SM-P350 User Manual English (HK). 10/2015. Rev.1.1 www.samsung.com/hk Table of Contents Read me first Network connectivity 32Wi-Fi Getting started 6 7 9 12 14 15 16 S Pen features Package contents Device layout S Pen Charging the battery Using a memory card Turning the device on and off Locking and unlocking the screen 33 Air command 34 Action memo 36 Smart select 37 Image clip 38 Screen write 39 S Note 43Scrapbook 44 Using the S Pen Basics 17 20 24 26 26 28 30 30 31 Using the touch screen Home screen layout Notifications panel Opening apps Installing or uninstalling apps Entering text Screen capture My Files Power saving feature Motions & usability features 47 Motions and gestures 49 Multi window Personalising 53 54 55 56 2 Managing the Home and Apps screens Setting wallpaper and ringtones Changing the screen lock method Private mode Table of Contents Connecting with other devices 58 Multiple users 59 Setting up accounts 79Bluetooth 81 Wi-Fi Direct 83 Quick Connect 84 SideSync 3.0 91 Screen Mirroring 93 Mobile printing Contacts 60 Adding contacts 60 Importing and exporting contacts 61 Searching for contacts Camera Device & data manager 62 Basic shooting 63 Shooting modes 65 Camera settings 66 Viewing content on the device 94 Transferring data from your previous device 95 Using the device as a removable disk for data transfer 96 Updating the device 97 Backing up and restoring data 97 Performing a data reset Useful apps and features Settings 67 S Finder 67 S Planner 69Email 71Internet 72Music 73Video 74Clock 75Calculator 75 Smart Manager 77 Google apps 98 About Settings 98Connections 100Device 103Personal 106System Gallery Troubleshooting 3 Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. • Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. 4 Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information 5 Getting started Package contents Check the product box for the following items: • Device • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. • Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. 6 Getting started Device layout Light sensor Front camera Microphone Power button Touch screen Volume button Home button Memory card slot Recent apps button Back button Headset jack Multipurpose jack S Pen GPS antenna Push clip Rear camera Push clip Speaker 7 Getting started • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water. Buttons Button Function Power Recent apps Home • Press and hold to turn the device on or off. • Press to turn on or lock the screen. • Tap to open the list of recent apps. • Tap and hold to launch the split screen view. • Press to turn on the screen while the screen is locked. • Press to return to the Home screen. • Press and hold to launch Google. Back • Tap to return to the previous screen. Volume • Press to adjust the device volume. 8 Getting started S Pen S Pen button S Pen nib Tweezers Name S Pen nib S Pen button Tweezers Functions • Use the S Pen to write, draw, or perform touch actions on the screen. • Hover the S Pen over items on the screen to access additional S Pen features, such as Air Button and the air view feature. • Hover the S Pen over the screen and press the S Pen button to display the air command features. • While pressing and holding the S Pen button, drag the S Pen over items to select them. • Remove the S Pen nib with the tweezers when replacing the nib. 9 Getting started Removing the S Pen When you remove the S Pen from the slot, the device launches Air command or displays the air command features depending on the S Pen detachment option setting. To change the setting, open the Apps screen and tap Settings → S Pen → Detachment options. Replacing the S Pen nib If the nib is dull, replace it with a new one. 1 Firmly hold the nib with the tweezers and remove it. 10 Getting started 2 Insert a new nib into the S Pen. Be careful not to pinch your fingers with the tweezers. • Do not reuse old nibs. Doing so may cause the S Pen to malfunction. • Do not press the nib excessively when inserting the nib into the S Pen. • Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device. • If the S Pen is not working properly, take it to a Samsung Service Centre. For more information about the S Pen, visit the Samsung website. • If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions. Do not bend or apply excessive pressure with the S Pen while using it. • The Recent apps button and the Back button can be used with the S Pen. 11 Getting started Charging the battery Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these apps after fully charging the battery. 1 Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into the multipurpose jack. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. 12 Getting started 2 Plug the USB power adaptor into an electric socket. • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device. • While charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. 3 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. Reducing the battery consumption Your device provides options that help you save the battery power. By customising these options and deactivating features in the background, you can use the device longer between charges: • Optimise the device using the Smart manager. • When you are not using the device, switch to sleep mode by pressing the Power button. • Close unnecessary apps using the task manager. • Deactivate the Bluetooth feature. • Deactivate the Wi-Fi feature. • Deactivate auto-syncing of apps. • Decrease the backlight time. • Decrease the screen brightness. 13 Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up. • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card. • Frequent writing and erasing of data shortens the lifespan of memory cards. • When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder. 1 Open the cover of the memory card slot. 2 Insert a memory card with the gold-coloured contacts facing downwards. 3 Push the memory card into the slot until it locks in place. 4 Close the cover of the memory card slot. 14 Getting started Removing the memory card Before removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings → Storage → Unmount SD card. 1 Open the cover of the memory card slot. 2 Push the memory card until it disengages from the device, and then pull it out. 3 Close the cover of the memory card slot. Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Storage → Format SD card → FORMAT SD CARD → ERASE EVERYTHING. Before formatting the memory card, remember to make backup copies of all important data stored in the device. The manufacturer’s warranty does not cover loss of data resulting from user actions. Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. To turn off the device, press and hold the Power button, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. 15 Getting started Locking and unlocking the screen Pressing the Power button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power button or the Home button and flick your finger in any direction within the unlock screen area. You can change the unlock code to unlock the screen. Refer to Changing the screen lock method for more information. 16 Basics Using the touch screen • Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area. • Leaving the touch screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touch screen when you do not use the device. Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with a finger or the S Pen. 17 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. 18 Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. 19 Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen. To customise the Home screen, refer to Managing the Home screen. A widget An app A folder Screen indicators Favourite apps 20 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. 21 Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen. Edit the Apps screen. An app A screen indicator 22 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning Wi-Fi connected Bluetooth feature activated GPS activated Synced with the web Alarm activated S Pen detached Mute mode activated Flight mode activated Error occurred or caution required Battery power level 23 Basics Notifications panel Using the notifications panel When you receive new notifications, such as messages, indicator icons appear on the status bar. To see more information about the icons, open the notifications panel and view the details. To open the notifications panel, drag the status bar downwards. To close the notifications panel, drag the bar from the bottom of the screen upwards. You can use the following functions on the notifications panel. Activate or deactivate options. Tap and hold a button to view more detailed settings. Rearrange quick setting buttons. Launch Settings. Select a user or add users. Launch S Finder. Launch Quick Connect. Tap a notification and perform various actions. Clear all notifications. Adjust the brightness. 