LG 73133 Owner’s Manual

Use & Care Guide
Manual de Uso y Cuidado
English / Español
Models/Modelos: 795.7313*
Bottom Freezer Refrigerator
Congelador Inferior Refrigerador
* = color number, número de color
P/N MFL67227105
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
®
TABLE OF CONTENTS
Warranty............................................................................. 3
Freezer Section
Protection Agreements .............................................. 4
Extra Ice Bin ................................................. 27
Important Safety Instructions ........................... 5-7
Durabase ....................................................... 27
Electrical & Grounding Requirements .............. 7
Durabase Divider .......................................... 27
Parts and Features ....................................................... 8
Pullout Drawer ............................................... 28
Refrigerator Installation .............................. 9-16
Water Filter ............................................... 29-32
Unpacking Your Refrigerator ..........................9
Care And Cleaning ................................... 33-34
Installation .................................................................... 10
General Cleaning Tips ................................ 33
Removing/Replacing Your Refrigerator and
Freezer Handles and Doors ........................... 11-15
Outside ........................................................... 33
Inside Walls ................................................... 33
Leveling and Door Alignment ...................... 16
Door Liner And Gaskets ............................... 33
Using Your Refrigerator ............................17-27
Plastic Parts .................................................... 33
Setting the Controls ..................................17-18
Condenser Coils............................................. 33
In-Door Ice Bin ........................................................... 19
Light Bulb Replacement ............................... 34
Automatic Icemaker................................20-21
Power Interruptions ....................................... 34
Food Storage Guide .................................... 22
When You Go On Vacation ........................ 34
Refrigerator Section
When You Move............................................ 34
Water Dispenser ........................................... 23
Connecting the Water Line ...................... 35-37
Refrigerator Shelves ............................................... 24
Troubleshooting Guide .............................38-44
Humidity Controlled Crisper ........................ 25
Kenmore ConnectTM System .......................... 45
Temperature Controlled Pantry Drawer .......25
Service ...............................................Back Cover
Door Bin ............................................................26
Dairy Bin ...........................................................26
Air Filter ............................................................26
2
WARRANTY
REFRIGERATOR WARRANTY
®
Kenmore Elite Limited Warranty
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated
and maintained according to all supplied instructions. To arrange for warranty service, call: 1-800-4-MY-HOME®
(1-800-469-4663)
• FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A
defective appliance will receive free repair or replacement at option of seller. This warranty coverage applies for only
90 days from the sale date in the United States, and is void in Canada, if the appliance is ever used for other than
private household purposes.
• FOR FIVE YEARS from the date of sale, the sealed refrigerant system of this appliance is warranted against defects
in material or workmanship. New system components will be supplied for defective ones free of charge. You are
responsible for the labor cost of component installation after the first year from the sale date. This warranty coverage
applies for only one year from the sale date in the United States, and is void in Canada, if the appliance is ever used
for other than private household purposes.
• FOR TEN YEARS from the date of sale, the linear compressor of this appliance is warranted against defects in
material or workmanship. A new linear compressor will be supplied free of charge. You are responsible for the labor
cost of installation after the first year from the date of purchase. This warranty coverage applies for only two years
from the sale date in the United States, and is void in Canada, if the appliance is ever used for other than private
household purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
1. Expendable items that can wear out from normal use, including but not limited to filters, belts, screw-in base light
bulbs and bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions
supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided
herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one
year or the shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some
states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the
duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada*.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
* In-home repair service is not available in all Canadian geographical areas, nor will this warranty cover user or servicer
travel and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where
an authorized servicer is not available.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
3
PROTECTION AGREEMENTS
Master Protection Agreements
• Power surge protection against electrical damage due
to power fluctuations.
Congratulations on making a smart purchase. Your new
Kenmore Elite® product is designed and manufactured
for years of dependable operation. But like all products,
it may require preventive maintenance or repair from
time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
• $250 Food Loss Protection annually for any food
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
• Rental reimbursement if repair of your covered
product takes longer than promised.
The Master Protection Agreement also helps extend
the life of your new product. Here’s what the
Agreement* includes:
• 25% discount off the regular price of any non-covered
repair service and related installed parts.
• Parts and labor needed to help keep products
operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage— real protection.
Once you purchase the Agreement, a simple phone call
is all that it takes to schedule service. You can call at
any time day or night, or schedule a service appointment
online.
• Expert service by a force of more than 10,000
authorized Sears service technicians, which means
someone you can trust will be working on your product.
The Master Protection Agreement is a risk free purchase.
If you cancel for any reason during the product warranty
period, we will provide a full refund or a prorated refund
anytime after the product warranty period expires.
Purchase your Master Protection Agreement today!
• Unlimited service calls and nationwide service, as
often as you want us, whenever you want us.
Some limitations and exclusions apply.
• “No-lemon” guarantee – replacement of your covered
product if four or more product failures occur within
twelve months.
For prices and additional information in the
U.S.A. call 1-800-827-6655.
• Product replacement if your covered product can’t be
fixed.
* Coverage in Canada varies on some items. For full
details call Sears Canada at 1-800-361-6665.
• Annual Preventive Maintenance Check at your request
– no extra charge.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. or Canada call
1-800-4-MY-HOME®.
• Fast help by phone – we call it Rapid Resolution
– phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual.”
PRODUCT RECORD
In the space below, record the date of purchase, model and serial number of your product. You will find the model and
serial number printed on an identification label located on the interior liner of the refrigerator compartment. Have these
items of information available whenever you contact Sears concerning your product.
Model No.___________________
Date of Purchase ___________________
Serial No.___________________
Save these instructions and attach your sales receipt for future reference.
4
IMPORTANT SAFETY INSTRUCTIONS
BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:
DANGER
You will be killed or seriously injured if you do not follow instructions.
WARNING
You can be killed or seriously injured if you do not follow instructions.
CAUTION
Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
WARNING
To reduce the risk of fire, electric shock, or personal
injury when using your product, basic safety precautions
should be followed, including the following.
Read all instructions before using this appliance.
• NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug firmly and pull it
straight out from the outlet.
• Immediately repair or replace all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either the plug or connector end.
• Do not modify or extend the power cord length. It
could cause electric shock or fire.
• When moving your refrigerator away from the wall, be
careful not to roll over or damage the power cord.
• DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
• DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.
• Keep fingers out of pinch point areas; clearances
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
• Unplug your refrigerator before cleaning or making
any repairs.
• If the use of this unit is no longer needed, please contact
local authorities to dispose of this product in a safe way
due contains Pentane-cycle or pentane like gas for
insulation. Insulation gases require a special elimination
process. This product contains flammable insulation.
• DO NOT store explosive substances such as aerosol
cans with a flammable propellant in this appliance.
NOTE: It is strongly recommended that any service be
performed by a qualified technician.
SAVE THESE INSTRUCTIONS
5
WARNING
• Before replacing a burned-out or broken light bulb,
unplug the refrigerator or turn off power at the circuit
breaker or fuse box in order to avoid contact with a live
wire filament. (A burned-out light bulb may break when
being replaced exposing the wire filament.)
• DO NOT touch the automatic ice making mechanism
while the refrigerator is plugged in.
• DO NOT refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:
…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 39°F (4°C).
…Thawed ground meats, poultry or fish that have any
off-odor or off-color should not be refrozen and should
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be dangerous to eat.
Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
is affected less than that of many other foods. Use
refrozen foods as soon as possible to save as much of
their quality as you can.
NOTE: Some models have LED interior lighting and
service should be performed by a qualified technician.
WARNING: Setting either or both controls to the OFF
position does not remove power to the light circuit.
• When you are finished, reconnect the refrigerator to
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
• This refrigerator must be properly installed in
accordance with the Attention Installer Instructions that
were taped to the front of the refrigerator.
• After your refrigerator is in operation, do not touch the
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely cold
surfaces.
WARNING: This product contains chemicals known to
the State of California to cause cancer and birth defects
or other reproductive harm. Wash hands after handling.
SAVE THESE INSTRUCTIONS
DANGER: RISK OF CHILD ENTRAPMENT
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:
• Take off the doors.
• Leave the shelves in place so that
children may not easily climb inside.
Junked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the instructions
at right to help prevent accidents (child entrapment and
suffocation).
