Canon ME20F-SHN User manual

Mobile Camera Viewer
Operation Guide
How to Read This Manual
This manual contains instructions on Mobile Camera
Viewer operations.
For details on camera settings, refer to the “Network
Operation Guide”.
The following icons are used to represent tap
gestures in this manual.
Tap
Touch and hold
The screen images used in this manual are samples used for
explanation purposes. They may differ from the actual
screens that are displayed.
Screens from iOS are used as an example.
Be sure to read this Operation Guide
before using the network camera.
ENGLISH
Table of Contents
About Mobile Camera Viewer ......................3
Operating Environment ....................................... 3
Trademarks ......................................................... 3
Connecting to the Camera ...........................4
Main Screen...................................................7
Operating the Camera ..................................9
Magnify and Display Part of Video
(Viewer PTZ).................................................. 9
Main Screen Control Panel ............................... 10
(1) Preset button ............................................... 12
(2) Home Position button .................................. 12
(3) Recording Started/Stopped button .............. 13
(4) PTZ Control button ...................................... 14
(5) Control/Release button ................................ 15
(6) Disconnect button ........................................ 16
(7) Settings button............................................. 16
(8) Control for Admin button.............................. 20
(9) Snapshot button........................................... 25
Troubleshooting..........................................27
2
About Mobile Camera
Viewer
Mobile Camera Viewer is a viewer for Canon
network cameras that runs on mobile devices.
Note that some functions may not be
available depending on your user privileges.
For details, consult the camera’s
administrator.
Operating Environment
Surface, iPad, iPhone, Nexus, and Galaxy
devices are supported.
For information on tested mobile devices,
please refer to the “Network Operation
Guide”.
Note
3D Touch on iOS devices is not supported.
Trademarks
● Surface is a trademark or a registered
trademark of Microsoft Corporation in the
United States and other countries.
● iPad and iPhone are trademarks of Apple
Inc.
3
Connecting to the Camera
Use the device’s web browser to connect to
the camera and launch Mobile Camera
Viewer.
1
Launch browser and enter the
camera’s IP address.
One of the following screens appears.
To log into an account that requires user
authentication (left screen), enter the
user name and password.
4
Note
● The following authentication dialog box
appears when the camera’s [Settings Page] >
[Basic] > [Viewer] > [Default Page] is set to
[Display Settings Page]. Consult the camera’s
administrator and verify whether [Default
Page] is set to [Display Viewer].
● Even if the screen on the right of the previous
page appears, you can connect as an account
that requires user authentication by setting
[User Authentication] to [ON] and entering the
user name and password.
● Set [Remember user name and password] to
[Yes] to remember the user name and password.
● When you tap [Camera Viewer], the camera
viewer appears. When you tap [Settings
Page], the camera settings page appears.
2
Tap [Connect].
The main screen will appear.
Note
● To disconnect from the camera, tap the
Disconnect button
(P. 16).
5
● If you open another window or tab to access
the camera while an authenticated web page
is displayed, the authentication information
of the displayed web page may be discarded.
In this case, enter the authentication
information again.
6
Main Screen
(1)
(2)
(3)
(1)
Video Display Area
Displays video received from the
camera.
(2)
Information bar
Displays information, warnings, and
error messages.
7
(3)
Control panel (P. 10)
Displays buttons for controlling the
camera.
8
Operating the Camera
Camera control privileges are required to
operate the camera.
You have camera control privileges when
[Release] is displayed.
When [Control] is displayed, tap it to
obtain camera control privileges.
Magnify and Display Part of Video
(Viewer PTZ)
● Double-tapping the video display area will
magnify the video approximately 3x.
● In the video display area, pinch-out/pinchin to zoom in/zoom out video.
● Dragging on the screen when zoomed in,
moves the display position.
● Double-tapping while viewing magnified
video cancels magnified display.
●
will appear in the upper part of the
video display area while viewing magnified
video.
9
Main Screen Control Panel
(1)
(2)
(3)
(4)
(9)
(5)
(8)
(6)
(7)
(1)
Preset button (P. 12)
Camera settings, such as the camera
angle or exposure, are changed to
presets registered in advance.
(2)
Home Position button (P. 12)
Camera settings, such as the camera
angle or exposure, are returned to the
home position registered in advance.
(3)
Recording Started/Stopped button
(P. 13)
Starts or stops recording.
(4)
PTZ Control button (P. 14)
Displays the PTZ Control panel.
10
(5)
Control/Release button (P. 15)
Enables or disables camera control
privileges.
(6)
Disconnect button (P. 16)
Disconnects from the camera.
(7)
Settings button (P. 16)
Allows you to configure preset, video
capture size, and maximum frame rate
settings.
(8)
Control for Admin button (P. 20)
Allows you to configure focus, exposure,
infrared, external device output, and ND
filter settings.
(9)
Snapshot button (P. 25)
Captures a snapshot.
Note
● Some functions may not be available
depending on your user privileges.
● The PTZ Control button can be used only
when a power zoom lens is attached.
11
(1) Preset button
Camera settings, such as the camera angle
or exposure, are changed to presets
registered in advance.
(2) Home Position button
Camera settings, such as the camera angle
or exposure, are returned to the home
position registered in advance.
Note
Register the preset or home position
beforehand using [Register Preset] (P. 17).
