Philips Full HD LCD monitor 223V7QSB/62 User manual

Philips Full HD LCD monitor 223V7QSB/62 User manual
S line
V line
230S8
223V7/243V7/273V7
www.philips.com/welcome
EN User manual
1
Customer care and warranty20
Troubleshooting & FAQs
24
Table of Contents
1.Important........................................ 1
1.1 Safety precautions and
maintenance................................... 1
1.2 Notational Descriptions.............. 3
1.3 Disposal of product and packing
material............................................ 4
2. Setting up the monitor................ 5
2.1Installation...................................... 5
2.2 Operating the monitor................. 8
2.3 Remove the Base Assembly for
VESA Mounting ............................ 11
3. Image Optimization.................... 12
3.1SmartImage................................... 12
3.2SmartContrast............................... 13
4. Technical Specifications............ 14
4.1 Resolution & Preset Modes......18
5. Power Management................... 19
6. Customer care and warranty...20
6.1 Philips’ Flat Panel Monitors
Pixel Defect Policy......................20
6.2 Customer Care & Warranty....... 23
7. Troubleshooting & FAQs........... 24
7.1Troubleshooting.......................... 24
7.2 General FAQs...............................26
1. Important
discoloration and damage to the
monitor.
1. Important
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user's
manual before you use your monitor.
It contains important information and
notes regarding the operation of your
monitor.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model and
production number of the product.
• If turning off the monitor by detaching the power cable or DC power
cord, wait for 6 seconds before
attaching the power cable or DC
power cord for normal operation.
• Please use approved power cord
provided by Philips at all times. If
your power cord is missing, please
contact your local service center.
(Please refer to Customer Care Consumer Information Center)
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
• Do not subject the monitor to severe vibration or high impact conditions during operation.
• Do not knock or drop the monitor
during operation or transportation.
• Excessive usage of monitor can
cause eye discomfort, it’s better to
take shorter breaks more often at
your workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
continuous screen use is likely to
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :
Read and follow these instructions
when connecting and using your
computer monitor.
Excessive sound pressure from
earphones and headphones can cause
hearing loss. Adjustment of the
equalizer to maximum increases the
earphones and headphones output
voltage and therefore the sound
pressure level.
Operation
• Looking at something varying
distances after a long period
focusing on the screen.
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
• Conscious Blinking often while
you work.
1
1. Important
• Gently closing and rolling your
eyes to relax.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• Reposition your screen to
appropriate height and angle
according to your height.
•
• In order to maintain the best performance of your monitor and use
it for a longer lifetime, please use
the monitor in a location that falls
within the following temperature
and humidity ranges.
Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment
lighting similar to that of your
screen brightness, avoid the
fluorescent lighting, and surfaces
that don't reflect too much light.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
• IMPORTANT: Always activate a moving screen saver program when you
leave your monitor unattended.
Always activate a periodic screen
refresh application if your monitor
will display unchanging static content. Uninterrupted display of still
or static images over an extended
period may cause “burn in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
• Seeing a doctor if your symptoms.
Maintenance
• To protect your monitor from possible damage, do not put excessive
pressure on the LCD panel. When
moving your monitor, grasp the
frame to lift; do not lift the monitor
by placing your hand or fingers on
the LCD panel.
• “Burn-in”, “after-imaging”, or “ghost
imaging” is a well-known phenomenon in LCD panel technology.
In most cases, the “burned in” or
“after-imaging” or “ghost imaging” will disappear gradually over a
period of time after the power has
been switched off.
• Unplug the monitor if you are not
going to use it for an extensive period of time.
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water,
or excessive moisture environment.
• If your monitor gets wet, wipe it with
dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect the
power cord. Then, remove the foreign substance or water, and send it
