Samsung SM-T380 User's manual
SM-T380 User Manual English (LTN). 09/2017. Rev.1.1 www.samsung.com Table of Contents Basics Apps and features 4 5 36 38 46 49 51 52 64 69 73 74 75 76 76 78 78 81 82 8 11 13 16 17 19 20 24 32 34 Read me first Device overheating situations and solutions Device layout and functions Battery Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device Understanding the screen Notification panel Entering text 2 Installing or uninstalling apps Bixby Contacts Internet Email Camera Gallery Multi window Samsung Notes Calendar Samsung Flow My Files Clock Calculator Game Launcher Sharing content Google apps Table of Contents Settings Appendix 84 84 108 Troubleshooting 90 91 91 92 93 94 96 96 102 104 104 105 106 106 107 Introduction Connections 85 Wi-Fi 87 Bluetooth 89 More connection settings Sound Notifications Display 92 Blue light filter Wallpaper Advanced features Device maintenance Apps Lock screen and security 98 Secure Folder Cloud and accounts 103 Backup and restore Google Accessibility General management Software update User manual About tablet 3 Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customize the operating system may cause the device or apps to work improperly. • Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Center. For user-installed apps, contact service providers. • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung license agreement and will void your warranty. • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About tablet → Battery information. 4 Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging. Do the following when the device heats up: • Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. • When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger. The wireless charging or fast charging feature is only available on supported models. 5 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model. • During the initial setup after purchase or when restoring data • When downloading large files • When using apps that require more power or using apps for extended periods – – When playing high-quality games for extended periods – – When recording videos for extended periods – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When downloading large files during a video call – – When recording videos while using a navigation app • When using large amount of data for syncing with the cloud, email, or other accounts • When using a navigation app in a car while the device is placed in direct sunlight • When using the mobile hotspot and tethering feature • When using the device in areas with weak signals or no reception • When charging the battery with a damaged USB cable • When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead • When you are roaming 6 Basics Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery consumption or that run in the background when not in use. • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down. • If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down. Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose your device to direct sunlight for extended periods. • Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime. • Do not place the device in any areas that may overheat, such as on an electric heating mat. • Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. • Never use a damaged charger or battery. 7 Basics Device layout and functions Package contents Check the product box for the following items: • Device • USB cable • Ejection pin • USB power adaptor • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. • Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. 8 Basics Device layout Front camera Power key Memory card tray Volume key Touchscreen Recents key Back key Home key Multipurpose jack (USB Type-C) Earphone jack Rear camera Microphone GPS antenna Flash Speaker 9 Basics • Connectivity problems and battery drain may occur in the following situations: – – If you attach metallic stickers on the antenna area of the device – – If you attach a device cover made with metallic material to the device • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water. Keys Key Function Power Recents • Press and hold to turn the device on or off. • Press to turn on or lock the screen. • Tap to open the list of recent apps. • Press to turn on the screen while the screen is locked. Home • Press to return to the Home screen. • Press and hold to launch Google. • Tap to return to the previous screen. Back • Tap and hold to access additional options for the current screen. Volume • Press to adjust the device volume. 10 Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. • Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. 1 2 Connect the USB cable to the USB power adaptor. 3 4 Plug the USB power adaptor into an electric socket. Plug the USB cable into the device’s multipurpose jack. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. 11 Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimize the device using the device maintenance feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate the Wi-Fi feature when not in use. • Deactivate auto-syncing of apps that need to be synced, such as emails. • Decrease the backlight time. • Decrease the screen brightness. Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery. • Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current. • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Center. 12 Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up. • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognize the card. To use the memory card, you must format it. If your device cannot format or recognize the memory card, contact the memory card manufacturer or a Samsung Service Center. • Frequent writing and erasing of data shortens the lifespan of memory cards. • When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder. 13 Basics 1 2 3 4 1 5 Insert the ejection pin into the hole on the memory card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the memory card tray gently from the memory card tray slot. 14 Basics 3 Place a memory card on the memory card tray with the gold-colored contacts facing downwards. 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the memory card tray back into the memory card tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device. Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → UNMOUNT. 1 2 3 4 Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the memory card. Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices. 15 Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → Format → FORMAT. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions. Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals. Restarting the device If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Power key Volume Down key 16 Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region. 1 2 Turn on the device. Select your preferred device language. Select a language. 3 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 4 5 Follow the on-screen instructions to proceed the initial setup. Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device. To set the screen lock method later, tap Not now. 17 Basics 6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. 7 Select features you want to use and complete the initial setup. The Home screen will appear. 