Samsung WA75K4000HA/NQ User Manual

Washing Machine
User manual
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Contents
Contents
Safety information
3
What you need to know about the safety instructions
Important safety symbols
Important safety precautions
3
3
4
Installation
9
What’s included
Installation requirements
Step-by-step installation
9
11
12
Before you start
19
The basics
Laundry guidelines
19
21
Operations
25
Control panel
Simple steps to start
Auto cycles
Manual cycles
Special features
25
27
28
29
30
Maintenance
31
Cleaning31
Troubleshooting
36
Checkpoints36
Information codes
40
Specifications
41
Specification sheet
41
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Safety information
Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read
this manual to take full advantage of your washing machine’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest service
centre or find help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
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Safety information
Safety information
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To
safely operate this appliance, familiarize yourself with its operation and exercise care when
using it.
Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:
1. This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
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Safety information
5. The new hose-sets supplied with the appliance are to be used and
that old hose-sets should not be reused.
6. For washing machines having ventilation openings in the base, the
installation instructions shall state that the openings must not be
obstructed by a carpet.
7. For use in Europe: Children of less than 3 years should be kept away
unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service
company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product,
or injury.
Plug the power cord into a wall socket that meets local electrical specifications. Use the
socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the
product specifications. Failure to do so may result in electric shock or fire. Plug the power
plug into the wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
• Plug the power plug into the wall socket so that the cord is running towards the floor.
If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.
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Safety information
Safety information
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
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Safety information
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your
nearest service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest Samsung Customer Service.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the lid.
• If trapped inside the product, children may suffocate to death.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not insert your hand or a metal object under the washing machine while an operation is
in progress.
• This may result in injury.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service
centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
• In this case, the product will not be covered by the standard warranty provided by
Samsung and no responsibility can be attributed to Samsung for malfunctions or damages
resulting from doing it.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
• Failure to do so may result in electric shock or fire.
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Safety information
Safety information
Do not put your hand into the spinning tub during the spin cycle.
• This may result in injury. If the tub does not stop spinning within 15 seconds after you
open the lid, contact your nearest Samsung Customer Service.
Do not let children (or pets) play in or on your washing machine.
The washing machine door does not open easily from the inside and children may be
seriously injured if trapped inside.
Do not use the water to exceed 50 °C when using the hot water in your washing machine.
Plastic parts may be deformed or damaged, and this may result in electric shock or fire.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washing machine using a damp, soft
cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from such
misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use the a strong acidic cleaning agent.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
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Installation
Follow these instructions carefully to ensure proper installation of the washing machine and
to prevent accidents when doing laundry.
What’s included
Installation
Make sure all the parts are included in the product package. If you have missing or
defective parts, contact a local Samsung customer centre or the retailer.
01
02
03
07 08
09
10
11
04
05
12
13
14
15
06
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Installation
Installation
01 Door
02 Built-in sink
03 Filter
04 Tub
05 Water Jet
06 Adjustable legs
07 Water hose (Cold)
08 Water hose (Hot)
09 Control panel
10 Detergent box
11 Wing distributor
(Optional) *
12 Power cord
13 Handle (Set Moving) *
14 Ground lead *
15 Drain hose
NOTE
•
•
•
•
•
Availability of parts with an asterisk (*) depends on the model.
Door: Make sure to keep the door closed while the washing machine is operating.
Lint filter: This collects lint that builds up from the laundry being washed.
Grounding lead: Cover this lead if wired to a metal part for earth-grounding.
Levelling feet: Adjust the feet to level the washing machine on a flat floor.
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Installation requirements
Electrical supply and grounding
WARNING
•
•
•
•
•
•
Make sure the drain hose is not clogged.
We recommend a standpipe in height
of 90-100 cm. The drain hose must be
connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
The standpipe specifications mentioned
here are only applicable to pump-type
models.
Installation
•
AC 220-240 V / 50 Hz fuse or circuit
breaker is required.
Use an individual branch circuit specific
to the washing machine.
Do NOT use an extension cord.
Use only the power cord that comes
with the washing machine.
Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
Drain
Levelling
•
•
To prevent tumbling or noise, install the
washing machine on a solid, flat floor
without a platform or bricks.
Keep the washing machine at 10 cm
from each adjacent wall.
Water supply
•
•
•
Make sure water taps are easily
accessible.
Turn off the taps when the washing
machine is not in use.
