Samsung | UA65KS9800J | Samsung 65'' SUHD 4K Curved Smart TV KS9800 Series 9 User Manual

USER MANUAL
9 SERIES
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com/register
Model_________________Serial No._______________________
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Warning! Important Safety Instructions
(Please read the appropriate section that corresponds to the marking on your Samsung product
before attempting to install the product.)
CAUTION
Class II product : This symbol indicates that it does
not require a safety connection to electrical earth
(ground).
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE
PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
AC voltage : This symbol indicates that the rated
voltage marked with the symbol is AC voltage
This symbol indicates that high voltage is present
inside. It is dangerous to make any kind of contact
with any internal part of this product.
DC voltage : This symbol indicates that the rated
voltage marked with the symbol is DC voltage.
This symbol indicates that this product has included
important literature concerning operation and
maintenance.
Caution , Consult Instructions for use : This symbol
instructs the user to consult the user manual for
further safety related information.
The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this
apparatus, and to protect it from overheating, these slots and openings must never be blocked or covered.
-- Do not cover this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.
-- Do not place this apparatus near or over a radiator or heat resistor, or where it is exposed to direct sunlight.
-- Do not place a vessel containing water (vases etc.) on this apparatus, as this can result in a risk of fire or electric shock.
Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a
swimming pool etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately. Make sure to pull out the
power cord from the outlet before cleaning.
This apparatus use batteries. In your community there might be regulations that require you to dispose of these batteries properly under
environmental considerations. Please contact your local authorities for disposal or recycling information.
Do not overload wall outlets, extension cords or adaptors beyond their capacity, since this can result in fire or electric shock.
Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying
particular attention to cords at plug end, adaptors and the point where they exit from the appliance.
To protect this apparatus from a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall
outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.
Before connecting the AC power cord to the DC adaptor outlet, make sure the voltage designation of the DC adaptor corresponds to the local
electrical supply.
Never insert anything metallic into the open parts of this apparatus. Doing so may create a danger of electric shock.
To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
Make sure to plug the power cord in until it is firmly inserted. When removing the power cord, make sure to hold the power plug when pulling
the plug from the outlet. Do not touch the power cord with wet hands.
If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately
and contact an authorised dealer or service centre.
Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time
(especially when children, elderly or disabled people will be left alone in the house).
-- Accumulated dust can cause an electric shock, an electric leakage or a fire by causing the power cord to generate sparks and heat or the
insulation to deteriorate.
Be sure to contact an authorised service centre, when installing your set in a location with heavy dust, high or low temperatures, high
humidity, chemical substances and where it operates for 24 hours such as the airport, the train station etc. Failure to do so may cause serious
damage to your set.
Use only a properly grounded plug and receptacle.
-- An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily
operable.
Do not allow children to hang onto the product.
Store the accessories (battery, etc.) in a location safely out of the reach of children.
Do not install the product in an unstable location such as a shaky self, a slanted floor or a location exposed to vibration.
Do not drop or impart any shock to the product. If the product is damaged, disconnect the power cord and contact a service centre.
Unplug the power cord from the power outlet and wipe the product using a soft, dry cloth. Do not use any chemicals such as wax, benzene,
alcohol, thinners, insecticide, aerial freshener, lubricant or detergent. This may damage the appearance or erase the printing on the product.
Apparatus shall not be exposed to dripping or splashing.
Do not dispose of batteries in a fire.
Do not short circuit, disassemble or overheat the batteries.
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL
TIMES.
* Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product
design and specifications may change without notice.
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What's in the Box?
Make sure that the following items are included with your TV. If there are any items missing, contact your local dealer.
Samsung Smart Remote & Batteries (AA x 2)
Power Cord
Regulatory Guide
Cleaning cloth
User Manual
One Connect
One Connect Cable
COMPONENT IN / AV IN Adapter
1EA
2EA 2EA
Wall mount Adapter
1EA
2EA
Cable Guide
Cover Terminal
-- The colours and shapes of the items differ with the model.
-- Cables not supplied with this product can be purchased separately.
-- Open the box and check for any accessory items hidden behind or inside the packing materials.
[[ Note: Insert the power cord securely to prevent loosening from the TV.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but there will be no defect with the product (i.e., where the user manual has
not been read).
(b) You bring the unit to a repair centre, but there will be no defect identified the product (i.e., where the user manual has
not been read).
You will be informed of the administration fee amount before a technician visits.
Warning: Screens can be damaged from direct pressure when handled
incorrectly. We recommend lifting the TV at the edges, as shown.
Do Not Touch
This Screen!
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Using the TV Controller
You can turn on the TV with the TV controller button at the bottom of the TV, and then use the Control Menu. The Control
Menu appears when the button is pressed while the TV is On. For more information about its usage, refer to the figure below.
Control menu
: Power off
: Volume Up
: Channel Up
: Volume Down
: Channel Down
: Source
TV controller / Remote control sensor
Press: Move
Press & Hold: Select
The TV controller is placed on the bottom of the TV.
Connecting to a Network
Connecting the TV to a network gives you access to online services, such as Smart Hub, as well as software updates.
Network Connection - Wireless
Connect the TV to the Internet using a standard router or modem.
