LG 72129, 72123, 72122 Owner's manual

LG 72129, 72123, 72122 Owner's manual
Use & Care Guide
Manual de Uso y Cuidado
English / Español
Models/Modelos: 795.7212*
Kenmore Elite
®
Bottom Freezer Refrigerator
Congelador Inferior Refrigerador
* = color number, número de color.
P/N MFL67700803
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
®
TABLE OF CONTENTS
Warranty............................................................................. 3
Protection Agreements............................................... 4
Durabase......................................................... 25
Important Safety Instructions............................ 5-7
Durabase Divider........................................... 25
Electrical & Grounding Requirements............... 7
Pullout Drawer................................................ 25
Parts and Features........................................................ 8
Water Filter ................................................ 26-29
Refrigerator Installation............................... 9-17
Care And Cleaning..................................... 30-31
Unpacking Your Refrigerator...........................9
General Cleaning Tips ................................. 30
Installation..................................................................... 10
Connecting the Water Line....................... 32-34
Removing/Replacing Your Refrigerator and Freezer Handles, Doors and Drawers........ 11-16
Troubleshooting Guide ............................. 35-42
Kenmore Connect ........................................... 43
Leveling and Door Alignment.......................17
Service ...............................................Back Cover
Using Your Refrigerator............................. 18-26
Setting the Controls...................................18-19
Automatic Icemaker...................................... 20
Freezer Section
Food Storage Guide ..................................... 21
Refrigerator Section
Water Dispenser............................................ 22
Refrigerator Shelves................................................. 23
Humidity Controlled Crisper......................... 24
Glide ‘N’ Serve..................................................24
Door Bins ........................................................... 25
Dairy Bin.......................................................... 25
2
WARRANTY
REFRIGERATOR WARRANTY
®
Kenmore Elite Limited Warranty
When this appliance is installed, operated and maintained according to all supplied
instructions, the following warranty coverage applies. To arrange for warranty service,
call 1-800-4-MY-HOME® (1-800-469-4663).
• For one year from the date of purchase, free repair will be provided if any non-consumable part of this
appliance fails due to defective materials or workmanship. This coverage applies for only 90 days from
the purchase date if this product is ever used for other than private household purposes.
• For five years from the date of purchase, a defective sealed refrigerant system will be repaired free of
charge. This coverage applies for only one year from the date of purchase if this appliance is ever used
for other than private household purposes.
This warranty covers only defects in material and workmanship, and will NOT pay for:
1. Consumable parts that can wear out from normal use, including but not limited to filters, belts, light
bulbs, and bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to the all
instructions supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its
intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils
other than those recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided
herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose,
are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or
consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or
consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so
these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada.
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
3
PROTECTION AGREEMENTS
Master Protection Agreements
• Power surge protection against electrical damage due
to power fluctuations.
Congratulations on making a smart purchase. Your new
Kenmore® product is designed and manufactured for
years of dependable operation. But like all products,
it may require preventive maintenance or repair from
time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
• $250 Food Loss Protection annually for any food
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
• Rental reimbursement if repair of your covered
product takes longer than promised.
The Master Protection Agreement also helps extend
the life of your new product. Here’s what the
Agreement* includes:
• 10% discount off the regular price of any non-covered
repair service and related installed parts.
• Parts and labor needed to help keep products
operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage— real protection.
Once you purchase the Agreement, a simple phone call
is all that it takes to schedule service. You can call at
any time day or night, or schedule a service appointment
online.
• Expert service by a force of more than 10,000
authorized Sears service technicians, which means
someone you can trust will be working on your product.
The Master Protection Agreement is a risk free purchase.
If you cancel for any reason during the product warranty
period, we will provide a full refund or a prorated refund
anytime after the product warranty period expires.
Purchase your Master Protection Agreement today!
• Unlimited service calls and nationwide service, as
often as you want us, whenever you want us.
Some limitations and exclusions apply.
• “No-lemon” guarantee – replacement of your covered
product if four or more product failures occur within
twelve months.
For prices and additional information in the
U.S.A. call 1-800-827-6655.
• Product replacement if your covered product can’t be
fixed.
* Coverage in Canada varies on some items. For full
details call Sears Canada at 1-800-361-6665.
• Annual Preventive Maintenance Check at your request
– no extra charge.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. or Canada call
1-800-4-MY-HOME®.
• Fast help by phone – we call it Rapid Resolution
– phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual.”
PRODUCT RECORD
In the space below, record the date of purchase, model and serial number of your product. You will find the model and
serial number printed on an identification label located on the interior liner of the refrigerator compartment. Have these
items of information available whenever you contact Sears concerning your product.
Model No.___________________ Date of Purchase ___________________
Serial No.___________________
Save these instructions and attach your sales receipt for future reference.
4
IMPORTANT SAFETY INSTRUCTIONS
BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:
DANGER
You will be killed or seriously injured if you do not follow instructions.
WARNING
You can be killed or seriously injured if you do not follow instructions.
CAUTION
Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
WARNING
To reduce the risk of fire, electric shock, or personal
injury when using your product, basic safety precautions
should be followed, including the following.
Read all instructions before using this appliance.
• NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug firmly and pull it
straight out from the outlet.
• Immediately repair or replace all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either the plug or connector end.
• Do not modify or extend the power cord length. It
could cause electric shock or fire.
• When moving your refrigerator away from the wall, be
careful not to roll over or damage the power cord.
• DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
• DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.
• Keep fingers out of pinch point areas; clearances
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
• Unplug your refrigerator before cleaning or making
any repairs.
NOTE: It is strongly recommended that any service be
performed by a qualified technician.
SAVE THESE INSTRUCTIONS
5
WARNING
• Before replacing a burned-out or broken light bulb,
unplug the refrigerator or turn off power at the circuit
breaker or fuse box in order to avoid contact with a live
wire filament. (A burned-out light bulb may break when
being replaced exposing the wire filament.)
• DO NOT touch the automatic ice making mechanism
while the refrigerator is plugged in.
• DO NOT refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:
…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 39°F (4°C).
…Thawed ground meats, poultry or fish that have any
off-odor or off-color should not be refrozen and should
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be dangerous to eat.
Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
is affected less than that of many other foods. Use
refrozen foods as soon as possible to save as much of
their quality as you can.
NOTE: Some models have LED interior lighting and
service should be performed by a qualified technician.
WARNING: Setting either or both controls to the
OFF position does not remove power to the light circuit.
• When you are finished, reconnect the refrigerator to
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
• This refrigerator must be properly installed in
accordance with the Attention Installer Instructions that
were taped to the front of the refrigerator.
• After your refrigerator is in operation, do not touch the
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely cold
surfaces.
SAVE THESE INSTRUCTIONS
DANGER: RISK OF CHILD ENTRAPMENT
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:
• Take off the doors.
• Leave the shelves in place so that
children may not easily climb inside.
Junked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the instructions
at right to help prevent accidents (child entrapment and
suffocation).
6
CFC/HCFC DISPOSAL
Your old refrigerator may have a cooling system
that used CFCs or HCFCs (chlorofluorocarbons or
hydrochlorofluorocarbons). CFCs and HCFCs are
believed to harm stratospheric ozone if released to the
atmosphere. Other refrigerants may also cause harm to
the environment if released to the atmosphere.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
by a qualified technician. If you intentionally release
refrigerant, you may be subject to fines and imprisonment
under provisions of environmental legislation.
ELECTRICAL & GROUNDING REQUIREMENTS
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
USE OF EXTENSION CORDS
Because of potential safety hazards under certain
conditions, the use of an extension cord is not
recommended. However, if you still elect to use an
extension cord, it is absolutely necessary that it be a ULlisted (USA), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet, and that
the electrical rating of the cord be 15 amperes (minimum)
and 120 volts.
WARNING
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the circuit
checked by a qualified electrician to make sure the
outlet is properly grounded.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
3-prong
grounding type
wall receptacle
3-prong
grounding
plug
Ensure proper
ground exists
before use.
