Samsung | QB65H | Samsung QB65H User Manual

User Manual
DBJ (DB43J DB49J)
QBH (QB65H QB75H)
QHH (QH55H QH65H)
QMH (QM49H QM55H QM65H)
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
Recommended hours of use per day for the DBJ, QBH, QHH models is less than 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
Table of contents
Before Using the Product
Copyright6
Safety Precautions
7
Cleaning7
Storage8
Electricity and Safety
8
Installation9
Operation11
Preparations
Checking the Components
14
Components14
Cable Connection
30
Connection33
Control Codes
34
Remote Workspace54
Using MDC
Connecting and Using
a Source Device
Before Connecting
Pre-connection Checkpoints
MDC Programme Installation/Uninstallation55
Installation55
Uninstallation55
42
42
Connecting to a PC
42
Connection Using an HDMI Cable
42
Connection Using an DP Cable
43
Connection using a DVI cable (Digital type) 43
Connection Using an HDMI-DVI Cable
44
Connecting to MDC
Using MDC via RS-232C (serial data
communications standards)
Using MDC via Ethernet
56
56
57
Player feature
Parts15
Control Panel
15
Reverse Side
19
Anti-theft Lock
22
Remote Control
23
Connecting an External Monitor
45
Connecting to a Video Device
Connection Using an HDMI-DVI Cable
Connection Using an HDMI Cable
46
46
47
Before Installing the Product (Installation
Guide)25
Tilting Angle and Rotation
25
Ventilation25
Connecting to an Audio System
47
Player59
Viewing content
59
When content is running
60
Available menu
60
File Formats Compatible with Player61
Power cord connection guide
48
Schedule66
Attaching the Network box (Sold separately)49
Clone Product67
Installing the Wall Mount
Preparing before installing Wall-Mount
Installing the Wall Mount
Wall Mount Kit Specifications (VESA)
27
28
28
29
Connecting the Network box (Sold
separately)50
MagicInfo
50
ID Settings68
Device ID68
Device ID Auto Set68
PC Connection Cable68
Remote Control (RS232C)
30
Changing the Input source
52
Source52
Web Browser53
Video Wall69
Video Wall69
2
Table of contents
Horizontal x Vertical69
Screen Position
70
Format
70
Network Status71
Picture Mode72
On/Off Timer73
On Timer73
Off Timer74
Holiday Management74
Ticker75
URL Launcher76
URL Launcher Settings77
Approving a connected device from the server78
Setting the current time
79
Screen Adjustment
Picture Mode80
Backlight / Contrast / Brightness / Sharpness /
Colour / Tint (G/R)81
Colour Temperature82
White Balance83
2 Point83
20 Point Settings83
Gamma84
HLG / ST.2084 / BT.188684
Calibrated value84
Advanced Settings85
Contrast Enhancer85
Black Tone85
Flesh Tone85
RGB Only Mode85
Colour Space Settings86
HDMI UHD Color86
Motion Lighting86
HDR+ Mode86
Picture Options87
Colour Tone87
Digital Clean View87
HDMI Black Level88
Film Mode88
Auto Motion Plus Settings89
Local Dimming89
Dynamic Backlight
90
Picture Size Settings91
Picture Size91
Fit to screen91
Zoom and Position91
Reset Picture92
OnScreen Display
Display Orientation93
Onscreen Menu Orientation93
Source Content Orientation93
Aspect Ratio93
Screen Protection94
Auto Protection Time94
Screen Burn Protection94
Message Display97
Source Info97
No Signal Message97
MDC Message97
Download Status Message97
Language98
Reset OnScreen Display98
Sound Adjustment
Sound Mode99
Balance100
Equaliser100
HDMI Sound100
Sound on Video Call100
Sound Output101
Auto Volume101
3
Table of contents
Reset Sound101
Network
Network Status102
Open Network Settings102
Network Type
102
Network Settings (Wired)
103
Network Settings (Wireless)
105
Use WPS
107
Server Network Settings108
Connect to server
108
MagicInfo Mode
108
Server Access
108
FTP Mode
108
Proxy server
108
Device Name108
System
Accessibility109
High Contrast
109
Enlarge
109
Start Setup110
Touch Control110
Touch Control
110
Admin Menu Lock
110
Time111
Clock Set111
DST111
Power On Delay111
Auto Source Switching112
Auto Source Switching112
Primary Source Recovery112
Primary Source112
Secondary Source112
Power Control113
Auto Power On113
PC module power113
Max. Power Saving113
Standby Control114
Network Standby114
Power Button114
Eco Solution115
Energy Saving Mode115
Eco Sensor115
Screen Lamp Schedule116
No Signal Power Off116
Auto Power Off116
Temperature Control117
External Device Manager118
Keyboard Manager118
Device Connection Manager118
Security120
Safety Lock On
120
Button Lock
120
USB Auto Play Lock
120
Mobile Connection Lock121
Remote Management121
Network Port121
USB Port121
General122
Smart Security122
Anynet+ (HDMI-CEC)122
HDMI Hot Plug124
Custom Logo124
Game Mode125
Empty Storage125
Irregular Video Wall125
Reset System126
Support
Software Update127
Update Now127
Auto update127
Contact Samsung127
Reset All127
Play via119
Change PIN119
4
Table of contents
Troubleshooting Guide
Appendix
Requirements Before Contacting Samsung
Customer Service Centre
Testing the Product
Checking the Resolution and Frequency
Check the followings.
128
128
128
129
Q & A
135
Specifications
Prevention of Afterimage Burn-in
What is afterimage burn-in?
Recommended prevention practices
144
144
144
Licence145
General136
Preset Timing Modes
Responsibility for the Pay Service (Cost to
Customers)143
Not a product defect
143
A Product damage caused by customer's
fault143
Others143
Terminology146
138
5
Chapter 01
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2017 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
6
Safety Precautions
Warning
Cleaning
――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
――Take the following steps when cleaning.
――The following images are for reference only. Real-life situations may differ from what is
shown in the images.
A serious or fatal injury may result if instructions are not followed.
Caution
1
Power off the product and computer.
Personal injury or damage to properties may result if instructions are not followed.
2
Disconnect the power cord from the product.
――Hold the power cable by the plug and do not touch the cable with
wet hands. Otherwise, an electric shock may result.
Activities marked by this symbol are prohibited.
3
Wipe the product with a clean, soft and dry cloth.
•• Do not use detergents that contain alcohol, solvent
or surface-active agents.
Instructions marked by this symbol must be followed.
!
•• Do not spray water or detergent directly on the
product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean
the exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.
7
Storage
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create
white-coloured stains on the product.
――Contact Customer Service Centre if the inside of the product needs cleaning (service fee will
•• An electric shock or injury may result.
!
Do not bend or pull the power cord with force. Be careful not to leave
the power cord under a heavy object.
be charged).
Electricity and Safety
•• Damage to the cord may result in a fire or electric shock.
――The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Do not place the power cord or product near heat sources.
•• A fire or electric shock may result.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•• An electric shock or fire may result.
Clean any dust around the pins of the power plug or the power socket
with a dry cloth.
•• A fire may result.
Do not use multiple products with a single power socket.
•• Overheated power sockets may cause a fire.
!
Do not touch the power plug with wet hands. Otherwise, an electric
shock may result.
Insert the power plug all the way in so it is not loose.
•• An unsecure connection may cause a fire.
!
8
Installation
Caution
Do not disconnect the power cord while the product is being used.
•• The product may become damaged by an electric shock.
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON
TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT
SOURCES.
Only use the power cord provided with your product by Samsung. Do
not use the power cord with other products.
•• A fire may result.
•• A fire or electric shock may result.
Have a technician install the wall-mount hanger.
!
•• Installation by an unqualified person can result in an injury.
Keep the power socket where the power cord is connected
unobstructed.
•• Only use approved cabinets.
!
•• The power cord must be disconnected to cut off power to the
product when an issue occurs.
!
Do not install the product in poorly ventilated spaces such as a
bookcase or closet.
•• Note that the product is not completely powered down by using
only the power button on the remote.
•• An increased internal temperature may cause a fire.
Hold the plug when disconnecting the power cord from the power
socket.
Install the product at least 10 cm away from the wall to allow
ventilation.
•• An electric shock or fire may result.
•• An increased internal temperature may cause a fire.
!
!
Keep the plastic packaging out of the reach of children.
•• Children may suffocate.
!
9
Do not install the product on an unstable or vibrating surface
(insecure shelf, sloped surface, etc.)
Caution
•• The product may fall and become damaged and/or cause an
injury.
•• Using the product in an area with excess vibration may damage
the product or cause a fire.
Do not drop the product while moving.
•• Product failure or personal injury may result.
!
Do not install the product in a vehicle or a place exposed to dust,
moisture (water drips, etc.), oil, or smoke.
Do not set down the product on its front.
•• The screen may become damaged.
•• A fire or electric shock may result.
!
Do not expose the product to direct sunlight, heat, or a hot object
such as a stove.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•• The product lifespan may be reduced or a fire may result.
•• The product may fall and become damaged and/or cause an
injury.
•• Install the product only on cabinets or shelves of the right size.
Do not install the product within the reach of young children.
Set down the product gently.
•• The product may fall and injure children.
•• Product failure or personal injury may result.
•• As the front is heavy, install the product on a flat and stable
surface.
!
Edible oil, such as soybean oil, can damage or deform the product. Do
not install the product in a kitchen or near a kitchen counter.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of
fine dust, chemical substances, extreme temperatures or a significant
presence of moisture, or a place where the product will operate
continuously for an extended period of time) may seriously affect its
performance.
•• Be sure to consult Samsung Customer Service Centre if you want
to install the product at such a place.
10
Operation
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
•• The product or heavy objects may fall as children try to reach for
the toys or sweets resulting in a serious injury.
Warning
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
During a lightning or thunderstorm, power off the product and
remove the power cable.
•• A fire or electric shock may result.
•• A fire or electric shock may result.
•• Contact Samsung Customer Service Centre for repairs.
!
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Do not drop objects on the product or apply impact.
•• A fire or electric shock may result.
•• Damage to the cord may result in a fire or electric shock.
!
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung
Customer Service Centre.
Do not move the product by pulling the power cord or any cable.
•• Product failure, an electric shock or fire may result from a
damaged cable.
•• An electric shock or fire may result.
!
Do not let children hang from the product or climb on top of it.
If a gas leakage is found, do not touch the product or power plug.
Also, ventilate the area immediately.
•• Children may become injured or seriously harmed.
•• Sparks can cause an explosion or fire.
!
If the product is dropped or the outer case is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Centre.
•• Continued use can result in a fire or electric shock.
GAS
Do not lift or move the product by pulling the power cord or any
cable.
•• Product failure, an electric shock or fire may result from a
damaged cable.
11
Do not use or keep combustible spray or an inflammable substance
near the product.
Caution
•• An explosion or fire may result.
Leaving the screen fixed on a stationary image for an extended period
of time may cause afterimage burn-in or defective pixels.
!
Ensure the vents are not blocked by tablecloths or curtains.
•• Activate power-saving mode or a moving-picture screen saver if
you will not be using the product for an extended period of time.
!
•• An increased internal temperature may cause a fire.
-_100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or
objects that burn easily (paper, matches, etc) into the product (via the
vent or input/output ports, etc).
•• Dust accumulation combined with heat can cause a fire, electric
shock or electric leakage.
!
Use the product at the recommended resolution and frequency.
•• Be sure to power off the product and disconnect the power
cord when water or other foreign substances have entered the
product. Then contact Samsung Customer Service Centre.
•• Product failure, an electric shock or fire may result.
Disconnect the power cord from the power socket if you do not plan
on using the product for an extended period of time (vacation, etc).
•• Your eyesight may deteriorate.
!
Do not hold the product upside-down or move it by holding the stand.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
•• The product may fall and become damaged or cause an injury.
•• Be sure to power off the product and disconnect the power
cord when water or other foreign substances have entered the
product. Then contact Samsung Customer Service Centre.
•• Product failure, an electric shock or fire may result.
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
!
Do not use humidifiers or stoves around the product.
•• A fire or electric shock may result.
12
Rest your eyes for more than 5 minutes for every 1 hour of product
use.
Be careful that children do not place the battery in their mouths
when removed from the remote control. Place the battery in a
location that children or infants cannot reach.
•• Eye fatigue will be relieved.
•• If children have had the battery in their mouths, consult your
doctor immediately.
!
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
When replacing the battery, insert it with the right polarity (+, -).
!
Store small accessories out of the reach of children.
Use only the specified standardised batteries, and do not use a new
battery and a used battery at the same time.
•• Otherwise, the batteries may be damaged or cause fire, personal
injury or damage due to a leakage of the internal liquid.
!
Exercise caution when adjusting the product angle or stand height.
The batteries (and rechargeable batteries) are not ordinary refuse
and must be returned for recycling purposes. The customer is
responsible for returning the used or rechargeable batteries for
recycling.
•• Your hand or finger may get stuck and injured.
!
•• Otherwise, the battery may become damaged or it may cause
fire, personal injury or damage due to leakage of the internal
liquid.
•• Tilting the product at an excessive angle may cause the product
to fall and an injury may result.
Do not place heavy objects on the product.
!
•• The customer can return used or rechargeable batteries to a
nearby public recycling centre or to a store selling the same
type of the battery or rechargeable battery.
•• Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too
high.
•• Having the sound too loud may damage your hearing.
13
Chapter 02
Preparations
Checking the Components
Components
–– Contact the vendor where you
purchased the product if any
components are missing.
–– The appearance of the components
may differ from the images shown.
–– A stand is not provided with the
product. To install a stand, you can
purchase one separately.
Quick Setup Guide
Warranty card
(Not available in some locations)
MagicInfo Software DVD
Power cord
–– The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Batteries
(Not available in some locations)
Remote Control
Wall Mount Adapter (4 EA)
HOLDER-CABLE (3 EA)
(Supported models: QHH)
(Supported models: QBH, QH65H)
RS232C(IN) adapter
Cover Terminal
(Supported models: QHH)
14
――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice
Parts
to improve quality.
Parts
Control Panel
DBJ
Spacer logo
QHH
Description
Do not pull on the spacer logo using force. The logo may tear or break off.
――Supported models: QB65H, QMH
Press a button on the remote control pointing at the bottom of the product face to
perform the function. The remote control sensor is located on the bottom of the
product.
――Using other display devices in the same space as the remote control of this product
Speaker
can cause the other display devices to be inadvertently controlled.
Speaker
Remote sensor
QB65H / QMH
To use remote/eco sensor, make sure the sliding panel key
is protruding from the bottom of the product.
――Supported models: QB65H, QHH, QMH
Remote sensor &
Panel Key
Speaker
QB65H / QHH / QMH
Panel Key
To use the panel key, make sure the sliding panel key is not
protruding from the bottom of the product.
――Supported models: QB65H, QHH, QMH
Spacer logo
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
――Store used batteries out of reach of children and recycle.
Remote sensor &
Panel Key
――Do not use a new and used battery together. Replace both batteries at the same time.
――Remove batteries when the remote control is not to be used for an extended period of time.
15
――The panel key is located on the bottom right front of the product.
――If you press the P button on the panel key when the product is turned
Buttons
Description
Power off the product.
on, the control menu will be displayed.
Power off
Control menu
With the control menu screen displayed, briefly press the panel key to move
the cursor to Power off , and then press and hold the panel key to turn off
the product.