CAUTION:
This appliance is not intended for use by children, persons with physical or mental disabilities, persons with reduced
sensory or mental capacity, or persons with lack of experience or know-how, unless they have supervision or instruction
in relation to the use of the appliance by the person responsible for their safety. Children should be supervised to
assure that they do not play with the appliance.
6
CFC/HCFC DISPOSAL
Your old refrigerator may have a cooling system
that used CFCs or HCFCs (chlorofluorocarbons or
hydrochlorofluorocarbons). CFCs and HCFCs are
believed to harm stratospheric ozone if released to the
atmosphere. Other refrigerants may also cause harm to
the environment if released to the atmosphere.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
by a qualified technician. If you intentionally release
refrigerant, you may be subject to fines and imprisonment
under provisions of environmental legislation.
ELECTRICAL & GROUNDING REQUIREMENTS
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
USE OF EXTENSION CORDS
Because of potential safety hazards under certain
conditions, the use of an extension cord is not
recommended. However, if you still elect to use an
extension cord, it is absolutely necessary that it be a ULlisted (USA), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet, and that
the electrical rating of the cord be 15 amperes (minimum)
and 120 volts.
WARNING
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the circuit
checked by a qualified electrician to make sure the
outlet is properly grounded.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
3-prong
grounding type
wall receptacle
3-prong
grounding
plug
Ensure proper
ground exists
before use.
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
Use a receptacle that cannot be turned off with a switch
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.
7
PARTS AND FEATURES
Q
P
A
M
B
E
D
F
C
O
D
D
J
N
K
G
L
H
I
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.
A
B
C
D
E
F
G
H
Refrigerator Light
Water Filter (Inside)
Adjustable Door Bins
Fixed Door Bins
Refrigerator Shelves
Ice Compartment
(Icemaker and Ice Bin)
Humidity Controlled Crisper
Temperature Controlled
Pantry Drawer
I
J
K
L
M
N
O
P
Q
Extra Ice Bin
Pullout Drawer
Durabase
Durabase Divider
Dairy Bin
Water Tank Cover
Articulating Mullion
Air Filter
Kenmore ConnectTM
Speaker
8
Ice Bin
Ice Compartment
Door
REFRIGERATOR INSTALLATION
WARNING
WARNING
Excessive Weight Hazard:
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
the floor. Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator when
trying to move it, as floor damage could occur.
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warningtype labels, the model and serial number label, or
the Tech Sheet that is located under the front of the
refrigerator, behind the base grille.
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish
soap over the adhesive with your fingers. Wipe with warm
water and dry.
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
WARNING
Explosion Hazard:
Keep flammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to do so
can result in fire, explosion, or death.
9
REFRIGERATOR INSTALLATION
INSTALLATION (continued)
PRIOR TO USE
1. Clean your refrigerator thoroughly and wipe off all
dust that accumulated during shipping.
1. To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed floor. If
required, adjust the leveling legs to compensate for
unevenness of the floor. The front should be slightly
higher than the rear to aid in door closing. Leveling
legs can be turned easily by tipping the cabinet
slightly. Turn the leveling legs clockwise to raise the unit
or counterclockwise to lower it. (See LEVELING AND
DOOR ALIGNMENT.)
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Allow your refrigerator to run for at least two to three
hours before putting food in it. Check the flow of
cold air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
INSTALLATION
2. Install this appliance in an area where the temperature
is between 55°F (13°C) and 110°F (43°C). If the
temperature around the appliance is too low or high,
cooling ability may be adversely affected.
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
3. Select a place where a water supply can be easily
connected for the automatic icemaker.
NOTE: The water pressure must be between 20 and
120 psi on models without a water filter and between
40 and 120 psi on models with a water filter.
WARNING
Shock Hazard:
4. Too small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at least 24
inches (61 cm) in front of the refrigerator to open the
doors.
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
NOTE: This appliance is intended to be used in household and
similar applications such as:
-Staff kitchen areas in shops, offices and other working
environments; farms houses and by clients in hotel, motels
and others residential type environments.
-Bed and breakfast type environments; catering and similar
non-reatil applications.
2" (5.08 cm)
10
REFRIGERATOR INSTALLATION
NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a
narrow opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from the
illustrations on this page.
Mounting
Fasteners
Set Screw
Removing Refrigerator Handle
Loosen the set screws with a 3/32 in. (2.5 mm)
Allen wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in. (6.4
mm) Allen wrench.
Allen
Wrench
HOW TO REPLACE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from the
illustrations on this page.
Replacing Refrigerator Door Handle
Place the handle on the door by fitting
the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in (2.5 cm) Allen wrench.
NOTE: If the handle mounting fasteners
need to be tightened or removed, use a
¼ in. (6.4 mm) Allen wrench.
Mounting
Fasteners
11
REFRIGERATOR INSTALLATION
NOTE: Removing the doors is the recommended procedure when it is necessary to move the refrigerator through a
narrow opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from the illustrations
on this page.
Removing Freezer Drawer Handle
Loosen the set screws located on the lower side of the
handle with a ⅛ in. (3.1 mm) Allen wrench and remove
the handle.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. (6.4 mm) Allen
wrench.
HOW TO REPLACE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from the illustrations
on this page.
Replacing Freezer Drawer Handle
Place the handle on the door by fitting the handle
footprints over the mounting fasteners and tightening
the set screws with a ⅛ in. (3.1 mm) Allen wrench.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. (6.4 mm) Allen
wrench.
12
REFRIGERATOR INSTALLATION
CAUTION: Before you begin, remove food and bins
from the doors.
REMOVING AND REPLACING
REFRIGERATOR DOORS
(2)
WARNING
(1)
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
(3)
(4)
(5)
(6)
WARNING
(7)
Electrical Shock Hazard
(8)
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Pull out the tube (3).
4. Disconnect all wire harnesses (4).
5. Remove the grounding screw (5).
6. Rotate the hinge lever (6) counterclockwise. Lift the top
hinge (7) free of the hinge lever latch (8).
CAUTION: When lifting the hinge free of the latch,
be careful that the door does not fall forward.
7. Lift the door from the middle hinge pin and remove the
door.
8. Place the door, inside facing up, on a non-scratching
surface.
• Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
• Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
NOTE: Be careful when you work with the hinge. You may
be injured.
To remove the left refrigerator door:
On the back of the refrigerator, pull the water tube out of
the collet fitting on the connector by pressing the fitting
release ring (see picture below).
To remove the right refrigerator door:
(2)
(1)
(3)
(4)
(5)
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Rotate the hinge lever (3) clockwise. Lift the top hinge
(4) free of the hinge lever latch (5).
CAUTION: When lifting the hinge free of the latch, be
careful that the door does not fall forward.
4. Lift the door from the middle hinge pin and remove
the door.
5. Place the door, inside facing up, on a non-scratching
surface.
13
REFRIGERATOR INSTALLATION
Reinstalling the Refrigerator Door
Left Door
Right Door
1. Lower the door onto the middle hinge pin (9).
2. Fit the top hinge (4) over the hinge lever latch (5) and
into place. Rotate the lever (3) counterclockwise to
secure the hinge.
3. Hook the tabs on the right side of the hinge cover (2)
under the edge of the top hinge (4) and position the
cover in place. Insert and tighten the cover screw (1).
1. Lower the door onto the middle hinge pin (10).
2. Fit the top hinge (7) over the hinge lever latch (8) and into
place. Rotate the lever (6) clockwise to secure the hinge.
3. Install the grounding screw (5) and connect the two
wire harnesses (4).
4. Push the water tube (3) located at the top of the left
door into the hole beside the left hinge on the top of
the cabinet until it exits through the back.
5. Insert the water supply tube (3) into the connector until
you see only one scale mark. Fully insert the tube over
⅝ in. (15 mm).
6. Hook the tabs on the left side of the hinge cover (1)
under the edge of the top hinge (7) and position the
cover in place. Insert and tighten the cover screw (1).
(2)
(2)
(1)
(3)
(4)
(5)
(1)
(3)
(4)
(5)
(6)
(7)
(8)
(10)
(9)
CAUTION
Collet
Tube
After inserting, pull the tube to
make sure that it is secure and
reinsert the clip.
Scale Mark
Clip
14
REFRIGERATOR INSTALLATION
HOW TO REMOVE THE FREEZER DRAWER
HOW TO INSTALL THE FREEZER DRAWER
WARNING: Use two or more people to remove and
install the freezer drawer. Failure to do so can result in
back or other injury.
