Canon | Bubble Jet S400 | User manual | Canon Bubble Jet S400 User manual

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Contents
Introduction
Welcome
Copyright
Disclaimer
Trademarks
How to Use This Manual
Safety Precautions
Parts and Functions of the Printer
Front View
Rear View
Inside the Printer
Operation Panel
Paper Handling
Paper and Other Print Media
Setting the Paper Thickness Lever
Printing Area
Notes on Handling Print Media
Printing on Special Media Types
Printing Photographs
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Contents
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Using the Windows 98/95 Printer Driver
Printer Driver Basics
Windows 2000 and Windows NT Users
Preparing and Executing a Print Job
Getting to Know the Windows 98/95 Printer Driver
Making the Most of the Windows 98/95 Printer Driver
Using Maintenance Functions
Using the Macintosh Printer Driver
Printer Driver Basics
Preparing and Executing a Print Job
Print Mode Settings
Executing Special Functions
Printer Maintenance
Routine Maintenance
Prolonging the Service Life of the Printer
BJ Cartridges You Can Use With the Printer
Notes on Handling BJ Cartridges
BJ Cartridge Maintenance
When to Replace a BJ Cartridge
Printing a Nozzle Check Pattern
Cleaning the Print Head
Replacing a BJ Tank
Replacing a BJ Cartridge
Aligning the Print Head
Cleaning the Printer
Transporting the Printer
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Contents
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Troubleshooting
Printout Is Unsatisfactory
Printer Does Not Start or Stops Mid-Job
Paper Jams or Does Not Feed
The POWER Light Flashes Orange
An Error Message Appears
Other Problems
Before You Call for Help
Getting Help From Canon
Specifications
General Specifications
System Requirements
Using the Optional IS-32 Color Image Scanner Cartridge
Using the Scanner
Using the Scanner With Windows
Using the Scanner With Macintosh
Scanner Problems
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Contents
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Introduction
Welcome
Copyright
Disclaimer
Trademarks
How to Use This Manual
Safety Precautions
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Introduction
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Welcome
Thank you for purchasing the Canon S400 Series Color Bubble Jet™ Printer.
This User’s Manual provides complete explanations of the features and functions of the
printer. To maximize the life of your printer, it’s a good idea to familiarize yourself fully with
all of its functions.
This User’s Manual uses the following symbols to indicate important information. Always
observe the instructions indicated by these symbols.
Indicates instructions that, if ignored, could result in personal injury or
Caution material damage caused by incorrect operation of the equipment.
Instructions indicated by this symbol must be observed for safe operation.
Note
Indicates useful reference information or supplementary instructions
concerning operation of the equipment. Be sure to read these notes.
This manual uses the following symbols depending on the computer system you are using.
Always observe the instructions indicated by these symbols.
Windows
Indicates information for Windows® 98 and Windows 95 users.
Macintosh
Indicates information for Macintosh® users (OS 8.1 or later).
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Copyright
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with
all rights reserved. Under the copyright laws, this manual may not be
reproduced in any form, in whole or part, without the prior written consent
of CCSI.
© 2000 Canon Computer Systems, Inc.
Disclaimer
Canon Computer Systems, Inc. has reviewed this manual thoroughly in
order that it will be an easy-to-use guide to your Canon S400 Color Bubble
Jet Printer. All statements, technical information, and recommendations in
this manual and in any guides or related documents are believed reliable,
but the accuracy and completeness thereof are not guaranteed or
warranted, and they are not intended to be, nor should they be understood
to be, representations or warranties concerning the products described.
Your printer and the software media included with your printer have been
sold to you subject to the limited warranties set forth in the warranty card
and license agreement enclosed with the respective product. All software is
licensed AS IS, as described in the license agreement enclosed with the
software media. Further, CCSI reserves the right to make changes in the
specifications of the products described in this manual at any time without
notice and without obligation to notify any person of such changes.
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Trademarks
Canon, BCI, BJ, and Bubble Jet are trademarks, and SelectExchange is a
service mark of Canon Inc. Print Planet is a service mark of Canon
Computer Systems, Inc.
Mac and the Mac logo are trademarks of Apple Computer, Inc., registered
in the U.S. and other countries.
All other product and brand names are trademarks or service marks of their
respective owners.
ENERGY STAR® COMPLIANT
As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency.
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How to Use This Manual
To view this User’s Manual, please use Adobe® Acrobat® Reader 4.0 or later, which is
included on your CD.
Use this button when you wish to
enlarge the screen you are viewing.
Select this button in the tool bar, and
then click within the screen of the
User’s Manual.
Use this button to display the
previous page of the User’s
Manual.
Use this button to display the
next page of the User’s
Manual.
Use this button to
return to the page
you were viewing
previously. This
button moves you
back from another
page.
This arrow and blue text
indicate a jump to another
location in the User’s
Manual where the topic
shaded in blue is
discussed.
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How to Use This Manual
Use this button
when you wish to
search for a word.
▼
This column displays a table of contents for the User’s Manual.
Click the desired item to jump to the topic.
Click the + (or ) symbol when you wish to see detailed headings for each chapter.
Click the – (or ▼) symbol when you wish to return to the original (condensed) display.
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Safety Precautions
Please read the safety warnings provided in this manual to ensure that you use the printer
safely. Do not attempt to use the printer in any way not described in this manual as this
could result in unforeseen printer faults or cause a fire or electric shock.
Turning off the printer
Choosing a location
Power supply
Working around the printer
Cleaning the printer
BJ® cartridges and BJ tanks
Using the printer near appliances such as fluorescent lamps
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Safety Precautions
■ Turning off the printer
To avoid printer malfunctions, always use the POWER button to turn the printer on and off.
Do not remove the power cord from the power outlet until the printer has been turned off by
pressing the POWER button. Be sure to unplug the power cord from the power outlet after
the POWER light goes off.
■ Choosing a location
Do not install the printer in a location that is unstable or subject to excessive vibration.
The printer could tip over or fall and cause injury.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, or close
to a heating appliance or fireplace.
To avoid the risk of fires or electric shocks, install the printer
in a location with an ambient temperature range of 41 to 95°F
(5 to 35°C) and humidity of 10 to 90% (no condensation).
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Safety Precautions
Do not place the printer on a thick rug or carpet.
Fibers or dust entering the printer could cause a fire.
Keep the power outlet for the printer free of all obstacles so you can unplug the power cord
at any time.
Any obstacles could prevent you from unplugging the printer when
a printer fault occurs and thereby cause a fire or electric shock.
When you are carrying the printer, always use both hands and hold the printer by both
ends.
When you are moving the printer to another location, keep it stable
so that you do not drop it and cause injury.
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Safety Precautions
Do not place the printer close to flammable solvents such as alcohol or thinner.
If flammable solvents come in contact with electrical components
inside the printer, such substances could cause a fire or electric
shock.
■ Power supply
The socket-outlet shall be installed near the equipment and shall be easily accessible.
Always grasp the plug when you unplug the power cord.
Unplugging the power cord by pulling on the cord itself can
damage the cord and cause a fire or electric shock.
Do not use an extension cord.
This could cause a fire or electric shock.
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Safety Precautions
Do not use a power supply voltage other than that supplied in the country of purchase.
Using the incorrect voltage could cause a fire or electric shock. The
correct power supply voltage and frequency is:
USA/Canada: AC 120V, 60Hz
Do not attempt to plug the power cord into the power outlet or unplug the power cord when
your hands are wet.
This could cause an electric shock.
Always push the plug all the way into the power outlet.
A loose or poorly inserted plug could cause a fire or electric shock.
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Safety Precautions
Do not damage, modify, stretch or excessively bend or twist the power cord. Do not place
heavy objects on the power cord.
Power leaking from a damaged power cord could cause a fire or
electric shock.
Do not use the printer while the power cord is bundled or knotted.
This could cause a fire or electric shock.
If you detect smoke, unusual odors or strange noises around the printer, immediately press
the POWER button to turn off the printer and always unplug the power cord.
Continuing to use the printer in these circumstances could cause a
fire or electric shock. Call the Canon Customer Care Center.
Getting Help From Canon
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Safety Precautions
■ Working around the printer
Do not use flammable sprays near the printer.
Gases in the spray could cause a fire or electric shock if they come
in contact with electrical components inside the printer.
Do not put your hands or fingers in the printer while it is printing.
The printer contains moving parts that could cause injury.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents
(alcohol, thinners, etc.) on the top of the printer.
Such objects could fall or spill into the printer and cause a fire or
electric shock.
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Safety Precautions
If any foreign objects (metal or liquid) enter the printer, turn off the printer, unplug the power
cord, and call the Canon Customer Care Center.
Getting Help From Canon
Continued use of the printer when a foreign object has fallen into
the printer could cause a fire or electric shock.
■ Cleaning the printer
Use a damp cloth to clean the printer. Do not use flammable solvents such as alcohol,
benzene, or thinner.
If flammable solvents come in contact with electrical components
inside the printer, such substances could cause a fire or electric
shock.
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Safety Precautions
Always unplug the printer from the power outlet when you are cleaning the printer.
If you mistakenly turn on the printer while cleaning it, you could
touch moving internal printer components and suffer injury.
Do not attempt to disassemble or modify the printer.
The printer contains high-voltage components that could cause a
fire or electric shock.
■ BJ® cartridges and BJ tanks
For safety reasons, store BJ cartridges and tanks out of the reach of small children.
If a child inadvertently licks a BJ cartridge or BJ tank or ingests any
ink, consult a physician immediately.
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Safety Precautions
Do not subject BJ cartridges or BJ tanks to shocks or excessive vibration.
This could cause the ink to leak out and stain your clothing or the
surroundings.
Do not touch the metal contacts on a BJ cartridge after printing.
The metal parts may be very hot and could cause burns.
■ Using the printer near appliances such as fluorescent lamps
Allow at least 6 inches (approximately 15 cm) clearance between the printer and an
appliance such as a fluorescent lamp. Electrical noise generated by a fluorescent lamp
placed too close to the printer may cause printer malfunctions.
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Parts and Functions of the Printer
Front View
Rear View
Inside the Printer
Operation Panel
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Parts and Functions of the Printer
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Front View
Operation Panel
Operation Panel
Front Cover
Open to install/replace/
change BJ cartridges or
to remove a paper jam.
Paper Guide
Ensures that sheets from the paper stack in the
auto sheet feeder feed straight into the printer.
Always align this guide with the left edge of the
paper loaded in the auto sheet feeder.
Paper Rest
Raise to support the
paper, especially a
larger paper size.
Auto Sheet Feeder
Holds multiple sheets
of paper or other
media, which are
automatically fed into
the printer one sheet
at a time.
Paper Output Tray
Holds printed sheets
after they are ejected
from the printer.
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Paper Thickness Lever
Adjusts the gap between the
print heads and the surface of
the paper you are printing on.
Parts and Functions of the Printer
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Rear View
Printer Cable Connector
(USB Interface)
Provides a connection point
for connecting a USB interface
cable to the printer.
Printer Cable Connector
(Parallel Interface)
Provides a connection point
for connecting a parallel
interface cable to the printer.
Power Connector
Provides a connection point
for connecting the power cord
to the AC power outlet.
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Parts and Functions of the Printer
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Inside the Printer
Cartridge Lock Lever
Locks the BJ cartridge into
the cartridge holder.
Cartridge Holder
Holds the BJ cartridge:
• BC-33e Color BJ Cartridge (provided)
• BC-30e Black BJ Cartridge (optional)
• BC-34e Photo BJ Cartridge (optional)
• IS-32 Color Image Scanner Cartridge (optional)
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Parts and Functions of the Printer
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Operation Panel
POWER button
RESUME button
Press to turn the printer
on and off.
After you have removed the cause of
a printer error, press the RESUME
button to resume printing.
POWER light
Lights to indicate the status of the printer:
Off
Printer power off.
On (green)
Ready for operation.
Flashing (green)
Standby status or print job in progress.
Flashing (orange)
Printer error. Remove the cause of the error,
then press RESUME to continue printing.
Flashing (orange and green)
Service error. Contact the Canon Customer
Care Center.
Getting Help From Canon
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Parts and Functions of the Printer
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Operation Panel
Note
Hold down the RESUME button until the POWER light starts to flash.Then,
release the button.The following operations are performed, depending on
how many times the light flashes.
• If you release the button after the light flashes once:
Print head cleaning is performed.
Cleaning the Print Head
• If you release the button after the light flashes twice:
A Nozzle Check Pattern is printed out.
Printing a Nozzle Check Pattern
• You can also perform these tasks from the printer driver.
Windows
Using Maintenance Functions
Macintosh
Printer Maintenance
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Parts and Functions of the Printer
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Paper Handling
Paper and Other Print Media
Setting the Paper Thickness Lever
Printing Area
Notes on Handling Print Media
Printing on Special Media Types
Printing Photographs
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Paper Handling
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Paper and Other Print Media
Plain paper and Canon Specialty Papers are recommended for use with the printer. Refer
to any instructions provided with special media for details about handling and printing.
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■ Ordinary Paper
• Plain Paper
Provides standard print quality.
You can use standard photocopier paper if its weight is within the range of 17 to
28 lb (64 to 105 g/m2). (You can also use Canon Bubble Jet Paper.)
• Envelopes
You can use the standard US Commercial #10 and European DL sizes.
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Paper and Other Print Media
■ Canon Specialty Papers
Canon offers a range of special paper and films for the reproduction of superb images in
vibrant colors.
• Artist Canvas
Use this textured cotton canvas to add an artistic touch to your images and
artwork. It is ideal for printing photos, illustrations, and artwork.
• Back Print Film
This white translucent film is ideal for displays that use backlighting to show a
printed image in the same way as slides and stained glass. The original image is
reversed (mirrored) when printed.
• Banner Paper
This banner paper allows you to print on up to six connected sheets of letter size
paper to create party or advertising banners. It is printable on either side.
• Brilliant White Paper
Canon’s unique paper formulation gives you a bright white printing surface that
produces incredibly brilliant colors and dark, crisp black text. This paper works
great for everyday use, as well as proposals, color presentations, color charts
and graphs, flyers, and newsletters. You can print on both sides of the sheet.
(In the printer driver, select Plain Paper for the Media Type when you load this
paper.)
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Paper Handling
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Paper and Other Print Media
• Bubble Jet Paper (water resistant)
The Canon Bubble Jet Paper has been developed for high quality printing with
minimal or no smearing or running when in contact with water or damp surfaces,
making it a good choice for damp or rainy environments. The paper is specially
coated and printable on both sides. (In the printer driver, select Plain Paper for
the Media Type when you load this paper.)
• Glossy Photo Cards
This is a special 4.75 × 8.5 inch sheet made of the same stock as Glossy Photo
Paper. You can print borderless photos by printing the image so that it extends
beyond the perforations and then trim off the unwanted white margins. Use this
card when you want to print a full 4 × 6 inch photo.
• Glossy Photo Paper
This high quality glossy-coated, heavy-weight paper produces vibrant, lifelike
color images. With this paper, you can print photographic quality images.
• Greeting Cards
Get the most out of your card-making software with Canon Greeting Cards.
These cards give your unique, personalized cards the look and feel of
professional cards. You can create cards, invitations, announcements, and more.
These cards come in quarter-fold size and half-fold size.
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Paper Handling
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Paper and Other Print Media
• High Gloss Photo Film
This is a film sheet with a higher gloss than Glossy Photo Paper. To obtain the
highest quality reproduction of photographs, use this media with the BC-33e
Color BJ Cartridge. (You cannot use this media type with the optional BC-34e
Photo BJ Cartridge.)
• High Resolution Paper
This medium is extra smooth for sharp text, brilliant graphics, and professional
quality images. It is ideal for printing photographs or business documents that
include color charts and graphs.
• Magnet Sheets
This medium provides a durable, bright-white, glossy surface. Printable magnets
can be cut to any desired shape or size. They are ideal for picture frames,
calendars, and business cards.
• Transparencies
Use transparencies to prepare materials for use with an overhead projector. To
avoid paper jams and other problems, use transparencies specifically designed
for use with the Canon Bubble Jet printer. Do not use transparencies designed
for laser printers or photocopiers.
• T-Shirt Transfer
This is a media for creating iron-on prints for T-shirts. You can make an original
T-shirt simply by printing your favorite photograph or illustration onto this media.
The original image is reversed (mirrored) when printed. You cannot print on this
media using the BC-34e Photo BJ Cartridge.
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Paper Handling
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Paper and Other Print Media
■ Media Types You Cannot Use With the Printer
To avoid poor print quality and possible damage to the printer, do not use the media types
listed below.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Folded paper
Curled paper
Creased or crumpled paper
Damp or wet paper
Excessively thin media (weight less than 17 lb — 64 g/m2)
Excessively thick or extremely heavy paper (exceeding 28 lb — 105 g/m2)
Continuous feed paper (tractor feed)
Punched paper (loose-leaf folder inserts, etc.)
Reply-paid postcards (such as double postcards)
Postcards with a photograph printed on the reverse side
Postcards with a photograph or sticker pasted on
Envelopes with overlapping flaps
Envelopes with pressure seals
Envelopes with embossed or treated surfaces
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Paper and Other Print Media
■ Media Sizes You Can Use With the Printer
The following table lists the standard paper sizes that you can use with the printer.
Paper
Width × Height
8.5 in. × 11.0 in.
8.5 in. × 14.0 in.
Letter
Legal
A4
A5
B5
Envelope (US Com. #10)
Envelope (European DL)
Canon 4" × 6"
210 mm × 297 mm
148 mm × 210 mm
182 mm × 257 mm
9.5 in. × 4.12 in.
220 mm × 110 mm
4 in. × 6 in.
You can also use custom paper sizes within the following ranges.
Width
Height
3.94 in. to 9.50 in. (100.0 mm to 241.3 mm)
3.94 in. to 23.0 in. (100.0 mm to 584.2 mm)
You can load media of the following weight for printing.
17 lb to 28 lb (64 g/m2 to 105 g/m2)
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Paper and Other Print Media
■ Landscape and Portrait
There are two methods of orientation you can use to load the printer, depending on the type
of media you intend to load.
• When the short edge of the paper is fed into the auto sheet feeder, this is called
Portrait orientation.
• When the long edge of the paper is fed into the auto sheet feeder, this is called
Landscape orientation.
Paper
Letter
Legal
A5
B5
A4
Envelope (US Com. #10)
Envelope (European DL)
Glossy Photo Cards
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Portrait
(vertical)
Landscape
(horizontal)
Yes
Yes
Yes
Yes
Yes
No
No
Yes
No
No
No
No
No
Yes
Yes
No
Paper Handling
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Paper and Other Print Media
■ Print Side
The following media must be printed on its correct side.
• Artist Canvas
Must be printed on coated side of the canvas.
• Back Print Film
Must be printed on the matte side.
• Glossy Photo Cards
Must be printed on the whiter (glossy) side.
• Glossy Photo Paper
Must be printed on the whiter (glossy) side.
• Greeting Cards (1/4-fold) Must be loaded with the words “Canon Greeting
Cards” face down.
• Greeting Cards (1/2-fold) Can be printed on either side.
• High Gloss Photo Film
Must be loaded and printed with the glossy side
facing up and the cut corner at top right against the
right side of the auto sheet feeder.
• High Resolution Paper
Must be printed on the whiter side.
• Magnet Sheets
Must be printed on the glossy side.
• T-shirt Transfers
Must be printed on the side without the green line.
• Envelope
Must be printed on the address side.
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Paper Handling
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Paper and Other Print Media
■ Number of sheets that can be loaded at a time
▲
The number of sheets that can be loaded varies according to the type of media. Make sure
that the paper stack is not higher than the load limit mark ( |) on the auto sheet feeder.
Media type
Maximum capacity of sheet feeder
Plain Paper
Approximately 100 sheets (20 lb — 75 g/m2)
Artist Canvas
1 sheet
Back Print Film
Approximately 10 sheets
Banner Paper
1 sheet (2 to 6 sheets in length)
Glossy Photo Cards
1 sheet
Glossy Photo Paper
Approximately 10 sheets
Greeting Cards
1 sheet
High Gloss Photo Film
1 sheet
High Resolution Paper
Approximately 80 sheets
Magnet Sheets
1 sheet
Transparencies
Approximately 30 sheets
T-shirt Transfers
1 sheet
Envelopes
Approximately 10 pieces (US Com. #10 or European DL)
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Setting the Paper Thickness Lever
Before you print, be sure to set the paper thickness lever as listed below.
Media type
Plain Paper
Artist Canvas
Position
Up
Down
Back Print Film
Up
Banner Paper
Down
Glossy Photo Cards
Up
Glossy Photo Paper
Up
Paper Thickness Lever
Greeting Cards
Adjusts the gap between
the print head and the
surface of the paper you
are printing on.
High Gloss Photo Film
Up
High Resolution Paper
Up
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Down
Magnet Sheets
Down
Transparencies
Up
T-shirt Transfers
Down
Envelope
Down
Paper Handling
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Printing Area
To ensure the best print quality, the printer requires a margin along each edge of the media.
The printing area, which varies according to the media size, is the paper size minus the
margins.
There is both a printing area (recommended) and a printable area (possible).
Printing area (dark gold)
Canon recommends that you print within this area
for optimum print quality. (
)
Printable area (light gold) The area where it is possible to print. However,
printing in this area can adversely affect the print
)
quality or the paper feed precision. (
Letter, Legal
US Com. #10 Envelope
A4, A5, B5
European DL Envelope
Glossy Photo Cards
Banner Paper
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Paper Handling
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Printing Area
■ Letter, Legal
Media Type
Printable Area (width × height)
Letter
8.0 in. × 10.69 in.
Legal
8.0 in. × 13.69 in.
0.12"
1.26"
0.20"
1.02"
0.25"
0.25"
Recommended printing area
Printable area where it is possible to print.*
Note
* Printing in this area can adversely affect the print quality or the paper
feed precision.
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Printing Area
■ A4, A5, B5
Media Type
Printable Area (width × height)
A4
203.2 mm × 289.0 mm
A5
141.2 mm × 202.0 mm
B5
175.2 mm × 249.0 mm
3.0 mm
32.0 mm
5.0 mm
26.0 mm
3.4 mm 3.4 mm
Recommended printing area
Printable area where it is possible to print.*
Note
* Printing in this area can adversely affect the print quality or the paper
feed precision.
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Paper Handling
40
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Printing Area
■ Glossy Photo Cards
Media Type
Printable Area (width × height)
Glossy Photo Cards
4.31 in. × 6.30 in.
1.10"
1.10"
0.20"
0.16"
Recommended printing area
(The printable area is identical to the printing area.)
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Paper Handling
41
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Printing Area
■ US Com. #10 Envelope
Media Type
Printable Area (width × height)
US Com. #10
8.0 in. × 3.81 in.
0.12"
0.28"
0.25"
1.25"
Recommended printing area
(The printable area is identical to the printing area.)
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Paper Handling
42
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Printing Area
■ European DL Envelope
Media Type
Printable Area (width × height)
European DL
203.2 mm × 102.0 mm
3.0 mm
7.0 mm
6.4 mm 10.4 mm
Recommended printing area
(The printable area is identical to the printing area.)
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Paper Handling
43
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Printing Area
■ Banner Paper
Media Type
Printable Area (width × height)
Banner Paper
8.0 in. × 65.88 in. (Letter)
203.2 mm × 1779.0 mm (A4)
1.26" (32.0 mm)
0.12" (3.0 mm)
(
0.37"
Letter
)(
)
(
0.13"
Letter
)(
)
3.4 mm
A4
3.4 mm
A4
Min. 2 sheets
Max. 6 sheets
Recommended printing area
Printable area where it is possible to print.*
Note
* Printing in this area can adversely affect the print quality or the paper
feed precision.
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Paper Handling
44
S400.book Page 45 Wednesday, August 16, 2000 12:02 AM
Notes on Handling Print Media
• Whenever possible, hold the paper by the edges and avoid touching the print
side. Any scratching or soiling on the print side will adversely affect the print
quality.
• When storing your media, put the media back in its original packaging and
avoid locations that are exposed to direct sunlight or that are subject to high
temperatures or humidity. To avoid bending or wrinkling the paper, store it in
a level place.
• After printing, do not touch the print side until the ink is dry. If water gets on the
printed medium, do not touch the print side until the medium dries.
• The following are guidelines on how long ink takes to dry on individual print
media.
Artist Canvas
Back Print Film
Glossy Photo Cards
Glossy Photo Paper
High Gloss Photo Film
Magnet Sheets
Transparencies
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About 15 minutes
About 15 minutes
About 2 minutes
About 2 minutes
About 10 minutes
About 30 minutes
About 15 minutes
Paper Handling
45
S400.book Page 46 Wednesday, August 16, 2000 12:02 AM
Printing on Special Media Types
Artist Canvas
Back Print Film
Banner Paper
Glossy Photo Cards
Glossy Photo Paper
Greeting Cards
High Gloss Photo Film
High Resolution Paper
Magnet Sheets
Transparencies
T-Shirt Transfers
Envelopes
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Paper Handling
46
05-Printing.fm Page 47 Thursday, August 24, 2000 10:32 PM
Printing on Special Media Types
■ Artist Canvas
Use only the BC-33e Color BJ Cartridge for printing on Artist Canvas.
Do not use the BC-34e Photo BJ Cartridge.
Note
1
Make sure that the printer is turned on and the paper thickness lever is set
to the Down position. Raise the paper rest.
Paper rest
Paper thickness lever
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Paper Handling
47
S400.book Page 48 Wednesday, August 16, 2000 12:02 AM
Printing on Special Media Types
2
Load the Artist Canvas.
• With the print side (coated side) facing up, load one sheet of Artist
Canvas with the edge aligned against the right side of the auto sheet
feeder.
• Adjust the paper guide to the left side of the sheet.
Print side
(coated side) up
Note
You can load one sheet of Artist Canvas in the auto sheet feeder.
3
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select High
Resolution Paper in the Media Type box. Also make sure that the
BJ Cartridge setting matches the BJ cartridge installed in the printer.
For Page Size, select Custom and set it to 9.5" × 14".
Using the Windows 98/95 Printer Driver
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Paper Handling
48
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Printing on Special Media Types
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify the media type (High Resolution Paper), and
the BJ cartridge installed in the printer.
Using the Macintosh Printer Driver
4
Start the print job.
5
Remove each printed sheet as it is ejected from the printer.
Do not touch the printed side until the ink is completely dry.
About 15 minutes are required for drying.
Note
Return unused sheets to the original package. Store the sheets in a flat,
dry, cool location away from direct sunlight, high temperature, and high
humidity.
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Paper Handling
49
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Printing on Special Media Types
■ Back Print Film
1
Make sure the printer is turned on and the paper thickness lever is set to
the Up position. Raise the paper rest.
Paper rest
Paper thickness lever
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Paper Handling
50
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Printing on Special Media Types
2
Fan the Back Print Film to remove static cling and tap the edges against a
flat surface to align them neatly.
If the film is curled, bend it slightly in the opposite direction of the curl to
straighten it.
Note
• The matte side of the film is the print side which should be loaded
face up.
• To avoid touching the print surface, always handle the sheets by the
edges. Unclean or scratched print surfaces can adversely affect print
quality.
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Paper Handling
51
S400.book Page 52 Wednesday, August 16, 2000 12:02 AM
Printing on Special Media Types
3
Load the Back Print Film:
• With the print (matte) side facing up, place one sheet of plain paper
under the stack. Load the stack with the edges aligned against the
right side of the sheet feeder.
• Adjust the paper guide to the left side of the stack.
Plain paper
Print side
Print side
Note
You can load up to ten sheets of film in the auto sheet feeder.
4
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select Back Print
Film in the Media Type box. Also make sure that the BJ Cartridge setting
matches the BJ cartridge installed in the printer.
Change the settings if necessary.
Using the Windows 98/95 Printer Driver
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Paper Handling
52
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Printing on Special Media Types
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify the media type (Back Print Film), and the
BJ cartridge installed in the printer.
Using the Macintosh Printer Driver
5
Start the print job.
6
Remove each printed sheet of Back Print Film as it is ejected from the
printer.
Do not touch the printed side until the ink is completely dry. About 15
minutes are required for drying.
Note
• An image is reversed when printed on Back Print Film in order to display
correctly when lit with a backlight.
• After drying, cover each sheet of Back Print Film with one sheet of plain
paper (uncoated) to prevent sticking and abrasion. Also, cover each
sheet of Back Print Film if you are storing them in plastic pockets to
prevent the film from sticking to the plastic.
• Store unused film in the original package in a dry, cool location away
from direct sunlight, high temperature, and high humidity.
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Printing on Special Media Types
■ Banner Paper
1
Make sure the printer is turned on and the paper thickness lever is set to
the Down position. Lower the paper rest.
Paper rest
Paper thickness lever
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Paper Handling
54
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Printing on Special Media Types
2
Note
Before you tear off the sheets, make sure that you take one more sheet
than you need for printing. (When you wish to print three sheets, tear off a
length of four sheets—one more than you need for printing.)
You can print on up to six sheets. If you want to print a banner of maximum
length (six sheets), tear off a length of seven sheets—one more than you
need for printing.
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Paper Handling
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Printing on Special Media Types
3
Load the Banner Paper:
• Align the right side of the first sheet with the right side of the sheet
feeder and insert it into the sheet feeder until it stops.
• Adjust the paper guide to the left side of the sheet.
Print side up
Note
• You can print on either side of Banner Paper.
• Neatly fold the unprinted paper behind the printer and do not allow it
to hang over the edge of the table.
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Printing on Special Media Types
4
Gently fold over the perforations between the first and second sheet.
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Paper Handling
57
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Printing on Special Media Types
5
Note
Be sure to provide ample space in front of the printer so each sheet is
supported as it comes out of the printer and then allowed to hang over the
edge of the table:
A dense printout will require more time to dry. Be careful that wet ink does
not stain the desk or the floor.
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Paper Handling
58
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Printing on Special Media Types
6
Start the print job.
Windows
In the Windows driver, you select Banner Printing on the Page Layout tab.
Printing on Banner Paper
Macintosh
When using a Macintosh, select Banner Printing before creating a
document using an application program.
Printing on Banner Paper
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Paper Handling
59
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Printing on Special Media Types
■ Glossy Photo Cards
1
Make sure the printer is turned on and the paper thickness lever is set to
the Up position. Raise the paper rest.
Paper rest
Paper thickness lever
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Paper Handling
60
S400.book Page 61 Wednesday, August 16, 2000 12:02 AM
Printing on Special Media Types
2
Load the Glossy Photo Card:
• With the print side (glossy side) facing up, place the Loading Support
Sheet B provided with the package under the sheet. Load the sheet
with the edges aligned against the right side of the sheet feeder. (For
details, refer to the instructions provided with the Glossy Photo Cards
package.)