18 Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more. Create your Samsung account with your email address. To check the list of services that can be used with your Samsung account, visit account.samsung.com. For more information on Samsung accounts, launch the Settings app and tap Cloud and accounts → Accounts → Samsung account → Help. Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account, you should create one. 1 2 3 Launch the Settings app and tap Cloud and accounts → Accounts → Add account. Tap Samsung account → CREATE ACCOUNT. Follow the on-screen instructions to complete creating your account. Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 2 Launch the Settings app and tap Cloud and accounts → Accounts → Add account. Tap Samsung account. 19 Basics 3 Enter your email address and password, and then tap SIGN IN. If you forget your account information, tap Forgotten your ID or password? You can find your account information when you enter the required information and security code displayed that is on the screen. 4 Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 2 3 Launch the Settings app and tap Cloud and accounts → Accounts. Tap Samsung account → → Remove account. Tap OK, enter your Samsung account password, and then tap CONFIRM. Transferring data from your previous device You can transfer contacts, images, and other data from a previous device to your device via Smart Switch or Samsung Cloud. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. 20 Basics Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • Mobile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store. • Computer version: Transfer data between your device and a computer. You can download the app from www.samsung.com/smartswitch. Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 2 3 4 5 6 On both devices, download and install Smart Switch from Galaxy Apps or Play Store. Place the devices near each other. Launch Smart Switch on both devices. On the previous device, tap WIRELESS → SEND → CONNECT. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device. 21 Basics Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device. 1 2 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. 3 4 Connect your previous device to the computer using the device’s USB cable. 5 6 Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. On the computer, follow the on-screen instructions to transfer data to your device. 22 Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Backing up data 1 2 On your previous device, sign in to your Samsung account. Launch the Settings app, select the backup option, and back up your data. • If your device supports Samsung Cloud, launch the Settings app, tap Cloud and accounts → Samsung Cloud → Backup settings, and then back up your data. • The data backup method may vary depending on your model. • Some data will not be backed up. To check which data will be backed up, launch the Settings app, tap Cloud and accounts → Samsung Cloud → Backup settings. Restoring data 1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud → Restore. 2 3 Tap and select the previous device from the devices list. Tick the data types you want to restore and tap RESTORE NOW. 23 Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognize touch inputs close to the edges of the screen, which are outside of the touch input area. • Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device. • It is recommended to use fingers when you use the touchscreen. Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. 24 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. 25 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. A widget An app A folder Bixby Home indicator. View your customized content. Screen indicators Favorite apps 26 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. 27 Basics Creating folders Create folders and gather similar applications to quickly access and launch apps. 1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. 2 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. • Adding more apps Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app by dragging it to the folder. • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. 28 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen. • Home screen settings: Change the size of the grid to display more or fewer items on the Home screen and more. Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → APPLY. You can now access all your apps by swiping to the left on the Home screen. 29 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning Wi-Fi connected Bluetooth feature activated Location services being used Alarm activated Mute mode activated Airplane mode activated Error occurred or caution required Battery charging Battery power level 30 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. Press the Power key or the Home key and swipe in any direction to unlock the screen. Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it. • Pattern: Draw a pattern with four or more dots to unlock the screen. • PIN: Enter a PIN with at least four numbers to unlock the screen. • Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • None: Do not set a screen lock method. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen and security → Secure lock settings, and then tap the Auto factory reset switch to activate it. 31 Basics Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. If this feature is not activated, launch the Settings app, tap Advanced features, and then tap the Palm swipe to capture switch to activate it. It is not possible to capture a screenshot while using some apps and features. Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can open the notification panel, even on the locked screen. 32 Basics You can use the following functions on the notification panel. Launch Settings. Quick setting buttons Tap a notification and perform various actions. Clear all notifications. Access the notification settings. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location. 33 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character. Enter uppercase. For all caps, tap it twice. Break to the next line. Move the cursor. Enter symbols. Enter a space. Change the keyboard settings. Changing the input language Tap → Languages and types → MANAGE INPUT LANGUAGES, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the depending on the last function that was used. • icon : Enter text by voice. Change the voice input settings. Start or pause entering text by voice. 34 Basics • : Switch to handwriting mode. Switch to the standard keyboard. View information about editing handwriting. Change the keyboard settings. This feature may not be available depending on the region or service provider. • : Add an item from the clipboard. • : Enter emoticons. • • : Switch to the floating or split keyboard. You can move the keyboard to another location by dragging the tab. : Change the keyboard settings. Copying and pasting 1 2 3 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. 35 Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap → Settings → Auto update apps, and then select an option. Play Store Purchase and download apps. Launch the Play Store app. Installing apps Browse apps by category or search for apps by keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap then select an option. 