Select the connected input source.
Source
Power off
Source
With the control menu screen displayed, briefly press the panel key to move
the cursor to Source , and then press and hold the panel key to display the
input source screen.
With the input source screen displayed, press and hold the panel key to
switch to the desired input source.
――The panel key can only be used for Power off and Source.
Press: Move
Press & Hold: Select
――To exit from the control menu screen, wait for 3 seconds or more without pressing the panel key.
16
――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice
Control Panel
to improve quality.
QB75H
Parts
Description
Power on the product.
If you press the
button when the product is turned on, the control menu will be
displayed.
――To exit the OSD menu, press and hold the panel key for at least one second.
Move to the upper or lower menu. You can also adjust the value of an option.
Speaker
Move to the left or right menu.
――You can adjust the volume by moving the panel key left or right when the control
Panel Key
menu is not displayed.
Spacer logo
Spacer logo
Remote sensor
Remote sensor
Do not pull on the spacer logo using force. The logo may tear or break off.
Press a button on the remote control pointing at the bottom of the product face to
perform the function. The remote control sensor is located on the bottom of the
product.
――Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
――Store used batteries out of reach of children and recycle.
――Do not use a new and used battery together. Replace both batteries at the same time.
――Remove batteries when the remote control is not to be used for an extended period of time.
17
――If you press the
button on the panel key when the product is turned
on, the control menu will be displayed.
Buttons
Description
Home
Control menu
Display the Player menu.
Move the panel key up to select Home
in the control menu.
Display the OSD menu.
Settings
Home
Move the panel key left to select Settings
in the control menu. The OSD
control screen will appear. Move the panel key right to select the desired menu.
You can select a sub-menu item by moving the panel key up, down, left, or right.
To change settings, select the desired menu and press the panel key.
Power off the product.
Power off
Settings
Return
Power off
Source
Move the panel key down to select Power off
press the panel key.
in the control menu. Next,
Select the connected input source.
Source
Move the panel key right to select Source
in the control menu. When the
list of input sources is displayed, move the panel key left or right to select the
desired input source. Next, press the panel key.
Return
Exit the control menu.
18
Reverse Side
Port
――The colour and shape of parts may differ from what is shown.
RS232C OUT
Specifications are subject to change without notice to improve quality.
QHH
Description
Connects to MDC using an RS232C adapter.
RS232C IN
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
――Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
DP IN
Connects to a PC using a DP cable.
HDMI 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI 2
USB ¨(5V 0.5A)
Connect to a USB memory device.
――The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
USB ¨(5V 1A)
Connect to a USB memory device.
――The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.
19
Reverse Side
Port
――The colour and shape of parts may differ from what is shown.
USB 1 ¨(1.0A)
Specifications are subject to change without notice to improve quality.
Description
Connect to a USB memory device.
――The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.
QBH
QMH
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
――Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
RS232C IN
Connects to MDC using an RS232C adapter.
DVI/MAGICINFO IN
DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: To use MagicInfo, make sure to connect the DP-DVI cable.
HDMI IN 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2
HDMI IN 2 (DAISY CHAIN IN)
DP IN
Connects to a PC using a DP cable.
DP IN (DAISY CHAIN IN)
HDMI OUT (DAISY CHAIN OUT)
Connects to another product using a HDMI cable.
USB 2(0.5A)
Connect to a USB memory device.
――The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.
DVI/HDMI/AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
IR IN
Supplies power to the external sensor board or receives the light sensor signal.
RS232C OUT
Connects to MDC using an RS232C adapter.
20
Reverse Side
Port
――The colour and shape of parts may differ from what is shown.
USB 1 ¨(1.0A)
Specifications are subject to change without notice to improve quality.
Description
Connect to a USB memory device.
――The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.
DBJ
HDMI IN 1 (ARC)
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2
DVI/MAGICINFO IN
DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: To use MagicInfo, make sure to connect the DP-DVI cable.
RS232C IN
Connects to MDC using an RS232C adapter.
RS232C OUT
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
――Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
DVI/HDMI/AUDIO IN
Receives sound from a source device via an audio cable.
AUDIO OUT
Outputs sound to an audio device via an audio cable.
21
Anti-theft Lock
――An anti-theft lock allows you to use the product securely even in public places.
――The locking device shape and locking method depend on the manufacturer. Refer to the user
guide provided with your anti-theft locking device for details.
――The following images are for reference only. Real-life situations may differ from what is
shown in the images.
To lock an anti-theft locking device:
QBH / QHH / QMH
DBJ
DBJ
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
–– An anti-theft locking device can be purchased separately.
–– Refer to the user guide provided with your anti-theft locking device for details.
–– Anti-theft locking devices can be purchased at electronics retailers or online.
22
Remote Control
――Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
――A button without a description in the image below is not supported on the product.
POWER
OFF
Power on the product.
.QZ
ABC
DEF
GHI
JKL
MNO
PRS
TUV
WXY
1
4
7
DEL-/--
Adjust the volume.
Change the input source.
Display or hide the onscreen display menu, or
return to the previous menu.
2
5
8
SYMBOL
0
3
6
MENU
SOURCE
HOME
Number buttons
Enter the password in the OSD menu.
9
–– Remote control button functions
may differ for different products.
CH LIST
Mute the sound.
Unmuting the sound: Press MUTE again or
press the volume control(+ VOL -) button.
MUTE
VOL
Power off the product.
CH
MagicInfo
Player I
DBJ / QBH / QMH: Use this hotkey to directly
access MagicInfo. This hotkey is available
when a network box is connected.
Player Launch Button.
23
Quickly select frequently used functions.
TOOLS
INFO
Display information about the current input
source.
Move to the upper, lower, left or right menu,
or adjust an option's setting.
Confirm a menu selection.
Return to the previous menu.
It sets safe lock function.
If multiple products are connected through the
Video Wall feature, press the SET button and
enter a product ID using the number buttons.
Control the product using the remote control.
Cancel a value that has been set using the SET
button and control all connected products using
the remote control.
RETURN
EXIT
PC
DVI
HDMI
DP
A
B
C
D
UNSET
LOCK
IR control
SET
Exit the current menu.
DBJ: Manually select a connected input
source from DVI, HDMI 1 or HDMI 2.
QHH: Manually select a connected input
source from HDMI 1, HDMI 2 or DisplayPort.
QBH / QMH: Manually select a connected
input source from DVI, HDMI 1, HDMI 2 or
DisplayPort.
–– Remote control button functions
may differ for different products.
–– Remove batteries when the remote
control is not to be used for an
extended period of time.
To place batteries in the remote control
24
Before Installing the Product
(Installation Guide)
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation
instructions.
•• Ensure that an authorised installation company installs the wall mount.
•• Otherwise, it may fall and cause personal injury.
•• Make sure to install the specified wall mount.
15°
Tilting Angle and Rotation
――Contact Samsung Customer Service Centre for further details.
•• The product can be tilted at a maximum angle of 15° from a perpendicular wall surface.
•• To use the product vertically (portrait), turn it clockwise so that the LED is pointing down.
Ventilation
――Contact Samsung Customer Service Centre for further details.
Installation on a Perpendicular Wall
A
A Minimum 40 mm
B Ambient temperature: Under 35°C
――When installing the product on a perpendicular wall, allow at least 40 mm of space between the product and
wall surface for ventilation and ensure that the ambient A temperature is kept below 35°C.
B
25
Installation on an Indented Wall
D
B
D
A Minimum 40 mm
B Minimum 70 mm
C Minimum 50 mm
D Minimum 50 mm
A
E Ambient temperature: Under 35°C
――When installing the product on an indented wall, allow at least the space specified above between the product
and wall for ventilation and ensure that the ambient temperature is kept below 35°C.
C
E
26
Installing the Wall Mount
――The cover is easily removable by hand. Remove the cover when you install the wall mount. Do not remove the cover when you do not install the wall mount.
――Removing the cover is necessary only when installing the WMN-M11E (No gap wall mount).
――Supported models: QHH
1
2
3
27
Preparing before installing Wall-Mount
To install a wall-mount from another manufacturer, use the Wall Mount Adapter(1).
――Supported models: QHH
Installing the Wall Mount
The wall mount kit (sold separately) allows you to mount the product on the wall.
1
For detailed information on installing the wall mount, see the instructions provided with the wall mount.
We recommend you contact a technician for assistance when installing the wall mount bracket.
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to
install the wall mount on your own.
28
Wall Mount Kit Specifications (VESA)
――Install your wall mount on a solid wall perpendicular to the floor. Before
attaching the wall mount to surfaces other than plaster board, please
contact your nearest dealer for additional information.
If you install the product on a slanted wall, it may fall and result in
severe personal injury.
•• Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
•• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the product.
•• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
•• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•• Do not mount the product at more than a 15 degree tilt.
•• Always have two people mount the product on a wall.
•• Standard dimensions for wall mount kits are shown in the table below.
Model name
VESA screw hole specs (A * B) Standard Screw
in millimetres
DBJ
200 × 200
QBH / QHH / QMH
400 × 400
M8
Quantity
4
――Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.
――If you want to use a wall mount, make sure that it allows you to remove the product from it without using any
additional tool. (Supported models: DBJ)
29
Remote Control (RS232C)
•• Pin assignment
1 2 3 4 5
5 4 3 2 1
6 7 8 9
9 8 7 6
Cable Connection
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
<Male type>
Pin
<Female type>
Signal
1
Detect data carrier
2
Received data
3
Transmitted data
4
Prepare data terminal
5
Signal ground
6
Prepare data set
7
Send request
8
Clear to send
9
Ring indicator
30
LAN Cable
•• RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
6
•• Pin assignment
3
2
1
1
1 2 3 4 5 6 7 8
-P2-
9
-P1-
5
-P1Male type
-P1-
-P2-
-P2-
Rx
3
----------
1
Tx
STEREO
Tx
2
----------
2
Rx
PLUG
Gnd
5
----------
3
Gnd
(3.5ø)
Pin No
Standard Colour
Signal
1
White and orange
TX+
2
Orange
TX-
3
White and green
RX+
4
Blue
NC
5
White and blue
NC
6
Green
RX-
7
White and brown
NC
8
Brown
NC
31
Cross LAN cable (PC to PC)
•• Connector : RJ45
Direct LAN cable (PC to HUB)
HUB
RJ45
RJ45
P2
RJ45
P1
P2
P1
P1
P2
Signal
P1
TX+
1
P2
Signal
↔
3
RX+
P2
Signal
TX-
2
↔
6
RX-
↔
1
TX+
RX+
3
↔
1
TX+
2
↔
2
TX-
RX-
6
↔
2
TX-
RX+
3
↔
3
RX+
RX-
6
↔
6
RX-
Signal
P1
TX+
1
TX-
32
Connection
•• Connection 2
――Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
•• Connection 1
RJ45
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
RJ45
OUT
•• Connection 3
RJ45
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
IN
RS232C
OUT
33
Control Codes
•• All communications take place in hexadecimals. The checksum is calculated by adding
up all values except the header. If a checksum adds up to be more than 2 digits as shown
below (11+FF+01+01=112), the first digit is removed.
Viewing control state (Get control command)
Header
Command
0xAA
Command
type
ID
Data length
E.g. Power On & ID=0
Checksum
0
Controlling (Set control command)
Header
Command
0xAA
Command
type
ID
Data length
Data
1
Value
Checksum
Header
Command
0xAA
0x11
Header
Command
0xAA
0x11
ID
ID
Data length
Data 1
1
"Power"
Data length
Data 1
1
1
Checksum
12
•• To control all devices connected by a serial cable simultaneously irrespective of IDs, set
the ID as "0xFE" and transmit commands. Commands will be executed by each device but
ACK will not respond.
Command
No.
Command type
Command
Value range
1
Power control
0x11
0~1
2
Volume control
0x12
0~100
3
Input source control
0x14
-
4
Screen size control
0x19
0~255
5
Video wall mode control
0x5C
0~1
6
Safety Lock
0x5D
0~1
7
Video Wall On
0x84
0~1
8
Video Wall User Control
0x89
-
34
Power control
Volume control
•• Function
A product can be powered on and off using a PC.
•• Function
The volume of a product can be adjusted using a PC.
•• Viewing power state (Get Power ON / OFF Status)
•• Viewing volume state (Get Volume Status)
Header
Command
0xAA
0x11
ID
Data length
Checksum
0
•• Setting power ON/Off (Set Power ON / OFF)
Header
Command
0xAA
0x11
ID
Header
Command
0xAA
0x12
ID
Data length
Checksum
0
•• Setting the volume (Set Volume)
Data length
Data
1
"Power"
Checksum
"Power": Power code to be set on a product.
Header
Command
0xAA
0x12
ID
Data length
Data
Checksum
1
"Volume"
"Volume": Volume value code to be set on a product. (0-100)
1: Power ON
•• Ack
0: Power OFF
•• Ack
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x11
"Power"
Checksum
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x11
"ERR"
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x12
"Volume"
Checksum
•• Nak
•• Nak
Command
Command
"Volume": Volume value code to be set on a product. (0-100)
"Power": Power code to be set on a product.
Header
Header
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x12
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"ERR" : A code showing what error has occurred.
35
Input source control
•• Ack
•• Function
The input source of a product can be changed using a PC.
•• Viewing input source state (Get Input Source Status)
Header
Command
0xAA
0x14
ID
Data length
Checksum
Command
0xAA
0x14
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x14
"Input
Source"
Checksum
•• Nak
0
ID
Command
"Input Source": An input source code to be set on a product.
•• Setting the input source (Set Input Source)
Header
Header
Data length
Data
1
"Input Source"
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x14
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"Input Source": An input source code to be set on a product.
0x18
DVI
0x0C
Input source
0x20
MagicInfo
0x1F
DVI_video
0x21
HDMI1
0x22
HDMI1_PC
0x23
HDMI2
0x24
HDMI2_PC
0x25
DisplayPort
――DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only
respond to "Get" commands.
――This model does not support HDMI1, HDMI1_PC, HDMI2 and HDMI2_PC ports.
――MagicInfo is only available with models that contain the MagicInfo function.
36
Screen size control
Video Wall Mode Control
•• Function
The screen size of a product can be changed using a PC.
•• Function
Video Wall mode can be activated on a product using a PC.
This control is only available on a product whose Video Wall is enabled.
•• Viewing the screen size (Get Screen Size Status)
Header
Command
0xAA
0x19
ID
Data length
•• Viewing video wall mode (Get Video Wall Mode)
Checksum
0
•• Ack
Header
0xAA
Command
ID
0xFF
Data
length
Ack/Nak
3
'A'
r-CMD
0x19
Val1
Checksum
"Screen
Size"
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x19
"ERR"
"ERR": A code showing what error has occurred
0xAA
0x5C
ID
Data length
Checksum
0
•• Setting the video wall (Set Video Wall Mode)
Header
Command
0xAA
0x5C
ID
Data length
Data
Checksum
1
"Video Wall Mode"
1: Full
•• Nak
Command
Command
"Video Wall Mode": A code used to activate Video Wall mode on a product
"Screen Size": product screen size (range: 0 – 255, unit: inch)
Header
Header
Checksum
0: Natural
•• Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5C
"Video Wall
Mode"
Checksum
"Video Wall Mode": A code used to activate Video Wall mode on a product
•• Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5C
"ERR"
Checksum
"ERR": A code showing what error has occurred
37
Safety Lock
Video Wall On
•• Function
PC can be used to turn the Safety Lock On function on or off on a product.
