Philips 349P7FUBEB/00, 349P7FUBEB/75 User manual

Philips 349P7FUBEB/00, 349P7FUBEB/75 User manual
Brilliance
349P7
www.philips.com/welcome
EN User manual
1
Customer care and warranty 22
Troubleshooting & FAQs
26
Table of Contents
1.Important �������������������������������������� 1
1.1 Safety precautions and
maintenance ��������������������������������� 1
1.2 Notational Descriptions ������������ 2
1.3 Disposal of product and packing
material ������������������������������������������ 3
2. Setting up the monitor �������������� 4
2.1Installation ������������������������������������ 4
2.2 Operating the monitor �������������� 6
2.3MultiView �������������������������������������� 11
2.4 Remove the Base Assembly for
VESA Mounting �������������������������� 13
3. Image Optimization ������������������ 14
3.1SmartImage ���������������������������������14
3.2SmartContrast ����������������������������� 15
4. Adaptive Sync ���������������������������� 16
5. Technical Specifications ���������� 17
5.1 Resolution & Preset Modes ���20
5.2 Crystalclear ��������������������������������20
6. Power Management ����������������� 21
7. Customer care and warranty � 22
7.1 Philips’ Flat Panel Monitors
Pixel Defect Policy �������������������� 22
7.2 Customer Care & Warranty ����� 25
8. Troubleshooting & FAQs �������� 26
8.1Troubleshooting ������������������������26
8.2 General FAQs ����������������������������� 27
8.3 Multiview FAQs �������������������������30
1. Important
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding operating your monitor.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model
and production number of the product.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable
or DC power cord for normal
operation.
• Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Customer
Care Consumer Information Center)
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
• Do not subject the monitor to
severe vibration or high impact
conditions during operation.
• Do not knock or drop the monitor
during operation or transportation.
Maintenance
Read and follow these instructions
when connecting and using your
computer monitor.
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD
panel. When moving your monitor,
grasp the frame to lift; do not lift
the monitor by placing your hand or
fingers on the LCD panel.
Excessive sound pressure from
earphones and headphones can cause
hearing loss. Adjustment of the
equalizer to maximum increases the
earphones and headphones output
voltage and therefore the sound
• Unplug the monitor if you are not
going to use it for an extensive
period of time.
pressure level.
Operation
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
1
1. Important
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
• If your monitor gets wet, wipe it
with dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and
send it to the maintenance center.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact with your local
service center. (please refer to the
chapter of “Consumer Information
Center”)
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please
use the monitor in a location
that falls within the following
temperature and humidity ranges.
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
• Temperature: 0-40°C 32-95°F
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given
in this manual have been followed.
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burned in” or “after-imaging” or
“ghost imaging” will disappear
gradually over a period of time after
the power has been switched off.
Note
This icon indicates important
information and tips that help you make
2
1. Important
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specific
presentation of the warning is
mandated by the relevant regulatory
authority.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your
sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips, endof-life management primarily entails
participation in national take-back
initiatives and recycling programs
whenever possible, preferably
in cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping off such waste
electrical and electronic, contact your
local government office, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Your display is manufactured with high
quality materials and components
which can be recycled and reused.
To learn more about our recycling
program please visit :
http://www.philips.com/a-w/about/
sustainability.html
3
2. Setting up the monitor
Install the base
2. Setting up the monitor
1. P
lace the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
2.1 Installation
Package contents
349P7
Quick
Start
Register your product and get support at
www.philips.com/welcome
2. Hold the stand with both hands.
(1) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
Monitor
User’s Manual
使用产品前请阅读使用说明
Contents:
User’s Manual
Monitor drivers
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www.philips.com/welcome
This product was manufactured and brought to the
market by or on behalf of Top Victory Investments Ltd. or
one of its affiliates. Top Victory Investments Ltd. is the
warrantor in relation to this product. Philips and the
Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. used under license.
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* CD
* DP cable
AC/DC Adapter
* HDMI cable
*USB C-C
(2) Gently attach the base to the
stand.
(3) Use your fingers to tighten the
screw located at the bottom of
the base, and secure the base to
the stand tightly.
* Audio
*USB C-A
3
*Different according to region
1
2
Note
Use only AC/DC adapter model: Philips
FSP180-AJBN3
Warning:
This product is curve design, when
attach / detach the base, place the
protective material under the monitor
and do not press down the monitor to
avoid the damage.
4
2. Setting up the monitor
Connect to PC
Connecting to your PC
1. Connect the power cord to the back
of the monitor firmly.
2. Turn off your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
1
9
5
3
4
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
2
Fast Charger
8
7
6
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
USB hub
Step 2
To comply with International energy
standards, the USB hub/ports of this
display are disabled during Sleep and
Power Off modes.
USB C
USB C-C
Step 1
USB C
USB C
OR
Connected USB devices will not work in
this state.
USB C-A
To permanently put the USB function
in “ON” state, please go to OSD Menu,
then select “USB standby mode”, and
switch it to “ON” state.
1 Kensington anti-theft lock
2 Earphone jack
3 Audio input
4 USB downstream
USB charging
5 USB fast charger
This display has USB ports capable of
standard power output including some
with USB Charging function (identifiable
with power icon
). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.
6 USB Type C input
7 Display port input
8 HDMI input
9 AC/DC power input
Some select Philips displays may not
Power or Charge your device when it
enters to “Sleep” mode (White power
LED blinking). In that case, please enter
to OSD Menu and select “USB Standby
5
2. Setting up the monitor
Mode”, then, turn the function to “ON”
mode (default=OFF). This will then keep
the USB power and charging functions
active even when the monitor is in sleep
mode.

