SM-T280Q User Manual English. 04/2016. Rev.1.0 www.samsung.com Table of Contents Basics 44Gallery 46 Smart Manager 47 S Planner 49Video 50Memo 50Clock 52Calculator 52 Google apps 4 Read me first 5 Package contents 6 Device layout 8Battery 11 Memory card 13 Turning the device on and off 14Touchscreen 17 Home screen 22 Lock screen 23 Notification panel 25 Entering text 27 Screen capture 27 Opening apps 28 Multi window 32 Device and data management Settings 54Introduction 54 Flight mode 54Wi-Fi 56Bluetooth 58 Data usage 58 More connection settings 60 Sounds and notifications 60Display 61Applications 61Users 63Wallpaper 63 Lock screen and security 64Privacy Applications 36 Installing or uninstalling apps 37 My Files 38Email 39Camera 2 Table of Contents 64Accessibility 65Accounts 66 Backup and reset 66 Language and input 67Battery 67Storage 68 Date and time 68 User manual 68 About device Appendix 69Troubleshooting 3 Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. • Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Apps → Settings → About device. • Depending on the region, you can view the regulatory information on the device. To view the information, tap Apps → Settings → About device → Regulatory information. 4 Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Package contents Check the product box for the following items: • Device • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. • Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. 5 Basics Device layout Front camera Headset jack Power key Volume key Touchscreen Home key Recents key Back key Microphone Multipurpose jack GPS antenna Loud speaker Memory card slot Rear camera 6 Basics • Connectivity problems and battery drain may occur in the following situations: – – If you attach metallic stickers on the antenna area of the device – – If you attach a device cover made with metallic material to the device. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water. Keys Key Power Recents Function • Press and hold to turn the device on or off. • Press to turn on or lock the screen. • Tap to open the list of recent apps. • Press to turn on the screen while the screen is locked. Home • Press to return to the Home screen. • Press and hold to launch Google. Back • Tap to return to the previous screen. Volume • Press to adjust the device volume. 7 Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. 1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the multipurpose jack. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. 2 Plug the USB power adaptor into an electric socket. 3 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. 8 Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the Smart manager. • When you are not using the device, switch to sleep mode by pressing the Power key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate the Wi-Fi feature when not in use. • Deactivate auto-syncing of apps. • Decrease the backlight time. • Decrease the screen brightness. Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these apps after fully charging the battery. • Using a power source other than the USB power adaptor, such as a computer, may result in a slower charging speed due to a lower electric current. 9 Basics • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. Power saving mode Save the battery power by limiting the device’s functions. On the Home screen, tap Apps → Settings → Battery → Power saving mode, and then tap the switch to activate it. To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option. Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • Restricts the available apps to essential and selected apps only. • Deactivates the mobile data connection when the screen turns off. • Deactivates the Wi-Fi and Bluetooth features. On the Home screen, tap Apps → Settings → Battery → Ultra power saving mode, and then tap the switch to activate it. To deactivate ultra power saving mode, tap MORE → Disable ultra power saving mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. 10 Basics Memory card Installing a memory card Your device accepts memory cards with maximum capacities of 200 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up. • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card. • Frequent writing and erasing of data shortens the lifespan of memory cards. • When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder. 11 Basics 1 Open the cover of the memory card slot. 2 Insert a memory card with the gold-coloured contacts facing downwards. 3 Push the memory card into the slot until it locks in place. 4 Close the cover of the memory card slot. Removing the memory card Before removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings → Storage → Unmount SD card. 1 Open the cover of the memory card slot. 2 Push the memory card until it disengages from the device, and then pull it out. 3 Close the cover of the memory card slot. Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data. 12 Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Storage → Format SD card → FORMAT SD CARD → ERASE EVERYTHING. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions. Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Restarting the device If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Power key Volume Down key 13 Basics Touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area. • Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device. • It is recommended to use fingers when you use the touchscreen. Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. 14 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. 15 Basics Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. 16 Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right. A widget Screen indicators An app A folder Apps screen icon Favourite apps 17 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen. Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To remove an item, tap and hold the item. Then, drag it to Remove at the top of the screen. 18 Basics Creating folders 1 On the Home screen, tap and hold an app, and then drag it over another app. 2 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. 3 Tap Enter folder name and enter a folder name. To change the folder colour, tap . To add more apps to the folder, tap and hold another app, and then drag it to the folder. Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap . To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen. To set a panel as the main Home screen, tap . 19 Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right. Moving items This feature may not be available depending on the region or service provider. On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen. Creating folders This feature may not be available depending on the region or service provider. 1 On the Apps screen, tap EDIT. 2 Tap and hold an app, and then drag it over another app. 3 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. 20 Basics 4 Tap Enter folder name and enter a folder name. To change the folder colour, tap . To add more apps to the folder, tap and hold another app, and then drag it to the folder. To delete a folder, select a folder with be relocated to the Apps screen. . Only the folder will be deleted. The folder’s apps will Rearranging items You can rearrange items in alphabetical order on the Apps screen. On the Apps screen, tap A-Z → OK. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning Wi-Fi connected Bluetooth feature activated GPS activated Alarm activated Mute mode activated Flight mode activated Error occurred or caution required Battery power level 21 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power key or the Home key and swipe in any direction. You can change the way that you lock the screen to prevent others from accessing your personal information. On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern. 22 Basics PIN A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Notification panel Using the notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. 23 Basics You can use the following functions on the notification panel. Rearrange quick setting buttons. Quick setting buttons Launch Settings. Switch between user accounts or add new user accounts. Adjust the brightness. Maximise brightness for better visibility in bright conditions. Tap a notification and perform various actions. Clear all notifications. Using quick setting buttons Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area to view more buttons. To view more detailed settings, tap and hold a button. To rearrange buttons, tap EDIT, tap and hold a button, and then drag it to another location. 24 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character. Enter uppercase. For all caps, tap it twice. Break to the next line. Move the cursor. Enter punctuation marks. Enter a space. Change the keyboard settings. Changing the input language Tap → Add input languages, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. 25 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the depending on the last function that was used. icon • : Enter text by voice. Start or pause entering text by voice. Open the keyboard. • : Switch to handwriting mode. Switch between number mode and character mode. Switch to the standard keyboard. This feature may not be available depending on the region or service provider. • : Enter emoticons. • : Switch to the floating or split keyboard. You can move the keyboard to another location by dragging the tab. • : Change the keyboard settings. 26 Basics Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app Tap and drag a recent app window to the left or right to close it. To close all running apps, tap CLOSE ALL. 27 Basics Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view 28 Basics Split screen view 1 Tap to open the list of recently used apps. 2 Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. 3 Select another app to launch. You can also launch the split screen view by tapping and holding 29 . Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. 30 Basics Some apps may not support this feature. • : Maximise the window. • : Close the app. Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. 31 Basics Device and data management Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • Mobile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store. • Computer version: Transfer data between your device and a computer. You can download the app from www.samsung.com/smartswitch. • Samsung Smart Switch is not supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data from a mobile device Transfer data from your previous device to your new device. Download and install Smart Switch from Galaxy Apps or Play Store. Launch Smart Switch and follow the on-screen instructions to transfer data from your previous device. Transferring data from a computer Back up data from your previous device to a computer and import the data to your new device. 1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. 3 Connect your previous device to the computer using the USB cable. 32 Basics 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 Connect your new device to the computer using the USB cable. 6 On the computer, follow the on-screen instructions to transfer data to your new device. Using the device as a removable disk for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. The devices may not connect properly if they are connected via a USB hub. Directly connect the device to the computer’s USB port. 1 Connect the device to the computer using the USB cable. 2 Open the notification panel, and then tap Connected as a media device → Media device (MTP). Tap Camera (PTP) if your computer does not support Media Transfer Protocol (MTP) or not have any appropriate driver installed. 3 Transfer files between your device and the computer. Updating the device The device can be updated to the latest software. Updating over the air The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service. On the Apps screen, tap Settings → About device → Software update → Download updates manually. 33 Basics Updating with Smart Switch Connect the device to a computer and update the device to the latest software. 1 On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. 2 On the computer, launch Smart Switch. 3 Connect the device to the computer using a USB cable. 