to the maintenance center.
2
1. Important
Service
1.2 Notational Descriptions
• The casing cover should be opened
only by qualified service personnel.
The following subsections describe
notational conventions used in this
document.
• If there is any need for any document for repair or integration,
please contact with your local
service center. (please refer to the
chapter of “Consumer Information
Center”)
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:
• For transportation information,
please refer to “Technical Specifications”.
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given in
this manual have been followed.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specific
presentation of the warning is mandated
by the relevant regulatory authority.
3
1. Important
Taking back/Recycling Information for
Customers
1.3 Disposal of product and
packing material
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
Waste Electrical and Electronic
Equipment-WEEE
From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national takeback initiatives and recycling programs
whenever possible, preferably
in cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping off such waste
electrical and electronic, contact your
local government office, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Your display is manufactured with high
quality materials and components
which can be recycled and reused.
To learn more about our recycling
program please visit
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
http://www.philips.com/a-w/about/
sustainability.html
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
4
2. Setting up the monitor
Install base stand
2. Setting up the monitor
1. Place the monitor face down on
soft and smooth surface taking care
to avoid scratching or damaging the
screen.
2.1 Installation
Package contents
2. Attach/Slide the base column
with the monitor until it clicks into
position.
S line
V line
S
223V7/243V7/273V7
Quick
Start
Register your product and get support at
www.philips.com/welcome
Monitor
User’s Manual
使用
前请阅读使用说明
Contents:
User’s Manual
Monitor drivers
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This product was manufactured and brought to the
market by or on behalf of Top Victory Investments Ltd. or
one of its affiliates. Top Victory Investments Ltd. is the
warrantor in relation to this product. Philips and the
Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. used under license.
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* CD
3. Hold the monitor base stand with
both hands and firmly insert the
base stand into the base column.
Power
* VGA
* DVI
* HDMI
* Audio
* DP
* Different according to region.
5
2. Setting up the monitor
Connecting to your PC
2X3V7QHS
2X3V7QS
4
5
4
4
AC power input
VGA input
DVI-D input (available for selected
models)
Kensington anti-theft lock
AC power input
VGA input
HDMI input
HDMI audio out
Kensington anti-theft lock
2X3V7QHA
2X3V7QDA
5
6
4
6
4
4
7
5
AC power input
VGA input
HDMI input
Earphone output
Audio input
Kensington anti-theft lock
AC power input
VGA input
DVI-D input
HDMI input
Earphone output
Audio input
7 Kensington anti-theft lock
6
2. Setting up the monitor
2X3V7QDS
Connect to PC
1. Connect the power cord to the back
of the monitor firmly.
2. Turn off your computer and unplug
its power cable.
4
4
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
5
6
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
AC power input
VGA input
DVI-D input
HDMI input
HDMI audio out
Kensington anti-theft lock
2X3V7QJA
6
4
4
7
5
AC power input
VGA input
HDMI input
DisplayPort input
Earphone output
Audio input
7 Kensington anti-theft lock
7
2. Setting up the monitor
2X3V7QHA, 2X3V7QDA, 2X3V7QJA
2.2 Operating the monitor
Front view product description
2X3V7QS, 2X3V7QHS, 2X3V7QDS
3
3
7
6
5
7
4
6
5
4
2
Switch monitor’s power ON
and OFF.
2
Access the OSD menu.
Confirm the OSD
adjustment.
Switch monitor’s power ON
and OFF.
Adjust the OSD menu.
Access the OSD menu.
Confirm the OSD
adjustment.
Adjust the speaker volume.
Change the signal input
source.
Adjust the OSD menu.
Adjust the brightness level.
Return to previous OSD
level.
Change the signal input
source.
SmartImage. There are
multiple selections:
EasyRead, Office, Photo,
Movie, Game, Economy,
LowBlue Mode and Off.
Return to previous OSD
level.
SmartImage. There are
multiple selections:
EasyRead, Office, Photo,
Movie, Game, Economy,
LowBlue Mode and Off.
8
2. Setting up the monitor
Description of the On Screen Display
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the different
adjustments later on.
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:
Main menu
LowBlue Mode
Input
1, 2, 3
VGA
DVI (2X3V7QS, 2X3V7QD)
(available for selected models)
HDMI (2X3V7QH, 2X3V7QD)