With both hands, hold the center bar and pull it out
until both rails are fully extended.
CAUTION: Do not hold the handle when removing or
replacing the drawer. The handle may come off and it
could cause personal injury.
NOTE: In the following figures, the Pullout Drawer
located above the freezer drawer is not shown for
clarity.
Pull the drawer open to full extension. Remove the
lower basket 1 by lifting the basket from the rail
system.
Grasp the drawer on each side and hook the door
supports 1 into the rail tabs 2 located on both
sides.
1
1
2
Remove the screws
2
from the rail on both sides.
Lower the door into its final position and tighten the
screws 3 located on both sides.
2
3
Grasp the drawer on each side and pull it up to
separate it from the rails.
With the drawer pulled out to full extension, insert the
lower basket 4 in the rail assembly.
4
With both hands, hold the center bar and push it in to
allow both rails to slide in simultaneously.
WARNING: If the Durabase divider is removed, there is
enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
suffocation, DO NOT allow them to touch or go
near the freezer drawer.
WARNING: DO NOT step or sit down on the freezer
drawer.
15
REFRIGERATOR INSTALLATION
LEVELING AND DOOR ALIGNMENT
2. Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt
the refrigerator slightly more to the rear by turning
both leveling legs counterclockwise. It may take
several more turns, and you should turn both leveling
legs the same amount.
NOTE: Your refrigerator is uniquely designed with
two fresh food doors. Either door can be opened or
closed independently of the other. You may have to
exert slight pressure on the doors to get them to close
completely.
Leveling
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the
final position.
Your refrigerator has two front leveling legs—one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator
seems unsteady, or you want the doors to close more
easily, adjust the refrigerator’s tilt using the instructions
below:
NOTE: Tools required: 11/16” (18mm) wrench or flat blade
screwdriver.
Door Alignment
Both the left and right refrigerator doors have an
adjustable nut, located on the bottom hinge, to raise and
lower them to align properly.
If the space between your doors is uneven, follow the
instructions below to align the doors evenly:
Use the wrench (included with the Use & Care Guide) to
turn the nut in the door hinge to adjust the height. Turn
the nut clockwise to raise or counterclockwise to lower the
door.
1. Turn the leveling leg counterclockwise to raise that
side of the refrigerator or clockwise to lower it. It may
take several turns of the leveling leg to adjust the tilt
of the refrigerator.
NOTE: Having someone push backward against the top of
the refrigerator takes some weight off of the leveling legs.
This makes it easier to adjust the legs.
16
USING YOUR REFRIGERATOR
SETTING THE CONTROLS
The refrigerator control functions as the thermostat for the
entire appliance (refrigerator and freezer sections). The
colder the setting, the longer the compressor will run to
keep the temperature colder. The freezer control adjusts
the cold air flow from the freezer to the refrigerator.
Setting the freezer control to a lower temperature keeps
more cold air in the freezer compartment to make it
colder.
Dispenser
• When you press the Water
button, the water icon will
illuminate.
• When you press the Ice Select
button, either the cubed or
crushed ice icon will illuminate.
• Some dripping may occur
after dispensing. Hold your cup
beneath the dispenser for a few
seconds after dispensing to catch
all of the drops.
AIRFLOW
Cold air circulates from the freezer to the fresh food
section and back again through air vents in the wall
dividing the two sections. Be sure not to block vents while
packing your refrigerator. Doing so will restrict airflow
and may cause the refrigerator temperature to become
too warm or cause interior moisture buildup. (See air flow
diagram below.)
CAUTION: The control display is operated by
touch. Excessive moisture on the display may cause a
malfunction. Please keep the display clean and dry.
WARNING: The dispenser will not work if any door is
left open or if the control lock is engaged.
Ultra Ice
• When you touch the Ultra Ice button, the graphic will
illuminate in the display and will continue for 24 hours.
The function will automatically shut off after 24 hours.
• You can stop this function manually by touching the
button one more time.
• This function increases both ice making and freezing
capabilities.
Temperature
Water Filter Reset
When the water filter indicator turns on, you have
to change the water filter. After changing the water
filter, press and hold the Ultra Ice (Water Filter Reset)
button for three seconds to turn the indicator light off.
You need to change the water filter approximately
every six months.
• The Refrigerator Temp. Control ranges from 33°F to
46°F (0°C to 8°C). Press the Refrigerator Temp. button
to cycle through the available temperature settings one
increment at a time.
• The Freezer Temp. Control range is from -6°F to 8°F
(-21°C to -13°C). Press the Freezer Temp. button to
cycle through the available temperature settings one
increment at a time.
NOTE: When changing control settings, wait 24 hours
before making additional adjustments. The controls are set
correctly when milk or juice is as cold as you would like
and when ice cream is firm. If the temperature in either
compartment is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the change to
stabilize before adjusting again.
Blue Ambient Mood Light
This light has two settings: On and Off. If the light is
set to the On mode, the Blue Ambient Mood Light will
turn on.
17
USING YOUR REFRIGERATOR
Control Lock
Air Filter
The Air Filter helps remove odors from the
refrigerator. The Air Filter has two settings, Auto ad
MAX. In Auto mode, the Air Filter will cycle on and
off in increments of ten minutes on and 110 minutes
off. If set to the MAX mode, the Air Filter will stay
on continuously for four hours, cycling on and off in
increments of ten minutes on and five minutes off.
After four hours, the Air Filter will switch to Auto
mode.
• When power is initially connected to the refrigerator,
the Lock function is off.
• If you want to activate the Lock function to lock other
buttons, press and hold the Door Alarm button for
three seconds or more. The Control Lock icon will
display and the Lock function is now enabled.
• When the Lock function is activated, no other buttons
will work. The dispenser pad is also deactivated.
• To disable the Lock function, press and hold the Door
Alarm button for approximately three seconds.
• Auto mode is the default mode.
• Press the Air Filter button once for MAX mode.
Temperature Mode Switch Function (°F <->°C)
If you want to convert °F to °C or vice versa, press and
hold the Freezer Temp. and Refrigerator Temp. buttons at
the same time for approximately five seconds.
Air Filter Reset
When the CHANGE AIR FILTER icon turns on, the air
filter needs to be replaced. After replacing the air
filter, press and hold the Air Filter button for three
seconds to turn the icon light off. It is recommended
to change the air filter approximately every six months.
Display Off Mode
• When the refrigerator is in the Display Off Mode,
the display will remain off until a door is opened
or a button is pressed. Once on, the display will
remain on for 20 seconds.
Articulating Mullion
This feature is a metal strip attached to the left door
that articulates (rotates) 90 degrees as the door is
closed, forming a mullion (base) for the left and right
door gaskets to seal against.
• To deactivate the Display Off Mode, press the
Freezer Temp. and Ultra Ice buttons at the same
time and hold them for five seconds until the tone
sounds (in some models).
CAUTION
To reduce the risk of scratching the door or breaking the
door mullion, make sure that the refrigerator door mullion
is always folded in.
CAUTION
Demo Mode (For Store Use Only)
The Demo Mode disables all cooling in the refrigerator
and freezer sections to conserve energy while on display
in a retail store. When activated, OFF will display on the
control panel.
To deactivate:
With either refrigerator door opened, press and hold the
Refrigerator Temp. and Ultra Ice buttons at the same
time for five seconds. The control panel will beep and the
temperature settings will display to confirm that Demo
Mode is deactivated. Use the same procedure to activate
the Demo Mode.
Door Alarm
• When power is connected to the refrigerator, the door
alarm is initially set to ON. When you press the Door
Alarm button, the display will change to OFF and the
Door Alarm function will deactivate.
• When either the refrigerator or the freezer door is left
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
• When you close the door, the door alarm will stop.
18
USING YOUR REFRIGERATOR
IN-DOOR ICE BIN
CAUTION
Keep hands and tools out of the ice compartment door
and dispenser chute. Failure to do so may result in
damage or personal injury.
2. To remove the in-door ice bin, grip the front handle,
slightly lift the lower part, and slowly pull out the bin
as shown.
The icemaker will stop producing ice when the in-door ice
bin is full. If you need more ice, empty the ice bin into the
extra ice bin in the freezer compartment. During use, the
ice can become uneven causing the icemaker to misread
the amount of ice cubes and stop producing ice. Shaking
the ice bin to level the ice within it can reduce this problem.