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
Use a receptacle that cannot be turned off with a switch
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.
7
PARTS AND FEATURES
A
L
B
C
D
D
I
M
J
E
K
F
G
H
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.
A
B
C
D
E
F
G
Refrigerator Light
Water Filter
Refrigerator Shelves
Modular Door Bins
Humidity Controlled Crisper
Glide ‘N’ Serve
Automatic Icemaker
H
I
J
K
L
M
Ice Bin
Pullout Drawer
Durabase
Durabase Divider
Dairy Bin
Water Tank Cover
8
REFRIGERATOR INSTALLATION
WARNING
WARNING
Excessive Weight Hazard:
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
the floor. Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator when
trying to move it, as floor damage could occur.
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warningtype labels, the model and serial number label, or
the Tech Sheet that is located under the front of the
refrigerator, behind the base grille.
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish
soap over the adhesive with your fingers. Wipe with warm
water and dry.
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
WARNING
Explosion Hazard:
Keep flammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to do so
can result in fire, explosion, or death.
9
REFRIGERATOR INSTALLATION
BASE GRILLE INSTALLATION
INSTALLATION (continued)
To remove the base grille:
1) Open the Freezer Drawer. (Drawer not shown for
clarity.)
2) Once the drawer is open, and there is sufficient
clearance, remove the screws on the top of
the cover.
1. To avoid noise and vibration, the unit must be leveled
and installed on a solidly constructed floor. If required,
adjust the leveling legs to compensate for unevenness
of the floor. The front should be slightly higher than
the rear to aid in door closing. Leveling legs can be
turned easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to the right to
lower it. (See LEVELING AND DOOR ALIGNMENT.)
To replace the base grille:
Place the cover into position and then insert and
tighten the screws.
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
2. Install this appliance in an area where the temperature
is between 55°F (13°C) and 110°F (43°C). If the
temperature around the appliance is too low or high,
cooling ability may be adversely affected.
3. Select a place where a water supply can be easily
connected for the automatic icemaker.
NOTE: The water pressure must be between 20 and
120 psi on models without a water filter and between
40 and 120 psi on models with a water filter.
PRIOR TO USE
1. Clean your refrigerator thoroughly and wipe off all
dust that accumulated during shipping.
4. Too small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at least 24
inches (61 cm) in front of the refrigerator to open the
doors and at least 2 inches (5.08 cm) between the
back of the refrigerator and the wall.
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Allow your refrigerator to run for at least two to three
hours before putting food in it. Check the flow of
cold air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.
INSTALLATION
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
WARNING
2” (5.08 cm)
Shock Hazard:
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
10
REFRIGERATOR INSTALLATION
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow
opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE REFRIGERATOR
DOOR HANDLE
Mounting
Fasteners
NOTE: Handle appearance may vary from
illustrations on this page.
Removing Refrigerator Handle
Set Screw
Loosen the set screws with a 3/32 in. Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in. Allen
wrench.
Allen
Wrench
HOW TO REPLACE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from
illustrations on this page.
Replacing Refrigerator Door Handle
Place the handle on the door by fitting
the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in Allen wrench.
NOTE: If the handle mounting fasteners
need to be tightened or removed, use a
¼ in. Allen wrench.
Mounting
Fasteners
11
REFRIGERATOR INSTALLATION
REFRIGERATOR
INSTALLATION
NOTE:
Removing the
doors is always recommended when it is necessary to move the refrigerator through a narrow
REFRIGERATOR
INSTALLATION
opening. If it is necessary to remove the handles, follow the directions below.
NOTE:
Removing
doors
is always
recommendedwhen
whenit itisisnecessary
necessarytotomove
movethe
therefrigerator
refrigerator through
through a
a narrow
NOTE:
Removing
thethe
doors
is always
recommended
narrow
opening.
If
it
is
necessary
to
remove
the
handles,
follow
the
directions
below.
opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE FREEZER DOOR HANDLE
HOW
TO
REMOVE
FREEZER
DOOR
HANDLE on
NOTE:
Handle
appearance
may vary
fromHANDLE
illustrations
HOW
TO
REMOVE
FREEZER
DOOR
thisNOTE:
page. Handle appearance may vary from illustrations on
NOTE:
Handle appearance may vary from illustrations on
this page.
this page.
Removing Freezer Drawer Handle
Removing Freezer Drawer Handle
Removing
Drawer
Handle
Loosen theFreezer
set screws
located
on the lower side of the
Loosen
the
set
screws
located
on thewrench
lower side
ofremove
handlethe
withsetascrews
1/8 in. (3.1
mm)onAllen
and
Loosen
located
the lower
side
of the
the
handle
with
a ⅛ in.
Allen
wrench
and
remove
the
the handle.
handle
with a 1/8 in. (3.1 mm) Allen wrench and remove
handle.
the
handle.
NOTE:
If Ifthethehandle
needtotobebe
NOTE:
handlemounting
mounting fasteners
fasteners need
tightened
or
removed,
use
a
¼
in.
(6.4
mm)
NOTE:
If the or
handle
mounting
toAllen
be
tightened
removed,
use a fasteners
¼ in. Allenneed
wrench.
wrench.
tightened or removed, use a ¼ in. (6.4 mm) Allen
wrench.
HOW TO REPLACE FREEZER DOOR HANDLE
HOW
TO
REPLACE
FREEZER
DOOR
HANDLE
HOW
TO
REPLACE
FREEZER
DOOR
HANDLE
NOTE:
Handle
appearance
may vary
from illustrations
on
this page.
NOTE:
Handleappearance
appearancemay
mayvary
vary
from
illustrations
NOTE:
Handle
from
illustrations
on on
this page.
page.
Replacing Freezer Drawer Handle
Replacing
Handle
Place theFreezer
handleDrawer
on
the door
by fitting the handle
Replacing
Freezer
Drawer
Handle
footprints over the mounting fasteners and tightening
Place
ononthe
door
byby
fitting
thethe
handle
Place
the
handlewith
door
fitting
handle
thethe
set handle
screws
athe
1/8
in. Allen
wrench.
footprints
over
the
mounting
fasteners
and
tightening
footprints
over
the
mounting
fasteners
and
tightening
NOTE:
If thewith
handle
mounting
fasteners
need to be
the
set
aa1/81/8
in.
mm)
Allen
wrench.
thetightened
set screws
screws
in.(3.1
Allen
wrench.
or with
removed,
use
a(3.1
¼mm)
in. Allen
wrench.
NOTE:
need
to be
NOTE:IfIfthe
thehandle
handlemounting
mountingfasteners
fasteners
need
to be
tightened
or
removed,
use
a
¼
in.
(6.4
mm)
Allen
tightened or removed, use a ¼ in. (6.4 mm) Allen
wrench.
wrench.
12
REFRIGERATOR INSTALLATION
REMOVING AND REPLACING
REFRIGERATOR DOORS
CAUTION: Before you begin, remove food and bins
from the doors.
(2)
WARNING
(1)
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
(3)
(4)
(5)
(6)
WARNING
(7)
Electrical Shock Hazard
(8)
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Pull out the tube (3).
4. Disconnect all wire harnesses (4).
5. Remove the grounding screw (5).
6. Rotate hinge lever (6) counterclockwise. Lift the top hinge (7) free of the hinge lever latch (8).
CAUTION: When lifting the hinge free of the latch,
be careful that the door does not fall forward.
7. Lift the door from the middle hinge pin and remove the
door.
8. Place the door, inside facing up, on a non-scratching
surface.
• Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
• Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
To remove the left refrigerator door:
On the back of the refrigerator, pull the water tube out of
the collet fitting on the connector by pressing the fitting
release ring (see picture below).
To remove the right refrigerator door:
(2)
(1)
(3)
(4)
(5)
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Rotate the hinge lever (3) clockwise. Lift the top hinge
(4) free of the hinge lever latch (5).
