Philips 272P7VPTKEB/00, 272P7VPTKEB/01 User manual

Philips 272P7VPTKEB/00, 272P7VPTKEB/01 User manual
Brilliance
272P7
www.philips.com/welcome
EN User manual
1
Customer care and warranty26
Troubleshooting & FAQs
30
Table of Contents
1. Important ������������������������������������� 1
1.1 Safety precautions and
maintenance ��������������������������������1
1.2 Notational Descriptions ����������� 3
1.3 Disposal of product and
packing material ������������������������� 3
2. Setting up the monitor ������������� 5
2.1Installation ����������������������������������� 5
2.2 Operating the monitor �������������� 7
2.3MultiView ����������������������������������� 10
2.4 Remove the Base Assembly for
VESA Mounting ��������������������������13
3. Image Optimization ����������������� 14
3.1SmartImage ��������������������������������14
3.2SmartContrast ����������������������������15
4.PowerSensor™ ��������������������������16
5. Built-in Webcam with
Microphone ������������������������������� 18
5.1 PC system requirements ������� 18
5.2 Using the device ���������������������� 18
6. Daisy-chain function ��������������20
7. Technical Specifications ��������� 21
7.1 Resolution & Preset Modes ���24
8. Power Management ���������������� 25
9. Customer care and warranty � 26
9.1 Philips’ Flat Panel Monitors
Pixel Defect Policy �������������������26
9.2 Customer Care & Warranty ����29
10. Troubleshooting & FAQs ��������30
10.1Troubleshooting ���������������������� 30
10.2General FAQs �����������������������������31
1. Important
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding operating your monitor.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model
and production number of the product.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable
or DC power cord for normal
operation.
• Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Customer
Care Consumer Information Center)
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
• Do not subject the monitor to
severe vibration or high impact
conditions during operation.
• Do not knock or drop the monitor
during operation or transportation.
Maintenance
Read and follow these instructions
when connecting and using your
computer monitor.
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD
panel. When moving your monitor,
grasp the frame to lift; do not lift
the monitor by placing your hand or
fingers on the LCD panel.
Excessive sound pressure from
earphones and headphones can cause
hearing loss. Adjustment of the
equalizer to maximum increases the
earphones and headphones output
voltage and therefore the sound
• Unplug the monitor if you are not
going to use it for an extensive
period of time.
pressure level.
Operation
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
1
1. Important
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
• If your monitor gets wet, wipe it
with dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and
send it to the maintenance center.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact with your local
service center. (please refer to the
chapter of “Consumer Information
Center”)
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please
use the monitor in a location
that falls within the following
temperature and humidity ranges.
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
• Temperature: 0-40°C 32-104°F
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given
in this manual have been followed.
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burned in” or “after-imaging” or
“ghost imaging” will disappear
gradually over a period of time after
the power has been switched off.
2
1. Important
1.3 Disposal of product and
packing material
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Waste Electrical and Electronic
Equipment-WEEE
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping off such waste
electrical and electronic, contact your
local government office, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specific
presentation of the warning is
mandated by the relevant regulatory
authority.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your
sales representative.
Taking back/Recycling Information for
3
1. Important
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips, endof-life management primarily entails
participation in national take-back
initiatives and recycling programs
whenever possible, preferably
in cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
Your display is manufactured with high
quality materials and components
which can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
4
2. Setting up the monitor
Install the base
2. Setting up the monitor
1. P
lace the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
2.1 Installation
Package contents
Brilliance
272P7
Quick
Start
272P
Register your product and get support at
www.philips.com/welcome
2. Hold the stand with both hands.
(1) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
Monitor
User’s Manual
使用产品前请阅读使用说明
Contents:
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This product was manufactured and brought to
the market by or on behalf of Top Victory
Investments Ltd. or one of its affiliates. Top
Victory Investments Ltd. is the warrantor in
relation to this product. Philips and the Philips
Shield Emblem are registered trademarks of
Koninklijke Philips N.V. used under license.
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User’s Manual
Monitor drivers
保留备用
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(2) Gently attach the base to the
stand.
* CD
Power
*USB
*HDMI
*DP
(3) Use your fingers to tighten the
screw located at the bottom of
the base, and secure the base to
the stand tightly.
*Audio
*VGA
1
*mini DP
2
3
*Different according to region
Warnings
5
2. Setting up the monitor
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
Connecting to your PC
USB
Fast Charger
11
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
10
9
2
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
12
1
MHL-HDMI
3
4
5
6
7
8
USB hub
To comply with International energy
standards, the USB hub/ports of this
display are disabled during Sleep and
Power Off modes.
Connected USB devices will not work in
this state.
To permanently put the USB function
in “ON” state, please go to OSD Menu,
then select “USB standby mode”, and
switch it to “ON” state.
1 AC power input
2 Power Switch
3 MHL-HDMI input
4 Display port input
USB charging
5 mini Display port input
This display has USB ports capable of
standard power output including some
with USB Charging function (identifiable
with power icon ). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.
6 VGA input
7 DisplayPort output
8 Audio input, Earphone jack
9 USB upstream
10 USB downstream
11 USB fast charger/USB downstream
Some select Philips displays may not
Power or Charge your device when it
enters to “Sleep” mode (White power
LED blinking). In that case, please enter
to OSD Menu and select “USB Standby
Mode”, then, turn the function to “ON”
mode (default=OFF). This will then keep
the USB power and charging functions
active even when the monitor is in sleep
12 Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the
back of the monitor firmly.
2. Turn off your computer and unplug
its power cable.
6
2. Setting up the monitor
mode.