36 → Settings → Auto-update apps, and Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Sleep: Put apps in sleep mode to save the battery by preventing them from running in the background. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap ENABLE. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap ALLOW on the pop-up window to grant permissions to the app. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions. To view or change app permission settings by permission category, launch the Settings app and tap Apps → → App permissions. Select an item and tap the switches next to apps to grant permissions. If you do not grant permissions to apps, the basic features of the apps may not function properly. 37 Apps and features Bixby Introduction Bixby analyzes your usage patterns and routine and provides recommended features. • To use the Bixby feature, your device must be connected to a Wi-Fi. • To use the Bixby feature, you must sign in to your Samsung account. Starting Bixby Bixby saves data about your usage patterns and routine to your Samsung account and provides recommended features. 1 2 3 On the Home screen, swipe to the right. Read the on-screen information about the app and tap NEXT. Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, this step will not appear. 4 Read and agree to the terms and conditions and tap NEXT. The Bixby Home screen will appear. 38 Apps and features Using Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analyzing your usage patterns and your routine. To open Bixby Home, swipe to the right on the Home screen. Reminder Upcoming reminder Recommended content • The content and order of the cards update automatically at a specified interval. To manually update cards, swipe downwards on the screen. • To close Bixby Home, swipe to the left on the screen. 39 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, Bixby Home will show your day’s schedule and play your favorite songs. In the evening, you can set alarms, check your daily activity, and view your friends’ feeds. Viewing Bixby cards Checking your morning alarm At night, Bixby Home will show your alarm for the following morning. You can check your alarm information. You can also edit the alarm by tapping the card. To turn off the alarm, tap the switch next to the alarm to deactivate it. Checking a reminder If you have added reminders, the most recent reminder will appear on the Bixby Home screen. On the Bixby Home screen, swipe upwards or downwards to scroll to the Reminder card. You can check the reminder information. If the reminder has a checklist, you can complete individual items on the checklist. To view the reminders list, tap UPCOMING REMINDERS. 40 Apps and features Using additional Bixby cards • View the most recent event created in your planner. Tap a card to view its details or tap the area below the task to view other events scheduled on the same day. • Check today’s weather for your current area in real time and view your location information. • Preview the photos and videos you have taken today. • View updated news. Editing Bixby cards list • To pin a card to the top of the Bixby Home screen, tap → Pin to top. To unpin a card, tap . • To hide a card from the list, tap → Hide for now. • To stop displaying a card on the list, tap → Don’t show again. Selecting apps to show as Bixby cards Add or delete apps to show as cards on the Bixby Home screen. On the Bixby Home screen, tap → Settings → Cards and tap the switches next to items to add or delete them. If an app is not installed on the device, you must install it to use it. On the Bixby Home screen, tap → Settings → Apps with cards and then download an app. Bixby settings On the Bixby Home screen, tap → Settings. • Cards: Select apps to show as cards on the Bixby Home screen. • Apps with cards: Check the available apps that can be shown as cards on the Bixby Home screen. • Notifications: Set whether to receive cards and marketing information. • Privacy: Customize the settings for Bixby. • About Bixby: View Bixby version and legal information. 41 Apps and features Reminder Schedule notifications or to-do items or use location reminders. You can also create a reminder to view a webpage later while browsing the Internet. • To use this feature, the device must be connected to a Wi-Fi. • To use location reminders, the GPS feature must be activated. • To use this feature, you must register and sign in to your Samsung account. Starting Reminder You can start Reminder from Bixby Home. 1 On the Home screen, swipe to the right. The Bixby Home screen will appear. 2 Tap GET STARTED on the UPCOMING REMINDERS card. The Reminder intro page will appear. 3 Make sure the Add icon on Home screen option is ticked and tap START. The reminder composition screen will appear. If you add the Reminder app icon ( ) to the Home screen, you can launch the Reminder app from the Home screen. 42 Apps and features Creating reminders Reminder will alert you if you create a reminder with a specified time and location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘take your medicine at 9 AM’. 1 2 3 Launch the Reminder app. 4 Tap SAVE to save the reminder. Tap Write a reminder and enter ‘Take medicine’. Tap Set conditions → Specific date and time and set the time to ‘9 AM’. Creating reminders while browsing the Internet While browsing the Internet, you can create reminders to view a webpage, such as a news site, later. 1 2 While browsing the Internet, tap → Share. Tap Reminder. The webpage address will be saved as a reminder automatically. To set the data, time, or location manually, tap 43 . Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE. Viewing the reminders list Launch the Reminder app. You can view your reminders list. To view reminder details, select a reminder. Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 2 Select a reminder to edit and tap EDIT. Edit the conditions and tap SAVE. Reminder information Checklist Reminder conditions Repeat interval Add an image. 44 Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap COMPLETE. Or, when a notification pop-up window appears, tap COMPLETE. Restoring reminders Restore reminders that have been completed. 1 2 On the reminders list, tap → Completed items → EDIT. Tick items to restore and tap RESTORE. Reminders will be added to the reminders list and you will be reminded at the preset times. Deleting reminders To delete a reminder, swipe right on a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap DELETE. 45 Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 Launch the Contacts app, tap , and then select a storage location. Enter contact information. Add an image. Enter contact information. Open more information fields. 3 Tap SAVE. 46 Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. 2 3 4 Select a storage location to import contacts from. Tick VCF files or contacts to import and tap DONE. Select a storage location to save contacts to and tap IMPORT. Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the left side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: • : Add to favorite contacts. • : Compose an email. 47 Apps and features Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 2 Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap MERGE. Deleting contacts 1 2 Launch the Contacts app and tap → Delete. Select contacts and tap DELETE. 