User Manual Contents Before You Start Safety Precautions Proper Posture During Computer Use Overview Turning the Computer On and Off Chapter 2. Using Windows 29 30 33 35 39 67 71 74 82 84 85 86 Chapter 1. Getting Started 3 5 17 20 25 Chapter 1 Getting Started What is Microsoft Windows? Screen At a Glance Using the Charms Using Apps Windows Hot Key Function 41 49 52 53 54 55 57 60 62 64 Using a wireless keyboard/mouse (Optional) Memory card Connecting an External Display Device (Optional) Switching the picture mode Using the product as a monitor (Optional) Adjusting the Volume Wired LAN Wireless LAN (Optional) Playing music from smartphones directly through the computer speakers (Optional) Samsung Link (Optional) BIOS Setup Setting a Boot Password Changing the Boot Priority Chapter 5. Troubleshooting 95 102 105 Chapter 3. Using the computer Using the TV (Optional) Using the Remote Control (Optional) TPM security solution (Optional) Using the Multimedia App (Optional) Samsung Software Update Diagnosing the Computer Status and Troubleshooting Using the Security Slot Chapter 4. Settings and Upgrade 88 90 93 Recovering/Backing up the Computer (Optional) Reinstalling Windows (Optional) Q&A Chapter 6. Appendix 110 112 114 127 128 129 131 1 Important Safety Information Replacement Parts and Accessories Regulatory Compliance Statements WEEE Symbol Information Samsung Packaging Take-Back Program Product Specifications Glossary Chapter 1. Getting Started Before You Start 3 Safety Precautions 5 Proper Posture During Computer Use 17 Overview 20 Turning the Computer On and Off 25 Before You Start Before reading the User Manual, first check the following information. •• Optional items, some devices and software referred to in the User Manual may not be provided and/or changed by upgrade. Note that the computer environment referred in the User Manual may not be the same as your own environment. Chapter 1 Getting Started Safety Precaution Notations Icon •• T he pictures used for the cover and the main body in the User Manual are those of the representative model of each series and may differ from the actual appearance of the product. •• This manual provides detailed mouse operations to manipulate the menus. •• This manual has been written for the Windows 8.1 operating system. The descriptions and figures may differ depending on the installed operating system. •• The User Manual supplied with this computer may vary depending on your model. 3 Notation Description Warning Failure to follow instructions marked with this symbol, may cause personal injury and or fatality. Caution Failure to follow instructions marked with this symbol, may cause slight injury to yourself or damage your property. Text Notations Icon Notation Description Caution Content included in this section includes information required about the function. Note Content included in this section includes helpful information to use the function. Before You Start Copyright © 2014 Samsung Electronics Co., Ltd. Samsung Electronics Co., Ltd. owns the copyright of this manual. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, without the consent of Samsung Electronics Co., Ltd. The information in this document is subject to change without notice due to improving the performance of the product. Samsung Electronics shall not be liable for any data loss. Please take care to avoid losing any important data and backup your data to prevent any such data loss. OS and Software Support If you change the product’s factory OS (Operating System) to another OS or if you install software which is not supported by the product’s original factory OS, you will not receive any technical support, product exchange or refund. And a fee will be charged when requesting a service. Please use your computer with the original factory OS. If you install an OS other than the factory OS, data may be deleted or the computer may not start. Chapter 1 Getting Started 4 About the Product Capacity Representation Standard About the capacity representation of the storage The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1KB=1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation. (E.g. For a 80GB HDD, Windows represents the capacity as 74.5GB, 80x1,000x1,000x1,000 byte/(1,024x1,024x1,024)byte = 74.505GB) In addition, the capacity representation in Windows may be even smaller because some programs such as Recovery may reside in a hidden area of the HDD. About Memory Capacity Representation The memory capacity reported in Windows is less than the actual capacity of memory. This is because BIOS or a video adapter uses a portion of memory or claims it for further use. (E.g. For 1GB(=1,024MB) memory installed, Windows may report the capacity as 1,022MB or less) Safety Precautions For your security and to prevent damage, please read the following safety instructions carefully. Since this is commonly applied to Samsung Computers, some pictures may differ from actual products. Chapter 1 Getting Started 5 Do not install the computer on a slant or a place prone to vibrations, or avoid using the computer in that location for a long time. This increases the risk that a malfunction or damage to the product will occur. Warning Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Installation Related Do not install the product in places exposed to humidity such as a bathrooms. There is a danger of electric shock. Use the product within the operating conditions specified in the Manufacturers User Manual. Keep the plastic bags out of the reach of children. There is a danger of suffocation. Keep a distance of 15cm or more between the computer and the wall and do not place any objects between them. This may increase the internal temperature of the computer and may cause an injury. Be careful that people are not exposed to the computer’s ventilator, adapter, etc., as they generate heat over a long period of time when your PC is powered on. Exposing a part of your body close to the heat from the vent or AC adapter for long periods of time may cause a burn. Avoid blocking the vent at the bottom or side of the computer when using it on a bed or cushion. If the vent is blocked, there is a danger of damaging the computer or overheating the inside of the computer. Ver 3.6 Safety Precautions Chapter 1 Getting Started Warning Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Power Related The power plug and wall outlet figures may differ depending on the country specifications and the product model. Do not touch the main plug or power cord with wet hands. G If the power cord or power outlet makes a noise, disconnect the power cord from the wall outlet and contact a service center. There is a danger of electric shock or fire hazard. Do not use a damaged or loose main plug or power cord or power outlet. There is a danger of electric shock or fire hazard. Plug the power cord firmly into the power outlet and AC adapter. Failure to do so may cause fire hazard. There is a danger of electric shock. Do not exceed the standard capacity (voltage/current) of a multiplug or power outlet extension when using it for the product. There is a danger of electric shock or fire hazard. 6 Do not unplug the power cord by pulling the cable only. If the cord is damaged, it may cause electric shock. Do not bend the power cord excessively or do not place a heavy object over the power cord. It is especially important to keep the power cord out of reach of infants and pets. If the cord is damaged, it may cause electric shock or fire. Safety Precautions Warning Chapter 1 Getting Started 7 AC Adapter Usage Precautions Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Connect the power cord to an outlet or multiple power plug (extended cable) with a ground terminal. Failure to do so may result in electric shock. When the power supply is ungrounded, the current may leak resulting in electric shock. If water or other conductive substances (e.g. liquid, dust, metal powders, pencil leads, etc.) enter the product, disconnect the power cord and contact the Samsung service center. If the notebook computer has an external type (removable) battery, separate the battery also. Damage to the device within the computer may cause electric shock or fire hazard. Keep the power cord or outlet clean so that they are not covered with dust. Failure to do so may result in fire. Connect the power cord to the AC adapter firmly. Otherwise, there is a danger of fire due to an incomplete contact. Use only the AC adapter supplied with the product. Using another adapter may cause the screen to flicker. Do not place heavy objects or step onto the power cord or AC adapter to avoid damaging the power cord or AC adapter. If the cord is damaged, there is a danger of electric shock or fire. Unplug the wall-mount AC adapter (adapter and plug intergrated type) from the wall outlet while holding the body and pulling it in the direction of the arrow. If you unplug the adapter by holding and pulling the cable, the adapter may be damaged and an electric shock, explosive sound or spark may occur as a result. Safety Precautions Warning Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Battery Usage Related Please charge the battery fully before using the computer for the first time. Keep the battery out of the reach of infants and pets, as they could put the battery into their mouths. There is a danger of electric shock or choking. Use an authorized battery and AC adapter only. Please use an authorized battery and adapter approved by Samsung Electronics. Unauthorized batteries and adapters may not meet the proper safety requirements and may cause problems or malfunctions and result in an explosion or fire. Chapter 1 Getting Started 8 Do not use the computer in a badly ventilated location such as on bedding, on a pillow or cushion, etc, and do not use it in a location such as room with floor heating as it may cause the computer to overheat. Take care that the computer vents (on the side or the bottom) are not blocked especially in these environments. If the vents are blocked, the computer may overheat and it may cause a computer problem, or even an explosion. Do not use the computer in a humid location such as a bathroom or sauna. Please use the computer within the recommended temperature and humidity range (10~35ºC, 20~80% RH). Do not close the LCD panel and put the computer into your bag to move it when it is still turned on. If you put the computer into your bag without turning it off, the computer may overheat and there is a danger of fire. Shut the computer down properly before moving it. Safety Precautions Warning Chapter 1 Getting Started Usage Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Never heat the product(or battery) or put the product(or battery) into a fire. Do not put or use the product(or battery) in a hot location such as a sauna, inside a vehicle exposed to the heat, and so on. There is a danger of an explosion or fire. Take care not to allow metal objects such as a key or clip to touch the battery terminal (metal parts). If a metal object touches the battery terminals, it may cause excessive current flow and it may damage the battery, or result in a fire. If liquid leaks out of the product(or battery) or there is a funny smell coming from the product(or battery), remove the the product(or battery) the computer and contact a service center. There is a danger of an explosion or fire. To use the computer safely, replace a dead battery with a new, authorized battery. Disconnect all cables connected to the computer before cleaning it. If your notebook is external & removable battery type, remove the external battery. There is a danger of electric shock or damage to the product. Do not connect a phone line connected to a digital phone to the modem. There is a danger of a electric shock, fire or damage to the product. Do not place any container filled with water or chemicals over or near the computer. If water or chemicals enter the computer, this may cause fire or electric shock. If the computer is broken or dropped, disconnect the power cord and contact a service center for a safety check. If the notebook computer has an external type (removable) battery, separate the battery also. Using a broken computer may cause electric shock or fire hazard. 9 Safety Precautions Warning Chapter 1 Getting Started Upgrade Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Avoid direct sunlight when the computer is in an air-tight location such as inside a vehicle. There is a danger of a fire hazard. The computer may overheat and also present opportunity to thieves. Do not use your computer for long periods of time while any part of your body is making direct contact with it. The temperature of the product may increase during normal operation. This may result in harming or burning your skin. Do not touch the computer vents or the connected AC adapter for extended periods while the computer is on. Contact with the vent or the connected AC adapter for extended periods may result in lowtemperature burns, such as redness on the skin. Be sure to upgrade the computer by yourself only if you have sufficient knowledge and ability. If this is not the case, ask for assistance from the service center or an authorized engineer for the upgrade. Be sure to upgrade only the parts specified in the user manual according to the procedures described in the user manual. Do not disassemble any other parts or devices by yourself. There is a danger of a electric shock, fire or damage to the product. Never disassemble the power supply or AC adapter. There is a danger of electric shock. When removing the RTC (Real Time Clock) battery, keep it out of the reach of children as they could touch and/or swallow it. There is a danger of choking. If a child has swallowed it, contact a doctor immediately. 10 Safety Precautions Warning Chapter 1 Getting Started Storage and Movement Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Before upgrading the computer, be sure to shutdown the computer first and then separate all connected cables. If the notebook computer has an external type (removable) battery, separate the battery, too. Failure to do so may cause electric shock. Follow the instructions for the relevant location (e.g. airplane, hospital, etc.) when using a wireless communication device (wireless LAN, Bluetooth, etc.). Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. The airport security devices that check carry-on luggage, such as conveyor belts, use x-rays instead of magnetism and will not damage a drive. When carrying the notebook computer with other items, such as the adapter, mouse, books etc, take care not to press anything against the notebook computer. If a heavy object is pressed against the notebook computer, a white spot or stain may appear on the LCD. Therefore, take care not to apply any pressure to the notebook. In this case, place the notebook computer in a separate compartment away from the other objects. 