Samsung | AR18NVWSBWKNSS | Samsung AR18NVWSBWKNSS User Manual

Air conditioner
User manuall
AR**NVWS***
•• Thank you for purchasing this Samsung air conditioner.
•• Before operating this unit, please read this installation manual carefully and retain it for future
reference.
Contents
Safety Information 4
Safety Information
4
At a Glance
9
Indoor Unit Overview
Display
9
Remote Control Overview
Inserting batteries
10
Remote Control Operation
Operation modes • Controlling temperature •
Controlling fan speed • Controlling air flow direction
11
Power Smart Features
13
Cooling Operation
Cool mode • 2-Step cooling function
13
Dehumidifying Operation
Dry mode
14
Quick Smart Features
Auto mode • Fan mode • Fast function • Comfort function •
Quiet function • Beep sound function • Display lighting function •
Wi-Fi function (Samsung Connect App)
15
Energy-Saving Features
20
Energy-Saving Operation
Electricity consumption check • Single user function •
Timed on/Timed off function • good’sleep function
20
Cleaning and Maintenance
23
Cleaning at a Glance
23
Troubleshooting25
Connect App
2 English
27
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To
prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these
items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office,
for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of
with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate
that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.
English 3
Safety Information
Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to
safely and efficiently operate the extensive features and functions of your new appliance.
Safety Information
Because the following operating instructions cover various models, the characteristics of your air conditioner
may differ slightly from those described in this manual. If you have any questions, call your nearest contact
centre or find help and information online at www.samsung.com.
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
Follow directions.
Do NOT attempt.
Make sure the machine is grounded to prevent electric shock.
Cut off the power supply.
Do NOT disassemble.
FOR INSTALLATION
WARNING
Use a power cord with this product's power specifications or higher and use the power cord for this
appliance only. In addition, do not use an extension cord.
• Extending the power cord may result in electric shock or fire.
• Do not use an electric transformer. This may result in electric shock or fire.
• If the voltage/frequency/rated current condition is different, it may cause fire.
The installation of this appliance must be performed by a qualified technician or service company.
• Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury and
may also void warranty on the installed product.
Install an Isolation Switch next to the Air Conditioner (but not on the panels of the Air Conditioner) and
circuit breaker dedicated to the air conditioner.
• Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.
• Failing to do so may result in electric shock, fire, explosion, or problems with the product.
Do not install this appliance near a heater, or inflammable material. Do not install this appliance in a
humid, oily or dusty location, in a location exposed to direct sunlight and water (or rain). Do not install
this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall where it could fall.
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• If the outdoor unit falls, it may result in injury, death or property damage.
• Failing to do so may result in electric shock, fire, and explosion.
• Make sure to use a socket-outlet with ground.
CAUTION
Install your appliance on a level and hard floor that can support its weight.
• Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Install the drain hose properly so that water drains correctly.
• Failing to do so may result in water overflowing and property damage. Avoid adding drain to waste
pipes as odours may arise in the future.
When installing the outdoor unit, make sure to connect the drain hose so that draining is performed
correctly.
• The water generated during heating by the outdoor unit may overflow and result in property
damage.
In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service centre.
Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the
power line over a metal object, place a heavy object on the power line, insert the power line between
objects, or push the power line into the space behind the appliance.
• This may result in electric shock or fire.
CAUTION
When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut
the power at the circuit breaker.
• Failing to do so may result in electric shock or fire.
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service centre.
• Failing to do so may result in electric shock or fire.
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Safety Information
This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe,
or telephone line.
If the appliance generates a strange noise, a burning smell or smoke, cut off the power supply
immediately and contact the nearest service centre.
Safety Information
• Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching
the power line. Do not touch the appliance or power line.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest service centre.
• Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
• Delivery service for the product is not provided. If you reinstall the product in another location,
additional construction expenses and an installation fee will be charged.
• Especially, when you wish to install the product in an unusual location such as in an industrial area or
near the seaside where it is exposed to salt in the air, please contact your nearest service centre.
