Samsung | SM-G3815 | Samsung GALAXY Express 2 User Manual (Jellybean)

SM-G3815
User Manual
www.samsung.com/hk
About this manual
This device provides high quality mobile communication and entertainment using Samsung’s
high standards and technological expertise. This user manual is specially designed to detail
the device’s functions and features.
• Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Images and screenshots may differ in appearance from the actual product.
• Content may differ from the final product, or from software provided by service providers
or carriers, and is subject to change without prior notice. For the latest version of the
manual, refer to the Samsung website, www.samsung.com/hk.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Applications related to the content may not work
properly depending on the device’s specifications and the environment that it is used in.
• Available features and additional services may vary by device, software, or service
provider.
• Applications and their functions may vary by country, region, or hardware specifications.
Samsung is not liable for performance issues caused by applications from any provider
other than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or applications to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services. To avoid additional charges, select
an appropriate data tariff plan. For details, contact your service provider.
2
About this manual
• Default applications that come with the device are subject to updates and may no longer
be supported without prior notice. If you have questions about an application provided
with the device, contact a Samsung Service Centre. For user-installed applications,
contact service providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Note: notes, usage tips, or additional information
Copyright
Copyright © 2013 Samsung Electronics
This guide is protected under international copyright laws.
No part of this guide may be reproduced, distributed, translated, or transmitted in any form or
by any means, electronic or mechanical, including photocopying, recording, or storing in any
information storage and retrieval system, without the prior written permission of Samsung
Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
3
Table of Contents
Getting started
34
35
35
37
38
6 Device layout
7Buttons
8 Package contents
9 Installing the SIM or USIM card and
battery
12 Charging the battery
14 Inserting a memory card
16 Turning the device on and off
17 Holding the device
17 Locking and unlocking the device
17 Adjusting the volume
17 Switching to silent mode
Connecting to a Wi-Fi network
Setting up accounts
Transferring files
Securing the device
Upgrading the device
Communication
40Phone
45Contacts
49Messages
51Email
52 Google Mail
54Hangouts
54Google+
55 G+ Photos
55ChatON
Basics
18 Indicator icons
19 Using the touch screen
22 Control motions
23 Palm motions
24Notifications
24 Quick setting panel
25 Home screen
28 Locked screen
29 Using applications
29 Applications screen
30Help
31 Entering text
Web & network
56Internet
57Chrome
58Bluetooth
59 Screen Mirroring
60 Samsung Link
60 Group Play
61NFC
62 S Beam
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Table of Contents
Media
Travel & local
63Music
65Camera
70Gallery
73 Story Album
74Video
75YouTube
76Radio
97Maps
97Local
98Navigation
Settings
99 About Settings
99Connections
103 My device
115Accounts
116More
118 Google Settings
Application & media stores
78
79
79
80
Play Store
Samsung Hub
Samsung Apps
Play Games
Troubleshooting
Utilities
81 S Memo
83 S Planner
86Dropbox
87Cloud
88Clock
90Calculator
90 S Translator
91 Voice Recorder
92 S Voice
93Google
94 Voice Search
94 My Files
96Downloads
96TripAdvisor
5
Getting started
Device layout
Earpiece
Front camera
Proximity sensor
Touch screen
Power button
Home button
Menu button
Back button
Microphone
Multipurpose jack
Headset jack
Flash
GPS antenna
Rear camera
Volume button
Back cover
Speaker
Main antenna
6
Getting started
• Do not cover the antenna area with your hands or other objects. This may cause
connectivity problems or drain the battery.
• Do not use a screen protector. This causes sensor malfunctions.
• Do not allow water to contact the touch screen. The touch screen may malfunction
in humid conditions or when exposed to water.
Buttons
Button
Function
• Press and hold to turn the device on or off.
Power
Menu
Home
• Press and hold for 8-10 seconds to reset the device if it has
fatal errors or hang-ups, or freezes.
• Press to lock or unlock the device. The device goes into lock
mode when the touch screen turns off.
• Tap to open a list of options available for the current screen.
• Tap and hold on the Home screen to launch Google search.
• Press to return to the Home screen.
• Press and hold to open the list of recent applications.
Back
• Tap to return to the previous screen.
Volume
• Press to adjust the device volume.
7
Getting started
Package contents
Check the product box for the following items:
• Device
• Battery
• Quick start guide
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Other accessories may not be compatible with your device.
• Use only Samsung-approved accessories. Malfunctions caused by using
unapproved accessories are not covered by the warranty service.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
8
Getting started
Installing the SIM or USIM card and battery
Insert the SIM or USIM card provided by the mobile telephone service provider, and the
included battery.
• Only microSIM cards work with the device.
• Some LTE services may not be available depending on the service provider. For
details about service availability, contact your service provider.
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
9
Getting started
• Do not insert a memory card into the SIM card slot. If a memory card happens to
be lodged in the SIM card slot, take the device to a Samsung Service Centre to
remove the memory card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
3 Insert the battery.
2
1
4 Replace the back cover.
10
Getting started
Removing the SIM or USIM card and battery
1 Remove the back cover.
2 Pull out the battery.
3 Pull out the SIM or USIM card.
11
Getting started
Charging the battery
Use the charger to charge the battery before using it for the first time. A computer can be also
used to charge the device by connecting them via the USB cable.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
• When the battery power is low, the battery icon appears empty.
• If the battery is completely discharged, the device cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge for
a few minutes before turning on the device.
Charging with the charger
Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into
the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
12
Getting started
• The device can be used while it is charging, but it may take longer to fully charge
the battery.
• If the device receives an unstable power supply while charging, the touch screen
may not function. If this happens, unplug the charger from the device.
• While charging, the device may heat up. This is normal and should not affect the
device’s lifespan or performance. If the battery gets hotter than usual, the charger
may stop charging.
• If the device is not charging properly, take the device and the charger to a
Samsung Service Centre.
After fully charging, disconnect the device from the charger. First unplug the charger from the
device, and then unplug it from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Checking the battery charge status
When you charge the battery while the device is off, the following icons will show the current
battery charge status:
Charging
Fully charged
13
Getting started
Reducing the battery consumption
Your device provides options that help you save battery power. By customising these options
and deactivating features in the background, you can use the device longer between charges:
• When you are not using the device, switch to sleep mode by pressing the Power button.
• Close unnecessary applications with the task manager.
• Deactivate the Bluetooth feature.
• Deactivate the Wi-Fi feature.
• Deactivate auto-syncing of applications.
• Decrease the backlight time.
• Decrease the brightness of the display.
Inserting a memory card
Your device accepts memory cards with maximum capacities of 64 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the SD memory card folder.
14
Getting started
1 Remove the back cover.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Replace the back cover.
Removing the memory card
Before removing the memory card, first unmount it for safe removal. On the Home screen, tap
Apps → Settings → More → Storage → Unmount SD card.
1 Remove the back cover.
2 Pull out the memory card.
3 Replace the back cover.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
15
Getting started
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap Apps → Settings → More → Storage → Format SD card →
Format SD card → Erase everything.
Before formatting the memory card, remember to make backup copies of all
important data stored on the device. The manufacturer’s warranty does not cover loss
of data resulting from user actions.
Turning the device on and off
When turning on the device for the first time, follow the on-screen instructions to set up your
device.
Press and hold the Power button for a few seconds to turn on the device.
• Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.
• Press and hold the Power button and tap Flight mode to disable the wireless
features.
To turn off the device, press and hold the Power button, and then tap Power off.
16
Getting started
Holding the device
Do not cover the antenna area with your hands or other objects. This may cause connectivity
problems or drain the battery.
Locking and unlocking the device
When not in use, lock the device to prevent unwanted operation. Pressing the Power button
turns off the screen and puts the device into lock mode. The device automatically gets locked
if it is not used for a specified period.
To unlock the device, press the Power button or the Home button and flick your finger in any
direction within the unlock screen area at the lower part of the screen.
Adjusting the volume
Press the Volume button up or down to adjust the ringtone volume, or to adjust the sound
volume when playing music or video.
Switching to silent mode
Use one of the following methods:
• Press and hold the Volume button down until it switches to silent mode.
• Press and hold the Power button, and then tap Mute or Vibrate.
• Open the notifications panel at the top of the screen, and then tap Sound or Vibrate.
17
Basics
Indicator icons
The icons displayed at the top of the screen provide information about the status of the
device. The icons listed in the table below are most common.
Icon
Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
LTE network connected
Wi-Fi connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
Synced with the web
Connected to computer
No SIM or USIM card
New text or multimedia message
Alarm activated
Silent mode activated
Vibration mode activated
18
Basics
Icon
Meaning
Flight mode activated
Error occurred or caution required
Battery power level
Using the touch screen
Use only fingers to use the touch screen.
• Do not allow the touch screen to come into contact with other electrical devices.
Electrostatic discharges can cause the touch screen to malfunction.
• To avoid damaging the touch screen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
• Leaving the touch screen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touch screen when you do not use the
device.
Finger gestures
Tapping
To open an application, to select a menu item, to press an on-screen button, or to enter a
character using the on-screen keyboard, tap it with a finger.
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Basics
Dragging
To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the
target position.
Double-tapping
Double-tap on a webpage or image to zoom in a part. Double-tap again to return.
20
Basics
Flicking
Flick left or right on the Home screen or the Applications screen to see another panel. Flick up
or down to scroll through a webpage or a list, such as contacts.
Pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
21
Basics
Control motions
Simple motions allow easy control of the device.
Before using motions, make sure the motion feature is activated. On the Home screen, tap
Apps → Settings → My device → Motions and gestures → Motion, and then drag the
Motion switch to the right.
Excessive shaking or impact to the device may result in unintended inputs. Control
motions properly.
Rotating the screen
Many applications allow display in either portrait or landscape orientation. Rotating the
device causes the display to automatically adjust to fit the new screen orientation.
To prevent the display from rotating automatically, open the notifications panel and deselect
Screen rotation.
• Some applications do not allow screen rotation.
• Some applications display a different screen depending on the orientation. The
calculator turns into a scientific calculator when rotated to landscape.
22
Basics
Turning over
Turn over the device to mute ringtone, pause media playback, or mute the FM radio (when
using the speaker).
Palm motions
Use palm motions to control the device by touching the screen.
Before using motions, make sure the palm motion feature is activated. On the Home screen,
tap Apps → Settings → My device → Motions and gestures → Palm motion, and then
drag the Palm motion switch to the right.
Covering
Cover the screen with a palm to pause media playback.
23
Basics
Notifications
Notification icons appear on the status bar at the top of the screen to report missed calls, new
messages, calendar events, device status, and more. Drag down from the status bar to open
the notifications panel. Scroll the list to see additional alerts. To close the notifications panel,
drag up the bar that is at the bottom of the screen.
Quick setting panel
From the quick setting panel, you can view your device’s current settings. Drag down from
the status bar, tap to open the quick setting panel, and then use the following options:
• Wi-Fi: Activate or deactivate the Wi-Fi feature.
• GPS: Activate or deactivate the GPS feature.
• Sound: Activate or deactivate silent mode. You can vibrate or mute your device in silent
mode.
• Screen rotation: Allow or prevent the interface from rotating when you rotate the device.
• Bluetooth: Activate or deactivate the Bluetooth feature.
• Mobile data: Activate or deactivate the data connection.
• Blocking mode: Activate or deactivate blocking mode. In blocking mode, the device
will block notifications. To select which notifications will be blocked, tap Settings → My
device → Blocking mode.
• Power saving: Activate or deactivate power-saving mode.
• Screen Mirroring: Activate or deactivate the screen mirroring feature.
• Wi-Fi hotspot: Activate or deactivate the Wi-Fi tethering feature.
• S Beam: Activate or deactivate the S Beam feature.
• NFC: Activate or deactivate the NFC feature.
• Hands-free mode: Activate or deactivate driving mode.
24
Basics
• Smart stay: Activate or deactivate the smart stay feature.
• Sync: Activate or deactivate auto-syncing of applications.
