Samsung | WA10J8700GP/SA | Samsung WA8000J Activ DualWash™ Top Loader up to 13kg User Manual

Washer
User manual
WA10J8700G*
SSEC SEC
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Contents
Contents
Safety information
4
What you need to know about the safety instructions
Important safety symbols
Important safety precautions
4
4
5
Installation
11
Unpacking your washer
Overview of your washer
Basic location requirements
Important note to installer
Step-by-step installation
11
12
14
18
18
Operating instructions
26
Loading your washer
Getting started
26
27
Washing a load of laundry
28
Control panel
28
Cycle overview
30
Options31
Washing clothes using the cycle selector
34
ATC (Auto Temperature Control)
36
The basics
37
Detergent use
39
Features40
Maintaining your washer
43
Cleaning the exterior
Cleaning the interior
Storing your washer
Preserving the top cover and the front frame
Cleaning the built-in sink and lint filter
Cleaning the dispensers
Tub clean
43
43
43
44
44
45
47
Troubleshooting
48
Checkpoints48
Information codes
52
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55
Fabric care chart
Helping the environment
Specification sheet
Cycle chart
55
57
58
59
Contents
Specifications
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Safety information
Safety information
Congratulations on your new Samsung washer. This manual contains important information
on the installation, use and care of your appliance. Please take some time to read this manual
to take full advantage of your washer’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest service
centre or find help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
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Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To
safely operate this appliance, familiarize yourself with its operation and exercise care when
using it.
Safety information
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:
Do not let children (or pets) play in or on your washing machine.
The washing machine door does not open easily from the inside and
children may be seriously injured if trapped inside.
This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not play with the
appliance.
For use in Europe: This appliance can be used by children aged from 8
years and above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
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Safety information
Safety information
If the supply cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to avoid a
hazard.
This appliance should be positioned so that the power plug, the water
supply taps, and the drain pipes are accessible.
For appliances with ventilation openings in the base, that a carpet must
not obstruct the openings.
The new hose-sets supplied with the appliance are to be used and that
old hose-sets should not be reused.
CAUTION
In order to avoid a hazard due to inadvertent resetting of the thermal
cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and off by the utility.
CAUTION
Do not use the water to exceed 50 °C when using the hot water in your
washing machine.
Plastic parts may be deformed or damaged, and this may result in
electric shock or fire.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service
company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product,
or injury.
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Safety information
Plug the power cord into an AC 220-240 V / 50 Hz wall socket or higher and use the socket
for this appliance only. Never use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the
product specifications. Failure to do so may result in electric shock or fire. Plug the power
plug into the wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
• Plug the power plug into the wall socket so that the cord is running towards the floor.
If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
Insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or fire.
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Safety information
Safety information
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your
nearest service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest Samsung Customer Service.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the lid.
• If trapped inside the product, children may suffocate to death.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not insert your hand or a metal object under the washing machine while an operation is
in progress.
• This may result in injury.
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Safety information
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service
centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
• In this case, the product will not be covered by the standard warranty provided by
Samsung and no responsibility can be attributed to Samsung for malfunctions or damages
resulting from doing it.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
• Failure to do so may result in electric shock or fire.
Do not put your hand into the spinning tub during the spin cycle.
• This may result in injury. If the tub does not stop spinning within 15 seconds after you
open the lid, contact your nearest Samsung Customer Service.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washing machine using a damp, soft
cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from such
misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
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Safety information
Safety information
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use the strong acid cleaning agent.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
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Installation
Follow these instructions carefully to ensure proper installation of the washer and to prevent
accidents when using it.
Unpacking your washer
Installation
Unpack your washer and inspect it for shipping damage. Make sure you have received all the
items shown below. If your washer was damaged during shipping, or you do not have all of
the items, contact 1300-362-603.
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the
unit.
WARNING
Packing materials can be dangerous to children; Keep all packing material (plastic bags,
polystyrene, etc.) well out of children’s reach.
CAUTION
When unpacking the washer, 2 person
collaboration is needed. To remove the
cushion bottom of the packing materials,
forward dumping is strictly prohibited.
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Installation
Overview of your washer
Make sure all the parts are included in the product package. If you have a problem with
the washer or the parts, contact a local Samsung customer center or the retailer.
01
Installation
02
03
04
05
10 11
06
07
12
13
08
14
09
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02 Hose guide
03 Lid
04 Built-in sink
05 Filter-rear
06 Filter-front
07 Tub
08 Water Jet
09 Leveling feet
10 Water hose (Cold)
11 Water hose (Hot)
12 Control panel
13 Detergent drawer
14 Power cord
Installation
01 Drain hose
Parts supplied
Hose guide
User manual
Plastic zip hose tie
Water intake cap
Water supply hoses
Tools needed for installation
Wrench
Flat screwdriver
Leveller
NOTE
•
•
•
•
If you lose an accessory and want to purchase a replacement, contact the Samsung
service center 1300 362 603.
The design of the parts and accessories may differ from the pictures above.
Their design is subject to change without notice for product improvement.
Do not reuse old hoses. Only use new water supply hoses when you install the washer.
Old water supply hoses can leak or burst causing flooding and property damage.
Confirm that there are rubber washers inside each coupling of the water supply hoses.
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Installation
Basic location requirements