Do not touch the circuit breaker with wet hands.
• This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while it is operating.
• Turning the air conditioner off and then on again with the circuit breaker may cause a spark and
result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
• If a child places a bag over its head, it may result in suffocation.
Do not touch the air flow blade with your hands or fingers during heating.
• This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.
• Take special care that children do not injure themselves by inserting their fingers into the product.
Do not strike or pull the air conditioner with excessive force.
• This may result in fire, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to climb onto the machine.
• This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm
people.
• Since this may be dangerous due to a lack of oxygen, open a window at least once an hour.
If any foreign substance such as water has entered the appliance, cut off the power supply and contact
the nearest service centre.
• Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
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CAUTION
Do not place objects or devices under the indoor unit.
• Water dripping from the indoor unit may result in fire or property damage.
Check that the installation frame of the outdoor unit is not broken at least once a year.
• Failing to do so may result in injury, death or property damage.
• To prevent personal injury, make sure that you change the directions of the horizontal air flow blades
after stopping the movements of the vertical air flow blade.
Max current is measured according to IEC standard for safety and current is measured according to ISO
standard for energy efficiency.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
• This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in electric shock, fire or problems with the
product.
Do not drink the water from the air conditioner.
• The water may be harmful to humans.
Do not apply a strong impact to the remote control and do not disassemble the remote control.
Do not touch the pipes connected with the product.
• This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or
for any other unusual purposes.
• This may result in property damage.
Avoid directly exposing humans, animals or plants to the air flow from the air conditioner for long
periods of time.
• This may result in harm to humans, animals or plants.
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, without supervision or instruction
concerning use of the appliance by a person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
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Safety Information
• Do not use any fuse (such as cooper, steel wire, etc.) other than the standard fuse.
• Failing to do so may result in electric shock, fire, problems with the product, or injury.
FOR CLEANING
Safety Information
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol to
clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, cut off the power supply and wait until the fan stops.
• Failing to do so may result in electric shock or fire.
CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges.
• This should be done by a qualified technician. Please contact your installer or service centre.
Do not clean the inside of the air conditioner by yourself.
•
•
•
•
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For cleaning inside the appliance, contact your nearest service centre.
When cleaning the filter, refer to the descriptions in the ‘Cleaning at a Glance’ section.
Failing to do so may result in damage, electric shock or fire.
Make sure to prevent any injury from sharp edges of the surface when handling the heat exchanger.
Indoor Unit Overview
The actual product may differ slightly from the image depicted below.
05
01
06
02
At a Glance
07
03
08
04
01 Air intake
05 Room temperature sensor
02 Air filter
06 WI-FI module
03 Air flow blade (up and down)
07 Display
04 Air flow blade (left and right)
08 Power button /
Remote control receiver
Display
01 Temperature indicator
Filter reset indicator (
)
Electricity consumption indicator
Auto clean indicator (
)
01
02 Timer indicator
good'sleep indicator
Auto clean indicator
02
03
03 Wi-Fi indicator
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Remote Control Overview
01 Set temperature indicator
05
01
02
03 Operation mode indicator
06
04 Options indicator
07
05 Low battery indicator
08
03
02 Timer option indicator
06 Transmit indicator
07 Fan speed indicator
04
08 Vertical air swing indicator
At a Glance
10
09
09 Settings indicator
15
10 Power button
16
11 Temperature button
12 Options button
13 Timer button
11
17
14 Direction button / Selection button
15 Vertical air swing button
12
18
19
13
16 Mode button
17 Fan speed button
18 Single user button
19 Settings button
20 SET button
20
14
Inserting batteries
NOTE
• The descriptions in this manual are primarily
made based on the remote control buttons.
• Although Heat, Ionizer ( ), d'light Cool is
displayed on the remote control display, it is not
available on this model.
two 1.5V AAA type batteries
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Remote Control Operation
You can use the air conditioner easily by selecting a mode and then by controlling the temperature, fan speed,
and air direction.