CAUTION: When lifting the hinge free of the latch, be careful that the door does not fall forward.
4. Lift the door from the middle hinge pin and remove
the door.
5. Place the door, inside facing up, on a non-scratching
surface.
13
REFRIGERATOR INSTALLATION
Reinstalling the Refrigerator Door
Left Door
Right Door
1. Lower the door onto middle hinge pin (9).
2. Fit top hinge (4) over hinge lever latch (5) and into
place. Rotate lever (3) counterclockwise to secure
hinge.
3. Hook the tabs on right side of hinge cover (2) under
the edge of the top hinge (4) and position the cover in
place. Insert and tighten the cover screw (1).
1. Lower the door onto middle hinge pin (10).
2. Fit top hinge (7) over hinge lever latch (8) and into
place. Rotate lever (6) clockwise to secure
(2) hinge.
(1)
3. Install the grounding screw (5) and connect the two
wire harnesses (4).
(3)
4. Push the water tube (3) located (4)
at the top of the left
(5)
door into the hole beside the left hinge
on the top of
the cabinet until it exits through the back.
5. Insert the water supply tube (3) into the connector until
you see only one scale mark. Fully insert the tube over
⅝ in. (15 mm).
6. Hook tabs on left side of hinge cover (1) under the
edge of the top hinge (7) and position the cover in
place. Insert and tighten the cover screw (1).
(2)
(1)
(3)
(4)
(5)
(6)
(7)
(8)
(10)
(9)
CAUTION
Collet
Tube
After inserting, pull the tube to
make sure that it is secure and
reinsert the clip.
Scale Mark
Clip
14
REFRIGERATOR INSTALLATION
HOW TO REMOVE AND INSTALL THE
FREEZER DRAWER
• With both hands, graspREFRIGERATOR
the sides of the door
and pull it
INSTALLATION
up to separate it from the rails.
•W
IMPORTANT: To avoid possible injury or product or
HOW
TO REMOVE THE FREEZER DRAWER
property damage, you will need two people to perform the
to
REFRIGERATOR
WARNING: Use two or more people
to remove and
install the freezer drawer. Failure to do so can result in
back or other
injury.Drawer
1. Removing
Freezer
following instructions.
HOW TO REMOVE AND INSTALL THE
Pullthethe
drawer
open
to extension.
full extension.
• Pull
drawer
open
to full
Remove the lower
FREEZER
DRAWER
basket by lifting basket from rail system.
• Remove the rail screw (2) on both the left and right rails.
Remove the screws 2 of the rail on both sides.
INSTALLATION
• With both
2 hands, grasp the sides of the door and pull it
up to separate it from the rails.
IMPORTANT: To avoid possible injury or product or
property damage, you will need two people to perform the
following instructions.
1
1. Removing Freezer Drawer
w CAUTION: When you remove the drawer, do not hold
the handle. The handle may come off and it could
personal injury.
REFRIGERATORcause
INSTALLATION
• Pull the drawer open to full extension. Remove the lower
basket
by lifting
basket from
rail system.
HOW
TO REMOVE
AND
INSTALL THE
Grasp the drawer on each side and pull it up to
• With
both hands,
the sides of the door and pull it
separate
it fromgrasp
the rails.
up to separate it from the rails.
FREEZER DRAWER
IMPORTANT: To avoid possible injury or product or
property damage, you will need two people to perform the
• Press
inthe
thetabs
tabs on
on each
the railofcovers
and
lift them
to them
Press
the 1rail
covers
anduplift
following
instructions.
separate
from
the
rail
assembly.
up to separate from the rail assembly.
13
w CAUTION: When you remove the drawer, do not hold
the handle. The handle may come off and it could
cause personal injury.
1. Removing Freezer Drawer
• Pull the drawer open to full extension. Remove the lower
basket by lifting basket from rail system.
With both hands, hold the center bar and push it in to
allow
both rails
to slide
in simultaneously.
w
CAUTION:
When
you remove
the drawer, do not hold
1 lift them up to
• Press in the tabs on the rail covers and
separate from the rail assembly.
the handle. The handle may come off and it could
causehands
personal
injury.
• With both
hold
the center bar and push it in
to slide both rails in at the same time.
• Remove the rail screw (2) on both the left and right rails.
2
• Press in the tabs on the rail covers and lift them up to
separate from the rail assembly.
CAUTION: Do not hold the handle when removing or
•replacing
With both
center
and
thehands
drawer.hold
The the
handle
may bar
come
offpush
and itit in
to slide
both
rails ininjury.
at the same time.
could
cause
personal
• Remove the rail screw (2) on both the left and right rails.
2
• With both hands hold the center bar and push it in
to slide both rails in at the same time.
• Remove the rail screw (2) on both the left and right rails.
13
2
15
2. Installing
Freezer
Drawer
• Fully
extend the
rails by
grasping the center bar with
both
hands
andthe
pulling
straight
out.the center bar with
• Fully
extend
rails by
grasping
•both
Hook
theand
door
support
(1)INSTALL
into the railTHE
tabs (2) on both
HOW
TO
REMOVE
AND
hands
pulling
straight
out.
REFRIGERATOR
INSTALLATION
sides. DRAWER
FREEZER
Assembly Hole
•
Left
Rail
Cover
Left
Make
sure you
Rail Cover
have the correct rail cover for each side.
1
Right
Rail Cover
HOW
TO REPLACE
FREEZER DRAWER
2. Installing
Freezer THE
Drawer
• Align the tabs on the covers with the assembly holes on
• Align
the the
covers
the in
assembly
on
• Fully extend the rails by grasping the center bar with
eachthe
rail,tabs
andon
snap
rail with
covers
place toholes
secure.
Left
each
rail,
and
snap
the
rail
covers
in
place
to
secure.
With
both
hands,
pull
out
the
center
bar
until
the
rail
With
the
drawer
pulled
out
to
full
extension,
insert the
both hands and pulling straight out.
Rail Cover
• With
the drawer
pulled
to full extension, insert the
4 in the
rail out
assembly.
is fully extended.
lower
basket
2
lower basket (4) in the rail assembly.
4
• Align the tabs on the covers with the assembly holes on
• Lower door into final position and tighten the screws (3). each rail, and snap the rail covers in place to secure.
Assembly
Hole
Assembly
Hole
3
Hook
thethedoor
support
into
the
tabs
onon
• Hook
door
support
the
rail
both sides.
• Hook
the
door
support(1)
(1)into
into
therail
railtabs
tabs (2)
(2)
onboth
sides.
sides.
11
w WARNING:
If the Durabase
divider
is removed,
there
WARNING:
If the Durabase
divider
is removed,
there
is is
enough
open
space
for
children
or
pets
to
crawl
inside.
enough open space for children or pets to crawl inside.
To prevent
accidental
childpet
andentrapment
pet entrapment
To prevent
accidental
child and
or or
suffocation
risk,
DO NOT
allow
them
to touch
or go
suffocation
risk,
DO
NOT
allow
them
to
touch
or
go
•• With
pulled
out
toto
fullfull
extension,
insert
thethe
Withthe
thedrawer
drawer
pulled
out
extension,
insert
near
the
freezer
drawer.
near
the
freezer
drawer.
Assembly
Hole
lower basket (4) in the rail assembly.
22
lower basket (4) in the rail assembly.
w WARNING:
DO step
NOTor
step
sit down
on freezer
WARNING:
DO NOT
sit or
down
on freezer
drawer.
drawer.
4
• Hook the door support (1) into the rail tabs (2) on both
sides.
1
4
• Lower
door into into
final position
and tighten the
screws
(3). the
Lower
thedoor
drawer
its final
and
tighten
• Lower
into final position
andposition
tighten the
screws
(3).
screws 3 .
3
14
3
• With the drawer pulled out to full extension, insert the
2
w WARNING:
the Durabase
removed, there is
lowerIfbasket
(4) in divider
the railisassembly.
wenough
WARNING:
the Durabase
divider
is to
removed,
there is
open Ifspace
for children
or pets
crawl inside.
enough
open
space for
children
pets to crawl
To
prevent
accidental
child
and petorentrapment
or inside.
