Samsung | AX40H5000UW/NA | Samsung JUPITER Air Purifier with 3-Step Filtration System with HEPA Filter, 41 ㎡ User Manual

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This product is RoHS compliant
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AX40H5000TTTT Series
AX40H5001TTTT Series
Air Purifier
user manual
This manual is made with 100% recycled paper.
imagine the possibilities
Thank you for purchasing this Samsung product.
EN DB68-04988A-02
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Product Features
TOTAL AIR CARE!! Purification and sterilization at the same time!!
▶Air
▶ purification via a dual cleaning system with 3-step filtering and ion-sterilization
Improves the indoor air quality through a 3-step filtering system that consists of a Pre filter (removes dust)  HEPA filter
(removes particles)  Deodorization filter (removes harmful gases and odors) and a Virus Doctor that directly emits ions
for sterilization.
▶The
▶ amazing air purification technology of the Virus Doctor
Samsung Electronics' proprietary Virus Doctor emits active hydrogen (H) and oxygen (O2-) ions which combine into
Hydroperoxy Radical (HOO-) surrounding harmful particles floating in the air and destroy the hydrogen connections of the
protein structure.
(Applicable model: AX40H5000✴✴✴)
High-performance purification system
▶Effective
▶
dust collecting
The HEPA filter collects invisible fine particles including dust in the air.
▶Effective
▶
deodorization
The high-performance activated carbon filter quickly removes odor from food and cigarette etc.
▶Virus
▶ Doctor
Emits active hydrogen and oxygen ions to remove floating germs, viruses and allergens from the air.
(Applicable model: AX40H5000✴✴✴)
▶Sensitive
▶
sensor
Each of the dust and odor sensors detects dust and odors, shows the current air pollution level and operates the unit in the
optimal mode.
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Contents
PREPARATION
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Check before use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Check the name of the components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
BASIC OPERATION
Air purification operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Sleep mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Pre filter cleaning alarm function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Integrated HEPA/deodorization filter replacement alarm function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Button lock function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
OTHERS
Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.
charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To
prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these
items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office,
for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product
and its electronic accessories should not be mixed with other commercial wastes for disposal.
For more information on safe disposal and recycling, visit our website www.samsung.com/in or contact our Helpline
numbers - 18002668282, 180030008282.
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Safety precautions
These safety precautions are for owner’s safety and preventions of
property damage. Therefore, please read this manual thoroughly before
using your air purifier.
WARNING
CAUTION
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Follow directions.
Do NOT attempt.
Unplug the appliance.
Do NOT disassemble.
Make sure the machine is grounded to prevent
electric shock.
FOR INSTALLATION
WARNING
Plug the power cord into a wall socket with the power
specifications of the product or higher and use the socket for this
appliance only. Also, do not extend the power cord on your own.
XX
Sharing a wall socket with other appliances using a multi outlet
power strip or extending the power cord may result in electric
shock or fire.
XX
Do not use an electric transformer. It may result in electric shock
or fire.
XX
If the voltage/frequency/rated current condition is different, it
may cause electric shock or fire.
Do not install this appliance near a heater, inflammable material.
Do not install this appliance in a humid, oily or dusty location, in
a location exposed to direct sunlight and water (rain drops). Do
not install this appliance in a location where gas may leak.
XX
Failure to do so may result in electric shock or fire.
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FOR INSTALLATION
CAUTION
FOR POWER SUPPLY
01PREPARATION
The appliance should be installed in a place where the power
cord of the product can be easily pulled out.
XX
Failure to do so may result in electric shock or fire due to electric
leakage.
Install your appliance on a level and hard floor that can support
its weight.
XX
Failure to do so may result in abnormal vibrations, noise, or
problems with the product.
There should at least 5 cm (15 cm or more is recommended) of
space around the appliance.
XX
If space for air intake is not enough, humidification capacity may
decrease.
XX
If the appliance is too near wall side, the wall paper may get
damaged.
When installing the product, make sure that no heavy objects are
on the power cord (or cable).
XX
Failure to do so may result in electric shock or fire.
WARNING
Unplug the product, and then remove foreign substances
(dust, moisture, etc.) of the power plug terminal or power plug
connection part with a dry cloth on a regular basis.
XX
Otherwise, electric shock or fire may occur.
When the product, power plug or power cord is damaged,
contact your nearest service center.