24 Basics Rearranging quick setting buttons To rearrange quick setting buttons on the notifications panel, tap EDIT, tap and hold an item, drag the item to another location, and then tap DONE. Using the quick setting buttons You can activate or deactivate some features on the notifications panel. Tap the following options to activate or deactivate them. You can view more detailed settings if you tap and hold a button. • Wi-Fi: Refer to Wi-Fi for more information. • Location: Activate or deactivate the GPS feature. • Sound / Mute: Select a sound mode. • Screen rotation: Allow or prevent the interface from rotating when you rotate the device. Some apps do not allow screen rotation. • Bluetooth: Refer to Bluetooth for more information. • Power saving: Refer to Power saving feature for more information. • Flight mode: Refer to Flight mode for more information. • Do not disturb: Activate or deactivate blocking mode. In blocking mode, the device will block notifications. To select which notifications will be blocked, tap Settings → Sounds and notifications → Do not disturb. • U. power saving: Refer to Ultra power saving mode for more information. • Smart stay: When you activate this feature, the screen stays on as long as you look at it. • Private mode: Refer to Private mode for more information. • Screen Mirroring: Refer to Screen Mirroring for more information. • Sync: When you activate this feature, the device automatically syncs apps, such as calendar or email. 25 Basics Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open the list of recently-used apps, tap and select an app icon to open. Closing an app Tap and drag an app icon to the left or right to close it. To close all running apps, tap CLOSE ALL. Installing or uninstalling apps Samsung Galaxy Apps Use this app to purchase and download apps. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap SEARCH to search for a keyword. Select an app to view information about it. To download free apps, tap Install. To purchase and download apps where charges apply, tap the button that shows the app’s price. To change the auto update settings, tap then select an option. 26 → Settings → Auto update apps, and Basics Play Store Use this app to purchase and download apps. Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap then select an option. → Settings → Auto-update apps, and Managing apps Uninstalling or disabling apps To disable default apps, open the Apps screen and tap EDIT. can disable. Select an app and tap DISABLE → DONE. appears on the apps that you To uninstall downloaded apps, open the Apps screen and tap EDIT → → UNINSTALL → DONE. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap UNINSTALL. Enabling apps On the Apps screen, tap Settings → Applications → Application manager, scroll to DISABLED, select an app, and then tap ENABLE. • Disabling apps: Disable selected default apps that cannot be uninstalled from the device. You cannot use disabled apps. • Uninstalling apps: Uninstall downloaded apps. 27 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Hide the keyboard. Additional keyboard functions Delete a preceding character. Break to the next line. Enter punctuation marks. Move the cursor. Insert emoticons. Change the input language. Enter a space. Changing the input language Tap → Select input language, and then select the languages to use. Tap the input language key to switch between the input languages. Using additional keyboard functions • → STROKE: Switch to stroke mode. Tap stroke keys to enter a character. Tap you are unsure about which stroke to enter. • → HANDWRITING PAD: Switch to handwriting mode. 28 when Basics • : Enter text by voice. Change the language. Open the keyboard. Start or pause entering text by voice. • : Add an item from the clipboard. • : Switch to the floating or split keyboard. • : Change the keyboard settings. Changing the keyboard type Tap any text field, open the notifications panel, tap Select keyboard, and then select the type of keyboard to use. If default keyboards do not appear in the list of available keyboards or you install new keyboards, open the Apps screen, tap Settings → Language and input → Default keyboard → SET UP INPUT METHODS, select a keyboard and tap the keyboard switch to activate it. Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut. The selected text is copied to the clipboard. 4 Place the cursor where the text is to be inserted and tap → Paste. To paste text that you have previously copied, tap → Clipboard and select the text. 29 Basics Screen capture Capture a screenshot while using the device. Press and hold the Home button and the Power button simultaneously. You can view captured images in Gallery. After capturing a screenshot, you can edit the image and share it with others. You can also capture screenshots using other methods. Refer to Palm swipe to capture for more information. It is not possible to capture a screenshot while using some apps. My Files Use this app to access various files stored in the device or in other locations, such as cloud storage services. Tap My Files on the Apps screen. Search for files or folders. Access additional options. View recent files. View files by categories. View files stored in the device. View files saved in cloud storage services. View storage information. 30 Basics Power saving feature Power saving mode Save the battery power by limiting the device’s functions. On the Apps screen, tap Settings → Battery → Power saving mode, and then tap the switch to activate it. To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option. Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • Restricts the available apps to essential and selected apps only. • Deactivates the Bluetooth feature. On the Apps screen, tap Settings → Battery → Ultra power saving mode, and tap switch to activate it. To add an app to the Home screen, tap and select an app. To remove an app from the Home screen, tap MORE → Remove, select an app with then tap DONE. , and To change the settings for ultra power saving mode, such as network connectivity or sound, tap MORE → Settings. To deactivate ultra power saving mode, tap MORE → Disable ultra power saving mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. 31 Network connectivity Wi-Fi Connect the device to a Wi-Fi network to use the Internet or share media files with other devices. Refer to Wi-Fi for additional options. Turn off Wi-Fi to save the battery when not in use. 1 On the Apps screen, tap Settings → Wi-Fi, and then tap the switch to activate it. 2 Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. 3 Tap CONNECT. Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET. 32 S Pen features Air command Remove the S Pen from the slot, or hover the S Pen over any part of the screen and press the S Pen button to access four useful features. If this feature is not activated, open the Apps screen, tap Settings → S Pen → Air command, and then tap the Air command switch to activate it. With the air command features, you can perform various actions. Smart select Image clip Action memo Screen write • Action memo: Write memos quickly and link actions to them. You can send emails, search the web, and more. Refer to Action memo for more information. • Smart select: Collect content quickly. Refer to Smart select for more information. • Image clip: Draw around an area of the screen you want to save or share. Refer to Image clip for more information. • Screen write: Capture, edit, and write memos on screenshots, and then share them. Refer to Screen write for more information. 33 S Pen features Action memo Open the Action memo pad and create memos to perform various actions using the written or drawn information. 1 On the air command panel, tap Action memo. 2 Write or draw a memo. 3 Tap . The entire memo will be selected. If you want to use specific information from the memo, tap the outside of the selected area to deselect the memo and draw around the information to use it. Erase the memo. Save the memo. Write a memo or change the pen colour. Access additional options. Discard the memo. Select an input. Add the memo as a widget to the Home screen. Available functions for the selected memo information Edit the memo as S Note file. Adjust the size of the memo pad. 34 S Pen features 4 Select an app to use with the selected memo information. The selected app will launch from Action memo. Create a contact. Create a task. Send an email. Search for a location. Search the web. Viewing memos On the Action memo screen, tap → View action memo list. Select a memo to view and edit it. Adding Action memo widgets on the Home screen After composing a memo, tap and hold , and then drag the memo to an empty area on the Home screen. An Action memo widget is added to the Home screen and you can view and edit the memo. Editing a memo as S Note file While composing a memo, tap to open S Note and edit the memo in it. The same pen colour that you were using in Action memo will be applied in S Note. 35 S Pen features Smart select Collect the desired area of content appearing on the screen with the S Pen. You can collect content from webpages or music and videos during playback. 1 When there is content you want to collect, such as a part of a webpage, open the air command panel and tap Smart select. 2 Drag the S Pen across the content you want to collect. 3 Select an option to use with the collected item. • SAVE: Save the item in Scrapbook. • SHARE: Share the item with others. • : Extract text from the item. You can copy the extracted text to the clipboard or insert it into messages, notes, and more. Extract text. • : Save the item in the collected items list to collect more content. 