11 Safety Precautions Caution Failure to follow instructions marked with this symbol may cause slight injury or damage to the product. Chapter 1 Getting Started 12 Battery Usage Related Dispose of worn-out batteries properly. •• There is a danger of fire or explosion. Installation Related Do not block the ports (holes), vents, etc. of the product and do not insert objects. Damage to a component within the computer may cause electric shock or fire. When using the computer with it lying on its side, place it so that the vents face upwards. Failure to do so, may cause the internal temperature of the computer to rise and the computer to malfunction or halt. Do not place a heavy object over the product. This may cause a problem with the computer. In addition, the object may fall and cause injury, or damage the computer. •• The battery disposal method may differ depending on your country and region. Dispose of the used battery in an appropriate way. Do not throw or disassemble the battery and do not put it into water. This may cause an injury, fire or explosion. Use only a battery authorized by Samsung Electronics. Failure to do so may cause an explosion. Avoid contact with metal objects such as car keys or clips when keeping or carrying a battery. Contact with a metal may cause excessive current and a high temperature and may damage the battery or cause a fire. Charge the battery according to the instructions in the manual. Failure to do so, may cause an explosion or fire from damage to the product. Do not heat the product(or battery) or expose it to heat (e.g. inside a vehicle during the summer). There is a danger of explosion or fire. Safety Precautions Caution Failure to follow instructions marked with this symbol may cause slight injury or damage to the product. Usage Related Do not place a candle, light cigar, etc. over or on the product. There is a danger of fire. Use a wall outlet or multi-plug with a grounding part. Chapter 1 Getting Started 13 Connect only permitted devices to the connectors or ports of the computer. Failure to do so, may cause electric shock and fire. Close the LCD panel only after checking if the notebook computer is turned off. The temperature may rise and it may cause overheating and deformation of the product. Do not press the Eject Button while the CD-ROM drive is in operation. Failure to do so may cause electric shock hazard. You might lose data and the disk might be suddenly ejected and could cause an injury. Make sure to have the product tested by a safety service engineer after repairing the product. Take care not to drop the product while using it. Authorized Samsung Repair Centers will carry out safety checks after a repair. Using a repaired product without testing it for safety may cause an electric shock or fire. This may cause personal injury or loss of data. Do not touch the antenna with electricity facility such as the power outlet. In case of lightning, immediately turn the system off, disconnect the power cord from the wall outlet and phone line from modem. Do not use a modem or phone. There is a danger of electric shock. There is a danger of electric shock or fire. Failure to do so, may cause damage to the product. Do not use your computer and AC-Adapter on your lap or soft surfaces. If the computer temperature increases, there is a danger of burning yourself. When handling computer parts, follow the instructions on the manual supplied with the parts. Safety Precautions Caution Failure to follow instructions marked with this symbol may cause slight injury or damage to the product. Chapter 1 Getting Started 14 Do not place your face close to the Optical Disk Drive tray when it is operating. There is a danger of injury due to an abrupt ejection. Check CDs for cracks and damage prior to use. If the computer emits smoke, or there is a burning smell, disconnect the power plug from the wall outlet and contact a service center immediately. If your notebook is external & removable battery type, remove the external battery. There is a danger of fire. Do not use a damaged or modified CD. There is a danger of damaging the product or personal injury. Do not insert your fingers into the PC Card Slot. There is a danger of injury or electric shock. Use recommended computer cleansing solution when cleaning the product and only use the computer when it is completely dried. Failure to do so may cause electric shock or fire. Emergency disk eject method using paperclip should not be used while the disk is in motion. Make sure to use the emergency disk eject method only when the Optical Disk Drive has stopped. There is a danger of injury. It may damage the disc and cause disorder of device and injury of user. Do not leave the product in a location exposed to magnetic fields. •• A magnetic field may cause the product to work abnormally or the battery to discharge. •• The information saved on the magnetic tape of a credit card, phone card, bankbook, transportation tickets and so on can be damaged by a computer’s electromagnetic field. Safety Precautions Caution Failure to follow instructions marked with this symbol may cause slight injury or damage to the product. Upgrade Related Take care when touching the product or parts. The device may be damaged or you may be injured. Take care not to throw or drop a computer part or device. Chapter 1 Getting Started Storage and Movement Related When moving the product, turn the power off and separate all connected cables first. The product might be damaged or users may trip over the cables. For long periods of not using the notebook computer, discharge the battery and preserve as it is detached. (For external & removable battery type) The battery will be preserved at its best condition. This may cause injury or damage to the product. Do not operate or watch the computer while driving a vehicle. Make sure to close the computer cover before connecting the power after a reassembly. There is a danger of a traffic accident. Please concentrate on driving. There is a danger of electric shock if your body touches an internal part. Be careful when closing the LCD panel. Use parts authorized by Samsung Electronics only. Failure to do so, may cause fire or damage the product. Never disassemble or repair the product by yourself. There is a danger of electric shock or fire. To connect a device that is not manufactured or authorized by Samsung Electronics, enquire at your service center before connecting the device. There is a danger of damaging the product. 15 Closing the LCD panel with any object (such as a pen) placed on the device’s keyboard may break the LCD panel. Safety Precautions Caution Failure to follow instructions marked with this symbol may cause slight injury or damage to the product. Cautions on Preventing Data Loss (Hard Disk Management) Take care not to damage the data on a hard disk drive. •• A hard disk drive is so sensitive to external impact that an external impact may cause loss of data on the surface of the disk. •• Take extra care, because moving the computer or an impact on the computer when it is turned on may damage the data of the hard disk drive. •• The company is not liable for any loss of data on the hard disk drive. Chapter 1 Getting Started 16 Causes that may damage the data of a hard disk drive and the hard disk drive itself. •• The data may be lost when an external impact is applied to the disk while disassembling or assembling the computer. •• The data may be lost when the computer is turned off or reset by a power failure while the hard disk drive is operating. •• The data may be lost and irrecoverable due to a computer virus infection. •• The data may be lost if the power is turned off while running a program. •• Sudden impact or movement to the computer while the hard disk drive is operating, may cause files to be corrupted or bad sectors on the hard disk. To prevent data loss due to damage to the hard disk drive, please backup your data frequently. Proper Posture During Computer Use Chapter 1 Getting Started 17 Maintaining a proper posture during computer use is very important to prevent physical harm. •• Do not use the computer while you are lying down, but only while you are sitting down. The following instructions are about maintaining a proper posture during computer use developed through human engineering. Please read and follow them carefully when using the computer. •• Do not use the computer on your lap. If the computer temperature increases, there is a danger of burning yourself. Otherwise, the probability of (RSI: Repetitive Strain Injury) from repeated operations may increase and serious physical harm may be caused. •• Use a chair with a comfortable back. •• The instructions in this manual have been prepared so that they can be applied within the coverage of general users. •• If the user is not included in the coverage, the recommendation is to be applied according to the user’s needs. Proper Posture Adjust the heights of desks and chairs appropriate to your height. The heights are to be adjusted so that your arm forms a right angle when you place your hand over the keyboard while sitting down on a chair. Adjust the height of chair so that your heel is comfortably placed on the floor. •• Work while keeping your waist straight. •• Keep the center of your leg weight not on the chair but on your feet when you are sitting on a chair. •• To use the computer while talking over the telephone, use a headset. Using the computer with the phone on your shoulder is bad for posture. •• Keep frequently used items within a comfortable work range (where you can reach them with your hands). Proper Posture During Computer Use Chapter 1 Getting Started 18 Eye Position Hand Position Keep the monitor or LCD away from your eyes by at least 50cm. Keep your arm at a right angle as shown by the figure. •• Adjust the height of the monitor and the LCD screen so that its top height is equal to or lower than your eyes. •• Keep the line from your elbow to your hand straight. •• Avoid setting the monitor and LCD excessively bright. •• Do not hold the mouse with excessive force. •• Keep the monitor and LCD screen clean. •• Do not press the keyboard, touchpad or mouse with excessive force. •• If you wear glasses, clean them before using the computer. •• When entering contents printed on a paper into the computer, use a static paper holder so that the height of the paper is almost equal to that of the monitor. •• Do not place your palm over the keyboard while typing. •• It is recommended connecting an external keyboard and mouse when using the computer for long periods of time. Proper Posture During Computer Use Chapter 1 Getting Started 19 Volume Control (Headphones and Speakers) Use Time (Break Time) Check your volume first to listen to music. •• Take a break for 10 minutes or more after a 50-minute period when working for more than one hour. Illumination Check your volume! •• Do not use the computer in dark locations. The illumination level for computer use must be as bright so for reading a book. •• Indirect illumination is recommended. Use a curtain to prevent reflection on the LCD screen. •• Check if the volume is too loud before using headphones. •• It is not recommended using headphones for long periods of time. •• Any deviation from the equalizer default setting could cause hearing impairment. •• The default setting can be changed through software and driver updates without your intervention. Please check the equalizer default setting before first usage. To prevent possible hearing damage, do not listen at high volume levels for long periods. Operation Condition •• Do not use the computer in hot and humid locations. •• Use the computer within the allowed temperature and humidity range specified in the User Manual. Overview Chapter 1 Getting Started 20 Front View •• The pictures used for the cover and the main body in the User Manual are those of the representative model of each series. Therefore the colors and appearance of the pictures may differ from the actual appearance of the product depending on the model. •• The actual color and appearance of the computer may differ from the pictures used in this guide. 1 2 Camera 1 23 3 4 5 6 7 Camera operating indicator Remote Control Sensor (Optional) This indicates the camera operating status. Using this camera, you can take still pictures and record video. You can take a picture or make a movie using the Charms > Start > Camera. If a user presses a button on the remote control, the sensor detects the signal from the remote control and the computer performs the corresponding action. When using the remote control, take care not to block the sensor. If the sensor is blocked, the remote control will not function. 4 LCD The screen images are displayed here. Touch buttons 5 (for corresponding models only) You can use the functions by lightly touching the sensor buttons with your fingers. 6 Power indicator When the computer starts, this indicator turns on accordingly. 7 Stand This is the stand supporting the computer. Overview Chapter 1 Getting Started 21 Touch buttons (for corresponding models only) If you touch the sensor, the touch button works. 1 Bluetooth (Optional) Activate or deactivate Bluetooth pairing. Switches between the PC mode and the monitor mode. 2 Mode Selection •• PC mode: the computer operates normally as a computer. •• Monitor mode: the computer functions as a monitor. 3 1 2 3 Volume Control Adjust the volume. Overview Caution when using the touch buttons Chapter 1 Getting Started Right View •• You can only use the touch buttons when the computer is turned on. •• Touch the touch buttons with clean, dry hands. In a humid environment, use the buttons after first removing moisture from your fingers or the touch buttons. •• Since the touch buttons will work even if you do not press them hard, do not press them excessively. 1 Since a serious impact may damage the sensor in the touch button, take care when using the buttons. •• Do not press the buttons with sharp objects such as a stylus pen, ball-point pen, etc. Sharp objects may damage the touch buttons. 2 •• When you touch the touch buttons, take care not to touch another button so that your finger tip touches the touch buttons precisely corresponding to the required function. •• When you are wearing gloves or the touch buttons are covered with plastic packaging or some kind of protective covering, the touch buttons may not work properly. •• If a conductive object such as a metal object makes contact with the touch buttons, the touch buttons may malfunction. Therefore, take care not to touch the touch buttons with a conductive object. 1 Memory card slot 2 Power Button Insert a memory card into the slot. Turns the computer on and off. 22 Overview Chapter 1 Getting Started 23 Rear View 1 2 3 3 1 Microphone You can use the built-in microphone. 2 Fan Vents The internal heat of the computer is emitted through these holes. If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous. 3 Speaker A device used to generate sound. 4 Ear-set / headset Jack This is the jack for connecting an ear-set or headset. This port is used as a USB port or chargeable USB port. 4 5 6 7 8 9 10 11 USB Port 5 or Chargeable USB Port (Optional) Using a chargeable USB port, you can access or charge a USB device. You can tell the ports apart using the figures printed on the ports or by the colors. : USB port : Chargeable USB Port Overview Chapter 1 Getting Started Used to connect an HDMI cable from an external device. 6 7 HDMI input port HDMI output port Connect an HDMI cable to the HDMI output port of an external device to display the digital source (video/voice) from the device on the computer screen. Used to connect an HDMI cable to an external device. Connect an HDMI cable to the HDMI input port of an external device to display the digital source (voice/video) on the external device. 8 Wired LAN Port Connect the Ethernet cable to this port. 9 DC Jack A jack to connect the AC adapter that supplies power to the computer. The appearance and size of the jack may differ depending on the model. 10 TV Antenna Input Port (Optional) 11 Security Slot You can watch TV by connecting the antenna cable. nly for models with a TV tuner card. O The shape of the port may differ depending on the country. You can secure the computer by connecting a lock and cable to the Security Slot. 24 About the chargeable USB port •• Use the USB charging port to easily charge a tablet PC or other devices. Open the Settings application and select Power Management > USB Charging > High Capacity Charging Mode > ON. •• In some devices, charging using the High Capacity Charging Mode may end before the device is fully charged. In this situation charging will continue at the normal rate while the device is connected to the USB charging port. •• Data transfer between the PC and devices being charged in High Capacity Charging Mode is not available. Charging speed in PC’s High Capacity Charging Mode may be slower than using the device-specific adapter. •• It may take longer to charge the battery when charging a USB device. •• The battery power level may be reduced when charging a USB device while the computer is powered by the battery. •• The charging status of the USB device is not displayed on the computer. •• To turn on the chargeable function while the computer is turned off: Open the Settings application and select Power Management > USB Charging > USB charging in sleep mode > ON. •• This feature may not be available with some USB devices. Turning the Computer On and Off Chapter 1 Getting Started 25 Turning the computer on About Windows Activation 1 Connect the AC adapter. When you turn the computer on for the first time, the Windows activation screen appears. Follow the activation procedures according to the instructions on the screen to use the computer. 2 Powe Cable 1 DC-in Jack AC Adapter the Power button to turn the computer on. 2 Press Power indicator is lit while the computer is turned on. If there is no display but a message of “HDMI” on the screen after you turn on the computer, tap to change the picture mode. (monitor mode > PC mode) Turning the Computer On and Off Chapter 1 Getting Started On the Start screen Turning the computer off •• Since the procedures to turn the computer off may differ depending on the installed operating system, please turn the computer off according to the procedures for the purchased operating system. 1 Click Power at the upper-right corner of the Start screen. ⦽ •• Save all your data before clicking on Shut down. Start On the desktop Right-click the Start button 1 Mouse: corner. 26 on the bottom-left 2 Click Shut down or sign out > Shut down. 2 Select Shut down. Turning the Computer On and Off Chapter 1 Getting Started áᔪ On the Charms 1 27 Unlocking the screen Ŗᮁ To unlock the lock screen, do one of the following: Open the Charms. ᯲ • Mouse: Drag the mouse pointer to the top- or the bottomright corner of the screen. •• Mouse: Click the lock screen. •• Keyboard: Press any key. ᰆ⊹ 2 Click Settings > Power ᖅᱶ > Shut down. ⦽ 10:00 Wednesday, January 1 If you want to power off your computer when you are logged > Shut down. out, unlock the screen and click Power ⦽ If the account has a password, enter the password to log in after unlocking the screen. Chapter 2. Using Windows What is Microsoft Windows? 