Operation modes
You can change the current mode between Auto, Cool, Dry, and Fan by
pressing the
button.
Controlling temperature
You can control the temperature in each mode as follows:
Temperature control
Auto/Cool
Adjust by 1 °C between 16 °C and 30 °C.
Dry
Adjust by 1 °C between 18 °C and 30 °C.
Fan
You cannot control the temperature.
At a Glance
Mode
NOTE
You can use the Cool and Dry modes in the following conditions:
Mode
Cool
Dry
Indoor temperature
16 °C to 32 °C
18 °C to 32 °C
Outdoor temperature
16 °C to 46 °C
16 °C to 46 °C
Indoor humidity
80% or less relative
humidity
_
• If the air conditioner operates in a high humidity environment in the
Cool mode for an extended period of time, condensation may occur.
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Controlling fan speed
You can select the following fan speeds in each mode:
Mode
Available fan speeds
At a Glance
Auto/Dry
(Auto)
Cool
(Auto),
(Turbo)
Fan
(Low),
(Low),
(Med),
(High),
(Med),
(High),
(Turbo)
Controlling air flow direction
Vertical air flow
Keep the vertical air flow in a constant direction by stopping the
movements of the vertical air flow blade.
In operation
►
NOTE
• If you adjust the vertical air flow blade manually, it may not close
completely when you turn off the air conditioner.
Horizontal air flow (manual)
Keep the horizontal air flow in a constant direction by changing the
directions of the horizontal air flow blades manually.
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Cooling Operation
The smart and powerful cooling functions of the Samsung air conditioner keep an enclosed space cool and
comfortable.
Cool mode
Use the Cool mode to stay cool in hot weather.
►
► Select Cool.
NOTE
• For comfort, keep the temperature difference between the indoor
and outdoor air within 5 °C in the Cool mode.
• After selecting the Cool mode, select a function, temperature, and
fan speed that you want to apply.
–– To cool your room quickly, select a low temperature and a strong
fan speed.
–– To save energy, select a high temperature and a weak fan speed.
2-Step cooling function
Use the 2-Step cooling function to quickly reach the set temperature.
The air conditioner automatically adjusts the fan speed and air flow
direction. You can select this function only when the Cool mode is
running.
In the Cool mode ►
►
►
Select 2-Step. ►
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Power Smart Features
–– As the indoor temperature approaches the set temperature, the
compressor will operate at a low speed to save energy.
Dehumidifying Operation
The dehumidifying function of the Samsung air conditioner keeps an enclosed space dry and comfortable.
Dry mode
Use the Dry mode in rainy or humid weather.
►
► Select Dry.
NOTE
• The lower the set temperature is, the greater the dehumidifying
capacity is. When the current humidity seems to be high, adjust the
set temperature to a low temperature.
Power Smart Features
14 English
Quick Smart Features
There is a variety of extra functionality provided by the Samsung air conditioner.
Auto mode
Use the Auto mode when you want the air conditioner to automatically
control the operation. The air conditioner will provide the most
comfortable atmosphere that it can.
►
► Select Auto.
NOTE
• When the indoor temperature seems to be higher or lower than
the set point, the air conditioner automatically produces cool air to
down the indoor temperature.
Fan mode
►
► Select Fan.
NOTE
• If the air conditioner will not be used for an extended period of time,
dry the air conditioner by running it in the Fan mode for 3 or 4 hours.
• The outdoor unit is designed not to operate in the Fan mode to
prevent cold air from entering through the unit. This is a normal
operation and not a fault with the air conditioner.
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Power Smart Features
Use the Fan mode to run the air conditioner like a common fan. The air
conditioner provides a natural breeze.
Fast function
Use the Fast function to quickly cool your room. This function is the most
powerful cooling function provided by the air conditioner. You can select
this function in the Cool mode
In the Cool mode ►
►
►
Select Fast ►
NOTE
• If you select the Fast function while such functions as 2-Step
cooling, Comfort, Single user, Quiet, or good'sleep are running,
these functions are cancelled.