•• Function
Turn Video Wall on or off on the product from your computer.
This control is available regardless of whether or not the power is turned on.
•• Get Video Wall On/Off Status
•• Viewing the safety lock state (Get Safety Lock Status)
Header
Command
0xAA
0x5D
ID
Data length
Checksum
Command
0xAA
0x5D
Command
0xAA
0x84
ID
Data length
Checksum
0
0
•• Set Video Wall On/Off
•• Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header
Header
ID
Data length
Data
Checksum
1
"Safety Lock"
Header
Command
0xAA
0x84
ID
Data length
Data
Checksum
1
V.Wall_On
•• V.Wall_On: Video Wall code to be assigned to the product
1: Video Wall ON
"Safety Lock": Safety lock code to be set on a product
0: Video Wall OFF
1: ON
•• Ack
0: OFF
•• Ack
Header
Command
0xAA
0xFF
ID
Data
length
Ack/
Nak
r-CMD
Val1
3
'A'
0x5D
"Safety Lock"
Checksum
Header
Command
0xAA
0xFF
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x5D
"ERR"
Ack/Nak
r-CMD
Val1
3
'A'
0x84
V.Wall_On
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x84
ERR
Checksum
•• Nak
Header
Command
0xAA
0xFF
•• Nak
Command
Data length
V.Wall_On : Same as above
"Safety Lock": Safety lock code to be set on a product
Header
ID
Checksum
ID
Checksum
"ERR": A code showing what error has occurred
"ERR": A code showing what error has occurred
38
Video Wall User Control
•• Function
Turn the Video Wall function on or off on the product from your computer.
•• Get Video Wall Status
Header
Command
0xAA
0x89
ID
Data length
Checksum
0
•• Set Video Wall
Header
Command
0xAA
0x89
ID
Data
length
Val1
Val2
2
Wall_Div
Wall_SNo
Checksum
Wall_Div: Video Wall Divider code assigned to the product
39
10x10 Video Wall Model
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Off
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
1
0x11
0x12
0x13
0x14
0x15
0x16
0x17
0x18
0x19
0x1A
0x1B
0x1C
0x1D
0x1E
0x1F
2
0x21
0x22
0x23
0x24
0x25
0x26
0x27
0x28
0x29
0x2A
0x2B
0x2C
0x2D
0x2E
0x2F
3
0x31
0x32
0x33
0x34
0x35
0x36
0x37
0x38
0x39
0x3A
0x3B
0x3C
0x3D
0x3E
0x3F
4
0x41
0x42
0x43
0x44
0x45
0x46
0x47
0x48
0x49
0x4A
0x4B
0x4C
0x4D
0x4E
0x4F
5
0x51
0x52
0x53
0x54
0x55
0x56
0x57
0x58
0x59
0x5A
0x5B
0x5C
0x5D
0x5E
0x5F
6
0x61
0x62
0x63
0x64
0x65
0x66
0x67
0x68
0x69
0x6A
0x6B
0x6C
0x6D
0x6E
0x6F
7
0x71
0x72
0x73
0x74
0x75
0x76
0x77
0x78
0x79
0x7A
0x7B
0x7C
0x7D
0x7E
N/A
8
0x81
0x82
0x83
0x84
0x85
0x86
0x87
0x88
0x89
0x8A
0x8B
0x8C
N/A
N/A
N/A
9
0x91
0x92
0x93
0x94
0x95
0x96
0x97
0x98
0x99
0x9A
0x9B
N/A
N/A
N/A
N/A
10
0xA1
0xA2
0xA3
0xA4
0xA5
0xA6
0xA7
0xA8
0xA9
0xAA
N/A
N/A
N/A
N/A
N/A
11
0xB1
0xB2
0xB3
0xB4
0xB5
0xB6
0xB7
0xB8
0xB9
N/A
N/A
N/A
N/A
N/A
N/A
12
0xC1
0xC2
0xC3
0xC4
0xC5
0xC6
0xC7
0xC8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
13
0xD1
0xD2
0xD3
0xD4
0xD5
0xD6
0xD7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
14
0xE1
0xE2
0xE3
0xE4
0xE5
0xE6
0xE7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
15
0xF1
0xF2
0xF3
0xF4
0xF5
0xF6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
40
Wall_SNo: Product Number code assigned to the product
10x10 Video Wall Model : ( 1 ~ 100)
Set Number
Data
1
0x01
2
0x02
...
...
99
0x63
100
0x64
•• Ack
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
Val2
4
'A'
0x89
Wall_Div
Wall_
SNo
Checksum
•• Nak
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x89
ERR
Checksum
"ERR": A code showing what error has occurred
41
Chapter 03
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
――Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
――Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
――Connect the sound ports correctly: left = white and right = red.
Connecting to a PC
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
――Connecting parts may differ in different products.
Connection Using an HDMI Cable
――Check the types of ports at the back of the product you want to connect.
――We recommend using authorised cables for HDMI or DP cable connections.
DBJ / QBH: HDMI IN 1 (ARC), HDMI IN 2
QHH: HDMI 1 (ARC), HDMI 2
QMH: HDMI IN 1 (ARC), HDMI IN 2 (DAISY CHAIN IN)
42
Connection Using an DP Cable
Connection using a DVI cable (Digital type)
――Supported models: DBJ, QBH, QMH
QBH / QHH: DP IN
QMH: DP IN (DAISY CHAIN IN)
•• Precautions for using DP
――Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your PC.
――The interface DP IN on the product and the provided DP cable are designed based on the
VESA standards. Using a DP cable that is not VESA compliant may cause the product to
function improperly. Samsung Electronics shall not be held responsible for any issues
from using a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
DVI/MAGICINFO IN
DVI/HDMI/AUDIO IN
――You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
――Audio is not available if the DVI port on the product is connected to the HDMI port on the PC
using a DVI-HDMI adapter.
――To use the optimal resolution (3840x2160 @ 60Hz) when the input source is DisplayPort,
using a DP cable shorter than 5m is recommended.
――Disabling power-saving mode when the input source is DisplayPort may import new
DVI/MAGICINFO IN
HDMI
resolution information and reset the task window size or location.
43
Connection Using an HDMI-DVI Cable
After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the
settings as shown below to enable the video and audio from the computer.
•• Sound → set HDMI Sound to PC(DVI)
•• Picture → set each screen mode to Text under Picture Mode
•• System → General → set HDMI Hot Plug to Off
DBJ / QBH: HDMI IN 1 (ARC), HDMI IN 2
QHH: HDMI 1 (ARC), HDMI 2
QMH: HDMI IN 1 (ARC), HDMI IN 2 (DAISY CHAIN IN)
DVI/HDMI/AUDIO IN
――The QHH models do not support the AUDIO port.
44
Connecting an External Monitor
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
――Connecting parts may differ in different products.
――The HDMI OUT (DAISY CHAIN OUT) port is only available when the input source is HDMI 2(PC connection) or DisplayPort.
――Use a cable shorter than 10 feet (3m) to get the best UHD contents viewing quality.
――Maximum loopouts: Up to 4 are supported if HDCP 2.2 is supported, up to 7 if HDCP 1.4 is supported, and up to 9 if HDCP is not supported.
――Supported models: QMH
DP IN (DAISY CHAIN IN)
HDMI OUT (DAISY CHAIN OUT)
HDMI IN 2 (DAISY CHAIN IN)
HDMI IN 2 (DAISY CHAIN IN)
45
Connecting to a Video Device
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• You can connect a video device to the product using a cable.
――Connecting parts may differ in different products.
――Press the SOURCE button on the remote control to change the source.
Connection Using an HDMI-DVI Cable
――Audio will not be enabled if the product is connected to a video device using an HDMI-DVI
cable. To resolve this, additionally connect an audio cable to the audio ports on the product
and video device.
DBJ / QBH: HDMI IN 1 (ARC), HDMI IN 2
QHH: HDMI 1 (ARC), HDMI 2
QMH: HDMI IN 1 (ARC), HDMI IN 2 (DAISY CHAIN IN)
――After connecting a video device to the product with an HDMI-DVI cable, make sure to
configure the settings as shown below to enable the video and audio from the video device.
You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter. Audio
is not available if the DVI port on the product is connected to the HDMI port on the PC using a
DVI-HDMI adapter.
DVI/HDMI/AUDIO IN
――Sound → set HDMI Sound to AV(HDMI)
――Picture → set each screen mode to Videos/Images under Picture Mode
――System → General → set HDMI Hot Plug to On
――Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
DVI/MAGICINFO IN
HDMI
――The QHH models do not support the DVI and AUDIO ports.
46
Connection Using an HDMI Cable
Connecting to an Audio System
Using an HDMI cable or HDMI to DVI Cable (UHD 30Hz)
――Connecting parts may differ in different products.
•• For better picture and audio quality, connect to a digital device using an HDMI cable.
•• An HDMI cable supports digital video and audio signals, and does not require an audio
cable.
–– To connect the product to a digital device that does not support HDMI output, use an
HDMI-DVI and audio cables.
•• The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and,
if out of date, request an upgrade.
――Supported models: DBJ, QBH, QMH
AUDIO OUT
•• Be sure to use an HDMI cable with a thickness of 14 mm or less.
•• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
•• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
DBJ / QBH: HDMI IN 1 (ARC), HDMI IN 2
QHH: HDMI 1 (ARC), HDMI 2
QMH: HDMI IN 1 (ARC), HDMI IN 2 (DAISY CHAIN IN)
47
Power cord connection guide
――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
――Supported models: QHH
1
1
Connect the power cable to the power
port on the back of the product.
2
Insert the connected power cable through
the groove.
3
Align the Cover Terminal with the groove
and slide it in the direction as shown in
the figure.
48
Attaching the Network box (Sold separately)
――Supported models: QBH, QMH
1
Place the network box as shown.
2
First insert the tabs of the network
box into the slots marked ( A ) on the
3
Attach the network box to the fixed
attachment frames.
attachment frame. The tabs should hook
onto the frame. Then, align the holes
marked ( B ).
49
Connecting the Network box (Sold separately)
――For details on how to connect to a network box, refer to the user's manual provided with the network box upon purchase.
――Supported models: DBJ, QBH, QMH
MagicInfo
To use MagicInfo, a network box (sold separately) must be connected to the product.
――To change the MagicInfo settings, run "MagicinfoSetupWizard" on the desktop.
――For details on how to use MagicInfo, refer to the DVD provided with the network box.
――The information in this section is subject to change without notice for quality improvement.
――If a problem occurs after installing an operating system other than the one provided with the network box, restoring the previous version of the
operating system, or installing software that is not compatible with the operating system provided, you will not be able to benefit from technical support
and will be charged a fee for a visit from a service technician. A product exchange or refund will also not be available.
Entering MagicInfo mode
MagicInfo Setup Wizard - v.1.12
Select Application - step 1
MagicInfo Pro (LAN, WAN based version)
1
After installing and connecting the network box (sold separately) to the product, power on the product.
2
Press SOURCE on the remote control, and select MagicInfo.
――Connecting the network box to the DVI/MAGICINFO IN port on the product will change Source from DVI to
MagicInfo.
MagicInfo-i Premium (Web-based version)
3
Select Later
< Back(B)
Next(N) >
Finish
Select the default application you want to run when MagicInfo starts.
Cancel
50
4
MagicInfo Setup Wizard - v.1.12
Enter the IP information.
MagicInfo Setup Wizard - v.1.12
6
Select a display mode.
7
Double-check the settings you
Select Screen Type - step 4
Select TCP/IP - step 2
Obtain an IP address automatically
Use the following IP address:
Landscape
IP address:
192 . 168 . 0 . 102
Subnet mask:
255 . 255 . 255 . 0
Default gateway:
192 . 168 . 0 . 1
Portrait
Obtain DNS server address automatically
Use the following DNS server address:
Preferred DNS server:
10 . 44 . 33 . 22
Alternate DNS server:
10 . 33 . 22 . 11
< Back(B)
Next(N) >
Finish
< Back(B)
Cancel
5
MagicInfo Setup Wizard - v.1.12
Select a language. (The default
Next(N) >
Finish
Cancel
MagicInfo Setup Wizard - v.1.12
language is English.)
have just configured.
Setup Information
Select Language -step 3
Select the language you want to install on the system for menus and
dialogs.
1. Application :
Current Language
2. Internet Protocol [TCP/IP]
:
Engilsh
IP :
Chinese [Traditional]
German
4. Screen Type :
French
double-click the MagicInfo icon on
the desktop. The icon will appear at
the bottom right of the screen.
192.168.0.102
3. Language :
English
――If the execution icon does not appear,
MagicInfo Pro [LAN,WAN based version\
English
Landscape
Italian
Japanese
Korean
Russian
Swedish
Turkish
Chinese [Simplified]
Portuguese
< Back(B)
Do not show again
Next(N) >
Finish
Cancel
< Back(B)
Apply
Finish
Cancel
51
Changing the Input source
Source allows you to select a variety of sources and change source device names.
Source
――The screen may not display correctly if an incorrect source is selected for the source device
You can display the screen of a source device connected to the product. Select a source from
source list to display the screen of the selected source.
――The input source can also be changed by using the SOURCE button on the remote control.
you want to convert to.
SOURCE → Source
Edit
Source
SOURCE → Source → u → Edit → ENTER E
MagicInfo S
Web Browser
Screen Mirroring Remote Workspace
HDMI 1
HDMI 2
DisplayPort
Edit the name and device type of a connected external device.
•• The list can include the following source devices. Source devices on the list differ
depending on the selected source.
DBJ: HDMI 1 / HDMI 2 / DVI / Cable Box / Game Console / PC / Blu-ray player
–– The displayed image may differ depending on the model.
QHH: HDMI 1 / HDMI 2 / DisplayPort / Cable Box / Game Console / PC / Blu-ray player
–– DisplayPort is only available on the QBH, QHH, QMH models.
QBH / QMH: HDMI 1 / HDMI 2 / DisplayPort / DVI / Cable Box / Game Console / PC / Blu-ray
player
•• You cannot edit the following sources.
MagicInfo S / URL Launcher / Web Browser / Screen Mirroring / Remote Workspace
Information
INFO
You can see detailed information about the selected external device.
52
Web Browser
Advanced Settings
SOURCE → Source →
Web Browser → ENTER E
――Connect a LAN cable to access Internet from the product, similar to accessing the Internet
from a computer.
General
Hide Tabs and Toolbar
automatically
To make them appear again, move the pointer or focus to the
top of the screen.
Settings
SOURCE → Source →
If the browser tabs, menu or toolbar are not used for a while,
they will automatically disappear.
••
Web Browser → u → Settings → ENTER E
Refresh Interval
Pop-up Blocker
Set the time for the web browser to wait before returning to the home page.
Make your browsing experience more pleasant by blocking
pop-up windows.
•• Use / Do not use
•• Off / 5 min / 10 min / 15 min / 30 min
Zoom
Use / Do not use
Reset Settings
All your customised Web Browser settings will be reset to their
default values. Your bookmarks and history won't be affected.
Set the zoom scale to apply when the web browser is refreshed.
•• 50% / 75% / 100% / 125% / 150% / 200% / 300%
Home Page
Set the website to display when the web browser is refreshed.
•• Samsung Display / Custom
Search Engine
If you enter a keyword in the URL/keyword input field, Web Browser will open the Search
Results page. Choose the search engine you want to use.
