Samsung | RS68N8941SL | Samsung RS68N8941SL User Manual (SEUK)

Refrigerator
User manual
RS6*N89**
SEUK Free Standing Appliance
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Contents
Safety information
4
Contents
Important safety symbols and precautions:
Severe warning signs for transportation and site
Critical installation warnings
Installation cautions
Critical usage warnings
Usage cautions
Cleaning cautions
Critical disposal warnings
Additional tips for proper usage
Saving Energy Tips
This appliance is intended to be used in household and similar applications such as
Instructions about the WEEE
6
7
8
11
12
17
20
22
23
24
24
25
Installation
26
Refrigerator at a glance
Step-by-step installation
Door removal for entrance
26
28
39
Operations
44
User interface
44
SmartThings53
Recommendations for voice recognition
56
Samsung Family Hub
56
Dispenser panel (applicable models only)
58
Special features
59
Maintenance
66
Handle and care
66
Cleaning68
Replacement69
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Troubleshooting
70
Contents
General70
Do you hear abnormal sounds from the refrigerator?
74
SmartThings76
Samsung Family Hub
77
LCD78
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Safety information
Safety information
• Before using your new Samsung Refrigerator, please read this
manual thoroughly to ensure that you know how to operate the
features and functions that your new appliance offers safely and
efficiently.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental capabilities,
or those who lack experience and knowledge, unless they have
been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
• Warnings and Important Safety Instructions in this manual do not
cover all possible conditions and situations that may occur.
It is your responsibility to use common sense, caution, and care
when installing, maintaining, and operating your appliance.
• Because these following operating instructions cover various
models, the characteristics of your refrigerator may differ slightly
from those described in this manual and not all warning signs may
be applicable. If you have any questions or concerns, contact your
nearest service center or find help and information online at www.
samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your refrigerator. When
this product contains flammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
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Safety information
• In order to avoid the creation of a flammable gas-air mixture
if a leak in the refrigerating circuit occurs, the size of the room
in which the appliance may be sited depends on the amount of
refrigerant used.
• Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer. The room must be 1 m3 in size for
every 8 g of R-600a refrigerant inside the appliance.
The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
• Refrigerant squirting out of the pipes could ignite or cause an eye
injury. When refrigerant leaks from the pipe, avoid any naked
flames and move anything flammable away from the product and
ventilate the room immediately.
- Failing to do so may result in fire or explosion.
Warning; Risk of fire / flammable materials
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Safety information
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses the following safety
symbols.
WARNING
Safety information
Hazards or unsafe practices that may result in severe personal injury,
property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury
and/or property damage.
NOTE
Useful information that helps users understand or benefit from the
refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
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Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are
damaged.
Safety information
- Refrigerant leaking from the pipe work could ignite or cause
an eye injury. If a leak is detected, avoid any naked flames
or potential sources of ignition and air the room in which the
appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant
(R-600a), a natural gas with high environmental compatibility
that is, however, also combustible. When transporting and
installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
• When transporting and installing the refrigerator, do not touch the
water hose on the back side of the refrigerator.
- This may damage the refrigerator and as a result the water
dispenser can not be used.
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Safety information
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place where it
may come in contact with water.
Safety information
- Deteriorated insulation on electrical parts may cause an electric
shock or fire.
• Do not place this refrigerator in direct sunlight or expose it to the
heat from stoves, room heaters, or other appliances.
• Do not plug several appliances into the same multiple power strip.
The refrigerator should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the
voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause a fire
hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
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- There is a risk of electric shock of fire.
Do not use a power cord that has cracks or abrasion damage along
its length or at either end.
Do not bend the power cord excessively or place heavy objects on
it.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy
object on the power cord, insert the power cord between objects,
or push the power cord into the space behind the appliance.
When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or fire.
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• Never unplug your refrigerator by pulling on the power cord.
Always grip the plug firmly and pull straight out from the outlet.
Safety information
- Damage to the cord may cause a short-circuit, fire, and/or
electric shock.
• Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an explosion or
fire.
• Do not install this appliance near a heater or inflammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or fire.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord
hanging down.
- If you connect the power plug upside down, the wire can get
cut off and cause a fire or electric shock.
• Make sure that the power plug is not crushed or damaged by the
back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the
packing materials on his or her head.
• The appliance must be positioned so that the plug is accessible
after installation.
- Failing to do so may result in an electric shock or fire due to
electric leakage.
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Safety information
• Do not install this appliance in a humid, oily or dusty location, in a
location exposed to direct sunlight and water (rain drops).
Safety information
- Deteriorated insulation of electrical parts may cause an electric
shock or fire.
• If any dust or water is in the refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of fire.
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
- This may result in an electric shock, fire, problems with the
product, or injury.
• You need to remove all the protective plastic film before you
initially plug the product in.
• Children should be supervised to ensure that they do not play with
the snap rings used for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap
ring or water tube clip. Keep the snap rings and water tube clips
out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator
before attempting to investigate or repair any part of the
appliance. Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential lightning
attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage from the
refrigerator.
- This may result in an electric shock, fire, explosion, or problems
with the product.
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• Plug the power plug into the wall socket firmly. Do not use a
damaged power plug, damaged power cord, or loose wall socket.
Safety information
- This may result in an electric shock or fire.
• If the power cord is damaged, have it replaced immediately by the
manufacturer or one of its service agents.
• The fuse on the refrigerator must be changed by a qualified
technician or service company.
- Failing to do so may result in an electric shock or personal
injury.
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power
supplies at the rear of the appliance.
Installation cautions
CAUTION
• Allow sufficient space around the refrigerator and install it on a
flat surface.
- If your refrigerator is not level, cooling efficiency and durability
can be declined.
- Keep the ventilation space in the appliance enclosure or
mounting structure clear of obstructions.
• Allow the appliance to stand for 2-3 hours before loading foods
after installation and turning on.
• We strongly recommend you have a qualified technician or service
company install the refrigerator.
- Failing to do so may result in an electric shock, fire, explosion,
problems with the product, or injury.
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Safety information
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
Safety information
- When you open or close the door, the articles may fall and
cause personal injury and/or material damage.
• Do not insert hands, feet or metal objects (such as chopsticks, etc.)
into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in
the freezer with wet hands.
- This may cause frostbite.
• Do not put a container filled with water on the refrigerator.
- If spilled, there is a risk of fire or electric shock.
• Do not keep volatile or flammable objects or substances (benzene,
thinner, propane gas, alcohol, ether, LP gas, and other such
products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in fire or explosion.
• Children should be supervised to ensure that they do not play with
the appliance.
- Keep fingers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you
open the doors if children are in the area.
• Do not put your fingers or children's fingers between the doors.
- Keep fingers out of the left and right door gaps. Be careful
when you open the doors if your fingers are in between the
doors.