• Flight mode: Activate or deactivate flight mode.
The available options may vary depending on the region or service provider.
To rearrange the options on the quick setting panel, open the quick setting panel, tap
then tap and drag an item to another location.
, and
Home screen
The Home screen is the starting point to access all of the device’s features. It displays indicator
icons, widgets, shortcuts to applications, and others.
The Home screen can have multiple panels. To view other panels, scroll left or right.
Rearranging items
Adding an application icon
On the Home screen, tap Apps, tap and hold an application icon, and then drag it into a panel
preview.
Adding an item
Customise the Home screen by adding widgets or folders.
Tap and hold the empty area on the Home screen, and then select one of the following
categories:
• Apps and widgets: Add widgets or applications to the Home screen.
• Folder: Create a new folder.
25
Basics
Moving an item
Tap and hold an item and drag it to a new location. To move it to another panel, drag it to the
side of the screen.
Removing an item
Tap and hold an item, and drag it to the rubbish bin that appears at the top of the Home
screen. When the rubbish bin turns red, release the item.
Rearranging panels
Adding a new panel
Tap
→ Edit page →
.
Moving a panel
Tap
→ Edit page, tap and hold a panel preview, and then drag it to a new location.
Removing a panel
→ Edit page, tap and hold a panel preview, and then drag it to the rubbish bin at the
Tap
top of the screen.
26
Basics
Setting wallpaper
Set an image or photo stored in the device as wallpaper for the Home screen.
On the Home screen, tap
following:
→ Set wallpaper → Home screen, and then select one of the
• Gallery: See photos taken by the device’s camera or images downloaded from the
Internet.
• Live wallpapers: See animated images.
• Wallpapers: See wallpaper images.
Then, select an image and tap Set wallpaper. Or, select an image, resize it by dragging the
frame, and then tap Done.
Using widgets
Widgets are small applications that provide convenient functions and information on your
Home screen. To use them, add widgets from the widgets panel to the Home screen.
• Some widgets connect to web services. Using a web-based widget may result in
additional charges.
• The widgets available may vary depending on the region or service provider.
Adding widgets to the Home screen
On the Home screen, tap Apps → Widgets. Scroll left or right on the widgets panel, and then
tap and hold a widget to add it to the Home screen. Put it on a location you want, resize it by
dragging the frame if necessary, and then tap anywhere on the screen to save the location of
the widget.
Using the setting shortcut widget
On the Home screen, tap Apps → Widgets, and then tap and hold Settings Shortcut to open
a list of setting options. Select a setting option to add it to the Home screen as a shortcut.
Using the briefing widget
Tap the briefing widget to preview the calendar events.
27
Basics
Locked screen
The locked screen prevents the device from unwanted operation when not in use and also
allows you to add convenient widgets.
Adding widgets
To use widgets when the screen is locked, on the Home screen, tap Apps → Settings → My
device → Lock screen, and then tick Multiple widgets.
You cannot use widgets on the locked screen in easy mode or when the security
features are activated.
Tap the widgets panel area at the upper part of the screen. Scroll right to the last page, tap
and then select a widget to add to the locked screen.
,
Rearranging panels
Moving a panel
Scroll left or right on the widgets panel area, tap and hold a panel preview, and then drag it to
a new location.
Removing a panel
Scroll left or right on the widgets panel area, tap and hold a panel preview, and then drag it to
the rubbish bin at the top of the screen.
28
Basics
Using applications
This device can run many different types of applications, ranging from media to Internet
applications.
Opening an application
On the Home screen or the Applications screen, select an application icon to open it.
Opening from recently-used applications
Press and hold the Home button to open the list of recently-used applications.
Select an application icon to open.
Closing an application
Close applications not in use to save battery power and maintain device performance.
Press and hold the Home button, tap , and then tap End next to an application to close it.
To close all running applications, tap End all. Alternatively, press and hold the Home button,
and then tap .
Applications screen
The Applications screen displays icons for all applications, including any new applications
installed.
On the Home screen, tap Apps to open the Applications screen.
To view other panels, scroll left or right.
Rearranging applications
→ Edit, tap and hold an application, and then drag it to a new location. To move it to
Tap
another panel, drag it to the side of the screen.
29
Basics
Organising with folders
Put related applications together in a folder for convenience.
→ Edit, tap and hold an application, and then drag it to Create folder. Enter a folder
Tap
name and then tap OK. Put applications into the new folder by dragging, and then tap Save
to save the arrangement.
Rearranging panels
Pinch on the screen, tap and hold a panel preview, and then drag it to a new location.
Installing applications
Use application stores, such as Samsung Apps, to download and install applications.
Uninstalling applications
Tap
→ Uninstall, and then select an application to uninstall it.
Default applications that come with the device cannot be uninstalled.
Sharing applications
Share downloaded applications with other users via email, Bluetooth, or other methods.
→ Share app, select applications, tap Done, and then select a sharing method. The
Tap
next steps vary depending on the method selected.
Help
Access help information to learn how to use the device and applications or configure
important settings.
Tap Help on the Applications screen. Select a category to view tips.
To sort categories by an alphabetical order, tap
To search for keywords, tap
.
30
.
Basics
Entering text
Use the Samsung Chinese IME keyboard, the Samsung keyboard, or the voice input feature to
enter text.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Changing the keyboard type
Tap any text field, open the notifications panel, tap Choose input method, and then select
the type of keyboard to use.
Using the Samsung Chinese IME keyboard
Changing the keyboard layout
Tap
→ T-Chinese(Hong Kong), and then tap Qwerty CangJie or Stroke.
Tap
→ English, and then tap Qwerty English or 3x4 English.
On the 3x4 keyboard, a key has three or four characters. To enter a character, tap
repeatedly the key corresponding to the character.
Use the voice input feature.
Set options for the Samsung
Chinese IME keyboard.
Change the keyboard layout.
Add an item from the clipboard.
Hide the keyboard.
Delete a preceding character.
Enter punctuation marks.
Break to the next line.
Enter numerals.
Cycle through language
keyboards.
Enter a space.
31
Basics
Changing language keyboards
Tap the input language key to change language keyboards.
Handwriting
→ Full handwriting, and then write a word with a finger. Suggested words appear as
Tap
characters are entered. Select a suggested word.
This feature may not be available depending on the region or service provider.
Stroke mode
→ Stroke to switch to stroke mode, and then tap the stroke keys. Tap
Tap
are unsure which stroke to enter. To view more alternative characters, tap .
32
when you
Basics
Using the Samsung keyboard
Set options for the Samsung
keyboard.
Delete a preceding character.
Enter uppercase.
Break to the next line.
Enter numerals and punctuation
marks.
Enter a space.
Entering uppercase
Tap
before entering a character. For all caps, tap it twice.
Changing language keyboards
Add languages to the keyboard, and then slide the space key left or right to change language
keyboards.
Entering text by voice
Activate the voice input feature and then speak into the microphone. The device displays
what you speak.
If the device does not recognise your words correctly, tap the underlined text and select an
alternative word or phrase from the dropdown list.
To change the language or add languages for the voice recognition, tap the current language.
Copying and pasting
Tap and hold over text, drag or to select more or less text, and then tap Copy to copy or
Cut to cut. The selected text is copied to the clipboard.
To paste it into a text entry field, place the cursor at the point where it should be inserted, and
then tap → Paste.
33
Basics
Connecting to a Wi-Fi network
Connect the device to a Wi-Fi network to use the Internet or share media files with other
devices. (p. 99)
Turning Wi-Fi on and off
Open the notifications panel, and then tap Wi-Fi to turn it on or off.
Turn off Wi-Fi to save the battery when not in use.
Joining Wi-Fi networks
On the Applications screen, tap Settings → Connections → Wi-Fi, and then drag the Wi-Fi
switch to the right.
Select a network from the list of detected Wi-Fi networks, enter a password if necessary, and
then tap Connect. Networks that require a password appear with a lock icon. After the device
connects to a Wi-Fi network, the device will automatically connect to it any time it is available.
Adding Wi-Fi networks
If the desired network does not appear in the networks list, tap Add Wi-Fi network at the
bottom of the networks list. Enter the network name in Network SSID, select the security
type and enter the password if it is not an open network, and then tap Connect.
Forgetting Wi-Fi networks
Any network that has ever been used, including the current network, can be forgotten so the
device will not automatically connect to it. Select the network in the networks list, and then
tap Forget.
34
Basics
Setting up accounts
Google applications, such as Play Store, require a Google account, and Samsung Apps
requires a Samsung account. Create Google and Samsung accounts to have the best
experience with the device.
Adding accounts
Follow the instructions that appear when opening a Google application without signing in to
set up a Google account.
To sign in with or sign up for a Google account, on the Applications screen, tap Settings →
Accounts → Add account → Google. After that, tap New to sign up, or tap Existing, and
then follow on-screen instructions to complete the account setup. More than one Google
account can be used on the device.
Set up a Samsung account as well.
Removing accounts
On the Applications screen, tap Settings → Accounts, select an account name under My
accounts, select the account to remove, and then tap Remove account.
Transferring files
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
The following file formats are supported by some applications. Some file formats are
not supported depending on the version of the device’s software or the computer
operating system.
• Music: mp3, m4a, mp4, 3gp, 3ga, wma, ogg, oga, aac, flac, wav, amr, awb, mid, midi,
xmf, mxmf, imy, rttl, rtx, and ota
• Image: bmp, gif, jpg, and png
• Video: 3gp, mp4, avi, wmv, flv, asf, webm, and mkv
• Document: doc, docx, dot, dotx, xls, xlsx, xltx, csv, ppt, pptx, pps, ppsx, pot, potx,
pdf, hwp, txt, asc, and rtf
35
Basics
Connecting with Samsung Kies
Samsung Kies is a computer application that manages media contents and personal
information with Samsung devices. Download the latest Samsung Kies from the Samsung
website.
1 Connect the device to the computer using the USB cable.
Samsung Kies launches on the computer automatically. If Samsung Kies does not launch,
double-click the Samsung Kies icon on the computer.
2 Transfer files between your device and the computer.
Refer to the Samsung Kies help for more information.
Connecting with Windows Media Player
Ensure that Windows Media Player is installed on the computer.
1 Connect the device to the computer using the USB cable.
2 Open Windows Media Player and sync music files.
Connecting as a media device
1 Connect the device to the computer using the USB cable.
2 Open the notifications panel, and then tap Connected as a media device → Media
device (MTP).
Tap Camera (PTP) if your computer does not support Media Transfer Protocol (MTP) or
not have any appropriate driver installed.
3 Transfer files between your device and the computer.
36
Basics
Securing the device
Prevent others from using or accessing personal data and information stored in the device by
using the security features. The device requires an unlock code whenever unlocking it.
Setting a face unlock
On the Applications screen, tap Settings → My device → Lock screen → Screen lock →
Face unlock.
Fit your face in the frame to be captured. Then, set a backup unlock PIN or pattern to unlock
the screen in case the face unlock fails.
Setting a face and voice unlock
On the Applications screen, tap Settings → My device → Lock screen → Screen lock →
Face and voice.
Fit your face in the frame to be captured and then set a voice command. Then, set a backup
unlock PIN or pattern to unlock the screen in case the face and voice unlock fails.
Setting a pattern
On the Applications screen, tap Settings → My device → Lock screen → Screen lock →
Pattern.
Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
Set a backup unlock PIN to unlock the screen when you forget the pattern.
37
Basics
Setting a PIN
On the Applications screen, tap Settings → My device → Lock screen → Screen lock →
PIN.
Enter at least four numbers, and then enter the password again to verify it.
Setting a password
On the Applications screen, tap Settings → My device → Lock screen → Screen lock →
Password.
Enter at least four characters including numbers and symbols, and then enter the password
again to verify it.
Unlocking the device
Turn on the screen by pressing the Power button or the Home button, and enter the unlock
code.
If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.
Upgrading the device
The device can be upgraded to the latest software.
This feature may not be available depending on the region or service provider.