•• Google / Bing
Custom
Enter the URL to set as the home page.
•• Enter URL
――Available only when Home Page is set to Custom.
53
Remote Workspace
Privacy & Security
Do Not Track
Ask websites not to track you.
•• Use / Do not use
Delete History
Delete your entire browsing history.
JavaScript
Allow all sites to run JavaScript for a better browsing
experience.
•• Use / Do not use
Delete browsing data
Delete all browsing data such as cookies, cached images and
data. Your bookmarks and history won't be affected.
SOURCE → Source →
Remote Workspace → ENTER E
This function allows you to connect your product to a remote PC or a cloud server.
Enter the address of the PC or cloud server you want to connect to. Then, follow the on-screen
instructions.
――Make sure that the product is connected to the network.
――This function is supported when the operating system of the PC or cloud server is Windows
Vista or later.
――Be sure to connect your keyboard and mouse before starting this function.
Encoding
Encoding
Choose an encoding method for web pages. The current setting
is Auto.
•• Auto / Manual (Current : Unicode)
About
Display the current version of Web Browser.
54
Chapter 04
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC.
For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website.
After you press the On button following the Off button, the product checks its status for about
a minute. To run a command, try it after a minute.
6
In the displayed "Destination Folder" window, select the directory path you want to
install the programme in and click "Next".
――If the directory path is not specified, the programme will be installed in the default
MDC Programme Installation/
Uninstallation
Installation
directory path.
7
install the programme in and click "Install".
8
Installation progress will be displayed.
9
Click "Finish" in the displayed "InstallShield Wizard Complete" window.
――MDC installation can be affected by the graphics card, mother board and network
conditions.
1
Click the MDC Unified installation programme.
2
Select a language for installation. Next, click "OK".
3
When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click
4
――Select "Launch MDC Unified" and click "Finish" to run the MDC programme immediately.
10 The MDC Unified shortcut icon will be created on the desktop after installation.
――The MDC execution icon may not be displayed depending on the PC system or product
specifications.
――Press F5 if the execution icon is not displayed.
"Next".
Uninstallation
In the "License Agreement" window displayed, select "I accept the terms in the license
1
Select Settings > Control Panel on the Start menu and double-click Add/Delete Program.
2
Select MDC Unified from the list and click Change/Remove.
agreement" and click "Next".
5
In the displayed "Ready to Install the Program" window, check the directory path to
In the displayed "Customer Information" window, fill out all the information fields and
click "Next".
55
Connecting to MDC
Using MDC via RS-232C (serial data communications standards)
An RS-232C serial cable must be connected to the serial ports on the PC and monitor.
――The appearance may differ depending on the product.
RS232C IN
Monitor 1
RS232C OUT
RS232C IN RS232C OUT
RS232C IN
Monitor 2
Computer
56
Using MDC via Ethernet
Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable.
Connection using a direct LAN cable
――The appearance may differ depending on the product.
――Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB.
Computer
RJ45
HUB
Monitor 1
Monitor 2
57
Connection using a cross LAN cable
――The appearance may differ depending on the product.
――Multiple products can be connected using the RS232C IN / OUT port on the product.
RS232C IN
Monitor 1
RS232C OUT
RJ45
RS232C OUT
RS232C IN
Monitor 2
Computer
58
Chapter 05
Player feature
Accessible using the HOME button on the remote control.
Player
HOME
No.
→ Player → ENTER E
1
Select between internal or external memory.
2
Play content, templates and schedules configured on the server.
Play a range of content such as channels with schedules assigned, templates or files.
Player
Used
199.33 MB
Internal Memory
Filter By: All
1
5
Description
•• You can view whether the server is connected (approval) in the Player
screen. To view whether the server is connected when a Network
Channel is running, press INFO on the remote.
Available
4.26 GB(95%)
1
Options
Select Network Channel from the Player screen. The No channels
message appears if no channel has been registered in Network Channel.
6
No channels
2
2
Network Channel
3
Network File
4
My Templates
–– The displayed image may differ depending on the model.
–– To use the Player feature, set Play via to MagicInfo in System.
Network Channel will run.
3
Play content stored on the server.
4
Play a template stored in the internal memory.
5
Select a content type as criterion to search for a desired content list.
6
Set different options for Player.
Viewing content
1
Select either internal or external memory. The files saved in the selected memory appear.
2
Select the desired file. The content appears on the screen. (For more information on
compatible file formats, see the “File formats compatible with Player” section.)
59
When content is running
Control buttons on the remote
You can use buttons on your remote control to play, pause, or skip between content on the
playlist.
Button
Function
Available menu
Press the TOOLS button on the remote control during content playback to configure settings.
Menu
Description
Playlist
View a list of content items currently playing.
Channel List
Network Channel / Internal Channel / USB
TOOLS
Brings up the menu bar.
Picture Mode
Customises the screen settings for the content currently playing.
INFO
Displays the information of the content.
Sound Mode
Customises the audio settings for the content currently playing.
►
Goes to next file or page.
Repeat
Set the repeat mode.
◄
Goes to previous file or page.
Background Music
Set the background music to be played when content is running.
E/∆/³
Plays or pauses slide show or video content.
Reset
Reset the background music.
´
Stops displaying content and goes to the Player screen.
Pause
Pause the background music.
π
Rewinds the video content.
Prev
Play the previous background music on the list.
µ
Fast forwards the video content.
Next
Play the next background music on the list.
――Reset, Pause, Prev, Next only appear when the background music is set.
60
File Formats Compatible with Player
•• Supported file systems include FAT32 and NTFS.
•• A file with a vertical and horizontal resolution larger than the maximum resolution cannot
be played. Check the vertical and horizontal resolution of the file.
•• Check the supported video and audio Codec types and Versions.
•• Check the supported file versions.
–– PowerPoint version up to 97 – 2007 is supported
•• Only the last USB device that was connected is recognised.
Sound output restrictions
•• More than one sound output cannot be used.
•• Playback priority: network BGM > local BGM > video file in the main frame selected by the
user
――Network BGM: Settings can be configured in step 1 when creating a server schedule.
――Local BGM: BGM settings can be configured using the tools displayed after the TOOLS
button is pressed during Player playback.
――User-selected main frame: Main frame settings can be configured in step 2 when creating
a server schedule.
Network Schedule Multiframe
Template files and LFD(.lfd) files
Playback restrictions
Restrictions
•• A maximum of two video files (Video) can be played simultaneously.
•• In portrait playback mode, only one video file can be played at a time.
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
•• LFD(.lfd) files are not supported.
•• Ensure a distributed folder (content / schedules) exists in Internal Memory / USB memory.
Playback restrictions
•• A maximum of two video (Video) files can be played.
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
•• Multiple videos (Video) cannot be played on a single display of a video wall
simultaneously.
Sound output restrictions
•• More than one sound output cannot be used.
•• Playback priority: network BGM > local BGM > video file in the main frame selected by the
user
61
Contents
File Extension Container
*.avi
AVI
*.mkv
MKV
*.asf
ASF
*.wmv
MP4
*.mp4
3GP
Video Codec
H.264 BP/MP/HP
4096x2160
Frame rate
(fps)
4096X2160: 30
Bit rate
(Mbps)
60
3840X2160: 60
HEVC (H.265 - Main, Main10)
60
80
3840x2160
30
80
1920x1080
60
20
MOV
MVC
*.3gp
FLV
MPEG4 SP/ASP
*.vro
VRO
*.mpg
VOB
*.mpeg
PS
TS
*.tp
SVAF
Microsoft MPEG-4 v1, v2, v3
ADPCM(IMA, MS)
AAC
HE-AAC
WMA
Dolby TrueHD
MPEG(MP3)
MPEG2
*.ts
AC3
DD+
Window Media Video v9 (VC1)
MPEG1
Audio Codec
LPCM
Motion JPEG
*.mov
*.trp
Resolution
G.711(A-Law, μ-Law)
30
Window Media Video v7(WMV1), v8(WMV2)
*.mov
*.flv
*.vob
H 263 Sorenson
*.svi
VP6
*.m2ts
*.mts
*.webm
*.rmvb
WebM
RMVB
VP8
1920x1080
60
20
VP9
4096x2160
4096X2160: 60
40
RV8/9/10 (RV30/40)
1920x1080
60
20
Vorbis
RealAudio 6
62
Video
•• 3D video is not supported.
•• Content with a resolution larger than the resolution
specified in the table above is not supported.
•• Video content with a Bit rate or Frame rate larger than
the rate specified in the table above can cause choppy
video during playback.
•• Video content will not play, or not play correctly, if there
is an error in the content or the container.
•• Some USB/digital camera devices may not be compatible
with the player.
Audio
Image
•• Audio content with a Bit rate or Frame rate larger than
the rate specified in the table above can cause choppy
audio during playback.
•• Compatible image file format : JPEG, PNG, BMP, MPO
――32-bit, 24-bit and 8-bit BMP files are supported.
•• Audio content will not play, or not play correctly, if there
is an error in the content or the container.
•• Supported maximum file size: 20MB
•• Some USB/digital camera devices may not be compatible
with the player.
•• Supports up to WMA 10 Pro 5.1 channel. WMA lossless
audio is not supported.
•• Supported maximum resolution : 4096 x 4096
•• Supported image effects : 9 effects
(Fade1, Fade2, Blind, Spiral, Checker, Linear, Stairs, Wipe,
Random)
•• QCELP, AMR NB/WB are not supported.
•• Supports up to H.264, Level 4.1
•• H.264 FMO / ASO / RS, VC1 SP / AP L4 and AVCHD are not
supported.
•• For all Video codecs except MVC, VP8, VP6:
–– Below 1280 x 720: 60 frame max
–– Above 1280 x 720: 30 frame max
•• GMC 2 or higher is not supported.
•• Supports only BD MVC Spec.
•• Only one video file can play at a time if video files on the
monitor use incompatible codecs or the resolution is
1080 x 1920.
•• When a single video file is playing, Seamless mode is not
supported under the following conditions:
–– Incompatible codec (MVC, VP3, MJPEG) ↔
Incompatible codec
–– Incompatible codec ↔ Compatible codec
–– The resolution is different from that of the monitor
–– The frequency is different from that of the monitor
63
Power Point
•• Compatible document file formats
–– Extension : ppt, pptx
–– Version : Office 97 ~ Office 2007
•• Functions not supported
–– Animation effect
–– 3D shapes (which will be displayed in 2D)
–– Header and footer (some subitems are not supported)
–– Word Art
–– Align
A group alignment error may occur
–– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
––
––
––
––
––
Object insertion
Half-width characters
Letter spacing
Charts
Vertical text
Some subitems are not supported
PDF
•• Compatible document file formats
–– Extension : pdf
•• Functions not supported
–– Content less than 1 pixel not supported because of
performance degradation issue.
–– Masked Image, Tiled Image content not supported.
–– Content with Rotated Text, not supported.
–– 3D Shadow Effects not supported.
–– Some characters not supported
(Special characters may be corrupted)
WORD
•• Compatible document file formats
–– Extension : .doc, .docx
–– Version : Office 97 ~ Office 2007
•• Functions not supported
–– Page background effect
–– Some paragraph styles
–– Word Art
–– Align
A group alignment error may occur
–– 3D shapes (which will be displayed in 2D)
–– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
––
––
––
––
Charts
Half-width characters
Letter spacing
Vertical text
Some subitems are not supported
–– Slide notes and handout
–– Slide notes and handout
64
Template files
•• Creation/editing/playback are only available in My
Templates.
LFD
•• Supported in Network Channel
•• Compatible document file formats
–– Extension : .lfd
65
Schedule
HOME
You can check the content’s playback schedule on the server, imported from an external
storage, or on a mobile device.
No.
→ Schedule → ENTER E
Schedule
Connected
[Ch.1] *******
Network
Description
1
Select between server and external memory.
2
View weekly schedule of content playback.
Select to view detailed information of each event.
AM
12
01
3
02
03
View a thumbnail image and brief information of the content.
04
05
06
07
Information
08
09
10
11
12
PM
00
All day
All day
All day
All day
All day
01
02
03
All day
All day
Location:
Internal Memory
Date:
**-**-**** ~
**-**-****
04
05
06
07
08
09
10
Repeat:
Daily
Time:
All day
11
AM
00
–– The displayed image may differ depending on the model.
66
Clone Product
Export settings on the product to an external storage device. You can also import settings from an external storage
device.
This option is useful when assigning the same settings to several products.
HOME
→ Clone Product → ENTER E
MENU
When a duplicate file is not found on the external storage device
1
Connect the external storage device, then run the Clone Product function.
2
The No cloning file found on the external storage device. Export this device's settings to the external storage
device? message appears.
3
Clone Product
–– The displayed image may differ depending on the model.
Select Export to export the settings.
When a duplicate file is found on the external storage device
1
Connect the external storage device, then run the Clone Product function.
2
The Cloning file found. Please select an option. message appears.
Run the Clone from external storage device or Clone to external storage device function.
–– Clone from external storage device: Copy settings saved on an external storage device to the product.
–– Clone to external storage device: Copy settings on the product to an external storage device.
――After configuration is complete, the product is rebooted automatically.
67
ID Settings
HOME
→ ID Settings → ENTER E
Assign an ID to a set.
Device ID
Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224)
――Press u/d to select a number, and press E.
――Enter the number you want using the number buttons on the remote control.
Device ID Auto Set
This feature automatically allots an ID number to a device connected via an RS232C cable.
ID Settings
–– The displayed image may differ depending on the model.
When multiple devices are connected, enable the feature on either the first or last device.
――This function is only available on the first device within an RS-232C daisy chain.
PC Connection Cable
Select a method to connect to MDC to receive the MDC signal.
•• RS232C cable
Communicate with MDC via the RS232C-stereo cable.
•• RJ-45 (LAN)/Wi-Fi Network
Communicate with MDC via the RJ45 cable.
68
Video Wall
HOME
→ Video Wall → ENTER E
Customise the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the
MagicInfo function.
Video Wall
You can activate or deactivate Video Wall.
To organise a video wall, select On.
•• Off / On
Horizontal x Vertical
Video Wall
This feature automatically splits a videowall display based on a videowall matrix configuration.
Enter the videowall matrix.
–– The displayed image may differ depending on the model.
The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices
can be set within the range 1 and 15.
――A videowall display can be split into a maximum of 225 screens.
――The Horizontal x Vertical option is only enabled when Video Wall is set to On.
69
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.
Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form
the videowall.
To rearrange products, use the direction buttons on the remote control to move a product to another desired
number. Press the E button.
――Screen Position allows you to split the screen into a maximum of 225 views (15 x 15).
――The Screen Position option is only enabled when Video Wall is set to On.
――To use the function, make sure Horizontal x Vertical is configured.
Format
Select how to display images on the videowall display.
•• Full: Display images in full screen with no margin.
•• Natural: Display images in the original aspect ratio without enlarging or reducing the size.
――The Format option is only enabled when Video Wall is set to On.
70
Network Status
HOME
Check the current network and Internet connection.
→ Network Status → ENTER E
Network Status
–– The displayed image may differ depending on the model.
71
Picture Mode
HOME
→ Picture Mode → ENTER E
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Videos/Images mode improves the picture quality of the video device. Text mode improves the picture quality of
the computer.
•• Shops & Shopping Centres
Suitable for shopping malls.