Check for any leaks at the water hose
fittings on a regular basis.
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Installation
Step-by-step installation
STEP 1 Select a location
Installation
Location requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
Assembling the rat protection panel (applicable models only)
Tilt the washer a little, insert the shutter and finally fix the shutter with screw to the base as
shown in the picture.
Rear Side
1. Insert the rat protection panel to the
assembling hole on back side to the end.
2. If you have difficulty inserting the panel
lift up the washer a little and insert it.
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STEP 2 Adjust the levelling feet
Unpack the product package.
Installation
1. Gently slide the washing machine into
position. Excessive force may damage
the levelling feet (A).
2. Level the washing machine by manually
adjusting the levelling feet.
A
3. When levelling is complete, tighten the
nuts (B) if provided (some models may
not have the nuts).
B
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
STEP 3 Connect the water hose
Connect the water hose to the water tap.
A
1. Remove the adaptor (A) from the water
hose (B).
B
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Installation
2. Use a Philips screwdriver to loosen four
screws on the adaptor.
Installation
3. Hold the adaptor and turn part (C) in the
arrow direction to loosen it by 5 mm (*).

C
4. Insert the adaptor into the water tap,
and tighten the screws while lifting up
the adaptor.
5. Turn part (C) in the arrow direction to
tighten it.
C
6. While holding down part (D), connect the
water hose to the adaptor. Then, release
part (D). The hose fits into the adaptor
with a clicking sound.
D
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7. Connect the other end of the water
hose to the inlet valve on the back of
the washing machine. Turn the hose
clockwise to tighten.
Installation
8. Open the water tap and check if there
are any leaks around the connection
areas.
• If there are water leaks, repeat the
steps above.
•
If using a screw type of water tap,
connect the water hose to the water
tap as shown.
WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung service
centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.
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Installation
NOTE
•
•
After connecting the water hose to the adaptor, check if it is connected properly by
pulling the water hose downwards.
Use a standard type of water tap. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
Installation
STEP 4 Position the drain hose
General type
1. Press and hold down the joint ring, and
insert it into the drain hose.
2. Insert the drain hose into the drain
outlet. Make sure to connect them firmly
using the joint ring.
The drain hose is extensible. Adjust the
length of the drain hose as needed.
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Pump type
A
1. Open the hose cap (A), and insert the
drain hose. Tighten the drain hose using
the joint ring.
NOTE
•
Installation
•
The position (side or rear) of the drain
outlet depends on the model.
Availability of the hose cap depends on
the model.
2. Connect the other end of the drain hose
to a standpipe or basin that is positioned
90-100 cm (*) from the floor.


WARNING
Make sure the end of the drain hose is
not submerged by water. Otherwise, the
washing machine may suffer serious
damage.
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Installation
CAUTION
•

•

Installation
•
Do not exceed 3 m (*) for the total length
of extended hoses.
Do not let the drain hose run over
doorsills that protrude 5 cm (**) or more
from the floor.
Do not run the drain hose under the
bottom of the machine.
STEP 5 Power on
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing
machine.
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Before you start
The basics
Prewash (Water Jet & Built-in sink)
CAUTION
•
•
Do not abuse Water Jet. Excessive use of Water Jet increases water consumption.
When running water to the tub, do that gently. Otherwise, water may overflow the tub.
Before you start
Water Jet and Built-in sink help you handwash before the washing machine starts
operation. Water Jet is available only when
the door is open with the water level set
to less than High. For prewashing, use the
Built-in sink that is designed to facilitate the
hand-wash.
1. With the door open, lower the Built-in
sink, and put clothes to prewash on it.
2. Press Water Jet to supply water to the
Built-in sink, and hand-wash.
3. When done, you can either reuse the
water in the main cycle or simply drain.
• To reuse the water, run the water
down to the tub manually.
• To drain the water, press
Activ Dual Wash button.
NOTE
•
•
If you want to hand-wash while the
machine is operating, press Start/Pause
to stop operation, and then follow steps
1-3 above.
If you open both the door and the Builtin sink, lower the Built-in sink manually
for prewashing.
•
•
For the first-time use, Water Jet supplies
water to the detergent box for 1 second
to extract air from the water hose.
After the first use, Water Jet stops
automatically after 5 minutes of water
supply.
Do not use for other than prewashing,
such as washing shoes or animals.