4 If a software update is available, follow the on-screen instructions to update the device. • Do not turn off the computer or disconnect the USB cable while the device is updating. • While updating the device, do not connect other media devices to the computer. Doing so may interfere with the update process. Before updating, disconnect all other media devices from the computer. Backing up and restoring data Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information to a backup account and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Accounts for more information. Using a Samsung account On the Apps screen, tap Settings → Backup and reset → Back up my data, select the items to back up, and then tap BACK UP NOW. To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items. 34 Basics Using a Google account On the Apps screen, tap Settings → Backup and reset, and then tap the Back up my data switch to activate it. Tap Backup account and select an account as the backup account. To restore data using a Google account, tap the Automatic restore switch to activate it. When you reinstall apps, backed up settings and data will be restored. Performing a data reset Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information. On the Apps screen, tap Settings → Backup and reset → Factory data reset → RESET DEVICE → ERASE EVERYTHING. The device automatically restarts. 35 Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap SEARCH to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap then select an option. → Settings → Auto update apps, and Play Store Purchase and download apps. Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap then select an option. 36 → Settings → Auto-update apps, and Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or UNINSTALL. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL. • DISABLE: Disable selected default apps that cannot be uninstalled from the device. • UNINSTALL: Uninstall downloaded apps. Enabling apps On the Apps screen, tap Settings → Applications → Application manager, scroll to DISABLED, select an app, and then tap ENABLE. My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. On the Apps screen, tap My Files. • Recent files: View recent files. • Category: View files by category. • Local storage: View files stored in the device. • Cloud storage: View files stored in the cloud storage service. • STORAGE USAGE: View your device’s memory information. To search for files or folders, tap SEARCH. 37 Applications Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Tap Email on the Apps screen. 2 Enter the email address and password, and then tap NEXT. To manually register a company email account, tap MANUAL SETUP. 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap MORE → Settings → Add account. If you have more than one email account, you can set one as the default account. Tap MORE → Settings → SET DEFAULT ACCOUNT. Sending emails 1 Tap to compose an email. 2 Add recipients and enter an email text. 3 Tap SEND to send the mail. Reading emails On the emails list, tap an email to read. 38 Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus. 2 Tap to take a photo or tap to record a video. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Preview thumbnail Current mode Record a video. Quick settings Take a photo. Switch between the front and rear cameras. Camera settings Shooting modes 39 Applications On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured. • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • The maximum recording time may reduce when you record video at high resolution. Launching Camera on the locked screen To quickly take photos, launch Camera on the locked screen. On the locked screen, drag outside the large circle. • This feature may not be available depending on the region or service provider. • Some camera features are not available when you launch Camera from the locked screen while the security features are activated. 40 Applications Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the preview screen, tap MODE → Auto. Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customise the settings, and to take a photo. then tap • : Select an appropriate white balance, so images have a true-to-life colour range. • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos. • : Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure. Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. On the preview screen, tap MODE → Panorama. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. • Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall. Continuous shot Take a series of photos of moving subjects. On the preview screen, tap MODE → Continuous shot. Tap and hold to take several photos continuously. 41 Applications Beauty face Take a photo with lightened faces for gentler images. On the preview screen, tap MODE → Beauty face. Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 On the preview screen, tap to switch to the front camera for self-portraits. 2 Tap MODE → Selfie. 3 Face the front camera lens. 4 When the device detects your face, tap the screen to take a photo of yourself. To take a photo using your palm, tap Settings and tap the Gesture control switch to activate it. Show your palm to the front camera. After recognising your palm, the device will take a photo after a few seconds. Sound & shot Take a photo with sound. The device identifies the photos with On the preview screen, tap MODE → Sound & shot. Sports Take a photo of fast-moving subjects. On the preview screen, tap MODE → Sports. Animated GIF Create an animated photo from a series of photos. On the preview screen, tap MODE → Animated GIF. 42 in Gallery. Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a filter effect to use when taking photos or recording videos. • : Set the device to record sound before or after taking a photo. • : Select a metering method. This determines how light values are calculated. Centreweighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. Matrix averages the entire scene. • : Select the length of the delay before the camera automatically takes a photo. • : Adjust the slide bar to take a photo with lightened faces for gentler images. • / : Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. Camera settings On the preview screen, tap Settings. The available options may vary depending on the shooting mode and which camera is being used. • Video size (rear) / Video size (front): Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Gesture control: Set the device to detect your palm, so you can use it to take selfportraits. • Focus mode: Select a focus mode. Auto focus is camera-controlled. Macro is for very close objects. 