Samsung | HG55NJ670UF | Samsung HG55NJ670UF Manual de Usuario

INSTALL GUIDE
HG43NJ670U HG50NJ670U
HG55NJ670U HG65NJ670U
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.
Before Reading This Install Guide
This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety
of special functions, and lets you limit some user (guest) controls.
Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product
appearance. Product design and specifications may change without notice.
Operational Modes
This TV has two modes: Interactive and Standalone mode.
•• Interactive mode: In this mode, the TV communicates with and is fully or partially controlled by a connected Set
Back Box (SBB) or Set Top Box (STB) provided by a hospitality System Integration (SI) vendor. When the TV is initially
plugged in, it sends a command that attempts to identify the SSB or STB connected to it. If the TV identifies the SBB
or STB and the SBB or STB identifies the TV, the TV gives full control to the SBB or STB.
•• Standalone mode: In this mode, the TV works alone without an external SBB or the STB.
The TV has a Hotel Option menu that lets you easily set its various hospitality functions. Please see page 24.
The menu also lets you activate or de-activate some TV and hospitality functions so you can create your optimal
hospitality configuration.
Still image warning
Avoid displaying still images (such as jpeg picture files) or still image elements (such as TV channel logos, panorama
or 4:3 format images, stock or news bars or crawls) on the screen. Displaying still pictures continually can cause
uneven screen wear, which will affect image quality. To reduce the chance that this effect will occur, please follow the
recommendations below:
•• Avoid displaying the same TV channel for long periods.
•• Always try to display a full screen image.
•• Reduce brightness and contrast to help prevent the occurrence of after-images.
•• Use all TV features designed to reduce image retention and screen burn-in.
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Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV.
CAUTION
Class II product: This symbol indicates that a
safety connection to electrical earth (ground) is
not required.
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
AC voltage: Rated voltage marked with this
symbol is AC voltage.
This symbol indicates that high voltage is
present inside. It is dangerous to make any kind
of contact with any internal part of this product.
DC voltage: Rated voltage marked with this
symbol is DC voltage.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
Caution. Consult instructions for use: This
symbol instructs the user to consult the install
guide for further safety related information.
•• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure
reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be
blocked or covered.
–– Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper
ventilation is provided.
–– Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
–– Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
•• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an
authorized dealer immediately.
•• This apparatus uses batteries. In your community, there might be environmental regulations that require you to
dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
•• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or
electric shock.
•• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon
or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit
from the appliance.
•• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due
to lightning and power line surges.
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•• Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC
adaptor corresponds to the local electrical supply.
•• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
•• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this
apparatus.
•• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet,
always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord
with wet hands.
•• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from
it - unplug it immediately and contact an authorized dealer or service center.
•• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an
extended period of time (especially when children, elderly, or disabled people will be left alone in the house).
–– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to
generate sparks and heat or by causing the insulation to deteriorate.
•• Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a
day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
•• Use only a properly grounded plug and wall outlet.
–– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
•• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus
quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
•• Store the accessories (batteries, etc.) in a location safely out of the reach of children.
•• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung
service center.
•• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do
not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents.
These chemicals can damage the appearance of the TV or erase the printing on the product.
•• Do not expose this apparatus to dripping or splashing.
•• Do not dispose of batteries in a fire.
•• Do not short-circuit, disassemble, or overheat the batteries.
•• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery.
Replace only with the same or equivalent type.
•• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN
FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
•• Use care when touching the TV after it has been on for some time. Some parts can be warm to the
touch.
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Contents
Before Reading This Install Guide
----------------------------------------------------------------------------- 2
Warning! Important Safety Instructions
----------------------------------------------------------------------------- 3
01
Package Content
02
TV Installation
03
04
Assembling the swivel
----------------------------------------------------------------------------- 8
Installing the LED TV Stand
----------------------------------------------------------------------------- 9
Installing the wall mount kit
----------------------------------------------------------------------------- 11
Securing the TV to the Wall
----------------------------------------------------------------------------- 11
Wall Mount Kit Specifications (VESA)
----------------------------------------------------------------------------- 12
Providing proper ventilation for your TV
----------------------------------------------------------------------------- 13
The Remote Control
About the Buttons on the Remote Control
----------------------------------------------------------------------------- 14
Installing batteries into the remote control
----------------------------------------------------------------------------- 15
Initial Setup
Using the TV Controller
05
The Connection Panel
06
Connections
07
----------------------------------------------------------------------------- 17
Connecting the TV to an SBB or STB
----------------------------------------------------------------------------- 20
Connecting the RJP (Remote Jack Pack)
----------------------------------------------------------------------------- 22
Setting the Hotel Option Menus
Hotel Option menu items
----------------------------------------------------------------------------- 25
Welcome Message
----------------------------------------------------------------------------- 32
Hotel Logo
----------------------------------------------------------------------------- 32
USB Cloning
----------------------------------------------------------------------------- 33
Settings Cloned in the Hotel Menu
----------------------------------------------------------------------------- 35
Setting Auto Initialize
----------------------------------------------------------------------------- 37
Updating the TV’s Software
----------------------------------------------------------------------------- 40
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08
Using a Multi Code Remocon
09
Setting the Soundbar
Samsung Soundbar (AirTrack) and Hospitality TVs in 2018----------------------------------------------------------------------------- 42
10
Editing Channels
Channel Bank Editor (Smoovie TV Only)
----------------------------------------------------------------------------- 43
Using Channel Editor
----------------------------------------------------------------------------- 44
11
Anti-theft Kensington Lock
12
Specifications and Other Information
Specifications
----------------------------------------------------------------------------- 48
Environmental Considerations
----------------------------------------------------------------------------- 49
Decreasing power consumption
----------------------------------------------------------------------------- 49
Supported Resolutions for UHD Input Signals
----------------------------------------------------------------------------- 50
Display Resolution
----------------------------------------------------------------------------- 50
Dimensions
----------------------------------------------------------------------------- 52
Licenses
----------------------------------------------------------------------------- 56
Important Warranty Information Regarding Television
Format Viewing
----------------------------------------------------------------------------- 57
SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED
WARRANTY STATEMENT
----------------------------------------------------------------------------- 58
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01 Package Content
Make sure the following items are included with your TV. If any items are missing, contact your dealer.
Remote Control
(AA59-00817A)
Batteries (AAA x 2)
Power Cord
Safety Guide / Quick Setup Guide /
Regulatory Guide
Hotel Mount Kit
Cable Guide
x4
Data Cable (depending on the model)
(BN39-00865B, BN39-01011E)
Wall Mount Adaptor
•• The items’ colors and shapes may vary depending on the models.
•• Cables not included can be purchased separately.
•• Check for any accessories hidden behind or in the packing materials when opening the box.
The screen can be damaged from direct pressure when handled
incorrectly. As shown in the figure, make sure to grip the edges
of the screen when you lift the TV.
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Do Not Touch
This Screen!
02 TV Installation
Assembling the swivel
WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top,
etc. as described in the installation instructions.
The LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60
degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL.
* The product ships with its stand's swivel angle set to 20°.
* 20° swivel
To configure the TV so that it swivels 20° left and right, insert the prong on the bottom of the stand through the curved
hole in the Bracket Holder Swivel marked 20°. Then, fix the Bracket Holder Swivel to the stand using the three supplied
screws as shown below.
60° swivel
To configure the TV so that it swivels 60° left and right, insert the prong on the bottom of the stand through the curved
hole in the Bracket Holder Swivel marked 60°. Then, fix the Bracket Holder Swivel to the stand using the three supplied
screws as shown below.
90° swivel
To configure the TV so that it swivels 90° left and right, remove the Bracket Holder Swivel, and then screw the three
supplied screws into the stand as shown below.
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Installing the LED TV Stand
Assembling the Stand and Components
When installing the stand, use the provided components and parts.
A
B
(43″-55″)
Stand x 1
1
(65″)
C
BN96-32380B x 4 (M4 x L14)
D
BN96-36261A x 4 (M4 x L14)
E
43″-65″: x 4 (M4 x L14, SECURITY)
Guide Stand x 1
43″-55″
Screws
65″
x4
(M4 x L14)
2
x4
(M4 x L14)
3
or
BN96-36261A x 4 (M4 x L14)
x 4 (M4 x L14, SECURITY)
•• Place a soft cloth over the table to protect the TV, and then
place the TV so that its screen faces down toward the table
surface.
•• Insert the Stand Guide into the slot on the bottom of the TV.
•• Slide and assemble it to the end line in the direction of arrow.
Tight the bottom screw first, and upper screw last.
•• Progress the assembly of screw in the manual’s order.