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Before you start
Detergent Box
To add a laundry-specific detergent, follow
these steps:
Before you start
1. Open the door then the Built-in sink to
reveal the tub.
2. Open the detergent box by pulling in the
direction of the arrow as shown in the
figure and then put the detergent in the
detergent box.
3. Put in one-time amount of detergent
evenly so the detergent may not brim
over the box.
CAUTION
Make sure to use detergent as appropriate.
An excessive amount of detergent may not
dissolve well.
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Laundry guidelines
Checkpoints
•
•
•
Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and
the dirty clothes together to transfer the dirt or colour to the white towel.
Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with
detergent.
Wrinkle-processed clothes made of wool must be specially treated by tightening them
with threads before washing. Remove the threads after washing and drying is complete.
•
•
•
Before you start
CAUTION
Do not place or keep blankets in the tub.
Do not put candles or a heat source in or on the washing machine.
Do not wash these clothes:
• Neckties, brassieres, jackets, suits, and coats can be easily deformed by shrinking or
discolouring on the surface. These clothes are mostly made of rayon, polynosic, cuff,
and/or blended fabric.
• Wrinkle-processed, embossed, or resin processed clothes easily deform merely by
soaking in water.
• Clothes that are easily discoloured made from cotton, wool, wrinkled silk, leather wear
and accessories, and leather ornamented clothes and accessories.
• Waterproof sheets, mattresses, or wool quilts, rain covers, fishing jackets and trousers,
skiwear, sleeping bags, diaper covers, sweat suits, vehicle covers for automobiles,
bicycles, and motorcycles, bath rugs, and other waterproof items.
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Before you start
STEP 1 Sort
Sort the laundry according to these criteria:
•
•
•
•
Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
Colour: Separate whites from colours.
Size: Mixing different-sized items together in the tub improves the washing performance.
Sensitivity: Follow the cloth-specific instructions on the care label of delicate items such
as pure, new woollen items, curtains, and silk items.
NOTE
Before you start
Make sure to check the care label on the clothing, and sort them accordingly before starting
the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry items, and remove dirt and/or soils from them.
•
•
•
•
•
Metal objects such as coins, pins, and buckles on clothing may damage other laundry
items as well as the tub.
Turn clothing with buttons and embroideries inside out.
If pants or jacket zippers are open while washing, the tub may be damaged.
Zippers should be closed and fixed with a string.
Clothing with long strings may become entangled with other clothes. Make sure to tie the
strings before washing.
STEP 3 Use a laundry net or wash certain items separately
•
•
•
Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres
may break through and tear other laundry items.
Cashmilon, large volume garments, and lightweight clothes (lace-decorated clothes,
lingerie, nylon stocking, and synthetic fabrics) may float on water during washing and
cause problems to the machine. Use the laundry net or wash them separately.
Do not wash the laundry net by itself without other laundry. This may cause abnormal
vibrations that could move the washing machine and result in injury.
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CAUTION
Make sure to soak inflatable items (such as blankets, and cotton-filled or microfibre quilets) in
water before you run a cycle.
• Inflatable items may cause damage to the laundry or the machine during the wash or
drying process.
• Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time.
Two different-sized blankets in the same load may compromise the drying performance
due to unbalanced loads.
To input a blanket
Before you start
Fold the blanket as shown, and then put it on the plastic area (A) of the tub before inserting
into the tub.
A
STEP 4 Prewash (if necessary)
•
•
•
To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly
and brush off.
Use powder or liquid detergents. Do not use soap, as this may remain on the tub after
washing.
Prewash white socks, sleeves, and collars with a little detergent and a brush.
CAUTION
Make sure the laundry is inserted completely.
• Any exposed part of the laundry may cause damage to the machine or the laundry itself,
or a water leak.
• Make sure the laundry does not exceed the plastic area (A) in the above figure.
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Before you start
STEP 5 Determine the load capacity
Make sure the laundry does not exceed the plastic area (A) in the figure on page 23.
Otherwise, it may cause the washing machine to not wash properly or cause damage to the
machine or the laundry itself, or a water leak.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin
efficiency may be reduced. For bedding or bedding covers, the recommended load capacity is
3.5 kg or less.
CAUTION
Before you start
If the laundry is unbalanced and the Ub information code is displayed, redistribute the load.
Unbalanced laundry may reduce the spinning performance and cause damage to the machine
or the laundry itself.
STEP 6 Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool),
colour, wash temperature, and degree of soiling. Always use low suds laundry detergent,
which is designed for automatic washing machines.
