LG | 47LS5600 | LG 32LS5600 Owner's manual

User Guide
This is a 「User Guide」 installed on TV.
The contents of this guide are subject to change without prior notice for quality
❐❐To view programme information
Press INFO button.
Displays information on current programme and/or current time, etc.
❐❐To set favourite programmes
1 Press the Q.MENU button on the Programme Edit screen and select
Favourite Group.
2 Select the desired programme.
3 Press the FAV button. The selected programme will be saved to your
❐❐To use Favourite
Press the FAV button.
The favourite list will appear. Select the desired preset favourite programme
from Favourite List A-D.
Press GUIDE button.
[In Digital mode only]
Obtains information about programmes and airtime. Checks the broadcasting
time of the desired programme and schedule viewing.
❐❐Automatically Setting Up Programme
SETTINGS ➾ SETUP ➙ Auto Tuning
Automatically tunes the programmes.
1 Initiate Auto Tuning.
2 Select Input Source of your choice.
3 Set Auto Tuning following screen instructions.
✎✎ If Input Source is not connected properly, programme registration may not
✎✎ Auto Tuning only finds programmes that are currently broadcasting.
✎✎ If Lock System is turned on, a pop-up window will appear asking for
❐❐To use Manual Tuning
SETTINGS ➾ SETUP ➙ Manual Tuning
Adjusts programmes manually and saves the results.
For digital broadcasting, signal strength and signal quality can be checked.
❐❐To edit programmes
SETTINGS ➾ SETUP ➙ Programme Edit
Edits the saved programmes.
Set as favourite programme, block/unblock programme, skip programme etc. of
the selected programme.
Press the 节目指南 button.
[Depending on Country] [In Digital mode Only]
This system has an MHEG (Multimedia and hypermedia information coding expert
group) to help your navigation through all the possible viewing options.
Selects the screen aspect ratio.
• 16:9: Resizes images to fit the screen width.
• Just Scan: Displays video images in the original size without removing parts
of the edge of the image.
✎✎ In DTV, Component, HDMI, and DVI (over 720p) mode, Just Scan is
• Original: When your TV receives a wide screen signal it will automatically
change to the picture format broadcasted.
• Full Wide: When TV receives the wide screen signal, it will let you adjust
the picture horizontally or vertically, in a linear proportion,to fill the entire
screen fully. 4:3 and 14:9 video is supported in full screen without any video
distortion through DTV input.
✎✎ In Analogue/DTV/AV/Scart mode, Full Wide is available.
• 4:3: Resizes images to the previous standard 4:3.
• 14:9: You can view a picture format of 14:9 or a general TV programme in the
14:9 mode. The 14:9 screen is viewed in the same way as in 4:3, but is moved
up or down.
• Zoom: Resizes images to fit the screen width. The top and bottom parts of the
image may be cut off.
• Cinema Zoom: Choose Cinema Zoom when you want to enlarge the picture in
correct proportion.
✎✎ While viewing an external device, these cases may result in image burn:
- a video with stationary caption (such as network name)
- 4 : 3 aspect ratio mode for an extended period
Take caution when using these functions.
✎✎ Available picture size may differ depending on the input signal.
✎✎ The screen aspect ratios on HDMI/RGB-PC input are available in 4:3 and 16:9
only. (Only for models supporting PC connection)
❐❐To adjust picture in PC input mode
Adjusts picture in RGB-PC mode.
• Resolution: Sets the desired resolution.
✎✎ Resolution may only be selected when the PC resolution is set to 1024 x
768, 1280 x 768, or 1360 x 768.
• Auto Config.: Optimizes picture.
• Position / Size / Phase: If screen size or location is distorted, user can
directly adjust the screen size and position.
• Reset: Resets all changes on picture settings on PC input mode.
❐❐To set PC resolution
1 Right-click on the desktop of your PC and select 「Properties」.
2 Click on 「Settings」 and refer to supported formats to set the resolution.
3 Select 「Advanced → Monitor → Monitor Settings」 on the setting window.
Refer to supported formats to select the optimal vertical frequency.
✎✎ On PC mode, 1920x1080 resolution delivers the optimum picture quality.
✎✎ Resolution settings differ depending on the type of PC.
❓❓Formats Supported
PC Input Mode
Vertical Frequency❐
Horizontal Frequency ❐
Press the AV MODE button.
Sets the best PICTURE / AUDIO optimized for different AV modes.