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• Do not let children hang on the door or door bins. A serious injury
may occur.
• Do not let children go inside the refrigerator. They could become
trapped.
• Do not insert your hands into the bottom area under the appliance.
Safety information
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientific materials, or
temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not be
stored in the refrigerator.
• Do not place or use electrical appliance inside the refrigerator/
freezer, unless they are of a type recommended by the
manufacturer.
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service center.
• If any dust or water is in Refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of fire.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter inside the
refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or personal
injury.
• Do not overfill the refrigerator with food.
- When you open the door, an item may fall out and cause
personal injury or material damage.
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Safety information
• Do not spray volatile material such as insecticide onto the surface
of the appliance.
Safety information
- As well as being harmful to humans, it may also result in an
electric shock, fire, or problems with the product.
• Never put fingers or other objects into the water dispenser hole,
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such
as flammable sprays, flammable objects, dry ice, medicine, or
chemicals near or inside of the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do
not place a lighted candle in the refrigerator for removing bad
odours.
- This may result in an electric shock or fire.
• Fill the water tank, ice tray and water cubes only with potable
water (mineral water or purified water).
- Do not fill the tank with tea, juice or sports drink, this may
damage the refrigerator.
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance. This may result in an electric
shock, fire, problems with the product, or injury. Do not put a
container filled with water on the appliance.
- If spilled, there is a risk of fire or electric shock.
• Do not use mechanical devices or any other means to accelerate
the defrosting process, other than those recommended by the
manufacturer.
• Do not damage the refrigerant circuit.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
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• Do not put fridge shelf in upside down. Shelf stopper could not
work.
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Safety information
- It may cause a personal injury because of glass shelf drop.
• Keep fingers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you open
the doors if children are in the area.
• If a gas leak is detected, avoid any naked flames or potential
sources of ignition, and air the room in which the appliance is
standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or fire.
Use only the LED Lamps provided by the manufacturer or its
service agents.
Bottles should be stored tightly together so that they do not fall
out.
This product is intended only for the storage of food in a domestic
environment.
Never put fingers or other objects into the water dispenser hole,
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the refrigerator
yourself.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a
standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact
your nearest service center.
- Failing to do so may result in an electric shock, fire, problems
with the product, or injury.
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Safety information
• If the interior or exterior LED lamp has gone out, contact your
nearest service center.
• If the refrigerator emits a burning smell or smoke, unplug the
refrigerator immediately and contact your Samsung Electronics
service center.
Safety information
- Failing to do so may result in an electric or fire hazards.
• Pull the power plug out of the socket before changing the interior
lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difficulty changing a non-LED light, contact a
Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the
Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket firmly.
• Do not use a damaged power plug, damaged power cord or loose
wall socket.
- This may result in an electric shock or fire.
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Usage cautions
CAUTION
• Do not refreeze thawed food.
Safety information
- Frozen and thawed food will develop harmful bacteria faster
than fresh.
- The second thaw will break down even more cells, leaching out
moisture and changing the integrity of the product.
• Do not thaw meat at room temperature.
- Safety will depend on whether the raw product was handled
properly.
• Do not place glass bottles or carbonated beverages into the
freezer.
- The container may freeze and break, and this may result in
injury.
• Use only the ice maker provided with the refrigerator.
• Have the refrigerator’s water supply connected only to a potable
water supply. To operate the ice maker properly, water pressure
of 138 ~ 862 kPa is required. If you will be away from home for a
long period of time (on vacation, for example) and won’t be using
the water or ice dispensers, close the water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long period of
time, (3 weeks or more) empty the refrigerator including the ice
bucket, unplug it, close the water valve, wipe excess moisture
from the inside walls, and leave the doors open to prevent odors
and mold.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the
refrigerator as this can obstruct free air circulation in the
refrigerator compartment.
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Safety information
Safety information
- Wrap food up properly or place it in airtight containers before
putting it into the refrigerator.
- Please observe maximum storage times and expiration dates of
frozen goods.
- There is no need to disconnect the refrigerator from the power
supply if you will be away for less than three weeks. However,
if you will be away for more than three weeks, remove all the
food and ice in the ice bucket, unplug the refrigerator, close the
water valve, wipe excess moisture from the inside walls, and
leave the doors open to prevent odors and mold.
• Service Warranty and Modification.
- Any changes or modifications performed by a 3rd party on this
finished appliance are not covered under Samsung warranty
service, nor is Samsung responsible for safety issues that result
from 3rd party modifications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the
refrigerator can be over cooled. If a cooling period lasts too
long, the water filter may break and cause water leakage.
• Use only the ice-maker provided with the refrigerator.
• Wipe excess moisture from the inside and leave the doors open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply, you
should wait for at least five minutes before plugging it back in.
• When the refrigerator got wet by water, pull out the power plug
and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property
damage.
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• Fill the water tank and ice cube trays with potable water only (tap
water, mineral water, or purified water).
Safety information
- Do not fill the tank with tea or a sports drink. This may damage
the refrigerator.
• Be careful that your fingers are not caught in.
• If the refrigerator is flooded, make sure to contact your nearest
service center.
- There is a risk of electric shock or fire.
• Do not keep vegetable oil in your refrigerator’s door bins. The oil
can solidify, making it foul-tasting and difficult to use. In addition,
the open container can leak and the leaked oil can cause the door
bin to crack. After opening an oil container, it is best to keep the
container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
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Safety information
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
Safety information
- There is a risk of fire or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad
odors.
- This may result in an electric shock or fire.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance,
unplug the power plug and contact your nearest service center.
- Failing to do so may result in an electric shock or fire.
• Use a clean, dry cloth to remove any foreign matter or dust from
the power plug blades. Do not use a wet or damp cloth when
cleaning the plug.
- Otherwise, there is a risk of fire or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox, Chloride for cleaning.
- They may damage the surface of the appliance and may cause a
fire.
• Never put fingers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance
from the wall socket.
- Failing to do so may result in an electric shock or fire.
• Use a clean sponge or soft cloth and a mild detergent in warm
water to clean the refrigerator.
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• Do not use abrasive or harsh cleansers such as window sprays,
scouring cleansers, flammable fluids, muriatic acid, cleaning
waxes, concentrated detergents, bleaches, or cleansers containing
petroleum products on exterior surfaces (doors and cabinet),
plastic parts, door and interior liners, and gaskets.
Safety information
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when they
are cold. Glass shelves and covers may break if exposed to sudden
temperature changes or impacts such as bumping or dropping.
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Safety information
Critical disposal warnings
WARNING
Safety information
• Please dispose of the packaging material from this product in an
environmentally friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are
damaged prior to disposal.