• Adjust the paper guide to the left side of the sheet.
Loading Support Sheet B
Glossy side
Note
• Do not remove the borders from the photo card before printing.
• To avoid touching the print side (glossy side), always handle the sheet by
the edges. Unclean or scratched print surfaces can adversely affect print
quality.
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Paper Handling
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Printing on Special Media Types
3
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select Glossy Photo
Cards in the Media Type box. Also make sure that the BJ Cartridge setting
matches the BJ cartridge installed in the printer.
Change the settings if necessary.
Using the Windows 98/95 Printer Driver
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify the media type (Glossy Photo Cards), and
the BJ cartridge installed in the printer.
Using the Macintosh Printer Driver
4
Windows
Click the Page Layout tab and make sure that the Page Size setting is
Canon 4" × 6".
Normally you can set the paper size with the application program. However,
if the setting on the Page Layout tab does not match the setting in the
application program, or if your application program does not provide a size
selection for Glossy Photo Cards, specify the setting here.
Using the Windows 98/95 Printer Driver
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Printing on Special Media Types
Macintosh
Select Canon 4" × 6" for the Page Size setting. Normally you can set the
paper size with the application program.
Using the Macintosh Printer Driver
5
Start the print job.
6
Remove each printed card as it is ejected from the printer.
Do not touch the printed side until the ink is completely dry. About two
minutes are required for drying.
7
Note
Tear away the strip of the Glossy Photo Card. For more details, see the
instructions provided with the Glossy Photo Cards package.
Store unused Glossy Photo Cards in the original package in a dry, cool
location away from direct sunlight, high temperature, and high humidity.
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Paper Handling
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Printing on Special Media Types
■ Glossy Photo Paper
1
Make sure the printer is turned on and the paper thickness lever is set to
the Up position. Raise the paper rest.
Paper rest
Paper thickness lever
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Paper Handling
64
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Printing on Special Media Types
2
Fan the Glossy Photo Paper to remove static cling and tap the edges
against a flat surface to align them neatly.
If the film is curled, bend it slightly in the opposite direction of the curl to
straighten it.
Note
To avoid touching the print surface, always handle the sheets by the edges.
Unclean or scratched print surfaces can adversely affect print quality.
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Paper Handling
65
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Printing on Special Media Types
3
Load the Glossy Photo Paper.
• With the print side (glossy side) facing up, place the Loading Support
Sheet B provided with the package under the stack. Load the stack
with the edges aligned against the right side of the sheet feeder. (For
details, refer to the instructions provided with the package.)
• Adjust the paper guide to the left side of the stack.
Print side
(glossy side) up
Note
Loading Support Sheet B
• You can load up to ten sheets in the sheet feeder.
• Do not use the Support Sheet A provided with the package.
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Paper Handling
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Printing on Special Media Types
4
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select Glossy Photo
Paper in the Media Type box. Also make sure that the BJ Cartridge setting
matches the BJ cartridge installed in the printer.
Change the settings if necessary.
Using the Windows 98/95 Printer Driver
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify the media type (Glossy Photo Paper), and
the BJ cartridge installed in the printer.
Using the Macintosh Printer Driver
5
Start the print job.
6
Remove each printed sheet as it is ejected from the printer.
Do not touch the printed side until the ink is completely dry. About two
minutes are required for drying.
Note
Store unused film in the original package in a dry, cool location away from
direct sunlight, high temperature, and high humidity.
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Paper Handling
67
05-Printing.fm Page 68 Thursday, August 24, 2000 10:32 PM
Printing on Special Media Types
■ Greeting Cards
1
Make sure the printer is turned on and the paper thickness lever is set to
the Down position. Raise the paper rest.
Paper rest
Paper thickness lever
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Paper Handling
68
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Printing on Special Media Types
2
Load the Greeting Cards:
• For 1/4-fold greeting cards, load the sheet with the words “Canon
Greeting Cards” face down, and align the edge of the sheet against
the right side of the sheet feeder. 1/2-fold greeting cards can be
printed on either side. (For details, refer to the instructions provided
with the Greeting Cards package.)
• Adjust the paper guide to the left side of the sheet.
(b)
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(a)
Paper Handling
69
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Printing on Special Media Types
3
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select High
Resolution Paper in the Media Type box. Also make sure that the
BJ Cartridge setting matches the BJ cartridge installed in the printer.
Change the settings if necessary.
Using the Windows 98/95 Printer Driver
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify the media type (High Resolution Paper), and
the BJ cartridge installed in the printer.
Using the Macintosh Printer Driver
4
Start the print job.
5
Remove each printed card as it is ejected from the printer.
Do not touch the printed side until the ink is completely dry. About two
minutes are required for drying.
Note
Store unused Greeting Cards in the original package in a dry, cool
location away from direct sunlight, high temperature, and high humidity.
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Paper Handling
70
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Printing on Special Media Types
■ High Gloss Photo Film
Use only the BC-33e Color BJ Cartridge for printing on High Gloss Photo
Film. Do not use the BC-34e Photo BJ Cartridge.
Note
1
Make sure the printer is turned on and the paper thickness lever is set to
the Up position. Raise the paper rest.
Paper rest
Paper thickness lever
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Paper Handling
71
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Printing on Special Media Types
2
Load one sheet of High Gloss Photo Film:
• Remove one sheet from the package and hold the glossy side up with
the cut corner up and on the right. Align the right edge with the right
side of the auto sheet feeder and insert the sheet into the auto sheet
feeder.
• Adjust the paper guide to the left side of the sheet.
Print side (glossy side) up with the
cut corner up and on the right
Cut corner
Note
• If the sheet is curled, bend it slightly against the curl to straighten it.
• Always handle the sheet by the edges. An unclean or scratched print
surface can adversely affect print quality.
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Printing on Special Media Types
3
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select High Gloss
Photo Film in the Media Type box. The BJ Cartridge setting is automatically
set to Color.
Change the settings if necessary.
Using the Windows 98/95 Printer Driver
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify the media type (High Gloss Photo Film), and
the BJ cartridge (Color).
Using the Macintosh Printer Driver
4
Start the print job.
5
Remove each printed sheet as it is ejected from the printer.
Do not touch the printed side until the ink is completely dry. About 10
minutes are required for drying.
Note
Store unused film in the original package in a dry, cool location away from
direct sunlight, high temperature, and high humidity. After storing the
unused film in the package, place it on a stable, horizontal surface so that
the film is not curled or creased in the package.
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Paper Handling
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Printing on Special Media Types
■ High Resolution Paper
1
Make sure the printer is turned on and the paper thickness lever is set to
the Up position. Raise the paper rest.
Paper rest
Paper thickness lever
2
Fan the stack to remove static cling and align the edges of the stack by
tapping them on a flat surface.
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Paper Handling
74
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Printing on Special Media Types
Note
To avoid touching the print surface, always handle media by the edges.
Unclean or scratched print surfaces can adversely affect print quality.
3
Load the stack of paper with the whiter-side facing up:
• Align the stack with the right side of the auto sheet feeder and insert it
into the auto sheet feeder.
• Adjust the paper guide to the left side of the stack.
Load limit mark
Note
Make sure that the top of the stack is not higher than the load limit mark.
Maximum capacity of the sheet feeder is approximately 80 sheets of High
Resolution Paper.
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Paper Handling
75
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Printing on Special Media Types
4
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select High
Resolution Paper in the Media Type box. Also make sure that the
BJ Cartridge setting matches the BJ cartridge installed in the printer.
Change the settings if necessary.
Using the Windows 98/95 Printer Driver
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify High Resolution Paper for the media type
and select the BJ cartridge installed in the printer.
Using the Macintosh Printer Driver
Note
5
Start the print job.
6
Check the printed sheets as they are ejected from the printer.
As soon as about 20 sheets have stacked on the paper output tray, remove
them.
If the printed sheets are excessively curled after they are ejected from the
printer, remove each sheet immediately to prevent curled sheets from
blocking other sheets ejected from the printer.
• Store unused paper and other media flat in the original package in a dry,
cool location away from direct sunlight, high temperature, and high
humidity.
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Paper Handling
76
05-Printing.fm Page 77 Thursday, August 24, 2000 10:41 PM
Printing on Special Media Types
■ Magnet Sheets
Use only the BC-33e Color BJ Cartridge for printing on Magnet Sheets. Do
not use the BC-34e Photo BJ Cartridge.
Note
1
Make sure the printer is turned on and the paper thickness lever is set to
the Down position. Raise the paper rest.
Paper rest
Paper thickness lever
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Paper Handling
77
S400.book Page 78 Wednesday, August 16, 2000 12:02 AM
Printing on Special Media Types
2
Place one sheet of plain paper behind one magnet sheet.
Place both sheets on a hard surface to align the bottom edge and sides.
Plain paper
Glossy side of magnet sheet
Note
• From the bottom edge, roll the two sheets together with the plain paper
facing out and glossy side of the magnet sheet facing inside.
1.5"
• Once rolled, hold in this position for 20 seconds.
1.5"
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Paper Handling
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S400.book Page 79 Wednesday, August 16, 2000 12:02 AM
Printing on Special Media Types
3
Unroll the media and place it in the sheet feeder immediately.
• Make sure the print (glossy) side is facing up and one sheet of plain
paper is under the sheet, load the two sheets with the edges aligned
against the right side of the sheet feeder.
• Adjust the paper guide to the left side of the sheets.
Print (glossy) side up
Note
Plain paper
You can load one Magnet Sheet in the sheet feeder.
4
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select Glossy Photo
Paper in the Media Type box. The BJ Cartridge setting is automatically set
to Color.
Change the settings if necessary.
Using the Windows 98/95 Printer Driver
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Paper Handling
79
S400.book Page 80 Wednesday, August 16, 2000 12:02 AM
Printing on Special Media Types
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify the media type (Glossy Photo Paper), and
the BJ cartridge (Color).
Using the Macintosh Printer Driver
5
Start the print job.
6
Remove the printed Magnet Sheet as it is ejected from the printer.
Do not touch the printed side until the ink is completely dry. About 30
minutes are required for drying.
Discard the sheet of plain paper.
Note
• Return unused Magnet Sheets to the original package and store the
sheets in a flat, dry, cool location away from direct sunlight, high
temperature, and high humidity.
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Paper Handling
80
S400.book Page 81 Wednesday, August 16, 2000 12:02 AM
Printing on Special Media Types
■ Transparencies
1
Make sure the printer is turned on and the paper thickness lever is set to
the Up position. Raise the paper rest.
Paper rest
Paper thickness lever
2
Fan the transparencies to remove static cling and tap the edges against a
flat surface to align them neatly.
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Paper Handling
81
S400.book Page 82 Wednesday, August 16, 2000 12:02 AM
Printing on Special Media Types
Note
• To avoid touching the print surface, always handle the sheets by the
edges. Unclean or scratched print surfaces can adversely affect print
quality.
• Do not remove transparencies from the package until you are ready to
load them in the auto sheet feeder, especially in humid conditions.
3
Load the transparencies:
• Load the stack with the edges aligned against the right side of the
sheet feeder.
• Adjust the paper guide to the left side of the stack. You can print on
either side of transparencies, but using a slightly curled surface as a
print side is recommended.
Plain paper
Print side
Print side
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Paper Handling
82
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Printing on Special Media Types
Note
• You can load up to 30 transparencies in the sheet feeder.
• If two or more transparencies feed at a time, lower the paper rest.
4
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select Transparency
in the Media Type box. Also make sure that the BJ Cartridge setting
matches the BJ cartridge installed in the printer.
Change the settings if necessary.
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Printing on Special Media Types
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify the media type (Transparency), and the
BJ cartridge installed in the printer.
Using the Macintosh Printer Driver
5
Start the print job.
6
Remove each printed transparency as it is ejected from the printer.
Do not touch the printed side until the ink is completely dry. About 15
minutes are required for drying.
Note
• After drying, cover each transparency with one sheet of plain paper
(uncoated) to prevent sticking and abrasion. Also, cover each
transparency if you are storing them in plastic pockets to prevent the
transparencies from sticking to the plastic.
• Store unused transparencies in the original package in a dry, cool
location away from direct sunlight, high temperature, and high humidity.
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Printing on Special Media Types
■ T-Shirt Transfers
Use only the BC-33e Color BJ Cartridge for printing on T-Shirt Transfers. Do
not use the BC-34e Photo BJ Cartridge.
Note
1
Make sure the printer is turned on and the paper thickness lever is set to
the Down position. Raise the paper rest.
Paper rest
Paper thickness lever
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Printing on Special Media Types
2
Load the T-Shirt Transfer with the printing side (the side without the green
line) facing up.
• Adjust the paper guide to the left side of the sheet.
• You can load one T-Shirt Transfer at a time in the sheet feeder.
Print side up
3
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select T-Shirt
Transfer in the Media Type box. The BJ Cartridge setting is automatically
set to Color.
Change the settings if necessary.
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Printing on Special Media Types
Macintosh
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box. Specify the media type (T-Shirt Transfer), and the
BJ cartridge (Color).
Using the Macintosh Printer Driver
Note
4
Start the print job.
5
Remove the printed T-Shirt Transfer as it is ejected from the printer.
Transfer the image to the T-shirt as soon as possible. See the instructions
provided with the T-Shirt Transfers.
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Printing on Special Media Types
■ Envelopes
1
Make sure the printer is turned on and the paper thickness lever is set to
the Down position.
Paper thickness lever
Note
• To avoid poor print results, do not attempt to print on envelopes with
embossed or treated surfaces.
• To avoid misfeeds and jams, do not use envelopes with overlapping flaps
or pressure seals.
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2
Prepare the envelopes.
• Press down firmly on the corners of the envelopes and all edges to flatten
the envelopes and expel all air.
• If the envelopes are still warped, hold the edges of the envelopes
diagonally and bend gently. Make sure the flaps are straight.
• To ensure the envelopes feed correctly, use a pen or similar object to
flatten the flaps.
Note
• Failure to flatten the envelopes before loading may cause jams.
• Warping and air pockets in the envelopes should not exceed 0.2 in.
(5 mm).
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Printing on Special Media Types
3
Load the envelopes:
• Load the top edge of the address side (flap side down) into the auto sheet
feeder and align the stack with the right side of the auto sheet feeder.
• Adjust the paper guide to the left side of the stack.
Print side (address side)
Note
You can load up to ten envelopes in the sheet feeder.
4
Windows
Open the Printer Properties dialog box, then select the most appropriate
icon in the Choose Print Mode box under the Main tab. Select Envelope in
the Media Type box. Also make sure that the BJ Cartridge setting matches
the BJ cartridge installed in the printer.
Change the settings if necessary.
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Printing on Special Media Types
Macintosh
Select the most appropriate icon that indicates the print mode in the
Printer Properties dialog box. Specify the media type (Envelope), and
the BJ cartridge installed in the printer.
Using the Macintosh Printer Driver
5
Windows
Click the Page Layout tab, then select “#10 Env. 9.50 × 4.12 in.” or “DL Env.
220.0 × 110 mm” in the Page Size box for the envelope size.
Normally you can set the envelope size with the application program.
However, if the setting on the Page Layout tab does not match the setting in
the application program, change the setting here.
Using the Windows 98/95 Printer Driver
Macintosh
Select “#10 Env. 9.50 × 4.12 in.” or “DL Env. 220.0 × 110 mm” for the
envelope size.
Normally you can set the envelope size with the application program.
Using the Macintosh Printer Driver
6
Start the print job.
7
Remove each printed envelope as it is ejected from the printer.
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Printing Photographs
Printing Photographs
Tips for Printing Photographic Images
About Photo Optimizer
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Printing Photographs
■ Tips for Printing Photographic Images
To produce the best possible print quality for printing photographic images from a digital
camera or scanner, or photographic images downloaded from a home page on the Internet,
follow these guidelines:
• Use the BC-34e Photo BJ Cartridge.
• Use special media designed for reproducing photographs.
• Use correct print settings in the printer driver. Be sure the settings match your
BJ cartridge and media type.
1
Make sure that the printer is turned on. Also make sure that the BC-34e
Photo BJ Cartridge is installed in the cartridge holder.
2
Load special print media in the auto sheet feeder of the printer.
Excellent prints of photographs can be obtained with plain paper; for
superior color reproduction, using one of the following special media is
recommended:
• Glossy Photo Cards
• Glossy Photo Paper
• High Resolution Paper
Paper and Other Print Media
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Printing Photographs
Windows
3
Open the Printer Properties dialog box and select SuperPhoto in the
Choose Print Mode box under the Main tab.
When SuperPhoto is selected, the BJ Cartridge setting automatically
changes to Photo so you can use the different types of inks provided by the
BC-34e Photo BJ Cartridge.
4
Click the OK button to close the Printer Properties dialog box.
5
Start the print job.
Macintosh
Note
3
Select the command used for printing (for example, Print from the File
menu) to open the Printer Properties dialog box.
4
Select the Photo icon in the Printer Properties dialog box.
5
Select Photo in the BJ Cartridge setting, and click the Print button.
For optimum reproduction of all the color tones, make sure that the Media
Type setting is correct for the media you have loaded in the printer.
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Printing Photographs
■ About Photo Optimizer
The Photo Optimizer adjusts a photographic image created with a digital camera device
when it is printed out. Use the Photo Optimizer to compensate unsatisfactory color balance
and over- or underexposure before printing.
Windows
1
Open the Printer Properties dialog box, then click the Main tab.
2
Click the Advanced button.
3
Select Photo Optimizer in the Quality tab.
4
Check the Whole Page checkbox, if necessary.
Enabled:
When the Whole Page setting is enabled, the Photo Optimizer adjusts
multiple photographic images appearing on the same page separately.
Use this setting when any trimmed or rotated images are contained in the
page.
Disabled:
When the Whole Page setting is disabled, the Photo Optimizer adjusts
multiple graphic images appearing on the same page as a whole.
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Printing Photographs
Macintosh
1
Open the Photo Optimizer in the Quality panel. The Photo Optimizer feature
works on the image that is edited using the edit menu such as Cut and
Rotate in a graphics application program.
Disabled
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Using the Windows 98/95 Printer Driver
Printer Driver Basics
Windows 2000 and Windows NT Users
Preparing and Executing a Print Job
Getting to Know the Windows 98/95 Printer Driver
Making the Most of the Windows 98/95 Printer Driver
Using Maintenance Functions
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Printer Driver Basics
A
The printer driver controls communication between the printer and your computer. To use
the printer with your computer, you must install the printer driver. For instructions on
installing the printer driver, refer to the Quick Start Guide.
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Windows 2000 and Windows NT Users
The information in this section is specific to Windows 98 and Windows 95.
If you are a Windows 2000 or Windows NT 4.0 user, please note that some of the operation
procedures are not identical to Windows 98 and Windows 95, and some of the features are
not supported.
To open the S400 Properties dialog box from the Start menu, you click Start, Settings, and
Printers. Highlight the Canon S400 icon and then select “Printing Preferences” from the File
menu. The printer settings are arranged on these tabs:
Windows 2000/NT 4.0 tabs
Main
Page Setup
Effects
Profiles
Maintenance
Although the printer settings are arranged differently on these tabs, the functionality is
basically the same.
For more details on the operation procedures for Windows 2000 or Windows NT 4.0, please
use the online help feature.
Using Online Help
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Preparing and Executing a Print Job
Before you start a print job, you need to specify the print settings. The print settings in the
printer driver allow fine control over the print quality and color adjustment, but you can
simplify the setup procedure as follows.
1
Set the paper size you use from within the application program before
printing.
2
Select the command used for printing (for example, Print or Print Setup in
the File menu) in the application program.
3
Click the Properties button to open the Printer Properties dialog box, then
select the desired icon for your print mode in the Choose Print Mode box
under the Main tab.
• The most appropriate print settings are pre-assigned in each icon for a
particular type of print job.
• The BJ Cartridge and Media Type settings are selected automatically.
4
Make sure that the BJ Cartridge and Media Type settings match the
BJ cartridges installed in the printer and the print media you are using.
Change the settings, as needed.
5
Also make sure that the Paper Size setting in the Page Layout tab matches
the setting in the application program.
6
Click the OK button to close the Printer Properties dialog box.
7
Click the OK button in the Print window. Printing begins.
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Getting to Know the Windows 98/95 Printer Driver
Opening the Printer Properties Dialog Box
Selecting the Print Mode
Setting the Page Size
Using Online Help
Closing the Printer Properties Dialog Box
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Getting to Know the Windows 98/95 Printer Driver
■ Opening the Printer Properties Dialog Box
To specify the print settings or use maintenance functions such as print head cleaning, you
must open the Printer Properties dialog box.
Note
This section describes the general procedures for opening the Printer
Properties dialog box. Depending on the application program you use,
different menu items may be used for printing. For more details, refer to the
documentation for your application program.
From your application program
You can open the Printer Properties dialog box from your application program before
printing.
1
Select the command used for printing (for example, Print or Print Setup
from the File menu) in your application program.
2
Make sure that Canon S400 is selected in the Printer box.
If another printer name is displayed, click the down-arrow and then select
Canon S400 from the pull-down list.
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Getting to Know the Windows 98/95 Printer Driver
3
Click the Properties button. The Printer Properties dialog box opens. The
Main, Page Layout, Stamp/Background, and Maintenance tabs are
displayed in the Printer Properties dialog box.
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Getting to Know the Windows 98/95 Printer Driver
From the Start menu
When you wish to specify print settings that are common to all application programs, open
the Printer Properties dialog box from the Start menu.
This method is also helpful when you wish to use maintenance functions such as print head
cleaning without starting up an application program.
1
Click the Start button. Point to Settings, then click Printers.
2
When the Printers window is displayed, click the Canon S400 icon.
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3
Note
Select Properties from the File menu. Or, right-click and select Properties
from the pop-up menu. The Properties dialog box opens. The Main, Page
Layout, Stamp/Background, and Maintenance tabs are contained in the
Printer Properties dialog box.
When you open the Printer Properties dialog box from the Start menu,
some other tabs (such as General and Details) are added by the Windows
operating system. For more details on these additional tabs, refer to your
Windows documentation.
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Getting to Know the Windows 98/95 Printer Driver
■ Selecting the Print Mode
Before you start a print job, open the Printer Properties dialog box and specify the print
mode. The print settings in the Printer Properties dialog box allow fine control over the print
quality and color adjustment, but you can simplify the setup procedure by selecting the icon
in which the most appropriate print settings are pre-assigned.
Default settings
The following print modes are set up as defaults in the printer driver. When you select an
icon in the Choose Print Mode box, the combination of BJ Cartridge and Media Type
settings changes automatically. Select the most appropriate icon according to your print job.
Icon
Purpose
BJ Cartridge
Media Type
For printing documents that consist mostly of text
(such as word processor files) at the standard print
quality.
Color
Plain Paper
Gives priority to print speed rather than print quality.
Use this print mode for trial printing.
Color
Plain Paper
Automatically recognizes photographs and graphics
and prints using the optimum print settings. This print
mode is the best choice when you print data that
contains different elements such as text, tables,
graphs, and photographs in the same document.
Produces high print quality for printing photographs
and other graphics with fine gradations of tone.
Color
Plain Paper
Color
High Resolution
Paper
Produces the best possible print quality for printing
photographs. This print mode is also suitable for
printing graphics with fine gradations of tone.
Photo
Glossy Photo
Paper
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Getting to Know the Windows 98/95 Printer Driver
Note
• In addition to the BJ Cartridge and Media Type settings, other print
settings are also pre-assigned to each icon in the Choose Print Mode
box. To confirm all default settings, click the Advanced button
after selecting the icon. The settings on the Quality, Special Effects, and
Color tabs are the properties of the print mode.
• You can modify the default print mode settings, as necessary.
Creating an original print mode
Selecting the print mode
After you select the icon, match the BJ Cartridge and Media Type settings with the
BJ cartridges and print media installed in the printer.
1
Open the Printer Properties dialog box, then click the Main tab.
2
Select the desired icon according to your print job in the Choose Print
Mode box.
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Getting to Know the Windows 98/95 Printer Driver
3
Note
Make sure that the BJ Cartridge and Media Type settings are identical to
the BJ cartridge and print media installed in the printer.
When you change a default setting in the BJ Cartridge or Media Type box,
the icon that indicates the current settings changes to User-modified.
Current settings
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Getting to Know the Windows 98/95 Printer Driver
You can start a print job with the User-modified icon, but you can also save and register the
settings in the Choose Print Mode box under a new icon.
Customizing the Print Settings in the Printer Driver—
Creating an original print mode
■ Setting the Page Size
Set the page size you use from within the application program before printing.
Also make sure that the page size setting in the Printer Properties dialog box is identical to
the page size setting in the application program.
Confirming the page size
You can view the page size you use in the print settings information box of the Main tab.
Make sure that Page Size is identical to the setting in the application program before
printing.
Print settings information box
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Getting to Know the Windows 98/95 Printer Driver
Changing the page size (for regular paper sizes)
1
Click the Page Layout tab.
2
Click the down-arrow in the Page Size box, then select the appropriate
page size from the pull-down list.
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Getting to Know the Windows 98/95 Printer Driver
Changing the page size (for custom paper sizes)
1
Click the Page Layout tab.
2
Click the down-arrow in the Page Size box, then select Custom Size from
the pull-down list.
The Custom Paper Size dialog box is displayed.
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3
Select inch or mm (millimeter) for the unit of measurement in the Unit box,
and enter the desired width and height within the following ranges:
Width:
3.94" to 9.50" (100.0 mm to 241.3 mm)
Height: 3.94" to 23.0" (100.0 mm to 584.2 mm)
4
Click the OK button.
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Getting to Know the Windows 98/95 Printer Driver
■ Using Online Help
When you want to learn about a particular topic, the online help function provides the
necessary information on the screen of your computer.
Finding information on a particular topic
1
When you click the “?” button on the upper right corner of the Printer
Properties dialog box, the shape of the mouse pointer changes to “
2
Click the desired item to learn more about the item. A detailed explanation
appears.
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Finding information on an operation procedure
1
Click the Help button on the lower right corner of the Printer Properties
dialog box.
2
When the contents of the Canon BJ Printer Driver Help are displayed,
select the desired item to learn more about that item.
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Getting to Know the Windows 98/95 Printer Driver
■ Closing the Printer Properties Dialog Box
After specifying the necessary print settings, close the Printer Properties dialog box and
start your print job.
Note
1
Make sure that the information on Direction, Feed, and Paper Thickness
Lever in the illustrated guideline is correct.
2
Click the OK button. The print settings become enabled and the Printer
Properties dialog box closes.
• When you want to enable the print settings without closing the Printer
Properties dialog box, click the Apply button.
• When you do not want to enable the print settings, click the Cancel
button.
• When you want to revert the print settings to the factory settings, click
the Defaults button in each tab.
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Making the Most of the Windows 98/95 Printer Driver
Printing Documents Enlarged/Reduced (Scaled Printing)
Printing Multiple Pages on One Sheet (Page Layout Printing)
Printing Documents Enlarged (Poster Printing)
Printing on Banner Paper
Changing the Print Order/Number of Copies
Printing a Stamp
Printing a Background
Optimizing Image Data
Photo Optimizer
Using Special Effects
Changing the Print Quality (Halftoning)
Adjusting Image Data
Customizing the Print Settings in the Printer Driver
Using Background Printing
Using the BJ Status Monitor
Using the BJ Printer Monitor
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Making the Most of the Windows 98/95 Printer Driver
■ Printing Documents Enlarged/Reduced (Scaled Printing)
The Scaled Printing feature of the printer driver allows you to set a scaling value to print
an enlarged or reduced page on a paper size that is larger or smaller than the paper size of
the original file in the application program.
There are two different ways to use Scaled Printing.
Setting the scaling value
This method is helpful when you know the enlargement or reduction ratio before printing.
1
Open the Printer Properties dialog box and click the Page Layout tab.
2
Click Scaled Printing. The Scaling and Printer Paper Size settings are
enabled.
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3
Set the desired enlargement or reduction ratio in the Scaling box.
To change the value of the enlargement or reduction ratio, click the up- or
down-arrow to the right of the Scaling box. (You can also enter the desired
value directly.)
4
Confirm the layout of the printout in the preview area and click the OK
button.
Note
When you wish to revert Scaled Printing to the original value (100%), click
Normal-size Printing.
Setting a printer paper size different from the original page size
1
Open the Printer Properties dialog box and click the Page Layout tab.
2
Click Scaled Printing. The Scaling and Printer Paper Size settings are
enabled.
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3
Click the down-arrow to the right of the Printer Paper Size box and select
the desired paper size. When you select a paper size in the Printer Paper
Size box which is different from the paper size originally set in the Page
Size box, the enlargement or reduction ratio is calculated automatically and
is displayed in the Scaling box. (If you need to make a fine adjustment,
change the value in the Scaling box.)
Scaling box
4
Note
Confirm the layout of the printout in the preview area and click the OK
button.
When you wish to revert to the original value (100%), click Normal-size
Printing.
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Making the Most of the Windows 98/95 Printer Driver
■ Printing Multiple Pages on One Sheet (Page Layout Printing)
By reducing the scale in a 2-Page Print or 4-Page Print layout, you can print multiple pages
on one sheet. You can save the total amount of paper used for long documents. This feature
is also useful when you wish to view an image spread or print your document as a book
cover.
Specifying the layout
1
Open the Printer Properties dialog box and click the Page Layout tab.
2
Click Page Layout Printing. The Specify button is displayed and the preview
area display changes.
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3
Click the Specify button, as necessary. You can specify the detailed layout
setting in the Page Layout Printing dialog box.
Pages:
Page Order:
Frame Border:
4
Note
Click the down-arrow and select the 2-Page Print or
4-Page Print layout. The 2-Page Print setting prints two
pages on one sheet of paper and the 4-Page Print
setting prints four pages on one sheet of paper.
Click the icon in the Page Order box. The icon indicates
the order in which the pages run (for example, running
from top-left to top-right to bottom-left to bottom-right in
the 4-Page Print setting).
Check the Frame Border checkbox when you wish to
print with a frame around each page.
Confirm the layout of the printout in the preview area and click the OK
button.
• When you use Page Layout Printing, check that Background Printing
is enabled in the Page Layout tab.
• When you wish to revert Page Layout Printing to the original setting,
click Normal-size Printing.