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4
50″-65″
43″
NOTE
•• Make sure to distinguish between the front and back of each component when assembling them.
•• Make sure that at least two persons lift and move the TV.
Assembling the Hotel Mount Kit
A
B
Short Bolt x 2
C
Long Bolt x 2
A
D
Washer x 2
Nut x 2
or B
C
D
[[ Affix the stand to a flat surface
such as a dresser top, desk top, or
entertainment center as shown.
WARNING: This apparatus must be securely attached to the floor/wall per installation instructions. Tipping,
shaking, or rocking the machine may cause injury/death.
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Installing the wall mount kit
You can mount the TV on the wall using a wall mount kit (sold separately).
Wall mount Adapter
Wall mount
bracket
TV
C
Wall mount Adapter
Wall mount
bracket
TV
C
•• The Product shape may differ depending on the model.
The wall mount kit (sold separately) allows you to mount the TV on a wall.
For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact
a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any
damage to the product or injury to yourself or others if you select to install the TV on your own.
Securing the TV to the Wall
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children
do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or
death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability
and safety, you can purchase and install the anti-fall device.
To Prevent the TV from Falling
•• TV Holder Kits are sold separately. To purchase a TV Holder Kit, contact Samsung Customer Care.
1. Insert the screws into the wall brackets and firmly fasten them to the wall. Make sure the screws are firmly fixed to
the wall.
–– We strongly recommend you drive the screws into a stud.
2. Insert the screws into the wall brackets and firmly fasten the screws to the top VESA screw holes on theback of the
TV.
3. Connect the brackets on the TV and the brackets on the wall with a strong string or cable, and then tie the string or
cable tighrly to the brackets.
–– Verify all connections are properly secured. Periodically check the connections for any sign of fatigue or failure. If
you have any doubt about the security of your connections, contact a professional installer.
–– Install the TV close to the wall so that it does not fall.
–– Connect the string or cable so that the brackets on the wall are at the same height or lower than the brackets on
the TV. Untie the string or cable before moving the TV.
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Wall Mount Kit Specifications (VESA)
Install your wall mount on a solid wall perpendicular to the floor. If you are attaching the wall mount to building
materials other than plaster board, contact your nearest dealer. If installed on a ceiling or slanted wall, the TV may fall
and cause severe personal injury.
•• The wall mount kit is not supplied, but sold separately.
•• NOTE
–– Standard dimensions for wall mount kits are shown in the table below.
–– Samsung wall mount kits contain a detailed installation manual. All parts necessary for assembly are provided.
–– Do not use screws that do not comply with the VESA standard screw specifications.
–– Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the TV set.
–– For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
–– Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
–– Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
–– Do not mount the TV at more than a 15 degree tilt.
–– Always have two people mount the TV onto a wall.
TV size in inches
VESA screw hole specs
(A * B) in millimeters
43-55
200 x 200
65
400 x 400
C (mm)
Standard
Screw
Quantity
43-45
M8
4
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric
shock.
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Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 4 inches (10 cm) between the TV and other objects (walls,
cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem
with the product caused by an increase in its internal temperature.
When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung
Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in
injury caused by the product falling.
Installation with a stand
Installation with a wall mount
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
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03 The Remote Control
About the Buttons on the Remote Control
•• The images, buttons, and functions of the remote control may differ depending on the model.
•• The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by
visually impaired persons.
Displays and selects the available
video sources.
Turns the TV on and off.
Gives direct access to channels.
Selects additional digital channels
being broadcast by the same digital
station. For example, to select
channel ‘54-3’, press ‘54’, then press
‘-’ and ‘3’.
Returns to the previous channel.
Turns the sound on and off.
Adjusts the volume.
Changes channels.
Displays the Home Screen.
Launches the Channel List.
Displays the main on-screen menu.
Launches the APPS. (Not available)
Quickly select frequently used
functions. (Not available)
E (Select)
Press this button to select or run a
focused item.
Displays information on the TV
screen.
Moves the cursor, selects the
onscreen menu items, and changes
the values seen on the TV's menu.
Returns to the previous menu.
Exits the menu.
SLEEP
Sets the Sleep Timer.
Use these buttons according to the
directions on the TV screen.
: Enter the hour your want the
TV to turn on.
X
Turns the 3D function on or off. (Not
available)
Use these buttons with a specific
feature, according to the directions
on the TV's screen.
CC
When pressed the button, the
Accessibility Shortcuts menu
appears.
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Installing batteries into the remote control
Match the polarity of the batteries to the symbols in the battery compartment.
•• Use the remote control within 23 feet of the TV.
•• Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon
signs.
•• The color and shape of the remote may vary depending on the model.
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04 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on
the screen and configure the TV's basic settings to suit your viewing environment.
If you already completed the Initial Setup, run the Initial Setup again using the following menu.
•• Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > System > TV Reset
If you select TV Reset, the TV resets all values to their factory defaults. When the TV turns off, press the POWER button
on the remote control to turn on the TV. The TV starts the Initial Setup.
Next
Region Settings
1
Select the region settings
•• Before select region, refer to the country list information on the right.
•• If you select the incorrect region, execute TV Reset again after the Initial Setup is
completed.
•• If the region is changed, the TV automatically turns off and on.
Country List
Change the region settings if you are located in North America, Latin
America, or Europe. Your TV might not function if the region settings are not
correctly configured. When the region settings are changed, your TV will
automatically restart to apply them.
United State of America
US
SD_MEXICO
SD_CANADA
CARRIBE
Next
Welcome to Samsung TV!
Select your language to start the on screen setup.
2
Bienvenue!
Selecting your language
You can change the menu language.
Use the Up and Down buttons to change the
Welcome!
language.
Bienvenido!
Next
Selecting your TV installation type
•• TV Basic Setup: Select to proceed to the next step to set the basic options for
using your TV.
•• Cloning Mode: Copy the system settings from the USB or server to the TV.
•• Factory Menu: End setup and go to Factory Menu directly.
TV installation Type
Select your TV installation type.
3
TV Basic Setup
Start basic setup to use your TV.
Cloning Mode
Factory Menu
1
2
Next
3
Configure Your TV
Setting basic options for using your TV
•• Picture Mode: You can select the picture mode that provides the best viewing
experience.
Set basic options to use your TV.
4
Picture Mode
Standard
Select the picture mode that best suits your
viewing environment.
Previous
2
3
Scan Channels
Scanning for channels...
5
DTV Air
DTV Cable
Air
Cable
Next
Scanning Channel
•• After channel sanning is completed, select Next or press the right directional
button on the remote control.
•• When the RF cable is not connected, this step is skipped.
Stop
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Previous
2
Next
3
Clock Settings
6
Set the correct time by applying daylight saving time (if
required) and setting your local time zone.
Clock Mode
Auto
Date
--/--/----
Time
--:-- --
DST
Current Time
--:-- --
Off
Time Zone
Eastern
Setting the current time
•• If the TV will be tuned to digital broadcast channels, and these channels transmit
date and time information, set the Clock Mode to Auto. The TV will set the date
and time automatically.
•• If the TV will not be tuned to digital broadcast channels, set the Clock Mode to
Manual, and then set the date and time on the TV manually.
•• Set DST (Daylight Saving Time) to On or Off to apply to the TV.
•• Select your time zone on the map that appears.
Setup Complete!
Your TV is now ready to use.
7
Setup complete
Select the Done button to complete the Initial Setup. Then Hotel Option menu
appears. Press POWER button to exit.
Done
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The
Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer
to the figure below.
•• The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please
remove the protective film.
Control menu
: Power Off
: Volume Up
: Channel Up
: Volume Down
: Channel Down
: Source
TV Controller / Remote control sensor
Press: Move
Press & Hold: Select
The TV Controller is located on the bottom of the TV.
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05 The Connection Panel
BACK OF TELEVISION
➀
➄
➁
➅
➂
➃
•• Whenever you connect an external device to your TV, make sure that power on the TV and the device is turned off.
•• When connecting an external device, match the color of the connection terminal to the cable.
① USB (5V 0.5A), USB (HDD 5V 1A)
–– Connector for software upgrades and Media Play, etc.
–– Service connection.
② DIGITAL AUDIO OUT (OPTICAL)
Connects to a Digital Audio component.
③ HDMI IN 1, 2, 3 (ARC)
Connects to the HDMI jack of a device with an HDMI output.
–– No separate sound connection is needed for an HDMI to HDMI connection. HDMI connections carry both audio
and video.
–– It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet
the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version,
contact to the Samsung customer care center.
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④ ANT IN
–– To view television channels correctly, the TV must receive a signal from one of the following sources:
–– An outdoor antenna / A cable television system / A satellite receiver
⑤ DATA
–– Used to support data communication between the TV and the SBB or STB.