CAUTION
•
•
•
•
•
•
Use an appropriate amount of detergent. Excess amounts of detergent do not produce
much improvement in washing results but cause damage to the laundry due to
deteriorated rinsing performance.
Bleach is strong alkali in nature, causing damage to or discolouration of the laundry.
Use a longer or added rinse cycle when using powder detergent that is very likely to
remain on the laundry and cause bad odours after washing is complete.
If an excessive amount of detergent is used especially in cold water, the detergent doesn’t
dissolve well, ending up with contaminated laundry, hoses, and/or tub.
In case of timed washing, do not apply detergent directly to laundry or the tub. The
laundry may be discoloured. Use the detergent box.
When washing wool using the Wool cycle, use only a neutral detergent to avoid
discolouring the laundry.
NOTE
•
•
Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you are
not sure about the water hardness, contact a local water authority.
Do not use detergent that tends to be hardened or solidified. This detergent may remain
after the rinse process, blocking the drain outlet.
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Operations
Control panel
07
01
09
02
08
03
04
05
06
Displays the remaining time of a cycle, or the information code when
an issue to check occurs.
Operations
01 Display
Child Lock
Child Lock is designed to prevent accidents by infants or children such
as drowning in the tub, and remains active after the machine restarts.
To cancel the Child Lock, you must deactivate it first.
Eco Tub Clean
Use to keep the tub clean. This indicator lights up automatically on
a regular basis. When the indicator turns on, run the Eco Tub Clean
cycle.
02 Water Level
The water level is adjusted according to the cycle. However, you can
change the level manually.
Active Dual Wash is available only in the Standby state, and offers
2 options: Water Save (default) and Drain.
Water Save
Select this to reduce water consumption.
03 Activ Dual
Wash
04 Wash
Drain
Drains the water used in the prewash. During this process, no other
cycle is enabled. To stop the draining, press Power or Activ Dual Wash
again.
After the draining is complete, the washing machine automatically
switches to Water Save mode, and you can select any cycle.
Press to run a wash only cycle, or to select a washing time between
6 minutes and 30 minutes.
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Operations
05 Rinse
Press to run the rinse cycle, or change the rinse count up to 5.
Press to run the spin cycle, or change the spinning time in this
sequence: 1-9 min (increase by 1 minute) > 15 min > 30 min.
06 Power Spin
NOTE
When only a spin cycle is selected, the spinning time will differ from
the total remaining time, which includes the actual spinning time and
the time for draining.
07 Power
Power on or off the washing machine.
08 Start/Pause
Select a cycle and press Start/Pause to start the cycle. To stop the
current operation, press Start/Pause.
09 Cycle Panel
Choose one that best suits your needs.
Operations
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Simple steps to start
1
5
4
3
2
Press Power to turn on the washing machine.
Select a cycle in the cycle panel.
Change the cycle settings (wash time, rinse count, and/or spinning time) as necessary.
To add an option such as Water Level, and Activ Dual Wash, press the corresponding
button.
5. Press Start/Pause.
1.
2.
3.
4.
Operations
To change the cycle during operation
1. Press Start/Pause to stop operation.
2. Select a different cycle, and repeat steps 2-3 above if necessary.
3. Press Start/Pause again to start the new cycle.
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Operations
Auto cycles
Cycle
Normal
Quick
Description
•
Select this for most fabrics including cottons, linens, and
normally soiled items.
•
Select this for less soiled clothes, such as towels, in reduced
time.
•
With this selected, the washing machine adds a soaking
process in advance of the main cycle. Once you set the
soaking time, you cannot change it during the process.
•
Suitable for clothes that require a thorough wash.
•
Suitable for a large-sized laundry such as blankets and bed
cover sheets.
•
Select this for delicate items such as sweaters, cardigans, or
wool clothes.
•
indicator blinking, this indicates that it is
If you see the
recommended to clean the tub using Eco Tub Clean.
Press and hold this button for 3 seconds. The powerful
spinning force will remove impurities and bad odours from
inside the tub. For details, see the Cleaning section in this
manual.
Soak
Jeans
Blanket
Delicates
Operations
Eco Tub Clean (3 sec.)
•
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Manual cycles
You might want to use a single cycle to wash less soiled clothes. For example, you can run
the wash cycle once for nightwear.