Power Smart Features
• You can change the air flow direction.
• You cannot change the set temperature and the fan speed.
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Comfort function
Use the Comfort function when you feel the current cooling effect is too
strong. The air conditioner provides a mild cooling. You can select this
function in the Cool mode.
In the Cool mode. ►
►
►
Select Comfort. ►
NOTE
• You can change the set temperature and the air flow direction.
• You cannot change the fan speed.
• If you feel cooling effect in the Comfort function is weak, cancel the
Comfort function.
Quiet function
Use the Quiet function to reduce operating noise. You can select this
function in the Cool mode.
In the Cool mode. ►
►
►
Select Comfort. ►
NOTE
• You can change the set temperature and the air flow direction.
• You cannot change the fan speed.
• If you select the Quiet function while such functions as 2-Step
cooling, Fast, Comfort, Single user, or good'sleep are running, these
functions are cancelled.
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Power Smart Features
• If you select the Comfort function while such functions as 2-Step
cooling, Fast, Single user, Quiet, or good'sleep are running, these
functions are cancelled.
Beep sound function
Use the Beep sound function to turn on or off the beep sound that plays
when you press a button on the remote control.
►
► Select Beep. ►
Display lighting function
Power Smart Features
Use the Display lighting function to turn on or off the lighting of the
indoor unit display.
►
► Select Display. ►
NOTE
• The Display lighting function does not operate when the indoor
unit is turned off.
• The Timer ( ) indicator does not disappear, even if you turn off
the Display lighting function.
• If you change the current mode or function when the Display
lighting function is on, the Display lighting function turns off.
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Wi-Fi function (Samsung Connect App)
When you turn on the Wi-Fi function, the Transmit ( ) indicator blinks
and
appears on the remote control display for a few seconds. Then
both of them disappear.
In operation ►
► Hold down 4 seconds.
NOTE
• For further information, refer to Connect App chapter in this
manual.
• Samsung Connect App may not be available on some models.
Power Smart Features
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Energy-Saving Operation
The smart energy-saving functions of the Samsung air conditioner reduce electricity consumption.
Electricity consumption check
Use the Usage function to check the amount of electricity consumed by
using the air conditioner. The amount consumed is displayed on the indoor
unit display for a few seconds, and the set indoor temperature appears.
In operation ►
►
►
Select Usage. ►
The value range displayed is between 0.1 kWh and 99 kWh. Electricity
consumption is calculated from the moment the air conditioner turns on.
The value is reset when the air conditioner turns off.
NOTE
• The usage shown on the indoor unit display may slightly differ from the
amount of electricity actually consumed.
• You can view electricity consumption only when the air conditioner is
operating.
Single user function
Use the Single user function to reduce electricity consumption while staying
cool. You can select this function in the Cool mode.
In the Cool mode ►
Energy-Saving Features
NOTE
• When the Single user function starts, the
pattern appears
on the remote control for a few seconds, and vertical air swing begins
automatically.
• If you select the Single user while such function as 2-Step cooling, Fast,
Comfort, Quiet, or good'sleep are running, these modes are cancelled.
• After selecting the Single user function, you can change the set
temperature (24 °C to 30 °C in the Cool mode), fan speed, and vertical
air flow direction.
• When the Single user function is turned on in the Cool mode while
the set temperature is set to lower than 24 °C, the set temperature
is automatically raised to 24 °C. But if the set temperature is set to
between 25 °C and 30 °C, it remains the same.
• Even after you turn off the Single user function, vertical air swing
continues until you turn it off with the Vertical air swing (
) button.
• You can also start the Single user function by pressing the Options
(
) button.
In the Cool mode ►
Select Single user. ►
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►
►
Timed on/Timed off function
Use the Timed on/Timed off to turn on or off the air conditioner after
the time that you set.
(Select On or Off among On, Off, and
.) ►
(Set the on/off time.) ►
• Press the
(Timer) button to change the current function
between On, Off, and
(good’sleep).