• R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your refrigerator. If this
refrigerator contains flammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals
and door latch so that small children or animals cannot become
trapped inside. Children should be supervised to ensure that they
do not play with the appliance. If trapped inside, a child may get
hurt or suffocate to death.
- If trapped inside, the child may become injury and suffocate to
death.
• Cyclopentane is used in the insulation. The gases in the insulation
material require a special disposal procedure. Please contact your
local authorities in regard to the environmentally safe disposal of
this product.
• Keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could
suffocate.
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Additional tips for proper usage
• In the event of a power failure, call the local office of your electric
company and ask how long the failure is going to last.
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Safety information
•
- Most power failures that are corrected in an hour or two will
not affect your refrigerator temperatures. However, you should
minimize the number of door openings while the power is off.
- Should the power failure last more than 24 hours, remove and
discard all frozen food.
The refrigerator might not operate consistently (frozen contents
can thaw or temperatures can become too warm in the frozen
food compartment) if sited for an extended period of time in a
location where ambient air temperatures are constantly below the
temperatures for which the appliance is designed.
In case of particular foods, keeping it under refrigeration can have
a bad effect on preservation due to its properties.
Your appliance is frost free, which means there is no need
to manually defrost your appliance. This will be carried out
automatically.
Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts, wrap the
frozen food in several layers of newspaper.
Do not re-freeze frozen foods that have thawed completely.
The temperature of two star section (sections) or compartment
(compartments) which have two star symbol ( ) is slightly higher
than other freezer compartment (compartments).
The two star section (sections) or compartment (compartments) is
(are) based on the instruction and/or the condition as delivered.
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Safety information
Saving Energy Tips
Safety information
• Install the appliance in a cool, dry room with adequate ventilation.
Ensure that it is not exposed to direct sunlight and never put it
near a direct source of heat (a radiator, for example).
• Not to block any vents and grilles is recommended for energy
efficiency.
• Allow warm food to cool down before placing it in the appliance.
• Put frozen food in the refrigerator to thaw. You can then use
the low temperatures of the frozen products to cool food in the
refrigerator.
• Do not keep the door of the refrigerator open for too long when
putting food in or taking food out. The shorter the time the door is
open, the less frost build-up you’ll have in the freezer.
• It is recommended to install the refrigerator with clearance to the
back and sides. This will help reduce power consumption and keep
your energy bills lower.
• For the most efficient use of energy, please keep the all inner
fittings such as baskets, drawers, shelves on the position supplied
by manufacturer.
This appliance is intended to be used in household and similar
applications such as
• staff kitchen areas in shops, offices and other working
environments;
• farm houses and by clients in hotels, motels and other residential
type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.
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Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in countries with separate collection systems)
Safety information
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
For information on Samsung’s environmental commitments and
product specific regulatory obligations e.g. REACH visit: samsung.
com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/
data_corner.html
(For products sold in European countries only)
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Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and
to prevent accidents before using it.
WARNING
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•
•
Use the refrigerator only for its intended purpose as described in this manual.
Any servicing must be performed by a qualified technician.
Dispose of the product packaging material in compliance with the local regulations.
To prevent electric shock, unplug the power cord before servicing or replacements.
Refrigerator at a glance
The actual appearance of your refrigerator may differ, depending on the model and the
country.
Installation
10
09
08
04
05
01
02
03
07
06
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01Freezer shelves
02Multipurpose freezer bin
03Dried food and meat storage drawer
04Refrigerator bin
05Refrigerator shelves
06Vegetable drawer
07Multipurpose drawer
08Ice maker bucket *
09Wine rack *
10Dairy bin
* Applicable models only
NOTE
The design of the egg container may differ with the model.
Installation
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Installation
Step-by-step installation
STEP 1 Select a site
Site requirements:
•
•
•
•
•
•
Solid, level surface without carpeting or flooring that may obstruct ventilation
Away from direct sunlight
Adequate room for opening and closing the door
Away from a heat source
Room for maintenance and servicing
Temperature range: between 5 °C and 43 °C
Effective temperature range
The refrigerator is designed to operate normally in the temperature range specified by its
class rating.
Installation
Class
Symbol
Extended Temperate
Ambient Temperature range (°C)
IEC 62552 (ISO 15502)
ISO 8561
SN
+10 to +32
+10 to +32
Temperate
N
+16 to +32
+16 to +32
Subtropical
ST
+16 to +38
+18 to +38
Tropical
T
+16 to +43
+18 to +43
NOTE
The cooling performance and power consumption of the refrigerator may be affected
by the ambient temperature, the door-opening frequency, and the location of the
refrigerator. We recommend adjusting the temperature settings as appropriate.
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Clearance
See the pictures and table below for space requirements for installation.
Depth “A”
B
Recess Handle Type
A
Depth “A”
Bar Handle Type
D
C
716
772
Width “B”
912
Height “C”
1747
Overall Height “D”
1780
(unit: mm)
02
Installation
01more than 50 mm recommended
02165°
03170°
04564 mm
051726 mm
06610 mm
07912 mm
0829 mm (without handle)
091165 mm
01
03
04
05
07
06
08
09
NOTE
The measurements in the above table may differ, depending on the measuring method.
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Installation
STEP 2 Spacing (applicable models only)
1. Open the door and locate the provided
spacer.
2. Unpack the spacer and attach it to the
rear of the refrigerator as shown. It
helps ventilate air to the rear wall and
save power consumption.
STEP 3 Flooring
Installation
• The surface to install the refrigerator
must support a fully loaded refrigerator.
• To protect the floor, put a large piece
of cardboard on each leg of the
refrigerator.
• Once the refrigerator is in its final
position, do not move it unless
necessary to protect the floor. If you
have to, use a thick paper or cloth such
as old carpets along the movement
path.
NOTE
If the refrigerator cannot pass through the entrance due to its size, see the Door removal
for entrance section in the Installation chapter.
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STEP 4 Adjust the levelling feet
CAUTION
• The refrigerator must be levelled on a flat, solid floor. Failing to do so can cause
damage to the refrigerator or physical injury.
• Levelling must be performed with an empty refrigerator. Make sure no food items
remain inside the refrigerator.
• For safety reasons, adjust the front side a little higher than the rear side.
The refrigerator can be levelled using the front legs that have a special screw (leveller) for
levelling purposes. Use a flat-head screwdriver for levelling.
To adjust the height of the freezer side:
Installation
Insert a flat-head screwdriver into the
leveller of the freezer-side front leg. Turn
the leveller clockwise to raise, or turn it
counter clockwise to lower.
To adjust the height of the fridge side:
Insert a flat-head screwdriver into the
leveller of the fridge-side front leg. Turn
the leveller clockwise to raise, or turn it
counter clockwise to lower.
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Installation
STEP 5 Adjust the door height as well as the door gap
To adjust the height of a door
The height of a door can be adjusted using the clamp nut and the height nut on the front
bottom of each door.
