E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model Serial No. Contents Quick Guides Peripherals Using Smart Hub Controlling the TV with a Keyboard or Gamepad 1 Connecting to the Internet 13 Connecting a USB keyboard 1 Using Smart Hub 13 Using the keyboard Editing Channels 2 Running the Edit Channel function 2 Rearranging or deleting channels Connections Entering Text using the On-Screen QWERTY Keypad 14 Using additional functions Smart Features Smart Hub Connecting an Antenna (Aerial) Connecting to the Internet 3 Connecting Internet network Troubleshooting Internet Connectivity Issues 5 Troubleshooting wired Internet connectivity issues 6 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 7 Connecting with an HDMI cable 7 Connecting with a component cable 8 Connecting with a composite (A/V) cable Connecting a Computer 9 Connecting through the HDMI port ― Screen sharing Switching between external devices connected to the TV 10 Changing the input signal 10 Editing external devices 10 Using additional functions Connection Notes! 11 Connection notes for HDMI 12 Connection notes for audio devices 12 Connection notes for computers 12 Connection notes for mobile devices 16 Displaying Home Screen 17 Testing Smart Hub connections 17 Resetting Smart Hub Using a Samsung account 18 Creating a Samsung account 18 Signing in to a Samsung account 18 Deleting a Samsung account from the TV Using the APPS Service 19 Installing and running an app 20 Managing purchased or installed apps Using the e-Manual 22 Launching the e-Manual 22 Using the buttons in the e-Manual Playing pictures/video/music 24 Playing media content 24 Functions on the media content list screen TV Viewing System and Support Viewing Digital Broadcast Information at a Glance Setting the Time and Using the Timer 25 Using the guide 36 Setting the current time 25 Changing the broadcast signal 37 Using the timers 25 Checking digital channel signal info and strength Using the Channel List Editing channels 27 Removing registered channels 27 Editing registered channels Creating a Personal Favourites List 28 Registering channels as favourites 28 Viewing and selecting channels on Favourites lists only Editing a Favourites List Using the Screen Burn Protection 38 Preventing screen burn Using the Energy Saving Functions 38 Reducing the energy consumption of the TV Updating the TV’s Software 39 Updating the TV’s software to the latest version 39 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 40 Checking the TV and connected storage for malicious code 29 Removing channels from a favourites list 40 Scanning viruses in real time 29 Rearranging a favourites list 40 Checking a scanned list 29 Renaming a favourites list TV-Viewing Support Functions Using Other Functions 41 Running the accessibility functions 30 Scanning for available channels 41 Watching TV broadcasts with subtitles 30 Configuring advanced broadcasting settings 42 Adjusting the menu transparency 30 Selecting the broadcast audio language 42 White text on black background (high contrast) 30 Tuning broadcast signals manually 42 Enlarging font (for the visually impaired) 31 Fine-tuning Analogue broadcasts 42 Configuring advanced system settings 44 Restoring the TV to the factory settings 44 Enabling game mode Picture and Sound Adjusting the Picture Quality 32 Choosing a picture mode 32 Configuring advanced picture settings Picture Support Functions 34 Changing the picture size Adjusting the Sound Quality 35 Choosing a sound mode 35 Configuring advanced sound settings Troubleshooting Precautions and Notes Getting Support Supported Resolutions for each of UHD Input Signals 45 Getting support through Remote Management 55 If HDMI UHD Color is set to Off 46 Finding the contact information for service 55 If HDMI UHD Color is set to On 46 Requesting service Diagnosing the TV operation There Is a Problem with the Picture 47 Testing the picture I Can't Hear the Sound Clearly 49 Testing the sound My Computer Won't Connect There Is a Problem with the Broadcast I Can't Connect to the Internet I Have Trouble Launching/Using Apps My File Won't Play Read Before Using Apps Read Before Playing Photo, Video, or Music Files 57 Limitations on use of photo, video, and music files 58 Supported external subtitles 58 Supported internal subtitles 59 Supported image formats and resolutions 59 Supported music formats and codecs 60 Supported video codecs Read After Installing the TV 62 Picture sizes and input signals 63 Installing an anti-theft lock 63 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) I Want to Reset the TV 64 IBM Other Issues 64 MAC 65 VESA DMT Supported Resolutions for Video Signals 66 CEA-861 Buttons and Functions 67 Buttons and functions available while playing multimedia content Licence Using Smart Hub Learn how to set up Smart Hub and run the functions provided by Smart Hub. Connecting to the Internet Settings Network Open Network Settings Connect the TV to the Internet wired or wirelessly. Network Settings Network Type How do you connect to the Internet? Wireless Wired "" The image may differ by the specific model and area. Using Smart Hub Enjoy the multiple functions provided by Smart Hub on a single screen. Source Source "" The image may differ by the specific model and area. "" For more information, refer to "Smart Hub." Editing Channels Learn quickly how to change channel numbers or delete channels. Running the Edit Channel function Live TV Channel List Right directional button Edit Rearranging or deleting channels Live TV Channel List Edit Edit All Channels Change Number or Delete You can rearrange the order of channels or delete channels. To change the order of a channel, select it and then select Change Number. To delete a channel, select it and then select Delete. "" Certain channels are not available depending on the channel type. Connecting an Antenna (Aerial) View broadcasts by connecting an antenna cable to the TV. "" An antenna connection is not necessary if you connect a cable box or satellite receiver. ANT IN (AIR) "" A connection method may differ with the models. Connecting to the Internet Connecting the TV to the Internet gives you access to online services and SMART features. Connecting Internet network Settings Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection LAN "" Use Cat7 (*STP Type) cable for the connection. * Shielded Twist Pair "" The TV will not be able to connect to the Internet if the network speed is below 10Mbps. "" If the LAN cable is connected, accessing the Internet is automatically enabled. Establishing a wireless Internet connection Settings Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. Network Settings Wireless Connection Select your wireless network. Refresh "" The image may differ by the specific model and area. "" If the network you want doesn't appear in the list, select Add Network, and then enter the network's SSID (name) manually. "" Select WPS in the network setup screen and then press the WPS or PBC button on the wireless router. The TV is automatically connected to the Internet. Checking the internet connection status Settings Network Network Status Try Now View the current network and Internet status. Changing the name of the TV on a network Settings Network Device Name Try Now You can change the device name of the TV. This is the name that will appear on mobile devices and computers connected to your network. Troubleshooting Internet Connectivity Issues If you are not able to connect the TV to the Internet, read the information below. Troubleshooting wired Internet connectivity issues After referencing the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning it off and on again. IP auto setting failed 1. Do the following or configure the IP Settings manually. 2. Make sure that the DHCP server is enabled on the router, and reset the router. Unable to connect to the network 1. Check all IP Settings. 2. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in. Connected to a local network, but not to the Internet 1. Make sure that the Internet LAN cable is connected to the router's external LAN port. 2. Check the DNS values in IP Settings. Network setup is complete, but unable to connect to the Internet If the problem persists, contact your Internet Service Provider. Troubleshooting wireless Internet connectivity issues After referencing the following content, troubleshoot the wireless Internet connection issue. If the problem persists, contact your Internet Service Provider. Wireless network connection failed If a selected wireless router is not found, go to Open Network Settings and select the correct router. Unable to connect to a wireless router 1. Check if the router is turned on. If it is, turn it off and on again. 2. Enter the correct password if required. IP auto setting failed 1. Do the following or configure the IP Settings manually. 2. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in. 3. Enter the correct password if required. Unable to connect to the network 1. Check all IP Settings. 