2.2 Operating the monitor




Description of the control buttons



8
9
10
 
  



Note
If you turn off your monitor via the
power switch at any given time, all the
USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by the high-speed signal of USB
3.0 devices, which may result in a
decreased efficiency of the radio
transmission. Should this happen,
please try the following methods to
help reduce the effects of interference.
272P
3
7 6
• Try to keep USB2.0 receivers away
from USB3.0 connection port.
5
4
2
1
Switch monitor’s power
ON and OFF.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.0 connection port.
Access the OSD menu.
Confirm the OSD
adjustment.
Adjust the OSD menu.
User preference key.
Customize your own
USER
preference function
from OSD to become
the “user key”.
MULTIVIEW PIP/PBP/Off/Swap
Return to previous OSD
level.
7
2. Setting up the monitor
this as a reference when you want to
work your way around the different
adjustments later on.
SmartImage hot key.
There are 8 modes
to select: Office,
Photo, Movie, Game,
Economy, LowBlue
Mode,SmartUniformity,
Off.
Main menu
On
LightSensor
Off
On
LowBlue Mode
On
1, 2, 3
Off
Input
VGA
MHL-HDMI
9 2.0 Megapixel Webcam
DisplayPort
Mini DP
Picture
10 Microphone
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature
in all Philips LCD monitors. It allows an
end user to adjust screen performance
or select functions of the monitors
directly through an on-screen
instruction window. A user friendly on
screen display interface is shown as
below:
PIP/PBP
Audio
Picture Format

0~100
Contrast
0~100
Sharpness
0~100
SmartResponse
Off, Fast, Faster, Fastest
SmartContrast
On, Off
Gamma
1.8, 2.0, 2.2, 2.4, 2.6
Pixel Orbiting
Over Scan
On, Off
On, Off
PIP / PBP Mode
Off, PIP, PBP
PIP/ PBP Input
VGA, MHL-HDMI, DisplayPort, Mini DP
PIP Size
Small, Middle, Large
PIP Position
Swap
Top-Right, Top-Left, Bottom-Right,
Bottom-Left
Volume
0~100
Stand-Alone
On, Off
Mute
On, Off
Audio In, MHL-HDMI, DisplayPort,
Mini DP
Color Temperature
sRGB

Wide Screen, 4:3, 1:1
Brightness
Audio Source
Color

0, 1, 2, 3, 4
Off
8 Webcam activity light

Sub menu
PowerSensor
User Define

5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
 
Language
English, Deutsch, Español, Ελληνική, Français, Italiano,
Maryar, Nederlands, Português, Português do Brazil,
Polski , Русский, Svenska, Suomi, Türkçe, Čeština,
Українська, 简体中文, 繁體中文,日本語,한국어
OSD Settings
Horizontal
0~100
Vertical
0~100
Transparency
Off, 1, 2, 3, 4
OSD Time Out
5s, 10s, 20s, 30s, 60s
User Key
Audio Source