Upgrading with Samsung Kies
Launch Samsung Kies and connect the device to the computer. Samsung Kies automatically
recognises the device and shows available updates in a dialogue box, if any. Click the Update
button in the dialogue box to start upgrading. Refer to the Samsung Kies help for details on
how to upgrade.
• Do not turn off the computer or disconnect the USB cable while the device is
upgrading.
• While upgrading the device, do not connect other media devices to the computer.
Doing so may interfere with the update process.
38
Basics
Upgrading over the air
The device can be directly upgraded to the latest software by the firmware over-the-air
(FOTA) service.
On the Applications screen, tap Settings → More → About device → Software update →
Update.
39
Communication
Phone
Use this application to make or answer a call.
Tap Phone on the Applications screen.
Making calls
Making a call
Use one of the following methods:
• Keypad: Enter the number using the keypad, and then tap .
• Logs: Make a call from the history of incoming and outgoing calls and messages.
• Favourites: Make a call from the list of favourite contacts.
• Contacts: Make a call from the contacts list.
Speed dial numbers
For speed dial numbers, tap and hold the corresponding digit.
Number prediction
When entering numbers on the keypad, automatic predictions appear. Select one of these to
make a call.
40
Communication
Finding contacts
Enter a name, phone number, or email address to find a contact in the contacts list. As
characters are entered, predicted contacts appear. Select one to place a call to it.
Making an international call
Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone
number, and then tap .
During a call
The following actions are available:
• : Select an equaliser option for use during a call.
• : Hold a call. Tap
to retrieve the held call.
• : Increase the volume.
• Add call: Dial a second call.
• Keypad: Open the keypad.
• End call: End the current call.
• Speaker: Activate the speakerphone. Keep the device away from your ears when using
the speakerphone.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Headset: Switch to a Bluetooth headset if it is connected to the device.
• Swap: Switch between two calls.
• Merge: Make a multiparty call when connected to two calls. Repeat this to add more
parties. This feature is available only if the multiparty call service is active.
• → Contacts: Open the contacts list.
• → Memo: Create a memo.
• → Message: Send a message.
• → Transfer: Connect the first party to the second party. This disconnects you from
the conversation.
• → Manage conference call: Have a private conversation with one party during a
multiparty call or disconnect one party form the multiparty call.
41
Communication
Adding contacts
To add a phone number to the contacts list from the keypad, enter the number and tap Add
to contacts.
Sending a message
Tap
→ Send message to send a message to the number on display.
Viewing call logs
Tap Logs to view the history of incoming and outgoing calls.
To filter a call log, tap
→ View, and then select an option.
Fixed dialling number
The device can be set to restrict outgoing calls only to numbers with specified prefixes. Those
prefixes are stored in the SIM or USIM card.
→ Call settings → Additional settings → Fixed Dialling Numbers → Enable FDN,
Tap
and then enter the PIN2 supplied with the SIM or USIM card. Tap FDN list and add numbers.
Call barring
The device can be set to prevent certain calls from being made. For example, international
calling can be disabled.
→ Call settings → Additional settings → Call barring, select a call type, select a call
Tap
barring option, and then enter a password.
Receiving calls
Answering a call
When a call comes in, drag
outside the large circle.
If the call waiting service is active, another call can be made. When a second call comes in,
end or hold the first call.
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Communication
Rejecting a call
When a call comes in, drag
outside the large circle.
To send a message when rejecting an incoming call, tap Reject call with message. To create
→ Call settings → Set up call reject messages.
the rejection message, tap
Automatically rejecting calls from unwanted numbers
→ Call settings → Call rejection → Auto reject mode → Auto reject numbers →
Tap
Auto reject list. Tap Create, enter a number, assign a category, and then tap Save.
Missed calls
If a call is missed,
missed calls.
appears on the status bar. Open the notifications panel to view the list of
Call waiting
Call waiting is a service provided by the service provider. A user can use this service to
suspend a current call and switch to an incoming call. This service is not available for video
calls.
To make use of this service, tap
→ Call settings → Additional settings → Call waiting.
Call forwarding
The device can be set to send incoming calls to a specified number.
→ Call settings → Additional settings → Call forwarding, and then select a call
Tap
type and condition. Enter a number and tap Enable.
43
Communication
Video calls
Making a video call
Enter the number or select a contact from the contacts list, and then tap
.
During a video call
The following actions are available:
• Switch camera: Switch between the front and rear camera.
• Mute: Turn off the microphone so that the other party cannot hear you.
• End call: End the current call.
• → Hide me: Hide your image from the other party.
• → Outgoing image: Select an image to show it to the other party.
• → Keypad: Open the keypad.
• → Switch to headset: Switch to a Bluetooth headset if it is connected to the device.
• → Speaker off: Deactivate the speakerphone feature.
• → Animated emotions: Apply emotional icons to your image.
• → Theme view: Apply decorative icons to your image.
• → Enable cartoon view: Change the view mode to the cartoon view.
Tap and hold the other party’s image to access the following options:
• Capture image: Capture the other party’s image.
• Record video: Take a video of the other party’s images.
It is illegal in many countries to record a call without the other party’s prior
permission.
Tap and hold your image to access the following options:
• Switch camera: Switch between the front and rear camera.
• Outgoing image: Select an image to show it to the other party.
44
Communication
Swapping images
Drag an image of either party onto the other party’s image to swap the images.
Contacts
Use this application to manage contacts, including phone numbers, email addresses, and
others.
Tap Contacts on the Applications screen.
Managing contacts
Tap Contacts.
Creating a contact
Tap
and enter contact information.
• : Add an image.
• /
: Add or delete a contact field.
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Communication
Editing a contact
Select a contact to edit, and then tap
.
Deleting a contact
Tap
→ Delete.
Setting a speed dial number
→ Speed dial setting, select a speed dial number, and then select a contact for it. To
Tap
remove a speed dial number, tap and hold it, and then tap Remove.
Searching for contacts
Tap Contacts.
Use one of the following search methods:
• Scroll up or down the contacts list.
• Use the index at the right side of the contacts list for quick scrolling, by dragging a finger
along it.
• Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
• : Add to favourite contacts.
• /
: Make a voice or video call.
• : Compose a message.
• : Compose an email.
Displaying contacts
Tap Contacts.
By default, the device shows all saved contacts.
Tap
→ Contacts to display, and then select a location where contacts are saved.
46
Communication
Moving contacts
Tap Contacts.
Moving contacts to Google
Tap
→ Merge accounts → Merge with Google.
Contacts moved to Google Contacts appear with
in the contacts list.
Moving contacts to Samsung
Tap
→ Merge accounts → Merge with Samsung.
Contacts moved to Samsung Contacts appear with
in the contacts list.
Importing and exporting contacts
Tap Contacts.
Importing contacts
→ Import/Export → Import from SIM card, Import from SD card, or Import from
Tap
USB storage.
Exporting contacts
→ Import/Export → Export to SIM card, Export to SD card, or Export to USB
Tap
storage.
Sharing contacts
Tap
→ Share namecard via, select contacts, tap Done, and then select a sharing method.
47
Communication
Favourite contacts
Tap Favourites.
Tap
, and then take one of the following actions:
• Search: Search for contacts.
• Add to favourites: Add contacts to favourites.
• Remove from favourites: Remove contacts from favourites.
• Grid view / List view: View contacts in grid or list form.
• Help: Access help information about using contacts.
Contact groups
Tap Groups.
Adding contacts to a group
Select a group, and then tap
. Select contacts to add, and then tap Done.
Managing groups
Tap
, and then take one of the following actions:
• Create: Make a new group.
• Search: Search for contacts.
• Change order: Tap and hold
position, and then tap Done.
next to the group name, drag it up or down to another
• Delete groups: Select user-added groups, and then tap Delete. Default groups cannot be
deleted.
• Help: Access help information about using contacts.
Sending a message or email to a group’s members
Select a group, tap
→ Send message or Send email, select members, and then tap Done.
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Communication
Business card
Tap Contacts.
Create a business card and send it to others.
Tap Set up my profile, enter details, such as phone number, email address, and postal
address, and then tap Save. If user information has been saved when you set up the device,
select the business card in ME, and then tap to edit.
Tap
→ Share namecard via, and then select a sharing method.
Messages
Use this application to send text messages (SMS) or multimedia messages (MMS).
Tap Messages on the Applications screen.
You may incur additional charges for sending or receiving messages while you are
outside your home service area. For details, contact your service provider.
Sending messages
Tap
, add recipients, enter a message, and then tap
.
Use the following methods to add recipients:
• Enter a phone number.
• Tap
, select contacts, and then tap Done.
Use the following methods to make a multimedia message:
• Tap
• Tap
, and attach images, videos, contacts, memos, events, and others.
→ Add subject to enter a subject.
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Communication
Sending scheduled messages
→ Scheduling. Set a time and date, and then tap Done.
While composing a message, tap
The device will send the message at the specified time and date.
• If the device is turned off at the scheduled time, is not connected to the network,
or the network is unstable, the message will not be sent.
• This feature is based on the time and date set on the device. The time and date
may be incorrect if you move across time zones and the network does not update
the information.
Translating and sending messages
→ Translate, drag the
To use the translating feature while composing a message, tap
Translate switch to the right, set a language pair, and then tap OK.
Tap to translate the message, and then tap Done. The translated message will replace the
message of the source language.
Viewing incoming messages
Incoming messages are grouped into message threads by contact.
Select a contact to view the person’s message.
Listening to a voice message
Tap and hold 1 on the keypad, and then follow the instructions from your service provider.
50
Communication
Email
Use this application to send or view email messages.
Tap Email on the Applications screen.
Setting up email accounts
Set up an email account when opening Email for the first time.
Enter the email address and password. Tap Next for a private email account, such as Google
Mail, or tap Manual setup for a company email account. After that, follow on-screen
instructions to complete the setup.
To set up another email account, tap
→ Settings → Add account.
Sending messages
Tap the email account to use, and then tap
subject, and message, and then tap .
at the bottom of the screen. Enter recipients,
Tap
to add a recipient from the contacts list.
Tap
to attach images, videos, contacts, memos, events, and others.
Tap →
message.
to insert images, events, contacts, location information, and others into the
Sending scheduled messages
→ Scheduled email. Tick Scheduled email, set a time
While composing a message, tap
and date, and then tap Done. The device will send the message at the specified time and
date.
• If the device is turned off at the scheduled time, is not connected to the network,
or the network is unstable, the message will not be sent.
• This feature is based on the time and date set on the device. The time and date
may be incorrect if you move across time zones and the network does not update
the information.
51
Communication
Reading messages
Select an email account to use, and new messages are retrieved. To manually retrieve new
messages, tap .
Tap a message to read.
Add this email address to the
contacts list.
Mark the message as a reminder.
Open attachments.
Forward the message.
Delete the message.
Reply to all recipients.
Go to the previous or next
message.
Reply to the message.
Tap the attachment tab to open attachments, and then tap Save to save it.
Google Mail
Use this application to quickly and directly access the Google Mail service.
Tap Gmail on the Applications screen.
• This application may not be available depending on the region or service provider.
• This application may be labelled differently depending on the region or service
provider.
52
Communication
Sending messages
In any mailbox, tap
, enter recipients, a subject, and a message, and then tap
Tap
→ Attach picture to attach images.
Tap
→ Attach video to attach videos.
Tap
→ Add Cc/Bcc to add more recipients.
Tap
→ Save draft to save the message for later delivery.
Tap
→ Discard to start over.
.
Reading messages
Keep this message for long-term
storage.
Delete this message.
Mark the message as unread.
Add this email address to the
contacts list.
Reply to all recipients or forward
this message to others.
Mark the message as a reminder.
Reply to this message.
Preview attachment.
53
Communication
Labels
Google Mail does not use actual folders, but uses labels instead. When Google Mail is
launched, it displays messages labelled Inbox.
Tap
→ Refresh to manually retrieve new messages.
Tap to view messages in other labels.
