Samsung | SM-G900M | Samsung Galaxy S5 Manual de Usuario (Marshmallow)

SM-G900H
SM-G900M
User Manual
English (LTN). 03/2016. Rev.1.0
www.samsung.com
Table of Contents
Read me first
Personalizing
37
37
40
41
41
42
42
Getting started
8 Device layout
10Buttons
11 Package contents
12 Installing the SIM or USIM card and
battery
15 Charging the battery
18 Inserting a memory card
20 Turning the device on and off
20 Holding the device
21 Locking and unlocking the device
Network connectivity
44
44
45
46
46
Basics
22
25
26
28
31
31
33
35
36
Switching to easy mode
Managing the Home and Apps screens
Changing the screen lock method
Setting wallpaper
Changing ringtones
Setting up accounts
Moving contacts from other devices to
your device
Using the touch screen
Indicator icons
Notifications and quick setting panels
Home and Apps screens
Opening apps
Installing or uninstalling apps
Entering text
Using the power saving feature
Accessing help information
Connecting to a mobile network
Connecting to a Wi-Fi network
Using Download booster
Using Smart network switch
Tethering devices and using mobile
hotspots
Motions & usability features
49 Control motions
53 Air view
53 Multi window
57Toolbox
58 One-handed operation
59 Increasing touch screen sensitivity
2
Table of Contents
Phone
Gallery
60 Making calls
63 Receiving calls
64 During a call
83 Viewing content on the device
85 Modifying content on the device
Internet & SNS
Contacts
65 Adding contacts
65 Managing contacts
88Internet
89Chrome
89Hangouts
Messages & email
S Health
67Messages
68Email
69Gmail
90
90
91
92
93
Camera
70
72
72
74
74
75
77
78
80
80
81
82
Taking photos or videos
Using the HDR (Rich tone) effect
Using selective focus mode
Launching Camera on the locked
screen
Using the shooting mode
Using shot & more mode
Using dual camera mode
Using virtual tour mode
Applying filter effects
Using the zoom feature
Using remote viewfinder mode
Changing Camera settings
About S Health
Starting S Health
Using S Health
Measuring steps taken
Using the additional menus
Voice features
94
96
98
98
S Voice
Voice Recorder
Voice Search
Car mode
Multimedia
103Music
105Video
106YouTube
107Flipboard
107Google+
3
Table of Contents
Connecting with other
devices
107Photos
108 Play Games
108 Play Music
108 Play Newsstand
131NFC
133Bluetooth
135 S Beam
136 Quick connect
138 Peel Smart Remote
141 Screen Mirroring
143 Using the mobile printing feature
Security
109 Finger Scanner
112 Private mode
Safety
Device & data manager
114 Emergency mode
116 Sending help messages
117 Severe weather notification (Geo
News)
144 Upgrading the device
145 Transferring files between the device
and a computer
146 Backing up and restoring data
147 Performing a data reset
Utilities
Settings
119 S Finder
120 S Planner
122Calculator
123Clock
124Drive
124Dropbox
125Google
126 Kids Mode
127Magnifier
128Maps
128Memo
129 My Files
148 About Settings
148 Quick settings
148 Network connections
152 Connect and share
153 Sound and display
157Personalization
158Motion
159 User and backup
160System
166Applications
4
Table of Contents
Accessibility
167Accessibility
168 Using the Home button to open
accessibility menus
168TalkBack
178 Changing the font size
179 Magnifying the screen
179 Setting notification reminders
179 Reversing the display colors
180 Color adjustment
180 Setting flash notification
180 Turning off all sounds
181 Customizing caption settings
181 Adjusting the sound balance
182 Using mono audio
182 Using baby crying detector
182 Using the assistive menus
184 Turning on the screen with the air
gesture feature
184 Setting tap and hold delay options
184 Using interaction control mode
185 Answering or ending calls
185 Using single tap mode
186 Configuring accessibility settings
187 Using other useful features
Troubleshooting
5
Read me first
This device provides mobile communication and media services using Samsung’s latest
standards and technological expertize. This user manual and the information available at
www.samsung.com contain details about the device’s functions and features.
• Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider, or
device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services. To avoid additional charges, select
an appropriate data tariff plan. For details, contact your service provider.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Center. For user-installed apps, contact service
providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung license agreement and will void your warranty.
6
Read me first
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Note: notes, usage tips, or additional information
7
Getting started
Device layout
Infrared LED
Proximity/Light/Gesture
sensor
Notification light
Front camera
Earpiece
Power button
Touch screen
Home button
Back button
Recent apps button
Microphone
Multipurpose jack
Headset jack
Microphone
GPS antenna
Rear camera
Volume button
Flash
Back cover
NFC antenna (on the
battery)
Speaker
Main antenna
8
Getting started
• Do not cover the antenna area with your hands or other objects. This may cause
connectivity problems or drain the battery.
• Do not use a screen protector. This causes sensor malfunctions.
Maintaining water and dust resistance
The device may be damaged if water or dust enters the device. Follow these tips carefully to
prevent damage to the device and to maintain the water- and dust-resistant performance of
the device.
• Do not immerse the device in water deeper than 1 m and keep it submerged for more
than 30 minutes.
• Ensure that the back and multipurpose jack covers are tightly closed. Otherwise, they
may not provide protection from water and dust.
• Do not immerse the device in water for extended periods.
• Do not expose the device to water moving with force, such as water running from a tap,
ocean waves, or waterfalls.
• Do not open the device’s covers when the device is in water or in very humid places, such
as swimming pools or bathrooms.
• Do not open the back cover using wet hands or when the device is wet.
• The rubber seal fitted to the back cover is an important component of the device. Take
care when opening and closing the back cover to avoid damaging the rubber seal. Also,
ensure that the rubber seal is free from debris, such as sand or dust to prevent damage to
the device.
• Do not detach or remove the multipurpose jack cover from the device.
• If the device is exposed to freshwater, dry it thoroughly with a clean, soft cloth. If the
device is exposed to any liquid other than freshwater, rinse the device with freshwater
immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device
in freshwater and dry it as instructed may cause the device to suffer from operability
or cosmetic issues.
• The back and multipurpose jack covers may be loosened if the device is dropped or
receives an impact. Ensure that all the covers are properly aligned and tightly closed.
9
Getting started
• If the device has been immersed in water or the microphone or the speaker is wet,
sound may not be heard clearly during a call. Ensure that the microphone or the speaker
is clean and dry by wiping it with a dry cloth.
• The water-resistant design of the device causes it to vibrate slightly in certain conditions.
Vibrations in these conditions, such as when the volume level is high are normal and do
not affect the device’s performance.
• The touch screen and other features may not work properly if the device is used in water
or in other liquids.
• Your device has been tested in a controlled environment and certified to be waterand dust-resistant in specific situations (meets requirements of classification IP67 as
described by the international standard IEC 60529 - Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15 - 35 °C, 86 - 106 kPa, 1 meter, 30 minutes).
Despite this classification, your device is not impervious to water damage in any
situation.
Buttons
Button
Function
• Press and hold to turn the device on or off.
Power
• Press to lock or unlock the device. The device goes into
lock mode when the touch screen turns off.
• Tap to open the list of recent apps.
Recent apps
• Tap and hold to access additional options for the current
screen.
• Press to unlock the device. The device goes into lock
mode when the touch screen turns off.
Home
• Press to return to the Home screen.
• Press twice to launch S Voice.
• Press and hold to launch Google.
Back
• Tap to return to the previous screen.
10
Getting started
Button
Function
Volume
• Press to adjust the device volume.
Package contents
Check the product box for the following items:
• Device
• Battery
• Quick start guide
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Some accessories, such as docking
devices, may not have the same water- and dust-resistance certification.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
11
Getting started
Installing the SIM or USIM card and battery
Insert the SIM or USIM card provided by the mobile telephone service provider, and the
included battery.
• Only microSIM cards work with the device.
• Some LTE services may not be available depending on the service provider. For
details about service availability, contact your service provider.
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
12
Getting started
2 Insert the SIM or USIM card with the gold-colored contacts facing downwards.
• Do not insert a memory card into the SIM card slot. If a memory card happens to
be lodged in the SIM card slot, take the device to a Samsung Service Center to
remove the memory card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
3 Insert the battery.
2
1
13
Getting started
4 Replace the back cover.
2
1
Press
Align
• Ensure that the back cover is closed tightly.
• Use only Samsung-approved back covers and accessories with the device.
Removing the SIM or USIM card and battery
1 Remove the back cover.
2 Pull out the battery.
3 Press the SIM or USIM card with your finger, and then pull it out.
14
Getting started
Charging the battery
Use the charger to charge the battery before using it for the first time. A computer can be also
used to charge the device by connecting them via the USB cable.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
• When the battery power is low, the battery icon appears empty.
• If the battery is completely discharged, the device cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge for
a few minutes before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection
to another device, the battery will drain quickly. To avoid disconnecting from the
network or losing power during a data transfer, always use these apps after fully
charging the battery.
1 Connect the USB cable to the USB power adaptor.
2 Open the multipurpose jack cover.
3 When using a USB cable, plug the USB cable into the right side of the multipurpose jack
as shown in the image below.
15
Getting started
• Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
• Ensure that the back cover and the multipurpose jack cover are closed tightly to
prevent water and dust entering the device. Open or loose covers may allow water
and dust to enter the device and cause damage.
• Be careful not to damage or detach the multipurpose jack cover. A damaged or
missing cover can result in water damage to the device.
4 Plug the USB power adaptor into an electric socket.
• The device can be used while it is charging, but it may take longer to fully charge
the battery.
• If the device receives an unstable power supply while charging, the touch screen
may not function. If this happens, unplug the charger from the device.
• While charging, the device may heat up. This is normal and should not affect the
device’s lifespan or performance. If the battery gets hotter than usual, the charger
may stop charging.
• If the device is not charging properly, take the device and the charger to a
Samsung Service Center.
5 After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
16
Getting started
6 Close the multipurpose jack cover.
Ensure that the multipurpose jack cover is closed tightly.
Reducing the battery consumption
Your device provides options that help you save battery power. By customizing these options
and deactivating features in the background, you can use the device longer between charges:
• When you are not using the device, switch to sleep mode by pressing the Power button.
• Close unnecessary apps with the task manager.
• Deactivate the Bluetooth feature.
• Deactivate the Wi-Fi feature.
• Deactivate auto-syncing of apps.
• Decrease the backlight time.
• Decrease the brightness of the display.
17
Getting started
Inserting a memory card
Your device accepts memory cards with maximum capacities of 128 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → SD card folder.
1 Remove the back cover.
2 Insert a memory card with the gold-colored contacts facing downwards.
3 Replace the back cover.
18
Getting started
Removing the memory card
Before removing the memory card, first unmount it for safe removal. On the Home screen, tap
Apps → Settings → Storage → SD card → Unmount.
1 Remove the back cover.
2 Pull out the memory card.
3 Replace the back cover.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap Apps → Settings → Storage → SD card → Format → FORMAT.
Before formatting the memory card, remember to make backup copies of all
important data stored on the device. The manufacturer’s warranty does not cover loss
of data resulting from user actions.
19
Getting started
Turning the device on and off
When turning on the device for the first time, follow the on-screen instructions to set up your
device.
Press and hold the Power button for a few seconds to turn on the device.
To turn off the device, press and hold the Power button, and then tap Power off.
Follow all posted warnings and directions from authorized personnel in areas where
the use of wireless devices is restricted, such as airplanes and hospitals.
Holding the device
Do not cover the antenna area with your hands or other objects. This may cause connectivity
problems or drain the battery.
20
Getting started
Locking and unlocking the device
Pressing the Power button turns off the screen and puts the device into lock mode. The
device automatically gets locked if it is not used for a specified period.
To unlock the device, press the Power button or the Home button and flick your finger in any
direction within the unlock screen area.
You can change the unlock code to unlock the device. Refer to Changing the screen lock
method for details.
21
Basics
Using the touch screen
• Do not allow the touch screen to come into contact with other electrical devices.
Electrostatic discharges can cause the touch screen to malfunction.
• To avoid damaging the touch screen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.
• Leaving the touch screen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touch screen when you do not use the
device.
• It is recommended to use fingers when you use the touch screen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with a finger.
22
Basics
Tapping and holding
Tap and hold an item for more than 2 seconds to access available options.
Dragging
To move an icon or thumbnail, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in a part. Double-tap again to return.
23
Basics
Flicking
Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or
down to scroll through a webpage or a list, such as contacts.
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
24
Basics
Indicator icons
The icons displayed on the status bar provide information about the status of the device. The
icons listed in the table below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon
Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected (for models that support LTE service)
Wi-Fi connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
Air browse feature activated
Smart stay or smart pause feature activated
Synced with the web
Connected to computer
No SIM or USIM card
New text or multimedia message
Alarm activated
25
Basics
Icon
Meaning
Mute mode activated
Vibration mode activated
Airplane mode activated
Error occurred or caution required
Battery power level
Notifications and quick setting panels
Using the notifications panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notifications panel and
view the details.
To open the notifications panel, drag the status bar downwards.
To close the notifications panel, swipe upwards on the screen.
26
Basics
You can use the following functions on the notifications panel.
Launch Settings.
Activate or deactivate options.
Tap and hold options to view
more detailed settings.
View all quick setting buttons.
Launch S Finder.
Launch Quick connect.
Tap a notification and perform
various actions.
Adjust the brightness.
Clear all notifications.
Using the quick setting panel
A number of quick setting buttons are available on the notifications panel. To view or access
more quick setting buttons, open the quick setting panel. When you open the quick setting
panel, you can activate or deactivate various features or configure settings.
To open the quick setting panel, drag the status bar downwards with two fingers.
To close the quick setting panel, swipe upwards on the screen.
To rearrange quick setting buttons on the notifications panel, tap
and then drag the item to another location.
27
, tap and hold an item,
Basics
Home and Apps screens
Home screen
The Home screen is the starting point to access all of the device’s features. It displays widgets,
shortcuts to apps, and more. Widgets are small apps that launch specific app functions to
provide information and convenient access on your Home screen.
The Home screen can have multiple panels. To view other panels, scroll left or right. To
customize the Home screen, refer to Managing the Home and Apps screens for details.
A widget
An app
A folder
Screen indicators
Favorite apps
28
Basics
Home screen options
Tap and hold an empty area, or pinch your fingers together on the Home screen to access the
options available on the Home screen.
Flipboard Briefing
Use this feature to view the latest articles in various categories. You can get up to date on
news that interests you using this feature.
1 On the Home screen, tap or swipe to the right to open BRIEFING.
2 Tap START READING when launching this feature for the first time.
3 Swipe upwards to browse articles in each news category.
To deactivate Flipboard Briefing, tap and hold an empty area on the Home screen.
Then, tap Home screen settings and deselect Flipboard Briefing.
29
Basics
Apps screen
The Apps screen displays icons for all apps, including any new apps installed.
On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or
right, or select a screen indicator at the bottom of the screen. To customize the Apps screen,
refer to Managing the Home and Apps screens for details.
Access additional
options.
An app
Screen indicators
30
Basics
Opening apps
On the Home screen or the Apps screen, select an app icon to open it.
To open the list of recently-used apps, tap
and select an app icon to open.
Closing an app
→ , and then tap END next to an app to close it. To close all running apps, tap END
Tap
→ .
ALL. Alternatively, tap
Installing or uninstalling apps
Samsung GALAXY Apps
Use this app to purchase and download dedicated Samsung apps.
Tap Galaxy Apps on the Apps screen.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap SEARCH to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the button that shows the app’s price.
By default, the device automatically updates any installed app when a new version
is available. To change the default setting or to update apps manually, tap MORE →
Settings → Auto update apps, and then select an option.
31
Basics
Play Store
Use this app to purchase and download apps and games that are able to run on the device.
Tap Play Store on the Apps screen.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
By default, the device automatically updates any installed app when a new version
→
is available. To change the default setting or to update apps manually, tap
Settings → Auto-update apps, and then select an option.
Downloading suggested apps
You can view and download dedicated Galaxy device apps.
On the Home screen, tap the GALAXY Essentials widget or the GALAXY Gifts widget, and
then tap next to an app.
Managing apps
Uninstalling or disabling apps
To disable default apps, on the Apps screen, tap → Uninstall/disable apps.
apps that you can disable. Select an app and tap TURN OFF.
appears on
To uninstall downloaded apps, on the Apps screen, tap → Downloaded apps → →
Uninstall. Alternatively, on the Apps screen, tap Settings → Application manager, select an
app, and then tap UNINSTALL.
32
Basics
Enabling apps
On the Apps screen, tap → Show disabled apps, select apps, and then tap DONE.
Alternatively, on the Apps screen, tap Settings → Application manager → All apps →
Disabled, select an app, and then tap ENABLE.
• Hiding apps: Hide apps in the Apps screen only. You can continue to use hidden
apps.
• Disabling apps: Disable selected default apps that cannot be uninstalled from the
device. You cannot use disabled apps.
• Uninstalling apps: Uninstall downloaded apps.
Entering text
A keyboard appears automatically when you enter text to send messages, create memos, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Suggested keywords
Set options for the Samsung
keyboard.
Delete a preceding character.
Enter uppercase. For all caps, tap
it twice.
Break to the next line.
Enter punctuation marks.
Enter a space.
Setting input languages
Tap → Select input languages, and then select the languages to use. If you select two or
more languages, you can change the languages by sliding the space key left or right.
33
Basics
Changing the keyboard layout
Tap
, select a language under Input languages, and then select a keyboard layout to use.
On 3x4 keyboard, a key has three or four characters. To enter a character, tap
repeatedly the key corresponding to the character.
Using additional keyboard functions
Tap and hold to use the following functions. Other icons may appear instead of the
depending on the last function that was used.
icon
• : Enter text by voice.
Start or pause entering text by
voice.
Open the keyboard.
Ensure that the Wi-Fi or mobile network is connected before using this feature. You
may incur additional charges when using this feature via the mobile network.