• Off: Operates with the value set in the PICTURE / AUDIO Menu.
• Cinema: Optimizes picture and audio settings for movies.
• Sport: Optimizes picture and audio settings for sports.
• Game: Optimizes picture and audio settings for games.
❐❐To adjust picture with Picture Wizard
SETTINGS ➾ PICTURE ➙ Picture Wizard
Calibrates and adjusts for optimum picture quality using the remote control
and the Picture Wizard without expensive pattern devices or help from a
Follow the instructions on screen to obtain optimum picture quality.
❐❐To select Picture Mode
Selects the picture mode optimized for the viewing environment or the
• Intelligent Sensor: Detects the ambient illumination and automatically
adjusts the TV’s brightness level to reduce energy consumption.
Automatically adjusts the brightness, sharpness, colour or tint for optimum
picture quality.
• ꕋ Expert: Menu for adjusting picture quality that allows experts and
aficionados to enjoy the best TV viewing. This is the adjustment menu provided
for ISF-certified picture tuning professionals. (ISF logo can only be used on ISFcertified TVs.)
ISFccc: Imaging Science Foundation Certified Calibration Control
✎✎ Depending on input signal, available range of picture modes may differ.
✎✎ ꕋ Expert mode is for picture tuning professionals to control and finetune using a specific image. For normal images, the effects may not be
❐❐To fine-tune picture mode
SETTINGS ➾ PICTURE ➙ Picture Mode ➙ Backlight / Contrast /
Brightness / Sharpness / Colour / Tint / Colour Temp.
First select a Picture Mode of your choice.
• Backlight: Adjusts the display brightness by varying the brightness of the
LCD panel.
✎✎ Depending on the input signal or other picture settings, the range of detailed
items for adjustment may differ.
❐❐To set advanced control
SETTINGS ➾ PICTURE ➙ Picture Mode ➙ Advanced Control
Calibrates the screen for each picture mode; or adjusts picture settings for a
special screen. First select a Picture Mode of your choice.
• Dynamic Contrast: Adjusts the contrast to the optimal level according to
the brightness of the image.
• Dynamic Colour: Adjusts colours to make the image appear in more natural
• Clear White: Enhances whites on screen to make the image brighter and
• Skin Colour: Sets Skin colour spectrum separately to implement the skin colour
as defined by the user.
• Noise Reduction: Eliminates noise in the picture.
• Digital Noise Reduction: Eliminates noise generated while creating digital
picture signals.
• Gamma: Sets the gradation curve according to the output of picture signal
in relation to the input signal.
• Black Level: Adjusts the brightness and contrast of the screen to suit the
black level of the input picture by using the blackness (black level) of the
• Eye Care: Protects you from eye glare by adjusting the brightness of the screen.
• Real Cinema: Helps keep the screen in optimal condition.
• Colour Gamut: Selects the range of colours that can be expressed.
❐❐To reset picture settings
SETTINGS ➾ PICTURE ➙ Picture Mode ➙ Picture Reset
Resets picture settings that the user customizes.
Each picture mode is reset. Select the picture mode you wish to reset.
❐❐To use Sound Mode
Adjusts TV audio to an optimal level according to a selected sound mode.
❐❐To manually adjust Sound Mode
SETTINGS ➾ AUDIO ➙ Sound Mode ➙ Infinite Surround / Treble /
Bass / Reset
You can set minute options for each sound mode.
First select a Sound Mode of your choice.
• Infinite Surround: LG’s proprietary audio processing technology allows
5-channel-like surround sound from two speakers.
✎✎ If Clear Voice II is set to On, Infinite Surround will not be selected.
• Treble/Bass: Adjusts treble and bass in Sound.
• Reset: Resets voice options that the user has changed. Resets each voice
mode. Select the sound mode you wish to reset.
❐❐To set Auto Volume
SETTINGS ➾ AUDIO ➙ Auto Volume
Auto Volume to On. Varying volume output from channel to channel is
automatically adjusted for convenient TV watching when clicking through
different channels.
❐❐To adjust Clear Voice ll function
SETTINGS ➾ AUDIO ➙Clear Voice ll
Boosts The human voice from the TV.
❐❐To adjust audio balance
Adjusts left/right audio balance.
❐❐To use TV speakers
[Depending on model]
When listening to speakers on external audio devices such as home theatre
equipment, the TV speaker may be turned off. When there are SIMPLINKconnected home theatre devices, setting the TV speaker to OFF will automatically
turn on the home theatre equipment.