Wireless IP Router or Modem with
a DHCP Server
The LAN Port on the Wall
LAN Cable (Not Supplied)
Network Connection - Wired
TV Rear Panel
Connect your TV to your network using a LAN cable.
-- The TV does not support the network speeds less than or equal to 10 Mbps.
-- Use Cat7 (*STP Type) cable for the connection.
* Shielded Twist Pair
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The Remote Control
Turns the TV on or off.
(Voice recognition): Run Voice Interaction. Press the button, say a voice command, and then release the
button to run Voice Interaction. When pressed once again, the guide to Voice Interaction appears.
123 (Number pad): When pressed, a number strip appears on the bottom of the
screen. Select numbers and then select Done to enter a numeric value. Use to
change the channel, enter a PIN, enter a ZIP code, etc.
4-colour button: Use these coloured buttons to access additional options
specific to the feature in use.
EXTRA: While watching TV programme, press EXTRA button to display extra
information supplied from the APP provider.
Directional pad (up/down/left/right): Move the focus, and change the values
seen on the TV's menu.
Select: Select or run a focused item. When pressed while you are watching
content, detailed programme information appears.
(Return): Press to return to the previous menu. When pressed for 1 second or
more, the running function is terminated. When pressed while you are watching
a programme, the previous channel appears.
(Smart Hub): Press to return to the Home Screen.
(Play/Pause): When pressed, the guide to playback controls appears. Using
these controls, you can control the media content that is playing.
VOL (Volume): Move the button up or down to adjust the volume. To mute the
sound, press the button. When pressed for 1 second or more, the Accessibility
Shortcuts menu appears.
CH (Channel): Move the button up or down to change the channel. To see the
Guide screen, press the button.
Installing batteries into the Samsung Smart Remote
To use the Samsung Smart Remote, push the rear cover
open in the direction of the arrow and insert the batteries
as shown in the figure. Make sure that the positive and
negative ends are facing the correct direction.
-- Alkaline batteries are recommended for longer
battery life.
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Pairing the TV to the Samsung Smart Remote
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV
automatically. If the Samsung Smart Remote does not pair to the TV automatically,
point it at the remote control sensor of the TV, then press the
and
buttons on
the Samsung Smart Remote simultaneously for 3 seconds or more.
-- The Samsung Smart Remote can only be paired to one TV at a time.
The e-Manual
>
Settings > Support > Open e-Manual
The embedded e-Manual contains information about the key features of your TV.
-- You can download and view a printable version of the e-Manual on the Samsung website.
Displaying the e-Manual:
Using the buttons in the e-Manual
Search
Select an item from the search results to load the corresponding page.
Index
Select a keyword to navigate to the relevant page.
Recent pages
Select a topic from the list of recently viewed topics.
Try Now
Allows you to access the corresponding menu item and try out the feature right away.
Link
Allows you to access the corresponding reference page.
Initial setup
The initial setup dialogue box appears when the TV is first activated. Follow the on-screen instructions to finish the initial
setup process. You can manually perform this process at a later time in the
> Settings > System > Start Setup menu.
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Troubleshooting and Maintenance
Troubleshooting
If the TV seems to have a problem, first review the contents of possible problems and solutions. Alternatively, review the
Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and
click on Support, or contact the call centre listed on the back cover of this manual.
-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a
few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update now or Auto update functions on
the TV's menu (
> Settings > Support > Software Update > Update now or
> Settings > Support > Software
Update > Auto Update).
The TV won’t turn on.
•
Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
•
Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red.
•
Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV turns on,
refer to “Remote control does not work” below.
There is no picture/video/sound or distorted picture/video/sound from an external
device or “Weak or No Signal” displayed on TV or cannot find channel.
•
Make sure the connection to the device is correct and that all cables are fully inserted.
•
Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.
•
Press the
•
Perform a TV self diagnosis to determine if the problem is caused by the TV or the device. (
Self Diagnosis > Start Sound Test or Start Picture Test).
•
If the test results are normal, reboot the connected devices by unplugging each device's power cord and then plugging it
in again. If the issue persists, refer to the connection guide in the user manual of the connected device.
•
If the TV is not connected to a cable or set-top box, run Auto Tuning to search for channels (
Broadcasting > Auto Tuning).
button on your remote and enter SOURCE and confirm that the correct input source has been selected.
>
>
Settings > Support >
Settings >
The remote control does not work.
•
Check if the power indicator on the TV blinks when you press the remote's On button. If it does not, replace the remote
control's batteries.
•
Make sure that the batteries are installed with their poles (+/–) in the correct direction.
•
Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5~1.8 m) away.
•
If your TV came with a Remote Control (Bluetooth Remote), make sure to pair the remote to the TV. (Please refer to the
e-Manual.)
The cable or set-top box remote control doesn’t turn the TV on or off or adjust the
volume.
•
Programme the cable or set-top box remote control to operate the TV. Refer to the cable or set-top box user manual for
the SAMSUNG TV code.
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The TV settings are lost after 5 minutes.
•
The TV is in the Store Demo(Retail Mode) Mode. Change the Use Mode(Usage Mode) to Home Use(Home Mode). (
Settings > System > Expert Settings > Use Mode(Usage Mode) > Home Use(Home Mode)).