12
(3) Recording Started/Stopped
button
Tap the button to start recording to the
memory card. Tap again to stop recording.
Displayed
when
recording
Note
● When there is 20 MB or less available space
on a memory card, a message appears and
recording stops.
● The recorded video cannot be viewed in
Mobile Camera Viewer. To view the video, use
the Recorded Video Utility.
13
(4) PTZ Control button
Displays the PTZ Control panel.
(i)
(ii)
(i)
Zoom control buttons
Touch and hold
to zoom in
(telephoto), and touch and hold
to
zoom out (wide angle). Release your
finger to stop.
(ii)
Home Position button
Moves to the position set as the Home
Position (P. 18).
14
Note
● Only the Zoom control buttons and Home
Position button can be used when a power
zoom lens is attached.
● The Zoom control buttons cannot be used
when the camera’s [Settings Page] >
[Security] > [SSL/TLS] > [HTTPS Connection
Policy] is set to use [HTTPS] or [HTTP and
HTTPS] and an HTTPS connection is
established.
(5) Control/Release button
Tap to obtain control. Tap again to release
control.
Displayed
when camera
control
privileges
have been
obtained
15
Note
The camera cannot be controlled by multiple
users simultaneously. Only the user with
control privileges can control the camera.
(6) Disconnect button
Disconnects from the camera.
The login screen will appear when you
disconnect.
(7) Settings button
Allows you to configure preset, incoming
video size, and maximum frame rate settings.
●Preset Settings
You can register current camera settings,
such as the camera angle or exposure, as
presets. Presets can also be deleted.
16
[Register Preset]
Select a preset number from [Register to],
enter a preset name, and then tap [Register].
17
Note
If you select [Home Position] in [Register to],
you can set the home position.
[Delete Preset]
Select a preset to delete and then tap
[Delete].
●Incoming Video Settings
Select whether to receive digital PTZ
cropped video and select the size of the
received video.
18
●Maximum Frame Rate Settings
You can set a maximum frame rate for video
received from the camera.
19
(8) Control for Admin button
Allows you to configure focus, exposure,
infrared, external device output, and ND filter
settings.
20
●Focus
Tapping the
button automatically
adjusts the focus once, and then switches to
the manual mode.
You can touch and hold the
(Far) and
(Near) buttons to adjust the focus position in
the far and near directions, respectively.
Note
When attached with a lens which does not
support one-shot AF or the camera shutter
speed is set to a speed slower than 1/7 sec, the
button cannot be operated.
●Exposure
Adjusts the exposure according to the
brightness of the subject.
21
Note
The items that can be controlled vary
depending on the camera’s [Settings Page] >
[Camera] > [Camera Mode] setting.
[AE Shift]
Adjusts the brightness of the video.
Move the slider to a negative value to make
the video darker or a positive value to make
the video lighter.
[Shutter Speed]
Set the shutter speed based on shooting
conditions, such as the motion or brightness
of the subject.
22
[Iris]
Specify the iris (aperture).
Moving the slider to the right closes the iris
and darkens the image. Moving the slider to
the left opens the iris and brightens the
image.
[Gain]
Set the sensitivity to affect brightness.
Moving the slider to the left darkens the
video, and moving it to the right brightens
video.
●Infrared
You can select whether to enable/disable
infrared.
When set to [ON], the camera becomes more
sensitive to infrared light, allowing you to
shoot in dark locations.
●External Device Output
You can control the output to an external
device connected to the camera.
23
●ND Filter
You can select whether to use the ND filter.
Using the ND filter allows you to open up the
aperture to obtain a shallower depth of field
even when shooting in bright surroundings.
Note
● Cannot be set when the camera’s [Settings
Page] > [Camera] > [ND Mode] is set to [Auto].
● Cannot be set when using infrared.
24
(9) Snapshot button
Captures the image in the video display area,
and saves the still image to the device.
Snapshot
panel
25
●Saving a Snapshot
●Closing the Snapshot Panel
Tap
.
26
Troubleshooting
Cannot connect to camera
● Check to make sure the user name and
password are correct.
● Check to make sure upper-case letters
have not been used in place of lowercase letters.
● Restart the web browser and connect
again.
● When the browser authentication
screen appears, select [Cancel], and
then connect to the camera again.
● Reboot the device and connect.
Cannot control the camera
● Multiple users cannot obtain control
privileges simultaneously.
● Control privileges may be revoked by
users connecting with elevated
privileges, such as administrators.
Check with the camera’s administrator
for details on privilege settings.
Viewer disconnects
● Check the camera, network and device
for any abnormality.
27
● Reboot the device and connect.
Cannot register settings
● Only the admin user can register
settings.
● Relaunch the web browser, reconnect to
the camera, and register again.
Auto lock is activated or the screen has
turned off.
● Even when using the viewer, the mobile
device’s auto lock or auto screen
timeout settings are still active. To
deactivate these features, change the
device’s settings.
Display is slow
● The display may be slow for
approximately the first minute using an
SSL connection.
Cannot control the focus or iris
● When the camera is mounted with no
lens or an incommunicable lens, or
when the focus mode switch/iris switch
on the lens is set to manual, focus/iris
control is not possible.
28
For information on lenses, please refer
to “Setup Guide”.
BIE-7224-000
© CANON INC. 2017