To preventrisk,
accidental
child
and
pettoentrapment
suffocation
DO NOT
allow
them
touch or goor
suffocation
risk,drawer.
DO NOT allow them to touch
or go
near
the freezer
4
near the freezer drawer.
w WARNING: DO NOT step or sit down on freezer
• Lower door into final position and tighten the screws (3). drawer.
w WARNING: DO NOT step or sit down on freezer
drawer.
3
14
14
w WARNING: If the Durabase divider is removed, there is
enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
suffocation risk, DO NOT allow them to touch or go
near the freezer drawer.
w WARNING: DO NOT step or sit down on freezer
drawer.
14
16
REFRIGERATOR INSTALLATION
LEVELING AND DOOR ALIGNMENT
Door Alignment
If the space between your doors is uneven, follow the
instructions below to align the doors:
Leveling
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the
final position.
Your refrigerator has two front leveling legs—one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator
seems unsteady, or you want the doors to close more
easily, adjust the refrigerator’s tilt using the instructions
below:
NOTE: Tools Required: 11/16” wrench or flat blade
screwdriver.
1. With one hand, lift up the door that you would like to
raise at the middle hinge.
2. With your other hand, use pliers to insert snap ring as
shown.
3. Insert additional snap rings until the doors are aligned.
(Three snap rings are provided with the refrigerator in
the Use & Care Guide packet.)
1. Turn the leveling leg to the left to raise that side of
the refrigerator or to the right to lower it. It may take
several turns of the leveling leg to adjust the tilt of the
refrigerator.
NOTE: Having someone push backward against the top of
the refrigerator takes some weight off of the leveling legs.
This makes it easier to adjust the legs.
2. Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt
the refrigerator slightly more to the rear by turning
both leveling legs to the left. It may take several more
turns, and you should turn both leveling legs the same
amount.
NOTE: Your refrigerator is uniquely designed with
two fresh food doors. Either door can be opened or
closed independently of the other. You may have to
exert slight pressure on the doors to get them to close
completely.
17
USING YOUR REFRIGERATOR
SETTING THE CONTROLS
NOTE: When changing control settings, wait 24 hours
before making additional adjustments. The controls are
set correctly when milk or juice is as cold as you would
like and when ice cream is firm. If the temperature in
either compartment is too cold or too warm, change the
setting one increment at a time. Wait 24 hours for the
change to stabilize before adjusting again.
AIRFLOW
The refrigerator control functions as the thermostat for the
entire appliance (refrigerator and freezer sections). The
colder the setting, the longer the compressor will run to
keep the temperature colder. The freezer control adjusts
the cold air flow from the freezer to the refrigerator.
Setting the freezer control to a lower temperature keeps
more cold air in the freezer compartment to make it
colder.
Dispenser
Some dripping may occur after dispensing water. Hold
your cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
Cold air circulates from the freezer to the fresh food
section and back again through air vents in the wall
dividing the two sections. Be sure not to block vents while
packing your refrigerator. Doing so will restrict airflow
and may cause the refrigerator temperature to become
too warm or cause interior moisture buildup. (See air flow
diagram below.)
NOTE: The dispenser will not work if any door is left
open or if the control lock is engaged.
Ultra Ice
• When you press the Ultra Ice button, the Ultra Ice
graphic will illuminate in the display and will continue
for 24 hours. The function will automatically shut off
after 24 hours.
• You can stop this function manually by touching the
button one more time.
• This function increases both ice making and freezing
capabilities.
Water Filter Reset
When the water filter indicator turns on, you have to
change the water filter. After changing the water filter,
press and hold the Ultra Ice (Filter Reset) button for three
seconds to turn the indicator light off. You need to change
the water filter approximately every six months.
Temperature
Light
Press the Light button to turn the light on and off. When
dispensing water, a light underneath the water switch will
illuminate.
• The Refrigerator Temp Control ranges from 33°F
to 46°F (0°C to 8°C). Press the Refrigerator Temp button
to cycle through the available temperature settings one
increment at a time.
• The Freezer Temp Control range is from -6°F to
8°F (-21°C to -13°C). Press the Freezer Temp button to
cycle through the available temperature settings one
increment at a time.
18
USING YOUR REFRIGERATOR
Articulating Mullion
This feature is a metal strip attached to the left door
that articulates (rotates) 90 degrees as the door is
closed, forming a mullion (base) for the left and right
door gaskets to seal against.
Control Lock
• When power is initially connected to the refrigerator,
the Lock function is off.
• If you want to activate the Lock function to lock other
buttons, press and hold the Door Alarm button for
three seconds or more. The Lock icon will display and
the Lock function is now enabled.
• When the Lock function is activated, no other buttons
will work. The dispenser pad is also deactivated.
• To disable the Lock function, press and hold the Door
Alarm button for approximately three seconds.
Caution When Closing the Door
Demo Mode (For Store Use Only)
The Demo Mode disables all cooling in the refrigerator
and freezer sections to conserve energy while on display
in a retail store. When activated, OFF will display on the
control panel.
CAUTION
To reduce the risk of scratching the door or breaking the
door mullion, please make sure that the refrigerator door
mullion is always folded in.
To deactivate:
With either refrigerator door opened, press and hold the
Refrigerator Temp and Ultra Ice buttons at the same time
for five seconds. The control panel will beep and the
Demo Mode
temperature settings will display to confirm
is deactivated. Use the same procedure to activate the
Demo Mode.
Door Alarm
• When power is connected to the refrigerator, the door
alarm is initially set to ON. When you press the Door
Alarm button, the display will change to OFF and the
Door Alarm function will deactivate.
• When either the refrigerator or the freezer door is left
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
• When you close the door, the door alarm will stop.
19
USING YOUR REFRIGERATOR
AUTOMATIC ICEMAKER
The icemaker will produce approximately 80-100 cubes
in a 24-hour period, depending on freezer compartment
temperature, room temperature, number of door openings
and other operating conditions.
WARNING
Personal Injury Hazard
DO NOT place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.
• It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for full
ice production to occur.
• Ice making stops when the bin fills to the lever of the
feeler arm.
• To turn off the automatic icemaker, set the icemaker
switch to OFF (O). To turn on the automatic icemaker,
set the switch to ON (I).
• The water pressure must be between 20 and
120 psi on models without a water filter and between
40 and 120 psi on models with a water filter to
produce the normal amount and size of
ice cubes.
Icemaker
CAUTION
Power Switch
Feeler Arm (sensor)
NORMAL SOUNDS YOU MAY HEAR
• Throw away the first few batches of ice (about 24
cubes). This is also necessary if the refrigerator has not
been used for a long time.
• The icemaker water valve will buzz as the icemaker fills
with water. If the power switch is in the ON (I) position,
it will buzz even if it has not yet been hooked up to
water. To stop the buzzing, move the power switch to
OFF (O).
NOTE: Keeping the power switch in the ON (I) position
before the water line is connected can damage the
icemaker.
• You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker refills.
• Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.
• Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.
WHEN YOU SHOULD SET THE ICEMAKER
POWER SWITCH TO OFF (O)
PREPARING FOR VACATION
Set the icemaker power switch to OFF (O) and shut off
the water supply to the refrigerator.
NOTE: The ice bin should be emptied anytime the
icemaker ON/OFF switch is turned to the OFF (O)
position.
If the ambient temperature will drop below freezing, have
a qualified technician drain the water supply system to
prevent serious property damage due to flooding caused
by ruptured water lines or connections.
• When the water supply will be shut off for several
hours.
• When the ice bin is removed for more than one or two
minutes.
• When the refrigerator will not be used for several days.
NOTE: The ice bin should be emptied when the
icemaker ON/OFF switch is turned to the OFF position.