1. Open the door to adjust, and locate the
two nuts (A) and (B) on the front bottom
of the door.
B
Installation
A
A
2. With a 19 mm spanner (not provided),
turn the clamp nut (A) clockwise to
loosen. Then, open the door, and do the
following inside the door.
- To raise the door, turn the height nut
(B) counter clockwise.
- To lower the door, turn the height
nut (B) clockwise.
3. When complete, tighten the clamp nut
(A) by turning it counter clockwise.
A
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STEP 6 Connect the water dispenser line (applicable models only)
Parts and tools required
Water line fixer and screws
Coupler
Water line
Water filter lock-clip
Water filter
Check valve
Installation (external dispenser line)
Installation
1. Assemble the water pipe line using
couplers.
2. Close the main water supply, and then
close the water tap.
3. Connect the coupler to the cold water
tap.
CAUTION
• Make sure you connect the coupler to the cold water tap. Connection to the hot water
tap may cause the water filter to be clogged and fail to operate normally.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
• The water line must be repaired by a qualified professional. If you encounter a water
leak, contact a local Samsung service centre or the installer of the water line.
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Installation
STEP 7 Connect to a water source (applicable models only)
CAUTION
• The water line must be connected by a qualified technician.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
To connect the cold water pipe to the water filtering hose
CAUTION
• Make sure the water filtering hose is connected to a cold, potable water source pipe.
Connecting to the hot water pipe may cause the water filter to malfunction.
Installation
1. Shut off the water supply by closing the
main water valve.
1
2. Locate the cold, potable water pipe (1).
A
A
3. Follow the Water Line Installation to
connect to the water pipe.
B
A. Close Main Water pipe
B. No gap
NOTE
New hose-sets supplied with the appliance
are to be used and old hose-sets should
not be reused.
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To connect the water filtering hose to the water line
a
a
1. Loosen and remove the compression
nut (a) from the water line of the
refrigerator, and insert it to the water
filtering hose.
2. Tighten up the compression nut (a) to
connect the water filtering hose and the
water line.
A
3. Open the main water valve and check
for any leaks.
a
03
B
A. Water Line from unit
Installation
B. Water Line from Kit
4. If there are no leaks, dispense about 10
litres of water or dispense the water for
6 - 7 minutes before actually using the
refrigerator to remove impurities inside
the water filtering system.
5. Secure the water line to a sink or a wall
using a clip.
CAUTION
• Do not tighten the water line
excessively. Make sure the water line is
not bent, pinched, or squashed.
• Do not mount the water line on any
part of the refrigerator. This may
damage the refrigerator.
NOTE
If you have to relocate the refrigerator
after connecting the water line, make sure
the joined section of the water line must is
straight.
To repair the water line
CAUTION
The water line must be repaired by a qualified professional. If you encounter a water leak,
contact a local Samsung service centre or the installer of the water line.
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Installation
Reverse osmosis water filtration system
The water pressure of the water supply system to a reverse osmosis water filtration
system must be between 241 kPa and 827 kPa.
The water pressure of the reverse osmosis water filtration system to the refrigerator’s
cold water line must be at least 276 kPa. If the water pressure is below the specified:
• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter
if necessary.
• Refill the water tank in the reverse osmosis system with water.
• If your refrigerator has a water filter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water filter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new filter
Installation
To purchase a new water filter (part type: HAFEX/EXP), contact a local Samsung service
centre.
To mount the water filter into place
1. Attach the lock clips (x2) to appropriate
positions under the sink, for instance.
Then, fix the lock clips firmly using
screws.
CAUTION
Do not mount the water filter on any part
of the refrigerator. This may damage the
refrigerator.
2. Insert the water filter into the upper
and lower clips in the correct direction.
Make sure to check the vertical
direction of the water filter.
NOTE
If the filter is installed horizontally, water
may remain in the filter. Therefore, vertical
installation is recommended.
Water filter replacement (applicable models only)
CAUTION
• Do not use third-party water filters. Use only Samsung-provided or -approved filters.
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• Unapproved filters may leak and damage the refrigerator, causing electric shock.
Samsung holds no responsibility for any damage that may occur from use of third
party water filters.
• The filter indicator turns red as a reminder that lets you know it is time to replace the
water filter.
1. Shut off the main water supply.
2. Connect the water supply line to the
inlet side of the filter to the end.
3. Connect the dispenser line to the outlet
side of the filter.
Installation
4. Check if there is any leak. If not, fix the
lines with the clips.
5. Put the water filter into place and fix it
with the clips.
6. Press and hold Filter Reset for
3 seconds to reset the filter lifecycle.
7. When replacing is complete, flush 10
litres of water (or dispense the water
for 6 - 7 minutes) to remove impurities
from the water line.
CAUTION
When adjusting the length of the water
line tubing, make sure to smooth out the
cut surface at a right angle. This is to
prevent a water leak.
NOTE
• A newly installed filter may cause the water dispenser to spurt water briefly. This is
because air has entered the water line.
• This replacement process may involve the refrigerator to drip water onto the floor. If
this happens, wipe up with dry cloths.
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Installation
STEP 8 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be
slightly chilled, and the motor will run smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 9 Final check
When installation is complete, confirm that:
Installation
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a flat, level surface with a reasonable clearance from the
wall or the cabinet.
• The refrigerator is level and is sitting firmly on the floor.
• The door opens and closes freely, and the interior light turns on automatically when
you open the door.
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Door removal for entrance
If the refrigerator cannot pass through the entrance due to its size, follow these
instructions:
Tools required (not provided)
These tools are used for removing the doors.
Phillips screwdriver
Flat-heat
screwdriver
Socket spanner
(10 mm)
Allen spanner
(5 mm)
Disconnect the water line
Installation
1. From the bottom rear side of the
refrigerator, pull out the water line to
the front.
NOTE
The refrigerator’s water line is a water
circulation line that connects between the
water pipe from the water source and the
hoses from the water filtering system of
the refrigerator.
2. To disconnect the hoses, press and hold
the transparent coupler (A) and detach
the water hose (B).
CAUTION
A
Do not apply excessive force to the
coupler. It may break.
B
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Installation
Detach the doors
CAUTION
The door may fall off or over and damage itself during any of these steps. To prevent an
accident, use extreme caution when performing these steps.
1. Use a Phillips screwdriver to unscrew
the hinge covers (A) on the top of each
door.
A
A
2. Open the doors to loosen the hinges
and remove the hinge covers. Once the
covers are removed, close the doors.
Installation
3. Disconnect the electrical harness.
4. Gently lift the clamp.
NOTE
To prevent damage to the clamp or
injuries, do not lift the clamp forcefully.
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5. Pull the clamp to remove.
6. Open the door by 90 degrees. While
holding the door, remove the hinge.