1
4
2
Wash time
Rinse count
Power Spin time
6-30 minutes
1-5 times
1-9, 15, 30 minutes
Operations
1. Press Power to turn on the washing machine.
2. Press Wash/Rinse/Power Spin to run the individual cycle to your needs. The duration or
count of each cycle can be adjusted by pressing the applicable button as many times as
needed.
3. If you want to run a combination of cycles, press applicable cycle buttons as below:
Wash + Rinse
Rinse + Power Spin
Wash + Rinse + Power Spin
Rinsing after washing
Spinning after rinsing
Washing, rinsing, and then
spinning in sequence
4. Press Start/Pause.
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Operations
Special features
Child Lock
Child Lock is designed to prevent accidents by children or infants, such as drowning in the
tub.
To activate the Child Lock
With the Child Lock enabled
Press and hold Rinse and Power Spin
simultaneously for 3 seconds. The
indicator blinks.
•
To deactivate the Child Lock
Operations
Press and hold Rinse and Power Spin
simultaneously for 3 seconds. The
indicator turns off. If the tub has contained
water, simply restart the machine and
press and hold Rinse and Power Spin
simultaneously for 3 seconds to deactivate
the Child Lock.
•
•
•
You can still manipulate on the control
panel while the door is closed. If you
open the door, an information code (CL,
dC) appears with an alarm. Then, the
machine starts forced draining after 30
seconds in order to prevent accidents.
Only when water supply is complete, the
Child Lock becomes active.
If the door is left open for 30 seconds
with the tub containing water, the
machine drains the water with the CL
code, which you cannot stop.
To add detergent or more laundry in the
tub, or to change the cycle settings, you
must first deactivate the Child Lock.
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Maintenance
Cleaning
Keep the washing machine clean to prevent deteriorated performance and to preserve its life
cycle.
Eco Tub Clean reminder
•
•
•
•
The
indicator reminds you of cleaning the tub when necessary. If you happen to see
the indicator blinking after washing is complete, remove the laundry and run the Eco Tub
Clean cycle.
You can ignore this reminder and continue to run cycles normally because this is
not a system failure. However, the reminder remains active for 6 consecutive cycles
immediately after each cycle is complete.
The reminder is activated once every 1-3 months, depending on the cycle count.
To keep the tub clean, it is recommended to run Eco Tub Clean on a regular basis.
Built-in sink
1. Open the door, and use a cloth or sponge to clean the Built-in sink.
2. Press Water Jet to supply water to the board. Use this water to rinse the board.
Cleaning the filter
Clean the filter net often to keep the washer clean.
Maintenance
1. Push the upper part of the Hygiene filter
and pull in.
2. Open the cover as shown in the figure.
3. Then remove the lint from Magic filter.
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Maintenance
4. Clean the Magic filter.
5. Close the cover and insert the lower part
of the filter in the basket first and then
push the filter with click sound.
Maintenance
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Pump filter (applicable models only)
1. Put a floor-cloth or towel under
the Pump filter. Turn the filter knob
anticlockwise to remove.
2. Clean the filter with running water and a
soft brush.
3. Reinsert the filter, and turn clockwise
until it locks into position.
Maintenance
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Maintenance
Mesh filter
1. Use pliers to pull out the mesh filter
from inside the water inlet as shown.
2. Use a soft brush to clean the filter with
running water.
3. Reinsert the filter. Make sure it is
tightened against water leaks.
Maintenance
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Detergent Box
1. Open the door and then the Built-in sink
to reveal the detergent box.
2. Open the detergent box by pulling in
the front direction and then remove the
wing distributors from the detergent
box.
3. Clean the detergent box as well as the
wing distributors with running water
and a soft brush.
Maintenance
4. When complete, reinsert the wing
distributors. Then, reinsert the detergent
box to the washer.
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Troubleshooting
Checkpoints
If you encounter an issue to check with the washing machine, first check the table below and
try the suggestions.
Symptom
Does not turn on.
Action
•
•
•
Make sure you use rated power for the product.
Make sure the power cord is completely plugged in.
Check the fuse or reset the circuit breaker.
•
•
•
Make sure the door is closed.
Make sure the water taps are open.
Make sure to press or tap Start/Pause to start the washing
machine.
Make sure Child Lock is not activated.
Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
Was the door opened during the spinning cycle? Close the
door, and press or tap Start/Pause to resume.
The machine enters Standby or is in a soaking cycle. Please
wait.
Check the fuse or reset the circuit breaker.