HDMI 1.4 (2X3V7QJ)

DisplayPort (2X3V7QJ)

Picture



Picture Format
Wide Screen, 4:3
Brightness
0~100
Contrast
0~100
Sharpness
0~100
SmartResponse
Off, Fast, Faster, Fastest
(2X3V7QH, 2X3V7QD, 2X3V7QJ)
SmartContrast
On, Off
 
2X3V7QH, 2X3V7QD, 2X3V7QJ
 
On
Off
2X3V7QS
 
Sub menu
Gamma
1.8, 2.0, 2.2, 2.4, 2.6
Pixel Orbiting
On, Off
Over Scan
On, Off
(2X3V7QH, 2X3V7QD, 2X3V7QJ)

Audio
(2X3V7QH/
2X3V7QD/
2X3V7QJ)



0~100
Volume
(2X3V7QH/2X3V7QD/2X3V7QJ)
On, Off
Stand-Alone
(2X3V7QHA/2X3V7QDA/2X3V7QJA)
On, Off
Mute
(2X3V7QH/2X3V7QD/2X3V7QJ)



Color
Audio Source
(2X3V7QHA/
2X3V7QDA/
2X3V7QJA)
Audio In, HDMI,
DisplayPort(2X3V7QJA)
Color Temperature
Native(2X3V7QJA),
6500K, 7500K, 9300K
sRGB
User Define
Basic and simple instruction on the
control keys
Red: 0~100
Green: 0~100
Blue: 0~100
In the OSD shown above, you can press
buttons at the front bezel of the
monitor to move the cursor, and press
OK button to confirm the choice or
change.
Language
OSD Settings
English, Deutsch, Español, Ελληνική, Français,
Italiano, Maryar,Nederlands, Português,
Português do Brasil,Polski,Русский ,Svenska,
Suomi,Türkçe,Čeština,Українська, 简体中文,
繁體中文,日本語,한국어
Horizontal
0~100
Vertical
0~100
Transparency
Off, 1, 2, 3, 4
OSD Time Out
5s, 10s, 20s, 30s, 60s
Auto
H.Position
Setup
0~100
Phase
0~100
Clock
0~100
Resolution Notification
On, Off
Reset
Yes, No
Information
9
0~100
V.Position
2. Setting up the monitor
Resolution notification
This monitor is designed for optimal
performance at its native resolution,
1920 × 1080 @ 60 Hz. When the monitor
is powered on at a different resolution,
an alert is displayed on screen: Use
1920 × 1080 @ 60 Hz for best results.
Display of the native resolution alert can
be switched off from Setup in the OSD
(On Screen Display) menu.
Physical Function
Tilt
20
10
2. Setting up the monitor
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
2.3 Remove the Base Assembly
for VESA Mounting
Remove the Base Stand
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Place the monitor face down on a
smooth surface, taking care to avoid
scratching or damaging the screen.
100mm
100mm
2. Press the locking clips to detach
the base stand away from the base
column.
1
3. Press the release button to detach
the base column.
2
11
3. Image Optimization
3. Image Optimization
1. Press
to launch the SmartImage
on screen display.
3.1 SmartImage
2. Keep pressing
to toggle among
EasyRead, Office, Photo, Movie,
Game, Economy, LowBlue Mode
and Off.
What is it?
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
brightness, contrast, color and sharpness
in real time. Whether you're working
with text applications, displaying images
or watching a video, Philips SmartImage
delivers great optimized monitor
performance.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
confirmation.
There are multiple selections: EasyRead,
Office, Photo, Movie, Game, Economy,
LowBlue Mode and Off.


Why do I need it?
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in real
time to enhance your monitor viewing
experience.





How does it work?
 
SmartImage is an exclusive, leading
edge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the
contrast, color saturation and sharpness
of images to enhance the contents
being displayed - all in real time with
the press of a single button.