36 S Pen features Collecting multiple items Tap tap to add content to your collected items list to use it later. To collect additional content, on the collected items pop-up window. To view collected items, tap the collected items pop-up window. You can share, delete, or save multiple items at once. To individually select an item in the collected items list, tap and hold an item. To delete the collected items, tap and hold the collected items list pop-up window, and then drag it to Delete at the top of the screen. Image clip Use the S Pen to draw a closed shape around the area you want to save or share. You can crop part of an image. 1 When there is content you want to capture, such as a part of an image, open the air command panel and tap Image clip. 2 Draw around an area to select it with the S Pen. Reshape the selected area by selecting a shape icon on the toolbar, or tap automatically reshape the selected area. 37 to S Pen features 3 Select an option to use with the selected area. • SAVE: Save the selected area in Scrapbook. • SHARE: Share the selected area with others. Screen write Capture screenshots to write or draw on them. 1 When there is content you want to capture, such as a part of a webpage, open the air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears on the screen. 2 Write a memo on the screenshot. 3 Select an option to use with the screenshot. • SHARE: Share the screenshot with others. • SAVE: Save the screenshot. You can view captured images in Gallery. It is not possible to capture a screenshot while using some apps. 38 S Pen features S Note Create custom notes by recording your thoughts and ideas. You can insert multimedia files and create Photo notes. Starting S Note 1 Tap S Note on the Apps screen. Alternatively, on the Home screen, tap in the S Note widget. 2 Select cover styles and tap NEXT. 3 Select a default note template and tap NEXT. 4 Select an account to sync your notes with and tap START. If you are not signed in to the selected account, follow the on-screen instructions to sign in to the account. If you sync your notes with an account, you can view them on other devices by registering the account on other devices. 39 S Pen features Using the S Note widget You can launch some S Note features directly from the S Note widget. On the Home screen, tap an icon in the S Note widget. Launch S Note. Create a note in text mode. Create a note in handwriting mode. Creating notes 1 Tap S Note on the Apps screen. Alternatively, on the Home screen, tap in the S Note widget. 2 Tap . 3 Compose a note. Tap to write or draw on the screen, or tap Write a note. to enter text using the keyboard. Access additional options. Save the note. Erase the note. Insert a multimedia file. Change the input mode to draw with both the S Pen and a finger, or to draw only with the S Pen. Select the note. Undo and redo the last action. Enter a note. Append another page to the current note. 40 S Pen features Changing the pen settings When writing or drawing on the screen, tap thickness, or pen colour. once more to change the pen type, line Save the current setting as a pen profile. Open the preset pen profiles list. Change the pen type. Change the line thickness. Change the pen colour. Select a new colour using the colour picker. Fountain pen Calligraphy pen Using the line eraser 1 Tap . 2 Tap an area to erase. The whole line on the area will be erased. The line eraser can erase your S Note line by line. • To only erase the area you touch with the S Pen, tap once more and deselect Erase line by line. You can adjust the size of the eraser by dragging the size adjustment bar. • To clear the note, tap ERASE ALL. Even with a smaller eraser, you may still not be able to precisely erase the intended part. 41 S Pen features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. 1 When there is handwriting or a drawing on the note, tap 2 Tap or draw a line around the input to select and edit it. . To move the input to another location, select the input, and then drag it to a new location. To resize the input, select the input and drag the frame handle. 3 Use one of the following options: • Properties: Change the input properties, such as layout, size, colour, or thickness. • Transform into: Refine or convert handwriting or drawings. • Cut: Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste. • Copy: Copy the input. To paste it to another location, tap and hold the location, and then tap Paste. Magnified handwriting mode Tap MORE → Show Magnified note and drag the magnifier frame to an area. The area in the magnifier frame appears in the magnified window at the bottom of the screen. You can precisely enter or correct the handwriting. 42 S Pen features Sketch recording You can record your actions while composing a note. 1 Tap MORE → Record sketching. 2 Tap and write or draw a note. Your actions are recorded in real time. 3 To stop recording, tap Tap again. to view the recording. Scrapbook Collect content from various sources to create your own digital scrapbook. While viewing webpages or videos, you can select and add a desired area to scrapbooks. This app may not be available depending on the region or service provider. When you launch this app for the first time or restart it after performing a data reset, read and agree to the terms and conditions, and then set a sync option. 1 Tap Scrapbook on the Apps screen. 2 Tap to select a category and select a scrapbook. If there is a link below the scrapbook content, tap the link to go to the source. 3 Tap EDIT to edit it. You can add a title, text, memos, or tags to the scrapbook. 4 Tap SAVE to save the changes. 43 S Pen features Using the S Pen Write, draw, or perform touch actions with the S Pen. You can easily access additional features by pressing the S Pen button. Air view Hover over an item on the screen with the S Pen to perform various functions. If this feature is not activated, open the Apps screen, tap Settings → S Pen → Air view, and then tap the Air view switch to activate it. Previewing information Point at the screen to preview content or view information in a pop-up window. 44 S Pen features Using Air Button Hovering the S Pen over items in some apps, such as Gallery and Video, will display Air Button on the preview window. You can perform various actions directly from the preview window using Air Button. Air Button Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others. 45 S Pen features Direct pen input Fill in forms and write messages using your handwriting with the S Pen. If this feature is not activated, open the Apps screen, tap Settings → S Pen → Direct pen input, and then tap the switch to activate it. Writing in text fields 1 Hover the S Pen over a text field. 2 Tap to open the handwriting field. 3 Write with the S Pen. 4 When you are finished, tap . Writing in apps You can write directly on the screen with the S Pen when using some features and apps. 46 Motions & usability features Motions and gestures Excessive shaking or impact on the device may result in unintended inputs. Control motions properly. Mute On the Apps screen, tap Settings → Motions and gestures, and then tap the Mute switch to activate it. Cover the screen with your palm to mute alarms. 47 Motions & usability features Palm swipe to capture On the Apps screen, tap Settings → Motions and gestures, and then tap the Palm swipe to capture switch to activate it. Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot. You can view captured images in Gallery. After capturing a screenshot, you can edit the image and share it with others. It is not possible to capture a screenshot while using some apps. 48 Motions & usability features Multi window About Multi window Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view 1 Tap to open the list of recently used apps. 2 Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. 3 Select another app to launch. You can also launch the split screen view by tapping and holding 49 . Motions & usability features Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. 50 Motions & usability features • : Minimise the window. • : Maximise the window. • : Close the app. Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Pop-up view 1 On the Apps screen, launch an app to use in the pop-up view. 2 Drag down diagonally from either end of the top edge. The app screen will appear in the pop-up view. Drag and drop content. Minimise the window. Close the app. Maximise the window. 51 Motions & usability features Moving pop-up windows To move a pop-up window, tap and hold the circle on a window and drag it to a new location. Launching the pop-up view from the split screen view 1 On the split screen view, tap an app window to launch it in the pop-up view. 2 Tap and hold the circle between the app windows. The selected app will launch in a pop-up window. 52 Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen. Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. You can also move frequently-used apps to the shortcuts area at the bottom of the Home screen. To remove an item, tap and hold the item. Then, drag it to Remove that appears at the top of the screen. Creating a folder 1 On the Home screen, tap and hold an app, and then drag it over another app. 2 Enter a folder name. To add more apps to the folder, tap and hold another app, and then drag it to the folder. 