Electrical
•
•
Installation
•
220-240 Volt 50 Hz fuse or circuit
breaker.
Individual branch circuit serving only
your Washer is recommended.
Your washer is equipped with a power
cord.
CAUTION
Never use an extension cord.
WARNING
An improperly connected equipmentgrounding conductor can increase the risk
of electrical shock. Check with a qualified
electrician or serviceman if you are not sure
whether the appliance is properly grounded.
Do not modify the plug provided with the
appliance – if it does not fit the outlet, have
a proper outlet installed by a qualified
electrician.
Grounding
Important safety precautions
Electrical grounding is required for this
appliance.
To prevent unnecessary risk of fire,
electrical shock or personal injury, all wiring
and grounding must be done in accordance
with the National Electrical Code ANSI/
FNPA, No.70 Latest Revision and local
codes and ordinances. It is the personal
responsibility of the appliance owner to
provide adequate electrical service for this
appliance.
This appliance must be grounded. In
the event of malfunction or breakdown,
grounding will reduce the risk of electric
shock by providing a path of least resistance
for electric current.
This appliance is equipped with a power
cord having a three-prong grounding plug
for use in a properly installed and grounded
outlet.
The plug must be plugged into an
appropriate outlet that is properly installed
and grounded in accordance with all local
codes and ordinances.
CAUTION
Never connect the ground wire to plastic
plumbing lines, gas lines, or hot water pipes.
Water
To correctly fill your Washer in the proper
amount of time, water pressure of 20 to
116psi (137 to 800kPa) is required.
Water pressure less than 20 psi may cause
water valve failure, or may not allow the
water valve to shut off completely, or may
extend the fill time beyond what your
Washer controls allow, causing your Washer
to turn off. A time limit is built into the
controls to prevent flooding in your home if
a hose becomes loose.
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The water faucets must be within 4 feet
(122 cm) to the back of your Washer to
match the inlet hoses provided with your
Washer.
NOTE
WARNING
Check all connections at the water valve and
faucet for leaks
Drain facility
The recommended height of the standpipe
is 39 in (99 cm). The drain hose must be
routed through the drain hose clip to the
standpipe. The standpipe must be large
enough to accept the outside diameter of
the drain hose. The drain hose is attached to
the washer at the factory.
Location considerations
Do not install your washer in areas where
water may freeze, since your washer will
always retain some water in its water valve,
pump, and hose areas. Frozen water can
damage the belts, the pump, hoses, and
other components.
Alcove or closet installation
Installation
Accessory inlet hoses are available in
various lengths up to 10 feet (275 cm) for
faucets that are further away from the back
of your washer.
To avoid the possibility of water damage:
• Have water faucets easily accessible.
• Turn off faucets when the washer is not
in use.
• Periodically check that there is no
leakage from the water inlet hose
fittings.
Never install your washer on a platform or
weakly supported structure.
Minimum clearances for closet and alcove
installations:
Sides
1 in /
25 mm
Closet
front
2 in /
51 mm
Rear
6 in /
152 mm
Top
21 in /
533 mm
If the washer and dryer are installed
together, the closet front must have at least
a 72 in² (465 cm²) unobstructed air opening.
Your washer alone does not require a
specific air opening.
Flooring
For best performance, you must install
your washer on a solidly constructed floor.
Wood floors may need to be reinforced to
minimize vibration and/or unbalanced load
situations. Carpeting and soft tile surfaces
are contributing factors to vibration which
can cause your washer to move slightly
during the spin cycle.
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Installation
Recessed area
Side view - closet or confined area
A
E
A
Installation
A
B
B
A
1 in (2.5 cm)
B
27.0 in (68.6 cm)
A
B
C
D
A
21 in (53.3 cm)
B
2 in (5.1 cm)
C
29.3 in (74.4 cm)
D
6 in (15.2 cm)
E
Gap between end of water
valve and the wall
• Case 1. Assemble supply
hose after installing : Over
3.9 in (10 cm).
• Case 2. Assemble supply
hose before installing :
Over 2.8 in (7 cm).
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Required dimensions for Installation
A
C
Installation
B
A
A
27.0 in (68.6 cm)
B
39.2 in (99.5 cm)
C
45.7 in (116.0 cm)
59.8 in (152.0 cm)
A
C
A
B
B
C
A
A
29.3 in (74.4 cm)
B
45.7 in (116.0 cm)
A*
48.0 in2 (310.0 cm2)
B*
24.0 in2 (155.0 cm2)
C
3.0 in (7.6 cm)
NOTE
* Required spacing
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Installation
Important note to installer
Please read the following instructions carefully before installing your washer.
These instructions should be retained for future reference.
We recommend you hire a professional to install this washer.
Installation flow chart
Installation
Selecting a
location
Removing the
shipping bolts
(Front loading
washers only)
Running a test cycle
Run Rinse+Spin with
small amount of
laundry (about 4~5
towels) as a test cycle
Connecting the
water and drain
Does your washer
vibrate?
NO
Adjusting the
leveling feet
Powering your
washing machine
Running
Calibration Mode
Finishing the
installation
YES
Check again before steps.
Step-by-step installation
STEP 1 Selecting a location
NOTE
Before you install the washer, make sure the location:
• Has a hard, level surface without carpeting or flooring that may obstruct ventilation.
• Is away from direct sunlight.
• Has adequate ventilation.
• Is not exposed to freezing temperatures (temperatures under 32 °F or 0 °C).
• Is away from heat sources such as oil or gas.
• Has enough space so that the washer doesn’t rest on its power cord.
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STEP 2 Connecting the water supply hose
CAUTION
B
A
CAUTION
Installation
Before installing the water supply hoses,
make sure there are rubber gaskets (B)
inside the couplings (A) at both ends of each
new water hose. Installing the water supply
hoses without rubber gaskets can cause
water leakage.
When you initially install the washer, be
sure to use new hoses. Failing to do so may
result in a water leakage or overflow and
may damage your property.
CAUTION
Do not connect multiple water supply hoses
together to increase the length of the supply
hose. Hoses connected this way can leak
and the leakage can cause electrical shock. If
a hose is too short, replace the hose with a
longer, high pressure hose.
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Installation
A
B
1. Connect the ends of the water supply
hoses to the hot (B) and cold (A) faucets.
2. Tighten the fittings by hand until they
are snug, and then tighten them an
additional two-thirds of a turn with a
wrench.
Installation
CAUTION
When you fasten the fittings, do not fasten
them too tightly or apply tape or sealant to
the faucets or water supply intakes. This can
damage the fittings.
NOTE
After you have connected the water supply
hoses to the faucets, ensure that they are
connected correctly by pulling the water
supply hoses downwards.
3. Place the unconnected ends of the hoses
into a bucket and open the faucets
connected to the two water supply hoses
for 10 or 15 seconds to remove any
foreign substances from the hoses. Close
the faucets before continuing.
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4. Connect the ends of the water supply
hoses to the water supply intake
connections at the back of the washer.
CAUTION
5. Tighten the fittings by hand until they
are snug, and then tighten them an
additional two-thirds of a turn with a
wrench.
Installation
The water supply hose connected to the hot