–– Select either Videos/Images or Text depending on the picture mode.
•• Offices & Schools
Suitable for offices and schools.
–– Select either Videos/Images or Text depending on the picture mode.
•• Terminals & Stations
Suitable for bus terminals and train stations.
–– Select either Videos/Images or Text depending on the picture mode.
Picture Mode
•• Video Wall
Suitable for environments where videowall display are used.
–– Select either Videos/Images or Text depending on the picture mode.
–– The displayed image may differ depending on the model.
•• Calibration
In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration
programme Color Expert are applied.
–– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert.
–– To download the Color Expert programme, visit www.samsung.com/displaysolutions.
72
On/Off Timer
HOME
→ On/Off Timer → ENTER E
――You must set Clock Set before you can use this feature.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choosing.
The power is turned on with the specified volume or input source.
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time
first.
(On Timer 1 ~ On Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want On Timer to turn on your product.
–– The check mark indicates days you’ve selected.
On/Off Timer
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
•• Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level.
•• Source: Select the input source of your choice.
–– The displayed image may differ depending on the model.
•• Content (when the Source is set to Internal/USB): From the USB device or internal memory device, select a
folder containing content you want to play when the product turns on. Content can include music, photo or
video files.
――This function is available only when a USB device is connected.
――If there is no music file on the USB device or you don’t select a folder containing a music file, the Timer function
does not operate correctly.
――If there is only one photo file in the USB, the Slide Show will not play.
――If a folder name is too long, the folder cannot be selected.
――Each USB you use is assigned its own folder. When using more than one of the same type of USB, make sure the
folders assigned to each USB have different names.
――We recommend that you use a USB memory stick and a multi card reader when using On Timer.
――The On Timer function may not work with USB devices with a built-in battery, MP3 players, or PMPs made by
some manufacturers because the product can take too long to recognise these devices.
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Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want Off Timer to turn off your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
Holiday Management
Timer will be disabled during a period specified as a holiday.
•• Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Done
button.
The period will be added to the list of holidays.
–– Start Date: Set the start date of the holiday.
–– End Date: Set the end date of the holiday.
――Delete: Delete selected items from the list of holidays.
――Edit: Select a holiday item and then change the date.
•• Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
–– Press E to select the On Timer and Off Timer settings you do not want to activate.
–– The selected On Timer and Off Timer will not activate.
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Ticker
HOME
Input text while a video or image is displayed and display the text on the screen.
•• Off / On
→ Ticker → ENTER E
•• Message: Enter a message to display on the screen.
•• Time: Set the Start Time and End Time to display a Message.
•• Font options: Specify the text font and colour for the message.
•• Position: Select an orientation to display a Message.
•• Scroll: Specify the scroll Direction and Speed for the message.
•• Preview: Preview configured caption settings.
Ticker
–– The displayed image may differ depending on the model.
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URL Launcher
HOME
For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.
――To use the URL Launcher feature, set Play via to URL Launcher in System.
→ URL Launcher → ENTER E
URL Launcher
URL Launcher
–– The displayed image may differ depending on the model.
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URL Launcher Settings
HOME
→ URL Launcher Settings → ENTER E
•• Install Web App: Enter URL to install the web application.
•• Install from USB Device: Install the web application from the USB storage device.
•• Uninstall: Remove the installed web application.
•• Timeout Setting: Set the timeout period for connecting to the URL.
•• Developer Mode: Enable developer mode.
URL Launcher Settings
–– The displayed image may differ depending on the model.
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Approving a connected device from the
server
――First configure the server Server Network Settings before device approval.
1
Access the server you have assigned to your device.
2
Enter your ID and password to log in.
4
Select Unapproved from the sub-menus.
5
Select the device from the list and click the Approve button.
6
Enter the information required to approve the device.
――Device Name: Enter the device name.
――Device Group: Select
to specify the group.
――Location: Enter the current location of the device.
3
Select Device from the top menu bar.
――Expired: Set expiry date for the device's approval. If you do not want to set the expiry
date, select Never expired.
――Pressing the INFO button on the remote when a network schedule is running will display
the details of the schedule. Check that the correct device has been selected by viewing
the device ID in the details.
78
Setting the current time
A schedule may not run if the time set on the device is different from the server's current time.
7
Select the All menu to check that the device has been registered.
8
When the device is approved by the server, the schedule registered in the selected group
1
Select Device from the side menu bar.
――For further details on how to configure a schedule, refer to the <MagicInfo Lite Server user's
2
Select your device.
――If a device is deleted from the list of devices approved by the server, the device will reboot
3
Select Edit → Setup.
4
Select Time Zone.
will be downloaded to the device. The schedule will run after it is downloaded.
manual>.
to reset its settings.
――When connecting to the server for the first time, the time on the product is set using the
GMT time of the region where the server is installed.
――The time on the product can be changed from the server as shown in step 3.
――Turning the product off and then on again will restore the time setting on the product to
the last time that was set from the server.
――For further details on how to manage the time (scheduling, holiday management, etc.), refer
to the <MagicInfo Lite Server user's manual>.
79
Chapter 06
Screen Adjustment
Configure the Picture settings (Backlight, Colour Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
Picture Mode
Select a picture mode (Picture Mode) suitable for the environment where the product will be used.
Videos/Images mode improves the picture quality of the video device. Text mode improves the picture quality of
the computer.
MENU m → Picture → Picture Mode → ENTER E
–– Select either Videos/Images or Text depending on the picture mode.
Picture
Picture Mode Shops & Shopping Centres
100
・Backlight
・Contrast
70
・Brightness
45
・Sharpness
65
・Colour
50
・Tint (G/R)
•• Shops & Shopping Centres
Suitable for shopping malls.
G50
R50
•• Offices & Schools
Suitable for offices and schools.
–– Select either Videos/Images or Text depending on the picture mode.
•• Terminals & Stations
Suitable for bus terminals and train stations.
–– Select either Videos/Images or Text depending on the picture mode.
•• Video Wall
Suitable for environments where videowall display are used.
–– Select either Videos/Images or Text depending on the picture mode.
•• Calibration
In this mode, the brightness, colour, gamma and uniformity settings customised using the colour calibration
programme Color Expert are applied.
–– To apply the Calibration mode properly, make sure you configure the picture quality settings, such as
brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert.
–– To download the Color Expert programme, visit www.samsung.com/displaysolutions.
–– The displayed image may differ depending on the model.
–– If HDR+ Mode is set to On, Picture Mode is disabled.
80
Backlight / Contrast / Brightness
/ Sharpness / Colour / Tint (G/R)
Your product has several options for adjusting picture quality.
――When you make changes to Backlight, Contrast, Brightness, Sharpness, Colour or Tint (G/R), the OSD will be
adjusted accordingly.
――You can adjust and store settings for each external device you have connected to an input on the product.
――Lowering picture brightness reduces power consumption.
MENU m → Picture → ENTER E
――To adjust Colour and Tint (G/R), set Picture Mode to Videos/Images.
Picture
Picture Mode Shops & Shopping Centres
100
・Backlight
・Contrast
70
・Brightness
45
・Sharpness
65
・Colour
50
・Tint (G/R)
G50
R50
–– The displayed image may differ depending on the model.
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Colour Temperature
MENU m → Picture → Colour Temperature → ENTER E
Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K)
――Enabled when Colour Tone is set to Off.
――If Picture Mode is set to Calibration, Colour Temperature is disabled.
Picture
Colour Temperature
10000 K
–– The displayed image may differ depending on the model.
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White Balance
2 Point
Adjust the colour temperature for a more natural picture.
MENU m → Picture → White Balance → ENTER E
•• R-Offset / G-Offset / B-Offset: Adjust each colour’s (red, green, blue) darkness.
•• R-Gain / G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness.
Picture
White Balance
•• Reset: Suitable for environments where videowall display are used.
20 Point Settings
Controls the white balance in 20 point interval by adjusting the red, green, and blue brightness.
–– The displayed image may differ depending on the model.
20 Point
Adjust red, green, and blue luminosity levels in twenty sections for precise white balance optimisation.
•• Off (
) / On (
)
Interval: Select interval to adjust.
Red: Adjust the red level.
Green: Adjust the green level.
Blue: Adjust the blue level.
Reset: Suitable for environments where videowall display are used.
――Some external devices may not support this function.
83
Gamma
Adjust the primary colour intensity.
•• HLG / ST.2084 / BT.1886
――If Picture Mode is set to Calibration, Gamma is disabled.
MENU m → Picture → Gamma → ENTER E
The HLG, ST.2084, and BT.1886 sub functions of Gamma vary depending on the input picture and the HDR+ Mode
value. When HDR+ Mode is set to On, all of HLG, ST.2084, and BT.1886 are available.
Picture
Gamma
・
BT.1886
BT.1886
HLG / ST.2084 / BT.1886
Adjust the HLG, ST.2084, BT.1886 levels of the picture.
0
–– The displayed image may differ depending on the model.
Calibrated value
Select whether to apply the brightness, colour, gamma and uniformity settings customised using the colour
calibration programme Color Expert to the Information and Advertisement modes.
MENU m → Picture → Calibrated value → ENTER E
•• Don't apply / Apply
――To download the Color Expert programme, visit www.samsung.com/displaysolutions.
――If Picture Mode is set to Calibration, Calibrated value is disabled.
Picture
Calibrated value
Don't apply
–– The displayed image may differ depending on the model.
84
――If Picture Mode is set to Calibration, Advanced Settings is disabled.
Advanced Settings
MENU m → Picture → Advanced Settings → ENTER E
Medium
Black Tone
Darker
Flesh Tone
0
RGB Only Mode
Colour Space Settings
Off
Native
Black Tone
Select the black level to adjust the screen depth.
•• Off / Dark / Darker / Darkest
Flesh Tone
Emphasise pink Flesh Tone.
――Enabled when Picture Mode is set to Videos/Images.
HDMI UHD Color
Motion Lighting
Automatically balance the contrast to prevent excessive differences between bright and dark areas.
•• Off / Low / Medium / High
――If Picture Mode is set to Video Wall, Contrast Enhancer is disabled.
Advanced Settings
Contrast Enhancer
Contrast Enhancer
Off
RGB Only Mode
Displays the Red, Green and Blue colour for making fine adjustments to the hue and saturation.
–– The displayed image may differ depending on the model.
•• Off / Red / Green / Blue
――Enabled when Picture Mode is set to Videos/Images.
85
Colour Space Settings
Advanced Settings
Colour Space Settings
Native
HDMI UHD Color
Motion Lighting
Off
HDR+ Mode
Off
–– The displayed image may differ depending on the model.
Configure colour space settings to refine the spectrum of colours on your screen.
――Enabled when Picture Mode is set to Videos/Images.
Colour Space
Choose a colour space.
•• Auto / Native / Custom
――To adjust Colour, Red, Green, Blue and Reset, set Colour Space to Custom.
HDMI UHD Color
Enable to optimise picture quality for HDMI UHD connection.
•• HDMI1 (Off (
) / On (
))
•• HDMI2 (Off ( ) / On ( ))
――It supports only the models with UHD resolution.
――HDMI UHD Color is only available on the QBH, QHH, QMH models.
Motion Lighting
Reduces power consumption by reducing screen brightness when the picture on the screen is in motion.
•• Off / On
HDR+ Mode
Automatically provide an optimal HDR effect based on the video source.
•• Off / On
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Picture Options
Colour Tone
If Picture Mode is set to Text
MENU m → Picture → Picture Options → ENTER E
•• Off / Cool / Standard / Warm
If Picture Mode is set to Videos/Images
Picture Options
Colour Tone
Off
Digital Clean View
HDMI Black Level
Film Mode
Auto Motion Plus Settings
Auto
Auto2
Auto
Local Dimming
Off
Dynamic Backlight
On
•• Off / Cool / Standard / Warm1 / Warm2
――If Picture Mode is set to Calibration, Colour Tone is disabled.
――Settings can be adjusted and stored for each external device connected to an input on the product.
Digital Clean View
Reduce picture noise to avoid distractions such as flickering.
•• Off ( ) / On ( )
――If Picture Mode is set to Calibration, Digital Clean View is disabled.
――Enabled when Picture Mode is set to Videos/Images.
–– The displayed image may differ depending on the model.
87
HDMI Black Level
Picture Options
Colour Tone
Off
Digital Clean View
HDMI Black Level
Film Mode
Auto Motion Plus Settings
Auto
Auto2
Auto
Local Dimming
Off
Dynamic Backlight
On
Selects the black level on the screen to adjust the screen depth.
•• Normal / Low / Auto
Film Mode
This mode is suitable to view movies.
Sets the product to automatically sense and process film signals from all sources and adjust the picture for
optimum quality.
•• Off / Auto1 / Auto2
――This option can be configured if the input source supports 480i, 576i or 1080i.
――This option is not supported when a PC is connected.
――Enabled when Picture Mode is set to Videos/Images.
–– The displayed image may differ depending on the model.
88
Auto Motion Plus Settings
Picture Options
Colour Tone
Off
――Enabled when Picture Mode is set to Videos/Images.
Digital Clean View
HDMI Black Level
Film Mode
Auto Motion Plus Settings
Enhance picture sharpness to optimise for fast-moving images.
――Auto Motion Plus Settings is only available on the QHH models.
Auto
Auto2
Auto
Local Dimming
Off
Dynamic Backlight
On
–– The displayed image may differ depending on the model.
Auto Motion Plus
Removes blur and judder from scenes with larger amounts of rapid movement to provide a clearer picture.
The menu names may vary depending on the country.
Off: Switches Auto Motion Plus off.
Auto: Sets Auto Motion Plus to Auto mode.
Custom: Use to reduce the afterimage and judder as much as you want.
•• Blur Reduction: Use to reduce the afterimage as much as you want.
–– Enabled when LED Clear Motion is set to Off.
–– This is only supported if the Auto Motion Plus is set to Custom.
•• Judder Reduction: Use to reduce the judder as much as you want.
–– Enabled when LED Clear Motion is set to Off.
–– This is only supported if the Auto Motion Plus is set to Custom.
•• LED Clear Motion: Use to reduce the judder as much as you want.
–– This is only supported if the Auto Motion Plus is set to Custom.
Local Dimming
Automatically adjust brightness of individual areas on screen for maximum contrast.
――Local Dimming is only available on the QHH models.
•• Off / Low / Standard / High
89
Dynamic Backlight
Picture Options
Colour Tone
Off
Digital Clean View
HDMI Black Level
Film Mode
Auto Motion Plus Settings
Auto
Auto2
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
•• Off / On
――Dynamic Backlight is only available on the DBJ, QBH, QMH models.
――The default values of the Dynamic Backlight function in each Picture Mode are as follows:
Dynamic Backlight
Picture Mode
Picture Mode settings
Off
Shops & Shopping Centres, Offices &
Schools, Terminals & Stations, Video Wall
Text
Video Wall
Videos/Images
Auto
Local Dimming
Off
Dynamic Backlight
On
Calibration
On
Shops & Shopping Centres, Offices &
Schools, Terminals & Stations
Videos/Images
–– The displayed image may differ depending on the model.
90
Picture Size Settings
Choose size and aspect ratio picture displayed on screen.
MENU m → Picture → Picture Size Settings → ENTER E
Picture Size Settings
Picture Size
・Fit to screen
Picture Size
Different screen adjustment options are displayed depending on the current input source.
――Available ports may differ depending on the model.