NOTE: Storing cans or other items in the ice bin will
damage the icemaker.
Keep the ice compartment door closed tightly. If the ice
compartment door is not closed tightly, the cold air in the
ice bin will freeze food in the refrigerator compartment.
This could also cause the icemaker to stop producing ice.
NOTE: If the ON/OFF switch on the icemaker is set to
OFF for an extended period of time, the ice compartment
will gradually warm up to the temperature of the
refrigerator compartment. To prevent ice cubes from
melting and leaking from the dispenser, ALWAYS empty
the ice bin when the icemaker is set to OFF for more than
a few hours.
3. To reinstall the in-door ice bin, slightly slant the
bin during replacement to avoid contact with the
icemaker.
CAUTION
When handling the
ice bin, keep hands
away from the
icemaker tray area to
avoid personal injury.
4. Avoid touching the ice-detecting sensor when
replacing the ice bin. See the label on the ice
compartment door for details.
1. Pull or push the door handle to open or close the ice
compartment.
Ice-detecting
sensor
19
USING YOUR REFRIGERATOR
AUTOMATIC ICEMAKER
Ice is made in the automatic icemaker and sent to the
dispenser. The icemaker will produce 10 cubes per cycle—
approximately 100 cubes in a 24-hour period, depending
on freezer compartment temperature, room temperature,
number of door openings and other operating conditions.
WARNING
Personal Injury Hazard
DO NOT place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.
• It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for full
ice production to occur.
• Ice making stops when the in-door ice bin is full. When
full, the in-door ice bin holds approximately 6 to 8 (1216 oz) glasses of ice.
• To turn off the automatic icemaker, set the icemaker
switch to OFF (O). To turn on the automatic icemaker,
set the switch to ON (I).
• The water pressure must be between 20 and
120 psi on models without a water filter and between
40 and 120 psi on models with a water filter to
produce the normal amount and size of
ice cubes.
• Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure the sensor area
is clean at all times for proper operation.
Icemaker
Power Switch
Ice-detecting Sensor
20
USING YOUR REFRIGERATOR
AUTOMATIC ICEMAKER (continued)
CAUTION
WHEN YOU SHOULD SET THE ICEMAKER
POWER SWITCH TO OFF (O)
• The first ice and water dispensed may include particles
or odor from the water supply line or the water tank.
• When the water supply will be shut off for several
hours.
• When the ice bin is removed for more than one or two
minutes.
• When the refrigerator will not be used for several days.
NOTE: The ice bin should be emptied when the
icemaker ON/OFF switch is turned to the OFF position.
• Throw away the first few batches of ice (about 24
cubes). This is also necessary if the refrigerator has not
been used for a long time.
• Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.
• If discolored ice is dispensed, check the water filter
and water supply. If the problem continues, contact a
Sears or other qualified service center. Do not use the
ice or water until the problem is corrected.
NORMAL SOUNDS YOU MAY HEAR
• The icemaker water valve will buzz as the icemaker fills
with water. If the power switch is in the ON (I) position,
it will buzz even if it has not yet been hooked up to
water. To stop the buzzing, move the power switch to
OFF (O).
NOTE: Keeping the power switch in the ON (I) position
before the water line is connected can damage the
icemaker.
• You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker refills.
• Keep children away from the dispenser. Children may
play with or damage the controls.
• The ice passage may become blocked with frost if only
crushed ice is used. Remove the frost that accumulates
by removing the ice bin and clearing the passage with
a rubber spatula. Dispensing cubed ice can also help
prevent frost buildup.
• Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.
• Dispense ice into a glass before filling it with water
or other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.
PREPARING FOR VACATION
Set the icemaker power switch to OFF (O) and shut off
the water supply to the refrigerator.
NOTE: The ice bin should be emptied any time the
icemaker ON/OFF switch is turned to the OFF (O)
position.
If the ambient temperature will drop below freezing, have
a qualified technician drain the water supply system to
prevent serious property damage due to flooding caused
by ruptured water lines or connections.
• Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage and refrigerator
performance may be affected.
• Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice
from dispensing.
• To avoid personal injury, keep hands out of the ice
door and passage.
• Never remove the dispenser cover.
• If ice or water dispenses unexpectedly, turn off the
water supply and contact Sears Home Service at
1-800-4-MY HOME®.
21
USING YOUR REFRIGERATOR
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
Items
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages. Be careful to leave enough room at the
front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE: Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze. Cooling hot
foods before freezing saves energy.
How to
Butter or
margarine
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Cheese
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Milk
Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Eggs
Store in original carton on interior
shelf, not on door shelf.
Fruit
Wash, let dry, and store in
refrigerator in plastic bags or in
the crisper. Do not wash or hull
fruit until you are ready to use
them. Sort and keep fruit in its
original container, in a crisper, or
store in a completely closed paper
bag on a refrigerator shelf.
Leafy
vegetables
STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or food storage times.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Packaging recommendations:
• Rigid plastic containers with tight-fitting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps
• Specified freezer-grade self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Remove store wrapping and trim
or tear off bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Vegetables
with skins
(carrots,
peppers)
Place in plastic bags or plastic
container and store in crisper.
Fish
Use fresh fish and shellfish the
same day purchased.
Leftovers
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
CAUTION: Do not keep beverage cans or plastic
food containers in the freezer compartment. They may
break or burst if they freeze.
22
USING YOUR REFRIGERATOR
REFRIGERATOR SECTION
Press down on either of the front corners to remove
the tray.
Note: There is no drain beneath the tray. You may
need to empty the tray of any liquid that collects in it.
WATER DISPENSER
To dispense cold water, push on the dispenser switch
with a glass.
Some dripping may occur after dispensing. Hold your
cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
NOTE: The dispenser is equipped with a light that
turns on when the dispenser pad is engaged.
WARNING: Do not put your
fingers up the ice chute opening.
Doing so can result in severe injury.
CAUTION: Do not dispense ice
into fine china or crystal glasses.
China or crystal can break.
23
USING YOUR REFRIGERATOR
REFRIGERATOR SHELVES
The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have glass
or wire shelves.
Adjusting the shelves to fit items of different heights will
make finding the exact item you want easier. Doing so will
also reduce the amount of time the refrigerator door is
open which will save energy.
IMPORTANT: Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
NOTE: Glass shelves are heavy. Use special care when
removing them.
To reinstall a shelf—Tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired height.
Then, lower the front of the shelf so that the hooks
drop into the slots.
Adjusting Shelves (Cantilever)
Remove shelves from the shipping position and replace
shelves in the position you want.
To remove a shelf—Tilt up the front of the shelf 1
and lift it from below 2 . Pull the shelf out.
CAUTION: Make sure that shelves are level from one
side to the other. Failure to do so may result in the shelf
falling or spilling food.
Folding Shelf (on some models)
You can store taller items, such as a gallon container
or bottles, by simply pushing the front half of the shelf
underneath the back half of the shelf. Pull the front of the
shelf toward you to return to a full shelf.
24
USING YOUR REFRIGERATOR
HUMIDITY CONTROLLED CRISPER
The crispers provide fresher tasting fruit and vegetables by
letting you easily control humidity inside the drawer.
You can control the amount of humidity in the moisturesealed crispers by adjusting the control to any setting
between VEGETABLE and FRUIT.
• VEGETABLE keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
• FRUIT lets moist air out of the crisper for best storage
of fruit.
HU
FR
HU
VE
S
ITY
M ID
IN
ETT
G
FR
S
ITY
M ID
IN
ETT
G
VE
To remove the glass
1. Lift up the glass under the crisper cover.
2. Pull the glass up and out.
NOTE: Pantry drawer not shown for clarity.
HU
FR
SE
TTIN
G
VE
LE
AB
G ET
E
A BL
G ET
UIT
TEMPERATURE CONTROLLED PANTRY DRAWER
The Temperature Controlled Pantry Drawer provides
storage space with a variable temperature control that
can keep the compartment colder than the refrigerator
section. This drawer can be used for large party trays,
deli items and beverages. (This drawer should not be
used for vegetables that require high humidity.)
Press the Select button to choose between Meat, Deli
and Produce.