29 Screen At a Glance 30 Using the Charms 33 Using Apps 35 Windows Hot Key Function 39 What is Microsoft Windows? Microsoft Windows is an operating system that is required for operating a computer. To use your computer optimally, you need to know how to use it properly. To learn how to use the operating system, check out Windows Help and Support, and Help+Tips. •• The screen may appear somewhat different depending on the model and the operating system. •• This manual is designed for Windows 8.1, and may differ in content depending on the OS version. •• The desktop image shown differs depending on the product model and the OS version. Displaying Help To open the Help, do the following: •• Keyboard: On the desktop, press the F1 key. •• Mouse: Place the mouse pointer over the top-right or bottomright corner of the screen to display the Charms. Tap Settings > Help. If you are connected to the internet, you can access the most recent online Help. Chapter 2. Using Windows Viewing Help+Tips On the Start screen, select Help+Tips. Start 29 Screen At a Glance Chapter 2. Using Windows The following two screens are provided: the Start screen and the desktop. 1 Desktop Start 2 Desktop Start screen 3 Displaying the Charms Charms Desktop Refers to the Desktop. The Charms is hidden at the right of the screen. The Charms appears as shown. •• Mouse: Place the mouse pointer over the top- or bottom-right corner of the screen. This refers to the menu that allows you to use functions such as Search, Share, Start, Device and Settings. Move to the Start screen. This provides similar functions to those provided by the desktop in prior Windows 8 versions. 1 2 3 4 30 2 4 Start button Right-click the Start button to select quick access menus such as Shutdown or Control Panel. Screen At a Glance Chapter 2. Using Windows Using the Start button Right-click the Start button 31 Start screen to select quick access menus. Control Panel File Explorer Launch applications on the Start screen. On the desktop, click the Start button and select the Start charm. 1 Power menu Start or open the Charms 2 3 45 6 Start button 7 8 9 6 10 Screen At a Glance 1 Start Screen 3 4 Samsung Apps supplied with the original factory product are compatible with the product’s supported OS. Changing the OS may result in limited use of the Apps. App User Account This refers to the currently used user account. Turn off the computer or select Sleep mode and Restart. Power ⦽ 5 Search 9 áᔪ 10 Start button This button appears only when using the mouse. Move the mouse pointer to the Ŗᮁ bottom-left corner to display the Start button . ᯲ Click the button to switch to the last-run app screen or the desktop. Right-click this button and select Shut down or Control Panel to your needs. ᰆ⊹ ᖅᱶ Perform the keyword search to produce an integrated Search list of search results covering apps, files and web pages. 6 The Charms is hidden at the right of the Displaying the screen. Place your mouse pointer at the edge Charms of the top or bottom right of the screen to display the Charms. 7 Charms This refers to the menu that allows you to use functions such as Search, Share, Start, Device and Settings. 8 Desktop Switches to Desktop mode. 32 The Apps screen appears where a tile-based list of all the apps installed on the computer is displayed. This screen appears only when using the mouse. Refers to the default Start screen of Windows. Refers to the apps that are currently installed. 2 Chapter 2. Using Windows Using the Charms Chapter 2. Using Windows The Charms is a new type of menu that combines the Start menu with the Control Panel of existing Windows. The Charms allows you to quickly configure the device(s) connected to your computer, search for App(s)/file(s), and use the sharing function, etc. Search Search Search Share Share Share Perform the keyword search to produce an integrated list of search results covering apps, files and web pages. Share different types of files with others through email communications. Activating the Charms Move to the Start screen or open the last-run app. To open the Charms, do the following: •• Mouse: Place the mouse pointer over the top- or bottom-right corner of the screen. Start Displaying the Charms Menu Charms Displaying the Charms Menu Start Start Device Device Device Settings Settings Settings 33 Find and use connected devices such as printers and display monitors. Configure the computer or app settings to your preference. Using the Charms Chapter 2. Using Windows 34 Changing the Settings Frequently used Windows menus are collected. Icon Click the Charms > Settings. Name Function Description Wireless Network You can connect to a wireless network. Select a wireless network to connect to. Adjusting the Volume You can adjust the volume or mute the sound. Screen Brightness ⦽ ⦽ ⦽ ⦽ ⦽ ENG You can adjust the screen brightness. Notice You can set the interval at which an App sends notices. Power Turn off the computer or select Sleep mode and Restart. Language Select a preferred language. Change PC settings You can change more settings. Using Apps An App refers to an application program (hereafter referred to as an App). In a larger sense, it refers to all the software programs installed on the operating system. Windows provides basic Apps for frequently performed tasks. Chapter 2. Using Windows 35 Using Apps Displaying Currently Running App(s) your mouse pointer to the top left corner of the screen 1 toMove display the last run App. Starting/Exiting an App Click on an App in the Start screen to activate it. To exit the current app using the mouse Move the mouse pointer to the upper-right edge of the application screen and select . Then, move your mouse pointer down to display a list of the 2 currently running Apps in order. Click on an App in that list or drag it to the center of the 3 screen. Now, you can check the selected App which is currently running. Right-click over the App in the list and click Close to exit the App. 1 2 Using Apps Chapter 2. Using Windows Using split screens Adding/Removing an App to/from the Start Screen 1 Move the mouse pointer to the top edge. The pointer 2 Mouse: changes to the palm shape. Then, drag the mouse to the left 1 Move to the Apps screen. Select the Apps in the Start screen. or right. 3 Arrange the position of each split screen as appropriate. 4 Move the Screen Split Bar to change the screen split ratio. Weather Screen App Split Bar •M ouse: Click the icon Start screen. in the bottom-left corner of the Select an app to add, and right-click it. 2 The shortcut menus appear at the bottom of the screen. 3 Select Pin to Start or Unpin from Start . Store App 1 2 Ex) When removing an App in the Start screen Ex) If you run the Weather App and Store App at the same time 36 Using Apps Chapter 2. Using Windows 37 To play the photo or movie Camera App at a Glance Use the OS-provided camera app to take photos or make movies and edit them to your preference. ► To play the Camera-taken photos instantly 1 Select Camera from the Start screen. 2 To take photos, select . To make movies, select ► On the Start screen, Select Photos • Mouse: Click the arrow symbol in the left of the screen. > Camera Roll. You can play a continuous roll of captured photos and videos. . To edit photos 1 Select a photo to edit. 2 Right-click the photo. 3 Then, select Edit and do the editing to your preference. Cautions •• Do not take a photo of others without their permission. •• Do not take photos or make video recording in areas prohibiting those actions. •• Do not take photos or make video recording that may infringe on privacy or confidentiality. Using Apps Using the Windows Store If you run the App Store in the Start screen, the Apps in the Windows Store are displayed. However, a Microsoft account is required to purchase App(s) in the Windows Store. Continue after registering your Microsoft Account in the Charms. Chapter 2. Using Windows 38 Configuring your Microsoft Account A Microsoft Account allows you to synchronize your settings with other device(s) running Windows online allowing you to share file(s) or settings. You should register a Microsoft Account to download or purchase App(s) from the Store. the Charms and click Settings > Change PC Settings. 1 Run Or select PC settings on the Start screen. 2 Select Your account > Connect to a Microsoft account. 1 2 Samsung cannot solve errors occuring with other apps installed from the Windows Store. Contact customer support for the app directly. your account through the following relevant 3 Register procedures. Windows Hot Key Function Chapter 2. Using Windows You can use the following convenient hot keys in Windows. Function Hot Keys Function Description Displaying the Start Screen Windows Key Displaying the Desktop Windows Key + D Switches to Desktop mode. Running the Charms Windows Key + C Activates the Charms. Locking the Screen Windows Key + L Locks the screen. Opening the Ease of Access Center Windows Key + U Opens the Ease of Access Center configuration. Opening the Second Screen Settings Windows Key + P Opens the External Monitor Settings menu. Opening the Advanced Management Tool Windows Key + X Opens the Advanced Management Tool. Exit App Alt + F4 Switches to Start mode. Exits the currently running App. 39 Chapter 3. Using the computer Using a wireless keyboard/mouse (Optional) Memory card Connecting an External Display Device (Optional) Switching the picture mode Using the product as a monitor (Optional) Adjusting the Volume Wired LAN Wireless LAN (Optional) Playing music from smartphones directly through the computer speakers (Optional) Samsung Link (Optional) Using the TV (Optional) Using the Remote Control (Optional) TPM security solution (Optional) Using the Multimedia App (Optional) Samsung Software Update Diagnosing the Computer Status and Troubleshooting Using the Security Slot 41 49 52 53 54 55 57 60 62 64 67 71 74 82 84 85 86 Using a wireless keyboard/mouse (Optional) The wireless keyboard and mouse are optional and the appearance and the color of the provided keyboard and mouse may differ depending on the model. Chapter 3. Using the computer 41 the wireless signal receiver into the USB port at the 2 Insert back of the computer. Installing the wireless receiver the Battery Cover at the bottom and insert the battery 1 Open in the right polarity (+,-). Example) Wireless mouse the power switch at the bottom of the mouse to the ON 3 Slide position. Example) Wireless mouse CONNECT button Battery Cover can use the wireless keyboard and the mouse without 4 You additional settings. Power switch If you set this switch to the OFF position when not using the mouse, you can save battery power. wireless signal receiver •• You can use the wireless keyboard and the wireless mouse within a 5m distance of the wireless signal sensor. •• The distance is subject to the surroundings and if there is interference nearby, in particular a wireless LAN AP, the distance may be decreased. Using a wireless keyboard/mouse (Optional) Chapter 3. Using the computer 42 2 Insert the batteries and then close the battery cover. Wireless keyboard the battery cover at the bottom back of the 1 Locate keyboard. Use your fingers to push the cover up. x z x •• Be sure to confirm that the polarities (+ / -) of the batteries are correct. z •• Do not recharge the batteries (AAA type) supplied with the product. Using a wireless keyboard/mouse (Optional) Chapter 3. Using the computer Battery replacement LED This indicates when it is time to replace the battery. If the LED blinks, replace the batteries. CONNECT button Windows Key Directional keys The Start screen appears. Moves the cursor up, down, left or right. Battery cover 43 Using a wireless keyboard/mouse (Optional) Chapter 3. Using the computer Shortcut Keys While pressing and holding the Fn key, press a shorcut keys. + Shortcut Keys Shortcut keys Function F1 Play the previous file F2 Play/Pause F3 Stop F4 Play the next file F5 Search F6 Share Description Play the media file These are Windows menu keys. Each menu item will be activated as appropriate. F7 Device F8 Setup * This is not available on Windows 7. 44 Using a wireless keyboard/mouse (Optional) F9 Mute Chapter 3. Using the computer 45 Toggle the sound on and off. F10 Volume control Adjust the volume. F11 F12 Power saving mode Switch to power saving mode. The wireless keyboard automatically enters power-saving mode if there is no key input for a pre-determined period of time. Press any key to resume using the keyboard in power-saving mode. However, a function to turn the keyboard off is not supported. Using a wireless keyboard/mouse (Optional) Chapter 3. Using the computer 46 Click function Wireless Mouse Briefly press the left mouse button once. Wheel button Moves the pointer up and down. Right button Left button Selects and launches an item. Shows the contextsensitive menus of programs. If you click this mouse button once, the corresponding program is selected. Double-click function Quickly press the left mouse button twice. The corresponding program is launched. Right click function If you click this mouse button once, the context-sensitive menu of the current program appears. Drag function Dragging refers to clicking an item and moving the item to another position while holding the mouse button down. Click the left mouse button over an item to be dragged and move the item to the new position while holding the mouse button down. If you move the mouse, the pointer on the screen moves in the same direction. Scroll function If you turn the wheel button up or down, the screen moves up or down accordingly. Using a wireless keyboard/mouse (Optional) Chapter 3. Using the computer 30 seconds of reconnecting the receiver, press and 2 Within hold the CONNECT button for 1 seconds near the receiver. If the wireless keyboard does not work ► Check if it is out of battery. For the keyboard, check if the battery low indicator the top right blinks. at CONNECT button If the indicator blinks, you need to replace the battery. ► Check the status of the wireless signal receiver. 1 Disconnect the wireless receiver from the main body and then reconnect it. 3 Check if the device works properly. 47 Using a wireless keyboard/mouse (Optional) Chapter 3. Using the computer 48 and then reconnect the wireless signal receiver to 2 Disconnect the main body. If the wireless mouse does not work ► When the power switch at the bottom of the mouse is in the OFF position, the mouse does not work. Turn the switch to the ON position. ► Check if it is out of battery. ► Check the status of the wireless signal receiver. the power switch at the bottom of the mouse to the OFF 1 Set position. CONNECT button Power switch the power switch at the bottom of the mouse to the ON 3 Set position. 30 seconds of reconnecting the receiver, press and 4 Within hold the CONNECT button for 1 seconds near the receiver. 5 Check if the device works properly. Memory card Use a memory card to transfer data to other digital devices, such as digital cameras. Memory cards are sold separately. Purchase a memory card with the necessary capacity for the requirement. This computer supports the following types of memory cards. Abbreviation Description SD •• Secure Digital mini SD •• mini Secure Digital micro SD •• micro Secure Digital SDHC •• Secure Digital High Capacity mini SDHC •• mini Secure Digital High Capacity micro SDHC •• micro Secure Digital High Capacity SDXC •• Secure Digital eXtended Capacity micro SDXC •• micro Secure Digital eXtended Capacity To use a mini or micro card, insert the card into an adapter before inserting it into the memory card slot. Chapter 3. Using the computer 49 •• Some memory cards may not be fully compatible with the computer. Using an incompatible card may damage the computer or the memory card, or corrupt the data stored in it. •• Use caution to insert the memory card in the indicated direction. •• Store the card separately to prevent losing the card when moving the computer. •• Memory card speeds vary. Memory card Inserting a memory card 1 Ifit.a dummy card is inserted in the memory card slot, remove a memory card into the memory card slot in the 2 Insert indicated direction. Chapter 3. Using the computer 3 If a pop-up message appears, choose an action. 4 Select Open folder to view files. move, or delete data on the memory card. 5 Save, The memory card folder opens only on the desktop. Removing a memory card Grasp the end of the card and pull it out of the slot. 50 Memory card Chapter 3. Using the computer Formatting a memory card Format the memory card to remove all data or before using it for the first time. Formatting a memory card deletes all data saved on the card. If necessary, back up important data before formatting the card. 1 2 Right-click the memory card drive, and then select Format. 3 Select Start. On the taskbar, select File Explorer . 51 •• To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with the digital device is recommended. •• When trying to use a formatted memory card in another digital device, format the memory card again in the device. •• Inserting and removing a memory card repeatedly may damage the memory card. •• Secure Digital Input Output (SDIO) is not supported. •• If the write-protect tab is in the locked position, you cannot format, write, or delete data on the card. 