20
USING YOUR REFRIGERATOR
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
Items STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages. Be careful to leave enough room at the
front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE: Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze. Cooling hot
foods before freezing saves energy.
How to
Butter or
margarine
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Cheese
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Milk
Wipe milk cartons. For best
storage, place milk on interior
shelf.
Eggs
Store in original carton on interior
shelf, not on door shelf.
Fruit
Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in a
completely closed paper bag on a
refrigerator shelf.
Leafy
vegetables
Remove store wrapping and trim
or tear off bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Vegetables
with skins
(carrots,
peppers)
Place in plastic bags or plastic
container and store in crisper.
Fish
Store fresh fish and shellfish in
the freezer section if they are not
being consumed the same day of
purchase. It is recommended to
consume fresh fish and shellfish the
same day purchased.
Leftovers
Cover leftovers with plastic wrap,
aluminum foil, or plastic containers
with tight lids.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Packaging recommendations:
• Rigid plastic containers with tight-fitting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps
• Specified freezer-grade self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
CAUTION: Do not keep beverage cans or plastic
food containers in the freezer compartment. They may
break or burst if they freeze.
21
USING YOUR REFRIGERATOR
REFRIGERATOR SECTION
WATER DISPENSER
WATER TRAY
To dispense cold water, push on the dispenser switch
with a glass.
To remove the tray, press down on either of the front
corners and pull out.
NOTE: There is no drain beneath the tray. You may
need to empty the tray of any liquid that collects in it.
Dispenser Switch
Push
Some dripping may occur after dispensing. Hold your
cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
To replace the tray, slightly tilt up the front of the tray
and snap the tabs into the holes.
Holes
22
Tabs
USING YOUR REFRIGERATOR
REFRIGERATOR SHELVES
The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have glass
or wire shelves.
Adjusting the shelves to fit different heights of items will
make finding the exact item you want easier. Doing so will
also reduce the amount of time the refrigerator door is
open which will save energy.
IMPORTANT: Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
CAUTION: Glass shelves are heavy. Use special care
when removing them.
To reinstall a shelf—Tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired height.
Then, lower the front of the shelf so that the hooks
drop into the slots.
Adjusting Shelves (Cantilever)
Remove shelves from the shipping position and replace
shelves in the position you want.
To remove a shelf—Tilt up the front of the shelf in the
direction of 1 and lift it in the direction of 2 . Pull
the shelf out.
CAUTION: Make sure that shelves are level from one
side to the other. Failure to do so may result in the shelf
falling or spilling food.
Folding Shelf (on some models)
You can store taller items, such as a gallon container
or bottles, by simply pushing the front half of the shelf
underneath the back half of the shelf. Pull the front of the
shelf toward you to return to a full shelf.
23
USING YOUR REFRIGERATOR
GLIDE ‘N’ SERVE
HUMIDITY CONTROLLED CRISPER
The crispers provide fresher tasting fruit and vegetables by
letting you easily control humidity inside the drawer.
You can control the amount of humidity in the moisturesealed crispers by adjusting the control to any setting
between VEGETABLES and FRUIT.
• VEGETABLES keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
• FRUIT lets moist air out of the crisper for best storage
of fruit.
The Glide ‘N’ Serve provides storage space with a
variable temperature control that keeps the compartment
colder than the refrigerator temperature. This drawer can
be used for large party trays, deli items, or beverages.
NOTE: It is not recommended that this drawer be used for
fruits and vegetables.
ST
S
S
ST
HUMIDITY SETTING
S
VEG ETABLE
FRUIT
Glide ‘N’ Serve Control
The control regulates the air temperature in the drawer.
Set the control level to COLD to provide normal refrigerator temperature. Use the COLDEST setting for meats or
other deli items.
Removing and installing the humidity controlled crisper
1. To remove, pull the drawer out to full extension.
2. Lift the front of the crisper up, then pull it straight out.
3. To install, slightly tilt up the front, insert the drawer into
the frame and push it back into place.
NOTE: Cold air directed to the Glide ‘N’ Serve can
decrease the refrigerator temperature. It may be necessary to adjust the refrigerator temperature.
S
To remove and replace Glide ‘N’ Serve
S
S
ST
Removing the glass
1. Lift up the glass under the crisper cover.
2. Pull the glass up and out.
NOTE: Pantry drawer not shown for clarity.
1. To remove, pull the drawer out to full extension.
2. Lift the front of the crisper up, then pull it straight out.
3. To install, slightly tilt up the front, insert the drawer into
the frame and push it back into place.
S
24
USING YOUR REFRIGERATOR
DOOR BIN
The door bins are removable for easy cleaning and
adjustment.
DURABASE DIVIDER
The Durabase divider allows you to organize the
Durabase area into sections. It can be adjusted from side
to side to accommodate items of different sizes.
1. To remove the bin, simply lift the bin up and pull
straight out.
2. To replace the bin, slide it in above the desired support
and push down until it snaps into place.
NOTE: Some bins may vary in appearance and will
only fit in one location.
WARNING: If the Durabase divider is removed, there is
enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
suffocation risk, DO NOT allow children or pets to
touch or go near the drawer.
1
DAIRY BIN
PULLOUT DRAWER
1. To remove, pull the drawer out to full extension. Lift the
front of the drawer up and then pull it straight out.
1. To remove the dairy bin, simply lift it and pull straight out.
2. To replace the dairy bin, slide it into place and push
down until it stops.
2
1
NOTE: The dairy bin will only fit in the top space on the
right-hand door.
3
2. To replace, slightly tilt up the front of the drawer,
insert the drawer into the frame, and push the drawer
back into place.
DURABASE
1. To remove the Durabase, push it to the back as much
as possible. Tilt up the front of the Durabase and pull
straight out.
2. To replace, insert the Durabase in the rail assembly.
Hook
1
2
2
25
WATER FILTER
WATER FILTER
It is recommended that you replace the water filter:
• Approximately every 6 months.
• When the water filter indicator
turns on.
• When the water dispenser output
decreases.
• When the ice cubes are smaller
than normal.
• Rotate the water filter up into
position and close the cover.
The cover will click when closed
correctly.
1. Remove the old water filter.
• Lower or remove the top left
shelf to allow the water filter to
rotate all the way down.
• Press the push button to open the
water filter cover.
NOTE: Replacing the water filter
causes a small amount of water
(around 1 oz. or 25 cc) to drain.
Before pushing the button to open the
water filter cover, place a cup under
the front end of the cover to collect
any leaking water. Hold the water
filter upright, once it is removed, to
prevent any remaining water from
spilling out of the water filter.
3. After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5 minutes)
to remove trapped air and contaminates from
the system. Do not dispense the entire 2.5 gallon
amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
4. Water Filter Bypass Plug
Keep the water filter
bypass plug. You MUST
use the water filter
bypass plug when a
replacement water filter
cartridge is not available.
• Pull the water filter downward
and pull out. Make sure to rotate
the filter down completely before
pulling it out of the manifold
hole.
Water Filter
Bypass Plug
CAUTION: DO NOT operate refrigerator without
water filter or water filter plug installed.
2. Replace with a new water filter.
• Take the new water filter out of its packaging and
remove the protective cover from the o-rings. With
water filter tabs in the horizontal position, push the new
water filter into the manifold hole until it stops.
NOTE: To purchase a replacement water filter, visit a
Sears store or call 1-800-4-MY-HOME®. Also, you may
order on-line at www.sears.com/partsdirect
26
WATER FILTER
Performance Data Sheet
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or
equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.
System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the
reduction of substances listed below.