 

 

 

2.2 Operating the monitor
Description of the control buttons

  



Press more than 3 seconds
to switch display power
OFF. Press to switch display
power ON.
Note
Access the OSD menu.
Confirm the OSD
adjustment.
If you turn off your monitor via the
power switch at any given time, all the
USB ports will power OFF.
User preference key.
Customize your own
preference function from
OSD to become the “user
key”.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by the high-speed signal of USB
3.0 devices, which may result in a
decreased efficiency of the radio
transmission. Should this happen,
please try the following methods to
help reduce the effects of interference.
Adjust the OSD menu.
PIP/PBP/Off/Swap
Adjust the OSD menu.
SmartImage hot key. There
are multiple modes to
select: EasyRead, Office,
Photo, Movie, Game,
Economy, LowBlue Mode,
Off.
• Try to keep USB2.0 receivers away
from USB3.0 connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.0 connection port.
Return to previous OSD
level.
6
2. Setting up the monitor
Customize your own “USER” key
For example, if you selected [Audio
Source] as the function, toggle down ,
the [Audio Source] menu appears.
“USER” allows you to setup your
favorite function buttons.
1. Toggle to the right to enter OSD
menu screen.

 


 




 
 
 

  
 
 
Independent audio playback,
regardless of video input
Your Philips monitor can play the audio
source independently under PIP /
PBP mode, regardless of which video
input. For example, you can play your
MP3 player from the audio source
connected to the [Audio In] port of
this monitor, and still watch your video
source connected from [HDMI2.0],
[DisplayPort] or [USB C].
2. Toggle to the up or down to select
main menu [OSD Settings], then
toggle to the right to confirm.
3. Toggle to the up or down to select
[User Key], then toggle to the right
to confirm.
4. Toggle to the up or down to select
your preferred function : [Audio
Source], [Volume], [Input].
1. Toggle to the right to enter OSD
menu screen.
 
5. Toggle to the right to confirm your
selection.
Now you can toggle the button at the
bottom of the Display bezel to the
down [User Key] directly. Only your preselected function will appear for quick
access.


 


 

 
 




2. Toggle to the up and down to select
main menu [Audio], then toggle to
the right to confirm.
3. Toggle to the up and down to select
[Audio Source], then toggle to the
right to confirm.
4. Toggle to the up and down to select
your preferred audio source: [Audio
In], [HDMI2.0], [DisplayPort] or [USB
C].
5. Toggle to the right to confirm your
selection.
7
2. Setting up the monitor
Note
If you selected Audio-in, the next time
you turn on this monitor, it will by
default select the same audio source
you previously selected. To change
it you will have to go through the
selection steps again to select your new
preferred audio source as the default.
This will not occur if DP or HDMI was
selected.
To access the OSD menu on this Philips
Display simply use the single toggle
button at the bottom of the Display
bezel. The single button operates like
a joystick. To move the cursor, simply
toggle the button in four directions.
Press the button to select desired
option.
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature
in all Philips LCD monitors. It allows an
end user to adjust screen performance
or select functions of the monitors
directly through an on-screen
instruction window. A user friendly on
screen display interface is shown as
below:
 