–– Connects using RJ-12 TV type plugs.
⑥ EX-LINK
Connect this jack to the jack on the optional RJP (Remote Jack Pack). This will allow you to connect external
devices (Camcoder, PC, DVD players etc.) easily.
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06 Connections
Connecting the TV to an SBB or STB
TV Rear Panel
STB (SBB)
ETH MODEM
Data Cable
Connect the DATA jack of the TV to the ETH MODEM jack of the STB (SBB) with the Data cable.
•• The ETH MODEM jack name that you connect the Data Cable to may differ depending on the SBB or STB type.
•• The remote control IR signal need to meet the following specification to use IR pass through function.
IR signal reciever specification
–– Band pass filter center frequency: 37.9 ㎑
–– Carrier Frequency, Duty 50%
–– Minimum Burst Length (tburst): 12 pulses (316 us)
–– Minimum Gap Time Between the burst (tburst gap): 16 pulses (422 us)
–– Minimum Gap Time between the data commands (tpause): 25 ㎳
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List of Hospitality SI Vendors and Compatible Data Cables Supplied with the TV
•• Confirm you are using the correct data cable for your SI vendor. Refer to the code label on the data cables.
•• Contact your nearest dealer or your SI Vendor to buy the data cable not included in the TV.
Note the labeled end.
SI Vendor
Confirm the code on the Code Label.
Cable code
Note the labeled end.
Pin assign
Remark
Samsung
OCC
Enseo
BN39-00865B
Provided
Guest-Tek
NXTV
BN39-01011B
nStreams
BN39-01110A
Sonifi
BN39-01011E
Provided
•• Operation Specification of Data Cable(RJ12) : TTL
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Connecting the RJP (Remote Jack Pack)
Connect the input jacks on the TV to the RJP. The RJP lets guests connect audio and video sources to the TV.
RJP Rear
USB
HDMI
S-VIDEO RCA
AUDIO/PC
RS/232
2 RS-232 Data Cable
1 HDMI cable
TV Rear Panel
•• The rear panel may differ depending on the model.
1 Connect the HDMI port of the TV to the HDMI port of the RJP.
2 Connect the EX-LINK port of the TV to the RS/232 port of the RJP.
–– This Samsung TV is compatible with the TeleAdapt TA-7610 RJP only.
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•• RJP (Remote Jack Pack): The RJP is a hardware module that has various audio and video inputs (PC and HDMI) and
corresponding outputs. The corresponding outputs are connected from the RJP to the TV. The RJP communicates
with the TV via RS232. The RJP communicates with the TV by sending messages regarding active or inactive
sources.
–– A group of Hotel Option menu items let you assign numbered priorities to the jacks of the RJP. 1 is the highest
priority and 2 is the lowest. When a guest connects external sources to the RJP jacks, the TV will automatically
switch between sources based on the priority you have assigned them in the Hotel Option menu. For example,
lets say HDMI 1 is set to 1 and HDMI 2 to 2. If a guest has attached a device to the HDMI 2 jack, and then plugs a
device into the HDMI 1 jack, the TV automatically switches to the device plugged into the HDMI 1 jack (the jack
with the higher priority). Note that a guest can also switch between devices manually by pushing a button on
the RJP.
•• To reset the RJP to its factory default state, press the HDMI 1 and HDMI 2 buttons simultaneously for 10 seconds.
When all button LEDs blink 5 times, the RJP reset is complete.
•• The RJP will automatically turn off any LEDs after 5 minutes to avoid unnecessary light pollution in the hotel room.
The LEDs that were turned off will turn on again if the guest touches any of the buttons and the 5 minute timer
will restart. If the guest then touches another source button, the TV will change to the selected source and the
corresponding LED will be lit.
•• After the RJP reset or the TV turns off/on, it takes approximately 10 seconds to establish communications between
the TV and the RJP.
•• The following table shows the approximate time in seconds it takes to switch from the TV to an input source, based
on assigned or default priorities.
–– When no inputs are connected.
Source
To Connect
HDMI
3.9 sec
–– When two or more inputs are connected to the RJP and one of the input sources is disconnected and then
reconnected.
Source
Disconnect
To Connect
Total
HDMI
3.9 sec
3.9 sec
7.8 sec
–– If the RJP has all its live sources connected, HDMI has been assigned the highest priority, the RJP is in HDMI
mode, and a guest removes and reconnects the HDMI source, the minimum time required to switch to the
HDMI 1 source is 7.8 seconds.
–– HDMI Music Mode is available for the Guestlink RJP only.
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07 Setting the Hotel Option Menus
To access the Hotel Option menus, press MUTE > 1 > 1 > 9 > SelectE buttons on your remote control.
To control the TV functions in the Hotel Option menu, the TV has two modes, the Standalone mode and the Interactive
mode. The menu items that differ between the modes are listed below.
Menu items in the Standalone mode only:
•• SI Vendor: Smoovie / SSCP
•• Home Menu / REACH Solution / Room Number and its submenus.
Menu items in the Interactive mode only:
•• SI Vendor: Samsung and other vendors.
All other items appear in both modes.
After a menu appears, follow these general directions to navigate and change values:
•• Use the directional buttons on the remote control to move from menu item to menu item.
•• Press the SelectE button on the remote control to select a menu item. The screen displays that menu item only.
•• Press the left or right directional button to change a value. The right directional button increases numerical values.
The left arrow button decreases numerical values.
•• When the screen is displaying one menu item, you can press the up or down directional button to display the next
or previous menu item.
•• Press the RETURN or MENU button to exit the current menu item and go to a higher menu level or the main menu.
•• To exit a Hotel Option menu, turn off the TV, and then turn it on again. Any changes you made are saved except
changes to SI (System Integration) vendor. For changes to SI vendor, you must turn the TV off, wait until the power
indicator at the bottom of the TV glows steadily. And then unplug the TV, wait for the power indicator to go off, and
then plug the TV in again.
To change menus between the Interactive mode and the Standalone mode, follow the steps below:
1. Highlight the Hospitality Mode menu item in the top left corner of the menu.
2. Press the SelectE button on the remote control. Only the Hospitality Mode menu item is displayed.
3. Press the left or right directional button to change the Hospitality Mode item from Standalone to Interactive or
from Interactive to Standalone.
4. Press the RETURN or MENU button on the remote control. The entire menu re-appears with your selection
displayed in the Hospitality Mode field.
–– After you have set the values in one TV, you can clone those values to multiple TVs.
–– For more information about the USB cloning refer to page 33.
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Hotel Option menu items
To enter this menu, press the MUTE > 1 > 1 > 9 > SelectE buttons on the remote control in order.
To exit from this menu, turn off (or turn off and unplug the power cable if you have changed SI vendor) the TV, and then
turn on again. Any changes you made are saved.
•• The menu items may not be supported depending on the models.
Hotel Option menu Item
Description
Hospitality Mode
Select Hospitality Mode.
•• Interactive: TV works with an SI STB or SBB.
•• Standalone: TV works alone, without an SI STB or SBB.
•• Interactive: Samsung / OCC / MTI / Nstreams / Enseo / Cardinal / Guestek /
SeaChange / MDC / Innvue
•• Standalone: OFF / Smoovie / SSCP
SI Vendor
Power On Channel
Set the channel to display when the TV is turned on.
•• User Defined: Lets you set the channel number manually on Power On Channel
Num. See Power On Channel Num below.
•• Last Saved: If you select this item, when the TV is turned on, it displays the
channel it was displaying when it was turned off.
Power On Channel Num
When the TV is turned on, it switches automatically to this channel.
Power On Channel Type
Select the type of the channel will be displayed when the TV is turned on.
ATV (analog air band), DTV (digital air band), CATV (analog cable band), CDTV (digital
cable band), IPTV (IP channels).
Power On Volume
Power On
•• User Defined: Lets you set volume level manually.
•• Last Saved: When the TV is turned on, it returns to the volume that had been set
when the power had been turned off.
Power On Volume Num
The TV turns on with set volume level in Standalone mode.
Min Volume
The minimum volume level the user can set in Standalone mode.
Max Voume
The maximum volume level the user can set in Standalone mode.
Power On Source
Select the input source the TV displays when turns on.
Power On Option
Determines the TV's state when power returns after a power failure or after you have
unplugged the TV and then plugged it in again.
•• Last Option: Returns to its last power state. If it was in standby mode, it returns to
standby mode. If it was on, it turns on.
•• Power ON: When the power returns, the TV turns on.
•• Standby: When the power returns, the TV enters the standby mode.