To add a label to a message, select the message, tap
the label to assign.
→ Change labels, and then select
Hangouts
Use this application to chat with others.
Tap Hangouts on the Applications screen.
This application may not be available depending on the region or service provider.
Select a friend from the friends list or enter data to search and select a friend from the results
to start chatting.
Google+
Use this application to stay connected with people via Google’s social network service.
Tap Google+ on the Applications screen.
This application may not be available depending on the region or service provider.
Tap All to change the category, and then scroll up or down to view posts from your circles.
Tap
to use other social network features.
54
Communication
G+ Photos
Use this application to share images or videos via Google’s social network service.
Tap G+ Photos on the Applications screen.
This application may not be available depending on the region or service provider.
Tap
→
to select images or videos, and then use one of the following:
• Share: Share the images or videos.
• : Share the images via Hangouts.
• : Delete the images or videos.
• : Create a new album and copy the images or videos.
ChatON
Use this application to chat with any device that has a mobile phone number.
Tap ChatON on the Applications screen.
This application may not be available depending on the region or service provider.
Create a buddies list by entering phone numbers or Samsung account email addresses, or by
selecting buddies from the list of suggestions. Alternatively, tap More → Settings → Contact
sync to manually sync contacts from the device.
Tap Chats → Start chat and select a buddy to start chatting.
55
Web & network
Internet
Use this application to browse the Internet.
Tap Internet on the Applications screen.
Viewing webpages
Tap the address field, enter the web address, and then tap Go.
Tap
to share or save the current webpage while viewing a webpage.
To change the search engine, tap
→ Settings → Advanced → Set search engine.
Opening a new page
Tap
→ New window.
To go to another webpage, tap
, scroll left or right, and tap the page to select it.
Searching the web by voice
Tap the address field, tap , speak a keyword, and then select one of the suggested keywords
that appear.
This feature may not be available depending on the region or service provider.
Bookmarks
To bookmark the current webpage, tap
→ Add bookmark.
To open a bookmarked webpage, tap , and then select one.
56
Web & network
History
Tap → History to open a webpage from the list of recently-visited webpages. To clear the
→ Clear history.
history, tap
Saved pages
To view saved webpages, tap
→ Saved pages.
Links
Tap and hold a link on the webpage to open it in a new page, save, or copy.
To view saved links, use Downloads. (p. 96)
Sharing webpages
→ Share page.
To share a webpage address with others, tap
To share a part of a webpage, tap and hold the desired text, and then tap Share via.
Chrome
Use this application to search for information and browse webpages.
Tap Chrome on the Applications screen.
This application may not be available depending on the region or service provider.
Viewing webpages
Tap the address field, and then enter a web address or search criteria.
Opening a new page
Tap
→ New tab.
To go to another webpage, tap
, and then select a webpage.
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Web & network
Searching the web by voice
Tap the address field, tap , speak a keyword, and then select one of the suggested keywords
that appear.
Syncing with other devices
Sync open tabs and bookmarks to use with Chrome on another device, when you are logged
in with the same Google account.
To view open tabs on other devices, tap
To view bookmarks, tap
→ Other devices. Select a webpage to open.
.
Bluetooth
Bluetooth creates a direct wireless connection between two devices over short distances. Use
Bluetooth to exchange data or media files with other devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via the Bluetooth feature.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
To activate Bluetooth, on the Applications screen, tap Settings → Connections →
Bluetooth, and then drag the Bluetooth switch to the right.
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Web & network
Pairing with other Bluetooth devices
On the Applications screen, tap Settings → Connections → Bluetooth → Scan, and
detected devices are listed. Select the device you want to pair with, and then accept the autogenerated passkey on both devices to confirm.
Sending and receiving data
Many applications support data transfer via Bluetooth. An example is Gallery. Open Gallery,
select an image, tap → Bluetooth, and then select one of the Bluetooth devices. After
that, accept the Bluetooth authorisation request on the other device to receive the image.
The transferred file is saved in the Bluetooth folder. If a contact is received, it is added to the
contacts list automatically.
Screen Mirroring
Use this feature to connect your device to a large screen with an AllShare Cast dongle or
HomeSync and then share your contents.
• This feature may not be available depending on the region or service provider.
• Some files may be buffered during playback, depending on the network
connection.
• To save energy, deactivate this feature when not in use.
• If you specify a Wi-Fi frequency, AllShare Cast dongles or HomeSync may not be
discovered or connected.
• If you play videos or games on a TV, select an appropriate TV mode to get the best
experience.
On the Applications screen, tap Settings → Connections → Screen Mirroring, and then
drag the Screen Mirroring switch to the right. Select a device, open or play a file, and then
control the display with the keys on your device. To connect to a device using a PIN, tap and
hold the device name to enter the PIN.
59
Web & network
Samsung Link
Use this application to play contents saved on remotely-located devices or web storage
services over the Internet. You can play and send multimedia files on your device to another
device or web storage service.
To use this application, you must sign in to your Samsung account and register two or more
devices. The registration methods may vary depending on the device type.
Tap Samsung Link on the Applications screen.
To start Samsung Link, you need to download and install the application. Tap Download, and
then follow the on-screen instructions.
• This application may not be available depending on the region or service provider.
• You may incur additional charges when downloading this application via the
mobile network. To avoid additional charges, contact your service provider.
Group Play
Use this application to share screens with multiple devices. Create or join a Group Play
session, and then share images, documents, or music.
Tap Group Play on the Applications screen.
• This application may not be available depending on the region or service provider.
• While using this application, you cannot use the Internet.
Creating a group for Group Play
Tap Create group, and then use the following features:
• Share music: Select music files to share. You can connect two or more devices and use
them to achieve a surround sound effect.
• Share images: Select images to share.
• Share documents: Select documents to share.
• Play games and more: Play online games with friends.
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Web & network
Tap
and write a note or draw on the screen. All participants can see what you create.
Tap
to view all shared images in mosaic layout.
Tap
or
Tap
to view the group participants.
to select more images or documents.
Joining Group Play
• Tap Join group, select a Group Play session to join, and then enter the password for the
group if necessary. Select a media category and the content that is currently being shared
will appear on the device.
• Activate the NFC feature, and touch the back of your device to the back of another device
that is opening a session.
NFC
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required applications.
The battery contains a built-in NFC antenna. Handle the battery carefully to avoid
damaging the NFC antenna.
If the screen is locked, your device will not read NFC tags or receive data.
To activate the NFC feature, on the Applications screen, tap Settings → Connections → NFC.
Drag the NFC switch to the right.
Reading information from an NFC tag
Place the NFC antenna area on the back of your device near an NFC tag. The information from
the tag will appear.
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Web & network
Making a purchase with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get details about the service, contact your service provider.
Touch the NFC antenna area on the back of your device to the NFC card reader.
Sending data via Android Beam
Use the Android Beam feature to send data, such as webpages and contacts, to NFC-enabled
devices.
On the Applications screen, tap Settings → Connections → NFC. Drag the Android Beam
switch to the right.
Select an item, find the location of the NFC antenna on the other device, touch the other
device’s antenna with your device’s antenna, and then tap your device’s screen.
S Beam
Use this feature to send data, such as videos, images, and documents.
Do not send copyright-protected data via S Beam. Doing so may violate copyright
laws. Samsung is not responsible for any liabilities caused by the illegal use of
copyrighted data.
On the Applications screen, tap Settings → Connections → S Beam. Drag the S Beam switch
to the right.
Select an item, find the location of the NFC antenna on the other device, touch the other
device’s antenna with your device’s antenna, and then tap your device’s screen.
If both devices try to send data simultaneously, the file transfer may fail.
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Media
Music
Use this application to listen to music.
Tap Music on the Applications screen.
• Some file formats are not supported depending on the device’s software version.
• Some files may not play properly depending on the encoding method used.
Playing music
Select a music category, and then select a song to play.
Scan DLNA-enabled devices.
Adjust the volume.
Set the file as your favourite
song.
Turn on shuffle.
Change the repeat mode.
Hide the music player screen.
Open the playlist.
Restart the currently-playing
song or skip to the previous
song. Tap and hold to move
backwards quickly.
Skip to the next song. Tap and
hold to move forwards quickly.
Pause and resume playback.
63
Media
→ Settings → Smart volume.
To listen to songs at equal volume levels, tap
When Smart volume is activated, the volume may end up louder than the device
volume level. Use caution to avoid long-term exposure to loud sounds to prevent
damage to your hearing.
→ Settings →
To set a personalised sound while listening to songs with a headset, tap
Adapt Sound → On. When you turn the volume up to level 14 or higher, the adapt sound
option is not applied to music playback. If you turn the volume down to level 13 or lower, the
option is reapplied.
Setting a song as ringtone
To use the currently-playing song as ringtone, tap
→ Set as → Phone ringtone.
Creating playlists
Make an own selection of songs.
→ Create playlist. Enter a title and tap OK. Tap Add music,
Tap Playlists, and then tap
select songs to include, and then tap Done.
To add the currently-playing song to a playlist, tap
→ Add to playlist.
Playing music by mood
Play music grouped by mood. The playlist is automatically created by the device. To use this
→
feature, set the music square menu to appear at the top of the music library by tapping
Settings → Music menu → Music square → Done. When a new song is added, tap Music
→ Library update.
square →
Tap Music square and select a cell of mood. Or select multiple cells by dragging your finger.
64
Media
Camera
Use this application to take photos or videos.
Use Gallery to view photos and videos taken with the device’s camera. (p. 70)
Tap Camera on the Applications screen.
• The camera automatically shuts off when unused.
• Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
Camera etiquette
• Do not take photos or videos of other people without their permission.
• Do not take photos or videos where legally prohibited.
• Do not take photos or videos in places where you may violate other people’s privacy.
Taking photos
Taking a photo
Tap the image on the preview screen where the camera should focus. When the subject is in
to take the photo.
focus, the focus frame turns green. Tap
View more options.
Indicates which
shooting mode is in
use.
Switch between the
front and rear
camera.
Start taking a video.
Change the
shooting mode.
Open Gallery to view
photos and videos.
Select among
various effects that
are available.
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Media
Shooting mode
Several photo effects are available.
Tap MODE, and then scroll up or down the screen at the right side of the screen.
• Auto: Use this to allow the camera to evaluate the surroundings and determine the ideal
mode for the photo.
• Best photo: Take a series of photos, and then save the best one.
• Continuous shot: Take a series of photos of moving subjects.
• Sound & shot: Use this to take a photo with sound.
Tap
to take a photo. The device records a few seconds of audio after taking a photo.
While taking photos in this mode, sound is recorded by the internal microphone.
• Panorama: Take a photo composed of many photos strung together.
To get the best shot, follow these tips.
– – Move the camera slowly in one direction.
– – Keep the camera’s viewfinder within the guide frame.
– – Avoid taking photos of a subject in front of unrecognisable backgrounds, such as
empty skies or plain walls.
• Sports: Use this setting for fast-moving subjects.
• Night: Use this setting for images taken in darker conditions.
Panoramic photos
A panoramic photo is a wide landscape image consisting of multiple shots.
Tap MODE → Panorama.
Tap
and move the camera in one direction. When two panorama guide frames are
aligned, the camera automatically takes another shot in a panoramic sequence. To stop
.
shooting, tap
If the viewfinder is out of the direction, the device stops shooting.
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Taking videos
Taking a video
Tap
to take a video. To pause recording, tap
. To stop recording, tap
.
The zoom function may not be available when recording at the highest resolution.
Recording mode
Tap
→
to change the recording mode.
• Normal: Use this mode for normal quality.
• Limit for MMS: Use this mode to lower quality for sending via messaging.
Zooming in and out
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Use one of the following methods:
• Use the Volume button to zoom in or out.
• Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
• The zoom function may not be available when shooting at the highest resolution.
• The zoom in/out effect is available when using the zoom feature while shooting
video.
Share shot
Tap
→
, and then select one of the following:
• Share shot: Send a photo directly to another device via Wi-Fi Direct.