• EasyRead: Helps improve reading
of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.
How to enable SmartImage?
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF
files, scanned articles or other
general office applications.
12
3. Image Optimization
• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
areas of your videos without
color washout in brighter areas
maintaining a dynamic natural
values for the ultimate video display.
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for just
right display of everyday office
applications and lower power
consumption.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
• LowBlue Mode: LowBlue Mode
for easy on-the-eyes productivity
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light
rays from LED displays can cause
eye damage and affect vision over
time. Developed for wellbeing,
Philips LowBlue Mode setting uses a
smart software technology to reduce
harmful shortwave blue light.
• Off: No optimization by SmartImage.
Note
Philips LowBlue mode, mode 2
compliance with TUV Low Blue Light
certification, you can have this mode by
simply press the hotkey
, then press
to select LowBlue Mode, see above
SmartImage selection steps.
13
4. Technical Specifications
4. Technical Specifications
Picture/Display
Monitor panel type
Backlight
Panel size
Aspect ratio
Optimum resolution
Response time (typical)
SmartResponse time
(2X3V7QH, 2X3V7QD,
2X3V7QJ,223V7QSB A
only)
SmartContrast
Pixel pitch
Viewing angle
Flicker free
Picture enhancement
Display colors
Vertical refresh rate
Horizontal frequency
sRGB
LowBlue Mode
Connectivity
Signal Input/output
Input Signal
Audio in/out
Convenience
Built-in speakers
User convenience
IPS Technology
W-LED system
223V7: 21.5" W (54.6 cm)
243V7: 23.8" W (60.5 cm)
273V7: 27" W (68.6 cm)
16:9
1920 x 1080 @ 60Hz
8ms (GtG_BW)
5ms (GtG)
20,000,000:1
223V7: 0.248 x 0.248 mm
243V7: 0.275 x 0.275 mm
273V7: 0.311 x 0.311 mm
178° (H) / 178° (V) @ C/R > 10
YES
SmartImage
16.7M
56Hz - 76Hz
30kHz - 83kHz
YES
YES
2X3V7QS: VGA(Analog), DVI(Digital) (available for
selected models)
2X3V7QH: VGA(Analog), HDMI(Digital)
2X3V7QD: VGA(Analog), DVI(Digital), HDMI(Digital)
2X3V7QJ: VGA(Analog), HDMI(Digital),
DisplayPort(Digital)
Separate Sync, Sync on Green
2X3V7QHA, 2X3V7QDA, 2X3V7QJA: PC audioin,headphone out
2X3V7QHS, 2X3V7QDS: HDMI audio out
2W x 2 (2X3V7QHA, 2X3V7QDA, 2X3V7QJA)
2X3V7QS, 2X3V7QHS, 2X3V7QDS:
2X3V7QHA, 2X3V7QDA, 2X3V7QJA:
14
4. Technical Specifications
OSD languages
Other convenience
Plug & Play compatibility
Stand
Tilt
English, French, German, Spanish, Italian, Russian,
Simplified Chinese, Portuguese, Turkish, Dutch,
Swedish, Finnish, Polish, Czech, Korean, Japanese,
Hungarian, Ukraine, Brazil Portuguese, Greek,
Traditional Chinese
Kensington Lock
DDC/CI, sRGB, Windows 7/Windows 8/Windows 8.1/
Windows 10, Mac OSX
-5 / +20
Power (223V7)
Consumption
Normal operation
Sleep(Standby)
Off
Heat dissipation
Normal operation
Sleep(standby)
Off
Power LED
indicator
Power Supply
AC Input Voltage
at 100VAC, 50Hz
19.75 W (typ.)
<0.5 W
<0.5 W
AC Input Voltage
at 100VAC, 50Hz
77.52 BTU/hr(typ.)
<1.71 BTU/hr
<1.71 BTU/hr
AC Input Voltage
at 115VAC, 50Hz
20.01 W (typ.)
<0.5 W
<0.5 W
AC Input Voltage
at 115VAC, 50Hz
78.50 BTU/hr(typ.)
<1.71 BTU/hr
<1.71 BTU/hr
AC Input Voltage
at 230VAC, 50Hz
20.63 W (typ.)
<0.5 W
<0.5 W
AC Input Voltage
at 230VAC, 50Hz
80.97 BTU/hr(typ.)
<1.71 BTU/hr
<1.71 BTU/hr
On mode: White, Standby/Sleep mode: White (blinking)
Built-in,100-240V AC, 50-60Hz
Power (243V7)
Consumption
Normal operation
Sleep(Standby)
Off
Heat dissipation
Normal operation
Sleep(standby)
Off
Power LED
indicator
Power Supply
AC Input Voltage
at 100VAC, 50Hz
20.52 W (typ.)
<0.5 W
<0.5 W
AC Input Voltage
at 100VAC, 50Hz
