Samsung | HW-J550 | Samsung 320 W 2.1 ch Wireless Sub Soundbar J551 User Manual

HW-J550
HW-J551
User manual
Wireless Audio - Soundbar
Imagine the possibilities
Thank you for purchasing this Samsung product.
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www.samsung.com/register
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FEATURES
FEATURES
TV SoundConnect
TV SoundConnect lets you listen to audio from your TV on your Soundbar via a Bluetooth connection and lets you
control the sound.
HDMI
HDMI transmits video and audio signals simultaneously, and provides a clearer picture.
The unit is also equipped with the ARC function which lets you listen to sound from your TV through the Soundbar via
an HDMI cable. This function is only available if you connect the unit to an ARC compliant TV.
SURROUND SOUND
The SURROUND SOUND feature adds depth and spaciousness to your listening experience.
Wireless Subwoofer
Samsung’s wireless module does away with cables running between the main unit and the subwoofer.
Instead, the subwoofer connects to a compact wireless module that communicates with the main unit.
Special Sound Effects
You can select different Sound Effects - STANDARD (Original Sound)/MUSIC / VOICE / SPORTS / CINEMA / NIGHT
MODE - depending on the type of content you want to enjoy.
Multi-function Remote Control
You can use the supplied remote control to control various operations with the simple press of a button.
USB Host Support
You can connect and play music files from external USB storage devices such as MP3 players, USB flash memory,
etc. using the Soundbar's USB HOST function.
Bluetooth Function
You can connect a Bluetooth device to the Soundbar and enjoy music with high quality stereo sound, all without wires!
Using the Samsung Audio Remote App
To control the product with your Smart Device via the Samsung Audio Remote app, download the Samsung Audio
Remote App by accessing the app through Google Play store.
LICENSES
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the
Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc.
© DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
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SAFETY INFORMATION
SAFETY INFORMATION
ENG
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
The lighting flash and arrowhead within the triangle
indicates that there is dangerous voltage Inside the
product.
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
The explanation point within the triangle indicates
that there are important instructions accompanying
the product.
WARNING
• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
• This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
CAUTION
• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be
easily and readily accessible at all times.
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SAFETY INFORMATION
SAFETY INFORMATION
PRECAUTIONS
68.6 mm
99.1mm
99.1mm
99.1mm
Ensure that the AC power supply in your house complies with the power requirements listed on the identification
sticker located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough
space around it for ventilation (3~4 inches, 7~10 cm). Make sure the ventilation slots are not covered. Do not place the
unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off
the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period
of time.
During thunderstorms, disconnect the AC plug from the
wall outlet. Voltage peaks due to lightning could damage
the unit.
Do not expose the unit to direct sunlight or other heat
sources. This could lead to overheating and cause the
unit to malfunction.
Protect the product from moisture (i.e. vases), and
excess heat (e.g. a fireplace) or equipment creating
strong magnetic or electric fields. Unplug the power
cable from the AC wall socket if the unit malfunctions.
Your product is not intended for industrial use. It is for
personal use only. Condensation may occur if your
product has been stored in cold temperatures. If
transporting the unit during the winter, wait approximately
2 hours until the unit has reached room temperature
before using.
The battery used with this product contains chemicals
that are harmful to the environment. Do not dispose of
battery in the general household trash. Do not expose
the battery to excess heat, direct sunlight, or fire. Do not
short circuit, disassemble, or overheat the battery.
Danger of explosion if the battery is replaced incorrectly.
Replace only with the same or equivalent type.
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CONTENTS
CONTENTS
ENG
2FEATURES
17FUNCTIONS
2Licenses
17
Input mode
17
ARC (HDMI OUT)
3 SAFETY INFORMATION
18Bluetooth
3
20
Using The Samsung Audio Remote App
21
TV SoundConnect
Safety Warnings
4Precautions
22USB
6 GETTING STARTED
6
Before reading the User’s Manual
6
What’s Included
23
Software Update
24TROUBLESHOOTING
7DESCRIPTIONS
25APPENDIX
7
Top/Front Panel
25Specifications
8
Rear Panel
9 REMOTE CONTROL
9
Remote Control Buttons and Functions
●●
11CONNECTIONS
11
Installing the Wall Mount
12
Detaching the Wall Mount
12
Installing the bracket without referring to
the Wall-mount Installation Guide
13
Connecting the Wireless Subwoofer
15
Connecting an External Device using an
HDMI cable
16
Connecting an External Device using Audio
(analog) cable or Optical (digital) cable
●●
●●
Figures and illustrations in this User Manual are
provided for reference only and may differ from
actual product appearance.
An administration fee may be charged if either
(a) An engineer is called out at your request and
there is no defect with the product (i.e. where
the user manual has not been read).
(b) You bring the unit to a repair centre and there
is no defect with the product (i.e. where the
user manual has not been read).
You will be informed of the administration fee
amount before a technician visits.
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GETTING STARTED
GETTING STARTED
BEFORE READING THE USER’S MANUAL
Note the following terms before reading the user manual.