• : Add an item from the clipboard.
• : Set options for the keyboard.
• : Enter emoticons.
• : Switch to the floating keyboard. You can move the keyboard to another location by
dragging the tab.
Switch to the standard keyboard.
34
Basics
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap Select all to select all text.
3 Tap Copy or Cut. The selected text is copied to the clipboard.
4 Place the cursor where the text is to be inserted and tap → Paste. To paste text that
you have previously copied, tap
→ Clipboard and select the text.
Using the power saving feature
Power saving mode
Save battery power by limiting the device’s functions.
On the Apps screen, tap Settings → Power saving → Power saving mode, and then drag
the Power saving mode switch to the right. Alternatively, open the quick setting panel and
tap Power saving to activate it.
Ultra power saving mode
Use this mode to extend the device’s battery power. In ultra power saving mode the device
performs the following:
• Displays colors on the screen as gray tones.
• Restricts the available apps to essential and selected apps only.
• Deactivates the mobile data connection when the screen turns off.
• Deactivates the Wi-Fi and Bluetooth features.
35
Basics
On the Apps screen, tap Settings → Power saving → Ultra power saving mode, and drag
the Ultra power saving mode switch to the right. Alternatively, open the quick setting panel
and tap U. power saving to activate it.
To add an app on the Home screen, tap
and select an app.
To remove an app from the Home screen, tap → Remove, select an app with
tap OK.
, and then
To change network connectivity settings and more, tap → Settings.
To deactivate the ultra power saving feature, tap → Turn off Ultra power saving mode.
The estimated maximum standby time shows the time remaining before the battery
power runs out if the device is not used. Standby time may vary depending on your
device settings and operating conditions.
Accessing help information
To access help information for an app while you are using the app, tap → Help.
To access help information to learn how to use the device and apps, on the Apps screen, tap
Settings → Help.
• Some apps may not support this feature.
• Ensure that the Wi-Fi or mobile network is connected before using this feature. You
may incur additional charges when using this feature via the mobile network.
36
Personalizing
Switching to easy mode
Easy mode provides an easier user experience by using a simpler layout and bigger icons on
the Home screen. You can access the most popular apps and frequently-used settings, and
add shortcuts to your favorite contacts.
On the Apps screen, tap Settings → Easy mode → Easy mode, select apps to apply simpler
layout, and then tap DONE.
To return to standard mode, on the Home screen, tap Easy settings → Easy mode →
Standard mode → DONE.
Managing shortcuts
To add a shortcut to an app to the Home screen, scroll left, tap
, and then select an app.
To add a shortcut to a contact on the Home screen, scroll right, tap
.
To delete a shortcut from the Home screen, tap → Edit, select an app or contact with
.
Managing the Home and Apps screens
Managing the Home screen
Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.
To add widgets, on the Home screen, tap and hold an empty area, tap Widgets, tap and hold
a widget, and then drag it to the Home screen.
37
Personalizing
Moving and removing an item
Tap and hold an item on the Home screen, and then drag it to a new location.
To move the item to another panel, drag it to the side of the screen.
You can also move frequently-used apps to the shortcuts area at the bottom of the Home
screen.
To remove an item, tap and hold the item. Then, drag it to Remove that appears at the top of
the screen.
Creating a folder
1 On the Home screen, tap and hold an app, and then drag it to Create folder that appears
at the top of the screen.
2 Enter a folder name.
3 Tap , select the apps to move to the folder, and then tap DONE.
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, scroll left to the last panel, and then tap
.
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of
the screen.
To set a panel as the main Home screen, tap
.
38
Personalizing
Managing the Apps screen
Hiding apps
Hide apps that you do not want to see on the Apps screen.
On the Apps screen, tap → Hide apps, select apps, and then tap DONE.
To display hidden apps, tap → Show hidden apps, select apps, and then tap DONE.
Moving items
On the Apps screen, tap → Edit. Tap and hold an item and drag it to a new location.
To move the item to another panel, drag it to the side of the screen.
To move an item to a new panel, drag it to Create page that appears at the top of the screen.
Creating folders
1 On the Apps screen, tap
→ Create folder. Alternatively, tap → Edit, tap and hold an
app, and then drag it to Create folder that appears at the top of the screen.
2 Enter a folder name.
3 Tap , select the apps to move to the folder, and then tap DONE.
39
Personalizing
Changing the screen lock method
You can change the way that you lock the screen to prevent others accessing your personal
information.
On the Apps screen, tap Settings → Lock screen → Screen lock, and then select a screen
lock method. The device requires an unlock code whenever unlocking it.
If the unlock code is forgotten, take the device to a Samsung Service Center to reset it.
Pattern
Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
Set a backup PIN to unlock the screen when you forget the pattern.
Fingerprint
Register your fingerprints to unlock the screen. Refer to Finger Scanner for details.
PIN
A PIN consists of numbers only. Enter at least four numbers, and then enter the password
again to verify it.
40
Personalizing
Password
A password consists of characters and numbers. Enter at least four characters including
numbers and symbols, and then enter the password again to verify it.
Setting wallpaper
Set an image or photo stored on the device as wallpaper for the Home screen or the locked
screen.
1 On the Apps screen, tap Settings → Wallpaper. Alternatively, on the Home screen, tap
and hold an empty area, and then tap Wallpapers.
2 Select a screen to change or apply wallpaper to.
3 Scroll left or right and select from images displayed at the bottom of the screen.
To select photos taken by the device’s camera or other images, tap From Gallery.
4 Tap SET AS WALLPAPER or DONE.
Changing ringtones
Change ringtones for incoming calls and notifications.
On the Apps screen, tap Settings → Sounds and notifications.
To set a ringtone for incoming calls, tap Ringtones, select a ringtone, and then tap OK. To use
a song stored on the device or in your account as a ringtone, tap ADD.
To set a ringtone for notifications, tap Notification ringtone, select a ringtone, and then tap
OK.
41
Personalizing
Setting up accounts
Adding accounts
Some apps used on your device require a registered account. Create accounts to have the
best experience with your device.
On the Apps screen, tap Settings → Accounts → Add account and select an account service.
Then, follow the on-screen instructions to complete the account setup.
To sync content with your accounts, select an account and tick items to sync.
Removing accounts
On the Apps screen, tap Settings → Accounts, select an account, and then tap → Remove
account.
Moving contacts from other devices to your
device
Moving contacts using Samsung Smart Switch
You can transfer contacts of the previous device to a new device via Smart Switch (for mobiles
and computers). Visit www.samsung.com/smartswitch for more information.
Samsung Smart Switch is not supported on some devices or computers.
Using Smart Switch Mobile
Use this app to transfer contacts from your previous iPhone or Android device to your new
device. You can download the app from Galaxy Apps or Play Store.
42
Personalizing
1 On your device, tap Smart Switch.
2 On your device, select an option depending on the previous device type and follow the
on-screen instructions.
If the previous device is an Android device, ensure that the Smart Switch Mobile app is
installed on the device. Refer to the help for more information.
Using Smart Switch with computers
Use this feature to import a backup of your contacts (from selected manufacturer’s
mobile devices) from a computer to your device. You can download the app from
www.samsung.com/smartswitch.
1 Back up contacts from a previous device to the computer. For details, contact the device’s
manufacturer.
2 On the computer, launch Smart Switch.
3 Connect your current device to the computer using the USB cable.
4 On the computer, click the manufacturer of the previous device and follow the on-screen
instructions to transfer contacts to your device.
Moving contacts using Samsung Kies
Import a backup of your contacts from your computer via Samsung Kies to restore contacts
on your device. You can also back up contacts to the computer via Samsung Kies. Refer to
Connecting with Samsung Kies for details.
43
Network connectivity
Connecting to a mobile network
Connect the device to a mobile network to use the Internet when a Wi-Fi network is not
available.
On the Apps screen, tap Settings → Data usage, and then tick Mobile data. Alternatively,
open the quick setting panel and tap Mobile data to activate it.
Connecting to a Wi-Fi network
Connect the device to a Wi-Fi network to use the Internet or share media files with other
devices. Refer to Wi-Fi for additional options.
Turn off Wi-Fi to save the battery when not in use.
1 On the Apps screen, tap Settings → Wi-Fi. Alternatively, open the quick setting panel
and tap and hold Wi-Fi.
2 Drag the Wi-Fi switch to the right.
3 Select a network from the list of detected Wi-Fi networks. Networks that require a
password appear with a lock icon.
4 Tap CONNECT. After the device connects to a Wi-Fi network, the device will automatically
connect to it any time it is available.
44
Network connectivity
Adding Wi-Fi networks
If the desired network does not appear in the networks list, tap Add Wi-Fi network at the
bottom of the networks list. Enter the network name in Network SSID, select the security
type and enter the password if it is not an open network, and then tap CONNECT.
Forgetting Wi-Fi networks
Any network that has ever been used, including the current network, can be forgotten so the
device will not automatically connect to it. Select the network in the networks list and tap
FORGET.
Using Download booster
Use this feature to download large files faster via Wi-Fi and mobile networks simultaneously.
Before using this feature, ensure that the mobile data connection and Wi-Fi features are
activated. A stronger Wi-Fi signal will provide a faster download speed.
On the Apps screen, tap Settings → Download booster, and then drag the Download
booster switch to the right. Alternatively, open the quick setting panel and tap Download
booster to activate it.
• This feature may not be supported by some devices.
• You may incur additional charges when downloading files via a mobile network.
• When you download large files, the device may heat up. If the device exceeds a set
temperature, the feature will turn off.
• If network signals are unstable, the speed and performance of this feature may be
affected.
• If the Wi-Fi and mobile network connections have significantly different data
transfer speeds, the device may use only the fastest connection.
• This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext
Transmission Protocol Secure (HTTPS). The feature cannot be used with other
protocols, such as FTP.
45
Network connectivity
Using Smart network switch
Use this feature to maintain a stable network connection when you browse webpages,
download content, and more. Before using this feature, ensure that the mobile data
connection and Wi-Fi features are activated.
You may incur additional charges when using this feature via a mobile network.
On the Apps screen, tap Settings → Wi-Fi, and then tick Smart network switch. The device
automatically switches from a Wi-Fi network to a mobile network when the current Wi-Fi
network is weak or unstable. When the Wi-Fi network signal becomes strong, the device
switches from the mobile network back to the Wi-Fi network.
Tethering devices and using mobile hotspots
About tethering and mobile hotspots
Use this feature to share the device’s mobile data connection with computers and other
devices if an Internet connection is unavailable. Connections can be made via the Wi-Fi
feature, USB, or the Bluetooth feature.
You may incur additional charges when using this feature.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
Before using this feature
• Ensure that the Wi-Fi feature is deactivated.
• Ensure that the device’s mobile data connection is activated.
46
Network connectivity
1 On the Apps screen, tap Settings → Tethering and Mobile hotspot → Mobile hotspot.
2 Drag the Mobile hotspot switch to the right.
• appears on the status bar. Other devices can find your device on the Wi-Fi networks
list.
• To set a password for the hotspot, tap → Configure hotspot and select the level of
security. Then, enter a password and tap SAVE.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4 On the connected device, use the device’s mobile data connection to access the Internet.
Using USB tethering
Share the device’s mobile data connection with a computer via a USB cable.
1 On the Apps screen, tap Settings → Tethering and Mobile hotspot.
2 Connect your device to the computer via the USB cable.
3 Tick USB tethering.
appears on the status bar when the two devices are connected.
4 On the computer, use your device’s mobile data connection.
47
Network connectivity
Using Bluetooth tethering
Share the device’s mobile data connection with connected computers and other devices via
Bluetooth.
Before using this feature
• Ensure that your device is paired with the other device via Bluetooth. Refer to Bluetooth
for details.
• Ensure that the computer that you connect to supports the Bluetooth feature.
1 On your device, on the Apps screen, tap Settings → Tethering and Mobile hotspot.
2 Tick Bluetooth tethering.
3 On the connected device, open the Bluetooth settings screen, tap → Internet access.
appears on the status bar when the two devices are connected.
4 On the connected device, use the device’s mobile data connection to access the Internet.
The connection methods may vary depending on the connected devices.
48
Motions & usability features
Control motions
Excessive shaking or impact to the device may result in unintended inputs. Control
motions properly.
Air browse
On the Apps screen, tap Settings → Motions and gestures → Air browse, and then drag the
Air browse switch to the right.
Scroll through pages or lists by moving your hand over the sensor in the direction you want
to scroll.
49
Motions & usability features
Direct call
On the Apps screen, tap Settings → Motions and gestures → Direct call, and then drag the
Direct call switch to the right.
While viewing call, message, or contact details, pick up and hold the device to your ear to
make a call.
Smart alert
On the Apps screen, tap Settings → Motions and gestures → Smart alert, and then drag
the Smart alert switch to the right.
When you pick up the device after it has been idle for some time or when the screen has
turned off, it vibrates if you have missed calls or new messages.
50
Motions & usability features
Mute/pause
On the Apps screen, tap Settings → Motions and gestures → Mute/pause, and then drag
the Mute/pause switch to the right.
Placing palm on screen
Cover the screen with a palm to mute incoming calls or alarms, or to pause media playback.
Turning device over
Turn the device over to mute incoming calls or alarms, or to pause media playback.
51
Motions & usability features
Smart pause
Playback pauses automatically when you look away from the screen. It resumes when you
look at the screen again.
Palm swipe to capture
On the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and
then drag the Palm swipe to capture switch to the right.
Place the side of your hand on the screen and sweep it across the screen from the right to the
left or vice versa to capture a screenshot. The image is saved in the Gallery → → Album
→ Screenshots folder.
It is not possible to capture a screenshot while using some apps.
52
Motions & usability features
Air view
Use this feature to perform various functions while your finger is hovering over the screen.
Point at the screen to preview content or view information in a pop-up window.
On the Apps screen, tap Settings → Air view, and then drag the Air view switch to the right.
Multi window
About Multi window
Use this feature to run two apps on the screen at the same time. You can use this feature to
view emails or use the Internet while you play a video simultaneously.
Launching Multi window
1 On the Apps screen, tap Settings → Multi window, and then drag the Multi window
switch to the right. Alternatively, open the quick setting panel and tap Multi window to
activate it.
2 Tap and hold
to open the Multi window tray.
53
Motions & usability features
3 Tap and hold an app icon and drag it from the tray to the screen. Then, drag another app
icon to a new location on the screen.
App icons marked with
same time.
can be launched in separate windows on the screen at the
Creating a Multi window combination
Use this feature to save the combination of the currently-running Multi window apps.
1 Launch two apps in a split screen Multi window.
2 Open the Multi window tray and tap → Create.
The currently-running Multi window combination is added to the Multi window tray.
54
Motions & usability features
Adjusting the window size
Drag the circle between the app windows up or down to adjust the size of the windows.
Using Multi window options
When you use Multi window apps, select the app window and a blue frame will appear
around it. Tap the circle between app windows to access the following options:
• : Switch locations between Multi window apps.
55
Motions & usability features
• : Drag and drop text or copied images from one window to another. Tap and hold an
item in the selected window and drag it to a location in another window.
Some apps may not support this feature.
• : Maximize the window.
• : Close the app.
Rearranging apps on the Multi window tray
You can rearrange the apps on the Multi window tray.
1 On the Apps screen, tap Settings → Multi window, and then drag the Multi window
switch to the right. Alternatively, open the quick setting panel and tap Multi window to
activate it.
2 Open the Multi window tray and tap
→ Edit.
The device displays the available apps that you can use on the Multi window tray.
56
Motions & usability features
3 Tap and hold an app and drag it to the Multi window tray.
4 Tap Done.
Toolbox
You can easily launch various apps from the toolbox icon while using other apps.
On the Apps screen, tap Settings → Toolbox, and then drag the Toolbox switch to the right.
Alternatively, open the quick setting panel and tap Toolbox to activate it. appears on the
screen.
To launch an app, tap
and select an app.
To move the toolbox icon, tap
and drag it to another location.
To change the apps that are in the toolbox, tap and hold
To hide the toolbox icon, tap and hold
, and then drag it to Edit.
, and then drag it to Remove.
57
Motions & usability features
One-handed operation
You can switch to one-handed operation mode to conveniently operate the device with one
hand.
On the Apps screen, tap Settings → One-handed operation, and then drag the Onehanded operation switch to the right.
To switch to one-handed operation mode, hold the device in one hand. Then, quickly drag
your thumb from the edge of the screen to the center of the screen and back again.
Enlarge or reduce the screen
size.
Open the side menu and
access favorite apps.
Return to the full screen view.
Open the side menu and
access favorite contacts.
Return to the Home screen.
Adjust the volume.
Return to the previous screen.
Open the list of recent apps.
58
Motions & usability features
Managing shortcuts to contacts or apps
You can manage shortcuts to contacts or apps by opening the side menu.
1 Tap or to open the side menu.
2 Tap at the bottom of the side menu.
3 Tap and hold a contact’s image or an app, and then drag it to the side menu.
To delete a shortcut to a contact’s image or an app, tap
4 Tap
.
.
Increasing touch screen sensitivity
Use this feature to operate the screen while wearing gloves.
On the Apps screen, tap Settings → Display, and then tick Increase touch sensitivity.
Alternatively, open the quick setting panel and tap Touch sensitivity to activate it.
• Use leather gloves for better recognition while touching the screen. Other types of
material may not be recognized.
• For best results, tap the screen firmly while wearing gloves.
• The screen may not respond if you are wearing gloves when using the device
through the S view window screen.
59
Phone
Making calls
Tap Phone on the Apps screen.
Tap Keypad, enter a phone number, and then tap to make a voice call, or tap to make a
video call. You can also make calls to phone numbers listed in Logs, Favorites, and Contacts.
View call and message logs.
View favorite contacts.
Enter the number using the
keypad.
View the contacts list.
Access additional options.
Add the number to the contacts
list.
Preview the phone number.
Delete a preceding character.
