WAM5500/WAM3500/WAM1500
Wireless Audio - 360
R5/R3/R1
User Manual
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Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/register
Contents
GETTING STARTED
Regulatory Compliance
Statements...................................... 15
Accessories....................................... 3
Warning................................................ 15
Speaker Top...................................... 3
CAUTION.............................................. 15
Operation Terminology............................ 3
Important Safety Instructions................ 16
OLED Display and LED Indicator
Descriptions............................................ 5
Safety precautions........................... 17
Power Supply Precautions.................... 17
Speaker Bottom................................ 6
Installation Precautions......................... 17
Connecting the Power Cord.................... 7
Usage Precautions................................ 18
Installing on a wall............................. 8
Cleaning Precautions............................ 18
CONNECTING TO A WI-FI
NETWORK
Additional Information...................... 19
About the Network Connection............. 19
Works with SmartThings™.................... 19
Connecting to Bluetooth Devices...... 9
Copyright........................................ 19
Connecting TV to the speaker......... 11
Connecting to TV via bluetooth
(TV SoundConnect)............................... 11
APPENDIX
Troubleshooting............................... 12
Open Source Licence Notice........... 14
Specifications.................................. 14
44
2
Getting Started
AA Accessories
Confirm you have the supplied accessories shown below.
• WAM5500/WAM3500
Power Cord
Quick Setup Guide
Regulatory Guide
• WAM1500
Power Cord
Power Adapter
Quick Setup Guide
Regulatory Guide
CAUTION
MODE
99 Do not place any items on top off or sit on the main unit.
AA Speaker Top
❚❚ Operation Terminology
Touch/Tap
Touch and Hold
Swipe
44
3
c
c
b
d
b
d
MODE
VOL
MODE
VOL
a
a
< WAM5500/WAM3500 >
1
2
Display
Indicator
WAM5500/
WAM3500
WAM1500
< WAM1500 >
Displays the current status.
Flashes, glows, or changes colour depending on the speaker's status.
MODE Button
Toggle between the TV SoundConnect, Bluetooth and Wi-Fi modes.
3
Touch Area
Tap in the Touch Area to play music or to pause playback.
Tap to mute the sound if the TV SoundConnect function is enabled.
•Play/Pause : Tap the Touch Area to toggle between playback and pause.
•Mute : If TV SoundConnect is enabled, tap the Touch Area to mute or unmute
the sound.
•Previous/Next Song : Swipe LEFT TO RIGHT to play the next song.
Swipe RIGHT TO LEFT to play the previous song.
•Standby mode : Touch and hold anywhere in the Touch Area for 5 seconds.
Touch the touch area to wake the speaker up.
•Power Off : Touch and hold anywhere in the Touch Area for 10 seconds.
Touch the touch area to turn the speaker back on.
4
Volume +,- Button
To adjust the volume rapidly, touch and hold + or - key.
NOTE
99 To reset the speaker, touch and hold the Volume (-,+) button at the same time for 5 seconds.
44
4
❚❚ OLED Display and LED Indicator Descriptions
<R3/R5 OLED indicator>
OLED Display
Description
Indicated Action
Circle size increases or decreases, then fades
Power on / Wake-up / Power off
out
Play icon
Play
Pause icon
Pause
Volume status
Volume up or down
Wave moves to the right
Next song
Wave moves to the left
Previous song
Mute icon
Mute (from the App or by tapping in the Touch
Area when TV SoundConnect is active.)
Group icon (Two circles partially overlapped)
Group/Surround mode
Ungroup icon (Two circles separated)
Un-Group/Release Surround mode
Bluetooth icon (blinking)
Bluetooth Pairing
TV icon (blinking)
TV SoundConnect Pairing
Exclamation icon
Wireless router disconnected
Wi-Fi Pairing
Wi-Fi mode
<R1 LED indicator>
LED Colour
Description
ON
White
Red
Off
Flashing
1) Power On
2) Volume max/min
Indicated Action
1) Touch control
2) Wake up
3) Any connecting or group action
4) StandBy Mode (fade in/out repeatedly then after a few hours, auto off)
Flashing (6 seconds) Wireless router disconnected
All off
Power Off
44
5
AA Speaker Bottom
a bc d
a bc d
a bc d
MODE
MODE
SPK ADD/Wi-Fi SETUP SERVICE1
SERVICE2
SPK ADD/Wi-Fi SETUP SERVICE
POWER
e
c e
< WAM5500 >
DC 19V
SPK ADD/Wi-Fi SETUP SERVICE
POWER
e
< WAM3500 >
c
< WAM1500 >
1
SPK ADD/Wi-Fi SETUP
•• Press this button to pair your speaker with a HUB (Not Included) or add
another speaker.
