Samsung | UN88KS9810F | Samsung 88'' SUHD 4K Curved Smart TV KS9810 Series 9 Quick start guide

USER MANUAL
9 SERIES
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com/register
Model_________________Serial No._______________________
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
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Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV.
CAUTION
Class II product: This symbol indicates that a safety
connection to electrical earth (ground) is not
required.
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
AC voltage: Rated voltage marked with this symbol
is AC voltage.
This symbol indicates that high voltage is present
inside. It is dangerous to make any kind of contact
with any internal part of this product.
DC voltage: Rated voltage marked with this symbol
is DC voltage.
This symbol indicates that this product has included
important literature concerning operation and
maintenance.
Caution. Consult instructions for use: This symbol
instructs the user to consult the user manual for
further safety related information.
• The slots and openings in the cabinet and in the back
or bottom are provided for necessary ventilation. To
ensure reliable operation of this apparatus and to
protect it from overheating, these slots and openings
must never be blocked or covered.
NN Do not place this apparatus in a confined space,
such as a bookcase or built-in cabinet, unless
proper ventilation is provided.
NN Do not place this apparatus near or over a radiator
or heat register, or where it is exposed to direct
sunlight.
NN Do not place vessels (vases etc.) containing water
on this apparatus, as this can result in a fire or
electric shock.
• Do not expose this apparatus to rain or place it
near water (near a bathtub, washbowl, kitchen
sink, or laundry tub, in a wet basement, or near a
swimming pool, etc.). If this apparatus accidentally
gets wet, unplug it and contact an authorized dealer
immediately.
• This apparatus uses batteries. In your community,
there might be environmental regulations that require
you to dispose of these batteries properly. Please
contact your local authorities for disposal or recycling
information.
• Do not overload wall outlets, extension cords, or
adaptors beyond their capacity, since this can result in
fire or electric shock.
• Power-supply cords should be placed so that they are
not likely to be walked on or pinched by items placed
upon or against them. Pay particular attention to
cords at the plug end, at wall outlets, and at the point
where they exit from the appliance.
• To protect this apparatus from a lightning storm, or
when left unattended and unused for long periods of
time, unplug it from the wall outlet and disconnect
the antenna or cable system. This will prevent damage
to the set due to lightning and power line surges.
• Before connecting the AC power cord to the
DC adaptor outlet, make sure that the voltage
designation of the DC adaptor corresponds to the
local electrical supply.
• Never insert anything metallic into the open parts of
this apparatus. This may cause a danger of electric
shock.
• To avoid electric shock, never touch the inside of this
apparatus. Only a qualified technician should open
this apparatus.
• Be sure to plug in the power cord until it is firmly
seated. When unplugging the power cord from a wall
outlet, always pull on the power cord's plug. Never
unplug it by pulling on the power cord. Do not touch
the power cord with wet hands.
• If this apparatus does not operate normally - in
particular, if there are any unusual sounds or smells
coming from it - unplug it immediately and contact an
authorized dealer or service center.
• Be sure to pull the power plug out of the outlet if
the TV is to remain unused or if you are to leave the
house for an extended period of time (especially when
children, elderly, or disabled people will be left alone
in the house).
NN Accumulated dust can cause an electric shock,
an electric leakage, or a fire by causing the power
cord to generate sparks and heat or by causing
the insulation to deteriorate.
• Be sure to contact an authorized Samsung service
center for information if you intend to install
your TV in a location with heavy dust, high or low
temperatures, high humidity, chemical substances,
or where it will operate 24 hours a day such as in an
airport, a train station, etc. Failure to do so may lead to
serious damage to your TV.
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• Use only a properly grounded plug and wall outlet.
NN An improper ground may cause electric shock or
equipment damage. (Class l Equipment only.)
• To turn off this apparatus completely, disconnect it
from the wall outlet. To ensure you can unplug this
apparatus quickly if necessary, make sure that the
wall outlet and power plug are readily accessible.
• Store the accessories (batteries, etc.) in a location
safely out of the reach of children.
• Do not drop or strike the product. If the product is
damaged, disconnect the power cord and contact a
Samsung service center.