•• 16:9 Standard: Sets the picture to 16:9 Standard wide mode.
16:9 Standard
Off
・Zoom and Position
–– The displayed image may differ depending on the model.
•• Custom: Changes the resolution to suit the user's preferences.
•• 4:3: Sets the picture to basic (4:3) mode.
――Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention (screen
burn) which is not covered by the warranty.
Fit to screen
Adjusts the picture position. When selected, the full programme image will be displayed. No part of the image will
be cut off.
•• Off / On / Auto
Zoom and Position
Adjusts the picture zoom and position. This option is available when the input source is set to DVI, HDMI 1, HDMI 2
(1080i/1080p), DisplayPort. Picture Size must be set to Custom for the option to be available.
――If you want to reset the picture to its original position, select Reset in the Zoom and Position screen. The picture
will be set to its default position.
――The QHH models do not support DVI mode.
――The DBJ models do not support DisplayPort mode.
91
Reset Picture
Resets your current picture mode to its default settings.
MENU m → Picture → Reset Picture → ENTER E
Picture
Reset Picture
–– The displayed image may differ depending on the model.
92
Chapter 07
OnScreen Display
Display Orientation
Onscreen Menu Orientation
Configure the menu screen.
MENU m → OnScreen Display → Display Orientation → ENTER E
•• Landscape: Display the menu in landscape mode (default).
•• Portrait: Display the menu in portrait mode on the right side of the product screen.
Display Orientation
Onscreen Menu Orientation
Landscape
Source Content Orientation
Landscape
Aspect Ratio
Full Screen
Source Content Orientation
Rotate the product screen orientation.
•• Landscape: Display the screen in landscape mode (default).
•• Portrait: Display the screen in portrait mode.
Aspect Ratio
–– The displayed image may differ depending on the model.
Set the rotated screen to be either full screen or original.
•• Full Screen: Display the rotated screen in full screen.
•• Original ratio: Display the rotated screen in the original aspect ratio.
――Available only when Onscreen Menu Orientation is set to Portrait.
――Available only when Source Content Orientation is set to Portrait.
93
Screen Protection
Auto Protection Time
MENU m → OnScreen Display → Screen Protection → ENTER E
Screen Protection
Auto Protection Time
Off
Screen Burn Protection
If the screen displays a still image for a certain period of time you define, the product activates the screen saver to
prevent the formation of burnt in ghost images on the screen.
•• Off / 2 hours / 4 hours / 6 hours / 8 hours / 10 hours
Screen Burn Protection
To reduce the possibility of screen burn, this unit is equipped with Screen Burn Protection screen burn prevention
technology.
Screen Burn Protection moves the picture slightly on the screen.
The Screen Burn Protection Time setting allows you to programme the time between movements of the picture in
minutes.
–– The displayed image may differ depending on the model.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
――Pixel Shift is only available on the QBH, QHH, QMH models.
•• Pixel Shift (Off ( ) / On ( ))
――Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
•• Horizontal: Sets how many pixels the screen moves horizontally.
•• Vertical: Sets how many pixels the screen moves vertically.
•• Time: Set the time interval for performing the horizontal or vertical movement, respectively.
Available Pixel Shift Settings and Optimum Settings.
Available Settings
Optimum Settings
Horizontal (pixels)
0~4
4
Vertical (pixels)
0~4
4
Time (minute)
1 minute ~ 4 minutes
4 minutes
――The Pixel Shift value may differ depending on the product size and mode.
――Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a
defect in the product.
94
Timer
Screen Burn Protection
You can set the timer for Screen Burn Protection.
Pixel Shift
The Screen Burn Protection feature stops automatically after a specified period of time.
Timer
Timer
Immediate display
Off
Off
Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
–– The displayed image may differ depending on the model.
Interval: Display the image retention-preventive pattern set in Mode for a specified period of time (from Start Time
to End Time).
――Mode, Period, Time, Start Time and End Time are enabled only when Timer is set to Repeat or Interval.
•• Mode: Select a screen protective pattern to display.
–– Pixel: Pixels on the screen alternate black continuously.
–– Rolling bar: A vertical bar moves left to right.
–– Fading screen: The entire screen becomes brighter, then darker.
――The Rolling bar and Fading screen patterns appear only once regardless of the specified repeat period or
time.
•• Period: Specify the time interval to activate the Screen Burn Protection function.
――The option is enabled when Repeat is selected for Timer.
•• Time: Specify the duration to keep the Screen Burn Protection function on.
――Enabled when Timer is set to Repeat and Mode is set to Pixel.
•• Start Time: Set the start time to activate the screen protection function.
――The option is enabled when Interval is selected for Timer.
•• End Time: Set the end time to deactivate the screen protection function.
――The option is enabled when Interval is selected for Timer.
95
Immediate display
Screen Burn Protection
Select the screen saver you want to display immediately.
Pixel Shift
•• Off / Pixel / Rolling bar / Fading screen
Timer
Immediate display
Off
–– The displayed image may differ depending on the model.
96
Message Display
Source Info
Select whether to display the source OSD when the input source changes.
MENU m → OnScreen Display → Message Display → ENTER E
•• Off / On
No Signal Message
Message Display
Source Info
On
No Signal Message
On
MDC Message
On
Download Status Message
Off
–– The displayed image may differ depending on the model.
Select whether to display the no-signal OSD when no signal is detected.
•• Off / On
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC.
•• Off / On
Download Status Message
Select to display the status when downloading content from a server or other device.
•• Off / On
97
Language
Set the menu language.
――A change to the language setting will only be applied to the onscreen menu display. It will not be applied to
other functions on your PC.
MENU m → OnScreen Display → Language → ENTER E
OnScreen Display
Language
English
–– The displayed image may differ depending on the model.
Reset OnScreen Display
This option returns the current settings under OnScreen Display to the default factory settings.
MENU m → OnScreen Display → Reset OnScreen Display → ENTER E
OnScreen Display
Reset OnScreen Display
–– The displayed image may differ depending on the model.
98
Chapter 08
Sound Adjustment
Configure the sound (Sound) settings for the product.
Sound Mode
You can select a sound mode to suit your personal preferences.
•• Standard: Selects the normal sound mode.
MENU m → Sound → Sound Mode → ENTER E
•• Movie: Provides the best sound for movies.
•• Clear Voice: Emphasises voices over other sounds.
Sound
Sound Mode
•• Music: Emphasises music over voices.
Standard
•• Amplify: Increase the intensity of high-frequency sound to allow a better listening experience for the hearing
impaired.
――If Sound Output is set to External and Receiver (HDMI), Sound Mode is disabled.
Balance
Equaliser
HDMI Sound
Sound on Video Call
Sound Output
AV(HDMI)
Current Source
Internal
Auto Volume
–– The displayed image may differ depending on the model.
99
Balance
HDMI Sound
MENU m → Sound → Balance → ENTER E
MENU m → Sound → HDMI Sound → ENTER E
Adjust speaker volume levels for sound balance optimisation.
Select whether to hear from AV(HDMI) or PC(DVI).
•• Balance L/R: Adjusts the balance between the right and left speaker.
•• Reset: Resets the balance to its default settings.
――If Sound Output is set to External and Receiver (HDMI), Balance is disabled.
Equaliser
•• AV(HDMI) / PC(DVI)
――HDMI Sound is only available on the DBJ, QBH, QMH models.
Sound on Video Call
MENU m → Sound → Sound on Video Call → ENTER E
MENU m → Sound → Equaliser → ENTER E
Select sound output to listen to during a video call.
Adjust the equaliser to customise the volume and pitch, and enhance the richness of the sound
output.
•• Current Source / Video Call
――Sound on Video Call is only available on the DBJ, QBH, QMH models.
•• 100 Hz / 200 Hz / 500 Hz / 1 kHz / 2 kHz / 5 kHz / 10 kHz (Bandwidth Adjustment): Adjusts
the level of specific bandwidth frequencies.
•• Reset: Resets the equaliser to its default settings.
――Available only when Sound Mode is set to Standard.
――If Sound Output is set to External and Receiver (HDMI), Equaliser is disabled.
100
Sound Output
Auto Volume
MENU m → Sound → Sound Output → ENTER E
MENU m → Sound → Auto Volume → ENTER E
Select speakers for sound output.
The volume can vary depending on the channel.
•• Internal / External / Receiver (HDMI)
――When you set Sound Output to External and Receiver (HDMI), the products speakers are
Automatically equalise the volume level when switching to another channel.
turned off.
You will hear sound through the external speakers only. When the Sound Output is set to
Internal, both the product speakers and the external speakers are on. You will hear sound
through both.
•• Off ( ) / On ( )
――To use the volume control of a connected source device, set Auto Volume to Off.
――If Sound Output is set to External and Receiver (HDMI), Auto Volume is disabled.
――If there is no video signal, both the products speakers and the external speakers will be
mute.
Reset Sound
MENU m → Sound → Reset Sound → ENTER E
The displayed image may differ depending on the model. Reset all sound settings to the factory
defaults.
101
Chapter 09
Network
Network Status
Open Network Settings
MENU m → Network → Network Status → ENTER E
MENU m → Network → Open Network Settings → ENTER E
You can check the current network and Internet status.
Configure network settings to use various smart hub features such as Internet search, content
sharing through a home network and feature updates.
Network Type
•• Wireless / Wired
102
Network Settings (Wired)
•• Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network
wall outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable.
See the diagram below.
RJ45
LAN
External Modem
The Modem Port on the Wall
LAN
The LAN Port on the Wall
(ADSL / VDSL)
RJ45
LAN Cable
Modem Cable
LAN Cable
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an IP Sharer which is connected to an external modem. Use LAN cable for the
connection. See the diagram below.
The Modem Port on the Wall
External Modem
IP Sharer
(ADSL / VDSL)
(having DHCP server)
LAN
RJ45
If you have a Dynamic Network, you should use an ADSL modem or router that supports
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
needs to access the Internet so you do not have to enter them manually. Most home networks
are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you
must enter the IP address, subnet mask, gateway, and DNS values manually on your product
Cable Setup Screen when you set up the network connection. To get the IP address, subnet
mask, gateway, and DNS values, contact your Internet Service Provider (ISP).
If you have a Windows computer, you can also get these values through your computer.
――You can use ADSL modems that support DHCP if your network requires a Static IP address.
――ADSL modems that support DHCP also let you use Static IP addresses.
Modem Cable
LAN Cable
LAN Cable
103
Set the network connection to use Internet services such as perform software upgrades.
2
In the pop-up menu that appears, click Status.
Automatic Open Network Settings (Wired)
3
On the dialog that appears, click the Support tab.
Connect to the network using a LAN cable.
4
On the Support Tab, click the Details button. The Network connection values are
Make sure a LAN cable is connected first.
displayed.
How to set up automatically
1
Set Network Type to Wired from the Open Network Settings page.
2
The network test screen appears and verifies the network connection.
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
――If the connection process fails, check the LAN port connection.
――If the automatic process cannot find the network connection values or if you want to set the
connection manually, go to the next section, network setup.
How to set up manually
1
Set Network Type to Wired from the Open Network Settings page.
2
The network test screen appears and the verification process starts. Press Cancel. The
verification process stops.
3
Select IP Settings on network connection screen. The IP Settings screen appears.
4
Select the field at the top, press E, and then set IP setting to Enter manually. Repeat the
entry process for each field in the IP Address.
Manual Open Network Settings (Wired)
――Setting IP setting to Enter manually automatically changes DNS setting to Enter
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1
Right click the Network icon on the bottom right of the screen.
manually.
5
When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
6
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
104
Network Settings (Wireless)
Connecting to a Wireless Network
Wireless IP sharer
(router having DHCP server)
The LAN Port on the Wall
LAN Cable
Automatic Network Setup (Wireless)
Most wireless networks have an optional security system that requires devices that access the
network to transmit an encrypted security code called an Access or Security Key. The Security
Key is based on a Pass Phrase, typically a word or a series of letters and numbers of a specified
length you were asked to enter when you set up security for your wireless network. If you use
this method of setting up the network connection, and have a Security Key for your wireless
network, you will have to enter the Pass Phrase during the the automatic or manual setup
process.
How to set up automatically
1
Set Network Type to Wireless from the Open Network Settings page.
2
The Network function searches for available wireless networks. When done, it displays a
list of the available networks.
Samsung recommends using IEEE 802.11n. When you play video over a network connection, the
video may not play smoothly.
――Select a channel for the wireless IP sharer that is not currently being used. If the channel set
3
button twice.
for the wireless IP sharer is currently being used by another device nearby, this will result in
interference and communication failure.
――If the desired wireless router does not appear, select Refresh to search again.
――Your product supports only the following wireless network security protocols.
If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is
set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products
will not support a connection in compliance with new Wi-Fi certification specifications.
――If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
4
――Connection Methods: You can setup the wireless network connection in three ways.
If the Enter the password for (AP Name). screen appears, go to step 5. If you select a
wireless router that does not have security, go to step 7.
――If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the
network via PBC (Push Button Configuration) or PIN (Personal Identification Number). WPS
will automatically configure the SSID and WPA key in either mode.
In the list of networks, press the ▲ or ▼ button to select a network, and then press the E
5
If the router has security, enter the Enter the password for (AP Name). (Security key or
PIN).
Auto Setup (Using the Auto Network Search function), Manual Setup, Use WPS
105
6
When done, use the right arrow button to move the cursor to Done, and then press E.
How to set up manually
The network connection screen appears and the verification process starts.
1
Set Network Type to Wireless from the Open Network Settings page.
2
The Network function searches for available wireless networks. When done, it displays a
――A connection with the router is established, but the Internet cannot be accessed.
7
When the connection has been verified, the “Success! Your device is connected to the
list of the available networks.
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
3
In the list of networks, press the u or d button to select a network, and then press the
E button twice.
Manual Network Setup (Wireless)
――If the desired wireless router does not appear, select Refresh to search again.
Offices may use static IP addresses.
――If the router cannot be found after retrying, select the Stop button.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
The Add Network button appears.
4
wireless router that does not have security, go to step 7.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1
Right click the Network icon on the bottom right of the screen.
2
In the pop-up menu that appears, click Status.
3
On the dialog that appears, click the Support tab.
4
On the Support Tab, click the Details button. The Network connection values are
If the Enter the password for (AP Name). screen appears, go to step 5. If you select a
5
If the router has security, enter the Enter the password for (AP Name). (Security key or
PIN).
6
When done, use the right arrow button to move the cursor to Done, and then press E.
The network connection screen appears and the verification process starts.
7
Select Cancel while network connections are being attempted. This will stop the
connection.
displayed.
8
Select IP Settings on network connection screen. The IP Settings screen appears.
9
Select the field at the top, press E, and then set IP setting to Enter manually. Repeat the
entry process for each field in the IP Address.
――Setting IP setting to Enter manually automatically changes DNS setting to Enter
manually.
106
10 When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
11
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
Use WPS
How to set up using Use WPS
If your router has a Use WPS button, follow these steps.
1
Set Network Type to Wireless from the Open Network Settings page.
2
Select Use WPS, press E, and then press E again.
3
Press the WPS or PBC button on your wireless router withine the next two minutes. Your
product automatically acquires all the network setting values it needs and connects to
your network.
4
The network connection screen appears, and network setup is done.
107
Server Network Settings
Proxy server
Set up your proxy server connection and related functions.