Plug the power plug into the wall socket firmly. Do not use a
damaged power plug, damaged power cord or loose wall socket.
XX
Failure to do so may result in electric shock or fire.
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Safety precautions
When unplugging the product, do not pull the power cord. Grip
the power plug, and then pull the power plug.
XX
Failure to do so may result in electric shock or fire.
Do not pull or excessively bend the power cord. Do not twist
or tie the power cord. Do not hook the power line over a metal
object, place a heavy object on the power cord, insert the power
line between objects, or push the power cord into the space
behind the appliance.
XX
This may result in electric shock or fire.
FOR POWER SUPPLY
CAUTION
When the air purifier will not be used for a long period of time
or during a thunder or lightning storm, disconnect the power
supply.
XX
Failure to do so may result in electric shock or fire.
It is dangerous when the power cable gets damaged, therefore
contact a service center or qualified experts for the repair.
FOR OPERATION
WARNING
If the appliance is flooded, turn off the appliance and contact a
service center.
If the appliance generates a strange noise, a burning smell or
smoke, disconnect the power supply immediately and contact a
service center.
XX
Failure to do so may result in electric shock or fire.
When gases (city gas, profane gas, etc.) leak, do not touch the
power cord. Immediately ventilate the area and contact a service
center or a qualified technician.
XX
Do not use a ventilating fan.
XX
If there is a spark, explosion or fire may occur.
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FOR OPERATION
01PREPARATION
Do not unplug the appliance during operation.
XX
When plugging the appliance in again, flame may occur and it
may result in electric shock or fire.
When a repair is needed, contact the service center.
XX
Failure to do so may result in a product malfunction, water
leakage, electric shock or fire.
Do not touch the power plug or auxiliary power switch with wet
hands.
XX
This may result in electric shock.
Do not apply a force to or pull the product using excessive force.
XX
This may result in fire, injury, or a problem with the product.
After unpacking the air purifier, keep all packaging materials out
of the reach of children.
XX
If a child places a bag over its head, it may suffocate.
Do not insert your fingers or a foreign substances into the air
outlet while product is operating.
XX
Take special care that children do not injure themselves by
inserting their fingers into the product.
WARNING
Do no place an object near the outdoor unit that makes it
possible for children to climb onto the machine.
XX
The child could fall and injure themselves or the product may fall
over and injure the child.
Do not put other foreign materials such as metal into the
product.
XX
This may result in electric shock or injury.
If water has entered the power supply module, unplug the power
cable and dry the product completely before use.
XX
Failure to do so may result in electric shock or fire.
Do not place heavy objects on the product.
XX
Failure to do so may result in a product malfunction or noise.
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Safety precautions
Do not attempt to repair, disassemble, or modify the product
yourself.
XX
Do not use a fuse (such as copper, steel wire, etc.) other than a
standard fuse.
XX
Failure to do so may result in electric shock, fire, a product
malfunction or injury.
If a foreign substance such as water has entered the product,
disconnect the power supply and contact the service center.
XX
Failure to do so may result in electric shock or fire.
FOR OPERATION
CAUTION
Keep a distance of about 2 m from other electric appliances such
as a TV, video or audio device etc.
XX
Failure to do so may result in reduced video quality or noise.
Leave a space greater than 5 cm (15 cm or more is recommended)
between the product and the wall.
XX
This product extracts air at the back to purify the air, therefore,
installing the product in the center of a room may be most
efficient. However, when installing the product against a wall,
allow a distance of at least 5 cm (15 cm or more is recommended)
between the product and the wall.
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FOR CLEANING
01PREPARATION
Do not spray volatile material such as insecticide onto the
product.
XX
As well as being harmful to humans, this may also result in
electric shock, fire or a product malfunction.
Do not tilt or turn the product upside down while the product is
connected to the wall outlet.
XX
Failure to do so may result in a malfunction or fire.
Do not put the product into water.
XX
This may result in a product malfunction.
Do not place the product on the edge of a desk or table.
Do not stand on top of the product or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the product.
XX
This may result in electric shock, fire, a product malfunction or
injury.
Do not operate the product with wet hands.
XX
This may result in electric shock.
WARNING
Do not clean the product by spraying water directly onto it.
Do not use benzene, thinner, acetone or alcohol to clean the
product.
XX
This may result in discoloration, deformation, damage, electric
shock or fire.