• To clean this apparatus, unplug the power cord from
the wall outlet and wipe the product with a soft,
dry cloth. Do not use any chemicals such as wax,
benzene, alcohol, thinners, insecticide, air fresheners,
lubricants, or detergents. These chemicals can
damage the appearance of the TV or erase the printing
on the product.
Internet security
Samsung takes a number of steps to protect its
Internet-compatible Smart TVs against unauthorized
incursions and hacking. For example, certain sensitive
communications between the TV and the Internet
servers are encrypted. In addition, the TV’s operating
system has adopted controls to prevent the installation
of unauthorized applications.
Although we take steps to protect your Smart TV and
personal information, no Internet-connected device or
transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV,
secure your Internet connection, and minimize the risk
of unauthorized access. These steps are listed below:
• When Samsung releases software updates to improve
the security of your TV, you should promptly install
these updates. To automatically receive these
updates, turn on Auto Update in the TV's menu
(Support > Software Update > Auto Update). When an
update is available, a popup message appears on the
TV screen. Accept the software download and update
by selecting YES when prompted. Take steps to secure
your wireless router and network. Your router's
manual should provide additional details about how to
implement the following measures:
‐‐ Secure your wireless router's management settings
with a unique password to prevent unauthorized
changes to security related settings.
• Do not expose this apparatus to dripping or splashing.
• Do not dispose of batteries in a fire.
• Do not short-circuit, disassemble, or overheat the
batteries.
• There is danger of an explosion if you replace the
batteries used in the remote with the wrong type of
battery. Replace only with the same or equivalent
type.
• WARNING - TO PREVENT THE SPREAD OF
FIRE, KEEP CANDLES AND OTHER ITEMS
WITH OPEN FLAMES AWAY FROM THIS
PRODUCT AT ALL TIMES.
• Use care when touching the TV after it has been on for
some time. Some parts can be warm to the touch.
• State of California Proposition 65 Warning
NN WARNING - This product contains chemicals
known to the State of California to cause cancer
and birth defects or other reproductive harm.
‐‐ Implement standard encryption (e.g., WPA2
encryption) on your wireless router to secure your
wireless network signal.
‐‐ Secure access to your wireless network with a hardto-guess password.
‐‐ Confirm your router's firewall setting is enabled (if
so equipped).
‐‐ Make sure that all your Internet-connected devices
are behind your network's firewall.
‐‐ If your router or modem has a standby mode
button, use it to disconnect your home network
from the Internet when it is not in use.
• Use strong passwords for all your Internet accounts
(Netflix, Facebook, Skype, etc.). If your TV has a
camera, recess the camera into the TV's bezel
when it is not in use. Recessing the camera makes it
inoperative.
• If any unexpected messages appear on your TV screen
requesting permission to link a device or enable a
remote session, do NOT accept.
• Do not visit suspicious web sites and do not install
any suspicious programs. We recommend that users
install only those authorized apps provided by
Samsung through Samsung Smart Hub.
Figures and illustrations in this User Manual are
provided for reference only and may differ from the
actual product appearance. Product design and specifications may change without notice.
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Contents
1. Initial Setup
2. The Samsung Smart Remote
3. The e-Manual
4. Troubleshooting and Maintenance
8
Troubleshooting
9
What is Remote Support?
10 Eco Sensor and screen brightness
10 Still image warning
10 Caring for the TV
5. Specifications and Other Information
11 Specifications
13 Licenses
6. TV Installation
14 Mounting the TV on a wall
15 Providing proper ventilation for your TV
16 Safety Precaution: Securing the TV to the
wall to prevent falling
FCC and Warranty Information
1. Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. During Initial Setup, your TV pairs
with the Samsung Smart Remote, connects to your home network, implements Smart Hub agreements, links to the
source of your live TV signal, and sets up control of your cable or satellite box.
Using the TV Controller (UN65KS9800 / UN78KS9800)
You can turn on the TV with the TV controller button at the bottom of the TV, and then use the Control Menu. The
Control menu appears when the button is pressed while the TV is On. For more information about its usage, refer to
the figure below.