UIT
HUMIDITY SETTIN G
E
A BL
G ET
ITY
M ID
UIT
VEG ETABLE
FRUIT
REMOVING THE HUMIDITY CONTROLLED CRISPER
1. To remove, pull the drawer out to full extension.
2. Lift the front of the crisper up, then pull it straight out.
Mea t
HU
FR
3. To install, slightly tilt up the front, insert the drawer into
the frame and push it back into place.
HU
HU
FR
HU
V EG
S
ITY
M ID
IN
ETT
G
FR
M
E
YS
IDIT
TTIN
G
V EG
BLE
ETA
VE
UIT
UIT
BLE
ETA
25
LE
AB
G ET
SE
ITY
M ID
G
TTIN
FR
UIT
UIT
M ID
SE
ITY
G
TTIN
VE
LE
AB
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Deli
Produce
Select
USING YOUR REFRIGERATOR
DOOR BIN
The door bins are removable for easy cleaning and
adjustment.
1. To remove the bin, simply lift the bin up and pull
straight out.
2. To replace the bin, slide it in above the desired support
and push down until it snaps into place.
NOTE: Some bins may vary in appearance and will
only fit in one location.
REPLACING THE AIR FILTER
It is recommended that you replace the air filter:
• Approximately every six months.
• When the CHANGE AIR FILTER
light turns on.
1. Remove the Old Filter
Turn the filter cover to the left to detach it from the
refrigerator wall. The filter is located on the inside of
the filter cover. Remove the filter from the cover and
replace it with a new filter.
DAIRY BIN
1. To remove the dairy bin, simply lift it and pull straight out.
2. To replace the dairy bin, slide it into place and push
down until it stops.
2. Install a New Air Filter.
Place the new filter inside of the cover with the side that
says “Front” facing outward. Turn the filter cover to the
right to attach it to the refrigerator wall.
NOTE: The dairy bin will only fit in the top space on the
right-hand door.
After changing the filter, press and hold the Air Filter
button for three seconds to reset the filter sensor.
NOTE: To purchase a replacement air filter, visit a Sears
store or call 1-800-4-MY-HOME®. Also, you may order
on-line at www.sears.com/partsdirect.
26
USING YOUR REFRIGERATOR
FREEZER SECTION
EXTRA ICE BIN
DURABASE
1. To remove the Durabase, push it to the back as much
as possible. Tilt up the front of the Durabase and pull
straight out.
2. To replace, insert the Durabase in rail assembly.
1. Pull the Freezer Drawer and the Pullout Drawer out as
far as possible to remove the Extra Ice Bin.
2. Gently lift and pull out the ice bin.
3. To replace, pull both drawers out as far as possible,
and set the bin in its correct position in the Pullout
Drawer. Close the Pullout Drawer and then the Freezer
Drawer.
Pullout Drawer
1
2
Extra Ice Bin
DURABASE DIVIDER
The Durabase divider allows you to organize the
Durabase area into sections. It can be adjusted from side
to side to accommodate items of different sizes.
CAUTION: Pinch hazard! Keep hands and feet clear
of the bottom of the freezer drawer when opening
and closing.
WARNING: If the Durabase divider is removed, there is
enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
suffocation risk, DO NOT allow children or pets to
touch or go near the drawer.
27
USING YOUR REFRIGERATOR
PULLOUT DRAWER
1. To remove, pull the drawer out to full extension. Lift the
front of the drawer up, then pull it straight out.
2. To replace, slightly tilt up the drawer front, insert the
drawer into the frame, and push the drawer back into
place.
28
WATER FILTER
WATER FILTER
It is recommended that you replace the water filter:
• Approximately every 6 months.
• When the water filter indicator
turns on.
• When the water dispenser output
decreases.
• When the ice cubes are smaller
than normal.
Rotate the water filter up into
position and close the cover.
The cover will click when closed
correctly.
1. Remove the old water filter.
Lower or remove the top left shelf
to allow the water filter to rotate
all the way down.
Press the push button to open the
water filter cover.
NOTE: Replacing the water filter
causes a small amount of water
(around 1 oz. or 25 cc) to drain.
Place a cup under the front end
of the water filter cover to collect
any leaking water. Hold the water
filter upright, once it is removed, to
prevent any remaining water from
spilling out of the water filter.
3. After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5 minutes)
to remove trapped air and contaminants from
the system. Do not dispense the entire 2.5 gallon
amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
4. Water Filter Bypass Plug
Keep the water filter
bypass plug. You MUST
use the water filter
bypass plug when a
replacement water filter
cartridge is not available.
Pull the water filter downward
and pull out. Make sure to rotate
the filter down completely before
pulling it out of the manifold hole.
Water Filter
Bypass Plug
CAUTION: DO NOT operate the refrigerator without
the water filter or water filter plug installed.
2. Replace with a new water filter.
Take the new water filter out of its packing and remove
the protective cover from the o-rings. With water filter
tabs in the horizontal position, push the new water filter
into the manifold hole until it stops.
NOTE: To purchase a replacement water filter, visit a
Sears store or call 1-800-4-MY-HOME®. You may also
order on-line at www.sears.com/partsdirect
29
WATER FILTER
Performance Data Sheet
Use Replacement Cartridge: ADQ36006102
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or
equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.
System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the
reduction of substances listed below.
Contaminant Reduction
Chlorine Taste and Odor
Average
Influent
Average
Max Permissible
NSF specified Challenge Avg %
NSF Reduction
Product Water Product Water
Concentration
Reduction
Requirements
Concentration
Concentration
NSF Test
Report
2.1 mg/L
2.0 mg/L ± 10%
97.2%
0.06 mg/L
N/A
≥ 50%
J-00049247
5,600,000
pts/mL
At least 10,000 particles/mL
98.7%
73,000 pts/ml
N/A
≥85%
J-00049282
Asbestos
190 MFL
107 to 108 MFL; fibers greater
than 10 μm in length
>99%
< 1 MFL
N/A
≥99%
J-0004928
Atrazine
0.0094 mg/L
0.009 mg/L ± 10%
94.7%
0.00005 mg/L
0.003 mg/L
N/A
J-00049293
Benzene
0.016 mg/L
0.015 mg/L ± 10%
96.7%
0.005 mg/L
0.005 mg/L
N/A
J-00049300
J-00049294
Nominal Particulate Class I, ,
≥0.5 to < 1.0 μm
Carbofuran
0.08 mg/L
0.08 mg/L ± 10%
98.1%
0.002 mg/L
0.04 mg/L
N/A
Lindane
0.002 mg/L
0.002 mg/L ± 10%
98.2%
0.00004 mg/L
0.0002 mg/L
N/A
J-00051975
P-Dichlorobenzene
0.22 mg/L
0.225 mg/L ± 10%
99.8%
0.0005 mg/L
0.075 mg/L
N/A
J-00049298
Toxaphene
0.014 mg/L
0.015 mg/L ± 10%
93%
0.001 mg/L
0.003 mg/L
N/A
J-00049302
2,4-D
0.213 mg/L
0.210 mg/L ± 10%
95.2%
0.009 mg/L
0.07 mg/L
N/A
J-00049284
Lead pH @6.5
0.150 mg/L
0.15 mg/L ± 10%
>99.3%
0.001 mg/L
0.010 mg/L
N/A
J-00051974
Lead pH @8.5
0.150 mg/L
0.15 mg/L ± 10%
>99.3%
0.001 mg/L
0.010 mg/L
N/A
J-00049277
Mercury @ pH 6.5
0.0059 mg/L
0.006 mg/L ± 10%
96.1
0.0002 mg/L
0.002 mg/L
N/A
J-00053886
Mercury @ pH 8.5
0.0058 mg/L
0.006 mg/L ± 10%
90.1
0.0006 mg/L
0.002 mg/L
N/A
J-00051972
120,000 cysts/L
Minimum 50,000 cysts/L
99.99%
<1 cyst/L
N/A
≥99.95%
J-00049281
Cyst*
* Based on the use of Cryptosporidium parvum oocysts
30
WATER FILTER
WARNING
Application Guidelines/Water Supply Parameters
Service Flow
0.5 gpm (1.9 lpm)
Water Supply
Potable Water
Water Pressure
40-120 psi (138 - 827 kPa)
Water Temperature
33°F - 100°F (0.6°C - 38°C)
To reduce the risk associated with ingestion of
contaminants: Do not use with water that is
microbiologically unsafe or of unknown quality
without adequate disinfection before and after of the
system. Systems certified for cyst reduction may be
used on disinfected water that may contain filterable
cysts. EPA Establishment Number 10350-MN-005
It is essential that the manufacturer’s recommended
installation, maintenance and water filter replacement
requirements be carried out for the product to perform as
advertised.