faucet must be connected to the hot water
supply intake and the water hose connected
to the cold faucet must be connected to the
cold water supply intake.
NOTE
To ensure the correct water usage, connect
both the hot and cold water faucets. If either
or both are not connected, an “4C” (no fill)
code can be displayed.
NOTE
If you do not want to use the hot water
supply hose, insert the water intake cap
into the hot water supply intake hole. In
this case, you must select the Tap Cold
for the water temperature. If you select
the Tap Cold, all the lamps for the water
temperature options are turned off.
CAUTION
Confirm that the water supply hoses are not
twisted or bent. If the hoses are twisted or
bent, the hoses can leak and cause electric
shock due to the water leakage.
6. Turn on the hot and cold water supplies
and check all the water supply intake
connections and the faucets for water
leaks.
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Installation
STEP 3 Connecting the drain hose
The end of the drain hose can be positioned
in three ways:
Over the edge of a wash basin
Installation
Secure the hose guide (A) to the side of the
basin wall with a hook or to the tap with
a piece of string to prevent the drain hose
from moving.
A
In a standpipe or laundry tub
B
C
D
*
The standpipe (B) and laundry tub (C) must
be no shorter than 39 in (99 cm)* and no
longer than 96 in (245 cm)*.
NOTE
E
•
•
Make sure that the connection between
the drain hose and the standpipe is not
airtight.
D: Hose retainer, E: Tie strap
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NOTE
*
NOTE
The drain hose can be installed to a 96
in (245 cm) maximum, but the draining
capability can be reduced at this height.
It can cause the washer to have an odor
because of remaining water in the drain
system.
Installation
A
Connect the hose guide (A) within 4 in (10
cm)* from the end of the drain hose. If the
drain hose is extended more than 4 in (10
cm) beyond the end of the hose guide, mold
or microorganisms could spread to the
inside of the washer.
NOTE
If the drain hose is installed below 39 in (99
cm), water can be drained in cycles due to a
siphon phenomenon. It causes the washer to
display “4C”.
STEP 4 Leveling your washer
See if the washer is level by checking the
position of the tub:
1. Slide the washer into position.
2. Open the lid of the washer, and pour
the water into the tub to just below the
pulsator level.
A
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Installation
3. If the washer is level, the pulsator (A) is
positioned at the center of the water as
shown in the figure.
If not, level your washer by turning
the front leveling feet clockwise or
counterclockwise as necessary.
Installation
NOTE
Turn the front leveling feet clockwise (B) to
lower the washer, and counterclockwise (C)
to raise the washer.
B
C
STEP 5 Powering your washer
Plug the power cord into a 3-prong, well
grounded 220-240 volt 50 Hz approved
electrical outlet protected by a fuse or
comparable circuit breaker.
Your washer is grounded through the third
prong of the power cord when plugged into
a three-prong grounded electrical outlet.
Test run
Make sure that you install your washer
correctly by running the Rinse+Spin after
the installation is complete.
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STEP 6 Running a test cycle
Run a test cycle as follows to check if your washer is properly installed.
Load about 6 pounds of laundry into the tub.
Press Power to turn on your washer.
Select Rinse+Spin by turning the Cycle Selector.
Press Start/Pause to start the test cycle.
The washer should not rock or vibrate excessively when water is supplied or when
washing or spinning, and should drain well during the spin cycle.
NOTE
If water leaks while water is being supplied or drained, check the water connections. Refer to
the “STEP 2 Connecting the water supply hose” section on page 19 for instructions.
Installation
1.
2.
3.
4.
5.
NOTE
If the washer rocks and vibrates excessively, level your washer again. Refer to the “STEP
4 Leveling your washer” section on page 23 for instructions.
STEP 7 Calibration Mode
Your Samsung washer detects the laundry weight automatically.
For more accurate weight detection, please run Calibration Mode after the installation.
To run Calibration Mode, follow these steps:
1. Remove laundry or any contents in the machine.
2. Press and hold Water Level and Delay End simultaneously for at least 3 seconds when
the power is turned on.
3. Press Start/Pause to activate Calibration Mode.
4. The pulsator rotates clockwise and counterclockwise approximately 1 minute.
5. When Calibration Mode is finished, “End” appears on the display, and the washer
automatically turns off. The washer is now ready for use.
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Operating instructions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
Loading your washer
•
Operating instructions
•
•
•
•
Fill the tub with dry, unfolded clothes
evenly around in order to enhance
washing efficiency and prevent excess
wear, or wrinkling of the load.
For optimal washing performance, make
sure the laundry is piled up evenly.
Wash delicate items such as bras, hosiery,
and other lingerie in the Delicates cycle
with similar lightweight items.
When washing big bulky items or a
few smaller items that don’t fill the tub
completely – a rug, a pillow, stuffed toys,
or one or two sweaters, for example – add
a few towels to improve spin performance.
Do not insert bulky items except for
Bedding in this cycle.
NOTE
During the spin cycle, the washer may add
additional water to redistribute the clothes
and correct an imbalance inside the drum.
• When washing heavily soiled loads, do
not overload your washer to ensure good
cleaning results.
CAUTION
•
•
Inflatable items may cause damage to the
laundry or the machine during the wash or
drying process.
Regardless of the size, blankets or quilts
are safer and cleaner to wash one item at
a time. Two different-sized blankets in the
same load may compromise the drying
performance due to unbalanced loads.
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To input a blanket
Fold the blanket into the blanket-specific net
as shown, and then insert in the tub below the
plastic area of the tub.
CAUTION
To add a forgotten item:
1. Press Start/Pause to pause the washer.
2. Wait for the door to unlock automatically, and then open the door.
3. Add the item, close the door, and then press Start/Pause. The cycle will resume.
Getting started
Operating instructions
Make sure the laundry is inserted completely.
• Any exposed part of the laundry may
cause damage to the machine or the
laundry itself, or a water leak.
• Do not overload the tub. Make sure no
part of the laundry is exposed outside of
the tub.
1. Load your washer.
2. Add liquid (or powder) detergent and additives to the dispenser (see the "Detergent use"
section on page 37).
3. Select the appropriate cycle and options for the load (see the "Washing a load of laundry"
section page 28).
4. Close the lid.
5. Press Start/Pause.
6. The Wash Indicator illuminates.
7. The estimated cycle time will appear in the display.
The time may fluctuate to indicate the time remaining in the cycle.
NOTE
The actual time required for a cycle may differ from the estimated time in the display
depending on the water pressure, water temperature, detergent, and laundry.
8. Before your washer starts to fill, it will make a series of clicking noises to check the door
lock and do a quick drain.
NOTE
•
•
•
When the cycle is complete, the Door Lock indicator will go out and “End” will appear
in the display.
Pressing Power cancels the cycle and stops your washer.
The Wash, Rinse, and Spin indicators will illuminate during those portions of the cycle.
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Washing a load of laundry
WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
Control panel
02
06
10
07
01
11
08
15
12
09
03
04
05
13
14
Washing a load of laundry
01 Cycle Selector
Turn the Cycle Selector to select the desired cycle. The indicator by
the cycle name lights up.
02 Display
Provides instructions and diagnostics while keeping you updated on
the cycle status and time remaining.
03 Water Level
The water level is automatically adjusted. However, you can select the
water level manually by pressing this button.
According to the texture and humidity of clothes, water level and
water consumption may differ.
04 Power Wash
You can select the water stream type.
Medium  High  Low  Medium
You can change the setting depending on the cycle.
You cannot change the setting during a Spin cycle.
05 Temp.
Press the button repeatedly to cycle through the different water
temperature options.
• Hot - Whites and heavily soiled, colorfast items.
• Warm - Colorfast items.
• Cold - Brightly colored, very lightly soiled items.
06 PowerJet™
Plus
Improve washing performance through PowerJet spray action.
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08 Last Setting
Selects this cycle to load the settings for the last cycle.
Perform a wash cycle using the last used settings without having
to enter them manually again. Your choices are automatically saved
when you press the Start/Pause button. To use a memorized cycle,
press the Last Setting button and then press the Start/Pause button.
09 Pre Soak
Remove stains more thoroughly by specifying additional time.
10 Delay End
Delay the end of any cycle for up to 19 hours in one-hour increments.
Displayed hour indicates the time the wash will be ended.
11 Wash
Press this button to only perform a wash cycle or to adjust the wash
time.
12 Rinse
Press this button to only perform a rinse cycle or to adjust the rinse
count.
13 Spin
Press this button to perform a spin cycle only or to adjust the spin
time.
You can set the spin time from between 1 to 9 minutes. (except for
WATER SAVING )
When only a spin is selected, the spin time will be different from the
total remaining time. This is because the total remaining time includes
the actual spin time and the times for water draining and stopping.
14 Start/Pause
Press to pause and restart cycles.
15 Power
Press once to turn your washer on. Press again to turn your washer
off. If the washer is left on for more than 10 minutes without any
buttons being pressed, the power automatically turns off.
Washing a load of laundry
07 Activ Dual
Wash Drain
This button provides two options, and is available only when the
washing machine is stopped or in Standby state.
• Water Save (default): Reuse water in the tub that remains
after using Water Jet. The water will be used for the main cycle.
• Drain: Select to drain water that remains after using Water Jet.
When draining is complete, the washing machine switches to
Water Save mode automatically. Then, you can choose a cycle.
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Washing a load of laundry
Cycle overview
Cycle
Description
Washing a load of laundry
COTTON
Suitable for a averagely soiled cotton load.
For cottons, bed linens, table linens, underwear, towels, or shirts.
The washing time and the number of rinse cycles are
automatically adjusted according to the load.
SILENT
This cycle minimizes noise for night washes by decreasing the
spinning power of the product.
HEAVY DUTY
For sturdy, colorfast fabrics and heavily soiled garments.
40℃ MAGIC CLEAN
This cycle effectively removes dirt using a customized water
temperature.
60℃ MAGIC CLEAN
This cycle effectively removes dirt using a customized water
temperature.
TOWELS
For bath towels, washcloths, and mats.
ACTIVE WEAR
Use this cycle to wash exercise wear such as sports jerseys,
training pants, shirts/tops and other performance clothing. This
cycle provides effective soil removal with gentle action for
special fabric care.
TUB CLEAN
Use this program to clean the tub. It will keep the tub clean and
sanitary.
WATER SAVING
This is a specially designed cycle that enables you to wash
laundry effectively with the minimum amount of water.
Water saving, water level 8, water supply Warm is the test
programme used for energy labeling in accordance with AS/NZS
2040.
Suitable for a normally soiled cotton load.
BABY CARE
This cycle washes frequently washed items such as baby clothes
and underwear to prevent damage to the fabric and adds extra
rinse cycles to ensure cleanness.
QUICK WASH
For lightly soiled garments needed quickly.
DELICATES
This cycle is for washing delicate clothes that are easily deformed
or damaged and woollen sweaters and cardigans with a water
wash sign.
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Cycle
Description
BEDDING
For bulky and large items, such as comforters, blankets and
sheets. When washing comforters, use liquid detergent.
 Do not wash waterproof or water-resistant items such as
mattress covers, bath mats and plastic mats which hardly
absorb water.
SPIN
Drains the water and spins at a high speed.
RINSE + SPIN
Use for loads that need rinsing only or to add rinse-added
fabric softener to a load.
Options
•
Child Lock prevents children from playing
with your washer.
Activating the Child Lock function
Press and hold Water Level and Power
Wash simultaneously for approximately 3
seconds.
• When you activate the Child Lock
function, the Child Lock indicator
blinks.
•
Using the Child Lock function
If the lid is opened when the Child Lock
function is on, “dC” is displayed and an
alarm sounds.
• If the water level in the tub is above the
safe water level, “dC” is displayed on the
LED display and the washer starts to
drain water by force after 30 seconds.
The Power button is disabled while the
washing machine drains water in Child
Lock mode.
•
•
•
If the water level in the tub is above
the safe water level and the Child Lock
function is turned on while the door
is open, “CL” is displayed on the LED
display even if the power of the washer
is turned off and the washer drains
water by force.
Even if the power of the washer is
turned off, if the lid is opened while the
water level in the tub is above the Reset
water level, “CL” is displayed on the LED
display without the alarm sounding and
the washer starts to drain water. When
the draining operation finishes, the
power is automatically turned off again.
Even if the Child Lock function is
activated, every button works until the
door opens.
After the compulsory drain, the “CL”
blinks at 1 second intervals and the
product enters the “CL” mode. (When
the product is in the “CL” mode, only the
Power button works.)
To cancel the “CL” mode, you need to
turn the power off and then on again.
Washing a load of laundry
Child Lock
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Washing a load of laundry
•
To cancel the “dC” mode, deactivate
the Child Lock function. To deactivate
the Child Lock function, press and
hold Water Level and Power Wash
simultaneously for at least 3 seconds.
NOTE
Adding laundry when Child Lock is on
To add laundry, deactivate the Child Lock
function. To deactivate the Child Lock
function, press and hold Water Level and
Power Wash simultaneously for at least 3
seconds. See the “Pause Option” section on
page 35 for additional details.
Deactivating the Child Lock function
Washing a load of laundry
Press and hold both Water Level and Power
Wash simultaneously for approximately 3
seconds.
• When you deactivate the Child Lock
function, the Child Lock indicator is
turned off.
• The Child Lock function prevents
children or the infirm from accidently
operating the washer and injuring
themselves.
WARNING
If a child enters the washer, the child may
become trapped and suffocate.
CAUTION
•
•
Once you have activated the Child Lock
function, it continues working even if