CAUTION
Installation
If you remove the hinge without holding
the door, the door may fall and cause
injury.
Reconnect the water hoses
Once the refrigerator has passed through the entrance, reconnect the water hoses.
CAUTION
A
A. Centre of transparent coupler
• Make sure the water hoses are
connected with matching colours.
• To prevent water leaks, each water
hose must be inserted fully to the
centre of the transparent coupler.
• After reconnecting the water hoses,
push them under the cabinet and
arrange them on the hook.
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Installation
Reattach the doors
CAUTION
• Before reattaching the doors, make sure all the electrical connectors are properly
connected.
• The freezer door must be reattached before the fridge door.
1. Hold the freezer door and hook to the
hinge at the bottom of the refrigerator.
Installation
2. Put the hinge into its position, and then
insert it into the hole on the door.
3. Insert the clamp in the arrow direction.
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4. Press the clamp as shown.
5. Connect the electrical harness.
Installation
6. Insert the hinge covers with the front
sides first, and then tighten the screws.
Use a Phillips screwdriver for this step.
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Operations
User interface
NOTE
• For more information about other menus and apps available on the Refrigerator app,
see the Online manual of your refrigerator.
• The content of apps and widgets, or their design is subject to change or support may
be discontinued without notice, depending on the content provider’s policy.
• Children's use of the refrigerator's functions, apps, and services must be supervised by
adults.
• Underage transactions with the services must be supervised by adults.
01Home screen
02Soft buttons
01
Operations
02
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01 Home screen
02
01
01 Apps & Widgets
• Tap a desired app or widget to launch
it.
• Tap and hold an app or widget to enter
Edit mode. A grid appears. In Edit mode,
you can drag and drop an app or widget
to a new position on the grid. When you
move the app or widget to a new grid
location, the location turns blue if it is
available. If it is not available, it turns
red.
• You can add an app or widget that has
been removed from the Apps list.
02 Status bar
• Displays the status of various functions.
(Refer to the following Icon descriptions
table.)
Operations
Icon descriptions
Bluetooth ( )
Indicates Bluetooth connection status.
USB ( )
Indicates USB connection status.
NOTE
The refrigerator supports USB memory that is formatted in the
FAT32 or exFAT file systems. NTFS is not supported. Be sure to
convert NTFS to FAT32 or exFAT before use.
Remote Management
( )
Turns on when Remote Management is enabled and running.
Network ( )
Indicates network connection status in 5 levels (Off, 1-4).
Software Update ( )
Indicates the newest version of software has been downloaded
from the server and is ready to update.
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Operations
Notification ( )
Indicates there is a notification message.
Cloud sync ( )
Indicates Family Hub is receiving data from the cloud server.
02 Soft buttons
01
02
03
04
05
06
01Microphone
- Tap to turn on or turn off the
microphone function.
- The microphone icon turns red when
it is turned off.
02Task Manager
- Tap to open the Task Manager.
- See the Task Manager section for
details.
03Home
- Tap to open the Home screen.
04Return
- Tap to return to the previous screen.
05Notification
Operations
- Tap to display the Quick Panel.
06Hide/Show
- Tap to hide or show Soft buttons.
- The Hide/Show button only appears
when an app is active.
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Fridge Manager
To access Fridge Manager, swipe the Home screen to the left, and then tap the Fridge
Manager widget.
• Tap < or > on the bottom of the widget
to move between pages.
• On the first page, you can check the
current temperatures or modes of each
compartment as well as active special
functions.
• Tap the first page to open the Fridge
Manager for detailed settings.
• On the second page, you can check the
filter status.
• Tap the second page to open the Fridge
Settings.
• Tap Buy Filter on the second page
to open the website where you can
purchase a water filter.
Operations
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Operations
The Fridge Manager is a graphical
representation of your refrigerator.
The top half represents the refrigerator
compartment, the bottom left the freezer
compartment, and the bottom right the
Cool Select+. The temperature or mode
settings for each are displayed over each
section.
04
01
Fridge Manager At a Glance
01Temperature
Set or change the temperatures for the
fridge, freezer, and Cool Select+ with
Power mode (Power Cool or Power
Freeze).
Operations
02
03
- Power Cool and Power Freeze
speeds up the cooling and freezing
process at maximum fan speed. The
fridge and the freezer keeps running
at full speed for several hours,
and then returns to the previous
temperature.
- To freeze large amounts of food,
activate Power Freeze for at least
20 hours before putting food in the
freezer.
NOTE
Using Power Cool or Power Freeze
increases power consumption. Make sure
you turn it off to return to the previous
temperature if you do not intend to use it.
02Special Features
Special functions available on this refrigerator are listed with a brief description.
03Fridge Settings
See the next page for details.
04External Conditions
Displays the external (ambient) temperature and humidity.
NOTE
The displayed conditions may differ from the actual temperature and humidity.
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NOTE
Also displayed is the Ice Maker off indicator at the top, center. When the indicator displays
Ice Maker off, the refrigerator's ice maker is turned off.
Ice Maker
Turns the icemaker on and off. Tap and drag the button to turn
on or off. Note that if the ice bucket is full of ice, the refrigerator
does not start making ice when you turn on the icemaker, but
displays the Ice Full indicator on the main screen. If you hold
down the dispenser lever for 5 seconds, the Ice Maker Off status
changes to Making ice.
Dispenser Lock
Turn the Dispenser Lock on or off.
Door Alarm
With the Door Alarm enabled, the door being open displays an
alert with a beep. With the Door Alarm disabled, the door being
open displays just an alert.
Temp. Unit
Switch the scale unit between Celsius and Fahrenheit.
Provides a water filter replacement tutorial and lets you reset
the water filter replacement indicator. Tap to open.
NOTE
Self Check
• After installing the water filter, tap Water Filter, and then tap
Reset. Tapping Reset re-initializes the function that measures
the time remaining until the water filter needs to be replaced
again.
• If you tap the Buy Filter, you will be directed to the website
where you can purchase a water filter.
Operations
Water Filter
Self Check is a self diagnoses function. Tap to open. Tap Start to
run.
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Operations
Settings
Operations
Display
• You can set the screen brightness, wallpapers, auto wake-up,
motion detector, theme, screen timeout, and duration of the screen
saver.
Sound
• Set the volume and equalizer and turn on or turn off the touch
sound.
Wi-Fi
• Turn on or turn off a Wi-Fi connection. The current Wi-Fi network is
listed first in the access point (AP) list.
Bluetooth
• Up to 4 recently paired Bluetooth devices are listed.
• To add a new device when 4 paired devices are listed, first unpair a
paired device from the device list.
• Available devices are Bluetooth-enabled headsets, headphones, and
speakers.
Voice
• You can check the Voice function language, turn on or turn off
Voice wake-up, select Wake Word, register and manage Voice ID,
and check information about Bixby.