2. Enter the correct password if required. Connected to a local network, but not to the Internet 1. Make sure that the Internet LAN cable is connected to the router's external LAN port. 2. Check the DNS values in IP Settings. Network setup is complete, but unable to connect to the Internet If the problem persists, contact your Internet Service Provider. Connecting Video Devices View the TV with a better picture quality by connecting external devices. Connecting with an HDMI cable HDMI IN Connecting with a component cable Connect the component cable to the component input connections of the TV and the component output connections of the device as shown in the image below. Connecting with a composite (A/V) cable Connect the AV cable to the input connections of the TV and the AV output connections of the device as shown in the image below. If you are using the TV's AV input connectors, connect the device's audio output to the TV using a Y connector. Connecting a Computer View the computer monitor or content by connecting a PC or network to the TV. Connecting through the HDMI port ― Screen sharing HDMI IN (DVI) DVI HDMI IN (DVI) HDMI "" When you connect the PC, set the port to PC. For more information about the port settings, refer to "Editing external devices." Switching between external devices connected to the TV Switch between external devices connected to the TV. Changing the input signal Source If you select any of the connected external devices from the screen, you can see the screen of the selected device. On the standard remote control, press the SOURCE button. "" When you turn on devices (Blu-ray players, game consoles, etc.) that are connected to the TV supporting universal remote control through an HDMI cable, a pop-up message appears that either lets you switch to the output of the device or lets you set up universal remote control for the device automatically. Note that this function may not be supported depending on the device. For smooth automatic setup of universal remote control, place the Samsung Smart Remote so that it is close to and facing the TV. "" When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media content listed on the device. Editing external devices You can change the port name for a connected external device or add it to Home Screen. 1. Move the focus to a connected external device. 2. Press the up directional button. Then the following functions can be used. Note that available functions may differ with the port type. ●● Edit: Can change the port name of an external device to an actual usage for easy identification. ●● Add to Home: Can add the port of an external device in Home Screen for quick switching. Using additional functions You can use the following functions in the Source screen. ●● Guide to device connection (Connection Guide). Connection Notes! Read this section before connecting an external device to the TV. "" The number of connectors and their names and locations may vary depending on the model. "" Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may vary depending on the manufacturer. Connection notes for HDMI ●● The following types of HDMI cables are recommended: –– High-Speed HDMI Cable –– High-Speed HDMI Cable with Ethernet ●● Use an HDMI cable with a thickness of 14mm or less. ●● Using a non-certified HDMI cable may result in a blank screen or a connection error. ●● Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications. ●● This TV does not support HDMI Ethernet Channel. Ethernet is a LAN (Local Area Network) built with coaxial cables standardised by the IEEE. ●● Try a cable shorter than 3m to get the best UHD viewing quality. ●● Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your computer graphics adaptor has a DVI port, use an HDMI-to-DVI cable to connect the computer to the TV. For more information, refer to "Connecting a Computer." Connection notes for audio devices ●● For better audio quality, it is a good idea to use an AV receiver. ●● Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn off the TV's speakers, set Sound Output to something other than TV Speaker. ●● An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer. Connection notes for computers ●● For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)." ●● As long as file sharing is activated, unauthorised access may occur. When you do not need to access data, disable file sharing. ●● Your PC and Smart TV must be connected to each other on the same network. Connection notes for mobile devices ●● The mobile device and your Smart TV must be connected with each other in the same network. ●● The video or audio may intermittently stop depending on network conditions. Controlling the TV with a Keyboard or Gamepad Connecting a keyboard or gamepad makes it easier to control the TV. Connecting a USB keyboard Plug the keyboard cable into the USB port. Using the keyboard Button Remote control functions Directional keys Moves the focus Windows key Displays the menu Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 / F2 / F3 / F4 key / / / F5 key Launches the Home Screen F6 key Displays the source screen F7 key Launches the Channel List F8 key Mutes the sound F9 / F10 key Adjusts the volume F11 / F12 key Changes the channel Setting up the keyboard In Settings System Input Device Manager, the following functions can be set. ●● Keyboard Language ●● Keyboard Type ●● Input Language Shortcut Entering Text using the On-Screen QWERTY Keypad Enter text by using the QWERTY keypad. Using additional functions Select ●● on the QWERTY keyboard screen. The following options are available: Recommend text "" This function may not be supported depending on the model or geographical region. ●● Reset recommended text data ●● Predict Next Character (when using direction buttons) ●● Language "" This function may not be supported depending on the country. Smart Hub Learn about Smart Hub and how to use its basic functions. Source Source "" The image may differ by the specific model and area. After pressing the Smart Hub. button on the your remote control, you can surf the web and download apps with "" Some of the Smart Hub services are for pay services. To use a for pay service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using a Samsung account." "" To use this feature, the TV must be connected to the Internet. "" Some Smart Hub features may not be available depending on the service provider, language, or region. "" Smart Hub service outages can be caused by disruptions in your Internet service. "" You can view the entire text of the Terms & Policy by navigating to Support stop using Smart Hub, you can cancel the agreement. Try Now Terms & Policy. If you want to Displaying Home Screen In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can also be moved or deleted in the screen. When you press the button on your remote control, you can use the following functions and features. Settings ●● You can quickly set the frequently used functions. –– Picture Mode You can select the picture mode that provides the best viewing experience. –– Sound Mode You can select a sound mode to optimise your listening experience. –– Sleep Timer You can use this function to automatically shut off the TV after a pre-configured period of time. –– Network You can view the current network and Internet status. –– More ... Displays TV menus. ●● Source You can select an external device connected to the TV. "" ●● For more information about connecting external devices, refer to 'Switching between external devices connected to the TV.' Search You can search the apps or games in Smart Hub services. Removing an item in Home Screen To remove an item in Home Screen, move the focus to item you want to remove, press the down directional button, and then select Remove. Moving an item in Home Screen To move an item in Home Screen, move the focus to item you want to specify a new position, and press the down directional button, and then select Move. Testing Smart Hub connections Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now Self Diagnosis Reset Smart Hub Resetting Smart Hub Settings Support Using a Samsung account Create and manage your own Samsung account. Creating a Samsung account Settings System Samsung Account Create Account Some of the Smart Hub services are for paid services. To use a for paid service, you must have an account with the service provider or a Samsung account. "" You can also create a Samsung account at http://content.