the power is turned off.
Forcing the lid open can result in injury
or damage to the product.
NOTE
To add laundry after you have activated
the Child Lock function, you must first
deactivate the Child Lock function.
Sound
The Sound Off function can be selected
during all cycles.
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Garment Plus
PowerJet™ Plus
You can add or take out laundry items even
after the wash has started, as long as the
Garment Plus indicator is on. Pressing
Start/Pause unlocks the lid. If you open the
lid and want to continue the wash cycle,
close the lid, and then press Start/Pause.
After supplying additional water, the drum
rotation creates a waterfall that dissolves
the detergent thoroughly. This allows the
detergent to penetrate more evenly into
the clothes and remove stains effectively,
even on big loads, giving you a better wash,
during the rinse cycle, the waterfall
passes through the fabric, removing
detergent residue thoroughly.
Delay End
You can set the washer to start your wash
automatically at a later time, by choosing a
delay time.
The hour displayed indicates the time at
which the wash will be ended.
PowerJet™ Deep
Clean
COTTON, SILENT,
HEAVY DUTY, 40℃
MAGIC CLEAN, 60℃
MAGIC CLEAN,
TOWELS, ACTIVE
WEAR, WATER
SAVING, BABY CARE
Available
BEDDING, TUB
CLEAN, QUICK
WASH, DELICATES,
RINSE+SPIN, SPIN
Not available
Washing a load of laundry
1. Set your wash cycle.
2. Press Delay End repeatedly until the
delay time is set.
3. Press Start/Pause. The “Delay End”
indicator will be lit, and the clock will
begin counting down until it reaches the
set time.
4. To cancel a Delay End function, press the
Power button and then turn the washer
on again.
Cycles
Pre Soak
Use this function when the laundry is
heavily contaminated or stained. This
function improves the wash performance by
adding a Pre Soak cycle.
• If you select this function, the total cycle
time is increased by 10 or 20 minutes.
• When the Pre Soak cycle starts, the
washer repeats a wash cycle after
supplying water and then performs a 10
or 20 minute soak cycle.
• When the Pre Soak cycle is complete,
the configured wash cycle starts without
draining water.
Mist Shower
Mist Shower sprays water from a nozzle
that is independent of the main water
supply system. It states that is soaks the
laundry with water from the beginning of
the rinse cycle and ensures an effective
wash, but it’s not part of the wash cycle, it’s
part of the rinse cycle, so this needs to state
that it ensures an effective rinse.
(The Mist Shower function may not work if
there is too large of a load in the machine.)
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Washing a load of laundry
Smart Check
This function enables you to check the
status of the washer using a smartphone.
1. To enable the Smart Check function,
press and hold Temp. for 3 seconds after
turning the power on or when an error
occurs.
NOTE
Washing a load of laundry
The error code history is deleted after you
use this function.
2. The Smart Check indicator is lit on the
display.
3. Run the Smart Check app on your smart
phone.
• Android: Galaxy S series, Galaxy
Note series. (Other devices may not
be normal operation).
Supported OS : Android 2.2 or higher
• iOS: iPhone series
Supported OS : iOS 4.3 or higher
4. Focus your smart phone’s camera on the
display panel of the washer.
5. If the smart phone’s camera is focused
on the display panel of the washer, the
panel and error message is automatically
recognized and the error type and
countermeasures are displayed on the
smart phone.
6. If the smartphone fails to recognize the
error code more than twice, please enter
the error code displayed on the display
panel of the washer manually into the
Smart Check app.
NOTE
Downloading the Smart Check app
• Download the Samsung Laundry App
into your mobile phone from the
Android market or Apple App store.
(Search word : Samsung Smart Washer/
Dryer)
NOTE
Precautions when using Smart Check
• If light from a light bulb, fluorescent
bulb, or lamp is reflected on the display
panel of the washer, the smartphone
may not be able to recognize the panel
or error message easily.
• If you hold the smartphone at too
large an angle relative to the front of
the display panel, it may not be able
to recognize the error code. For best
results, hold the smartphone so that the
front of the panel and the smartphone
are parallel or nearly parallel.
Washing clothes using the cycle selector
Your new washer makes washing clothes
easy, using Samsung’s “Fuzzy Control”
automatic control system. When you select
a wash program, the machine will set the
correct temperature, washing time, and
washing speed.
2. Open the lid.
3. Load the articles of clothing one at a
time loosely into the drum, without
overfilling it.
1. Press Power.
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When the cycle is finished:
After the total cycle has finished, the power
will turn off automatically.
1. Open the lid.
2. Remove laundry.
Washing a load of laundry
4. Add liquid (or powder) detergent,
softener, and/or bleach (if necessary) to
the appropriate compartments. See the
"Detergent use" section on page 39.
5. Close the lid.
6. Use the Cycle Selector to select the
appropriate cycle according to the type
of material: COTTON, SILENT, HEAVY
DUTY, 40℃ MAGIC CLEAN, 60℃ MAGIC
CLEAN, TOWELS, ACTIVE WEAR, TUB
CLEAN, WATER SAVING, BABY CARE,
QUICK WASH, DELICATES, BEDDING,
SPIN, and RINSE+SPIN. The relevant
indicators will illuminate on the control
panel.
7. At this time, you can control the wash
temperature, the number of rinse cycles,
the spinning speed, and the delay time
by pressing the appropriate option
button.
8. Press Start/Pause and the wash will
begin. The process indicator will light up
and the remaining time for the cycle will
appear in the display.
Pause Option
To remove or add laundry items, follow
these steps:
1. Press Start/Pause to unlock the lid.
NOTE
The lid cannot be opened when the water is
too HOT.
2. Remove or add laundry items.
3. Close the lid, and then press Start/Pause
to restart the wash.
NOTE
If you have Child Lock on, you must
deactivate it first. See page 31.
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Washing a load of laundry
ATC (Auto Temperature Control)
ATC is the control function that the
washer controls water temperature with
temperature sensor (thermistor).
NOTE
Because there are numerous water
temperatures depending on the customer’s
environments (cold areas, warm areas,
various water temperatures, settings of
heater temperature, etc.), ATC function in our
washer maintains the certain level of wash
temperature to output the best washing
performance at each cycle.
Washing a load of laundry
NOTE
If you select COTTON, this cycle is the
regulation and UL cycle. Since new washers
must reduce the amount of energy usage as
a first priority, customers will notice more
cold water entering the washer. But, this is
normal, not a problem.
In those regulation cycles, Hot temperature
is similar to acceptable adult bath-water
temperature and warm temperature is
similar to comfortable swimming-pool water
temperature.
NOTE
If customers want to wash clothes in specific
water temperatures, customers should
choose a different cycle at each temperature
(Hot/Warm).
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The basics
Prewash (Water Jet & Built-in sink)
Water Jet and Built-in sink help you
handwash before the washing machine
starts operation. Water Jet is available only
when the door is open with the water level
set to less than High. For prewashing, use
the Built-in sink that is designed to facilitate
the hand-wash.
NOTE
•
•
If you want to hand-wash while the
machine is operating, press Start/Pause
to stop operation, and then follow steps
1-4 above.
If you open both the door and the
Builtin sink, lower the Built-in sink