>
-- The actual name of this function may differ depending on the model.
Intermittent Wi-Fi
•
Make sure the TV has a network connection (
•
Make sure the Wifi password is entered correctly.
>
Settings > Network > Network Status).
•
Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.
•
Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV
and the Modem/Router.
(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
Single story
Multi story
Wireless router
Wireless repeater
•
Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router
and the TV.
Video App problems
•
Change the DNS to 8.8.8.8. Select
> Settings > Network > Network Status > IP Settings > DNS setting > Enter
manually > DNS Server > enter 8.8.8.8 > OK.
•
Reset by selecting
>
Settings > Support > Self Diagnosis > Reset Smart Hub.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
•
Diagnose your TV
•
Adjust the TV settings for you
•
Perform a factory reset on your TV
•
Install recommended firmware updates
How does Remote Support work?
You can easily have a Samsung Tech service your TV remotely:
1. Call the Samsung Contact Centre and ask for remote support.
2. Open the menu on your TV and go to the Support section.
3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the
PIN number to the agent.
4. The agent will then access your TV.
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Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises
the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to
> Settings >
System > Eco Solution > Eco Sensor.
-- If the screen is too dark while you are watching TV in a dark environment, it may be due to the Eco Sensor.
-- Do not block the sensor with any object. This can decrease picture brightness.
Still image warning
Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or news
crawls at the screen bottom etc.), or programmes in panorama or 4:3 image format on the screen. If you constantly display
still pictures, it can cause image burn-in on the LED screen and affect image quality. To reduce the risk of this adverse effect,
please follow the recommendations below:
•
Avoid displaying the still image for long periods.
•
Always try to display any image in full screen. Use the picture size menu of the TV set for the best possible match.
•
Reduce brightness and contrast to avoid the appearance of after-images.
•
Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.
Caring for the TV
-- If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris
off before watching TV.
-- The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully
using a soft cloth to prevent scratches.
•
Do not spray water or any liquid directly onto the TV. Any liquid that
goes into the product may cause a failure, fire, or electric shock.
•
Turn off the TV, then gently wipe away smudges and fingerprints on
the panel with a micro-fiber cloth. Clean the body or panel of the TV
with a micro-fiber cloth dampened with a small amount of water.
After that, remove moisture with a dry cloth. While cleaning, do not
apply strong force on the surface because it may cause damage to
the panel. Never use flammable liquids (benzene, thinner, etc.) or
a cleaning agent. For stubborn smudges, spray a small amount of
screen cleaner on the cloth.
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TV Installation
Mounting the TV on a wall
If you mount this product on a wall, follow the instructions exactly as recommended by the manufacturer.
Unless it is correctly mounted, the product may slide or fall, thus causing serious injury to a child or adult
and serious damage to the product.
For models providing wall mount adapters, install them as shown in the figures below before installing the wall mount kit.
-- Refer to the installation manual included with the Samsung wall mount kit.
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install
the wall mount on your own.
Wall mount
bracket
Wall mount Adapter
TV
C
Wall mount
bracket
Wall mount Adapter
TV
C
VESA wall mount kit notes and specifications
You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other
than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it
may fall and result in severe personal injury.
TV size in inches
VESA screw hole specs
(A * B) in millimetres
C (mm)
Standard
Screw
Quantity
55 ~ 65
400 x 400
11
M8
4
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Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.
Do not use screws that are longer than the standard length or do not comply with VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the TV set.
•
For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws
may differ depending on the wall mount specifications.
•
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•
Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount
is used or the consumer fails to follow the product installation instructions.
•
Do not mount the TV at more than a 15 degree tilt.
•
Always have two people mount the TV onto a wall.
Arranging the cables with the cable guide
1
2
Covering the ports with the Cover Terminal
Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.)
to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused
by an increase in its internal temperature.
When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only.
Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
Installation with a stand
Installation with a wall mount
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
Other Cautions
-- The actual appearance of the TV may differ from the images in this manual, depending on the model.
-- Be careful when you touch the TV. Some parts can be warm or hot.
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Attaching the TV to the Stand
Make sure you have all the accessories shown, and that you assemble the stand following the provided assembly
instructions.
Safety Precaution: Securing the TV to the wall
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In
particular, ensure your children do not hang on or destabilize the TV. This action
may cause the TV to tip over, causing serious injuries or death. Follow all safety
precautions in this user manual please. For added stability and safety, you can
purchase and install the anti-fall device as described below.
WARNING: Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions
such as
•
Using cabinets or stands recommended by the manufacturer of the television set.
•
Only using furniture that can safely support the television set.
•
Ensuring the television set is not overhanging the edge of the supporting furniture.
•
Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring
both the furniture and the television set to a suitable support.
•
Not placing the television set on cloth or other materials that may be located between the television set
and supporting furniture.
•
Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If your existing television set is being retained and relocated, the same considerations as above should be
applied.
Preventing the TV from falling
1. Using the appropriate screws, firmly fasten a set of brackets to the wall.
Confirm that the screws are firmly attached to the wall.
-- You may need additional material such as an anchor depending on the
type of wall.