▶▶Icons used in this manual
Icon
Term
Caution
Note
Definition
Indicates a situation where a function does not operate or settings may be canceled.
Indicates tips or instructions on the page that help you operate a function.
▶▶Safety Instructions and Troubleshooting
1) Be sure to familiarize yourself with the Safety Instructions before using this product. (See page 3)
2) If a problem occurs, check Troubleshooting. (See page 24)
▶▶Copyright
©2015 Samsung Electronics Co.,Ltd.
All rights reserved; no part of this user’s manual may be reproduced or copied without the prior written permission of
Samsung Electronics Co.,Ltd.
WHAT’S INCLUDED
Check for the supplied accessories shown below.
(Wall Mount L: 1EA)
Remote Control / Lithium Battery
(3V : CR2032)
(Wall Mount R: 1EA)
User Manual
Bracket-Wall Mount
(Holder-screw1: 2EA)
(Holder-screw2: 2EA)
●●
●●
Wall Mount Guide
Holder-screw
Power Cord:2EA
DC Adapter
Optical cable
USB Cable
The appearance of the accessories may differ slightly from the illustrations above.
Use the dedicated USB cable to connect external USB devices to the unit.
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DESCRIPTIONS
DESCRIPTIONS
ENG
TOP/FRONT PANEL
VOL -/+
Controls the volume level.
The numeric value of the volume level appears in
the front panel display.
(Power) Button
Turns the power on and off.
(SOURCE) Button
Display
Selects the D.IN, AUX, HDMI, BT, TV, USB
input.
Displays the current mode.
●●
●●
If there is no input from the product or
remote control for 25 seconds, the display
will turn off automatically.
●●
The display will not turn off automatically in
the BT READY, SEARCH, or TV REQUEST
modes.
●●
●●
While the unit is powered on, pressing
) button for more than 3
the (
seconds sets the button to act as the
MUTE button. To cancel MUTE button
) button for more
setup, press the (
than 3 seconds again.
When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the Audio Setup
menu of your TV. Refer to the owner's manual supplied with your TV.
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DESCRIPTIONS
DESCRIPTIONS
REAR PANEL
HDMI IN
Inputs digital video and audio
signals simultaneously using an
HDMI cable. Use when
connecting a supported external
device.
(USB Port)
HDMI OUT(TV)
OPTICAL IN
HDMI IN
Connect to the Analog output of
an external device.
AUX IN
AUX IN
Connect USB devices such as
MP3 players here to play files on
the devices.
DC 24V (Power Supply In)
OPTICAL IN
Connect the DC power adaptor to
the power supply jack, and then
connect the AC power adaptor
plug to a wall outlet.
Connect to the digital (optical) output
of an external device.
HDMI OUT (TV-ARC)
Outputs digital video and audio
signals simultaneously using an
HDMI cable.
●●
●●
When disconnecting the power cable of the AC power adaptor from the wall outlet, pull the plug.
Do not pull the cable.
Do not connect this unit or other components to an AC outlet until all connections between components
are complete.
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REMOTE CONTROL
REMOTE CONTROL
ENG
REMOTE CONTROL BUTTONS AND FUNCTIONS
SOURCE
Press to select a source connected to the Soundbar.
MUTE
You can turn the volume down to 0 with the push of a button.
Press again to restore the sound to the previous volume level.
REPEAT
Press to set the REPEAT function during music playback from a USB
device.
OFF-REPEAT : Cancels Repeat Playback.
TRACK-REPEAT : Repeatedly play a track.
ALL-REPEAT : Repeatedly play all tracks.
RANDOM-REPEAT : Plays tracks in random order.
(A track that has already been played may be played again.)
Skip Forward
If there is more than one file on the device you are playing, and you press
the ] button, the next file is selected.
SOUND CONTROL
Press to select TREBLE, BASS, or AUDIO SYNC. Then, use the [,]
buttons to adjust the Treble, Bass volume from -6 to +6.
If the Soundbar is connected to a digital TV and the video appears out of
sync with the audio, press the SOUND CONTROL button to sync the
audio with the video. Use the [,] buttons to set the audio delay between
0 ms and 300 ms. In USB mode, TV mode, and BT mode, the Audio Sync
function may not work.
Press and hold the SOUND CONTROL button for about 5 seconds to
adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz,
1.2KHz,2.5KHz, 5KHz and 10KHz are selectable and each can be adjusted
to a setting between -6 and +6.
AUTO POWER
Auto Power Link: Synchronizes the Soundbar to a connected Optical source
via the Optical jack so it turns on automatically when you turn on your TV.
(Auto Power Link : Default OFF, ON-ANYNET+ / OFF-POWER LINK or
OFF-ANYNET+ / ON-POWER LINK ). The Anynet+ function lets you control
the Soundbar with the remote from an Anynet+ compatible Samsung TV.
The Soundbar must be connected to the TV via an HDMI cable.
* Anynet+:Press the AUTO POWER button to turn the Anynet+ function
on or off.