• Buddy photo share: Set the device to recognise a person’s face that you have tagged in a
photo and send it to that person.
Configuring settings for Camera
→ to configure settings for Camera. Not all of the following options are available
Tap
in both still camera and video camera modes. The available options vary depending on the
mode used.
• Photo size / Video size: Select a resolution. Use higher resolution for higher quality. But it
takes up more memory.
• Focus mode: Select a focus mode. Auto focus is camera-controlled. Macro is for very
close objects.
• Metering: Select a metering method. This determines how light values are calculated.
Centre-weighted measures background light in the centre of the scene. Spot measures
the light value at a specific location. Matrix averages the entire scene.
• ISO: Select an ISO value. This controls camera light sensitivity. It is measured in filmcamera equivalents. Low values are for stationary or brightly-lit objects. Higher values are
for fast-moving or poorly-lit objects.
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• GPS tag: Attach a GPS location tag to the photo. Activate this feature when taking photos
to create albums in Story Album.
• To improve GPS signals, avoid shooting in locations where the signal may be
obstructed, such as between buildings or in low-lying areas, or in poor weather
conditions.
• Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the GPS tag setting.
• Volume key: Set the device to use the Volume button to control the shutter or zoom
function.
• Timer: Use this for delayed-time shots.
• White balance: Select an appropriate white balance, so images have a true-to-life colour
range. The settings are designed for specific lighting situations. These settings are similar
to the heat range for white-balance exposure in professional cameras.
• Exposure value: Change the exposure value. This determines how much light the
camera’s sensor receives. For low-light situations, use a higher exposure.
• Guidelines: Display viewfinder guides to help composition when selecting subjects.
• Flash: Activate or deactivate the flash.
• Voice control: Set the camera to take photos with voice commands.
• Contextual filename: Set the camera to display contextual tags. Activate this to use Tag
Buddy in Gallery and Story Album.
To use this feature, you must activate the GPS tag setting.
• Save as flipped: Invert the image to create a mirror-image of the original scene.
• Storage: Select the memory location for storage.
• Reset: Reset the camera settings.
Shortcuts
Reorganise shortcuts for easy access to the camera’s various options.
Tap
→ Edit quick settings.
Tap and hold an option and drag it to a slot at the top of the screen.
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Gallery
Use this application to view images and videos.
Tap Gallery on the Applications screen.
• Some file formats are not supported depending on the software installed on the
device.
• Some files may not play properly depending on the encoding method used.
Viewing images
Launching Gallery displays available folders. When another application, such as Email, saves
an image, the Download folder is automatically created to contain the image. Likewise,
capturing a screenshot automatically creates the Screenshots folder. Select a folder to open
it.
In a folder, images are displayed by creation date. Select an image to view it in full screen.
Scroll left or right to view the next or previous image.
Zooming in and out
Use one of the following methods to zoom in an image:
• Double-tap anywhere to zoom in.
• Spread two fingers apart on any place to zoom in. Pinch to zoom out, or double-tap to
return.
Playing videos
Video files show the
icon on the preview. Select a video to watch it and tap
.
Trimming segments of a video
Select a video, and then tap . Move the start bracket to the desired starting point, move the
end bracket to the desired ending point, and then save the video.
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Editing images
When viewing an image, tap
and use the following functions:
• Favourite: Add the image to favourites.
• Slideshow: Start a slideshow with the images in the current folder.
• Photo frame: Use this to add a frame and a note to an image. The edited image is saved
in the Photo frame folder.
• Photo note: Use this to write a note on the back of the image. Tap
to edit the note.
• Copy to clipboard: Copy to clipboard.
• Rename: Rename the file.
• Buddy photo share: Send the image to a person whose face is tagged in the image.
• Rotate left: Rotate anticlockwise.
• Rotate right: Rotate clockwise.
• Crop: Resize the blue frame to crop and save the image in it.
• Set as: Set the image as wallpaper or a contact image.
• Details: View image details.
• Settings: Change the Gallery settings.
Modifying images
When viewing an image, tap
and use the following functions:
• Rotate: Rotate the image.
• Crop: Crop the image.
• Colour: Adjust the saturation or brightness of the image.
• Effect: Apply effects to the image.
• Portrait: Correct red-eye, adjust and retouch faces, or make background blurry.
• Sticker: Attach stickers.
• Drawing: Draw on the image.
• Frame: Apply frames to the image.
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Favourite images
When viewing an image, tap
→ Favourite to add the image to the favourites list.
Deleting images
Use one of the following methods:
• In a folder, tap
→ Select item, select images by ticking, and then tap
• When viewing an image, tap
.
.
Sharing images
Use one of the following methods:
• In a folder, tap
→ Select item, select images by ticking, and then tap
to others or share them via social network services.
• When viewing an image, tap
to send them
to send it to others or share it via social network services.
Setting as wallpaper
When viewing an image, tap
contact.
→ Set as to set the image as wallpaper or to assign it to a
Tagging faces
→ Settings, and then tick Face tag. A yellow frame appears
When viewing an image, tap
around the recognised face. Tap the face, tap Add name, and then select or add a contact.
When the face tag appears on an image, tap the face tag and use available options, such as
making calls or sending messages.
Face recognition may fail depending on the face angle, face size, skin colour, facial
expression, light conditions, or accessories the subject is wearing.
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Using Tag Buddy
→ Settings → Tag buddy, and then drag the Tag buddy switch to the right to
Tap
display a contextual tag (weather, location, date, and person’s name) when opening an image.
Organising with folders
Create a folder to organise images or videos stored in the device. You can copy or move files
from one folder to another.
To create a new folder, tap . Enter a name for the folder, tap OK, and then tick images or
videos. Tap and hold any selected image or video, drag it to the new folder, and then tap
Done. Tap Copy to copy or Move to move.
Story Album
Use this application to create your own digital album to keep your stories by organising the
images neatly and automatically.
Tap Story Album on the Applications screen.
To start Story Album, you need to download and install the application. Tap OK, and then
follow the on-screen instruction.
You may incur additional charges when downloading this application via the mobile
network. To avoid additional charges, contact your service provider.
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Video
Use this application to play video files.
Tap Video on the Applications screen.
• Some file formats are not supported depending on the device's software.
• Some files may not play properly depending on the encoding method used.
Playing videos
Select a video to play.
Scan DLNA-enabled
devices.
Adjust the volume.
Move forwards or
backwards by
dragging the bar.
Skip to the next
video. Tap and hold
to move forwards
quickly.
Change screen ratio.
Switch to floating
screen mode.
Restart the current
video or skip to the
previous video. Tap
and hold to move
backwards quickly.
Pause and resume
playback.
Deleting videos
Tap
→ Delete, select videos by ticking, and then tap Delete.
Sharing videos
Tap
→ Share via, select videos by ticking, tap Done, and then select a sharing method.
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Using Popup Video player
Use this feature to use other applications without closing the video player. While watching
to use the pop-up player.
videos, tap
Spread two fingers apart on the screen to enlarge the player or pinch to reduce it. To move
the player, drag the player to another location.
YouTube
Use this application to watch videos from the YouTube website.
Tap YouTube on the Applications screen.
This application may not be available depending on the region or service provider.
Watching videos
Tap
, and then enter a keyword. Select one of the returned search results to watch a video.
Rotate the device to landscape orientation to display full screen.
Add the video to
the playlist.
Search for videos.
Pause or resume
playback.
Send the URL to
others.
Move forwards or
backwards by
dragging the bar.
Change display
quality.
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Sharing videos
Select the video to view, tap
, and then select a sharing method.
Uploading videos
Select your account, tap
, select a video, enter information for the video, and then tap
.
Radio
Listen to music and news on the FM radio. To listen to the FM radio, you must connect a
headset, which serves as the radio antenna.
Tap Radio on the Applications screen.
Listening to the FM radio
Plug a headset into the device before launching the FM radio.
The FM radio scans and saves available stations automatically when running for the
first time.
Tap to turn on the FM radio. Select the radio station you want from the stations list and tap
to return to the FM radio screen.
Adjust the volume.
Turn the FM radio on or off.
Search for an available radio
station.
Fine-tune the frequency.
View information about the
current track.
Record a song from the FM radio.
Access services for the current
station.
Add the current radio station to
the favourites list.
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Scanning radio stations
→ Scan, and then select a scan option. The FM radio scans and saves available
Tap
stations automatically.
Select the radio station you want from the stations list and tap
screen.
to return to the FM radio
Adding stations to the favourites list
Scroll to a radio station, and then tap
to add the station to the favourites list.
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Application & media stores
Play Store
Use this application to purchase and download applications and games that are able to run
on the device.
Tap Play Store on the Applications screen.
This application may not be available depending on the region or service provider.
Installing applications
Browse applications by category, or tap
to search with a keyword.
Select an application to view information. To download it, tap INSTALL. If there is a charge
for the application, tap the price, and follow on-screen instructions to complete the purchase
process.
• When a new version is available for any installed application, an update icon
appears at the top of the screen to alert you to the update. Open the notifications
panel and tap the icon to update the application.
• To install applications that you downloaded from other sources, on the
Applications screen, tap Settings → More → Security → Unknown sources.
Uninstalling applications
Uninstall the applications purchased from Play Store.
→ My apps, select an application to delete in the list of installed applications, and
Tap
then tap UNINSTALL.
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Application & media stores
Samsung Hub
Use this application to purchase and download multimedia content. You can also manage the
content on the device.
Tap Samsung Hub on the Applications screen.
Purchasing multimedia content
Select a service category, select media content, and then complete the purchase process.
Managing content on the device
Select a service category, scroll left, and then manage content on the device.
Samsung Apps
Use this application to purchase and download dedicated Samsung applications. For more
information, visit apps.samsung.com.
Tap Samsung Apps on the Applications screen.
This application may not be available depending on the region or service provider.
Installing applications
Browse applications by category. Tap CATEGORY to select a category.
To search for an application, tap
search field.
at the top of the screen, and then enter a keyword in the
Select an application to view information. To download it, tap Free. If there is a charge for
the application, tap the price, and follow on-screen instructions to complete the purchase
process.
When a new version is available for any installed application, an update icon appears
at the top of the screen to alert you to the update. Open the notifications panel and
tap the icon to update the application.
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Application & media stores
Play Games
Use this application to download and play games.
Tap Play Games on the Applications screen.
This application may not be available depending on the region or service provider.
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Utilities
S Memo
Use this application to create a memo using images and voice recordings.
Tap S Memo on the Applications screen.
Composing memos
Create memos with enriched content by drawing sketches with your finger or adding images
or voice memos.
Tap
to write or draw on the screen, or tap
to enter text with the keyboard.
Jot down or draw a memo.
Enter a memo.
Undo and redo the last action.
Erase the memo.
Make a voice recording to insert.
Insert a multimedia file.
Append another page to the
current memo.
Switch to view mode.
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When jotting down a memo, tap
colour.
once more to change the pen type, line thickness, or pen
When erasing the handwritten memo, tap
Clear all to clear the memo.
once more to change the eraser size or tap
Save the current setting as a pen
profile.
Change the pen type.
Change the line thickness.
Change the pen colour.
View more colours.
→ Change background.
To change the sheet background, tap
To add tags, tap
→ Add tag.
Inserting multimedia files or a voice recording
Tap
to insert multimedia files. Tap
to insert a voice recording.
Browsing memos
Browse memo thumbnails by scrolling up or down.
To search for a memo, tap
To delete memos, tap
→ Search.
→ Delete.
→ Sort by.
To sort memos by date, title, tag, or others, tap
To change the view mode, tap
→ List view.
To create a memo by importing a file, tap
To export memos as another file format, tap
To create a folder, tap
→ Import.
→ Export.
→ Create folder.
To change the order of memos, tap
→ Change order.
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→ Move.
To move memos to another folder, tap
To copy memos, tap
→ Copy.
To change the S Memo settings, tap
→ Settings.
→ Help.