2. Using the appropriately sized screws, firmly fasten a set of brackets to
the TV.
-- For the screw specifications, refer to "Standard Screw" in the table on
the page of "VESA wall mount kit notes and specifications".
-- You need to use wall mount adapter.
3. Connect the brackets fixed to the TV and the brackets fixed to the wall
with a durable, heavy-duty string, and then tie the string tightly.
-- Install the TV near the wall so that it does not fall backwards.
-- Connect the string so that the brackets fixed to the wall are at the
same height as or lower than the brackets fixed to the TV.
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Specifications and Other Information
Specifications
Display Resolution
3840 x 2160
Environmental Considerations
Operating Temperature
10°C to 40°C (50°F to 104°F)
Operating Humidity
10% to 80%, non-condensing
Storage Temperature
-20°C to 45°C (-4°F to 113°F)
Storage Humidity
5% to 95%, non-condensing
Stand Swivel (Left / Right)
0˚
Model Name
Screen Size (Diagonal)
UA55KS9800
UA65KS9800
54.6 Inches
64.5 Inches
Screen Curvature
4200R
Sound
(Output)
60W (L:10W, R:10W, Woofer: 20W, Tweeter:20W)
Dimensions (W x H x D)
Without Stand
1226.0 x 713.2 x 93.3 mm
1443.4 x 835.8 x 109.1 mm
With stand
1226.0 x 800.0 x 376.0 mm
1443.4 x 928.7 x 404.6 mm
Without Stand
17.9 Kg
26.5 Kg
With Stand
20.0 Kg
28.8 kg
Weight
−−
The design and specifications are subject to change without prior notice.
−−
The actual appearance of the TV may differ from the images in this manual, depending on the model.
−−
For information about the power supply, and about power consumption, refer to the label attached to the product.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To
decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
Licences
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
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警告! 重要安全指示
(安裝本產品之前,請仔細閱讀與您 Samsung 產品上的標記相對應的適當章節。)
注意
II 類產品:此符號表示不需要連接接地。
電擊危險,切勿打開
注意:為了減少電擊的危險,切勿卸下護蓋(或後蓋)。裝置內沒有使
用者可維修的部件。請交由合格的技術人員進行所有維修工作。
AC 電壓:此符號表示額定電壓的標記為 AC 電壓。
此符號表示內有高電壓。以任何方式與本產品內部之任
何部件接觸均可導致危險。
DC 電壓:此符號表示額定電壓的標記為 DC 電壓。
此符號乃為提醒您本產品隨附有關操作與維護的重要
說明文件。
注意,使用時需參照說明指示:此符號指示用戶查閱
使用者手冊以取得進一步的安全相關資訊。
機殼與後蓋或底蓋上的槽口與開口均為提供必要的通風而設。為確保本裝置之可靠操作以及避免過熱,切勿堵塞或遮蔽這些槽口和
開口。
−− 切勿將本裝置放在空間狹窄封閉之處(例如書櫥或內嵌式壁櫥),除非具備足夠的通風設備。
−− 切勿將本裝置放在靠近暖氣設備或耐熱器物的地方,或者陽光直射的地方。
−− 切勿將包含水的器具(花瓶等)放在本裝置上面,因為如此可能會導致火災或電擊。
切勿將本裝置暴露在雨中或放在靠近水的地方(靠近浴缸、洗臉盆、廚房水槽,或洗衣槽、潮濕的地下室,或靠近游泳池等等)。
如果意外濺濕本裝置,請即刻拔除電源插頭並聯絡授權的經銷商。在清潔前,切記從插座拔出電源線。