53 Personalising Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, scroll left to the last panel, and then tap . To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen. To set a panel as the main Home screen, tap . Managing the Apps screen Moving items On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen. Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. 1 On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings → Wallpaper. 2 Select a screen to change or apply wallpaper to. 3 Scroll left or right and select from images displayed at the bottom of the screen. To select photos taken by the device’s camera or other images, tap From Gallery. 4 Tap SET AS WALLPAPER or DONE. 54 Personalising Changing ringtones Change ringtones for notifications. On the Apps screen, tap Settings → Sounds and notifications → Ringtones and sounds → Default notification sound, select a ringtone, and then tap OK. Changing the screen lock method You can change the way that you lock the screen to prevent others from accessing your personal information. On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern. PIN A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. 55 Personalising Private mode Hide personal content in your device to prevent others from accessing it. In private mode, you can hide items in Gallery, Video, Music, My Files, S Note, and Internet. Activating private mode 1 On the Apps screen, tap Settings → Privacy → Private mode, and then tap the switch to activate it. If you are activating private mode for the first time, follow the on-screen instructions to set up a private mode access code. 2 Follow the on-screen instructions to enter the preset private mode access code. Private mode is activated and appears on the status bar. You can view and access the hidden items only when private mode is activated. To hide items stored in the private folder, deactivate private mode. Hiding content 1 On the Apps screen, launch an app to hide items. 2 Select an item and tap MORE → Move to Private. If private mode is not activated, follow the on-screen instructions to enter the preset private mode access code. The selected items will be moved to the private folder. 56 Personalising Viewing hidden content You can view hidden items only when private mode is activated. 1 On the Apps screen, tap Settings → Privacy → Private mode, and then tap the switch to activate it. 2 Follow the on-screen instructions to enter the preset private mode access code. 3 On the Apps screen, tap My Files → Private. Items moved to the private folder will appear on the screen. For bookmarks, you can view them with the Internet app. Unhiding content 1 In the private folder, tap and hold an item, and then tick items to unhide. 2 Tap MORE → Remove from Private. 3 Select a folder to move the items to, and then tap MOVE HERE. The items will be moved to the selected folder. Automatically deactivating private mode You can set the device to automatically deactivate private mode each time the screen turns off. 1 On the Apps screen, tap Settings → Privacy → Private mode, and then tap the switch to activate it. 2 Follow the on-screen instructions to enter the preset private mode access code. 3 Tap the Auto disable switch to activate it. When the Auto disable option is enabled, the device will fail to transfer files to the private folder if the screen turns off during transfer. 57 Personalising Multiple users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. Following types of user accounts are available. • Owner: The owner account is created only when setting up the device for the first time, and cannot be created more than one. This account has full control of the device including user account management. • User: This account allows users to access their own apps and content, and customise the device settings that affect all accounts. • Restricted profile: A restricted account can only access the apps and content allowed by the owner account, and cannot use the services that require logging in. Adding users 1 On the Apps screen, tap Settings → Users. 2 Tap Add user or profile → User → OK → SET UP NOW. 3 Follow the on-screen instructions to complete the account setup. Adding restricted profile 1 On the Apps screen, tap Settings → Users. 2 Tap Add user or profile → Restricted profile → SET UP SCREEN LOCK. 3 Set an unlock code, and then select the content that restricted users are allowed to access. Switching users 1 On the Apps screen, tap Settings → Users. 2 Select the account to switch to, and then unlock the device. 58 Personalising Managing users When using the owner account, you can delete accounts or change the settings for restricted accounts. To change the settings, on the Apps screen, tap Settings → Users and tap next to an account. Then, select or deselect apps and content to allow or restrict the account’s access to them. To delete the account, tap . To delete the restricted account, tap → . Setting up accounts Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device. On the Apps screen, tap Settings → Accounts → Add account and select an account service. Then, follow the on-screen instructions to complete the account setup. To sync content with your accounts, select an account and select items to sync. Removing accounts On the Apps screen, tap Settings → Accounts, select an account, and then tap MORE → Remove account. 59 Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually 1 On the Apps screen, tap Contacts. 2 Tap and enter contact information. • : Add an image. • / : Add or delete a contact field. 3 Tap SAVE. Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services. On the Apps screen, tap Contacts. Tap MORE → Settings → Import/Export contacts, and then select an import or export option. 60 Contacts Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the left side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: • : Add to favourite contacts. • : Compose an email. Adding shortcuts for contacts to the Home screen Add shortcuts to contacts that you frequently communicate with on the Home screen. 1 On the Apps screen, tap Contacts. 2 Select a contact. 3 Tap MORE → Add shortcut on home screen. 61 Camera Basic shooting Taking photos or recording videos 1 Tap Camera on the Apps screen. 2 Tap the image on the preview screen where the camera should focus. 3 Tap to take a photo or tap to record a video. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • To capture an image from the video while recording, tap Capture. • To change the focus while recording a video, tap where you want to focus. To focus on the centre of the screen, tap . Display current mode. View photos and videos you have captured. Select among various effects that are available. Start recording a video. Use this for delayed-time shots. Take a photo. Switch between the front and rear cameras. Change camera settings. Change the shooting mode. • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. 62 Camera Launching Camera on the locked screen To quickly take photos of special moments, launch Camera on the locked screen. On the locked screen, drag outside the large circle. This feature may not be available depending on the region or service provider. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo. On the Apps screen, tap Camera → MODE → Auto. Panorama Use this mode to take a photo composed of many photos strung together. The device identifies the photo with in Gallery. On the Apps screen, tap Camera → MODE → Panorama. To get the best shot, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. • Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall. 63 Camera Continuous shot Use this mode to take a series of photos of moving subjects. On the Apps screen, tap Camera → MODE → Continuous shot. Tap and hold to take several photos continuously. Beauty face Use this mode to take a photo with lightened faces for gentler images. On the Apps screen, tap Camera → MODE → Beauty face. Interval shot Use this mode to take series of self-portraits at an interval and save photos you want. 1 On the Apps screen, tap Camera. 2 Tap to use the front camera. 3 Tap MODE → Interval shot. 4 When the device detects your face, tap to take a photo of yourself. You can also tap the screen to take a photo. The device will take photos at the two-second intervals. 5 Tick photos you want to save and tap SAVE. Sound & shot Use this mode to take a photo with sound. The device identifies the photos with On the Apps screen, tap Camera → MODE → Sound & shot. Sports Use this mode to take a photo of fast-moving subjects. On the Apps screen, tap Camera → MODE → Sports. 