67.58 BTU/hr(typ.)
<1.71 BTU/hr
<1.71 BTU/hr
AC Input Voltage
at 115VAC, 50Hz
20.89 W (typ.)
<0.5 W
<0.5 W
AC Input Voltage
at 115VAC, 50Hz
70.10 BTU/hr(typ.)
<1.71 BTU/hr
<1.71 BTU/hr
AC Input Voltage
at 230VAC, 50Hz
21.25 W (typ.)
<0.5 W
<0.5 W
AC Input Voltage
at 230VAC, 50Hz
71.67 BTU/hr(typ.)
<1.71 BTU/hr
<1.71 BTU/hr
On mode: White, Standby/Sleep mode: White (blinking)
Built-in,100-240V AC, 50-60Hz
15
4. Technical Specifications
Power (273V7QS, 273V7QD, 273V7QH)
AC Input Voltage
AC Input Voltage
AC Input Voltage
Consumption
at 100VAC, 50Hz
at 115VAC, 50Hz
at 230VAC, 50Hz
Normal operation
26.07 W (typ.)
25.99 W (typ.)
25.70 W (typ.)
Sleep(Standby)
<0.5 W
<0.5 W
<0.5 W
Off
<0.5 W
<0.5 W
<0.5 W
AC Input Voltage
AC Input Voltage
AC Input Voltage
Heat dissipation
at 100VAC, 50Hz
at 115VAC, 50Hz
at 230VAC, 50Hz
Normal operation
88.98 BTU/hr(typ.) 88.74 BTU/hr(typ.)
85.56 BTU/hr(typ.)
Sleep(standby)
<1.71 BTU/hr
<1.71 BTU/hr
<1.71 BTU/hr
Off
<1.71 BTU/hr
<1.71 BTU/hr
<1.71 BTU/hr
Power LED
On mode: White, Standby/Sleep mode: White (blinking)
indicator
Power Supply
Built-in,100-240V AC, 50-60Hz
Power (273V7QJ)
Consumption
Normal operation
Sleep(Standby)
Off
Heat dissipation
Normal operation
Sleep(standby)
Off
Power LED
indicator
Power Supply
AC Input Voltage
at 100VAC, 50Hz
25.17 W (typ.)
<0.5 W
<0.3 W
AC Input Voltage
at 100VAC, 50Hz
85.92 BTU/hr(typ.)
<1.71 BTU/hr
<1.02BTU/hr
AC Input Voltage
at 115VAC, 50Hz
24.99 W (typ.)
<0.5 W
<0.3 W
AC Input Voltage
at 115VAC, 50Hz
85.29 BTU/hr(typ.)
<1.71 BTU/hr
<1.02 BTU/hr
AC Input Voltage
at 230VAC, 50Hz
25.19 W (typ.)
<0.5 W
<0.3 W
AC Input Voltage
at 230VAC, 50Hz
85.96 BTU/hr(typ.)
<1.71 BTU/hr
<1.02BTU/hr
On mode: White, Standby/Sleep mode: White (blinking)
Built-in,100-240V AC, 50-60Hz
Dimension
Product without stand
(WxHxD)
Product with stand
(WxHxD)
Packaging in mm (WxHxD)
490 x 296 x 45 mm(223V7)
540 x 325 x 45 mm(243V7)
612 x 367 x 45 mm(273V7)
490 x 368 x 195 mm(223V7)
540 x 415 x 209 mm(243V7)
612 x 453 x 227 mm(273V7)
575 x 440 x 113 mm(223V7)
588 x 465 x 115 mm(243V7)
664 x 452 x 134 mm(273V7)
Weight
Product without stand
2.56 kg(223V7)
3.10 kg(243V7QS, 243V7QD, 243V7QH)
3.08 kg(243V7QJ)
4.04 kg(273V7)
16
4. Technical Specifications
Product with stand
Product with packaging
Operating Conditions
Temperature range
(operation)
Relative humidity
(operation)
Atmospheric pressure
(operation)
Temperature range
(Non-operation)
Relative humidity
(Non-operation)
Atmospheric pressure
(Non-operation)
2.92 kg(223V7)
3.50 kg(243V7)
4.50 kg(273V7)
4.23 kg(223V7)
4.82 kg(243V7)
6.07 kg(273V7QS, 273V7QD, 273V7QH)
6.09 kg(273V7QJ)
0°C to 40 °C
20% to 80%
700 to 1060hPa
-20°C to 60°C
10% to 90%
500 to 1060hPa
Environmental and energy
ROHS
EPEAT
Packaging
Specific Substances
EnergyStar
Compliance and standards
YES
YES (Refer to note1 for more details)
100% recyclable
100% PVC BFR free housing
YES
Regulatory Approvals
CU, Semko, ETL, ISO9241-307, WEEE, TCO
Certified, CE Mark, FCC Class B, ICES-003, RCM,
UKRAINIAN, VCCI CLASS B(2X3V7QHS, 2X3V7QDS),
KCC(2X3V7QDA, 243V7QDS, 273V7QJA), CCC,
CECP(2X3V7QS, 2X3V7QHS, 2X3V7QDS),
BSMI(2X3V7QHA, 2X3V7QDA)
Cabinet
Color
Finish
Black
Texture
Note
1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit
www.epeat.net for registration status in your country.
2. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaflet.
3. Smart response time is the optimum value from either GtG or GtG (BW) tests.
17
4. Technical Specifications
4.1 Resolution & Preset Modes
Maximum Resolution
[email protected] (analog input)
[email protected] (digital input)
Recommended Resolution
[email protected] (analog input)
H. freq
(kHz)
Resolution
V. freq (Hz)
31.47
720 x 400
70.09
31.47
640 x 480
59.94
35.00
640 x 480
66.67
37.86
640 x 480
72.81