WOOFER
You can control the woofer volume.
Press the Woofer button, and then press the [,] button to increase or
decrease the subwoofer volume. You can select SW (-12, -6,-5,-4,-3,-2,-1,
0,+1,+2,+3,+4,+5,+6).
●●
●●
Soundbar is a Samsung proprietary name.
Operate the TV using the TV's remote control.
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REMOTE CONTROL
POWER
Turns the Soundbar on and off.
VOLUME
Adjusts the volume level of the unit.
Play/Pause
Press the +# button to pause a file temporarily.
Press the +# button again to play the selected file.
Skip Back
If there is more than one file on the device you are playing, and you press
the [ button, the previous file is selected.
SOUND EFFECT
You can select different sound modes - STANDARD,MUSIC, VOICE,
SPORTS, CINEMA, and NIGHT MODE - depending on the type of
sources you want to enjoy.
Press the SOUND EFFECT button on the remote control.
Select the STANDARD mode if you want to enjoy the original sound.
* Night Mode
Night Mode prevents drastic volume level changes when you change a
channel or there is a scene transition.
Bluetooth POWER
Press the Bluetooth POWER button on the remote to turn the Bluetooth
POWER on function on and off.
See pages 19 and 21 for details.
SOUND
Press the SOUND button on the remote to add depth and spaciousness to
the sound.
Each time the button is pressed, the selection changes as follows :
OFF-SURROUND SOUND  ON-SURROUND SOUND
▶▶Installing the Battery in the Remote Control
1. Use a suitable coin to turn the
remote control's battery cover
counterclockwise to remove it
as shown in the figure above.
2. Insert a 3V lithium battery. Keep the
positive (+) pole facing up when inserting
the battery. Put the battery cover on and
align the '●' marks side by side as
shown in the figure above.
3. Use a suitable coin to
turn the remote control
battery cover clockwise
as far as it will go to fix it
in place.
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CONNECTIONS
CONNECTIONS
ENG
INSTALLING THE WALL MOUNT
You can use the wall mount bracket to mount this unit on a wall.
▶▶Installation Precautions
●●
●●
●●
●●
●●
Install on a vertical wall only.
For the installation, avoid a location with high temperature or
humidity, or a wall that cannot sustain the weight of the set.
2 inches(5 cm) or more
Check the strength of the wall. If the wall is not strong enough to
support the unit, reinforce the wall or install the unit on a different
wall that can support the unit's weight.
Purchase and use the fixing screws or anchors appropriate for the
kind of wall you have (plaster board, iron board, wood, etc.). If
possible, screw the support screws into wall studs.
Purchase wall mounting screws according to the type and thickness
of the wall you will mount the Soundbar on.
--Diameter : M5
--Length: 1 3/8 in (35 mm) or longer recommended.
●●
●●
Connect cables from the unit to external devices before you install it
on the wall.
Make sure the unit is turned off and unplugged before you install it.
Otherwise, it may cause an electric shock.
To install the Soundbar on a wall, follow these steps:
1. Place the installation guide against the wall surface.
●●
●●
The installation guide must be level.
If the TV is mounted on the wall, install the Soundbar at least 2
inches (5 cm) below the TV.
2. Mark the location where the screws will go through on the wall, and
then remove the installation guide. Next, drill holes for the screws
using an appropriately sized drill bit.
3. Fasten the wall mounts and screws to the marked locations.
●●
Wall Mounting the Soundbar
The left and right mounts are different shapes. Make sure to
position them correctly.
4. Secure the two holder screws to the screw holes on the back of the
Soundbar's main body, one on the left and one on the right.
5. Insert the USB cable into the back of the Soundbar before installing it on the wall.
6. Set the holder screws on the back of the Soundbar into the grooves of the wall mounts.
For safe installation, make sure to push the holder screws all the way to the bottom of the grooves.
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CONNECTIONS
DETACHING THE WALL MOUNT
1. Pull the Soundbar upwards as shown in the figure to separate it from the
wall mounts.
Detaching the Soundbar from the Wall Mounts
●●
●●
●●
●●
●●
Do not hang onto the installed unit and avoid striking or dropping the unit.
Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an injury or damage the
product.
When the unit is installed on a wall, please make sure that children do not pull any of the connecting cables, as it
may cause it to fall.
For the optimal performance of a wall mount installation, install the speaker system at least 2 inches (5 cm) below
the TV, if the TV is mounted on the wall.
For your safety, if you do not mount the unit on the wall, install it on a secure, flat surface where it is unlikely to fall.
INSTALLING THE BRACKET WITHOUT REFERRING TO THE
WALL-MOUNT INSTALLATION GUIDE
2 inches
(5 cm) or more
2 inches
(5 cm) or more
4.6 inches
5.1 inches
(11.6 cm)
(13 cm)
Minimum 9.4 ~ 9.7 inches
(23.9 ~ 24.6cm)
1. Place Wall Mount L on the desired wall surface parallel to the floor as shown above. Mark the location of the screw
holes on the wall. Drill holes for the screws at the places you have marked.
