zoom in or out when using the browser, Maps, or when viewing pictures.
• Rotate the screen – From many applications and menus, the screen orientation
adjusts to the device's physical orientation.
• Do not press too hard; the tap screen is sensitive enough to pick up a light,
yet firm tap.
• Use the tip of your finger to tap the option you want. Be careful not to tap
any other buttons.
Your Home screen
Home screen
The Home screen is the starting point for many applications and functions. It allows
you to add items like app shortcuts and Google widgets to give you instant access to
information and applications. This is the default canvas and accessible from any menu
by tapping .
Status Bar
Application Icons
Location Indicator
Quick Button Area
Home touch Buttons
Shows phone’s status information, including the time, signal strength, battery
status and notification icons.
Widgets are self-contained applications that can be accessed through the Apps
drawer or on the Home screen. Unlike a shortcut, a Widget can function as an
on-screen application.
Tap an icon (application, folder, etc.) to open and use it.
Indicates which Home screen canvas you are currently viewing.
Provides one-touch access to the function in any Home screen canvas.
Your Home screen
Back Button
Home Button
Recent Apps
Returns to the previous screen. Also closes pop-up
items, such as menus, dialogue boxes and the on-screen
Return to the Home screen from any screen. Touch and
hold to access the Google Now shortcut.
Displays recently used applications. If you touch and hold
this Button, it opens a menu of available options.
Extended Home screen
The operating system provides multiple Home screen canvases to provide more space
for adding icons, widgets and more.
• Slide your finger left or right across the Home screen to access additional
Customizing the Home screen
You can customise your Home screen by adding apps and widgets and changing
Adding items on your Home screen
1 Touch and hold the empty part of the Home screen.
2 In the Add Mode menu, select the item you want to add. You then see this added
item on the Home screen.
3 Drag it to the desired location and lift your finger.
TIP! To add an application icon to the Home screen from the Apps screen,
touch and hold the application you want to add.
Removing an item from the Home screen
• While on the Home screen, touch and hold the icon you want to remove > drag it
to .
Your Home screen
Adding an app to the Quick Button Area
• From the Apps screen or on the Home screen, touch and hold an application icon
and drag it to the Quick Button Area. Then release it in the desired location.
Removing an app from the Quick Button Area
• Touch and hold the desired Quick Button, drag it to
• The Apps Button
cannot be removed.
Customizing app icons on the Home screen
1 Touch and hold an application icon until it unlocks from its current position, then
release it. The editing icon
appears in the upper-right corner of the application.
2 Tap the application icon again and select the desired icon design and size.
3 Tap OK to save the change.
Returning to recently-used applications
1 Tap . App previews of recently used applications will be displayed.
2 Tap an app preview to open the application. - OR - Tap
to return to your previous screen.
Your Home screen
Notifications panel
Notifications alert you to the arrival of new messages, calendar events and alarms, as
well as ongoing events, such as when you are on a call.
When a notification arrives, its icon appears at the top of the screen. Icons for pending
notifications appear on the left, and system icons, such as Wi-Fi and battery strength
are shown on the right.
• The available options may vary depending on the region or service provider.
Opening the notifications panel
Swipe down from the status bar to open the notifications panel. To close the
notifications panel, swipe the screen upwards or tap .
Your Home screen
Quick Settings Area
Tap each quick setting button to toggle it on/off. Touch and hold the desired button
to directly access the settings menu for the function. To see more toggle buttons,
swipe left or right. Tap
to remove, add or rearrange quick setting buttons.
Current notifications are listed, each with a brief description. Tap a notification to
view it.
Tap to clear all the notifications.
Indicator icons on the Status Bar
Indicator icons appear on the status bar at the top of the screen to report missed calls,
new messages, calendar events, device status and more.
Your Home screen
The icons displayed at the top of the screen provide information about the status of the
device. The icons listed in the table below are some of the most common ones.
No SIM card inserted
A song is currently playing
No network signal available
Do not disturb
Airplane mode is on
Vibrate mode is on
Connected to a Wi-Fi network
Battery fully charged
Wired headset connected
Battery is charging
Call in progress
The phone is connected to a
PC via a USB cable
Missed call
Downloading data
Bluetooth is on
Uploading data
System warning
GPS is on
An alarm is set
Choose input method
New voicemail available
Wi-Fi hotspot is active
New text or multimedia
Media server content sharing
is on
NFC is on
LG AirDrive connected
Miracast connected
Your Home screen
• The icon's location in the status bar may differ according to the function or
On-screen keyboard
You can enter text using the on-screen keyboard. The on-screen keyboard appears on
the screen when you tap an available text entry field.
Using the keypad and entering text
Tap once to capitalise the next letter you type. Double-tap for all caps.
Tap to go to the keyboard settings. Touch and hold to change entering text method.
Tap to enter a space.
Tap to create a new line.
Tap to delete the previous character.
Entering accented letters
When you select French or Spanish as the text entry language, you can enter special
French or Spanish characters (e.g. "á").
For example, to input "á", touch and hold the "a" key until the zoom-in key expands
and displays characters from different languages. Then select the special character you
Your Home screen
Special Features
Gesture shot
The Gesture shot feature allows you to take a picture with a hand gesture using the
front camera.
To take a photo
There are two methods for using the Gesture shot feature.
• Raise your hand, with an open palm, until the front camera detects it and a box
appears on the screen. Then close your hand into a fist to start the timer, allowing
you time to get ready. - OR • Raise your hand, in a clenched fist, until the front camera detects it and a box
appears on the screen. Then unclench your fist to start the timer, allowing you time
to get ready.
- OR TIP! Interval shot
If you make a fist twice or touch and hold
4 photos at a time.
, the camera consecutively takes
Special Features
Gesture View
After taking a photo with the front camera lens, you can automatically check the
captured photo with this gesture.
1 Tap
> .
2 Take a picture with the front camera.
3 After taking the picture, bring the phone close to your face. The captured photo will
be displayed.
Taking a picture
Quick preview Returning front camera mode
• Depends on the speed and angle of the gesture, this feature may not work
• When the angle is changed after Quick preview, it will go back to the camera
mode. You should go to Gallery to view the picture again.
Special Features
Glance View
When the phone screen is off, you can see the status bar, time and date by dragging
your finger down on the screen.
The KnockON feature allows you to double-tap the screen to easily turn it on or off.
To turn the screen on
1 Double-tap the centre of the Lock screen to turn the screen on.
2 Unlock the screen or access any of the available shortcuts or widgets.
To turn the screen off
1 Double-tap an empty area of the Home screen or the Status Bar.
2 The screen will turn off.
• Tap on the centre area of the screen. If you tap on the bottom or the top
area, the recognition rate may decrease.
Special Features
Knock Code
The Knock Code feature allows you to create your own unlock code using a
combination of knocks on the screen. You can access the Home screen directly when
the screen is off by tapping the same sequence on the screen.
• If you enter the wrong Knock Code 6 times, it will compulsorily take you to
your Google account log in/backup PIN.
• Use the fingertip instead of finger nail to tap the screen for turning it on or
1 Tap
> Display tab > Lock screen > Select screen lock >
Knock Code.
2 Tap the squares in a pattern to set your Knock Code. Your Knock Code pattern can
be 6 to 8 taps.