Contaminant Reduction
Chlorine Taste and Odor
Average
Influent
Average
Max Permissible
NSF specified Challenge Avg %
NSF Reduction
Product Water Product Water
Concentration
Reduction
Requirements
Concentration
Concentration
NSF Test
Report
2.1 mg/L
2.0 mg/L ± 10%
97.2%
0.06 mg/L
N/A
≥ 50%
J-00049247
5,600,000
pts/mL
At least 10,000 particles/mL
98.7%
73,000 pts/ml
N/A
≥85%
J-00049282
Asbestos
190 MFL
107 to 108 MFL; fibers greater
than 10 μm in length
>99%
< 1 MFL
N/A
≥99%
J-0004928
Atrazine
0.0094 mg/L
0.009 mg/L ± 10%
94.7%
0.00005 mg/L
0.003 mg/L
N/A
J-00049293
Benzene
0.016 mg/L
0.015 mg/L ± 10%
96.7%
0.005 mg/L
0.005 mg/L
N/A
J-00049300
J-00049294
Nominal Particulate Class I, ,
≥0.5 to < 1.0 μm
Carbofuran
0.08 mg/L
0.08 mg/L ± 10%
98.1%
0.002 mg/L
0.04 mg/L
N/A
Lindane
0.002 mg/L
0.002 mg/L ± 10%
98.2%
0.00004 mg/L
0.0002 mg/L
N/A
J-00051975
P-Dichlorobenzene
0.22 mg/L
0.225 mg/L ± 10%
99.8%
0.0005 mg/L
0.075 mg/L
N/A
J-00049298
Toxaphene
0.014 mg/L
0.015 mg/L ± 10%
93%
0.001 mg/L
0.003 mg/L
N/A
J-00049302
2,4-D
0.213 mg/L
0.210 mg/L ± 10%
95.2%
0.009 mg/L
0.07 mg/L
N/A
J-00049284
Lead pH @6.5
0.150 mg/L
0.15 mg/L ± 10%
>99.3%
0.001 mg/L
0.010 mg/L
N/A
J-00051974
Lead pH @8.5
0.150 mg/L
0.15 mg/L ± 10%
>99.3%
0.001 mg/L
0.010 mg/L
N/A
J-00049277
Mercury @ pH 6.5
0.0059 mg/L
0.006 mg/L ± 10%
96.1
0.0002 mg/L
0.002 mg/L
N/A
J-00053886
Mercury @ pH 8.5
0.0058 mg/L
0.006 mg/L ± 10%
90.1
0.0006 mg/L
0.002 mg/L
N/A
J-00051972
120,000 cysts/L
Minimum 50,000 cysts/L
99.99%
<1 cyst/L
N/A
≥99.95%
J-00049281
Cyst*
* Based on the use of Cryptosporidium parvum oocysts
27
WATER FILTER
WARNING
Application Guidelines/Water Supply Parameters
Service Flow
0.5 gpm (1.9 lpm)
Water Supply
Potable Water
Water Pressure
40-120 psi (138 - 827 kPa)
Water Temperature
33°F - 100°F (0.6°C - 38°C)
To reduce the risk associated with ingestion of
contaminants: Do not use with water that is
microbiologically unsafe or of unknown quality
without adequate disinfection before and after of the
system. Systems certified for cyst reduction may be
used on disinfected water that may contain filterable
cysts. EPA Establishment Number 10350-MN-005
It is essential that the manufacturer’s recommended
installation, maintenance and water filter replacement
requirements be carried out for the product to perform as
advertised.
NOTE: While the testing was performed under standard
laboratory conditions, actual performance may vary.
CAUTION
For estimated costs of replacement elements, please call
1-800-469-4663 or visit our website at
www.sears.com/partsdirect
To reduce the risk associated with property damage
due to water leakage:
3M is a trademark of 3M Company.
NSF is a trademark of NSF International.
© 2009 3M Company. All rights reserved.
• Read and follow the Water Filter instructions before
installation and use of this system.
• Installation and use MUST comply with all state and
local plumbing codes.
• Do not install if water pressure exceeds 120 psi (827
kPa). Contact a plumbing professional if you are
uncertain of how to check your water pressure.
• Do not install where water hammer conditions may
occur. If water hammer conditions exist, you must
install a water hammer arrester. Contact a plumbing
professional if you are uncertain of how to check for
this condition.
• Do not install on hot water supply lines.
The maximum operating water temperature of this
water filter system is 100°F (38°C).
• Protect water filter from freezing. Do not operate
refrigerator in ambient conditions below 55°F
(12.7°C). Drain water filter when storing unit in
temperatures below 40°F (4.4°C).
• The disposable water filter must be replaced every
six months, at the rated capacity, or if a noticeable
reduction in flow rate occurs.
28
WATER FILTER
State of California
Department of Public Health
Water Treatment Device
Certificate Number
09 - 2019
Date Issued: December 15, 2009
Manufacturer: Sears Roebuck and Co.
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
Inorganic/Radiological Contaminants
Asbestos
Lead
Mercury
Microbiological Contaminants and Turbidity
Cysts
Organic Contaminants
2,4-D Reduction
Atrazine
Benzene
Carbofuran
Lindane
p-Dichlorobenzene
Toxaphene
Rated Service Capacity: 200 gal
Rated Service Flow: 0.5 gpm
Conditions of Certification:
29
CARE AND CLEANING
INSIDE WALLS (allow freezer to warm up so
the cloth will not stick)
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
WARNING
Explosion Hazard
CAUTION: While cleaning the inside, do not spray
water.
Use non-flammable cleaner. Failure to do so can result
in fire, explosion, or death.
DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
Both the refrigerator and freezer sections defrost
automatically; however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.
GENERAL CLEANING TIPS
• Unplug refrigerator or disconnect power.
• Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
• Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
• Hand wash, rinse and dry all surfaces thoroughly.
• Plug in refrigerator or reconnect power.
PLASTIC PARTS (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
cleansers, or flammable fluids. These can scratch or
damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.
EXTERIOR
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
30
CARE AND CLEANING
CARE
CAREAND
ANDCLEANING
CLEANING
POWER INTERRUPTIONS
LIGHT REPLACEMENT
WARNING
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
Electrical Shock Hazard
Before replacing a Compartment Light, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
NOTE: The refrigerator and freezer compartment lights
are LED interior lighting, and service should be performed
by a qualified technician.
1. Use up any perishables and freeze other items.
2. Turn off the icemaker and empty the ice bin.
If you choose to turn the refrigerator off before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the
Controls section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This
stops odor and mold from building up.
WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and
tape them together so they do not shift and rattle
during the move. Refer to the Using your Refrigerator
section for removable instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls easier OR screw in the leveling
legs all the way so they do not scrape the floor. See
the Door Closing section.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back and
refer to the Refrigerator Installation section for preparation
instructions.
31
CONNECTING THE WATER LINE
WHAT YOU WILL NEED
• Copper Tubing, ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
• To determine how much tubing you
need: measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then,
add 8 feet (2.4 m). Be sure there is sufficient extra tubing
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.
[25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
• Power drill.
• ½ in. or adjustable wrench.
• Flat blade and Phillips head screwdrivers.
• Two ¼ in. outer diameter
compression nuts and
2 ferrules (sleeves) to
connect the copper tubing
to the shutoff valve and the
refrigerator water valve.
• If your existing copper water
line has a flared fitting at the
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
cut off the flared fitting with
a tube cutter and then use a
compression fitting.
• Shutoff valve to connect
to the cold water line. The
shutoff valve should have a water inlet with a minimum
inside diameter of 5/32 in. at the point of connection
to the COLD WATER LINE.
Saddle-type shutoff valves
are included in many water
supply kits. Before purchasing,
make sure a saddle-type
valve complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used.
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can
lead to water leakage or flooding. Call a qualified plumber
to correct water hammer before installing the water supply
line to the refrigerator.
CAUTION: To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply.
If you use your refrigerator before connecting the water
line, make sure the icemaker power switch is in the OFF (O)
position.
CAUTION: Do not install the icemaker tubing in areas
where temperatures fall below freezing.
WATER PRESSURE
A cold water supply. The water pressure must be between
20 and 120 psi on models without a water filter and
between 40 and 120 psi on models with a water filter.
If a reverse osmosis water filtration system is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive water
damage.