manually for prewashing.
Washing a load of laundry
1. With the door open, lower the Built-in
sink . To open only the door, press and
release the front right corner of the
door. To close and lock both the door
and the Built-in sink, press down the
door until you hear a clicking sound.
2. Put clothes to prewash in it.
3. Press Water Jet to supply water to the
Built-in sink, and hand-wash.
4. When done, gently lift up the Built-in
sink to drain water into the tub.
[Water Jet stops]
•
•
Water Jet stops operation automatically
when the washing machine detects the
maximum water level.
Water Jet stops operation automatically
5 minutes after it begins. To add more
water, press Water Jet again to resupply
water.
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Washing a load of laundry
[Water Jet drains]
•
•
Select a cycle and press Start/Pause. Then
the washing machine drains the water to be
used during the prewash.
When the washing machine is turned off
before starting the wash cycle, it drains
the water to be used during the prewash.
However, when it is turned off during the
wash cycle, it does not drain the water.
NOTE
•
Washing a load of laundry
Water Jet extracts the water through the
Mist Shower nozzle for 1 second and then
through the Water Jet nozzle from then on
when it is first activated after the washing
machine turns on.
CAUTION
•
•
•
•
•
•
•
•
Do not abuse Water Jet. Excessive use of
Water Jet increases water consumption.
When running water to the tub, do that
gently. Otherwise, water may overflow the
tub.
Use caution when removing laundry from
the tub. You may bump your head on the
Built-in sink.
Do not block the outlet of Water Jet with
hands. Water may leak outside the tub,
causing a system failure.
Put only clothes to prewash in the Built-in
sink. Other items such as shoes, food, or
animals can not be used for prewash.
Do not open the Built-in sink in a hurry.
Remaining water in the sink may splash on
the door or control panel.
Due to a difference in air pressure, Water Jet
may splash water from its outlet when it is
first activated.
This lid must be closed tightly to do the
laundry.
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Detergent use
•
•
The use a good quality top loader
detergent is recommended.
It is also important to:
Pre–treat stains before washing.
Sort clothes by color.
Sort clothes by the amount of soiling.
Avoid overloading.
NOTE
•
•
Washing a load of laundry
•
When using powdered detergent it
is recommended that the powder be
dissolved in warm water to ensure
optimum cleaning results.
The detergent/water mixture can
be added to either the tub or to the
detergent dispenser tray.
Reducing the amount of detergent used
may reduce the effectiveness of the
cleaning action.
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Washing a load of laundry
Features
Automatic dispenser
Your washer has separate compartments for dispensing detergent and color-safe bleach and
fabric softener. Add all laundry additives to their respective compartments before starting
your washer.
The automatic dispenser must always be in place before you start your washer.
DO NOT open the automatic dispenser when your washer is running.
NOTE
•
•
•
Washing a load of laundry
Never exceed the manufacturer’s recommendations when adding detergent.
This compartment holds liquid detergent for the main wash cycle, which is added to the
load at the beginning of the cycle.
When using powdered detergent, remove the liquid detergent compartment from the
detergent drawer. The washer will not dispense powdered detergent from the liquid
detergent compartment.
To add detergent to the automatic dispenser:
1. Open the dispenser drawer.
2. Load the recommended amount of liquid
(or powder) detergent into the detergent
compartment before you start your
wash.
3. Close the drawer slowly and smoothly
to avoid spilling, splashing, or premature
dispensing of the contents.
NOTE
It is normal for a small amount of water to
remain in the dispenser compartments at
the end of the cycle.
NOTE
Do not put chlorine bleach in the dispenser
drawer.
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Loading the Liquid (or Powder) detergent compartment
A
1. Pour the recommended amount of
laundry detergent directly into the
detergent compartment before starting
your washer.
2. If you are using color-safe bleach, add
it with the detergent to the detergent
compartment.
NOTE
When adding color-safe bleach with
detergent, it is best if both laundry products
are in the same form – liquid.
NOTE
Washing a load of laundry
When using powdered detergent, remove
the liquid detergent compartment (A) from
the detergent drawer. The washer will not
dispense powdered detergent from the
liquid detergent compartment.
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Washing a load of laundry
Loading the fabric softener compartment
C
1. Pour the recommended amount of
liquid fabric softener into the softener
compartment (C).
For smaller loads, use less than one
capful.
2. Dilute the fabric softener with water
until it reaches MAX FILL in the
compartment.
3. The dispenser automatically releases
liquid fabric softener at the proper time
during the rinse cycle.
NOTE
Washing a load of laundry
•
•
•
Use the softener compartment ONLY for
liquid fabric softeners.
DO NOT use the Downy Ball* in the
fabric softener compartment with this
washer. It will not add fabric softener at
the appropriate time.
Use the detergent compartment.
(* Brand names are trademarks of their
respective manufacturers.)
Do not use liquid fabric softener that
is too sticky as it may not mix with the
water sufficiently.
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Maintaining your washer
Cleaning the exterior
1. Turn off the water faucets after finishing
the day’s washing.
This will shut off the water supply to
your washer and prevent the unlikely
possibility of damage from escaping
water. Leave the lid open to allow the
inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent,
bleach or other spills as they occur.
3. Clean the following as recommended:
Control Panel – Clean with a soft, damp
cloth. Do not use abrasive powders or
cleaning pads. Do not spray cleaners
directly on the panel.
Cleaning the interior
Clean the interior of your washer
periodically to remove any dirt, soil, odor,
mold, mildew, or bacterial residue that
may remain in your washer as a result of
washing clothes.
Failure to follow these instructions may
result in unpleasant conditions, including
odors and/or permanent stains on your
washer or laundry.
Hard water deposits may be removed, if
needed. Use cleaners labeled “Washer safe”.
Maintaining your washer
Storing your washer
Washers can be damaged if water is
not removed from hoses and internal
components before storage.
Prepare your washer for storage as follows:
1. Select the Quick Wash cycle and add
bleach to the automatic dispenser. Run
your washer through the cycle without
a load.
2. Turn the water faucets off and
disconnect the inlet hoses.
3. Unplug your washer from the electrical
outlet and leave your washer lid open to
let air circulate inside the drum.
If your washer has been stored in
below–freezing temperatures, allow time
for any leftover water in your washer to
thaw out before use.
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Maintaining your washer
Preserving the top cover and the front frame
Do not place any heavy or sharp objects or
a detergent box on the washer. They can
scratch or damage the top cover of the unit.
NOTE
Since the entire washer has a high-gloss
finish, the surface can be scratched or
damaged.
Avoid scratching or damaging the surface
when using the washer.
Cleaning the built-in sink and lint filter
Keep the washing machine clean to prevent deteriorated performance and to preserve its life
cycle.