•• Press and hold this button for more than 5 seconds when connecting
the speaker to your network using the Wi-Fi Setup method. (Requires
a smart device and the Samsung Multiroom app.)
2
SERVICE
For service only.
3
Label
-
4
5
POWER
DC 19V
WAM5500/
WAM3500
WAM1500
Notch for Power Cable
Connection for the product's power cord.
-
44
6
❚❚ Connecting the Power Cord
<WAM5500, WAM3500 Only>
1 Connect the power cord of your speaker
as shown. It will connect at an angle.
2 Push the power cord into the notch at the
edge of the speaker bottom. This lets the
speaker rest flat when you stand it up.
ADD SPK/Wi-Fi SETUP SERVICE1
SPK ADD/Wi-Fi SETUP SERVICE1
SERVICE2
SERVICE2
POWER
POWER
<WAM1500 Only>
1 Connect the adaptor’s input power
cord to the adaptor.
SPK ADD/Wi-Fi SETUP SERVICE
DC 19V
2 Connect the adaptor’s output power
cord (with the round plug) to the DC
19V jack on the speaker.
3 Push the power cord into the notch at
the edge of the speaker bottom. This
lets the speaker rest flat when you
stand it up.
NOTE
99 Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that
it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the
Adapter and cause the Adapter to malfunction.
44
7
AA Installing on a wall
You can purchase a wall mount separately to install the speaker on a wall if you want.
`` Considerations for purchasing
-- Endurable load : WAM5500 : Above 10.8 Kg
WAM3500 : Above 8.0 Kg
WAM1500 : Above 5.6 Kg
-- Hole size : 1/4 - 20 threaded insert
NOTES
99 Since Wall-mount installation is optional, you must purchase the corresponding accessories separately.
99 Please have a qualified installer install the Wall Mount Bracket.
99 Ask a professional installation company to mount your product on the wall.
99 Check the strength of the wall before you install the Wall Mount Bracket. If the strength is
insufficient,make sure to reinforce the wall before installing the Wall Mount Bracket and the speaker on
the wall.
99 For more information, please refer to the Wall Mount's manual.
99 Samsung Electronics is not liable for any damage to the product due to the product being installed
inappropriately.
99 Please beware not to install the speaker being laid down or turned upside down.
44
8
Connecting to a Wi-Fi network
AA Connecting to Bluetooth Devices
You can connect the product to a Bluetooth device to enjoy the music stored in your Bluetooth
device.
1 Touch the MODE button on top of the speaker one or more times until you hear
“Bluetooth is ready.”
MODE
TV
2 Turn on the Bluetooth function of your smart device, and then select Search.
3 Select the [Samsung] R5, [Samsung] R3 or [Samsung] R1.
The Bluetooth connection between the smart device and the product is made.
4 Without connection with Samsung Multiroom app, you might see Samsung Wireless
Audio on the Bluetooth device list. Select it.
NOTES
99 A Bluetooth device may cause noise or malfunction, depending on usage, when:
-- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or
the product.
-- It is subject to electrical variation from obstructions caused by a wall, corner, or by office
partitioning.
-- It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
99 Pair the product with the Bluetooth device while they are close together.
99 Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the product
and the Bluetooth device exceeds 10 m. Even within range, the sound quality may be degraded by
obstacles such as walls or doors.
44
9
99 This product may cause electric interference during its operation.
99 The product supports SBC data (44.1kHz, 48kHz).
99 In Bluetooth mode, the Play/Pause/Next/Prev functions are available in Bluetooth devices supporting
AVRCP.
99 Connect only to a Bluetooth device that supports the A2DP (AV) function.
99 You cannot connect to a Bluetooth device that supports only the HF (Hands Free) function.
99 Only one Bluetooth device can be paired at a time.
99 If you unplug the product, the Bluetooth connection is terminated. To re-establish the connection, plug
the product into an outlet, and then set the Bluetooth connection again.
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10
AA Connecting TV to the speaker
❚❚ Connecting to TV via bluetooth (TV SoundConnect)
TV SoundConnect function allows you to conveniently connect Samsung TV to external
speaker(s) wirelessly and enjoy the TV sound.
1 Plug the WAM speaker into an outlet, and then touch the MODE button on its top one
or more times until you hear “TV SoundConnect is ready.”