60
Phone
Making calls from call logs or contact lists
Tap Logs or Contacts, and then drag a contact or a phone number to the right to make a call.
To deactivate the call by dragging an icon to the right feature, tap → Settings → Contacts,
and then deselect Swipe to call or message.
Making calls from the favorites list
You can easily call contacts that you communicate with frequently by adding them to the
favorite contacts list.
To add contacts to the favorites list, tap Contacts, select a contact, and then tap
To make a call to a favorite contact, tap Favorites and select a contact.
61
.
Phone
Number prediction
Tap Keypad.
When entering numbers on the keypad, automatic predictions appear. Select one of these to
make a call.
Speed dial numbers
Tap Keypad.
For speed dial numbers, tap and hold the corresponding digit.
To assign a contact to a speed dial number, tap and hold an available speed dial number on
the keypad, tap OK, and then select a contact. Or, tap Contacts → → Speed dial, select a
number, and then select a contact.
Making an international call
Tap Keypad.
Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone
number, and then tap .
To block outgoing international calls, tap → Settings → Call → More settings → Call
barring. Then, select a call type and tick International calls.
62
Phone
Receiving calls
Answering a call
When a call comes in, drag
outside the large circle.
If a call notification pop-up window appears while you are using an app, tap ANSWER in the
pop-up window.
If the call waiting service is activated, another call can be made. When the second call is
answered, the first call is put on hold.
Rejecting a call
When a call comes in, drag
outside the large circle.
If a call notification pop-up window appears while you are using an app, tap REJECT in the
pop-up window.
To send a message when rejecting an incoming call, drag the reject message bar upwards.
To create various rejection messages, on the Apps screen, tap Phone → → Settings → Call
→ Call rejection → Rejection messages → .
Automatically rejecting calls from unwanted numbers
1 Tap Phone on the Apps screen.
2 Tap → Settings → Call → Call rejection → Auto reject mode → Auto reject numbers.
3 Tap Auto reject list → , enter a number, and then assign a category.
4 Tap SAVE.
Missed calls
If a call is missed, appears on the status bar. Open the notifications panel to view the list of
missed calls. Alternatively, on the Apps screen, tap Phone → Logs to view missed calls.
63
Phone
During a call
During a voice call
The following actions are available:
• : Increase the volume.
• Add call: Dial a second call.
• Keypad: Open the keypad.
• End call: End the current call.
• Speaker: Activate or deactivate the speakerphone. When using the speakerphone, speak
into the microphone at the top of the device and keep the device away from your ears.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
During a video call
Video calling with dual camera mode will be provided for up to 3 minutes. After
3 minutes the device will turn off the rear camera for optimal performance.
Tap the screen to use the following options:
• Switch: Switch between the front and rear camera.
• Mute: Turn off the microphone so that the other party cannot hear you.
• End call: End the current call.
64
Contacts
Adding contacts
Moving contacts from other devices
You can move contacts from other devices to your device. Refer to Moving contacts from
other devices to your device for details.
Creating contacts manually
1 On the Apps screen, tap Contacts → Contacts.
2 Tap and enter contact information.
3 Tap SAVE.
To add a phone number to the contacts list from the keypad, tap Keypad, enter the number,
and then tap Add to Contacts.
Managing contacts
Editing a contact
1 On the Apps screen, tap Contacts → Contacts.
2 Select a contact to edit and tap .
3 Edit the contact information or tap ADD ANOTHER FIELD to add more contact
information.
4 Tap SAVE.
65
Contacts
Deleting a contact
Select a contact to delete, tap → Delete.
Sharing a contact
Select a contact to share, tap → Share name card, and then select a sharing method.
Searching for contacts
On the Apps screen, tap Contacts → Contacts.
Use one of the following search methods:
• Scroll up or down the contacts list.
• Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
• Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
• : Add to favorite contacts.
• /
: Make a voice or video call.
• : Compose a message.
• : Compose an email.
66
Messages & email
Messages
Sending messages
Send text messages (SMS) or multimedia messages (MMS).
You may incur additional charges for sending or receiving messages while you are
outside your home service area.
1 Tap Messages on the Apps screen.
2 Tap .
3 Add recipients and enter a message.
Access additional options.
Enter recipients.
Select contacts from the
contacts list.
Attach files.
Send the message.
Enter emoticons.
Enter a message.
4 Tap
to send the message.
67
Messages & email
Sending scheduled messages
While composing a message, tap → Schedule message. Set a time and date and tap SET.
• If the device is turned off at the scheduled time, is not connected to the network,
or the network is unstable, the message will not be sent.
• This feature is based on the time and date set on the device. The time and date
may be incorrect if you move across time zones and the network does not update
the information.
Adding contacts to the priority list
Set contacts that you communicate with frequently as priority contacts. Send them messages
by selecting a contact icon from above the messages list.
Tap Tap to add priority senders. → INBOX or CONTACTS, select contacts to add, and then
tap DONE. To add more contacts, tap .
To remove contacts from the priority list, tap and hold a contact, and then tap
→ DONE.
Viewing incoming messages
Incoming messages are grouped into message threads by contact. Select a contact to view
the person’s messages.
You may incur additional charges for sending or receiving messages while you are
outside your home service area.
Email
Setting up email accounts
Tap Email on the Apps screen.
Set up an email account when opening Email for the first time.
Enter the email address and password. Tap NEXT for a private email account, such as Google
Mail, or tap MANUAL SETUP for a company email account. After that, follow the on-screen
instructions to complete the setup.
To set up another email account, tap
→ MANAGE ACCOUNTS →
68
.
Messages & email
Sending messages
Tap Email on the Apps screen.
Tap
at the bottom of the screen. Enter recipients, subject, and message, and then tap
Tap
to add a recipient from the contacts list.
Tap
to attach images, videos, and others.
Tap →
.
to insert images, events, and others into the message.
Sending scheduled messages
While composing a message, tap → Schedule email. Tick Schedule email, set a time and
date, and then tap DONE.
• If the device is turned off at the scheduled time, is not connected to the network,
or the network is unstable, the message will not be sent.
• This feature is based on the time and date set on the device. The time and date
may be incorrect if you move across time zones and the network does not update
the information.
Reading messages
Tap Email on the Apps screen.
Tap , select an email account to use, and new messages are retrieved. To manually retrieve
new messages, tap .
Tap a message to read.
Gmail
Use this app to quickly and directly access the Google Mail service.
Tap Gmail on the Apps screen.
• This app may not be available depending on the region or service provider.
• This app may be labeled differently depending on the region or service provider.
69
Camera
Taking photos or videos
About taking photos or videos
Use this app to take photos or videos.
Use Gallery to view photos and videos taken with the device’s camera. Refer to Viewing
content on the device for details.
Camera etiquette
• Do not take photos or videos of other people without their permission.
• Do not take photos or videos where legally prohibited.
• Do not take photos or videos in places where you may violate other people’s privacy.
• The camera automatically shuts off when unused.
• Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
• The front camera lens is suitable for taking wide-angle photos. Minor distortion
may occur in wide-angle photos and does not indicate device performance
problems.
1 Tap Camera on the Apps screen.
2 Tap the image on the preview screen where the camera should focus.
70
Camera
3 Tap
to take a photo or
to take a video.
• To change the focus while taking a video, tap where you want to focus. To focus on the
center of the screen, tap .
• To capture an image from the video while recording, tap
.
Display current
mode.
Switch between the
front and rear
camera.
Start taking a video.
Activate or
deactivate selective
focus mode.
Take a photo.
Change the
shooting mode.
Activate or
deactivate HDR (Rich
tone).
View photos and
videos you have
taken.
Change camera
settings.
Viewing photos or videos
You can view photos or videos immediately after taking them by opening the preview
thumbnail on the camera screen.
Tap the preview thumbnail at the bottom right of the screen.
71
Camera
Using the HDR (Rich tone) effect
Take photos with rich colors and reproduce details even in bright and dark areas.
On the Apps screen, tap Camera →
, and then take a photo.
Without effect
With effect
Using selective focus mode
Use the out-of-focus effect to blur the background and make your subject stand out.
Without effect
With effect
72
Camera
Before using this mode
• It is recommended that you position subjects between 10-50 cm from the device. Place
subjects that you want to focus on close to the device.
• When taking photos, ensure there is sufficient distance between the subject and the
background. The distance should be more than twice the distance between the device
and the subject.
• The quality of photos taken by the device may be affected in the following situations:
– – Photos of subjects that are moving.
– – Photos that are taken when the device is moving.
– – Indoor photos, low-light conditions, or if there is strong light behind a subject.
– – Photos using a background that cannot be distinguished from the subject, such as
shadows or plain-colored walls.
1 Tap Camera on the Apps screen.
2 Tap at the left side of the screen.
If
does not appear, tap
→ Selective focus to activate it.
3 Tap the image on the preview screen where the camera should focus.
4 Tap to take a photo.
5 Tap the preview thumbnail at the bottom right of the screen to edit the photo.
6 Tap and select one of the following:
• Near focus: Make the subject stand out and blur the background around the subject.
• Far focus: Blur the subject and make the background stand out around the subject.
• Pan focus: Make the subject and its background stand out.
7 Tap
.
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Camera
Launching Camera on the locked screen
To quickly take photos of special moments, launch Camera on the locked screen.
1 On the locked screen, drag outside the large circle.
2 Tap the image on the preview screen where the camera should focus.
3 Tap to take a photo or to take a video.
Using the shooting mode
Several photo effects are available.
On the Apps screen, tap Camera → MODE.
• Auto: Use this to allow the camera to evaluate the surroundings and determine the ideal
mode for the photo.
• Beauty face: Take a photo with lightened faces for gentler images.
• Panorama: Take a photo composed of many photos strung together. The device
in Gallery.
identifies the photo with
To get the best shot, follow these tips:
– – Move the camera slowly in one direction.
– – Keep the camera’s viewfinder within the guide frame.
– – Avoid taking photos of a subject in front of unrecognizable backgrounds, such as
empty skies or plain walls.
• Virtual tour: Take photos of a space by moving the device and shooting from different
angles to create a stereoscopic image. The device identifies the photo with in Gallery.
• Shot & more: Take a series of photos and apply various effects to them. The device
in Gallery.
identifies the photos with
74
Camera
• Dual Camera: Take landscape photos or videos with the rear or the front camera. The
image captured by the front camera appears in an inset window in the image taken by
the rear camera, or vice versa.
• Manage modes: Select the shooting modes to appear on the mode selection screen.
• Download: Download more shooting modes from Galaxy Apps.
Using shot & more mode
About shot & more mode
Use this mode to take a series of photos and modify them by applying various effects using
the shooting modes.
The zoom function is not available while taking photos in this mode.
1 Tap Camera on the Apps screen.
2 Tap MODE → Shot & more.
3 Tap .
The device takes a series of photos and displays the available shooting modes.
4 Select a shooting mode and apply an effect to the photos.
• Best photo: Take a series of photos and save the best one. To view other photos in the
series, scroll left or right. The device recommends the best photo and identifies it with
.
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Camera
• Best face: Take multiple group shots at the same time and combine them to create the
best possible image. Tap the yellow frame on each face and choose the best individual
pose for each subject from the poses that appear at the bottom of the screen. Then,
merge the images into a single photo. The device recommends the best photo and
identifies it with .
• Drama shot: Take a series of photos and combine them to create an image that shows
motion trails.
• Eraser: Erase moving objects in the background. Tap
to restore the original photo.
to erase moving objects. Tap
• Panning shot: Apply an effect to the subject’s background that makes the subject
appear to be moving fast. Tap Objects to select a subject. Tap Motion blur to change
the angle of blurring to apply to the background. Tap and draw a circle with your
finger around the large circle to adjust the angle of blurring. To adjust the level of
background blurring, drag the screen to the left or the right.
5 Tap
.
Drama shot
1 Tap Camera on the Apps screen.
2 Tap MODE → Shot & more.
3 Tap .
The device takes a series of photos and displays available effects.
4 When you are finished taking photos, tap Drama shot.
5 Select more photos that have motion trails you want to use at the bottom of the screen.
To edit the motion trails of selected photos, tap
and select a photo.
Tap to display subject’s motion trails or tap
photo as desired and tap DONE.
to erase the motion trails. Edit the
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Camera
6 Tap
to save.
To get the best shot, follow these tips. The device may not take photos properly in
other shooting conditions.
• Hold the camera steady and remain still while taking photos.
• Take photos of a subject that is moving in one direction.
• Take photos with backgrounds that are free of moving objects.
• Avoid taking photos of a subject and background with similar colors.
Using dual camera mode
When you take a landscape photo with the rear camera, the photo or video captured by the
front camera appears in an inset window, or vice versa. Use this feature to take a beautiful
landscape photo and a self-portrait simultaneously.
On the Apps screen, tap Camera → MODE → Dual Camera to switch to dual camera mode.
Tap to take a photo or tap to take a video.
Switch between the
front and rear
camera.
Tap to resize it or
move the location.
Select among
various styles that
are available.
• You can record videos in dual camera mode for up to 5 minutes in Full HD and up
to 10 minutes in HD or VGA.
• While taking videos in this mode, sound is recorded by the internal microphone.
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Camera
Using virtual tour mode
About virtual tour mode
Use this shooting mode to take photos in a space by moving forwards, or rotating left or right.
Photos of the space are taken from different angles. You can view the photos in a slideshow
and simulate actually moving through the space.
1 Tap Camera on the Apps screen.
2 Tap MODE → Virtual tour.
3 Move with the device to position the dot inside the large circle in the center of the
preview screen. The device detects when you stop and starts to take photos from that
position in the space.
4 Move slowly forwards, or rotate left or right while taking photos. Whenever the dot is
inside the large circle, the device takes a photo automatically.
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Camera
5 Move with the device slowly in the direction of the arrow. When the dot is in the center of
the large circle, the device starts taking photos. Repeat this action to take more photos.
To see a preview of the photo, tap at the bottom left of the screen. The direction where
images were taken is displayed on each preview thumbnail.
To delete the last photo that was taken, tap Undo.
6 To finish, tap
.
Viewing photos
View a series of photos taken from different locations and directions.
1 On the Apps screen, tap Gallery.
2 Select an image with the icon on the image thumbnail.
3 Tap .
The device displays the photos in a slideshow.
Display movement
paths.
Drag to view the
photo from other
locations and
directions.
Start or pause the
slideshow.
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Camera
Applying filter effects
Use the filter effects to take unique photos or videos.
1 Tap Camera on the Apps screen.
2 Tap → Effects, and then select an effect to apply.
To download more effects, tap Download.
To change the order of effects or hide effects from the list, tap Manage effects.
Using the zoom feature
Zoom in and out the screen when taking photos or videos.
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
The zoom in/out effect is available when using the zoom feature while shooting
video.
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Camera
Using remote viewfinder mode
Use your device as a viewfinder for another device. You can control the other device remotely
to take photos or videos from a distance. Your device displays the same image that is
displayed on the connected device.
1 Tap Camera on the Apps screen.
2 Tap → Remote viewfinder.
3 Tap EASILY CONNECT VIA NFC or WI-FI DIRECT SETTINGS to connect to another device.
• EASILY CONNECT VIA NFC: Activate the NFC feature on both devices.
• WI-FI DIRECT SETTINGS: Activate the Wi-Fi Direct feature on both devices.
4 Tap the image on the preview screen where the device should focus.
5 Tap to take the photo displayed on the connected device’s viewfinder.
Ensure that the device you want to connect to supports the remote viewfinder mode.
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Camera
Changing Camera settings
Reorganizing camera shortcuts
1 On the Apps screen, tap Camera → .
2 Tap and hold an item and drag it to a slot at the left of the screen.
You can reorganize camera shortcuts for fast and easy access on the preview screen.
Configuring settings
On the Apps screen, tap Camera → . Not all of the following options are available in both
still camera and video camera modes. The available options vary depending on the mode
used.
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Gallery
Viewing content on the device
1 Tap Gallery on the Apps screen.
Search for images or videos.
Launch Camera.
Sort images or videos by time,
album, and more.
Access additional options.
Images and videos
2 Select an image.
• Selecting multiple images:
When you tap and hold an image,
select more.
appears on the image. Then, tap images to
• Selecting all images:
When you tap and hold an image,
appears on the image. Then, tap 1 selected.
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Gallery
3 Select an option.
Send the image to others.
Modify the image.
Move to the previous screen.
Access additional options.
Search for other devices to view
the image.
Delete the image.
Viewing content stored on other devices
You can view content stored on other devices if the devices are registered with Samsung Link.
Sign in to your Samsung account to view a list of other devices that have content available
to view. Ensure that the registered devices are turned on and connected to a Wi-Fi or mobile
network. Visit link.samsung.com for more information.
You may incur additional charges when you access content stored on other devices
via the mobile network. To avoid additional charges, use the Wi-Fi feature.
Tap
, select a device under Registered devices, and then select content.
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Gallery
Modifying content on the device
Using studio mode
While viewing images or videos, you can use the editing features in studio mode to edit the
content.
On the Apps screen, tap Gallery → → Studio.
• Photo studio: Edit images by applying various effects.
• Collage studio: Combine several images together to create a collage.
• Shot & more: Apply various effects to the images you have taken.
• Video clip studio: Edit or create videos with multiple images.
• Video trimmer: Trim video segments.
Editing images
1 Tap Gallery on the Apps screen.
2 Tap → Studio → Photo studio, and then select an image.
3 Edit the image by applying various effects.
Apply effects to the image.
Correct red-eye, adjust and
retouch faces, or make the
background blurry.
Adjust the saturation or
brightness of the image.
Decorate the image by adding
stickers, inserting a frame, or
drawing on the image.
Crop, rotate, or resize the image.
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Gallery
4 Tap DONE → .
5 Select a save option and tap SAVE.
The edited photo is saved in the Studio folder. To open the folder, tap Gallery →
Album → Studio.