Unlocking the screen using the Knock Code
You can unlock the screen by tapping the Knock Code pattern you already set, when
the screen turns off.
Special Features
Dual window
This feature allows you to multi-task by splitting up the screen into two, allowing you to
use two compatible applications at the same time.
1 Tap
> Dual window.
2 Tap or drag the app icon for the corresponding application you wish to use.
: Tap to view the Dual window menu options, or drag to resize the split screens.
: Switch two screens.
: View the app list.
: Change the selected window to full screen.
: Close the currently selected app window.
• You can enable or disable Dual window through the Settings menu.
1 Tap
> General tab > Dual window.
2 Slide the toggle key to On or Off.
The Capture+ feature allows you to create memos and capture screen shots.
You can use Capture+ to easily and efficiently create memos during a call, with a saved
picture or on the current phone screen.
1 Tap and drag the Status Bar down and tap .
Special Features
2 Create a memo using the following options:
Tap to undo the most recent action.
Tap to redo the most recently deleted action.
Tap to insert text into your memo.
Tap to select the pen type and colour.
Tap to use the eraser to erase the pen marks on the memo.
Tap to crop the image of memo.
Tap to save the memo you've created.
Tap to hide or display the toolbar.
• Please use a fingertip while using the Capture+ feature. Do not use your
3 Tap
to save the current memo to the QuickMemo+ or Gallery.
Discard Capture+
• Tap
View the Saved Memo
• Tap
and select the Capture+ album.
- OR -
and select the desired memo.
Special Features
From any screen, use the Notification panel to easily access and use the Video,
Calendar, Calculator, and more with QSlide.
Tap to expand the window to full
window size.
Tap to adjust the window's
Tap to close the QSlide window.
Drag to adjust the size.
1 Touch and slide the status bar downward > tap QSlide to view the available QSlide
TIP! While using applications that support QSlide, tap > QSlide. The function is displayed as a small window on your screen.
2 You can use and tap the screen under the QSlide windows when the transparency
bar is not full
NOTE QSlide can support up to two windows at the same time.
Special Features
QuickRemote turns your phone into a Universal Remote for your home TV, set-top box
and audio system, and more.
Set up
1 Touch and slide the Status bar downward and
> ADD REMOTE. If you can not see
, tap
> checkmark QuickRemote to
- OR >
> Apps tab (if necessary) >
> tap .
2 Select the type and brand of the device, then
follow the on-screen instructions to configure
the device.
Access your QuickRemote
3 Once you have completed the initial set up,
you can easily access the QuickRemote from
the Notification panel. Open the Notification
panel and use the QuickRemote functions.
• The QuickRemote operates the same way as an ordinary remote control
infrared (IR) signals. Be careful not to cover the infrared sensor at the top
of the phone when you use the QuickRemote function. This function may
not be supported depending on the model, the manufacturer or service
Special Features
Google account setup
The first time you open a Google application on your phone, you will be required to sign
in with your existing Google account. If you do not have a Google account, you will be
prompted to create one.
Creating your Google account
1 Tap
> General tab > Accounts & sync.
2 Tap ADD ACCOUNT > Google > Or create a new account.
3 Enter your first and last name, then tap NEXT
4 Enter a username and tap NEXT. Your phone will communicate with Google servers
and check for username availability.
5 Enter your password and tap NEXT.
6 Follow the instructions and enter the required and optional information about the
account. Wait while the server creates your account.
Signing into your Google account
1 Tap
> General tab > Accounts & sync.
2 Tap ADD ACCOUNT > Google.
3 Enter your email address and tap NEXT.
4 After signing in, you can use Gmail and take advantage of Google services on your
5 Once you have set up your Google account, your phone will automatically
synchronise with your Google account on the web (if a data connection is available).
Google account setup
After signing in, your phone will sync with your Google services, such as Gmail,
Contacts, and Google Calendar. You can also use Maps, download applications from
Play Store, back up your settings to Google servers, and take advantage of other Google
services on your phone.
Some applications, such as Calendar, work only with the first Google Account
you add. If you plan to use more than one Google Account with your phone,
be sure to sign into the one you want to use with such applications first. When
you sign in, your contacts, Gmail messages, Calendar events, and other
information from these applications and services on the web are synchronised
with your phone. If you don't sign into a Google Account during setup, you will
be prompted to sign in or to create a Google Account the first time you start
an application that requires one, such as Gmail or Play Store.
• If you have an enterprise account through your company or other organization,
your IT department may have special instructions on how to sign into that
Google account setup
Connecting to Networks and Devices
You can use high-speed Internet access while within the coverage of the wireless
access point (AP).
Connecting to Wi-Fi networks
1 Tap
> Networks tab > Wi-Fi.
2 Tap
to turn Wi-Fi on and start scanning for available Wi-Fi networks.
3 Tap a network to connect to it.
• If the network is secured with a lock icon, you will need to enter a security key or
4 The status bar displays icons that indicate Wi-Fi status.
• If you are out of the Wi-Fi zone or have set Wi-Fi to Off, the device may
automatically connect to the Web using mobile data, which may incur data
TIP! How to obtain the MAC address
> Networks tab > Wi-Fi >
> Advanced Wi-Fi > MAC
Connecting to Networks and Devices
Bluetooth is a short-range communications technology that allows you to connect
wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits,
and Bluetooth-enabled handhelds, computers, printers, and wireless devices.
• LG is not responsible for the loss, interception or misuse of data sent or
received via the Bluetooth feature.
• Always make sure that you share and receive data with devices that are
trusted and properly secured.
• If there are obstacles between the devices, the operating distance may be
• Some devices, especially those that are not tested or approved by Bluetooth
SIG, may be incompatible with your device.
Pairing your phone with another Bluetooth device
1 Tap
> Networks tab > Bluetooth.
2 Tap
to turn Bluetooth on and start scanning for available Bluetooth devices.
• If you want to detect the visible devices in range additionally, tap SEARCH.
3 Choose the device you want to pair with from the list. Once the paring is successful,
your phone connects to the other device.
• Pairing between two Bluetooth devices is a one-time process. Once a
pairing has been created, the devices will continue to recognise their
partnership and exchange information.
TIP! Please consult documentation included with Bluetooth device for
information on pairing mode and passcode (typically 0 0 0 0 – four zeroes).
Connecting to Networks and Devices
Sending data via Bluetooth
1 Select a file or item such as a contact or media file.
2 Select the option for sending data via Bluetooth.
3 Search for and pair with a Bluetooth-enabled device.
• Due to different specifications and features of other Bluetooth-compatible
devices, display and operations may be different, and functions such as
transfer or exchange may not be possible with all Bluetooth compatible
Receiving data via Bluetooth
1 Tap
> Networks tab > Bluetooth.
2 Tap
to turn Bluetooth on.
3 You will receive a request to accept a pairing attempt from the sending device. Be
sure to select ACCEPT.
Wi-Fi Direct
Wi-Fi Direct provides a direct connection between Wi-Fi enabled devices without
requiring an access point.
Turning on Wi-Fi Direct
1 Tap
> Networks tab > Wi-Fi.
2 Tap > Advanced Wi-Fi > Wi-Fi Direct.
• When in this menu, your device is visible to other visible Wi-Fi Direct devices
Connecting to Networks and Devices
Transferring data between a PC and the device
You can copy or move data between a PC and the device.