2. Match the screw holes on Wall Mount L to the screw holes on the wall, and then screw one screw through the hole
in its right end. Tighten the screw until it is firmly fixed to the wall.
3. Place Wall Mount R on the desired wall surface parallel to the floor and aligned with Wall Mount L as shown above. Mark the
location of the screw holes on the wall. Drill holes for the screws at the places you have marked.
4. Match the screw holes on Wall Mount R to the screw holes on the wall, and then screw one screw through the
hole in its right end. Tighten the screw until it is firmly fixed to the wall.
●● If you are mounting the Wall Mounts beneath the TV, make sure to position the mounts 2 or more inches(5 cm)
below the TV and to align the mounts with the center of the TV as shown above.
5. Insert screws through the remaining holes, and then tighten.
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CONNECTIONS
CONNECTING THE WIRELESS SUBWOOFER
ENG
The Subwoofer's linking ID is preset at the factory and the main unit and subwoofer should link (connect wirelessly)
automatically when the main unit and subwoofer are turned on. If the Link indicator (
) does not light when the main
unit and subwoofer are turned on, please set the ID by following the procedure below.
POWER
1. Plug the power cords of the main unit and subwoofer into an AC wall outlet.
2. Press the ID SET button on the back of the subwoofer with a small, pointed object for 5 seconds.
●●
The STANDBY indicator is turned off and the LINK indicator (Blue LED) blinks quickly.
3. While the main unit is powered off (in STANDBY mode), press and hold the MUTE (
5 seconds.
) on the remote control for
4. The ID SET message appears on the Soundbar's display.
5. To finalize the link, turn the main unit’s power on while the subwoofer’s Blue LED blinks.
●●
The main unit and the subwoofer should now be linked (connected).
●●
The Link indicator (Blue LED) on the subwoofer should be on.
●●
●●
If the Link indicator is not solid blue, the linking process has failed. Turn off the main unit and start again from
Step 2.
You can enjoy better sound from the wireless subwoofer by selecting a Sound Effect. (See page 10)
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CONNECTIONS
●●
●●
●●
●●
●●
●●
●●
Before moving or installing the product, be sure to turn off the power and disconnect the power cord.
If the main unit is powered off, the wireless subwoofer will be in standby mode and the STANDBY LED on
the upper side will come on after the Link indicator (Blue LED) blinks for 30 seconds.
If you use a device that uses the same frequency (2.4GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
The maximun transmission distance of the wireless signal between the main unit and subwoofer is about
33 ft(10 m)., but may vary depending on your operating environment. If a steel-concrete or metallic wall is
between the main unit and the wireless subwoofer, the system may not operate at all, because the wireless
signal cannot penetrate metal.
If the main unit doesn't make a wireless connection, follow steps 1-5 to re-set the connection between the
main unit and wireless subwoofer.
The wireless receiving antenna is built into the wireless subwoofer. Keep the unit away from water and
moisture.
For optimal listening performance, make sure that the area around the wireless subwoofer location is clear
of any obstructions.
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CONNECTIONS
CONNECTING AN EXTERNAL DEVICE USING AN HDMI CABLE
AUX IN
OPTICAL IN
HDMI prevents any degradation to the signal due to conversion to analog and maintains the video and audio
quality of the original digital source.
ENG
HDMI is the standard digital interface for connecting to TVs, projectors, DVD players, Blu-ray players, set top boxes,
and more.
HDMI OUT(TV)
HDMI IN
HDMI IN
HDMI OUT (TV-ARC)
HDMI Cable
(not supplied)
HDMI Cable
(not supplied)
Digital Devices
HDMI IN
HDMI OUT (ARC)
Connect an HDMI cable (not supplied) from the HDMI IN
jack on the back of the product to the HDMI OUT jack
on your digital device.
The ARC function allows digital audio to output via the
HDMI OUT (ARC) port.
It can be enabled only when the Soundbar is connected
to a TV that supports the ARC function
and,
●●
HDMI OUT (TV)
●●
Connect an HDMI cable (not supplied) from the HDMI
OUT (TV-ARC) jack on the back of the product to the
HDMI IN jack on your TV.
●●
Anynet+ must be turned on.
This function is not available if the HDMI cable
does not support ARC.
HDMI is an interface that enables the digital
transmission of video and audio data with just
a single connector.
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CONNECTIONS
CONNECTING AN EXTERNAL DEVICE USING AUDIO (ANALOG)
CABLE OR OPTICAL (DIGITAL) CABLE
AUX IN
OPTICAL IN
This unit comes equipped with one digital optical in jack and one analog audio in jack (Aux In), giving you two ways to
connect it to a TV.
HDMI OUT(TV)
HDMI IN
OPTICAL IN
AUX IN
or
AUDIO
OUT
OPTICAL
OUT
Audio Cable
Optical Cable
(not supplied)
(supplied)
BD/ DVD player/
Set-top box/
Game console
AUX IN
●●
Connect AUX IN (Audio) on the main unit to the AUDIO
OUT jack of the TV or Source Device.