64 in Gallery. Camera Camera settings On the Apps screen, tap Camera → SETTINGS. Not all of the following options are available in both still camera and video camera modes. • Picture size (rear) / Picture size (front): Select a resolution. Higher resolutions result in higher quality photos, however they will take up more memory. • Video size (rear): Select a resolution. Higher resolutions result in higher quality videos, however they will take up more memory. • Gesture control: Set the device to detect your palm, so you can use it to take selfportraits. • Save as horizontally flipped: Invert the image to create a mirror-image of the original scene, when taking photos with the front camera. • View mode: Change the aspect ratio of the preview screen. • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Set the device to attach the location tag to the photo. • To improve GPS signals, avoid shooting in locations where the signal may be obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. • When you share a photo with the location tag attached, the location information may be exposed to others. To avoid this, when viewing the photo, tap MORE → Details → EDIT, and then tap under Location to delete your location information. • Review pictures: Set the device to show photos after capturing them. • Storage location: Select the memory location for storage. • Volume keys function: Set the device to use the Volume button to control the shutter or zoom function. • Reset settings: Reset the camera settings. The available options vary depending on the mode used. 65 Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menus, tap the screen. Access additional options. Move to the previous screen. Add to the favourites list. Delete the image. Share the image to others. Modify the image. 66 Useful apps and features S Finder Use this app to search for content on the device. You can apply various filters and view the search history. Open the notifications panel and tap S Finder. Searching for content Tap the search field and enter a keyword, or tap and say a keyword. To get more refined results, tap filters under the search field. To select search categories, tap MORE → Select search locations. S Planner Creating events 1 Tap S Planner on the Apps screen. 2 Tap . Alternatively, select a date with no events in it and tap the date again. If the date already has saved events in it, tap the date and tap 67 . Useful apps and features 3 Enter event details. Enter a title. Select a calendar to use or sync with. Set a start and end date for the event. Set a reminder for the event. Enter the location of the event. Add more details. Attach a map showing the location of the event. 4 Tap SAVE to save the event. Creating tasks 1 Tap S Planner on the Apps screen. 2 Tap TASKS, enter details, and then tap TODAY or TOMORROW to set a due date. To add more details, tap . 3 Tap SAVE to save the task. Syncing events and tasks with your accounts Tap S Planner on the Apps screen. To add accounts to sync with, tap MORE → Manage calendars → Add account. Then, select an account to sync with and sign in. To change an account’s syncing option, open the Apps screen, tap Settings → Accounts, and then select an account service. 68 Useful apps and features Email Setting up email accounts Tap Email on the Apps screen. Set up an email account when opening Email for the first time. Enter the email address and password. Tap NEXT for a private email account or tap MANUAL SETUP for a company email account. After that, follow the on-screen instructions to complete the setup. To set up another email account, tap MORE → Settings → Add account. If you have more than one email account, you can set one as the default account. Tap MORE → Settings → MORE → Set default account, select an account, and then tap DONE. Sending emails Tap Email on the Apps screen. Tap at the bottom of the screen to compose an email. Attach images, videos and others. Send the email. Access additional options. Add recipients. Add a CC or BCC. Enter a subject. Add recipients from the contacts list. Enter the email text. 69 Useful apps and features Reading emails Tap Email on the Apps screen. Select an email account to use, and new emails are retrieved. Tap an email to read. Go to the previous or next email. Access additional options. Add this email address to the contacts list or view other options. Mark the email as a reminder. Open attachments. Reply to the email. Delete the email. Reply to all recipients. Forward the email. 70 Useful apps and features Internet 1 Tap Internet on the Apps screen. 2 Tap the address field. 3 Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Refresh the current webpage. Move to the previously-visited page. Access additional options. Read an article in reading mode. View your bookmarks, saved pages, and recent Internet history. Close the tab. Open a new tab. Open the homepage. 71 Useful apps and features Music Playing music Tap Music on the Apps screen. Select a music category, and then select a song to play. Access additional options. Open the playlist. Adjust the volume. Set the file as your favourite song. Turn on shuffle. Change the repeat mode. Skip to the previous song. Tap and hold to move backwards quickly. Skip to the next song. Tap and hold to move forwards quickly. Pause and resume playback. To listen to songs at equal volume levels, tap MORE → Settings, and then tap the Smart volume switch to activate it. When Smart volume is activated, the volume may end up louder than the device volume level. Use caution to avoid long-term exposure to loud sounds to prevent damage to your hearing. Smart volume may not be activated for some files. 72 Useful apps and features Video Playing videos Tap Video on the Apps screen. Select a video to play. Open the playlist. Access additional options. Pause and resume playback. Move forwards or backwards by dragging the bar. Adjust the volume. Move the control panel to the right. Move the control panel to the left. Switch to the pop-up video player. Change screen ratio. Skip to the next video. Tap and hold to move forwards quickly. Skip to the previous video. Tap and hold to move backwards quickly. 73 Useful apps and features Clock ALARM On the Apps screen, tap Clock → ALARM. Setting alarms Set an alarm time and tap OPTIONS to set other various alarm options, and then tap SAVE. To open the keypad to enter an alarm time, tap KEYPAD. To activate or deactivate alarms, tap next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap SNOOZE to repeat the alarm after a specified length of time. Deleting alarms Tap on an alarm in the list of alarms. WORLD CLOCK On the Apps screen, tap Clock → WORLD CLOCK. Creating clocks Enter a city name or select a city from the cities list or globe, and then tap Deleting clocks Tap on a clock. STOPWATCH On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. Tap LAP to record lap times. Tap STOP to stop timing. To clear lap times, tap RESET. 74 . Useful apps and features TIMER On the Apps screen, tap Clock → TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap KEYPAD. Tap DISMISS when the timer goes off. Calculator Use this app for simple or complex calculations. Tap Calculator on the Apps screen. To clear the history, tap CLEAR HISTORY. Smart Manager The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security. You can also automatically optimise the device with one tap of your finger. Using the quick optimisation feature On the Apps screen, tap Smart Manager → CLEAN ALL. The quick optimisation feature improves device performance through the following actions. • Identifying apps that use excessive battery power and clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Scanning for malware. 75 Useful apps and features Using the Smart manager On the Apps screen, tap Smart Manager and select a feature. Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Storage Check the status of used and available memory capacity. You can delete unused and residual files or uninstall apps that you do not use any more. RAM Check the amount of available RAM. You can close background apps and reduce the amount of RAM you are using to speed up your device. Device security Check the device’s security status. This feature scans your device for malware. 76 Useful apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Setting up accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Google+ Share your news and follow updates that your family, friends, and others share. You can also back up your photos and videos, and more. Maps Find your location on the map, search for locations, and view location information for various places. Play Movies & TV Watch videos stored on your device and download various content to watch from Play Store. Play Books Download various books from Play Store and read them. Play Games Download games from Play Store and play them with others. 77 Useful apps and features Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Manage photos, albums, and videos that you have saved on the device and uploaded to Google+. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase. Google Settings Configure settings for some features provided by Google. 78 Connecting with other devices Bluetooth About Bluetooth Bluetooth creates a direct wireless connection between two devices over short distances. Use Bluetooth to exchange data or media files with other devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced. • Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device. • Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. 79 Connecting with other devices Pairing with other Bluetooth devices 1 On the Apps screen, tap Settings → Bluetooth, and then tap the switch to activate it. The detected devices are listed. 