Basic and simple instruction on the
control keys
Volume
Input
Setup
In the OSD shown above, you can press
buttons at the front bezel of the
monitor to move the cursor, and press
OK button to confirm the choice or
change.
Auto
H.Position
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
0~100
Phase
0~100
Clock
0~100
Resolution Notification
On, Off
USB Standby Mode
On, Off
Displayport
1.1, 1.2
HDMI
1.4, 2.0
Reset
Yes, No
Information
8
0~100
V.Position
2. Setting up the monitor
Resolution notification
Height adjustment
This monitor is designed for optimal
performance at its native resolution,
3840 × 2160 @ 60 Hz. When the monitor
is powered on at a different resolution,
an alert is displayed on screen: Use
3840 × 2160 @ 60 Hz for best results.
Display of the native resolution alert
can be switched off from Setup in the
OSD
(On Screen Display) menu.
150mm
Physical Function
Tilt
Pivot
30
-5
0˚
90˚
Swivel
-175
+175
9
2. Setting up the monitor
2. The MultiView selection menu appears.
Press ▲ or ▼ button to select.
2.3 MultiView

 




3. Press
button to confirm your selection
and then exit automatically.
What is it?
How to enable MultiView by OSD
menu?
Multiview enables active dual connect
and view so that you can work with
multiple devices like PC and Notebook
side-by-side simultaneously, making
complex multi-tasking work a breeze.
Besides pressing the hotkey
directly on the front bezel, the
MultiView function can also be selected
in OSD menu.
Why do I need it?
1. Press
button on the front bezel to
enter OSD Menu Screen.
With the ultra high resolution Philips
MultiView display, you can experience
a world of connectivity in a comfortable
way in the office or at home. With this
display, you can conveniently enjoy
multiple content sources at one screen.
For example: You may want to keep
an eye on the live news video feed
with audio in the small window, while
working on your latest blog, or you may
want to edit an Excel file from your
Ultrabook, while logged into secured
company intranet to access files from a
desktop.



 

 

 



 
2. Press ▲ or ▼ button to select main menu
[PIP / PBP], then press
button.
3. Press ▲ or ▼ button to select [PIP / PBP
Mode], then press
button.
How to enable MultiView by hotkey?
1. Press the hotkey
front bezel.
 