If a reverse osmosis water filtration system is connected
to your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (2.8
kgf/cm2 ~ 4.2 kgf/cm2, less than 2.0~3.0 sec. to fill a cup
of 7 oz capacity).
If the water pressure from the reverse osmosis system is less
than 21 psi or 1.5 kgf/cm2 (takes more than 4.0 sec to fill a
cup of 7 oz capacity):
• Check to see if the sediment filter in the reverse osmosis
system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to
refill after heavy usage.
• If the issue concerning water pressure from reverse
osmosis remains, call a licensed, qualified plumber.
• All installations must be in accordance with local
plumbing code requirements.
CAUTION: Wear eye protection during installation to
prevent injury.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.
32
CONNECTING THE WATER LINE
INSTALLATION INSTRUCTIONS
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten clamp or you may crush the
tubing.
Washer
Install the shutoff valve on the nearest frequently used
drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
Pipe Clamp
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
off any sediment from the water pipe.
Inlet End
Clamp Screw
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
floor (behind the refrigerator or adjacent base cabinet)
as close to the wall as possible.
NOTE: Be sure there is sufficient extra tubing (about
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
7. CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for
copper tubing onto the end of the tubing and connect
it to the shutoff valve. Make sure the tubing is fully
inserted into the valve. Tighten the compression nut
securely.
3. DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a ¼ in. hole may result
in reduced ice production or
smaller cubes.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing NDA tubing #49595 or 49599 or Cross Link
Polyethylene (PEX) tubing.
4. FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water pipe with
the pipe clamp.
Saddle-Type
Shutoff Valve
Pipe Clamp
Compression Nut
Packing Nut
Saddle-Type
Shutoff Valve
Outlet Valve
Vertical Cold
Water Pipe
Ferrule (sleeve)
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
33
CONNECTING THE WATER LINE
8. FLUSH OUT THE TUBING
Turn the main water supply on and
flush out the tubing until the water
is clear.
Shut the water off at the water
valve after about one quart of
water has been flushed through the
tubing.
9. CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE: Before making the connection to the
refrigerator, be sure that the refrigerator power cord is
not plugged into the wall outlet.
1. Remove the plastic flexible cap from the water valve.
2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.
3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the
fitting.
Tubing Clamp
10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
CAUTION: Check to see if leaks occur at the water line
connections.
11. PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
¼ in. Tubing
¼ in.
Compression
Nut
Ferrule
(sleeve)
Refrigerator
Connection
12. START THE ICEMAKER
Set the icemaker power switch to the ON position.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below. It
will then begin operation automatically if the icemaker
power switch is in the ON (I) position.
34
TROUBLESHOOTING GUIDE
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient
Temperature Limits
0.5 gpm (1.9 lpm)
Potable Water
40-120 psi (138 - 827 kPa)
Electrical Ratings
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
55°F - 110°F
COOLING
Problem
Refrigerator and
Freezer section are
not cooling.
Possible Causes
The refrigerator control is set to OFF
(some models).
Refrigerator is set to Demo Mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently relocated.
Cooling System runs
too much.
Refrigerator is replacing an older
model.
Refrigerator was recently plugged in
or power restored.
Door opened often or a large amount
of food / hot food was added.
Doors are not closed completely.
Refrigerator is installed in a hot
location.
Condenser / back cover is clogged.
35
Solutions
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Demo Mode allows the lights and control display to
work normally while disabling cooling to save energy
while on the showroom floor. Refer to the Setting the
Controls section for instructions on how to disable
Demo Mode.
During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 30 minutes and
confirm the proper temperature has been restored
once the defrost cycle has completed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for 24 hours before connecting it to
power.
Modern refrigerators require more operating time but
use less energy due to more efficient technology.
The refrigerator will take up to 24 hours to cool
completely.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop
open section in Parts & Features Troubleshooting.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
110°F.
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
TROUBLESHOOTING GUIDE
COOLING
Problem
Possible Causes
Refrigerator or
Refrigerator was recently installed.
Freezer section is too
warm.
Air vents are blocked.
Doors are opened often or for long
periods of time.
Unit is installed in a hot location.
A large amount of food or hot food
was added to either compartment.
Interior moisture
buildup.
Solutions
It may take up to 24 hours for each compartment to
reach the desired temperature.
Rearrange items to allow air to flow throughout the
compartment. Refer to the Airflow diagram in the
Using Your Refrigerator section.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
The refrigerator should not be operated in
temperatures above 110F.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the refrigerator
will reduce this effect.
Doors not closed correctly.
See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set
If the temperature is too warm, adjust the control one
correctly.
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Defrost cycle has recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
the proper temperature has been restored once the
defrost cycle has completed.
Doors are opened often or for long
When the doors are opened often or for long periods
periods of time.
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
Doors not closed correctly.
See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level
of humidity in the home will help to control the amount
of moisture that can enter the compartments.
Defrost cycle recently completed.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
that the proper temperature has been restored once
the defrost cycle has completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.
36
TROUBLESHOOTING GUIDE
COOLING/ICE & WATER
Problem
Food is freezing
in the refrigerator
compartment.
Possible Causes
Food with high water content was
placed near an air vent.
Refrigerator temperature control is set
incorrectly.
Solutions
Rearrange items with high water content away from
air vents.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Refrigerator is installed in a cold
When the refrigerator is operated in temperature
location.
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated
in temperature below 55°F (13°C).
Frost or ice crystals
Door is opened frequently or for long When the doors are opened often or for long periods
form on frozen food periods of time.
of time, warm, humid air enters the compartment. This
(outside of package).
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost
and condensation. To lessen the effect, reduce the
frequency and duration of door openings.
Door is not closing properly.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or
Incorrect temperature control settings. If the temperature is too cold, adjust the control one
Freezer section is too
increment at a time and wait for the temperature to
cold.
stabilize. Refer to the Setting the Controls section for
more information.
Frost or ice crystals
Condensation from food with a high This is normal for food items with a high water
on frozen food
water content has frozen inside of the content.
(inside of sealed
food package.
package).
Food has been left in the freezer for Do not store food items with high water content in the
a long period of time.
freezer for a long period of time.
Icemaker is not
making enough ice.
Demand exceeds ice storage
capacity.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Water filter has been exhausted.
Low house water supply pressure.
Reverse Osmosis filtration system is
used.
Tubing connecting refrigerator to
house supply valve is kinked.
37
The icemaker will produce approximately 100 cubes in
a 24 hour period.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve
fully open.
If the problem persists, it may be necessary to contact
a plumber.
It is recommended that you replace the water filter:
• Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
The water pressure must be between 20 and 120 psi
on models without a water filter and between 40 and
120 psi on models with a water filter.
If the problem persists, it may be necessary to contact
a plumber.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Icemaker is not
making enough ice
(continued).
Possible Causes
Doors are opened often or for long
periods of time.
Doors are not closed completely.
The temperature setting for the
freezer is too warm.
Dispensing water
slowly.
Water filter has been exhausted.
Reverse osmosis filtration system is
used.
Low house water supply pressure.
38
Solutions
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.
It is recommended that you replace the water filter:
• Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Reverse osmosis filtration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues.
If the problem persists, it may be necessary to contact
a plumber.
The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120
psi on models with a water filter.
If the problem persists, it may be necessary to contact
a plumber.
TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Icemaker is not
making ice.
Possible Causes
Refrigerator was recently installed or
icemaker recently connected.
Icemaker not turned on.
Solutions
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Locate the icemaker ON/OFF switch and confirm that
it is in the ON (I) position.
The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
Connect refrigerator to the water supply and turn the
The refrigerator is not connected to
a water supply or the supply shutoff water shutoff valve fully open.
valve is not turned on.
Icemaker shutoff (arm or sensor)
If your icemaker is equipped with an ice shutoff arm,
obstructed.
make sure that the arm moves freely. If your icemaker
is equipped with the electronic ice shutoff sensor,
make sure that there is a clear path between the two
sensors.