Transferring data
1 Connect your device to a PC using the USB cable that came with your phone.
2 Open the Notifications panel, tap the current connection type, and select Media
device (MTP).
3 A window will pop-up on your PC, allowing you to transfer the desired data.
• The LG Android Platform Driver is required to be installed on your PC to be
able to detect the phone.
• Check the requirements for using Media device (MTP).
Window Media Player version
Microsoft Windows XP SP3, Vista or higher
Windows Media Player 10 or higher
Connecting to Networks and Devices
Making a call
1 Tap
to open the dialer.
2 Enter the number using the dialer. To delete a digit, tap
3 After entering the desired number, tap
to place the call.
4 To end the call, tap
TIP! To enter "+" to make international calls, touch and hold
Calling your contacts
1 Tap
to open your contacts.
2 Scroll through the contact list. You can also enter the contact's name in the Search
field or scroll along the alphabet letters on the right edge of the screen.
3 In the list that is displayed, tap
to call.
Answering and rejecting a call
in any direction to answer the incoming call.
in any direction to decline an incoming call.
• Tap or swipe the Decline with message if you want to send a message to
the caller.
Making a second call
1 During your first call, tap > Add call and enter the number.
2 Tap
to place the call.
3 Both calls are displayed on the call screen. Your initial call is locked and put on hold.
4 Tap the displayed number to toggle between calls. Or tap
to start a conference
5 To end all calls, tap
• You are charged for each call you make.
Viewing your call logs
1 Tap
> Call logs tab.
2 View a list of all dialed, received and missed calls.
• Tap any call log entry to view the date, time and duration of the call.
• Tap
> Delete all to delete all of the recorded items.
Call settings
You can configure phone call settings, such as call forwarding, as well as other special
features offered by your carrier.
1 Tap
to open the dialer.
2 Tap > Call settings and configure the desired options.
You can add contacts on your phone and synchronise them with the contacts in your
Google Account or other accounts that support syncing contacts.
Searching for a contact
1 Tap
to open your contacts.
2 Tap Search contacts and enter the contact name using the keyboard.
Adding a new contact
1 Tap
and enter the new contact's number.
2 Tap > Add to Contacts > New contact.
3 If you want to add a picture to the new contact, tap the image icon. Choose Take photo or Select from Gallery.
4 Enter the desired information for the contact.
5 Tap SAVE.
Favourites contacts
You can classify frequently called contacts as favourites.
Adding a contact to your favourites
1 Tap
to open your contacts.
2 Tap a contact to view its details.
3 Tap the star at the top right of the screen. The star turns yellow.
Removing a contact from your favourites list
1 Tap
> Favourites tab.
2 Choose a contact to view its details.
3 Tap the yellow star at the top right of the screen. The star turns a dark colour and
the contact is removed from your favourites.
Creating a group
1 Tap
> Groups tab.
2 Tap > New group.
3 Enter a name for the new group. You can also set a distinct ringtone for the newly
created group.
4 Tap Add members to add contacts to the group and tap ADD.
5 Tap SAVE to save the group.
• If you delete a group, the contacts assigned to that group will not be lost.
They will remain in your contact list.
Your phone combines text and multimedia messaging into one intuitive, easy to use
Sending a message
1 Tap
> .
2 Enter a contact name or contact number into the To field. As you enter the contact
name, matching contacts appear. You can tap a suggested recipient and add more
than one contact.
• You may be charged for each text message you send. Please consult with
your service provider.
3 Tap the text field and start entering your message.
4 Tap to open the options menu. Choose from any of the available options.
TIP! You can tap
to attach the file that you want to share with message.
5 Tap Send to send your message.
• The 160-character limit may vary from country to country depending on how
the text message is coded and the language used in the message.
• If an image, video, or audio file is added to a text message, it will be
automatically converted into a multimedia message and you will be charged
• When you get a text message during a call, there will be an audible
Conversation view
Messages exchanged with another party are displayed in chronological order so that
you can conveniently see and find your conversations.
Changing your messaging settings
Your phone's messaging settings are predefined to allow you to send messages
immediately. You can change the settings based on your preferences.
• Tap
> > Settings.
You can use the Email application to read email from providers other than Gmail.
The Email application supports the following account types: POP3, IMAP and Microsoft
Exchange (for Enterprise users).
Managing email accounts
To open the Email application
The first time you open the Email application, a setup wizard opens to help you add an
email account.
• Tap
> .
Adding another email account:
• Tap
> > Settings >
Add account.
Changing an email general settings:
• Tap
> > Settings > General settings.
Deleting an email account:
• Tap
> > Settings >
account to delete > REMOVE > YES.
> Remove account > Select the
Working with account folders
• Tap
> Show all folders.
Each account has Inbox, Outbox, Sent and Drafts folders. Depending on the features
supported by your account's service provider, you may have additional folders.
Composing and sending email
1 Tap
to create a new email.
2 Enter an address for the message's intended recipient. As you enter text, matching
addresses will be offered from your contacts. Separate multiple addresses with
3 Tap the Cc/Bcc field to copy or blind copy to other contacts/email addresses.
4 Tap the text field and enter your message.
5 Tap
to attach the file you want to send with your message.
6 Tap
to send the message.
Camera and Video
Camera options on the viewfinder
You can use the camera or camcorder to take and share pictures and videos.
• Tap
> > .
Hide/Display Options – Tap to hide/display the camera options on the viewfinder.
Choose from Simple, Auto or Manual.
Flash – Allows you to manage the camera's flash.
Swap camera – Tap to swap between the rear camera lens and the front camera
Shot mode – Allows you to select the shot mode for the picture.
Settings – Tap this icon to open the camera settings menu.
Gallery – Tap to view the last photo or video you recorded.
Record – Tap to start recording.
Capture – Tap to take a photo.
Back Button – Tap to exit the camera.
Camera and Video
NOTE Be sure to clean the protective lens cover with a microfiber cloth before
taking pictures. A lens cover with smudges from fingers can cause blurry
pictures with a "halo" effect.
Using the advanced settings
In the camera viewfinder, tap
to show the advanced options. Tap each icon to
adjust the following camera settings.
Combines photos taken at multiple exposures into one optimal photo to
get a better photo in difficult lighting situations.
Set the size of your picture and video.
Allows you to take pictures with voice commands. When on, you just say
"Cheese", "Smile", "LG", etc. to take a picture.
Set your camera's timer. This is ideal if you want to be a part of the
picture or video.
Allows you to take better pictures and record better videos by displaying
a grid line for help with alignment.
Set the storage location for your pictures and videos. Choose from IN
(internal memory) and SD (memory card). This menu appears only when
the SD card is inserted.
Allows you to learn how a function works. This icon will provide you with
a help guide.
Camera and Video
Using the mode settings
In the camera viewfinder, tap
following mode settings.
to show the mode options. Tap each icon to use the
Allows you to take a panoramic picture.
The Dual feature allows you to take a picture or record a video with the
front and rear cameras at the same time.
Recording a video for viewing it in slow motion.
Manual mode on the viewfinder
You can control every detail option manually.
• Tap
> > .
– Tap to select a file format between the JPG and the JPG+DNG.
– Tap to improve colour quality in various lighting conditions.
– Tap to use the manual focus mode.
– Tap to adjust the brightness.
Camera and Video
– Tap to adjust the ISO.