To access help information for S Memo, tap
To back up or restore memos to or from a storage location, tap
→ Backup and restore.
Viewing a memo
Tap the memo thumbnail to open it.
→ Delete.
To delete memos, tap
→ Share via.
To send the memo to others, tap
→ Export.
To export the memo as another file format, tap
To add the memo as your favourites list, tap
To save the memo as an event, tap
→ Add to Favourites.
→ Create event.
To set the memo as wallpaper or to assign it to a contact, tap
To edit the memo, tap
→ Set as.
.
To play the voice recording, tap
.
S Planner
Use this application to manage events and tasks.
Tap S Planner on the Applications screen.
Creating events or tasks
Tap
, and then use one of the following methods:
• Add event: Enter an event with an optional repeat setting.
• Add task: Enter a task with an optional priority setting.
• Add memo: Create a handwritten memo to attach to the date.
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To add an event or task more briefly, tap a date to select it and tap it again.
Enter a title and specify which calendar to use or sync with. Then tap Edit event details or
Edit task details to add more details, such as how often the event repeats, when it has an
advance alert, or where it takes place.
Attach a map showing the location of the event. Enter the location in the Location field, tap
next to the field, and then pinpoint the precise location by tapping and holding on the
map that appears.
Attach a memo from S Memo. Tap Memos, and then compose a new memo or select one of
the existing memos.
Attach an image. Tap Images, and then take a photo or select one of the existing images.
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Attaching memos to a date
Tap and hold a date to select it and the memo pad appears.
Syncing with Google Calendar
On the Applications screen, tap Settings → Accounts → Google under My accounts, select
the Google account, and then tick Sync Calendar. To manually sync for updating, on the
→ Sync.
Applications screen, tap S Planner →
To display synced events or tasks, tap
account, and then tap Done.
→ Calendars → Display, select the Google
Changing calendar type
Select one from among different types of calendars including year, month, week, and others
at the right side of the screen. A pinch gesture can be used to change calendar type. For
example, pinch to change from the monthly calendar to the yearly calendar, and spread apart
to change yearly calendar back to monthly calendar.
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Searching for events
Tap
→ Search, and then enter a keyword to search for.
To view today’s events, tap Today at the top of the screen.
Deleting events
Select an event, and then tap
→ Delete.
Sharing events
Select an event, tap
→ Share via, and then select a sharing method.
Dropbox
Use this application to save and share files with others via the Dropbox cloud storage. When
you save files to Dropbox, your device automatically syncs with the web server and any other
computers that have Dropbox installed.
Tap Dropbox on the Applications screen.
This application may not be available depending on the region or service provider.
When running Dropbox for the first time, tap Start to activate it. Follow the on-screen
instructions to complete the setup.
Once Dropbox is activated, photos and videos taken with the device’s camera are uploaded to
Dropbox automatically. To view the uploaded photos or videos, tap . To share or delete files
or create albums, tap , and then select files.
To upload files to Dropbox, tap →
To open files in Dropbox, select a file.
While viewing images or videos, tap
favourites list, tap .
→ Upload here → Photos or videos or Other files.
to add it to the favourites list. To open files in the
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Utilities
Cloud
Use this feature to sync files or back up settings and application data with your Samsung
account or Dropbox.
On the Applications screen, tap Settings → Accounts → Cloud.
This feature may not be available depending on the region or service provider.
Syncing with the Samsung account
Tap your Samsung account or Sync settings to sync files.
Backing up or restoring data
Tap Backup or Restore to back up or restore data with your Samsung account.
Syncing with Dropbox
Tap Link Dropbox account, and then enter the Dropbox account. Follow the on-screen
instructions to complete the setup.
Once you sign in, tap Allow and the device automatically syncs files with Dropbox whenever
you make some changes.
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Utilities
Clock
Use this application to set alarms, check the time of many major cities in the world, measure
the duration of an event, set a timer, or use as the desk clock.
Tap Clock on the Applications screen.
Turn this alarm on or off.
Alarm
Setting alarms
Tap Create alarm, set a time for the alarm to go off, select days for the alarm to repeat, and
then tap Save.
• Location alarm: Set a location. The alarm goes off only when you are in the location.
• Snooze: Set an interval and the number of times for the alarm to repeat after the preset
time.
• Smart alarm: Set a time for the alarm to go off before the preset time.
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Utilities
Stopping alarms
Drag outside the large circle to stop an alarm. Drag
the alarm after a specified length of time.
outside the large circle to repeat
Deleting alarms
Tap and hold the alarm, and then tap Delete.
World clock
Creating clocks
Tap Add city, and then enter a city name or select a city from the cities list.
To apply summer time, tap and hold a clock, and then tap DST settings.
Deleting clocks
Tap
→ Delete, select clocks, and then tap Delete.
Stopwatch
Tap Start to time an event. Tap Lap to record lap times.
Tap Reset to clear lap time records.
Timer
Set the duration, and then tap Start.
Drag
outside the large circle when the timer goes off.
Desk clock
Tap
to view in full screen.
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Utilities
Calculator
Use this application for simple or complex calculations.
Tap Calculator on the Applications screen.
Rotate the device to landscape orientation to display the scientific calculator. If Screen
→ Scientific calculator.
rotation is disabled, tap
To see the calculation history, tap
To clear the history, tap
to hide the keypad.
→ Clear history.
S Translator
Use this application to translate text into other languages.
Tap S Translator on the Applications screen.
Using S Translator
Set the source and target languages, enter text in the input field, and then tap
To add a language pair to your favourites list, tap
To send a language pair to others, tap
.
.
.
Starting a conversation with the translator
Tap the buttons at the bottom of the screen to communicate with another person via spoken
translation.
Tap Speak for your language, and then speak into the microphone. The device will translate
in the target language field to let the device read the translation out
what you say. Tap
loud.
Then, tap Speak for the language of the person you are talking with and let the person reply
in the source language field
in their language. The device will translate what they say. Tap
to let the device read it back to you.
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Utilities
Voice Recorder
Use this application to record or play voice memos.
Tap Voice Recorder on the Applications screen.
Recording voice memos
Tap to start recording. Speak into the microphone at the bottom of the device. Tap
pause recording. Tap to finish recording.
to
Change the recording quality.
Recording elapsed time
Start recording.
Display the list of voice memos.
Playing voice memos
Select a voice memo to play.
• : Trim the voice memo.
• : Adjust the playback speed.
• : Pause playback.
• /
: Skip 60 seconds backwards or forwards.
• /
: Skip to the previous or next voice memo.
→ Share via, select a voice memo, tap Done, and
To send a voice memo to others, tap
then select a sharing method.
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Managing voice memos
In the list of voice memos, tap
and select one of the following:
• Share via: Select voice memos to send, and then select a sharing method.
• Delete: Select voice memos to delete.
• Settings: Change the voice recorder settings.
• End: Close the voice recorder.
Saving files with contextual tags
In the list of voice memos, tap
→ Settings → Contextual filename → On.
S Voice
Use this application to command the device by voice to perform various features.
Tap S Voice on the Applications screen. Alternatively, press the Home button twice.
• This application may not be available depending on the region or service provider.
• This application is not supported in some languages.
Here are several examples of spoken commands:
• Open music
• Launch calculator
• Call Lulu mobile
• Dial Lulu work
• Check schedule
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Utilities
Tips for better voice recognition
• Speak clearly.
• Speak in quiet places.
• Do not use offensive or slang words.
• Avoid speaking in dialectal accents.
The device may not recognise your commands or may perform unwanted commands
depending on your surroundings or how you speak.
Driving mode
In driving mode, the device will read content aloud when you have incoming calls, messages,
and notifications so you can use the device without hands while driving. For example, the
device will read aloud the caller’s name or phone number when a call comes in.
To activate driving mode, say “Driving mode on.”
Google
Use this application to search not only the Internet, but also applications and their contents
on the device as well.
Tap Google on the Applications screen.
This application may not be available depending on the region or service provider.
Searching the device
Tap the search field, and then enter a keyword. Alternatively, tap , and then speak a
keyword.
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Utilities
Search scope
To select what applications to search, tap
items to search for.
→ Settings → Phone search, and then tick the
Google Now
Launch Google search to view Google Now cards that show the current weather, public
transit info, your next appointment, and more when you are most likely to need it.
Join Google Now when opening Google search for the first time. To change Google Now
→ Settings → Google Now.
settings, tap
Voice Search
Use this application to search webpages by speaking.
Tap Voice Search on the Applications screen.
This application may not be available depending on the region or service provider.
Speak a keyword or phrase when Speak now appears on the screen.
My Files
Use this application to access all kinds of files stored in the device, including images, videos,
songs, and sound clips.
Tap My Files on the Applications screen.
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Utilities
Viewing files
Select a category, and then select a folder to open it. To go back to the parent folder, tap
To return to the root directory, tap .
In a folder, tap
.
, and then use one of the following options:
• Select all: Select all files or folders to apply the same option to them at once.
• Create folder: Create a folder.
• Search: Search for files or folders.
• View by: Change the view mode.
• Sort by: Sort files or folders.
• Settings: Change the file manager settings.
Select a file or folder by ticking, and then use one of the following functions:
• : Delete files or folders.
• : Send files to others or share them.
• → Move: Move files or folders to another folder.
• → Copy: Copy files or folders to another folder.
• → Rename: Rename a file or folder.
• → Details: View file or folder details.
Adding shortcuts to folders
Add a shortcut of frequently-used folders to the root directory. Tap
a shortcut name, tap OK, select a folder, and then tap Set here.
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→ Add shortcut, enter
Utilities
Downloads
Use this application to see what files are downloaded through the applications.
Tap Downloads on the Applications screen.
This application may not be available depending on the region or service provider.
To see the files downloaded from the Internet, tap Internet downloads, otherwise, tap Other
downloads to see the files downloaded from other applications, such as Email.
Select a file to open it with an appropriate application.
To sort the files by size, tap Sort by size.
To sort the files by date, tap Sort by date.
TripAdvisor
Use this application to get travel information such as destination or hotel. You can also book
for a room and share your reviews with others.
Tap TripAdvisor on the Applications screen.
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Travel & local
Maps
Use this application to pinpoint the location of the device, search for places, or get directions.
Tap Maps on the Applications screen.
This application may not be available depending on the region or service provider.
Searching for locations
Search for locations by entering an address or a keyword. Once the location is found, select a
location to view the detailed information. Refer to the help for more information.
Getting directions for a destination
Tap to set starting and ending locations, and then select a travel method. The device
shows the routes to get to the destination.
Local
Use this application to search for nearby restaurants, banks, bus stops, and more.
Tap Local on the Applications screen.
This application may not be available depending on the region or service provider.
Select a place category, and then select a place from the list of search results. Once the
location is found, view the place information, such as its location on the map or comments
from others. You can also rate the place, leave comments, and share the information with
others.
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Travel & local
Navigation
Use this application to search for a route to a destination.
Tap Navigation on the Applications screen.
• Navigation maps, your current location, and other navigational data may differ
from actual location information. You should always pay attention to road
conditions, traffic, and any other factors that may affect your driving. Follow all
safety warnings and regulations while driving.
• This application may not be available depending on the region or service provider.
Set starting and ending locations, and then select a travel method. The device shows the
routes to get to the destination. Once a route is found, follow the on-screen instructions to
navigate to the destination.
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Settings
About Settings
Use this application to configure the device, set application options, and add accounts.
Tap Settings on the Applications screen.
Connections
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
To use options, tap
.
• Advanced: Customise Wi-Fi settings.
• WPS push button: Connect to a secured Wi-Fi network with a WPS button.
• WPS PIN entry: Connect to a secured Wi-Fi network with a WPS PIN.
• Help: Access help information for Wi-Fi.
Setting Wi-Fi sleep policy
On the Settings screen, tap Connections → Wi-Fi →
during sleep.
→ Advanced → Keep Wi-Fi on
When the screen is turned off, the device automatically turns off Wi-Fi connections.