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Making the Most of the Windows 98/95 Printer Driver
■ Printing Documents Enlarged (Poster Printing)
By dividing image data (such as a photographic image) and enlarging it for printing, you can
print one page on multiple sheets. Pasting the pages after printing makes it possible to
create a large-sized document such as an artistic poster.
Setting the image divisions
1
Open the Printer Properties dialog box and click the Page Layout tab.
2
Click the button for Poster Printing. The Specify button is displayed and the
preview area displays the changes.
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3
Click the Specify button, as necessary. You can specify a detailed image
division setting in the Poster Printing dialog box.
Image divisions:
Specifies the number of divisions you want to make on the image.
2 × 2: The number of printouts totals 4.
3 × 3: The number of printouts totals 9.
4 × 4: The number of printouts totals 16.
Print Cut/Paste in margins:
When Print Cut/Paste in margins is enabled, the printer prints “cut” and
“paste” characters. Use these characters as a guideline when you cut and
paste each page after printing.
Print Cut/Paste lines in margins:
When Print Cut/Paste lines in margins is enabled, the printer prints lines for
cutting along. Use these lines as a guideline when you cut and paste each
page after printing.
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4
Note
Confirm the layout of the printout in the preview area and click the OK
button.
• When you use Poster Printing, check that Background Printing is
enabled in the Page Layout tab.
• When you wish to revert Poster Printing to the original setting, click
Normal-size Printing.
• You can divide the image divisions between printed pages and unprinted
pages.
When you do not wish to print the page, click the image division in the
preview area. (The image division disappears and the page is not
printed.)
When you wish to restore the image division, click the image division in
the preview area again. (The image division reappears and the page is
printed.)
• You can select the printed or unprinted pages at one time. Right-click
the mouse in the preview area and select Print all pages or Delete
all pages.
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■ Printing on Banner Paper
This section describes the print settings for printing on banner paper. For details on how to
load banner paper in the printer, refer to the Paper Handling section.
Banner Paper
Setting banner printing
1
Open the Printer Properties dialog box and choose the desired icon in the
Choose Print Mode box of the Main tab. Also make sure that Plain Paper is
set in the Media Type box.
2
Click the Page Layout tab.
3
Click the button for Banner Printing. A confirmation message appears.
• If you click the Help button, detailed instructions on banner printing are
given.
• If you wish to skip over the detailed instructions on banner printing, click
the OK button.
4
Note
Confirm the preview area and click the OK button.
When you wish to revert Banner Printing to the original setting, click
Normal-size Printing.
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■ Changing the Print Order/Number of Copies
Based on the default settings of the printer driver, the printer starts printing one set of any
document from the first page. When you print multiple copies of the same document, you
need to specify the number of copies. You can change the print order with Reverse and
Collate, as needed.
Setting the print order and number of copies
When you wish to print multiple copies of the same document, specify the number of
copies. You can also change the print order with Reverse and Collate.
1
Open the Printer Properties dialog box, then click the Page Layout tab.
2
When you print multiple copies of the same document, set the number of
copies between 1 and 999 in the Copies box. You can also select the print
order.
Reverse order:
Use this setting when you print a multiple page document. The printer
starts printing from the last page of the document. (When this setting is
disabled, the printer starts printing from the first page of the document.)
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Collate:
Use this setting when you print multiple copies of a multiple page
document.
When Collate is enabled, the printer prints the document and collates each
copy from the first page to the last page.
When Collate is disabled, the printer prints the document and collates
copies of the same page.
3
Note
Click the OK button to close the Printer Properties dialog box.
• Before setting the print order and number of copies, make sure that
Background Printing is enabled in the Page Layout tab. (If it is disabled,
you cannot change the print order and number of copies.)
• When Banner Printing is selected in the Page Layout tab, you cannot
change the print order or the number of copies.
• When Poster Printing is selected in the Page Layout tab, Reverse order
is grayed out and cannot be used.
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■ Printing a Stamp
The printer driver allows you to print a stamp on your documents. Stamps are notations
such as CONFIDENTIAL or IMPORTANT, which are frequently rubber-stamped on
documents to alert readers. Several default stamps are available for immediate use.
Printing a default stamp
1
Open the Printer Properties dialog box, then click the Stamp/Background
tab.
2
Click the down-arrow and select the desired stamp item from the
pull-down list. (The stamp you select is displayed in the preview area at this
time.)
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3
Specify whether to print the stamp on the first page only or on each page of
the document.
Place stamp over text:
Click this checkbox to print the stamp
over the document data. If you leave
the box unchecked, the document
data are printed on top of the stamp.
Stamp first page only:
Click this checkbox to print the stamp
on the first page only. If you leave
the box unchecked, the stamp is
printed on each page.
4
Note
Click the OK button to close the Printer Properties dialog box and start the
print job.
• When Background Printing is disabled or Banner Printing is enabled in
the Page Layout tab, the stamp items are grayed out and cannot be
used.
• To cancel stamp printing, select None from the Stamp pull-down list.
• When you wish to change settings such as size, color, or position of the
stamp, click the Define Stamp button.
Customizing the Print Settings in the Printer Driver—
Creating an original stamp
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■ Printing a Background
The printer driver allows you to print a background on your documents, like a watermark.
Two types of default backgrounds are available for immediate use.
Printing a default background
1
Open the Printer Properties dialog box, then click the Stamp/Background
tab.
2
Click the down-arrow and select the desired background item from the
pull-down list. (The background you select is displayed in the preview area
at this time.)
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3
Specify whether to print the background on the first page of the document
only, as necessary.
Background first page only:
Click this checkbox to print the background on the first page only.
If you leave this box unchecked, the background is printed on each page.
4
Note
Click the OK button to close the Printer Properties dialog box and start the
print job.
• When Background Printing is disabled or Banner Printing is enabled in
the Page Layout tab, the background items are grayed out and cannot
be used.
• When you wish to revert to the normal print setting without any
background, select None from the pull-down list.
• When you wish to change settings such as the layout or position of the
background, click the Select Background button.
• You can also use a bitmap file as a background.
Customizing the Print Settings in the Printer Driver—
Creating an original background
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■ Optimizing Image Data
The printer driver allows you to compensate and optimize the print quality of image data.
Depending on the type of image data you print, you can use either Image Optimizer or
Photo Optimizer.
Image Optimizer
Enlarging an image often causes edges to look jagged. To solve this problem, after
enlarging an image in your application program, turn on the Image Optimizer before
printing. For example, you may want to use the Image Optimizer when you print a
low-resolution image downloaded from a home page on the Internet.
1
Open the Printer Properties dialog box, then click the Main tab.
2
Click the Advanced button.
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Note
3
Select Image Optimizer in the Quality tab to enable the Image Optimizer
setting.
4
Click the OK button to return to the Main tab.
5
Click the OK button to close the Printer Properties dialog box and start the
print job.
• The Image Optimizer setting may have little or no effect on printing,
depending on the application program you use.
• The Image Optimizer setting has more effect on low-resolution images
than on high-resolution images.
• Using the Image Optimizer setting to smooth an image may require
more time for printing.
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■ Photo Optimizer
The Photo Optimizer adjusts a photographic image created with a digital camera when it is
printed out. Use the Photo Optimizer to compensate unsatisfactory color balance and overor underexposure before printing.
1
Open the Printer Properties dialog box, then click the Main tab.
2
Click the Advanced button.
3
Select Photo Optimizer in the Quality tab to enable the Photo Optimizer
setting.
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4
Check the Whole Page checkbox, if necessary.
Disabled:
When the Whole Page setting is disabled, the Photo Optimizer adjusts
multiple photographic images appearing on the same page separately.
Enabled:
When the Whole Page setting is enabled, the Photo Optimizer adjusts
multiple graphic images appearing on the same page as a whole. Use this
setting when any trimmed or rotated images are contained in the page.
Note
5
Click the OK button to return to the Main tab.
6
Click the OK button to close the Printer Properties dialog box and start the
print job.
• Using the Photo Optimizer setting to adjust an image may require more
time for printing.
• When Background Printing is disabled in the Page Layout tab, the
Whole Page setting is grayed out and cannot be used.
• When Banner Printing is enabled in the Page Layout tab, the Whole
Page setting can be turned on but does not function.
Printing Photographs
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■ Using Special Effects
The printer driver not only performs simple color adjustments to improve the quality of the
original image, but also enhances images for artistic effect.
Setting Simulate Illustration
Use this artistic effect to simplify complex image data so that a photograph appears to be
an illustration.
1
Open the Printer Properties dialog box, then click the Main tab.
2
Click the Advanced button.
3
Click the Special Effects tab.
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4
Check the Simulate Illustration checkbox to enable the setting. The
appearance of the image data in the preview area changes (as if the
photograph is converted to an illustration) at this time.
5
If necessary, drag the slide bar to increase or decrease the contrast.
6
Click the OK button to return to the Main tab.
7
Click the OK button to close the Printer Properties dialog box and start the
print job.
Note
• The Simulate Illustration setting can be used with the Monochrome
Effects setting (see below).
• When Background Printing is disabled in the Page Layout tab, the
Simulate Illustration setting is grayed out and cannot be used.
• When Black is selected in the Main tab, the Simulate Illustration
setting is grayed out and cannot be used.
Setting Monochrome Effects
Use this setting when you want to give expression to an image by using a monochrome
effect.
1
Open the Printer Properties dialog box, then click the Main tab.
2
Make sure there is no check in the Grayscale Print checkbox.
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3
Click the Advanced button.
4
Click the Special Effects tab.
5
Check the Monochrome Effects checkbox to enable the setting. The
appearance of the image in the preview area changes to a monochrome
image.
6
Select the desired monochrome effect from Sepia, Blue, Pink, Green or
Select Color.
7
When you select Select Color, drag the color slide bar until the desired
monochrome image is displayed in the preview area. (You can also select
the desired monochrome image by clicking the right or left arrow of the
color slide bar.)
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Note
8
Click the OK button to return to the Main tab.
9
Click the OK button to close the Printer Properties dialog box and start the
print job.
• The Monochrome Effects setting can be used with the Simulate
Illustration setting.
Setting Simulate Illustration
• When Background Printing is disabled in the Page Layout tab, the
Monochrome Effects setting is grayed out and cannot be used.
• When Grayscale Print is enabled in the Main tab, the Monochrome
Effects setting is grayed out and cannot be used.
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■ Changing the Print Quality (Halftoning)
When your printouts are not satisfactory, the printer driver allows you to make fine
adjustments to the print quality and halftoning settings.
Setting the print quality/halftoning
Note
If there is a problem in the image data you wish to print, the print quality
and halftoning settings may not be visible or effective.
1
Open the Printer Properties dialog box, then click the Advanced button in
the Main tab.
2
Click the Quality tab and set Print Quality and Halftoning, as needed.
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Print Quality:
When you wish to improve the print quality, drag the Print Quality slide bar
to the right (Fine). The print mode changes according to the setting of the
slide bar. Please note that using a higher setting in the direction of Fine
requires more time for printing.
Halftoning:
The colors and shapes of printouts are reproduced by the ink dots ejected
from the nozzles of the print head. Halftoning determines the color
boundaries of intermediate tones.
Fine (Fast):
Uses a simplified halftoning method for high speed printing.
Fine:
Lines up ink dots of different colors under the rules specified in the printer
driver. Use this setting for printing graphics or charts with clearly defined
color boundaries.
Diffusion:
Randomly places ink dots of different colors. Use this setting for printing
natural color images such as photographs.
Auto:
The printer driver automatically distinguishes among the types of image
data, and switches to the most appropriate halftoning method.
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3
Click the OK button to return to the Main tab.
4
Click the OK button to close the Printer Properties dialog box.
Note
• Depending on the Halftoning settings, some of the Print Quality settings
cannot be used. When you wish to print at the highest quality, set
Halftoning to Diffusion.
• Depending on the BJ Cartridge and Media Type settings in the Main tab,
some of the Print Quality and Halftoning settings cannot be used.
■ Adjusting Image Data
When the color reproduction of your printouts is unsatisfactory, you can adjust the color
balance and intensity as needed. Use this feature only when you wish to make fine
adjustments to the color balance in the printouts, and do not change the settings
excessively. (Please note that this feature does not compensate the overall color balance of
the image data as some application programs for editing image data would do.)
Adjusting the colors
Before adjusting the color balance and intensity, make sure that Color Adjustment is
enabled in the Colors tab under the Main tab.
1
Open the Printer Properties dialog box, then click the Advanced button in
the Main tab.
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2
Click the Color tab and make sure that the Color Adjustment setting is
enabled.
3
Set the following items as needed.
Color Balance:
Move the slide bars of the individual colors. For example, when blues are
too strong in the printouts, drag the slide bar for Cyan to the left.
Output Style:
Specifies whether printouts should emphasize intermediate tones or
produce bright and sharp colors. When you select Auto, the printer driver
automatically distinguishes among the types of image data, and switches to
the most appropriate matching method.
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Brightness:
Specifies the contrast among intermediate tones between black and white.
Adjusting the brightness toward Light makes the overall image brighter,
with stronger contrast in the light areas and lower contrast in the dark
areas.
Note
4
Click the OK button to return to the Main tab.
5
Click the OK button to close the Printer Properties dialog box.
Depending on the application program you use, you can also use the ICM
(Image Color Management) feature of the Windows 98 operating system.
For more details, refer to the online Help for Windows or your Windows
documentation.
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Adjusting the intensity
The Intensity Setting specifies whether to make the overall printout darker or lighter.
1
Open the Printer Properties dialog box, then click the Advanced button in
the Main tab.
2
Click on the Color tab.
3
Move the Intensity slide bar to the left (lighter) or right (darker).
4
Click the OK button to return to the Main tab.
5
Click the OK button to close the Printer Properties dialog box.
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■ Customizing the Print Settings in the Printer Driver
Changing the default properties of the Print Mode, Stamp, and Background settings makes
it possible to use them as customized settings in the printer driver.
You can also register your original stamp and background in the printer driver.
Creating and deleting an original print mode
You can create an original print mode by changing the default properties of the Print Mode
settings as desired. It is also possible to save your original print mode as a file and delete it
when it is unnecessary.
Creating an original print mode
Note
1
Open the Printer Properties dialog box, then select the most appropriate
icon for printing your document from the Choose Print Mode box in the
Main tab.
2
Click the Advanced button. This displays all the properties of the print mode
you selected in step 1.
When you need detailed descriptions of the print settings on any tab, click
the ? button and then move the ? symbol to the item you want to learn
more about in order to display the online Help of the printer driver.
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3
Change the print settings in the Quality tab, if necessary.
4
Change the print settings in the Special Effects tab, if necessary.
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5
Change the print settings in the Color tab, if necessary.
6
Click the Save tab. You can save the desired print settings you made in
steps 3, 4, and 5 here.
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7
To save the new print settings, enter a name for the desired print settings in
the Title box of the Save tab. You can use up to eight characters. Please
note that you cannot use a title that is pre-assigned in the printer driver
(such as Draft or Standard).
8
Select the desired icon from the Icon Selection box.
9
Write a brief description in the Description box, if necessary.
10
Click the Save button. The icon you selected in step 8 appears in the Saved
Settings box at this time.
11
Click the OK button to return to the Main tab. Make sure that the icon you
selected in step 8 for the new print settings is in the Choose Print Mode
box, and that the description you wrote in step 9 appears when you move
the mouse pointer to the icon.
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Note
• When User-modified is displayed to the left of the Choose Print Mode
box of the Main tab, you can save the new print settings using the
following procedure.
(1) Right-click the User-modified icon, then select Save As from the
pull-down menu.
(2) To save the new print settings, enter a name for the desired print
settings in the Title box of the Save tab. You can use up to eight
characters.
(3) Select the desired icon from the Icon Selection box.
(4) Write a brief description in the Description box, if necessary.
(5) Click the Save button.
• You cannot use a title that is pre-assigned in the printer driver (such as
Draft or Standard).
Changing the position of a print mode icon
1
Open the Printer Properties dialog box, then click the Advanced button in
the Main tab.
2
Click the Save tab.
3
Select the icon you wish to change the position of in the Saved Settings
box.
4
Each time you click the arrow
to the right of the Saved Settings box,
the icon moves in the direction of the arrow. (To move the icon, you can also
drag the icon directly to the desired position.)
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5
Note
Click the OK button to return to the Main tab.
You cannot move the icon back to its original position by clicking the
Cancel button.
Saving an original print mode as a file
1
Open the Printer Properties dialog box, then click the Advanced button on
the Main tab.
2
Click the Save tab.
3
Select the icon you wish to save as a file in the Saved Settings box.
4
Click the Save As button. This displays the Save File dialog box.
5
Enter a file name in the File Name box.
6
Select the drive name and folder name in the Directory box.
7
Click the OK button. The print mode is saved as a file.
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Note
You can save multiple print modes to a single file.
Opening an original print mode that was saved as a file
1
Open the Printer Properties dialog box, then click the Advanced button.
2
Click the Save tab.
3
Click the Open button. This displays the Open File dialog box.
4
Select the drive name and folder name in the Directory box.
5
Select the file in which the original print mode was saved in the File Name
box.
6
Select the icon you wish to open in the Icon Selection box.
7
Click the OK button. The original print mode you opened in the printer driver
is displayed in the Saved Settings box.
Deleting an unnecessary print mode
1
Open the Printer Properties dialog box, then click the Advanced button on
the Main tab.
2
Click the Save tab.
3
Select the icon you wish to delete in the Saved Settings box.
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4
Click the Delete button.
5
When a confirmation message appears, click the OK button. The icon of
the original print mode is deleted from the Saved Settings box in the Save
tab.
6
Click the OK button to return to the Main tab. (The icon of the original print
mode is also deleted from the Choose Print Mode box in the Main tab.)
Note
• You cannot delete default print modes such as Standard.
• You can delete the unnecessary print mode directly in the Choose Print
Mode box of the Main tab.
(1) Right-click the icon of the original print mode you wish to delete in the
Choose Print Mode box of the Main tab.
(2) When a confirmation message appears, click the OK button.
Creating and deleting an original stamp
You can create an original stamp by changing the default properties of the Stamp settings
as desired. You can also register your original stamp in the printer driver.
Creating an original stamp
1
Open the Printer Properties dialog box, then click the Stamp/Background
tab.
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2
When you wish to change the settings of a default stamp item, click the
Stamp box and then select the item you wish to change from the
pull-down menu. When you wish to create an original stamp, select None in
the Stamp box.
3
Click the Define Stamp button. The Stamp Settings Properties dialog box is
displayed.
Note
When you need detailed descriptions of the settings on any tab, click the ?
button and then move the ? symbol to the item you want to learn more
about in order to display the online Help of the printer driver.
4
Specify original settings related to text in the Text tab.
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5
Specify original settings related to colors in the Color tab.
6
Specify original settings related to the stamp position in the Placement tab.
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7
Click the Save settings tab.
8
Enter a name for the original stamp in the Title box of the Save settings tab.
9
Click the Save button.
10
When a confirmation message appears, click the OK button.
11
Click the OK button in the Save settings tab to return to the Stamp/
Background tab.
Deleting an unnecessary stamp
1
Open the Printer Properties dialog box, then click the Stamp/Background
tab.
2
Click the Define Stamp button. The Stamp Settings Properties dialog box is
displayed.
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3
Click the Save settings tab.
4
Select the stamp you wish to delete from the Title box.
5
Click the Delete button.
6
When a confirmation message appears, click the OK button.
7
Click the OK button in the Save settings tab to return to the Stamp/
Background tab.
Note
You cannot delete default stamp items such as IMPORTANT and
CONFIDENTIAL.
Creating and deleting an original background
You can create an original background by changing the default properties of the
Background settings as desired. You can also register your original background (bitmap file
only) in the printer driver.
Creating an original background
1
Open the Printer Properties dialog box, then click the Stamp/Background
tab.
2
When you wish to change the settings of a default background item, click
the Background box and then select the item you wish to change from the
pull-down menu. When you wish to create an original background, select
None in the Background box.
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3
Click the Select Background button. The Background Settings Properties
dialog box is displayed.
4
Click the Select File button. The Select image file dialog box is displayed.
5
Select the name of the drive in which the bitmap file you wish to use as an
original background is saved.
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6
Select the name of the folder in which the bitmap file you wish to use as an
original background is saved.
7
Select the file name of the bitmap file you wish to use as an original
background.
8
Click the OK button. The file name you specified in step 7 is displayed in the
File box of the Background tab.
9
Specify the other settings in the Background tab, if necessary.
10
Click the Save settings tab.
11
Enter a name for the original background in the Title box of the Save
settings tab.
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12
Click the Save button.
13
When a confirmation message appears, click the OK button.
14
Click the OK button in the Save settings tab to return to the Stamp/
Background tab.
Note
Make sure that the file size of the bitmap file you can use as an original
background is smaller than 15 MB. A bitmap file that is larger than 15 MB
cannot be used as the background.
Deleting an unnecessary background
1
Open the Printer Properties dialog box, then click the Stamp/Background
tab.
2
Click the Select Background button. The Background Settings Properties
dialog box is displayed.
3
Click the Save settings tab.
4
Select the background you wish to delete from the Title box.
5
Click the Delete button.
6
When a confirmation message appears, click the OK button.
7
Click the OK button in the Save settings tab to return to the Stamp/
Background tab.
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■ Using Background Printing
The print processing method that enables you to do other tasks simultaneously while
printing documents is called background printing.
Normally, the Canon BJ Printer Driver performs background printing. The BJ Background
Monitor and BJ Backgrounder allow you to confirm the progress of printing that is being
performed in the background.
About background printing
You can see the Background Printing checkbox in the Page Layout tab of the Printer
Properties dialog box. When background printing is enabled, the BJ Background Monitor
and BJ Backgrounder are launched before the printer starts the print job. You can verify
information on the print process.
Note
When background printing is disabled in the Page Layout tab, the following
settings cannot be used because background printing is applied to them.
Page Layout tab:
Page Layout Printing, Poster Printing, Copies, Printer control, Reverse
order and Collate
Stamp/Background tab:
All stamp and background settings
Quality tab (opens from the Advanced button in the Main tab):
Photo Optimizer
Special Effects tab (opens from the Advanced button in the
Main tab):
All Simulate Illustration and Monochrome Effects settings
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BJ Background Monitor
When a print command is sent to the printer, the BJ Background Monitor is launched
automatically and is minimized on the Windows taskbar.
To verify the print process, click the BJ Background Monitor icon minimized on the Windows
Taskbar. The following items are displayed.
Application/Print Document:
Shows the file names of documents that are queued or currently being
printed. (Depending on the application program you use, the name of the
application program is also displayed.) The icon on the left of the file name
indicates the document which is currently being printed.
Page(s) [Size]:
Shows the file size of the documents in pages and bytes.
Time/Date:
Shows the time and date when the print job started.
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The BJ Background Monitor makes it possible to perform the following tasks:
• You can change the order of the documents you print.
Drag the document you wish to change the priority of to the desired position.
Please note that you cannot change the priority of the document which is being
printed.
• You can cancel a print job.
Click the document you wish to stop printing, then select Delete from the Edit
menu. When a confirmation message appears, click the OK button.
• You can quit the BJ Background Monitor.
Select Quit from the File menu.
• You can give priority to background printing.
Select Priority from the Option menu and drag the slide bar.
As you drag the slide bar to the left, another job you are working on using an
application program is given priority over the background printing in order to
make the processing for the application program faster.
• You can change the temporary directory for saving print data.
To perform background printing, a region which is used to save the print data
temporarily is required on the hard disk. (If sufficient hard disk space is not
available, background printing cannot be performed.) To solve this problem, you
need to change the directory that saves the print data temporarily, as described
on the next page.
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Note
1
Select Directory from the Option menu.
2
Select the drive and directory.
3
Click the OK button.
• When you wish to open the BJ Background Monitor while the printer is
not printing, follow these steps:
(1) From the Start menu, select Programs.
(2) Point to BJ Printer, and then select BJ Background Monitor.
or
(1) Double-click the BJ Printer folder on the Windows desktop.
(2) Double-click the BJ Background Monitor in the BJ Printer window.
• For more details on the BJ Background Monitor, refer to the online
Help for the BJ Background Monitor.
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BJ Backgrounder
When Background Printing is enabled in the Page Layout of the Printer Properties dialog
box, the BJ Backgrounder is displayed in the lower right corner of the screen.
The BJ Backgrounder makes it possible to perform the following tasks:
• You can cancel a print job.
When you wish to cancel printing in mid-job, click the Cancel button. When a
confirmation message appears, click the OK button.
• You can stop the print process of the printer driver temporarily.
When you wish to stop the print process of the printer driver temporarily for some
reason, click the Pause button.
While the print job is paused, the Pause button changes to the Resume button.
Click the Resume button to start printing again.
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■ Using the BJ Status Monitor
The BJ Status Monitor (which is found in the Maintenance tab) is a utility program that
allows you to check the status of the printer. If an error occurs for some reason, the
BJ Status Monitor displays the cause of the error and a solution.
In addition, the BJ Status Monitor detects the remaining ink of the BJ cartridge and displays
a warning message when the ink is low.
About the operating environment
The following are the minimum requirements to run the BJ Status Monitor.
When using the parallel interface only:
• Check that your computer supports bi-directional communications.
• Check that your printer cable (interface cable) supports bi-directional
communications.
When using the parallel or USB interface:
• Check that the settings to support bi-directional communications are enabled in
the Windows operating system.
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Note
To check that the settings to support bi-directional communications are
enabled in Windows, follow these steps:
(1) Open the Printer Properties dialog box from the Start menu.
(2) Click the Canon S400 icon in the Printers window, then select
Properties from the File menu.
(3) Click the Details tab.
(4) Click the Spool Settings button.
(5) Check that the “Enable bi-directional support for this printer” is enabled
in the Spool Settings dialog box.
Launching the BJ Status Monitor
When a print command is sent to the printer or low ink is detected, the BJ Status Monitor is
launched automatically and is minimized on the Windows taskbar.
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To verify the print process and the type of BJ cartridge, click the BJ Status Monitor icon
minimized on the Windows taskbar. The following items are displayed.
Printer Name:
Shows the name of the printer you are using.
Document Name:
Shows the file name of the document that is currently being printed.
(Depending on the application program you use, the name of the
application program is also displayed.)
Status:
Shows the printer status and print job progress using graphics and
messages.
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Start Time:
Shows the time and date when the print job started.
Progress:
When “Spool print jobs so program finishes printing faster” is enabled and
the “Spool data format” is set to RAW in the Spool Settings dialog box
under the Details tab, the print job progress is indicated by the percentage
and gauge shown here.
Pages Printed:
Shows the number of printed pages.
Cancel Printing:
Click this button when you wish to cancel the print job (before data transfer
is completed).
Cartridges:
Shows the BJ cartridges currently installed in the printer.
—Color BJ Cartridge
—Black BJ Cartridge
—Photo BJ Cartridge
—Scanner Cartridge
Low Ink:
Shows the remaining ink warning icon when the ink is low.
Error and warning display
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Note
• When you wish to open the BJ Status Monitor while the printer is not
printing, follow these steps:
(1) Open the Printer Properties dialog box.
(2) Click the Maintenance tab.
(3) Click the Start Status Monitor button.
• You can select the way of launching the BJ Status Monitor. For more
details, refer to the online Help for the BJ Status Monitor.
• When nothing is displayed in Progress, follow these steps:
(1) Open the Printer Properties dialog box from the Start menu.
(2) Click the Details tab.
(3) Click the Spool Settings button.
(4) Check that “Spool print jobs so program finishes printing faster” is
enabled in the Spool Settings dialog box.
(5) Check that RAW is displayed in the Spool data format box.
• To close the BJ Status Monitor, click the X button on the upper right
corner of the BJ Status Monitor window. When the BJ Status Monitor is
minimized on the Windows Taskbar, right-click the BJ Status Monitor
icon on the Taskbar and then select Close.
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Error and warning display
If an error occurs, the BJ Status Monitor launches automatically. Check the meaning of the
error in the Status box of the Printer Status tab first. Then click the Guide tab and refer to
the information on the solution.
When the remaining ink is running low, the BJ Status Monitor displays a low ink warning
icon in the Printer Status tab.
—Cyan is running low.
—Photo Cyan is running low.
—Magenta is running low.
—Photo Magenta is running low.
—Yellow is running low.
—Photo Black is running low.
—Black is running low.
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When the ink runs out, the
low ink warning icon is replaced with the
For more details, click the Ink Information tab.
Note
ink empty icon.
Even after the ink runs out, the printer continues to print for a while.
However, it is recommended that you install a new BJ tank.
Replacing a BJ Tank
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Cancelling the print job
You can cancel the print job using the BJ Status Monitor. To cancel the print job, open the
BJ Status Monitor and then click the Cancel Printing button in the Printer Status tab.
Switching the BJ Status Monitor
When you are using multiple Bubble Jet printers and launching the BJ Status Monitor of
each printer as well, select the port to which the printer you wish to display is connected
from the Port menu.
Note
The BJ Printer Monitor displays all Bubble Jet printers installed in your
system. To launch the BJ Status Monitor of a specific printer, double-click
the printer name in the BJ Printers tab.
Using the BJ Printer Monitor
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■ Using the BJ Printer Monitor
The BJ Printer Monitor displays all Bubble Jet printers installed in your system. You can
view information such as the printer status, printer port to which the printer is connected,
and installed BJ cartridges.
You can also launch the BJ Printer Monitor for a desired printer.
About the operating environment
The following are the minimum requirements to run the BJ Printer monitor.
When using the parallel interface only:
• Check that your computer supports bi-directional communications.
• Check that your printer cable (interface cable) supports bi-directional
communications.
When using the parallel or USB interface:
• Check that the settings to support bi-directional communications are enabled in
the Windows operating system.
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Note
To check that the settings to support bi-directional communications are
enabled in Windows, follow these steps:
(1) Open the Printer Properties dialog box from the Start menu.
(2) Click the Canon S400 icon in the Printers window, then select
Properties from the File menu.
(3) Click the Details tab.
(4) Click the Spool Settings button.
(5) Check that “Enable bi-directional support for this printer” is enabled in
the Spool Settings dialog box.
Launching the BJ Printer Monitor
1
From the Start menu, select Programs.
2
Point to BJ Printer, and then select BJ Printer Monitor.
or
1
Double-click the BJ Printer icon on the Windows desktop.
2
Double-click the BJ Printer Monitor in the BJ Printer window.
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Information display of the BJ Printer Monitor
Printer Name:
Shows the name of the printer installed in your system. The icon to the left
of the printer name shows the printer status.
— Normal condition.
— A warning occurred for some reason.
— An error occurred for some reason.
Port:
Shows the port to which the printer is connected.
Status:
Shows a brief description about the printer status.