– Tap to adjust the shutter speed.
– Tap to use the auto expose lock.
Display the manual status information.
Using the advanced settings for the manual mode
In the camera viewfinder, tap
to show the advanced options. Tap each icon to
adjust the following camera settings.
Tap to display a incline or a grid line for help with alignment.
Tap to display a histogram.
Taking a photo
1 Tap
> .
2 Frame your subject on the screen.
3 A square around the subject indicates that the camera has focused.
4 Tap to take a photo. Your picture will be automatically saved to the Gallery.
Once you have taken a photo
Tap the image thumbnail on the screen to view the last photo you took.
Tap to edit the photo.
Tap to take another photo immediately.
Tap to open the available sharing options.
Camera and Video
Tap to delete the photo.
Tap to access additional options.
Tap to add the photo to your favourites.
Multi-point Auto Focus
When you take a picture, the Multi-point Auto Focus (AF) function operates
automatically and will allow you to see a clear image.
Burst shot
Allows you to take multiple shots quickly. Touch and hold .
8X Zooming
When using the rear camera lens, you can zoom in or out to 8x.
• Use a steady hand. This feature does not work with some functions Objects
may be overlapped when taking a picture of fast-moving subjects.
Recording a video
1 Tap
> .
2 Frame your subject on the screen.
3 Tap
to start recording the video.
4 The length of the recording is displayed on the top of the screen.
• Tap
to take pictures while recording video.
Camera and Video
5 Tap to pause recording video. You can resume recording again by tapping .
- OR Tap
to stop recording. Your video will be automatically saved to the Gallery.
After recording a video
Tap the video thumbnail on the screen to view the last video you recorded.
Tap to record another video immediately.
Tap to open the available sharing options (such as Messaging or Bluetooth)
to share.
Tap to delete the video.
Tap to access additional options.
Tap to add the video to your favorites
Live Zoom
Live Zoom allows you to zoom in or out on a portion of a video that is being played to
make the desired section appear larger or smaller.
When viewing a video, use your index finger and thumb in a pinching or spreading
motion to zoom in or out.
Camera and Video
NOTE Do not press too hard; the touch screen is sensitive enough to pick up
a light, but firm touch.
Dual Play
Dual Play (wired or wireless connection to two displays) can be run on a different
• Connect two devices using a wired (Slimport-HDMI) cable or wirelessly
(Miracast). The connectable device can be a TV or a monitor supported by
an HDMI cable or Miracast. The Gallery and Video apps are supported on
once when two displays are a different status (i.e. the
Dual Play. Tap
monitor is playing a video and your phone’s video app is displaying an empty
screen), then Dual Play will start. Not all videos are supported by Dual Play.
Dual Play operates at 1280X720 or higher display resolution.
The Gallery application presents the pictures and videos in your storage, including those
you've taken with the Camera application and those you downloaded from the web or
other locations.
1 Tap
to view the images stored in the storage.
2 Tap an album to open it and view its contents. (The pictures and videos in the album
are displayed in chronological order.)
3 Tap a picture in an album to view it.
• Depending on the software installed, some file formats may not be
• Some files may not play properly due to their encoding.
Camera and Video
Viewing pictures
The Gallery displays your pictures in folders. When an application, such as E-mail, saves
a picture, the download folder is automatically created to contain the picture. Likewise,
capturing a screenshot automatically creates the Screenshots folder.
Pictures are displayed by the date they were created. Select a picture to view it full
screen. Scroll left or right to view the next or previous image.
Timeline view
The Gallery automatically sorts and displays a lot of photos in chronological order to see
at a glance.
1 Tap
2 Tap
> Timeline.
3 Select from Year, Month and Day.
Memories view
The Gallery automatically organises and displays the memories albums depending on
the region and time information of saved photos.
1 Tap
2 Tap
> Memories.
3 Select memories albums.
• This feature is a location based service. Take photos and videos with their
Zooming in and out
Use one of the following methods to zoom in on an image:
• Double-tap anywhere to zoom in.
• Spread two fingers apart on any place in the picture zoom in. Pinch in or doubletap the image to zoom out.
Camera and Video
Video options
1 Tap
2 Select the video you want to watch.
Tap to pause/resume video playback.
Touch and hold to fast-forward in 3 second increments.
Tap to fast-forward 10 seconds. Touch and hold to rewind in 3 second increments.
Tap to rewind 10 seconds.
Tap to adjust the video volume.
Tap to lock/unlock the screen.
Tap to use QSlide for the Video app.
Tap to share your video using the SmartShare function.
Tap to access additional options.
Camera and Video
• While playing a video, slide the right side of the screen up or down to adjust
the sound.
• While playing a video, slide the left side of the screen up or down to adjust
the brightness.
• While playing a video, slide your finger from left to right (or vice versa) to
fast-forward and rewind.
Editing photos
While viewing a photo, tap
Deleting photos/videos
Use one of the following methods:
• While in a folder, tap
, select the photos/videos and then tap DELETE.
• While viewing a photo, tap
Setting wallpaper
While viewing a photo, tap
it to a contact.
> Set image as to set the image as wallpaper or assign
• Depending on the software installed, some file formats may not be
• If the file size exceeds the available memory, an error can occur when you
open files.
Camera and Video
Your phone has a music player that lets you play all your favorite tracks.
Playing a song
1 Tap
> .
2 Tap the Songs tab.
3 Select the song you want to play.
4 The following options are available.
Tap to pause playback.
Tap to resume playback.
Tap to skip to the next track in the album, playlist or shuffle list. Touch and
hold to fast-forward.
Tap to restart the current track or skip to the previous track in the album,
playlist or shuffle list. Touch and hold to rewind.
Tap to adjust the volume.
Tap to set audio effects.
Tap to play the current playlist in shuffle mode (tracks are played in
random order).
Tap to toggle through repeat all songs, repeat current song and repeat off.
Tap to share your music using the SmartShare function.
Tap to add the song to your favorites.
Tap to open the current playlist.
Tap to access additional options.
• Depending on the software installed, some file formats may not be
• If the file size exceeds the available memory, an error can occur when you
open files.
• Music file copyrights may be protected by international treaties and national
copyright laws. Therefore, it may be necessary to obtain permission or
a licence to reproduce or copy music. In some countries, national laws
prohibit private copying of copyrighted material. Before downloading or
copying the file, please check the national laws of the relevant country
concerning the use of such material.
The Clock app gives you access to the Alarms, Timer, World clock and Stopwatch
functions. Access these functions by tapping the tabs across the top of the screen or
swiping horizontally across the screen.
• Tap
> .
The Alarms tab allows you to set alarms.
1 Tap
> Alarms tab.
2 Tap
to add a new alarm.
3 Adjust the settings as necessary and tap SAVE.
• You can also tap an existing alarm to edit it.
The Timer tab can alert you with an audible signal when a set amount of time has
1 Tap
> Timer tab.
2 Set the desired time on the timer.
3 Tap Start to start the timer.
4 Tap Stop to stop the timer.
World clock
The World clock tab allows you to easily check the current time in other cities around
the world.
1 Tap
> World clock tab.
2 Tap
and select the desired city.
The Stopwatch tab allows you to use your phone as a stopwatch.
1 Tap
> Stopwatch tab.
2 Tap Start to initiate the stopwatch.
• Tap Lap to record lap times.