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Hotel Option menu Item
Channel Setup
Gives you direct, immediate access to some of the channel menu functions on the
user Broadcasting menu such as Auto Program, Audio Options, etc.
Channel Editor
Lets you edit the channels stored in the TV's memory.
•• Change the channel numbers and names, manage genre and language groups
and delete channels.
•• Apply the Screen Off to channels you select. The Screen Off blanks out the video
from a channel and outputs only audio.
•• Lets you view information about each channel easily, without your having to
display each channel directly.
Channel Bank Editor
Edits channels, with 3 different Bank options. There are specific channels customers
can enjoy, depending on the Bank card.
•• This function is only available when set to Hospitality Mode: Standalone, SI
Vendor: Smoovie.
Mixed Channel Map
Enables showing/browsing all antenna type (Air/Cable) channels at the same time.
•• ON: When set to on, guests can access the complete channel map irrespective of
the selected antenna type. The Channel List will also populate Air as well Cable
type channels.
•• OFF: When set to off, guest can access the channel map corresponding to the
selected antenna type (Air/Cable or Satellite) only. The Channel List/Channel
Editor will only show the selected antenna type channels.
Channel
Dynamic SI
Menu OSD
Description
•• ON: Do not check the DTV program channel number.
•• OFF: Check the DTV Program channel number.
Mychannel
Enable or disable the My Channel function.
•• This function is not available when set to Hospitality Mode: Standalone, SI
Vendor: Smoovie.
Picture Menu Lock
Enable or disable the Picture menu.
Menu Display
•• ON: The main menu is displayed.
•• OFF: The main menu is not displayed.
Channel Menu Display
•• OFF: Broadcasting menu is disable for guest.
•• ON: Broadcasting menu is enable for guest.
Panel Button Lock
Turning the TV Controller button operations on or off.
•• Unlock: Unlocks TV Controller button.
•• Lock: Locks TV Controller button.
•• OnlyPower: Locks TV Controller button except the power off function.
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Hotel Option menu Item
Clock
Music
Mode
Remote
Jack
Pack
External
Source
Description
Local Time
Select the way to update the clock data
•• Manual: The clock is set automatically from the DTV channel or manually by the
user when the TV is in Standalone mode.
•• Time Channel: The clock is set from the selected channel.
Timer Type
Enable or disable the alarm function.
•• WakeUp: Enable the alarm function to turn on the device at the specified time.
•• OnOff: Disable the alarm function and enable on or off timer.
Time Channel Type
Select the type of the channel to update the clock data.
•• This function is only available Local Time set to Time Channel.
Time Channel Num
Select the number of the channel to update the clock data.
•• This function is only available Local Time set to Time Channel.
Music Mode Backlight
When set to off, the TV's backlight is turned off entirely when a guest is playing music
through the extenal device. (ex. DVD player, USB flash drive) To save energy, set to off.
To play the music through the external device, press the SOURCE button on the
remote control, and then select external device icon.
Priority HDMI
Lets you set the priority of the 7610 RJP HDMI jack. You can choose 1, 2, with 1 being
the highest and 2 the lowest. The TV automatically displays the source with the
higher priority.
HDMI Option
Select which HDMI source of the TV is connected to the RJP jack. (HDMI1/HDMI2/
HDMI3)
HDMI Music Mode
Allows music output from an mp3/audio player connected to an HDMI input source.
When set to on, you can hear sound from the player through an HDMI input of the RJP
whether there is a video signal or not.
•• This option is only compatible with the Guest link RJP.
USB Pop-up Screen
When USB is connected to the TV :
•• Default: A popup window appears.
•• Automatic: This enters the USB content menu automatically.
•• Disable: Neither the popup window nor the menu appears.
External Source Banner
If set to on, the TV displays the External Source Banner (information) when you
change the TV source to another external input, press the SOURCE button on the
remote control, or turn on the TV.
•• ON: The External Source Banner (information) is displayed on the TV screen.
•• OFF: The External Source Banner (information) is not displayed on the TV screen.
Auto Source
Anynet+ Return Source
•• ON: When an external input source is connected to the TV, the TV identifies the
input source, and then automatically switches to that input source.
•• OFF: Auto Source function is disabled.
Select the source to return after stopping an Anynet+ (HDMI-CEC) connection.
•• This function is especially useful for the Guestlink RJP.
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Hotel Option menu Item
Description
Eco
Solution
Power Saving Mode
Adjusts the brightness of the TV to reduce power consumption.
•• OFF: Turns off the energy saving function.
•• Low: Sets the TV to low energy saving mode.
•• Medium: Sets the TV to medium energy saving mode.
•• High: Sets the TV to high energy saving mode.
Welcome Message
Displays a the welcome message for 60 seconds when the TV turns on.
Edit Welcome Message
Edits the welcome message.
Hospitality Logo
Turns the Hospitality Logo function is set to OFF, BMP, AVI, BOTH. If the function is
not set to OFF, the TV is turned on, the logo is displayed, before the signal from the
initial source, for the amount of time set in Logo Display Time.
•• The DivX codec is not supported.
Hospitality Logo DL
You can download the startup logo from the connected USB flash drive.
Hospitality logo file requirements:
•• Image or video files only.
•• The image file is supported up to 2 MB.
•• The video file is supported up to 50 MB.
•• File can only be named "samsung_image.*", "samsung_video.*"
Logo Display Time
Set the time displayed Hospitality Logo. (3/5/7 seconds).
Clone TV to USB
Clone the current TV options to a USB memory device.
Clone USB to TV
Clone the saved TV options on a USB memory device to the TV.
Setting Auto Initialize
If you set Setting Auto Initialize to On, and the TV's power is turned off and on, TV
menu items are restored again to their values cloned initially.
Logo/
Message
Cloning
System Manager
Gives you direct, immediate access to System Manager functions such as such as
Time, Language, Change PIN, etc.
System Manager allow you to adjust your TV's system and customise settings for your
viewing environment.
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Hotel Option menu Item
Security
DRM
Description
Factory Lock
Disable entry to Hotel Option menu.
•• ON: The password is needed before entering Hotel Option menu.
•• OFF: Disable this function.
Password Popup
Enable or disable password input popup window. If this option is set to off, the TV will
not display the password input popup window when entering the Hotel Option menu.
If set to on, the password input popup window appears.
Password Input
If this function is enabled, the password input popup window appears which asks for
an 8-character security password. The admin must enter a password before applying
or updating security preferences. After the correct password is entered, options such
as Password Setting, Password Reset and Security Mode are available.
Password Setting
User can change the password.
Password Reset
Password is reset to "00000000".
Security Mode
Provides password protected administrative fucntionality to enable or disable
features of hospitality TV, such as USB, HDMI. To use this option, Security Mode set
to on. After Security Mode set to on, options such as USB, HDMI are automatically
enabled. Clone USB to TV and TV Reset will be disabled in the Hotel Option menu.
USB
Enable or disable USB access. If this function is set to disable, access to USB media is
blocked.
HDMI
Enable or disable HDMI access. If this function is set to disable, Anynet, HDMI source,
HDMI type external channels will not be accessible to the user.
DRM Mode
Configures DRM support.
•• OFF: Turns off DRM support.
•• LYNK DRM: Select to turn on S-LYNK DRM CAS support only.
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Hotel Option menu Item
System
Description
Self Diagnosis
for TV
Enter Self Diagnosis Menu.
•• Start Picture Test: Use this test when you experience a problem with your TV's
picture.
•• Start Sound Test: Use this test when you experience a problem with your TV's
sound.
•• Signal Information: Show digital broadcasting signal information.
•• Reset: Restore all TV settings, excluding network settings, to the factory defaults.
Self Diagnosis for HTV
Lets you check the state of Pro:Idiom and its communication with the SI STB or SBB. If
you have any problems with the Pro:idiom encryption channel or the communications
with the SI STB or SBB, use this diagnosis function. If PI DTV Channel Key Loss
(Pro:Idiom DTV Channel Key Loss) appears to have failed and the Pro:Idim encryption
channel has failed to play content, first check the broadcasting systems related to
Pro:Idiom encryption. If your broadcasting system does not have a problem, contact
Samsung Service. If STB SI Vendor Setting appears to have failed and communication
with the SI STB or SBB has failed, first check your SI STB or SBB. If your SI STB or SBB
does not have a problem, contact to Samsung Service.
Software Update
Lets you upgrade the TV Software with a USB flash dirve.
Sound Bar Out
If the Samsung Sound Bar device is connected to this TV, this item lets you to select
where the TV sound is outputted when the TV is turned on.
•• ON: When the TV is turned on, the TV sound is automatically outputted in the
Sound Bar device only.