MODE
TV
2 Touch and hold the MODE button for more than 5 seconds to reset TV SoundConnect.
3 A pop-up appears on the TV asking you to approve the connection.
Approve to continue.
NOTES
99 Optimal pairing distance is 2 m or less.
99 If you unplug the WAM speaker, the TV SoundConnect connection is terminated. To re-establish the
connection, plug the speaker into an outlet, and then touch the MODE button one or more times until
you hear "TV SoundConnect is ready.". Then skip number 2 and 3 step. Speaker will output TV sound
automatically.
99 When the speaker is in Standby mode, the TV SoundConnect connection is not terminated.
To connect new TV, follow above 1, 2, 3 steps.
99 Operational range of TV SoundConnect
-- Recommended pairing range: up to 2 m.
-- Recommended operating range: up to 10 m.
-- The connection may be lost or sound may stutter if the distance between the TV and the product
exceeds 10 m.
99 The SoundConnect feature is available on some Samsung TVs released since 2012. Check whether
your TV supports the SoundShare or SoundConnect function.
(For further details, refer to the TV's user's manual.)
99 Instability in the network environment may cause connection to be lost or sound to stutter.
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11
Appendix
AA Troubleshooting
Before requesting service, please check the following.
Symptom
The unit will not turn on.
Hub and product is not paired.
Check
Remedy
•• Is the power cord plugged into the •• Connect the power cord to the
outlet?
outlet.
•• When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
•• Is the LAN cable connected to
the wireless router and the HUB
properly?
•• Reset the HUB. (Refer to the HUB's
user manual for details.)
Unplug the HUB and plug it in
again. Check whether the pairing
indicator on the front of the HUB is
blinking or not.
•• Reset the product (see page 4).
Click here.
A function does not work when
the button is pressed.
Sound is not produced.
Unplug the product and plug it in
again.
•• Is there static electricity in the air? •• Disconnect the power plug and
connect it again.
•• Is the volume set to minimum?
The TV SoundConnect (TV pairing) •• Does your TV support TV
failed.
SoundConnect?
•• Is your TV firmware the latest
version?
•• Does an error occur when
connecting?
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12
•• Connect the product correctly.
•• Adjust the volume.
•• TV SoundConnect is supported by
some Samsung TVs released after
2012. Check your TV to see if it
supports TV SoundConnect.
•• Confirm TV SoundConnect is set to
On in your TV's menu.
•• Update your TV with the latest
firmware.
•• Contact the Samsung Call Centre.
•• Touch and hold the MODE button
for more than 5 seconds to reset
TV SoundConnect and connect a
new TV.
Symptom
Check
HUB doesn't work properly.
•• Is the HUB plugged in?
•• Is the LAN cable connected to
the wireless router and the HUB
properly?
•• When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
Product doesn't work properly.
•• Is the product plugged in?
Remedy
•• Plug in the HUB.
•• Connect the LAN cable to the
ETHERNET SWITCH on the back
of the HUB and to your wireless
router.
•• Reset the HUB. (Refer to the HUB's
user manual for details.)
•• If you experience troubles with
connecting the HUB and product,
try relocating the product so
that the product is closer to the
wireless router or HUB.
•• Plug in the product.
•• Unplug the product, plug it back in,
and then reconnect it to the router.
•• Reset the product (see page 4).
Click here.
•• If used with a HUB
-- Make sure the smart device and
the HUB are connected to the
same Wi-Fi network.
-- Make sure the HUB's indicator
LED's show that it is working
correctly.
-- If the problem persists, reset the
HUB. (Refer to the HUB's user
manual for details.)
-- Unplug, then plug in the HUB.
Then, unplug and plug in the
product.
-- If you experience troubles
with connecting the HUB and
product, try relocating the
product so that the product is
closer to the wireless router or
HUB.
NOTE
99 If the problem persists, consult the service centre for troubleshooting.
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13
AA Open Source Licence Notice
• For further information on Open Sources used in this product, please visit the website:
http://opensource.samsung.com
AA Specifications
Weight
General
Dimensions
R5 (WAM5500)
2.7 Kg
R1 (WAM1500)
1.4 Kg
R3 (WAM3500)
R5 (WAM5500)
R3 (WAM3500)
R1 (WAM1500)
Operating Temperature Range
Operating Humidity Range
-------
Φ166.0 X 313.0 (H) mm
Φ144.0 X 273.0 (H) mm
Φ123.0 X 234.0 (H) mm
+5°C to +35°C
10 % to 75 %
Wireless LAN
Network
2.0 Kg
Built-in
WEP (OPEN/SHARED)
Security
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Network speeds equal to or below 10Mbps are not supported.