(good’sleep) is displayed
in the Cool mode only.
NOTE
• You can set a time between 0.5 and 24 hours. Set the time interval
to 0.0 to cancel the Timed on/off function.
• Once you start the Timed on/off function, the Timer (
displayed on the indoor unit display.
) indicator is
• You cannot set the same time for both of the Timed on and Timed
off functions.
Combining Timed on and Timed off
Example) Timed on: 3 hours, Timed off: 5 hours
When the air
conditioner The air conditioner turns on after 3 hours from the
moment you start Timed on/off, remains on for 2
is off
hours, then turns off automatically.
Example) Timed on: 3 hours, Timed off: 1 hour
When the air
conditioner The air conditioner turns off after 1 hour from the
moment you start Timed on/off, then turns on after 2
is on
hours from the moment it is turned off.
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Energy-Saving Features
• After starting the Timed on function, you can change the mode and
the set temperature. You cannot change the set temperature while
the Fan mode is running.
good’sleep function
Use the good'sleep function to get a good sleep at night and to save
energy. You can select this function in the Cool and mode.
In the Cool mode ►
(Select
among On, Off, and
.) ►
(Set the operation time.) ►
• Press the
(Timer) button to change the current function
between On, Off, and
(good’sleep).
NOTE
• You can adjust the set temperature by 1 °C between 16 °C and 30 °C.
• The recommended and optimal set temperatures in the good’sleep
function are as follows:
Energy-Saving Features
Mode
Recommended set
temperature
Optimal set
temperature
Cool
25 °C to 27 °C
26 °C
• Once you start the good’sleep function, the Timer (
appears on the indoor unit display.
) indicator
• You can set the operation time to between 0.5 and 12 hours. Set the
operation time to 0.0 to cancel the good’sleep function.
• The default operation time for the good’sleep function in the
Cool mode is 8 hours. If the operation time is set to over 5 hours,
the Wake up function begins 1 hour before the set time. The air
conditioner stops automatically when the operation time expires.
• When the Timed on, Timed off, and good'sleep functions are
overlapped, the air conditioner operates its timer with only the
function that you have started most recently.
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Cleaning at a Glance
Running Auto clean
Cleaning duration
(minutes)
Indoor unit display
Auto (Cool), Cool,
Dry
30
Fan
15
NOTE
• When you set the Auto clean timer, Clean blinks and then disappears on the remote control display. The
Timer ( ) indicator also appears on the indoor unit display.
• When the air conditioner is off, Auto clean starts immediately when it is selected. When the air conditioner
is on, Auto clean starts as soon as the air conditioner stops running.
• During Auto clean, the indoor fan continues to run, and air flow blades remain open to expel ambient air.
Cleaning the indoor unit exterior and outdoor unit heat exterior
Tepid damp cloth
Soft brush
Before cleaning, be sure to turn off the equipment
and disconnect the power plug.
Spray water to clean the dust.
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Cleaning and Maintenance
CAUTION
• Do not clean the display by using alkaline detergent.
• Do not use sulphuric acid, hydrochloric acid, or organic solvents (such as thinner, kerosene, and acetone) to
clean the surfaces. Do not put any stickers on it as this can damage the surface of the air conditioner
• When you clean and inspect the heat exchanger on the outdoor unit, contact the local service centre for
help.
Cleaning the filter
Vacuum cleaner
Soft brush
30 minutes
Hooks
Mild detergent
CAUTION
• Do not scrub the air filter with a brush or other cleaning utensil. This may damage the filter.
• Do not expose the air filter to direct sunlight when drying it.
NOTE
• Clean the air filter every 2 weeks. Cleaning term may vary depending on the usage and environmental
conditions.
• If the air filter dries in a humid area, it may produce offensive odours. Clean it again and dry it in a wellventilated area.
Resetting the filter-cleaning reminder
Cleaning and Maintenance
Indoor unit display
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Troubleshooting
If the air conditioner operates abnormally, refer to the following chart to save time and unnecessary expenses.