Control menu
: Power Off
: Volume Up
: Channel Up
: Volume Down
: Channel Down
: Source
TV controller / Remote control sensor
Press: Move
Press & Hold (2 Seconds): Select
–– After 5 seconds without any control, the Control menu will
disappear.
The TV controller is located on the bottom of the TV.
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Using the TV Controller (UN88KS9810)
You can use the TV Controller on the back of the TV instead of the remote control to control most of the functions
of your TV. While watching TV or cable TV, you can change the channel or adjust the volume by pressing the Control
Stick. When using Smart Hub, the TV's menu, or selecting a source, move the Control Stick up, down, left, or right to
move the cursor. Press the Control Stick to select or activate the item highlighted by the cursor.
Control menu
: Home
: Source
: Settings
: Power Off
: Return
Control Stick
The Control Stick is located on
the lower left corner of the back
of the TV.
w/v: Changes the volume.
</>: Changes the channel.
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2. The Samsung Smart Remote
(Power): Press to turn the TV on or off.
(Voice recognition): Runs Voice Interaction. Press the button, say a voice
command, and then release the button to run Voice Interaction. When
pressed once, the guide to Voice Interaction appears.
123 (Number pad): When pressed, a number strip appears on the bottom of
the screen. Select numbers and then select Done to enter a numeric value.
Use to change the channel, enter a PIN, enter a ZIP code, etc.
EXTRA: While watching content, press to display extra information from
the content provider.
Directional pad (up/down/left/right): Moves the focus and changes the
values seen on the TV's menu.
Select: Selects or runs a focused item. When pressed while you are watching content, detailed program information appears. When pressed again,
you can select or run any of the functions displayed.
(Return): Returns to the previous menu. When pressed for 1 second
or more, the running function is terminated. When pressed while you are
watching a program, the previous channel appears.
(Play/pause): When pressed, the playback controls appear. Using these
controls, you can control the media content that is playing.
(Smart hub): Returns to the Home Screen.
VOL (Volume): Move the button up or down to adjust the volume.
To mute the sound, press the button. When pressed for 1 second or more,
the Accessibility Shortcuts menu appears.
CH (Channel): Move the button up or down to change the channel. To see
the Guide screen, press the button.
Pairing the TV to the Samsung Smart Remote
When you turn on the TV for the first time, the Samsung Smart Remote
pairs to the TV automatically. If the Samsung Smart Remote does not pair
to the TV automatically, point it at the remote control sensor of the TV, and
then press and hold the buttons labeled ① and ② in the figure on the left
simultaneously for 3 seconds or more.
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Installing batteries into the Samsung Smart Remote
To install the batteries, push the rear cover open in the
direction of the arrow, and then insert the batteries as
showninthefigure.Makesurethatthepositiveand
negative ends are facing in the correct direction.
N Alkaline batteries are recommended for longer
battery life.
3. The e-Manual
The embedded e-Manual contains information about the key features of your TV.
N You can download and view a printable version of the e-Manual on the Samsung website.
To display the e-Manual:
• In the TV’s menu, select
>
Settings > Support > Open e-Manual.
Accessing the associated TV menu screen from an e-Manual topic page
(Try Now): Access the associated menu item and try out the feature directly.
(Link): Access a topic referred to on an e-Manual topic page.
Updating the e-Manual to the latest version
You can update the e-Manual in the same way you update apps in Smart Hub.
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4. Troubleshooting and Maintenance
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the
Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/support
or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864).
NN For detailed information on troubleshooting, watch the troubleshooting videos at www.samsung.com/spsn.
NN This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be,
however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
NN To keep your TV in optimum condition, upgrade to the latest software. Use the Update now or Auto Update functions
on the TV's menu (
> Settings > Support > Software Update > Update now or Auto Update).
The TV won’t turn on.
• Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
• Make sure that the wall outlet is working and the power indicator on the TV is lit and glowing a solid red.
• Try pressing the Power button on the TV to make sure that the problem is not with the remote control. If the TV turns
on, refer to “Remote control does not work” below.
There is no picture/video/sound or distorted picture/video/sound from an external device
or “Weak or No Signal” is displayed on the TV or cannot find channel.