43 Applications • View mode: Change the aspect ratio of the preview screen. • Save pictures as previewed: Invert the image to create a mirror-image of the original scene, when taking photos with the front camera. • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. • Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting. • Review pictures: Set the device to show photos after capturing them. • Storage location: Select the memory location for storage. • Volume keys function: Set the device to use the Volume key to control the shutter or zoom function. • Reset settings: Reset the camera settings. Gallery Introduction View and manage photos and videos stored in the device. Viewing images or videos 1 Tap Gallery on the Apps screen. 44 Applications 2 Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen. More options Share the image with others. Modify the image. Add the image to favourites. Delete the image. Image and video preview thumbnails To hide or show the menus, tap the screen. Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos 1 On the Gallery main screen, tap and hold an image or a video to delete. 2 Tick the images or videos to delete. 3 Tap DELETE. 45 . Applications Smart Manager Introduction The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security. You can also automatically optimise the device with one tap of your finger. Using the quick optimisation feature On the Apps screen, tap Smart Manager → CLEAN ALL. The quick optimisation feature improves device performance through the following actions. • Identifying apps that use excessive battery power and clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Scanning for malware. Using the Smart manager On the Apps screen, tap Smart Manager and select a feature. 46 Applications Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Storage Check the status of used and available memory capacity. You can delete unused and residual files or uninstall apps that you do not use any more. RAM Check the amount of available RAM. You can close background apps and reduce the amount of RAM you are using to speed up your device. Device security Check the device’s security status. This feature scans your device for malware. S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Tap S Planner on the Apps screen. 2 Tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 47 . Applications 3 Enter event details. Enter a title. Select a calendar to use or sync with. Set a start and end date for the event. Set an alarm. Enter the location of the event. Attach a map showing the location of the event. Add more details. 4 Tap SAVE to save the event. Creating tasks 1 Tap S Planner on the Apps screen. 2 Tap TASKS. 3 Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap . 4 Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings → Accounts, select an account service, and then tap the Sync Calendar switch to sync events and tasks with the account. To add accounts to sync with, open the Apps screen and tap S Planner → MORE → Manage calendars → Add account. Then, select an account to sync with and sign in. When an account is added, a green circle is displayed next to the account name. 48 Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Open the playlist. Access additional options. Rewind or fast-forward by dragging the bar. Pause and resume playback. Move the control panel to the left. Move the control panel to the right. Change screen ratio. Adjust the volume. Skip to the previous video. Tap and hold to rewind. Skip to the next video. Tap and hold to fast-forward. 49 Applications Memo Create memos and organise them by category. On the Apps screen, tap Memo. Composing memos Tap on the memos list and enter a memo. While composing a memo, use the following options: • Category: Create or set a category. • Image: Insert images. • Voice: Make a voice recording to insert. • Tasks: Add tick boxes at the beginning of each row to create a list of tasks. To save the memo, tap SAVE. To edit a memo, tap a memo, and then tap the content of the memo. Searching for memos Tap SEARCH on the memos list and enter a keyword to search for memos that include the keyword. Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM On the Apps screen, tap Clock → ALARM. 50 Applications Setting alarms Set an alarm time and tap SAVE. To open the keypad to enter an alarm time, tap KEYPAD. To set an alarm with various alarm options, tap OPTIONS, set alarm options, and then tap SAVE. To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap SNOOZE to repeat the alarm after a specified length of time. Deleting alarms Tap on an alarm in the list of alarms. WORLD CLOCK On the Apps screen, tap Clock → WORLD CLOCK. Creating clocks Enter a city name or select a city from the globe, and then tap Deleting clocks Tap on a clock. STOPWATCH 1 On the Apps screen, tap Clock → STOPWATCH. 2 Tap START to time an event. To record lap times while timing an event, tap LAP. 3 Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. 51 . Applications TIMER 1 On the Apps screen, tap Clock → TIMER. 2 Set the duration, and then tap START. To open the keypad to enter the duration, tap KEYPAD. 3 Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. You can see the calculation history at the upper part of the screen. To clear the history, tap CLEAR HISTORY. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. 52 Applications Maps Find your location on the map, search for locations, and view location information for various places. Play Music Discover, listen to, and share music on your device. Play Movies & TV Watch videos stored on your device and download various content to watch from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase. Google Settings Configure settings for some features provided by Google. 53 Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in flight mode if allowed by aircraft personnel. Wi-Fi Connecting to a Wi-Fi network Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Turn off Wi-Fi to save the battery when not in use. 1 On the Settings screen, tap Wi-Fi, and then tap the switch to activate it. 54 Settings 2 Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. 3 Tap CONNECT. Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET. Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Wi-Fi, and then tap the switch to activate it. 2 Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request. Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 Tap Gallery on the Apps screen. 2 Select an image. 3 Tap Share → Wi-Fi Direct and select a device to transfer the image to. 4 Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure. 55 Settings Ending the device connection 1 Tap Wi-Fi on the Settings screen. 2 Tap Wi-Fi Direct. The device displays the connected devices in the list. 3 Tap the device name to disconnect the devices. Bluetooth Introduction Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced. • Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device. • Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. 56 Settings Pairing with other Bluetooth devices 1 On the Settings screen, tap Bluetooth, and then tap the switch to activate it. The detected devices are listed. 2 Select a device to pair with. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option. Refer to the other device’s user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. 3 Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Tap Gallery on the Apps screen. 2 Select an image. 3 Tap Share → Bluetooth, and then select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 4 Accept the Bluetooth connection request on the other device. 57 Settings Unpairing Bluetooth devices 1 Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. 2 Tap next to the device name to unpair. 3 Tap Unpair. Data usage Keep track of your data usage amount. On the Settings screen, tap Data usage. More connection settings Options Customise settings to control other features. On the Settings screen, tap More connection settings. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information. • VPN: Set up and connect to virtual private networks (VPNs). 58 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 On the Settings screen, tap More connection settings → Printing → Download plug-in. 2 Search for a printer plug-in in Play Store. 3 Select a printer plug-in and install it. 4 Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. To add printers manually, tap MORE → Add printer → ADD PRINTER. To change print settings, tap MORE → Printing settings. Printing content While viewing content, such as images or documents, tap Share → Print → printers, and then select a printer. 59 → All Settings Sounds and notifications Change settings for various sounds on the device. On the Settings screen, tap Sounds and notifications. • Sound mode: Set the device to use sound mode or silent mode. • Volume: Adjust the volume level for music and videos, system sounds, and notifications. • Sounds: Change the notifications and system sound settings. • Sound quality and effects: Configure additional sound settings. • Do not disturb: Set the device to mute notification sounds, except for allowed exceptions. • App notifications: Change the notification settings for each app. Display Change the display settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Outdoor mode: Activate outdoor mode to make the display easier to see in bright conditions. • Font: Change the font size and type. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Screen mode: Change the screen mode to adjust the display’s colour and contrast. • Daydream: Set the device to launch a screensaver when the device is charging. 60 Settings Applications Manage the device’s apps and change their settings. On the Settings screen, tap Applications. • Application manager: View and manage the apps on your device. • Default applications: Select a default setting for using apps. Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. Following types of user accounts are available: • Owner: The owner account is created only when setting up the device for the first time, and cannot be created more than one. This account has full control of the device including user account management. You can add or delete user accounts only when using this account. • Guest: This account allows guests to access the device. Information and data used during a guest session is temporarily stored. Each time you use this account, you are asked whether to continue the previous guest session or reset it. • User: This account allows users to access their own apps and content, and customise the device settings that affect all accounts. • User (restricted profile): A restricted account can only access the apps and content allowed by the owner account, and cannot use the services that require logging in. Adding users 1 On the Settings screen, tap Users. 2 Tap Add user or profile → User → OK → SET UP NOW. The device will switch to a new user account and the default locked screen will appear on the screen. 3 Unlock the device and follow the on-screen instructions to complete the account setup. 61 Settings Adding restricted profiles 1 On the Settings screen, tap Users. 2 Tap Add user or profile → User (restricted profile). If you are not using a secure screen lock method with the owner account, follow the onscreen instructions to set one up. 3 Select the apps and content that restricted users are allowed to access. Switching users Tap the user account icon at the top of the locked screen or the notification panel, and then select an account to switch to. Locked screen Notification panel Managing users When using the owner account, you can delete accounts or change the settings for restricted accounts. To delete a user account, tap next to an account to delete it. To change the settings for a restricted account, tap account by tapping . 62 next to an account. You can delete the Settings Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper. Lock screen and security Change the settings for securing the device. On the Settings screen, tap Lock screen and security. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Show information: Change settings for the items displayed on the locked screen. • Notifications: Set whether or not to show notification content on the locked screen and select which notifications to display. • Unlock effect: Select an effect that you see when you unlock the screen. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Unknown sources: Set the device to allow the installation of apps from unknown sources. • Other security settings: Configure additional security settings. 