• Off: TV speakers do not play sound. TV sounds can be played through
external audio device speakers.
✎✎ In this mode, volume is adjusted on the external audio device
connected to the TV.
• On: The TV’s internal speakers play TV sound.
❐❐To use Digital Audio Out
SETTINGS ➾ AUDIO ➙ Digital Audio Out
[Depending on model]
Sets up Digital Audio Out.
Audio Input
Dolby Digital
Digital Audio output
Dolby Digital
Dolby Digital
❐❐DTV Audio Setting
SETTINGS ➾ AUDIO ➙ DTV Audio Setting
[Depending on model]
When an input signal comprises different audio signals, this function allows you to
select the audio type you want.
If set to AUTO, the search order is HE-AAC → Dolby Digital+ → Dolby Digital →
MPEG and output is produced in the first Audio Format found.
✎✎ If the selected Audio Format is not supported, another Audio Format may be
used for output.
❐❐To select external input
Press INPUT button.
Selects external input.
✎✎ Edit the device name: You can edit the name of the external device
connected to the external input port.
SIMPLINK is a feature that enables you to control and manage various
multimedia devices conveniently using only the TV remote control via the
1 Connect the TV's HDMI IN terminal and the SIMPLINK device's HDMI output
terminal using an HDMI cable. For home theatre units with a SIMPLINK
function, connect HDMI terminals as above, and use an optical cable to
connect Optical Digital Audio Out from the TV to Optical Digital Audio In of
the SIMPLINK device.
2 Press SIMPLINK button. SIMPLINK menu window appears.
3 In SIMPLINK Setting window, sets SIMPLINK function to ON.
4 In SIMPLINK menu window, selects the device you want to control.
✎✎ This function is only compatible with devices with the SIMPLINK logo.
✎✎ To use the SIMPLINK function, you need to use a high-speed HDMIⓇ cable
(with CEC (Consumer Electronics Control) feature added). High-speed
HDMIⓇ cables have the No. 13 pin connected for information exchange
between devices.
✎✎ If you select or play media from a the device with a home theatre function,
the HT Speaker is automatically connected.
✎✎ Be sure to connect with an optical cable (sold separately) to use the HT
Speaker function.
✎✎ If you switch to another input, the SIMPLINK device will stop.
✎✎ If a third-party device with the HDMI-CEC function is also used, the
SIMPLINK device may not work normally.
❓❓SIMPLINK function description
• Direct Play: Plays the multimedia device on the TV instantly.
• Select multimedia device: Selects the desired device via the SIMPLINK
menu to control it from the TV screen instantly.
• Disc playback: Manages the multimedia device with the TV remote control.
• Power off all devices: If the Auto Power is set to ON in the SIMPLINK
settings, turning the TV off will turn the power off on all SIMPLINK
connected devices.
• Sync Power on: If the Auto Power is set to ON in the SIMPLINK settings,
turning the TV on will turn the power on on all SIMPLINK-connected
• Speaker: Select speaker either on the home theatre unit or the TV.
SETTINGS ➾ PICTURE ➙ Energy Saving
Reduces power consumption by adjusting screen brightness.
• Auto : TV sensor detects the ambient lighting and automatically adjusts
the screen brightness.
• Off : Turns off Energy Saving mode.
• Minimum / Medium / Maximum : Applies the pre-set Energy Saving mode.
• Screen Off : Screen is turned off and only sound is played. Press any button
on the remote control to turn the screen back on.
❐❐To use Sleep Timer
SETTINGS ➾ TIME ➙ Sleep Timer
Turns off the TV after a preset number of minutes.
To cancel the Sleep Timer, select Off.
❐❐To set current time
Checks or changes the time while watching TV.
• Auto : Synchronizes the TV clock to the digital time information sent by the
TV station.
• Manual : Sets the time and date manually if the auto setup does not
correspond to the current time.
❐❐To set the TV to turn on and off automatically
SETTINGS ➾ TIME ➙ On Time / Off Time
Sets On / Off time.
Select Off on Repeat to discontinue On Time / Off Time.
✎✎ To use On Time / Off Time, set the current time correctly.
✎✎ Even when the On Time function is on, the TV will turn off automatically in
120 minutes when no button is pressed within that time.
❐❐To set password
SETTINGS ➾ LOCK ➙ Set Password
Sets or changes TV password.