Disconnect the power supply and stop the fan operation before
cleaning the product.
XX
Potential risk of electric shock or fire.
FOR CLEANING
CAUTION
Unplug the power plug before cleaning the product.
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Check before use
Installation status
Ensure that the following installation requirements have been satisfied.
▶The
▶ product should be installed on an even, level floor.
▶There
▶ should be no objects blocking the air intake and outlet.
▶The
▶ installation site should be dry and there should be no inflammable substances around it.
▶The
▶ product should be installed at least 5 cm (15 cm is recommended) from the wall.
▶Before
▶
using the product for the first time and when replacing the integrated HEPA/deodorization filter, make sure to
remove the plastic packaging of the filter.
Power plug and power outlet
▶Be
▶ sure to use a dedicated 230 V electrical outlet. (When the power is applied, the product enters the standby state.)
▶Unplug
▶
the power plug if it will not be used for a long period of time.
General information about the product
Be sure to install the filters before using the product and replace the filters when they start emitting a strange odor.
▶This
▶ product is highly efficient for deodorizing household odors such as ammonia, as well as formaldehyde (the main
cause of sick building syndrome), VOCs etc. However, deodorization function of the air purifier is effective when air is
penetrates through the filter. Therefore when there’s excessive odor in your room, ventilate the room first and use the air
purifier afterwards to eliminate remaining odors for more effective deodorization.
▶If
▶you operate the air purifier without the filters, you cannot expect any air purification effect.
▶If
▶the filters are contaminated, the air purification performance will be degraded. If the filters are seriously dirty or emit a
bad odor or the airflow from the product decreases significantly, replace the filters.
Avoid operating the air purification system when cooking food that generates a strong odor such as fish.
▶Otherwise,
▶
the lifetime of the deodorization filter may be significantly decreased and the deodorization filter may become
contaminated by the odor.
▶When
▶ the integrated HEPA/deodorization filter, is contaminated by surrounding odors and the odors can be smelt when
the air purification filter operates, please replace the filter as it has reached its end of life.
Please close the windows and doors when operating the product.
▶Otherwise,
▶
the air purification performance is degraded.
▶The
▶ main noxious gas that cannot be removed: Carbon monoxide (CO)
▶Concentration
▶
level of carbon dioxide may increase if you operate the product for a long time with windows closed.
Therefore, ventilate the room regularly between use. When filter is saturated with just a weak odor, ventilating the room
will help get rid of saturated odor.
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Using the filters
01PREPARATION
▶Before
▶
you use the product for the first time, remove the plastic packaging from the integrated HEPA/deodorization filter.
▶If
▶you operate the air purifier without the filters, you cannot expect any air purification effect.
▶If
▶the filter clean/replacement indicator ( ) blinks, replace the integrated HEPA/deodorization filter.
(The integrated HEPA/deodorization filter removes fine, invisible particles, gas and odor particles from the air. Postponing
the filter clean/replacement on the basis of a visual evaluation is not a desirable plan. The filter clean/replacement cycle
is the maximum usage period of the filter. The actual clean/replacement cycle may vary depending on the operating
environment.)
▶If
▶a strange odor is coming from the product, the airflow from the product becomes weak or the recommended clean/
replacement cycle is reached, make sure to replace the integrated HEPA/deodorization filter.
▶Cleaning
▶
the Pre filter frequently improves the performance of the air purifier and helps keep the indoor air clean.
▶For
▶ the installation order and how to install the filters, refer to the Inserting the filters section in the Cleaning and
Maintenance chapter.
▶Before
▶
replacing the filters, make sure to turn off the power.
Removing the back cover of the product
Hold the left and right edges of the back cover, pull it forward
slightly (①) and then lift it up (②) to separate it.
②
Dust sensor
Odor sensor
①
Mounting the back cover of the product
Insert the hooks of the back cover into the
grooves at the bottom of the main body (①)
and press the edges of the back cover so that it
fits into 8 holes (②) of the main body.
ffIf the hooks of the back cover is not
properly locked into the grooves, back
cover can not be assembled properly.
②
①
Back
cover
Specifications
Model
AX40H5000TTT series
AX40H5001TTT series
Dimensions
(Width × Height × Depth)
362 mm x 478 mm x 213 mm
362 mm x 477 mm x 211 mm
Standard capacity (CA certified)
41 m
41 m2
2
✻✻ The design and specifications of the product are subject to change without notice for product improvement purposes.