37.50
640 x 480
75.00
35.16
800 x 600
56.25
37.88
800 x 600
60.32
48.08
800 x 600
72.19
46.88
800 x 600
75.00
47.73
832 x 624
74.55
48.36
1024 x 768
60.00
56.48
1024 x 768
70.07
60.02
1024 x 768
75.03
44.77
1280 x 720
59.86
60.00
1280 x 960
60.00
63.89
1280 x 1024
60.02
79.98
1280 x 1024
75.03
55.94
1440 x 900
59.89
70.64
1440 x 900
74.98
65.29
1680 x 1050
59.95
67.50
1920 x 1080
60.00
Note
Please notice that your display works
best at native resolution of 1920 x 1080
@ 60Hz. For best display quality,please
follow this resolution recommendation.
18
5. Power Management
273V7QJ
5. Power Management
Power Management Definition
If you have VESA DPM compliance
display card or software installed in
your PC, the monitor can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is detected,
the monitor will 'wake up' automatically.
The following table shows the power
consumption and signaling of this
automatic power saving feature:
VESA
Mode
Active
ON
Yes
Yes
25.28 W (typ.)
37.05 W (Max.)
White
Sleep
OFF
No
No
0.5 W (typ.)
White
(blink)
Switch
Off
OFF
-
-
0.3 W (typ.)
OFF
• Contrast: 50%
Video H-sync V-sync
• Brightness: 100%;
Power Used
LED
Color
White
Active
ON
Yes
Yes
21.18 W (typ.)
29.56 W (Max.)
Sleep
OFF
No
No
0.5 W (typ.)
White
(blink)
Switch
Off
OFF
-
-
0.5 W (typ.)
OFF
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
243V7
Power Management Definition
Video H-sync V-sync
Power Used
LED
Color
Active
ON
Yes
Yes
21.39 W (typ.)
26.64 W
(Max.)
White
Sleep
OFF
No
No
0.5 W (typ.)
White
(blink)
Switch
Off
OFF
-
-
0.5 W (typ.)
OFF
273V7QS, 273V7QD, 273V7QH
Power Management Definition
VESA
Mode
LED
Color
• Native resolution: 1920x1080
Power Management Definition
VESA
Mode
Power Used
The following setup is used to measure
power consumption on this monitor.
223V7
VESA
Mode
Video H-sync V-sync
Video H-sync V-sync
Power Used
LED
Color
Active
ON
Yes
Yes
26.38 W (typ.)
34.54 W (Max.)
White
Sleep
OFF
No
No
0.5 W (typ.)
White
(blink)
Switch
Off
OFF
-
-
0.5 W (typ.)
OFF
19
6. Customer care and warranty
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations
of lit and dark sub pixels appear as
single pixels of other colors.
6. Customer care and
warranty
6.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub pixel
defects on the TFT Monitor panels used
in flat panel monitors are sometimes
unavoidable. No manufacturer can
guarantee that all panels will be
free from pixel defects, but Philips
guarantees that any monitor with an
unacceptable number of defects will
be repaired or replaced under warranty.
This notice explains the different types
of pixel defects and defines acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
Types of Pixel Defects
Pixel and sub pixel defects appear on
the screen in different ways. There are
two categories of pixel defects and
several types of sub pixel defects within
each category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
Sub pixels
pixels
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
20
6. Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.
21
6. Customer care and warranty
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty
period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel
defects exceeding the tolerances listed in the following tables.
BRIGHT DOT DEFECTS
1 lit subpixel
2 adjacent lit subpixels
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types
ACCEPTABLE LEVEL
3
1
0
>15mm
3
BLACK DOT DEFECTS
1 dark subpixel
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types
ACCEPTABLE LEVEL
5 or fewer
2 or fewer
0
>15mm
5 or fewer
TOTAL DOT DEFECTS
Total bright or black dot defects of all types
ACCEPTABLE LEVEL
5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant.(ISO9241-307: Ergonomic requirement ,