✎✎ The initial password is set to 「0000」.
❐❐To lock system
SETTINGS ➾ LOCK ➙ Lock System
Locks the selected channel or external input.
First set Lock System to On.
• Block Programme : Blocks programmes with content inappropriate for children.
Programmes can be selected but the screen is blank and the audio is muted. To
watch a locked programme, enter the password.
• Input Block : Block the input sources.
❐❐To use Key Lock
Locks control buttons on TV.
✎✎ Key Lock function remains intact even in case of power outage or when the
power cord is removed from the wall socket.
✎✎ Key Lock function can only be set by remote control, and not by the button on
the TV.
✎✎ Even though Key Lock is set to ON, TV’s buttons can turn on the power.
You can select the language of the menu displayed on the screen and the digital
sound broadcasting.
• Menu Language : Selects a language for the display text.
• Audio Language [In Digital mode Only] : Selects the desired language when
watching digital broadcasting containing several voice languages.
• Subtitle Language [In Digital mode Only] : Use the Subtitle function when two
or more subtitle languages are broadcast.
✎✎ If subtitle data in a selected language is not broadcast, the default
language subtitle will be displayed.
❐❐To set Power Indicator
菜单 ➾ OPTION ➙ Standby Light
Turns the standby light in the front panel of the TV on/off.
❐❐To change TV mode
菜单 ➾ OPTION ➙ Mode Setting
Selects Home Use or Store Demo.
When in use in home, please select Home Use.
Store Demo mode is for store display.
❐❐To specify Factory Reset
菜单 ➾ OPTION ➙ Factory Reset
All stored information is deleted and TV settings are reset.
TV turns itself off and back on, and all settings are reset.
✎✎ When Lock System is in place, a pop-up window appears and asks for
✎✎ Do not turn off the power during initialization.
❐❐To set Hard of Hearing
SETTINGS ➾ OPTION ➙ Hard of Hearing
This function is used for the hearing impaired.
If it is set to on, the subtitle is displayed by default.
❐❐To set Power Indicator
SETTINGS ➾ OPTION ➙ Standby Light
Turns the standby light in the front panel of the TV on/off.
❐❐To change TV mode
SETTINGS ➾ OPTION ➙ Mode Setting
Selects Home Use or Store Demo.
When in use in home, please select Home Use.
Store Demo mode is for store display.
❐❐To specify Factory Reset
SETTINGS ➾ OPTION ➙ Factory Reset
All stored information is deleted and TV settings are reset.
TV turns itself off and back on, and all settings are reset.
✎✎ When Lock System is in place, a pop-up window appears and asks for
✎✎ Do not turn off the power during initialization.
You can use the DLNA function after connecting to the Internet
[Depending on model]
❐❐To connect to the network
1 Select SETTINGS ➾ NETWORK ➙ Network Setting.
2 Set IP Mode to IP Auto Setting or IP Manual Setting.
• IP Auto Setting : Select this mode if your Internet service is broadband.
• IP Manual Setting : Select this mode if you are using the Internet in an office
(for example:fixed IP).
3 If you select IP Manual Setting, type in the IP address.
4 Select Enter to connect to the network.
❐❐Setting a network - warning
✎✎ Use a standard LAN cable (Cat5 or higher with RJ45 connector, 10 Base-T
or 100 Base TX LAN port).
✎✎ Resetting your modem can cause network connection problems. To resolve
the problem, turn the power off, disconnect and reconnect, and then turn
the power back on.
✎✎ LG Electronics is not responsible for any Internet connection problems or
any faults, malfunctions and errors caused by an Internet connection.
✎✎ A network connection may not work properly depending on the Internet
service provider.
✎✎ A DSL modem is required for a DSL service; a cable modem is required
for a cable service. Only a limited number of Internet connections may be
available, and TV network setting may not be available depending on your
contract with your Internet Service Provider (ISP). (If only one device is
allowed per line and the PC is already connected, other devices cannot be
✎✎ If you do not turn off the entire local home network, network traffic may
occur on some devices.
✎✎ Invalid settings on network devices can cause the TV to run slowly or not
operate properly. Install the devices correctly according to the appropriate
manual and set the network.
❐❐To connect DLNA DMR (Digital Media Renderer)
If the PC's operating system is Windows 7 or the DLNA-certified device (e.g.
mobile phone) is connected via a network, you can play music / videos /
photos on TV without installing a separate program.