2 Select a device to pair with. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 3 Accept the Bluetooth authorisation request on both devices to confirm. Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Sending an image 1 On the Apps screen, tap Gallery. 2 Select an image. 3 Tap Share → Bluetooth, and then select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 4 Accept the Bluetooth authorisation request on the other device. 80 Connecting with other devices Receiving an image When another device sends you an image, accept the Bluetooth authorisation request. You can view received images in Gallery. Unpairing Bluetooth devices 1 On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list. 2 Tap next to the device’s name to unpair. 3 Tap Unpair. Wi-Fi Direct About Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. Connecting to other devices 1 On the Apps screen, tap Settings → Wi-Fi, and then tap the switch to activate it. 2 Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. 4 Accept the Wi-Fi Direct authorisation request on the other device to confirm. 81 Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image 1 On the Apps screen, tap Gallery. 2 Select an image. 3 Tap Share → Wi-Fi Direct, and then select a device to transfer the image to. 4 Accept the Wi-Fi Direct authorisation request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure. Receiving an image When another device sends you an image, accept the Wi-Fi Direct authorisation request. You can view received images in Gallery. Ending the device connection 1 On the Apps screen, tap Settings → Wi-Fi. 2 Tap Wi-Fi Direct. The device displays the connected devices in the list. 3 Tap the device name to disconnect the devices. 82 Connecting with other devices Quick Connect About Quick connect Use this feature to easily search and connect to nearby devices. • Connection methods may vary depending on the type of connected devices or the shared content. • Device name may vary depending on the Bluetooth devices to pair with. For example, the device name can be shown as BT MAC. Connecting to other devices 1 Open the notifications panel and tap Quick Connect. If you are using this feature for the first time, select a visibility option and tap ENABLE QUICK CONNECT. When the panel opens, the Wi-Fi and Bluetooth features are activated automatically and the device searches for nearby devices. If you have installed Samsung Link on your device, the list of devices registered with Samsung Link will appear at the top of the screen. 2 Select a device to connect to. The next steps may vary depending on the connected device. Follow the on-screen instructions to complete the connection between the devices. To allow nearby devices to search for your device and connect to it, tap SETTINGS → Device visibility, and then select an option. Re-searching for devices If the desired device does not appear in the list, search for the device. Tap REFRESH and select the device from the list of detected devices. Deactivating the Quick connect feature Tap . 83 Connecting with other devices Sharing content Share content with the connected devices. 1 Open the notifications panel and tap Quick Connect. 2 Select a device from the list of detected devices. 3 Tap Share content and select a media category. 4 Select the content to share and tap DONE. Your device sends the content to the connected device. SideSync 3.0 About SideSync 3.0 Use this app to control a smartphone’s screen with a virtual smartphone screen on your tablet. You can also control your tablet’s screen with a virtual screen on a computer via Wi-Fi or a USB cable. Download and install SideSync 3.0 from the Samsung website (www.samsung.com/sidesync) on the computer. For more information, refer to the help menu on the virtual screen. • On your tablet, view messages or use the smartphone’s chat room. • On your tablet, watch a video playing on the smartphone on a larger display. • Easily transfer files between your tablet and smartphone by dragging and dropping the files. Before using this app • Your tablet and smartphone must support Wi-Fi Direct. • SideSync 3.0 must be installed on both your tablet and smartphone. If it is not installed on any device, download and install it from Galaxy Apps or Play Store. • SideSync 3.0 operates only on devices with Android version 4.4 or higher. 84 Connecting with other devices Connecting your tablet and a smartphone 1 On your tablet, tap SideSync 3.0 on the Apps screen. 2 Launch SideSync 3.0 on a smartphone. 3 The tablet searches for available smartphones automatically. Select one of the detected smartphones. 4 Tap OK on the smartphone screen. 85 Connecting with other devices 5 The smartphone’s virtual screen is displayed on your tablet and the smartphone’s screen is turned off. 86 Connecting with other devices Using the virtual smartphone screen Browse the screen and use apps in the virtual smartphone screen. You can send or receive messages, or chat with others. • Some features, such as Screen Mirroring, may not work in the virtual smartphone screen. • The smartphone’s virtual screen may differ depending on the smartphone. Minimise the screen. Access additional options. Maximise the screen to fit your tablet's screen. Screen rotation Close SideSync 3.0. Screen capture Open the same webpage in the web browser of your tablet. Virtual smartphone screen Recent apps button Back button Home button 87 Connecting with other devices Moving the virtual smartphone screen Tap and drag the top edge of the virtual smartphone screen to move it to another location. Adjusting the size of the virtual smartphone screen 1 Tap and hold at the bottom right of the virtual smartphone screen. 2 When the frame appears, drag the frame to adjust the size. Entering text When you enter text in the virtual smartphone screen, the tablet’s keyboard appears. Enter text using the keyboard. 88 Connecting with other devices Switching between the smartphone screen and the virtual smartphone screen It is not possible to use the smartphone screen and the virtual smartphone screen at the same time. When you are using the virtual smartphone screen on the tablet, the smartphone screen turns off. Using the smartphone screen Press the Home button on the smartphone to turn on the smartphone screen and turn off the virtual smartphone screen on the tablet. Using the virtual smartphone screen Tap SWITCH TO TABLET on the tablet’s screen to turn on the virtual smartphone screen and turn off the smartphone screen. Playing music or videos on the tablet Play music or videos stored in the smartphone via the screen and speaker of the tablet. 1 Open a music or video file in the virtual smartphone screen on the tablet. 2 The selected file is played using the tablet’s screen and speaker. Adjust the volume on the virtual smartphone screen or the tablet during playback. 89 Connecting with other devices Copying files between devices Copying files from the smartphone to the tablet 1 Tap and hold a file on the virtual smartphone screen. 2 Select the files to copy, tap and hold any selected file, and then drag it to the tablet’s screen. 3 My Files is launched on the tablet’s screen. Select a folder to save the file in and tap DONE. Copying files from the tablet to the smartphone 1 Tap and hold a file on the tablet’s screen. 2 Select the files to copy, tap and hold any selected file, and then drag it to the virtual smartphone screen. 3 My Files is launched on the virtual smartphone screen. Select a folder to save the file in and tap DONE. Using call functions with the tablet You can use your smartphone’s call functions with the speaker and the microphone of the tablet. Receive an incoming call or make a call using virtual smartphone screen. For more information about the call functions, refer to the smartphone’s user manual. 90 Connecting with other devices Screen Mirroring About Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents. Screen Mirroring -enabled devices (AllShare Cast dongle, HomeSync) • This feature may not be available depending on the region or service provider. • Some files may be buffered during playback, depending on the network connection. • To save energy, deactivate this feature when not in use. • If you specify a Wi-Fi frequency, AllShare Cast dongles or HomeSync may not be detected or connected. • If you play videos or games on a TV, select an appropriate TV mode to get the best experience. 91 Connecting with other devices Viewing content on a TV Before you connect your device to a TV, connect the screen mirroring-enabled device to the TV. To set up the connection, refer to the device’s user manual. The following actions are an example of viewing content on a TV connected via an AllShare Cast dongle. 1 Connect the AllShare Cast dongle to the TV using an HDMI cable. 2 On the TV, select a connection mode, such as HDMI mode, to connect an external device. 3 Open the notifications panel and tap EDIT → Screen Mirroring. The detected devices are listed. 4 Select a device to connect to. Your device’s screen appears on the TV screen. If you connect the device for the first time, tap and hold the dongle’s name in the list and enter the PIN shown on the TV screen. 