Problem
Solution
• Check the power status, then operate the air conditioner again.
The air conditioner does
not work at all.
• Switch on the circuit breaker, plug in the power cord, then operate the air
conditioner again.
• Make sure that the isolator is turned on.
• Check whether the Timed off function is running. Operate the air
conditioner again by pressing the Power button.
I cannot change the
temperature.
• Check whether the Fan or Fast mode is running. In these modes, the air
conditioner controls the set temperature automatically, and you cannot
change the set temperature.
• Check whether the set temperature is higher in the Cool mode than
the current temperature. Press the Temperature button on the remote
control to change the set temperature.
• Check whether the air filter is blocked with dirt. If the air filter is
blocked, the cooling performance may decrease. Remove dirt regularly.
Cool air does not come out
of the air conditioner.
• Check whether the outdoor unit is covered or installed near obstacles.
Remove the coverings and obstacles..
• Check whether doors or windows are open. This may cause poor
cooling performance. Close the doors and windows.
• Check whether the air conditioner is turned on immediately after the
cooling operation stops. In this case, only the fan runs to protect the
outdoor unit compressor.
• Check whether the pipe length is too long. When the pipe length
exceeds the maximum pipe length, the cooling performance may
decrease.
I cannot change the air flow
direction.
• Check whether the good'sleep function is running. While this function is
running, you cannot control the air flow direction.
Cleaning and Maintenance
English 25
Problem
I cannot change the fan
speed.
Solution
• When the Auto, Dry, or Fast mode is running or the good'sleep function
is running in the Cool mode, the air conditioner controls the fan speed
automatically and you cannot change the fan speed.
• Replace the batteries in the remote control with new ones.
The remote control does
not work.
• Make sure that nothing is blocking the remote control sensor.
• Check whether there are strong lighting apparatus near the air
conditioner. Strong light which comes from fluorescent bulbs or neon
signs may interrupt the electric waves.
The Timed on/off function
does not work.
• Check whether you pressed the SET button on the remote control after
setting the time.
The indicator blinks
continuously.
• Press the Power button to turn off the air conditioner or disconnect the
power plug. If the indicator is still blinking, contact the service centre.
Odours permeate in the
room during operation.
• Check whether the air conditioner is running in a smoky area. Ventilate
the room or operate the air conditioner in the Fan mode for 3 to 4
hours. (There are no components used in the air conditioner that emit
a strong odour.)
• Check whether the drains are clean. Clean them regularly.
An error is indicated.
• If the indoor unit indicator blinks, contact the nearest service centre. Be
sure to pass the error code to the service centre.
Noise is generated.
• When refrigerant flow changes, noise may be generated, depending on
the status of the air conditioner. This is a normal operation.
Water drops from the
pipe connections of the
outdoor unit.
• Condensation may develop when the ambient temperature changes
excessively. This is a normal operation.
Cleaning and Maintenance
26 English
Connect App
This product is the Smart Air conditioner which supports Samsung
Connect App Service.
Connecting network
NOTE
• This Wi-Fi Aircon support only below three
encryption.
–– Open (No encryption), WPA/TKIP, WPA2/AES
–– You may not be able to establish Wi-Fi
connection if other type of encryption is used.
• For Wi-Fi Aircon installation, select indoor unit
location near to wireless router. In case Wi-Fi
signal strength is weakened, Smart App. may
be disconnected depending on the Wi-Fi signal
strength.
• Smart-Phone should be in the Wi-Fi signal zone
to use Smart App.
• For Mobile broadband internet access, Smart
App. can be used when Mobile Broadband
Dongle is activated to use Wi-Fi.
• This product supports only DHCP(Dynamic Host
Configuration Protocol ). If users use an existing
wireless router, the DHCP server option function
should be activated.
• Select a channel for the wireless router that is
not currently being used.
• The quality of wireless network connection
can be affected by the surrounding wireless
environment.