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Check the name of the components
Air Purifier
Front view
Air outlet
Output of purified air
Buttons and indicators
Clear part
(Optional)
Air intake
Draws air into the
intake
Rear view
Dust sensor
Detects dust.
Odor sensor
Detects odors.
Back cover
The mounting sequence of the filters and the back cover
HEPA filter
Deodorization
filter
Pre filter
Back cover
Integrated HEPA/deodorization filter
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Buttons on the control panel
Function indicator
Strong mode
Sleep mode
indicator
indicator
Auto mode
Weak mode indicator
Button lock indicator
indicator
Filter clean/replacement indicator
Cleanness indicator
Shows the current cleanness of the air.
01PREPARATION
Control panel buttons
Control panel buttons
NOTE
NOTE
Start/Stop button
To turn the air purifier on or off.
Mode button
To select Auto, Strong, Weak or Sleep mode.
Filter reset button (Touch more than 3 seconds)
To reset the filter cleaning or replacement alarm
Lock button
To set or release the button lock.
• Press the [ ] button on the control panel to start the operation. The indicators show the current operating
mode with the status.
• If you press a button, the corresponding indicator turns on with a ringing sound, indicating that the selected
function is selected.
Cleanness indicator
• Shows the current cleanness of the air through the dust and odor sensors.
• The cleanness indicator operation
(Polluted) Red  Orange  Yellow  Green  Blue (Clean)
• Status of the cleanness indicator may change often or may not change for long time depending on the
surrounding environment. There is no problem with the product.
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BASIC OPERATION
Air purification operation
1
1 Press the
2
button to start the air purifier operation.
▶The
▶ air purifier turns on with a ringing sound.
▶When
▶ the product turns on for the first time, it starts operating in air purification mode (airflow speed: Weak).
▶If
▶the power [ ] is turned off and then on again, the product operates base on the last settings.
▶The
▶ cleanness indicator and the selected function indicator are selected.
2 Press the
button to select an operating mode.
▶Whenever
▶
this button is pressed, the mode changes in following order; Weak  Sleep  Auto  Strong.
▶The
▶ cleanness indicator remains the same and the selected operating mode is turned on.
▶When
▶ the unit is running in Auto mode, the air is automatically kept clean by the air purifier regardless of the surrounding
dust and odors.
▶If
▶Sleep mode is selected, only the Sleep mode indicator is turned on (dimly).
Sleep mode
This mode allows users to sleep comfortably in a pleasant, peaceful environment.
When the air purifier is working, press the [
] button to set Sleep mode.
▶Whenever
▶
this button is pressed, the mode changes in following order; Weak  Sleep  Auto  Strong.
▶The
▶ cleanness indicator is turned off and only the Sleep mode indicator is turned on dimly.
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Pre filter cleaning alarm function
NOTE
• Once the filter clean/replacement indicator is turned on, it remains on until you press and hold the [
for 3 seconds (until hearing a ringing sound) to reset the alarm.
] button
02 BASIC OPERATION
If the filter clean/replacement indicator is turned on while the air purifier is operating, clean the
Pre filter and press and hold the [ ] button for 3 seconds or longer to reset the alarm.
Integrated HEPA/deodorization filter replacement alarm function
If the filter clean/replacement indicator blinks while using the air purifier, replace the integrated
HEPA/deodorization filter and hold the [ ] button for 3 seconds or longer to reset the alarm.
NOTE
• Once the filter clean/replacement indicator blinks, it remains on until you press and hold the [ ] button for 3
seconds (until hearing a ringing sound) to reset the alarm.
• If you replace the filter due to a strange odor before the filter clean/replacement indicator blink, press and hold
the [ ] button for 3 seconds (until hearing a ringing sound) to reset the alarm.
Button lock function
This function prevents the button being pressed by mistake or by children.
The [
] button locks the buttons.
▶The
▶ [ ] button locks the buttons with a ringing sound when it is pressed for 3 seconds or longer.
▶When
▶ the button lock function is selected, none of the buttons work.
▶To
▶ unlock the buttons, press and hold the [ ] button for 3 seconds or longer again. The buttons are unlocked with a
ringing sound.
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OTHERS
Cleaning and maintenance
Cleaning the exterior
▶Dip
▶ a towel in warm water and wring it out before using it to clean the product.