공유 Connecting an External Display Device (Optional) Chapter 3. Using the computer 52 시작 By connecting the computer to a TV with a HDMI port, you can enjoy both a high visual quality and a high sound quality. After connecting a TV through HDMI, you have to configure the screen and sound. Select Charms menu > Devices 2 Screen. 3&ִփ 1 Using an HDMI cable, connect the HDMI output port of the computer to the HDMI input port of the TV. External Monitor TV 장치 Select a desired3&ִփ monitor mode. 3&ִփ The HDMI cable is not bundled. You have to purchase it separately. > Projector > Second 설정 PC screen only 3&ִփ The contents are only displayed on the PC ࢿـ monitor (current device). ࢿـ Duplicate ࢿـ The contents of the current device are displayed onࢿـ the external device as well. ࢠ Projector Extend ࢠ The screen of the current device is expanded to the external device. ࢠ Second screen only ࢠ HDMI OUT ѿءधִփ The contents are displayed only on the screen of theѿءधִփ external device. ѿءधִփ •• This is only supported for models that support a TV output port (HDMI). •• When a TV provides more than one HDMI port, connect the computer to the DVI IN port. •• When connecting the computer to a TV, switch the external input mode of the TV to HDMI. External Monitor / TV is not supported in the DOS Command Prompt window. ѿءधִփ Switching the picture mode You can switch the picture mode to your preferred viewing pleasure, such as optimizing the display for movies or electronic books. 1 Click the bottom-left icon on the Start screen. 2 Click Settings > Display > Color tone. •• Standard: Standard picture mode. Chapter 3. Using the computer 53 Samsung Computer’s Defective LCD pixel management standard Although Samsung Electronics, Co., Ltd. observes strict quality and confidence specifications for LCD manufacturing, the company must inevitably allow a few defective cells in panels due to a technological limitation of the manufacturing process. Therefore Samsung observes and manages the following dot principles: •• Movie: Switch to this mode when the ambient lighting is dark or when watching movies. - Bright dot : 2 or less - Black dot : 4 or less - Combination of Bright and Dark : 4 or less •• Low-contrast scene: This will make a darker scene brighter for distinction. Instructions for Cleaning the LCD •• Sharp: This will make the picture clear and sharp. Clean the LCD panel with a soft cloth lightly moistened with computer cleansing detergent moving in one direction. •• Read: Suitable for reading electronic books. •• No effect: This is the default picture mode. Cleaning the LCD panel with excessive force can damage the LCD. Using the product as a monitor (Optional) The LCD screen of this product can be used as a monitor using the Digital Video/Audio Input Port (HDMI-IN). Try using this product as a monitor by connecting an HDMI device such as a computer, gaming console, DVD player and so on. Chapter 3. Using the computer 54 You can only use monitor mode by connecting the Digital Video/Audio Input Port (HDMI-IN). The Digital Video/Audio Out Port (HDMI-OUT) is for output only. •• As long as the power cord is connected, you can use the LCD of the product as a monitor even when the product is off. Using the product as a monitor the external device (HDMI output port) and this 1 Connect product (digital video/audio input port (HDMI-IN)) with the HDMI cable. the touch button 2 Press monitor mode. •• Even if the product is switched to monitor mode by button during an operation, the pressing the operating system is not terminated. Press the button again to return to PC mode. •• If the product is switched to monitor mode, the audio is also switched accordingly. to switch this product to •• If no picture is displayed on the LCD screen when the product is switched to monitor mode, disconnect and then reconnect the HDMI port. •• To use the computer in the monitor mode after the computer enters the power saving mode or shuts down, press the LCD On/Off button. Returning to PC mode To return to PC mode from monitor mode, press the button. touch Adjusting the Volume Chapter 3. Using the computer You can control the volume with the volume control program. Using the Sound Recorder The procedures to record sound using the Windows Recorder are described below. Using the touch button Tap the touch button 55 to control the volume. Right-click over the Volume icon 2 Recording Device. 검색 on the taskbar and select if the microphone is set as the default recording 3 Check device. 공유 시작 Adjusting the Volume using the Volume Adjustment Program 장치 Click the Charms menu > Settings bar. a microphone to the Ear-set Jack or Headset Jack. 1 Connect You can also use the internal MIC. > to adjust the control 설정 If this is the case, it is already set as the default device. If not, right-click over the microphone and select Set default. Click the bottom-left icon 4 click Sound Recorder. 5 Click Start recording. Mute 한 on the Start screen, and then Adjusting the Volume Dolby Digital Plus Use Dolby Digital Plus to optimize your audio experience. This feature enhances sound elements by analyzing and adjusting sound levels automatically. This feature may not be available depending on the model and operating system. the desktop, open the Charms and select the Settings 1 On charm > Control Panel > Dolby Digital Plus Home Theater . Click and select a play mode. 2 Movie, music, game, and voice optimization modes are provided by default, and you can add custom modes. Chapter 3. Using the computer 56 Wired LAN To access the Internet at home, set up an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. •• Some features or procedures may differ depending on the model. Chapter 3. Using the computer 57 Connecting to a Wired LAN 1 Connect the LAN cable to the wired LAN port. •• These descriptions are written for Windows 8.1, so some figures and descriptions may differ from your operating system. Since the procedures for other Windows operating systems are similar, use the computer referring to these descriptions. the desktop, open the Charms and select the Settings 2 On charm > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings. Wired LAN Ethernet and select Properties. 3 Right-click The LAN device name may differ depending on the computer’s network device. 4 Select Internet Protocol Version 4 (TCP/IPv4) from the list of network settings > Properties. • The Network Component name may differ depending on the operating system Installed. • To add a network item such as a client, service, or protocol, select Install under the list of network items. Chapter 3. Using the computer 5 Configure the IP settings. • When using DHCP, select Obtain an IP address automatically. • When not using DHCP, contact the network administrator for the IP address. To use a static IP address, select Use the following IP address and set the IP address manually. 6 Select OK to save the settings. 58 Wired LAN Wake on LAN (WOL) feature Activate the system remotely from sleep mode when a signal, such as a ping or magic packet command, is received via a wired LAN. the desktop, open the Charms and select the Settings 1 On charm > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings. 2 Right-click Ethernet and select Properties. Configure… > Power Management > Allow this 3 Select device to wake the computer > OK. 4 Restart the computer. • If the computer wakes up from sleep mode inadvertently, disable the Wake on LAN feature. • T his feature may not work while using other power saving features. To disable other sleep functions, select the Settings charm > Control Panel > Hardware and Sound and then set Power Options. Chapter 3. Using the computer 59 •• When connected to a 100Mbps/1Gbps wired LAN , a message appears informing the user of connection to a 10Mbps/100Mbps wired LAN when the computer wakes from sleep mode. This happens because restoring the network takes about 3 seconds. When the network is restored, the computer will be connected to the 100Mbps/1Gbps LAN. •• When the system is running on battery power, it may take a few seconds for the connection to be established when connecting a LAN cable. This is the result of power saving features designed to reduce battery consumption. •• When the system is running on battery power, the speed of a wired LAN is decreased automatically to reduce battery consumption. In this case, a 1Gbps/100Mbps LAN would function at the speed of a 100Mbps/10Mbps connection. Wireless LAN (Optional) A wireless network (Wireless LAN) environment is a network environment that enables communication between multiple computers at home or a small-size office through wireless LAN devices. Chapter 3. Using the computer 60 •• The screen figures and terms may differ depending on the model. •• Depending on the program version, some functions may not be provided or different functions may be provided. •• The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on your wireless LAN device model. What is an Access Point (AP)? An AP is a network device that bridges wired and wireless LANs, and corresponds to a wireless hub in a wired network. You can connect multiple wireless LAN installed computers to an AP. áᔪ Wireless LAN (Optional) Chapter 3. Using the computer 61 Ŗᮁ Connecting to a Wireless LAN ᯲ If there is an AP, you can connect to the Internet via the AP using the Wireless LAN connection method provided by Windows. Connect. 2 Click If a network key is set for the AP, enter the network key and then click OK. ᰆ⊹ 1 If you click the Charms menu > Settings > Network Connections icon, a list of available APsᖅᱶappears. For the network key, please ask your network administrator. If you select an AP to connect to, the Connect button appears. AP List When the AP connection is completed, Connected is 3 displayed next to the corresponding AP. You can now you can use the wireless network. Playing music from smartphones directly through the computer speakers (Optional) Use Bluetooth pairing to play music from smartphones or tablets (hereinafter "smartphones") through the computer speakers. Pair the smartphone to the computer, and quickly access music. •• This is available only with Bluetooth-compliant smartphones. Chapter 3. Using the computer 62 the smartphone, activate Bluetooth and select 2 On Bluetooth Music Play to proceed. ex) Pairing on Samsung smartphones: From Settings, select and activate Bluetooth, and then tap Bluetooth Music Play to proceed. •• Keep a certain distance from the computer. •• The screen and user interface depend on the model and driver version. Pairing the computer to the smartphone Pair the computer to the smartphone for the initial settings. Press the Bluetooth button on the computer. 1 The indicator blinks with a message of Pairing on the screen. To regain pairing, press and hold the button for 3 seconds or more. will see Connected on the computer screen. 3 You Pairing is complete. Select a music file on the smartphone, and listen to the music through the computer speakers. Playing music from smartphones directly through the computer speakers (Optional) Using the computer speakers Chapter 3. Using the computer Turning off the computer speakers Once pairing is established, press the Bluetooth button for quick access. Press the Bluetooth button 1 The computer speakers are now turned off. Press the Bluetooth button the indicator. on the computer to turn on The computer speakers turn on with a message of Ready in the lower right corner. the smartphone close to the computer to automatically 2 Move pair the two devices. When pairing is complete, Connected appears on the screen. 63 to turn off the indicator. A message of Off appears in the lower right corner. •• If no music is output through the computer speakers, check if the smartphone is paired to the computer properly. If pairing is disconnected, refer to Pairing the computer to the smartphone and regain paring. •• In case of disconnected pairing, present the smart phone close to the computer to regain pairing. •• The volume is not controlled by the volume buttons on the computer. To control the volume, adjust the volume on the smartphone. can now listen to music through the computer speakers. 3 You Select a music file to play on the smartphone. Samsung Link (Optional) Samsung Link enables you to remotely view/move files between the computer and the smartphone/tablet ("smartphone"). While the computer is connected to the wired LAN, you can remotely turn on the computer with the smartphone. Preparation •• To enable this option, you must have a registered Samsung account. •• This is available only when the computer is on. •• Follow the instructions below: 1. Register the computer to Samsung Link. 2. Register the smartphone to Samsung Link. 3. Connect the two devices remotely. •• This is available with Samsung smartphones. •• The screen and user interface depend on the model and driver version. Chapter 3. Using the computer 64 Registration Registering the computer to Samsung Link Click the bottom-left icon 1 click Samsung Link. on the Start screen, and then the smartphone, provide your Samsung account 2 On information to log in. If you are not a registered user, simply click Create new account, and follow the onscreen instructions. What is Samsung Account? Samsung Account is an integrated account service that allows users to log into and enjoy a variety of Samsung services on smartphones, tablets, websites, PCs, or on the TV with a single account. Samsung Link > Settings, and set Remote wake-up 3 Select to ON. Samsung Link (Optional) Registering the smartphone to Samsung Link Chapter 3. Using the computer Controlling the computer from the smartphone the smartphone, select Settings > Account > Add Run the Samsung Link app on the smartphone. 1 On 1 account, and provide the same account information that you have registered to Samsung Link. Select the computer from the list, and then tap the power 2 . Remote connection will be established. icon Run the Samsung Link app on the smartphone to 2 connect the computer and the smartphone. To check the connection, select Samsung Link > Settings > Device Management on the computer. Specifying a share folder Specify a share folder for the content to share from the computer. On the computer, run Samsung Link and select Settings. Then, specify devices and a share folder for content sharing. 65 Samsung Link (Optional) advantage of the content sharing function. 3 Take View, play, or upload/download the multimedia content between the computer and the smartphone. •• Upload: Tap and hold an item on the smartphone, and then tap Send. Specify the computer from the list to start uploading. •• Download: On the smartphone, tap and hold a content item from the computer, and then tap Send. Specify the smartphone from the list to start downloading. To discontinue the remote connection, select the computer from the list, and then tap the power icon. Chapter 3. Using the computer 66 Using the TV (Optional) Products embedded with a TV tuner card (Optional) can use the TV function. After connecting to the antenna, you can watch TV by using the corresponding TV program. You can only use the TV function when the TV tuner card (Optional) is installed. Connecting the TV Antenna You must connect the TV tuner card (Optional) to the TV antenna. Connect the antenna cable to the TV antenna input port. Chapter 3. Using the computer 67 Configuring the TV •• The screenshots and terms used in the user manual may differ from the actual ones. •• The screen and menu titles of the TV program (ATIV TV) may differ depending on the version. 1 Click Start Screen > TV programs (ATIV TV). Start on the main screen. 2 Click The built-in TV tuner starts scanning channels available. the auto scanning is complete, the default TV channel 3 When will be run. Resetting the channels In the lower right corner of the smartphone, select Menu > Settings > Reset TV Signal. The scanned channels are saved. Note on Configuration •• The setup procedures may differ depending on the current type of your TV service. •• The area must be set to the country of your current residence. Using the TV (Optional) Chapter 3. Using the computer TV Program Menu Channel List Exit Maximize Minimize EPG (Electronic Program Guide) Recorded TV Channel List Recorded TV EPG (Electronic Program Guide) 68 Displays the list of channels available. This is a TV program guide covering all digital TV channels. EPG will extract the program schedule information contained in the digital TV signal. However, it may differ depending on the corresponding station and the reception. Also, some functions may not be provided. You can watch a recorded TV program. Using the TV (Optional) Watching TV 1 Start the TV program (ATIV TV). 2 Click Channel List to switch to the channel. Chapter 3. Using the computer 69 Recording TV You can record a TV program on your computer. Recording the current program In the bottom right corner, select Menu now. > Record > Record This will start the recording. The recording time can be adjusted using the Timer menu in the bottom right corner. Select the asterisk next to the channel title, and then click the channel list to display a list of those channels that contain the asterisk . Using the TV (Optional) Chapter 3. Using the computer Creating a recording schedule 1 In the bottom right corner, select Menu Reserved Recording. 