directly on the
4. Press ▲ or ▼ button to select [PIP] or
[PBP].
5. Now you can move backward to set the
[PIP / PBP Input], [PIP Size], [PIP Position].,
or [Swap].
6. Press
button to confirm your selection.
MultiView in OSD menu
• PIP / PBP Mode: There are two modes
for MultiView: [PIP] and [PBP].
10
2. Setting up the monitor
[PIP]: Picture in Picture
Open up a sub-window of
another signal source.
Please refer below table for compatibility
of main/sub input source.
B
SUB SOURCE
POSSIBILITY (xl)
MHL- Display M i n i
Inputs
VGA
HDMI Port
DP
VGA
●
●
●
●
MHL-HDMI ●
●
●
●
DisplayPort ●
●
●
●
Mini DP
●
●
●
●
A (main)
When the sub source is
not detected:
A
MAIN
SOURCE
B
(xl)
(main)
• PIP Size: When PIP is activated, there
are three sub-window sizes to
choose: [Small], [Middle], [Large].
icture by Picture
[PBP]: P
B
Small
A (main)
Middle
Open up a sub-window
side-by-side of another
signal source.
When the sub source is
not detected:
Large
A
(main)
B
• PIP Position: When PIP is activated,
there are four sub-window
positions to choose.
A
(main)
B
Top-Left
B
Note
The black strip shows on the top and
the bottom of the screen for the correct
aspect ratio when in the PBP mode. If
you expect to see full screen side by
side, adjust your devices resolutions as
pop up attention resolution, you will
able to see 2 devices source screen
project to this display side by side
without black strips. Note the analog
signal is not support this full screen in
PBP mode.
A
Top-Right
B
A (main)
(main)
Bottom-Left
B
A
Bottom-Right
A (main)
B
(main)
• Swap: The main picture source
and the sub picture source
swapped on the display.
• PIP / PBP Input: There are five
different video input to choose as
the sub display source: [VGA], [MHLHDMI], [DisplayPort], and [Mini DP].
Swap A and B source in [PIP] mode:
B
A (main)
11
A
↔
B (main)
2. Setting up the monitor
Swap A and B source in [PBP] mode:
A
(main)
B
↔
B (main)
A
• Off: Stop MultiView function.
A (main)
Note
When you do the SWAP function, the
video and its audio source will swap at
the same time.
12
2. Setting up the monitor
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
2.4 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Extend the monitor base to its
maximum height.
100mm
100mm
2. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
Then lift the monitor stand.
3. While keeping the release button
pressed, tilt the base and slide it
out.
13
3. Image Optimization
3. Image Optimization
1. Press
to launch the SmartImage
on screen display.
3.1 SmartImage
2. Keep pressing
to toggle among
Office, Photo, Movie, Game,
Economy and Off.
What is it?
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
confirmation.
There are seven modes to select:
Office, Photo, Movie, Game, Economy,
LowBlue Mode and Off.
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
brightness, contrast, color and
sharpness in real time. Whether
you're working with text applications,
displaying images or watching a video,
Philips SmartImage delivers great
optimized monitor performance.
SmartImage
Office
Why do I need it?
Photo
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in real
time to enhance your monitor viewing
experience.
Movie
Game
Economy
LowBlue Mode
SmartUniformity
How does it work?
ff
SmartImage is an exclusive, leading
edge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the
contrast, color saturation and sharpness
of images to enhance the contents
being displayed - all in real time with
the press of a single button.
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF
files, scanned articles or other
general office applications.
• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
How to enable SmartImage?
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
14
3. Image Optimization
areas of your videos without
color washout in brighter areas
maintaining a dynamic natural
values for the ultimate video
display.
simply press the hotkey
, then press
to select LowBlue Mode, see above
SmartImage selection steps.
3.2 SmartContrast
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.
• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for just
right display of everyday office
applications and lower power
consumption.
Why do I need it?
• LowBlue Mode: LowBlue Mode
for easy on-the-eyes productivity
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light
rays from LED displays can cause
eye damage and affect vision over
time. Developed for wellbeing,
Philips LowBlue Mode setting uses
a smart software technology to
reduce harmful shortwave blue
light.
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.
• SmartUniformity: Fluctuations in
brightness and color on different
parts of a screen are a common
phenomenon among LCD monitors.
Typical uniformity is measured
around 75-80%. By enabling Philips
SmartUniformity feature, display
uniformity is incr eased to above
95%. This produces more consistent
and true images.
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a
great entertainment experience when
viewing videos or playing games.