Basic and simple instruction on the
control keys
8
2. Setting up the monitor
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the different
adjustments later on.
Main menu
LowBlue Mode
Sub menu
On
1,2,3,4
Off
Input
HDMI 2.0
DisplayPort
USB C
Picture
PIP/PBP
Picture Format
Wide Screen, 4:3, 16:9, Movie 1, Movie 2,1:1
Brightness
0~100
Contrast
0~100
Sharpness
0~100
SmartResponse
Off, Fast, Faster, Fastest
SmartContrast
On, Off
Gamma
1.8, 2.0, 2.2, 2.4, 2.6
Pixel Orbiting
On, Off
Over Scan
On, Off
PIP/PBP Mode
PIP/PBP Input
Off, PIP, PBP
PIP Size
PIP Position
Swap
Audio
Color
HDMI 2.0, DisplayPort,USB C
Small, Middle, Large
Top-Right, Top-Left, Bottom-Right, Bottom-Left
Volume
0~100
Stand-Alone
On, Off
Mute
On, Off
Audio Source
Audio In, HDMI 2.0,DisplayPort,USB C
Color Temperature
Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
sRGB
User Define
Red: 0~100
Green: 0~100
Blue: 0~100
Language
English, Deutsch, Español, Ελληνική, Français, Italiano, Maryar, Nederlands,
Português, Português do Brasil, Polski, Русский, Svenska, Suomi, Türkçe,
Čeština, Українська, 简体中文, 繁體中文, 日本語, 한국어
OSD Settings
Horizontal
0~100
Vertical
0~100
Transparency
Off, 1, 2, 3, 4
OSD Time Out
5s, 10s, 20s, 30s, 60s
Setup
User Key
Audio Source,Volume,Input
Power LED
0, 1, 2, 3, 4
Resolution Notification
On, Off
USB
USB 3.0, USB 2.0
USB Standby Mode
On, Off
DisplayPort
1.1,1.2
Reset
Yes, No
Information
9
2. Setting up the monitor
Height adjustment
Resolution notification
This monitor is designed for optimal
performance at its native resolution,
3440 × 1440 @ 60 Hz. When the monitor
is powered on at a different resolution,
an alert is displayed on screen: Use
3440 × 1440 @ 60 Hz for best results.
Display of the native resolution alert
can be switched off from Setup in the
OSD
(On Screen Display) menu.
180mm
Physical Function
Tilt
20°
-5°
Swivel
-170˚
170˚
10
2. Setting up the monitor
2. The MultiView selection menu
appears. Toggle up or down to
select.
2.3 MultiView
 




3. Toggle to the right to confirm your
selection.
What is it?
Multiview enables active variety
connect and view so that you can
work with multiple devices like PC and
Notebook side-by-side simultaneously,
making complex multi-tasking work a
breeze.
How to enable MultiView by OSD
menu?
MultiView function can also be selected
in OSD menu.
1. Toggle to the right to enter OSD
Menu Screen.
Why do I need it?
With the ultra high resolution Philips
MultiView display, you can experience
a world of connectivity in a comfortable
way in the office or at home. With this
display, you can conveniently enjoy
multiple content sources at one screen.
For example: You may want to keep
an eye on the live news video feed
with audio in the small window, while
working on your latest blog, or you may
want to edit an Excel file from your
Ultrabook, while logged into secured
company intranet to access files from a
desktop.
 