70 Playing a recorded program > Record > 2 Set your program and the reservation time. Click Recorded TV. The recorded programs are displayed. Select a program to watch. You can list the recorded programs by program, channel or date. •• Even when the computer is in power-saving (sleep) mode, if the recording reservation time is reached, the TV automatically wakes up from power-saving mode and performs the reserved recording. When the computer is in hibernation mode, recording reservations will not work. •• While recording a channel, you cannot record or watch another channel. •• The recordig file will be saved to File Explorer > Local disk (C:) > User > User Folder > My Video folder. •• Sizes of recorded TV programs range from several gigabytes to tens of gigabytes. •• Recorded TV programs can be played only by the ATIV TV app on the computer where the recording took place. Using the Remote Control (Optional) You can use the TV functions with the remote control. You can run the Live TV program from the desktop. Check the functions of each button. •• The appearance of the remote control may differ from the actual one. Some functions may not be provided depending on the system. •• Use your remote control by pointing it toward the remote control receiver. •• If the remote control does not operate at all, replace it with a new one. Chapter 3. Using the computer 71 Installing the batteries Open the cover at the bottom of the remote control and insert the batteries according to the correct polarities (+, -). Using the Remote Control (Optional) Release standby mode (reactivate Windows) or turn on the computer Chapter 3. Using the computer Sleep Mode Launches Internet Explorer This button is not supported on some computers. Mute Volume Controls Stop TV or Spacebar function (optional): You can run the TV program from the desktop. Back Windows Key Select Switch Application Channel Controls Play Controls Record Play / Pause Tab key ODD Eject Go Close Windows Hot Key Windows Search Windows Share Some buttons on the remote control may function differently depending on the operating system. Windows Settings Windows Device •• Some buttons on the remote control may not work depending on the installed program. •• The Search, Share, Device, and Settings buttons are not available on Windows 7. 72 Using the Remote Control (Optional) Chapter 3. Using the computer TV mode/PC mode The remote control is available in both TV mode and PC mode. Available only in PC mode •• TV mode: TV mode will be activated by opening the TV program on desktop. - To open the TV program, press the TV button. - To exit the TV program, press the Close button. Available only in TV mode •• PC mode: In PC mode, you can use the computer as you would do normally. The remote control's buttons are available only in specific modes, and some of the buttons may not function depending on the option. TV button Available in both PC mode/ TV mode Available only in PC mode Available in both PC mode/ TV mode Close button Exit the TV program. 73 TPM security solution (Optional) Protect the user’s personal information by saving user authentication data on a Trusted Platform Module (TPM) chip installed in the computer. •• Images and features may differ depending on the model and the application version. •• Refer to the security solution help for more information. •• This function is only supported for models with TPM (security chip). Configuring the security solution To use the TPM security solution, initialize the TPM chip in the BIOS Setup, initialize the TPM solution, and then register a user. To use the TPM function, complete the following steps. Chapter 3. Using the computer 74 Step 1: Initializing the TPM chip When using the TPM solution for the first time or registering a user again, initialize the TPM chip. •• Initializing the TPM chip deletes all authentication data on the chip. •• If the TPM chip is initialized after the security solution is configured, decrypting any existing folders or files that have been encrypted by the security solution may not be possible. Failure to do so may lead to inaccessibility to the folder and files after initialization. 1 Turn on the computer. the Samsung logo (Samsung ATIV) appears, press the 2 Before F2 key several times. 3 Access the Security menu. 4 Select TPM Configuration. 5 Set TPM Device to Enabled or On. TPM security solution (Optional) 6 Set TPM State to Clear. Security Chip State 75 Step 2: Installing the TPM solution Install the TPM solution according to the procedures below. TPM Device TPM State Chapter 3. Using the computer On Clear No Change Clear Enabled & Activate Deactivate & Disable Save. 7 Select The computer restarts. the Samsung logo (Samsung ATIV) appears, press the 8 Before F2 key several times. Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc. 9 On the BIOS setup screen, access the Security menu. 10Select TPM Configuration. 11Set TPM State to Enable & Activate. Save. 12Select The computer restarts. •• Descriptions are based on the SW Update. •• This solution is provided only for models with Recovery or the SW Update application. 1 Run SW Update. 2 Select All Software. 3 Select TPM Host SW > Install. If the system software media is supplied with the product, install the application by using the system software media. (only when supplied) the on-screen instructions to complete the 4 Follow registration, and restart the computer. TPM security solution (Optional) Step 3: Registering a user Register a user according to the procedures below. Chapter 3. Using the computer 76 •• As recommended by the initialization wizard, backup your emergency recovery file to an external storage device to use the TPM more safely. 1 Select a Security Platform Feature to use and set a basic 4 Run the Security Platform Management item with the user password. 2 admin authority, click the User Settings tab, and initialize the settings. Follow the on-screen instructions to complete the user’s 5 The security authentication settings begin with the registration. Right-click on the taskbar. Initialization Wizard. 3 When the initialization wizard window appears, click Next. •• If the status not initialized message appears, select Yes. • When a user is registered with the TPM, they are able to encrypt files and folders by using the encryption system. Registered users can also use files and folders that are about to be encrypted by creating or copying them to the virtual drive. TPM security solution (Optional) • The virtual drive is in the following location. Chapter 3. Using the computer Encrypting folders and files Encrypt folders and files with the Encrypting Files System (EFS). EFS is available for the following operating systems: •• Windows 7 Professional / Enterprise / Ultimate •• indows 8 Pro / Enterprise •• Windows 8.1 Pro / Enterprise 1 Right-click a folder or file and then select Encrypt. 77 TPM security solution (Optional) Chapter 3. Using the computer 78 the files or folders to encrypt and select OK. The color of the encrypted folder or name of the encrypted 2 Select 4 file changes to green. The dialog box shown below appears only when the folder is encrypted. the user authentication window appears, enter the 3 When Basic User Password you entered when the user was registered and select OK. Decrypting folders and files Right-click an encrypted folder or file and then select Decrypt. TPM security solution (Optional) Using the virtual drive (Personal Secure Drive) The virtual drive is a space to save and manage confidential data. In the created virtual drive (PSD), it is possible to create files and folders as with a normal drive and to use confidential data saved on another drive by copying the data to the virtual drive (PSD). If the virtual drive (PSD) does not appear You can only use the virtual drive (PSD) if the Personal Secure Drive (PSD) option was selected during the TPM’s registration. If the PSD option was not selected during registration, complete the following steps. 1 Right-click on the taskbar. the Security Platform Management item with 2 Run the admin authority and select Security Platform Configuration. the initialization wizard window appears, click Next to 3 When select Personal Secure Drive (PSD) and then enter the user password. 4 Follow the on-screen instructions to complete the settings. Chapter 3. Using the computer 79 If the virtual drive (PSD) is not loaded To use the virtual drive (PSD), the virtual drive (PSD) should be loaded first. To load a PSD, follow the procedures below. 1 On the taskbar, right-click Security Platform . 2 Select Personal Secure Drive > Load. 3 InOK.the load window, enter the basic user password and click On the taskbar, open File Explorer to confirm that the 4 Personal Secure Drive has been created. If confidential data has been copied to the PSD, the original data files are not encrypted. TPM security solution (Optional) Registering a new user to the security solution To register an existing user, delete the existing authentication information saved on the TPM chip, and then clear the TPM chip. Register the user in the following order. If a virtual drive has been created, delete the virtual drive before deleting the existing authentication information saved on the TPM chip. 1 2 Select Personal Secure Drive > Create/Manage. 3 Select Next. the password that you entered when registering with 4 Enter the TPM and select Next. and right-click 80 5 Select Delete selected PSD > Next. I want to permanently delete my Personal Secure 6 Select Drive without saving an unencrypted copy of its contents > Next. Step 1: Deleting a virtual drive On the taskbar, select Chapter 3. Using the computer . Next > Finish. 7 Select The virtual drive is deleted. Step 2: Deleting authentication information To delete the existing authentication information, uninstall the TPM security solution and delete the solution data. the desktop, open the Charms and select the Settings 1 On charm. 2 Select Control Panel > Programs > Uninstall a program. 3 Select Infineon TPM Professional Package > Uninstall. a message window appears, select Yes to remove the 4 When program. TPM security solution (Optional) 5 IfNo.the Infineon Security Platform message appears, select 6 On the taskbar, select File Explorer . 7 Select View > Options > View > Hidden files and folders. the Show hidden files, folders, and drives option 8 Select and select OK. 9 On the taskbar, select File Explorer . Local disk (C:) > ProgramData and delete Infineon 10Select folder. The TPM security solution is deleted. Chapter 3. Using the computer Step 3: Configuring the security solution (TPM) To use the TPM security solution, see Configuring the security solution. 81 Using the Multimedia App (Optional) S PhotoStudio and S Player+ enables you to take photos and make videos and edit them to your preference. S PhotoStudio Edit photos that you took or selected to your preference. S Player+ Play music or video clips stored on the computer. Chapter 3. Using the computer 82 Using the PhotoStudio app 1 On the Start screen, select S PhotoStudio. 2 Select a photo to edit. an editing mode from the lower-right bar. The content 3 Select of the top-left bar differs depending on the selected editing mode. •• Depending on the version of the program, some functions may not be provided or different functions may be provided. •• Depending on the model, the application may not be provided. Third-party software related services •• For descriptions about and service requests for third-party software, please contact the relevant manufacturer. •• Some troubleshooting actions in response to service requests may not work depending on the software manufacturer. Back to Home Apply effects to the current photo Undo changes Redo changes Open a new file Save as Share to SNS Editing mode 4 When done, save the image as a different name. Using the Multimedia App (Optional) Using the S Player+ app A variety of file types including multimedia formats are available with S Player+. 1 On the Start screen, select S Player+. a file to play. 2 Click Only files in the Video or Music folder are available for playback. Move the selected file to a corresponding folder. •• To view subtitles, the subtitle file must be in the same folder that contains the multimedia file to play. Alternatively, right-click on the video screen and select Subtitle > Add. Specify the path of the subtitle, and then click Open. •• Some files may not be played properly depending on the encoding type. Chapter 3. Using the computer 83 To play another video while playing the current video file 1. Right-click on the screen, or swipe inward from the top edge. 2. C lick or tap a file to play in the upper list. z x Samsung Software Update SW Update is a software program that searches for Samsung software programs and drivers installed when you purchased the computer and helps you update any drivers or programs. •• You can check updatable files before performing the update only when you are connected to the internet. •• SW Update does not provide any updates for device drivers or software programs installed separately by the user. •• Depending on the model, the application may not be provided. Click the bottom-left icon 1 SW Update. on the Start screen, and click Chapter 3. Using the computer 84 SW Update program runs. 2 The Select the items that you want to update before proceeding with the update process. Software List Software Update Diagnosing the Computer Status and Troubleshooting The Support Center program, which is Samsung’s computer’s troubleshooting guide, supports diagnosing the system and has a FAQ for frequently occurring problem(s). Support Center may not be provided or may be a different version depending on the model. 1 Click the bottom-right icon Support Center. on the Start screen, and click Chapter 3. Using the computer 85 Center is activated and starts diagnosing your 2 Support computer. After the diagnosing process is finished, the System Status menu displays a list of the current problems to be solved as shown. Searching for computer’s problems Diagnosing Computer and Troubleshooting FAQ for computer’s major problems can solve a problem by clicking the Troubleshoot button 3 You for the problem. Using the Security Slot You can secure the computer by connecting a lock and cable to the Security Slot. To use this feature, you have to purchase the lock and cable additionally. To use the lock and cable, refer to the product manual. Tie the lock and cable to a fixed object and install the other end of the cable to the security slot. Chapter 3. Using the computer 86 Chapter 4. Settings and Upgrade BIOS Setup 88 Setting a Boot Password 90 Changing the Boot Priority 93 BIOS Setup The BIOS Setup enables you to configure your computer hardware according to your needs. •• Use the BIOS setup to define a boot password, change the booting priority, or add a new device. •• Since incorrect settings may cause your system to malfunction or crash, take care when configuring the BIOS. •• The functions of the BIOS setup are subject to change for product function enhancement purposes. •• The BIOS Setup menus and items may differ depending on your computer model. Chapter 4. Settings and Upgrade Entering the BIOS Setup the computer on. 1 Turn Immediately press the F2 key several times. a moment, the BIOS setup screen appears. 2 After The items in the BIOS setup may differ depending on the product. 88 BIOS Setup Chapter 4. Settings and Upgrade The BIOS Setup Screen Setup Menu The BIOS Setup menus and items may differ depending on your computer model. Setup Menu System Time > System Date > SATA Port 1 SanDisk SSD U100 126GB CPU CPU CPU CPU Intel(R) Core(TM) i5-3317U CPU 1.70 GHz Supported Vender Type Core Speed VT (VT-x) Total Memory 4096 MB BIOS Version MICOM Version E00AAT.017.120804.dg E00AAT.017 Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc. Help Help for the selected item appears automatically. Setup Items SysInfo 89 Description This is a description about the basic specifications of the computer. Advanced Using this menu, you can configure the major chipsets and additional functions. Security Used to configure security functions, including passwords. Boot This menu enables you to configure peripherals and booting related settings such as the boot priority. Setting a Boot Password If you set a password, you have to enter the password when you turn the computer on or enter the BIOS Setup. By configuring a password, you can restrict system access to authorized users only and protect data and files saved on the computer. •• The password setting provides the following 3 sub menus. (Supervisor Password, User Password and HDD Password) •• Do not lose or forget your password. •• Do not let others know your password. •• If you forget the Supervisor Password or HDD Password, you will need to request assistance from the service center. In this case, a service fee will be charged. •• When you forget the User Password, you can disable the Supervisor Password, and the User Password is also automatically disabled. •• The screen images and terms may differ from actual product depending on the computer model and driver version. Chapter 4. Settings and Upgrade 90 Setting a Supervisor Password If you set a Supervisor Password, you need to enter the password when you turn the computer on or enter the BIOS Setup. Setting only the Supervisor Password and User Password is not very secure. You can use an HDD Password as well to increase the security level. 