How does it work?
• Off: No optimization by
SmartImage.
Note
Philips LowBlue mode, mode 2
compliance with TUV Low Blue Light
certification, you can have this mode by
15
4. PowerSensor™
detection signal for distances up to
120 cm or 47 inches. (Setting 4)
• Since some dark colored clothing
tends to absorb infrared signals
even when the user is within 100 cm
or 40 inches of the display, step up
signal strength when wearing black
or other dark clothes.
4. PowerSensor™
How does it work?
• PowerSensor works on principle
of transmission and reception of
harmless “infrared” signals in order
to detect user-presence.
• When the user is in front of the
monitor, the monitor operates
normally, at the predetermined
settings that the user has set- i.e.
brightness, contrast, color, etc
• Assuming that the monitor was set
to 100% of brightness for example,
when the user leaves his seat and
is no longer in front of the monitor,
the monitor automatically reduces
the power consumption upto 80%.
Hot key
Sensor distance
3
Landscape/Portrait mode
User present in front User not present
ATTENTION
PowerSensor off
ATTENTION
PowerSensor off
Watt
Power consumption as illustrated above is for reference purpose only
Above illustrations are for reference purpose only, may not
reflect the exact display of this model.
How to adjust settings
Setting
If PowerSensor is not operating
correctly inside or outside the default
range, here’s how to fine-tune
detection:
• Press the PowerSensor hot key.
• You will find the adjustment bar.
• Adjust the PowerSensor detection
adjustment to Setting 4 and press
OK.
• Test the new setup to see if
PowerSensor properly detects you
in your current position.
• PowerSensor function is designed
to work in Landscape mode
(horizontal position) only. After
PowerSensor turn on it, it will
automatically turn Off if the
monitor is used in Portrait mode
(90 degree/vertical position); it will
automatically turn ON if monitor is
Default settings
PowerSensor is designed to detect the
presence of the user located between
30 and 100 cm (12 and 40 inches) from
the display and within five degrees left
or right of the monitor.
Custom settings
If you prefer to be in 1a position outside
the perimeters listed above, choose
a higher strength signal for optimal
detection efficiency: The higher the
setting, the stronger the detection
signal. For maximum PowerSensor
efficiency and proper detection, please
position yourself directly in front of your
monitor.
• If you choose to position yourself
more than 100 cm or 40 inches
from the monitor use the maximum
16
4. PowerSensor™
returned to its default Landscape
position.
Note
A manually selected PowerSensor
mode will remain operational unless
and until it is readjusted or the default
mode is recalled. If you find that the
PowerSensor is excessively sensitive to
nearby motion for some reason, please
adjust to a lower signal strength. Keep
sensor lens clean, if the sensor lens
is dirty, wipe it with alcohol to avoid
reducing of distance detection .
17
5.Built-in Webcam with Microphone
• RAM: 512MB (for XP) / 1GB(for Vista
and Windows7)
5. Built-in Webcam with
Microphone
• Hard disk space: minimum 200MB
• USB: USB 2.0 or above, UVC/UAC
support
Note
USB connection between the monitor
and PC is required for the webcam to
operate.
5.2 Using the device
Philips monitor with webcam device
transmits video and sound data through
USB port. It can be enabled by simply
connecting your USB cable from your
PC to the USB upstream of USB hub on
the side IO of monitor.
The webcam allows you to hold
interactive video and audio conference
calls over the internet. It provides the
most convenient and easiest way for
Business persons to communicate with
other colleagues around the world,
saving a lot time and money. Depending
on the software used, it also allows
you to take photos, share files or use
microphone only without enabling
webcam. The microphone and activity
light are on the side of the webcam on
the bezel of the display.
• Connect your USB cable to
upstream of USB hub on the side IO
of monitor from PC side.
• Turn on your PC and make sure
your internet connection is working
properly.
• Download and enable free
online chatting software such as
Skype, Internet Messenger, or
equivalent. You can also subscribe
to dedicated software in case of
more sophisticated usage like multi
conferencing, etc.
272P
5.1 PC system requirements
• The webcam is ready to be used for
chat or make the phone call through
internet service.
• Operating system : Microsoft
Windows 7, Microsoft Windows
Vista, Microsoft Windows XP
(SP2), and any other OS whichever
support UVC/UAC (USB Video Class
compliant / Audio Class compliant)
under USB 2.0 standard
• Make the call by following the
instruction of the software program.
Note
To set up a video call, you must have
a reliable Internet connection, an ISP,
• Processor: 1.6GHz or above
18
5.Built-in Webcam with Microphone
and software like Internet messenger
or video phone call program. Make
sure the person that you are calling has