→
Editing videos
1 Tap Gallery on the Apps screen.
2 Tap → Studio → Video clip studio.
3 Select videos to edit and tap DONE.
You can also select images to create a video.
4 Edit the video by applying various effects.
Select background music.
Discard the video clip.
Save the video clip.
Change the order of videos or
images in the video clip, or add
more files.
Preview the video clip.
Play the video clip.
Adjust the length of the video
clip.
Apply effects to the video clip.
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Gallery
5 Tap .
6 Select a save option and tap SAVE.
The edited video is saved in the Studio folder. To open the folder, tap Gallery →
Album → Studio.
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→
Internet & SNS
Internet
Browsing webpages
1 Tap Internet on the Apps screen.
2 Tap the address field. To change the search engine, tap the search engine icon next to the
web address field.
3 Enter the web address or a keyword, and then tap Go. To search the web by voice, tap
To view the toolbars, drag your finger downwards slightly on the screen.
Access additional options.
Refresh the current webpage.
Move to the home page.
View your bookmarks, saved
pages, and recent Internet
history.
Move to the previously-visited
page.
Open the webpage window
manager.
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.
Internet & SNS
Chrome
Use this app to search for information and browse webpages.
Tap Chrome on the Apps screen.
This app may not be available depending on the region or service provider.
Tap the address field, enter the web address or a keyword, and then tap Go.
Hangouts
Use this app to chat and socialize with your friends individually or in groups.
Tap Hangouts on the Apps screen.
This app may not be available depending on the region or service provider.
Select a friend from the friends list or enter data to search and select a friend from the results
to start chatting.
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S Health
About S Health
Use this app to set your calorie intake and calorie burning levels based on your physical
statistics. You can use it to record the actual calories you eat and burn. Also, the app
recommends exercises and provides health tips to help you maintain a balanced-lifestyle.
Tap S Health on the Apps screen.
Starting S Health
When running this app for the first time, read and agree to the terms and conditions, and
then set up a user profile.
1 Tap S Health on the Apps screen.
2 Follow the on-screen instructions to complete the setup.
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S Health
Using S Health
You can view the key information from S Health menus and trackers to monitor your wellness
and fitness.
Tap S Health on the Apps screen.
Access additional options.
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S Health
Measuring steps taken
The device counts the number of steps you have taken and measures the distance traveled. It
also measures the calories you have burnt using a sensor.
On the S Health main screen, tap Steps.
The device measures your step count, distance traveled, and burnt calories, and displays them
in real-time.
The measurements are saved.
View the logs of your daily steps.
Access additional options.
Step count
Target number of steps
View your step count in a graph.
Distance you have walked
Calories you have burnt
• You may experience a brief delay while the Steps monitors your steps and displays
your step count.
• If you use the Steps monitor while traveling by car or train, vibration may affect
your step count.
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S Health
Using the additional menus
You can download and install various apps that are compatible with this app.
1 Tap MORE → Partner apps.
2 Select an app.
3 Follow the on-screen instructions and install the app.
• The personal information collected by S Health may be stored on the device
for informative purposes only. Samsung does not receive, store, nor transmit
your personal information. (But if you sign in to your Samsung account from S
Health, your data may be saved on the server for data backup purposes.) Personal
information may be stored until the completion of such purposes. You can delete
personal data stored by S Health by using the Reset data option in the Settings
menu or by uninstalling the app. Resetting the data will delete all information
stored in the server. To delete any data you have shared with social networks or
transferred to storage devices, you must delete them separately.
• You assume full responsibility for the inappropriate use of data shared on social
networks or transmitted to others. Use caution when sharing your personal data
with others.
• To secure your personal information, on the S Health main screen, tap MORE →
Settings → Password, and then set a password.
• If the device is connected to measuring devices, verify the communication protocol
to confirm proper operation. If you use a wireless connection, such as Bluetooth or
ANT+, the device may be affected by electronic interference from other devices.
Avoid using the device near other devices that transmit radio waves.
• The content used in the S Health app may vary depending on the software version
of the app. The services provided with the app are subject to change or the
cancellation of support without prior notice.
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Voice features
S Voice
About S Voice
Use this app to command the device by voice to perform various features.
Tap S Voice on the Apps screen. Alternatively, press the Home button twice.
To deactivate the access by pressing the Home button, tap → Settings, and then deselect
Open via the home key.
This app may not be available depending on the region or service provider.
Setting the language
Tap → Settings → Language, and then select a language.
The selected language is applied to S Voice only, not to the device’s display language.
Using S Voice
When you launch S Voice, the device starts voice recognition and the microphone icon turns
blue.
Say a voice command.
If the device recognizes the command, the device will perform the corresponding action.
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Voice features
Tips for better voice recognition:
• Speak clearly.
• Speak in quiet places.
• Do not use offensive or slang words.
• Avoid speaking in dialectal accents.
The device may not recognize your commands or may perform unwanted commands
depending on your surroundings or how you speak.
Waking up S Voice in standby mode
If S Voice is not used for a certain period, it automatically switches to standby mode.
Tap the microphone icon or say “Hi Galaxy” to the device to resume voice recognition.
Changing the wake-up command
You can change the wake-up command from “Hi Galaxy”. The wake-up command is used to
launch S Voice when the device is in standby mode.
Tap → Settings → Voice wake-up → Set wake-up command.
Disabling voice feedback
Tap → Disable Voice feedback. The device stops providing voice feedback when you say
commands.
Correcting unwanted voice commands
You can edit the voice commands if the device does not recognize them correctly.
To correct a voice command, tap the last speech bubble that contains your spoken text and
edit the text with the keyboard.
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Voice features
Voice Recorder
Recording voice memos
Tap Voice Recorder on the Apps screen.
Tap to start recording. Speak into the microphone. Tap
recording, tap . Tap to finish recording.
While recording a voice memo, tap
to pause recording. To cancel
to insert a bookmark.
Access additional options.
Recording elapsed time
Start recording.
Display the list of voice memos.
Change the recording mode.
To set the device to remove background noise, tap → Settings, and then tick Noise
reduction.
Saving files with contextual tags
Add contextual tags, such as locations and dates, to filenames when saving voice memos.
Tap → Settings, and then tick Contextual filename. The device adds the recording date to
a filename. To add the location where a voice memo is recorded, tap → Settings, and then
tick Location tags.
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Voice features
Playing voice memos
Tap Voice Recorder on the Apps screen.
Tap
and select a voice memo to play.
• : Trim the voice memo.
• : Set a portion of the voice memo for looped play.
• : Adjust the playback speed.
• : Skip a silent portion in the voice memo.
• : Insert bookmarks on the voice memo.
• /
• /
: Pause or resume playback.
: Skip to the previous or next voice memo.
Using the bookmarks list
You can mark specific points in a voice memo with bookmarks. Each bookmark is marked
with a bookmark icon on the voice memo.
To view the bookmark details while a voice memo is playing, tap → Bookmarks. Select a
bookmark from the bookmark list to play the voice memo from that position.
Managing voice memos
On the Apps screen, tap Voice Recorder →
Tap
to search for voice memos.
Tap
to delete voice memos.
.
Renaming voice memos
Tap and hold the voice memo, tap → Rename, enter the name for the voice memo, and
then tap RENAME.
Managing categories
Tap → Edit categories →
, enter a category name, select a color, and then tap DONE.
To change or assign voice memo categories, in the list of voice memos, tap and hold the voice
memo. Then, tap → Change category, and then select the category.
To filter voice memos by category, tap → Filter by category, and then select the category.
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Voice features
Voice Search
Use this app to search webpages by speaking.
Tap Voice Search on the Apps screen.
This app may not be available depending on the region or service provider.
Say a keyword or phrase when Listening... appears on the screen.
Car mode
About car mode
Use this mode to control the device while you are driving. You can listen to messages and
music by using voice commands and without touching the device.
Open the quick setting panel and tap Car mode to activate it.
Do not look at the screen or perform functions with your hands while driving.
• Navigation maps, your current location, and other navigational data may differ
from actual location information. You should always pay attention to road
conditions, traffic, and any other factors that may affect your driving. Follow all
safety warnings and regulations while driving.
• You may incur additional charges when using the navigation feature.
• This app may not be available depending on the region or service provider.
• This mode is not supported in some languages.
Before using this mode
• Ensure that the vehicle that you connect your device to supports the Bluetooth feature.
• Ensure that the Bluetooth feature of your device and the vehicle is activated when you
register the vehicle to the device.
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Voice features
Starting car mode
When running this app for the first time, follow the on-screen instructions to complete the
setup.
1 Open the quick setting panel and tap Car mode to activate it.
2 When the car mode screen appears, tap NEXT.
3 Read and agree to the terms and conditions, and then tap NEXT.
4 Read the warning content and tap NEXT.
5 Tap YES to connect your device and a vehicle via Bluetooth.
When the device cannot search for the vehicle, on the device, tap SEARCH FROM
MOBILE DEVICE and register the vehicle manually.
6 When you finish registration, tap NEXT.
7 Read the on-screen instructions and tap START.
When you finish the setup, the car mode main screen appears.
Registering a vehicle
When you register a vehicle to your device, you can listen to voice feedback from the device
via the car’s speakers. You can also set the device to activate car mode automatically when it
connects to the vehicle, and more.
1 Tap → Settings → My cars → Add car.
2 Follow the on-screen instructions to connect the device and the vehicle.
If the vehicle cannot detect your device, tap SEARCH FROM MOBILE DEVICE to search
for the vehicle on your device.
• Before registering your vehicle, start the vehicle and turn on the radio.
• While you are registering a vehicle to the device, place the device near the vehicle.
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Voice features
Activating car mode automatically
You can set the device to activate car mode when the device and a vehicle are connected via
Bluetooth.
When you finish registering the vehicle, tap → Settings → My cars, and then tick Auto
Open via Bluetooth.
Adding shortcuts to frequently-visited places
Save shortcuts to frequently-visited places to easily search for routes.
1 Tap → Settings → Registered Places.
2 Tap Home, Work, or Car.
To add new places, tap
then tap DONE.
, enter a place name, set a location recognition method, and
3 Tap Select method and select a location recognition method, such as maps, Wi-Fi, or
Bluetooth.
4 Tap DONE.
Using car mode menus
Open the quick setting panel and tap Car mode to activate it.
When the car mode main screen appears, say “Hi, Galaxy,” or tap the upper part of the screen,
and say a voice command. Alternatively, you can use menus on the screen by tapping them.
• If car mode is running in the background, you can use a voice command to wake
up car mode. This feature is not available if the device is already set to launch
Google by saying “OK Google”. To deactivate wake-up voice command, on the
Apps screen, tap Settings → Language and input → Google voice typing → “Ok
Google” detection.
• “Ok Google” detection may not be available depending on the region or service
provider.
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Voice features
Access additional
options.
Activate the voice
command feature.
Make calls.
Listen to music.
Send messages.
Get directions.
Using the navigation feature
Open the quick setting panel and tap Car mode to activate it.
Navigating to a preset destination
The device navigates you to the preset destination. Before using this feature, save shortcuts to
frequently-visited places to easily search for routes. Refer to Adding shortcuts to frequentlyvisited places for details.
1 On the car mode main screen, say “Hi Galaxy” or tap the upper part of the screen.
2 Say “Navigation” and the name of the preset destination using a voice command.
Alternatively, tap Navigation and select a preset destination, such as Home, Work, or My
Place.
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Voice features
Navigating to a destination
Select a location precisely by tapping and holding your finger on the map. Or, use a voice
command to navigate to a destination.
1 On the car mode main screen, say “Hi Galaxy” or tap the upper part of the screen.
2 Say “Navigation” or tap Navigation.
3 Say a keyword or the address for the location using a voice command. Alternatively, tap
Map and enter a keyword or the address for the location.
To search for a location, tap the search field.
4 Say “Route” or tap Route.
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Multimedia
Music
Playing music
Tap Music on the Apps screen.
Select a music category, and then select a song to play.
Search for other devices to play
the file.
Access additional options.
Adjust the volume.
Set the file as your favorite song.
Turn on shuffle.
Change the repeat mode.
Open the playlist.
Add the song to a playlist.
Skip to the previous song. Tap
and hold to move backwards
quickly.
Skip to the next song. Tap and
hold to move forwards quickly.
Pause and resume playback.
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Multimedia
Playing music stored on other devices
Search for music that is stored on other devices and play it on your device.
Tap Music on the Apps screen.
Accessing music on a registered device
Tap DEVICES and select a device in Registered devices to access and play music. You can
play the song on the devices that are registered to Samsung link. Visit link.samsung.com for
more information. Ensure that the registered devices are turned on and connected to a Wi-Fi
or mobile network.
You may incur additional charges when you access content stored on other devices
via the mobile network. To avoid additional charges, use the Wi-Fi feature.
Accessing music on a nearby device
Tap DEVICES and select a device in Nearby devices to access and play music. You can play
the song on the devices with content sharing feature activated.
To activate the feature, on the Apps screen, tap Settings → Nearby devices, and then drag
the Nearby devices switch to the right. Refer to Nearby devices for more settings.
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Multimedia
Video
Playing videos
Tap Video on the Apps screen.
Select a video to play.
Search for other
devices to play the
file.
Adjust the volume.
Move forwards or
backwards by
dragging the bar.
Pause and resume
playback.
Access additional
options.
Change screen ratio.
Switch to the
pop-up video player.
Skip to the previous
video. Tap and hold
to move backwards
quickly.
Skip to the next
video. Tap and hold
to move forwards
quickly.
To customize the control panel location during playback, tap → Settings, tick Mini
controller, and then tap CLOSE. Then, tap or to move the control panel to either side of
the screen.
This feature is available only in landscape orientation.
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Multimedia
Playing videos stored on other devices
Search for videos that are stored on other devices and play them on your device.
Tap Video on the Apps screen.
Accessing a video on a registered device
Tap DEVICES and select a device in Registered devices to access and play the video. You can
play the video on the devices that are registered to Samsung link. Visit link.samsung.com for
more information. Ensure that the registered devices are turned on and connected to a Wi-Fi
or mobile network.
You may incur additional charges when you access content stored on other devices
via the mobile network. To avoid additional charges, use the Wi-Fi feature.
Accessing a video on a nearby device
Tap DEVICES and select a device in Nearby devices to access and play the video. You can play
the video on devices that have the content sharing feature activated.
To activate the content sharing feature, on the Apps screen, tap Settings → Nearby devices,
and then drag the Nearby devices switch to the right. Refer to Nearby devices for more
settings.
YouTube
Use this app to watch videos from the YouTube website.
Tap YouTube on the Apps screen.
This app may not be available depending on the region or service provider.
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Multimedia
Flipboard
Use this app to access your personalized magazines.
Tap Flipboard on the Apps screen.
This app may not be available depending on the region or service provider.
To start your Flipboard, flick up on the greeting page, and select news topics.
Select a cover story or a topic, flick through the Flipboard pages, and then select an article to
read.
Google+
Use this app to stay connected with people via Google’s social network service.
Tap Google+ on the Apps screen.
This app may not be available depending on the region or service provider.
Tap Home to change the category, and then scroll up or down to view posts from your circles.
Photos
Use this app to manage photos, albums, and videos that you have saved on the device and
uploaded to Google+.
Tap Photos on the Apps screen.
This app may not be available depending on the region or service provider.
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Multimedia
Play Games
Use this app to download and play games.
Tap Play Games on the Apps screen.
This app may not be available depending on the region or service provider.
Play Music
Use this app to listen to music from the device or stream music from the Google cloud
service.
Tap Play Music on the Apps screen.
This app may not be available depending on the region or service provider.
Play Newsstand
Use this app to read the latest news articles.
Tap Play Newsstand on the Apps screen.
This app may not be available depending on the region or service provider.
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Security
Finger Scanner
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
• The Home button contains a fingerprint recognition sensor. Ensure that the Home button
is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
• The screen protector supplied with the device may cause the fingerprint recognition
sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.
• Ensure that the fingerprint recognition area and your fingers are clean and dry.
• The device may not recognize fingerprints that are affected by wrinkles or scars.
• The device may not recognize fingerprints from small or thin fingers.
• To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
• Do not drag your finger too quickly or slowly. Drag your finger at a moderate speed to
allow the device to recognize it.
• In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
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Security
Registering fingerprints
1 On the Apps screen, tap Settings → Finger Scanner → Fingerprint manager.
2 Read the on-screen information and tap OK.
3 Place your finger on the fingerprint area at the bottom center of the screen.
4 Tap and hold the screen in the fingerprint area, and then drag your finger downwards
over the Home button.
Repeat this action using the same finger until the fingerprint is registered.
If you bend your finger or use a fingertip, the device may not recognize your
fingerprints.
5 Tap DONE to finish scanning your fingerprint. Or, tap REGISTER to register an additional
fingerprint.
6 When a screen appears requesting to register a backup password, enter the backup
password, and then tap CONTINUE.
7 Enter the backup password again to verify it, and then tap OK.
You can use the backup password instead of scanning your fingerprints.
8 When a fingerprint lock pop-up window appears, tap OK. You can use your fingerprints to
unlock the screen.
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Security
Managing registered fingerprints
You can delete or rename your registered fingerprints.
On the Apps screen, tap Settings → Finger Scanner → Fingerprint manager.
To delete fingerprints, tap → Deregister, select fingerprints, and then tap DONE → OK.
To rename a fingerprint, tap → Select, select a fingerprint, tap
name, and then tap OK.
, and then enter a new
Changing the alternative password
You can change the password that you use as an alternative to scanning your fingerprints.
1 On the Apps screen, tap Settings → Finger Scanner → Change backup password.
2 Enter the backup password.
3 Enter a new password and tap CONTINUE.
4 Enter the password again and tap OK.
Unlocking the screen with fingerprints
You can unlock the screen with the registered fingerprints.
On the Apps screen, tap Settings → Finger Scanner → Screen lock → Fingerprint.
Alternatively, on the Apps screen, tap Settings → Lock screen → Screen lock → Fingerprint.