analysis and compliance test methods for electronic visual displays)
3. ISO9241-307 is the successor of formerly known ISO13406 standard, which is
withdrawn by the International Organisation for Standardisation (ISO) per: 2008-1113.
22
6. Customer care and warranty
6.2Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible
for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up to
the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
•
•
Local Standard •
Warranty Period
Depend on
•
different
Regions
•
•
Extended Warranty •
Period
+ 1 Year
•
Total Warranty Period
+ 2 Years
•
+ 3 Years
•
Local Standard warranty period
+2
Local Standard warranty period
+3
Local Standard warranty period
+1
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.
23
7. Troubleshooting & FAQs
7. Troubleshooting &
FAQs
• Check to see if the monitor cable
has bent pins.
7.1 Troubleshooting
AUTO button doesn't function
• Make sure the computer is turned
on.
• The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Common Problems
No Picture (Power LED not lit)
Visible signs of smoke or sparks
• Make sure the power cord is
plugged into the power outlet and
into the back of the monitor.
• Do not perform any troubleshooting
steps
• Disconnect the monitor from mains
power source immediately for safety
• First, ensure that the power button
on the front of the monitor is in the
OFF position, then press it to the
ON position.
• Contact with Philips customer
service representative immediately.
Imaging Problems
No Picture (Power LED is White)
Image is not centered
• Make sure the computer is turned
on.
• Adjust the image position using
the “Auto” function in OSD Main
Controls.
• Make sure the signal cable is
properly connected to your
computer.
• Adjust the image position using the
Phase/Clock of Setup in OSD Main
Controls. It is valid only in VGA
mode.
• Make sure the monitor cable has
no bent pins on the connect side. If
yes, repair or replace the cable.
• The Energy Saving feature may be
activated
Image vibrates on the screen
• Check that the signal cable is
properly securely connected to the
graphics board or PC.
Screen says
Vertical flicker appears
Check cable connection
• Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
24
7. Troubleshooting & FAQs7
Image appears distorted. Text is fuzzy
or blurred.
Main Controls. It is valid only in VGA
mode.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Horizontal flicker appears
Green, red, blue, dark, and white dots
appears on the screen
• Adjust the image using the “Auto”
function in OSD Main Controls.
• The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
* Functionality different according to
display.
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
• Uninterrupted display of still or static
images over an extended period
may cause "burn in", also known as
"after-imaging " or "ghost imaging",
on your screen. "Burn-in", "afterimaging", or "ghost imaging" is a
well-known phenomenon in LCD
panel technology. In most cases,
the "burned in" or "after-imaging"
or "ghost imaging" will disappear
gradually over a period of time after
the power has been switched off.
• Always activate a moving screen
saver program when you leave your
monitor unattended.
• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
• Severe” burn-in” or “after-image”
or “ghost image” symptoms will not
disappear and cannot be repaired.
The damage mentioned above is
not covered under your warranty.
25
7. Troubleshooting & FAQs
first install your monitor. Follow
the instructions to insert the (
companion CD-ROM) included in
this package. Monitor drivers (.inf
and .icm files) will be installed
automatically.
7.2 General FAQs
Q1:When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.:Recommended resolution for this