compatible video-calling software. The
video and audio performance quality
depends on the bandwidth available on
both ends. The person you are calling
must have similar capability of devices
and software.
19
6.Daisy-chain function
6. Daisy-chain function
Daisy-chain enables multiple monitor
connections
This Philips display is equipped with
DisplayPort 1.2 interface which enables
daisy-chaining to multiple displays.
Now you can daisy chain and use
multiple monitors via a single cable
from one display to the next.
How to daisy chain display
• Connect DisplayPort cable to mini
DP or DP port from laptop
• To daisy chain to the 2nd display,
connect DisplayPort cable to min
DP or DP port from the first display
DP out port
• Repeat above steps, you can daisy
chain multiple displays
miniDP or DP
DP OUT
miniDP or DP
20
7.Technical Specifications
7. Technical Specifications
Picture/Display
Monitor Panel Type
Backlight
Panel Size
Aspect Ratio
Pixel Pitch
SmartContrast
Response Time (typ.)
SmartResponse Time (typ.)
Optimum Resolution
Viewing Angle
Display Colors
Flicker Free
Picture Enhancement
Vertical Refresh Rate
Horizontal Frequency
MHL
sRGB
LowBlue Mode
Connectivity
Signal Input/Output
USB
Input Signal
Audio In/Out
Convenience
Built-in speaker
Built-in webcam
MultiView
User Convenience
OSD Languages
IPS Technology
LED
27" W (68.5 cm)
16:9
0.155(H) mm x 0.155(V) mm
80,000,000:1
14 ms(GtG)
5 ms(GtG)
VGA:1920x1080/60
HDMI1.4(3840x2160 @ 30Hz)
HDMI2.0/DP(3840x2160 @ 60Hz)
178° (H) / 178° (V) @ C/R > 10
1.07Billion
Yes
SmartImage
56Hz-80 Hz (VGA)/23 Hz -80 Hz (HDMI1.4/MHL/
HDMI2.0/DP)
30KHz~99KHz ( VGA ) / 30 KHz ~99KHz ( HDMI1.4/
MHL ) /30 KHz ~160KHz ( HDMI2.0 ) 30 KHz
~160KHZ(DP)
[email protected]
YES
YES
VGA( Analog), HDMI 2.0(Digital), MHL
HDMI2.0(Digital),DisplayPort 1.2, mini DP 1.2,
DisplayPort Out
USB 3.0×3 includes 1 fast charger
Separate Sync, Sync on Green
PC audio-in,headphone out
2Wx2
2.0 megapixel camera with Microphone and LED
indicator
PIP/PBP mode, 2x devices
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese,
Polish, Russian, Swedish, Finnish, Turkish, Czech,
Ukranian, Simplified Chinese, Traditional Chinese,
Japanese, Korean
21
7.Technical Specifications
Other Convenience
Plug & Play Compatibility
Stand
Tilt
Swivel
Height adjustment
Pivot
VESA mount(100×100mm), Kensington Lock
DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OS X
-5 / +30 degree
-175 / +175 degree
150mm
90 degree
Power
Consumption
Normal Operation
Sleep (Standby)
Off
Off (AC switch)
Heat Dissipation*
Normal Operation
Sleep (Standby)
Off
Off (AC switch)
On Mode(ECO mode)
PowerSensor
Power LED indicator
Power Supply
Dimensions
Product with stand
(WxHxD)
Product without stand
(WxHxD)
Product with packaging
(WxHxD)
Weight
Product with stand
Product without stand
Product with packaging
Operating Condition
Temperature range
(operation)
AC Input
AC Input
AC Input
Voltage at
Voltage at
Voltage at
100VAC , 50Hz
115VAC , 50Hz
230VAC, 50Hz
48.4W (typ.)
47.9W (typ.)
47.3W (typ.)
<0.3W
<0.3W
<0.3W
<0.3W
<0.3W
<0.3W
0W
0W
0W
AC Input
AC Input
AC Input
Voltage at
Voltage at
Voltage at
100VAC , 50Hz
115VAC , 50Hz
230VAC , 50Hz
165.0 BTU/hr
163.6 BTU/hr
161.3 BTU/hr
(typ.)
(typ.)
(typ.)
<1.02 BTU/hr
<1.02 BTU/hr
<1.02 BTU/hr
<1.02 BTU/hr
<1.02 BTU/hr
<1.02 BTU/hr
0 BTU/hr
0 BTU/hr
0 BTU/hr
28W (typ.)
9.7W (typ.)
On mode: White, Standby/Sleep mode: White
(blinking)
Built-in, 100-240V AC, 50-60Hz
614 x 548 x 257 mm
614 x 372 x 56 mm
690 x 458 x 252 mm
7.86 kg
5.44 kg
10.62 kg
0°C to 40 °C
22
7.Technical Specifications
Relative humidity
(operation)
Atmospheric pressure
(operation)
Temperature range
(Non-operation)
Relative humidity
(Non-operation)
Atmospheric pressure
(Non-operation)
20% to 80%
700 to 1060hPa
-20°C to 60°C
10% to 90%
500 to 1060hPa
Environmental and energy
ROHS
EPEAT
Packaging
Specific Substances
EnergyStar
Compliance and standards
YES
Sliver (Refer to note 1 for more details)
100% recyclable
100% PVC BFR free housing
YES
Regulatory Approvals
CE Mark, FCC Class B, SEMKO, cETLus, CU-EAC,
TCO Edge, TUV-GS,TUV-ERGO, EPA, WEEE,
UKRAINIAN, ICES-003, VCCI, CCC, CECP
Cabinet
Color
Finish
Silver/Black
Texture
Note
1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit
www.epeat.net for registration status in your country.
2. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaflet.
3. Smart response time is the optimum value from either GtG or GtG (BW) tests.
4. USB hub is only support mouse or keyboard to wake up the system while on
power saving mode.
23
7.Technical Specifications
7.1 Resolution & Preset Modes
Maximum Resolution
1920 x 1080 @ 60 Hz (analog input)
3840x2160 @ 60Hz (digital input)
Recommended Resolution
3840 × 2160 @ 60 Hz (digital input)
H. freq
(kHz)
Resolution
V. freq (Hz)
31.47
720 x 400
70.09
31.47
640 x 480
59.94
35.00
640 x 480
66.67
37.86
640 x 480
72.81
37.50
640 x 480
75.00
37.88
800 x 600
60.32
46.88
800 x 600
75.00
48.36
1024 x 768
60.00
60.02
1024 x 768
75.03
44.77
1280 x 720
59.86
60
1280 x 960
60
63.89
1280 x 1024
60.02
79.98