3 Tap Stop to stop stopwatch.
The Calculator app allows you to perform mathematical calculations using a standard or
scientific calculator.
1 Tap
> .
2 Tap the number buttons to enter numbers.
3 For simple calculations, tap the function you want to perform (+, –, x or ÷) followed
by =.
• For more complex calculations, tap
The Calendar app allows you to track your schedule of events.
1 Tap
> .
2 Tap the date you want to add an event to. Then tap .
Voice Recorder
The Voice Recorder app records audible files for you to use in a variety of ways.
Recording a sound or voice
1 Tap
> .
2 Tap to begin recording.
3 Tap to end the recording.
4 Tap to listen to the recording.
• Tap
to access your recordings. You can listen to your saved recordings.
Voice Search
Use this application to search webpages using voice.
1 Tap
> Google folder > .
2 Say a keyword or phrase when Listening... appears on the screen. Select one of the
suggested keywords that appear.
• This application may not be available depending on the region or service
Use this application to see what files have been downloaded through the applications.
• Tap
> .
• This application may not be available depending on the region or service
FM Radio
Your phone has a built-in FM radio so you can tune in to your favorite stations and
listen on the go.
• Tap
> .
TIP! You must plug in your earphones in order to use them as an antenna.
• This application may not be available depending on the region or service
LG Health
The LG Health helps you manage your health and maintain good exercise habits by
tracking logs and competing with people.
1 Tap
> .
2 Read and agree to the terms and conditions.
3 On the Profile and goal page, enter your profile information and tap SAVE.
4 Use the options below to begin tracking activity.
• This feature is provided for user convenience. Please use for reference only.
Web Browser
The internet gives you a fast, full colour world of games, music, news, sports,
entertainment, and much more, right on your mobile phone.
• Additional charges apply when connecting to these services and
downloading content. Check data charges with your network provider.
Using the Web toolbar
Scroll towards the top of the webpage to access the browser toolbar.
Tap to go back one page.
Tap to go forward one page.
Tap to go to the Home page.
Tap to open a new window.
Tap to access your bookmarks.
Viewing webpages
Tap the address field, enter the web address and tap Go on the keyboard.
Opening a page
To go to a new page, tap
To go to another webpage, tap
, scroll up or down, and tap the page to select it.
Web Browser
Searching the web by voice
Tap the address field and then tap . When prompted, say a keyword and select one
of the suggested keywords that appear.
• This feature may not be available depending on the region or service
To bookmark the current webpage, tap > Add bookmark > SAVE.
To open a bookmarked webpage, tap and select the desired bookmark.
Tap > History tab to open a list of recently visited webpages. To clear all of your
history, tap
> YES.
Use Chrome to search for information and browse webpages.
• Tap
> .
• This application may not be available depending on your region and service
Viewing webpages
Tap the address field, and then enter a web address or search criteria.
Opening a page
To open a new page, tab > New tab.
To go to another webpage, tap
and tap the page to select it.
Web Browser
The Settings application contains most of the tools for customizing and configuring your
phone. All of the settings in the Settings application are described in this section.
To open the Settings application
• Tap
> touch and hold
> System settings.
- OR • Tap
> .
Turns on Wi-Fi to connect to available Wi-Fi networks.
Turns the Bluetooth wireless feature on or off to use Bluetooth.
Mobile data
Displays the data usage and mobile data usage limit.
This menu allows you to configure various call settings.
• Voicemail – Allows you to select your carrier’s voicemail service.
• Fixed dialing numbers – Allows you to manage and compile a list of numbers
that can be called from your phone. You need your PIN2, which is available from
your operator. If activated, only numbers in the fixed dial list can be called from
your phone.
• Incoming voice call pop-up – Displays a pop-up for an incoming call when an
app is in use.
• Call reject – Allows you to set the call decline function.
Decline with message – When you want to decline a call, you can send a quick
message using this function. This is useful if you need to decline a call during a
• Call forwarding – Allows you to choose when to forward calls.
• Auto answer – Sets the time before a connected hands-free device automatically
answers an incoming call.
• Connection vibration – Vibrates your phone when the other party answers the
• Noise suppression – Suppresses background noise on your device during a call.
• Voice clarity – Enhances voice quality in noisy environments so you can hear
more clearly.
• Save unknown numbers – Allows you to add unknown numbers to contacts after
a call.
• Power key ends call – Allows you to use the Power key to end calls.
• Answer an incoming call – Checkmark to enable you to bring the device to your
ear to automatically answer the incoming call.
• Silence incoming calls – Checkmark to allow you to flip the device to silence
incoming calls.
• Call barring – Locks incoming, outgoing or international calls.
• Call duration – Allows you to view the call duration for various types of calls.
• Additional settings – Allows you to change the following settings.
Share & connect
• NFC – Your phone is an NFC-enabled cell mobile phone. NFC (Near Field
Communication) is a wireless connectivity technology that enables two-way
communication between electronic devices. It operates over a distance of a few
centimetres. You can share your content with an NFC tag or another NFC support
device by simply tapping it with your device. If you tap an NFC tag with your
device, it displays the tag content on your device.
Android Beam – When this feature is turned on, you can transfer app content to
another NFC-capable device by holding the devices close together. Just bring the device together (typically back to back) and then tap your screen.
The app determines what gets beamed.
• SmartShare Beam – Allows you to receive multimedia content via LG phones and
• Media server – Share media content with nearby DLNA-compatible devices.
• Miracast – Allows you to wirelessly mirror the phone screen and sound onto a
Miracast dongle or TV.
• LG AirDrive – Allows you to connect to PC to manage your phone. Set up LG
Bridge from LG Electronics website on PC before use. When you sign in to the
same LG Account on your phone and PC, you can use the LG AirDrive function.
• Printing – Allows you to print the content of certain screens (such as web pages
displayed in Chrome) to a printer connected to the same Wi-Fi network as your
Android device.
• USB tethering – Allows you to share the internet connection with your computer
via a USB cable.
• Wi-Fi hotspot – Allows you to create a hotspot and share your connection.
• Bluetooth tethering – Allows you to connect to other devices via Bluetooth.
• Help – Displays Help information about USB tethering, Wi-Fi hotspot, and Bluetooth
• Airplane mode – Airplane Mode (flight mode) allows you to use many of your
phone's features, such as games, and music, when you are in an area where
making or receiving calls or data use is prohibited. When you set your phone to
Airplane Mode, it cannot send or receive any calls or access online data.
• Mobile networks – This menu allows you to configure various mobile network
VPN – From your phone, you can add, set up, and manage virtual private networks
(VPNs) that allow you to connect and access resources inside a secured local
network, such as your corporate network.
Sound & notification
Sound profile
Allows you to set your phone's sound profile.
Adjust the phone’s volume settings to suit your needs and environment.
Allows you to set the ringtones for calls. You can also add a ringtone by tapping
the upper-right corner of the screen.
Ringtone ID
Allows you to compose ringtones based on phone number of incoming call.
Vibration strength
Allows you to set the vibration strength for calls, notifications and touch feedback.
Sound with vibration
Checkmark to set the phone to vibrate in addition to the ringtone when you receive
Vibration type
Allows you to choose the type of vibration.
Do not disturb
Allows you to set a schedule when to prevent interruptions from notifications. You can
set to allow certain features to interrupt when Priority only is set.