48 Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. Browsing webpages 1 2 3 Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the current webpage. Refresh the current webpage. Move between pages. Access additional options. View your bookmarks, saved webpages, and recent browsing history. Close the tab. Open a new tab. Open the homepage. 49 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, you cannot use some features, such as screen capture. In secret mode, the device will change the color of the toolbars. Changing security settings You can change your password. Tap → Settings → Privacy → Secret mode security → Change password. Deactivating secret mode Tap → Turn off Secret mode. 50 Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP. 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account. Tap → → Set default account. → Sending emails 1 2 3 Tap to compose an email. Add recipients and enter an email text. Tap SEND to send the mail. Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen. Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap → → your account name, and then tap the Sync account switch to activate it. 51 Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • On the locked screen, drag outside the circle. • Some methods may not be available depending on the region or service provider. • Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set. • If photos you take appear blurry, clean the camera lens and try again. 52 Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filters or other effects. Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Rear camera preview Front camera preview 53 Apps and features Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list. Select a shooting mode you want. Rear camera preview Shooting modes 54 Apps and features Applying filters and other effects On the preview screen, swipe to the left to open the list of filters and other effects. You can apply a unique effect to your photos. After selecting a filter or effect, tap the preview screen and take a photo. To remove the applied filter or effect, open the filters and effects list and tap Remove effect. This feature is only available in some shooting modes. Rear camera preview Filters and other effects 55 Apps and features Basic shooting Taking photos or recording videos 1 2 Tap the image on the preview screen where the camera should focus. Tap to take a photo or tap to record a video. Current mode Make faces appear brighter and clearer. Camera settings Preview thumbnail Change the flash setting. Take a photo. Record a video. Switch between the front and rear cameras. Shooting modes Filter effects • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Or, drag on the zoom bar towards or . • To adjust the brightness of photos or videos, tap the screen. When the adjustment bar appears, drag on the adjustment bar towards or . • To capture an image from the video while recording, tap . • To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap . • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. • The front camera features a wide-angle lens. Minor distortion may occur in wideangle photos or videos and does not indicate device performance problems. 56 Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo. This feature is available only in Auto mode. Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. • Auto: Take the best possible photos by setting the device to adjust the exposure and color of photos automatically. • Pro: Adjust the exposure value, ISO sensitivity, and white balance manually while taking photos. • Panorama: Create a panorama by taking consecutive photos in either a horizontal or vertical direction. • Continuous shot: Take a series of photos of moving subjects. • HDR (Rich tone): Take multiple shots in various exposures and combine them to create soft and rich colors. • Night: Take brighter and clearer photos in low-light without using the flash. • Sports: Take a photo of fast-moving subjects. • Sound & shot: Take a photo with sound. • Animated GIF: Create an animated photo by taking a series of photos. • Selfie: Take selfie shots and apply various effects, such as an airbrushed effect. • Wide selfie: Take wide-angle selfie shots to fit more people into your photos. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the shooting modes list, tap Auto. 57 Apps and features Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customize the settings, and then tap to take a photo. Available options • : Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure. • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos. • : Select an appropriate white balance, so images have a true-to-life color range. You can set the color temperature. Panorama Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos. • Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall. 1 2 3 On the shooting modes list, tap Panorama. Tap and move the device slowly in one direction. Tap to stop taking photos. 58 Apps and features Continuous shot Take a series of photos of moving subjects. On the shooting mode list, tap Continuous shot. Tap and hold to take several photos continuously. HDR (Rich tone) Take photos with rich colors and reproduce details even in bright and dark areas. On the shooting mode list, tap HDR (Rich tone). This feature may not be available depending on the region or service provider. Without effect With effect Night Take a photo in low-light conditions, without using the flash. On the shooting mode list, tap Night. This feature may not be available depending on the region or service provider. Sports Take a photo of fast-moving subjects. On the shooting mode list, tap Sports. 59 Apps and features Sound & shot Take a photo with sound. The device identifies the photos with in Gallery. On the shooting modes list, tap Sound & shot. Animated GIF Create an animated photo from a series of photos. On the shooting mode list, tap Animated GIF. Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 2 3 4 On the shooting modes list, tap Selfie. to switch to the front Face the front camera lens. When the device detects your face, show your palm to the front camera. After recognizing your palm, a countdown timer will appear. When the time is up, the device will take a photo. To use various shooting options for the front camera, tap and then tap the switches to activate them. 60 → Shooting methods, Apps and features Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking selfportraits. This feature is available only in Selfie mode. 1 2 On the preview screen, tap . Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself. • Skin Tone: Make your skin appear brighter and clearer. • Slim Face: Adjust the face shape and make your face appear slimmer. • Large Eyes: Make your eyes appear bigger. Wide selfie Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 2 3 4 On the shooting modes list, tap Wide selfie. to switch to the front Face the front camera lens. When the device detects your face, show your palm to the front camera. After recognizing your palm, a countdown timer will appear. When the time is up, the device will take a photo. To use various shooting options for the front camera, tap and then tap the switches to activate them. 61 → Shooting methods, Apps and features 5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. • The subjects should remain still while taking wide self-portraits. • The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions. Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Center-weighted uses the light in the center portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated center area of the shot to Matrix averages the entire scene. calculate the exposure of the shot. • : Activate or deactivate the flash. • : Set the device to record sound before or after taking a photo. 62 Apps and features Camera settings On the preview screen, tap shooting mode. . Some options may not be available depending on the REAR CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Timer: Select the length of the delay before the camera automatically takes a photo. FRONT CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Save pictures as previewed: Invert the image to create a mirror-image of the original scene, when taking photos with the front camera. • Shooting methods: Select shooting options to use. • Timer: Select the length of the delay before the camera automatically takes a photo. COMMON • Full screen view (16:9): Set the device to preview photos or videos using the full screen ratio. • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. • Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting. • Review pictures: Set the device to show photos after capturing them. • Storage location: Select the memory location for storage. • Floating Camera button: Add a camera button that you can place anywhere on the screen. This feature is available only in Auto and Selfie modes. 63 Apps and features • Volume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • Reset settings: Reset the camera settings. Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others. 64 Apps and features Viewing images and videos Viewing images 1 2 Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favorites. Modify the image. Share the image with others. Delete the image. You can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images. You can select up to six images for your collage. Searching for images Launch the Gallery app and tap to view images sorted by category, such as location, people, documents, shooting mode, and more. To search for images by entering keywords, tap the search field. 65 Apps and features Viewing videos 1 2 Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Access additional options. Display your videos. Skip to the previous video. Tap and hold to rewind. Skip to the next video. Tap and hold to fast-forward. Rewind or fast-forward by dragging the bar. Pause and resume playback. Lock the playback screen. Change screen ratio. Switch to the pop-up video player. Create a GIF animation. Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. 66 Apps and features Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Creating stories Create stories with various themes. 1 2 3 4 Launch the Gallery app and tap STORIES. Tap → Create story. Tick images or videos to include in the story and tap DONE. Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap → Remove from story. Deleting stories 1 2 Launch the Gallery app and tap STORIES. Tap and hold a story to delete, and tap DELETE. 67 Apps and features Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Launch the Gallery app, tap → Settings, and then tap the Samsung Cloud switch to activate it. Images and videos captured on the device will be automatically saved to Samsung Cloud. Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos 1 2 3 On the Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete. Tap DELETE. 68 Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view 1 2 Tap to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. 3 In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app. 69 Apps and features Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows. Close the currently selected app. Switch the selected window to a pop-up view. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximized. 70 Apps and features Minimising the split screen view Press the Home key to minimize the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimized split screen view. To close the minimized split screen view, open the notification panel and tap the the Multi window notification. icon on Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. 71 Apps and features Pop-up view 1 2 Tap to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimize the window. Close the app. Maximize the window. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location. 72 Apps and features Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 2 Launch the Samsung Notes app and tap ALL → . Select an input method from the toolbar at the top of the screen and compose a note. Tap Pen to write or draw. Tap Brush to paint with various brushes. Tap Image to insert an image by selecting from Gallery or by taking a photo. Tap Voice to record a voice recording and insert it into the note. Voice recording will start immediately. Enter text using the keyboard. Write or draw with pens. Insert a voice recording. Paint with brushes. 3 Insert an image. When you are finished composing the note, tap SAVE. Deleting notes 1 Launch the Samsung Notes app, tap ALL, or tap COLLECTIONS, and then select a category. 2 Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. 3 Tap . 73 Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 2 . Enter event details. Set a start and end date for the event. Enter a title. Change the event's color. Select a calendar to use or sync with. Set an alarm. Enter the location of the event. Attach a map showing the location of the event. Add a note. Add more details. 3 Tap SAVE to save the event. 74 Apps and features Creating tasks 1 2 3 Launch the Calendar app and tap VIEW → Tasks. Tap and enter task details. Tap SAVE to save the task. Syncing events and tasks with your accounts Launch the Settings app, tap Cloud and accounts → Accounts, select an account service, and then tap Calendar (Samsung account) or Sync Calendar. To add accounts to sync with, launch the Calendar app and tap → Manage calendars → Add account. Then, select an account to sync with and sign in. When an account is added, it will appear on the list. Samsung Flow Introduction Samsung Flow allows you to easily connect your tablet to your smartphone. You can share contents between the connected devices. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Apps or Play Store. This feature is only available on some Samsung Android devices. Connecting your tablet and smartphone 1 2 On your smartphone, launch Samsung Flow. On your tablet, open the Samsung folder and launch the Samsung Flow app. If you are using this feature for the first time, tap START. 75 Apps and features 3 4 Tap SCAN FOR DEVICES. Select your smartphone from the detected devices list, and then tap CONNECT. My Files Access and manage various files stored in the device. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. You can also view files in your device or a memory card by category. To free up the device’s storage, tap → Get more space. To search for files or folders, tap the search field, and then enter a keyword. Alternatively, tap , and then speak a keyword. Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM. Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap SNOOZE to repeat the alarm after a specified length of time. 76 Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE. WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks Tap , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH 1 2 Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. 