Cartridges:
Shows the type of BJ cartridge installed.
Ink Information:
Shows ink information when the remaining ink is running low or when it
runs out.
Jobs:
Shows the number of print jobs that are currently being processed.
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Other Information:
Shows information such as paper size and the availability of options (when
using the S400, no information is displayed).
Note
• The following printers are not displayed in the BJ Printer Monitor:
A printer that is connected using a USB/parallel conversion cable
A printer that is being shared by other computers
• Make sure that the printer port setting is correct before using the BJ
Printer Monitor. For example, if you are using a printer which does not
support USB or infrared communication but the printer port is set to a
USB port or IrDA port, the printer is not displayed in the BJ Printer
Monitor.
• To close the BJ Printer Monitor, click the X button on the upper right
corner of the BJ Printer Monitor window. When the BJ Printer Monitor
is minimized on the Windows Taskbar, right-click the BJ Printer Monitor
icon on the Taskbar and then select Close.
BJ Printer Monitor icon
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Making the Most of the Windows 98/95 Printer Driver
• To view a printer connected using a USB interface cable, click the USB
Connected Printer tab (Windows 98 only).
Note
• When you wish to refresh the information display of the BJ Printer
Monitor, select Refresh from the View menu.
• To launch the BJ Status Monitor from the BJ Printer Monitor screen,
select the desired printer name and then select Start Status Monitor
from the Printer Info menu. (You can also launch the BJ Status Monitor
by double-clicking the printer name.)
• For more details, refer to the online Help for the BJ Printer Monitor.
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Using Maintenance Functions
Cleaning the Print Head
Printing a Nozzle Check Pattern
Aligning the Print Head
Turning the Printer On and Off
Using the Special Settings
Using ECP Mode
Uninstalling the BJ Printer Driver
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Using Maintenance Functions
■ Cleaning the Print Head
Cleaning the print head clears the nozzles. There are two ways to clean the print head:
normal print head cleaning and deep print head cleaning. Always execute normal print head
cleaning first. If this does not correct the problem then execute deep print head cleaning.
Note
Cleaning the print head consumes ink so clean the print head only when
necessary.
Normal print head cleaning
1
Open the Printer Properties dialog box, then click the Maintenance tab.
2
Click the first (left) print head cleaning icon in the Print Head Cleaning box.
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Using Maintenance Functions
3
When a confirmation message appears, make sure that the printer is
turned on and then click the OK button.
Print head cleaning begins. (It takes about 40 seconds to complete print
head cleaning and the POWER light stops flashing.)
4
Print a Nozzle Check Pattern to confirm the success of normal print head
cleaning.
Printing a Nozzle Check Pattern
Note
You can also start print head cleaning with the RESUME button on the
printer. Press and hold down the RESUME button until the POWER light
flashes once, and then release it.
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Using Maintenance Functions
Deep print head cleaning
Always execute normal print head cleaning first. Only when the normal
print head cleaning does not correct the problem, perform deep print head
cleaning.
Note
1
Open the Printer Properties dialog box, then click the Maintenance tab.
2
Click the print head deep cleaning icon in the Print Head Cleaning box.
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Using Maintenance Functions
3
When a confirmation message appears, make sure that the printer is
turned on and then click the OK button.
Print head cleaning begins. (It takes about two minutes to complete print
head cleaning and the POWER light stops flashing.)
4
Print a Nozzle Check Pattern to confirm the success of deep print head
cleaning.
Printing a Nozzle Check Pattern
Note
If the cleaning had no effect, perform normal print head cleaning and deep
print head cleaning again. After cleaning the print heads several times, if
the Nozzle Check Pattern is not satisfactory, a print head may be worn out
and the corresponding BJ cartridge must be replaced.
Replacing a BJ Cartridge
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Using Maintenance Functions
■ Printing a Nozzle Check Pattern
The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the
print head nozzles and whether the print heads on the BJ cartridges are correctly aligned.
Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not
correct, or after performing print head cleaning.
1
Open the Printer Properties dialog box, then click the Maintenance tab.
2
Click the nozzle check pattern icon in the Print Head Alignment and Test
Prints box.
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Using Maintenance Functions
Note
3
When a confirmation message appears, make sure that paper is loaded in
the printer and the printer is turned on.
4
Click the OK button.
You can also start printing a Nozzle Check Pattern with the RESUME
button on the printer. Press and hold down the RESUME button until the
POWER light flashes twice, and then release it.
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Using Maintenance Functions
Look at the check patterns and perform the correction procedure.
BC-33e Color Cartridge or
BC-34e Photo Color Cartridge
(1)
BC-30e Black Cartridge
(1)
(2)
(1) Nozzle check pattern
(2) Print head alignment check pattern for
BJ cartridge
(2)
(1) Nozzle check pattern
(2) Print head alignment check pattern for
BJ cartridge
If patterns (1) are broken or missing, print head cleaning is required.
Cleaning the Print Head
If patterns (2) are not overlapped perfectly, print head alignment is required.
Aligning the Print Head
Note
Each pattern indicates the status of the nozzles of the BJ cartridge installed
in the printer.
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Using Maintenance Functions
Note
If the cleaning had no effect, perform normal print head cleaning and deep
print head cleaning again. After cleaning the print head several times, if the
Nozzle Check Pattern is not satisfactory, the print head may be worn out
and the BJ cartridge must be replaced.
Replacing a BJ Cartridge
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Using Maintenance Functions
■ Aligning the Print Head
Each time you replace a BJ cartridge or switch BJ cartridges for a special print job, you
must align the print head to ensure optimum results in printing.
1
Open the Printer Properties dialog box, then click the Maintenance tab.
2
Click the print head alignment icon in the Print Head Alignment and Test
Prints box.
3
When a confirmation message appears, make sure that the printer is
turned on and at least one sheet of plain paper is loaded in the printer.
Click the OK button. The printer starts to print the head alignment pattern.
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Using Maintenance Functions
4
Check all the patterns in lines (B1) and (B2).
For each line, enter the appropriate number where you see the lines
perfectly aligned.
Correct:
Incorrect:
5
When you finish entering numbers, click the OK button to save the settings.
6
Make sure that the printer is on and letter-size paper is loaded; then click
the OK button. The printer starts to print the high-resolution head alignment
pattern.
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Using Maintenance Functions
7
Check all the patterns in lines (B1) and (B2).
For each line enter the appropriate number where you see the lines
perfectly aligned.
Correct:
Incorrect:
Note
8
When you finish entering numbers, click the OK button to save the settings.
9
Click the OK button. This completes the print head alignment procedure.
To turn off the printer after print head alignment, always press the POWER
button. If you do not turn off the printer correctly with the POWER button,
the print head alignment settings are not saved.
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Using Maintenance Functions
■ Turning the Printer On and Off
You can turn the printer on and off from the Printer Properties dialog box.
The Auto Power On/Off capability of the printer driver also allows you to turn the printer off
when no data is sent to the printer for a certain period of time, or turn the printer back on
again when data is sent to the printer.
Turning the printer off
1
Open the Printer Properties dialog
box, then click the Maintenance tab.
2
Click the Power-off icon.
3
When a confirmation message
appears, click the OK button.
The printer is turned off.
Note
The next time you turn on the printer, press the POWER button of the
printer.
Setting Auto Power on/off
1
Open the Printer Properties dialog
box, then click the Maintenance tab.
2
Click the Auto Power on/off icon.
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Using Maintenance Functions
3
Select the desired settings in the Auto Power dialog box.
Auto Power On:
Click the down-arrow and select either Enable or Disable. When this setting
is enabled, the printer is turned on when data is sent to the printer. The
default setting is Disable.
Auto Power Off:
Click the down-arrow and select the desired value. When no data is sent to
the printer within the set time interval, the printer is turned off automatically.
The default setting is Disable.
Note
4
Make sure that the printer is turned on and click the Send button.
5
When a confirmation message appears, click the OK button.
When you wish to disable the Auto Power On/Off setting, select Disable for
Auto Power On and Auto Power Off in the Auto Power dialog box.
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Using Maintenance Functions
■ Using the Special Settings
You can use some special settings that allow you to change the printer operation mode in
the printer driver.
Changing the printer operation mode
1
Open the Printer Properties dialog box, and then click the Custom Setting…
button in the Maintenance tab. This displays the Custom Setting dialog box.
2
Change the printer operation mode, as needed.
Set printer to ECP mode (when using the parallel interface only)
Click this checkbox when you wish to use the ECP mode setting to operate
the printer.
Using ECP Mode
High-speed printing
Click this checkbox when you wish to shorten the response speed of the
printer to enable high-speed printing.
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Using Maintenance Functions
Pause Page
Click this checkbox when you wish to increase the pause between printed
pages after performing high density printing. Use this setting to prevent the
backs of pages from becoming stained after they are printed and ejected
from the printer.
Pause Scan
Click this checkbox when you wish to increase the pause in the print head
operation while the print job is being executed. Use this setting to prevent
the next page from stacking on top of a printed page before it is dry.
3
Make sure that the printer is turned on and click the Send button.
4
When a confirmation message appears, click the OK button to close the
dialog box and send the setting to the printer.
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Using Maintenance Functions
■ Using ECP Mode
Normally, data transfer between the computer and printer are conducted using the
Centronics®-compatible mode, which is a widely used printer interface type.
You can change the data transfer method to ECP mode, as needed. The ECP mode makes
it possible to conduct data transfer between the computer and printer at a higher speed
while keeping compatibility with the former interface type. This shortens the time required
for printing, depending on the computer system.
Note
Before changing the data transfer method to the ECP mode, consider the
following points:
• The computer system and printer cable you are using must support ECP
mode. For details, contact your computer manufacturer.
• The parallel port must be set for ECP in the BIOS settings of your
computer. When you change the BIOS settings of your computer system,
be sure to refer to your computer’s documentation, or contact the
computer manufacturer.
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Using Maintenance Functions
Note
If the print job cannot be executed properly after changing the data transfer
method to ECP mode, follow these steps:
(1) Click the Custom Setting button in the Maintenance tab.
(2) Uncheck the Set printer to ECP mode checkbox in the Custom Setting
dialog box.
(3) Click the Send button.
(4) Shut down Windows, then turn the printer off.
(5) Turn the printer back on again. The ECP mode setting is released.
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Using Maintenance Functions
■ Uninstalling the BJ Printer Driver
The printer driver may be updated to improve the performance of the printer. When you
install a new version of the printer driver, delete the old version before installing the new
version.
Uninstalling the BJ Printer Driver with the Uninstaller
When you use multiple Bubble Jet printers and wish to delete all the printer drivers for the
Bubble Jet printers at the same time, use the Uninstaller feature.
1
Select Programs from the Start menu, then click BJ Printer.
2
Click Uninstall.
3
When a confirmation message appears, click the Yes button.
4
Click the OK button. This completes the uninstallation procedure.
Depending on the system you use, you may be prompted to restart the
system. Click the OK button.
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Using Maintenance Functions
Note
• You can also delete all printer drivers for Bubble Jet printers at the same
time from the Windows desktop. Follow these steps:
(1) Double-click the BJ Printer icon on the Windows desktop.
(2) Double-click the Uninstall icon in the BJ Printer folder.
• When you wish to delete a specific printer driver, follow these steps:
(1) Select Settings from the Start menu, then click Printers.
(2) Select the icon of the printer driver you wish to delete in the Printers
window.
(3) Select Delete from the File menu.
(4) When a confirmation message appears, click the Yes button.
• You cannot run the uninstaller while the BJ Printer Status Monitor
is active.
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Using the Macintosh Printer Driver
Printer Driver Basics
Preparing and Executing a Print Job
Print Mode Settings
Executing Special Functions
Printer Maintenance
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Printer Driver Basics
A
The printer driver controls communication between the printer and your computer. To use
the printer with your computer, you must install the printer driver. For instructions on
installing the printer driver, refer to the Quick Start Guide.
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Preparing and Executing a Print Job
Before you start a print job, you need to specify the print settings. The print settings in the
printer driver allow fine control over the print quality and color adjustment, but you can
simplify the setup procedure as follows.
1
Set the paper size you use from within the application program before
printing.
2
Select the command used for printing (for example, Print in the File menu)
in the application program.
3
Select the most appropriate icon that indicates the print mode in the Printer
Properties dialog box.
4
Specify the BJ Cartridge setting according to the BJ cartridge you are
using.
5
Specify the Media Type setting according to the print media you are using.
6
Click the Print button. Printing begins.
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Print Mode Settings
Selecting a Printer Driver
Changing the Page Setup Dialog Box Settings
Changing the Print Dialog Box Settings
How to Use Help
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Print Mode Settings
■ Selecting a Printer Driver
Before using the Page Setup dialog box and the Print dialog box, you must first go into
Chooser in the Apple Menu and choose the correct printer driver for your type of
connection.
Once you have chosen the printer driver, it will remain selected. You will only need to
choose it again if you change to another driver.
Selecting the printer driver using the Chooser
If the printer is directly connected to your Macintosh, use the procedure below to choose
the printer driver.
1
Select Chooser from the Apple Menu. The Chooser is displayed.
2
Click the S400 icon.
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Print Mode Settings
3
When you wish to perform background printing, set Backgrounding to On.
Close
box
4
Click in the Close box to close the Chooser. A dialog box may appear with
this message:
You have changed your current printer.
Please choose “Page Setup...” in all the open applications.
Simply click OK.
You can now use the S400 for printing.
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Print Mode Settings
■ Changing the Page Setup Dialog Box Settings
The size of the paper to be used for printing is usually set when a document is created with
an application. In your application, open the Page Setup dialog box and select the paper
size that you want to use with your printer. (The default Paper Size is Letter.)
Selecting the page size and the orientation
You can open the Page Setup dialog box from your application program.
1
Select the command used for Page Setup in your application program.
Normally, click Page Setup from the File menu, and the Page Setup dialog
box is displayed.
2
Click on the Paper Size drop-down box, and then select the appropriate
paper size from the pop-up menu.
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Print Mode Settings
3
Select Orientation.
4
Click the OK button.
The Page Setup dialog box closes.
Selecting the paper size (for custom paper sizes)
When you use custom paper sizes, select any one of Custom1 to Custom3.
1
Select the command used for Page Setup in your application program.
Normally, click Page Setup from the File menu, and the Page Setup dialog
box is displayed.
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Print Mode Settings
2
In Paper Size, select Custom1, Custom 2, or Custom3 and then click the
Custom button.
The Custom dialog box is displayed.
3
Select inch or mm for the unit of measurement in Unit and enter the desired
height and width.
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Print Mode Settings
4
Click the Apply button.
The Custom dialog box closes and the specified paper size is set.
Note
• Any Custom can be specified as the user-defined paper size.
• To make the setting made with the Page Setup dialog box the default,
so that it is automatically selected whenever a new document is created,
place a check mark in the Save Settings checkbox.
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Print Mode Settings
■ Changing the Print Dialog Box Settings
Before you can start printing, a few basic settings must be made. Set the BJ Cartridge and
Media Type settings to match your printer setup, then select the icon corresponding to the
print mode which you want to use to print your document.
Setting the print mode and starting printing
1
Select the command used for Print in your application program.
Normally, click Print from the File menu, and the Print dialog box is
displayed.
2
Note
Type in the number of copies to be printed, and then set which pages are to
be printed.
When only certain pages of a document are to be printed, enter the first
(From) and last (To) print pages.
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Print Mode Settings
3
Note
Select BJ Cartridge and then select Media Type.
Click the drop-down box to display a pop-up menu. Select the BJ cartridge
combination you have installed and the media type you have loaded.
When a document created in color is to be printed out in monochrome,
place a check mark in the Print Grayscale checkbox.
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Print Mode Settings
4
Select the Print Mode icon.
Select the icon that is closest to your document type and intended results.
The Current Settings show the name of the selected icon, along with the
types of Print Quality, Halftoning, and Color Correction.
Print Mode Icons
Text
Graphic
Photo
Manual
Prints documents made up primarily of text at normal
quality.
Intended for printing graphs and other computer
graphics with clear color boundaries.
Intended for printing photographs and other graphics
that use gradations of color and tone.
Allows you to customize the print mode settings.
Setting for Manual Printing
5
Click the Print button to close the Print dialog box and start the print job.
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Print Mode Settings
Displaying a print preview of the document
To view a preview of the document as it will appear when printed, click the Options... button
and change the output destination.
1
Open the Print dialog box, and click the Options... button.
The Options dialog box is displayed.
2
Select Preview as the output destination, and click the OK button.
3
Click the Preview button in the Print dialog box.
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Print Mode Settings
The Preview dialog box is displayed.
4
When you are satisfied with the document and want to print it, click the
Print button. To close the preview screen without printing, click the Cancel
button.
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Print Mode Settings
Saving a document as a PICT file
To save your document as a PICT file, click the Options... button and change the output
destination.
1
Open the Print dialog box, and click the Options... button.
The Options dialog box is displayed.
2
Select PICT File as the output destination, and click the OK button.
3
Click the File button in the Print dialog box.
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Print Mode Settings
4
Type in the Filename under “Save as:” and click the Save button.
The document data is saved in PICT file format and displayed on
your desktop.
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Print Mode Settings
■ How to Use Help
The printer driver has many helpful functions. To display an explanation of these functions,
use the balloon help. When you position the cursor over a given item, a brief explanation of
that item appears in a balloon.
Displaying balloon help
1
Select Show Balloons from the Help menu.
2
Display the printer driver screens (the Page Setup dialog box, the Print
dialog box, etc.).
3
Position the cursor over the item for which you want to display an
explanation. An explanation of the item is displayed.
Select this
option to print
pictures or
illustrations.
Note
To turn off the balloon help, select Hide Balloons from the Help menu.
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Executing Special Functions
Printing Documents Enlarged/Reduced
Printing on Banner Paper
Printing Multiple Pages on One Sheet
Changing the Print Order
Setting for Manual Printing
Changing the Print Quality/Halftoning
Optimizing Image Data
Adjusting the Image Data
Registering and Managing Print Settings
Using Background Printing
Using the Printer With a Network
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Executing Special Functions
■ Printing Documents Enlarged/Reduced
The scaled printing feature of the printer driver allows you to set a scaling value so you can
print an enlarged or reduced page on a paper size that is larger or smaller than the page
size of the original file in the application program.
Setting the scaling value
Set a value between 25% and 400% as the enlargement/reduction scale in the Page Setup
dialog box.
1
Open the Page Setup dialog box.
Normally, select Page Setup from the File menu.
2
Set Paper Size, as necessary.
3
Set the desired enlargement or reduction ratio in Scale.
Enter the value of the enlargement or reduction ratio; or you can click the
drop-down box in Scale.
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Executing Special Functions
Note
4
Click the OK button.
The Page Setup dialog box closes.
5
To start printing, click the Print button in the Print dialog box.
Normally, select Print from the File menu to open the Print dialog box.
• When you wish to revert Scaled Printing to the original value, set the
original value (100%) in the Scale box.
• You can type in a Scale value from 25 to 400%. When clicking the
arrows, the Scale values run from 50 to 200%.
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Executing Special Functions
■ Printing on Banner Paper
Banner Paper
Setting banner printing
Place a check mark in the Banner Printing checkbox in the Page Setup dialog box.
1
Open the Page Setup dialog box.
Normally, select Page Setup in the File menu.
2
Select Letter in Paper Size.
3
Click the Banner Printing checkbox to place a √ in the box.
4
Click OK.
5
When a confirmation message appears, click the OK button.
The Page Setup dialog box closes.
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Executing Special Functions
6
Open the Print dialog box.
Normally, select Print from the File menu.
7
Select Plain Paper in Media Type.
8
Click the Print button to close the Print dialog box and start the print job.
Note
• Always set 1 in the Copies box in the Print dialog box. If you set
multiple copies, the data cannot be printed on the banner paper properly.
• When you wish to return to normal printing, clear the check mark from
the Banner Printing checkbox.
■ Printing Multiple Pages on One Sheet
By reducing the scale in a 2-up or 4-up layout, you can print multiple pages on one sheet of
paper. You can save the total amount of paper used for long documents. This feature is also
useful when you wish to view an image spread or print your document as a book cover.
Specifying the layout
Open the Options dialog box from the Print dialog box and make the necessary settings.
1
Open the Print dialog box.
Normally, select Print from the File menu.
2
Click the Options... button.
The Options dialog box is displayed.
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Executing Special Functions
3
Click on the Page Layout drop-down box and select the 2 Up or 4 Up layout
from the pop-up menu.
The 2 Up Print setting prints two pages on one sheet of paper and the
4 Up Print setting prints four pages on one sheet of paper. Confirm the
layout of the printout in the Preview.
4
Make the following settings, as necessary.
Page Order:
Click on the Page Order drop-down box. The illustration indicates the order
in which the pages run:
Horizontally from top left
Horizontally from top right
Vertically from top left
Vertically from top right
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Executing Special Functions
Frame:
When you print multiple pages of data on one sheet, this option allows
you to select whether to add a border around each page. Click on the
drop-down box to select None, Fine line, or Broad line.
5
Click the OK button.
The Options dialog box closes.
6
Click the Print button to close the Print dialog box and start the print job.
Note
When you wish to revert Page Layout printing to the original setting, select
the 1 Up layout in Page Layout.
■ Changing the Print Order
Based on the default settings of the printer driver, the printer starts printing one set of any
document from the first page. When two or more copies of the same data are to be printed,
specify collation reverse order printing. This saves you from having to rearrange the copies
after they have printed.
Setting the print order
When you wish to print multiple copies of the same document, you can change the print
order with “Print in reverse order” and “Print collate pages,” as necessary.
1
Open the Print dialog box.
Normally, select Print in the File menu.
2
Click the Options... button.
The Options dialog box is displayed.
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Executing Special Functions
3
Set the print order using “Print in reverse order” or “Print collated pages,” as
necessary.
Print in reverse order:
Use this setting when you print a multiple page document. The printer
starts printing from the last page of the document. When this setting is
disabled, the printer starts printing from the first page of the document.
Print collated pages:
Use this setting when you print multiple copies of a multiple page
document.
When “Print collated pages” is enabled, the printer prints the document and
collates each copy from the first page through to the last page.
When “Print collated pages” is disabled, the printer prints the document
and collates copies of the same page. In this case, you will need to
manually combine the pages to create each set of a multiple-page
document.
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Executing Special Functions
4
Click the OK button.
The Options dialog box closes.
5
Click the Print button to close the Print dialog box and start the print job.
■ Setting for Manual Printing
Selecting the
icon allows you to set your own printing parameters, including the quality,
halftoning, color balance, and density. Also, once you have specified your custom settings,
you can reapply those settings simply by clicking the
icon.
Specifying the print settings manually
Select the
icon from Print Mode in the Print dialog box. You can then set the items in the
Quality panel and the Color panel.
1
Open the Print dialog box.
Normally, select Print from the File menu.
2
Click the
3
Click the Details... button.
The Quality panel of the Detailed Setting dialog box is displayed.
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icon in Print Mode.
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Executing Special Functions
4
Set Print Quality or Halftoning, as necessary.
Changing the Print Quality/Halftoning
Photo Optimizer
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Executing Special Functions
5
When you wish to adjust the color settings, click the Color icon.
The Color panel is displayed.
Adjusting the Image Data
Note
6
When you have completed the settings, click the OK button.
Then return to the Print dialog box.
7
Click the Print button to close the Print dialog box and start the print job.
When the same print mode setting is to be used the next time you print,
select the
icon from Print Mode in the Print dialog box.
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Executing Special Functions
■ Changing the Print Quality/Halftoning
When your printouts are not satisfactory, the printer driver allows you to make fine
adjustments to the print quality and halftoning settings. If there is a problem in the image
data you wish to print, changes to the print quality and halftoning settings may not be visible
or effective.
Adjusting the print quality
When you wish to specify detailed Print Quality and Halftoning, select the
Mode.
icon in Print
1
Open the Print dialog box.
Normally, select Print from the File menu.
2
Select the
3
Click the Details... button.
The Quality Panel of the Detailed Setting dialog box is displayed.
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icon in Print Mode.
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Executing Special Functions
4
Set the Print Quality.
The further you move the slide bar toward the right, the better the print
quality will be, but the longer it will take to perform the printing. The print
mode display varies with the position of the slide bar.
5
Select the Halftoning icon, as necessary.
The halftoning selection determines the way in which the ink dots are
arranged on the page, and changes the appearance of halftones.
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Executing Special Functions
Pattern:
Dots of different colors are arranged in a specified order.
Select this option when you want to print graphics with clearly defined color
boundaries or graphs in which large areas are filled with the same color.
Scatter:
Dots of different colors are arranged at random.
Select this option when you want to print images with blurred boundaries
and fine gradations of tone and color. This setting is best for printing
photographs.
Note
6
Click the OK button. You return to the Print dialog box.
7
Click the Print button to close the Print dialog box and start the print job.
• Some Print Quality settings cannot be selected depending on the
setting made for Halftoning. To obtain the best quality printing, select
Scatter.
• Some settings cannot be selected depending on the type of
BJ cartridge and the selected paper type. In such cases, make
the necessary adjustments within the supported range.
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Executing Special Functions
■ Optimizing Image Data
The Photo Optimizer adjusts a photographic image created by a scanner or a digital
camera when it is printed out. Use the Photo Optimizer to compensate for unsatisfactory
color balance and over- or under-exposure before printing.
Photo Optimizer
Place a check mark in the Photo Optimizer checkbox in the Detailed Settings dialog box.
1
Open the Print dialog box.
Normally, select Print from the File menu.
2
Select the
3
Click the Details... button.
The Quality Panel of the Detailed Setting dialog box is displayed.
4
Place a check mark in the Photo Optimizer checkbox.
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icon in Print Mode.
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Executing Special Functions
5
Click the OK button. You return to the Print dialog box.
6
Click the Print button to close the Print dialog box and start the print job.
■ Adjusting the Image Data
When the color reproduction of your printouts is unsatisfactory, you can adjust the color
balance and density as needed. Use this feature only when you wish to make fine
adjustments to the color balance in the printouts, and do not change the settings
excessively. (Please note that this feature does not compensate the overall color balance of
the image data as some application programs for editing image data would do.)
Adjusting the colors
Select the
box.
icon in Print Mode and then click the Color icon in the Detailed Setting dialog
1
Open the Print dialog box.
Normally, select Print from the File menu.
2
Select the
3
Click the Details... button.
The Quality Panel of the Detailed Setting dialog box is displayed.
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icon in Print Mode.
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Executing Special Functions
4
Click the Color icon.
The Color panel is displayed.
5
Set the following items as needed.
Color Correction
BJ Standard: Applies the optimum color correction for printing with a
Bubble Jet printer. Normally, you will select this setting.
ColorSync: Selected when color correction is performed with ColorSync.
None:
Selected when color correction is not to be applied.
Matching Method
This sets the color representation method.
Photo:
Graphic:
Spot Color:
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For printing overlapping intermediate color.
To print primary color more brightly.
To print documents that use large amounts of a basic color.
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Executing Special Functions
Printer Profile
This selects the profile to suit the type of document. Generally, you will use
the Recommended by Canon setting. (Only active when ColorSync is
selected.)
Recommended by Canon lists the color features that are suitable for the
BJ cartridge, paper size, print quality, halftoning, etc.
Gamma Correction
Gamma Correction enables the adjustment of halftone contrast between
perfect white and perfect black.
If you want to adjust the contrast, click the Gamma Correction checkbox to
place a check in this box and move the slider left or right to set a value.
When Gamma Correction is not to be performed, clear the check mark from
the checkbox.
Color Balance
The color intensity is set separately for cyan, magenta, yellow, and black.
The color intensity is adjusted by dragging the slide bar for each color to the
right or left. For example, if you feel that the blue (cyan) component is too
strong, drag that slider in the negative direction (to the left). On the other
hand, if you think that the blue (cyan) is too weak, drag the slider in the
positive direction (to the right). Once you have made the adjustment, the
balance of the four colors changes and the overall color tone changes as
well. It’s a good idea to make such adjustments in very small steps.
Density
Moving the slider to the right increases the density while moving it to the left
decreases the density.
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Executing Special Functions
6
Click the OK button. Then return to the Print dialog box.
7
Click the Print button to close the Print dialog box and start the print job.
■ Registering and Managing Print Settings
You can name the settings in the Print dialog box (such as BJ Cartridge, Media Type, Print
Grayscale, and Print Mode) when you perform registration. You can set default mode for any
setting that is used often.
Registering print settings
You can use names to register the contents of those settings that are performed with the
Print dialog box.
1
Open the Print dialog box, and then select options as needed.
2
Click the Apply button.
The Register Settings dialog box is displayed.
3
Click the Apply button.
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Executing Special Functions
4
Type in the name under which you want to register the settings and then
click the OK button.
You return to the Register Settings dialog box.
5
Note
Click the Close button.
You return to the Print dialog box.
You cannot specify a name that is already being used for a set of print
mode settings. Use a different name, or remove the settings with that name
before you register the new settings.
Importing registered print setting
You can read in a previously registered print mode and set it as the Print dialog box for the
icon.
1
Open the Print dialog box and click the Apply... button.
The Register Settings dialog box is displayed.
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Executing Special Functions
2
Click on the print mode setting you want to import and then click the Import
button.
3
Click the Close button.
You return to the Print dialog box.
Note
When a registered Print Mode is to be set as the default (so this print mode
is always selected when the Print dialog box is open), select its name in the
Register Settings dialog box and click the Defaults button. If a check mark
is shown next to a name, it indicates that the print mode is set as the
default.
Removing registered print settings
When a registered print mode is no longer necessary or you want to register a different
setting under the same name, delete it by following these steps:
1
Open the Print dialog box and click the Apply... button.
The Register Settings dialog box is displayed.
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Executing Special Functions
2
Click the print mode setting you want to remove and then click the Remove
button.
3
When a confirmation appears, click the OK button.
The selected print setting is removed from the list.
4
Note
Click the Close button. You return to the Print dialog box.
• Factory Defaults cannot be deleted.
• Once you delete a print setting, you cannot restore it. If you need it,
you will have to go through the entire setting process again.
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Executing Special Functions
■ Using Background Printing
If Backgrounding is selected with the Chooser, you can open the BJ PrintMonitor to confirm
the progress of printing or to stop printing.
Also, the order in which suspended documents are printed can be changed.
About background printing
The print processing method that enables you to do other tasks simultaneously while
printing documents is called background printing. When background printing is to be
performed, select Chooser from the Apple Menu, select a printer driver, and set
Backgrounding to On.
Selecting a Printer Driver
While background printing is being performed, you can display the BJ PrintMonitor to
confirm the progress of printing or to stop the printing.