Verifying the Samsung account password
Use fingerprints to verify your Samsung account password. You can use a fingerprint instead
of entering your password, for example, when you purchase content from Galaxy Apps.
On the Apps screen, tap Settings → Finger Scanner → Verify Samsung account, and then
drag the Verify Samsung account switch to the right.
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Using fingerprints for purchases via PayPal
You can make purchases by scanning your fingerprints.
This feature may not be available depending on the region or service provider.
1 On the Apps screen, tap Settings → Finger Scanner → Pay with PayPal.
2 Tick FIDO Ready™ support and PayPal, and then tap INSTALL.
3 When the installation is complete, tap LINK PAYPAL ACCOUNT.
4 Follow the on-screen instructions to sign in to the PayPal website and register your
fingerprints.
Private mode
About private mode
Use this mode to prevent others from using or accessing specific content, such as images and
documents, stored on the device. You can save content to a specific location and deactivate
private mode to hide items securely.
Hiding content
1 On the Apps screen, tap Settings → Private mode, and then drag the Private mode
switch to the right. Alternatively, open the quick setting panel and tap Private mode to
activate it.
When you activate private mode for the first time, set an unlock code and a backup PIN.
2 Enter the private mode unlock code.
When this mode is activated,
appears at the top of the screen.
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Security
3 To select items to hide, tap and hold an item in the list, tick items to select, and then tap
→ Move to Private.
Items that are moved to private mode appear with
on them.
4 When you have selected the items to hide, on the Apps screen, tap Settings → Private
mode, and then drag the Private mode switch to the left. Alternatively, open the quick
setting panel and tap Private mode to deactivate it.
The selected items will disappear from the screen.
Ensure that all files are saved or moved properly before deactivating private mode.
Viewing hidden content
You can only view hidden items when private mode is activated.
1 On the Apps screen, tap Settings → Private mode, and then drag the Private mode
switch to the right. Alternatively, open the quick setting panel and deactivate Private
mode.
2 Enter the private mode unlock code.
3 On the Apps screen, tap My Files → Private.
All items moved in private mode appear on the screen.
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Safety
Emergency mode
About emergency mode
Use this mode to extend the device’s standby time when you are in an emergency situation.
When this mode is activated, the screen’s brightness decreases and battery consumption is
reduced by restricting some features. You can also turn on the flash, sound alarms, and send
your location information to others in a message.
Activating emergency mode
Press and hold the Power button, and then tap Emergency mode. Alternatively, on the
Apps screen, tap Settings → Safety assistance → Emergency mode, and then drag the
Emergency mode switch to the right.
You may incur additional charges for sending messages or using the mobile network.
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Safety
Access additional options.
Turn on the flash.
Sound alarms.
Send your current location
information in a message.
Launch Phone.
Launch Internet.
Add more apps to use.
Remaining battery power and
estimated battery standby time
Make an emergency call.
The estimated maximum standby time shows the time remaining before the battery
power runs out if the device is not used. Standby time may vary depending on your
device settings and operating conditions.
Deactivating emergency mode
To deactivate emergency mode, press and hold the Power button, and then tap Emergency
mode. Alternatively, tap → Turn off Emergency mode. Emergency mode is deactivated.
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Safety
Sending help messages
About sending help messages
You can preset contacts to send a message to in an emergency. Send messages to your
primary contacts by quickly pressing the Power button three times.
On the Apps screen, tap Settings → Safety assistance.
Some features may not be available depending on the region or service provider.
Adding primary contacts
1 On the Apps screen, tap Settings → Safety assistance.
2 Tap Manage primary contacts → Create primary contact.
3 Tap Create contact and enter contact information or tap Select from contacts to add an
existing contact as a primary contact.
Setting help messages
On the Apps screen, tap Settings → Safety assistance → Send help messages, drag the
Send help messages switch to the right, and then select content to include in help messages.
Sending help messages
In an emergency situation, quickly press the Power button three times. The device sends
messages to your primary contacts. The messages include your location information.
You may incur additional charges for sending messages or using the mobile network.
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Severe weather notification (Geo News)
About severe weather notification (Geo News)
Use this feature to receive notifications about severe weather conditions close to your current
location.
• The feature identifies your location and provides you with information about
disasters if they occur in your area. The information provided may differ depending
on the service provider in your current location.
To view information about severe weather conditions and the regions and
languages that the information is available in, visit www.samsung.com/geonews.
• You may incur additional charges if you receive notifications from a weather
forecasting service while you are roaming.
Receiving notifications
On the Apps screen, tap Settings → Safety assistance → Geo News, and then drag the Geo
News switch to the right.
Pop-up notifications
Tick Geo News notification pop-ups.
The device displays the notification in a pop-up window. You can make an emergency call or
send emergency messages to preset contacts from the pop-up window.
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Safety
Using the geo news widget
You can view your current location and information about disasters in your region in the Geo
News widget.
On the Home screen, scroll left and tap the Geo News widget.
Access additional
options.
Current location
Disaster information for
your current location.
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Utilities
S Finder
Use this app to search for content on the device and via the Internet. You can apply various
filters and view the search history.
Open the notifications panel and tap S Finder.
Searching for content
Tap the search field and enter a keyword, or tap
To get more refined results, tap Filter.
Managing the search history
To delete the history, tap
next to an item.
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and say a keyword.
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S Planner
Starting S Planner
Use this app to manage events and tasks.
Tap S Planner on the Apps screen.
Change view mode.
Access additional options.
Go to today's date.
Create events or tasks.
Creating events or tasks
1 Tap S Planner on the Apps screen.
2 Tap . Alternatively, select a date with no events or tasks in it and tap the date again.
If the date already has saved events or tasks in it, tap the date and tap
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3 Select either event or task and enter details.
• Add event: Set a start and end date for an event. You can set an optional repeat
setting.
• Add task: Add a task to do on a specific date. You can set an optional priority setting.
Select an item.
Select a calendar to use or sync
with.
Enter a title.
Attach a map showing the
location of the event.
Set a start and end date for the
event.
Add more details.
4 Tap SAVE to save the event or task.
Syncing events and tasks with your accounts
Tap S Planner on the Apps screen.
To sync events and tasks with your accounts, tap → Sync now.
To add accounts to sync with, tap → Calendars → Add account. Then, select an account
to sync with and sign in. When an account is added, a green circle is displayed next to the
account name.
To change an account’s syncing option, on the Apps screen, tap Settings → Accounts, and
then select an account service.
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Deleting events or tasks
Tap S Planner on the Apps screen.
To delete events or tasks, tap → Delete, select the events or tasks, and then tap DONE →
DELETE.
→ DELETE.
To delete an event or task while viewing it, tap
To mark tasks as completed, tap a date that has tasks in it and tick completed tasks.
Sharing events or tasks
Tap S Planner on the Apps screen.
To share an event or task while viewing it, tap
and then select a sharing method.
Calculator
Use this app for simple or complex calculations.
Tap Calculator on the Apps screen.
Rotate the device to landscape orientation to display the scientific calculator. If Screen
rotation is disabled, tap → Scientific calculator.
To see the calculation history, tap
To clear the history, tap
to hide the keypad.
→ Clear history.
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Clock
Alarm
On the Apps screen, tap Clock → Alarm.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap DONE. To activate or deactivate alarms, tap next
to the alarm in the alarms list.
• Snooze: Set an interval and the number of times for the alarm to repeat after the preset
time.
• Smart alarm: Set a time and tone for the smart alarm. A smart alarm starts at a low
volume a few minutes before a preset alarm is scheduled to sound. The volume of the
smart alarm increases gradually until you turn it off or the preset alarm sounds.
Stopping alarms
Drag outside the large circle to stop an alarm. Drag
the alarm after a specified length of time.
outside the large circle to repeat
Deleting alarms
Tap → Delete, select alarms, and then tap DONE.
World clock
On the Apps screen, tap Clock → World clock.
Creating clocks
Tap
and enter a city name or select a city from the cities list.
To apply summer time, tap and hold a clock, and then tap
Deleting clocks
Tap → Delete, select clocks, and then tap DONE.
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Stopwatch
On the Apps screen, tap Clock → Stopwatch.
Tap START to time an event. Tap LAP to record lap times.
Tap STOP to stop timing. To clear lap times, tap RESET.
Timer
On the Apps screen, tap Clock → Timer.
Set the duration, and then tap START.
Drag
outside the large circle when the timer goes off.
Drive
Use this app to access files stored in your Google Drive storage service. You can store all your
files in one place, access them from anywhere, and share them with others.
Tap Drive on the Apps screen.
This app may not be available depending on the region or service provider.
Dropbox
Use this app to save and share files with others via the Dropbox cloud storage. When you save
files to Dropbox, your device automatically syncs with the web server and any other devices
that have Dropbox installed.
This app may not be available depending on the region or service provider.
1 Tap Dropbox on the Apps screen.
2 Sign in to your Dropbox account. If you do not have it, create a Dropbox account.
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Utilities
3 Tap TURN ON CAMERA UPLOAD.
The device uploads photos taken with the device’s camera to Dropbox. To upload videos,
drag the Include videos switch to the right.
To upload photos or videos manually, tap SKIP.
4 Tap
to use the following functions:
• Files: Upload or open files. Tap
to upload files.
• Photos: View the uploaded photos or videos. Tap
albums.
to share or delete files, or create
• Offline files: View photos and videos while you are offline.
• Notifications: View notifications.
Google
Use this app to search the Internet. You can also use it to search for apps and app content
saved on the device or memory card.
Tap Google on the Apps screen.
This app may not be available depending on the region or service provider.
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Utilities
Kids Mode
Use this widget to provide a fun and safe environment for children by restricting children’s
access to certain apps or content.
Before you use this widget, you need to download and install it. On the Home screen, tap
Kids Mode → INSTALL. When it is installed, the widget appears on the Home and App
screens.
To start kids mode, tap Kids Mode on the Home or Apps screen.
When you launch this widget for the first time, set PIN. Then, follow the on-screen
instructions.
If the Kids Mode widget is accidentally uninstalled, you can reinstall it. On the Home
screen, tap and hold an empty area, tap Widgets, tap and hold the Kids Mode
widget. Drag the widget to the Home screen and tap Kids Mode to reinstall it.
Kids mode home screen
The Home screen is the starting point to access all of apps in kids mode.
Kids Camera
Kids Gallery
Access parental control.
Exit kids mode.
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Use this app to take photos or videos.
Use this app to view saved images, drawings, voice recordings, and media files that you allow
your child to access.
Parental control
Use this feature to set restrictions for kids mode to control access to content and apps. You
can change kids mode settings, usage time limits, and more.
On the Home screen, tap
and enter the PIN.
To exit parental control, press the Home button.
• Daily playtime limit: Set a time limit to manage your children’s usage.
• Contacts: Allow your children to access specific contacts.
• Apps: View and add apps that are allowed to be used in kids mode.
• Media: Allow your children to access certain images and videos saved on the device.
• Kids Store: Download apps for kids from Galaxy Apps.
Magnifier
Use this widget to magnify text or objects with the rear camera.
To add it to the Home screen, on the Home screen, tap and hold an empty area, tap Widgets,
tap and hold the Magnifier widget, and then drag it to the Home screen.
Tap the Magnifier widget on the Home screen.
Tap
or
to adjust the magnification.
To focus on the center of the screen, tap
where you want to focus.
. You can also adjust the focus manually by tapping
To turn on the flash to view text or objects in dark conditions, tap
To take a photo of text or objects, tap
.
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Maps
Use this app to pinpoint the location of the device, search for places, or get directions.
Tap Maps on the Apps screen.
This app may not be available depending on the region or service provider.
Searching for locations
Search for locations by entering an address or a keyword. Once the location is found, select a
location to view the detailed information. Refer to the help for more information.
Getting directions for a destination
Tap to set starting and ending locations, and then select a travel method. The device
shows the routes to get to the destination.
Memo
Use this app to record important information to save and view at a later date.
Tap Memo on the Apps screen.
Adding and managing categories
Create categories to sort and manage your memos.
On the memos list, tap
→ MANAGE CATEGORIES.
To add a new category, tap
To delete a category, tap
, enter a category name, and then tap OK.
next to the category.
To rename a category, tap and hold a category name, enter a new name for the category, and
then tap RENAME.
To change the category order, tap
position.
next to a category and drag it up or down to another
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Composing memos
Tap on the memos list and enter a memo. While composing a memo, use the following
options:
• : Create or set a category.
• : Insert images.
• : Make a voice recording to insert.
To save the memo, tap SAVE.
To edit a memo, tap a memo, and then tap the content of the memo.
Searching for memos
Tap
on the memos list and enter a keyword to search for memos that include the keyword.
Deleting memos
Tap → Delete, select memos, and then tap DONE.
To delete the memo while viewing it, tap → Delete.
My Files
About My Files
Use this app to access all kinds of files stored in the device, including images, videos, songs,
and sound clips.
Tap My Files on the Apps screen.
Viewing files
Tap My Files on the Apps screen.
Select a folder to open it. To go up a level in the directory, tap
main screen, tap .
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. To return to the My Files
Utilities
Searching for files or folders
Tap My Files on the Apps screen.
Tap
, and then enter search criteria to search for.
Viewing storage information
Tap My Files on the Apps screen.
Tap → Storage usage to view memory information for your device and memory card.
Adding FTP server shortcuts to the device
Add an FTP server shortcut to the shortcuts area.
Tap My Files on the Apps screen.
Tap → Add FTP server, enter details such as server address, user name, and password, and
then tap DONE.
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Connecting with other devices
NFC
About NFC
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The battery contains a built-in NFC antenna. Handle the battery carefully to avoid
damaging the NFC antenna.
Before using this feature
• Check the location of the NFC antennas on your device and the other device.
• Ensure that the NFC feature is activated on your device and the devices you want to
connect to.
• Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags
or receive data.
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Connecting with other devices
Using the NFC feature
Use the NFC feature to send images or contacts to other devices, and read product
information from NFC tags.
On the Apps screen, tap Settings → NFC, and then drag the NFC switch to the right.
Place the NFC antenna area on the back of your device near an NFC tag. The information from
the tag will appear.
Making a purchase with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get details about the service, contact your service provider.
On the Apps screen, tap Settings → NFC, and then drag the NFC switch to the right.
Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, tap Tap and pay and select an app.
The payment services list may not include all available payment apps.
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Connecting with other devices
Sending data
Use the Android Beam feature to send data, such as webpages and contacts, to NFC-enabled
devices.
1 On the Apps screen, tap Settings → NFC, and then drag the NFC switch to the right.
2 Tap Android Beam and drag the Android Beam switch to the right.
3 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
4 When Touch to beam appears on the screen, tap your device’s screen to send the item.
Bluetooth
About Bluetooth
Bluetooth creates a direct wireless connection between two devices over short distances. Use
Bluetooth to exchange data or media files with other devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via the Bluetooth feature.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
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Connecting with other devices
Before using this feature
• Ensure that the Bluetooth feature is activated on your device and the devices you want to
connect to.
• Ensure that both devices are set as visible to other Bluetooth devices.
Pairing with other Bluetooth devices
1 On the Apps screen, tap Settings → Bluetooth, drag the Bluetooth switch to the right,
and then tap SCAN. Detected devices are listed.
To set the device as visible to other devices, tap the device name.
2 Select a device to pair with.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
3 Accept the Bluetooth authorization request on both devices to confirm.
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
Sending an image
1 On the Apps screen, tap Gallery.
2 Select an image.
3 Tap → Bluetooth, and then select a device to pair with.
If the device you want to pair with is not on the list, request that the device turns on its
visibility option. Or, set your device as visible to other devices.
4 Accept the Bluetooth authorization request on the other device.
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Connecting with other devices
Receiving an image
When another device sends you an image, accept the Bluetooth authorization request. The
received image is saved in the Gallery → Download folder.
Unpairing Bluetooth devices
1 On the Apps screen, tap Settings → Bluetooth.
The device displays the paired devices on the list.
2 Tap next to the device’s name to unpair.
3 Tap Unpair.
S Beam
Use this feature to send data, such as videos, images, and documents.
Before using this feature
• Ensure that the NFC feature or Wi-Fi Direct is activated on your device and the devices
you want to send files to.
Sending data
1 On the Apps screen, tap Settings → NFC, and then drag the NFC switch to the right.
2 Tap S Beam and drag the S Beam switch to the right.
3 Select a file and touch the other device’s NFC antenna to your device’s NFC antenna.
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Connecting with other devices
4 When Touch to beam appears on the screen, tap your device’s screen to send the file.
• Do not send copyright-protected data via S Beam. Doing so may violate copyright
laws. Samsung is not responsible for any liabilities caused by the illegal use of
copyrighted data.
• If both devices try to send data simultaneously, the file transfer may fail.
Quick connect
About Quick connect
Use this feature to easily search and connect to nearby devices.
• Connection methods may vary depending on the type of connected devices or the
shared content.
• Device name may vary depending on the Bluetooth devices to pair with. For
example, the device name can be shown as BT MAC.
Before using this feature
• Ensure that devices to be connected support the Quick connect feature and that their
screens are turned on.
• Ensure that Wi-Fi Direct or the Bluetooth feature is activated on devices that do not
support the Quick connect feature.
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Connecting with other devices
Connecting to other devices
1 Open the notifications panel and tap Quick connect.
When the panel opens, the Wi-Fi and Bluetooth features are activated automatically and
the device searches for nearby devices.
2 Select a device to connect to.
The next steps may vary depending on the connected device. Follow the on-screen
instructions to complete the connection between the devices.
To allow nearby devices to search for your device and connect to it, tap MORE → Set
device visibility → Device visibility, and then select an option.
Re-searching for devices
If the desired device does not appear in the list, search for the device.
Tap REFRESH and select the device from the list of detected devices.
Sharing content
Share content with the connected devices.
1 Open the notifications panel and tap Quick connect.
2 Select a device from the list of detected devices.
3 Select a media category.
4 Select the content to share and tap DONE.
Your device sends the content to the connected device.