To use, change the function to AUX.
●●
or,
OPTICAL IN
Do not connect the power cord of this
product or your TV to the wall outlet until all
connections between components are
complete.
Before moving or installing this product, be
sure to turn off the power and disconnect the
power cord.
Connect OPTICAL IN (Audio) on the main unit to the
OPTICAL OUT jack of the TV or Source Device.
To use, change the function to D.IN.
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FUNCTIONS
FUNCTIONS
ENG
INPUT MODE
Press the (
) button on the main unit’s top panel or the
mode you want.
Input mode
Display
Optical Digital input
D.IN
AUX input
AUX
HDMI input
HDMI
BLUETOOTH mode
BT
TV SoundConnect
TV
USB mode
USB
(SOURCE) button on the remote control to select the
The unit turns off automatically in the following situations.
●●
D.IN/HDMI/BT/TV/USB Mode
--If there is no audio signal for 25 minutes.
●●
AUX Mode
--If the AUX cable is disconnected for 25 minutes.
In Auto Power Down ON mode,if there is no
KEY input for 8 hours when the AUX cable is
connected.
--To turn the Auto Power Down function ON or
OFF, press and hold the p button for 5
seconds. OFF/ON-AUTO POWER DOWN
appears on the display.
ARC (HDMI OUT)
ARC (Audio Return Channel) transmits the digital audio signal to the HDMI OUT (ARC) port.
HDMI Cable
(Not supplied)
1. Connect a TV supporting ARC to the Soundbar with an HDMI cable.
2. Turn on the TV, turn on the Soundbar, and then turn on the Soundbar's Anynet+ function.
3. Press the (
) button on the main unit’s top panel or the
the D.IN mode.
●●
●●
(SOURCE) button on the remote control to select
If the HDMI cable does not support the ARC function, ARC will not work.
To turn off the ARC function, turn Anynet+ off.
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s in D.
t will
ode.
FUNCTIONS
BLUETOOTH
You can connect a Bluetooth device to the Soundbar and enjoy music with high quality stereo sound, all without
wires!
▶▶To connect the Soundbar to a Bluetooth device
Check if the Bluetooth device supports the Bluetooth compliant stereo headset function.
Connect
Bluetooth device
1. Press the (
) button on the main unit’s top
panel or the
(SOURCE) button on the remote
control to select the BT mode.
●●
●●
●●
You will see BT READY on the front display of the
Soundbar.
●●
2. Select the Bluetooth menu on the Bluetooth device
you want to connect. (Refer to the Bluetooth device's
user manual.)
●●
3. Select the Stereo headset menu on the Bluetooth
device.
●●
You will see a list of scanned devices.
4. Select "[Samsung] Soundbar J-Series" from the
list.
●● When the Soundbar is connected to the
Bluetooth device, it will display [Bluetooth
device name]  BT on the front display.
●● The device name can only be displayed in
English.An underline " _ " will be displayed if the
name is not in English.
●● If the Bluetooth device has failed to pair with the
Soundbar, delete the previous "[Samsung]
Soundbar J-Series" found by the Bluetooth
device and have it search for the Soundbar
again.
●●
●●
●●
●●
5. Play music on the connected device.
●● You can listen to the music playing on the
connected Bluetooth device over the Soundbar.
In BT mode, the Play/Pause/Next/Prev functions
are not available. However, these functions are
available in Bluetooth devices supporting AVRCP.
●●
If asked for a PIN code when connecting a
Bluetooth device, enter <0000>.
Only one Bluetooth device can be paired at a
time.
The Bluetooth connection will be terminated
when you turn the Soundbar off.
The Soundbar may not perform Bluetooth
search or connection correctly under the
following circumstances:
-- If there is a strong electrical field around
the Soundbar.
-- If several Bluetooth devices are
simultaneously paired with the Soundbar.
-- If the Bluetooth device is turned off, not in
place, or malfunctions.
Note that such devices as microwave ovens,
wireless LAN adaptors, fluorescent lights, and
gas stoves use the same frequency range as
the Bluetooth device, which can cause
electric interference.
The Soundbar supports SBC data (44.1kHz,
48kHz).
Connect only to a Bluetooth device that
supports the A2DP (AV) function.
You cannot connect the Soundbar to a
Bluetooth device that supports only the HF
(Hands Free) function.
Once paired the device,on D.IN/AUX/ HDMI/
USB/TV mode, select "[Samsung] Soundbar
J-Series" from the list will automatically
change to BT mode.
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FUNCTIONS
▶▶Bluetooth POWER on (Bluetooth POWER)
1. To turn Bluetooth Power ON, press the Bluetooth POWER button on the remote while the Soundbar is
turned on.
ENG
When the Bluetooth Power On function is on and the Soundbar is turned off, if a previously paired Bluetooth
device tries to pair with the Soundbar, the Soundbar turns on automatically.