Displaying the BJ PrintMonitor window
When Backgrounding is set to On, the BJ PrintMonitor starts up automatically when you
print. The BJ PrintMonitor appears in the Application Menu.
To verify the print process, click the BJ PrintMonitor icon in the Application Menu.
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Executing Special Functions
Closing the BJ PrintMonitor window
When you select Close Status Window from the File menu, the BJ PrintMonitor window
closes.
BJ PrintMonitor Function
The BJ PrintMonitor shows the document currently being printed and a list of the
documents queued for printing.
Print queue document information includes the document name, number of pages, number
of copies, and the time when the print job was accepted. The total number of print queue
documents is displayed in the bottom row.
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Executing Special Functions
Control Buttons
Suspends printing of the document. Restarts
the printing of the document.
Suspends the printing of specified documents
only.
Restarts the printing of the documents
suspended with
.
Stops printing of the specified document.
Shows information about the document currently being
printed. The icon on the left gradually fills with black as
printing proceeds.
Lists the names of the queued documents.
The BJ PrintMonitor makes it possible to perform the following tasks.
• The order of the documents in the print queue can be changed.
Position the cursor over the name of the document whose position you want to
change and drag it to the desired position in the queue while holding down the
mouse button. When you release the button, the document moves to the
selected position.
You can temporarily suspend the printing of one document so that another
document in the print queue can be printed out.
• Printing can be stopped.
Click the name of the document for which you want to stop printing and then click
the
icon. The selected document is deleted from the list.
• Printing can be suspended/restarted.
Click the name of the document for which you want to suspend printing and then
click the
. To restart printing, click the
icon.
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Executing Special Functions
■ Using the Printer With a Network
The S400 can be connected to a network. To enable use of the printer from any computer
connected to the network, the necessary printer driver must be installed on each computer.
Connection environment and installation
• The S400 can be connected to an Ethernet environment.
• Install the printer driver on all the computers that will use this printer.
See your Quick Start Guide.
• The printer must be connected to the computer acting as the print server via a
USB interface cable. The print server and the client machines use different
printer drivers and different tools to confirm printing progress. Refer to the
example shown below.
Client
Client
USB interface cable
Client
Ethernet
Environment
Print Server
Client
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Client
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Executing Special Functions
Print server
Refers to the computer to which the printer is directly connected via a USB interface cable.
On the print server, select the printer driver called S400. From the print server, the progress
of printing can be confirmed using the BJ PrintMonitor.
Client machine
Refers to a computer that is connected to the print server via an Ethernet network. From a
client machine, select the printer driver called S400 (Server). When printing is executed,
data is sent to the printer via the print server. Although the BJ PrintMonitor cannot be
started from a client machine, the progress of printing can be confirmed by starting the
BJ StatusMonitor on the print server.
Selecting the printer driver
To use the printer with a network, the correct printer driver must be installed on each
computer. The print server must be set up first. Then, the necessary settings are made for
each client machine.
Setting up the print server
1
Select Chooser from the Apple Menu.
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Executing Special Functions
2
Select the S400 icon and select the printer name from “Connected to:”
3
Click the Share button.
4
Confirm that S400 Server is selected for “Enter new print server name:”,
and then click the Send button.
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Executing Special Functions
5
Confirm that a new print server name has been added to “Current print
servers,” and then click the Close button.
6
Click the close box to close the Chooser.
Setting up client machines
1
Select Chooser from the Apple Menu.
2
Select the S400 (Server) icon and select the print server in “Connected to:”.
3
Click the close box to close the Chooser.
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Executing Special Functions
Confirming the status of the print server from a client machine
When the progress of printing with the print server is to be confirmed in the BJ PrintMonitor,
start the BJ StatusMonitor.
Starting the BJ StatusMonitor
Double-click the BJ StatusMonitor icon in the BJ Extras folder.
Closing the BJ StatusMonitor window
Select Quit from the File menu to close the BJ StatusMonitor.
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Executing Special Functions
Functions of the BJ StatusMonitor
The progress of print jobs being performed by the print server machine can
be confirmed using the BJ StatusMonitor. A list of documents that are
currently being printed as well as those in the print queue is displayed. The
information related to the jobs in the print queue includes the document
name, number of pages, number of copies, and the time at which the print
job was accepted. The total number of documents in the print queue is
displayed in the bottom row.
Functions of the buttons
Suspends the printing of specified documents
only.
Restarts printing of the documents suspended
with
.
Stops printing of the specified document.
Displays information related to the document currently
being printed.
The icon on the left gradually fills with black as printing
proceeds.
Lists the names of the queued documents.
The following operations can be performed with the BJ StatusMonitor.
Note, however, that the owner of the client machine and the owner of the
document must be the same. If you double-click a document name, you can
determine the owner of the print job.
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Executing Special Functions
• Stop printing
Click the name of the document for which you want to stop printing and
then click the
icon. The selected document is deleted from the list.
• Suspend/Restart printing
Click the name of the document for which you want to suspend printing
and then click the
icon. To restart printing, click the
icon.
Note
• The owner of a computer can be determined from the Owner Name item
after selecting File Sharing from the Control Panel.
• When you are using two or more print servers, you can switch the
display of BJ StatusMonitor. Select the desired print server from Print
Server and then click the OK button. You can then switch the display
of the BJ StatusMonitor.
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Printer Maintenance
Cleaning the Print Head
Printing a Nozzle Check Pattern
Aligning the Print Head
Turning the Printer On and Off
Special Settings
Uninstalling the Printer Driver
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Printer Maintenance
■ Cleaning the Print Head
Cleaning the print head clears the nozzles. There are two ways to clean the print head:
normal print head cleaning and deep print head cleaning. Always execute normal print head
cleaning first. If this does not correct the problem, then execute deep print head cleaning,
which produces more intensive cleaning.
Note
Cleaning the print head consumes ink, so clean the print head only when
necessary.
Normal print head cleaning
1
Open the Page Setup dialog box.
Normally, select Page Setup from the File menu.
2
Click the Utilities button.
3
Select Cleaning in the drop-down menu and then click the
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Printer Maintenance
4
When a confirmation message appears,
make sure that the printer is turned on
and then click the OK button. Print head
cleaning begins. (It takes about 40 seconds
to complete print head cleaning and the
POWER light stops flashing.)
5
Print a Nozzle Check Pattern to confirm the success of print head cleaning.
Printing a Nozzle Check Pattern
Deep print head cleaning
Always execute normal print head cleaning first. Only when the normal print
head cleaning does not correct the problem, perform deep print head
cleaning.
Note
1
Open the Page Setup dialog box.
Normally, select Page Setup from the File menu.
2
Click the Utilities button.
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Printer Maintenance
3
Make sure Cleaning is selected, and then click the
icon.
4
When a confirmation message appears, make sure that the printer is
turned on and then click the OK button.
Print head cleaning begins. (It takes about two minutes to complete print
head cleaning and the POWER light stops flashing.)
5
Print a Nozzle Check Pattern to confirm the success of deep print head
cleaning.
Printing a Nozzle Check Pattern
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Printer Maintenance
If the cleaning had no effect, perform normal print head cleaning and deep
print head cleaning again. After cleaning the print head several times, if the
Nozzle Check Pattern is not satisfactory, one of the print heads may be
worn out and the corresponding BJ cartridge must be replaced.
Note
Replacing a BJ Cartridge
■ Printing a Nozzle Check Pattern
The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the
print head nozzles and whether the print head on the BJ cartridge is correctly aligned. Print
the Nozzle Check Pattern when your printouts are streaked or the color tones are not
correct, or after print head cleaning has been executed.
1
Open the Page Setup dialog box.
Normally, select Page Setup from the File menu.
2
Click the Utilities button.
3
Select Test Print from the dropdown box, then click the
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Printer Maintenance
4
When a confirmation message appears, make sure that paper is loaded in
the printer and the printer is turned on.
5
Click the OK button. The Nozzle Check Pattern is printed.
Look at the check patterns and perform the correction procedure.
BC-33e Color BJ Cartridge or
BC-34e Photo BJ Cartridge
BC-30e Black BJ Cartridge
(1)
(1)
(2)
(2)
(1) Nozzle check pattern
(2) Print head alignment check pattern for BJ Cartridge
(1) Nozzle check pattern
(2) Print head alignment check pattern for BJ Cartridge
If pattern (1) is broken or missing, print head cleaning is required.
Cleaning the Print Head
If pattern (2) is not overlapped perfectly, print head alignment is required.
Aligning the Print Head
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Printer Maintenance
■ Aligning the Print Head
Each time you replace a BJ cartridge or switch BJ cartridges for a special print job, you
must align the print head to ensure optimum results in printing.
1
Open the Page Setup dialog box.
Normally, select Page Setup from the File menu.
2
Click the Utilities button.
3
Select Test Print from the dropdown box, then click the
4
When a confirmation message appears, make sure that the printer is
turned on and that plain paper is loaded in the printer.
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Printer Maintenance
5
Click the OK button.
The printer starts to print the head alignment pattern. During print head
alignment, do not open the front cover.
6
Check all the patterns in lines of (B1) and (B2).
For each line enter the appropriate number where you see the lines
perfectly aligned.
Correct:
Incorrect:
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Printer Maintenance
7
When you finish entering numbers, click the Send button to save the
settings.
8
Make sure that the printer is turned on and plain paper is loaded; then click
the OK button. The printer starts to print the high-resolution head alignment
pattern.
9
Check all the patterns in lines (B1) and (B2).
For each line enter the appropriate number where you see the lines
perfectly aligned.
Correct:
Incorrect:
10
Note
When you finish entering numbers, click the Send button.
To turn off the printer after automatic head alignment, always press the
POWER button. If you do not turn off the printer correctly with the POWER
button, the print head alignment settings are not saved.
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Printer Maintenance
■ Turning the Printer On and Off
The Auto Power On/Off capability of the printer driver allows you to turn the printer off when
no data is sent to the printer for a certain period of time and turn the printer back on again
when data is sent to the printer.
1
Open the Page Setup dialog box.
Normally, select Page Setup from the File menu.
2
Click the Utilities button.
3
Click Auto Power Setting from the dropdown box, and then select the auto
power settings Auto Power On or Auto Power Off, as necessary. Click the
Send button.
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Printer Maintenance
Auto Power On:
When this setting is enabled, the printer is turned on when data is sent to
the printer.
The default setting is off.
Auto Power Off:
When no data is sent to the printer for the set time, the printer is turned off
automatically.
The default setting is off.
4
Note
When a confirmation message appears, click the OK button.
When Auto Power On/Off is to be cancelled, remove the check mark from
each checkbox using the same procedure.
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Printer Maintenance
■ Special Settings
With the special settings in the Print Utility dialog box, you can change the printer’s mode
settings and printer driver to change its operation.
Use the Chooser to change the driver-supported resolution.
Changing the printer’s mode
A pause can be specified to allow the most recent printout to dry, or to adjust the print head
position.
1
Open the Page Setup dialog box.
Normally, click Page Setup from the File menu.
2
Click the Utilities button.
3
Select Special Settings from the dropdown box, and then place a check
mark in the checkboxes corresponding to the required settings. Click the
Send button.
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Printer Maintenance
Pause between pages
Inserts a pause after completing high-density printing of a page. Select this
item, by setting it to On, if you find that print quality is being affected by the
next page being fed before the ink on the previous page has completely
dried.
Pause between scanning
Inserts a pause between passes of the print head. Select this item, by
setting it to On, if you find that the printed pages are not drying well.
4
When a confirmation message appears, click the OK button.
This completes changing the printer’s mode.
Changing the driver-supported resolution
The driver-supported resolution is usually set to Standard. Try changing this setting.
1
Select Chooser from the Apple menu.
2
Click the S400 icon.
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Printer Maintenance
3
Click the Setup button.
4
Click the Driver-Supported Resolution dropdown box and select High from
the pop-up menu.
5
Click the OK button.
6
Click the close box to close the Chooser.
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Printer Maintenance
■ Uninstalling the Printer Driver
When the Printer Driver is no longer necessary, you can remove an installed printer by
selecting Custom remove. The Custom remove option allows you to remove just those files
that are not needed when you change your computer environment.
Uninstalling the printer driver with the Custom remove
1
If there are any unsaved documents in applications that are currently
running, save your documents.
2
Double-click the S400 folder and then double-click the Printer Driver folder.
3
Double-click the BJ Installer icon.
4
When the Software License Agreement is displayed, click the Accept
button.
5
Select Uninstall from the pop-up menu.
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Printer Maintenance
6
Click the Uninstall button.
7
When a confirmation message appears, click the Continue button.
8
When a confirmation message appears, click the OK button.
9
Next you see the Uninstall dialog box. Click Quit and then click Restart to
restart your computer.
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Routine Maintenance
Prolonging the Service Life of the Printer
BJ Cartridges You Can Use With the Printer
Notes on Handling BJ Cartridges
BJ Cartridge Maintenance
When to Replace a BJ Cartridge
Printing a Nozzle Check Pattern
Cleaning the Print Head
Replacing a BJ Tank
Replacing a BJ Cartridge
Aligning the Print Head
Cleaning the Printer
Transporting the Printer
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Prolonging the Service Life of the Printer
To ensure a long service life for your printer, clean it frequently and replace consumable
items such as the BJ cartridges when required. Before you move the printer to a new
location, pack it in its original box and packing material to prevent damage during shipping.
Guidelines for replacement of consumable items
BJ Cartridge Maintenance
When to Replace a BJ Cartridge
How to maintain the printer
Cleaning the Printer
How to pack the printer for moving
Transporting the Printer
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BJ Cartridges You Can Use With the Printer
■ Types of BJ Cartridges
You can use the BC-33e Color BJ Cartridge, BC-34e Photo BJ Cartridge, or BC-30e Black
BJ Cartridge with this printer. Use whichever cartridge is appropriate for the work you
are doing.
BC-33e Color BJ Cartridge
BC-34e Photo BJ Cartridge
BC-30e Black BJ Cartridge
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BJ Cartridges You Can Use With the Printer
■ BC-33e Color BJ Cartridge
This BJ cartridge includes pigment black ink and inks in the standard three colors (Cyan,
Magenta, and Yellow). This cartridge is best for printing general color documents and
graphics.
The BC-33e Color BJ Cartridge is composed of the print head and four replaceable BJ
tanks.
When a color runs out, only that tank needs to be replaced.
Black
Cyan
Magenta
Yellow
BCI-3eBk BJ Tank
BCI-3eC BJ Tank
BCI-3eM BJ Tank
BCI-3eY BJ Tank
Replacing a BJ Tank
BJ cartridge
BJ tanks
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BJ Cartridges You Can Use With the Printer
■ BC-34e Photo BJ Cartridge
This BJ cartridge includes four ink colors: Photo Cyan and Photo Magenta (which are
slightly lighter than standard Cyan and Magenta), standard Yellow, and dye black. This
cartridge is best for realistically producing natural images such as photographs.
The BC-34e Photo BJ Cartridge is composed of the print head and four replaceable
BJ tanks.
When a color runs out, only that tank needs to be replaced.
Photo Black
BCI-3ePBK Photo BJ Tank
Photo Cyan
BCI-3ePC Photo BJ Tank
Photo Magenta
BCI-3ePM Photo BJ Tank
Yellow
BCI-3eY BJ Tank
Replacing a BJ Tank
BJ cartridge
BJ tanks
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BJ Cartridges You Can Use With the Printer
■ BC-30e Black BJ Cartridge
This BJ cartridge contains pigment black ink, which takes longer to dry than general dye
ink, but produces extremely sharp, water-resistant text and graphics. This cartridge is
intended for printing monochrome documents.
The BC-30e Black BJ Cartridge is composed of two distinct parts, the print head and one
replaceable BJ tank, the BCI-3eBK BJ Tank.
When this BJ cartridge runs out of black ink, only the BJ tank needs to be replaced.
Replacing a BJ Tank
BJ cartridge
BJ tank
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Notes on Handling BJ Cartridges
■ When you handle BJ cartridges...
Caution
• To avoid personal injury or damage to the print head, do not touch the
print head of a BJ cartridge. The print head becomes very hot during
printing and can cause a minor burn. Touching the print head could
damage it and make further printing impossible.
• To avoid ink spills and stains on your clothing or the surrounding area, do
not drop or shake BJ cartridges or tanks.
Cano
BCI-k Tank n
3BK
k
In
Blac
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Notes on Handling BJ Cartridges
■ When you store BJ cartridges...
When you replace a BJ cartridge, always store the BJ cartridge you are not using in an Ink
Cartridge Storage Box. If the BJ cartridge is not properly stored in the container, the ink will
dry out and you can no longer use the BJ cartridge. Also, after removing the seal on a
BJ tank, always insert it into a BJ cartridge to prevent the BJ tank from drying out.
I
BC
n
noank K
CaInk T -3B
I
BC
n
noank
CaInk T -3C
k
ac
Bl
I
BC
n
nonk
CankTa 3Y
n I CInoank B
CaInk T -3M
lo
an
Cy
a
nt
ge
Ma
l
Ye
Caution
Always store BJ cartridges and BJ tanks out of the reach of small children.
If any ink enters an eye or is accidentally ingested, seek medical
assistance immediately.
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Notes on Handling BJ Cartridges
Note
• Do not attempt to reattach the protective cap and protective tape after
removing them. Observe all local regulations regarding the location and
method of disposing of them.
• Do not leave an empty BJ tank in a BJ cartridge. Remove it immediately
after ink runs out, and replace it with a new BJ tank.
• If, for some reason, you remove a usable BJ tank from the BJ cartridge,
re-insert the BJ tank right away. Otherwise the ink will dry and print jobs
may not be performed properly when you install the BJ tank later.
• For optimum print quality, a BJ tank or BJ cartridge should be used up
within six months or a year respectively, after opening the original
packaging.
Replacing a BJ Tank
■ When you replace a BJ tank or BJ cartridge...
The BC-33e Color, BC-34e Photo, and BC-30e Black BJ Cartridges contain replaceable
BJ tanks. BJ tanks and BJ cartridges are consumable items. When a BJ tank runs out of
ink, or after a print head wears out, replace the item.
Replacing a BJ Tank
Replacing a BJ Cartridge
Note
• For optimum printing results and to avoid printing problems, Canon
recommends that you use only the BJ cartridges and tanks mentioned in
this manual.
• If the print head is worn out, replace the entire BJ cartridge.
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BJ Cartridge Maintenance
Over time, BJ tanks run out and require replacement, and eventually the BJ cartridges
also require replacement after the print head wears out. The following topics regarding
BJ cartridge maintenance describe how to check the status of the BJ cartridges and
take the appropriate actions to correct problems.
Printing a Nozzle Check Pattern
Cleaning the Print Head
Replacing a BJ Tank
Replacing a BJ Cartridge
Aligning the Print Head
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When to Replace a BJ Cartridge
If your printout appears streaked or blurred, open the front cover of the printer and visually
check the level of the ink in all the BJ tanks. If the remaining ink is low or has run out,
replace the necessary BJ tank(s).
Replacing a BJ Tank
Note
If a BJ tank runs out of ink, the POWER light will flash orange four times
and the BJ Status Monitor for Windows starts up to display a message to
warn you that a BJ tank has run out of ink.
If, after you replace the BJ tank(s), the print quality is still poor, follow the
procedure outlined in the flow chart on the next page.
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When to Replace a BJ Cartridge
Print a nozzle check pattern
Nozzle check pattern poor quality?
Execute normal print head cleaning
Nozzle check pattern poor quality?
Execute deep print head cleaning
Nozzle check pattern poor quality?
Replace the BJ cartridge
Execute print head alignment
Printing a Nozzle Check Pattern
Cleaning the Print Head
Replacing a BJ Cartridge
Aligning the Print Head
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Printing a Nozzle Check Pattern
The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the
print head nozzles and whether the print head on the BJ cartridge is correctly aligned. Print
the Nozzle Check Pattern when your printouts are streaked or the color tones are not
correct, or after you perform print head cleaning.
Windows
Printing a Nozzle Check Pattern
Macintosh
Printing a Nozzle Check Pattern
Note
You can print a Nozzle Check Pattern with the printer driver or with the
RESUME button on the printer. To print the Nozzle Check Pattern from the
operation panel, press and hold down the RESUME button until the
POWER light flashes twice, and then release it.
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Cleaning the Print Head
Cleaning the print head clears the nozzles. There are two ways to clean the print heads:
normal print head cleaning and deep print head cleaning. Always execute normal print head
cleaning first. If this does not correct the problem, then execute deep print head cleaning.
Note
Cleaning the print heads consumes ink, so clean the print heads only when
necessary.
Windows
Cleaning the Print Head
Macintosh
Cleaning the Print Head
Note
You can also start print head cleaning with the RESUME button on the
printer. Press and hold down the RESUME button until the POWER light
flashes once, and then release it.
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Replacing a BJ Tank
Note
When you purchase extra BJ tanks, make sure that you get the correct
BJ tanks for each BJ cartridge.
• For BC-33e Color BJ Cartridge (provided)
BCI-3eBk Black BJ Tank
BCI-3eC Cyan BJ Tank
BCI-3eM Magenta BJ Tank
BCI-3eY Yellow BJ Tank
BC-33e Color BJ Cartridge
• For BC-34e Photo BJ Cartridge (optional)
BCI-3ePBk Photo Black BJ Tank
BCI-3ePC Photo Cyan BJ Tank
BCI-3ePM Photo Magenta BJ Tank
BCI-3eY Yellow BJ Tank
BC-34e Photo BJ Cartridge
• For BC-30e Black BJ Cartridge (optional)
BCI-3eBk Black BJ Tank
BC-30e Black BJ Cartridge
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Replacing a BJ Tank
1
Make sure that the printer is turned on and open the front cover. The
cartridge holder moves to the left.
• If you need to replace more than one BJ tank, do not remove the
BJ tanks together. Remove and replace each BJ tank one by one to
ensure that each new BJ tank is inserted in the correct slot. If you insert
a BJ tank in the wrong slot, colors will not print correctly.
• To avoid interfering with the ink supply from a tank, never touch the
opening on a BJ tank.
Note
2
To remove the empty BJ tank, press in on the tab on the BJ tank to release
it; then lift it out of the slot.
Do not remove the BJ cartridge! Leave the BJ cartridge installed in the
printer and remove only the BJ tank(s).
Fix tab
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Replacing a BJ Tank
Discard empty BJ tanks according to the local laws and regulations
regarding disposal of consumables.
Note
Caution
To avoid staining your hands, clothing, or areas of your work site, do not
shake or drop BJ tanks when you are handling them.
3
Remove the new BJ tank from its package. Pull the orange tape up and
against the perforations to open the packing film.
Note
• Remove the film carefully so you do not remove the label from the
BJ tank. The label is needed to match the BJ tank with the correct
slot of the BJ cartridge.
• Remove the film by pulling on the orange tape. Do not attempt to
remove the film before you remove the orange tape.
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Replacing a BJ Tank
4
Grip the bottom of the BJ tank and twist off the orange protective cap in the
direction of the arrow.
Protective cap
To prevent ink spills, do not press this side of the BJ tank.
Note
Do not attempt to reattach a protective cap to a BJ tank. Discard the
protective cap immediately.
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Replacing a BJ Tank
5
Hold the new BJ tank at a slight angle and align it with the correct slot. Then
insert the BJ tank in its place.
Make sure you insert the BJ tank into the correct slot of the cartridge
holder.
6
To lock the BJ tank in place, press down on top of the BJ tank. Press down
until the BJ tank locks in place with a click.
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Replacing a BJ Tank
7
Close the front cover.
The cartridge holder returns to the home position, and print head cleaning
begins automatically.
The POWER light flashes during print head cleaning. When print head
cleaning is complete and the POWER light stops flashing, you can resume
normal operation.
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Replacing a BJ Cartridge
If print quality remains poor even after replacing the BJ tanks and cleaning the print head,
the print head is worn out and you must replace the BJ cartridge.
Note
Canon recommends using the following BJ cartridges with the S400
printer:
• BC-33e Color BJ Cartridge
• BC-34e Photo BJ Cartridge (optional)
• BC-30e Black BJ Cartridge (optional)
1
Make sure that the printer is turned on and open the front cover. The
cartridge holder moves to the left.
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Replacing a BJ Cartridge
2
Raise the cartridge lock lever to unlock the BJ cartridge.
Make sure you raise the lever all the way up.
Cartridge lock lever
Note
To avoid staining your hands, clothing, or areas in your work site, handle
the BJ cartridge carefully. Avoid dropping or shaking the BJ cartridge.
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Replacing a BJ Cartridge
3
Note
Remove the entire BJ cartridge with the BJ tanks in place.
• If you are removing a partially used BJ cartridge, store it in the Ink
Cartridge Storage Box.
• Always hold the BJ cartridge by the handles embossed on the left and
right sides of the BJ cartridge. Do not touch the metal contacts or the
print head on the BJ cartridge.
Notes on Handling BJ Cartridges
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Replacing a BJ Cartridge
4
Remove a new BJ cartridge from its package. Remove the orange
protective cap then slowly remove the orange protective tape.
Protective cap
Protective tape
Note
• Do not attempt to reattach the tape or cap to the BJ cartridge. Discard
the protective cap and tape immediately.
• To avoid poor print quality, do not touch the print head area of the
BJ cartridge.
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Replacing a BJ Cartridge
5
Set the BJ cartridge in the cartridge holder, then lower the cartridge lock
lever until it locks in place.
6
Press in on the tab of the protective cartridge insert and remove it.
Fix tab
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Replacing a BJ Cartridge
7
Insert the BJ tank(s) in the new BJ cartridge.
You can use new BJ tanks or the BJ tanks from the worn BJ cartridge.
Replacing a BJ Tank
Install a BJ tank immediately after removing it from the worn BJ cartridge or
its package. If a BJ tank remains exposed for a long period, it may run out
of ink quickly after it is installed.
Note
8
Close the front cover.
The cartridge holder returns to the home position and print head cleaning
begins automatically. Do not open the front cover during print head
cleaning.
After you replace a BJ cartridge, always align the print head.
Aligning the Print Head
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Aligning the Print Head
Each time you replace a BJ cartridge or switch BJ cartridges for a special print job, you
must align the print head to ensure optimum printing.
Windows
Aligning the Print Head
Macintosh
Aligning the Print Head
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Cleaning the Printer
With routine use, paper dust and room dust may accumulate around the paper output tray
and other parts of the printer. Clean the printer periodically.
Caution • To avoid personal injury from burns or electrical shock or damage to the
printer during cleaning, do not use a flammable solvent such as thinner,
benzene, or alcohol.
• To avoid personal injury from touching printer components, always unplug
the printer before cleaning.
• Do not unplug the power cord when the POWER light is on or flashing.
This may damage the printer.
1
Press the POWER button (
) to turn the printer off. Check the POWER
light and make sure that it is not on or blinking.
2
Make sure that the POWER light is off, then unplug the power cord from the
power outlet.
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Cleaning the Printer
3
Remove the paper output tray and wipe the paper output area with a soft
cloth.
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Transporting the Printer
Use the original box and packing material to repack the printer for shipping or moving to
another location. (When you do not use the original box, make sure that the printer is
packaged properly so that it does not get damaged during transportation.)
1
Make sure that the printer is turned on and open the front cover. The
cartridge holder moves to the left.
2
Raise the cartridge lock lever to unlock the BJ cartridge.
3
Remove the entire BJ cartridge with the BJ tanks in place.
Note
• Always hold the BJ cartridge by the handles embossed on the left and
right sides of the BJ cartridge. Do not touch the metal contacts or the
print head area on the BJ cartridge.
• To avoid staining your hands, clothing, or areas in your work site, handle
the BJ cartridge carefully. Avoid dropping or shaking the BJ cartridge.
• If you are removing a partially used BJ cartridge, store it in the Ink
Cartridge Storage Box.
Notes on Handling BJ Cartridges
4
Lower the cartridge lock lever.
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Transporting the Printer
5
Press the POWER button (
) while leaving the front cover open. The
POWER light turns off and the cartridge holder remains in the same
position. Now unplug the power cord from the power outlet.
6
Fix the cartridge holder with tape and the cartridge lock lever with packing
material.
7
Close the front cover.
8
Lower the paper rest.
9
Remove the paper output tray.
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Transporting the Printer
10
Disconnect the printer cable from your computer and printer, and
disconnect the power cord from the printer. (Illustration shows use of a
parallel printer cable.)
11
Reattach the tape and packing material to the printer and insert the printer
into its plastic bag.
Packing material
Tape
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Transporting the Printer
12
Note
Fit the packing material on either end of the printer and pack the printer into
the original box.
If you are shipping the printer through a shipping agent, mark the box with
FRAGILE or HANDLE WITH CARE.
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Troubleshooting
Printout Is Unsatisfactory
Printer Does Not Start or Stops Mid-Job
Paper Jams or Does Not Feed
The POWER Light Flashes Orange
An Error Message Appears
Other Problems
Before You Call for Help
Getting Help From Canon
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Printout Is Unsatisfactory
Colors not clear
Printed and on-screen colors do not match
Meaningless characters or symbols printed
Text cut off at bottom right corner, right edge, or bottom edge
Single file page prints over two or more pages
Poor Color Output
Straight lines are broken
Printed pages curled
Backs of pages stained with ink
Ink blurred
Printed surface scratched
White streaks visible
Colors streaked or uneven
Last part of print job not printing
Characters and figures notched/gradation streaked or unnatural
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Printout Is Unsatisfactory
■ Colors not clear
The colors in printed photographs and illustrations are not as clear as you expected.
Check 1
ARE BJ CARTRIDGE AND MEDIA CORRECT FOR THE PRINT JOB?
For printing photographs or illustrations, use of High Resolution Paper,
Glossy Photo Paper, or High Gloss Photo Film is recommended. These
media provide better color reproduction and brighter colors than plain
paper.
For best results, use the optional BC-34e Photo BJ Cartridge.
For printing color graphs or charts with text, use the BC-33e Color
BJ Cartridge.
A clogged or worn BJ cartridge may also cause printing problems.
Print a Nozzle Check Pattern and check the printed patterns.
Printing a Nozzle Check Pattern
Check 2
ARE PRINTER DRIVER SETTINGS CORRECT FOR MEDIA AND PRINT JOB?
Open the Printer Properties dialog box and select the print mode best
suited for the print job in the Choose Print Mode box under the Main tab.
Also make sure that the BJ Cartridge and Media Type settings match the
BJ cartridge and media currently set in the printer.