MENU m → Network → Server Network Settings → ENTER E
Connect to server
Off / On
•• Address / Port / ID / Password
――Address / Port / ID and Password are enabled only when Proxy server is set to On.
To run Player connect to a network.
•• Server Address / TLS / Port
――If the TLS option is enabled, the server is configured to use https and data transfer is
encrypted.
――Enter the server IP address and port number. Use 7001 as the port number. (If unable to
connect to the server using port number 7001, check with your server administrator to find
the correct port number and then change the port number.)
MagicInfo Mode
Device Name
MENU m → Network → Device Name → ENTER E
Select or enter a device name.
This name can be shown on network remote controls over the network.
•• [Signage] Display1 ~ 6 / User Input
Select the appropriate MagicInfo Mode depending on the environment where you are using the
product.
•• Lite / Premium
Server Access
Select a method to connect the server network.
•• Allow / Deny
FTP Mode
Specify the FTP operating mode.
•• Active / Passive
108
Chapter 10
System
Accessibility
MENU m → System → Accessibility → ENTER E
System
Accessibility
Start Setup
High Contrast
Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the
option is selected.
•• Off (
) / On (
)
Enlarge
Set whether to enlarge highlighted item in Menu.
•• Off (
) / On (
)
Touch Control
Time
Auto Source Switching
Power Control
Eco Solution
–– The displayed image may differ depending on the model.
109
Start Setup
Go through the initial setup steps like you did the first time you used this product.
――Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
MENU m → System → Start Setup → ENTER E
――Change the PIN to keep your device secure.
System
Start Setup
–– The displayed image may differ depending on the model.
Touch Control
Set the functions related to touch control.
MENU m → System → Touch Control → ENTER E
Touch Control
Prevent touch gestures from controlling your device.
•• Off / On
Touch Control
Touch Control
Off
Admin Menu Lock
Admin Menu Lock
Off
Set the Admin Menu Lock to display the administrator settings menu when you tap and hold the finger on the
screen.
•• Off / On
――Available only when Touch Control is set to On.
–– The displayed image may differ depending on the model.
110
Time
You can configure Clock Set or DST. Configure various time-related settings.
――Press the INFO button if you want to view the current time.
MENU m → System → Time → ENTER E
Clock Set
Select Clock Set. Select Date or Time, and then press E.
Time
Clock Set
DST
Power On Delay
Off
0
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
buttons to move from one entry field to the next. Press E when done.
――You can set the Date and Time directly by pressing the number buttons on the remote control.
DST
Switches the DST (Daylight Saving Time) function on or off.
Off / On
–– The displayed image may differ depending on the model.
•• Start Date: Set the start date of Daylight Saving Time.
•• End Date: Set the end date of Daylight Saving Time.
•• Time Offset: Select the correct time offset your timezone.
――Start Date, End Date and Time Offset are enabled only when DST is set to On.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).
111
Auto Source Switching
Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the
display will automatically search the different video input sources for active video.
MENU m → System → Auto Source Switching → ENTER E
Auto Source Switching
When the Auto Source Switching is On, the display video source will automatically be searched for active video.
Auto Source Switching
The Primary Source selection will be activated, if the current video source is not recognised.
Auto Source Switching
Off
Primary Source Recovery
Off
Primary Source
All
Secondary Source
DisplayPort
Secondary Source selection will become active, if no primary video source is available.
If both the primary and secondary input sources are not recognised, the display will perform two searches for an
active source, each search checking the primary and then secondary source. If both searches fail, the display will
return to the first video source and display a message indicating that there is no signal.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is connected.
――The Primary Source Recovery function is disabled if Primary Source is set to All.
–– The displayed image may differ depending on the model.
Primary Source
Specify Primary Source for the automatic input source.
Secondary Source
Specify Secondary Source for the automatic input source.
――The Secondary Source function is disabled if Primary Source is set to All.
112
Power Control
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
MENU m → System → Power Control → ENTER E
PC module power
Power Control
Auto Power On
Off
PC module power
Max. Power Saving
On
Standby Control
On
Network Standby
Off
Power Button
•• Off / On
Power on only
The PC module can be turned on/off separately from the LFD.
――PC module power is only available on the DBJ, QBH, QMH models.
Synced power-on
Set to Off to turn on the PC module without turning on the LFD.
•• Off / On
Synced power-off
Set to Off to turn off the PC module without turning off the LFD.
•• Off / On
–– The displayed image may differ depending on the model.
Max. Power Saving
Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.
•• Off / On
113
Standby Control
Power Control
Auto Power On
Off
PC module power
You can set the screen standby mode to be applied when an input signal is received.
•• Auto
Power-saving mode will activate if no input signals are detected even though a source device is connected to
the display.
Max. Power Saving
On
The message No Signal will appear if no source device is connected.
Standby Control
On
•• Off
The message No Signal will appear if no input signals are detected.
Network Standby
Off
Power Button
Power on only
――If No Signal is displayed although a source device is connected, check the cable connection.
――If No Signal Message is set to Off, the No Signal message does not appear.
If this is the case, set No Signal Message to On.
•• On
Power-saving mode will activate if no input signals are detected.
–– The displayed image may differ depending on the model.
Network Standby
This feature keeps the network power on when the product turns off.
•• Off / On
Power Button
The power button can be set to either turn on the power or turn on/off the power.
•• Power on only: Set the power button to turn on the power.
•• Power on and off: Set the power button to turn on/off the power.
114
Eco Solution
Energy Saving Mode
Reduce the power consumption by adjusting the screen brightness.
MENU m → System → Eco Solution → ENTER E
•• Off / Low / Medium / High
Eco Sensor
Eco Solution
Energy Saving Mode
Off
To enhance your power savings, the picture settings will automatically adapt to the light in the room.
Eco Sensor
On
Eco Sensor
Screen Lamp Schedule
Off
Automatically optimises signage screen brightness in response to the room lighting.
No Signal Power Off
Auto Power Off
15 minutes
Off (Recommended)
•• Off / On
――If the screen contrast is not sufficient, set the Eco Sensor to Off. If the Eco Sensor is Off, it may not comply with
energy standards.
Minimum Backlight
–– The displayed image may differ depending on the model.
Set the minimum brightness for the signage screen. This function only works if its value is lower than the value set
in the Picture menu's Backlight setting.
――If Eco Sensor is On, the display brightness may change (become slightly darker or brighter) depending on the
surrounding light intensity.
115
Screen Lamp Schedule
Eco Solution
Energy Saving Mode
Off
Screen Lamp Schedule
Eco Sensor
On
Enable or disable the lamp schedule.
Screen Lamp Schedule
Off
No Signal Power Off
Auto Power Off
15 minutes
Off (Recommended)
•• Off / On
Schedule 1, Schedule 2
Time
The panel brightness will change to the brightness set in Lamp at a specified time.
Lamp
–– The displayed image may differ depending on the model.
Adjust the panel brightness. A value closer to 100 makes the panel brighter.
•• 0 ~ 100
No Signal Power Off
Save power by turning the device off when no signal is received from any source.
•• Off / 15 minutes / 30 minutes / 60 minutes
――This function does not operate if the display is in the standby mode.
――The product will automatically power off at a specified time. The time can be changed as required.
Auto Power Off
The product will automatically turn off if you don’t press a button on the remote or touch a button on product front
panel within select hours to prevent overheating.
•• Off (Recommended) / 4 hours / 6 hours / 8 hours
116
Temperature Control
This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 77 °C.
MENU m → System → Temperature Control → ENTER E
System
Temperature Control
The recommended operating temperature for this product is 75 to 80 °C (based on an ambient temperature of 40
°C).
――The screen will become darker if the current temperature exceeds the specified temperature limit. If the
temperature continues to rise, the product will power off to prevent overheating.
77
–– The displayed image may differ depending on the model.
117
External Device Manager
Manage external devices connected to your signage.
――External Device Manager is only available on the QBH, QHH, QMH models.
MENU m → System → External Device Manager → ENTER E
Keyboard Manager
External Device Manager
Keyboard Manager
Device Connection Manager
Set up keyboards to use with your signage. You can add keyboards and configure their setting.
Add Bluetooth Keyboard
Connect a Bluetooth keyboard to your signage.
Keyboard Language
Set the language of your keyboard.
–– The displayed image may differ depending on the model.
Keyboard type
Set the type of your keyboard.
Device Connection Manager
Allow devices, like smartphones and tablets, on your network to share content with your signage.
Access Notification
Display a notification when a device is connected for the first time.
Turn off Access Notification to connect devices automatically.
•• Off / First Time Only / Always On
Device List
View and manage connected devices.
118
Play via
Select the appropriate Play via mode depending on the environment where you are using the product.
The home screen may be different depending on the setting.
MENU m → System → Play via → ENTER E
•• MagicInfo / URL Launcher
System
Play via
MagicInfo
–– The displayed image may differ depending on the model.
Change PIN
MENU m → System → Change PIN → ENTER E
The Change PIN screen will appear.
Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN again..
The product has memorised your new PIN.
――Default password: 0 - 0 - 0 - 0
――Change the PIN to keep your device secure.
System
Change PIN
–– The displayed image may differ depending on the model.
119
Security
Safety Lock On
――Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
MENU m → System → Security → ENTER E
――Change the PIN to keep your device secure.
Turn Safety Lock On on or off. Safety Lock On restricts the actions that can be carried out by the remote control. The
correct PIN must be entered to turn Safety Lock On off.
Security
Safety Lock On
・ Power On Button
On
Button Lock
Off
USB Auto Play Lock
Off
Mobile Connection Lock
Off
Remote Management
Network Port
Allow
On
–– The displayed image may differ depending on the model.
Power On Button
Turn on this feature to enable the remote control's Power button to turn on the device while Safety Lock On is
enabled.
•• Off / On
Button Lock
This menu can be used to lock the buttons on the product.
Only the remote control can control the product if Button Lock is set to On.
•• Off / On
USB Auto Play Lock
Select whether to automatically play MagicInfo content saved on a connected USB device.
•• Off
Play MagicInfo content saved on the USB device automatically.
•• On
Do not play MagicInfo content saved on the USB device automatically.
――Connecting a USB device containing MagicInfo content displays "USB Auto Play Lock : On" for five seconds.
120
Mobile Connection Lock
Security
Mobile Connection Lock
Remote Management
Off
Allow
Network Port
On
USB Port
On
–– The displayed image may differ depending on the model.
Restrict other devices on your network, such as smart phones and tablets, to share content with your signage.
•• Off / On
Remote Management
You can Allow or Deny external commands to access your device via a network.
•• Deny / Allow
――The changed setting remains even after the product is turned off and on using the Panel key or Power switch.
Network Port
Block external network access. You can register networks on the server to allow access.
•• Off / On
USB Port
Block connection to external USB ports.
•• Off / On
121
General
Smart Security
The security provided to protect your display device and connected storage devices against viruses includes.
MENU m → System → General → ENTER E
Scan
Inspect your display device and connected storage devices to check for viruses.
General
Smart Security
Isolated List
Anynet+ (HDMI-CEC)
This is the list of items that have been Isolated for containing viruses.
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
Empty Storage
Irregular Video Wall
Off
Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your
Samsung product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+
feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
•• Off ( ) / On ( )
――You can only control Anynet+ devices using the product remote control, not the buttons on the product.
――The product remote control may not work under certain conditions. If this occurs, reselect the Anynet+ device.
――Anynet+ works when the AV device supporting Anynet+ is in the standby or on status.
–– The displayed image may differ depending on the model.
――Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3 devices of the same type.
122
Troubleshooting for Anynet+
Problem
Anynet+ does not work.
Possible Solution
•• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
•• Check if the Anynet+ device power cord is properly connected.
•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.
•• Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
•• Check whether the remote control is Anynet+ compatible.
•• Anynet+ doesn’t work in certain situations. (initial setup)
•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your
product off and on again.
•• Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+.
•• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC) is set to On
in the System menu.
I want to exit Anynet+.
•• Press the SOURCE button on the product remote control and select a non- Anynet+ device.
The message “Disconnecting
Anynet+ device ...” appears on the
screen.
•• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
The Anynet+ device does not play.
•• You cannot use the play function when initial setup is in progress.
The connected device is not
displayed.
•• Check whether or not the device supports Anynet+ functions.
•• Use the remote control after the product has completed Anynet+ configuration or has finished switching to
Anynet+.
•• Check whether or not the HDMI cable is properly connected.
•• Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
•• Search Anynet+ devices again.
•• Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.
•• Some HDMI cables may not support Anynet+ functions.
•• If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected,
please repeat the device scan.
123
HDMI Hot Plug
General
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
Smart Security
•• Off / On
Anynet+ (HDMI-CEC)
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
You can download, select, and set the display time of a custom logo that appears when the product turns on.
•• Custom Logo
――You can select a custom logo (image/video) or turn off the custom logo display.
――You must download the custom logo from an external USB device to set the custom logo.
Empty Storage
Irregular Video Wall
Custom Logo
Off
•• Logo Display Time
――If the type of custom logo is Image, you can set the Logo Display Time.
•• Download Logo File
――You can download a custom logo into the product from an external USB device.
–– The displayed image may differ depending on the model.
――The file name of the custom logo you want to download must be saved as “samsung” in all small letters.
――When there are multiple numbers of external USB connections, the product will attempt to download the
custom logo from the last device that has been connected to the product.
Custom logo file restrictions
•• For image type custom logo, only bitmap files (aRGB 32bpp format) are supported.
•• The resolution of the image type custom logo must be between a minimum of 64x64 and the maximum
screen resolution. (Horizontal/Vertical values of the resolution must be multiples of 4.)
•• For video type custom logo, only TS Stream types are supported.
•• The maximum supported video file is 150 MB. The recommended length of a video file is 20 seconds or less.
124
Game Mode
General
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming
experience by selecting game mode.
Smart Security
•• Off ( ) / On ( )
――Precautions and limitations for Game Mode
Anynet+ (HDMI-CEC)
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
Empty Storage
Delete files to make space for new content. Recently played files will not be deleted.
Empty Storage
Irregular Video Wall
To disconnect the game console and connect another external device, set Game Mode to Off in the setup menu.
Off
Irregular Video Wall
Equalise the luminance of the irregular video wall with both landscape and portrait orientation.
–– The displayed image may differ depending on the model.
•• Off / On
――Irregular Video Wall is only available on the QHH models.
125
Reset System
This option returns the current settings under system to the default factory settings.
MENU m → System → Reset System → ENTER E
System
Reset System
–– The displayed image may differ depending on the model.
126
Chapter 11
Support
Software Update
Contact Samsung
MENU m → Support → Software Update → ENTER E
MENU m → Support → Contact Samsung → ENTER E
The Software Update menu lets you upgrade your product software to the latest version.
――Be careful not to turn off the power until the upgrade is complete. The product will turn off
View this information when your product does not work properly or when you want to upgrade
the software.
and on automatically after completing the software upgrade.
――When you upgrade software, all video and audio settings you have made will return to their
default settings. We advise you to write down your settings so that you can easily reset them
after the upgrade.
Update Now
Update the software to the latest version.
――Current version: This is the software version already installed in the product.
Auto update
You can find information regarding our call centres and how to download products and
software.
――Contact Samsung and find the product Model Code and Software Version.
Reset All
MENU m → Support → Reset All → ENTER E
This option returns all the current settings for a display to the default factory settings.
This feature automatically updates the product when not in use.