1 Select the Security menu in the BIOS Setup. 2 In the Set Supervisor Password item, press <Enter>. Supervisor Password User Password HDD Password Clear Clear Clear Set Supervisor Password > Set User Password > Set HDD Password > Power On Boot On TPM Configuration > Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc. Setting a Boot Password Enter a password, press <Enter>, re-enter the password for 3 confirmation, and press <Enter> again. The password can be up to 20 alphanumeric characters. Special characters are not allowed. supervisor password has been set. 4 The The supervisor password is required to turn the computer on or to enter the BIOS Setup. For some models, if the password entered message appears in the Setup Notice window, the settings are not complete until the <Enter> key is pressed. Chapter 4. Settings and Upgrade 91 Setting a User Password Using the User Password, you can turn the computer on but you cannot change the major settings of the BIOS Setup because you cannot enter the BIOS Setup. This helps prevent unauthorized access to the major settings in the BIOS Setup menu. Before configuring a user password, a supervisor password must have been configured. Deactivating the supervisor password also deactivates the user password. In the Set User Password item, press <Enter> and complete the procedures from Step 3 of Setting a Supervisor Password. Setting Up a Boot Password To setup a boot password, the administrator password (Set Supervisor Password) should be set in advance. Set the Password on boot item to Enabled. Once a boot password is set, you have to enter a password to boot up the computer. Be sure to remember the password for later use. Setting a Boot Password Setting up a Hard Disk Drive Password (Optional) If you set a password for a hard disk drive, it cannot be accessed from another computer. Press <Enter> in the Set HDD Password item and define a password as described in Step 3 of the Setting up the Supervisor Password. •• The hard disk drive password setting function is not provided for some models. Chapter 4. Settings and Upgrade 92 Deactivating the Password <Enter> on the password to be deactivated. For 1 Press example, to deactivate a supervisor password in the Set Supervisor Password item, press <Enter>. the Enter Current Password item, enter the currently 2 Inconfigured password and press <Enter>. •• Changing the hard disk drive password the Enter New Password item field empty, and press 3 Leave <Enter>. For security purposes, you can only change a hard disk drive password after restarting the computer by pressing the computer Power button. the Confirm New Password field empty, and press 4 Leave <Enter>. If you cannot change the hard disk drive password or the HDD Password Frozen message appears when entering the BIOS Setup and then selecting Security > HDD Password, press the Power button to turn the computer on again. The password is deactivated. For some models the password is only canceled if the <Enter> key is pressed in the Setup Notice window. Changing the Boot Priority The computer is configured so that it boots from the HDD with priority, by default. Chapter 4. Settings and Upgrade 93 the Boot Device Priority > Boot Option #1 item on the 4 Set right screen to USB device. This section will show you how to change the setting so that the computer boots from a USB device. The screen image and terms may change depending on the model and the device driver version. Boot Option Priorities Boot Option #1 xxx 1 Connect the USB device. after the computer restarts, press F2 several 2 Immediately times. Enter the BIOS Setup. Select the Boot menu in the BIOS 3 Setup. Boot Device Priority > Secure Boot OS Mode Selection Off UEFI OS Smart Battery Calibration > Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc. Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc. 5 Select Save and then Yes. computer will restart. 6 The Now, the boot priority has been changed so that the device will boot from the USB device with priority. Chapter 5. Troubleshooting Recovering/Backing up the Computer (Optional) 95 Reinstalling Windows (Optional) 102 Q&A 105 Recovering/Backing up the Computer (Optional) If a problem occurs with your computer, Recovery (recovery program) allows you to easily restore your computer to the default (factory) settings. Alternatively, you can back up your computer so that you can restore it to your preferred state at any time. Chapter 5. Troubleshooting •• Recovery may not be provided or may be a different version depending on the model. •• Some functions may differ slightly or be excluded depending on the version. Refer to the program's Help section for more information. •• For models whose hard disk or SSD capacity is less than 64 GB, the Recovery program is not provided. Recovery Introduction •• An ODD (CD/DVD drive, etc.) is not supported by the Recovery program. •• Since restoring the system deletes all data and userinstalled programs saved after your last restore point, it is advisable to back up any important data before restoring your system. Recover Back Up Help Function 95 Description Recover Restores the entire Windows drive. Back Up You can back up your entire Windows drive. Recovering/Backing up the Computer (Optional) Recovering You can restore the computer settings to the factory default settings if the computer fails to boot up, or if you encounter a serious problem with the computer. Chapter 5. Troubleshooting the initial menu screen appears, click Recover. 3 IfSelect a recovery point and click Recover. If you set the User Data Maintenance to ON, the computer is restored while maintaining the current user data. does not start 1 - TIfurnWindows on the computer and press the F4 key several times to enter the Recovery screen. - In the Start screen after the computer boots up C lick the bottom-left icon Recovery. 96 on the Start screen, and click is running for the first time, you need to agree 2 Iftothetheprogram User Agreement. is performed based on the screen instructions. 4 Recover If the recover is completed, you can use your computer normally. Recovering/Backing up the Computer (Optional) Recovering after a Backup You can recover your computer after you have backed up your computer to a separate drive or external storage device. Chapter 5. Troubleshooting 97 Backup in the Recovery Home screen. 2 Click Select the drive to save and click Backup. You cannot select a DVD drive. Backing up back up your computer to an external storage device, 1 Toconnect the external storage device and select the relevant drive. Select the drive to save to. 3 The backup process is performed based on the instructions. Recovering/Backing up the Computer (Optional) Recovering You can recover your computer using the backup from the above process. the backup image is saved to an external storage device, 1 Ifconnect the device. 2 Start Recovery and click Recover. a Recover Option and click Recover. 3 Select Select a point to recover. Chapter 5. Troubleshooting 98 recover is performed based on the screen instructions. 4 The You can use your computer after the recover is completed. Recovering/Backing up the Computer (Optional) Chapter 5. Troubleshooting 99 To copy the external storage disk When you replace a storage device such as the HDD, SSD, etc. (hereafter referred to as a hard disk) built into your computer, you can move your existing data to the new storage device easily and safely. The new storage device must have sufficient capacity to save your existing data. You need to purchase an external hard USB connector separately to connect the hard disk and your computer. need to purchase an external hard USB connector 1 You separately to connect the hard disk and your computer. data on the current hard disk is saved to the new hard 4 The disk. data is completely saved, open the hard disk cover at 2 Start Recovery and click Disk copy . 5 Ifthethebottom of your computer and replace the existing hard disk with the new one. Select an option in Disk recovery Point and click Disk copy. 3 If you cannot open the cover at the bottom of the computer, contact the Samsung Service Center to request assistance. In this case, you may be charged for the relevant service. computer is now equipped with a new hard disk. 6 Your The new hard disk now contains all data from the old hard disk with the same settings. Recovering/Backing up the Computer (Optional) Export Disk Image Function If you frequently recover your computer to the default (factory) settings, you can conveniently recover your computer after exporting the default (factory) status disk image to an external storage device. the external storage device, and then select a drive 1 Connect to save to. 2 Click Run. the process by following the instructions to 3 Perform completely save the default (factory) status disk image to the external storage device. Now disconnect the saved external storage device and store it separately. To restore the computer settings to the factory default settings, connect the external storage device that contains the disk image of your computer, and repeat the steps mentioned in the Recovering section. Chapter 5. Troubleshooting 100 Recovering/Backing up the Computer (Optional) Computer Recovery Function in Windows 8 If a problem occurs with your computer, the recovery program allows you to restore your computer to the default settings. For models where the SSD is less than 64GB, use the Windows System Restore function instead of the Recovery program. Charms > Settings > Change PC settings > Update 1 Click and recovery > Recovery. 2 Click the Get started button for Refresh.... or Remove..... Refresh.... If your PC does not work properly, you can restore your PC while keeping your media files such as your photo, video and music files, etc. as well as your personal documents. Remove…. You can remove all items in your PC and reinstall Windows again. You should back up the files in the following folders before using the PC Recovery function since these files are not kept. \Windows, \Program files, \Program files(x86), \ProgramData, OEM Folder (ex) c:\samsung), \User\<user name>\AppData Chapter 5. Troubleshooting the onscreen instructions to proceed with the 3 Follow recovery process. If the recovery is complete, you can use your computer normally. After recovery, click the bottom-left icon screen, and run SW Update. on the Start 101 Reinstalling Windows (Optional) You can reinstall Windows using the SYSTEM RECOVERY MEDIA for Windows when Windows is no longer working properly. (For models supplied with a SYSTEM RECOVERY MEDIA.) For models supplied with the Recovery, you can reinstall Windows using the Recovery. •• A SYSTEM RECOVERY MEDIA may not be supplied depending on your computer model. •• If you cannot start Windows, or if you want to delete all existing data and reinstall Windows, install Windows according to the descriptions in [Reinstalling when Windows does not start]. •• Some pictures may differ from actual product. •• These descriptions may differ depending on the operating system. •• Reinstalling Windows may delete data (files and programs) saved on the hard disk drive. •• Make sure to backup all important data. Samsung Electronics shall not be held liable for any loss of data. Chapter 5. Troubleshooting 102 Reinstalling in Windows 1 Insert the SYSTEM RECOVERY MEDIA into the DVD drive. the Select Windows Installation window appears, click 2 IfInstall Now. When the Select Update window appears, click on the relevant item. If you select Go online to get the latest updates for installation in the Select Update window, the latest updates are installed and Step 4 follows. At this time, the computer must be connected to the Internet. the User Agreement screen appears, select I accept the 3 Iflicense terms and then click Next. This screen may not be displayed depending on the OS version. Reinstalling Windows (Optional) Chapter 5. Troubleshooting 103 a window appears asking for the location to install the 4 The following window appears, select an installation option. 5 When operating system to, select a disk drive partition and click the If you click Custom, the procedures from Step 5 continue sequentially. If you click Upgrade, the procedures from Step 6 continue sequentially. •• This screen may not be displayed depending on the OS version. •• Custom Select this option to Reinstall Windows. You have to reinstall all necessary device drivers and programs after the Custom installation. In addition, unnecessary folders and files may remain on the hard disk drives after the installation (e.g. C:\ Windows.old, etc.). •• Upgrade Select this option to Upgrade Windows while maintaining current files, configurations and programs. Although you therefore do not need to reinstall the device drivers and programs, some programs may not work properly after the upgrade. Next button. Drive D includes an area to save the backup image used by Samsung Recovery Solution. Installing Windows to drive C is recommended. When previous Windows installation files are in the selected partition, a message appears informing you that the files and folders will be moved to the Windows. old folder. Click the OK button. Windows installation continues. 6 The The computer will restart 3 times during the installation. If the Press any key to boot from CD or DVD... message appears after a restart, do not press any button. a user according to the instructions on the Windows 7 Register screen. the registration is complete, the Windows Desktop 8 When screen appears. For a smooth computer operation, installing the necessary software installation is recommended. Reinstalling Windows (Optional) Reinstalling when Windows does not start When Windows does not start, boot up with the SYSTEM RECOVERY MEDIA and from there you can reinstall Windows. the SYSTEM RECOVERY MEDIA into the DVD drive 1 Insert and restart the computer. the Press any key to boot from CD or DVD... message 2 Ifappears while booting, press any key on the keyboard. Chapter 5. Troubleshooting 104 This screen may not be displayed depending on the OS version. the window asking for the installation type appears, 6 When click Custom. This screen may not be displayed depending on the OS version. a window appears asking for the location to install the 7 When operating system to, select the partition of the disk drive and then click the Next button. a while, the Options windows such as Language, Time, 3 After Keyboard, etc. appear. Confirm the settings and click the Drive D includes an area to save the backup image used by Samsung Recovery Solution. Installing Windows to drive C is recommended. the Select Windows Installation window appears, click 4 IfInstall Now. •• A If you click Drive Options (Advanced), you can delete, format, create or expand a partition. Click on a function and proceed according to the instructions on the screen. Depending on the OS version, you may be prompted to select an operating system. If you click the Next button, the screen of Step 5 appears. •• When previous Windows installation files are in the selected partition, a message appears informing you that the files and folders will be moved to the Windows.old folder. Click the OK button. Next button. 5 If the User Agreement screen appears, select I accept the license terms and then click Next. subsequent steps are the same as those from Step 7 of 8 The Installing in Windows. Q&A You can look for potential problems that may occur with the system and view the relevant solutions. Also, you may look up any reference(s) required while operating the computer. Chapter 5. Troubleshooting Q2 The capacity representation of the hard disk drive(HDD) in Windows is different from the product specifications. A The capacity of the storage device (HDD) of the manufacturer is calculated assuming that 1KB=1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity. Recovery Related Q1 105 What is a Recovery Area? A Samsung computers have an additional partition to recover computers or save backup files. (Only for models with the Recovery.) The capacity representation in Windows may be smaller than the actual capacity because some programs occupy a certain area of the HDD outside of Windows. This partition is called a Recovery Area and it includes a recovery image that comprises of the OS and application programs. For models with Recovery, the HDD capacity representation in Windows may be smaller than the actual capacity because Recovery uses a hidden area of about 5~20GB of the HDD to save the recovery image, and that hidden area is not counted towards the total size available to Windows. The size of Recovery varies by models because of the different size of applied programs. Q&A Q3 A Q4 Chapter 5. Troubleshooting Windows Related What is a recovery image? This refers to the computer status (including operating system, specific driver(s), software(s), etc.) which is converted to a data image. It is required to recover your computer and is embedded in the computer's hard disk. However, this is not provided for storage devices where the capacity is less than 64 GB due to the small capacity. 