Using the Windows 98/95 Printer Driver
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Note
Windows
Macintosh
Check 3
You may also want to click the Advanced button in the Main tab. Click the
Color tab, check that Color Adjustment is enabled, and then adjust the
Color settings such as Color Balance, Output Style, and Brightness.
Select the Color panel and change the settings such as the Matching
Method.
IS A RE-FILLED BJ TANK INSTALLED IN THE BJ CARTRIDGE?
You may not be able to achieve satisfactory performance with a BJ tank
that does not contain genuine Canon ink. It is recommended that you
use genuine Canon BJ tanks especially designed for use with the Canon
BJ cartridges.
Replacing a BJ Tank
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Printout Is Unsatisfactory
■ Printed and on-screen colors do not match
The colors you see on the screen do not match the colors you see in the printed copy of the
same image. For example, objects that appear blue on the screen are printed purple and
objects that appear pale green on the screen are printed dark green.
A color display and printer do not reproduce color in the same way. The printed color tones
may not perfectly match the colors you see on the screen because screen colors vary
based on how the screen is viewed and calibrated.
If the differences between displayed and printed colors are extreme, check the following.
Check 1
IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION?
If there are wide differences between the screen colors and printed colors,
one of the BJ tanks may have run out of ink or some of the print head
nozzles may be clogged. Print a Nozzle Check Pattern and check the
results.
Printing a Nozzle Check Pattern
Check 2
IS THE BJ TANK INSTALLED IN THE CORRECT SLOT OF THE CARTRIDGE
HOLDER?
Make sure that you install the BJ tanks in the correct slots of the
BJ cartridge.
Replacing a BJ Tank
Check 3
ARE THE PRINTER DRIVER SETTINGS CORRECT?
Open the Printer Properties dialog box and select the print mode best
suited for the print job in the Choose Print Mode box under the Main tab.
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Also make sure that the BJ Cartridge and Media Type settings match the
BJ cartridge and media currently set in the printer.
Using the Windows 98/95 Printer Driver
Note
Windows
Macintosh
If Monochrome Effects is selected for Special Effects, the colors displayed
on the screen may differ from those that are printed. Make sure the correct
settings are selected.
You may also want to click the Advanced button in the Main tab; then click the
Color tab and adjust the color settings such as Color Balance, Output Style
and Brightness. If Color Adjustment is off, click the checkbox to turn it on.
Set the Print Mode to Manual and customize the print mode settings.
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Printout Is Unsatisfactory
■ Meaningless characters or symbols printed
The document is displayed correctly on the screen but meaningless text and symbols are
printed.
Windows
Check 1
ARE YOU USING THE CORRECT PRINTER DRIVER?
Meaningless characters and symbols may print if you have selected the
wrong printer driver for the print job.
Start the print procedure again and make sure that Canon S400 is
displayed in the Name entry box of the Print dialog box.
If another driver is selected, click the down-arrow and select Canon
S400 from the pull-down list.
Note
If you use only the Canon S400 printer, select the Canon S400 as the
default printer. Click Start, Settings, and then Printers. Highlight the S400
icon and right-click. Click “Set as default”; make sure a checkmark appears
next to “Set as default”.
Check 2
ARE THE PRINTER AND COMPUTER SECURELY CONNECTED?
Check the printer cable connections at the printer and computer. A faulty or
loose connection can generate meaningless characters and symbols to
print.
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Printout Is Unsatisfactory
Check 3
IS THE PROBLEM IN THE ORIGINAL FILE?
If meaningless characters or symbols are printed only when you print a
certain file, the cause of the problem may be in the file or the application
program you are using. Rebuild the file and print it again.
If the rebuilt file prints correctly, the original file was probably faulty.
If the rebuilt file does not print correctly, contact the applications company.
Before You Call for Help
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Printout Is Unsatisfactory
■ Text cut off at bottom right corner, right edge, or bottom edge
The text is printing in the bottom right corner of the page or printing beyond the right or
bottom margins and cut off from view.
Check
IS SCALED PRINTING SET FOR ENLARGEMENT IN THE PRINTER DRIVER?
If Scaled Printing is set for enlargement in the printer driver, the document
is enlarged and printed in the bottom right corner, or cut off at the bottom or
right edge of the paper.
If you want to use Scaled Printing with enlargement, make sure that the
correct percentage is set and confirm that the Page Size selection is
correct.
Windows
To disable Scaled Printing, open the Printer Properties dialog box, click the
Page Layout tab, and click Normal-size Printing.
Using the Windows 98/95 Printer Driver
Macintosh
To disable Scaled Printing, select Page Setup from the File menu and set
100% in the Scale box.
Using the Macintosh Printer Driver
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Printout Is Unsatisfactory
■ Single file page prints over two or more pages
DOES THE PAGE SIZE SETTING IN THE APPLICATION
Check
PROGRAM AND PRINTER DRIVER MATCH?
Windows
Set the same Page Size setting for the application program and the printer
driver.
Open the Printer Properties dialog box, click the Page Layout tab, and
select the Page Size that matches the Page Size setting in the application
program.
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■ Poor Color Output
The text appears scratched, streaked, or the wrong colors are printed.
Check 1
IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION?
If text or images are streaked, scratched, faint, or if the wrong colors are
printing, one of the BJ tanks may have run out of ink, the print nozzles may
be clogged, or the print head may be worn out.
Print a Nozzle Check Pattern and check the printed patterns.
Printing a Nozzle Check Pattern
Check 2
HAS THE PROTECTIVE TAPE OR CAP BEEN REATTACHED TO THE
BJ CARTRIDGE?
After removing the orange protective cap and tape, do not attempt to
re-attach them to the BJ cartridge. Re-attaching the tape or cap can cause
air bubbles, trap dirt or dust, and clog the ink nozzles.
If the protective tape or cap has been re-attached, remove it. Install the
BJ cartridge in the printer and clean the print heads immediately.
Check 3
DID YOU PRINT ON THE CORRECT PRINT SIDE OF THE MEDIA?
The correct print side is different for each type of media.
Make sure that the correct print side is facing up when you load the media
in the auto sheet feeder.
Paper and Other Print Media—Print Side
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Printout Is Unsatisfactory
■ Straight lines are broken
HAVE THE PRINT HEADS BEEN ALIGNED?
Check 1
Each time you install a BJ cartridge, you must align the print heads. If you
do not align the print heads, straight lines may appear broken or uneven.
Aligning the Print Head
Check 2
IS PRINT QUALITY SET TO FAST IN THE PRINTER DRIVER?
Changing Print Quality to Fine in the printer driver may improve the quality
of printed straight lines.
Windows
1
Open the Printer Properties dialog box.
2
Click the Advanced button in the Main tab.
3
In the Quality tab, drag the slide bar to the right to select Fine.
Macintosh
1
When using Manual for printing, click the Details button in the Printer
Properties dialog box.
2
In the Quality panel, drag the slide bar to the right to select Fine.
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Check 3
IS THE PAPER THICKNESS LEVER SET CORRECTLY?
If straight lines are printed uneven or broken after changing the setting of
the paper thickness lever on the front of the printer, re-align the print heads.
Setting the Paper Thickness Lever
Aligning the Print Head
■ Printed pages curled
As printed pages are ejected from the printer, they are curled or wavy.
Check 1
ARE YOU PRINTING ON THIN PAPER?
The large amount of ink used to print color photographs and illustrations
can cause printed pages to curl or warp.
For such cases, be sure to use special media such as High Resolution
Paper or Glossy Photo Paper.
Note
When you use High Resolution Paper, Glossy Photo Paper, or other special
media, always load the pages with the print side (whiter side) facing up.
Only one side of these media is treated with a special coating for better ink
absorption.
Check 2
IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING?
Move the Intensity setting (print density) in the Color tab to a lower setting
and execute the print job again. A lower Intensity setting uses less ink and
thus causes less curling of the printed page.
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Printout Is Unsatisfactory
Windows
1
Open the Printer Properties dialog box and click the Advanced button in the
Main tab.
2
Click the Color tab.
3
Use the Intensity slide bar to change the Intensity setting.
Macintosh
Note
1
When using Manual for printing, click the Details button in the Printer
Properties dialog box.
2
Click the Color panel, and use the Density slide bar to change the intensity
setting.
Curling occurs most frequently with small paper sizes (such as A5).
To avoid this curling problem, try not to use small paper sizes to print
documents that contain photographs or illustrations.
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Printout Is Unsatisfactory
■ Backs of pages stained with ink
The backs of pages are stained after they are printed and ejected from the printer.
Check
IS GRAYSCALE PRINTING BEING PERFORMED?
If you are performing grayscale printing, the backs of the pages may be
stained with ink. You may be able to eliminate this problem by reducing the
black density on the printer driver setting screen.
Windows
1
Open the Printer Properties dialog box and click the Advanced button in the
Main tab.
2
Click the Color tab.
3
Use the Black slide bar to change the print density setting.
If this does not produce an improvement, try using the optional BC-34e
Photo BJ Cartridge to perform your printing.
Macintosh
1
When using Manual for printing, click the Details button in the Printer
Properties dialog box.
2
In the Color panel, use the Black slide bar to change the print density
setting.
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Printout Is Unsatisfactory
■ Ink blurred
The ink has blurred in the print job; images are not sharp and the ink has spread and run
together.
Check 1
ARE YOU USING PLAIN PAPER?
If you are using plain paper, use another type of print media. To minimize
ink spread, use High Resolution Paper, Glossy Photo Paper, or High Gloss
Photo Film.
Check 2
IS THE PRINT HEAD DIRTY?
Clogged print head nozzles can cause ink spread and blurring, so clean the
print head.
Cleaning the Print Head
Check 3
IS THE PRINTER DRIVER SET FOR HIGH-DENSITY PRINTING?
The Intensity setting in the printer driver can be used to adjust print density
(that is, the amount of ink used to print).
Lowering the print density setting can reduce the tendency for ink to spread
in color photographs or illustrations.
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Printout Is Unsatisfactory
Windows
1
Open the Printer Properties dialog box and click the Advanced button in the
Main tab.
2
Click the Color tab.
3
Use the Intensity slide bar to change the intensity setting.
Macintosh
1
When using Manual for printing, click the Details button in the Printer
Properties dialog box.
2
In the color panel, use the Density slide bar to change the print density
setting.
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Printout Is Unsatisfactory
■ Printed surface scratched
The print side of the paper is scratched and stained.
Check 1
ARE YOU PRINTING ON THICK PAPER?
If you print on thick paper, the print head may scratch the printed surface of
the page. If you experience difficulty when printing on thick paper, clean the
print heads.
Cleaning the Print Head
Check 2
IS THE PAPER THICKNESS LEVER SET CORRECTLY?
When you use thick paper such as envelopes or Artist Canvas, set the
paper thickness lever to the Down position.
If the printed surface is scratched or stained on plain paper, it may also help
to set the paper thickness lever to the Down position.
Check 3
ARE YOU PRINTING ON CURLED PLAIN PAPER?
If curled plain paper is loaded with the curl bowing up, the print heads may
scratch the bottom edge of the paper.
Try to uncurl the paper. If necessary, turn the paper over, and load it in the
sheet feeder again.
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Printout Is Unsatisfactory
Check 4
ARE YOU EXECUTING A HIGH-DENSITY PRINT ON PLAIN PAPER?
If you execute a high-density print job on plain paper, the paper may absorb
too much ink and curl, and the print heads may scratch the surface of the
curled page. Lower the Intensity setting.
Windows
Check 5
1
Open the Printer Properties dialog box, and click the Advanced button in
the Main tab.
2
Click the Color tab.
3
Use the Intensity slide bar to change the print density setting.
ARE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA?
If you print outside the recommended printing area, the print heads may
scratch the bottom edge of the page. To avoid problems, print only in the
recommended printing area.
Note
When you print on High Gloss Photo Film or Back Print Film, the bottom
margin must be larger than 1.02 in. (26 mm).
Printing Area
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Printout Is Unsatisfactory
■ White streaks visible
PRINT A NOZZLE CHECK PATTERN.
Check
Printing a Nozzle Check Pattern
If colors are broken or missing, clean the print head.
Cleaning the Print Head
If lines are not aligned properly, align the print head.
Aligning the Print Head
If any portion of the Nozzle Check Pattern is streaked, the print head could
be clogged, may not be aligned properly, or the BJ cartridge may be worn
out.
If the problem persists after cleaning the print head and aligning the print
head, try replacing the BJ cartridge.
Note
If the Nozzle Check Pattern prints normally, there may be a problem in the
application program. For details, refer to the Troubleshooting sections of the
documentation of your application program.
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Printout Is Unsatisfactory
■ Colors streaked or uneven
Patterns of uneven or streaked coloring appear on the printout.
Check 1
IS PRINT QUALITY ON THE QUALITY TAB IN THE PRINTER DRIVER SET TO FAST?
Set Print Quality to Fine and print again. This reduces uneven coloration
you may see in a document where a large amount of ink is used.
Windows
1
Open the Printer Properties dialog box.
2
Click the Advanced button in the Main tab.
3
In the Quality tab, drag the slide bar to the right toward Fine and click the
OK button.
Macintosh
1
When using Manual for printing, click the Details button in the Printer
Properties dialog box.
2
In the Quality panel, drag the slide bar to the right toward Fine.
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Printout Is Unsatisfactory
Check 2
IS HALFTONING SET FOR OPTIMUM PERFORMANCE?
Check the Halftoning setting in the Quality tab of the printer driver. The
Diffusion setting smoothes uneven or streaked colors.
Windows
1
Open the Printer Properties dialog box.
2
Click the Advanced button in the Main tab.
3
In the Halftoning box under the Quality tab, disable Auto if it is checked and
enabled.
4
Click Diffusion and click the OK button.
Macintosh
1
When using Manual for printing, click the Details button in the Printer
Properties dialog box.
2
In the Quality panel, set Halftoning to Scatter.
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Printout Is Unsatisfactory
■ Last part of print job not printing
The last part of each page in the document is not printed.
Check 1
ARE YOU USING THE PAPER SIZE SPECIFIED IN THE PAGE SIZE SETTING?
If the size of the paper loaded in the printer does not match the Page Size
setting in the printer driver, part of each page may not print.
Check the Page Size or Paper Size setting. If it does not match the size of
the paper you are using, click the down-arrow and select the correct size
from the pull-down list.
Windows
Macintosh
Check the Page Layout tab.
Check the Page Setup dialog box.
Note
Set the same Page Size setting for the application program and the printer
driver.
Set the Page Size that matches the Page Size setting in the application
program.
Check 2
ARE THE COMPUTER AND PRINTER SECURELY CONNECTED?
Check the connection of the printer cable at the computer and printer. A
loose connection can cause losing part of a print job.
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Printout Is Unsatisfactory
Check 3
IS A WPS PRINTER DRIVER INSTALLED?
Windows
You may not be able to print correctly with a WPS (Windows Printing
System) printer driver installed in your system. Confirm whether or not a
WPS driver is installed in your system.
Change the WPS driver port setting to FILE or delete the WPS driver.
1
Open the WPS Driver Properties window.
2
In the Details tab, select FILE in the Print to Port setting.
3
To delete the WPS driver, select Programs and then Windows Printing
System from the Windows Start menu and click Uninstall.
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Printout Is Unsatisfactory
■ Characters and figures notched/gradation streaked or unnatural Macintosh
Characters and figures print with unnatural notches, or gradation appears streaked.
Check
ARE YOU USING AN APPLICATION PROGRAM THAT ONLY SUPPORTS
POSTSCRIPT?
The S400 is a QuickDraw printer and is not a PostScript printer. Therefore,
if you use an application program that supports only PostScript, the lines of
characters and figures may print with unnatural notches. Always use an
application program that supports QuickDraw.
Some PostScript application programs have a setting that allows you to use
ATM fonts or TrueType fonts. When you specify the ATM fonts or TrueType
fonts in the application program, then characters, figures and gradation can
be reproduced properly.
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Printer Does Not Start or Stops Mid-Job
Printer does not turn on
Print job does not start
Printing halts
Printing starts but nothing prints
Cartridge holder does not move to the center
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Printer Does Not Start or Stops Mid-Job
■ Printer does not turn on
The printer does not turn on when you press the POWER button.
Check 1
HAVE YOU PRESSED THE POWER BUTTON FIRMLY?
Press the POWER button fully down, then release it. If you do not press the
button hard enough, the printer may not turn on.
Check 2
IS THE POWER CORD PLUGGED IN?
Make sure that the power cord is plugged into a power outlet.
Check 3
IS THE POWER OUTLET LIVE?
Connect another electrical device to the same power outlet. If the other
device operates normally, the power outlet is functioning normally.
If you perform all these checks and the problem is not solved, unplug the
printer and contact the Canon Customer Care Center.
Before You Call for Help
Getting Help From Canon
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Printer Does Not Start or Stops Mid-Job
■ Print job does not start
Printer does not operate after print job is executed from the computer.
Check 1
IS THE PRINTER TURNED ON?
Check the POWER light to see if it is green.
If the POWER light flashes green, the printer is either warming up or
receiving data.
When the POWER light is on, the printer is ready to use.
Check 2
ARE YOU PRINTING A VERY LARGE FILE?
A very large file may require some time to process before printing begins.
Photographs and illustrations can increase the size of a file. For a very
large file, wait a few minutes for the print job to begin.
Check the POWER light. If the POWER light flashes green, the computer is
sending print data to the printer and the job is executing normally.
Check 3
ARE THE PRINTER AND COMPUTER SECURELY CONNECTED?
Check the printer cable connections at the printer and computer. A faulty or
loose connection can prevent the printer from starting.
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Printer Does Not Start or Stops Mid-Job
Check 4
ARE YOU USING THE CORRECT PRINTER DRIVER?
A print job may not start if you have selected the wrong printer driver for the
print job.
Windows
Check that Canon S400 is displayed in the Name entry box of the Print
dialog box.
If another driver is selected, click the down-arrow and select Canon
S400 from the pull-down list.
If Canon S400 does not appear in the list, you must install the printer driver.
Note
Macintosh
If you use only the Canon S400 printer, select the Canon S400 as the
default printer. Click Start, Settings, and then Printers. Highlight the S400
icon and right-click. Click “Set as default”; make sure a checkmark appears
next to “Set as default”.
Select S400 from the Chooser of the Apple menu.
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Printer Does Not Start or Stops Mid-Job
Check 5
IS THE CORRECT PRINTER PORT SELECTED?
Windows
If you are using the parallel interface to connect your printer, set your
printer port to LPT1.
If you are using USB Interface to connect your printer, set your printer port
to USBPRN.
1
Open the Printer Properties dialog box: click Start, select Settings, and
click Printers. Highlight the Canon S400 icon and right-click. Now select
Properties.
2
Click the Details tab and select LPT1 or USBPRN in the Print to the
following port box (LPT1: Canon BJ LPT Printer Port).
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Printer Does Not Start or Stops Mid-Job
■ Printing halts
The printer stops printing before the print job is complete.
Check 1
IS THE PRINT JOB A FINELY DETAILED PHOTOGRAPH OR ILLUSTRATION?
The printer requires more time to process a finely detailed illustration or
photograph.
Check the POWER light. If the POWER light flashes green, the computer is
sending print data to the printer and the job is executing normally.
If the print job requires a large amount of black ink on plain paper, the print
job may require more time.
Check 2
HAS THE PRINTER BEEN OPERATING FOR A LONG TIME?
The print heads may occasionally overheat during a long print job.
If the print heads overheat, printing pauses at the end of a pass across the
page to allow time for the print heads to cool and then restarts after a brief
interval. Interrupt printing at a convenient point, turn the printer off, and wait
for at least 15 minutes for the print heads to cool.
If the printer overheats while printing a densely colored photograph or
illustration, the printer may beep and stop printing to protect the print
heads. In this case, you cannot continue printing. Turn the printer off and
wait at least 15 minutes for the print heads to cool.
Caution
To avoid minor burns, never touch the print heads or the surrounding area.
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Printer Does Not Start or Stops Mid-Job
■ Printing starts but nothing prints
The printer operates but nothing is printed on the page.
Check 1
IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION?
The print head nozzles may be clogged, one or more of the BJ tanks may
be low, or the BJ cartridge may be worn.
Visually check the level of the ink in the BJ tanks. If the tanks are empty,
replace them.
Replacing a BJ Tank
Next, print a Nozzle Check Pattern to check the status of the print heads
and clean the print heads.
Printing a Nozzle Check Pattern
Cleaning the Print Head
If the problem is not solved, replace the BJ cartridge.
Replacing a BJ Cartridge
If you can print a Nozzle Check Pattern, check that the printer is connected
to the computer securely. If the connection is loose, printing starts but
nothing may be printed.
Also check that there is no problem with the original file.
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Printer Does Not Start or Stops Mid-Job
Check 2
DID YOU REMOVE THE ORANGE PROTECTIVE TAPE FROM THE PRINT HEAD?
If the orange protective tape is not removed from the BJ cartridge, ink
cannot be ejected from the BJ cartridge. Remove the BJ cartridge and
check the print head.
If the tape has not been removed, remove it.
Align the print head before you resume printing.
Replacing a BJ Cartridge
Aligning the Print Head
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Printer Does Not Start or Stops Mid-Job
■ Cartridge holder does not move to the center
You want to switch the BJ cartridge, replace a BJ tank, or replace the BJ cartridge, but the
cartridge holder does not move to the center when you open the front cover.
Check 1
IS THE PRINTER TURNED ON?
Check the POWER light and make sure that it is green. If the POWER light
is off, turn on the printer.
If you have just turned on the printer and the POWER light flashes green,
the printer is warming up. Wait until the POWER light stops flashing.
Check 2
HAS THE FRONT COVER BEEN OPEN LONGER THAN 10 MINUTES?
If the front cover remains open longer than 10 minutes, the cartridge holder
automatically returns to the home position to prevent the print heads from
drying out.
Close the front cover and open it again. The cartridge holder moves to the
left.
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Paper Jams or Does Not Feed
Paper does not feed from auto sheet feeder
Paper skews during feeding
Multiple sheets feed together
Paper jams
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Paper Jams or Does Not Feed
■ Paper does not feed from auto sheet feeder
After the print job is started, the paper loaded in the auto sheet feeder does not feed.
Check 1
IS THE PAPER TOO THICK?
Thick paper does not feed from the auto sheet feeder. Do not attempt to
print on paper or other media thicker than 0.024" or 28 lb (0.6 mm or
105 g/m2).
Check 2
IS THE SHEET FEEDER OVERLOADED?
The number of sheets you can load in the auto sheet feeder depends on
the media you are using. The media does not feed correctly if you exceed
the prescribed number of sheets.
Check 3
DID YOU RAISE THE PAPER REST?
Before you load media other than envelopes in the auto sheet feeder, you
should always raise the paper rest. If you do not raise the paper rest before
loading, the media does not completely enter the paper feed slot during
feeding.
Check 4
IS THE PAPER FOLDED OR CURLED?
To avoid misfeeds and paper jams, never load paper in the auto sheet
feeder that is folded, curled, or wrinkled.
Media Sizes You Can Use With the Printer
Media Types You Cannot Use With the Printer
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Paper Jams or Does Not Feed
■ Paper skews during feeding
The paper or other media does not feed straight into the paper feed slot.
Check 1
IS THE AUTO SHEET FEEDER OVERLOADED?
The number of sheets you can load in the auto sheet feeder depends on
the media you are using. The media does not feed correctly if you exceed
the prescribed number of sheets.
Check 2
IS THE PAPER FOLDED OR CURLED?
To avoid misfeeds and paper jams, do not load paper in the auto sheet
feeder that is folded, curled, or wrinkled.
Media Types You Cannot Use With the Printer
Check 3
IS THE PAPER GUIDE SET CORRECTLY?
If the paper guide on the auto sheet feeder is not set correctly, the paper
does not feed straight or may jam in the printer.
The paper guide must be snug against the side of the stack and not too
tight.
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Paper Jams or Does Not Feed
■ Multiple sheets feed together
More than one sheet feeds from the stack at the same time.
Check 1
DID YOU FAN THE STACK BEFORE LOADING?
Before loading a stack of media in the auto sheet feeder, always fan the
pages to remove static cling and align the edges. Fanning the stack
separates the sheets so they can feed smoothly from the auto sheet feeder.
Check 2
IS THE AUTO SHEET FEEDER OVERLOADED?
The number of sheets you can load in the auto sheet feeder depends on
the media you are using. The media does not feed correctly if you exceed
the prescribed number of sheets.
Check 3
IS THE PAPER FOLDED OR CURLED?
To avoid misfeeds and paper jams, never load paper in the auto sheet
feeder that is folded, curled, or wrinkled.
Media Types You Cannot Use With the Printer
Check 4
ARE YOU PRINTING ON TRANSPARENCIES?
When more than one transparency feeds from a stack at the same time,
lower the paper rest, set the stack, and try again.
Transparencies
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Paper Jams or Does Not Feed
■ Paper jams
If paper jams in the printer, remove it.
1
Slowly pull the paper out of the printer from the auto sheet feeder or the
paper output slot, whichever is easier. (If the paper tears or shreds, open
the front cover and remove all the fragments of paper.)
2
Close the front cover, load the paper, and then press the RESUME button.
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Paper Jams or Does Not Feed
Note
• If the paper cannot be removed, press the POWER button twice to eject
the paper automatically and start the print job again.
• Paper within the range of 17 to 28 lb (64 to 105 g/m2) can be loaded in the
auto sheet feeder.
Media Sizes You Can Use With the Printer
• To avoid misfeeds and paper jams, do not load wrinkled, folded, or
curled paper in the auto sheet feeder.
Media Types You Cannot Use With the Printer
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The POWER Light Flashes Orange
When an error occurs, the POWER light flashes orange. The number of flashes indicates
the cause of the problem.
Two flashes: Out of paper, paper jam, paper feed error
Three flashes: Paper jam
Four flashes: BJ cartridge out of ink
Five flashes: BJ cartridge not installed correctly
Six flashes: BJ cartridge not installed
Seven flashes: BJ cartridge defective
Eight flashes: Waste ink absorber almost full
The POWER light flashes orange and green alternately: Service error
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The POWER Light Flashes Orange
■ Two flashes: Out of paper, paper jam, paper feed error
If no paper is loaded in the auto sheet feeder, or if the paper is not loaded correctly, set the
paper correctly and press the RESUME button.
If paper has jammed in the printer, remove the jam and press the RESUME button.
Paper Jams or Does Not Feed
Note
If the paper is not feeding into the auto sheet feeder, adjust the paper guide
and insert the paper.
■ Three flashes: Paper jam
If paper has jammed in the printer, remove the jam and press the RESUME button.
Paper Jams or Does Not Feed
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The POWER Light Flashes Orange
■ Four flashes: BJ cartridge out of ink
A BJ tank in a BJ cartridge has run out of ink.
Replace the empty BJ tank and press the RESUME button.
Replacing a BJ Tank
■ Five flashes: BJ cartridge not installed correctly
The BJ cartridge is not installed correctly. Re-install the BJ cartridge.
BJ Cartridges You Can Use With the Printer
■ Six flashes: BJ cartridge not installed
The BJ cartridge is not installed. Select and install a BJ cartridge according to the work you
are doing.
■ Seven flashes: BJ cartridge defective
There is a problem with the BJ cartridge installed in the printer.
Remove the BJ cartridge and check that the contacts on the BJ cartridge and cartridge
holder are clean. Also check that the orange protective tape has been removed from the
print head then install the BJ cartridge again.
If the error occurs again after you resume operation, replace the BJ cartridge.
Replacing a BJ Cartridge
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The POWER Light Flashes Orange
■ Eight flashes: Waste ink absorber almost full
The printer has a built-in waste ink absorber to hold the ink that is consumed during print
head cleaning.
Eight flashes indicate the waste ink absorber is nearly full. Press the RESUME button to
skip the error so you can continue printing.
Call the Canon Customer Care Center for help to have the waste ink absorber replaced
immediately.
Getting Help From Canon
Note
When the waste ink absorber becomes full, the POWER light flashes
orange and green alternately, and printing will no longer be possible.
Call the Canon Customer Care Center.
■ The POWER light flashes orange and green alternately: Service error
A service error means the printer requires the attention of a qualified technician.
Count the number of flashes. (You may be asked for this information.) Call the Canon
Customer Care Center.
Before You Call for Help
Getting Help From Canon
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An Error Message Appears
Error writing to LPT1 or USBPRN
Windows
Application error, general protection fault
Windows
Other error messages
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S400.book Page 343 Wednesday, August 16, 2000 12:02 AM
An Error Message Appears
■ Error writing to LPT1 or USBPRN
Windows
You cannot print when this message appears.
Check 1
IS THE PRINTER TURNED ON?
Check the POWER light to see if it is green.
If the POWER light flashes green, the printer is warming up.
After the POWER light is on, the printer is ready to use.
Check 2
ARE THE PRINTER AND COMPUTER CONNECTED PROPERLY?
Check the connections of the printer cable at the computer and the printer.
Check 3
IS PRINT SPOOLING OPERATING CORRECTLY?
Cancel spooling and send the print job directly to the printer.
1
Open the Printer Properties dialog box from the Start menu: click Start,
select Settings, and click Printers. Highlight the Canon S400 icon and rightclick. Select Properties.
2
Click the Details tab and click the Spool Settings button. Click the button for
“Print directly to the printer.”
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An Error Message Appears
Check 4
IS THE PRINTER PORT OPERATING CORRECTLY?
Check the status of the printer port.
When you are using the parallel interface:
1
Right-click the My Computer icon and select Properties from the pop-up
menu.
2
Click the Device Manager tab, double-click Ports (COM & LPT), and then
double-click Canon BJ LPT Printer Port (LPT1).
3
In the General tab, check that Original Configuration (Current) is enabled.
An error occurs if this item is disabled. Read the message under Device
Status and verify that no problem is indicated.
4
Click the Resources tab and read the message under Conflicting device
list. If a conflict is indicated, reconfigure the competing device to another
port.
When you are using the USB interface:
1
Right-click the My Computer icon and then select Properties from the popup menu.
2
Click the Device Manager tab, select the Universal serial bus controller, and
then double-click Canon S400.
3
In the General tab, note what is displayed. Resolve any problems.
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An Error Message Appears
Check 5
IS THE PRINTER DRIVER INSTALLED CORRECTLY?
There may be a problem with the printer driver. Uninstall the printer driver
and install it again.
Uninstalling the BJ Printer Driver
See the Quick Start Guide for details on installing the printer driver.
Check 6
IS THE PRINTER PORT SETTING IDENTICAL TO THE INTERFACE YOU ARE USING?
If the printer port setting is not identical to the interface connected to the
printer, an error message appears.
To check the printer port setting, open the Printer Properties dialog box and
click the Details tab.