•
•
Does not start.
•
•
•
•
•
•
Troubleshooting
Water is not supplied.
•
•
•
•
•
After a cycle,
detergent remains
in the automatic
dispenser.
•
•
•
Make sure you press or tap Start/Pause after selecting the
water supply.
Make sure the water taps are open.
Is the filter net at the water supply hose connector clogged?
Clean the filter net by brushing with a toothbrush.
Is the water supply cut off? If the water supply is cut off, close
the tap and power off.
Straighten the water supply hoses.
Open and close the door, then press or tap Start/Pause.
If the water pressure is low, it takes longer to start washing.
If the water level is not as high as necessary or lower than
expected, use the level selector to adjust the water level.
Make sure the washing machine is running with sufficient
water pressure.
Make sure the detergent box is properly inserted.
Remove and clean the detergent box, and then try again.
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Symptom
Action
•
•
Vibrates excessively
or makes noise.
•
•
•
•
•
•
•
•
•
Stops.
•
•
•
•
Plug the power cord into a live electrical outlet.
Check the fuse or reset the circuit breaker.
Close the door, and press or tap Start/Pause to start the
washing machine. For your safety, the washing machine will
not spin unless the door is closed.
Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
There may be a pause or soak period in the cycle. Wait briefly
and the washing machine may start.
Make sure the inlet hose screens at the taps are not clogged.
Periodically clean the screens.
This symptom occurs temporarily due to low voltages, and
will be solved when power recovers.
Troubleshooting
The Eco Tub Clean
alarm does not turn
off.
Make sure the washing machine is set on a level floor. If the
floor is not level, use the levelling feet to adjust the washing
machine.
Make sure the washing machine is not contacting any other
object.
Make sure the laundry load is balanced.
Make sure the laundry is spread evenly in the washing
machine. Spread out the laundry evenly and start again.
Make sure the space around the washing machine is free of
objects.
Humming is produced normally during operation.
Objects such as coins can cause noise. Remove these objects
from the washing machine after washing is complete.
indicator
When the machine is diagnosed to be cleaned, the
blinks for an hour. This recurs 6 consecutive times until you
run the Eco Tub Clean cycle. This is normal, and not a system
failure. To keep the tub clean, it is recommended to run the
cycle once every 1-3 months.
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Troubleshooting
Symptom
Action
•
•
•
•
Fills with the wrong
temperature water.
•
•
•
Door (Lid) locked or
will not open.
•
•
•
•
•
Does not drain and/
or spin.
Troubleshooting
•
•
•
•
•
Load is wet at the end
of the cycle.
•
•
Fully open both water taps.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct water taps.
Flush water lines.
Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
While the washing machine fills, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
While the washing machine is operating, press or tap Start/
Pause to stop the washing machine.
It may take a few moments for the door lock mechanism to
disengage.
Check the fuse or reset the circuit breaker.
Make sure the electrical voltage is normal.
Make sure the washing machine is plugged in.
Make sure the drain hose is pointed downward. (Natural drain
models only)
Make sure the drain hose is not clogged.
Make sure the drain hose is not kinked.
Straighten the drain hose. If there is a drain restriction, call for
service.
Close the door, and press or tap Start/Pause. For your safety,
the washing machine will not spin unless the door is closed.
Use the High or Extra High spin speed. (Applicable model
only)
Use high efficiency (HE) detergent to reduce oversudsing.
Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
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Symptom
Action
•
•
•
Leaks water.
•
•
•
•
•
Excessive suds.
•
•
•
•
The spin basket or
drain/supply hose is
frozen.
•
•
•
•
•
•
Use high efficiency (HE) detergent to prevent oversudsing.
Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
Non-HE detergent is not recommended.
Use warm water to disconnect the water supply hose and
drain hose. Soak them in warm water.
Fill the spin basket with warm water, and then wait for about
10 minutes.
Put a hot towel on the drain hose connector.
Reconnect the water supply hose and drain hose, and check if
water is supplied properly.
Make sure the drain hose is not clogged, and is hung over the
drain hose hook. Fill the spin basket halfway with water, and
try spinning again.
Lift the end of the drain hose to prevent water from draining.
Fill the spin basket halfway with water, and then run spinning
after releasing the drain hose.
Make sure the drain hose is installed correctly. See the
installation section of this user manual and adjust the position
of the drain hose as instructed.
Stains on clothes.
•
Clean the magic filter.