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Connecting with other devices
Peel Smart Remote
About Peel Smart Remote
Use this app to connect to a TV and use the device as a remote control. You can search for and
select TV programs and control channels with your device.
Tap Peel Smart Remote on the Apps screen.
Before using this app
• Ensure that you connect the device to a network.
• Ensure that the device’s infrared port is facing the TV.
Connecting to a TV
1 Tap Peel Smart Remote on the Apps screen.
2 Select a region and select the broadcast service.
The available TV programs appear.
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Connecting with other devices
Using the device as a remote control
You can turn the TV on or off, browse channels, or adjust the volume level on the TV using the
device as a remote control.
1 On the device, tap .
2 Ensure that your TV is turned off and tap YES, MY TV IS OFF.
3 Select the TV brand.
4 Ensure that the device’s infrared port is facing the TV and tap BUTTON 1. Then, tap YES if
the device turns on the TV.
If the device does not turn on the TV, tap NO, and then repeat this until the TV recognizes
the signal.
5 Select a channel source.
Turn the TV on or off.
Additional functions
TV control menus
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Connecting with other devices
Watching TV using the device
Select a TV program from the list of available programs to watch on the connected TV.
1 Tap ON NOW, ON LATER, or STREAMING.
2 Select a TV program and tap WATCH ON.
The selected program will be shown on the connected TV.
3 Tap
to change channels or adjust the volume.
The remote control panel appears on the screen.
Setting program reminders
1 Select a TV program to watch.
2 Tap REMIND ME.
The alarm goes off at the preset time.
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Connecting with other devices
Screen Mirroring
About Screen Mirroring
Use this feature to connect your device to a large screen with an AllShare Cast dongle or
HomeSync and then share your contents. You can also use this feature with other devices that
support the Wi-Fi Miracast feature.
Screen Mirroring
-enabled devices
(AllShare Cast dongle,
HomeSync, and Wi-Fi
Miracast devices)
• This feature may not be available depending on the region or service provider.
• Miracast-enabled devices that do not support High-bandwidth Digital Content
Protection (HDCP 2.X) may not be compatible with this feature.
• Some files may be buffered during playback, depending on the network
connection.
• To save energy, deactivate this feature when not in use.
• If you specify a Wi-Fi frequency, AllShare Cast dongles or HomeSync may not be
discovered or connected.
• If you play videos or games on a TV, select an appropriate TV mode to get the best
experience.
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Connecting with other devices
Before using this feature
• Ensure that the screen mirroring-enabled device is connected to the TV using an HDMI
cable.
• Ensure that the TV is turned on.
Viewing content on a TV
Before you connect a TV to your device, connect the TV and the screen mirroring-enabled
device. To set up the connection, refer to the device’s user manual. The following actions are
an example of viewing content on a TV connected via an AllShare Cast dongle.
1 On the TV, select a connection mode, such as HDMI mode, to connect an external device.
2 On the Apps screen, tap Settings → Screen Mirroring.
The detected devices are listed.
3 Select a device to connect to.
Your device’s screen appears on the TV screen.
If you connect the device for the first time, tap and hold the dongle’s name on the list and
enter the PIN shown on the TV screen.
4 Open or play a file, and then control the display with the keys on your device.
Stopping viewing the content
On the Apps screen, tap Settings → Screen Mirroring.
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Connecting with other devices
Using the mobile printing feature
Connect the device to a printer to print images or documents.
Some printers may not be compatible with the device.
Before using this feature
• Ensure that the Wi-Fi feature or Wi-Fi Direct is activated on your device and the printer.
Connecting to a printer
On the Apps screen, tap Settings → Printing, select a printer type, and then drag the switch
at the top right of the screen to the right. The device searches for printers that are connected
to the same Wi-Fi network as your device. Select a printer to use as the default printer.
To add printers manually, tap → Add printer → ADD PRINTER, enter details, and then tap
OK.
To change printing settings, tap → Settings.
Printing content
While viewing content, such as images or documents, tap → Print, and then select a printer.
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Device & data manager
Upgrading the device
The device can be upgraded to the latest software.
Upgrading over the air
The device can be directly upgraded to the latest software by the firmware over-the-air
(FOTA) service.
On the Apps screen, tap Settings → About device → Download updates manually.
Upgrading with Samsung Kies
Download the latest Samsung Kies from the Samsung website. Launch Samsung Kies and
connect the device to the computer. Samsung Kies automatically recognizes the device and
shows available updates in a dialogue box, if any. Click the Update button in the dialogue box
to start upgrading. Refer to the Samsung Kies help for details on how to upgrade.
• Do not turn off the computer or disconnect the USB cable while the device is
upgrading.
• While upgrading the device, do not connect other media devices to the computer.
Doing so may interfere with the update process.
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Device & data manager
Transferring files between the device and a
computer
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
• Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
• Do not disconnect the device from the computer when you play files saved in the
device on the connected computer. After you finish playing the file, disconnect the
device from the computer.
• The devices may not connect properly if they are connected via a USB hub. Directly
connect the device to the computer’s USB port.
Connecting as a media device
1 Connect the device to the computer using the USB cable.
2 Open the notifications panel, and then tap Connected as a media device →
Transferring media files.
Tap Transferring images if your computer does not support Media Transfer Protocol
(MTP) or not have any appropriate driver installed.
3 Transfer files between your device and the computer.
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Device & data manager
Connecting with Samsung Kies
Samsung Kies is a computer app that manages media contents and personal information
with Samsung devices. Download the latest Samsung Kies from the Samsung website.
1 Connect the device to the computer using the USB cable.
Samsung Kies launches on the computer automatically. If Samsung Kies does not launch,
double-click the Samsung Kies icon on the computer.
2 Transfer files between your device and the computer.
Refer to the Samsung Kies help for more information.
Backing up and restoring data
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information to a backup account and access it later.
Using a Google account
1 Tap Settings on the Apps screen.
2 Tap Backup and reset → Back up my data, and then drag the Back up my data switch
to the right.
3 Tap Backup account and select an account as the backup account.
To restore data, you must sign in to your Google account via the setup wizard. You can
launch and open the setup wizard by performing a factory data reset on the device.
If you do not sign in to your Google account via the setup wizard, you cannot restore
the backup data.
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Device & data manager
Using a Samsung account
1 On the Apps screen, tap Settings → Accounts → Add account → Samsung account,
and then sign into your Samsung account.
2 Tap Settings on the Apps screen.
3 Tap Cloud → Backup, select the items to back up, and then tap BACK UP NOW.
To restore data, tap Restore, select the items to restore, and then tap RESTORE NOW.
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device. Refer to Backing up and restoring data for
details.
1 Tap Settings on the Apps screen.
2 Tap Backup and reset → Factory data reset.
3 Tap RESET DEVICE → DELETE ALL.
The device automatically restarts.
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Settings
About Settings
Use this app to configure the device, set app options, and add accounts.
Tap Settings on the Apps screen.
To search for settings by entering keywords, tap
.
Quick settings
View the list of your favorite settings options.
To edit the list of favorite settings options, tap → Edit quick settings, select a settings
option, and then tap DONE.
Network connections
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
On the Settings screen, tap Wi-Fi, and then drag the Wi-Fi switch to the right.
You can maintain a stable network connection by automatically selecting either the Wi-Fi or
mobile network to use the strongest signal. To automatically switch between networks, tick
Smart network switch.
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Settings
Setting Wi-Fi sleep policy
Tap → Advanced → Keep Wi-Fi on during sleep.
When the screen is turned off, the device automatically turns off Wi-Fi connections.
When this happens, the device automatically accesses mobile networks if it is set
to use them. This may incur data transfer fees. To avoid additional charges, set this
option to Always.
Setting Network notification
The device can detect open Wi-Fi networks and display an icon on the status bar to notify
when available.
Tap → Advanced and tick Network notification to activate this feature.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
Tap → Wi-Fi Direct.
Download booster
Set the device to download files via both Wi-Fi and mobile networks at the same time.
On the Settings screen, tap Download booster, and then drag the Download booster switch
to the right.
• This feature may not be supported by some devices.
• You may incur additional charges when downloading files via the mobile network.
Bluetooth
Activate the Bluetooth feature to exchange information over short distances.
On the Settings screen, tap Bluetooth, and then drag the Bluetooth switch to the right.
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Settings
Tethering and Mobile hotspot
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices. Refer to Tethering devices and using mobile hotspots for details.
On the Settings screen, tap Tethering and Mobile hotspot.
• Mobile hotspot: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices through the Wi-Fi network. You can use this feature
when the network connection is not available.
• USB tethering: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
• Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
Airplane mode
This disables all wireless functions on your device. You can use only non-network services.
On the Settings screen, tap Airplane mode.
Data usage
Keep track of your data usage amount and customize the settings for the limitation.
On the Settings screen, tap Data usage.
• Mobile data: Set the device to use data connections on any mobile network.
To use more options, tap .
• Restrict background data: Set the device to disable sync in the background while using
a mobile network.
• Show Wi-Fi usage: Set the device to show your data usage via Wi-Fi.
• Mobile hotspots: Select mobile hotspots to prevent apps that are running in the
background from using them.
• Mobile networks: Configure your mobile network settings.
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Settings
Location
Change settings for location information permissions.
On the Settings screen, tap Location, and then drag the Location switch to the right.
• Mode: Select a method to collect your location data.
• Improve accuracy: Set the device to improve location accuracy using Wi-Fi and Bluetooth
features.
• Recent location requests: View which apps request your current location information
and their battery usage.
• Location services: View the location services your device is using.
• My places: Set up profiles that will be used for specific locations when you use GPS, Wi-Fi,
or Bluetooth features to find your current location.
More networks
Customize settings to control networks.
On the Settings screen, tap More networks.
Nearby device scanning
Search for the devices connected via Wi-Fi Direct, Bluetooth, and more.
Mobile networks
• Mobile data: Set the device to use data connections on any mobile network.
• Data roaming: Set the device to use data connections when you are roaming.
• Access Point Names: Set up access point names (APNs).
• Network mode: Select a network type.
• Network operators: Search for available networks and select a network for roaming.
VPN
Set up and connect to virtual private networks (VPNs).
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Settings
Connect and share
NFC
Activate the NFC feature to read or write NFC tags that contain information.
On the Settings screen, tap NFC, and then drag the NFC switch to the right.
• Android Beam: Turn on the Android Beam feature to send data, such as webpages and
contacts, to NFC-enabled devices.
• S Beam: Activate the S Beam feature to send data, such as videos, images, and
documents, to devices that support NFC and Wi-Fi Direct.
• Tap and pay: Set the default payment app for mobile payments.
The payment services list may not include all available payment apps.
Nearby devices
Change settings for sharing content when you connect the device to nearby devices.
On the Settings screen, tap Nearby devices, and then drag the Nearby devices switch to the
right.
• Device name: View the media server name for your device.
• Content to share: Set the device to share your content with other devices.
• Allowed devices: View the list of devices that can access your device.
• Denied devices: View the list of devices that are blocked from accessing your device.
• Download to: Select a memory location for saving media files.
• Receive files from other devices: Set the device to accept uploads from other devices.
Printing
Configure settings for printer plug-ins installed on the device. You can search for available
printers or add one manually to print files via Wi-Fi or cloud services.
On the Settings screen, tap Printing.
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Settings
Screen Mirroring
Activate the screen mirroring feature and share your display with others.
On the Settings screen, tap Screen Mirroring.
Sound and display
Sounds and notifications
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and notifications.
• Ringtone: Adjust the volume level for call ringtones.
• Media: Adjust the volume level for music and videos.
• Notifications: Adjust the volume level for notifications.
• System: Adjust the volume level for system sounds.
• Sound mode: Set the device to use sound mode or silent mode.
• Vibration intensity: Adjust the force of the vibration notification.
• Vibrate when ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Ringtones: Add or select a ringtone for incoming calls.
• Vibrations: Select a vibration pattern.
• Notification ringtone: Select a ringtone for events, such as incoming messages.
• Other sounds: Configure additional sounds settings.
• Do not disturb: Set the device to mute incoming call and notification sounds, except for
allowed exceptions.
• Notifications on lock screen: Set whether or not to show the content of notifications on
the locked screen.
• Application notifications: Change the notification settings for each app.
• Notification access: Select apps to display their all notifications on the notifications
panel.
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Settings
Display
Change the settings for the display.
On the Settings screen, tap Display.
• Brightness: Set the brightness of the display.
• Font:
– – Font style: Change the font type for display text.
– – Font size: Change the font size.
• Screen rotation: Set the content to rotate automatically when the device is turned.
– – Smart rotation: Set the interface not to rotate according to the orientation of your
face.
• Smart stay: Set the device to prevent the display backlight from turning off while you are
looking at the display.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Screen mode:
– – Adapt Display: Use this mode for optimizing the display according to the display
settings.
– – Dynamic: Use this mode to make the display tone more vivid.
– – Standard: Use this mode for normal surroundings.
– – Professional photo: Use this mode to make the display tone look like real colors.
– – Cinema: Use this mode for dim surroundings, such as in a dark room.
• Auto adjust screen tone: Set the device to save power by adjusting the brightness of the
display.
• Daydream: Set the device to launch a screensaver when your device is charging.
• LED indicator:
– – Charging: Set the device to turn on the notification light while you are charging the
battery.
– – Low battery: Set the device to turn on the notification light when the battery is low.
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Settings
– – Notifications: Set the device to turn on the notification light when you have missed
calls, messages, or notifications.
– – Voice recording: Set the device to turn on the notification light when you record
voice memos.
• Touch key light duration: Set the duration that the Recent apps and Back buttons’
backlight remains on.
• Increase touch sensitivity: Set the device to allow use of the touch screen with gloves
on.
Depending on the type of material you wear while touching the device, some
commands may not be recognized.
Wallpaper
Select a background image for the Home screen or the locked screen.
On the Settings screen, tap Wallpaper.
Lock screen
Change settings for the locked screen.
On the Settings screen, tap Lock screen.
• Screen lock: Activate the screen lock feature. The following options may vary depending
on the screen lock feature selected.
• Dual clock: Set the device to show the dual clock.
• Clock size: Change the size of the clock.
• Show date: Set the device to show the date with the clock.
• Camera shortcut: Set the device to show the camera shortcut on the locked screen.
• Owner information: Enter your information that is shown with the clock.
• Unlock effect: Select an effect that you see when you unlock the screen.
• Additional information: Set the device to display information on the locked screen to
display weather or step counts when you use the walking mate in S Health.
• Help text: Set the device to show the help text on the locked screen.
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Settings
Multi window
Set the device to use Multi window.
On the Settings screen, tap Multi window, and then drag the Multi window switch to the
right.
• Open in Multi window view: Set the device to activate the Multi window feature when
you open files from My Files or Video. Also, the device activates this feature when you
view attachments in messages.
Notification panel
Customize the items that appear on the notifications panel.
On the Settings screen, tap Notification panel.
• Brightness adjustment: Set the device to display the brightness adjustment bar on the
notifications panel.
• Recommended apps: Set the device to display a list of recommended apps on the
notifications panel based on your actions, such as connecting a headset to the device.
• Set quick setting buttons: Rearrange the quick setting buttons displayed on the
notifications panel.
Toolbox
Set the device to use the toolbox.
On the Settings screen, tap Toolbox, and then drag the Toolbox switch to the right.
View the apps list to display in the toolbox. To edit the apps list, tap EDIT.
One-handed operation
Activate one-handed operation mode for your convenience when using the device with one
hand.
On the Settings screen, tap One-handed operation, and then drag the One-handed
operation switch to the right.
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Settings
Personalization
Easy mode
Set the device to easy mode.
On the Settings screen, tap Easy mode.
• Standard mode: Set the device to standard mode.
• Easy mode: Set the device to easy mode.
• Easy applications: Select apps to apply simpler layouts.
Accessibility
You can use this feature to access settings to improve accessibility to the device. Refer to
Accessibility for details.
On the Settings screen, tap Accessibility.
Private mode
Set the device to prevent others from accessing your personal content by activating private
mode.
On the Settings screen, tap Private mode, and then drag the Private mode switch to the
right.
• Private mode access type: Set or change the unlock method to activate private mode.
• Auto off: Set the device to exit private mode automatically when the screen turns off.
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Settings
Finger Scanner
Register your fingerprint to the device to secure the device or sign in to your Samsung
account.
On the Settings screen, tap Finger Scanner.
• Fingerprint manager: Register or delete fingerprint information.
• Change backup password: Change the alternative password to use if the device does
not recognize the fingerprint.
• Screen lock: Set an unlock method and an alternative password.
• Web sign-in: Set the device to sign in to webpages.
• Verify Samsung account: Set the device to verify your Samsung account with
fingerprints.
• Pay with PayPal: Set the device to verify your PayPal account and to authorize purchases
using your fingerprints.
This feature may not be available depending on the region or service provider.
Motion
Motions and gestures
Activate the motion recognition feature and change the settings that control motion
recognition on your device.
On the Settings screen, tap Motions and gestures.
• Air browse: Move your hand to the left or right across the sensor to browse images,
webpages, or songs.
• Direct call: Set the device to make a voice call by picking up and holding the device near
your ear while viewing call, message, or contact details.
• Smart alert: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
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Settings
• Mute/pause: Set the device to mute incoming calls or alarms, or to pause media playback
by using palm motions or looking away from the screen.
• Palm swipe to capture: Set the device to capture an image of the screen when you
sweep your hand to the left or right across the screen.
Air view
Preview content or view information in a pop-up window by pointing at an item with your
finger.
On the Settings screen, tap Air view, and then drag the Air view switch to the right.
User and backup
Accounts
Add email or SNS accounts.
On the Settings screen, tap Accounts.
Cloud
Change settings for syncing data or files with your Samsung account or Dropbox cloud
storage.
On the Settings screen, tap Cloud.
Backup and reset
Change the settings for managing settings and data.