• If LPT1 is displayed in the “Print to the following port” box, the printer
port is set to the parallel port.
• If USBPRN nn (nn: numerals) is displayed in the “Print to the following
port” box, the printer port is set to the USB port.
If the printer port setting does not match the interface connected to the
printer, shut down Windows and turn the printer off. Then connect the
printer using the correct interface specified in the printer driver, or install the
correct printer driver that matches the connected interface.
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An Error Message Appears
Check 7
IS A WPS DRIVER INSTALLED?
You may not be able to print correctly if a WPS (Windows Printing System)
driver is installed on your computer.
1
Click Start, point to Settings, and click Printers.
2
If a WPS driver is installed, right-click the icon and then select Properties
from the pop-up menu.
3
Click the Details tab and check the “Print to the following port” setting.
If the selected port is the port also used by the S400, change the WPS
driver port setting to FILE or delete the WPS driver.
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An Error Message Appears
■ Application error, general protection fault
Check 1
Windows
ARE YOU USING A WINDOWS 3.1 APPLICATION PROGRAM?
Attempting to print from a Windows 3.1 application program installed on a
system with Windows 98 or Windows 95 may cause an error. Use a
Windows 98 or Windows 95 compatible application program.
Note
You cannot use the Canon S400 with the Windows 3.1 operating system.
Check 2
ARE SEVERAL APPLICATION PROGRAMS RUNNING IN THE BACKGROUND?
If you are running several application programs at the same time, there may
not be enough memory available for the print job.
Quit the other application programs and try again.
Check 3
DOES THE COMPUTER HAVE SUFFICIENT MEMORY?
Make sure that you have the required amount of memory installed for the
application program you are using to print.
For details, refer to the documentation for your application program.
If the amount of memory is insufficient, install more memory.
Checking the Windows version and memory capacity
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An Error Message Appears
Check 4
IS THERE SUFFICIENT FREE SPACE ON THE HARD DISK?
An error may occur if there is not enough free space available on the hard
disk.
Check the amount of free space on the hard disk.
If there is little free space available on the disk, delete any unneeded files.
Checking the amount of free space on hard disk
Check 5
IS THERE A PROBLEM IN THE FILE YOU ARE TRYING TO PRINT?
If these errors occur only when you try to print a particular file, there may be
a problem in the file or the application program. Rebuild the file and try
printing it again.
If there is no problem with the new file, the old file was probably faulty.
If the same error occurs with the new file, call either the software company
or the Canon Customer Care Center.
Before You Call for Help
Check 6
IS THE PRINTER DRIVER INSTALLED CORRECTLY?
There may be a problem with the printer driver. Uninstall the printer driver
and install it again.
Uninstalling the BJ Printer Driver
See the Quick Start Guide for details on installing the printer driver.
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An Error Message Appears
■ Other error messages
AN ERROR DISPLAYED IN THE BJ STATUS MONITOR?
Check 1
Windows
When an error occurs, the BJ Status Monitor screen opens.
The Print Status tab displays a short description of the error and other
information about the print job. Click the Guide tab to display instructions on
how to solve the problem.
For problems that require more than one step in correcting the problem,
click the Next button to see the next screen, or click the Back button to see
the previous screen.
Check 2
AN ERROR DISPLAYED IN ANY SCREEN OTHER THAN
THE BJ STATUS MONITOR?
Windows
One of the following messages may be displayed.
Insfficient disk space. ...
Delete any unneeded files to make more disk space available.
Checking the amount of free space on hard disk
Insfficient memory. Cannot spool normally. ...
Quit any other application programs you are running in the background.
Checking the Windows version and memory capacity
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An Error Message Appears
Cannot read printer driver. ...
Uninstall the printer driver and reinstall it.
Uninstalling the BJ Printer Driver
See the Quick Start Guide for details on installing the printer driver.
Background printing failed.
Restart Windows and try again.
[Application name] cannot print. ...
Try printing again after the current job is finished.
Check 3
ANY ERROR NUMBER (XXXX:) DISPLAYED?
Macintosh
Error number (*202) displayed
Sufficient memory not available for the application program.
Check that the required amount of memory is allocated to the application
program.
If there is not enough memory installed, install more memory.
Refer to your computer documentation for information on installing
additional memory.
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An Error Message Appears
Error number (*203) displayed
Installed printer driver not operating correctly.
Remove the installed Macintosh printer driver and then install the printer
driver again.
Uninstalling the Printer Driver
See the Quick Start Guide for details on installing the printer driver.
Error number (*300) displayed
Check the following.
• Printer is turned on?
• Printer cable is connected securely?
Make sure that the printer cable is securely fastened to the
computer and the printer.
If the problem cannot be solved, check the settings in the Chooser.
1
Select the Chooser from the Apple menu.
2
Click the S400 icon.
3
Make sure that S400 is specified in the “Connect to” box.
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Other Problems
Cannot install the printer driver
BJ Status Monitor does not open
Cannot execute background printing
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Other Problems
■ Cannot install the printer driver
DID YOU FOLLOW THE PRINTER DRIVER INSTALLATION INSTRUCTIONS IN THE
Check 1
QUICK START GUIDE?
The Quick Start Guide provides step-by-step instructions for installing the
printer driver. If you are reinstalling the printer driver, remove any other
Bubble Jet printer drivers which have been installed on the computer before
reinstalling the printer driver.
Note
Windows
If an error occurred during installation and you had to shut
down the installation procedure, you may not be able to
install the printer driver because Windows is no longer stable.
Restart Windows and then reinstall the printer driver.
Check 2
ARE ANY OTHER APPLICATION PROGRAMS RUNNING?
The installation program may not execute successfully if it is run with other
applications running in the background.
Before you run the installation program again, shut down all other
application programs.
If other BJ printer drivers are installed on your system, uninstall them
before you run the installation program again.
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Other Problems
Check 3
DID YOU SPECIFY THE CORRECT CD-ROM DRIVE FOR
INSTALLATION?
Windows
If the printer driver installation program did not start automatically when you
loaded the CD-ROM, double-click the My Computer icon, then double-click
the CD-ROM icon on the Windows desktop.
For details about the installation procedure, refer to the Quick Start Guide.
Note
• When you install the printer driver from Run in the Start menu, specify
the CD-ROM drive and file name (Setup.exe) correctly.
• The drive name (E:, for example) varies according to how your system
is set up.
Check 4
IS THERE A PROBLEM WITH THE S400 CANON CREATIVE CD-ROM?
The S400 Canon Creative CD-ROM may be damaged. On the Windows
desktop, double-click the My Computer icon then double-click the CD-ROM
icon. If Windows cannot read the CD-ROM, call the Canon Customer Care
Center.
Before You Call for Help
Getting Help From Canon
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Other Problems
■ BJ Status Monitor does not open
Check 1
Windows
DOES YOUR PRINTER CABLE SUPPORT BI-DIRECTIONAL COMMUNICATION?
Check the hardware specifications of your printer cable. Operation of the
BJ Status Monitor requires bi-directional data transfer between the
computer and printer. The printer cable must be capable of bi-directional
data transfer.
Check 2
IS THE BI-DIRECTIONAL OPTION SELECTED IN THE PRINTER DRIVER?
Check the bi-directional option.
1
Open the Printer Properties dialog box from the Start menu.
2
Click the Details tab and click the Spool Settings button.
3
In the Spool Settings dialog box, click the button for “Enable bi-directional
support for this printer.”
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Other Problems
■ Cannot execute background printing
The BJ Backgrounder is not displayed during a print job and you cannot use background
printing.
Check 1
IS THERE ENOUGH FREE SPACE AVAILABLE ON THE HARD DISK?
You may not be able to print if there is not enough free space on the hard
disk. Delete unneeded files to create more space.
Checking the amount of free space on hard disk
Note
If you are unable to make more space available on your hard disk by
deleting files, turn background printing off.
Check 2
IS BACKGROUND PRINTING ENABLED IN THE PRINTER DRIVER?
Windows
1
Open the Printer Properties dialog box, then click the Page Layout tab.
2
Check Background Printing in the Background checkbox.
Macintosh
1
Select Chooser from the Apple menu.
2
Set Backgrounding to On.
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Before You Call for Help
Narrowing down the problem
Checking the printing environment
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Before You Call for Help
■ Narrowing down the problem
If you are experiencing difficulties, try to narrow the problem down to one of these factors.
Printer problem
If the printer will not operate, or if the POWER light flashes orange and green alternately
with beeps, call the Canon Customer Care Center. Count the number of flashes and beeps.
(You may be asked for this information.)
Hardware problem other than the printer
If the printer is operating normally and the settings in the application program are also
correct, there may be a problem with a printer cable or in the computer system (for
example, memory, hard disk, or interface). Contact your computer manufacturer.
Application program problem
Problems that arise only when you use a particular application program are probably
caused by the application program. For details, consult the software company.
The problem may also be solved by installing the latest version of the printer driver.
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Before You Call for Help
■ Checking the printing environment
Check the information on the operating environment such as the name and version number
of your operating system, the amount of memory installed, hard disk capacity and amount
of free space on hard disk, and the printer driver version number.
Checking the Windows version and memory capacity
Windows
1
Right-click the My Computer icon and select Properties from the pop-up
menu.
2
On the General tab note the system name, version number, and memory
capacity.
Macintosh
Select About This Computer from the Apple menu.
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Before You Call for Help
Checking the amount of free space on hard disk
Windows
1
On the Windows desktop, double-click the My Computer icon.
2
Right-click the icon of the hard disk and select Properties from the pop-up
menu.
3
On the General tab, check the hard disk capacity and the amount of free
space.
Macintosh
1
On the desktop, click the icon of the hard disk.
2
Select Get Info from the File menu.
3
Select General Information.
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Before You Call for Help
Checking the version number of the printer driver
Windows
1
On the Windows desktop, click the Start button, point to Settings, and click
Printers.
2
Right-click the S400 icon and select Properties from the pop-up menu.
3
Click the Main tab and click the About button. The version number of the
printer driver is displayed.
Macintosh
1
Double-click the Extensions Folder in the System Folder and then select
the S400 icon.
2
Select Get Info from the File menu.
3
Select General Information. The version number of the printer driver is
displayed.
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Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support* options
including:
• For e-mail technical support, the latest driver downloads and answers to
frequently asked questions (www.ccsi.canon.com)
• 24-hour, 7-day-a-week, automated support for troubleshooting issues on most
current products (1-800-423-2366)
• 24-hour, Fax-On-Demand System for product specifications and technical
information (1-800-526-4345)
• Free technical support Monday-Saturday (excluding holidays) for products still
under warranty**
(1-757-413-2848)
• Technical support 7 days a week (excluding holidays) for products no longer
under warranty, for $24.99 per call (1-800-423-2366), or for $2.50 per minute, to
a maximum of $25.00 per call (1-900-246-1200)
• For information about extending your Canon service and support up to an
additional two years, call 1-800-385-2155, or visit our Web Site at
www.ccsi.canon.com (within 90 days from the date you purchase your Canon
peripheral).
Note
Within Canada, call for technical support 24 hours a day, 7 days a week
(1-800-OK-CANON)
* Support program specifics subject to change without notice.
** Refer to individual product information for warranty details.
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Specifications
General Specifications
System Requirements
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Specifications
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General Specifications
Printing method
Bubble Jet on-demand
Printing resolution
1440 (horizontal) × 720 (vertical) dpi
Print speed (printing with Canon standard pattern)
• Black: up to 9 ppm
• Color: up to 4 ppm
Print direction
Bi-directional
Print width
8.0 in. (203.2 mm) max.
Receive buffer
128 KB max.
Interface (parallel)
IEEE 1284-compatible
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General Specifications
Interface (USB)
USB 1.1-compatible
Interface connector (parallel)
Amphenol 57-40360 or equivalent
Interface connector (USB)
USB standard Series B receptacle (USB interface)
Recommended parallel printer cable — IEEE 1284-compatible
• Material
AWG28 or larger
• Type
Twisted-pair shielded cable
• Length
Up to 6.5 ft (2.0 m)
• Connectors
Amphenol 30360 or equivalent
Recommended USB printer cable
• Material
AWG28 (data wiring pair) or AWG20 to 28
(distribution pair)
• Type
Twisted-pair shielded cable
• Length
Up to 16.4 ft (5.0 m)
• Connectors
USB standard Series B pluggable
Acoustic noise level
Less than approx. 45 dB (per ISO 9296)
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General Specifications
Operating environment
• Temperature
• Humidity
41 to 95˚F (5 to 35˚C)
10 to 90% RH (no condensation)
Storage environment
• Temperature
• Humidity
32 to 95˚F (0 to 35˚C)
5 to 90% RH (no condensation)
Power supply
USA/Canada
AC 120V, 60Hz
Power consumption
• Off
• Standby
• Printing
Approx. 1W (AC 230±10%)
Approx. 1W (AC 120V)
Approx. 3W (AC 230±10%)
Approx. 3W (AC 120V)
Approx. 30W
Dimensions (with paper rest and paper output tray retracted)
• 16.5" × 12.0" × 6.6" (W × D × H)
• 418 × 306 × 169 mm (W × D × H)
Weight
Approx. 8.16 lb. (3.7 kg)
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General Specifications
Sheet feeder capacity
•
•
•
•
•
•
•
•
•
•
•
•
•
Plain paper (17 lb. or 64 g/m2)
Artist Canvas
Back Print Film
Banner Paper
Glossy Photo Cards
Glossy Photo Paper
Greeting Cards
High Gloss Photo Film
High Resolution Paper
Magnet Sheet
Transparencies
T-Shirt Transfer
Envelopes
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100 sheets max.
1 sheet
10 sheets max.
1 sheet (2 to 6 sheets in length)
1 sheet
10 sheets max.
1 sheet
1 sheet
80 sheets max.
1 sheet
30 sheets max.
1 sheet
10 pieces max.
Specifications
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General Specifications
Ordinary print media
Regular size
Letter, Legal, A4, A5, B5, US Com.#10, European DL
Custom size
• Width
• Height
3.94" to 9.50" (100.0 to 241.3 mm)
3.94" to 23.0" (100.0 to 584.2 mm)
Weight
17 to 28 lb (64 to 105 g/m2)
Thickness
0.24" (0.6 mm) max.
Canon Specialty Papers
• Artist Canvas
• Back Print Film
• Banner Paper
• Brilliant White Paper
• Bubble Jet Paper (water-resistant)
• Glossy Photo Cards
• Glossy Photo Paper
• Greeting Cards
• High Gloss Photo Film
• High Resolution Paper
• Magnet Sheets
• Transparencies
• T-Shirt Transfers
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General Specifications
Graphic image printing
Data format
Resolution
Canon extended mode—Raster image format
Canon extended mode—180, 360, 720, 1440 dpi
BJ Cartridges
BC-33e Color BJ Cartridge:
Nozzles:
Ink colors:
48 per color
Black, Cyan, Yellow, Magenta
BC-34e Photo Color BJ Cartridge:
Nozzles:
48 per color
Ink colors:
Photo Black, Photo Cyan, Photo Magenta, Yellow
Black BJ Cartridge BC-30e:
Nozzles:
Ink colors:
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Black only
Specifications
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System Requirements
Printer driver software
Windows® 98/95
486 processor; 16MB RAM; 40MB free hard-disk space
Windows 2000
Pentium® processor, 133MHz or faster; 3.2MB RAM for Professional, 64MB
RAM for Server; 38MB free hard-disk space
Windows NT® 4.0
Pentium®; 16MB RAM; 38MB free hard-disk space
Macintosh®
Macintosh with USB; Mac® OS (8.1 or later); 10MB RAM; 21MB free hard-disk
space
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System Requirements
Note
• The BJ Status Monitor cannot be used when the printer is used in a
network operating environment.
• When connecting the printer and computer through a USB interface, use
the system under the following operating environment.
Computer with Microsoft Windows 98 or Windows 2000, which is
preinstalled by a computer manufacturer on purchase. (USB port
operation also needs to be assured by the manufacturer.)
Macintosh computer with Mac OS 8.1 or later, which is preinstalled by
a computer manufacturer on purchase. (When using an iMac running
under Mac OS 8.1, the system must be upgraded using iMac
Firmware 1.0, which can be downloaded from the home page of
Apple Computer, Inc.)
• Specifications subject to change without prior notice.
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Using the Optional IS-32 Color Image Scanner Cartridge
Using the Scanner
Using the Scanner With Windows
Using the Scanner With Macintosh
Scanner Problems
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Using the Optional IS-32 Color Image Scanner Cartridge
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Using the Scanner
Scanner Driver Basics
Unpacking the Scanner Cartridge
Installing the IS Scan Software
Installing the Scanner Cartridge
Basic Scanning Procedure
Using the White Calibration Sheet
Scanning Area Guidelines
Loading an Image
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Scanner Driver Basics
Installing the optional IS-32 Color Image Scanner Cartridge in the printer makes it possible
to scan and save images such as your favorite photographs and greeting cards.
Photograph
Greeting card
Home page
Wallpaper for your computer
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Scanner Driver Basics
Windows
To use the scanner cartridge, you must install the IS Scan software, which includes the
IS Scan scanner driver and the IS Scan Plus utility program. These two programs provide
many features that allow you to perform simple color adjustments to improve the quality of
the original image or enhance the image for artistic effect.
You can run the IS Scan driver from within a TWAIN-compliant graphics application
program, or you can run the IS Scan Plus utility program directly as a stand-alone
application program. The IS Scan Plus utility program allows you to scan, edit, enhance,
and save the image data.
Macintosh
To use the scanner cartridge, you must install the IS Scan software. You can run the
IS Scan driver from within a TWAIN-compliant graphics application, or you can run it
directly as a stand-alone program.
Note
TWAIN is an industry interface standard that allows software applications to
communicate with digital imaging devices such as scanners. Applications
that support TWAIN provide a standardized method of acquiring images.
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Unpacking the Scanner Cartridge
Make sure you have the following items.
■ IS-32 Color Image Scanner Cartridge
Optical components
Electrical contacts
Caution The scanner cartridge is composed of precision components. To avoid poor
scanning results, do not touch the optical components or electrical
contacts.
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Unpacking the Scanner Cartridge
■ White Calibration Sheet
You use this sheet to maintain the correct color balance of scanned images. The first time
you install the scanner cartridge, you need to run the white level calibration. You will also
run calibration when the white level calibration data needs to be updated.
■ Scanning Holder
You can use this holder to hold a photo or other small image you wish to scan. The holder is
two layers, one being a clear plastic cover to protect photographs.
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Installing the IS Scan Software
Make sure the S400 Printer Driver is installed on your computer before you proceed with
the following instructions.
1
Insert the S400 Canon Creative CD-ROM in your CD-ROM drive.
2
Double-click the S400 icon on your desktop:
You’ll see this screen:
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Installing the IS Scan Software
3
Click the Manuals, Supplies, and Help button.
You’ll see this screen:
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Installing the IS Scan Software
4
Click Canon Accessories and Papers.
You’ll see this screen:
5
Click the Install IS-32 Driver button.
6
Follow the instructions on the screen.
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Installing the Scanner Cartridge
Optical components
Electrical contacts
Caution • The scanner cartridge is composed of precision components. To avoid
poor scanning results, do not touch the optical components or electrical
contacts.
• To avoid damaging the scanning head of the scanner cartridge, do not
store the scanner cartridge in an Ink Cartridge Storage Box. The
pad for the BJ cartridge print head inside the container is covered with
ink that could damage the scanning head of the scanner cartridge.
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Installing the Scanner Cartridge
■ Replacing a BJ Cartridge With the Scanner Cartridge
1
Make sure that the printer is plugged in and turned on. Open the front
cover; the cartridge holder moves to the left automatically.
2
Raise the left cartridge lock lever to unlock the BJ cartridge.
3
Remove the BJ cartridge.
Caution
4
To avoid staining your hands, clothing, or work area, handle the
BJ cartridge carefully. Avoid dropping or shaking the BJ cartridge.
Store the BJ cartridge in the Ink Cartridge Storage Box.
Insert the scanner cartridge into the cartridge holder, then lower the
cartridge lock lever until it locks in place.
Lock lever
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Basic Scanning Procedure
After installing the IS Scan scanner driver, you can use the S400 printer as a scanner.
1
Remove the BJ cartridge installed in the cartridge holder and then install
the IS-32 Color Image Scanner Cartridge.
2
Start a graphics application program.
Windows
For Windows Users
• If you use a TWAIN-compliant graphics application program, launch the
TWAIN-compliant application program. IS Scan launches from within the
application program.
• If you use IS Scan Plus, select Programs from the Start menu first. Point
to IS Scan Plus and then select IS Scan Plus.
Macintosh
For Macintosh Users
• If you use a TWAIN-compliant graphics application program, launch the
TWAIN-compliant application program first. IS Scan launches from within
the application program.
• If you use IS Scan as a stand-alone application program, double-click IS
Scan S400 in the folder you specified during the installation procedure.
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Basic Scanning Procedure
3
The first time you use the scanner, you need to perform the White Level
Calibration.
Using the White Calibration Sheet
4
Insert the image you wish to scan into the scanning holder, then load the
scanning holder into the auto sheet feeder.
Loading an Image
5
Scan the image.
Windows
Scanning an Image
Macintosh
Scanning an Image
6
Save the scanned image.
7
Now you can install the BJ cartridge and print the scanned image.
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Using the White Calibration Sheet
The white calibration sheet provided with the scanner cartridge is used for maintaining the
correct color balance of scanned images. White level calibration is required when the
scanner cartridge is used for the first time and when the white level calibration data needs
to be updated.
When white level calibration is needed, you will see this screen when you click the Prescan
or Scan button.
Windows
Macintosh
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Using the White Calibration Sheet
1
Load the white calibration sheet with the cropped corner at upper left.
Scanning holder
White calibration sheet
2
Click the OK button on your screen.
3
When the white calibration sheet is ejected from the paper output tray,
White Level Calibration processing is complete. Click the OK button.
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Using the White Calibration Sheet
Note
• Do not leave the white calibration sheet in locations that are exposed to
direct sunlight or that are subject to high temperatures or humidity.
• Do not bend or wrinkle the white calibration sheet.
• When cleaning the white calibration sheet, use a soft cloth that is dipped
in a weak, neutral detergent solution, and then wipe its wet surface off
with a dry, soft cloth.
• The white level calibration data is stored into memory and used for
maintaining the correct color balance of scanned images. When a
message appears and prompts you to load the white calibration sheet,
click the OK button and perform white level calibration.
You can also initiate White Level Calibration from the IS Scan driver.
Windows
Other IS Scan Features
Macintosh
Other IS Scan Functions
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Scanning Area Guidelines
Paper size
Scanning area
Letter 8.50 × 11.00 in
8.19 × 10.00 Inches
A6 105.0 × 148.0 mm
3.86 × 5.42 Inches
A5 148.0 × 210.0 mm
5.55 × 7.86 Inches
A4 210.0 × 297.0 mm
8.00 × 11.28 Inches
B5 182.0 × 257.0 mm
6.89 × 9.71 Inches
• The scanning area varies according to conditions such as the scanning resolution and
display resolution.
• If you wish to scan images larger than the size of the scanning holder provided with the
IS-32 Color Image Scanner Cartridge, the SH-101 A4/LTR scanning holder is available
for purchase. Visit the Canon Web site to find out about accessories and supplies
(www.ccsi.canon.com).
• The maximum thickness of the image must be within 0.12 inch (0.45 mm), including the
scanning holder. The scanning holder is 0.008 inch (0.2 mm) thick so the image you
wish to scan must be less than 0.01 inch (0.25 mm) thick.
• To prevent possible damage to the printer or scanner cartridge, do not scan an image
with paper clips or staples.
• Legal size paper is not supported.
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Loading an Image
1
Slide the paper guide to the left edge of the auto sheet feeder.
2
Place the image in the scanning holder.
• To prevent paper jams, always insert the image you wish to scan into
the scanning holder.
• Do not leave the scanning holder in locations that are exposed to
direct sunlight or that are subject to high temperatures or humidity.
• When you load the scanning holder on the printer, be sure to set the
paper thickness lever to the down (or envelope) position. Scanning
with the lever set incorrectly will adversely affect the print quality.
3
Load the scanning holder in the auto sheet feeder of the printer.
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Loading an Image
4
Caution
Adjust the paper guide to the left edge of the scanning holder.
To prevent possible damage to the scanning holder, always insert the
seamed side into the auto sheet feeder first.
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Using the Scanner With Windows
Using IS Scan
Changing the Scanning Mode
Using the Customized Scanning Mode
Saving the Settings
Using the Saved Settings
Other IS Scan Features
Using IS Scan Plus
Using Copy
Using Capture Image
Using Capture Photo
Editing a Scanned Image
Printing a Scanned Image
Saving a Scanned Image
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Using IS Scan
This section describes how to scan an image when you launch IS Scan from within a
TWAIN-compatible application program.
■ Scanning an Image
Note
These basic procedures may vary according to the application program you
are using.
1
Install the IS-32 Color Image Scanner Cartridge in the printer.
Installing the Scanner Cartridge
2
Make sure Canon IS Scan 2 is set as the Acquire Source and then select
the command used for scanning (such as Acquire or TWAIN) from the
menu of the application program. The main IS Scan dialog box displays:
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Using IS Scan
3
Specify the basic settings.
• Click the down-arrow on the right of the Paper Size box and select the
most appropriate paper size for the image you wish to scan.
• Select the most appropriate scanning mode for the image you wish to
scan in the Scanning Mode box.
Changing the Scanning Mode
4
Note
Load the image you wish to scan in the auto sheet feeder of the printer and
click the Prescan button.
It’s a good idea to use prescanning to determine whether or not an image
can be scanned properly or to test the effects of image adjustments. If the
image is slanted or a portion of the image is cut off in the preview area, click
the Clear button. Load the image correctly and click the Prescan button
again.
5
To scan only a portion of the image, you can drag the mouse to specify the
portion. The specified portion is called a Selection Box and only the area in
the Selection Box will be scanned. To specify the Selection Box:
• Point to a corner of the rectangular area of the image that you want to
select.
• Drag the mouse to the opposite corner of the rectangle.
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Using IS Scan
• Release the mouse button. The Selection Box appears on the image.
Note
• To move the Selection Box, place the mouse pointer within the Selection
Box and drag the mouse to the desired position.
• To resize the Selection Box, point to a corner of the Selection Box and
then drag the mouse.
• You can confirm the dimensions of the Selection Box in the Image Size
box.
• The minimum size of the Selection Box is 1" × 1" (25.4 mm × 25.4 mm).
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Using IS Scan
6
Load the image you wish to scan in the auto sheet feeder again.
7
Click the Scan button. Remember, if you specified a Selection Box in
step 5, only that portion of the image is scanned.
8
After scanning is complete, click the Transfer button to transfer the image
data to the TWAIN-compatible graphics application program. Adjust, edit, or
enhance the image in the application program as needed.
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Using IS Scan
Note
• Some TWAIN-compliant graphics application programs do not display
the main IS Scan dialog box but instead display a different screen
characteristic of the application program. If you are using this type of
application program, read the documentation of the application program
carefully and perform prescanning or normal scanning.
• After launching IS Scan from within a TWAIN-compatible application
program, do not close the application program. If you do, the system may
not be able to respond.
• To quit IS Scan, select Exit Driver from the Settings menu.
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Changing the Scanning Mode
You can select a scanning mode according to your scanning purpose. Optimum settings,
such as image type and resolution, are pre-assigned based on the contents of a scanning
job. When you wish to customize the settings for special scanning jobs, click the Custom
button.
■ Selecting a Default Scanning Mode
Select the most appropriate icon in the Scanning Mode box of the main IS Scan dialog box
according to your scanning purpose.
Scanning
Mode
Purpose
Image Type
Resolution
Edge Emphasis
Character Emphasis
Color Matching
Prescan
Mode
Standard setting for scanning a
color image
Color
180 dpi
Off
Off
On
Grayscale
Standard setting for scanning a
monochrome image
Grayscale
180 dpi
Off
Off
Off
Grayscale
Suitable for scanning a
photographic print such as a
snapshot
Color
360 dpi
Off
Off
On
Grayscale
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Changing the Scanning Mode
Scanning
Mode
Note
Purpose
Image Type
Resolution
Edge Emphasis
Character Emphasis
Color Matching
Prescan
Mode
Scans by converting a
monochrome image into the
data suitable for facsimile
transmission
Monochrome
200 dpi
Off
On
Off
Monochrome
Scans by converting a
monochrome image into the
data suitable for OCR input
Monochrome
360 dpi
Off
On
Off
Monochrome
Suitable for scanning an image
that consists mostly of text
Monochrome
180 dpi
On
Off
Off
Monochrome
Used for customizing the
settings for special scanning
jobs
Using the Customized
Scanning Mode
—
—
—
When you select FAX or OCR, the document is scanned and processed as
a grayscale image and converted to monochrome binary image data. This
process eliminates unnecessary image background and increases the
quality of the scanned text and line art. When you select Text, the document
is scanned and processed as a monochrome image.
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Using the Customized Scanning Mode
When you select Custom in the Scanning Mode box of the main dialog box, the Custom
dialog box opens and allows you to adjust the scanning settings for special scanning jobs.
1
Open the main IS Scan dialog box.
2
Click the Custom button in the Scanning Mode box. This displays the
Custom dialog box:
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Using the Customized Scanning Mode
3
Specify these settings in the Custom dialog box:
Standard Value
You change the standard values for the default settings here.
Image Type
Select a type of image: Color (the default), Grayscale, or Monochrome.
Resolution
Determines the precision of the scanned image. The higher the resolution
setting, the higher the precision and quality of the scanned image.
(However, the higher the resolution setting, the larger the file size.)
• The 90 dpi setting is sufficient for viewing images on a screen.
• The 180 dpi setting is sufficient for printing images.
Threshold
Determines the intensity of halftones for monochrome images. Drag the
slide bar to the left for a lighter image or drag it to the right for a darker
image. The Threshold option is available only when the Image Type is set
for Monochrome and Character Emphasis is off.
Edge Emphasis
Sharpens the edges of a soft image to create a clearer, more accented
appearance in the entire image. This option is available only when the
Image Type is set for Monochrome. Edge Emphasis is not used with
prescanning.
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Using the Customized Scanning Mode
Character Emphasis
Determines whether or not Image Trust processing is used for scanning
grayscale images. Image Trust processing sharpens the appearance of
characters in monochrome documents. This is especially helpful if you
intend to use the scanned original with an OCR software application. This
option is available only when the Image Type is set for Monochrome.