1 Configure TV and PC on the same network. Configure Windows 7-installed
PC on the network.
2 Right-click the music / video / photo file that you want to play and use the
“Remote Playback” feature that comes with Windows 7.
To play content from a device such as a mobile phone, refer to the user
guide for the device.
3 Select “Yes” on the pop-up window on the TV. Content will be played on
one device only even if more than one TV or device is connected. Play
speed can vary depending on network speed.
❐❐To connect DLNA DMP (Digital Media Player)
With a PC having Nero MediaHome 4 Essentials, music / video / photo files
may be replayed on the TV by linking them via home networking.
1 Configure TV and PC on the same network. The TV and each device should
be connected through a single access point to enable DLNA and Media
Link service.
2 Install Nero MediaHome 4 on the PC from the website (http://www.lg.com).
Before installation, close all running programs including firewall and anti-virus
3 Indicate the files/folders to be shared through Nero MediaHome 4 Essentials
installed on the PC.
1. Run “Nero MediaHome 4 Essentials” installed on the PC.
2. Select folder items to share.
3. Configure the shared folder and click "Start Server". Server starts.
✎✎ If the shared folder does not appear on TV, click the Local Folder tab and
search again.
✎✎ For more information and software-related information, refer to the
website http://www.nero.com.
❓❓PC requirements for installing Nero MediaHome 4 Essentials
• WindowsⓇ XP (Service pack 2 or later), Windows VistaⓇ, WindowsⓇ XP
Media Center Edition 2005 (Service pack 2 or later), Windows ServerⓇ
2003 (Service pack 1 or later)
• WindowsⓇ 7 Home Premium, Professional, Enterprise or Ultimate (32and 64-bit)
• Windows VistaⓇ 64-bit version (application runs in 32-bit mode)
• WindowsⓇ 7 64-bit version (application runs in 32-bit mode)
• Hard drive space : over 200 MB
• CPU : 1.2 GHz IntelⓇ PentiumⓇ III or AMD Sempron™ 2200+ processor
• Memory : over 256 MB RAM
• Graphics card : above 32 MB, must support resolution of at least 800 x 600
pixels and at least 16-bit colour settings
• WindowsⓇ Internet ExplorerⓇ 6.0 or later
• DirectXⓇ 9.0c revision 30 (August 2006) or later
• Network environment : 100 MB Ethernet, Wireless LAN WLAN (IEEE
802.11g) or later
❓❓In case of a DLNA malfunction
✎✎ If the DLNA feature does not work properly, check your network settings.
✎✎ If you want to view 1080p pictures via DLNA, you will need a 5 GHz access
point and may experience broken images or other problems if you use a
2.4-GHz access point.
✎✎ When playing video in DLNA mode, Multi Audio and internal subtitles are
not supported.
✎✎ If more than one TV is connected to a single server in DLNA mode, the
content may not play depending on server performance.
✎✎ Subtitles may not be supported depending on the DLNA device.
✎✎ DLNA feature may not work properly depending on the network
✎✎ DLNA feature cannot be used with some access points that do not support
multicasting. For more information, refer to the access point manual or
consult the manufacturer.
✎✎ Supported file types may differ depending on DLNA server environment,
even for file types supported by the TV.
✎✎ Too many sub-folders and files in one folder may cause malfunction.
✎✎ The information about the file from the DLNA server may not be displayed
✎✎ When viewing video subtitles on a DLNA server, we recommend that you
use Nero MediaHome 4 Essentials.
✎✎ If subtitle file is added later, turn off the shared folder and reset.
✎✎ DRM file / *.tp file / *trp file / *.mpo file located on a Nero MediaHome
server cannot be played.
Plays content stored on a USB device (external HDD, USB memory stick)
directly on the TV, easily and conveniently.
❐❐To connect a USB device
Connect the USB storage device to the TV's USB IN terminal.
The connected USB storage device can be used immediately.
❐❐To remove the USB device
Q.MENU ➾ USB Device
Select a USB storage device that you want to remove.
When you see a message that the USB device has been removed, separate
the device from the TV.
✎✎ Once a USB device has been selected for removal, it can no longer be
read. Remove the USB storage device and then re-connect it.
❐❐Using a USB storage device - warning
✎✎ If the USB storage device has a built-in auto recognition program or uses
its own driver, it may not work.
✎✎ Some USB storage devices may not work or may work incorrectly.
✎✎ Use only USB storage devices formatted with the Windows FAT32 or NTFS
File System.