On the Settings screen, tap Backup and reset.
• Back up my data: Set the device to back up settings and app data to the Google server.
• Backup account: Set up or edit your Google backup account.
• Automatic restore: Set the device to restore settings and app data when the apps are
reinstalled on the device.
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Settings
• Reset network settings: Return the network connection settings to the factory default
settings.
• Factory data reset: Reset settings to the factory default values and delete all data.
System
Language and input
Change the settings for text input. Some options may not be available depending on the
selected language.
On the Settings screen, tap Language and input.
Language
Select a display language for all menus and apps.
Default
Select a default keyboard type for text input.
Samsung keyboard
Change the Samsung keyboard settings.
The available options may vary depending on the region or service provider.
• English(US): Select a default keyboard layout.
• Select input languages: Select languages for text input.
• Predictive text: Activate predictive text mode to predict words based on your input and
show word suggestions. You can also customize the word prediction settings.
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Settings
• Auto replace: Set the device to correct misspelled and incomplete words by tapping the
space bar or punctuation mark.
• My hot keys: Set number shortcuts to frequently-used text. You can tap and hold a
number key to insert the preset text.
• Auto capitalize: Set the device to automatically capitalize the first character after a final
punctuation mark, such as a full stop, question mark, or exclamation mark.
• Auto spacing: Set the device to automatically insert a space between words.
• Auto punctuate: Set the device to insert a full stop when you double-tap the space bar.
• Keyboard swipe:
– – None: Set the device to deactivate the keyboard swipe feature.
– – Continuous input: Set the device to enter text by sweeping on the keyboard.
– – Cursor control: Enable the smart keyboard navigation feature to move the cursor by
scrolling the keyboard.
• Sound: Set the device to sound when a key is touched.
• Vibration: Set the device to vibrate when a key is touched.
• Character preview: Set the device to display a large image of each character tapped.
• Reset settings: Reset Samsung keyboard settings.
Google voice typing
Change the voice input settings.
• Language: Select input languages for text input.
• “OK Google” detection: Set the device to begin voice recognition when you say the
wake-up command while using the search app.
This feature may not be available depending on the region or service provider.
• Now on Tap: Set the device to use Google search in a pop-up window.
• Hands-free: Allow your device to perform voice searches via a headset.
• Speech output: Set the device to provide voice feedback to alert you to the current
action.
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Settings
• Offline speech recognition: Download and install language data for offline voice input.
• Block offensive words: Set the device to prevent the device from recognizing offensive
words in voice inputs.
• Bluetooth headset: Set the device to record your voice with a Bluetooth headset.
Text-to-speech options
• Preferred TTS engine: Select a speech synthesis engine. To change the settings for
speech synthesis engines, tap .
• Speech rate: Select a speed for the text-to-speech feature.
• Listen to an example: Listen to the spoken text for an example.
• Default language status: View the status of the default language for the text-to-speech
feature.
Read notifications aloud
Set the device to read aloud notifications when you have incoming calls, messages, or events.
Pointer speed
Adjust the pointer speed for the mouse or trackpad connected to your device.
Date and time
Access and alter the following settings to control how the device displays the time and date.
On the Settings screen, tap Date and time.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
• Automatic date and time: Automatically update the time and date when moving across
time zones.
• Set date: Set the current date manually.
• Set time: Set the current time manually.
• Automatic time zone: Set the device to receive time zone information from the network
when you move across time zones.
• Select time zone: Set the home time zone.
• Use 24-hour format: Display time in 24-hour format.
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Settings
Safety assistance
Activate emergency mode and set primary contacts and messages. Refer to Emergency mode
for details.
On the Settings screen, tap Safety assistance.
• Emergency mode: Set the device to activate emergency mode and reduce battery
consumption by using basic functions, such as calling.
• Geo News: Set the device to receive notifications for severe weather conditions.
• Send help messages: Set the device to send help messages by pressing the Power
button three times.
– – Send pictures: Set the device to send photos taken by the front and rear cameras with
the help message.
This feature may not be available depending on the region or service provider.
– – Send sound recording: Set the device to record sound and send it along with the
message to the recipients.
• Manage primary contacts: Select or edit the recipients for help messages.
Accessories
Change the accessory settings.
On the Settings screen, tap Accessories.
• Audio output: Select a sound output format to use when connecting your device to
HDMI devices. Some devices may not support the surround sound setting.
Battery
View the amount of battery power consumed by your device.
On the Settings screen, tap Battery.
• BATTERY USAGE: View the amount of battery power consumed by your device.
• App power saving: Save battery power by optimizing the battery usage for each app.
• Percentage on status bar: Set the device to display the remaining battery life.
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Settings
Power saving
Activate power-saving mode and change the settings for power-saving mode. Refer to Using
the power saving feature for details.
On the Settings screen, tap Power saving.
• Power saving mode: Activate power-saving mode and change the settings for powersaving mode.
• Ultra power saving mode: Extend standby time and reduce battery consumption by
displaying a simpler layout and allowing limited access to an app.
The estimated maximum standby time shows the time remaining before the battery
power runs out if the device is not used. Standby time may vary depending on your
device settings and operating conditions.
Storage
View memory information for your device and memory card, or format a memory card.
On the Settings screen, tap Storage.
Formatting a memory card permanently deletes all data from it.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you upgrade the device.
Security
Change settings for securing the device and the SIM or USIM card.
On the Settings screen, tap Security.
• Device administrators: View device administrators installed on the device. You can allow
device administrators to apply new policies to the device.
• Unknown sources: Set the device to allow the installation of apps from unknown
sources.
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Settings
• Protect encrypted data: Set a password to encrypt data saved on the device. You must
enter the password each time you turn on the device.
Charge the battery before enabling this setting because it may take more than an
hour to encrypt your data.
• Encrypt external SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
• Remote controls: Set the device to allow control of your lost or stolen device remotely
via the Internet. To use this feature, you must sign in to your Samsung account.
• SIM change alert: Activate or deactivate the Find my mobile feature which helps locate
the device when lost or stolen.
• Go to website: Access the Find my mobile website (findmymobile.samsung.com). You
can track and control your lost or stolen device on the Find my mobile website.
• Reactivation lock: Set the device to require your Samsung account after the device has
been reset to prevent others from reactivating the device.
• Set up SIM card lock:
– – Lock SIM card: Activate or deactivate the PIN lock feature to require the PIN before
using the device.
– – Change SIM PIN: Change the PIN used to access SIM or USIM data.
• Make passwords visible: Set the device to display passwords as they are entered.
• Security policy updates: Set the device to check and download security updates.
• Send security reports: Set the device to send the updated security reports to Samsung
automatically.
• Storage type: Set a storage type for credential files.
• Trusted credentials: Use certificates and credentials to ensure secure use of various apps.
• Install from device storage: Install encrypted certificates stored on the USB storage.
• Clear credentials: Erase the credential contents from the device and reset the password.
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Settings
• Trust agents: View the trust agents installed on the device.
• Pin windows: Set the device to pin the selected app on the screen.
• Usage data access: View which app can access your device’s usage history.
• Smart Lock: Set the device to bypass the lock screen when trusted devices or locations
have been detected.
• Do not disturb permission: View the apps that can disable the Do not disturb feature.
Help
Access help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap Help.
About device
Access device information, edit the device name, or update device software.
On the Settings screen, tap About device.
Applications
Application manager
View and manage the apps on your device.
On the Settings screen, tap Application manager.
Default applications
Select a default setting for using apps.
On the Settings screen, tap Default applications.
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Accessibility
Accessibility
Accessibility menus are special features for those with certain physical disabilities, such as
poor eyesight or hearing impairment. You can use the following features:
• TalkBack
• Changing the font size
• Magnifying the screen
• Notification reminders
• Reversing the display colors
• Color adjustment
• Turning off all sounds
• Flash notification
• Adjusting the sound balance
• Mono audio mode
• Customizing caption settings
• Baby monitor
• Assistive menus
• Air gesture feature
• Setting tap and hold delay options
• Interaction control mode
• Changing the method for answering or ending calls
• Single tap mode
• Configuring accessibility settings
To use accessibility menus, on the Apps screen, tap Settings → Accessibility.
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Accessibility
Using the Home button to open accessibility
menus
You can access the following accessibility menus by pressing the Home button three times
quickly.
• Accessibility
• TalkBack
• Negative colors
• Interaction control
On the Apps screen, tap Settings → Accessibility → Direct access, and then drag the Direct
access switch to the right. Then, select an accessibility menu to open when you press the
Home button three times quickly.
If you select more than one menu, the device displays a pop-up window asking which menu
to use each time you press the Home button three times quickly. To enable Interaction
control on the accessibility menus, activate the feature. On the Apps screen, tap Settings
→ Accessibility → Dexterity and interaction → Interaction control, and then drag the
Interaction control switch to the right.
TalkBack
Activating or deactivating TalkBack
When you activate TalkBack, the device reads aloud the text on the screen or selected
features. This feature is useful if you cannot see or have difficulty viewing the screen.
1 On the Apps screen, tap Settings → Accessibility → Vision → TalkBack.
2 Drag the TalkBack switch to the right.
To deactivate TalkBack, drag the TalkBack switch to the left.
3 Tap OK.
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Accessibility
When you activate TalkBack, the device provides voice feedback and reads aloud the features
you select. Also, the device provides voice feedback when the screen turns off, when you
have new notifications, and more.
When you activate Explore by touch while using TalkBack, the device reads selected items
aloud. Firstly, the device reads aloud items on the screen when you tap them. Then, the
device will perform the function or open the app if you tap anywhere on the screen twice
quickly. If Explore by touch is deactivated, the device cannot perform various features that
require finger gestures.
To activate Explore by touch, on the Apps screen, tap Settings → Accessibility → Vision →
TalkBack → SETTINGS, and then tick Explore by touch.
Some features are not available while you are using TalkBack.
Controlling the screen with finger gestures
You can use various finger gestures to control the screen while you are using TalkBack. If
Explore by touch is deactivated, the device cannot perform some of the features that require
finger gestures.
To activate Explore by touch, on the Apps screen, tap Settings → Accessibility → Vision →
TalkBack → SETTINGS, and then tick Explore by touch.
• Exploring the screen: Place a finger on the screen and move your finger to explore the
screen. Select and hold on an item and the device reads aloud the item. When you
release your finger, the item under your finger is selected.
• Selecting items: Tap an item to select it. Or, select and hold on an item while exploring
the screen, and then release your finger.
• Opening the selected item: While selected items are read aloud, when you hear the item
you want, release your finger from the item. Then, tap anywhere on the screen twice
quickly.
• Selecting the previous item: Scroll quickly upwards or to the left on the screen with one
finger.
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Accessibility
• Selecting the next item: Scroll quickly downwards or to the right on the screen with one
finger.
• Scrolling the lists: Scroll the screen upwards or downwards with two fingers.
• Returning to the previous page: Scroll the screen to the right with two fingers.
• Moving to the next page: Scroll the screen to the left with two fingers.
• Unlocking the screen: Scroll the screen in any direction within the locked screen area with
two fingers.
• Opening notifications panel: Drag the top of the screen downwards with two fingers.
• Opening quick setting panel: Drag the top of the screen downwards with three fingers.
You can configure finger gesture settings for TalkBack in Manage gestures. Refer to
Configuring finger gesture settings for details.
Configuring finger gesture settings
When you use TalkBack, you can perform actions using finger gestures. You can perform
actions such as, returning to the previous screen, opening the Home screen, and more.
Configure finger gestures before using them.
Configuring settings for shortcut gestures
Use this feature to configure eight shortcut gestures. You can configure gestures such as,
dragging your finger upwards and then to the right without releasing it, and more. You can
change shortcut gestures or assign features to empty shortcuts.
On the Apps screen, tap Settings → Accessibility → Vision → TalkBack → SETTINGS →
Manage gestures. Select a gesture, and then assign a feature to it.
The following features are available:
• Previous item: Move to the previous item.
• Next item: Move to the next item.
• Focus first item on screen: Move to the first item on the screen. In text selection mode,
move the cursor to the beginning of the text.
• Focus last item on screen: Move to the last item on the screen. In text selection mode,
move the cursor to the end of the text.
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Accessibility
• Scroll back: Scroll down the list. In text selection mode, copy the selected text.
• Scroll forward: Scroll up the list. In text selection mode, select all text.
• Previous navigation setting: Move to the previous reading unit.
• Next navigation setting: Move to the next reading unit.
• Back button: Return to the previous screen.
• Home button: Open the Home screen.
• Overview button: Open the list of recently-used apps.
• Open notifications: Open the notifications panel.
• Open global context menu: Open the global contextual menu. Tap and hold the
screen to open the circular global contextual menu. You can use features, such as Quick
navigation, Read from top, Spell last utterance, and Read from next item. Then,
explore menus by drawing a circle with your finger without releasing it. When you find
the menu you want, release your finger from the menu to select it.
Tap Pause feedback at the top left of the screen to pause voice feedback.
Tap TalkBack Settings at the top right of the screen to access the TalkBack settings. Refer
to Configuring settings for TalkBack for details.
• Open local context menu: Open the local contextual menu. You can select a unit for
reading text on the screen. When you use this feature while entering text, contextual
menus, such as the cursor control menu, are available. Tap and hold the screen to open
the circular contextual menu. Then, explore menus by drawing a circle with your finger
without releasing it. When you find the menu you want, release your finger from the
menu to select it.
• Read from top: Read items aloud from the first item to the last item in order.
• Read from next item: Read items aloud starting from the item next to the selected item
in order.
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Accessibility
Changing reading units
When you use TalkBack, you can listen to the text on the screen. You can drag your finger up,
down, left, or right to select the text you want. By default, the device reads text aloud in the
selected area. Or, you can set the device to read text in other reading units, such as lines or
paragraphs.
Changing reading units by using the local contextual menu
1 Select some text to read.
2 Drag your finger upwards, and then to the right without releasing it to open the local
contextual menu.
3 Tap and hold the screen and draw a circle with your finger to explore menus. Then,
release your finger when you hear the reading unit you want.
To change the shortcut gesture to open the local contextual menu, refer to Configuring
settings for shortcut gestures.
Pausing TalkBack
Open the global contextual menu by dragging your finger downwards and then to the right
on the screen without releasing it. When you select Pause feedback at the top left of the
screen, TalkBack pauses.
When TalkBack is paused, you can resume it by turning on the screen or other methods. To
change the method for resuming TalkBack, on the Apps screen, tap Settings → Accessibility
→ Vision → TalkBack → SETTINGS → Resume from suspend. Then, select an option.
To change the shortcut gesture to open the global contextual menu, refer to Configuring
settings for shortcut gestures.
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Accessibility
Using the quick navigation feature
With the quick navigation feature, you can access menus by drawing a circle on the screen
without scrolling up or down to select an item.
Open the global contextual menu by dragging your finger downwards and then to the right
on the screen without releasing it. Tap and hold the screen and draw a circle around the
menu with your finger to explore the menus. Then, release your finger when you hear Quick
navigation. Tap the screen again and draw a circle around the menu with your finger to
explore the menus. Then, release your finger when you hear the menu you want.
Adding and managing image labels
You can assign labels to images on the screen. The device reads aloud the labels when the
images are selected. Add labels to unlabeled images by using the local contextual menu.
Open the local contextual menu by dragging your finger upwards and then to the right on
the screen without releasing it. Tap and hold the screen and a draw a circle around the menu
with your finger to explore the menus. When you hear the add label menu, release your finger
to add labels.
To view the labels, on the Apps screen, tap Settings → Accessibility → Vision → TalkBack
→ SETTINGS → Manage custom labels.
Configuring settings for TalkBack
Configure settings for TalkBack for your convenience.
On the Apps screen, tap Settings → Accessibility → Vision → TalkBack → SETTINGS.
Alternatively, open the global contextual menu by dragging your finger downwards and then
to the right on the screen without releasing it. Then, drag your finger to the top right of the
screen and release it when you hear TalkBack Settings.
• Speech volume: Adjust the volume level for voice feedback.
Voice feedback volume can vary depending on the media volume. To adjust the media
volume, press the Volume button up or down while listening to voice feedback. Or, on
the Apps screen, tap Settings → Sounds and notifications, and then drag the volume
adjustment bar for the media content to the left or right.
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Accessibility
• Use pitch changes: Set the device to read aloud text at a low pitch when it is entered
using a keyboard.
• Keyboard echo: Set the device to read aloud text or symbols entered using a keyboard.
You can also set the type of keyboard to apply this feature to.
• Speak when screen is off: Set the device to provide voice feedback when the screen is
turned off.
• Use proximity sensor: Set the device to pause voice feedback when you place your hand
over the sensor at the top of the device. To resume voice feedback, tap the screen.
• Shake to start continuous reading: Set the device to read aloud the text displayed on
the screen when you shake the device. You can select from various shaking speeds.
• Speak caller ID: Set the device to read the caller’s name aloud when you have an
incoming call.
• Vibration feedback: Set the device to vibrate when you explore the screen.
• Sound feedback: Set the device to emit a sound when you control the screen, such as
scrolling the screen, and more.
• Focus speech audio: Set the device to turn the media volume down when the device
reads an item aloud.
• Sound volume: Adjust the volume that sound is played when you touch the screen to
control it. This feature is available when Sound feedback is selected.
• Explore by touch: Set the device to read aloud the items under your finger. For
example, when you tap Apps on the Home screen with your finger, the device reads
out “Applications”. To select Apps, release your finger from it and tap anywhere on the
screen twice quickly. You can move to the page you want by scrolling the screen left or
right with two fingers. To learn about controlling the screen using the explore by touch
feature, refer to Controlling the screen with finger gestures for details.
• Automatically scroll lists: Set the device to automatically scroll through the rest of the
list not displayed on the screen and read the items aloud.
• Single-tap selection: Set the device to open the selected item by tapping it once.
• Show Context Menu as list: Set the device to show the contextual menu as a list or circle.