   

   

 

 




2. Toggle to the up or down to select
main menu [PIP / PBP], then toggle
to the right to confirm.
3. Toggle to the up or down to select
[PIP / PBP Mode], then toggle to the
right.
How to enable MultiView by hotkey?
1. Toggle the button at the bottom of
the Display bezel to the up.
4. Toggle to the up or down to select
[PIP] or [PBP].
5. Now you can move backward to set
the [PIP / PBP Input], [PIP Size], [PIP
Position], or [Swap].
6. Toggle to the right to confirm your
selection.
11
2. Setting up the monitor
• PIP Size: When PIP is activated,
there are three sub-window sizes to
choose: [Small], [Middle], [Large].
MultiView in OSD menu
• PIP / PBP Mode: There are two
modes for MultiView: [PIP] and
[PBP].
[PIP]: P
icture in Picture
A (main)
Large
Open up a sub-window
of another signal source.
B
A (main)
When the sub source is
not detected:
A
Top-Right
(main)
A
When the sub source is
not detected:
A
(main)
A
Top-Left
B
B
(main)
A
(main)
B
Bottom-Left
B
(main)
A
(main)
• Swap: The main picture source
and the sub picture source
swapped on the display.
Note
The black strip shows on the top and
the bottom of the screen for the correct
aspect ratio when in the PBP mode.
Swap A and B source in [PIP] mode:
B
A (main)
• PIP / PBP Input: There are three
different video input to choose as
the sub display source: [HDMI2.0],
[DisplayPort] and [USB C].​
Please refer below table for
compatibility of main/sub input source.
(xl)
Bottom-Right
B
A (main)
Open up a sub-window
side-by-side of another
signal source.
B
• PIP Position: When PIP is activated,
there are four sub-window
positions to choose.
[PBP]: P
icture by Picture
MAIN
SOURCE
Small
Middle
↔
B
A
(main)
Swap A and B source in [PBP] mode:
A
(main)
B
↔
B (main)
A
• Off: Stop MultiView function.
SUB SOURCE POSSIBILITY
(xl)
Inputs HDMI 2.0
DP
USB C
HDMI 2.0
●
●
DP
●
●
●
USB C
●
●
A (main)
Note
When you do the SWAP function,
the video and its audio source will
swap at the same time. (Refer to
page 7 “Independent audio playback,
regardless of video input” for more
detail.)
12
2. Setting up the monitor
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
2.4 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Extend the monitor base to its
maximum height.
100mm
100mm
2. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
Then lift the monitor stand.
3. While keeping the release button
pressed, tilt the base and slide it
out.
13
3. Image Optimization
3. Image Optimization
1. Toggle to the left to launch the
SmartImage on screen display.
3.1 SmartImage
2. Toggle to the up or down to select
among EasyRead, Office, Photo,
Movie, Game, Economy, LowBlue
Mode and Off.
What is it?
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also toggle to the left to
make confirmation.
There are multiple selections: EasyRead,
Office, Photo, Movie, Game, Economy,
LowBlue Mode and Off.
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
brightness, contrast, color and
sharpness in real time. Whether
you're working with text applications,
displaying images or watching a video,
Philips SmartImage delivers great
optimized monitor performance.

Why do I need it?

You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in real
time to enhance your monitor viewing
experience.





 
How does it work?