•• OFF: When the TV is turned on, the TV sound is automatically outputted in the TV
speaker device only.
Contact Samsung
Display the web site of related Samsung service center, software version, and Mac
address information.
Standby LED
When the TV is in standby mode, you can configure the settings of the power
indicator.
•• ON: The LED is on.
•• OFF: The LED is off.
Boot Logo
To enable or disable displaying the Samsung logo when the TV turns on.
TV Reset
Returns all settings on the TV to their factory defaults.
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Hotel Option menu Item
Home
Menu
Description
Home Menu Display
Activate Home Menu in Standalone mode for user.
•• ON: Home Menu enabled.
•• OFF: Home Menu disabled.
In Standalone mode, you can quickly access to various features such as Alarm, Media
Play etc and settings such as Picture Size, Language, etc.
Home Menu Editor
Edit and manage TV functions to be used from Home Menu.
Home Menu Auto Start
This option allows you to set Home Menu as first screen for user.
•• ON: Home Menu is shown as first screen.
•• OFF: Do not show Home Menu as first screen.
REACH RF Mode
Turn on or off the REACH RF Mode. When set to on, the TV can operate with the
REACH Server (Modulator) through the RF cable.
REACH Channel
This is a DTV cable channel PTC number for receiving REACH data when the REACH
RF Mode set to on. The value must be same as the value set on the REACH Server
(Modulator).
Group ID
You can set the TV's group ID to manage TVs in groups on the REACH Server
(Modulator).
REACH Update Time
You can set the specific time to receive and update REACH data from the REACH
Server (Modulator). (Operates when the AC power cord is plugged in and the power
is off.)
•• OFF: You can turn off the REACH Update Time function.
•• 12:00 am: 12:00 am everyday
•• 2:00 am: 2:00 am everyday
•• 12:00 pm: 12:00 pm everyday
•• 2:00 pm: 2:00 pm everyday
REACH Update Immediate
When set to on, the TV will receive and update REACH data from the REACH Server
(Modulator) right after the power is off. (Operates when the AC power cord is plugged
in and the power is off.)
REACH Config Version
Displays the TV configuration data version received from the REACH Server.
REACH
Solution
Room Number
You can set the room number of the TV's location.
•• Refer to the manual of each solution for details about functions and settings of the solutions such as REACH.
•• REACH (Remote Enhanced Active Control for Hospitality) is a professional, interactive remote controller that lets
you deliver TV firmware updates, cloning data, channel mapping changes, REACH contents, and TICKER contents
through RF cable to several hundred hospitality TVs simultaneously. The REACH functions are available only in
Standalone mode. The REACH Server is sold separately. Refer to the REACH Server manual enclosed with the
REACH Server product for more operating information.
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Welcome Message
Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Welcome Message
Welcome Message function displays a custom message on the TV every time it is turned on.
•• Set Welcome Message to on to display the message when the TV is powered on.
•• You can make the welcome message and edit it.
•• You can edit the welcome message by using on screen keyboard in the Edit Welcome Message (Hotel Option >
Logo/Message > Edit Welcome Message).
•• Use the directional buttons on the remote control to enter the title and message, and select Save.
Hotel Logo
Hospitality Logo
Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Hospitality Logo
Hospitality Logo function displays the Hotel's picture image when the TV is powered on.
•• When you set Hospitality Logo to AVI / BMP / BOTH, Hospitality Logo DL and Logo Display Time are enabled.
•• If there is a logo image stored in memory and the Hospitality Logo is AVI / BMP / BOTH, the logo image is displayed
when the TV is turned on.
•• The logo image is not displayed when set Hospitality Logo to off, even if the logo image has been loaded into the
TV.
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Logo Download
Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Hospitality Logo DL
This option lets you download the logo image to the TV’s memory from a USB device.
•• The wait message appears while the image is being copied to the TV.
•• The completed message appears when the copy operation finishes successfully.
•• The failed message appears if the copy operation was unsuccessful.
•• No USB appears if no USB device is connected.
•• If there is no file to copy on the USB device or the file is in the wrong format, the message that there is no file
appears.
•• If message that there is no file appears and there is a logo file on the USB device, check the file format.
•• Logo file format
–– TV Supports all file formats.
–– File name must be "samsnug_image.*" and "samsung_video.*"
–– Maximum file size can be 50MB for Smart models.
–– The TV does not change the size or scale of the image.
USB Cloning
Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Cloning
The USB cloning function lets you download user-configured settings (Picture, Sound, Channel, and Hotel Option)
from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a
standard file of settings and distribute that standard file to all the TVs in your facility.
•• After cloning, certain features are applied when the TV is turned on again.
Cloning TV to USB: Copies stored menu settings from a TV to a USB device
Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Cloning > Clone TV to USB
1. Insert a USB drive into the USB port on the rear of the TV.
2. Enter the Hotel Option menu by pressing buttons in order. (MUTE > 1 > 1 > 9 > SelectE)
3. Press the up or down directional button to select Clone TV to USB, and press the SelectE button on the remote
control.
4. When the message Clone TV to USB is displayed. Press the SelectE button on the remote control.
–– The clone folder will be labeled T-KTM2AKUCB.
–– The cloned values include the values on the guest side menu (Brightness, Picture Size, Contrast, etc.) and the Hotel
Option menu.
English - 33
Cloning USB to TV: Copies menu settings and channel data in a USB device to a TV
Shortcut: Turn the TV off, insert the USB device, turn the TV on, and then press the SelectE button on the remote
control for 5 seconds.
To clone data to the TV using the Hotel menu, follow these steps:
1. Turn the TV off.
2. Insert the USB drive into the USB port on the rear of the TV.
3. Turn the TV on.
4. Enter the Hotel Option menu by pressing buttons in order. (MUTE > 1 > 1 > 9 > SelectE)
5. Press the up or down directional button to select Clone USB to TV, and press the SelectE button on the remote
control.
6. The message Clone USB to TV is displayed. Press the SelectE button on the remote control.
–– If there is no file to copy on the USB device or the message that there is no file apears, check the folder on your USB
device.
–– The folder name should be T-KTM2AKUCB.
–– Tables that list the settings that are cloned in the Hotel Option menu begin on the next page.
Pre-condition for cloning (check point)
•• Cloning should be done between same model (same version).
•• Before cloning, all displays should be updated at the latest version (same version).
English - 34
Settings Cloned in the Hotel Menu
•• The menu items may not be supported depending on the models.
Menu Item
Sub Item
Cloned or not
Hospitality Mode
Standalone / Interactive
Yes
SI Vendor
Interactive mode :
Samsung / OCC / MTI / Nstreams / Enseo /
Cardinal /Guestek / SeaChange / MDC / Innvue
Standalone mode :
OFF / Smoovie / SSCP
Yes
Power On Channel
User Defined / Last Saved
Yes
Power On Channel Num
***
Yes
Power On Channel Type
ATV / DTV / CATV / CDTV / IPTV
Yes
Power On Volume
User Defined / Last Saved
Yes
Power On Volume Num
0~100
Yes
Min Volume
0~100
Yes
Max Volume
0~100
Yes
Power On Source
TV / HDMI1 / HDMI2 / HDMI3 / Last Saved
Yes
Power On
Channel
Menu OSD
Clock
Remote Jack
Pack
External Source
Eco Solution
Power On Option
Power On / Standby / Last Option
Yes
Channel Setup
―
No
Channel Editor
―
No
Channel Bank Editor
―
No
Mixed Channel Map
ON / OFF
Yes
Dynamic SI
ON / OFF
Yes
MyChannel
ON / OFF
Yes
Picture Menu Lock
ON / OFF
Yes
Menu Display
ON / OFF
Yes
Channel Menu Display
ON / OFF
Yes
Panel Button Lock
Unlock / Lock / OnlyPower
Yes
Local Time
Standalone: Manual / Time Channel
Interactive: Manual / Auto / Time Channel
Yes
Timer Type
WakeUp / OnOff
Yes
Time Channel Type
DTV / CDTV
Time Channel Num
***
Priority HDMI
1~2
Yes
HDMI Option
HDMI1 / HDMI2 / HDMI3
Yes
Yes
HDMI Music Mode
ON / OFF
Yes
USB Pop-up Screen
Default / Automatic / Disable
Yes
External Source Banner
ON / OFF
Yes
Auto Source
ON / OFF
Yes
Anynet+Return Source
Power On Src / Last Source / Each model source
list (TV, HDMI1, HDMI2, etc.)