Lock screen
Allows you to choose if you want to show or hide notifications on the lock screen.
Allows you to prevent apps from displaying notifications or set apps to show
notifications with priority when Do not disturb is set to Priority only.
Notification LED
Tap the switch to toggle it On or Off. On activates the LED light for the notifications you
select, in the colour you set for each.
• Notification sound – Allows you to set the notification sound. You can also add a
notification sound by tapping in the upper-right corner of the screen.
• Vibrate on tap – Checkmark to vibrate when tapping the Home touch buttons and
during other UI interactions.
• Sound effects – Tap to set the dial pad touch tones, touch sounds and screen
lock sound.
• Message/call voice notifications – Tap the Message/call voice notifications
switch to toggle it On or Off. On allows your device to read out incoming calls and
message events automatically.
Home screen
• Select Home – Set Home or EasyHome as the default home.
Smart Bulletin – Tap the Smart Bulletin switch to toggle it On or Off. Activating
this feature adds an additional Home screen showing customised information.
• Theme – Sets the screen theme for your device. You can download new themes
from LG SmartWorld.
• Wallpaper – Sets the wallpaper to use on your Home screen.
• Screen swipe effect – Choose the desired type of effect to display when you
swipe from one Home screen canvas to the next.
• Allow Home screen looping – Displays the first screen after the last screen when
scrolling the Home screen.
• Help – Displays help information for the Home screen.
Lock screen
• Select screen lock – Set a screen lock type to secure your phone. Opens a set of
screens that guide you through drawing a screen unlock pattern.
If you enabled a Pattern lock type when you turn on your phone or wake up the
screen, you are asked to draw your unlock pattern to unlock the screen.
• Smart Lock – Sets to keep your phone unlocked with trusted device, places, face,
voice, or on-body detection.
• Screen swipe effect – Sets the screen swipe effect options.
This setting name may be Pattern effect if the Screen lock is set to Pattern.
Wallpaper – Allows you to set your Lock screen wallpaper.
Shortcuts – Allows you to choose the shortcuts available on the lock screen.
• Weather animation – Checkmark to show weather animation on the lock screen
for the current location.
• Contact info for lost phone – Allows you to display the owner information on the
lock screen in case the phone is lost.
• Lock timer – Sets the amount of time before the screen automatically locks after
the screen has timed out.
Power button instantly locks – Checkmark to instantly lock the screen when the
Power/Lock Button is pressed. This setting overrides the Security lock timer setting.
Home touch buttons
Set the Home touch buttons displayed at the bottom of all screens. Set which keys are
displayed, their position on the bar and what they look like.
< FONT >
Font type
Select the desired font type.
Font size
Select the desired font size.
Adjust the screen brightness by using the slider.
Auto-rotate screen
Set to switch orientation automatically when you rotate the phone.
Screen timeout
Set the time delay before the screen automatically turns off.
• Daydream - Select the screen saver to display when the phone is sleeping while
docked and/or charging.
• Motion sensor calibration – Allows you to improve the accuracy of the tilt and
speed of the sensor.
Language & keyboard
Select the language for the text on your phone and for configuring the on-screen
keyboard, including words that you've added to its dictionary.
• Language – Choose a language to use on your phone.
• Current keyboard – Allows you to select the default keyboard type.
• LG Keyboard – Tap the Settings icon to change the LG Keyboard settings.
• Google voice typing – Checkmark to select Google voice typing to enter data. Tap
the Settings icon to change the Google voice settings.
• Text-to-speech output – Tap to set the preferred engine or general settings for
text-to-speech output.
• Pointer speed – Adjust the pointer speed.
• Reverse buttons – Reverse the mouse buttons to use primary button on right.
Turn on location service, your phone determines your approximate location using Wi-Fi
and mobile networks. When you select this option, you're asked whether you consent to
allowing Google to use your location when providing these services.
• Mode – Sets the how your current location information is determined.
• My place – Locate your home for Smart settings.
• Camera – Checkmark to tag photos or videos with their locations.
• Google Location History – Allows you to choose your location information settings
as accessed by Google and its products.
Accounts & sync
Use the Accounts & sync settings menu to add, remove, and manage your Google and
other supported accounts. You also use these settings to control how and whether
all applications send, receive, and sync data on their own schedules and whether all
applications can synchronise user data automatically.
Gmail™, Calendar, and other applications may also have their own settings to control
how they synchronise data; see the sections on those applications for details. Tap ADD
ACCOUNT to add new account.
Allows you to add a cloud account to quickly and easily use a cloud service.
Checkmark to add users when phone locked.
Add user to share the phone with other people. Each user can have their own apps and
content in their own space. Anyone using the phone can change settings like Wi-Fi and
accept app updates that will affect everyone. Initial setup is required for new users to
use phone.
Use the Accessibility settings to configure accessibility plug-ins you have installed on
your phone.
• Vision
-- TalkBack – Allows you to set up the TalkBack function which assists people with
impaired vision by providing verbal feedback.
-- Message/call voice notifications – Tap
to toggle it On or Off. On allows
you to hear automatic spoken alerts for incoming calls and messages.
-- Screen shade – Checkmark to set the screen to a darker contrast.
-- Font size – Sets the font size.
-- Touch zoom – Allows you to zoom in and out by triple-tapping the screen.
-- Screen colour inversion – Checkmark to invert the colours of the screen and
-- Screen colour adjustment – Allows you to adjust the colours of screen and
-- Screen colour filter – Allows you to change the colours of screen and content.
-- Power key ends call – Checkmark so that you can end voice calls by pressing
the Power/Lock Key.
• Hearing
-- Captions – Allows you to customise caption settings for those with hearing
-- Notification LED – Allows you to activate the LED light for incoming calls and
-- Flash alerts – Checkmark to set the flash to blink for incoming calls and
-- Turn off all sounds – Checkmark to turn off all device sounds.
-- Audio type – Sets the audio type.
-- Sound balance – Sets the audio route. Move the slider on the slide bar to set it.
• Motor & cognition
-- Touch feedback time – Sets the touch feedback time.
-- Touch assistant – Show a touch board with easy access to common actions.
-- Screen timeout – Sets the amount of time before the backlight turns off
-- Touch control areas – Allows you to select an area of the screen to limit touch
activation to just that area of the screen.
• Accessibility features shortcut
Allow you to access selected features quickly when triple-tapping the Home button.
Auto-rotate screen
Checkmark to allow the phone to rotate the screen depending on the physical
phone orientation (portrait or landscape).
Switch Access
Allows you to interact with your device using one or more switches that work like
keyboard keys. This menu can be helpful for users with mobility limitations that
prevent them from interacting directly with the your device.
Shortcut key
Get quick access to apps by pressing the Volume Keys twice when the screen is off
or locked.
Use Google Settings to manage your Google apps and account settings.
Use the Security menu to configure how to help secure your phone and its data.
• Content lock – Select lock types to lock files for Gallery and memos for
QuickMemo+. Choose from Password or Pattern.
• Encrypt phone – Allows you to encrypt data on the phone for security. You will be
required to enter a PIN or password to decrypt your phone each time you power
it on.
• Encrypt SD card storage – Encrypt SD card storage and keep data unavailable
for other devices.
• Set up SIM card lock – Sets the PIN to lock your SIM card and allows you to
change the PIN.