SmartImage is an exclusive, leading
edge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the
contrast, color saturation and sharpness
of images to enhance the contents
being displayed - all in real time with
the press of a single button.
• EasyRead: Helps improve reading
of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.
How to enable SmartImage?
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF
files, scanned articles or other
general office applications.
14
3. Image Optimization
• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
areas of your videos without
color washout in brighter areas
maintaining a dynamic natural
values for the ultimate video
display.
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for just
right display of everyday office
applications and lower power
consumption.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a
great entertainment experience when
viewing videos or playing games.
• LowBlue Mode: LowBlue Mode
for easy on-the-eyes productivity
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light
rays from LED displays can cause
eye damage and affect vision over
time. Developed for wellbeing,
Philips LowBlue Mode setting uses
a smart software technology to
reduce harmful shortwave blue
light.
• Off: No optimization by
SmartImage.
15
4. Adaptive Sync
• Processor 2014 A-Series Desktop
4. Adaptive Sync
and Mobility APUs
•
•
•
•
•
Adaptive Sync
PC gaming has long been an imperfect
experience because GPUs and monitors
update at different rates. Sometimes
a GPU can render many new pictures
during a single update of the monitor,
and the monitor will show pieces of
each picture as a single image. This is
called “tearing.” Gamers can fix tearing
with a feature called “v-sync,” but the
image can become jerky as the GPU
waits on the monitor to call for an
update before delivering new pictures.
The responsiveness of mouse input and
overall frames per second are reduced
with v-sync, too. AMD Adaptive Sync™
technology eliminates all of these
problems by letting the GPU update the
monitor the moment a new picture is
ready, leaving gamers with unbelievably
smooth, responsive, tearing-free
games.
Followed by the graphic card that are
compatible.
• Operating system
• Window7 or 8
• Graphic Card: R9 290 Series & R7
260 Series
•
•
•
•
•
•
AMD Radeon R9 295X2
AMD Radeon R9 290X
AMD Radeon R9 290
AMD Radeon R9 285
AMD Radeon R7 260X
AMD Radeon R7 260
16
AMD A10-7850K
AMD A10-7800
AMD A10-7700K
AMD A8-7600
AMD A6-7400K
5.Technical Specifications
5. Technical Specifications
Picture/Display
Monitor Panel Type
Backlight
Panel Size
Aspect Ratio
Pixel Pitch
SmartContrast
Response Time (typ.)
SmartResponse
Optimum Resolution
Viewing Angle
Picture Enhancement
Vertical Refresh Rate
Horizontal Frequency
sRGB
LowBlue Mode
Monitor Colors
Flicker free
Color gamut
Adaptive Sync
Connectivity
Signal Input
USB
USB C Power Delivery
Input Signal
Audio In/Out
Convenience
Built-in speaker
OSD Languages
Other Convenience
Plug & Play Compatibility
Stand
Tilt
Swivel
Height adjustment
MVA
LED
34" W (86.36 cm)
21:9
0.232 x 0.232 mm
50,000,000:1
16 ms(GtG)
4 ms (GtG)
Displayport/HDMI 2.0/USB C :
3440x1440 @ 60Hz
178° (H) / 178° (V)(typ.) @ C/R > 10
SmartImage
40 Hz-102 Hz (DisplayPort , USB-C), 23 Hz-102 Hz (HDMI)
30 KHz-160 KHz
YES
YES
16.7M
YES
YES
YES
DisplayPort, 1.2x1
HDMI 2.0x1(digital,HDCP)
USB type-Cx1 , USB 3.0×3 (including 1 charging)
USB C up to 60W ( 5V/3A 7V/3A 9V/3A 10V/3A 12V/3A
15V/3A 20V/3A)
Separate Sync, Sync on Green
PC audio-in,headphone out
5Wx2
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish,
Russian, Swedish, Finnish, Turkish, Czech, Ukranian,
Simplified Chinese, Traditional Chinese, Japanese, Korean
VESA mount(100 × 100 mm), Kensington Lock
DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OSX
-5° / +20°
-170 / +170 degree
180mm
17
5.Technical Specifications
Power
Consumption
Normal Operation
Sleep (Standby)
Off
Heat Dissipation*
Normal Operation
Sleep (Standby)
Off
Power LED indicator
Power Supply
Dimension
Product with stand (WxHxD)
Product without stand
(WxHxD)
Product with packaging
(WxHxD)
Weight
Product with stand
Product without stand
Product with packaging
Operating Condition
Temperature range
(operation)
Relative humidity
(operation)
Atmospheric pressure
(operation)
Temperature range
(Non-operation)
Relative humidity
(Non-operation)
Atmospheric pressure
(Non-operation)
Environmental
ROHS
Packaging
Specific Substances
AC Input Voltage
at 100VAC , 50Hz
66.99 W (typ.)
0.5 W (typ.)
0.3 W (typ.)
AC Input Voltage
at 115VAC , 60Hz
67.09 W (typ.)
0.5 W (typ.)
0.3 W (typ.)
AC Input Voltage
at 230VAC, 50Hz
67.19 W (typ.)
0.5 W (typ.)
0.3 W (typ.)
AC Input Voltage
AC Input Voltage
AC Input Voltage
at 230VAC ,
at 100VAC , 50Hz at 115VAC , 60Hz
50Hz
228.63 BTU/hr
228.98 BTU/hr
229.32 BTU/hr
(typ.)
(typ.)
(typ.)
1.71 BTU/hr (typ.)
1.71 BTU/hr (typ.)
1.71 BTU/hr (typ.)
1.02 BTU/hr
1.02 BTU/hr
1.02 BTU/hr
(typ.)
(typ.)
(typ.)
On mode: White, Standby/Sleep mode: White (blinking)
External, 100-240VAC, 50-60Hz
810 x 621 x 311 mm
810 x 369 x 98 mm
944 x 578 x 224 mm
9.60 kg
6.60 kg
14.88 kg
0°C to 40 °C
20% to 80%
700 to 1060hPa
-20°C to 60°C
10% to 90%
500 to 1060hPa
YES
100 % recyclable
100 % PVC BFR free housing
18
5.Technical Specifications
Compliance and standards
Regulatory Approvals
Cabinet
Color
Finish
CE Mark, CU-EAC, RCM, CB,GS,ISO 9241-307, SEMKO,
MEPS
Black
Texture
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaflet.
2. Smart response time is the optimum value from either GtG or GtG (BW) tests.
19
5.Technical Specifications
5.1 Resolution & Preset Modes
5.2 Crystalclear
Maximum Resolution
[email protected] (DP/HDMI 2.0/
USB C)
Recommended Resolution
This latest Philips display delivers
Crystalclear, 3440 x 1440 images.
Utilizing high performance panels
with high density pixel count, 178/178
wide viewing angles, enabled by high
bandwidth sources like Displayport,
HDMI, this new display will make
your images and graphics come
alive. Whether you are demanding
professional requiring extremely
detailed information for CAD-CAM
solutions, using 3D graphic applications
or a financial wizard working on huge
spreadsheets, this Philips display will
give you Crystalclear images.
[email protected] (DP/HDMI 2.0/
USB C)
H. freq (kHz)
Resolution
V. freq (Hz)
31.47
720 x 400
70.09
31.47
640 x 480
59.94
35.00
640 x 480
66.67
37.86
640 x 480
72.81
37.50
640 x 480
75.00
50.90
640 x 480
100.00
35.16
800 x 600
56.00
37.88
800 x 600
60.32
48.08
800 x 600
72.00
46.88
800 x 600
75.00
63.60
800 x 600
100.00
47.73
832x624
75.00
48.36
1024 x 768
60.00
56.48
1024 x 768
70.00
60.02
1024 x 768
75.03
81.40
1024 x 768
100.00
44.77
1280x 720
59.86
63.89
1280 x 1024
60.02
79.98
1280 x 1024
75.03
55.94
1440 x 900
59.89
65.29
1680 x 1050
59.95
67.50
1920 x 1080
60.00
44.74
3440 x 1440
29.97
89.48
3440 x 1440
59.94
150.97
3440 x 1400
100.00
20
6.Power Management
6. Power Management
If you have VESA DPM compliance display
card or software installed in your PC,
the monitor can automatically reduce its
power consumption when not in use. If
an input from a keyboard, mouse or other
input device is detected, the monitor will
'wake up' automatically. The following
table shows the power consumption and
signaling of this automatic power saving
feature:
Power Management
Definition
VESA
Mode
Active
Video H-sync V-sync
Power Used
LED
Color
67.09 W (typ.),
White
180 W (max.)
ON
Yes
Yes
Sleep
OFF
(Standby)
No
No