▶Use
▶ a cotton swab to remove dust in the grooves of the exterior panel.
NOTE
• Do not wipe the control panel with an alkali detergent.
• Do not clean the surface of the air purifier with sulfuric acid, hydrochloric acid
or organic solvent (thinner, kerosene, acetone, etc.), or attach a sticker to the
unit. This may damage the surface of the product.
Storing the product
▶If
▶the product is not going to be used for an extended period of time, put it into a box and store it in a dry, indoor site.
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Cleaning the sensor
When the air purifier is not operating, hold the left
and right edges of the back cover, pull it forward
slightly (①) and then lift it up (②) to separate it.
Dust sensor
lens
②
03OTHERS
Dust sensor
Odor sensor
Carefully clean the lens and the odor sensor with a
cotton swap.
①
Odor
sensor
Insert the hooks of the back cover into the grooves at the bottom of the main body (①) and press the edges of the back
cover so that it fits into 8 holes (②) of the main body.
②
①
Back cover
CAUTION
• Do not clean the sensors using volatile substances (alcohol, acetone, etc.). Use only water.
• If the dust sensor lens or the odor sensor is contaminated by a foreign substance (dust), the cleanness indicator
of the air purifier may be stuck in the polluted state. In this case, clean the sensors.
• Clean the sensors at least once every 6 months. However, cleaning period should be different depending on the
operating environment and the operating time. Therefore cleaning should be more often in places with lots of
dusts.
• Cleanness indicator on the control panel may not change from polluted state when the air purifier is operating
in place with heavy dusts or smells that may be beyond its capability.
(In this case, open the window to ventilate, or use the air purifier with appropriate capacity.)
• Do not use any spray type product near the air purifier.
• Turn off the power when cleaning the sensors. If you clean the sensors while the power is on, misdetection may
occur from the sensor and the cleanness indicator may not work properly.
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Cleaning and maintenance
Cleaning the Pre filter
▶If
▶the filter clean/replacement indicator is turned on while the air purifier is operating, clean the Pre filter.
Clean the Pre filter under running water.
• If the filter is very dirty, clean the filter with a
warm neutral detergent solution.
Pull the back cover forward by holding the left and
right edges of the cover. Remove the Pre filter by
pressing down the top clip of the filter with your finger.
Fit the Pre filter into the bottom holes and
then insert the top clip.
Dry the filter completely in the shade.
• When you dry the Pre filter, do not dry it under
direct sunlight.
Insert the hooks of the back cover into the grooves
at the bottom of the main body (①) and press the
edges of the back cover so that it fits into 8 holes
(②) of the main body.
②
NOTE
①
Back
cover
• Clean the Pre filter at least once every two weeks.
However, since the cleaning cycle is determined
by the operating environment and the operating
period, clean the filter more frequently when the air
purifier is operating in a dusty environment.
• When the filter is heavily contaminated with dust,
it is advisable to clean the dust first with a vacuum
cleaner followed by water.
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Replacing the integrated HEPA/deodorization filter
If the filter replacement indicator blinks, do not reuse it after washing it and replace the integrated HEPA/deodorizing filter
immediately.
If there is a strange odor coming from the integrated HEPA/deodorization filter or the air flow from the air outlet becomes too
weak, purchase new integrated HEPA/deodorization filter and replace the old one.
Take out the integrated HEPA/deodorization filter.
Insert the hooks of the back cover into the grooves
at the bottom of the main body (①) and press
the edges of the back cover so that it fits into 8
holes(②).
Insert the new integrated HEPA/deodorization filter
into the main unit and then insert the Pre filter.
• Be sure to wear gloves before replacing the
integrated HEPA/deodorization filter. Otherwise,
the filter may get your hands dirty with impurities.
03OTHERS
Turn off the air purifier, remove the back cover and
then separate the Pre filter by pressing down the
top clip with your finger.
②
①
Turn on the product and press and hold the [ ] button for 3 seconds.
• Once indicator stops blinking and a ringing sound is heard, the unit will return to normal operation.
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Cleaning and maintenance
[Inserting the filters]
Insert the integrated HEPA/deodorization filter into the filter frame and insert the Pre filter.
Deodorization
filter
HEPA filter
Pre filter
Integrated HEPA/deodorization filter
• The HEPA filter effectively removes fine particles as well as cigarette smoke particles from the air.