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. "" If you want to review the Terms and Conditions, select View Details. "" If you want your account to be protected, select Profile image selection and password entry (High security) in the field below the password field. "" If you want the TV to log you in to your account automatically when you turn the TV on, tick Sign me in automatically. Signing in to a Samsung account Settings System Samsung Account Sign In You can log in the system with a Samsung account after selecting it on the screen. "" To change the sign in method, refer to "Changing and adding information to a Samsung account." Changing and adding information to a Samsung account Settings System Samsung Account Edit Profile "" To change the account information, you must be logged in to your Samsung account. Deleting a Samsung account from the TV Settings System Samsung Account Remove Account "" To remove the account information, you must be logged in to your Samsung account. Using the APPS Service Download and run various apps from Smart Hub. APPS APPS My Apps What's New Most Popular Video Life Plus Entertainment "" The image may differ by the specific model and area. You can enjoy a wide range of content including news, sports, weather, and games by installing corresponding apps on your TV. "" To use this feature, the TV must be connected to the Internet. "" When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ with the region. Installing and running an app Installing an app 1. Move to the desired app to install and then press the Select button. The detailed information screen appears. 2. Select Install If the installation is complete, you can directly run it. "" You can view installed apps on the My Apps screen. "" When the TV's internal memory is insufficient, you can install an app on a USB device. "" You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is disconnected during an app is running, the app is terminated. "" You cannot run the app installed on the USB device on a PC or another TV. Launching an app You can run the selected app on My Apps screen. The icons below appear in the selected apps and indicate the following: ●● : The app is installed on a USB device. ●● : The app has a password. ●● : The app is installed. ●● : The app is required to update. Managing purchased or installed apps On My Apps screen, move the focus to the desired app and then press and hold the Select button. Also, select My Apps Options to manage installed apps. Adding to Home Screen 1. Select My Apps Options Add to Home. 2. Select an app to add. The selected app is added in Home Screen. Moving apps 1. Select My Apps Options Move. 2. Select an app to move. 3. Move the app to the desired direction. 4. Press the Select button. 5. Select Done. Then the movement is finished. "" This function is not available on certain models in specific geographical areas. Removing an app 1. Select My Apps Options Delete. 2. Select an app to delete. 3. Select Delete. Then the selected app is deleted. "" Ensure that the related app data is also removed when you remove an app. Updating apps 1. Select My Apps Options Update. 2. Select an app to update. 3. Press the Select button. Then the app is updated. "" This function is only available when My Apps contains an app that needs updating. Locking and unlocking apps 1. Select My Apps Options Lock/Unlock. 2. Select an app to lock or unlock. 3. Select Done. Then the selected game is locked or unlocked. Automatically updating apps Select My Apps Options Auto Update On. Then you can automatically update apps if needed. If you do not want automatic update, set My Apps Options Auto Update to Off. Rating apps You can rate each app in the detailed information screen. Using the e-Manual Read the manual embedded on your TV. Launching the e-Manual Settings Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. "" Alternatively, you can download a copy of the e-Manual from Samsung's website. "" Words in blue (e.g., Picture Mode) indicate a menu item. Using the buttons in the e-Manual ●● ●● (Search) (Index) ●● (Recent pages) ●● (Try Now): Allows you to access the corresponding menu item and try out the feature right away. ●● (Link): Allows you to access the corresponding reference page. "" The e-Manual cannot be accessed from some menu screens. Playing pictures/video/music Play content saved on external storage devices supported by the TV. Source Samsung USB Samsung USB Filter by : All Sort by : Title Options "" The image may differ by the specific model and area. You can play the media content saved on the storage devices, such as a USB device, mobile device, and camera, in the TV. "" You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer to "Read Before Playing Photo, Video, or Music Files." "" To connect the TV to a computer, refer to "Connecting a Computer." "" Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. Playing media content Playing multimedia content saved on a computer or mobile device 1. Select a device with media content in Source. Then the media content list in the device appears. 2. Select a media content item from the list. Then the content is played. "" For more information about buttons, refer to "Buttons and functions available while playing multimedia content." "" The content may not be played depending on the encoding method or file format. Furthermore, several functions may be restricted. "" The content may not be played smoothly due to the network communication problems. In this case, use a USB device. "" When a USB device is connected to the USB port, a pop-up message appears for easy switch to the media content list on the device. Playing media content saved on a USB device When you connect a USB device to the TV, a connection message appears on the screen. Select Browse. The TV displays a thumbnail list of the media content saved on the USB device, and then select the media content to play from the list. The media content plays. "" To stop playing media contents, press the button. Functions on the media content list screen You can use the following functions on the media content list screen of a storage device. ●● Filter by Filters the media content to display the type of media you want. ●● Sort by Sorts the content list. The sorting methods change depending on the type of content you have selected. ●● Options Deletes or plays the selected media content from the media content list. Viewing Digital Broadcast Information at a Glance The Guide provides an overview of each digital channel's programme lineup. Using the guide Live TV Guide Try Now You can see the daily programme schedules for each broadcaster through the Guide, in which the programme information can be seen and you can watch. In the Guide, you can see only the TV programme schedule after the current time. "" The information in the Guide is for digital channels only. Analogue channels are not supported. "" To view the Guide, you must first set the TV's clock ( Settings System Time Clock). After moving to a desired programme, press and hold the Select button on the remote control. A pop-up window listing the following functions appears. ●● View Details Displays detailed information about a selected programme. Changing the broadcast signal Live TV Channel List After pressing the right directional button on the your remote control, select Aerial to choose Terrestrial. "" This function is not needed if your TV is connected to a cable or satellite box. Checking digital channel signal info and strength Settings Support Self Diagnosis Signal Information Try Now "" If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception. "" This function is only available for digital channels. Using the Channel List Change the channel or checks programmes on other digital channels. Live TV Channel List By using the Channel List, you can change the channel or check programmes on other digital channels while watching TV. On standard remote control, press the CH LIST button. The All screen contains the following icons: ●● : A favourite channel ●● : A locked channel ●● : Channel that is being watched If you press the right directional button on Channel List screen, you can use the following functions: ●● All Displays the channels that have been automatically searched. ●● Favourites Displays favourites list 1 to 5. ●● Category Sorts the list so that it includes channels of a selected genre only. However, Category can only be used channels contain the genre information. ●● Sort Sorts the list by Channel Number or by Name. "" This option is only available on digital channels. Editing channels Remove channels and rename analogue channels. Live TV Channel List Right directional button Edit The Edit Channel screen icons indicate the following: ●● : A favourite channel ●● : A locked channel Removing registered channels To remove a channel, select it, and then select Delete. To remove all channels, select Select All, and then select Delete. Editing registered channels You can access the following options by selecting All ●● Lock or Unlock channels "" ●● If you want to set the password, set Settings Broadcasting Channel Lock to On. Rename channel "" ●● Edit: This option is only available on analogue channels. Change Number "" This function is only available on certain models in specific geographical areas. "" When a channel number is changed, its channel information is not updated automatically. Creating a Personal Favourites List Designate frequently watched channels as favourite channels. Favourite channels are highlighted in the Edit Channel and All screens with the symbol. Registering channels as favourites Live TV Channel List 1. Press the right directional button on your remote control. 