63 Settings Privacy Change the settings for maintaining your privacy. On the Settings screen, tap Privacy. • Location: Change settings for location information permissions. • Report diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customise the settings to improve accessibility for visually impaired users. • Hearing: Customise the settings to improve accessibility for users with hearing impairment. • Dexterity and interaction: Customise the settings to improve accessibility for users who have reduced dexterity. • Direct access: Set the device to open selected accessibility menus when you press the Home key three times quickly. • Notification reminder: Set the device to alert you to notifications that you have not checked at the interval. • Single tap mode: Set the device to control notifications by tapping the button instead of dragging it. • Services: View accessibility services installed on the device. 64 Settings Accounts Add your Samsung and Google accounts, or other accounts, to sync with. Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device. 1 On the Settings screen, tap Accounts → Add account. 2 Select an account service. 3 Follow the on-screen instructions to complete the account setup. To sync content with your accounts, select an account and select items to sync. Registering Samsung accounts You need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to your Samsung account. Register your Samsung account to the device to conveniently use Samsung services. 1 On the Settings screen, tap Accounts → Add account. 2 Tap Samsung account. 3 Follow the on-screen instructions to complete the account setup. Once your Samsung account has been registered, you can use apps requiring your Samsung account without the sign in procedure. Removing accounts On the Settings screen, tap Accounts, select an account name, select the account to remove, and then tap MORE → Remove account. 65 Settings Backup and reset Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • Back up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data. • Restore: Restore previously backed up personal information and app data from your Samsung account. • Backup account: Set up or edit your Google backup account. • Back up my data: Set the device to back up settings and app data to the Google server. • Automatic restore: Set the device to automatically restore settings and app data from the Google server when apps are reinstalled. • Auto restart: Set the device to restart itself at preset times for optimal performance. • Factory data reset: Reset settings to the factory default values and delete all data. Language and input Change the settings for text input. Some options may not be available depending on the selected language. On the Settings screen, tap Language and input. • Language: Select a display language for all menus and apps. • Default keyboard: Select a default keyboard type for text input. • Samsung keyboard: Change the Samsung keyboard settings. • Google voice typing: Change the voice input settings. • Voice input: Select a default voice input service. You can also change settings for each service. • Text-to-speech options: Change the text-to-speech settings. • Pointer speed: Adjust the pointer speed for the mouse or trackpad connected to your device. 66 Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • Power saving mode: Activate power-saving mode and change the settings for powersaving mode. Refer to Power saving mode for more information. • Ultra power saving mode: Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app. Refer to Ultra power saving mode for more information. • Display battery percentage: Set the device to display the remaining battery life. Storage View memory information for your device. On the Settings screen, tap Storage. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. 67 Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset. • Automatic date and time: Automatically update the time and date when moving across time zones. • Set date: Set the current date manually. • Set time: Set the current time manually. • Select time zone: Set the home time zone. • Use 24-hour format: Display time in 24-hour format. User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About device Access device information, edit the device name, or update device software. On the Settings screen, tap About device. 68 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device. • PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. • PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. • PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider. Your device displays network or service error messages • When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly. • You cannot access some options without a subscription. For more information, contact your service provider. Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. 69 Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Forcing restart If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Resetting the device If the methods above do not solve your problem, perform a factory data reset. On the Apps screen, tap Settings → Backup and reset → Factory data reset → RESET DEVICE → ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. 70 Appendix The Internet is often disconnected • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption increases when you use messaging features or some apps, such as games or the Internet. • The battery is consumable and the useful charge will get shorter over time. Your device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance. If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. 71 Appendix Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use. • If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com. • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. 72 Appendix Another Bluetooth device is not located • Ensure that the Bluetooth wireless feature is activated on your device. • Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the Smart manager or manually delete unused apps or files to free up storage space. 73 Copyright Copyright © 2016 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. • Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. • All other trademarks and copyrights are the property of their respective owners.
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