106 Q1 I cannot find the computer's Shut down button. A • Mouse: -A t the upper-right corner of the Start screen, select Power ( ) > Shut down. -C lick 한 Charms > Settings > Power > Shut down. -R ight-click the Start button, and then click Shut down or sign out > Shut down. How can I restore a computer that does not have the Recovery program? A You can restore PC settings using the Windows-provided PC Recovery feature. Q2 Refer to the Restore Functionality item in the Help section for more details. A • Mouse: The App disappeared in the Start screen. 1. Click the bottom-left icon on the Start screen to display a tile of all apps installed on the computer. 2. Right-click over the corresponding App to select in a Pin to Start. Q&A Q3 How can I uninstall the driver? A On the Desktop, click Charms > Settings > Control Panel > Uninstall a program. Alternatively, right-click the Start button, and click Programs and Features. Click the program. Then click uninstall. Q4 Chapter 5. Troubleshooting Q5 A 107 Active X does not run in Internet Explorer on the Start screen. Since Internet Explorer on the Start screen complies with the HTML5 web standards, it does not support Active X. However, Internet Explorer on the Desktop supports Active X. How can I change the screen settings, environment settings, color, and so on? ► How to activate Active X: If you right-click over the Internet Explorer, the following button and click View on the window appears. Press the Desktop. Active X is now enabled. A Click Charms > Settings > Change PC Settings > PC and devices. You can set the OS settings such as the screen design, etc. Q6 To configure your computer in detail, click the Charms menu in Desktop > Settings > Control Panel. A If you want to install a different operating system on your PC, you need to change the BIOS settings first. You can configure your computer in the same way as existing Windows systems. For more information, visit http://www.samsung.com and go to Customer Support > Troubleshooting. Search for Windows 8 or Windows 8.1, and look through the list of search results for the relevant issue. I want to remove the pre-installed Windows 8 or Windows 8.1, and install a different OS. Q&A Q7 The screen overlaps the text characters, or the font looks smaller. A If the font size is set too large or too small, the screen may overlap the text, resulting in poor readability. On the desktop, right-click an empty area and click Personalize > Display > Resize all items, and then click Apply. Chapter 5. Troubleshooting 108 Chapter 6. Appendix Important Safety Information 110 Replacement Parts and Accessories 112 Regulatory Compliance Statements 114 WEEE Symbol Information 127 Samsung Packaging Take-Back Program 128 Product Specifications 129 Glossary 131 Important Safety Information Safety Instructions Your system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Always follow these instructions to help guard against personal injury and damage to your system. Setting Up your System •• Read and follow all instructions marked on the product and in the documentation before you operate your system. Retain all safety and operating instructions for future use. •• Do not use this product near water or a heat source such as a radiator. Chapter 6 Appendix 110 •• If your computer has a voltage selector switch, make sure that the switch is in the proper position for your area. •• Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when you set up your work area. Never insert objects of any kind into the computer ventilation openings. •• Ensure that the fan vents on the bottom of the casing are clear at all times. Do not place the computer on a soft surface, doing so will block the bottom vents. •• If you use an extension cord with this system, make sure that the total power rating on the products plugged into the extension cord does not exceed the extension cord power rating. •• For Notebooks with glossy display bezels the user should consider the placement of the Notebook as the bezel may cause disturbing reflections from surrounding light and bright surfaces. •• Set up the system on a stable work surface. •• The product should be operated only with the type of power source indicated on the rating label. •• Ensure that the electrical outlet you are using to power your equipment is easily accessible in case of fire or short circuit. Ver 3.5 Important Safety Information Chapter 6 Appendix 111 Care During Use The Instruction On Safety Operation of NotePC •• Do not walk on the power cord or allow anything to rest on it. 1. When installing and operating devices please refer to safety requirements in the user manual. •• Do not spill anything on the system. The best way to avoid spills is to not eat or drink near your system. •• Some products have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturers instructions. If the CMOS battery requires replacement insure that a qualified technician performs the task. •• When the computer is turned off, a small amount of electrical current still flows through the computer. To avoid electrical shock, always unplug all power cables, remove the battery and modem cables from the wall outlets before cleaning the system. •• Unplug the system from the wall outlet and refer servicing to qualified personnel if: – The power cord or plug is damaged. – Liquid has been spilled into the system. – The system does not operate properly when the operating instructions are followed. – The system was dropped or the casing is damaged. – The system performance changes. 2. Devices can be used only with the equipment specified in the technical specifications of the devices. 3. If any smell of burning or smoke is detected from the computer the unit should be switched off and battery removed. The unit should be checked by a qualified technician before reuse. 4. Service and repair of devices should be carried out by authorized service centers. 5. Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time. The surface temperature of the base will rise during normal operation (particularly when AC Power is present). Allowing sustained contact with exposed skin can cause discomfort or eventually a burn. Replacement Parts and Accessories Use only replacement parts and accessories recommended by manufacturer. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. Do not use this product in areas classified as hazardous. Such areas include patient care areas of medical and dental facilities, oxygen rich environments, or industrial areas. Chapter 6 Appendix 112 Laser Safety All systems equipped with CD or DVD drives comply with the appropriate safety standards, including IEC 60825-1. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location. •• Laser Safety Note: Battery Disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Helpline for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when disposing of old batteries. THERE IS A RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. •• Class 1M laser radiation when operating part is open. Do not view directly with optical instruments. •• Class 3B invisible laser radiation when open. Avoid exposure to the beam. Replacement Parts and Accessories Connect and Disconnect the AC adapter The socket-outlet shall be installed near the equipment and shall be easily accessible. Do not unplug the power cord by pulling the cable only. Power Cord Requirements The power cord set (wall plug, cable and AC adapter plug) you received with your computer meets the requirements for use in the country where you purchased your equipment. Power cord sets for use in other countries must meet the requirements of the country where you use the computer. For more information on power cord set requirements, contact your authorized dealer, reseller, or service provider. Chapter 6 Appendix 113 General Requirements The requirements listed below are applicable to all countries: •• All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. •• The power cord set must have a minimum current capacity of 7 A and a nominal voltage rating of 125 or 250 volts AC, as required by each country’s power system. (USA ONLY) •• The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C7 (or C5) connector, for mating with appliance inlet on the computer. Regulatory Compliance Statements Wireless Guidance (If fitted with 2.4G band or 5G band) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4GHz/5GHz Band, may be present (embedded) in your notebook system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed. The RF field strength of the wireless device or devices that may be embedded in your notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe using. Regardless of the power levels, care should be taken to minimize human contact during normal operation. Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed on the next page: Chapter 6 Appendix 114 • Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11ABGN (also known as wireless Ethernet or Wifi) and Bluetooth communication devices are examples of devices that provide wireless communication. • In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device. • Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country. • If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. Regulatory Compliance Statements • Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact manufacturer for service. • Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information. Chapter 6 Appendix 115 United States of America USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving. Do not hold any component containing the radio such that the antenna is very close or touching any exposed parts of the body, especially the face or eyes, while transmitting. Do not operate the radio or attempt to transmit data unless the antenna is connected; if not, the radio may be damaged. Use in specific environments: The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors of such environments. The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA). The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Regulatory Compliance Statements Use On Aircraft Caution Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments. Other Wireless Devices Safety Notices for Other Devices in the Wireless Network: Refer to the documentation supplied with wireless Ethernet adapters or other devices in the wireless network. The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Intel could void the user’s authority to operate this device. Chapter 6 Appendix 116 Unintentional Emitter per FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •• Reorient or relocate the receiving antenna. •• Increase the separation between the equipment and receiver. •• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. •• Consult the dealer or an experienced radio/TV technician for help. Regulatory Compliance Statements If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction will be the responsibility of the user. Use only shielded data cables with this system. Intentional emitter per FCC Part 15 (If fitted with 2.4G band or 5G band) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4GHz/5GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label. Chapter 6 Appendix 117 This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz frequency range. FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference with and /or damage this device. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Regulatory Compliance Statements Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information This product can contain an embedded radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government. These FCC exposure limits are derived from the recommendations of two expert organizations, the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy. Before a new model is available for sale to the public, it must be certified to the FCC that it does not exceed the exposure limit established by the FCC. Evaluation per each model is performed in positions and locations (e.g. at the bottom on the body) as required by the FCC. For body worn operation, this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines. Chapter 6 Appendix 118 RF exposure or SAR information can viewed on-line at http://www. fcc.gov/oet/ea/fccid/. This site uses this product FCC ID number on the outside of the product. Sometimes it may be necessary to remove the battery pack to find number. Once you have the FCC ID number for a particular product, follow the instructions on the website and it should provide RF exposure information or values for typical or maximum SAR for particular product. For corresponding model only The Specific Absorption Rate (SAR) is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC wireless devices to comply with a safety lilmit of 1.6 watts per kilogram (1.6W/kg). SAR level of this device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Regulatory Compliance Statements Canada Unintentional Emitter per ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Intentional Emitter per RSS 210 This device complies with RSS 210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.” The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Chapter 6 Appendix 119 (If fitted with 2.4G band or 5G band) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4GHz/5GHz Band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in Canada if an Industry Canada ID number is on the system label. When using IEEE 802.11a wireless LAN, this product is restricted to indoor use due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel mobile satellite systems. High power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65 to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The maximum allowed antenna gain for use with this device is 6dBi in order to comply with the E.I.R.P limit for the 5.25- to 5.35 and 5.725 to 5.85 GHz frequency range in point-to-point operation. The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by Industry Canada. Regulatory Compliance Statements Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Chapter 6 Appendix Brazil Este produto esta homologado pela ANATEL, de acordo com os procedimentos regulamentados pela Resolucao 242/2000, e atende aos requisitos tecnicos aplicados. Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário. 120 Regulatory Compliance Statements European Union European Union CE Marking and Compliance Notices Products intended for sale within the European Union are marked with the Conformité Européene (CE) Marking, which indicates compliance with the applicable Directives and European standards and amendments identified below. This equipment also carries the Class 2 identifier. The following information is only applicable to systems labeled . with the CE mark European Directives This Information Technology Equipment has been tested and found to comply with the following European directives: Chapter 6 Appendix 121 European Radio Approval Information (for products fitted with EU-approved radio devices) This Product is a Notebook computer; low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4GHz/5GHz band, may be present (embedded) in your notebook system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label. •• EMC Directive 2004/108/EC The power output of the wireless device or devices that may be embedded in you notebook is well below the RF exposure limits as set by the European Commission through the R&TTE directive. •• Low Voltage Directive 2006/95/EC The low band 5.15 - 5.35 GHz is for indoor use only. •• R&TTE Directive 1999/5/EC See 802.11b and 802.11g restrictions for specific countries or regions within countries under the heading “European Economic Area Restrictions” below. Regulatory Compliance Statements Chapter 6 Appendix EU R&TTE Compliance Statements Česky [Czech] Samsung tímto prohlašuje, že tento Notebook PC je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk [Danish] Undertegnede Samsung erklærer herved, at følgende udstyr Notebook PC overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch [German] Hiermit erklärt Samsung, dass sich das Gerät Notebook PC in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti [Estonian] Käesolevaga kinnitab Samsung seadme Notebook PC vastavust direktiivi 1999/5/ EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English Hereby, Samsung, declares that this Notebook PC is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish] Por medio de la presente Samsung declara que el Notebook PC cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. 