2. ON-Bluetooth POWER appears on the Soundbar's display.
●●
●●
●●
Available only if the Soundbar is listed among the Bluetooth device’s paired devices. (The Bluetooth
device and the Soundbar must have been previously paired at least once.)
Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar is
displaying [BT READY].
In the TV SoundConnect mode, the Soundbar cannot be paired to another Bluetooth device.
▶▶To disconnect the Bluetooth device from the Soundbar
You can disconnect the Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user
manual.
●●
The Soundbar will be disconnected.
●●
When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
BT DISCONNECTED on the front display.
▶▶To disconnect the Soundbar from the Bluetooth device
Press the
(SOURCE) button on the remote control or the (
switch from BT to another mode or turn off the Soundbar.
●●
) button on the product's top panel to
The connected Bluetooth device will wait a certain amount of time for a response from the Soundbar before
terminating the connection. (Disconnection time may differ, depending on the Bluetooth device)
●●
●●
In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 16.25 ft. (5m).
The Soundbar automatically turns off after 25 minutes in the Ready state.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using
a short wireless connection.
●●
A Bluetooth device may cause noise or malfunction, depending on usage, if:
--A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the
Soundbar.
--It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
--It is exposed to electrical interference from same frequency-band devices including medical equipment,
microwave ovens, and wireless LANs.
●●
Pair the Soundbar with the Bluetooth device while they are close together.
●●
The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
●●
In poor reception areas, the Bluetooth connection may not work properly.
●●
The Bluetooth connection only works when it is close to the unit. The connection will be automatically cut off
if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles
such as walls or doors.
●●
This wireless device may cause electric interference during its operation.
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FUNCTIONS
USING THE SAMSUNG AUDIO REMOTE APP
Installing the Samsung Audio Remote App
To control the product with your Smart Device via the Samsung Audio Remote app, download the Samsung Audio
Remote App by accessing the app through Google Play store.
Starting the Samsung Audio Remote App
After you install the Samsung Audio Remote app, follow the instructions in the app.
●●
The Samsung Audio Remote APP is only supported on phones running Android OS 3.0 or above.
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FUNCTIONS
TV SOUNDCONNECT
▶▶Connecting a TV to the Soundbar
ENG
You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the TV
SoundConnect function.
Connect
1. Turn on the TV and Soundbar.
●● Open the menu of the TV.
●● Move to Speaker Settings on the "Sound" tab.
●● Set the "Add New Device" menu to "On".
2. Press the (
) button on the main unit’s top panel
or the
(SOURCE) button on the remote control
to select the TV mode.
3. On the TV, a message asking whether to enable the
TV SoundConnect function appears. "[Samsung]
Soundbar" is displayed on the TV screen.
4. Select <Yes> using the TV remote to finish
connecting the TV and Soundbar.
●●
●●
●●
●●
●●
Switching the Soundbar’s mode from TV to
another mode automatically terminates TV
SoundConnect.
To connect the Soundbar to another TV, the
existing connection must be terminated.
To terminate the existing connection, press
and hold the p button on the remote for 5
seconds or switch to another mode. To
connect to the other TV, follow Steps 1
through 4 above.
●●
●●
●●
If the distance between the TV and Soundbar
exceeds 16.25 ft. (5m), the connection may
not be stable or the audio may stutter. If this
occurs, relocate the TV or Soundbar so that
they are within operational range, and then
re-establish the TV SoundConnect
connection.
TV SoundConnect Operational Ranges:
-- Recommended pairing range: within 20
inches (within 50cm)
-- Recommended operational range: within
16.25 ft. (5m)
The Play/Pause, Next, Prev buttons are not
operable in TV SoundConnect mode.
▶▶Using the Bluetooth POWER On
function
The Bluetooth POWER On function is available after you
have successfully connected the Soundbar to a
Bluetooth compatible TV using TV SoundConnect.
When the Bluetooth POWER On function is ON, turning
the connected TV on or off will turn the Soundbar's
power on and off as well.
The TV SoundConnect (SoundShare) function
is supported by some Samsung TVs released
from 2012 on. Check whether your TV
supports the TV SoundConnect (SoundShare)
function before you begin. (For further
information, refer to the TV’s user manual.)
If your Samsung TV was released before 2014,
check the SoundShare setting menu.
1. Connect the TV to your Soundbar using the TV
SoundConnect function.
2. Press the Bluetooth POWER button on the
Soundbar remote. "ON/OFF-BLUETOOTH POWER"
appears on the Soundbar's display.
●●
●●
ON-BLUETOOTH POWER : The Soundbar turns
on and off when you turn the TV on or off.
OFF-BLUETOOTH POWER : The Soundbar only
turns off when you turn the TV off.
●●
This function is supported by some Samsung
TVs released from 2013 on.
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FUNCTIONS
USB
You can play music files located on USB storage devices through the Soundbar.
Display
USB port
1. Connect the USB device to the USB port on the
back of the product.
2. Press the (
) button on the main unit’s top panel
or the
(SOURCE) button on the remote control
to select the USB mode.