Yes
Power Saving Mode
OFF / Low / Medium / High
Yes
English - 35
Menu Item
Logo / Message
Cloning
Sub Item
ON / OFF
Yes
Edit Welcome Message
―
Yes
Hospitality Logo
OFF / BMP / AVI / BOTH
Yes
Hospitality Logo DL
―
Yes
Logo Display Time
3 second / 5 second / 7 second
Yes
Clone TV to USB
―
No
Clone USB to TV
―
No
Setting Auto Intialize
ON / OFF
Yes
System Manager
Security
DRM
―
No
FactoryLock
ON / OFF
Yes
Password Popup
ON / OFF
Yes
Password Input
―
No
Password Setting
―
Yes
Password Reset
―
No
Security Mode
ON / OFF
Yes
USB
Enable / Disable
Yes
HDMI
Enable / Disable
Yes
DRM Mode
OFF / LYNK DRM
Yes
―
No
Self Diagnosis for TV
Self
Diagnosis
for HTV
System
Home Menu
REACH Solution
Room Number
Cloned or not
Welcome Message
PI DTV Channel Key Loss
Success / Failure
STB SI Vendor Setting
Si Name Success / Failure
Bathroom AMP
Success / Failure
RTC
Success / Failure
No
Software Update
―
No
Sound Bar Out
ON / OFF
Yes
Contact Samsung
―
No
Standby LED
ON / OFF
Yes
Boot Logo
ON / OFF
Yes
TV Reset
―
No
Home Menu Display
ON / OFF
Yes
Home Menu Editor
―
Yes
Home Menu Auto Start
ON / OFF
Yes
REACH RF Mode
ON / OFF
Yes
REACH Channel
***
Yes
Group ID
ALL, 1 - 511
No
REACH Update Time
OFF / 12:00 am / 2:00 am / 12:00 pm / 2:00 pm
Yes
REACH Update Immediate
ON / OFF
Yes
REACH Config Version
―
No
―
No
English - 36
Setting Auto Initialize
Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Cloning > Setting Auto Initialize
When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings:
Picture, Sound, Channel, and Hotel Option menu. This lets you set nearly all of the menu values on your hospitality TVs
to the same, standard settings. If you allow guests access to the guest side menus, for example the Picture menu, they
can change the settings in those menus so they are no longer standard. If you set the Setting Auto Initialize function
to on the TV automatically restores (initializes) any guest-side menu values to the cloned, standard values when the TV
is turned off and then turned on again. Note that Setting Auto Initialize works on cloned guest side menu values only.
Settings which have not been cloned are ignored.
The table below lists the settings that are restored to their cloned values when you set the Setting Auto Initialize
function to on.
•• The menu items may not be supported depending on the models.
Menu Item
Picture Mode
Picture Size Settings
Picture Size
Fit to Screen
Backlight
Brightness
Contrast
Sharpness
Color
Tint (G/R)
Picture
Expert Settings
Apply Picture Settings
Digital Clean View
Auto Motion Plus
Settings
Contrast Enhancer
Film Mode
Color Tone
English - 37
Auto Motion Plus
Judder Reduction
LED Clear Motion
Menu Item
R-Gain
G-Gain
2 Point
B-Gain
R-Offset
G-Offset
White Balance
B-Offset
20 Point
Interval
20 Point Settings
Red
Green
Picture
Expert Settings
Blue
Gamma
HLG
ST.2084
BT.1886
RGB Only Mode
Color Space
Color
Color Space Settings
Red
Green
Blue
Sound Output
Sound Mode
Balance
Equalizer
HDMI Input Audio Format
Sound
Expert Settings
Digital Output Audio Format
Audio Delay
Auto Volume
Sound Feedback
English - 38
Menu Item
Broadcasting
Audio Options
Preferred Language
Clock Mode
Time
Clock
System Manager
Time Zone
Language
Auto Protection Time
Anynet+ (HDMI-CEC)
General
External Device
Manager
Game Mode
HDMI Black Level
Input Device Manager
Power Saving Mode
Eco Solution
Motion Lighting
Auto Power Off
Accessibility
DST
High Contrast
Enlarge
English - 39
Keyboard Language
Keyboard Type
Updating the TV’s Software
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing
the software update. Video and audio settings will be reset to their defaults after a software update. We recommend
you clone the TV's settings so that you can easily reset them after the upgrade.
•• For more information about the USB cloning function, refer to page 33.
Updating through a USB device
To update the TV's software, follow these steps:
1. Insert a USB flash dirve containing the software update file into the USB port of the TV.
2. Run Update Now. (MENUm > Support > Software Update > Update Now)
3. The TV displays a pop-up message that checks for the updated version.
4. Move the focus to OK, and then press the SelectE button on the remote control.
–– Please be careful to not disconnect the power or remove the USB flash dirve while upgrades are being applied. The
TV will turn off and turn on automatically after completing the SW upgrade. Please check the SW version after the
upgrades are complete.
English - 40
08 Using a Multi Code Remocon
A Multi Code Remocon is a special remote which is designed to control multiple TVs. This function is useful
where there is more than one TV in a location.
You can control up to 10 TVs with a different ID code of each remote with no conflicts between the TVs. ID
numbers are displayed on each TV's OSD.
The Initial ID code for each TV is 0.
•• You can set and reset the ID code in analog TV mode or PC mode. (Not available in DTV mode.)
•• You can set the ID code to any digit from 0 to 9.
•• To set a TV's ID code, follow these steps:
1. Aim the remote at the TV, and then press the MUTE button and the RETURN button simultaneously for more than
7 seconds. When you stop pressing the buttons, the TV displays the current ID in the middle of the screen and a
message appears.
2. Press the number on the remote you want to assign to the TV. The TV displays a message.
3. After you see the message, if you press 1, the TV and Remote will be set to ID code 1.
–– The TV can then only be controlled by a remote which has the same ID code 1.
–– To reset the ID code, press the MUTE button and the EXIT button simultaneously for more than 7 seconds. When you
stop pressing the buttons, the ID codes of the TV and Remote are reset to 0.
English - 41
09 Setting the Soundbar
Samsung Soundbar (AirTrack) and Hospitality TVs in 2018
•• Samsung Soundbar (AirTrack) and hospitality TVs support the HDMI ARC feature If you connect a compatible
Samsung Soundbar (AirTrack) to a compatible Samsung hospitality TV using a single HDMI cable, guests can listen
to the TV's sound through the Soundbar (AirTrack).
•• Sound bar Out in Hotel Option menu makes you control to where the TV sound is outputted when the TV is turned
on.
–– Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > System > Sound Bar Out
•• If Sound bar Out set to on, the TV sound is automatically outputted in the Soundbar (AirTrack) device only whenever
TV is turned on.
•• If Sound bar Out set to off, the TV sound is automatically outputted in the TV speaker only whenever TV is turned on.
•• Models supporting the ARC function are listed below:
–– HW-M550/M500/M4500
–– HW-N650/N550/N450
Setting the Soundbar (AirTrack) to Hotel Mode
1. Set the following options in Hotel Option (MUTE > 1 > 1 > 9 > SelectE):
–– System > Sound Bar Out > ON
–– Power On > Power On Volume > User Defined
–– Power On > Power On Volume Num > set greater than 0
–– Power On > Max Volume > set greater than 0
2. Connect an HDMI cable from the HDMI out port of the Soundbar (AirTrack) to the HDMI port (supporting ARC) on
the TV.
3. After the Soundbar (AirTrack) is connected to the TV, when the TV turns on, the Soundbar (AirTrack) automatically
detects the TV, and then automatically switches to Hotel Mode.
Soundbar (AirTrack) features in Hotel mode
•• Power on / off is synchronized with the TV.
•• HDMI-CEC defaults set to on
•• Avaiable only through the HDMI out port.
•• Disables the "Input mode" key on the VFD to prevent unexpected audio-source changes.
•• Acquires adjustable Power On and Max Volume settings from the TV’s Hotel Option menu. However Soundbar's
Power On Volume and Max Volume values are set to half of Power On Volume and Max Volume settings in the TV's
Hotel Option menu.
–– If the TV's Power On Volume = 20 and Max Volume = 90, then Soundbar's Power On Volume = 10 and Max
Volume = 45.
•• To use Voice Guide while an external device is connected to the DIGITAL AUDIO OUT (OPTICAL) or HDMI IN (ARC)
terminal, be sure to select PCM at MENUm > Sound > Expert Settings > Digital Output Audio Format.
English - 42
10 Editing Channels
Channel Bank Editor (Smoovie TV Only)
Channel Bank Editor in conjunction with the SMOOVIE remote lets you control the channels guests have access to.