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Accessibility
• Launch “Explore by touch” tutorial: View the tutorial about using the Explore by touch
feature.
• Manage gestures: Assign actions to perform using finger gestures. Refer to Configuring
finger gesture settings for details.
• Manage custom labels: View the labels you added.
• Manage keyboard shortcuts: Set keyboard shortcuts to perform specific actions.
• Talkback suspend and resume shortcut: Set the device to suspend and resume TalkBack
by pressing and holding the Volume buttons up and down simultaneously.
• Dim screen when TalkBack is enabled: Set the device to dim the screen while using
TalkBack.
• Open TalkBack at the Play Store: Launch Play Store to check for updates.
• Terms of Service: View the TalkBack terms of service.
• Privacy Policy: View the TalkBack privacy policy.
• Resume from suspend: Select a method to resume voice feedback.
• Developer settings: Set options for app development.
Using the device with the screen turned off
Set the device to turn the screen off at all times to keep the content on your screen private.
The screen does not turn on when you press external buttons or tap the screen. Also,
currently-activated features do not turn off.
On the Apps screen, tap Settings → Accessibility → Vision, and then tick Dark screen. You
can activate or deactivate this feature by pressing the Power button twice.
Using the rapid key input feature
Set the device to enter a character when you release your finger from the character on the
keyboard. You can use this feature to enter characters instead of releasing your finger and
double-tapping on the screen.
On the Apps screen, tap Settings → Accessibility → Vision, and then tick Rapid key input.
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Accessibility
Reading passwords aloud
Set the device to read the password aloud when you enter the password while TalkBack is
activated. Use this feature to make sure that you are entering the right password.
On the Apps screen, tap Settings → Accessibility → Vision, and then tick Speak passwords.
Setting text-to-speech features
Change the settings for text-to-speech features used when TalkBack is activated, such as
languages, speed, and more.
On the Apps screen, tap Settings → Accessibility → Vision → Text-to-speech options, and
then use the following functions:
• Samsung text-to-speech engine / Google Text-to-speech engine: Select an engine for
the text-to-speech feature.
• Speech rate: Select a speed for the text-to-speech feature.
• Listen to an example: Listen to the spoken text for an example. If the device cannot read
examples aloud, tap → Install voice data to download and install voice data for the
text-to-speech feature.
• Default language status: View the status of the current language set for the text-to
speech feature.
Entering text using the keyboard
To display the keyboard, tap the text input field, and then tap anywhere on the screen twice
quickly.
When you touch the keyboard with your finger, the device reads aloud the character buttons
under your finger. When you hear the character you want, release your finger from the screen
to select it. The character is entered and the device reads the text aloud.
If Rapid key input is not activated, release your finger from the character you want, and then
tap anywhere on the screen twice quickly. To activate the rapid input feature, on the Apps
screen, tap Settings → Accessibility → Vision, and then tick Rapid key input.
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Accessibility
Entering additional characters
Tap and hold a button on the keyboard. If additional characters are available via the button,
a pop-up window appears above the keyboard showing the characters. To select a character,
drag you finger on the screen until you hear the character you want, and then release it.
Changing keyboard input language
To add input languages, on the Apps screen, tap Settings → Language and input. Then, tap
Samsung keyboard → Select input languages, and then select languages.
To change the keyboard input language while entering text, double-tap
.
Editing text
Use the local contextual menu to move the cursor or copy and paste text.
Open the local contextual menu by dragging your finger upwards and then to the right on
the screen without releasing it. Tap and hold the screen and draw a circle around the menu
with your finger to explore the menu. Then, release your finger when you hear Change
granularity. Tap the screen again and draw a circle around the menu to explore the menus.
Then release your finger when you hear the reading unit you want.
When you edit text, set the reading unit to either word or character for your convenience. In
selection mode, the device selects text according to the reading unit you selected.
Drag your finger up, down, left, or right to listen to the text. When the text you want to edit is
read aloud, use the following actions:
• Deleting text: Tap the delete button on the keyboard.
• Selecting text using selection mode: Activate selection mode to select and listen to
the text. To activate selection mode, open the local contextual menu and select Cursor
control → Start selection mode. Scroll to the left or right to listen to the text before
or next to the currently-selected text. To deactivate selection mode, open the local
contextual menu and select Cursor control → End selection mode.
• Selecting entire text: Open the local contextual menu and select Cursor control →
Select all. All text in the document will be selected.
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Accessibility
• Copying or cropping text: Select text using the local contextual menu. Then, open the
local contextual menu and select Cursor control. Select Copy to copy the selected text or
select Cut to cut the selected text. The selected text is copied to the clipboard.
• Pasting text: Place the cursor at the point where the text should be inserted, open the
local contextual menu, and then select Cursor control → Paste.
Entering text by voice
You can enter text by voice. To display the keyboard, tap the text input field, and then tap
anywhere on the screen twice quickly.
When you tap and hold , the device displays a pop-up window showing the keyboard
options. Drag your finger on the screen without releasing it. When is selected, release your
finger. Then, say the words that you want to enter in the text field. The spoken words appear
as text on the screen and the device reads them aloud.
To enter additional text, select the microphone button and say the words.
Changing the font size
Use this feature to change the font size. The device provides various font sizes to make the
device more convenient for visually impaired users. Setting the font size to Huge may not be
available in some apps.
On the Apps screen, tap Settings → Accessibility → Vision → Font size.
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Accessibility
Magnifying the screen
Use this feature to magnify the screen and to zoom in on a specific area.
On the Apps screen, tap Settings → Accessibility → Vision → Magnification gestures, and
then drag the Magnification gestures switch to the right.
• Zooming in and out: Tap the screen three times quickly to zoom in on a specific area. Tap
the screen three times quickly again to return.
• Exploring the screen by scrolling: Use two fingers to scroll through the magnified screen.
• Adjusting zoom ratio: Tap the screen with two fingers on the magnified screen. Then,
spread two fingers apart or pinch them together to adjust the ratio.
• Keyboards on the screen cannot be magnified.
• When this feature is activated, the performance of some apps, such as Phone and
Calculator, may be affected.
Setting notification reminders
Use this feature to alert you to notifications that you have not checked at the interval.
On the Apps screen, tap Settings → Accessibility → Vision → Notification reminder, and
then drag the Notification reminder switch to the right.
To set an interval between alerts, tap Reminder interval.
Reversing the display colors
Use this feature to improve screen visibility and to help users recognize text on the screen
more easily. When this feature is activated, the device displays a negative image that reverses
the colors on the screen. Reversing the colors increases the contrast between black and
white.
On the Apps screen, tap Settings → Accessibility → Vision, and then tick Negative colors.
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Accessibility
Color adjustment
Use this feature to adjust how colors are displayed on the screen if you have difficulty in
distinguishing colors. The device changes the colors into more recognizable colors.
1 On the Apps screen, tap Settings → Accessibility → Vision → Color adjustment.
2 Drag the switch to the right.
3 Tap START.
4 Arrange the color tiles in order of similarity, starting from the base color.
5 When you are finished adjusting the colors, tap DONE.
If you can distinguish the colors, no more adjustment is required.
6 If the colors cannot be distinguished, tap Camera or Image.
7 Drag the color adjustment bar to the left or right and tap DONE.
To readjust the color, tap RESET.
Setting flash notification
Set the flash to blink when you have incoming calls, new messages, or notifications.
On the Apps screen, tap Settings → Accessibility → Hearing, and then tick Flash
notification.
Turning off all sounds
Set the device to mute all device sounds, such as media sounds, including the caller’s voice
during a call.
On the Apps screen, tap Settings → Accessibility → Hearing, and then tick Turn off all
sounds.
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Accessibility
Customizing caption settings
Samsung caption
On the Apps screen, tap Settings → Accessibility → Hearing → Samsung subtitles (CC),
and then drag the Samsung subtitles (CC) switch to the right.
Use the following options:
• Alignment: Change the position of the caption.
• Font: Change the font type.
• Font size: Change the font size.
• Edge: Change the edge of the subtitle text.
• Font: Adjust the transparency and change the color of the text.
• Background: Adjust the transparency and change the color of the caption box
background.
• Caption window: Adjust the transparency and change the color of the caption window.
Google caption
On the Apps screen, tap Settings → Accessibility → Hearing → Google subtitles (CC), and
then drag the Google subtitles (CC) switch to the right.
Use the following options:
• Language: Select a display language for the caption.
• Text size: Change the font size.
• Caption style: Change the caption style.
Adjusting the sound balance
Set the device to adjust the sound balance when using a dual headset.
To adjust the sound balance, connect a dual headset to the device. On the Apps screen, tap
Settings → Accessibility → Hearing → Sound balance. Drag the adjustment bar to the left
or right and adjust the sound balance, and then tap OK.
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Accessibility
Using mono audio
Set the device to enable mono sound when you listen to audio with one earbud. You can
use this mode if you have hearing impairments or in situations when a single earbud is more
convenient.
On the Apps screen, tap Settings → Accessibility → Hearing, and then tick Mono audio.
Using baby crying detector
Set the device to detect a baby crying and alerts you by vibrating.
On the Apps screen, tap Settings → Accessibility → Hearing → Baby crying detector, and
then drag the Baby crying detector switch to the right.
Tap to activate the sound detection feature. When the device detects sounds, it vibrates. To
set the flash blinks for detecting sound, tap → Settings, and then tick Flash notification.
Using the assistive menus
Displaying the assistive shortcut icon
Set the device to display the assistive shortcut icon. You can use the icon to access apps,
features, and settings by tapping assistive menus in the icon. Control the device by tapping
the assistive menus in the icon without exploring the screen. When this feature is launched,
Single tap mode is activated.
1 On the Apps screen, tap Settings → Accessibility → Dexterity and interaction →
Assistant menu.
2 Drag the switch to the right.
The assistive shortcut icon appears at the bottom right of the screen.
3 Tap Dominant hand to move the assistive shortcut icon to a convenient location.
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Accessibility
Accessing assistive menus
The assistive shortcut icon appears as a floating icon to provide easy access to the assistive
menus from any screen.
When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus
appear on the icon. Tap the up or down arrow to move to other panels or scroll the screen up
or down to select other menus.
Using the cursor
On the assistive menu, tap Cursor. A cursor and a touch area where the cursor can be
controlled are displayed on the screen. You can control the screen using small finger
movements on the touch area. Drag your finger on the touch area to move the cursor. Also,
tap the screen to select items under the cursor.
Use the following options:
• /
: Select an item or scroll left or right on the screen.
• /
: Scroll up or down the screen.
• : Move the touch area to another location.
• : Close the touch area.
To change the cursor settings, on the Apps screen, tap Settings → Accessibility → Dexterity
and interaction → Assistant menu, drag the switch to the right, and then use options under
Touchpad and cursor settings.
Using enhanced assistive menus
Set the device to display enhanced assistive menus for selected apps. For example, when you
launch Messages, searching and composing functions appear on the assistive menu.
On the Apps screen, tap Settings → Accessibility → Dexterity and interaction → Assistant
menu → Assistant plus, drag the switch to the right, and then select apps.
Editing the assistive menus
You can use this feature to edit menus in the assistive shortcut icon.
On the Apps screen, tap Settings → Accessibility → Dexterity and interaction → Assistant
menu, drag the switch to the right, and then tap Edit. To add or delete menus, tap or .
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Accessibility
Turning on the screen with the air gesture
feature
Use the air gesture feature to turn on the screen by moving your hand above the sensor at
the top of the device. You can turn on the screen without pressing a button. When you use
this feature, place the device on a flat surface or hold the device securely to prevent it from
moving.
On the Apps screen, tap Settings → Accessibility → Dexterity and interaction → Air wake
up, and then drag the Air wake up switch to the right.
Setting tap and hold delay options
Set the recognition time for tapping and holding the screen.
On the Apps screen, tap Settings → Accessibility → Dexterity and interaction → Press and
hold delay, and then select an option.
Using interaction control mode
Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
Use this mode when you want to allow others only limited access and control of your media
or data.
1 On the Apps screen, tap Settings → Accessibility → Dexterity and interaction →
Interaction control.
2 Drag the Interaction control switch to the right.
3 Press and hold the Home button and the Volume button down simultaneously while
using an app.
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Accessibility
4 Adjust the size of the frame or draw a line around an area that you want to restrict.
5 Tap DONE.
The device displays the restricted area. If you tap the screen or press buttons, such as the
Home button, they will not work in this area.
To deactivate interaction control mode, press and hold the Home button and the Volume
button down simultaneously.
Answering or ending calls
Set the method for answering or ending calls.
On the Apps screen, tap Settings → Accessibility → Answering and ending calls.
Use the following options:
• Pressing the Home key: Set the device to answer a call when you press the Home
button.
• Using voice commands: Set the device to answer a call with voice commands.
• Waving hand over device: When a call comes in, move your hand to the left, and then to
the right across the sensor to answer the call.
• Pressing the Power key: Set the device to end a call when you press the Power button.
Using single tap mode
Set the device to control incoming calls or notifications by tapping the button instead of
dragging it. When an alarm sounds or a call comes in, tap the button to stop the alarm or
answer the call instead of dragging the button.
On the Apps screen, tap Settings → Accessibility, and then tick Single tap mode.
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Accessibility
Configuring accessibility settings
Saving accessibility settings in a file
Export the current accessibility settings in a file.
On the Apps screen, tap Settings → Accessibility → Manage accessibility → Import/
Export, and then select an export option. The accessibility settings file is saved to the selected
storage location.
Importing an accessibility settings file
Import an accessibility settings file and update the current settings.
On the Apps screen, tap Settings → Accessibility → Manage accessibility → Import/
Export, and then select an import option. Select a file to import and tap DONE → IMPORT.
The accessibility settings will be updated according to the imported file.
Sharing accessibility settings files
Share accessibility settings files with others via email, Wi-Fi Direct, Bluetooth, and more.
On the Apps screen, tap Settings → Accessibility → Manage accessibility → Share via.
Then, select accessibility files and tap DONE. Select a sharing method and follow the onscreen instructions to share the files.
Viewing accessibility services
View accessibility services installed on the device.
On the Apps screen, tap Settings → Accessibility, and view the list of accessibility services
available in Services.
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Accessibility
Using other useful features
• Using S Voice: You can use S Voice to perform various functions using voice commands.
Launch S Voice and make calls, send messages, and view tasks. Refer to S Voice for details.
• Searching by voice: Use voice commands to search for webpage content. Use this feature
when you are on the move and cannot use your hands to enter text. Refer to Voice Search
for details.
• Using notifications panel: Drag the status bar downwards to open the notifications panel.
You can view missed calls, new messages, adjust screen brightness, and more. Refer to
Notifications and quick setting panels for details.
• Switching to easy mode: Easy mode uses a simpler layout and large icons to provide an
easy user experience. You can add frequently-used apps or shortcuts to the Home screen
for easier access. Refer to Switching to easy mode for details.
• Using control motions: Control the device with palm motions or gestures. Refer to
Control motions for details.
• Using the finger scanner: Register your fingerprints to the device to unlock the screen or
verify the Samsung account password. Refer to Finger Scanner for details.
• Using car mode: Control the device to perform various functions by voice commands
while driving. You can receive incoming calls, view messages, and listen to music without
touching the device. Refer to Car mode for details.
• Using voice recorder: Record or play voice memos. Refer to Voice Recorder for details.
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Troubleshooting
Before contacting a Samsung Service Center, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For details, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. Contact your service provider for
more details.
Your device does not turn on
• When the battery is completely discharged, your device will not turn on. Charge the
battery completely before turning on the device.
• The battery may not be inserted properly. Insert the battery again.
• Wipe both gold-colored contacts and insert the battery again.
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Troubleshooting
The touch screen responds slowly or improperly
• If you attach a protective cover or optional accessories to the touch screen, the touch
screen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touch screen,
or if you tap the screen with sharp objects or your fingertips, the touch screen may
malfunction.
• The touch screen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is upgraded to the latest version.
• If the touch screen is scratched or damaged, visit a Samsung Service Center.
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close apps or reinsert the battery and turn
on the device to regain functionality. If your device is frozen and unresponsive, press and hold
the Power button and the Volume button down simultaneously for more than 7 seconds to
restart it.
If this does not solve the problem, perform a factory data reset. On the Apps screen, tap
Settings → Backup and reset → Factory data reset → RESET DEVICE → DELETE ALL.
Before performing the factory data reset, remember to make backup copies of all important
data stored on the device.
If the problem is still not resolved, contact a Samsung Service Center.
Calls are not connected
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialing.
• Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using a headset, ensure that it is properly connected.
189
Troubleshooting
Sound echoes during a call
Adjust the volume by pressing the Volume button or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Recharge or replace the battery.
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-colored contacts and try charging the battery again.
• The batteries in some devices are not user-replaceable. To have the battery replaced, visit
a Samsung Service Center.
The battery depletes faster than when first purchased
• When you expose the battery to very cold or very hot temperatures, the useful charge
may be reduced.
• Battery consumption increases when you use messaging features or some apps, such as
games or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
190
Troubleshooting
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended
period of time, your device may feel hot to the touch. This is normal and should not affect
your device’s lifespan or performance.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
• Charge the battery or replace it with a battery that is fully charged.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Center.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate license or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
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Troubleshooting
• Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
• Your device supports multimedia files that are authorized by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
• Ensure that the Bluetooth wireless feature is activated on your device.
• Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Center.
A connection is not established when you connect the device to a
computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
• Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on
your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
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Troubleshooting
Data stored on the device has been lost
Always make backup copies of all important data stored on the device. Otherwise, you
cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data
stored on the device.
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
193
Copyright
Copyright © 2016 Samsung Electronics
This guide is protected under international copyright laws.
No part of this guide may be reproduced, distributed, translated, or transmitted in any form or
by any means, electronic or mechanical, including photocopying, recording, or storing in any
information storage and retrieval system, without the prior written permission of Samsung
Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi CERTIFIED Passpoint™, Wi-Fi Direct™, Wi-Fi
CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
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