✎✎ For external USB HDDs, it is recommended that you use devices with a
rated voltage of less than 5 V and a rated current of less than 500 mA.
✎✎ It is recommended that you use USB memory sticks of 32 GB or less and
USB HDDs of 1 TB or less.
✎✎ If a USB HDD with power-saving function does not work properly, turn the
power off and on. For more information, refer to the user manual of the
✎✎ Data in the USB storage device can be damaged, so be sure to back
up important files to other devices. Data maintenance is the user's
responsibility and the manufacturer is not responsible for data loss.
❐❐To use My Media
SETTINGS ➾ MY MEDIA ➙ Movie List / Photo List / Music List
Selects a file from the list. Displays the file that you choose.
Sets play related settings by checking option during disk playback.
❐❐To set up My Media
SETTINGS ➾ OPTION ➙ My Media Setting
• DivX VOD Registration : Checks DivX Reg,Code for replaying DivX protected
videos. Register at http://vod.divx.com,Use Reg. Code to rent or purchase
movies at www.divx.com/vod.
✎✎ Rented/purchased DivX files cannot be played if the DivX Registration
Code of a different device is used. Use only the DivX Registration Code
granted to this specific device.
✎✎ Converted files not conforming to the DivX Codec Standard may not play
or may produce abnormal sound.
• DivX Deregistration : Deregisters DivX.
❐❐My Media supporting file
Maximum data transfer rate:
20 Mbps (megabits per second)
External subtitle formats supported:
*.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), *.ass, *.ssa, *.txt (TMPlayer),
*.psb (PowerDivX)
Internal subtitle formats supported:
XSUB (supports internal subtitles generated from DivX6)
❓❓Available video file
.asf, .wmv
[Video] V
C-1 Advanced Profile, VC-1 Simple and Main Profiles
[Audio] W
MA Standard
.divx, .avi
[Video] D
ivX3.11, DivX4, DivX5, DivX6, XViD, H.264/AVC, Motion JPEG
[Audio] M
PEG-1 Layer I, II, Dolby Digital, MPEG-1 Layer III (MP3)
.mp4, .m4v, .mov
[Video] H
.264/AVC, MPEG-4 Part 2, XViD
[Audio] A
AC, MPEG-1 Layer III (MP3)
[Video] H
.264/AVC, XViD, MPEG-4 Part2
[Audio] H
E-AAC, Dolby Digital, MPEG-1 Layer III (MP3)
.ts, .trp, .tp
[Video] H
.264/AVC, MPEG-2
[Audio] M
PEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital,
Dolby Digital Plus, AAC
[Video] M
[Audio] D
olby Digital, MPEG-1 Layer I, II, DVD-LPCM
.mpg, .mpeg, .mpe
[Video] M
[Audio] M
PEG-1 Layer I, II
❓❓Available music file
File type : mp3
[Bit rate] 32 Kbps - 320 Kbps
[Sample freq.] 16 kHz - 48 kHz
[Support] MPEG1, MPEG2, Layer2, Layer3
❓❓Available photo file
Category : 2D (jpeg, jpg, jpe)
[Available file type] S
OF0: baseline,
SOF1: Extend Sequential,
SOF2: Progressive
[Photo size] Minimum: 64 x 64
Maximum: Normal Type: 15360 (W) x 8640 (H)
Progressive Type: 1920 (W) x 1440 (H)
Category : 3D (mpo)
[Available file type] mpo
[Photo size] 4:3 size: 3,648 x 2,736 / 2,592 x 1,944 / 2,048 x 1,536
3:2 size: 3,648 x 2,432
❐❐Items to note when playing videos
✎✎ Some subtitles created by users may not work properly.
✎✎ The video and subtitle files should be placed in the same folder. For
subtitles to display correctly, the video and subtitle files must have the
same name.
✎✎ We do not support any stream that contains GMC (Global Motion
Compensation) or Qpel (Quarterpel Motion Estimation).
✎✎ Only H.264/AVC profile level 4.1 and lower is supported.
✎✎ Video files that exceed 50 GB (gigabyte) are not supported for playback. The file
size limit is dependent on the encoding environment.
If the following symptoms occur, please carry out the checks and adjustments
described below. There may be no malfunction.
❐❐Operational problems
ꕢꕢ Cannot view certain channels.
• Adjust the location or orientation of the antenna.
• Save the channels you wish to view using Auto Tuning or Programme Edit.