Profile
• You can add, edit, or delete a profile.
Security
• Enable or disable restrictions on Family Hub features and apps.
Language
• Select a preferred language. Available languages depend on the
sales region.
Date and Time
• Make sure the Auto update function is on with a proper Wi-Fi
network connection. Open the fridge door and locate the display
reset button on the inner side of the door. Press the button and
press again to reset the display. Then, the date and time will be
synced by the time server.
• You can change the time zone through the Time zone menu.
About Device
• Make sure the Software Update function is on with a proper Wi-Fi
network connection.
• When updates are available, the Update button becomes active.
When updates are complete, the refrigerator restarts automatically.
• Legal information displays the Open Source License Agreement. Tap
the list item to open the Open Source Announcement.
Easy
Connection
• Easy Connection can be used with Samsung Smartphone apps, and
allows you to connect your device to the same home Wi-Fi network
that your smartphone is connected to.
Clean Screen
Mode
• Turn on so you can clean the screen without activating any apps.
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Accessibility
• Set to turn on or off the screen reader function for blind and lowvision users.
Online Manual
• The online manual will walk you through various menus and apps
that the refrigerator provides directly on the display.
Factory Data
Reset
• Tap Reset to restart the refrigerator in Factory Data Reset mode. All
user data will be removed permanently. Data that will be removed
includes account information, memos, photos, and user settings.
CAUTION
Once factory reset is complete, no user data can be recovered.
Remote
Management
• Use Remote Management to allow a service representative to
remotely diagnose problems and provide solutions.
• Remote Management requires a Wi-Fi connection.
• The Remote Management menu does not appear on models that do
not support Remote Management.
Operations
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Operations
Display reset (applicable models only)
If you encounter an abnormal symptom on the display, try resetting the display. This may
solve the symptom.
1. Open the right-side fridge door and
locate the switch cover on the top right
corner of the door.
2. Push up the cover to reveal the power
switch.
3. Turn the switch off and turn it on again.
4. Reinsert the switch cover to the end
until you hear a clicking sound.
Operations
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SmartThings
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”.
Download and install the SmartThings app provided by Samsung Electronics to your smart
device.
NOTE
Operations
• The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0
or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and
Galaxy Note series).
• For improved performance, the SmartThings app is subject to change without notice, or
discontinued support according to the manufacturer’s policy.
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
unstandardized Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identification, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The firewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
• To configure the wireless access point (AP) settings, see the user manual of the AP.
• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and
Soft-AP protocols (IEEE 802.11 n is recommended).
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
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Operations
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the SmartThings app on your phone, then
follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn't appear, tap the + button, then select the device you want to connect
from the list of available devices.
If your device isn't in the list of available devices, tap Supported Devices, select the device
type (Refrigerator), and then select the specific device model.
Follow the instructions in the app to set up your device. Once setup is complete, your
refrigerator will appear as a "card" on your Devices screen.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
Operations
• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the
bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator
page.
• Check the operation status or notifications related to your refrigerator, and change
options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
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Category
Monitoring
Item
Fridge temperature
Displays the current temperature setting of the
fridge.
Freezer temperature
Displays the current temperature setting of the
freezer.
Cool Select+
(FlexZone) settings
Displays the settings of the Cool Select+
(FlexZone).
Self Check
Detects abnormal operations of the
refrigerator.
Energy monitoring
Checks the accumulated power consumption of
the refrigerator for the last 180 days.
Ice making
Functions
You can turn the ice making function on or off,
and check the current settings of the function.
You can also check the status and progress of
ice making.
Power Cool
You can turn Power Cool on or off, and check
the current settings.
Power Freeze
You can turn Power Freeze on or off, and
check the current settings.
Abnormally high
temperature
This alarm is triggered when the fridge, the
freezer, or the Cool Select+ (FlexZone) has
abnormally high temperatures.
Door opening
This alarm is triggered if the fridge or freezer
door or the Cool Select+ (FlexZone) door is left
open for a specific time.
Water filter
replacement
This alarm reminds you that the water filter
must be replaced.
Inside Image
You can view the inside of the refrigerator and
can see if you need to replace food items.
Family Hub App Link
You can connect to the App Store and
download the Refrigerator app.
Operations
Alarms
Description
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Operations
Recommendations for voice recognition
For the voice recognition function, there is a built-in microphone at the top of the
refrigerator’s display. To use the voice recognition function:
• Stand no more than 3 feet (1 meter) from the refrigerator and speak loudly and clearly
towards the built-in microphone.
• Speak at a regular pace. Reduce ambient noises, such as noises from a living-room TV.
NOTE
The voice recognition function may not work if you stand more than 3 feet (1 meter)
away or if you speak too softly.
Samsung Family Hub
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung
Family Hub”. Download and install the Samsung Family Hub app provided by Samsung
Electronics to your smart device.
NOTE
Operations
• The Samsung Family Hub app is designed for Android 4.4 (KitKat) or higher, or iOS
8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note
series).
• For improved performance, the Samsung Family Hub app is subject to change without
notice. Support may be discontinued according to the manufacturer's policy.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identification, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The firewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
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Samsung account
You are required to register your Samsung account to use the Samsung Family Hub app. If
you don’t have a Samsung account, follow the app’s onscreen instructions to create a free
Samsung account.
NOTE
To connect your smartphone and the refrigerator, register your Samsung account in
Settings  Profile.
Item
Description
You can share your schedule with your family.
To Do
You can create and edit a to-do list.
Memo
You can bring a Memo from your refrigerator to your
smartphone or send a Memo from your smartphone to your
refrigerator.
White Board
You can bring a White Board message from your refrigerator
to your smartphone or send a White Board message from your
smartphone to your refrigerator.
Photo
You can send photos from your smartphone to the refrigerator.
View Inside
You can check the inner view of the refrigerator, use different
labels to register item-specific storage periods, and keep track of
them to ensure you use items by their use-by dates.
Shopping List
You can create and edit shopping lists.
Operations
Calendar
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Operations
Dispenser panel (applicable models only)
01
01Water / Lock
02
03
02Cubed Ice
03Crushed Ice
01 Water / Lock (3 sec)
Water
To dispense chilled water, press Water. The corresponding
indicator turns on.
Operations
To prevent use of the dispenser panel buttons and the dispenser
lever, press and hold Water for more than 3 seconds.
Lock
(Dispenser panel /
Dispenser lever)
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
NOTE
The Lock on the dispenser panel does not affect the controls
on the main panel. To lock the main panel, use the Control Lock
function on the main panel.
02 Cubed Ice
Cubed Ice
Press Cubed Ice to dispense cubed ice. The corresponding
indicator turns on.
03 Crushed Ice
Crushed Ice
Press Crushed Ice to dispense crushed ice. The corresponding
indicator turns on.