• Make sure the connection to the device is correct and that all cables are fully inserted.
• Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.
• Confirm that the correct input source has been selected (
> Source).
• Perform a TV self diagnosis to determine if the problem is caused by the TV or the device (
> Self Diagnosis > Start Picture Test or Start Sound Test).
>
Settings > Support
• If the test results are normal, reboot the connected devices by unplugging each device's power cord and then
plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.
• If the TV is not connected to a cable or satellite box, run Auto Program to search for channels (
Broadcasting > Auto Program).
>
Settings >
The remote control does not work.
• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the
remote control's batteries.
• Make sure that the batteries are installed with their poles (+/–) in the correct direction.
• Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5~1.8 m) away.
• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. (Please
refer to the e-Manual.)
The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
• Program the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual
for the SAMSUNG TV code.
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The TV settings are lost after 5 minutes.
• The TV is in the Store Demo. Change the Use Mode in the System Menu to Home Use (
Expert Settings > Use Mode > Home Use).
>
Settings > System >
Intermittent Wi-Fi
• Make sure the TV has a network connection (
>
Settings > Network > Network Status).
• Make sure the Wi-Fi password is entered correctly.
• Check the distance between the TV and the Modem/Router. The distance should not exceed 50 ft (15.2 m).
• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the
TV and the Modem/Router.
(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
Single story
Multi story
Wireless router
Wireless repeater
• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/
Router and the TV.
Video App problems (Youtube etc)
• Change the DNS to 8.8.8.8. Select
> Settings > Network > Network Status > IP Settings > DNS Setting > Enter
manually > DNS Server > enter 8.8.8.8 > OK.
• Reset by selecting
>
Settings > Support > Self Diagnosis > Reset Smart Hub.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset on your TV
• Install recommended firmware updates
How does Remote Support work?
You can easily have a Samsung Tech service your TV remotely:
1. Call the Samsung Contact Center and ask for remote support.
2. Open the menu on your TV and go to the Support section.
3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the agent.
4. The agent will then access your TV.
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Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to
>
Settings > System > Eco Solution > Eco Sensor.
NN If the screen is too dark while you are watching TV in a dark environment, it may be due to the Eco Sensor function.
NN Do not block the sensor with any object. This can decrease picture brightness.
Still image warning
Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or
news crawls at the screen bottom etc.), or programs in panorama or 4:3 image format on the screen. If you constantly
display still pictures, it can cause image burn-in on the LED screen and affect image quality. To reduce the risk of this
adverse effect, please follow the recommendations below:
• Avoid displaying the same TV channel for long periods.
• Always try to display any image in full screen. Use the picture format menu of the TV for the best possible match.
• Reduce brightness and contrast to avoid the appearance of after-images.
• Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.
Caring for the TV
• If a sticker was attached to the TV screen, some debris can remain
after you remove the sticker. Please clean the debris off before
watching TV.
• The exterior and screen of the TV can get scratched during cleaning.
Be sure to wipe the exterior and screen carefully using a soft cloth to
prevent scratches.
• Do not spray water or any liquid directly onto the TV. Any liquid that
goes into the product may cause a failure, fire, or electric shock.
• To clean the screen, turn off the TV, then gently wipe away smudges
and fingerprints on the panel with a micro-fiber cloth. Clean the body
or panel of the TV with a micro-fiber cloth dampened with a small
amount of water. After that, remove moisture with a dry cloth. While
cleaning, do not apply strong force on the surface because it may
cause damage to the panel. Never use flammable liquids (benzene,
thinner, etc.) or a cleaning agent. For stubborn smudges, spray a small
amount of screen cleaner on the cloth.