本裝置使用電池。您的社區可能基於環境上的考量,制訂有必須適當棄置電池的規定。請與當地主管機關聯絡以查詢有關棄置或回
收的資訊。
切勿讓牆上插座、延長線或轉接器超載,因為如此可能會導致火災或電擊。
對於電源線的佈線,應避免電源線可能被踩踏或被附近物體擠壓,特別留意插頭、轉接器以及電源線從裝置伸出之處。
為了保護本裝置免受於受到閃電暴風雨襲擊,或長期不使用本裝置時提供保護,請從牆上插座拔下電源線,以及中斷與天線或纜線
系統的連接。如此可預防在發生閃電或電源突波時對裝置造成傷害。
在將 AC 電源線連接到 DC 變壓器之前,請先確認 DC 變壓器的電壓符合當地的電力供應。
切勿將任何金屬物插入本裝置的開口處, 如此可能會有遭到電擊的危險。
為避免電擊,切勿碰觸裝置的內部。只有合格的技術人員可以打開本裝置。
插入電源線時務必牢牢插入到底。拔出電源線時,務必抓住電源插頭再從插座中拔出。切勿在手沾濕的情況下觸摸電源線。
如果本裝置未正常運作,特別是發出異常聲音或臭味時,請即刻拔除電源插頭並聯絡授權的經銷商或服務中心。
如果您有一段時間不使用電視,或離開屋內(尤其當屋內只留下幼兒、老人或行動不便的人)時,務必確實從插座中拔出電源插
頭。
−− 累積的灰塵可能造成會電擊、漏電,或因電線走火造成火災,或者使絕緣體老化。
若要在灰塵多、高溫或低溫、高濕度、含化學物質的環境中,以及諸如機場或火車站等全天候使用的地方安裝裝置,請務必聯絡授
權的服務中心。若未如此做,可能會導致您的裝置嚴重損壞。
請只使用適當接地的插頭和插座。
−− 接地不良可能造成觸電或裝置損壞 (僅限於 l 類設備)。
若要中斷裝置與電源的連接,必須將插頭從電源插座拔除,因此電源插頭最好易於插拔。
不可讓兒童靠在本產品上。
請將附件(電池等)存放於兒童無法觸及的安全位置。
切勿將本產品安裝於不穩固的地方,例如搖晃的置物架、傾斜的地板或容易受到震動的地方。
切勿摔落或撞擊本產品。若產品受損,請拔除電源線並聯絡服務中心。
先從電源插座拔下電源線,然後使用乾燥的軟布擦拭本產品。切勿使用任何化學製品,如蠟、苯、酒精、稀釋劑、殺蟲劑、空氣清
新劑、潤滑劑或清潔劑。這些可能會損害產品外觀或擦掉產品上的印刷內容。
切勿讓裝置滴到或濺到水。
切勿讓電池接觸到火。
切勿使電池短路、過熱或拆解電池。
若未正確更換電池,可能會有爆炸的危險。請務必更換相同或同等類型的電池。
警告 - 為防止起火,請務必使此產品遠離蠟燭或其他明火。
本使用者手冊中的圖表和插圖僅供參考,可能與實際的產品外觀有所差別。產品設計與規格可能有所變更,恕不
另行通知。
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盒中內容物
三星智能遙控 (Samsung Smart Remote) & 電池(AA x 2 顆)
電源線
法規指南
清潔布
使用者手冊
One Connect
One Connect 纜線
AV/色差端子轉接器
1支
2支 2支
壁掛架轉接器
1支
2支
纜線導件
端子護蓋
−− 請確定您的電視隨附以上項目。如有任何缺件,請聯絡您當地的經銷商。
−− 顏色和外形可能與型號有所差異。
−− 本產品未提供的纜線可以另外購買。
−− 打開包裝盒,並檢查是否有任何配件隱藏在包裝材料後面或裡面。
[[ 注意:電源線請牢固插入,以防從電視中鬆脫。
以下情況可能酌收服務費:
(a) 在您的要求下派出工程師查看,但是產品沒有找到瑕疵(例如未閱讀使用者手冊)。
(b) 您將裝置帶到維修中心檢查,但是產品沒有找到瑕疵(例如未閱讀使用者手冊)。
服務技師到場服務之前會先告知您所需收取的服務費用。
警告:處理不當時螢幕可能因直接施壓而受損。搬動電視時建議您
抬舉電視邊緣,如圖所示。
請勿碰觸此
螢幕!
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使用電視控制器
您可以透過電視機底部的電視控制器開啟電視,然後使用控制菜單。電視開啟時,按下按鈕會顯示控制菜單。更多使
用訊息還請參閱下面說明。
控制功能表
: 關幾
: 調高音量
: 調增頻道
: 調低音量
: 調減頻道
: 節目源
電視控制器 / 遙控器感應器
按下:移動
按住:選擇
電視控制器放在電視的底部。
連線至網絡
將電視連線到網絡可讓您存取 Smart Hub 等線上服務以及軟體更新。
網絡連線 - 無線
使用標準路由器或數據機將電視連線到互聯網。
具備 DHCP 伺服器的無線 IP 路由器或數據機
牆上區域網連接埠
區域網絡線(未提供)
網絡連線 - 有線
電視後方面板
使用區域網絡線將電視連接至您的網絡。
−− 本電視不支援速度小於或等於 10 Mbps 的網絡。
−− 使用 Cat7(*STP 型)纜線進行連接。
* 屏蔽雙絞線
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遙控器
開啟或關閉電視。
(語音識別): 執行語音互動。按下按鈕,說出語音命令,再鬆開按鈕執行語音互動。再按一下,
語音互動的指南就會出現。
123 (數字鍵): 按下後,一串數字將出現在螢幕下方。選擇數字,再選擇
完成便輸入一個數值。可用來變更頻道、輸入密碼、區號等。
彩色按鈕: 使用某些功能時,可以用彩色按鈕來操作特定選項。
EXTRA: 觀看電視節目時,按下EXTRA按鈕可顯示更多來自APP提供商提供
的資訊。
方向盤(上/下/左/右): 移動焦點,並且變更電視功能表上的值。
選擇: 選擇或執行焦點項目。觀看時按下,會顯示詳細的節目資訊。
(返回): 按下返回上一個功能表。按 1 秒以上,會終止執行中的功能。觀
看節目時按一下,會顯示上一個頻道。
(Smart Hub): 按下可返回第一個螢幕。