• If an internet service provider has permanently
registered the users PC or MAC address (a unique
identifying number), the air conditioner might
not be connected to internet. When appliances
other than a PC are to be connected to Internet,
ask your ISP (Internet service provider) about the
procedures required to connect to the internet
• The internet connection may fail because of a
firewall problem. If this is the case, contact your
internet service provider.
• If you cannot connect to the internet even
after you have followed the procedures of your
internet service provider, please contact a
samsung service center.
Connecting the wireless IP router with an
air conditioner
• For wireless router installation, refer to the user
manual of the corresponding router.
• Samsung smart air conditioner supports the
communication protocols of IEEE802.11 b/g/
n(2.4Ghz).
• For wireless router installation, refer to the user
manual of each manufacturing company.
Samsung does not provide customers with the
wireless router manual.
• Uncertified router may not be able to connect
with an air conditioner.
• Certified router has the logo of below on the
package or user manual.
Downloading the Samsung Connect app
• You can download the Samsung Connect app
on your smart phone by searching "Samsung
Connect" on Play Store, Galaxy Apps or iPhone
App Store.
• If your internet service provider requires an ID or
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Cleaning and Maintenance
• If a wireless router is connected by other than the
above modes, the router may not be connected
with the air conditioner or may not work. To use
802.11n, using WPA2/AES is recommended.
a password to connect to the internet, your air
conditioner may not be able to connect to the
internet. If this is the case, you must enter your ID
or password when connecting to the internet.
NOTE
• The Samsung Connect app supports Android
OS 6.0 (mashmallow) or higher with third-party
phones, Android OS 5.0 (lollipop) or higher with
Samsung phones, iOS 10.0 or higher. and It is
optimized with Samsung smart phones (Galaxy S
or Note series).
If you launch the app on a smart phone
manufactured by other companies, some
functions may operate differently.
• The Samsung Connect app may change without
prior notice to improve product usability and
performance.
Registering Samsung account
Log in with a Samsung account
• To use the Samsung Connect app, Samsung
account is required. Log in the system following
the instructions from the Samsung Connect app.
You do not need to install an app.
NOTE
• If you have a Samsung smart phone account, log
in with the account. If you are Samsung smart
phone user, automatically log in followed.
Connecting the air conditioner to
Samsung Connect app
Cleaning and Maintenance
• To control the air conditioner remotely, first connect
the air conditioner to Samsung Connect app.
Download and install the app, and then configure the
settings by following the instructions on the screen.
Registering your air conditioner to the Samsung
Connect app
1. Make sure your smart phone is connected to the
wireless network. If not connected, launch the
Settings app, select the wireless network (Wi-Fi)
to On. And then select an AP to connect.
2. Launch the Samsung Connect app on your smart
28 English
phone.
3. When a pop-up window appears to indicate that
a new device is found, touch Add.
• When you run the Samsung Connect app, products
other than the ones you want to connect to may
be found if other Samsung Connect-compatible
products exist in the surroundings. (Temporarily
disconnect the power cables from products other
than the ones you want to connect to.)
• When pop-up window does not appear, touch "Add
device" and then select a product to connect from
the list.
4. Connect your product to the Samsung Connect app
by following the instructions on your smart phone.
WARNING
• RF exposure warning statement – for keeping
20cm distance when installing this module.
• Warning that this module should not be installed
and operating simultaneously with other radio
without additional evaluation or FCC filing.
• Instruction for host system labeling, the host
system should have proper label showing that it
"Contains FCC ID : A3LSWL-B70F"
• Your device uses non-harmonised frequency
and is intended for use in all European countries.
The WLAN can be operated in the EU without
restriction indoors, but cannot be operated
outdoors in France.
Specifications
Wi-Fi
Frequency Range
Transmitter Power(Max)
2412 - 2472 MHz
20 dBm
Controlling the air conditioner with Samsung Connect App
You can skillfully control the air conditioner.
Category
Monitoring
Function
Set temperature
Description
Displays the set temperature.
Current temperature
Displays the current temperature.
Power
Turns on or off the air conditioner.
Mode
Selects the desired operation.