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5. Specifications and Other Information
Specifications
Display Resolution
3840 x 2160
Screen Curvature
4200R
Environmental Considerations
Operating Temperature
50°F to 104°F (10°C to 40°C)
Operating Humidity
10% to 80%, non-condensing
Storage Temperature
-4°F to 113°F (-20°C to 45°C)
Storage Humidity
5% to 95%, non-condensing
Stand Swivel (Left / Right)
Model Name
0˚
UN65KS9800
UN78KS9800
Screen Size
65˝ Class
78˝ Class
(Diagonal)
(64.5 measured diagonally)
(78 measured diagonally)
60 W
70 W
Sound (Output)
Dimensions (W x H x D)
Body
With stand
56.8 x 32.8 x 4.6 inches
68.6 x 39.5 x 5.7 inches
(1441.6 x 833.0 x 115.9 mm)
(1741.6 x 1004.0 x 144.5 mm)
56.8 x 36.0 x 14.4 inches
68.6 x 42.8 x 15.2 inches
(1441.6 x 915.3 x 366.1 mm)
(1741.6 x 1086.6 x 386.3 mm)
Without Stand
62.2 lbs (28.2 kg)
95.0 lbs (43.1 kg)
With Stand
69.0 lbs (31.3 kg)
103.2 lbs (46.8 kg)
Weight
Model Name
UN88KS9810
Screen Size
88˝ Class
(Diagonal)
(88 measured diagonally)
Sound (Output)
70 W
Dimensions (W x H x D)
Body
77.3 x 44.7 x 7.5 inches
(1963.1 x 1134.7 x 190.2 mm)
With stand
77.3 x 47.9 x 17.2 inches
(1963.1 x 1217.3 x 435.8 mm)
Weight
Without Stand
130.1 lbs (59 kg)
With Stand
142.9 lbs (64.8 kg)
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Notes
• Design and specifications are subject to change without prior notice.
• The actual appearance of the TV may differ from the images in this manual, depending on the model.
• This device is a Class B digital apparatus.
• For information about the power supply, and more information about power consumption, refer to the label attached
to the product.
• Typical power consumption is measured according to Energy Star Program requirements for televisions.
• Your TV and its accessories may look different than the product images presented in this manual, depending on the
model.
• All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the
dimensions before installing your TV. Not responsible for typographical or printed errors.
• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
© 2016 Samsung Electronics America, Inc
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278 - 0799
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To
decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
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Dimensions
Port panel detail / Rear view
1
2
3
NN The displayed image may differ from your TV, depending on the model.
(Unit: inches)
Model name
1
2
3
UN65KS9800
6.1
20.4
10.8
UN78KS9800
11.5
22.4
12.1
UN88KS9810
6.3
26.7
22.5
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
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6. TV Installation
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and
serious damage to the TV.
For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount
kit.
NN Refer to the installation manual included with the Samsung wall mount kit.
Wall mount
bracket
TV
Wall mount
Adapter
C
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to
install the wall mount on your own.
To order the wall mount kit, contact Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864).
You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces
other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or
slanted wall, it may fall and result in severe personal injury.
Standard dimensions for wall mount kits are shown in the table below.
If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the
wall mount is shown in column C in the table below.
TV size in
inches
VESA screw hole specs
(A * B) in millimeters
65
400 X 400
78
C (mm)
Standard Screw
Quantity
30 - 35
M8
4
600 X 400
88
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Do not install your wall mount kit while your TV is turned on. This may result in personal injury from
electric shock.
• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the TV set.
• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ
depending on the wall mount specifications.
• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal
injury. Samsung is not liable for these kinds of accidents.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or
the consumer fails to follow the product installation instructions.
• Do not mount the TV at more than a 15 degree tilt.
• Always have two people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 4 inches between the TV and other objects (walls, cabinet
sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with
the product caused by an increase in its internal temperature.
When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung
Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in
injury caused by the product falling.
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Safety Precaution: Securing the TV to the wall to prevent falling
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilize the TV. This action may cause
the TV to tip over, causing serious injuries or death. Follow all safety precautions
provided in the Safety Flyer included with your TV. For added stability and safety, you
can purchase and install the anti-fall device as described below.
WARNING: Never place a television set in an unstable location. The television set may fall, causing
serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple
precautions such as
• Using cabinets or stands recommended by the manufacturer of the television set.
• Only using furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring
both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the television set
and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If you are retaining and relocating the television set that you are replacing with this new set, you should
apply the same precautions to the old set.