0.5 W (typ.)
White
(blink)
-
-
0.3 W (typ.)
OFF
Off
OFF
The following setup is used to measure
power consumption on this monitor.
• Native resolution: 3440 x 1440
• Contrast: 50%
• Brightness: 100%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
21
7.Customer care and warranty
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations
of lit and dark sub pixels appear as
single pixels of other colors.
7. Customer care and
warranty
7.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some
of the industry's most advanced
manufacturing processes and practice
stringent quality control. However,
pixel or sub pixel defects on the TFT
Monitor panels used in flat panel
monitors are sometimes unavoidable.
No manufacturer can guarantee that
all panels will be free from pixel
defects, but Philips guarantees that
any monitor with an unacceptable
number of defects will be repaired
or replaced under warranty. This
notice explains the different types of
pixel defects and defines acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
Types of Pixel Defects
Pixel and sub pixel defects appear on
the screen in different ways. There are
two categories of pixel defects and
several types of sub pixel defects within
each category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
subpixel
pixel
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
22
7.Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor
panel in a Philips flat panel monitor
must have pixel or sub pixel defects
exceeding the tolerances listed in the
following tables.
Black Dot Defects
Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.
23
7.Customer care and warranty
BRIGHT DOT DEFECTS
1 lit subpixel
2 adjacent lit subpixels
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types
ACCEPTABLE LEVEL
3
1
0
>15mm
3
BLACK DOT DEFECTS
1 dark subpixel
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types
ACCEPTABLE LEVEL
5 or fewer
2 or fewer
0
>15mm
5 or fewer
TOTAL DOT DEFECTS
Total bright or black dot defects of all types
ACCEPTABLE LEVEL
5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
24
7.Customer care and warranty
7.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
•
•
Local Standard •
Warranty Period
Depend on
•
different Regions
•
•
Extended Warranty •
Period
+ 1 Year
•
+ 2 Years
•
+ 3 Years
•
Total Warranty Period
Local Standard warranty period
+1
Local Standard warranty period
+2
Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.
25
8.Troubleshooting & FAQs
• Make sure the computer is turned
on.
8. Troubleshooting &
FAQs
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
8.1 Troubleshooting
• Disconnect the monitor from mains
power source immediately for safety
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
• Contact with Philips customer
service representative immediately.
Imaging Problems
Image vibrates on the screen
Common Problems
• Check that the signal cable is
properly securely connected to the
graphics board or PC.
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
into the back of the monitor.
Image appears blurred, indistinct or too
dark
• First, ensure that the power button
on the front of the monitor is in the
OFF position, then press it to the
ON position.
• Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
No Picture (Power LED is White)
• Make sure the computer is turned
on.
• Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
monitor panel technology. In most
cases, the "burned in" or "afterimaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.
• Make sure the signal cable is
properly connected to your
computer.
• Make sure the monitor cable has
no bent pins on the connect side. If
yes, repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
  