•• Off (
) / On (
)
127
Chapter 12
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
–– Before calling Samsung Customer
Service Centre, test your product
as follows. If the problem persists,
contact Samsung Customer Service
Centre.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
–– If the screen remains blank, check
the PC system, video controller and
cable.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Signal is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected
(refer to Supported Resolutions).
128
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connection is
secure.
Blank spaces are found on all four sides of the screen when
an HDMI or HDMI-DVI cable is connected to the product
and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
Screen issue
The power LED is off. The screen will not switch on.
Make sure that the power cord is connected.
No Signal is displayed on the screen.
Check that the product is connected correctly with a cable.
Check that the device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly. In this case,
connect it with the HDMI Hot Plug function turned On.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
The images on the screen look distorted.
Check the cable connection to the product.
129
Screen issue
The screen is not clear. The screen is blurry.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky.
There are shadows or ghost images left on the screen.
Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to the
Additional Information on the product menu and the Standard Signal Mode Table.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
Screen colour is inconsistent.
Go to Picture and adjust the Colour Space Settings settings.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
The product will turn off automatically.
If a PC is connected to the product, check the power status of the PC.
Press any key on the keyboard or move the mouse to return to the previous screen.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off
after 10 to 15 minutes.
Picture quality of the product is different from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-definition (HD) picture quality.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does
not mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital
products.
130
Screen issue
The brightness and colour do not look normal.
Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and
Sharpness.
Go to System and adjust the Eco Solution settings.
Reset the screen settings to the default settings.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.
Contact a Samsung Service Centre to resolve the issue.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
The screen cannot be displayed in full screen.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
A video with an aspect ratio different from the product can cause black bars at the top and
bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your
PC sound card or software programme.
131
Sound issue
Video is available but there is no sound.
If an HDMI cable is connected, check the audio output settings on the PC.
Go to Sound and change Sound Output to Internal.
If a source device is used
•• Make sure the audio cable is properly connected to the audio input port on the product.
•• Check the audio output settings for the source device.
(For example, if an HDMI cable is connected to the monitor, the audio setting for the
cable box may need to be changed to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
There is static coming from the speakers.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
132
Remote control issue
The remote control does not work.
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a
wall, it is recommended to use right-angle cables.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "The
defined resolution is not supported." appears.
The message "The defined resolution is not supported." appears if the input source resolution
exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
DVI cables do not transmit sound data.
Make sure to connect the audio cable to the correct input jack to enable audio.
133
Other issue
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is
connected to the product via an HDMI (RGB signal) cable.
There is no sound in HDMI mode.
Displayed picture colours may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognise HDMI signals that do not include
sound. In this case, manually select a sound input.
DVI PC
HDMI-CEC does not work.
Sound input
Screen mode
Audio In (Stereo ports)
PC settings
To use several external devices compatible with the HDMI-CEC feature that are connected to
the HDMI IN ports on the product, turn off the HDMI-CEC features on all the external devices.
External devices include Blu-ray and DVD players.
Operating an external device when its HDMI-CEC feature is enabled may automatically stop
other external devices.
To change HDMI-CEC settings, refer to the device user guide or contact the device
manufacturer for assistance.
In power-saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to System → Power Control and set Max. Power Saving to Off. Alternatively, configure the
PC display output settings again. Ensure the set is turned on.
When booting the PC with the input source set to
DisplayPort, the BIOS and booting screens do not appear.
Boot the PC when the set is turned on or when the input source is not DisplayPort.
134
Q&A
Question
How can I change the frequency?
Answer
Set the frequency on your graphics card.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust
resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display
→ Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor
Settings.
–– Refer to the user manual for your
PC or graphics card for further
instructions on adjustment.
•• Windows 10: Go to Settings → System → Display → Advanced display settings → Display
adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust
Resolution and adjust the resolution.
•• Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display
→ Adjust Resolution and adjust the resolution.
•• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust
the resolution.
How do I set powersaving mode?
•• Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization
→ Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 8: Set power-saving mode in Settings → Control Panel → Appearance and
Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.
•• Windows 10: Set power-saving mode in Settings → Personalization → Lock screen →
Screen timeout settings → Power & sleep or BIOS SETUP on the PC.
135
Chapter 13
Specifications
General
Model Name
Panel
DB43J
QM49H
Size
107.9 cm
123.2 cm
123.2 cm
Display area
940.89 mm (H) x 529.25 mm (V)
1073.779 mm (H) x 604.00 mm (V)
1073.78 mm (H) x 604.00 mm (V)
Model Name
Panel
DB49J
QH55H / QM55H
QB65H / QH65H / QM65H
QB75H
Size
138.7 cm
163.8 cm
189.3 cm
Display area
1209.60 mm (H) x 680.40 mm (V)
1428.48 mm (H) x 803.52 mm (V)
1650.24 mm (H) x 928.26 mm (V)
Power Supply
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating
Temperature : 0 °C – 40 °C (32 °F – 104 °F)
* For installing the housing, keep the internal temperature at 40 °C or below.
Humidity : 10% – 80%, non-condensing
Storage
Temperature : -20 °C – 45 °C (-4 °F – 113 °F)
Humidity : 5% – 95%, non-condensing
136
――Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system
optimises the monitor settings. Monitor installation takes place automatically. However, you can customise the installation settings if desired.
――Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does
not affect product performance.
――This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate
measures.
――For detailed device specifications, visit the Samsung Electronics website.
137
Preset Timing Modes
――This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
――Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the
vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product.
–– Horizontal Frequency
The time required to scan a single
line from the left to the right side of
the screen is called a horizontal cycle.
The reciprocal number of a horizontal
cycle is called horizontal frequency.
Horizontal frequency is measured in
kHz.
–– Vertical Frequency
The product displays a single image
multiple times per second (like a
fluorescent light) to display what
the viewer sees. The rate of a single
image being displayed repeatedly per
second is called vertical frequency
or refresh rate. Vertical frequency is
measured in Hz.
Model Name
Synchronization
DB43J / DB49J
QB65H / QB75H /
QM49H / QM55H / QM65H
Horizontal Frequency
30 – 81 kHz
30 - 81 kHz, 30 - 134 kHz (DisplayPort), 30 - 90 kHz (HDMI)
Vertical Frequency
48 – 75 Hz
48 - 75 Hz, 56 - 75 Hz (DisplayPort), 24 - 75 Hz (HDMI)
Resolution
DVI(Digital Visual Interface) Compliant Digital RGB
Optimum resolution
1920 x 1080 @ 60 Hz
1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz
Maximum resolution
1920 x 1080 @ 60 Hz
1920 x 1080 @ 60 Hz, 3840 x 2160 @ 60 Hz
QH55H / QH65H
-
The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal
transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings
according to the following table by referring to the graphics card user manual.
138
QB65H / QB75H / QH55H / QH65H / QM49H / QM55H / QM65H
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 640 x 480
31.469
59.940
25.175
-/-
IBM, 720 x 400
31.469
70.087
28.322
-/+
MAC, 640 x 480
35.000
66.667
30.240
-/-
MAC, 832 x 624
49.726
74.551
57.284
-/-
MAC, 1152 x 870
68.681
75.062
100.000
-/-
VESA, 640 x 480
31.469
59.940
25.175
-/-
VESA, 640 x 480
37.861
72.809
31.500
-/-
VESA, 640 x 480
37.500
75.000
31.500
-/-
VESA, 800 x 600
35.156
56.250
36.000
+/+
VESA, 800 x 600
37.879
60.317
40.000
+/+
VESA, 800 x 600
48.077
72.188
50.000
+/+
VESA, 800 x 600
46.875
75.000
49.500
+/+
VESA, 1024 x 768
48.363
60.004
65.000
-/-
VESA, 1024 x 768
56.476
70.069
75.000
-/-
VESA, 1024 x 768
60.023
75.029
78.750
+/+
VESA, 1152 x 864
67.500
75.000
108.000
+/+
139
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1280 x 720
45.000
60.000
74.250
+/+
VESA, 1280 x 800
49.702
59.810
83.500
-/+
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
VESA, 1280 x 1024
79.976
75.025
135.000
+/+
VESA, 1366 x 768
47.712
59.790
85.500
+/+
VESA, 1440 x 900
55.935
59.887
106.500
-/+
VESA, 1600 x 900
60.000
60.000
108.000
+/+
VESA, 1680 x 1050
65.290
59.954
146.250
-/+
VESA, 1920 x 1080
67.500
60.000
148.500
+/+
VESA, 2560 x 1440
88.787
59.951
241.500
+/-
VESA, 3840 x 2160
133.313
59.997
533.250
+/-
CEA, 3840 x 2160
133.313
59.997
533.250
+/-
CEA, 3840 x 2160
67.500
30.000
297.000
-/-
CEA, 3840 x 2160
135.000
60.000
594.000
-/-
140
DB43J / DB49J
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
IBM, 720 x 400
31.469
70.087
28.322
-/+
MAC, 640 x 480
35.000
66.667
30.240
-/-
MAC, 832 x 624
49.726
74.551
57.284
-/-
MAC, 1152 x 870
68.681
75.062
100.000
-/-
VESA, 640 x 480
31.469
59.940
25.175
-/-
VESA, 640 x 480
37.861
72.809
31.500
-/-
VESA, 640 x 480
37.500
75.000
31.500
-/-
VESA, 800 x 600
35.156
56.250
36.000
+/+
VESA, 800 x 600
37.879
60.317
40.000
+/+
VESA, 800 x 600
48.077
72.188
50.000
+/+
VESA, 800 x 600
46.875
75.000
49.500
+/+
VESA, 1024 x 768
48.363
60.004
65.000
-/-
VESA, 1024 x 768
56.476
70.069
75.000
-/-
VESA, 1024 x 768
60.023
75.029
78.750
+/+
VESA, 1152 x 864
67.500
75.000
108.000
+/+
VESA, 1280 x 720
45.000
60.000
74.250
+/+
VESA, 1280 x 800
49.702
59.810
83.500
-/+
141
Resolution
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
VESA, 1280 x 1024
79.976
75.025
135.000
+/+
VESA, 1366 x 768
47.712
59.790
85.500
+/+
VESA, 1440 x 900
55.935
59.887
106.500
-/+
VESA, 1600 x 900 RB
60.000
60.000
108.000
+/+
VESA, 1680 x 1050
65.290
59.954
146.250
-/+
VESA, 1920 x 1080
67.500
60.000
148.500
+/+
142
Chapter 14
Appendix
Responsibility for the Pay Service (Cost to
Customers)
――When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•• If a service technician gives instructions on how to use product or simply adjusts options
without disassembling product.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
•• If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
•• If a product is reinstalled to move to a different spot or to move to a different house.
•• If customer requests instructions on how to use because of another company's product.
•• If customer requests instructions on how to use the network or another company's
programme.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•• External impact or drop.
•• Use of supplies or separatly sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
•• Remodeling or repairing the product by customer.
•• Using it with incorrect voltage or non-authorised electrical connections.
•• Not following the "cautions" in User Manual.
Others
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
――If customer requests a service in case the product has no defect, service fee may be charged.
So please read User Manual first.
•• If customer requests software installation and setup for the product.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through
home-shopping or online.
143
Prevention of Afterimage Burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the panel is operating normally. Normal operation
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an
extended period of time a slight voltage difference may occur between the electrodes in pixels
that control the liquid crystals.
Such a voltage difference between electrodes increases with time and makes the liquid crystals
thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen
for an extended period of time may cause afterimage burn-in. This problem is not
included in warranty.
Recommended prevention practices
Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. Turn off the product when it is not used for a long time, activate the Power Saving
mode, or run a moving screen saver.
•• Change the colours regularly.
Type 1
Type 2
FLIGHT
TIME
FLIGHT
TIME
SAMSUNG
20:30
SAMSUNG
20:30
SAMSUNG
21:10
SAMSUNG
21:10
•• Avoid combinations of a text colour and background colour of contrasting brightness.
――Avoid using colours of contrasting brightness (black and white; grey).
FLIGHT : TIME
SAMSUNG : 20:30
FLIGHT : TIME
SAMSUNG : 20:30
144
Licence
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, Pro Logic, and the double-D symbol are
trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Open Source Licence Notice
In the case of using open source software, Open Source Licences are available on the
product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer Centre
or send email to oss.request@samsung.com.
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED
ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE
FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC
CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED
BY THE OWNER OF THE PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT
CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM
A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS
DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
145
Terminology
480i / 480p / 720p / 1080i /
1080p____ Each of the scanning
rates above refers to the number of
effective scanning lines that decides
the screen resolution. The scanning
rate may be indicated in i (interlaced)
or p (progressive), depending on the
scanning method.
- Scanning
Scanning refers to a process of
sending pixels that form an image
progressively. A larger number of
pixels will deliver a clearer and more
vivid picture.
- Progressive
In progressive scan mode, all lines
of pixels are scanned one by one
(progressively) on the screen.
- Interlaced
In interlaced scan mode, every
other line of pixels is scanned from
top to bottom first and then the
remaining lines of pixels (that were
not scanned) are scanned.
Non-interlace Mode and Interlace
Mode____ Non-interlace mode
(progressive scan) displays a
horizontal line from the top to the
bottom of a screen progressively.
Interlace mode displays the odd
number lines first and the even
number lines next. Non-interlace
mode is mainly used in monitors
as it produces screen clarity and
interlace mode is mainly used in
TVs.
Vertical Frequency____ The product
displays a single image many times
per second (like a fluorescent light
that flickers) to display an image for
a viewer to see. The rate of a single
image being displayed repeatedly
per second is called vertical
frequency or refresh rate. Vertical
frequency is measured in Hz.
E.g. 60Hz refers to a single image
being displayed 60 times in one
second.
Dot Pitch____ The screen consist of
red, green and blue dots. A shorter
distance between the dots produces
a higher resolution. Dot pitch refers
to the distance between the shortest
distance between dots of the same
colour. Dot pitch is measured in
millimetres.
Horizontal Frequency____ The
time required to scan a single line
from the left to the right side of
the screen is called a horizontal
cycle. The reciprocal number of a
horizontal cycle is called horizontal
frequency. Horizontal frequency is
measured in kHz.
Source____ Input source refers to
a video source device connected to
the product such as a camcorder or
video or DVD player.
Plug & Play____ Plug & Play is a
function that allows the automatic
exchange of information between
a monitor and PC to produce an
optimum display environment.
The product uses VESA DDC
(international standard) to execute
Plug & Play.
Resolution____ Resolution is the
number of horizontal dots (pixels)
and vertical dots (pixels) that
form a screen. It represents the
level of display detail. A higher
resolution enables more data to
be displayed on the screen and is
useful to perform multiple tasks
simultaneously.
E.g. A resolution of 1920 X 1080
consists of 1,920 horizontal pixels
(horizontal resolution) and 1,080
vertical pixels (vertical resolution).
DVD (Digital Versatile Disc)____
DVD refers to a CD-sized mass
storage disk where you can save
multimedia (audio, video or game)
applications using MPEG-2 video
compression technology.
HDMI (High Definition Multimedia
Interface)____ It is an interface that
can be connected to a digital audio
source as well as a high-definition
video source by using a single cable
without compression.
Multiple Display Control (MDC)____
MDC (Multiple Display Control) is
an application that allows multiple
display devices to be controlled
simultaneously using a PC.
Communication between a PC and
monitor takes place using RS232C
(serial data transmission) and RJ45
(LAN) cables.
146
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