Temperature
Fan Speed
Wind direction
Wind Free
Purity
Adjusts the indoor set temperature.
Sets the fan speed of operation mode.
Sets the fan directions of operation mode.
Turns on or off the Wind Free function.
Turns on or off the Purity function.
Sets On or Off timer for each function.
• The maximum number of schedule for On/Off timer function is 10.
Schedule
• Set time for On timer and Off timer should be different.
• Once the On/Off timer is set, the setting remains even if you
unplug the air conditioner and plug in it again.
Selects an option function of operation mode.
• The available options might be different depending on the air
conditioner model.
Control
Options
• The fan speed and fan direction are set automatically according to
the selected options.
• For detailed information on the options of the product, refer to the
user manual.
Sets additional functions.
• Press the Settings button on the control screen to check or set
detailed information of air conditioner.
• The functions of Clean, Filter, Beep, My Wind, and Energy Monitor
can be set.
–– When the Beep function is off, the beep sound from the device
will be mute.
Selects a service function.
About Device
• On About Device screen, you can use Version Info, Help Desk,
Tutorial, and Self Check menus.
English 29
Cleaning and Maintenance
Settings
Troubleshooting
Before you make a call to Service center, be sure to
check chart below because you will be charged for
visits and consultations.
The Samsung Connect App is not searched on app
market.
The Samsung Connect app supports Android OS 6.0
(mashmallow) or higher with third-party phones,
Android OS 5.0 (lollipop) or higher with Samsung
phones, and iOS 10.0 or higher.
After installing the Samsung Connect app, the air
conditioner is not connected to the app.
Connect the air conditioner to a wireless router before
using the app.
The SSID connection to the product is not made
immediately.
If the connection is lost when the product is in AP
mode, disable the "Smart network switch" function
on your smart phone and try again.
The air conditioner is not connected to a wireless
router.
Make sure that the SSID (name) of the wireless router
is a combination of English and numeric characters.
When the SSID contains any special characters,
change its name.
The air conditioner is not connected at the server
registration step.
Cleaning and Maintenance
After accessing the router settings page, disable the
firewall of the router and try it again.
The country error occurred in the Samsung account
during connection.
After being logged out, log in your previous Samsung
account and the delete existing devices. Log in the
system again with a new Samsung account and
configure the settings.
30 English
A failure message appears while adding devices.
It may have failed temporarily due to obstacle or the
distance from the place where the router is installed.
Please try again later.
Turn off the air conditioner and then reconnect the
power after 30 seconds. Then try again.
A guide message is appears on the Samsung
Connect app screen.
Perform inspection by following the message.
Open Source Announcement
The software included in this product contains open
source software. You may obtain the complete
corresponding source code for a period of three years
after the last shipment of this product by sending an
email to mailto:oss.request@samsung.com.
It is also possible to obtain the complete
corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/
opensource/SMART_AT_051/seq/0 leads to the
download page of the source code made available
and open source license information as related to
this product. This offer is valid to anyone in receipt of
this information.
QUESTIONS OR COMMENTS?
COUNTRY
CALL
OR VISIT US ONLINE AT
INDONESIA
021-5699-7777
0800-112-8888
www.samsung.com/id/support
MALAYSIA
1800-88-9999
+603-7713 7420 (Overseas contact)
www.samsung.com/my/support
PHILIPPINES
1-800-10-726-7864 [ PLDT Toll Free ]
1-800-8-726-7864 [ Globe Landline
and Mobile ]
02- 422-2111 [ Standard Landline ]
www.samsung.com/ph/support
SINGAPORE
1800 7267864 | 1800-SAMSUNG
www.samsung.com/sg/support
VIETNAM
1800 588 889
www.samsung.com/vn/support
MYANMAR
+95-1-2399-888
www.samsung.com/mm/support
CAMBODIA
+855-23-993232
1800-20-3232 (Toll free)
www.samsung.com/th/support
LAOS
+856-214-17333
www.samsung.com/th/support
DB68-07799A-00
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