2. Select Favourites. 3. Select a desired one of five favourites lists. 4. Move to Edit Favourites. 5. Select a channel to add in the favourites list 6. Select . Then the selected channel is registered in the favourites list. Viewing and selecting channels on Favourites lists only Live TV Channel List 1. Press the right directional button on your remote control. 2. Select Favourites. 3. Select the desired list among five favourites lists on the screen. Then the channels in the selected favourites list appear. "" Only if the favourites list has been registered, the channels of the list can be displayed. Editing a Favourites List Rename and edit favourites lists. Live TV Channel List After pressing the right directional button on the your remote control, select Favourites Favourite 5, and press select button. Edit Favourites screen appears. Favourite 1 ~ Removing channels from a favourites list Select channels in favourite list, and then select button. Rearranging a favourites list Select the channels, and then select Change order. The Change order highlight appears. Press the up/ down arrow buttons to indicate the new location for the channels. Press the Select button to set the channels into their new location. Renaming a favourites list Select favourite list you want to rename, and then select Rename Favourites. Enter a new name using the on-screen keyboard that appears, and then select Done. TV-Viewing Support Functions Use the functions that are supported from digital or analogue channels. Scanning for available channels Settings Broadcasting Auto Tuning Try Now Try Now "" This function is only available on certain models in specific geographical areas. "" If the TV is connected to a cable box or satellite receiver, you do not need to do this. Configuring advanced broadcasting settings Settings Broadcasting Expert Settings Try Now Selecting the broadcast audio language Settings Broadcasting Expert Settings Audio Options This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio Options functions differently for analogue and digital channels. Selecting a Language Settings Broadcasting Expert Settings Audio Options Audio Language "" The available language may differ with the broadcast. Tuning broadcast signals manually Settings Broadcasting Expert Settings Manual Tuning Try Now You can scan for all the channels manually and store the scanned channels in the TV. To stop scanning, select Stop. "" This function is only available on certain models in specific geographical areas. Tuning digital channels Settings Select New TV. Broadcasting Expert Settings Manual Tuning Digital Channel Tuning Search to scan for digital channels automatically and store the scanned channel list in the Tuning analogue channels Settings Broadcasting Expert Settings Manual Tuning Analogue Channel Tuning Select New and configure Programme, Colour System, Sound System, Channel, and Search to scan for analogue channels. Then, select Store to store the scanned channels in the TV. "" This function is only available for analogue broadcasts. Fine-tuning Analogue broadcasts Settings Broadcasting Expert Settings Fine Tune Try Now "" This function is only available for analogue broadcasts. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the picture mode that provides the best viewing experience. ●● Dynamic Makes the picture brighter and clearer in bright viewing environments. ●● Standard Is the default mode suitable for general viewing environments. ●● Natural Reduces eye strain for comfortable viewing experience. ●● Movie Is suitable for watching TV or movies in dark environments. Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: ●● Backlight Try Now ●● Brightness Try Now ●● Contrast Try Now ●● Sharpness Try Now ●● Colour Try Now ●● Tint (G/R) Try Now ●● Apply Picture Settings ●● Digital Clean View Try Now ●● Film Mode Try Now "" ●● ●● This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i). HDMI UHD Color Try Now "" If you set the HDMI connector to On, the TV turns off and then on automatically. "" Each HDMI connector can be individually optimised for HDMI UHD Color. When you connect the TV to the external device that supports only UHD 24 or 30 Hz frequency or any FHD frequency, the HDMI UHD Color function may not be available. In this case, set HDMI UHD Color to Off. "" The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. For more information, refer to "Supported Resolutions for each of UHD Input Signals". HDMI Black Level Try Now "" This function is only available when the input signal, connected to the TV via an HDMI connector, is set to RGB444. ●● Dynamic Contrast Try Now ●● Colour Tone Try Now "" Cool and Standard are only available when Picture Mode is set to Dynamic. "" Colour Tone is only available when the TV is connected to a computer via an HDMI-to-DVI cable. ●● White Balance Try Now ●● Gamma Try Now ●● Colour Space Try Now ●● Reset Picture Try Now Picture Support Functions Configure the picture settings for your TV. Changing the picture size Settings Picture Picture Size Picture Size Try Now You can change the size of the picture displayed on the TV screen. ●● 16:9 Standard ●● Custom ●● 4:3 [[ Do not watch your TV in 4:3 mode for extended periods of time. This action can cause the black bars, which appear at the top, bottom, left, and right sides of the screen in 4:3 mode to "burn in" and appear as temporary or permanent after images on the screen. If the TV is used for commercial or consumer misuse, then the damage to the screen caused by screen "burn in" is not covered by your Warranty. "" Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer to "Picture sizes and input signals." Fitting the picture to the screen Settings Picture Picture Size Fit to screen Try Now "" This function is not available depending on the Picture Size. Adjusting the picture size and/or position Settings Picture Picture Size Zoom/Position Try Now While you are watching a digital channel in Custom, the position cannot be adjusted. "" This function is not available depending on the Picture Size. Adjusting the Sound Quality Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a sound mode to optimise your listening experience. Configuring advanced sound settings Settings Sound Expert Settings Try Now You can personalize the sound quaility, by adjusting the following settings. ●● Balance Try Now ●● Equaliser Try Now ●● HDMI Audio Format Try Now ●● DTV Audio Level ●● Auto Volume Try Now ●● Sound Feedback ●● Reset Sound Try Now "" If you want to use the volume control of a connected source device to control the sound, deactivate Auto Volume. When you use Auto Volume with a source device, the device's volume control may not function properly. Setting the Time and Using the Timer Set the TV's clock, sleep timer, and on/off timer. Setting the current time Settings System Time Try Now You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV anytime. "" The clock must be reset every time the power is disconnected. Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is connected to either an antenna output and is receiving digital broadcasts. "" The accuracy of the time information received may differ with the channel and signal. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through a network connection. This function is only available if Clock Mode is set to Auto and the TV is connected to the Internet though a local area network. "" Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast signals. Setting the clock manually Settings System Time Clock Clock Mode Manual Clock Set Using the timers Using the sleep timer Settings System Time Sleep Timer Try Now You can use this function to automatically shut off the TV after a pre-configured period of time. You can set the timer for 30 minute increments, for up to 3 hours. Turning on the TV using the on timer Settings System Time On Timer Try Now When you set Source to USB, Music or Photo options are available. However, there are some requirements, as listed in the below: –– If the folder that you choose has sub-folders, you can select a sub-folder in the same fashion. –– This function does not work properly if the selected USB device does not contain media contents or a folder has not been specified. –– No slideshow starts if there is only one image file on the USB device. –– Folders with long names cannot be selected. –– Make sure to use different folder names for multiple USB devices. –– Use a USB memory stick or multi-card reader. On Timer may not work with certain battery-powered USB devices, MP3 players, or PMPs because the TV may take too long to recognise the device. Turning off the TV using the off timer Settings System Time Off Timer Try Now Using the Screen Burn Protection Protect the screen from screen burn-in . "" This function is not available on certain models in specific geographical areas. Preventing screen burn Settings System Expert Settings Auto Protection Time Still images can leave burned-in after-images