NOTE: While the testing was performed under standard
laboratory conditions, actual performance may vary.
CAUTION
For estimated costs of replacement elements, please call
1-800-469-4663 or visit our website at
www.sears.com/partsdirect
To reduce the risk associated with property damage
due to water leakage:
3M is a trademark of 3M Company.
NSF is a trademark of NSF International.
© 2009 3M Company. All rights reserved.
• Read and follow the Water Filter instructions before
installation and use of this system.
• Installation and use MUST comply with all state and
local plumbing codes.
• Do not install if water pressure exceeds 120 psi (827
kPa). Contact a plumbing professional if you are
uncertain of how to check your water pressure.
• Do not install where water hammer conditions may
occur. If water hammer conditions exist, you must
install a water hammer arrester. Contact a plumbing
professional if you are uncertain of how to check for
this condition.
• Do not install on hot water supply lines.
The maximum operating water temperature of this
water filter system is 100°F (38°C).
• Protect water filter from freezing. Do no operate
refrigerator in ambient conditions below 55°F. Drain
water filter when storing unit in temperatures below
40°F (4.4°C).
• The disposable water filter must be replaced every
six months, at the rated capacity, or if a noticeable
reduction in flow rate occurs.
31
WATER FILTER
State of California
Department of Public Health
Water Treatment Device
Certificate Number
09 - 2019
Date Issued: December 15, 2009
Manufacturer: Sears Roebuck and Co.
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
Inorganic/Radiological Contaminants
Asbestos
Lead
Mercury
Microbiological Contaminants and Turbidity
Cysts
Organic Contaminants
2,4-D Reduction
Atrazine
Benzene
Carbofuran
Lindane
p-Dichlorobenzene
Toxaphene
Rated Service Capacity: 200 gal
Rated Service Flow: 0.5 gpm
Conditions of Certification:
32
CARE AND CLEANING
INSIDE WALLS (allow freezer to warm up so
the cloth will not stick)
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
WARNING
Explosion Hazard
CAUTION: While cleaning the inside, do not spray
water.
Use non-flammable cleaner. Failure to do so can result
in fire, explosion, or death.
DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
Both the refrigerator and freezer sections defrost
automatically; however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.
GENERAL CLEANING TIPS
• Unplug the refrigerator or disconnect power.
• Remove all removable parts, such as shelves, crispers,
etc. Refer to the sections in Using Your Refrigerator for
removal instructions.
• Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
• Hand wash, rinse and dry all surfaces thoroughly.
• Plug in the refrigerator or reconnect power.
PLASTIC PARTS (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
cleansers, or flammable fluids. These can scratch or
damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.
OUTSIDE
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
33
CARE AND CLEANING
WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
LIGHT BULB REPLACEMENT
WARNING
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and
tape them together so they do not shift and rattle
during the move. Refer to the Using your Refrigerator
section for removal instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls more easily OR screw in the
leveling legs all the way so they do not scrape the
floor. See the Door Closing section.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
Electrical Shock Hazard
Before replacing a Compartment Lamp, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.
NOTE: The refrigerator and freezer compartment lights
are LED interior lighting, and service should be performed
by a qualified technician.
POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
When you get to your new home, put everything back and
refer to the Refrigerator Installation section for preparation
instructions.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables and freeze other items.
2. Turn off the icemaker and empty the ice bin.
If you choose to turn the refrigerator off before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the
Controls section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This
stops odor and mold from building up.
34
CONNECTING THE WATER LINE
WHAT YOU WILL NEED
• Copper Tubing, ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
• To determine how much tubing you
need: measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then,
add 8 feet (2.4 m). Be sure there is sufficient extra tubing
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.
[25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
• Power drill.
• ½ in. or adjustable wrench.
• Flat blade and Phillips head screwdrivers.
• Two ¼ in. outer diameter
compression nuts and
2 ferrules (sleeves) to
connect the copper tubing
to the shutoff valve and the
refrigerator water valve.
• If your existing copper water
line has a flared fitting at the
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
cut off the flared fitting with
a tube cutter and then use a
compression fitting.
• Shutoff valve to connect
to the cold water line. The
shutoff valve should have a water inlet with a minimum
inside diameter of 5/32 in. at the point of connection
to the COLD WATER LINE.
Saddle-type shutoff valves
are included in many water
supply kits. Before purchasing,
make sure a saddle-type
valve complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used.
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can
lead to water leakage or flooding. Call a qualified plumber
to correct water hammer before installing the water supply
line to the refrigerator.
To prevent burns and product damage, only connect the
refrigerator water line to a cold water supply.
If you use your refrigerator before connecting the water
line, make sure the icemaker power switch is in the OFF (O)
position.
Do not install the icemaker tubing in areas where
temperatures fall below freezing.
WATER PRESSURE
The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120 psi
on models with a water filter.
If a reverse osmosis water filtration system is connected
to your cold water supply, this water line installation is
not covered by the refrigerator warranty. Follow these
instructions carefully to minimize the risk of expensive water
damage.
If a reverse osmosis water filtration system is connected
to your cold water supply, the water pressure to the reverse
osmosis system needs to be a minimum of 40 to 60 psi (2.8
kgf/cm2 ~ 4.2 kgf/cm2, less than 2.0~3.0 sec. to fill a cup
of 7 oz capacity).
If the water pressure from the reverse osmosis system is less
than 21 psi or 1.5 kgf/cm2 (takes more than 4.0 sec to fill a
cup of 7 oz capacity):
• Check to see if the sediment filter in the reverse osmosis
system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to
refill after heavy usage.
• If the issue concerning water pressure from reverse
osmosis remains, call a licensed, qualified plumber.
• All installations must be in accordance with local
plumbing code requirements.
CAUTION: Wear eye protection during installation to
prevent injury.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.
35
CONNECTING THE WATER LINE
INSTALLATION INSTRUCTIONS
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten the clamp or you may crush
the tubing.
Washer
Install the shutoff valve on the nearest frequently used
drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
Pipe Clamp
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
off any sediment from the water pipe.
Inlet End
Clamp Screw
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
floor (behind the refrigerator or adjacent base cabinet)
as close to the wall as possible.
NOTE: Be sure there is sufficient extra tubing (about
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
7. CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for the
copper tubing onto the end of the tubing and connect
it to the shutoff valve. Make sure the tubing is fully
inserted into the valve. Tighten the compression nut
securely.
3. DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a ¼ in. hole may result
in reduced ice production or
smaller cubes.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing (NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.
4. FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water pipe with
the pipe clamp.
Saddle-Type
Shutoff Valve
Compression Nut
Pipe Clamp
Packing Nut
Outlet Valve
Saddle-Type
Shutoff Valve
Vertical Cold
Water Pipe
Ferrule (sleeve)
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in Massachusetts.
Consult with your licensed plumber.
36
CONNECTING THE WATER LINE
8. FLUSH OUT THE TUBING
Turn the main water supply on and
flush out the tubing until the water
is clear.
Shut the water off at the water
valve after about one quart of
water has been flushed through the
tubing.
9. CONNECT THE TUBING TO THE
REFRIGERATOR
NOTE: Before making the connection to the
refrigerator, be sure that the refrigerator power cord is
not plugged into the wall outlet.
1. Remove the plastic flexible cap from the water valve.
2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.
3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the
fitting.
Tubing Clamp
10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
CAUTION: Check to see if leaks occur at the water line
connections.
11. PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
¼ in. Tubing
¼ in.
Compression
Nut
Ferrule
(sleeve)
Refrigerator
Connection
12. START THE ICEMAKER
Set the icemaker power switch to the ON position.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below. It
will then begin operation automatically if the icemaker
power switch is in the ON (I) position.
37
TROUBLESHOOTING GUIDE
UNDERSTANDING SOUNDS YOU MAY HEAR
Your new refrigerator may make sounds that your old one
did not make. Most of the new sounds are normal. Hard
surfaces, like the floor, walls and cabinets, can make the
sounds seem louder than they actually are. The following
describes the kinds of sounds you may hear and what
may be causing them.
Popping:
Contraction and expansion of the inside walls.