Design and specifications are subject to change without prior notice.
For the power supply and power consumption, refer to the label attached to the product.
See product bottom for important safety information.
Weight and dimensions are approximate.
For further details on using the product, visit www.samsung.com.
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14
AA Regulatory Compliance Statements
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
The lighting flash and arrowhead
within the triangle is a warning sign
alerting you to dangerous voltage
inside the product.
❚❚ Warning
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
THE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.
The explanation point within the
triangle is a warning sign alerting
you to important instructions
accompanying the product.
• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• Do not expose this apparatus to dripping or splashing.
Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket.
Consequently, the power plug must be easily and readily accessible at all times.
❚❚ CAUTION
TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY
INSERT.
• This apparatus shall always be connected to a AC outlet with a protective grounding
connection.
• To disconnect the apparatus from the mains, the plug must be pulled out from the mains
socket, therefore the mains plug shall be readily operable.
• Do not expose this apparatus to dripping or splashing. Do not put an object filled with liquid,
such as a vase, on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket.
Consequently, the power plug must be easily and readily accessible at all times.
444
15
❚❚ Important Safety Instructions
Read these operating instructions carefully before using the unit. Follow all the safety instructions
listed below.
Keep these operating instructions handy for future reference.
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including AV receivers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where it exits the apparatus.
11 Only use attachments/accessories specified by the manufacturer.
12 Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or when unused for long periods
of time.
14 Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as when the power-supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
444
16
AA Safety precautions
❚❚ Power Supply Precautions
• Do not overload outlets or extension cords.
-- This may result in abnormal heat or fire.
• Do not plug in or unplug the power cord with wet hands.
• Do not place the product near heating equipment.
• To clean the power plug blades, remove the plug from the wall outlet and wipe the blades with
a dry cloth only.
• Do not bend the power cord or pull it forcefully.
• Do not put heavy objects on the power cord.
• Do not plug the power cord into a loose or damaged outlet.
• Fully insert the power cord's plug into the the wall outlet so that the plug is firmly attached to
the outlet.
-- If the connection is unstable, there is a risk of fire.
❚❚ Installation Precautions
• Do not install the product near equipment or objects that generate heat or produce fire
(candles, mosquito coils, heaters, radiators, etc.). Do not install in direct sunlight.
• When moving the product, turn off the power and disconnect all cords (include the power
cord) from the unit.
-- A damaged cord may cause a fire and poses a risk of electric shock.
• Installing the product in environments with high heat or humidity, dust, or extreme cold, can
lead to quality problems or cause the product to malfunction. Before you install the product
in an environment that is outside the norm, please contact a Samsung service centre for
additional information.
• When placing the product on a shelf, cabinet, or desk, make sure the top panel faces
upwards.
• Do not place the product on an unstable surface (e.g. a shaky shelf, a tilted desk, etc.).
-- Dropping the product can cause it to malfunction and poses a risk of injury. Severe vibration or
impact can also cause the product to malfunction and lead to a fire hazard.
• Install your product with enough space around it for ventilation.
-- Leave at least 10cm at the rear of the product and more than 5cm on each side of the
product.
• Keep the plastic packing materials out of reach of your children.
-- Children playing with the plastic packing materials run the risk of suffication.
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17
❚❚ Usage Precautions
• Using for an extended time at high volume may cause serious damage to your hearing.
-- If you are exposed to sound louder than 85db for an extended time, you may adversely affect
your hearing. The louder the sound is, the more seriously damaged your hearing may become.
Note that an ordinary conversation is between 50 to 60 db and road noise is approximately 80
db.
• This product contains dangerous high voltage. Do not attempt to disassemble, repair, or
modify it yourself.
-- Contact a Samsung service centre when your product is in need of repair.
• Do not place any container that contains liquid on the product (e.g. a vase, beverages,
cosmetics, chemicals, etc.). Do do not allow any metal objects (e.g. coins, hair clips, etc.) or
flammable material (e.g. paper, matches, etc.) to enter the product (through the air vents, I/O
ports, etc.).
-- If any harmful material or liquid enters the product, turn off the product immediately, unplug
the power cord, and then contact a Samsung service centre.
• Do not drop the product. In case of a mechanical breakdown, disconnect the power cord and
contact a Samsung service centre.