Channel Bank Editor provides three Banks of channels and lets you select which channels will be available from
each bank. SMOOVIE remotes have installable Bank Cards which correspond to the channel banks in the Channel
Bank Editor. The remotes only allow access to channels in the channel bank that correspond to the installed card.
Consequently, the channels a guest can access depend on the Bank Card installed in their SMOOVIE remote.
Setting the Channel Bank Editor under Standalone Mode
1. Press MUTE > 1 > 1 > 9 > SelectE buttons on the remote control to enter the Hotel Option menu.
2. Go to SI vendor, and then select Smoovie.
3. Go to Channel > Channel Bank Editor. Press the SelectE button on the remote control.
4. Enter the Channel Bank Editor. Edit the Channel Bank.
–– Bank1 (Free channel): Select the channels that will be accessible when a remote doesn’t have a card.
–– Bank2 (Family Card - Green): Select the channels that will be accessible when a remote has a GREEN CARD.
–– Bank3 (Adult Card - Red): Select the channels that will be accessible when a remote has a RED CARD.
Information About SMOOVIE Remote Controls
•• If you select SMOOVIE as the SI vendor, you should also use SMOOVIE remotes in your facility.
•• Guests with remotes that do not have a card can only view channels from Bank 1.
•• Guests using the numeric button on the remote control to change channels can only view channels from Bank 1.
•• Guests with remotes that have Green or Red cards must use the channel up or down directional buttons to change
channels.
•• Guests can only see channels from the Bank 1 channel list In the Guide or the Channel List.
English - 43
Smoovie Set Up Sequence
1. Complete the Initial Setup.
2. The TV displays the Hotel Option menu.
–– If the Initial Setup is already done, enter the Hotel Option menu. (MUTE > 1 > 1 > 9 > SelectE)
3. Select the channel type. (Power On > Power On Channel Type)
–– ATV or ADTV for Air
–– CATV or CDTV for cable
4. Select Smoovie in the SI Vendor menu.
5. Select Channel Setup (Channel > Channel Setup).
6. Select Air or Cable to auto tune.
7. Set up channels in the Channel Bank Editor (Channel > Channel Bank Editor).
8. Turn off the TV, and then turn it on again. Then guests can use the TV.
Using Channel Editor
Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Channel > Channel Editor
Using Channel Editor you can edit the channels stored in the TV's memory.
•• Change the channel numbers and names, edit the channel language and channel genre and delete channels.
•• Apply the video mute to channels you select. The video mute blanks out the video from a channel and outputs only
the sound while displaying a speaker icon on the screen.
•• Channel Editor also lets you view information about each channel easily, without your having to display each
channel directly.
General Steps for Using the Channel Editor in Standalone Mode
1. Run Channel Setup (Channel > Channel Setup) in the Hotel Option menu.
2. Enter Channel Editor (Channel > Channel Editor) in the Hotel Option menu.
3. On a piece of paper, compile a list of channels you want to have, arranged in the order you want.
4. Based on the list created in Step 3, rearrange the channels and edit the channel names.
5. Press the EXIT or RETURN button to exit.
English - 44
Editing the Channel Number
Change the channel number of a channel you select. To change a channel number, follow these steps:
1. Select a channel on the Channel Edit screen.
2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and SelectE button.
3. Use the up or down directional buttons on the remote control to change the channel number.
4. Select OK when done, and then press the SelectE button on the remote contorl.
–– When you change the channel number, the channel information is updated automatically.
Rename the Channel
Change the name of a channel you select. To change the name of a channel, follow these steps:
1. Select a channel on the Channel Edit screen.
2. Use the directional buttons on the remote control, move the focus to Rename Channel, and SelectE button.
3. Use the on-screen keyboard that appears to enter the new name for the channel. Use the directional buttons on
the remote control, select a letter or number, and then press SelectE button. Repeat for each letter or number
you want to select.
4. When finished, select Done on the bottom of the screen, and then press the SelectE button on the remote
control.
English - 45
Assigning the Channel Number to the external device
The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below.
>
1. Select a external device source on the Channel Edit screen.
2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and SelectE button.
3. Use the up or down directional buttons on the remote control to assign the channel number.
4. Select OK when done, and then press the SelectE button on the remote contorl.
–– Once you assign a channel number to an external device, you can enter the external device without opening the TV
source menu.
English - 46
11 Anti-theft Kensington Lock
The Kensington Lock is a device you can use to physically fix a TV to a location
when you use it in a public place. The appearance and locking method may
differ from the illustration at right, depending on the manufacturer. Refer to
the manual provided with the Kensington Lock for additional information on
proper use.
The Kensington Lock is not supplied by Samsung.
•• Please find the K icon on the rear of the TV. A Kensington slot is beside
the K icon.
To lock the product, follow these steps:
1. Wrap the Kensington lock cable around a large, stationary object such as desk or chair.
2. Slide the end of the cable with the lock attached through the looped end of the Kensington lock cable.
3. Insert the locking device into the Kensington slot on the product 1.
4. Lock the lock.
–– These are general instructions. For exact instructions, see the User manual supplied with the locking device.
–– The locking device has to be purchased separately.
–– The location of the Kensington slot may be different depending on the TV model.
English - 47
1
12 Specifications and Other Information
Specifications
Model Name
HG43NJ670U
HG50NJ670U
Display Resolution
3840 x 2160
3840 x 2160
Screen Size
Diagonal
Measured Diagonally
43˝ Class
50˝ Class
42.5 inches
49.5 inches
20 W
20 W
20° / 60° / 90°
20° / 60° / 90°
38.2 x 22.2 x 2.3 inches
44.3 x 25.6 x 2.4 inches
(970.2 x 563.2 x 58.8 mm)
(1124.8 x 650.2 x 59.7 mm)
Sound (Output)
Stand Swivel (Left / Right)
Dimensions (W x H x D)
Body
With stand
Weight
Without Stand
With Stand
38.2 x 24.3 x 8.9 inches
44.3 x 27.7 x 8.9 inches
(970.2 x 618.1 x 226.5 mm)
(1124.8 x 704.2 x 226.5 mm)
21.2 lbs (9.6 kg)
30.0 lbs (13.6 kg)
28.0 lbs (12.7 kg)
37.0 lbs (16.8 kg)
Model Name
HG55NJ670U
HG65NJ670U
Display Resolution
3840 x 2160
3840 x 2160
Screen Size
Diagonal
Measured Diagonally
55˝ Class
65˝ Class
54.6 inches
64.5 inches
20 W
20 W
20° / 60° / 90°
20° / 60° / 90°
48.8 x 28.1 x 2.3 inches
57.4 x 33.0 x 2.4 inches
(1238.6 x 714.2 x 59.2 mm)
(1457.5 x 837.3 x 59.7 mm)
Sound (Output)
Stand Swivel (Left / Right)
Dimensions (W x H x D)
Body
With stand
Weight
Without Stand
With Stand
48.8 x 30.3 x 8.9 inches
57.4 x 35.8 x 14.0 inches
(1238.6 x 768.4 x 226.5 mm)
(1457.5 x 908.7 x 355.1 mm)
38.1 lbs (17.3 kg)
55.1 lbs (25.0 kg)
45.2 lbs (20.5 kg)
66.6 lbs (30.2 kg)
English - 48
Environmental Considerations
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
50°F to 104°F (10°C to 40°C)
10% to 80%, non-condensing
-4°F to 113°F (-20°C to 45°C)
5% to 95%, non-condensing
Notes
•• Design and specifications are subject to change without prior notice.
•• For information about the power supply, and more information about power consumption, refer to the information
on the label attached to the product.
–– On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover
terminal.)
•• Typical power consumption is measured according to Energy Star Program requirements for televisions.
•• Your TV and its accessories may look different than the product images presented in this manual, depending on the
model.
•• All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the
dimensions before installing your TV. Not responsible for typographical or printed errors.
•• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To
decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
English - 49
Supported Resolutions for UHD Input Signals
•• Resolution: 3840 x 2160p, 4096 x 2160p
–– An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an
HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
–– MENU > General > External Device Manager> HDMI UHD Color
If HDMI UHD Color is set to Off
Frame rate (fps)
RGB
YCbCr 4:4:4
YCbCr 4:2:2
YCbCr 4:2:0
24 / 25 / 30
O
O
O
-
50 / 60
-
-
-
O
If HDMI UHD Color is set to On
Frame rate (fps)
RGB
YCbCr 4:4:4
YCbCr 4:2:2
YCbCr 4:2:0
24 / 25 / 30
O
O
O
-
50 / 60
O
O
O
O
Display Resolution
When you use your TV as a computer monitor, you can also select one of the standard resolutions listed in the
Resolution column. The TV will automatically adjust to the resolution you choose.