Sizzling:
Water dripping on the defrost heater during a defrost
cycle.
Vibrating Noise:
If the side or back of the refrigerator is touching a
cabinet or wall, some of the normal vibrations may make
an audible sound. To eliminate the noise, make sure that
the sides and back cannot vibrate against any wall or
cabinet.
Clicking:
The defrost control will click when the automatic defrost
cycle begins and ends. The thermostat control (or
refrigerator control, depending on the model) will also
click when cycling on and off.
Rattling:
Rattling noises may come from the flow of refrigerant, the
water line, or items stored on top of the refrigerator.
Whooshing:
• Evaporator fan motor circulating the air through the
refrigerator and freezer compartments.
• Air being forced over the condenser by the condenser
fan.
• Ice compartment fan in the freezer on the left side of
the refrigerator when the doors are open.
Gurgling:
As each cycle ends, you may hear a gurgling sound
caused by the refrigerant flowing through the cooling
system.
Problem
Refrigerator is not
cooling.
Dripping:
Water running into the drain pan during the defrost cycle.
Pulsating or High-Pitched Sound:
Your refrigerator is designed to run more efficiently to
keep your food items at the desired temperature. The high
efficiency compressor may cause your new refrigerator
to run longer than your old one, but is still more energy
efficient than previous models. While the refrigerator is
running, it is normal to hear a pulsating or high-pitched
sound.
Possible Causes
The power supply cord is unplugged.
A household fuse has blown or a circuit
breaker has tripped.
The refrigerator control is set to the OFF
position.
The refrigerator is in the defrost cycle.
The refrigerator is in Demo Mode.
38
Solutions
Firmly plug the cord into a live outlet with
proper voltage (see Electrical & Grounding
Requirements).
Replace the fuse or reset the circuit breaker. If
the problem persists, contact an electrician.
Refer to the Setting the Controls section.
Wait about 30 minutes for defrost cycle
to end.
The Demo Mode allows the lights and control
display to work normally while disabling
the cooling system to save energy while on
the showroom floor. To disable Demo Mode,
open one door, then press and hold the Ultra
Ice and Refrigerator Temp. buttons for five
seconds. Once disabled, OFF will disappear
and the previous temperature settings will be
displayed (refer to Setting the Controls for
recommended temperatures).
TROUBLESHOOTING GUIDE
Problem
Lights do not work.
Possible Causes
The power supply cord is unplugged.
Interior lights have malfunctioned.
Solutions
Firmly plug the cord into a live outlet
with proper voltage (refer to Electrical &
Grounding Requirements).
The interior lights are LED lighting, and repair
service must be performed by a qualified
technician.
Vibration or rattling The refrigerator is not resting solidly on the
Floor is weak or uneven or leveling legs need
noise.
floor.
adjusting. See the Installation section for
leveling instructions.
Compressor seems to The refrigerator that was replaced was an
Modern refrigerators require more operating
run too much.
older model.
time but use less energy due to more efficient
technology.
The room temperature is warmer than normal. The compressor will run longer under warm
conditions. At normal room temperatures
(70°F) expect your compressor to run about
40% to 80% of the time. Under warmer
conditions, expect it to run even more often.
The refrigerator should not be operated
above 110°F.
The door is opened often or a large amount
Adding food and opening the door warms the
of food has just been added.
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back
down. In order to conserve energy, try to get
everything you need out of the refrigerator
at once, keep food organized so it is easy to
find, and close the door as soon as the food is
removed. Refer to the Food Storage Guide.
The refrigerator was recently plugged in and The refrigerator will take up to 24 hours to
the refrigerator control was set correctly.
cool completely.
The refrigerator control is not set correctly for See the Adjusting Control Settings section.
the surrounding conditions.
The doors are not closed completely.
Firmly push the doors shut. If they will not
shut all the way, see “Doors will not close
completely” in the Troubleshooting section.
The back cover is dirty.
This prevents air transfer and makes the motor
work harder. Clean the back cover. Refer to
the Care and Cleaning section.
The refrigerator
The sounds may be normal for your
Refer to the Understanding Sounds You May
seems to make too
refrigerator.
Hear section for more information.
much noise.
39
TROUBLESHOOTING GUIDE
Problem
Doors will not close
completely.
Possible Causes
The refrigerator is not level.
Food packages are blocking the door open.
The ice bin, crisper cover, pans, shelves, door
bins or baskets are out of position.
The gaskets are sticking.
The refrigerator wobbles or seems unstable.
The doors were removed during product
installation and not properly replaced.
Articulating Mullion is out of position.
Frost or ice crystals
on frozen food.
The door is not closing properly.
The door is opened often.
Ice has bad taste or
odor.
There is water in the
defrost drain pan.
The icemaker was recently installed.
Solutions
See the Leveling and Door Alignment section.
Rearrange food containers to clear door and
door shelves.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator
section for more information.
Clean gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Level the refrigerator. Refer to the Leveling
and Door Alignment section for more
information.
Remove and replace the doors according to
the Removing and Replacing Refrigerator
Handles and Doors section, or call a qualified
technician.
Rotate the articulating mullion to the closed
position and reattempt to shut the door. Refer
to Refrigerator Features for more information
on the articulating mullion.
See “Doors will not close completely” in the
Troubleshooting section.
When the door is opened, warm, humid air is
allowed in the freezer, resulting in frost.
Discard the first few batches of ice to avoid
discolored or bad tasting ice.
The ice has been stored for too long.
Throw away old ice and make a new supply.
The food has not been wrapped tightly in
either compartment.
The water supply contains minerals such as
sulfur.
The interior of the refrigerator needs cleaning.
Rewrap foods since odors may migrate to the
ice if food is not wrapped properly.
A water filter may need to be installed to
eliminate taste and odor problems.
See the Care and Cleaning section for more
information.
Empty and wash bin. Discard old cubes.
The water will evaporate. It is normal for
water to drip into the defrost pan.
Expect that the water in the defrost pan will
take longer to evaporate. This is normal when
it is hot or humid.
The ice storage bin needs cleaning.
The refrigerator is defrosting.
It is more humid than normal.
40
TROUBLESHOOTING GUIDE
Problem
The icemaker is not
producing ice or not
enough ice.
Possible Causes
New installation.
The refrigerator is not connected to a water
supply or the supply shutoff valve is not
turned on.
Reverse osmosis water filtration system is
connected to your cold water supply.
Kink in the water source line.
Ice demand has exceeded storage capacity.
Solutions
Wait 12 to 24 hours after icemaker
installation for ice production to begin. Wait
72 hours for full ice production.
Connect the refrigerator to the water supply
and turn the water shutoff valve fully open.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum
amount and result in icemaker issues. Refer to
the Water Pressure section.
A kink in the line can reduce water flow.
Straighten the water source line.
The icemaker will produce approximately 100
cubes in a 24 hour period.
NOTE: An extra ice bucket is provided in
the freezer section for additional storage
capacity.
The icemaker is not turned on.
Locate the icemaker ON/OFF switch and
confirm it is in the ON (I) position.
There is something on the ice-detecting sensor. Foreign substances or frost on the icedetecting sensor can interrupt ice production.
Make sure the sensor area is clean at all times
for proper operation.
The temperature setting for the freezer is too The recommended temperature for the freezer
warm.
compartment for normal ice production is
0°F. If the freezer temperature is warmer, ice
production will be affected.
The doors are opened often.
If the doors of the unit are opened often,
ambient air will warm the refrigerator which
will prevent the unit from maintaining the
set temperature. Lowering the refrigerator
temperature can help, as well as not opening
the doors as frequently.
The doors are not closing properly.
If the doors are not properly closed, ice
production will be affected. See “Doors will
not close completely” in the Troubleshooting
section for more information.
The ice compartment door is not closing
If the ice compartment door is not properly
properly.
closed, ice production will be affected. Make
sure that the ice compartment door is closed
for proper operation. Refer to the Refrigerator
Features section.
Ultra Ice is not selected.
Ultra Ice increases ice production by lowering
the freezer compartment temperature. Refer
to Setting the Controls for more information.
41
TROUBLESHOOTING GUIDE
Problem
Not dispensing ice.
Possible Causes
Not all of the doors are closed completely.
The dispenser display is locked.
Ice is not selected on the dispenser.
The ice dispenser is not used often.
Ice bin is not installed correctly.
New installation.