if left on the screen for a long period of time. Select a time setting from the list. If a still image is shown on the screen for longer than the time that you selected, the TV automatically activates the Auto Protection Time function. Using the Energy Saving Functions Reduce the TV's energy consumption. Reducing the energy consumption of the TV Settings System Eco Solution Try Now You can adjust the brightness level of the TV and prevent overheating to reduce overall power consumption. ●● Energy Saving Mode Try Now Allows you to select a brightness setting from the list to reduce the TV's power consumption. ●● Motion Lighting Try Now Adjusts the brightness in response to on-screen movements to reduce power consumption. ●● Auto Power Off Try Now Automatically turns off the TV to prevent overheating if there is no operation for the length of time you specify (4, 6, or 8 hours). Updating the TV’s Software View your TV’s software version and update it if necessary. Settings Support Software Update Try Now Updating the TV’s software to the latest version Settings Support Software Update Update now Try Now "" Save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package. [[ DO NOT turn off the TV’s power until the update is complete. The TV turns off and on automatically after completing the software update. The video and audio settings may be reset to their defaults after a software update. Updating the TV automatically Settings Support Software Update Auto update Try Now "" This function may take a longer time if a different networking function is running concurrently. "" This function requires an Internet connection. "" If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you do not want the TV's software to update itself automatically, set Auto update to Off. Protecting the TV from Hacking and Malicious Code Prevent the TV from hacking and malicious code. Settings System Expert Settings Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when connected to the Internet. Checking the TV and connected storage for malicious code Settings System Expert Settings Smart Security Scan If malicious code is found, the results of the scan will appear on the screen. This result window displays all malicious code found. You can quarantine (isolate) the code from executing. 1. Select all the malicious code to quarantine. 2. Select Isolate. These options relocate the selected malicious code to the Isolated List. "" The Isolated List displays all quarantined malicious codes. Scanning viruses in real time Settings System Expert Settings Smart Security Real-Time Monitoring Smart Security Monitoring Results Checking a scanned list Settings System Expert Settings Using Other Functions View other setup functions. Running the accessibility functions Settings System Accessibility Try Now Watching TV broadcasts with subtitles Settings System Accessibility Subtitle Set Subtitle to On. Then you can watch the programme with the subtitle displayed. "" This function is only available on certain models in specific geographical areas. "" The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the sub-title feature of the DVD or Blu-ray player and the player's remote control. ●● Subtitle Turns on or off the subtitle. ●● Subtitle Mode Sets the subtitle mode. ●● Subtitle Language Sets the subtitle language. "" The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the subtitle feature of the DVD or Blu-ray player and the player's remote control. Selecting the broadcasting subtitle language You can select the default subtitle language. The list of modes may vary depending on the broadcast. ●● Primary Subtitle Language Sets the primary subtitle language. ●● Secondary Subtitle Language Sets the secondary subtitle language. Adjusting the menu transparency Settings System Accessibility Settings Menu Transparency Try Now You can adjust the menu's transparency. "" Setting High Contrast to On automatically switches the menu display mode to opaque. You cannot manually change the Settings Menu Transparency settings. White text on black background (high contrast) Settings System Accessibility High Contrast Try Now You can change major service screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On. Enlarging font (for the visually impaired) Settings System Accessibility Enlarge Try Now You can zoom in the font on the screen. To activate this function, set Enlarge to On. Configuring advanced system settings Settings System Expert Settings Changing the menu language Settings System Expert Settings Language Try Now Expert Settings Change PIN Try Now Setting up a password Settings System The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000. "" If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control to reset the PIN to 0000: VOL(MUTE) → Volume Up → → Volume Down → → Volume Up → . On the standard remote control: MUTE → ( ) (Volume Up) → RETURN → ( )(Volume Down) → RETURN → → RETURN. Checking Notifications Settings System Expert Settings View Notifications Try Now You can view the list of event messages generated by the TV. View Notifications appear on the screen when events such as an update release for an app or Samsung Account login/logout occurs. "" To delete all notifications, select Delete All. Programme Rating Lock Settings Broadcasting Channel Lock Try Now "" This function is dependent on the specific model and area. The Channel Lock blocks programmes with ratings higher than those desired. This is useful for controlling what children watch on TV. This will not function for programmes originating from external sources, such as DVD players or USB files. This PIN is required to watch a blocked programme. "" The Broadcasting is not available in HDMI or Component mode. "" Channel Lock may not be supported depending on your input signal Locking/Unlocking the Control Stick Settings System Expert Settings Control Stick Lock You can control your TV by locking or unlocking the Control Stick. Registering the TV as a DivX-certified device (watching for pay DivX movies) Settings System Expert Settings DivX® Video On Demand Try Now "" Digital Rights Management (DRM) functions as a technical security mechanism to protect the content provider's copyright. "" You can watch free DivX movies without registration. "" Visit the DivX website (http://www.divx.com) and log in to your user account before registering the TV as a DivX-certified device. If you do not have an account, create one. Using the TV as a display model (for retail stores) Settings System Expert Settings Usage Mode Try Now "" For all other uses, select Home Use. "" With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time. Restoring the TV to the factory settings Settings Support Self Diagnosis Reset Try Now "" For more information on Start Setup, refer to the user manual that came with the TV. Enabling game mode Settings Picture Special Viewing Mode Game Mode Try Now You can enable the game mode to optimise the TV's settings for playing video games with a gaming console, such as a PlayStation™ or Xbox™. "" The game mode is not available for normal TV viewing. "" The screen may shake somewhat. "" When the Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically. "" To use a different external device, first disconnect the game console and disable the Game Mode. Getting Support Get help directly from Samsung if you have a problem with your TV. Getting support through Remote Management Settings Support Remote Management Try Now You can use this feature to let Samsung Electronics diagnose your TV remotely when you need assistance with your TV. Set it to On. You will need to read and agree to the service agreement before using this feature. "" This option requires an Internet connection. What Does Remote Service Do? Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely. ●● Diagnose your TV ●● Adjust the TV settings for you ●● Perform a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work? You can easily have a Samsung Tech service your TV remotely: ●● Call the Samsung Contact Centre and ask for remote support. ●● Open the menu on your TV and go to the Support section. ●● Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent. ●● The agent will then access your TV. Finding the contact information for service Settings Support Contact Samsung Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website. "" You can also find information by reading the QR code of the product. Requesting service Settings Support Request Support "" This function is not available in specific models and geographical areas. You can request a service when you encounter a problem with the TV. Select Request Support, and then agree to the terms and conditions for the service request. Select Request Support again, select the item matching the problem that you encountered, and then select Send. Diagnosing the TV operation You can see the output status for video and audio data. In addition, you can configure the settings for broadcasting signal strength and Smart Hub & TV factory resets. Settings Support Self Diagnosis You can check whether the display and sound of the TV are normally output. In addition, you can configure the settings for Smart Hub and TV factory reset. There Is a Problem with the Picture When the TV has trouble with the picture, these steps may help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Try Now Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. The Start Picture Test displays a high definition picture you can examine for flaws or faults. The problem Flickering and Dimming Component Connections/Screen Colour Try this! If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode). If the colour on your Samsung television screen is not correct or the black and white colours are off, run Start Picture Test ( Settings Support Self Diagnosis Start Picture Test). If the test results indicate that the problem is not caused by the TV, do the following: ●● Confirm that the video input connectors are connected to the correct external device video output connectors. ●● Check the other connections as well. If the TV is connected to an external device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper connectors. Screen Brightness If the colours on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first. Settings Picture Expert Settings menu and adjust the Backlight, ●● Select Contrast, Brightness, Sharpness, Colour, and Tint (G/R) settings. Unwanted Powering Off If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer ( Settings System Time Sleep Timer) has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time. If the Sleep Timer has not been enabled, see if Auto Power Off ( Settings System Eco Solution Auto Power Off) has been enabled and disable them. Problems Powering On If you are having problems powering on your Samsung television, there are a number of things to check before calling the service department. Confirm that the TV's power cord is connected correctly at both ends and that the remote control is operating normally. Make sure that the antenna cable is firmly connected. If you have a cable/ satellite box confirm that it is plugged in and turned on. Unable to find a Channel If your TV is not connected to a cable box or satellite box, run Auto Tuning ( Settings Broadcasting Auto Tuning). The problem Try this! Store displays are all tuned to digital, HD (high definition) channels. The TV image does not look as good as it did in the store. If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality. Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel that is broadcasting true HD content. ●● Cable/Satellite Subscribers: Try HD channels from the channel lineup. ●● Terrestrial Antenna Connection: Try HD channels after running the Auto Tuning function. Adjust the cable/satellite box's video output resolution to 1080i or 720p. The compression of video content may cause picture distortions, especially in fast moving pictures from sports programmes and action movies. The picture is distorted. A weak or bad quality signal can cause picture distortions. This is not an issue with the TV. Mobile phones used close to the TV (within 1m) may cause noise in analogue and digital channels. The colour is wrong or missing. The colour is poor or the picture is not bright enough. There is a dotted line on the edge of the screen. If you’re using a Component connection, make sure that the Component cables are connected to the correct jacks. Incorrect or loose connections may cause colour problems or a blank screen. Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, and Colour settings. See if Energy Saving Mode ( Saving Mode) has been enabled. Try resetting the picture. ( Picture) Settings Settings System Picture Eco Solution Energy Expert Settings Reset Change Picture Size to 16:9 Standard. Change the cable/satellite box resolution. "" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. "" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. "" If the problem persists, check the signal strength or refer to the external device’s user manual. I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. The problem There is no sound or the sound is too low at maximum volume. Try this! Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.) connected to your TV. If you are using an external device, check the device’s audio output option. (For example, you may need to change your cable box’s audio option to HDMI if the box connected to your TV is using an HDMI cable.) The picture is good but there is no sound. To listen to the computer sound, connect the external speaker to the computer’s audio output connector. If your TV has a headphone jack, make sure there is nothing plugged into it. Reboot the connected device by disconnecting and then reconnecting the device’s power cable. Make sure that the audio cable is connected to the correct audio output connector on the external device. The speakers are making an odd sound. For antenna connections, check the signal information. A low signal level may cause sound distortions. Run Start Sound Test ( Test). Settings Support Self Diagnosis Start Sound My Computer Won't Connect When the TV has difficulties connecting to a PC, these steps may help resolve the problem. The problem The "Mode Not Supported" message appears. The video is OK but there is no audio. Try this! Set your PC’s output resolution so it matches a resolution supported by the TV. If you are using an HDMI connection, check the audio output setting on your PC. If you are using an HDMI-to-DVI cable, a separate audio cable is required. There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem “Weak or No Signal” displayed in TV mode/cannot find channel. Try this! Select selected. Source to confirm that the correct input source has been If the TV is not connected to a cable or satellite box, run Auto Tuning to search for channels ( Settings Broadcasting Auto Tuning). Confirm that the coaxial cable is securely connected to the TV. The TV is not receiving all channels. There are no subtitles with digital channels. The picture is distorted. Run Start Setup ( Settings System Start Setup) or Auto Tuning ( Settings Broadcasting Auto Tuning). If you are using an antenna, verify it is positioned correctly and the all the connections are secure. Go to Subtitle ( Settings change the Subtitle Mode. System Accessibility Subtitle) and Some channels may not have subtitle data. The compression of the video content may cause picture distortions. This is especially true with fast moving pictures from sports programmes and action movies. A weak signal can cause picture distortions. This is not a problem with the TV. The picture quality is low. Select high definition (HD) channels or programmes. I Can't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem The TV cannot connect to your network or apps (for Internet compatible models only). Try this! Make sure the TV has a network connection ( Network Status). Settings Network Contact your Internet service provider. Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner. Use a wireless repeater to get an instant boost in your wireless signal strength. The wireless network signal is too weak. Place the repeater halfway between your wireless router and your TV. The most common wireless technology, 802.11g (wireless-G), operates at a frequency of 2.4 GHz. This frequency is widely used by many cordless phones, microwave ovens, baby monitors, garage doors, and other wireless devices. Reduce interference by not using or turning off wireless devices that use the 2.4 GHz frequency. Instead, use devices that communicate via the 5.0 GHz frequency. The wireless network connection failed. The software update over the Internet has failed. Confirm your wireless modem/router is on and connected to the Internet. Check the network connection status ( Status). Settings Network If the TV is not connected to a network, connect to a network. The upgrade stops if you already have the latest software version. Network I Have Trouble Launching/Using Apps When apps aren't working, these steps may help resolve the problem. The problem Try this! I launched an app, but it's in English. How can I change the language? My application is not working. Languages supported by the app may be different from the user interface language. The ability to change the language depends on the service provider. Check with the service provider. Refer to the Help section on the application service provider's website. My File Won't Play When apps aren't playing, these steps may help resolve the problem. The problem Some files can't be played. Try this! This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files. I Want to Reset the TV Initialise the settings to factory defaults. Reset Path Description Reset Settings Settings Support Self Diagnosis Reset Reset Picture, Sound, Broadcasting, and all other settings, except for the network settings, default settings. Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications. Other Issues Use these procedures to resolve other issues which may occur. The problem The TV is hot. The picture won’t display in full screen. Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. Children watching TV need constant adult supervision to prevent them from touching the TV. This heat, however, is not a defect and does not affect the TV's functionality. HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen. The "Mode Not Supported" message appears. The output resolution of the attached device is not supported by the TV. Check the TV's supported resolutions and adjust the external device’s output resolution accordingly. The Subtitles item in the TV menu is greyed out. You cannot select the Subtitle menu if you have selected a source connected to the TV via HDMI or Component. To view subtitles, turn on the external device's subtitle function. The TV smells of plastic. This smell is normal and will dissipate over time. The Signal Information option under Self Diagnosis isn't activated. Verify that the current channel is a digital channel. The Signal Information is only available for digital channels. The TV is tilted to the side. Remove the base stand from the TV and reassemble it. The stand is wobbly or crooked. Make sure the indicator arrows on the stand and stand holder are properly aligned. The remote control or voice does not work. The TV ships with protective stickers covering some of the sensors. Make sure all of the stickers have been removed. The problem The Broadcasting option has been deactivated. The settings are lost after 5 minutes or every time the TV is turned off. Try this! Broadcasting is only available when the Source is set to TV. The Broadcasting menu cannot be accessed while you watch TV using a cable box or satellite receiver. If the Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes. Change the Usage Mode ( Mode) to Home Mode. Settings System Expert Settings Usage "" The actual name of this function may differ depending on the model. Check the cable connections and reconnect them. There is an intermittent loss of audio or video. Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If you are mounting the TV to a wall, we recommend using cables with 90-degree connectors. There are small particles on the TV's bezel. This is part of the product’s design and is not a defect. The TV is making a popping noise. The expansion and contraction of the TV's outer casing may cause a popping noise. This does not indicate a product malfunction. The TV is safe to use. The TV is making a humming noise. Your TV utilises high-speed switching circuits and high levels of electrical current. Depending on the TV's brightness level, the TV may seem slightly noisier than a conventional TV. Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements. Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund. Supported Resolutions for each of UHD Input Signals Check the Supported Resolutions for UHD Input Signal reception. ●● Resolution: 3840 x 2160p, 4096 x 2160p "" The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. If HDMI UHD Color is set to Off Frame rate (fps) Colour Depth / Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 50 / 60 8 bit - - - O Colour Depth / Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0 8 bit O O O O 10 bit - - O O 12 bit - - O O If HDMI UHD Color is set to On Frame rate (fps) 50 / 60 Read Before Using Apps Read this information before using Apps. ●● Due to the product characteristics featured on the Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Some Smart Hub features may also require additional peripheral devices or membership fees. Visit http://www.samsung.com for more information on specific device information and content availability. Services and content availability are subject to change without prior notice. ●● Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the service provider for any reason. ●● Application services may be provided in English only and available content may differ with the area. ●● For more information about applications, visit the applicable service provider's website. ●● An unstable Internet connection may cause delays or interruptions. In addition, applications may terminate automatically depending on the network environment. If this occurs, check your Internet connection and try again. ●● Application services and updates may become unavailable. ●● Application content is subject to change by the service provider without prior notice. ●● Specific services may differ with the version of the application installed on the TV. ●● An application's functionality may change in future versions of the application. If this occurs, run the application's tutorial or visit the service provider's website. ●● Depending on the service provider's policies, certain applications may not support multitasking. Read Before Playing Photo, Video, or Music Files Read this information before playing contents saved on external devices. Limitations on use of photo, video, and music files Try Now ●● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the One Connect's or TV's USB port. The TV may not be able to recognise the USB device or read the files on the device if it is connected to the TV via a USB extension cable. Do not disconnect the USB device while transferring files. ●● When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an external hard drive with its own power adapter. ●● Certain digital cameras and audio devices may not be compatible with the TV. ●● If there are multiple USB devices connected to the TV, the TV might not be able to recognise some or all the devices. USB devices that use high-power input should be connect the USB [5V, 1A] port. ●● The TV supports the FAT, exFAT, and NTFS file systems. ●● After sorting files in the Folder view mode, the TV can display up to 1000 files per folder. If the USB device contains more than 8,000 files and folders, however, some files and folders might not be accessible. ●● The PTP (Picture Transfer Protocol) connection mode is available only for digital cameras. If you connect a smartphone or tablet to the TV using PTP mode, the TV will not recognise it. ●● Certain files, depending on how they were encoded, may not play on the TV. ●● Certain files are not available depending on the model. Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG-4 Timed text MP4 TTML in smooth streaming MP4 SMPTE-TT Text MP4 SMPTE-TT PNG MP4 Supported image formats and resolutions File extension Format Resolution *.jpg JPEG (Baseline) 15360x8640 *.jpeg JPEG (Progressive) 1920x1080 *.png PNG 4096x4096 *.bmp BMP 4096x4096 *.mpo MPO 15360x8640 Supported music formats and codecs File extension Format Codec Note *.mp3 MPEG MPEG1 Audio Layer 3 MPEG4 AAC *.flac FLAC FLAC Supports up to 2 channels *.ogg OGG Vorbis Supports up to 2 channels *.m4a *.mpa *.aac Supports up to 10 Pro 5.1 channels. *.wma WMA WMA WMA lossless audio is not supported. Supports up to the M2 profile. *.wav *.mid *.midi *.ape *.aif *.aiff *.m4a wav wav midi midi Supports type 0 and type 1. Seek is not supported. Supports USB device only. ape ape AIFF AIFF ALAC ALAC Supported video codecs File format Container *.avi *.mkv *.asf *.wmv *.mp4 AVI *.mov MKV *.3gp ASF *.vro MP4 *.mpg 3GP *.mpeg MOV *.ts FLV *.tp VRO *.trp VOB *.mov PS *.flv TS *.vob SVAF Video codecs Resolution H.264 BP/MP/HP 1920x1080 HEVC (H.265 - Main L5.1 ) 4096x2160 Frame rate (fps) 60 Bitrate (Mbps) 60 100 Divx 3.11 / 4 / 5 / 6 40 AC3 MPEG4 SP/ASP EAC3 Window Media Video v9(VC1) MPEG2 Audio codecs 45 1920X1080 30 80 LPCM ADPCM(IMA, MS) AAC HE-AAC WMA MPEG1 MPEG(MP1,MP2,MP3) DTS (Core) *.svi G.711(A-Law, μ-Law) *.m2ts H 263 Sorrenson *.mts 40 vorbis *.divx *.webm WebM VP8 1920x1080 30 20 *.rmvd RMVB RV8/9/10 (RV30/40) 1920x1080 30 40 RealAudio 6(cook) Other restrictions ●● Codecs may not function properly if there is a problem with the content. ●● Video content does not play or does not play correctly if there is an error in the content or container. ●● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●● If the Index Table is has an error, the Seek (Jump) function will not work. ●● When playing video over a network connection, the video may not play smoothly because of data transmission speeds. ●● Some USB/digital camera devices may not be compatible with the TV. ●● HEVC codec is only available in MKV/MP4/TS containers. Video decoders ●● H.264 FHD is supported up to Level 4.1. (does not support FMO/ASO/RS) ●● H.264 UHD is supported up to Level 5.1. ●● HEVC FHD is supported up to Level 4.1, and HEVC UHD is supported up to Level 5.1. ●● VC1 AP L4 is not supported. ●● All video codecs excluding WMV v7, v8, MSMPEG4 v3, MVC, and VP6: Below 1280x720: 60 frame max Above 1280x720: 30 frame max ●● GMC 2 or above is not supported. ●● Supports SVAF Top/Bottom, Side by Side, and Left/Right view sequence type (2ES) only. ●● Supports BD MVC specs only. Audio decoders ●● WMA 10 Pro supports up to 5.1 channels. Supports up to the M2 profile. WMA lossless audio is not supported. ●● QCELP and AMR NB/WB are not supported. ●● Vorbis is supported for up to 5.1 channels. ●● Dolby Digital Plus is supported for up to 5.1 channels. ●● The DTS LBR codec is only available for MKV/MP4/TS containers. ●● The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ by the codec. Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals The Picture Size setting is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change it. Input signal Picture size Component 16:9 Standard, Custom, 4:3 Digital channel (720p) 16:9 Standard, Custom, 4:3 Digital channel (1080i, 1080p) 16:9 Standard, Custom, 4:3 Digital channel (3840 x 2160p @ 24/30Hz) 16:9 Standard, Custom Digital channel (3840 x 2160p @ 50/60Hz) 16:9 Standard, Custom Digital channel (4096 x 2160p) 16:9 Standard, Custom HDMI (720p) 16:9 Standard, Custom, 4:3 HDMI (1080i, 1080p) 16:9 Standard, Custom, 4:3 HDMI (3840 x 2160p) 16:9 Standard, Custom HDMI (4096 x 2160p) 16:9 Standard, Custom USB (720p) 16:9 Standard, Custom, 4:3 USB (1080i/p @ 60Hz) 16:9 Standard, Custom, 4:3 USB (3840 x 2160p @ 24/30Hz) 16:9 Standard, Custom USB (3840 x 2160p @ 60Hz) USB (4096 x 2160p @ 24/30/60Hz) 16:9 Standard, Custom "" Auto may not work properly depending on the input signals. Installing an anti-theft lock ●● An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy to carry and then thread it through the TV's lock slot. The lock is sold separately. ●● The method of using an anti-theft lock may differ for each TV model. Refer to the lock's user manual for more information. "" This function is only available on certain models in specific geographical areas. Read before setting up a wireless Internet connection Precautions for wireless Internet ●● This TV supports the IEEE 802.11a/b/g/n/ac communication protocols. Samsung recommends using IEEE 802.11n. Video files stored on a device connected to the TV via Home Network may not play back smoothly. "" IEEE 802.11 ac communication protocol is not available on certain models. ●● To use wireless Internet, the TV must be connected to a wireless router or modem. If the wireless router supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network. ●● Select a channel that is not currently in use for the wireless router. If the channel set for the wireless router is currently being used by another device, the result is usually interference and/or a communications failure. ●● Most wireless networks have an optional security system. To enable a wireless network's security system, you need to create a password using characters and numbers. This password is then needed to connect to a security-enabled AP. Wireless security protocols ●● The TV only supports the following wireless network security protocols. –– Authentication Modes: WEP, WPAPSK, WPA2PSK –– Encryption Types: WEP, TKIP, AES ●● In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. ●● If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number). WPS automatically configures the SSID and WPA key settings. ●● The TV cannot connect to non-certified wireless routers. Read Before Connecting a Computer (Supported Resolutions) Check these Supported Resolutions before connecting a computer to the TV. ●● When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz. ●● Choosing a resolution not included in the tables can result in a blank screen or just the power indicator turning on. ●● Refer to the user manual of your graphics card for compatible resolutions. IBM Resolution (Dots x lines) 720 x 400 Display format Horizontal frequency (KHz) Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) 70 Hz 31.469 70.087 28.322 -/+ Display format Horizontal frequency Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) MAC Resolution (Dots x lines) (KHz) 640 x 480 67 Hz 35.000 66.667 30.240 -/- 832 x 624 75 Hz 49.726 74.551 57.284 -/- 1152 x 870 75 Hz 68.681 75.062 100.000 -/- VESA DMT Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) 640 x 480 60 Hz 31.469 59.940 25.175 -/- 640 x 480 72 Hz 37.861 72.809 31.500 -/- 640 x 480 75 Hz 37.500 75.000 31.500 -/- 800 x 600 60 Hz 37.879 60.317 40.000 +/+ 800 x 600 72 Hz 48.077 72.188 50.000 +/+ 800 x 600 75 Hz 46.875 75.000 49.500 +/+ 1024 x 768 60 Hz 48.363 60.004 65.000 -/- 1024 x 768 70 Hz 56.476 70.069 75.000 -/- 1024 x 768 75 Hz 60.023 75.029 78.750 +/+ 1152 x 864 75 Hz 67.500 75.000 108.000 +/+ 1280 x 720 60 Hz 45.000 60.000 74.250 +/+ 1280 x 800 60 Hz 49.702 59.810 83.500 -/+ 1280 x 1024 60 Hz 63.981 60.020 108.000 +/+ 1280 x 1024 75 Hz 79.976 75.025 135.000 +/+ 1366 x 768 60 Hz 47.712 59.790 85.500 +/+ 1440 x 900 60 Hz 55.935 59.887 106.500 -/+ 1600 x 900RB 60 Hz 60.000 60.000 108.000 +/+ 1680 x 1050 60 Hz 65.290 59.954 146.250 -/+ 1920 x 1080 60 Hz 67.500 60.000 148.500 +/+ Supported Resolutions for Video Signals Check the Video Signal reception. CEA-861 Resolution (Dots x lines) Display format Horizontal frequency (KHz) Vertical frequency Clock frequency (Hz) (MHz) Polarity (horizontal / vertical) 720(1440) x 576i 50 Hz 15.625 50.000 27.000 -/- 720(1440) x 480i 60 Hz 15.734 59.940 27.000 -/- 720 x 576 50 Hz 31.250 50.000 27.000 -/- 720 x 480 60 Hz 31.469 59.940 27.000 -/- 1280 x 720 50 Hz 37.500 50.000 74.250 +/+ 1280 x 720 60 Hz 45.000 60.000 74.250 +/+ 1920 x 1080i 50 Hz 28.125 50.000 74.250 +/+ 1920 x 1080i 60 Hz 33.750 60.000 74.250 +/+ 1920 x 1080 24 Hz 27.000 24.000 74.250 +/+ 1920 x 1080 25 Hz 28.125 25.000 74.250 +/+ 1920 x 1080 30 Hz 33.750 30.000 74.250 +/+ 1920 x 1080 50 Hz 56.250 50.000 148.500 +/+ 1920 x 1080 60 Hz 67.500 60.000 148.500 +/+ 3840 x 2160 24 Hz 54.000 24.000 297.000 +/+ 3840 x 2160 25 Hz 56.250 25.000 297.000 +/+ 3840 x 2160 30 Hz 67.500 30.000 297.000 +/+ 3840 x 2160 50 Hz 112.500 50.000 594.000 +/+ 3840 x 2160 60 Hz 135.000 60.000 594.000 +/+ 4096 x 2160 24 Hz 54.000 24.000 297.000 +/+ 4096 x 2160 25 Hz 56.250 25.000 297.000 +/+ 4096 x 2160 30 Hz 67.500 30.000 297.000 +/+ 4096 x 2160 50 Hz 112.500 50.000 594.000 +/+ 4096 x 2160 60 Hz 135.000 60.000 594.000 +/+ Buttons and Functions Read this information when you playing multimedia content. "" The available buttons and functions may differ with content. Buttons and functions available while playing multimedia content You can press the Select button while viewing multimedia content to display available options. The options disappear when you press the button. ●● Pause / Play or Start Pauses or plays the multimedia content. You can use the following functions when the video is paused. "" –– ●● With the video paused, the TV does not play audio. Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by selecting the or button. To increase the rewind or forward speed in slow mode up to 3 times, select the button repeateldy. To return to normal speed, select the button. Previous / Next Views the previous or the next the multimedia content. ●● Rewind / Fast Forward Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times faster than normal, select the button repeatedly. To restore the normal playback speed, select the button on the screen. ●● Repeat Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly. ●● Shuffle Plays the music in random order. ●● Picture Off Plays the multimedia content files only with the screen off. It's only available in music mode. ●● Rotate left / Rotate right Rotates the photo left or right direction. ●● Zoom Zooms the photo in by up to a factor of 4. ●● Fit to screen Fits the photo to the screen. ●● Background Music Play the background music while the TV displays photos with the background music. ●● Options "" The available options may differ by model and content. Function Description Slideshow Speed Sets the slideshow speed. Slideshow Effect Applies transition effects to the slide show. Plays background music while the TV displays photos. Background Music "" The music files must be saved in the same USB device as the photo files. "" To pause the background music, select Background Music on playback screen. Controls video subtitles. ●● Subtitles: Turns the subtitles on or off. ●● Language: Sets the caption language. ●● Sync: Adjusts the synchronisation when the video and the subtitles are not synchronised. Subtitles ●● Reset Sync: Resets the subtitle synchronisation adjustment to 0. ●● Size: Changes the font size of the subtitles. ●● Encoding: Displays a list of encoding languages. Allows you to change the encoding language when subtitles are displayed incorrectly. ●● Edge Type: Adjusts a position of texts and subtitles edge. ●● Edge Color: Changes a colour of subtitles edge. Audio Language This function is only available if the video supports multi-track sound. Information Displays detailed information about the current multimedia content. Licence Allow to use an intellectual property rights. This DivX Certified® device can play DivX® HD video files (including .avi, .divx). Download free software at www.divx.com to create, play and stream digital videos. To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu. This DivX Certified® device can play DivX® HD video (including .avi, .divx). DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license. Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English.