3. USB appears on the display screen.
●● The Soundbar connection to the USB device is
complete.
●● The Soundbar automatically turns off (Auto
Power Off) if no USB device has been connected
for more than 25 minutes.
●●
Do not connect multiple storage devices to the
product via a multi-card reader. It may not operate
properly.
●●
Digital camera PTP protocols are not supported.
●●
Do not remove the USB device while it is transferring
files.
●●
DRM-protected music files (MP3, WMA) from
commercial web sites cannot be played.
●●
External HDDs are not supported.
●●
Mobile phone devices are not supported.
●●
File Format Type Compatibility list:
Format
▶▶Before you connect a USB device
●●
●●
Rate
Bitrate
MPEG 1 Layer3
If the file name of a file or folder on a USB device
exceeds 10 characters, it is not displayed on the
Soundbar's display.
*.mp3
This product may not be compatible with certain
types of USB storage media.
*.wma
The Soundbar supports the FAT16 and FAT32 file
systems.
*.aac
16KHz ~
48KHz
Wave_Format_
MSAudio1
56kbps~128kbps
Wave_Format_
MSAudio2
AAC
Connect USB devices directly to the USB port of the
product. Otherwise, you may encounter a USB
compatibility problem.
80kbps~320kbps
MPEG 2 Layer3
MPEG 2.5
Layer3
--The NTFS file system is not supported.
●●
Sampling
MPEG 1 Layer2
Be aware of the following:
●●
Codec
AAC-LC
HE-AAC
16KHz ~
96KHz
24KHz ~
96KHz
48kbps~320kbps
128kbps~192kbps
48kbps~64kbps
*.wav
-
16KHz ~
up to 3000kbps
*.ogg
OGG 1.1.0
48KHz
50kbps~500kbps
*.flac
FLAC 1.1.0,
FLAC 1.2.1
16KHz ~
96KHz
up to 3000kbps
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FUNCTIONS
SOFTWARE UPDATE
ENG
Samsung may offer updates for the Soundbar's system
firmware in the future.
●●
If an update is offered, you can update the firmware by
connecting a USB device with the firmware update
stored on it to the USB port on your Soundbar.
●●
Note that if there are multiple update files, you must
load them onto the USB device singly and use them to
update the firmware one file at a time.
●●
Please visit samsung.com or contact the Samsung call
center to receive more information about downloading
updates files.
●●
●●
The product has a DUAL BOOT function. If
the firmware fails to update, you can update
the firmware again.
●●
●●
●●
Insert a USB device containing the firmware
update into the USB port on the main unit.
Updating firmware may not work properly if
audio files supported by the Soundbar are
stored in the USB storage device.
Do not disconnect the power or remove the
USB device while updates are being
applied. The main unit will turn off
automatically after completing the firmware
update.
After the update, all settings are reset to
their factory default settings. We
recommend you write down your settings so
that you can easily reset them after the
update.
Note that updating firmware resets
subwoofer connection too. If connection to
the subwoofer is not established
automatically after resetting,
refer to page 13.
If the firmware fails to update, we
recommend formatting the USB device in
FAT16 and trying again.
Once the software update is complete, turn
off the product and then press and hold the
( p ) button on the remote control for more
than 5 seconds. “INIT” appears on the
display and the unit is powered off. The
upgrade is complete.
Do not format the USB device in the NTFS
format. The Soundbar does not support the
NTFS file system.
Depending on the manufacturer, some USB
devices may not be supported.
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TROUBLESHOOTING
TROUBLESHOOTING
Refer to the table below when this product does not function properly.
The unit will not turn on.
●●
Is the power cord plugged into the outlet?
¼¼Connect the power plug to the outlet.
A function does not work when the button is pressed.
●●
Is there static electricity in the air?
¼¼Disconnect the power plug and connect it again.
Sound is not produced.
●●
Is the Mute function on?
¼¼Press the Mute button to cancel the Mute function.
●●
Is the volume set to minimum?
¼¼Adjust the Volume.
The remote control does not work.
●●
●●
Are the batteries drained?
¼¼Replace with new batteries.
Is the distance between the remote control and main
unit too far?
¼¼Move closer to the unit.
The TV SoundConnect (TV pairing) failed.
●●
Does your TV support TV SoundConnect?
¼¼TV SoundConnect is supported by some Samsung
TVs released from 2012 on. Check your TV to see if it
supports TV SoundConnect.
●●
Is your TV firmware the latest version?
¼¼Update your TV with the latest firmware.
●●
Does an error occur when connecting?
¼¼Contact the Samsung Call Center.
●●
Reset the TV MODE and connect again.
¼¼Press and hold the +# button for 5 seconds to reset
the TV SoundConnect connection.
The red LED on the subwoofer blinks and the subwoofer is not producing sound.
●●
Your subwoofer may not be connected to the
main body of the product.
¼¼ Try to connect your subwoofer again.
(See Page 13)
The subwoofer drones and vibrates noticeably.
●●
Try to adjust the vibration of your subwoofer.