3 Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER 1 2 Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. 3 Tap DISMISS when the timer goes off. 77 Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. You can see the calculation history at the upper part of the screen. To clear the history, tap CLEAR HISTORY. To use the unit conversion tool, tap or temperature, into other units. . You can convert various values, such as area, length, Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Add apps. View a list of the most popular games for Galaxy users. Turn on or off the Game Tools icon. Change the performance mode. Open games with or without sound. 78 Apps and features Using Game Launcher 1 Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen. 2 3 Launch the Game Launcher app. Tap a game from the games list. Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen. If you cannot see your games, tap Add apps. Removing a game from Game Launcher Tap and hold a game and tap Remove. Changing the performance mode You can change the game performance mode. Launch the Game Launcher app, tap Normal performance, and then tap the button repeatedly to select the mode you want. • Normal performance: Power saving mode or boost performance mode is not used. • High performance: This improves system performance but it will increase the battery power consumption. • Save power: This decreases the battery power consumption but it will reduce the system performance. Battery power efficiency may vary by game. 79 Apps and features Using Game Tools You can set the Game Tools icon to be displayed as a floating icon on game screens. Launch the Settings app, tap Advanced features → Games and tap the Game Tools switch to activate it. While playing a game, tap To move the icon, tap to display the game tools. and drag it to a new location. To hide the icon from the current game screen, tap and hold of the screen. and drag it to Hide at the top To show the icon on the game screen again, open the notification panel and tap the Game Tools notification. Mute notification sounds and display only notifications for emergency alerts. Lock the Recents and Back keys. Dim and lock the game's screen. Game Tools icon Capture screenshots. Record your game session. Access the Game Tools settings. Blocking notifications during games → Tap to mute notification sounds and display only notifications for emergency alerts, so that you can enjoy your games without being disturbed. 80 Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel. To directly share content with them via the corresponding app, select a person’s icon. If the feature is not activated, launch the Settings app, tap Advanced features, and then tap the Direct share switch to activate it. 81 Apps and features Using additional features • Transfer files to device: Share content with nearby devices via Wi-Fi Direct or Bluetooth. The visibility settings must be activated on the devices. • View content on TV (Smart View): View your device’s displayed content on a larger screen via a wireless connection. When the image is sent to the recipients’ devices, a notification will appear on their devices. Tap the notification to view or download the image. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Samsung account for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labeled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. 82 Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programs, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Hangouts Send messages, images, and emoticons to your friends and have video calls with them. 83 Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information. • Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information. • Tablet visibility: Allow other devices to find your device to share content with you. When this feature is activated, your device will be visible to other devices when they search for available devices using their Transfer files to device option. • Data usage: Keep track of your data usage amount. • Airplane mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in airplane mode if allowed by aircraft personnel. • Location: Change settings for location information permissions. • More connection settings: Customize settings to control other features. Refer to More connection settings for more information. 84 Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Turn off Wi-Fi to save the battery when not in use. Connecting to a Wi-Fi network 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT. • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET. • If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router. Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request. 85 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 2 3 Launch the Gallery app and select an image. Tap → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure. Ending the device connection 1 2 On the Settings screen, tap Connections → Wi-Fi. Tap Wi-Fi Direct. The device displays the connected devices in the list. 3 Tap the device name to disconnect the devices. 86 Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced. • Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device. • Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices will be listed. 2 Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option. Refer to the other device’s user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. 3 Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. 87 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth, and then select a device to transfer the image to. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 3 Accept the Bluetooth connection request on the other device. Unpairing Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. 2 3 Tap next to the device name to unpair. Tap Unpair. 88 Settings More connection settings Customize settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information. • VPN: Set up and connect to virtual private networks (VPNs). • Ethernet: The Ethernet option is available when an Ethernet adaptor is connected to the device. Use this option to activate the Ethernet feature and configure network settings. Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 On the Settings screen, tap Connections → More connection settings → Printing → DOWNLOAD PLUG-IN. 2 3 4 Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add. To add printers manually, tap → Add printer. 89 Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sound Change settings for various sounds on the device. On the Settings screen, tap Sound. • Sound mode: Set the device to use sound mode or silent mode. • Use Volume keys for media: Set the device to adjust the media volume level when you press the Volume key. • Volume: Adjust the volume level for music and videos, system sounds, and notifications. • Notification sounds: Change the notification sound settings for each app. • Do not disturb: Set the device to mute notification sounds, except for allowed exceptions. • Touch sounds: Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen. • Charging sound: Set the device to sound when it is connected to a charger. • Keyboard sound: Set the device to sound when a key is touched. • Sound quality and effects: Configure additional sound settings. • Separate app sound: Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker. 90 Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customize notification settings, tap ADVANCED and select an app. • Allow notifications: Allow notifications from the selected app. • Show silently: Set the device to mute notification sounds and hide notification previews. • On lock screen: Show or hide notifications from the selected app when the device is locked. • Set as priority: Display notifications at the top of the notification panel and include them in the allowed list when Do not disturb is activated. Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Outdoor mode: Activate outdoor mode to make the display easier to see in bright conditions. • Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter for more information. • Screen zoom and font: Change the screen zoom setting or font size and style. • Home screen: Change the size of the grid to display more or fewer items on the Home screen and more. • Icon frames: Set whether to display shaded backgrounds to make icons stand out. • Status bar: Customize the settings for displaying notifications or indicators on the status bar. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Screen saver: Set the device to launch a screen saver when the device is charging. 91 Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter will not be applied. 1 On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now switch to activate it. 2 3 Drag the adjustment bar to adjust the filter’s opacity. To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option. • Sunset to sunrise: Set the device to apply the blue light filter at night and turn it off in the morning, based on your current location. • Custom schedule: Set a specific time to apply the blue light filter. Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper. 92 Settings Advanced features Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • Accessories: Change the accessory settings. • Games: Activate the Game Launcher. Refer to Game Launcher for more information. • Multi window: Select a Multi window launch method. • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. • Easy mute: Set the device to mute alarms by using palm motions. • Direct share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. 93 Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimization feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMIZE NOW. The quick optimization feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Managing abnormal battery usage. • Scanning for crashed apps and malware. 94 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • You cannot receive notifications from apps that use power saving mode. Power saving mode • MID: Activate power saving mode to extend the battery’s usage time. • MAX: In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections will be deactivated. Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used. Tick apps from the apps list and tap SAVE POWER. Also, tap → Advanced settings and set the App power monitor options. Storage Check the status of the used and available memory. On the Settings screen, tap Device maintenance → Storage. • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL. 95 Settings Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance → Device security → SCAN TABLET. Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. Lock screen and security Options Change the settings for securing the device. On the Settings screen, tap Lock screen and security. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to automatically unlock itself in certain situations. • Secure lock settings: Change screen lock settings for the selected lock method. • Information and FaceWidgets: Change the settings of the items displayed on the screen when it is off or locked. • Notifications: Set whether or not to show notification content on the locked screen and select which notifications to display. 96 Settings • App shortcuts: Select apps to display shortcuts to them on the locked screen. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Unknown sources: Set the device to allow the installation of apps from unknown sources. • Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information. • Secure startup: Protect your device by setting it to require a screen unlock code when turning on the device. You must enter the unlock code to start the device and receive messages and notifications. • Encrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device. • Other security settings: Configure additional security settings. 97 Settings Secure Folder Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct. Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. 98 Settings Setting up Secure Folder 1 Launch the Secure Folder app. Alternatively, launch the Settings app and tap Lock screen and security → Secure Folder. 2 3 4 Tap START. Tap SIGN IN and sign in to your Samsung account. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon color of Secure Folder, tap Secure Folder → → Customize icon. • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password. Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used. 1 2 Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap Lock. 99 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 2 3 Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap DONE. Tap MOVE. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap COPY. The method for moving content may vary depending on the content type. Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 2 3 Launch the Secure Folder app and tap Gallery. Select an image. Tap → Move out of Secure Folder. The selected items will be moved to Gallery in the default storage. Adding apps Add an app to use in Secure Folder. 1 2 Launch the Secure Folder app and tap Add apps. Tick one or more apps installed on the device and tap ADD. To install apps from Play Store or Galaxy Apps, tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS. 100 Settings Removing apps from Secure Folder Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. 1 2 3 Launch the Secure Folder app and tap → Settings → Accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup. Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen. Launch the Secure Folder app, tap → Settings, and then tap the Show Secure Folder switch to deactivate it. Alternatively, drag the status bar downwards to open the notification panel. Then, swipe downwards on the notification panel and tap Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 2 3 4 Launch the Secure Folder app and tap → Settings → Backup and restore. Tap Add account and register and sign in to your Samsung account. Tap Back up Secure Folder data. Tick items you want to back up and tap BACK UP NOW. Data will be backed up to Samsung Cloud. 101 Settings Restoring data 1 2 3 Launch the Secure Folder app and tap → Settings → Backup and restore. Tap Restore. Select a device and the data types you want to restore and tap RESTORE NOW. Backed up data will be restored to your device. Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. Launch the Secure Folder app and tap → Settings → More settings → Uninstall. To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTALL. To access data backed from Secure Folder, open the Samsung folder, launch the My Files app, and then tap Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up. Cloud and accounts Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account. On the Settings screen, tap Cloud and accounts. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset. • Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data. Refer to Samsung Cloud for more information. • My Profile: Manage your personal information and Samsung account details. 102 Settings • Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. • Backup and restore: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Backup and restore for more information. Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Using a Samsung account On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW. Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information. To set the device to automatically back up data, tap the AUTO BACK UP switch to activate it. To restore backup data from Samsung Cloud using a Samsung account, tap Restore. Select a device and the data types you want to restore and tap RESTORE NOW. The selected data will be restored to your device. Using a Google account On the Settings screen, tap Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To restore data using a Google account, tap the Automatic restore switch to activate it. When you reinstall apps, backed up settings and data will be restored. 103 Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customize the settings to improve accessibility for visually impaired users. • Hearing: Customize the settings to improve accessibility for users with hearing impairment. • Dexterity and interaction: Customize the settings to improve accessibility for users who have reduced dexterity. • Text-to-speech: Change the text-to-speech settings. • Direction lock: Change the directional combination settings for unlocking the screen. • Direct access: Set the device to open selected accessibility menus when you press the Home key three times quickly. • Notification reminder: Set the device to alert you to notifications that you have not checked at the interval. • Single tap mode: Set the device to control notifications by tapping the button instead of dragging it. • SERVICES: View accessibility services installed on the device. 104 Settings General management Customize your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. • Date and time: Access and alter the following settings to control how the device displays the time and date. If the battery remains fully discharged or removed from the device, the time and date is reset. • Report diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings. You can also set the device to restart at a preset time for device optimization. Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. 2 3 Select a language to add. To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list. Then, tap DONE. If an app does not support the default language, the next supported language in the list will be used. 105 Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement. • Download updates manually: Check for and install updates manually. • Scheduled software updates: Set the device to install downloaded updates at a specified time. Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. 106 Settings About tablet Access your device’s information. On the Settings screen, tap About tablet. • Status: View various device information, such as Wi-Fi MAC address and serial number. • Legal information: View legal information related to the device, such as safety information and the open source license. • Device name: View and edit the name that will be displayed when connecting your device with other devices via Bluetooth, Wi-Fi Direct, and other methods. • Model number: View the device’s model number. • Software information: View the device’s software information, such as its operating system version and firmware version. • Battery information: View the device’s battery status and information. 107 Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device. • PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. • PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. • PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider. Your device displays network or service error messages • When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly. • You cannot access some options without a subscription. For more information, contact your service provider. Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. 108 Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If the touchscreen is scratched or damaged, visit a Samsung Service Center. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Center. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Forcing restart If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Resetting the device If the methods above do not solve your problem, perform a factory data reset. Launch the Settings app and tap General management → Reset → Factory data reset → RESET → DELETE ALL. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. If you registered a Google account to the device, you must sign in to the same Google account after resetting the device. 109 Appendix The Internet is often disconnected • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Center and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet. • The battery is consumable and the useful charge will get shorter over time. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Center. 110 Appendix Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use. • If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate license or key to play the file. • Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com. • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorized by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. Another Bluetooth device is not located • Ensure that the Bluetooth wireless feature is activated on your device. • Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Center. 111 Appendix A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly. 112 Appendix There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the device maintenance or manually delete unused apps or files to free up storage space. The Apps button does not appear on the Home screen Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. To display the Apps button at the bottom of the Home screen, launch the Settings app and tap Display → Home screen → Apps button → Show Apps button → APPLY. The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards, and then drag the next to the brightness adjustment bar and tap the notification panel downwards. Tap Show control on top switch to activate it. Samsung Cloud does not work • Ensure that you are connected to a network properly. • During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later. 113 Copyright Copyright © 2017 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. • Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. • All other trademarks and copyrights are the property of their respective owners. About HEVC Advance THIS PRODUCT IS SOLD WITH A LIMITED LICENSE AND IS AUTHORIZED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT. YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
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