Has odours.
•
•
•
Excessive suds collect in recesses and can cause foul odours.
Run cleansing cycles to sanitize periodically.
Dry the washing machine interior after a cycle has finished.
Troubleshooting
Water drains out
immediately.
Make sure all hose connections are tight.
Make sure the water supply hose's rubber packing is in the
correct position. Screw tightly again.
Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
Avoid overloading.
Use high efficiency (HE) detergent to prevent oversudsing.
Make sure the water supply hose is not kinked.
If the water supply is too strong, water may leak. Close the
water tap a little.
Make sure water is not leaking from the water tap. If so,
repair the water tap.
a symptom continues to happen, contact a local Samsung service centre.
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Troubleshooting
Information codes
If the washing machine fails to operate, you may see an information code on the display.
Check the table below and try the suggestions.
Troubleshooting
Code
Action
SC
Water does not drain.
• Make sure the drain hose is not bent, frozen, or clogged.
• If the water does not drain in 30 minutes, an alarm will sound
with the information code of 5C on the display.
4C
Water is not supplied.
• Make sure the water tap is opened.
• Make sure the water hose is not bent, frozen, or clogged.
• If the water supply is not finished in 1 hour or the water level
does not change in 4-10 minutes after the water supply has
started, an alarm will sound with the information code of 4C
on the display.
Ub
The spinning process does not operate.
• Make sure the laundry is spread out evenly in the tub.
• Make sure the washing machine is levelled on a flat surface.
1C, OC
Water overflows.
• Run the spinning process to drain water, and restart the
machine.
• If the information code continues to appear, call for service.
CL, dC
Child Lock is activated unexpectedly.
• While the information code blinks at a 0.5 second intervals,
water drains with an alarm.
• To clear the information code, close the door when draining is
complete, and then restart the washing machine by pressing
the Start/Pause button.
•
LC
•
•
Check if the end of the drain hose is placed on the fl oor. (The
hose should be hung over the pump - hose guide.)
Check if the drain hose is clogged by any foreign substances.
If the error remains, call the customer care.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
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Specifications
Specification sheet
Top loading washing machine
Type
Max load (kg)
Power consumption (W)
WA75K4****
Washing
7.5
Washing
330
Spin
240
Dimensions (mm)
W540 x D568 x H1002
Net weight (kg)
31.0
Water pressure (Mpa (kg·f/cm2))
0.05 - 0.78 (0.5 - 8.0)
Washing type
Stirring type
Water level (L)
5
60
4
53
3
40
2
29
1
22
Water usage (L)
160
Spin speed (rpm)
680
NOTE
•
•
Asterisk (*) means variant model and can be varied (0-9) or (A-Z).
The design and specifications are subject to change without notice for quality
improvement purposes.
Specification
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Memo
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Memo
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QUESTIONS OR COMMENTS?
COUNTRY
CALL
OR VISIT US ONLINE AT
SINGAPORE
1800-SAMSUNG(726-7864)
www.samsung.com/sg/support
AUSTRALIA
1300 362 603
www.samsung.com/au/support
NEW ZEALAND
0800 726 786
www.samsung.com/nz/support
MYANMAR
+95-1-2399-888
www.samsung.com/th/support
MALAYSIA
1800-88-9999
603-77137477 (Overseas contact)
www.samsung.com/my/support
PHILIPPINES
1-800-10-726-7864 [ PLDT Toll Free ]
1-800-8-726-7864 [ Globe Landline and Mobile ]
02-422-2111 [ Standard Landline ]
www.samsung.com/ph/support
INDIA
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
www.samsung.com/in/support
SOUTH AFRICA
0860 SAMSUNG (726 7864)
BOTSWANA
8007260000
NAMIBIA
08 197 267 864
ZAMBIA
0211 350370
MAURITIUS
800 2550
REUNION
0262 50 88 80
ANGOLA
917 267 864
MOZAMBIQUE
847267864 / 827267864
KENYA
0800 545 545
UGANDA
0800 300 300
TANZANIA
0685 889 900
RWANDA
9999
BURUNDI
200
DRC
499999
SUDAN
1969
NIGERIA
0800-726-7864
Ghana
0800-10077
0302-200077
Cote D’Ivoire
8000 0077
SENEGAL
800-00-0077
CAMEROON
67095-0077
www.samsung.com/support
www.samsung.com/africa_en/support
www.samsung.com/africa_fr/support
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