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Special features
The refrigerator features user-oriented devices that you can use to benefit from.
Water/Ice dispenser (applicable models only)
Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To
dispense chilled water, press Water on the dispenser panel. Put a water glass under the
dispenser, and then push the dispenser lever.
To dispense water with ice
1. With the Ice Maker enabled, press
Cubed Ice or Crushed Ice to select the
ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press Water to select water.
Operations
4. Push the dispenser lever with the
glass. Water will be dispensed from the
dispenser.
NOTE
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1
minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the first 1-2 glasses of
water.
Ice maker (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy filtered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the first 4 to 6 ice cubes into a glass.
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Operations
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the first glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the first 4
to 6 cubes. This ensures that the ice bucket is filled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.
CAUTION
Dispense the ice according to the size of the cup.
• If you dispense excessive amount, ice may fall out on the ground and cause personal
injury.
• Ice may accumulate and block the ice chute.
To fill the water tank (applicable models only)
For first-time use, clean the inner side of
the water tank and dry well.
1. Hold both handgrips on the front of the
tank, and slide out as shown.
Operations
2. Open the front lid (A) of the cover or
the entire cover (B) and fill the tank
with a max of 5 litres water.
CAUTION
A
B
Do not exceed the max line. Water
overflows.
3. Reinsert the water tank and fit into the
dispenser mechanism. Make sure the
front side (with the front lid) of the tank
faces to the front.
CAUTION
• Make sure the water tank fits into the shelf. Otherwise, the water tank may not operate
properly.
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• Do not use the refrigerator without inserting the water tank. This may decrease the
cooling performance.
• Fill the tank only with potable water such as mineral or purified water. Do not use
other liquid.
• Use caution when moving a filled tank. Physical injury may occur if the tank is
dropped.
• Do not try to disassemble the internal pump yourself. If the internal pump is damaged
or disconnected from the water tank, the dispenser does not operate.
For first-time use
• Push the dispenser lever for 10 seconds to emit air from the hoses of the water supply
system.
• Discard the first six glasses of water to remove impurities in the water supply system.
Ice making (applicable models only)
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy filtered water with cubed or crushed ice to your preference.
If ice does not dispense, first check the ice
maker if it makes ice properly.
Operations
To check the ice maker
1. Gently hold the icemaker bucket (B)
with both hands and remove it from the
ice chute (A).
2. Check the icemaker bucket if it contains
ice as appropriate.
A
B
3. Press the button (C) on the bottom of
the ice maker. You will hear a chime
(ding-dong) at the press of the button.
4. You will hear another chime if the ice
maker operates properly.
C
NOTE
If this symptom continues, contact the
water line installer or a local Samsung
service centre.
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Operations
CAUTION
• Do not press the button repeatedly after the ice tray is filled with ice or water. Water
may overflow or ice may be jammed.
• When the refrigerator recovers power supply after a power failure, the icemaker
bucket may contain a mix of melted and jammed ice cubes, resulting in a system
failure. To prevent this, make sure to empty the icemaker bucket before using the
refrigerator.
• To prevent dropping the icemaker bucket, make sure to use both hands when removing
or reinserting the icemaker bucket.
• Do not let children hang on or play with the ice dispenser or the icemaker bucket.
Children may get hurt.
• Do not put fingers or other objects into the dispenser hole or the ice chute. This may
cause physical injury or property damage.
NOTE
Operations
• If you remove the icemaker bucket, the Ice Maker Off indicator will blink.
• Removal of the icemaker bucket does not affect the thermal and mechanical
performance of the refrigerator.
• The declared freezer volume is measured with the freezer guide and the bottom shelf,
after removing the ice maker, upper and lower drawers.
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To secure more storage space (applicable models only)
If you do not use the ice maker and need
more storage space, remove the icemaker
bucket (A). Then, insert the Freezer guide
(Optional) (B) into the icemaker bucket’s
place.
A
B
C
To secure more space, remove the upper
drawer (C), lower drawer (D), and lower
drawer cover (E). Then, insert the provided
bottom shelf (F).
E
NOTE
F
Operations
D
• Removing the drawers does not affect
the temperature or usage of the freezer.
• The declared freezer volume is
measured with the bottom shelf, after
removing the upper drawer, lower
drawer, and lower drawer cover.
For more space, remove the water tank
and use the space to store more items.

²
If you do not use the ice maker and need
more storage space, remove the icemaker
bucket (G). Then, insert the Freezer guide
(Optional) (H) on the ice chute.
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Operations
Icemaker bucket
If you do not dispense ice for an extended
period, ice may form clumps inside the
bucket. If this happens, remove and empty
the icemaker bucket.
1. To remove the icemaker bucket, gently
lift it up and pull out slowly while
holding the handgrips with both hands.
2. Remove and empty the icemaker
bucket.
3. When done, turn the gear handle on the
rear of the bucket by 90°, and then put
the bucket back into position. Make sure
the bucket is inserted properly until you
hear a clicking sound.
4. Press and hold Ice Maker for 3 seconds
to reset the ice maker.
Operations
CAUTION
• Do not apply excessive force to the
bucket cover. The cover may break.
• Do not close the door hard. Water may
spill over the ice maker.
• To prevent injury, make sure to clean
up any ice or water that has fallen on
the floor.
• To prevent accidents or injury, do
not let children play with the water
dispenser or the ice maker.
• Do not put your hand or an object into
the ice chute. This may cause physical
injury or product damage.
NOTE
• If the Ice Maker Off indicator blinks, remove and reinsert the icemaker bucket. Make
sure it is reinserted properly.
• Any sound from the ice maker is normal, which outputs during the ice making process.
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• While the door is open, neither the ice maker nor the water dispenser operates.
Water pressure
If you want to check how much water flows into the ice tray, follow these steps.
1. Remove the ice bucket.
2. Press the button (A) on the bottom of
the ice maker. Normally, the ice tray
fills with water in a few minutes.
A
3. If the water level is lower than
expected, check the water pressure of
the water supply line from the water
source. This is not a system failure.
CAUTION
Operations
• Do not repeatedly press the button on the bottom of the ice maker when the tray is
filled with water. Water may overflow or ice may be jammed.
• Make sure the icemaker bucket is inserted properly. Otherwise, the ice maker will not
operate.
• If there is a power failure, remove the ice tray. Water may flow.
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Maintenance
Handle and care
Shelves (fridge/freezer)
Rear
1
• To remove a shelf, fully open the
corresponding door. Hold the front of
the shelf and gently lift up and slide
out.
• If the door cannot fully open, slide out
the shelf half way to the front and turn
it over to remove.
CAUTION
2
3
• The shelf must be inserted correctly. Do
not insert upside down.
• Glass containers may scratch the
surface of glass shelves.