5 Open or play a file, and then control the display with the keys on your device. 92 Connecting with other devices Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Apps screen, tap Settings → More connection settings → Printing → Download plug-in, and search for a printer plug-in in Play Store. Select a printer plug-in and install it. Connecting to a printer On the Apps screen, tap Settings → More connection settings → Printing, select a printer plug-in, and then tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. To add printers manually, select a printer plug-in, tap MORE → Add printer → ADD PRINTER, enter details, and then tap OK. To change print settings, select a printer plug-in and tap MORE → Printing settings. Printing content While viewing content, such as images or documents, tap Share → Print → printers, and then select a printer. 93 → All Device & data manager Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • Mobile version (Smart Switch Mobile): Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store. • Computer version: Transfer data between your device and a computer. You can download the app from www.samsung.com/hk/smartswitch. • Samsung Smart Switch is not supported on some devices or computers. • Limitations apply. Visit www.samsung.com/hk/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data from a mobile device Transfer data from your previous device to your new device. Download and install Smart Switch from Galaxy Apps or Play Store on your previous and new devices. On both devices, launch Smart Switch Mobile and follow the on-screen instructions to transfer data from your previous device. Transferring data from a computer Back up data from your previous device to a computer and import the data to your new device. 1 On the computer, visit www.samsung.com/hk/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. 94 Device & data manager 3 Connect your previous device to the computer using the USB cable. 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 Connect your new device to the computer using the USB cable. 6 On the computer, follow the on-screen instructions to transfer data to your new device. Using the device as a removable disk for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. The devices may not connect properly if they are connected via a USB hub. Directly connect the device to the computer’s USB port. 1 Connect the device to the computer using the USB cable. 2 Open the notifications panel, and then tap Connected as a media device → Media device (MTP). Tap Camera (PTP) if your computer does not support Media Transfer Protocol (MTP) or not have any appropriate driver installed. 3 Transfer files between your device and the computer. 95 Device & data manager Updating the device The device can be updated to the latest software. Updating over the air The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service. On the Apps screen, tap Settings → About device → Software update → Update now. To automatically check for available updates, tap the Auto update switch to activate it. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. 1 On the computer, visit www.samsung.com/hk/smartswitch to download and install Smart Switch. 2 On the computer, launch Smart Switch. 3 Connect the device to the computer using a USB cable. 4 If a software update is available, follow the on-screen instructions to update the device. • Do not turn off the computer or disconnect the USB cable while the device is updating. • While updating the device, do not connect other media devices to the computer. Doing so may interfere with the update process. Before updating, disconnect all other media devices from the computer. 96 Device & data manager Backing up and restoring data Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information to a backup account and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Setting up accounts for more information. Using a Samsung account On the Apps screen, tap Settings → Backup and reset → Back up my data, select the items to back up, and then tap BACK UP NOW. To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items. Using a Google account On the Apps screen, tap Settings → Backup and reset, and then tap the Back up my data switch to activate it. Tap Backup account and select an account as the backup account. To restore data using a Google account, tap the Automatic restore switch to activate it. When you reinstall apps, backed up settings and data will be restored. Performing a data reset Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information. On the Apps screen, tap Settings → Backup and reset → Factory data reset → RESET DEVICE → ERASE EVERYTHING. The device automatically restarts. 97 Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. To search for settings by entering keywords, tap SEARCH. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. On the Settings screen, tap Wi-Fi, and then tap the switch to activate it. To use options, tap MORE. Setting Wi-Fi sleep policy Tap MORE → Keep Wi-Fi on during sleep. Bluetooth Activate the Bluetooth feature to exchange information over short distances. On the Settings screen, tap Bluetooth, and then tap the switch to activate it. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode, and then tap the switch to activate it. 98 Settings Data usage Keep track of your data usage amount. On the Settings screen, tap Data usage. To use more options, tap MORE. • Restrict networks: Set the device to disable sync in the background while using Wi-Fi network. More connection settings Customise settings to control networks. On the Settings screen, tap More connection settings. Printing Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. VPN Set up and connect to virtual private networks (VPNs). Ethernet The Ethernet option is available when an Ethernet adaptor is connected to the device. Use this option to activate the Ethernet feature and configure network settings. 99 Settings Device Sounds and notifications Change settings for various sounds on the device. On the Settings screen, tap Sounds and notifications. • Sound mode: Set the device to use sound mode or silent mode. • Volume: Adjust the volume level for music and videos, system sounds, and notifications. • Ringtones and sounds: Change the ringtone and system sound settings. • Sound quality and effects: Select a sound effect to apply when you adjust to music. • Do not disturb: Change settings for managing interruptions. • Notifications on lock screen: Set whether or not to show the content of notifications on the locked screen. • App notifications: Change the notification settings for each app. Display Change the display settings. On the Settings screen, tap Display. • Brightness: Set the brightness of the display. • Font: Change the font size and type. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Smart stay: Set the device to prevent the display backlight from turning off while you are looking at the display. • Screen mode: Change the screen mode. • Daydream: Set the device to launch a screensaver when the device is charging. 100 Settings S Pen Change the settings for using the S Pen. On the Settings screen, tap S Pen. • Air command: Set the device to display the air command features when you hover the S Pen over the screen and press the S Pen button. • Air view: Activate the air view feature to perform various actions with the S Pen. • Pointer: Set the device to display the S Pen pointer when hovering the S Pen over the screen. • Direct pen input: Set the device to display the handwriting field icon when hovering the S Pen over a text input field. • Disable pen detection: Set the screen not to respond to the other S Pens when the S pen is inserted. • S Pen sound: Set the device to make writing sounds when you write or draw on the screen with the S Pen. • Detachment options: Set the device to automatically launch Action memo or display the air command features when the S Pen is removed from the slot. Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device. On the Settings screen, tap Motions and gestures. • Mute: Set the device to mute alarms by using palm motions. • Palm swipe to capture: Set the device to capture a screenshot when you sweep your hand to the left or right across the screen. 101 Settings Applications Manage the device’s apps and change their settings. On the Settings screen, tap Applications. Application manager View and manage the apps on your device. Default applications Select a default setting for using apps. Application settings Customise the settings for each app. Users Set up and manage user profiles for personalised settings. Refer to Multiple users for more information. On the Settings screen, tap Users. 102 Settings Personal Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper. Lock screen and security Change the settings for securing the device. On the Settings screen, tap Lock screen and security. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Show information: Change settings for the items displayed on the locked screen. • Swipe lock settings: Change settings for the swipe screen lock method. • Device security: Check the device’s security status and scan the device for malware. • Find My Mobile: Access the Find my mobile website (findmymobile.samsung.com). You can track and control your lost or stolen device from the Find my mobile website. • Unknown sources: Set the device to allow the installation of apps from unknown sources. • Other security settings: Configure additional security settings. Privacy Change the settings for maintaining your privacy. On the Settings screen, tap Privacy. • Location: Change settings for location information permissions. • Private mode: Set the device to prevent others from accessing your personal content by activating private mode. • Report diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. 103 Settings Accessibility Use this feature to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customise the settings to improve accessibility for visually impaired users. – – Galaxy TalkBack: Activate TalkBack, which provides voice feedback. – – Galaxy TalkBack help: View help information to learn how to use Galaxy TalkBack. – – Dark screen: Set the device to turn the screen off at all times to keep the content on your screen private. – – Rapid key input: Set the device to enter a character when you release your finger from the character on the keyboard. You can use this feature to enter characters instead of releasing your finger and double-tapping on the screen. – – Speak passwords: Set the device to read the password aloud when you enter the password while TalkBack is activated. – – Font size: Change the font size. – – Magnification gestures: Set the device to magnify the screen and to zoom in on a specific area. – – Magnifier window: Activate a magnifier to zoom in on the screen to view a larger version of the content. – – Greyscale: Display colours on the screen as grey tones. – – Negative colours: Reverse the display colours to improve visibility. – – Colour adjustment: Adjust the colour scheme for the screen when the device determines that you are colour blind or having difficulty reading content. – – Accessibility shortcut: Set the device to activate TalkBack when you press and hold the Power button, and then tap and hold the screen with two fingers. – – Text-to-speech options: Change the settings for text-to-speech features used when TalkBack is activated, such as languages, speed, and more. • Hearing: Customise the settings to improve accessibility for users with hearing impairment. – – Turn off all sounds: Set the device to mute all device sounds, such as media sounds. – – Samsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settings. 104 Settings – – Google subtitles (CC): Set the device to display closed captions on content supported by Google and to change the closed caption settings. – – Left/right sound balance: Set the device to adjust the sound balance when using a headset. – – Mono audio: Set the device to switch the sound output from stereo to mono when a headset is connected. • Dexterity and interaction: Customise the settings to improve accessibility for users who have reduced dexterity. – – Universal switch: Set the device to scan and highlight items on the screen, and then read them aloud. You can control the touch screen by connecting an external switch, tapping the screen, or by using head movements and face gestures. – – Assistant menu: Set the device to show the assistive shortcut icon that helps you access functions supported by external buttons or features on the notifications panel. You can also edit the menu on the shortcut icon. – – Tap and hold delay: Set the recognition time for tapping and holding the screen. – – Interaction control: Activate interaction control mode to restrict the device’s reaction to inputs while using apps. • Direction lock: Create a directional combination to unlock the screen. • Direct access: Set the device to open selected accessibility menus when you press the Home button three times quickly. • Notification reminder: Set the device to alert you to notifications that you have not checked at the interval. • Single tap mode: Set the device to control notifications by tapping the button instead of dragging it. • Manage accessibility: Export or import the accessibility settings to share them with other devices. • Services: View accessibility services installed on the device. Accounts Add email or SNS accounts. On the Settings screen, tap Accounts. 105 Settings Backup and reset Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • Back up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data. • Restore: Restore previously backed up personal information and app data from your Samsung account. • Backup account: Set up or edit your Google backup account. • Back up my data: Set the device to back up settings and app data to the Google server. • Automatic restore: Set the device to restore settings and app data when the apps are reinstalled on the device. • Factory data reset: Reset settings to the factory default values and delete all data. System Language and input Change the settings for text input. Some options may not be available depending on the selected language. On the Settings screen, tap Language and input. • Language: Select a display language for all menus and apps. • Default keyboard: Select a default keyboard type for text input. • Samsung Chinese IME: Change the Samsung Chinese IME keyboard settings. • Samsung keyboard: Change the Samsung keyboard settings. The available options may vary depending on the region or service provider. • Google voice typing: Change the voice input settings. • Voice input: Change the settings for the voice recogniser. • Text-to-speech options: Change the text-to-speech settings. • Pointer speed: Adjust the pointer speed for the mouse or trackpad connected to your device. 106 Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery. • Power saving mode: Activate power-saving mode and change the settings for powersaving mode. • Ultra power saving mode: Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app. • Display battery percentage: Set the device to display the remaining battery life. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Storage View memory information for your device and memory card, or format a memory card. On the Settings screen, tap Storage. Formatting a memory card permanently deletes all data from it. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you upgrade the device. Accessories Change the accessory settings. On the Settings screen, tap Accessories. • Automatic unlock: Set the device to unlock automatically when the cover is flipped open. You can use this feature only for some screen lock methods. 107 Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset. • Automatic date and time: Automatically update the time and date when moving across time zones. • Set date: Set the current date manually. • Set time: Set the current time manually. • Select time zone: Set the home time zone. • Use 24-hour format: Display time in 24-hour format. • Select date format: Select a date format. About device Access device information, edit the device name, or update device software. On the Settings screen, tap About device. 108 Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device. • PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. • PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. • PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider. Your device displays network or service error messages • When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly. • You cannot access some options without a subscription. For more information, contact your service provider. Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. 109 Troubleshooting The touch screen responds slowly or improperly • If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction. • The touch screen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs. • Ensure that your device software is upgraded to the latest version. • If the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it. If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings → Backup and reset → Factory data reset → RESET DEVICE → ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. If the problem is still not resolved, contact a Samsung Service Centre. The Internet is often disconnected • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery icon is empty Your battery is low. Charge the battery. 110 Troubleshooting The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption increases when you use messaging features or some apps, such as games or the Internet. • The battery is consumable and the useful charge will get shorter over time. Your device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use. • If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. 111 Troubleshooting Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com/hk. • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. Another Bluetooth device is not located • Ensure that the Bluetooth wireless feature is activated on your device. • Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. 112 Troubleshooting Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly. 113 Copyright Copyright © 2015 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. • Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. • All other trademarks and copyrights are the property of their respective owners.