Mode
Resolution
Display
format
Horizontal
frequency (KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
Polarity (horizontal
/ vertical)
IBM
720 x 400
70 Hz
31.469
70.087
28.322
-/+
MAC
640 x 480
832 x 624
1152 x 870
67 Hz
75 Hz
75 Hz
35.000
49.726
68.681
66.667
74.551
75.062
30.240
57.284
100.000
-/-/-/-
VESA DMT
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
1024 x 768
1024 x 768
1024 x 768
1152 x 864
1280 x 720
1280 x 800
1280 x 1024
1280 x 1024
1366 x 768
1440 x 900
1600 x 900RB
1680 x 1050
1920 x 1080
1920 x 1200
60 Hz
72 Hz
75 Hz
60 Hz
72 Hz
75 Hz
60 Hz
70 Hz
75 Hz
75 Hz
60 Hz
60 Hz
60 Hz
75 Hz
60 Hz
60 Hz
60 Hz
60 Hz
60 Hz
60 Hz
31.469
37.861
37.500
37.879
48.077
46.875
48.363
56.476
60.023
67.500
45.000
49.702
63.981
79.976
47.712
55.935
60.000
65.290
67.500
74.556
59.940
72.809
75.000
60.317
72.188
75.000
60.004
70.069
75.029
75.000
60.000
59.810
60.020
75.025
59.790
59.887
60.000
59.954
60.000
59.885
25.175
31.500
31.500
40.000
50.000
49.500
65.000
75.000
78.750
108.000
74.250
83.500
108.000
135.000
85.500
106.500
108.000
146.250
148.500
193.250
-/-/-/+/+
+/+
+/+
-/-/+/+
+/+
+/+
-/+
+/+
+/+
+/+
-/+
+/+
-/+
+/+
-/+
English - 50
Mode
Resolution
Display
format
Horizontal
frequency (KHz)
Vertical frequency
(Hz)
Clock frequency
(MHz)
CEA-861
720(1440) x 576i
720(1440) x 480i
720 x 576
720 x 480
1280 x 720
1280 x 720
1920 x 1080i
1920 x 1080i
1920 x 1080
1920 x 1080
1920 x 1080
1920 x 1080
1920 x 1080
3840 x 2160
3840 x 2160
3840 x 2160
3840 x 2160
3840 x 2160
4096 x 2160
4096 x 2160
4096 x 2160
4096 x 2160
4096 x 2160
50 Hz
60 Hz
50 Hz
60 Hz
50 Hz
60 Hz
50 Hz
60 Hz
24 Hz
25 Hz
30 Hz
50 Hz
60 Hz
24 Hz
25 Hz
30 Hz
50 Hz
60 Hz
24 Hz
25 Hz
30 Hz
50 Hz
60 Hz
15.625
15.734
31.250
31.469
37.500
45.000
28.125
33.750
27.000
28.125
33.750
56.250
67.500
54.000
56.250
67.500
112.500
135.000
54.000
56.250
67.500
112.500
135.000
50.000
59.940
50.000
59.940
50.000
60.000
50.000
60.000
24.000
25.000
30.000
50.000
60.000
24.000
25.000
30.000
50.000
60.000
24.000
25.000
30.000
50.000
60.000
27.000
27.000
27.000
27.000
74.250
74.250
74.250
74.250
74.250
74.250
74.250
148.500
148.500
297.000
297.000
297.000
594.000
594.000
297.000
297.000
297.000
594.000
594.000
Polarity (horizontal
/ vertical)
-/-/-/-/+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
+/+
HDMI
3840 x 2160
3840 x 2160
3840 x 2160
4096 x 2160
30 Hz
25 Hz
24 Hz
24 Hz
67.500
56.250
54.000
54.000
30.000
25.000
24.000
24.000
297.000
297.000
297.000
297.000
+/+
+/+
+/+
+/+
•• The interlaced mode is not supported.
•• The set might operate abnormally if you select a non-standard video format.
•• Separate and Composite modes are supported. SOG (Sync On Green) is not supported.
English - 51
Dimensions
Front view / Side view
The displayed image may differ from your TV, depending on the model.
•• 43˝
(Unit: inches)
2.3
38.2
37.1
20.9
22.2
24.3
8.9
21.9
•• 50˝
(Unit: inches)
2.4
44.3
43.2
24.3
25.6
27.7
8.9
21.9
English - 52
•• 55˝
(Unit: inches)
2.3
48.8
47.7
26.9
28.1
30.3
8.9
21.9
•• 65˝
(Unit: inches)
2.4
57.4
56.3
31.7
33.0 35.8
14.0
26.6
English - 53
Jack panel detail / Rear view
Detailed dimensions can be checked at Displaysolutions.samsung.com.
Base Stand detail
The displayed image may differ from your TV, depending on the model.
•• 43˝
(Unit: inches)
2.2
5.3
R0.3
R0.1
5.9
21.9
7.8
8.9
•• 50˝-55˝
(Unit: inches)
2.2
5.3
R0.3
R0.1
5.9
21.9
8.6
8.9
English - 54
•• 65˝
(Unit: inches)
2.2
5.3
R0.3
R0.1
5.9
26.6
9.5
14.0
English - 55
Licenses
Manufactured under license from Dolby Laboratories. Dolby, Dolby
Audio, Pro Logic, and the double-D symbol are trademarks of
Dolby Laboratories.
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS
AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC
CONTENT THAT MEETS EACH OF THE THREE FOLLOWING
QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL
USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE; AND
(3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE
PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC
ENCODED CONTENT CREATED BY A THIRD PARTY, WHICH THE
USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY,
UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE
CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC
ENCODED CONTENT IS DEEMED ACCEPTANCE OF THE LIMITED
AUTHORITY TO USE AS NOTED ABOVE.
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com)
Open Source License Notice is written only English.
English - 56
Important Warranty Information Regarding
Television Format Viewing
•• See the warranty card for more information on warranty terms.
Wide screen format LED Displays (16:9, the aspect ratio of the screen width to height) are primarily designed to view
wide screen format full-motion video. The images displayed on them should primarily be in the wide screen 16:9 ratio
format, or expanded to fill the screen if your model offers this feature and the images are constantly moving. Displaying
stationary graphics and images on screen, such as the dark sidebars on nonexpanded standard format television video
and programming, should be limited to no more than 5% of the total television viewing per week.
Additionally, viewing other stationary images and text such as stock market reports, video game displays, station
logos, web sites or computer graphics and patterns, should be limited as described above for all televisions. Displaying
stationary images that exceed the above guidelines can cause uneven aging of LED Displays that leave subtle, but
permanent burned-in ghost images in the LED picture. To avoid this, vary the programming and images, and primarily
display full screen moving images, not stationary patterns or dark bars. On LED models that offer picture sizing
features, use these controls to view different formats as a full screen picture.
Be careful in the selection and duration of television formats used for viewing. Uneven LED aging as a result of format
selection and use, as well as burned-in images, are not covered by your Samsung limited warranty.
English - 57
SAMSUNG ELECTRONICS NORTH AMERICAN
LIMITED WARRANTY STATEMENT
Subject to the requirements, conditions, exclusions and limitations of the original Limited Warranty supplied with
Samsung Electronics (SAMSUNG) products, and the requirements, conditions, exclusions and limitations contained
herein, SAMSUNG will additionally provide Warranty Repair Service in the United States on SAMSUNG products
purchased in Canada, and in Canada on SAMSUNG products purchased in the United States, for the warranty period
originally specified, and to the Original Purchaser only.
The above described warranty repairs must be performed by a SAMSUNG Authorized Service Center. Along with this
Statement, the Original Limited Warranty Statement and a dated Bill of Sale as Proof of Purchase must be presented
to the Service Center. Transportation to and from the Service Center is the responsibility of the purchaser. Conditions
covered are limited only to manufacturing defects in material or workmanship, and only those encountered in normal
use of the product.
Excluded, but not limited to, are any originally specified provisions for, in-home or on-site services, minimum or
maximum repair times, exchanges or replacements, accessories, options, upgrades, or consumables.
For the location of a SAMSUNG Authorized Service Center, please call toll-free:
•• In the United States: 1-866-sam4biz
•• In Canada: 1-800-749-0205
English - 58
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
customer care center.
Samsung Hospitality Hotline
1-866-sam4biz (US)
1-800-749-0205 (CANADA)
1-800-726-7864 (MEXICO)
Web site: http://www.samsung.com/us/business
© 2018 Samsung Electronics Co., Ltd. All rights reserved.
NJ670U-NA-00
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