¼¼Press the WOOFER button on your remote control
to adjust the subwoofer volume (between SW-12
and SW+6. See page 9.).
24
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APPENDIX
APPENDIX
ENG
SPECIFICATIONS
Model name
HW-J550/HW-J551
5V/0.5A
USB
Weight
GENERAL
AMPLIFIER
Dimensions
(W x H x D)
Main Unit
1.7Kg
Subwoofer
6.8 Kg
Main Unit
943.6 x 56 x 65.5 mm
Subwoofer
452 x 335 x 154 mm
Operating Temperature Range
+5 °C a +35 °C
Operating Humidity Range
10 % to 75 %
Rated Output Main Unit
Power
Subwoofer
80W/CH, 3 OHM, THD = 10%, 1kHz
S/N Ratio (Analog Input)
65 dB
Separation (1kHz)
65 dB
160W, 3 OHM, THD = 10%, 100Hz
* S/N ratio, distortion, separation, and usable sensitivity are based on measurements using AES (Audio Engineering
Society) guidelines.
* Nominal specification
-- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
-- Weight and dimensions are approximate.
-- Dispose unwanted electronics through an approved recycler.
※※ Open Source License Notice
-- For further information on Open Sources used in this product, please visit the website:http://opensource.
samsung.com
-- To send inquiries and requests regarding open sources, contact Samsung via Email
(oss.request@samsung.com).
25
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care
Centre.
Area
` Europe
AUSTRIA
Contact Centre 
0800 - SAMSUNG (0800 7267864)
BELGIUM
02-201-24-18
BOSNIA
BULGARIA
CROATIA
CZECH
DENMARK
FINLAND
FRANCE
051 331 999
07001 33 11 , sharing cost
062 726 786
800 - SAMSUNG (800-726786)
70 70 19 70
030-6227 515
01 48 63 00 00
0180 6 SAMSUNG bzw.
0180 6 7267864*
(*0,20 €/Anruf aus dem dt.
Festnetz, aus dem Mobilfunk
max. 0,60 €/Anruf)
8009 4000 only from landline, toll
free
80111-SAMSUNG (80111 726
7864) only from land line
(+30) 210 6897691 from mobile
and land line
0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
800-SAMSUNG (800.7267864)
GERMANY
CYPRUS
GREECE
HUNGARY
ITALIA
Web Site
www.samsung.com/at/support
www.samsung.com/be/support
(Dutch)
www.samsung.com/be_fr/
support (French)
www.samsung.com/support
www.samsung.com/bg/support
www.samsung.com/hr/support
www.samsung.com/cz/support
www.samsung.com/dk/support
www.samsung.com/fi/support
www.samsung.com/fr/support
www.samsung.com/de/support
www.samsung.com/gr/support
http://www.samsung.com/hu/
support
www.samsung.com/it/support
[Correct disposal of batteries in this product]
Area
Contact Centre 
LUXEMBURG 261 03 710
MONTENEGRO 020 405 888
080 697 267
SLOVENIA
090 726 786
0900-SAMSUNG (0900-7267864)
NETHERLANDS
(€ 0,10/Min)
NORWAY
815 56480
0 801-172-678* lub +48 22
607-93-33 **
* (całkowity koszt połączenia jak za
POLAND
1 impuls według taryfy operatora
** (koszt połączenia według taryfy
operatora)
PORTUGAL
808 20 7267
08008 SAMSUNG (08008 726
ROMANIA
7864) TOLL FREE No.
SERBIA
011 321 6899
SLOVAKIA
0800 - SAMSUNG(0800-726 786)
SPAIN
0034902172678
SWEDEN
0771 726 7864 (SAMSUNG)
Web Site
www.samsung.com/support
www.samsung.com/support
www.samsung.com/si/support
www.samsung.com/nl/support
www.samsung.com/no/support
www.samsung.com/pl/support
www.samsung.com/pt/support
www.samsung.com/ro/support
www.samsung.com/rs/support
www.samsung.com/sk/support
www.samsung.com/es/support
www.samsung.com/se/support
www.samsung.com/ch/support
(German)
SWITZERLAND 0848 726 78 64 (0848-SAMSUNG)
www.samsung.com/ch_fr/
support (French)
U.K
0330 SAMSUNG (7267864)
www.samsung.com/uk/support
EIRE
0818 717100
www.samsung.com/ie/support
LITHUANIA
8-800-77777
www.samsung.com/lt/support
LATVIA
8000-7267
www.samsung.com/lv/support
ESTONIA
800-7267
www.samsung.com/ee/support
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the
batteries in this product should not be disposed of with other household
waste at the end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery contains mercury,
cadmium or lead above the reference levels in EC Directive 2006/66.
If batteries are not properly disposed of, these substances can cause
harm to human health or the environment.
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
To protect natural resources and to promote material reuse, please
separate batteries from other types of waste and recycle them through
your local, free battery return system.
Household users should contact either the retailer where they purchased
this product, or their local government office, for details of where and
how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
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