When this happens, the device automatically accesses data networks if it is set to use
them. This may incur data transfer fees. To avoid data-usage bills, set this option to
Always.
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Settings
Setting Network notification
The device can detect open Wi-Fi networks and display an icon on the status bar to notify
when available.
On the Settings screen, tap Connections → Wi-Fi →
notification to activate this feature.
→ Advanced and tick Network
Wi-Fi Direct
Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access
point.
On the Settings screen, tap Connections → Wi-Fi → Wi-Fi Direct.
Bluetooth
Activate the Bluetooth feature to exchange information over short distances.
To use more options, tap
.
• Visibility timeout: Set duration that the device is visible.
• Received files: View received files via the Bluetooth feature.
• Help: Access help information for Bluetooth.
Data usage
Keep track of your data usage amount, and customise the settings for the limitation.
• Mobile data: Set the device to use data connections on any mobile network.
• Confirm mobile data connection: Set the device to request a confirmation before using
the data connection.
• Set mobile data limit: Set a limit for the mobile data usage.
• Data usage cycle: Enter monthly reset date to monitor your data usage.
To use more options, tap .
• Data roaming: Set the device to use data connections when you are roaming.
• Restrict background data: Set the device to disable sync in the background while using
a mobile network.
• Auto sync data: Activate or deactivate auto-syncing of applications. You can select what
information to sync for each account in Settings → Accounts.
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Settings
• Show Wi-Fi usage: Set the device to show your data usage via Wi-Fi.
• Mobile hotspots: Select Wi-Fi hotspots to prevent applications that are running in the
background from using them.
More networks
Customise settings to control networks.
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
Mobile networks
• Mobile data: Use to allow packet switching data networks for network services.
• Data roaming: Use the device to connect to another network when you are roaming or
your home network is not available.
• Access Point Names: Set up access point names (APNs).
• Network mode: Select a network type.
• Network operators: Search for available networks and select a network for roaming.
Tethering and portable hotspot
• Portable Wi-Fi hotspot: Use the portable Wi-Fi hotspot to share the device’s mobile
network connection with computers or other devices through the Wi-Fi network.
• USB tethering: Use USB tethering to share the device’s mobile network connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
• Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile network
connection with computers or other devices via Bluetooth.
• Help: Learn more about USB, Wi-Fi, and Bluetooth tethering.
VPN
Set up and connect to virtual private networks (VPNs).
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Settings
NFC
• NFC: Activate the NFC feature to read or write NFC tags that contain information.
• Android Beam: Turn on the Android Beam feature to send data, such as webpages and
contacts, to NFC-enabled devices.
S Beam
Activate the S Beam feature to send data, such as videos, images, and documents, to devices
that support NFC and Wi-Fi Direct.
Nearby devices
• File sharing: Activate media sharing to allow other DLNA-enabled devices to access
media files on your device.
• Shared contents: Set the device to share your content with other devices.
• Allowed devices list: View the list of devices that can access your device.
• Not-allowed devices list: View the list of devices that are blocked from accessing your
device.
• Download to: Select a memory location for saving media files.
• Upload from other devices: Set the device to accept uploads from other devices.
Screen Mirroring
Activate the screen mirroring feature and share your display with others.
Kies via Wi-Fi
Connect the device to Samsung Kies via a Wi-Fi network.
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Settings
My device
Lock screen
Change settings for the locked screen.
• Screen lock: Activate the screen lock feature. The following options may vary depending
on the screen lock feature selected.
• Multiple widgets: Set the device to allow use of widgets on the locked screen.
• Lock screen widgets:
– – Favourite apps or Camera: Set the device to show shortcuts for each application or
launch the camera application automatically when you swipe panels to the left on the
locked screen.
– – Clock or personal message: Set the device to show a clock or personal message on
the locked screen. The following options may vary, depending on your selection.
For a personal message:
– – Edit personal message: Edit the personal message.
For a clock:
– – Dual clock: Set the device to show the dual clock.
– – Clock size: Change the size of the clock.
– – Show date: Set the device to show the date with the clock.
– – Owner information: Enter your information that is shown with the clock.
• Shortcuts: Set the device to show and edit application shortcuts on the locked screen.
This feature may not be available depending on the region or service provider.
• Unlock effect: Select an effect when you unlock the screen.
• Help text: Set the device to show the help text on the locked screen.
• Wake up in lock screen: Set the device to recognise your wake up command when the
screen is locked.
• Set wake-up command: Set a wake up command to launch S Voice or perform a
specified function.
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Settings
Display
Change the settings for the display.
• Wallpaper:
– – Home screen: Select a background image for the Home screen.
– – Lock screen: Select a background image for the locked screen.
– – Home and lock screens: Select a background image for the Home screen and the
locked screen.
• Notification panel: Customise the items that appear on the notifications panel.
• Brightness: Set the brightness of the display.
• Auto-rotate screen: Set the content to rotate automatically when the device is turned.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Daydream: Set the device to launch a screensaver when your device is charging.
• Font style: Change the font type for display text.
• Font size: Change the font size.
• Touch key light duration: Set the duration for the touch button backlight.
• Display battery percentage: Set the device to display the remaining battery life.
• Edit after screen capture: Set to edit the screenshot after capturing it.
Sound
Change settings for various sounds on the device.
• Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
• Ringtones: Add or select a ringtone to alert you to incoming calls.
• Vibrations: Add or select a vibration pattern.
• Default notification sound: Select a ringtone for events, such as incoming messages and
missed calls.
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Settings
• Vibrate when ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Dialling keypad tone: Set the device to sound when tapping the buttons on the keypad.
• Touch sounds: Set the device to sound when selecting an application or option on the
touch screen.
• Screen lock sound: Set the device to sound when locking or unlocking the touch screen.
• Adapt Sound: Personalise the sound for the ear you use most during calls or while
listening to music.
Home screen mode
Select a Home screen mode (standard or easy).
Call
Customise the settings for calling features.
• Call rejection: Reject calls from specified phone numbers automatically. Add phone
numbers to the reject list.
• Set up call reject messages: Add or edit the message sent when you reject a call.
• Answering/ending calls:
– – The home key answers calls: Set the device to answer an incoming call when
pressing the Home button.
– – Voice control: Set the device to answer or reject an incoming call with voice
commands.
– – The power key ends calls: Set the device to end a call when pressing the Power
button.
• Turn off screen during calls: Set the device to turn on the proximity sensor during a call.
• Call alerts:
– – Answer vibration: Set the device to vibrate when the other party answers a call.
– – Call end vibration: Set the device to vibrate when the other party ends a call.
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Settings
– – Call connect tone: Activate or deactivate the call connection tone.
– – Minute minder: Activate or deactivate the minute minder tone.
– – Call end tone: Activate or deactivate the call disconnection tone.
– – Alerts during calls: Set the device to alert you to events during a call.
• Call accessories:
– – Automatic answering: Set the device to answer automatically after a specified period
(available only when a headset is connected).
– – Automatic answering timer: Select the length of time that the device waits before
answering calls.
– – Outgoing call conditions: Set the device to allow outgoing calls with a Bluetooth
headset, even when your device is locked.
– – Outgoing call type: Select the type of outgoing calls to make when you use a
Bluetooth headset.
• Additional settings:
– – Caller ID: Display your caller ID to other parties for outgoing calls.
– – Call forwarding: Divert incoming calls to another number.
– – Auto area code: Set the device to insert a prefix (area or country code) automatically
before a phone number.
– – Call barring: Block incoming or outgoing calls.
– – Call waiting: Allow incoming call alerts when a call is in progress.
– – Auto redial: Activate auto redial for calls that were not connected or that were cut off.
– – Fixed Dialling Numbers: Activate or deactivate FDN mode to restrict calls to numbers
in the FDN list. Enter the PIN2 supplied with your SIM or USIM card.
• Ringtones and keypad tones:
– – Ringtones: Add or select a ringtone to alert you to incoming calls.
– – Vibrations: Add or select a vibration pattern.
– – Vibrate when ringing: Set the device to vibrate and play a ringtone for incoming calls.
– – Dialling keypad tone: Set the device to sound when tapping the buttons on the
keypad.
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Settings
• Personalise call sound:
– – In-call sound EQ: Select a type of call sound to use with a headset.
– – Adapt sound: Personalise the sound for the ear you use most during calls or while
listening to music.
• Video call image: Select an image to be shown to the other party.
• Use call fail options: Choose to try a voice call when a video call fails to connect.
• Voicemail service: Select or set your voicemail service provider.
• Voicemail settings: Enter the number to access the voicemail service. Obtain this number
from the service provider.
• Sound: Select a ringtone to alert you to new voicemails.
• Vibrate: Set the device to vibrate when voicemails are received.
• Accounts: Set the device to accept IP calls and set up your accounts for IP call services.
• Use Internet calling: Set whether to use IP call services for all calls or only for IP calls.
Blocking mode
Select which notifications will be blocked or set to allow notifications for calls from specified
contacts in blocking mode.
Driving mode
Activate driving mode to set the device to read contents aloud and specify applications to
use in driving mode.
Safety assistance
Set the device to send a message to recipients in an emergency. Press and hold the both sides
of the Volume button for 3 seconds to send the message.
• Edit emergency message: Edit the message that will be sent when you are in an
emergency.
• Send emergency pictures: Set the device to take photos and send them along with the
message to the recipients.
This feature may not be available depending on the region or service provider.
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Settings
• Message interval: Set an interval for resending the message.
• Emergency contacts: Select or edit the recipients for the message.
Power saving mode
Activate power-saving mode and change the settings for power-saving mode.
• CPU power saving: Set the device to limit some system resource usage.
• Screen power saving: Set the device to decrease the brightness of the display.
• Learn about Power saving mode: Discover how to reduce battery consumption.
Accessibility
Accessibility services are special features for those with certain physical disabilities. Access
and alert the following settings to improve accessibility to the device.
• Auto-rotate screen: Set the interface to rotate automatically when you rotate the device.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Speak passwords: Set the device to read aloud passwords you enter with Talkback.
• Answering/ending calls:
– – The home key answers calls: Set the device to answer an incoming call when
pressing the Home button.
– – Answer calls by tapping: Set the device to answer an incoming call when tapping the
call accept button.
– – Voice control: Set the device to answer or reject an incoming call with voice
commands.
– – The power key ends calls: Set the device to end a call when pressing the Power
button.
• Show shortcut: Add a shortcut to Accessibility on the quick menu that appears when
you press and hold the Power button.
• Manage accessibility: Export or import the accessibility settings to share them with
other devices.
• TalkBack: Activate Talkback, which provides voice feedback.
• Font size: Change the font size.
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Settings
• Magnification gestures: Set the device to zoom in and out with finger gestures.
• Negative colours: Reverse the display colours to improve visibility.
• Colour adjustment: Adjust the colour scheme for the screen when the device determines
that you are colour blind or having difficulty reading content.
• Accessibility shortcut: Set the device to activate Talkback when you press and hold the
Power button, and then tap and hold the screen with two fingers.
• Text-to-speech options:
– – Preferred TTS engine: Select a speech synthesis engine. To change the settings for
speech synthesis engines, tap .
– – Speech rate: Select a speed for the text-to-speech feature.
– – Listen to an example: Listen to the spoken text for an example.
• Enhance web accessibility: Set applications to install web scripts to make their web
content more accessible.
• Sound balance: Adjust the sound balance when using a dual headset.
• Mono audio: Enable mono sound when listening to audio with one earbud.
• Turn off all sounds: Mute all device sounds.
• Flash notification: Set the flash to blink when you have incoming calls, new messages, or
notifications.
• Assistant menu: Set the device to show the assistive shortcut icon that helps you access
functions supported by external buttons or features on the notifications panel. You can
also edit the menu on the shortcut icon.
• Tap and hold delay: Set the recognition time for tapping and holding the screen.
• Interaction control: Set this to use interaction control mode to restrict the reaction of
the device for inputs in an application. This mode may be helpful when you want to
allow others only limited access and control of your media or data. To switch to or exit
this mode while using an application, press and hold the Home button and the Volume
button down simultaneously.