ꕢꕢ There is a delay after the TV is switched on before the image is fully
• This is normal. Any delay is due to an image deletion process which cleans up
image noise that may occur when the TV is first switched on.
❐❐Image problems
SETTINGS ➾ Customer Support ➙ Picture Test
Run an Picture Test first to verify that the image signal output is normal.
If there is no problem with the test image, check connected external devices
and the broadcast signal.
ꕢꕢ Images from previous channel or other channels linger or the screen
displays annoying lines.
• Adjusts the orientation of the antenna to the TV transmitter, or refer to the manual
for instructions on connecting the antenna.
ꕢꕢ Vibrating horizontal /vertical lines and fishnet patterns appear
• This may be caused by strong electronic interference. If this is the case, turn off
any mobile phones, hair dryers or electric drills.
ꕢꕢ The screen display freezes or does not work properly during a digital
• This may occur in case of a weak signal or unstable reception. Adjust the antenna
orientation and cable connections.
• If the signal strength or quality is low on Manual Tuning, check with the TV station
or administration office.
ꕢꕢ Digital broadcasting is not available even though the cable is connected.
• Check with the cable operator providing your subscription and/or signal.
(Depending on your subscription, digital broadcasting may not be supported.)
ꕢꕢ The display is inactive or unclear when connected to an HDMIⓇ source.
• Check the HDMIⓇ cable specifications. If your HDMIⓇ cable is not genuine,
images may fade in and out or not be displayed properly.
• Ensure that all cables are securely connected. When connections are not secure,
images may not be properly displayed.
ꕢꕢ Does not work with a USB storage device.
• Verify that the USB cable is version 2.0 or higher.
❐❐Sound problems
SETTINGS ➾ Customer Support ➙ Sound Test
Run a Sound Test first to verify that the sound signal output is normal.
If there is no problem with the test sound, check connected external devices
and the broadcast signal.
ꕢꕢ Screen display is on but there is no sound.
• Check other TV channels.
• [Depending on model] Ensure the TV Speaker is set to On.
ꕢꕢ For an analogue broadcast, stereo is not clear or sound comes from one
speaker only.
• In a poor reception area (areas with weak or unstable signals) or if Multi Audio is
not stable, select Mono on Multi Audio.
• Adjust the Balance using the Navigation Button.
ꕢꕢ TV sound is not in sync with the image or the sound breaks up
• If the issue affects a specific TV channel only, it may be caused by problems with
the broadcast signal for the individual station. Check with the TV station or your
cable operator.
ꕢꕢ The volume changes when I change channel.
• Volume can vary from channel to channel.
• Set Auto Volume to On.
ꕢꕢ On certain programmes, there is no sound at all, or only the background
music can be heard (in case of a programme created for overseas
• In Language, set Language ➙ Audio Language to the language of your choice.
Even if you change the language on Multi Audio, you can go back to the default
setup once you turn off the power or change the programme.
ꕢꕢ There is no sound when connected to an HDMIⓇ / USB source.
• Make sure that the HDMIⓇ cable is high speed.
• Check that the USB cable is version 2.0 or higher.
• Use only regular music (*mp3) files.
❐❐PC connection problem
ꕢꕢ The screen display does not come on after connecting to the computer.
• Make sure that the computer and the TV are securely connected.
• Check whether the resolution is correctly set for PC input.
• To use the TV as a secondary monitor, check if the connected desktop or laptop
supports dual monitor display.
ꕢꕢ There is no sound after connecting the computer with the HDMI cable.
• Check with manufacturer of your video card to ensure it supports HDMI voice
output. (Video cards in DVI format require connection of a separate sound cable.)
ꕢꕢ When connected to the computer, the display is partially cut off or shifts
to one side.
• Set the resolution to support PC input.
(If this does not work, reboot the computer.)
• Select Screen and adjust Position/Size/Phase.
❐❐Problems playing movies in My Media
ꕢꕢ cannot view the files on the Movie List.
• Check whether the file on the USB storage device can be read on the computer.
• Check whether the file extension is supported.
ꕢꕢ The file is invalid. The above error message appears,mean Sound, video or
subtitles is not normal.
• Make sure that the file replays normally on the computer’s video player. (Check for
damaged files.)
• Check if My Media can support the selected file.
✎✎ For information on requesting service, refer to the following menu.
SETTINGS ➾ Customer Support ➙ Product/Service Info.
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