(播放/暫停): 按一下會顯示播放控制的指南。之後,您就可以控制正在
播放的多媒體內容。
VOL (音量): 將按鈕上下按可調整音量。若要靜音,按下按鈕。按 1 秒以
上,會顯示協助工具捷徑功能表。
CH (頻道): 將按鈕上下按可變換頻道。若要查看指南畫面,按下按鈕。
將電池裝入三星智能遙控 (Samsung Smart Remote)
若要使用三星智能遙控 (Samsung Smart Remote),請依
照箭號方向按下背面護蓋將其打開,然後如圖示放入
電池。確定正負極的方向正確。
−− 建議使用壽命較長的鹼性電池。
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將電視與三星智能遙控 (Samsung Smart Remote) 配對
第一次開啟電視時,三星智能遙控 (Samsung Smart Remote) 會自動與電視配對。
如果三星智能遙控 (Samsung Smart Remote) 沒有自動與電視配對,請將其指向電
視的遙控器感應器,然後同時按三星智能遙控 (Samsung Smart Remote) 上的 和
按鈕 3 秒或以上。
−− 三星智能遙控器一次僅能與一台電視配對。
e-Manual
>
設定 > 支援 > 開啟 e-Manual
內嵌 e-Manual 包含電視主要功能的相關資訊。
−− 您可以在 Samsung 網站下載並且檢視可列印版本的 e-Manual。
顯示 e-Manual:
在e-Manual中使用下面的按鈕
搜尋
在搜尋結果中選擇一個項目來載入對應的頁面。
已開啟的頁面
在最近看過的主題中選擇一個主題。
立即嘗試
直接進入相應的菜單項目嘗試功能。
連結
直接進入相關對應的e-Manual主題頁面。
初始設定
第一次啟動電視時會顯示初始設定對話方塊。遵循螢幕上的指示完成初始設定程序。您可稍後在
統 > 開始設置功能表中手動執行此程序。
>
設定 > 系
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解決疑難與維護
解決疑難
若電視發生問題,請先檢閱此可能的問題與解決方案。也可檢閱 e-Manual 中的「解決疑難」一節。若沒有適用的解
決疑難提示,請前往「www.samsung.com」並按「支援」或聯絡此手冊封底列出的服務中心。
−− 此 TFT LED 面板是由子像素組成,需要使用精密技術製造。但是,螢幕上可能出現少數明亮像素或暗色像素。這些像
素不會影響產品的效能。
> 設定 > 支援 > 軟件更新 > 立即更新
−− 為了使電視保持在最佳狀態,請升級至最新的軟體。使用電視功能表(
> 設定 > 支援 > 軟件更新 > 自動更新)上的立即更新或自動更新功能。
或
電視不會開啟。
••
確認 AC 電源線正確連接電視和牆上插座。
••
確認牆上插座可以運作,並且電視上的電源指示燈亮起並發出紅色燈光。
••
嘗試按電視上的電源按鈕,確認不是遙控器的問題。若電視已開啟,請參閱下方的「遙控器沒有作用」。
沒有外部裝置的圖像/視頻/音效或是圖像/視頻/音效失真,或電視上顯示「訊號弱或
沒有訊號」,或者找不到頻道。
••
確認與裝置的連接正確並且所有纜線有完全插入。
••
拔除並重新連接電視與外部裝置間的所有纜線。可以的話,試試新纜線。
••
按遙控器上的
••
執行電視自我診斷以判斷問題是否為電視或裝置所造成。(
圖像測試)。
••
如果測試結果為正常,透過拔除每個裝置的電源線然後再次插入來重新啟動連接的裝置。如果問題仍然存在,請參
閱所連接裝置的使用者手冊中的連接指南。
••
如果電視未連接到有線電視或機頂盒,請執行自動調頻搜尋頻道(
按鈕進入節目源,確認已經選擇正確的輸入訊號來源。
>
設定 > 支援 > 自我診斷 > 開始音效測試或開始
>
設定 > 廣播 > 自動調頻)。
遙控器沒有作用。
••
檢查電視上的電源指示燈是否在您按下遙控的開啟按鈕時有閃爍。如果沒有,請更換遙控器的電池。
••
務必以正確的電極(+/–)方向安裝電池。
••
嘗試從 5 英尺到 6 英尺(1.5 ~ 1.8 公尺)的距離將遙控器直接指向電視。
••
如果電視隨附遙控器(藍牙遙控器),確認將遙控器與電視配對。(請參閱 e-Manual。)
有線電視或機頂盒遙控器無法開關電視或調整音量。
••
設定有線電視或機頂盒遙控器,以操作電視。請參閱有線電視或機頂盒使用者手冊,以取得 SAMSUNG 電視的代碼。
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電視設定在 5 分鐘後遺失。
••
電視在商場展示(零售模式)模式。將使用模式變更為家庭使用(家用模式)。(
使用模式 > 家庭使用(家用模式))。
>
設定 > 系統 > 專家設定 >
−− 此功能的實際名稱可能依型號而異。
Wi-Fi 訊號斷斷續續
••
確認電視有連接網絡(
>
設定 > 網絡 > 網絡狀態)。
••
確認 Wifi 密碼輸入正確。
••
檢查電視與數據機/路由器間的距離。該距離不應超過 15.2 公尺。
••
不使用或關閉無線裝置可減少干擾。此外,確認電視和數據機/路由器之間沒有障礙物
(Wi-Fi 訊號強度可能因為設備、無線電話、石牆/壁爐等而減弱)。
單樓層
多樓層
無線路由器
無線中繼器
••
請聯絡您的 ISP 並且要求對方將您的網路電路重設,以重新註冊您的新數據機/路由器和電視的 Mac 位址。
視頻應用程式問題
••
將 DNS 變更為 8.8.8.8。選擇
8.8.8.8 > 確定。
••
選擇
>
>
設定 > 網絡 > 網絡狀態 > IP 設定 > DNS 設定 > 手動輸入 > DNS伺服器 > 輸入
設定 > 支援 > 自我診斷 > 重設 Smart Hub 以進行重設。
什麼是遠端支援?