• Always activate a moving screen
saver program when you leave your
monitor unattended.
• Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Always activate a periodic screen
refresh application if your monitor
will display unchanging static
content.
• Check to see if the monitor cable
has bent pins.
• Failure to activate a screen saver,
or a periodic screen refresh
26
8.Troubleshooting & FAQs
application may result in severe
“burn-in” or “after-image” or “ghost
image” symptoms that will not
disappear and cannot be repaired.
The damage mentioned above is
not covered under your warranty.
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 3440 x 1440 pixels.
• Open 'Advanced Properties' and
set the Refresh Rate to 60 Hz, then
click OK.
Image appears distorted. Text is fuzzy
or blurred.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 3440 x 1440 @ 60 Hz.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
• Shut down your computer,
disconnect your old monitor and
reconnect your Philips monitor.
Green, red, blue, dark, and white dots
appears on the screen
• Turn on your monitor and then turn
on your PC.
• The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
Q2:What is the recommended
refresh rate for monitor?
Ans.:Recommended refresh rate in
monitors is 60 Hz, In case of any
disturbance on screen, you can
set it up to 75 Hz to see if that
removes the disturbance.
Audio problem
No sound
• Check if audio cable is connected to
PC and monitor correctly.
• Ensure audio is not muted. Press
OSD “Menu”, select “Audio” then
“Mute”. Check it on “Off” position.
Q3:What are the .inf and .icm files on
the user manual? How do I install
the drivers (.inf and .icm)?
• Press “Volume” in OSD main control
to adjust the volume.
Ans.:These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when
you first install your monitor.
8.2General FAQs
Q1:When I install my monitor what
should I do if the screen shows
'Cannot display this video
mode'?
Q4:How do I adjust the resolution?
Ans.:Your video card/graphic driver
and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panel
with the "Display properties".
Ans.:Recommended resolution for
this monitor: 3440 x 1440 @ 60
Hz.
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
Q5:What if I get lost when I am
making monitor adjustments via
OSD?
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
27
8.Troubleshooting & FAQs
colors between different device
(e.g. digital cameras, monitors,
printers, scanners, etc).
Ans.:Simply press the
button, then
select [Reset] to recall all the
original factory settings.
3. User Define: The user can choose
his/her preference color setting
by adjusting red, green blue
color.
Q6:Is the monitor screen resistant to
scratches?
Ans.:In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q7:How should I clean the monitor
surface?
Ans.:For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q9: Can I connect my monitor to any
PC, workstation or Mac?
Ans.:Yes. All Philips monitors are fully
compatible with standard PCs,
Macs and workstations. You may
need a cable adapter to connect
the monitor to your Mac system.
Please contact your Philips
sales representative for more
information.
Q8: Can I change the color setting of
my monitor?
Ans.:Yes, you can change your color
setting through OSD control as
the following procedures:
Q10: Are Philips monitors Plug-andPlay?
• Press
button to show the OSD
(On Screen Display) menu
Ans.:Yes, the monitors are Plugand-Play compatible with
Windows10/8.1/8/7, Mac OSX
• Press ▼ button to select the option
[Color] then press
button to
enter color setting, there are three
settings as below.
1. Color Temperature: The 7 settings
are Native,5000K,6500K,750
0K,8200K,9300K and 11500K.
With settings in the 5000K range
the panel appears "warm, with
a red-white color tone", while a
11500K temperature yields "cool,
bluewhite toning".
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in monitor panels?
Ans.:Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in monitor panel
technology. In most cases, the
2. sRGB: This is a standard setting
for ensuring correct exchange of
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8.Troubleshooting & FAQs
"burned in" or "atter-imaging"
or "ghost imaging" will disappear
gradually over a period of
time after the power has been
switched off.
combinations to enable the
transmission/reception.
Q14: Why is this monitor not charging
my notebook from the USB type
C port?
Always activate a moving screen
saver program when you leave
your monitor unattended.
Ans.: The USB C port of this display is
capable of giving power output
to charge notebooks/device.
However, not all notebooks or
devices are capable of being
charged from USB type C port.
Please check if your notebook/
device is capable of power
charging function. You may have
a USB type C port, but it may be
limited to only data transmission
function. If your notebook/device
supports charging function
through USB type C port, please
make sure that this function is
enabled from your system’s bios
or other software combination,
if required. It is possible that
the commercial policy of your
notebook/device may require
you to purchase their own brand
specific power accessories. In
that case, it may not recognize
and block the Philips USB type C
power charging function. This is
not a fault of the Philips display.
Please refer to the detailed
operation manual of your
notebook or device and contact
them.
Always activate a periodic
screen refresh application if your
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.:Your monitor works best at its
native resolution of 3440 x 1440
@ 60 Hz. For best display, please
use this resolution.
Q13: When I project from my notebook
through “USB type C” connector
to this display, I cannot see
anything on the display?
Ans.: The USB C port of this display
is capable of receiving and
transferring power, data and
video. Please ensure that your
notebook/device USB type
C connector supports Data
transmission and supports DP
ALT mode for video output.
Please check if you have to
enable the functions via your
Notebook bios or other software
Q15: When I connect USB C-A cable
to boost my hub functionality,
there’s always pop up a message,
how to off show this message?
Ans.: This message is USB Billboard,
however your hub functionality
is still workable, in order to
off show the message, please
consult your source device
vender.
29
8.Troubleshooting & FAQs
8.3 Multiview FAQs
Q1:
Can I enlarge the PIP sub
window ?
Ans.: Yes, there are 3 sizes to select:
[Small], [Middle], [Large]. You
can toggle to the right to enter
OSD menu. Select your preferred
[PIP Size] option from the [PIP /
PBP] main menu.
Q2:
How to listen to Audio,
independent of video?
Ans.: Normally the audio source
is linked to the main picture
source. If you want to change
audio-source input (for
example: listen to your MP3
player independently regardless
of the video source input), you
can toggle to the right to enter
OSD menu. Select your preferred
[Audio Source] option from the
[Audio] main menu.
Please note that, if you selected
Audio-in, the next time you
turn on this monitor, it will by
default select the same audio
source you previously selected.
To change it you will have
to go through the selection
steps again to select your new
preferred audio source as the
default. This will not occur if DP
or HDMI was selected.
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 
 

 
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© 2018 Koninklijke Philips N.V. All rights reserved.
This product was manufactured and brought to the market
by or on behalf of Top Victory Investments Ltd. or one of
its affiliates. Top Victory Investments Ltd. is the warrantor
in relation to this product. Philips and the Philips Shield
Emblem are registered trademarks of Koninklijke Philips
N.V. used under license.
Specifications are subject to change without notice.
Version: M7349PF1T
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