Built-in sink
1. Open the door, and use a cloth or sponge
to clean the Built-in sink.
2. Press Water Jet to supply water to the
board. Use this water to rinse the board.
Maintaining your washer
Lint filter
1. Press down the upper area of the filter
case to remove.
2. Unlock the cover, and clean the filter
with running water and a brush.
3. When cleaning is complete, close the
cover and reinsert the filter case to the
original position. You will hear a clicking
sound when the filter case fits in.
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Cleaning the dispensers
The automatic dispenser may need to be
cleaned periodically due to laundry additive
buildup.
1. Pull the dispenser drawer straight back
until it stops.
2. Push the ends of each side of the case at
the same time.
When you feel the ends push, pull out
the dispenser drawer.
Maintaining your washer
3. Remove the inserts from the 3
compartments. Rinse the inserts and
the drawer with warm water to remove
traces of accumulated laundry products.
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Maintaining your washer
4. To clean the drawer opening, use a
small, non-metal brush to clean the
recess. Remove all residue from the
upper and lower parts of the recess.
A
B
5. Return the inserts to the proper
compartments and replace the drawer
by placing the dispenser drawer rail (B)
on top of the compartment rail (A) (Tilt
the dispenser drawer downward and
insert it).
Then push the drawer in firmly and
slowly.
Maintaining your washer
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Tub clean
TUB CLEAN is a self-cleaning cycle that
removes mold that may occur inside the
washer.
1. Press Power.
2. Select TUB CLEAN.
Once TUB CLEAN is selected, the only
function that can be set is Delay End.
3. Press Start/Pause.
TUB CLEAN begins.
CAUTION
•
•
Using TUB CLEAN, you can clean the
drum without using a cleansing agent.
Never use TUB CLEAN when laundry is
in the washer. This may cause damage
to the laundry or a problem with the
washer.
•
•
•
If the TUB CLEAN indicator is lit after
a wash, it indicates that tub (drum)
cleaning is required. In this case, remove
the laundry from the washer, turn
the power on, and clean the drum by
running TUB CLEAN.
If you do not run TUB CLEAN, the TUB
CLEAN indicator turns off. However,
the TUB CLEAN indicator will light
again after two washes. Not running
TUB CLEAN at this point will not cause a
problem with the washer.
Although the TUB CLEAN indicator
is lit once a month or so, the frequency
may differ depending on the number of
times the washer is used.
Maintaining your washer
TUB CLEAN Auto Indicator function
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Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and try the
suggestions.
Problem
Does not turn on.
Action
•
•
•
Make sure you use rated power for the product.
Make sure the power cord is completely plugged in.
Check the fuse or reset the circuit breaker.
•
•
•
Make sure the door is closed.
Make sure the water taps are open.
Make sure to press or tap Start/Pause to start the washing
machine.
Make sure Child Lock is not activated.
Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
Was the door opened during the spinning cycle? Close the
door, and press or tap Start/Pause to resume.
The machine enters Standby or is in a soaking cycle. Please
wait.
Check the fuse or reset the circuit breaker
•
•
Does not start.
•
•
•
•
•
•
Troubleshooting
Water is not supplied.
•
•
•
•
•
After a cycle,
detergent remains
in the automatic
dispenser.
•
•
•
Make sure you press or tap Start/Pause after selecting the
water supply.
Make sure the water taps are open.
Is the filter net at the water supply hose connector clogged?
Clean the filter net by brushing with a toothbrush.
Is the water supply cut off? If the water supply is cut off, close
the tap and power off.
Straighten the water supply hoses.
Open and close the door, then press or tap Start/Pause.
If the water pressure is low, it takes longer to start washing.
If the water level is not as high as necessary or lower than
expected, use the level selector to adjust the water level.
Make sure the washing machine is running with sufficient
water pressure.
Make sure the detergent drawer is properly inserted.
Remove and clean the detergent drawer, and then try again.
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Problem
Action
•
•
Vibrates excessively
or makes noise.
•
•
•
•
•
•
•
•
•
Stops.
•
•
Plug the power cord into a live electrical outlet.
Check the fuse or reset the circuit breaker.
Close the door, and press or tap Start/Pause to start the
washing machine. For your safety, the washing machine will
not spin unless the door is closed.
Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
There may be a pause or soak period in the cycle. Wait briefly
and the washing machine may start.
Make sure the inlet hose screens at the taps are not clogged.
Periodically clean the screens.
This problem occurs temporarily due to low voltages, and will
be solved when power recovers.
Troubleshooting
•
Make sure the washing machine is set on a level floor. If the
floor is not level, use the levelling feet to adjust the washing
machine.
Make sure the washing machine is not contacting any other
object.
Make sure the laundry load is balanced.
Make sure the laundry is spread evenly in the washing
machine. Spread out the laundry evenly and start again.
Make sure the space around the washing machine is free of
objects.
Humming is produced normally during operation.
Objects such as coins can cause noise. Remove these objects
from the washing machine after washing is complete.
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Troubleshooting
Problem
Action
•
•
•
•
Fills with the wrong
temperature water.
•
•
•
Door (Lid) locked or
will not open.
•
•
•
•
•
Troubleshooting
Does not drain and/
or spin.
•
•
•
•
•
Load is wet at the end
of the cycle.
•
•
Fully open both water taps.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct water taps.
Flush water lines.
Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
While the washing machine fills, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
While the washing machine is operating, press or tap Start/
Pause to stop the washing machine.
It may take a few moments for the door lock mechanism to
disengage.
Check the fuse or reset the circuit breaker.
Make sure the electrical voltage is normal.
Make sure the washing machine is plugged in.
Make sure the drain hose is pointed downward. (Natural drain
models only)
Make sure the drain hose is not clogged.
Make sure the drain hose is not kinked.
Straighten the drain hose. If there is a drain restriction, call for
service.
Close the door, and press or tap Start/Pause. For your safety,
the washing machine will not spin unless the door is closed.
Use the High or Extra High spin speed. (Applicable model
only)
Use high efficiency (HE) detergent to reduce oversudsing.
Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
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Problem
Action
•
•
•
Leaks water.
•
•
•
•
•
Excessive suds.
•
•
•
•
The spin basket or
drain/supply hose is
frozen.
•
•
•
•
•
•
Use high efficiency (HE) detergent to prevent oversudsing.
Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
Non-HE detergent is not recommended.
Use warm water to disconnect the water supply hose and
drain hose. Soak them in warm water.
Fill the spin basket with warm water, and then wait for about
10 minutes.
Put a hot towel on the drain hose connector.
Reconnect the water supply hose and drain hose, and check if
water is supplied properly.
Make sure the drain hose is not clogged, and is hung over the
drain hose hook. Fill the spin basket halfway with water, and
try spinning again.
Lift the end of the drain hose to prevent water from draining.