• The HEPA filter has been treated with an anti-allergen and effectively removes allergens from the air.
• The deodorization filter effectively removes daily odors such as bathroom and food odors.
NOTE
CAUTION
Model name
AX40H5000TTT series / AX40H5001TTT series
Thickness
50 mm
• You can purchase a new filter from a nearby Samsung Electronics service center or electronics mall.
-- Replacement interval of the Integrated filter is between minimum 6 months to maximum 1 year based
on 24 hours of operation per day. (You can use the filter longer if the daily operation hours are shorter.)
Replacement interval varies due to level of air pollution. If there’s heavy dust in the area it will result
heavier accumulation in the filter which will shorten the interval. Filter replacement indicator will be
turned on and notified you when it’s time to replace the filter. However, if the filter is too dirty, or if it
smells, or if you feel the fan speed has gotten gradually weaker, you can replace it even though the filter
replacement indicator has not turned on.
• When you replace the integrated HEPA/deodorization filter, remove the plastic packaging before installing
the filter
• The filter replacement frequency differs depending on the operating mode because the air flow rate is
subject to the operating mode.
• If you replace the filter even though the filter clean/replacement indicator did not blink, press and hold the
[ ] button for 3 seconds (until hearing a ringing sound) to reset the alarm.
• Do not wet the integrated HEPA/deodorization filter. Keep the filters away from moisture while the air purifier is
in use.
• Do not use the air purifier in an area where cooking is done for a long period of time (especially while cooking)
as this will reduce the lifespan and replacement time of the filter. Open the windows to ventilate the room while
cooking. Once cooking is done, close the windows and use the air purifier to remove remaining odors.
• Replacement period of the filter may differ depending on the operating environment.
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Troubleshooting
Before reporting on a problem with your product, please check the
troubleshooting table below.
Checkpoint
•Has the power been cut?
The air purifier •Is the power plug
does not work. unplugged?
Solution
•After checking the power
connection, operate the
product again.
•Insert the power plug into
the wall outlet correctly and
operate the product again.
03OTHERS
Problem
•Is there a problem with the
•Try using another wall power
wall outlet or the power
outlet or power strip.
strip?
The filter
clean/
replacement
indicator
is blinking
continuously.
•Did you reset the alarm by
•After cleaning or replacing a
pressing and holding the
filter, you need to reset the
[ ] button for 3 seconds
alarm by pressing the filter
after cleaning or replacing
reset button.
a filter?
There is a
strange odor.
•Is the Pre filter
contaminated?
•Is there a strange
odor coming from
the integrated HEPA/
deodorization filter?
•Clean the Pre filter.
•Purchase a new integrated
HEPA/ deodorization filter and
replace the old filter with the
new one.
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Troubleshooting
Problem
Checkpoint
•Is the sound like a
hissing sound?
There is a
strange sound
coming from
the product.
•Check whether the
product has been
moved during
operation.
•Check if the product is
horizontally leveled.
•Check if there’s any
foreign substance in
inside of the product.
•Do you hear strange
grinding, or jamming
sound?
Solution
•A hissing noise may be
heard while ions are being
generated. This noise is
normal.
•If you want to turn off the
function, press the [ ]
button.
•If the product is moved
during operation, noise
may occur.
•Before moving the
product, turn off the
product.
•Make sure the product is
horizontally leveled.
•Please contact the
Samsung service center
•Please contact the
Samsung service center.
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Problem
Checkpoint
Solution
•Is there dust or some
•Clean the dust and odor
smelly substance that you
sensors.
cannot locate in the room? •If the indicator stays red even
The cleanness
•Does the color of the
after cleaning the dust and
indicator is
indicator change when the odor sensors and moving the
permanently
unit is moved to a clean
unit to a clean room, it may be
turned on red.
room?
because of a sensor or wiring
•Do you clean the dust and error. In this case, please
contact the service center.
odor sensors regularly?
Although the
cleanness
•Set the mode to Auto mode.
indicator is
When the mode is set to
kept red or
•Is Auto mode selected?
Strong, Weak or Sleep mode,
orange, the
the airflow speed does not
airflow speed
change.
does not
change.
•This indicates that the unit is
The indicator is •Is the Auto mode indicator
out of order. Please contact
odd.
( ) blinking?
the service center.
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