-- There is a risk of fire or electric shock.
• Do not hold or pull the product by the power cord or the signal cable.
-- A damaged cable can cause the product to malfunction, cause a fire, and poses a risk of
electric shock.
• Do not use or keep flammable materials near the product.
• If the product emits an abnormal sound or a burnt smell or smokes, unplug the power-cord
immediately and contact a Samsung service centre.
• If you smell gas, ventilate the room immediately. Do not touch the power plug of the product.
Do not turn the product off or on.
• Do not strike or subject the product to a sudden shock. Do not pierce the product with a
sharp object.
• This product can be moved and placed indoors.
• This product is not waterproof or dustproof.
• Be careful when moving the product to avoid dropping it and possibly damaging it.
❚❚ Cleaning Precautions
• Never use alcohol, solvents, waxes, benzene, thinners, air freshener, or lubricants to clean the
product, or spray insecticide on the product.
-- Using any of these materials can discolor the exterior coating or cause it to split or peel off,
or remove the labelling on the product.
444
18
• To clean the product, unplug the power cord, and then wipe the product with a clean, dry,
soft cloth (Microfiber, cotton).
-- Avoid leaving dust on the product. Dust can scratch its the surface.
AA Additional Information
❚❚ About the Network Connection
• Depending on the wireless router used, some network operations may perform differently.
• For detailed information on networking with a wireless router or modem, refer to the router's
or modem's documentation.
• Select one wireless channel that is not used currently. If the selected channel is used by
another communication device nearby, radio interference may result in communication failure.
• In compliance with the newest Wi-Fi certification specifications, the HUB does not support
WEP, TKIP, or TKIP-AES (WPA2 Mixed) security encryption in networks running in the 802.11n
mode.
• By its nature, wireless LAN may experience radio interference depending on the environmental
conditions (such as wireless router performance, distance, obstruction, interference with other
wireless devices, etc.)
• WEP encryption does not work with WPS (PBC) / WPS (PIN).
❚❚ Works with SmartThings™
• This product is compatible with SmartThings.
• SmartThings service varies from country to country.
• For more information, visit http://www.smartthings.com
AA Copyright
© 2015 Samsung Electronics Co.,Ltd.
All rights reserved; No part or whole of this user's manual may be reproduced or copied without
the prior written permission of Samsung Electronics Co.,Ltd.
• Hereby, Samsung Electronics, declares that this equipment is in compliance
with the essential requirements and other relevant provisions of Directive
1999/5/EC.
The original Declaration of Conformity may be found at http://www.samsung.com, go to
Support > Search Product Support and enter the model name. This equipment may only be
used indoors. This equipment may be operated in Jordan.
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19
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care centre.
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www.samsung.com/de/support
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072 726 786
055 233 999
020 405 888
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klicni center vam je na voljo od ponedeljka do petka
od 9. do 18. ure.
011 321 6899
800 111 31, Безплатна телефонна линия
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Apel GRATUIT
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00-800-500-55-500
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+7-495-363-17-00
SLOVENIA
CIS
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261 03 710
0900-SAMSUNG (0900-7267864) (€ 0,10/Min)
HONG KONG
MACAU
0-800-502-000
(852) 3698 4698
0800 333
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www.samsung.com/support
www.samsung.com/nl/support
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www.samsung.com/be_fr/support (French)
www.samsung.com/no/support
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www.samsung.com/cz/support
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Contact Centre 
1800-SAMSUNG(726-7864)
1300 362 603
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1800 588 889
0-2689-3232,
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+95-01-2399-888
1800-88-9999
603-77137477 (Overseas contact)
021-56997777
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94117540540
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16580
021 36 11 00
021-8255 [CE]
8002474357
0800-Samsung (72678) 80-1000-12 800-SAMSUNG (800 - 726 7864)
800-SAMSUNG (800 - 726 7864)
183-CALL (183-2255)
8000-GSAM (8000-4726)
800-CALL (800-2255)
444 77 11
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8007260000
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23052574020
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847267864 / 827267864
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0800-10077
0302-200077
8000 0077
800-00-0077
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0800 545 545
0800 300 300
0800 755 755 / 0685 889 900
9999
200
499999
1969
Web Site
www.samsung.com/sg/support
www.samsung.com/au/support
www.samsung.com/nz/support
www.samsung.com/vn/support
www.samsung.com/th/support
www.samsung.com/support
www.samsung.com/my/support
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www.samsung.com/tw/support
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www.samsung.com/africa_en/support
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