1280 x 1024
75.03
55.47
1440 x 900
59.90
55.94
1440 x 900
59.89
65.29
1680 x 1050
59.95
67.50
1920 x 1080
60.00
133.29
1920 x 2160
59.99
88.79
2560 x 1440
59.95
88.79
2560 x 1440
59.95
88.79
2560 x 1440
59.95
67.50
3840 x 2160
30.00
135.00
3840 x 2160
60.00
Note
Please notice that your display works
best at native resolution of 3840 x 2160
@ 60Hz. For best display quality,please
follow this resolution recommendation.
24
8.Power Management
8. Power Management
If you have VESA DPM compliance display
card or software installed in your PC, the
monitor can automatically reduce its power
consumption when not in use. If an input
from a keyboard, mouse or other input
device is detected, the monitor will 'wake
up' automatically. The following table shows
the power consumption and signaling of this
automatic power saving feature:
Power Management Definition
VESA
Mode
Video
H-sync
V-sync
Power
Used
LED
Color
Active
ON
Yes
Yes
48.4 W
(typ.)
88 W
(max.)
White
Sleep
(Standby)
OFF
No
No
0.3W
(typ.)
White
(blink)
Switch Off
OFF
-
-
0W (typ.)
OFF
The following setup is used to measure power
consumption on this monitor.
• Native resolution: 3840 × 2160
• Contrast: 50%
• Brightness: 100%
• Color temperature: 6500k with full white
pattern
Note
This data is subject to change without notice.
25
9.Customer care and warranty
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations
of lit and dark sub pixels appear as
single pixels of other colors.
9. Customer care and
warranty
9.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some
of the industry's most advanced
manufacturing processes and practice
stringent quality control. However,
pixel or sub pixel defects on the TFT
Monitor panels used in flat panel
monitors are sometimes unavoidable.
No manufacturer can guarantee that
all panels will be free from pixel
defects, but Philips guarantees that
any monitor with an unacceptable
number of defects will be repaired
or replaced under warranty. This
notice explains the different types of
pixel defects and defines acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
Types of Pixel Defects
Pixel and sub pixel defects appear on
the screen in different ways. There are
two categories of pixel defects and
several types of sub pixel defects within
each category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
subpixel
pixel
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
26
9.Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor
panel in a Philips flat panel monitor
must have pixel or sub pixel defects
exceeding the tolerances listed in the
following tables.
Black Dot Defects
Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.
27
9.Customer care and warranty
BRIGHT DOT DEFECTS
1 lit subpixel
2 adjacent lit subpixels
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types
ACCEPTABLE LEVEL
3
1
0
>15mm
3
BLACK DOT DEFECTS
1 dark subpixel
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types
ACCEPTABLE LEVEL
5 or fewer
2 or fewer
0
>15mm
5 or fewer
TOTAL DOT DEFECTS
Total bright or black dot defects of all types
ACCEPTABLE LEVEL
5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant(ISO9241-307: Ergonomic requirement ,
analysis and compliance test methods for electronic visual displays)
3. ISO9241-307 is the successor of formerly known ISO13406 standard, which is
withdrawn by the International Organisation for Standardisation (ISO) per: 200811-13.
28
9.Customer care and warranty
9.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
•
•
Local Standard •
Warranty Period
•
Depend on
different Regions
•
•
Extended Warranty •
Period
•
+ 1 Year
+ 2 Years
•
+ 3 Years
•
Total Warranty Period
Local Standard warranty period
+1
Local Standard warranty period
+2
Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.
29
10.Troubleshooting & FAQs
• Make sure the computer is turned
on.
10.Troubleshooting &
FAQs
AUTO button doesn't function
• The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.
10.1Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
Common Problems
• Do not perform any troubleshooting
steps
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
into the back of the monitor.
• Disconnect the monitor from mains
power source immediately for safety
• Contact with Philips customer
service representative immediately.
• First, ensure that the power button
on the front of the monitor is in the
OFF position, then press it to the
ON position.
Imaging Problems
Image is not centered
No Picture (Power LED is White)
• Adjust the image position using
the “Auto” function in OSD Main
Controls.
• Make sure the computer is turned
on.
• Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
• Make sure the signal cable is
properly connected to your
computer.
• Make sure the monitor cable has
no bent pins on the connect side. If
yes, repair or replace the cable.
Image vibrates on the screen
• The Energy Saving feature may be
activated
• Check that the signal cable is
properly securely connected to the
graphics board or PC.
Screen says
Vertical flicker appears
  
• Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
• Check to see if the monitor cable
has bent pins.
30
10.Troubleshooting & FAQs
Horizontal flicker appears
The damage mentioned above is
not covered under your warranty.
Image appears distorted. Text is fuzzy
or blurred.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness
on On-Screen Display.
* The "power on" light is too strong and
is disturbing
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
• You can adjust “power on” light
using the power LED Setup in OSD
main Controls.
For further assistance, refer to the
Consumer Information Centers list
and contact Philips customer service
representative.
• Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
LCD panel technology. In most
cases, the "burned in" or "afterimaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.
* Functionality different according to
display.
10.2 General FAQs
Q1:When I install my monitor what
should I do if the screen shows
'Cannot display this video
mode'?
• Always activate a moving screen
saver program when you leave your
monitor unattended.
Ans.:Recommended resolution for this
monitor: 3840 x 2160 @ 60 Hz.
• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
• Failure to activate a screen saver,
or a periodic screen refresh
application may result in severe
“burn-in” or “after-image” or “ghost
image” symptoms that will not
disappear and cannot be repaired.
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
31
10.Troubleshooting & FAQs
labelled 'desktop area', move the
sidebar to 3840 x 2160 pixels.
Q6:Is the LCD screen resistant to
scratches?
• Open 'Advanced Properties' and
set the Refresh Rate to 60 Hz, then
click OK.
Ans.:In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 3840 x 2160 @ 60 Hz.
• Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
• Turn on your monitor and then turn
on your PC.
Q7:How should I clean the LCD
surface?
Q2:What is the recommended
refresh rate for LCD monitor?
Ans.:For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Ans.:Recommended refresh rate in
LCD monitors is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if
that removes the disturbance.
Q3:
Q8: Can I change the color setting of
my monitor?
What are the .inf and .icm files on
the user manual? How do I install
the drivers (.inf and .icm)?
Ans.:Yes, you can change your color
setting through OSD control as
the following procedures,
Ans.: These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when
you first install your monitor.
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
1. Color Temperature: The six
settings are 5000K, 6500K,
7500K, 8200K, 9300K and
11500K. With settings in the
5000K range the panel appears
"warm, with a red-white
color tone", while a 11500K
temperature yields "cool,
bluewhite toning".
Q4:How do I adjust the resolution?
Ans.:Your video card/graphic driver
and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panel
with the "Display properties".
Q5:What if I get lost when I am
making monitor adjustments via
OSD?
2. sRGB: This is a standard setting
for ensuring correct exchange of
colors between different device
(e.g. digital cameras, monitors,
printers, scanners, etc).
Ans.:Simply press the OK button, then
select 'Reset' to recall all of the
original factory settings.
32
10.Troubleshooting & FAQs
3. User Define: The user can choose
his/her preference color setting
by adjusting red, green blue
color.
imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q9: Can I connect my LCD monitor to
any PC, workstation or Mac?
Ans.:Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.:Your LCD monitor works best at
its native resolution of 3840 x
2160 @ 60 Hz. For best display,
please use this resolution.
Q10: Are Philips LCD monitors Plugand- Play?
Ans.:Yes, the monitors are Plug-andPlay compatible with Windows
10/8.1/8/7, Mac OSX
Q13: How to unlock/lock my hot key?
Ans.:Please press
for 10
seconds to unlock/lock the hot
key, by doing so, your monitor
pops out “Attention” to show
the unlock/lock status as shown
below illustrators.
Q11: What is Image Sticking,
or Image Burn-in, or After
Image, or Ghost Image in LCD
panels?
Ans.:Uninterrupted display of still or
static images over an extended
period may cause "burn in",
also known as "after-imaging"
or "ghost imaging", on your
screen. "Burn-in", "afterimaging", or "ghost imaging" is
a well-known phenomenon in
LCD panel technology. In most
cases, the "burned in" or "atter-
  
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33
© 2018 Koninklijke Philips N.V. All rights reserved.
This product was manufactured and brought to the market
by or on behalf of Top Victory Investments Ltd. or one of
its affiliates. Top Victory Investments Ltd. is the warrantor
in relation to this product. Philips and the Philips Shield
Emblem are registered trademarks of Koninklijke Philips
N.V. used under license.
Specifications are subject to change without notice.
Version: M7272PTKE1T
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