The delivery chute is clogged with frost or ice
fragments.
Dispensing warm
water.
Refrigerator or
Freezer section is too
cold.
New installation.
The water dispenser has been used recently
and the storage tank was exhausted.
The refrigerator is connected to a hot water
line.
Controls are not set correctly for conditions.
42
Solutions
Ice will not dispense if any of the refrigerator
doors are left open.
Press and hold the Lock button for 3 seconds
to unlock the control panel and dispenser.
The dispenser can be set for ice or water.
Make certain that the control panel is set for
the proper operation. Press the Ice Select
button on the control panel to cycle through
the ice options.
Infrequent use of the ice dispenser will cause
the cubes to stick together over time, which
will prevent them from properly dispensing.
Check the ice bin for ice cubes clumping/
sticking together. If they are, break up the ice
cubes to allow for proper operation.
Be sure to correctly install the ice bin into
position. Refer to Using your Refrigerator for
removal and installation instructions.
Wait 12 to 24 hours after icemaker
installation for ice production to begin. Wait
72 hours for full ice production.
Eliminate the frost or ice fragments by
removing the ice bin and clearing the chute
with a plastic utensil. Dispensing cubed ice
can also help prevent frost or ice fragment
buildup.
Allow 24 hours after installation for the water
storage tank to cool completely.
The unit has a 12 oz water storage tank inside
the refrigerator.
Make sure the refrigerator is connected to a
cold water pipe.
If the temperature is too cold, raise the
temperature setting one increment at a time
(refer to the Setting the Controls section).
When changing control settings, wait 24 hours
before making additional adjustments.
TROUBLESHOOTING GUIDE
Problem
Possible Causes
Not dispensing water. The dispenser panel is locked.
Solutions
Press and hold the Lock button for 3 seconds
to unlock the control panel and dispenser.
Flush and fill the water system.
New installation.
Refrigerator or freezer doors are not closed
properly.
The refrigerator is not connected to a water
supply or the supply shutoff valve is not
turned on.
Home filter or reverse osmosis system is used.
The doors are
difficult to open.
Frozen food
in refrigerator
compartment.
Water will not dispense if any of the
refrigerator doors are left open.
Connect the refrigerator to the water supply
and turn the water shutoff valve fully open.
This can decrease water pressure. For optimal
operation, do not connect the supply line to
a reverse osmosis system. Refer to the Water
Pressure section.
The dispenser is not set for water dispensing. The dispenser can be set for ice or water.
Make certain that the control panel is set for
the proper operation. Press the Water button
on the control panel to dispense water.
The water filter needs to be changed.
The water filter should be changed every 6
months or more often depending on usage.
The water filter can become blocked over
time with foreign particles and reduce the
water pressure.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
The door is reopened within a short time after When you open the door, warmer air enters
having been opened.
the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to open,
wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
The temperature control in the refrigerator
Press the Refrigerator Temp. button to set
compartment is set too cold.
the refrigerator compartment to a warmer
temperature.
Refrigerator is installed in a cold location.
When room temperature is below 41°F (5°C),
food can freeze. The refrigerator should not
be operated in temperatures below 55°F
(13°C).
Food with a high water content was placed
Place food with a high water content toward
too close to the cold air discharge vent.
the front of the refrigerator.
43
TROUBLESHOOTING GUIDE
Problem
Temperature is too
warm or there is
interior moisture
buildup.
Possible Causes
The air vents are blocked. Cold air circulates
from the freezer to the fresh food section
and back again through air vents in the wall
dividing the two sections.
Solutions
Locate air vents by using your hand to sense
airflow and move all packages that block
vents and restrict airflow. (See air flow
diagram below.)
The doors are opened often.
Opening the door warms the refrigerator,
requiring the compressor to run longer in
order to cool the refrigerator back down. In
order to conserve energy, try to get everything
you need out of the refrigerator at once, keep
food organized so it is easy to find, and close
the door as soon as the food is removed.
If the temperature is too warm, change the
setting one increment at a time (see the
Adjusting Control Settings section). Refer
to the Setting the Controls section. Wait 24
hours for temperatures to stabilize or even out.
Adding food warms the refrigerator. It can
take a few hours for the refrigerator to return
to normal temperature.
Wrap food tightly and wipe off damp
containers prior to storing in the refrigerator
to avoid moisture accumulation. If necessary,
repackage food according to the guidelines in
the Food Storage Guide section.
See “Doors will not close completely” in the
Troubleshooting section.
In humid weather, air carries moisture
into the refrigerator when the doors are
opened. Increased humidity in the freezer or
refrigerator compartments can lead to frost or
condensation.
It is normal for droplets to form on the interior
back wall after the refrigerator automatically
defrosts.
The control is not set correctly for the
surrounding conditions.
A large amount of food has just been added
to the refrigerator or freezer.
The food is not packaged correctly.
The doors are not closing completely.
The weather is humid.
An automatic defrost cycle was completed.
44
Kenmore Connect™ System
Kenmore Connect™ (on some models)
Should you experience any problems with your
refrigerator, it has the capability of transmitting data
via your telephone to the Kenmore ConnectTM Team.
This gives you the capability of speaking directly to
our trained specialists. The specialist records the data
transmitted from your machine and uses it to analyze the
issue, providing a fast and effective diagnosis.
If you experience problems with your refrigerator, call
1-800-4-MY-HOME ® . Only use the Kenmore ConnectTM
System feature when instructed to do so by the Kenmore
ConnectTM Team. The transmission sounds that you will
hear are normal and sound similar to a fax machine.
Kenmore ConnectTM cannot be activated unless your
refrigerator is connected to power. If your refrigerator
is unable to turn on, then troubleshooting must be done
without using Kenmore ConnectTM.
Using Kenmore ConnectTM
First, call 1-800-4-MY-HOME ® (1-800-469-4663).
If the number of the phone you are using is on file and
is associated with your refrigerator, you will be quickly
relayed to a Kenmore ConnectTM Team agent. Only use
the Kenmore ConnectTM feature when instructed to do so
by the Kenmore ConnectTM Team agent.
1. Lock the display. To lock the display, press and hold
the Door Alarm button for three seconds. (If the
display has been locked for over fie minutes, you must
deactivate the lock and then reactivate it.)
3. Hold the mouthpiece of your phone in front of the
speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the call
center.
4. Press and hold the Freezer Temp button for three
seconds while continuing to hold your phone to the
speaker.
5. After you hear three beeps, release the Freezer Temp
button.
2. Open the right refrigerator door.
6. Keep the phone in place until the tone transmission has
finished. The display will count down the time. Once
the countdown is over and the tones have stopped,
resume your conversation with the specialist, who will
then be able to assist you in using the information
transmitted for analysis.
NOTE:
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to
try again.
• Call quality differences by region may affect the Kenmore ConnectTM function.
• For best results, use Kenmore ConnectTM with a landline phone.
• Bad call quality may result in poor data transmission from your phone to the machine, which could
cause Kenmore ConnectTM to malfunction.
45
Get it fixed, at your home or ours!
Your Home
For troubleshooting, product manuals and expert advice:
www.managemylife.com
For repair – in your home – of all major brand appliances,
lawn and garden equipment, or heating and cooling systems,
no matter who made it, no matter who sold it!
For the replacement parts, accessories and
owner’s manuals that you need to do-it-yourself.
For Sears professional installation of home appliances
and items like garage door openers and water heaters.
1-800-4-MY-HOME®
(1-800-469-4663)
Call anytime, day or night (U.S.A. and Canada)
www.sears.com
www.sears.ca
Our Home
For repair of carry-in items like vacuums, lawn equipment,
and electronics, call anytime for the location of your nearest
Sears Parts & Repair Service Center
1-800-488-1222 (U.S.A.)
www.sears.com
1-800-469-4663 (Canada)
www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.)
1-800-361-6665 (Canada)
Para pedir servicio de reparación
a domicilio, y para ordenar piezas:
Au Canada pour service en français:
1-888-SU-HOGAR®
(1-888-784-6427)
www.sears.com
1-800-LE-FOYER MC
(1-800-533-6937)
www.sears.ca
® Registered Trademark / TM Trademark of KCD IP, LLC in the United States, or Sears Brands, LLC in other countries
® Marca Registrada / TM Marca de Fábrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC in otros países
MC
Marque de commerce / MD Marque déposée de Sears Brands, LLC