Samsung 遠端支援服務可透過 Samsung 服務技師以遠端方式提供一對一支援:
••
診斷您的電視
••
為您調整電視設定
••
在您的電視執行出廠重設
••
安裝建議的韌體更新
遠端支援的運作方式
您可以輕鬆讓 Samsung 服務技師遠端查看您的電視。
1. 聯絡 Samsung 服務中心並要求提供遠端支援。
2. 在電視上開啟功能表,然後移至支援 區段。
3. 選擇遠端管理,然後閱讀並同意服務合約。當出現 PIN 畫面時,提供 PIN 碼給客戶服務人員。
4. 然後客戶服務人員將存取您的電視。
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Eco 感應器和螢幕亮度
Eco 感應器會自動調整電視的亮度。此功能會測量室內的光線並自動將電視的亮度最佳化,以減少耗電。如果您要將
> 設定 > 系統 > Eco 解決方案 > Eco 感應器。
其關閉,請移至
−− 如果在較暗的環境下觀看電視時發現螢幕太暗,可能是 Eco 感應器所造成。
−− 請勿讓任何物體擋住感應器,如此可能會降低畫面的亮度。
靜止影像警告
避免在螢幕上播放靜止影像(如 jpeg 圖檔)、靜止影像項目(如電視頻道標誌、螢幕下方的股票或新聞快報等)或
是全景或 4:3 影像格式的節目。如果持續顯示靜止圖像,可能會造成 LED 螢幕的影像烙影,影響影像品質。為降低發
生這種不利影響的風險,請遵循下列建議:
••
避免長時間顯示靜止影像。
••
務必以全螢幕方式顯示所有影像。使用電視的圖像尺寸功能表設定最合適的格式。
••
降低亮度及對比度,以避免產生殘影。
••
使用所有專為減少影像殘留和螢幕烙影現象而設計的各項功能。如需詳細資訊,請參閱 e-Manual。
電視保養
−− 如果電視螢幕上黏有貼紙,在撕下貼紙後仍會有殘膠。觀賞電視前請先清理殘膠。
−− 電視的外部和螢幕可能會在清潔時遭到刮傷。請小心使用軟布擦拭外部和螢幕,以防刮傷。
••
請勿直接在電視上噴灑水或任何液體。任何滲入產品中的液體都
可能導致故障、火災或電擊。
••
關閉電視,然後以超細纖維布料輕輕拭去螢幕上的髒污和指紋。請
以略微沾濕的超細纖維布清潔電視機身或面板。然後使用乾布拭
去水氣。清潔時請勿在表面施加壓力,因為可能造成面板受損。切
勿使用可燃液體(苯、稀釋劑等)或清潔劑。若有頑垢,請在布料
上噴灑少量螢幕清潔劑。
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電視安裝
將電視安裝於牆上
若要將此產品安裝在牆上,請完全遵照製造商建議的方式安裝。若未以正確的方式安裝,則產品可
能會滑動或墜落,因而造成兒童或成人受到嚴重傷害,以及使產品受到嚴重的損毀。
若您的機型提供壁掛架轉接器,則先按照下圖的方式安裝,再安裝壁掛架組。
−− 請參閱 Samsung 壁掛架組隨附的安裝手冊。
若您選擇自行安裝壁掛架,對於因此造成的任何產品損壞或人身傷害,Samsung Electronics 概不負責。
壁掛架轉接器
壁掛架
托架
TV
C
壁掛架轉接器
壁掛架
托架
TV
C
VESA 壁掛架組注意事項和規格
您可以將壁掛架安裝在與地板垂直的實心牆壁上。在將壁掛架安裝於非水泥牆面之前,請先洽詢當地經銷商以取得更
多相關資訊。若安裝在天花板或偏斜的牆面,可能會掉落並導致嚴重的人身傷害。
電視機尺寸(以英吋為單位)
VESA 螺絲孔規格
(A * B)(單位:毫米)
C(毫米)
標準螺絲
數量
55 ~ 65
400 x 400
11
M8
4
繁體中文 - 10
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切勿在電視開啟時安裝壁掛架組。否則可能會因觸電而導致人身傷害。
請勿使用比標準長度長,或與 VESA 標準螺絲規格不相容的螺絲。太長的螺絲可能導致電視機內部損壞。
••
對於不符 VESA 標準螺絲規格的壁掛架,螺絲長度可能根據壁掛架規格而有所不同。
••
請勿將螺絲鎖得太緊。這樣可能會損壞產品或造成產品掉落,導致人身傷害。Samsung 對於這類意外不
負任何責任。
••
若使用非 VESA 或非指定壁掛架,或因消費者未遵守安裝指示而造成的產品損毀或人身傷害,Samsung
不負任何責任。
••
電視安裝傾斜角度勿超過 15 度。
••
將電視機安裝於牆上時,務必由兩人合作進行。
使用纜線導件整理纜線
1
2
使用端子護蓋蓋住連接埠
為電視提供適當的通風
當您安裝電視機時,電視機與其他物品(牆壁、櫥櫃等等)間務必保持至少 10 公分的距離,以確保通風正常。如果
未能保持正常的通風,則可能由於電視內部溫度過高而起火或發生其他問題。
當您使用支架或壁掛架安裝電視時,強烈建議您僅使用 Samsung Electronics 所提供的零件。若使用其他製造商提供的