monitor: 1920 x 1080 @ 60 Hz.
Q4:How do I adjust the resolution?
Ans.:Your video card/graphic driver
and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows® Control Panel with the
"Display properties".
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 1920 x 1080 pixels.
Q5:What if I get lost when I am
making monitor adjustments via
OSD?
Ans.:Simply press the OK button, then
select 'Reset' to recall all of the
original factory settings.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
Q6:Is the LCD screen resistant to
scratches?
Ans.:In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect
your warranty conditions.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 1920 x 1080 @ 60 Hz.
• Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
• Turn on your monitor and then turn
on your PC.
Q2:What is the recommended
refresh rate for LCD monitor?
Ans.:Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can set
it up to 75 Hz to see if that removes
the disturbance.
Q7:How should I clean the LCD
surface?
Ans.:For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my monitor?
Ans.:Yes, you can change your color
setting through OSD control as the
following procedures,
Q3:What are the .inf and .icm files
on the CD-ROM? How do I
install the drivers (.inf and .icm)?
Ans.:These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when you
• Press "OK" to show the OSD (On
Screen Display) menu
26
7. Troubleshooting & FAQs7
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.:Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"burned in" or "atter-imaging"
or "ghost imaging" will disappear
gradually over a period of time
after the power has been switched
off.
Always activate a moving screen
saver program when you leave your
monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
1. Color Temperature; The two
settings are 6500K and 9300K.
With settings in the 6500K range
the panel appears "warm, with
a red-white color tone", while a
9300K temperature yields "cool,
bluewhite toning".
2. sRGB; this is a standard setting
for ensuring correct exchange of
colors between different device
(e.g. digital cameras, monitors,
printers, scanners, etc)
3. User Define; the user can choose
his/her preference color setting
by adjusting red, green blue color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q9: Can I connect my LCD monitor to
any PC, workstation or Mac?
Ans.:Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations. You
may need a cable adapter to
connect the monitor to your Mac
system. Please contact your Philips
sales representative for more
information.
Q12: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.:Your LCD monitor works best at its
native resolution of 1920 x 1080 @
60 Hz. For best display, please use
this resolution.
Q10: Are Philips LCD monitors Plugand- Play?
Ans.:Yes, the monitors are Plug-andPlay compatible with Windows 7/
Windows 8/Windows 8.1/Windows
10, Mac OSX
27
7. Troubleshooting & FAQs
Q13: How to unlock/lock my hot key?
Ans.: Please press
for 10 seconds
to unlock/lock the hot key, by
doing so, your monitor pops out
“Attention” to show the unlock/
lock status as shown below
illustrators.
Monitor controls locked
Monitor control unlocked
28
© 2018 Koninklijke Philips N.V. All rights reserved.
This product was manufactured and brought to the market
by or on behalf of Top Victory Investments Ltd. or one of
its affiliates. Top Victory Investments Ltd. is the warrantor
in relation to this product. Philips and the Philips Shield
Emblem are registered trademarks of Koninklijke Philips
N.V. used under license.
Specifications are subject to change without notice.
Version: M72X3V1L
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