Fill the spin basket halfway with water, and then run spinning
after releasing the drain hose.
Make sure the drain hose is installed correctly. See the
installation section of this user manual and adjust the position
of the drain hose as instructed.
Stains on clothes.
•
Clean the magic filter.
Has odours.
•
•
•
Excessive suds collect in recesses and can cause foul odours.
Run cleansing cycles to sanitize periodically.
Dry the washing machine interior after a cycle has finished.
Troubleshooting
Water drains out
immediately.
Make sure all hose connections are tight.
Make sure the water supply hose's rubber packing is in the
correct position. Screw tightly again.
Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
Avoid overloading.
Use high efficiency (HE) detergent to prevent oversudsing.
Make sure the water supply hose is not kinked.
If the water supply is too strong, water may leak. Close the
water tap a little.
Make sure water is not leaking from the water tap. If so,
repair the water tap.
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Troubleshooting
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
No
Code
1
1C
Action
The WaterLevel sensor is not working properly.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
centre.
NOTE
When the washer displays “1C”, the washer do draining for 3
minutes. During this time, the Power button is inoperative.
2
3C
3
4C
Check the motor for operation.
• Try restarting the cycle.
• If the problem continues, call for service.
Troubleshooting
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh filter as it may be clogged.
NOTE
When the washer displays “4C”, the washer do draining for 3
minutes. During this time, the Power button is inoperative.
4
4C2
• Make sure the cold water supply hose is firmly connected to
the cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
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No
5
6
7
8
10
5C
Action
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending
on the connection type.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
9C1
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
9C2
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
AC6
Inverter Communication problem
• Check the Inverter PCB and wire harness.
• If the information code remains, contact a customer service
centre.
dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
HC
High temperature heating check
• If the information code remains, contact a customer service
centre.
Troubleshooting
9
Code
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Troubleshooting
No
Code
11
LC
Action
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
NOTE
When the washer displays “LC”, the washer do draining for 3
minutes. During this time, the Power button is inoperative.
12
OC
Water is overflowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service centre.
13
PC
When position of the clutch can't be detected.
• If the information code remains, contact a customer service
centre.
PC1
After position of the clutch is detected, if the signal of the
clutch hall goes wrong.
• If the information code remains, contact a customer service
centre.
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and an “Ub” check message
will be shown in the display.
14
15
Troubleshooting
For any codes not listed above, call 1300 362 603.
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Specifications
Fabric care chart
The following symbols provide garment care
direction. The clothing care labels include
symbols for drying, bleaching, drying and
ironing, or dry cleaning when necessary. The
use of symbols ensures consistency among
garment manufacturers of domestic and
imported items. Follow care label directions
to optimize garment life and reduce
laundering problems.
Wash cycle
Normal
Permanent press/Wrinkle
resistant/Wrinkle control
The clothes washer can not ensure
these temperatures because the actual
temperature of the water entering your
washer depends on water heater settings
and regional water supply temperatures. For
example, cold water entering the home in
the northern states during winter may be
40 °F / 4 °C which is too cold for effective
cleaning. In this situation, you will need to
adjust the water temperature by selecting
a warm setting, adding some hot water to
the MAX FILL line, or using your Washer’s
heating option, if available.
Bleach
Gentle/Delicates
Any bleach (when needed)
Hand wash
Only non-chlorine (color-safe)
bleach (when needed)
Tumble dry
Water temperature
Hot
Warm
Cold
NOTE
Permanent press/Wrinkle
resistant/Wrinkle control
Gentle/Delicates
Special instructions
Specification
This represents appropriate wash water
temperatures for various items. The
temperature range for Hot is 105° - 125 °F
/ 41° - 52 °C, for Warm 85° - 105 °F /
29° - 41 °C and for Cold 60° - 85 °F / 16°
- 29 °C. (Wash water temperature must be
a minimum of 60 °F / 16 °C for detergent
activation and effective cleaning.)
Normal
Line dry/Hang to dry
Drip dry
Dry flat
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Specification
Heat setting
Dry-clean
High
Dry-clean
Medium
Do not dry-clean
Low
Line dry / Hang to dry
Any heat
Drip dry
No heat / Air
Dry flat
Iron dry or steam temperatures
High
Medium
Low
Warning symbols for laundering
Do not wash
Do not wring
Do not bleach
Do not tumble dry
No steam (added to iron)
Specification
Do not iron
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Helping the environment
•
•
•
•
Your washer is manufactured from
recyclable materials. If you decide to
dispose of it, please observe local waste
disposal regulations. Cut off the power
cord so that the appliance cannot be
connected to a power source. Remove
the lid so that animals and small children
cannot get trapped inside the appliance.
Do not exceed the detergent quantities
recommended in the detergent
manufacturers’ instructions.
Use stain removal products and bleaches
before the wash cycle only when
necessary.
Save water and electricity by only
washing full loads (the exact amount
depends upon the program used).
Specification
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Specification
Specification sheet
C
A
B
D
Type
Dimensions
(inches (cm))
Top loading washer
A. Height
45.7 (116.0)
B. Width
27.0 (68.6)
C. Height with lid open
59.8 (152.0)
D. Depth
29.3 (74.4)
Capacity (kg)
13
Water pressure (psi (kPa))
20 - 116 (137 - 800)
NET weight (kg (lb))
65 (143.3)
POWER CONSUMPTION
SPIN REVOLUTION
220 V
1400 W
240 V
1650 W
1000 rpm
Specification
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Cycle chart
Use this chart to set the best cycle and options for you laundry.
NOTE
Setting
Water Level
Power Wash
Temp.
: factory setting
1
6
H: High
H: Hot
: can be selected
2
7
M: Medium
W: Warm
3
8
L: Low
C: Cold
4
9
5
Water Level
Power Wash
Temp.
Cycle
1
2
3
4
5
6
7
8
9
H
M
L
H
W
C
COTTON















SILENT















HEAVY DUTY













40℃ MAGIC CLEAN











60℃ MAGIC CLEAN











TOWELS















ACTIVE WEAR












TUB CLEAN



















BABY CARE















QUICK WASH















DELICATES











BEDDING



























SPIN
RINSE+SPIN


Specification
WATER SAVING
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Specification
Options
PowerJet™
Plus
Activ
Dual
Wash
Drain
Last
Setting
Pre Soak
Delay
End
Wash
Rinse
Spin
COTTON








SILENT







HEAVY DUTY







40℃ MAGIC CLEAN







60℃ MAGIC CLEAN







TOWELS








ACTIVE WEAR























Cycle
TUB CLEAN


WATER SAVING



BABY CARE



QUICK WASH


DELICATES


BEDDING


SPIN



RINSE+SPIN











Specification
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QUESTIONS OR COMMENTS?
COUNTRY
CALL
OR VISIT US ONLINE AT
AUSTRALIA
1300 362 603
www.samsung.com/au/support
DC68-03520B-05
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