零件,可能導致產品使用困難,或因產品掉落而造成傷害。
裝上底座
以壁掛架安裝
10 公分
10 公分
10 公分
10 公分
10 公分
10 公分
10 公分
其他警告
−− −由於型號不同,實際的電視機外觀可能與手冊中圖例有所差異。
−− −碰觸電視時請務必小心,因為部分零件可能具有高溫。
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將電視安裝到底座
請確定已取得圖中所示的所有配件,並依照隨附的組裝說明組裝底座。
安全注意事項:將電視固定在牆上
注意:拉、推或攀爬電視可能會導致電視墜落。尤其應禁止兒童攀爬或搖晃電
視,此動作可能造成電視翻倒,導致嚴重傷害或死亡。請遵守本手冊中所有安
全注意事項。若要增強穩定性,您可以購買並安裝如以下所述的防墜裝置。
警告:切勿將電視機放在不穩固的地方。否則電視機可能倒下或掉落,導致人員嚴重受傷或者甚至致
死。只要採取簡單的預防措施即可避免許多傷害,尤其是對於小孩子,例如:
••
使用電視機製造商建議的櫥櫃或底座。
••
僅使用可安全支撐電視機的家具。
••
確保電視機不會超出家具的邊緣而懸空。
••
不將電視機放在較高的家具(例如櫥櫃或書架),並且沒有使用適當的支撐物支撐或固定家具和電視
機。
••
不將電視機放在上有布料或其他材料的家具上。
••
教導孩子攀爬到家具上使用或控制電視機易發生的危險。
如果您現有的電視機要保留並搬動位置,則應適用以上相同措施。
避免電視掉落
1. 使用合適的螺絲,將固定支架牢牢的固定在牆上。確認螺絲已牢固地
鎖到牆上。
−− 根據牆壁類型,您可能需要其他材料,如固定件。
2. 使用合適類型的螺絲,將固定支架牢牢地固定到電視上。
−− 關於螺絲類型,請參考“VESA 壁掛架組注意事項和規格”頁部分
的“標準螺絲”。
−− 您需要使用壁掛架轉接器。
3. 接上固定到電視上的支架,然後使用耐久、耐重的纜繩將支架固定到
牆上,再拉緊纜繩。
−− 將電視安裝至靠近牆面的位置,以防向後方墜落。
−− 接上纜繩使固定在牆面上的支架位在與固定在電視上的支架相同或
更低的高度。
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規格與其他資訊
規格
顯示解像度
3840 x 2160
環境因素
工作溫度
10°C 至 40°C (50°F 至 104°F)
工作濕度
10% 至 80%,無冷凝
存放溫度
-20°C 至 45°C (-4°F 至 113°F)
存放濕度
5% 至 95%,無冷凝
底座旋轉(左 / 右)
0˚
型號名稱
畫面大小(對角線)
UA55KS9800
UA65KS9800
54.6 英吋
64.5 英吋
螢幕彎曲曲率
4200R
音效
(輸出)
60W (左:10W, 右:10W, 低音喇叭: 20W, 高音喇叭: 20W)
尺寸(寬 x 高 x 深)
不帶底座
1226.0 x 713.2 x 93.3 毫米
1443.4 x 835.8 x 109.1 毫米
帶底座
1226.0 x 800.0 x 376.0 毫米
1443.4 x 928.7 x 404.6 毫米
不帶底座
17.9 千克
26.5 千克
帶底座
20.0 千克
28.8 千克
重量
−− 設計與規格可能隨時變更,恕不提前通知。
−− 依型號而定,電視的實際外觀可能與此手冊中的圖解不同。
−− 有關電源供應和耗電量的資訊,請參閱產品隨附的標籤。
降低耗電量
將電視關機後,會進入待機模式。在待機模式中,仍會使用少量電源。為了減少耗電量,請在長時間不使用電視時將
電源線拔掉。
授權
HDMI 及 HDMI High-Definition Multimedia Interface 這兩個用詞,以及 HDMI 標誌皆為 HDMI Licensing LLC 在美國和其
他國家/地區的商標或註冊商標。
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care centre.
Country
HONG KONG
Customer Care Centre
3698 4698
© 2016 Samsung Electronics Co., Ltd. All rights reserved.
KS9800_ZK_BN68-07832B-01_L02.indb
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Web Site
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
-01
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