• Password typing visible – Checkmark to briefly show each character of
passwords as you enter them so that you can see what you enter.
• Phone administrators – View or deactivate phone administrators.
• Unknown sources – Allow installation of non-Play Store applications.
• Verify apps – Disallow or warn before installation of apps that may cause harm.
• Storage type – Hardware-backed.
• Certificate management
-- Trusted credentials – Checkmark to allow applications to access your
phone's encrypted store of secure certificates and related passwords and other
credentials. You use credential storage to establish some types of VPN and Wi-Fi
connections. If you have not set a password for the secure credential storage,
this setting is dimmed.
-- Install from storage – Tap to install a secure certificate.
-- Clear credentials – Deletes all secure certificates and related credentials and
erases the secure storage's own password.
• Trust agents – Select apps to use without unlocking screen.
• Screen pin – You can enable your device to only show a certain app's screen
using screen pin.
• App usage access – Allows you to view usage information of apps on your phone.
Smart settings
Allows you to turn on/off, open or change something such as Wi-Fi, Music, Sound
profile according to where you are or what you do.
QuickCircle case
This menu allows you to select apps to be used directly on the cover in small view
using QuickCircle. Keep in mind that turning on these QuickCircle case settings may
result in irregular device behaviour.
Dual window
Allows you to configure the Dual Window feature.
• Auto-open – Checkmark to allow you to tap a link on the full screen or
attachments from emails to open Dual window.
• Help – Display tips for using Dual window.
Date & time
Set your preferences for how the date and time is displayed.
Storage & USB
You can monitor the used and available internal memory in the device.
Battery & power saving
• Battery usage – View battery usage.
• Battery percentage on status bar – Checkmark to display the battery level
percentage on the Status Bar next to the Battery icon.
Battery saver – Tap the Battery Saver switch to toggle it on or off. Sets the battery
charge percent level that automatically turns on Battery Saver. Chooser from
Immediately, 5% battery, and 15% battery.
• Game optimizer – Tap the Game optimizer switch to adjust the video quality in the
games to save battery.
You can monitor the memory used averagely and the memory used by apps in the
Smart cleaning
Allows you to manage unused apps and data.
Allows you to view details about the apps installed on your phone, manage their data,
and force them to stop.
Default message app
This menu allows you to choose what messaging app to use as your default messaging
Backup & reset
Change the settings for managing your settings and data.
• LG Backup – Backs up all information on the device and restores it in the event of
data loss or replacement.
• Back up my data – Back up app data, Wi-Fi passwords, and other settings to
Google servers.
• Backup account – Displays the account that is currently being used to back up
• Automatic restore – When reinstalling an app, restore backed up settings and
• Network settings reset – Reset all network settings.
• Factory data reset – Reset your settings to the factory default values and delete
all your data. If you reset the phone this way, you are prompted to re-enter the
same information as when you first started Android.
About phone
View legal information, check phone status and software versions, and perform a
software update.
LG Bridge Application
LG Bridge is an application that helps you conveniently manage images, music, videos,
documents, etc. saved on a LG mobile device on your PC. Also, you can update
software of a mobile device or back up your files such as contacts and images to your
• You can see detailed instructions on how to use LG Bridge in Help menu
after installing and opening the program.
• Supported features may vary depending on the device.
• The LG unified USB driver is a program required to connect an LG mobile
phone to a PC. It is automatically installed when installing LG Bridge.
Features of LG Bridge
Update software of a mobile device on your PC via USB
Back up and restore the data of your mobile device via USB
To download the LG Bridge software, please do the following:
1 Go to www.lg.com.
3 Select the model information and click GO.
4 Scroll down, select the PC SYNC tab > Windows or Mac OS > DOWNLOAD to
download LG Bridge.
LG Bridge Application
Minimum system requirements for LG Bridge installation
Windows OS
Mac OS
Operating System
Windows XP 32-bit
(Service Pack 3)
Windows Vista 32-bit/64-bit
Windows 7 32-bit/64-bit
Windows 8 32-bit/64-bit
Windows 8.1 32-bit/64-bit
Mac OS X 10.7 or later
1 GHz processor or faster
1 GHz processor or faster
2 GB RAM or more
2 GB RAM or more
Graphics Card
1024x768, 32-bit colour or
1024x768, 32-bit colour or
Hard Disk
At least 500 MB of free space
(additional space may be
required depending on the
amount of data to be stored)
At least 500 MB of free space
(additional space may be
required depending on the
amount of data to be stored)
Required Software
LG unified driver, Windows
Media Player 10 or later
LG unified USB driver
How to Connect Your Mobile Phone in LG Bridge
You can connect LG Bridge to another device using a USB cable.
Connection Type
Software update
Connecting USB cable
LG backup (data backup/restoration)
Connecting USB cable
LG Bridge Application
Phone software update
Phone software update
LG Mobile phone software update from the Internet
For more information about using this function, please visit http://www.lg.com/common/
index.jsp select your country and language.
This feature allows you to conveniently update the firmware on your phone to a newer
version from the Internet without needing to visit a service centre. This feature will only
be available if and when LG makes a newer firmware version available for your device.
Because the mobile phone firmware update requires the user's full attention for the
duration of the update process, please make sure you check all instructions and notes
that appear at each step before proceeding. Please note that removing the USB data
cable during the upgrade may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for selected
models at its own discretion and does not guarantee the availability of the
newer version of the firmware for all handset models.
LG Mobile Phone software update via Over-the-Air (OTA)
This feature allows you to conveniently update your phone's software to a newer
version via OTA, without connecting using a USB data cable. This feature will only be
available if and when LG makes a newer firmware version available for your device.
You should first check the software version on your mobile phone: Settings > General
tab > About phone > Update Center > Software Update > Check now for update.
Phone software update
• Your personal data from internal phone storage—including information about
your Google account and any other accounts, your system/application data
and settings, any downloaded applications and your DRM licence—might
be lost in the process of updating your phone's software. Therefore, LG
recommends that you backup your personal data before updating your
phone's software. LG does not take responsibility for any loss of personal
• This feature depends on your network service provider, region and country.
Phone software update
About this user guide
About this user guide
Before using your device, please carefully read this guide. This ensures that you
use your phone safely and correctly.
• Some of the images and screenshots provided in this guide may appear differently
on your phone.
• Your content may differ from the final product or from software supplied by service
providers or carriers. This content is subject to change without prior notice. For the
latest version of this guide, please visit the LG website at www.lg.com.
• Your phone's applications and their functions may vary by country, region or
hardware specifications. LG cannot be held liable for any performance issues
resulting from the use of applications developed by providers other than LG.
• LG cannot be held liable for performance or incompatibility issues resulting from
edited registry settings or modified operating system software. Any attempt to
customise your operating system may cause the device or its applications to work
• Software, audio, wallpaper, images, and other media supplied with your device are
licensed for limited use. If you extract and use these materials for commercial or
other purposes, you may be infringing copyright laws. As a user, you are fully are
entirely responsible for the illegal use of media.
• Additional charges may apply for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To avoid additional
charges, select a data plan suitable to your needs. Contact your service provider to
obtain additional details.
About this user guide
LG and the LG logo are registered trademarks of LG Electronics.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your
registration code in the DivX VOD section of your device setup menu.
DivX Certified® to play DivX® video up to HD 720p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are
used under license.