122 Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Samsung ΔΗΛΩΝΕΙ ΟΤΙ Notebook PC ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. Français [French] Par la présente Samsung déclare que l’appareil Notebook PC est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano [Italian] Con la presente Samsung dichiara che questo Notebook PC è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski [Latvian] Ar šo Samsung deklarē, ka Notebook PC atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Šiuo Samsung deklaruoja, kad šis Notebook PC Lietuvių atitinka esminius reikalavimus ir kitas 1999/5/ [Lithuanian] EB Direktyvos nuostatas. Nederlands [Dutch] Hierbij verklaart Samsung dat het toestel Notebook PC in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, Samsung, jiddikjara li dan Notebook PC jikkonforma mal-ħtiāijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Regulatory Compliance Statements Magyar [Hungarian] Polski [Polish] Alulírott, Samsung nyilatkozom, hogy a Notebook PC megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Niniejszym Samsung oświadcza, Ŝe Notebook PC jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Samsung declara que este Notebook PC está Português conforme com os requisitos essenciais e outras [Portuguese] disposições da Directiva 1999/5/CE. Slovensko [Slovenian] Samsung izjavlja, da je ta Notebook PC v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Slovensky [Slovak] Samsung týmto vyhlasuje, že Notebook PC spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. Suomi [Finnish] Samsung vakuuttaa täten että Notebook PC tyyppinen laite on direktiivin 1999/5/ EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Svenska [Swedish] Härmed intygar Samsung att denna Notebook PC står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/ EG. Chapter 6 Appendix Íslenska [Icelandic] 123 Hér með lýsir Samsung yfir því að Notebook PC er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Samsung erklærer herved at utstyret Notebook Norsk PC er i samsvar med de grunnleggende krav og [Norwegian] øvrige relevante krav i direktiv 1999/5/EF. Türkiye [Türkçe] Bu belge ile, Samsung bu Notebook PC’nin 1999/5/EC Yönetmeliğinin temel gerekliliklerine ve ilgili hükümlerine uygun olduğunu beyan eder. Regulatory Compliance Statements To view the EU Declaration of Conformity for this product (in English only), go to: http://www.samsung.com/uk/support/main/ supportMain.do or http://www.samsung.com/uk/support then search the model number of the product. If the Declaration of Conformity for the model you are interested in is not available on our web-site, please contact your distributor or below address. firstname.lastname@example.org Manufacturer Information Samsung Electronics Co., Ltd. 129, Samsung-Ro, Yeongtong-Gu, Suwon-City, Gyeonggi-Do, 443-742, Korea Samsung Electronics Suzhou Computer Co., Ltd. No. 198, Fangzhou Road, Suzhou Industrial Park, Jiangsu Province, 215021, China Tel: +86-0512-6253-8988 Samsung Electronics Vietnam Co., Ltd. Yen Phong 1, I.P Yen Trung Commune, Yen Phong Dist., Bac Ninh Province, Vietnam For the web or the phone number of Samsung Service Centre, see the Warranty or contact the retailer where you purchased your product. Chapter 6 Appendix 124 European Economic Area Restrictions Local Restriction of 802.11b/802.11g Radio Usage [Note to integrator: The following statements on local restrictions must be published in all end-user documentation provided with the system or product incorporating the wireless product.] Due to the fact that the frequencies used by 802.11b/802.11g wireless LAN devices may not yet be harmonized in all countries, 802.11b/802.11g products are designed for use only in specific countries or regions, and are not allowed to be operated in countries or regions other than those of designated use. As a user of these products, you are responsible for ensuring that the products are used only in the countries or regions for which they were intended and for verifying that they are configured with the correct selection of frequency and channel for the country or region of use. Any deviation from permissible settings and restrictions in the country or region of use could be an infringement of local law and may be punished as such. Regulatory Compliance Statements The European variant is intended for use throughout the European Economic Area. However, authorization for use is further restricted in particular countries or regions within countries, as follows: General European standards dictate maximum radiated transmit power of 100 mW effective isotropic radiated power (EIRP) and the frequency range 2400 – 2483.5 MHz. The low band 5.15 - 5.35 GHz is for indoor use only. Belgium Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, audessus d’un espace public, aucun enregistrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l’IBPT est requise. Pour une utilisation publique à l’extérieur de bâtiments, une licence de l’IBPT est requise. Pour les enregistrements et licences, veuillez contacter l’IBPT. Pour les autres langues, reportez-vous aux modes d’emploi correspondants. France The low band 5.15 - 5.35 GHz is for indoor use only. Chapter 6 Appendix 125 RTC CAUTION CAUTION : Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer’s instruction. Attention: Danger d’explosion si les piles sont mal palcées. Remplacez les piles usagées uniquement par des piles de type identique ou équivalent recommandees par is fabriquant. Otez les piles usagées selon les instructions du fabriquant. Regulatory Compliance Statements RF Exposure General Statement on RF energy Your Notebook PC contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your Notebook PC, the system handling your connection controls the power level at which your Notebook PC transmits. (!) Body worn operation Important safety information regarding radiofrequency radiation (RF) exposure To ensure compliance with RF exposure guidelines the Notebook PC must be used with a minimum of 20.0 cm antenna separation from the body. The transmission antenna of Notebook PC is located in the top of the LCD Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits. Chapter 6 Appendix 126 Limiting exposure to radio frequency (RF) fields For individuals concerned about limiting their exposure to RF fields, the World Health Organisation (WHO) provides the following advice: Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of the Notebook PC. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of connections, or using ‘hands-free’ devices to keep your Notebook PC away from the head and body. Further information on this subject can be obtained from the WHO home page http://www.who.int/pehemf WHO Fact sheet 193: June 2000. WEEE Symbol Information Correct disposal of this product (Waste Electrical & Electronic Equipment) Chapter 6 Appendix 127 Correct disposal of batteries in this product (Applicable in countries with separate collection systems) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. India Only For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline numbers 18002668282, 180030008282. This product is RoHS compliant. To protect natural resources and to promote material re-use, please separate batteries from other types of waste and recycle them through your local, free battery return system. USA ONLY This Perchlorate warning applies only to primary CR (Maganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. “Perchlorate Material- special handling may apply, See www.dtsc. ca.gov/hazardouswaste/perchlorate.” Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278-0799 For battery recycling go to call2recycle.org; or call 1-877-723-1297 Warning : This product contains chemicals known to the state of California to cause cancer, birth defects, or other reproductive harm. Samsung Packaging Take-Back Program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278-0799 Chapter 6 Appendix 128 Product Specifications Chapter 6 Appendix 129 The system specifications may differ depending on the derived models. For detailed system specifications, refer to the product catalogue. CPU (Optional) Main Memory Intel Pentium DualCore Processor Intel Core i3/i5/i7 Processor DDR3L SODIMM Storage Device S-ATA2 HDD / S-ATA3 HDD / NGFF SSD (Optional) Graphics Operating Environment AC/DC Rating (Optional) PC Rating (Optional) •• Optional components may not be provided or different components may be provided depending on the computer model. •• The system specifications are subject to change without notice. •• Only DDR3L is supported. Intel HD Graphics (Internal) •• The Storage device capacity of a computer in which Recovery is installed, is represented as smaller than the product specification. Temperature: -5~40°C for storage, 10~35°C when operating •• The amount of memory that Windows can use may be smaller than the actual amount of memory available. Humidity: 5~90% for storage, 20~80% when operating •• If the computer’s internal memory or HDD needs to be replaced or upgraded, contact us for further assistance. Input) 100-240VAC, 50~60Hz Output) 19VDC 4.74A, 19VDC 3.16A 19VDC 3.16A(60W),19VDC 4.74A(90W) Product Specifications Registered Trademarks Chapter 6 Appendix ENERGY STAR® Partner As an ENERGY STAR® Partner, SAMSUNG has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Samsung is a registered trademark of Samsung Co., Ltd. Microsoft, MS-DOS, and Windows are registered trademarks of the Microsoft Corporation. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. All other product or company names mentioned herein are registered trademarks of their respective companies. 130 •• The ENERGY STAR Program has reduced greenhouse gas emissions and saved energy through voluntary labeling. •• Power management setting of this product have been enabled by default, and have various timing settings from 1 minute to 5hours. •• The product can wake with a button press on the chassis from sleep mode. HDMI Glossary Chapter 6 Appendix 131 The Glossary lists the terminologies used in this User Manual. For terminologies other than these, look in Windows Help. Backup DHCP (Dynamic Host Configuration Protocol) A way to save the current data to restore it later if necessary. A backup is a way to restore computer data when the data or computer is damaged. This refers to automatically allocating IP addresses to the users on the network by the network administrators. Chargeable USB An application interface developed to enable Windows application programs to access hardware devices at a very high speed. Since the operating speed of graphics, memory and sound cards must be very fast to provide high quality video and sound for games, Direct X enables faster control and interaction between applications and hardware devices. By using Direct X, the multimedia performance of Windows has been hugely improved. This program enables supplying power to a specific USB port when the system is in power saving mode, hibernation mode or off. Client This refers to a computer that uses a shared network resource provided by a server. DDR SDRAM (Double Data Rate Synchronous Dynamic Random Access Memory) DRAM is a memory type whose cells consist of a capacitor and transistor manufactured at a low price. SDRAM is a memory type whose performance has been improved by synchronizing the clock with the external CPU clock. DDR SDRAM is a memory type whose performance has been improved by doubling the operating speed of the SDRAM and is widely used nowadays. This computer uses DDR SDRAM. Device Manager An administrative tool used to manage computer devices. You can add or remove hardware or update a device driver using the Device Manager. Direct X Driver Software that interacts between the hardware and the operating system. An operating system knows the hardware information and controls the hardware. In general, a driver is supplied with the corresponding hardware device. D-sub (D-subminiature) This is the cable connecting a general CRT monitor and the computer. Analog video is output through this cable. Glossary Chapter 6 Appendix DVD (Digital Versatile Disk) IEEE802.XX DVD was developed to replace CD (compact disk). Although the shape and size of the disc are the same as that of a CD, the capacity of a DVD is at least 4.7GB while the capacity of a CD is 600MB. DVD video is digital unlike VHS (analog) video and supports MPEG2 compression and digital audio. To play a DVD, a DVD drive is required. This is a set fo specifications developed by the 802 committee of IEEE for the LAN connection method called XX. Firewall A security system used to protect an internal network or intranet from external networks through an authentication procedure. HDMI This is a digital video / audio interface specification that transmits video and audio signals over a single cable. Hibernation Mode A power mode that saves all data in memory to the hard disk and turns the CPU and hard disk off. When canceling Hibernation Mode, all application programs that were running are restored to their last state. Icon This refers to a small image that represents a file that users can use. 132 LAN (Local Area Network) A communications network connecting computers, printers and other devices within a local area such as within a building. A LAN enables all connected devices to interact with other devices on the network. The current LAN uses the Ethernet media access control method developed in the early 1980s. To connect to an Ethernet, a network card called a LAN card, Ethernet card or network interface card is required. To exchange data between computers, a protocol is required besides the hardware equipment. Windows uses TCP/IP as the default protocol. LCD (Liquid Crystal Display) There are Passive Matrix and Active Matrix LCD types. This computer uses the Active Matrix type LCD called a TFT LCD. Since an LCD is implemented by transistors instead of a cathode-ray tube unlike a CRT, its size can be slim. And because it does not blink, it reduces eye strain. Glossary Chapter 6 Appendix 133 Network Protocol A group of computers and devices, such as printers and scanners, connected by a communications link. A network can be either small or large and can be connected permanently through cables or temporarily through telephone lines or wireless links. The biggest network is the Internet, a worldwide network. A protocol is a set of rules used by computers to communicate with each other across a network. A protocol is a convention or standard that controls or enables the connection, communication, and data transfer between computing endpoints. It defines the data transmission procedures and the transmission medium for more efficient network functions. Network Administrator A user who plans, configures and manages network operations. Sometimes, a network administrator is called a system administrator. Notification Area This refers to the right area of the Taskbar including program icons such as the volume control, the power options and the time. Partition This refers to the act or practice of dividing the storage space of a hard disk drive into separate data areas known as partitions. If a 100GB hard disk drive is partitioned into 2 x 50GB partitions, the hard disk drive can be used as if there are 2 hard disk drives. Quick Launch This refers to a toolbar that can be configured so that you can launch a program such as Internet Explorer or display the Windows Desktop with one click. You can add any icon to the quick launch area of the Taskbar and launch frequently used program by clicking that icon. SDHC (Secure Digital High Capacity) card This is the extension of the SD card that supports over 2GB bytes. SDXC (Secure Digital eXtended Capacity) SDXC provides a higher capacity and speed than the SDHC specification. This is a new SD card specification that can theoretically implement a memory capacity up to 2TB. For high capacity implementation, apply the exFAT specifications. Server In general, a server refers to a computer that provides shared resources for network users. Glossary Chapter 6 Appendix Share USB (Universal Serial Bus) This refers to setting a resource of a computer such as a folder or printer so that other users can also use it. This refers to a serial interface standard developed to replace the conventional interface standards such as Serial and PS/2. Shared Folder A folder that can be used by other users on the network. Sleep Mode A power mode that enables computers to save power consumption when they are not being used. When a computer is in Sleep Mode, the data on the computer memory is not saved to the hard disk. If the power is turned off, the data in memory will be lost. System File System Files refer to files that are read and used by the Windows operating system. In general, system files must not be deleted or moved. TCP/IPv4 This is a 4 byte (32 bit) address system separated into each byte (8 bits) by a dot and each byte is represented as a decimal number. 134 The data transmission specifications are one of the interface standards used to connect a computer to peripheral devices. These specifications include USB 1.0, 1.1, 2.0 and 3.0. It is appropriate to support peripheral devices that require high data rates such as an AV device, secondary HDD or CD-RW. The higher the version (e.g. USB 3.0), the higher the data rate provided. Windows Media Player A multimedia program included with Windows. Using this program, you can play a media file, create an audio CD, listen to a radio broadcast, search and manage media files, and copy files to a portable device, etc.