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Settings
Language and input
Change the settings for text input. Some options may not be available depending on the
selected language.
Language
Select a display language for all menus and applications.
Default
Select a default keyboard type for text input.
Google voice typing
To change the voice input settings, tap
.
• Choose input languages: Select input languages for text input.
• Block offensive words: Set the device to prevent the device from recognising offensive
words in voice inputs.
• Offline speech recognition: Download and install language data for offline voice input.
Samsung Chinese IME
To change the Samsung Chinese IME keyboard settings, tap
.
• T-Chinese(Hong Kong): Select a default keyboard layout for Chinese.
• English: Select a default keyboard layout for English.
• Select input language: Select languages for text input.
• Predictive text: Activate predictive text mode to predict words based on your input and
show word suggestions. You can also customise the word prediction settings.
• CHN/ENG mix input: Set the device to show both English and Chinese word suggestions
for your input in pinyin mode.
• Link to contacts: Create a link to a contact in the input selection panel. You can tap and
hold the link to add the contact information.
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Settings
• Space key to input association: Set the device to enter the highlighted Chinese word
when you tap the space bar.
• Input auto correction: Set the device to correct misspelled words automatically.
• Auto Capitalisation: Set the device to automatically capitalise the first character after a
final punctuation mark, such as a full stop, question mark, or exclamation mark.
• Auto-punctuate: Set the device to insert a full stop when you double-tap the space bar.
• Fuzzy Pinyin Input: Select Fuzzy pinyin pairs so that you can easily enter Chinese
characters that are similar in phonetic spelling.
• No action: Set the device to deactivate the keyboard swipe feature.
• Pointing and switch keyboard: Set the device to use both of the pointing keyboard and
switch keyboard type functions.
To switch between input modes, scroll left or right on the bottom of the keyboard.
• Pointing keyboard: Enable the smart keyboard navigation feature to move the cursor by
scrolling the keyboard.
• Switch keyboard type: Enable or disable the keyboard sweeping feature for the text
input mode. Switch between input modes by scrolling left or right on the keyboard.
This feature may not be available depending on the region or service provider.
• Continuous input: Set the device to enter text by sweeping on the keyboard.
• Sound on keypress: Set the device to sound when a key is touched.
• Vibrate on keypress: Set the device to vibrate when a key is touched.
• Character preview: Set the device to display a large image of each character tapped.
• Handwriting setting: Customise settings for handwriting mode, such as recognition
time, pen thickness, or pen colour.
• Reset settings: Reset Samsung Chinese IME keyboard settings.
• Version: View version information.
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Settings
Samsung keyboard
To change the Samsung keyboard settings, tap
.
The available options may vary depending on the region or service provider.
• Select input languages: Select languages for text input.
• Predictive text: Activate predictive text mode to predict words based on your input and
show word suggestions. You can also customise the word prediction settings.
• Auto replacement: Set the device to correct misspelled and incomplete words by
tapping the space bar or punctuation mark.
• Auto capitalisation: Set the device to automatically capitalise the first character after a
final punctuation mark, such as a full stop, question mark, or exclamation mark.
• Auto spacing: Set the device to automatically insert a space between words.
• Auto-punctuate: Set the device to insert a full stop when you double-tap the space bar.
• None: Set the device to deactivate the keyboard swipe feature.
• Continuous input: Set the device to enter text by sweeping on the keyboard.
• Cursor control: Enable the smart keyboard navigation feature to move the cursor by
scrolling the keyboard.
• Sound: Set the device to sound when a key is touched.
• Character preview: Set the device to display a large image of each character tapped.
• Help: Access help information for using the Samsung keyboard.
• Reset settings: Reset Samsung keyboard settings.
Voice recogniser
Select a voice recognition engine.
This feature appears once you use a voice recognition application.
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Settings
Voice search
For Samsung voice recognition, use the following options:
• Language: Select a language for the voice recognition.
• Open via the home key: Set the device to launch S Voice by pressing the Home button
twice.
• Use location data: Set the device to use location information for voice search results.
• Hide offensive words: Hide offensive words from voice search results.
• Help: Access help information for S Voice.
• About: View version information.
• Auto-start speaker: Set the device to automatically turn on the speakerphone when
making a call with S Voice.
• Show body of message: Set the device to display the text of a new message received
while in driving mode.
• Wake up command: Set the device to start voice recognition by saying a wake up
command while using S Voice.
• Wake up in lock screen: Set the device to recognise your wake up command when the
screen is locked.
• Set wake-up command: Set a wake up command to launch S Voice or perform a
specified function.
• Check missed events: Set the device to check missed calls, messages, or events when S
Voice is launched by pressing the headset button.
• Home address: Enter your home address to use location information with the voice
command feature.
• Log in to Facebook: Enter your Facebook account information to use Facebook with S
Voice.
• Log in to Twitter: Enter your Twitter account information to use Twitter with S Voice.
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Settings
For Google voice recognition, use the following options:
• Language: Select a language for the voice recognition.
• Speech output: Set the device to provide voice feedback to alert you to the current
action.
• Block offensive words: Hide offensive words from voice search results.
• Offline speech recognition: Download and install language data for offline voice input.
• Bluetooth headset: Set the device to allow a voice search with a Bluetooth headset,
when it is connected to the device.
Text-to-speech options
• Preferred TTS engine: Select a speech synthesis engine. To change the settings for
speech synthesis engines, tap .
• Speech rate: Select a speed for the text-to-speech feature.
• Listen to an example: Listen to the spoken text for an example.
Pointer speed
Adjust the pointer speed for the mouse or trackpad connected to your device.
Motions and gestures
Activate the motion recognition feature and change the settings that control motion
recognition on your device.
• Motion:
– – Mute/Pause: Set the device to mute incoming calls, alarms, music, and the FM radio
by placing the device face down.
• Palm motion:
– – Mute/Pause: Set the device to pause media playback when you touch the screen with
your palm.
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Settings
Smart screen
• Smart stay: Set the device to prevent the display backlight from turning off while you are
looking at the display.
Voice control
Set the device to recognise voice commands for controlling your device. You can select the
features to control with voice commands.
If Vibrate when ringing is activated, the device will not be able to recognise voice
commands when a call comes in.
Accounts
Add account
Add email or SNS accounts.
Cloud
Change settings for syncing data or files with your Samsung account or Dropbox cloud
storage.
Backup and reset
Change the settings for managing settings and data.
• Back up my data: Set the device to back up settings and application data to the Google
server.
• Backup account: Set up or edit your Google backup account.
• Automatic restore: Set the device to restore settings and application data when the
applications are reinstalled on the device.
• Factory data reset: Reset settings to the factory default values and delete all data.
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Settings
More
Customise settings for location services, security, and other options.
Location services
Change settings for location information permissions.
• Access to my location: Set the device to allow applications to use your current location
information.
• Use GPS satellites: Set the device to use the GPS satellite for finding the current location.
• Use wireless networks: Set the device to allow location data collection or to determine
the location of your lost or stolen device via Wi-Fi or mobile network.
• My places: Set up profiles that will be used for specific locations when you use GPS, Wi-Fi,
or Bluetooth features to find your current location.
Security
Change settings for securing the device and the SIM or USIM card.
• Encrypt device: Set a password to encrypt data saved on the device. You must enter the
password each time you turn on the device.
Charge the battery before enabling this setting because it may take more than an
hour to encrypt your data.
• Encrypt external SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
• Remote controls: Set the device to allow control of your lost or stolen device remotely
via the Internet. To use this feature, you must sign in to your Samsung account.
– – Account registration: Add or view your Samsung account.
– – Use wireless networks: Set the device to allow location data collection or to
determine the location of your lost or stolen device via Wi-Fi or mobile network.
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Settings
• SIM Change Alert: Activate or deactivate the Find my mobile feature which helps locate
the device when lost or stolen.
• Go to the find my mobile webpage: Access the Find my mobile website
(findmymobile.samsung.com). You can track and control your lost or stolen device on the
Find my mobile website.
• Set up SIM card lock:
– – Lock SIM card: Activate or deactivate the PIN lock feature to require the PIN before
using the device.
– – Change SIM PIN: Change the PIN used to access SIM or USIM data.
• Make passwords visible: Set the device to display passwords as they are entered.
• Device administrators: View device administrators installed on the device. You can allow
device administrators to apply new policies to the device.
• Unknown sources: Choose to install applications from any source. If not chosen,
download applications only from Play Store.
• Verify apps: Set this to allow Google to check the application for harmful behaviour
before installing it.
• Trusted credentials: Use certificates and credentials to ensure secure use of various
applications.
• Install from device storage: Install encrypted certificates stored on the USB storage.
• Clear credentials: Erase the credential contents from the device and reset the password.
Application manager
View and manage the applications on your device.
Battery
View the amount of battery power consumed by your device.
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Settings
Storage
View memory information for your device and memory card, or format a memory card.
Formatting a memory card permanently deletes all data from it.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default applications occupy part of the
memory. The available capacity may change when you upgrade the device.
Date and time
Access and alter the following settings to control how the device displays the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
• Automatic date and time: Automatically update the time and date when moving across
time zones.
• Set date: Set the current date manually.
• Set time: Set the current time manually.
• Automatic time zone: Set the device to receive time zone information from the network
when you move across time zones.
• Select time zone: Set the home time zone.
• Use 24-hour format: Display time in 24-hour format.
• Select date format: Select a date format.
About device
Access device information and update device software.
Google Settings
Use this application to configure settings for some features provided by Google.
Tap Google Settings on the Applications screen.
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Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For details, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. Contact your service provider for
more details.
Your device does not turn on
• When the battery is completely discharged, your device will not turn on. Charge the
battery completely before turning on the device.
• The battery may not be inserted properly. Insert the battery again.
• Wipe both gold-coloured contacts and insert the battery again.
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Troubleshooting
The touch screen responds slowly or improperly
• If you attach a protective cover or optional accessories to the touch screen, the touch
screen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touch screen,
or if you tap the screen with sharp objects or your fingertips, the touch screen may
malfunction.
• The touch screen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is upgraded to the latest version.
• If the touch screen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close applications or reinsert the battery and
turn on the device to regain functionality. If your device is frozen and unresponsive, press and
hold the Power button for 8-10 seconds to reboot.
If this does not solve the problem, perform a factory data reset. On the Applications screen,
tap Settings → Accounts → Backup and reset → Factory data reset → Reset device →
Erase everything. Before performing the factory data reset, remember to make backup
copies of all important data stored on the device.
If the problem is still not resolved, contact a Samsung Service Centre.
Calls are not connected
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using a headset, ensure that it is properly connected.
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Troubleshooting
Sound echoes during a call
Adjust the volume by pressing the Volume button or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Recharge or replace the battery.
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
• The batteries in some devices are not user-replaceable. To have the battery replaced, visit
a Samsung Service Centre.
The battery depletes faster than when first purchased
• When you expose the battery to very cold or very hot temperatures, the useful charge
may be reduced.
• Battery consumption increases when you use messaging features or some applications,
such as games or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
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Troubleshooting
Your device is hot to the touch
When you use applications that require more power or use applications on your device for an
extended period of time, your device may feel hot to the touch. This is normal and should not
affect your device’s lifespan or performance.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
application. If you receive error messages when launching the camera, try the following:
• Charge the battery or replace it with a battery that is fully charged.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera application after trying
these tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or files do not play, when opening multimedia files on your
device, try the following:
• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that your device supports the file type.
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Troubleshooting
• Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
• Ensure that the Bluetooth wireless feature is activated on your device.
• Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
• Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on
your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
123
Troubleshooting
Data stored on the device has been lost
Always make backup copies of all important data stored on the device. Otherwise, you
cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data
stored on the device.
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
124
Some content may differ from your device depending on the region, service provider, or
software version, and is subject to change without prior notice.
www.samsung.com/hk
English (HK). 11/2013. Rev.1.0
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