Dolby Digital Plus
Manufactured under license from Dolby Laboratories. Dolby, Dolby Digital Plus,
and the double-D symbol are trademarks of Dolby Laboratories.
About this user guide
These accessories are available for use with the your phone. (Items described below
may be optional.)
Travel adaptor
Quick Start Guide
• Stereo headset
• USB cable
• Battery
• Always use genuine LG accessories. The supplied items are designed only
for this device and may not be compatible with other devices.
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
This chapter lists some problems you might encounter when using your phone. Some
problems require you to call your service provider, but most are easy to fix yourself.
Possible causes
Possible corrective measures
SIM or
USIM card
There is no SIM
or USIM card in
the phone or it is
inserted incorrectly.
Make sure that the SIM or USIM card
is correctly inserted.
Signal is weak or
you are outside the
carrier network.
Move toward a window or into
an open area. Check the network
operator coverage map.
Operator applied
new services.
Check whether the SIM or USIM card
is more than 6~12 months old. If so,
change your SIM or USIM card at your
network provider's nearest branch.
Contact your service provider.
No network
Codes do
not match
To change a
security code,
must need to
confirm the
new code by
re-entering it.
If you forget the code, contact your
service provider.
The two codes
you entered do not
can be set
Calls not
cannot be
turned on
Possible causes
Possible corrective measures
Not supported by
service provider
or registration
Contact your service provider.
Dialing error
New network not authorised.
card inserted.
Check for new restrictions.
Pre-paid charge
limit reached.
Contact service provider or reset limit
with PIN2.
On/Off key pressed
too briefly.
Press the On/Off key for at least two
Battery is not
Charge battery. Check the charging
indicator on the display.
Battery is not
Charge battery.
temperature is too
hot or cold.
Make sure phone is charging at a
normal temperature.
Contact problem
Check the charger and its connection
to the phone.
No voltage
Plug the charger into a different outlet.
Charger defective
Replace the charger.
Wrong charger
Use only original LG accessories.
Possible causes
Possible corrective measures
Number not
The Fixed dialling
number function
is on.
Check the Settings menu and turn the
function off.
to receive/
send SMS
& photos
Memory full
Delete some messages from your
Files do not
Unsupported file
Check the supported file formats.
The screen
does not
turn on
when I
receive a
Proximity sensor
If you use a protection tape or case,
make sure it has not covered the area
around the proximity sensor. Make
sure that the area around the proximity
sensor is clean.
No sound
Vibration mode
Check the settings status in the sound
menu to make sure you are not in
vibration or silent mode.
Hangs up
or freezes
software problem
Try to perform a software update
through the website.
What functions
are available via
You can connect a Bluetooth audio
device, such as a Stereo/Mono
headset or car kit.
How can I back up
Contacts data can be synchronised
between your phone and your Google
Is it possible to set up
Synchronisation one-way sync with
Only two-way synchronisation is
Is it possible to
Synchronisation synchronise all email
The Inbox is automatically
synchronised. You can view other
folders by tapping
and selecting
Show all folders to choose a folder.
Do I have to log into
Once you have logged into Gmail, there
Gmail Log-In Gmail whenever I want
is no need to log into Gmail again.
to access Gmail?
Is it possible to filter
No, the phone does not support email
What happens when
I execute another
application while
writing an email?
Your email is automatically saved as
a draft.
Is there a file size limit
for using MP3 files as
There is no file size limit.
My phone does not
display the time of
receipt for messages
older than 24 hrs.
How can I view the
Open the conversation and touch and
hold the desired message. Then tap
Is it possible to install
another navigation
application on my
Any application that is available at Play
Store™ and is compatible with the
hardware can be installed and used.
Is it possible to
synchronise my
contacts from all my
email accounts?
Only Gmail and MS Exchange server
(company email server) contacts can
be synchronised.
Wait and
Is it possible to save
a contact with Wait
and Pause in the
If you transferred a contact using the
Wait & Pause functions saved into the
number, you cannot use those features.
You must save each number again.
How to save with Wait and Pause:
1. Tap
2. Dial the number, then tap .
3. Tap Add 2-sec pause or Add wait.
What are the phone's
security functions?
You can set the phone to require an
Unlock Pattern to be entered before
the phone can be accessed or used.
How do I create the
Unlock Pattern?
1. From the Home screen, touch and
2. Tap System settings > Display tab
> Lock screen.
3. Tap Select screen lock > Pattern.
The first time you do this, a short
tutorial about creating an Unlock
Pattern appears.
4. Set up your pattern by drawing it
then drawing it a second time for
Precautions to take when using the
pattern lock.
It is very important to remember the
unlock pattern you set. You can no
longer access your phone if you use
an incorrect pattern five times. You
have five chances to enter your unlock
pattern, PIN or password. If you have
used all 5 opportunities, you can try
again after 30 seconds. (Or, if you
preset the backup PIN, you can use
the backup PIN code to unlock the
What should I do if
I forget the unlock
If you forgot your pattern:
If you logged into your Google account
on the phone but failed to enter the
correct pattern 5 times, tap the Forgot
pattern button. You are then required
to log in with your Google account to
unlock your phone.
Will I know when my
memory is full?
Yes, you will receive a notification.
Is it possible to
change my phone's
The phone has multilingual capabilities.
To change the language:
1. From the Home screen, touch and
and tap System settings.
2. Tap General tab > Language &
keyboard > Language.
3. Tap the desired language.
How do I set up a
VPN access configuration is different
for each company. To configure VPN
access on your phone, you must
obtain the details from your company's
network administrator.
1. From the Home screen, touch and
My screen turns off
after only 15 seconds.
2. Tap System settings > Display tab.
Screen time
How can I change the
3. T
ap Screen timeout.
amount of time for the
4. Tap the preferred screen backlight
backlight to turn off?
timeout time.
Wi-Fi &
When the Wi-Fi and
mobile networks are
both available, which
service does my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there is no notification
when your phone switches from one to
the other.
To know which data connection is
being used, view the mobile network or
Wi-Fi icon at the top of your screen.
Is it possible to
remove an application
from the Home
Yes. Just touch and hold the icon until
the trash can icon appears at the top
and centre of the screen. Then, without
lifting your finger, drag the icon to the
trash can.
I downloaded an
application and it
causes a lot of errors.
How do I remove it?
1. From the Home screen, touch and
2. Tap System settings > General tab
> Apps.
3. Tap the application, then tap
Is it possible to charge
my phone using
Yes, the phone is charged through the
a USB data cable
USB cable regardless of whether the
without installing the
necessary drivers are installed.
necessary USB driver?
Can I use music files
for my alarm?
Yes. After saving a music file as a
ringtone, you can use it as an alarm.
1. Touch and hold a song in a library
list. In the menu that opens, tap Set
as ringtone > Phone ringtone or
Caller ringtones.
2. On the Alarm Clock Setting screen,
select the song as a ringtone.
Will my alarm be
audible or will it go off
if the phone is turned
No, this is not supported.
If my ringer volume
is set to vibrate, will I
hear my alarm?
Your alarm is programmed to be
audible even in these scenarios.
Hard Reset
How can I perform a
If your phone does not restore to its
factory reset if I cannot
original condition, use a hard reset
access the phone's
(factory reset) to initialise it.
Settings menu?
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