• Do not insert a shelf in the wine
rack position. This may damage the
refrigerator. (applicable models only)
Door bins
Maintenance
To remove a door bin, hold the front sides
of the bin and gently lift up to remove.
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Drawers
Gently lift up the front of the drawer and
slide out.
Vegetable / Dry drawers
To remove the vegetable drawer from the
fridge or the dry drawer from the freezer.
1. First, remove surrounding multipurpose
drawers if necessary.
Maintenance
2. If your refrigerator is provided with a
cover (A) for the vegetable/dry drawer,
remove the cover. For this, slide out the
cover while holding down the clips on
either side of the cover.
3. Gently pull out the vegetable/dry
drawer.
A
Icemaker bucket
To remove the ice maker bucket, see the Icemaker bucket section on page 64.
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Maintenance
Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning
purposes. They may damage the surface of the refrigerator and cause a fire.
• Do not spray water onto the refrigerator. This may cause electric shock.
• Do not put fingers or other objects into the dispenser hole.
CAUTION
• Do not spray water directly on the LCD display. This may cause fire, electric shock, or
damage.
• Do not scratch the LCD display or speaker. This may cause permanent damage.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Inner-view camera
NOTE
Maintenance
Use a cotton swab or microfiber cloth to
clean the camera on the left-side door of
the fridge.
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Ice / Water dispenser (applicable models only)
NOTE
For hygienic purposes, frequently clean the dispenser area.
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
Rear panel
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
CAUTION
Maintenance
Do not remove the rear panel cover. Electric shock may occur.
Replacement
Lamps
The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a
local Samsung service centre.
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Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
Fridge/freezer is
over-cooling.
Troubleshooting
Interior wall is hot.
Possible causes
Solution
• Power cord is not plugged
in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• We recommend that the gap
between the refrigerator
and nearby walls (or
cabinets) is more than
50 mm.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Do not overload the
refrigerator. Do not allow
food to block vents.
• Temperature control is not
set correctly.
• Set the temperature higher.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
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Odour
Symptom
Refrigerator has
odours.
Possible causes
Solution
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odours.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom
Possible causes
Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Condensation
Symptom
Condensation forms
on the interior walls.
Possible causes
Solution
• Remove the moisture and
• If door is left open, moisture
do not leave a door open
enters the refrigerator.
for extended periods of
time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
Water/ice (dispenser models only)
Symptom
Possible causes
Solution
• Water pressure is too low.
• Make sure the water
pressure is between 20 to
120 psi.
Ice maker makes a
buzzing sound.
• The ice maker function is
activated, but the water
supply to the refrigerator
has not been connected.
• Turn off the Ice maker.
Troubleshooting
Water flow is weaker
than normal.
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Troubleshooting
Symptom
Ice maker does not
make ice.
Possible causes
Solution
• Ice maker has just been
installed.
• You must wait for 12 hours
for the refrigerator to make
ice.
• Freezer temperature is too
high.
• Set the freezer temperature
below -18 °C (0 °F) or -20 °C
(-4 °F) in warm ambient air.
• Dispenser panel Lock is
activated.
• Deactivate dispenser panel
Lock.
• Ice maker is off.
• Turn on the ice maker.
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Ice bucket is not properly
inserted.
• Make sure the ice bucket is
properly inserted.
Ice does not dispense.
• Water line is not connected
properly or water supply is
not on.
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
Troubleshooting
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Symptom
Possible causes
• Water line is not connected
properly or water supply is
not on.
Solution
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
Water does not
dispense.
• Dispenser panel Lock is
activated.
• Deactivate dispenser panel
Lock.
• A third-party water filter
was installed.
• Use only Samsung-provided
or approved filters.
• Unapproved filters may
leak and damage the
refrigerator.
Troubleshooting
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Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
Buzzing!
Clicking!
or Chirping!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
SSSRRR!
Whir!
Troubleshooting
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
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• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes,
causing bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to fill the ice maker, buzzing
sounds may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
Troubleshooting
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Troubleshooting
SmartThings
Symptom
Action
Could not find
“SmartThings” in the
app market.
• The SmartThings app is designed for Android 6.0
(Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later,
and is optimized for Samsung smartphones (Galaxy S and
Galaxy Note series).
The SmartThings app
fails to operate.
• The SmartThings app is available for applicable models only.
• The old Samsung Smart Refrigerator app cannot connect with
Samsung Smart Home models.
The SmartThings app
is installed but is
not connected to my
refrigerator.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If you have not connected your refrigerator to the
SmartThings App after the app was installed, you must make
the connection using the device registration function of the
app.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
An error message
appears when I
try to register my
refrigerator.
• Easy Connection may fail due to the distance from your
access point (AP) or electrical interference from the
surrounding environment. Wait a moment and try again.
The SmartThings
app is successfully
connected to my
refrigerator but does
not run.
• Exit and restart the SmartThings app or disconnect and
reconnect the router.
• Unplug the power cord of the refrigerator, and then plug it in
again after 1 minute.
Troubleshooting
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Samsung Family Hub
Symptom
Action
Could not find
“Samsung Family
Hub” in the app
market.
• The Samsung Family Hub app is available for smartphones
that run Android 4.4 (KitKat) or higher, or iOS 8.0 or higher.
Could not log into the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
Troubleshooting
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Troubleshooting
LCD
Symptom
Action
Cannot connect to my
TV.
• This refrigerator can connect only with Samsung Smart TV
6400 series or higher models released since 2015. Please
check the model name of your TV first.
• Network connections may suffer temporary interruptions.
Turn your TV off, and then try again.
The inner view
picture looks bulged
out or incomplete.
• The edges of the inner view may look bulged out. The
bulging is caused by the convex lens of the camera.
• The inner view may be incomplete due to the blind spots
on the left and right corners or screened depending on the
layout of food items. Make sure to place food items in the
front center.
The displayed
measurement on the
Fridge Manager is not
correct.
• The displayed conditions may differ from the actual
temperature and humidity.
Troubleshooting
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Memo
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NOTE
Hereby, Samsung Electronics, declares that the radio equipment type appliance is in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet
address: The official Declaration of conformity may be found at http://www.samsung.com,
go to Support > Search Product Support and enter the model name.
CAUTION
The 5 GHz WLAN function of this equipment may only be operated indoors. This
equipment may be operated in all EU countries.
Wi-Fi
Bluetooth
Frequency range
Transmitter power (Max)
2412 - 2472 MHz
20 dBm
5120 - 5250 MHz
23 dBm
5250 - 5350 MHz
20 dBm
5470 - 5725 MHz
27 dBm
2402 - 2480 MHz
20 dBm
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
Country
Contact Center
Web Site
UK
0330 SAMSUNG (7267864)
www.samsung.com/uk/support
IRELAND (EIRE)
0818 717100
www.samsung.com/ie/support
DA68-03728A-01
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