Preventing the TV from falling
1. Using the appropriate screws, firmly fasten a set of brackets to the
wall. Confirm that the screws are firmly attached to the wall.
NN You may need additional material such as wall anchors depending on
the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of brackets to
the TV.
NN For the screw specifications, refer to "Standard Screw" in the table on
the previous page.
3. Connect the brackets fixed to the TV and the brackets fixed to the wall
with a durable, heavy-duty string, and then tie the string tightly.
NN Install the TV near the wall so that it does not fall backwards.
NN Connect the string so that the brackets fixed to the wall are at the
same height as or lower than the brackets fixed to the TV.
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FCC and Warranty Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one of the following measures:
• Reorienting or relocating the receiving antenna.
• Increasing the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consulting the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
For products available in the US and Canadian markets, only channels 1~11 are available. You cannot select other
channels.
This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body.
IMPORTANT WARRANTY INFORMATION REGARDING TELEVISION FORMAT VIEWING
Wide screen format LED Displays (with 16:9 aspect ratios, the ratio of the screen width to height) are primarily
designed to view wide screen format full-motion video. The images displayed on them should primarily be in the wide
screen, 16:9 ratio format, or expanded to fill the screen, if your model offers this feature, with the images constantly
in motion. Displaying stationary graphics and images on the screen, such as the dark sidebars on non-expanded
standard format television video and programming, should be limited to no more than 5% of the total television
viewing time per week.
Additionally, viewing other stationary images and text such as stock market crawls, video game displays, station
logos, web sites or computer graphics and patterns, should be limited as described above for all televisions.
Displaying stationary images that exceed the above guidelines can cause uneven aging of LED Displays that leave
subtle, but permanent burned-in ghost images in the LED picture. To avoid this, vary the programming and images,
and primarily display full screen moving images, not stationary patterns or dark bars. On LED models that offer picture sizing features, use these controls to view different formats as a full screen picture.
Be careful about the television formats you select and the length of time you view them. Uneven LED aging as a
result of format selection and use, as well as burned in images, are not covered by your Samsung limited warranty.
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LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to
the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for period of:
Categories
LCD/LED TV
Parts
1 Year
Labor
1 Year
Size
Service
42" and Larger
Carry-In or In Home
40" and Smaller
Carry-In
NN For commercial use, the warranty is 90 Days Parts and Labor.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in
the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and
service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must
be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced
parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and
products assume the remaining original warranty, or ninety (90) days, whichever is longer.
Certain products are eligible for In-home service at Samsung’s discretion. To receive in-home service, the product
must be unobstructed and accessible to service personnel. If during in-home service, repair cannot not be completed,
it may be necessary to remove, repair and return the product. If in-home service is unavailable, SAMSUNG may elect,
at our option, to provide for transportation of our choice to and from a SAMSUNG authorized service center. Otherwise, transportation to and from the SAMSUNG authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and
except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall
not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation;
applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage
or exterior finishes; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems;
incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction
book; reception problems and distortion related to noise, echo, interference or other signal transmission and delivery
problems; brightness related to normal aging, or burned-in images. SAMSUNG does not warrant uninterrupted or
error-free operation of the product.
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THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED
ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION
WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF
THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT
THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT
LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE
OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660-2112
1-800-SAMSUNG (726-7864) – www.samsung.com
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized
Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM
UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED.
For a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_resellers.html.
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care center.
Country
CANADA
U.S.A
Customer Care Center
1-800-SAMSUNG (726-7864)
1-800-SAMSUNG (726-7864)
Web Site
www.samsung.com/ca/support (English)
Address
Samsung Electronics Canada Inc.
www.samsung.com/ca_fr/
support (French)
Mississauga, Ontario L5N 0B9
www.samsung.com/us/support
2050 Derry Road West
Canada
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
Scan the QR code to view our helpful how-to videos
Scan this QR code with
your smart phone to see
helpful videos.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.
com or www.samsung.com/spsn for support and warranty service.
For more information, see "Troubleshooting" in this manual.
© 2016 Samsung Electronics Co., Ltd. All rights reserved.
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