Reverse osmosis water filtration
system is connected to your cold
water supply.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
Not dispensing water. New installation or water line recently Dispense 2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and contaminates
connected.
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
The dispenser panel is locked.
Press and hold the Control Lock button for three
seconds to unlock the control panel and dispenser.
The dispenser is not set for water
The dispenser can be set for ice or water. Make
dispensing.
certain that the control panel is set for the proper
operation. Press the Ice/Water Select button on the
control panel.
Refrigerator or freezer doors are not Water will not dispense if any of the refrigerator
closed properly.
doors are left open.
Water filter has been recently
After the water filter is replaced, dispense 2.5 gallons
removed or replaced.
of water (flush for approximately 5 minutes) to remove
trapped air and contaminates from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to
The tubing can kink when the refrigerator is moved
house supply valve is kinked.
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
The house water supply is not
Connect refrigerator to the water supply and turn the
connected, the valve is not turned on water shutoff valve fully open.
fully, or the valve is clogged.
If the problem persists, it may be necessary to contact
a plumber.
39
TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Ice has bad taste or
odor.
Possible Causes
Water supply contains minerals such
as sulfur.
Icemaker was recently installed.
Ice has been stored for too long.
The food has not been stored
properly in either compartment.
The interior of the refrigerator needs
to be cleaned.
The ice storage bin needs to be
cleaned.
Dispensing warm
water.
Refrigerator was recently installed.
The water dispenser has been used
recently and the storage tank was
exhausted.
Dispenser has not been used for
several hours.
Refrigerator is connected to the hot
water supply.
Water has bad taste
or odor.
Water supply contains minerals such
as sulfur.
Water filter has been exhausted.
Refrigerator was recently installed.
Icemaker is making
too much ice.
Icemaker shutoff (arm/sensor) is
obstructed.
40
Solutions
A water filter may need to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a filter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Discard the first few batches of ice to avoid discolored
or bad tasting ice.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
See the Care and Cleaning section for more
information.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Allow 24 hours after installation for the water storage
tank to cool completely.
Depending on your specific model, the water storage
capacity will range from approximately 10 to 30 oz.
If the dispenser has not been used for several hours,
the first glass dispensed may be warm. Discard the
first 10 oz. Make sure that the refrigerator is connected to a cold
water pipe.
WARNING: Connecting the refrigerator to a hot
water line may damage the icemaker.
A water filter may need to be installed to eliminate
taste and odor problems.
It is recommended that you replace the water filter:
• Approximately every 6 months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Dispense 2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
Empty the ice bin. If your icemaker is equipped with
an ice shutoff arm, make sure that the arm moves
freely. If your icemaker is equipped with the electronic
ice shutoff sensor, make sure that there is a clear path
between the two sensors. Reinstall the ice bin and wait
24 hours to confirm proper operation.
TROUBLESHOOTING GUIDE
NOISE
Problem
Clicking
Rattling
Whooshing
Gurgling
Popping
Sizzling
Vibrating
Dripping
Pulsating or HighPitched Sound
Possible Causes
The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
off.
Rattling noises may come from the
flow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Refrigerator is not resting solidly on
the floor.
Refrigerator with linear compressor
was jarred while running.
Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.
Air is being forced over the condenser
by the condenser fan.
Refrigerant flowing through the
cooling system.
Contraction and expansion of the
inside walls due to changes in
temperature.
Water dripping on the defrost heater
during a defrost cycle.
If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
Water running into the drain pan
during the defrost cycle.
Your refrigerator is designed to run
more efficiently to keep your food
items at the desired temperature. The
high efficiency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy efficient than previous models.
While the refrigerator is running, it is
normal to hear a pulsating or highpitched sound.
41
Solutions
Normal Operation
Normal Operation
Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.
Normal Operation
Normal Operation
Normal Operation
Normal Operation
Normal Operation
Normal Operation
To eliminate the noise, make sure that the sides and
back cannot vibrate against any wall or cabinet.
Normal Operation
Normal Operation
TROUBLESHOOTING GUIDE
PARTS & FEATURES
Problem
Doors will not close
correctly or pop
open.
Possible Causes
Food packages are blocking the door
open.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
The doors were removed during
product installation and not properly
replaced.
Refrigerator is not leveled properly.
Solutions
Rearrange food containers to clear the door and door
shelves.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Doors are difficult to
open.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refer to the Leveling and Door Alignment section.
Door was recently closed.
Refrigerator wobbles
or seems unstable.
Lights do not work.
Leveling legs are not adjusted
properly.
Floor is not level.
It may be necessary to add shims under the leveling
legs or rollers to complete installation.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a qualified technician. Refer to the Light Bulb
Replacement section.
LED interior lighting failure.
42
Kenmore Connect™ System
Kenmore Connect (On some models)
Should you experience any problems with your refrigerator,
it has the capability of transmitting data via your
telephone to the Kenmore ConnectATeam. This gives you the
capability of speak-ing directly to our trained specialists.
B
The specialist records the data transmitted
from your
machine and uses it to ana-lyze the issue, providing a fast
and effective diagnosis.
D
If you experience problems with your
F refrigerator, call
1-800-4MY-HOME (1-800-469-4663). Only use the
Kenmore Connect feature when instructed to do so by the
O
Kenmore Connect Team agent. The transmis-sion sounds
that you will hear are normal and sound similar to a fax
D
machine.
4 Press and hold the Freezer Temp button for three
seconds while continuing to hold your phone to the
speaker.
N
Kenmore Connect cannot be activated unless your refrigerator is connected to power. If your refrigerator is unable
G
to turn on, then troubleshooting must be done without using
Kenmore Connect.
H
5 After you hear three beeps, release the Freezer Temp
button.
I
6 Keep the phone in place until the tone transmission has
finished. This takes about 15 seconds, and the display will
count down the time. Once the countdown is over and the
tones have stopped, resume your conversation with the
specialist, who will then be able to assist you in using the
information transmitted for analysis.
Using the Kenmore Connect
First, call 1-800-4MY-HOME (1-800-469-4663). Only use
the Kenmore Connect feature when instructed to do so by
the Kenmore Connect Team agent.
1 Lock the display. To lock the display, press and hold the
Door alarm button for three seconds. (If the display has
been locked for over five minutes, you must deactivate the
lock and then reactivate it.)
NOTE:
- For best results, do not move the phone while the tones
are being transmitted.
- If the call center agent is not able to get an accurate
recording of the data, you may be asked to try again.
2 Open the right refrigerator door.
3 Hold the mouthpiece of your phone in front of the
speak-er that is located on the right hinge of the refrigerator door, when instructed to do so by the call center.
43
Get it fixed, at your home or ours!
Your Home
For troubleshooting, product manuals and expert advice:
www.managemylife.com
For repair – in your home – of all major brand appliances,
lawn and garden equipment, or heating and cooling systems,
no matter who made it, no matter who sold it!
For the replacement parts, accessories and
owner’s manuals that you need to do-it-yourself.
For Sears professional installation of home appliances
and items like garage door openers and water heaters.
1-800-4-MY-HOME®
(1-800-469-4663)
Call anytime, day or night (U.S.A. and Canada)
www.sears.com
www.sears.ca
Our Home
For repair of carry-in items like vacuums, lawn equipment,
and electronics, call anytime for the location of your nearest
Sears Parts & Repair Service Center
1-800-488-1222 (U.S.A.)
www.sears.com
1-800-469-4663 (Canada)
www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.)
1-800-361-6665 (Canada)
Para pedir servicio de reparación
a domicilio, y para ordenar piezas:
Au Canada pour service en français:
1-888-SU-HOGAR®
(1-888-784-6427)
www.sears.com
1-800-LE-FOYER MC
(1-800-533-6937)
www.sears.ca
® Registered Trademark / TM Trademark of KCD IP, LLC in the United States, or Sears Brands, LLC in other countries
® Marca Registrada / TM Marca de Fábrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC in otros países
MC
Marque de commerce / MD Marque déposée de Sears Brands, LLC
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