Color Matching
In some cases, the colors displayed on your monitor may not match the
colors you see in your printout. Color Matching attempts to match the
colors of the scanned image with the selection in the Monitor Type box in
order to attain a better match between the colors you see on the monitor
and the colors you see in your printout. This option is available only when
the Image Type is set for Color.
Monitor Type
Displays the name of the monitor profile currently in use. To select another
monitor type setting, click the down-arrow and select a name from the dropdown list. This list includes the names of ICC profile formats, standard
profiles for monitors, installed in the system. A monitor profile can be
selected only when Color Matching is selected.
Prescan
Selects the type of image for prescanning. Select Monochrome, Grayscale
(the default), or Color.
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Using the Customized Scanning Mode
4
Click the OK button to return to the main dialog box.
5
Make sure that the image you wish to scan is inserted into the scanning
holder properly and is loaded in the auto sheet feeder of the printer, then
click the Scan or Prescan button.
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Saving the Settings
You can save the settings in the main IS Scan dialog box to a file. The next time you scan,
you only need to open the file in which the desired settings are stored and start scanning.
■ Saving the Settings to a File
Save the Page Size, Scanning Mode, and Image Size settings in the main IS Scan dialog
box as a file.
1
Specify the desired settings in the Paper Size, Scanning Mode, and Image
Size boxes.
2
Select Save Settings File from the Settings menu.
3
Select the folder in which the file is to be saved.
4
Enter a File name.
5
Click the Save button.
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Using the Saved Settings
Open the file in which the desired settings were saved and use those settings for scanning.
Note
1
Select Open Settings File from the Settings menu.
2
Select the file you wish to use, then click the Open button. The file name
is displayed in the Settings File box, and the settings change in the main
IS Scan dialog box.
• When you open the file while an image is displayed in the preview area,
the prescanned or scanned image is discarded. Prescan or scan the
image again.
• Select Save Settings File from the Settings menu when you have
changed the settings and you wish to overwrite the current file and save
all the current settings to it.
• Select Save Settings File As from the Settings menu when you have
changed the settings and you wish to save all the current settings under
a new file name.
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Other IS Scan Features
■ White Level Calibration
Use this feature to maintain the correct color balance of scanned images. You need to
perform White Level Calibration when you use the scanner cartridge for the first time and
when the white level calibration data needs to be updated.
1
Select White Level from the Option menu of the main IS Scan dialog box.
2
When a message appears, insert the white calibration sheet into the auto
sheet feeder of the printer.
Using the White Calibration Sheet
3
Click the OK button.
4
When the white calibration sheet is ejected from the paper output tray, the
White Level Calibration process is complete.
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Other IS Scan Features
■ Device Information
When you select Device Information from the Option menu of the main IS Scan dialog box,
you can verify the name of the printer that is currently connected to your system and
information on the communication mode.
• If the printer is connected using the parallel interface, Device Information displays a
communication mode such as ECP/1 or ECP/2.
• If the printer is connected using the USB interface, Device Information displays USB as
the communication mode.
■ Enlarging the Scanned Image in the Preview Area
To enlarge the scanned image in the preview area, click the Enlarge icon (
key) or select
Large from the View menu.
To return to the original size, click the Standard icon (
key) or select Normal from the
View menu.
■ Using Online Help
When you click the
symbol in the main IS Scan dialog box, the online Help for IS Scan
opens so you can learn more about IS Scan.
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Using IS Scan Plus
IS Scan Plus is a utility program that allows you to edit, enhance, print, and save an image
acquired by the IS Scan scanner driver. You can use IS Scan Plus if you do not have a
graphics application program.
■ Launching IS Scan Plus
1
Select Programs from the Start menu, then click IS Scan Plus.
2
Select IS Scan Plus. The main IS Scan Plus screen appears:
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Using IS Scan Plus
3
Select an option:
Copy
Scan and immediately print an image without editing.
Using Copy
Capture Image
Scan and edit an image other than a photographic print.
Using Capture Image
Capture Photo
Scan and edit a photographic print such as a snapshot.
Using Capture Photo
Device Information
Verify the name of the printer that is currently connected to your system
and information on the communication mode.
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Using IS Scan Plus
■ Using Online Help
When you need detailed instructions, click the Help button in the upper right of the
main screen. You can access the online Help from all the screens that IS Scan Plus
displays.
■ Verifying the Device Information
Make sure that the printer is connected properly and is turned on, and click the Device
Information button.
• If the printer is connected using the parallel interface, Device Information
displays a communication mode such as ECP/1 or ECP/2.
• If the printer is connected using the USB interface, Device Information displays
USB as the communication mode.
■ Closing IS Scan Plus
When you wish to close IS Scan Plus, click the Exit button in the upper right of the
main screen. You can access the Exit button from all the screens that IS Scan Plus
displays.
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Using IS Scan Plus
■ IS Scan Buttons
Returns to the main IS Scan Plus screen.
Moves back to the previous screen.
Displays the Edit screen.
Editing a Scanned Image
Prints a scanned image.
Printing a Scanned Image
Saves a scanned image.
Saving a Scanned Image
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Using Copy
Use the Copy feature when you wish to print an image immediately after scanning. You
cannot edit or enhance the scanned image before printing.
1
Click the Copy button in the main IS Scan Plus screen. The Copy screen
displays:
2
Specify any required settings:
•
•
•
•
Select Color or Monochrome in the Document Type box.
Select Fine or Fast in the Copy Mode box.
Select the paper size in the Paper Size box.
The Copies box is disabled.
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Using Copy
3
Click the Print Setting button. This displays the Print Setup dialog box.
Make sure Canon S400 is displayed as the default printer. Click the
Properties button, if necessary, to display the Printer Properties dialog box
and specify any printer settings.
Using the Windows 98/95 Printer Driver
4
When you click the Copy button, a message box appears. Click OK in the
message box to confirm that the scanner cartridge is installed. Copying
begins.
5
Another dialog box appears to remind you to remove the scanner cartridge,
and install the BJ cartridge according to your print job. Also, make sure
paper is loaded in the auto sheet feeder of the printer.
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Using Copy
6
Note
Click the OK button in the dialog box. Printing begins.
• To print the image displayed in the Preview Area again, click the Reprint
button.
• To make a copy of another image using the same settings, click the Copy
button. When a confirmation message appears, click the Yes button and
repeat the procedure described above.
• To make a copy using different settings, click the Clear button to clear
the copied image from the preview area. Repeat the procedure
described above.
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Using Capture Image
Use the Capture Image feature to scan an image other than a photographic print. You can
also edit, enhance, save, and print the scanned image.
1
Click the Capture Image button in the main IS Scan Plus screen. This
displays the Capture Image screen.
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Using Capture Image
2
Select the most appropriate icon in the Scanning Mode box of the Capture
Image screen according to your scanning purpose.
Standard setting for scanning a color image.
Standard setting for scanning a monochrome image.
Suitable for scanning a photographic print such as a
snapshot.
Suitable for scanning an image that consists mostly of text.
Used for customizing the settings for special scanning jobs.
Using the Customized Scanning Mode
3
Select the paper size in the Paper Size box.
4
Insert the image you wish to scan in the scanning holder, and then load it in
the auto sheet feeder of the printer.
5
Click the Prescan button.
The remaining steps are similar to those described for Scanning an Image
using IS Scan.
Scanning an Image
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Using Capture Photo
Use the Capture Photo feature to scan a photographic print such as a snapshot. You can
also edit, enhance, save, and print the scanned image.
1
Click the Capture Photo button in the main IS Scan Plus screen. The
Capture Photo screen displays:
By default, a Selection Box displays in the Preview Area. To delete the
Selection Box, point to any location in the Preview Area and right-click your
mouse.
2
Specify these settings:
• Select Color or Black & White in the Photo Type box.
• Select Regular or Panorama in the Photo Size box.
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Using Capture Photo
3
Insert the image you wish to scan into the scanning holder, and then load it
in the auto sheet feeder of the printer.
4
Click the Prescan button.
The remaining steps are similar to those described for Scanning an Image.
Scanning an Image
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Editing a Scanned Image
You can edit or enhance a scanned image acquired using the Capture Photo or Capture
Image feature. The editing features you can use vary according to the settings you used for
scanning and whether you used the Capture Photo or Capture Image feature for scanning.
You can edit or enhance the image displayed in the Preview Area.
1
Click the Edit button in the main IS Scan Plus screen. The Edit screen
displays:
2
You can select these editing options. For details on each feature, use the
online Help for IS Scan Plus.
Contrast / Brightness
Adjusts the brightness and contrast of an image.
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Editing a Scanned Image
Image Compensation
Softens edges in the image by reducing the contrast between pixels, or
sharpens hazy or blurred images. You can also smooth the appearance of
the image and invert the image.
Edges
Enhances the edges in an image by increasing the contrast of the pixels
between areas of different colors.
Lines
Emphasizes selected edges and de-emphasizes all other edges of an
image.
Pixelize
Squares off all the pixels in an image to lower resolution and makes the
pixels appear larger to create a mosaic tile effect.
Posterize
Reduces the number of colors in an image.
Low Relief
Applies special options to create a three-dimensional effect in the image.
Background
Allows you to add a background to a monochrome image.
Crop Photo
Crops a scanned photograph in the Preview Area.
Frame
Allows you to add a frame border around the image.
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Editing a Scanned Image
Note
• Depending on the settings you use for scanning, some editing features
are not available. For details, see the online Help for IS Scan Plus.
• You cannot use Crop Photo and Frame in the Capture Image screen.
You can select Background when a monochrome image is captured.
3
Edit or enhance the image as required.
4
Click the Apply button to apply the effect to the image in the Preview Area.
To undo the settings, click one of the undo buttons:
Undo All
Click once to undo all editing effects and restore the original in the Preview
Area.
Undo Previous
Click once to undo the previous editing effect; click repeatedly to undo each
previous editing effect one by one.
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Printing a Scanned Image
You can print a scanned image acquired using the Capture Image or Capture Photo feature.
Remove the scanner cartridge, and install the BJ cartridge according to your print job.
Click the Print button on the IS Scan Plus screen. If you are using Capture Image, the Print
dialog box appears:
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Printing a Scanned Image
If you are using Capture Photo, the Photo Print Options dialog box appears.
Click Print Setting to change the printer settings or click Print to print the image.
Opening the Printer Properties Dialog Box
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Saving a Scanned Image
IS Scan Plus allows you to save a scanned image to a file under a new name. You can use
the saved image for pasting into another document or for attaching to your e-mail or a home
page on the Internet.
You can save the image displayed in the Preview Area.
1
Click the Save button. This displays the Save As dialog box.
2
Select the folder in which you wish to save the image.
3
Enter a File name.
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Saving a Scanned Image
4
Click the down-arrow for “Save as type” and select a format for the file.
You can select one of the following file formats.
• Bitmap—.BMP
• JPEG—.JPG
• TIFF—.TIF
5
Click the Save button.
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Using the Scanner With Macintosh
Scanning Images With Application Software
Using the Main IS Scan Dialog Box
Scanning an Image
Scanning Images With IS Scan
Changing the Scanning Mode
Customizing the Scanning Settings
Copying a Scanned Image to the Clipboard
Adjusting an Image
Modifying an Image
Applying Special Effects to an Image
Other IS Scan Functions
Using the Copy Utility
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Scanning Images With Application Software
This section explains how to start IS Scan from a TWAIN image editing application software
so that you can scan images.
■ Selecting a TWAIN-compatible Device
Before you scan images with application software, you must first select a TWAINcompatible device using the S400 driver. The basic procedure is described below (steps
may vary based on your application software).
1
Start the application software and then select New... from the File menu.
Then, open the menu you use to scan images. Install the scanner cartridge
in the printer.
2
To open the dialog box for selecting a TWAIN-compatible input device, you
normally select Import and then select TWAIN Select... from the File menu.
The “Select a source” dialog box is displayed.
3
Click the IS Scan S400 icon and
then click the OK button.
S400 is now selected as the input
device. Once you have performed
these steps, the setting remains in
effect until you change to another
input device.
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Using the Main IS Scan Dialog Box
Menu Button
Scan Button
Image Control
Panel
Brightness and
Contrast
Save Button
Halt Button
Information Box
Preview Area
Help Button
Menu button
Selects the IS Scan functions. Click this button to change the settings for a scanned
image or to edit a scanned image.
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Using the Main IS Scan Dialog Box
Scan, Prescan, or Clear button
Click this button to start scanning. This button switches to Prescan or Clear,
depending on the setting or situation.
Transfer or Save button
Click this button to transfer a scanned image to an application. When using IS Scan
only without an application software, this button says Save.
Halt button
Click this button to cancel scanning.
Information box
Displays the settings related to image scanning. To perform scanning using other
settings, click the Menu button and then select Settings.
Help button
Click this button to display helpful explanations about the IS Scan functions.
Brightness and Contrast
Click this button to adjust the degree of brightness of an image.
Image Control Panel
Displays the size of the image to be scanned. For units, you can select inches, mm,
or pixels.
Preview area
Displays a scanned image.
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Scanning an Image
1
Click the Menu button and then select Settings. The Settings dialog box
displays:
2
Make the necessary settings for the image to be scanned.
• Click on Paper Size to select a size that approximates the image to be
scanned.
• Click on Scanning Mode to select the item that best approximates the
image to be scanned.
Changing the Scanning Mode
• Place a check mark in the Prescan check box.
Prescan performs a quick scan so you can check the image. You can
disable this function.
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Scanning an Image
3
Click the OK button and then close the Settings dialog box.
4
Place the object to be scanned in the printer and then click the Prescan
button. You see the image displayed in the Preview Area.
5
If you only want to scan part of the object, drag the mouse within the
Preview Area to select the part to be scanned. The Selection Box indicates
the area that will be scanned.
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Scanning an Image
Note
• To create a Selection Box, position the cursor over one corner of the
area to be selected, press and hold down the mouse button, and then
drag the mouse diagonally to the opposite corner of the area you want to
select. Release the mouse button.
• If you position the cursor over a point within the selected area, you can
move the area by dragging. If you position the cursor over one of the
lines indicating the selected area, you can change the size of the
selected area by dragging that line in or out.
• The minimum size of the selected area is 1" × 1" (25.4 mm by 25.4 mm).
• The size of the selected range is displayed in the Image Control Panel.
6
Place the image to be scanned in the printer and click the Scan button.
Remember, only the range indicated by the Selection Box is scanned.
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Scanning an Image
7
If the image displayed in the Preview Area is not what you expect, click the
Clear button and start over.
If you like the image, click the Transfer button. The scanned image is
transferred to the application software. Edit the image data as required
prior to printing or saving it.
Note
• Some application programs do not display the main IS Scan dialog box,
but display their own scanning screen. In this case, refer to the
documentation supplied with the scanning software.
• Do not close an application program that started IS Scan while
IS Scan is still running. This may cause the system to lock up.
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Scanning Images With IS Scan
You can use IS Scan as a stand-alone program to scan and edit images.
■ Starting IS Scan
1
Turn on the printer and install the scanner cartridge.
2
Double-click the IS Scan folder.
3
Double-click the IS Scan icon.
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Scanning Images With IS Scan
IS Scan starts and the main dialog box displays.
The contents of the main dialog box and the method you use to scan
images are basically the same as when using TWAIN application software.
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Scanning Images With IS Scan
■ Saving Scanned Images
1
Click the Save button.
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Scanning Images With IS Scan
2
Make the necessary settings.
• Select the location to which you want to save your image.
• Enter a name for the image data in Name.
• Click the drop-down box in Format to select PICT, JPG, or TIFF.
3
Click the Save button. The image data is saved into a file.
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Changing the Scanning Mode
You can select a scanning mode according to your scanning purpose. Optimum settings,
such as image type and resolution, are pre-assigned based on the contents of a scanning
job. When you wish to customize the settings for special scanning jobs, click the Custom
button.
■ Selecting a Default Scanning Mode
Select a setting that best approximates the image to be scanned.
Scanning
Mode
Use
Image Type
Resolution
Edge Emphasis
Color Matching
Prescan
Mode*
DTP
(Color)
Standard setting used when a
color draft is to be scanned
Color
180 dpi
Off
On (Execute)
Grayscale
Photo
Recommended when scanning
a photograph
Color
360 dpi
Off
On (Execute)
Color
DTP
(B&W)
Standard setting used when a
black & white draft is to be
scanned
Grayscale
180 dpi
Off
Off
Grayscale
* By default, Prescan is disabled. Once enabled, Black & White is the default Prescan
Mode. You can select a Prescan Mode of Color, Grayscale, or Black & White.
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Changing the Scanning Mode
Scanning
Mode
Use
Image Type
Resolution
Edge Emphasis
Color Matching
Prescan
Mode*
Text
Recommended when scanning
a document consisting entirely
of text, such as a document
created with a typewriter or
word processor
Black &
White
180 dpi
On (Execute)
Off
Black &
White
FAX
Scans by converting a
monochrome image into the
data suitable for facsimile
transmission
Black &
White
(Text
Enhanced)
200 dpi
Off
Off
Black &
White
OCR
Scans by converting a
monochrome image into the
data suitable for OCR input
Black &
White
(Text
Enhanced)
360 dpi
Off
Off
Black &
White
Custom
Selected when a specific range
of settings are to be made
–––––
–––––
–––––
Customizing the
Scanning Settings
* By default, Prescan is disabled. Once enabled, Black & White is the default Prescan
Mode. You can select a Prescan Mode of Color, Grayscale, or Black & White.
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Changing the Scanning Mode
Note
• The Settings dialog box displays when you select Settings after you click
the Menu button in the main dialog box.
• When you select FAX or OCR, the document is scanned and processed
as a grayscale image and converted to monochrome binary image data.
This process eliminates unnecessary image background and increases
the quality of the scanned text and line art. When you select Text, the
document is scanned and processed as a monochrome image.
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Customizing the Scanning Settings
When you select Custom for Scanning Mode in the Settings dialog box, you can specify the
scanning settings.
1
Click the Menu button in the main dialog box and then select Settings.
2
Click the drop-down box in Scanning Mode and then select Custom.
3
Make the appropriate settings for the image to be scanned.
Image Type
Select a mode according to the image to be scanned. You can select Color,
Grayscale, Black & White, or Black & White (Text Enhanced).
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Customizing the Scanning Settings
Resolution
Select a resolution according to the image to be scanned. The higher the
resolution, the finer the image you can get, although the amount of data will
be large. In general, 90 dpi is sufficient for home pages, while 180 dpi is
good for output to a printer. Settings are 90, 180, 200, 300, 360.
Threshold
This function is valid only when Image Type is set to Black & White. The
lightness/darkness of monochrome images can be adjusted by moving the
slide bar. If the slide bar is moved to the left, the scanned image will be
lighter, while if the slide bar is moved to the right, the image will be darker.
Prescan
Place a check mark in the Prescan check box to perform the prescan. The
scanning mode can be set to Black & White, Grayscale, or Color.
Color Matching
This function is effective only when Image Type is set to Color. When this
function is enabled, the colors are adjusted according to the monitor when
the image is scanned. The monitor itself is set with the system feature of
ColorSync® in the Apple menu control panel.
Edge Emphasis
This function is valid only when Image Type is set to Black & White. If this
function is selected, only the edge of the image is emphasized when the
image is scanned. This is disabled for prescan.
4
Click the OK button. The main dialog box displays.
5
Place the image to be scanned in the printer, then click the Prescan button
or Scan button to start scanning.
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Copying a Scanned Image to the Clipboard
If you copy a scanned image to the clipboard, you can use the image easily with other
application software. This is particularly useful when you want to paste an image into
documents created with application software that is not TWAIN-compatible.
■ Copying an Image
1
Click the Menu button in the main dialog box. Select Edit and then select
Copy.
The image data is copied to the clipboard.
Note
To use an image copied to the clipboard, start your application software
and then select Paste from the Edit menu.
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Adjusting an Image
If you are not satisfied with a scanned image, you can perform fine adjustment using a
range of functions. Image data can be processed so that the brightness of the image
changes or so that the image appears sharper or softer.
■ Adjusting the Brightness and Contrast
1
Click the Brightness and Contrast button in the main dialog box. The
Brightness and Contrast dialog box displays.
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Adjusting an Image
2
Move each slide bar to the right or left to adjust the image.
Brightness
Moving the Brightness slide bar to the left makes the entire image darker,
while moving it to the right makes the image brighter.
Contrast
Moving the slide bar to the left reduces the contrast of the entire image,
while moving it to the right increases the contrast.
3
After making the adjustment, click the Apply button to change brightness
and contrast of the image displayed within the preview area.
4
Once you are satisfied with the adjustment, click the OK button.
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Modifying an Image
You can modify a scanned image so that it looks sharper or softer. Also, a Despeckle
function allows you to remove speckling and make a scanned image appear cleaner. A
function for inverting colors to produce a negative film is also available.
1
Click the Menu button in the main dialog box, select Image, and then select
the desired function from the submenu.
Sharpen
Sharpens an image to make it clearer.
Soften
Softens the edges of an image.
Despeckle
Removes speckling from an image, making any such
areas less noticeable.
Invert
Inverts the colors of an image to produce a negative
of the original.
You can check the effect of the adjustment in the Preview Area.
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Applying Special Effects to an Image
Special effects such as edge emphasis, line emphasis, pixelization, posterization, and low
relief can be applied to a scanned image, creating an image with a feeling different from
that of the original.
1
Click the Menu button in the main dialog box, select Enhance, and then
select the desired function from the submenu.
Edges...
Emphasizes the edges of a photograph or line drawing.
Lines...
Emphasizes only lines in a specific direction.
Pixelize...
Applies a mosaic effect to an image.
Posterize...
Reduces the number of colors and simplifies the image.
Low Relief...
Creates a low relief version of the image.
When you select one of these functions, the corresponding dialog box
displays.
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Applying Special Effects to an Image
2
Select a desired function from the list.
The following is an example of the screen displayed when you select
Edges. The operation is the same when any other function is selected. You
can check the approximate result of the selection in the Preview Area.
For details of each function, refer to the explanation displayed when you
click the Help button.
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Applying Special Effects to an Image
3
Note
Once you are satisfied with the adjustment, click the OK button.
To cancel an adjustment you have made, click the Menu button and then
select Undo. Then, select either of the following:
Last
Only the function applied immediately before is cancelled. If you
perform editing two or more times, only the function that you
selected most recently is cancelled.
All
All the applied functions are cleared and the original image is
restored.
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Other IS Scan Functions
■ White Level Calibration
To achieve the correct color balance for an object to be scanned, an operation called White
Level Calibration is required. When an image is scanned for the first time, or when the
temperature of the scanner cartridge rises to a certain level, a message displays prompting
you to place the white calibration sheet in the printer.
Place the white calibration sheet in the printer and then click the OK button. The calibration
sheet is scanned and the calibration is performed.
You can also initiate this operation whenever necessary.
1
Click the Menu button in the main dialog box and then select Settings.
2
Click the White Level button.
3
When the message appears, place the white calibration sheet in the printer.
Using the White Calibration Sheet
4
Click the OK button.
When the white calibration sheet is ejected, white leveling is complete.
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Other IS Scan Functions
■ Using the Online Help
Clicking the Help button on the main dialog box displays helpful explanations of the
functions of IS Scan. You can also display the Help by clicking the Menu button, then
Help, and Help again.
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Using the Copy Utility
Use this utility to scan an object and then print the result immediately. Although the scanned
image cannot be edited or saved, the process from scanning to printing is completed
quickly and easily.
■ Installing the Copy Utility
To use the Copy Utility, you must first copy the folder including the necessary files to any
location.
1
Load the S400 Canon Creative CD-ROM into the CD-ROM driver on your
Macintosh.
2
Double-click on the Copy Utility folder.
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Using the Copy Utility
3
Drag the Copy Utility folder and copy it to any location.
Now you can start the Copy Utility at any time.
Note
To use the Copy Utility, the printer driver and IS Scan scanner driver must
also be installed.
■ Starting the Copy Utility
1
Turn on the printer and install the scanner cartridge.
2
Click the Copy Utility folder.
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Using the Copy Utility
3
Click the Copy Utility icon.
The Copy Utility starts and the main dialog box displays:
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Using the Copy Utility
■ Copying the Image
1
Click the Color or Black & White button according to the image to be
scanned.
2
Select the paper size you are using in Paper Size.
3
Select the number of copies to be output in Copies.
4
Select the type of paper you are using: Plain Paper, High Resolution
Paper, or Transparency.
5
Set Brightness, as necessary. Move the slide bar to the right and left to set
the brightness.
6
Place the image to be copied in the printer, then click the Copy button.
Scanning starts.
7
When the message appears, remove the scanner cartridge and replace it
with a BJ cartridge according to the printing settings.
8
Place a blank sheet of paper in the printer and click the OK button.
Printing starts.
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Using the Copy Utility
Note
• To print the same image again, click the Reprint button.
• To copy another document with the same settings, click the Copy button
and follow the instructions on the screen.
• To perform copying with different settings, click the Reset button and
follow the instructions on the screen.
■ Ending the Copy Utility
To close the Copy utility, click the close box or the Quit button.
Close box
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Scanner Problems
Scanning Result Is Unsatisfactory
Scanner Cannot Be Used With a TWAIN-Compatible Application Program
Other Scanner Problems
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Scanning Result Is Unsatisfactory
Scanned Image Blurred or Distorted
Quality of Scanned Image Is Uneven
White Portion Becomes Grayish
Parts of an Image Missing or Not Aligned Properly
Image Contains Unexpected Colors, or Is Too Light or Too Dark
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Scanning Result Is Unsatisfactory
■ Scanned Image Blurred or Distorted
Check 1
ARE YOU USING A CLEAR IMAGE FOR SCANNING?
Blurry images are not suited for scanning. For best scanning results,
always use a clear, sharp image. (The scanned image cannot be better
than the original image.)
Check 2
IS THE SCANNING HOLDER UNSTAINED AND UNDAMAGED?
The scanning holder is bound to get dirty. Clean the scanning holder using
a soft cloth that is dipped in a weak, neutral detergent solution, and then
wipe its wet surface off with a dry, soft cloth.
If the scanning holder is scratched or damaged, replace it.
Note
You can purchase a scanning holder for A4/LTR-size images. Visit the
Canon Web site to find out about accessories and supplies
(www.ccsi.canon.com).
Check 3
ARE YOU SCANNING THICK PAPER?
The image being scanned must be thinner than 0.01 inch (0.25 mm). The
thickness including the scanning holder must be thinner than 0.02 inch
(0.45 mm).
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Scanning Result Is Unsatisfactory
■ Quality of Scanned Image Is Uneven
The scanned image is coarse and/or blurry.
Check
IS THE RESOLUTION SETTING HIGH ENOUGH?
Resolution determines the precision of the scanned image.
The greater the number of dots used to draw an image, the higher the
precision and the quality of the scanned image becomes. For a better
quality image, select a greater number.
The scanning speed becomes slower and the file size of the scanned
image becomes larger when you use a higher resolution.
Windows
Changing the Scanning Mode
Macintosh
Changing the Scanning Mode
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Scanning Result Is Unsatisfactory
■ White Portion Becomes Grayish
DID YOU PERFORM WHITE LEVEL CALIBRATION?
Check 1
Use White Level Calibration to maintain the correct color balance of
scanned images.
Using the White Calibration Sheet
Check 2
DID YOU ADJUST THE BRIGHTNESS AND CONTRAST?
Depending on the image you scan, a white portion is not recognized as
white because the scanner detects and scans even the small differences of
the density between white and other colors.
Adjust the brightness and contrast.
Note
• When you are using IS Scan Plus, use the online Help.
• When you are using a TWAIN-compatible graphics application program,
see the User’s Manual for the application program.
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Scanning Result Is Unsatisfactory
Check 3
DID YOU SCAN A MONOCHROME IMAGE USING THE COLOR OR GRAYSCALE
SETTING?
If the Image Type is set to Color or Grayscale, the scanner detects and
scans even the grades of the density, and white may not be recognized
as white.
When you scan a monochrome image, always set DTP (B&W) in the
Scanning Mode so the scanner can scan using only two values between
white and black.
For details on how to set Black & White in the Scanning Mode, use the
online Help.
Windows
Changing the Scanning Mode
Macintosh
Changing the Scanning Mode
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Scanning Result Is Unsatisfactory
■ Parts of an Image Missing or Not Aligned Properly
DID YOU PLACE AN IMAGE WITHIN THE PROPER SCANNING AREA?
Check 1
Check that the image you wish to scan is placed in the proper scanning
area.
Check 2
DID YOU SPECIFY THE SCANNING AREA CORRECTLY?
If the Paper Size setting is smaller than the size of the image you scan,
parts of the image will be missing.
If you place the image outside the scanning area, parts of the image may
not be aligned properly. Always check that the image is set within the
proper scanning area.
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Scanning Result Is Unsatisfactory
■ Image Contains Unexpected Colors, or Is Too Light or Too Dark
The appearance of the scanned image is not what you expected, or the image is too light or
too dark.
Check 1
IS THE NUMBER OF DISPLAY COLORS SET TO HIGH COLOR OR TRUE COLOR?
Windows
Check the number of display colors as follows.
1
From the Start menu, select Settings, and then select Control Panel.
2
Double-click the Display icon, then click the Settings tab.
3
Check that Colors is set to High Color or True Color in the Colors box.
Macintosh
Check the Color Depth setting as follows.
1
From the Apple menu, select Control Panels.
2
Select Monitors & Sound.
3
Check that Thousands or Millions are set for Color Depth.
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Scanning Result Is Unsatisfactory
Check 2
IS COLOR MATCHING ENABLED?
The colors displayed on your display may not match the actual scanned
colors.
Color Matching attains the best match between the colors displayed on
your display and the actual colors in the scanned image.
You can enable Color Matching when the Scanning Mode is set for Color.
Windows
Check that Color Matching is enabled.
1
Click the Custom Setting button.
2
Make sure that Color Matching is enabled in the Custom Setting dialog box.
Macintosh
1
Select Settings from the Menu screen.
2
Make sure that Color Matching is enabled.
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Scanner Cannot Be Used With a TWAIN-Compatible
Application Program
Cannot Launch IS Scan From Within the TWAIN-Compatible Graphics
Application Program
Cannot Transfer to TWAIN-Compatible Graphics Application Program
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Scanner Cannot Be Used With a TWAIN-Compatible Application Program
■ Cannot Launch IS Scan From Within the TWAIN-Compatible Graphics
Application Program
Check
DOES THE TWAIN-COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE
USING SUPPORT THE LATEST 32-BIT TWAIN SPECIFICATIONS OR TWAIN
SOURCE MANAGER (VERSION 1.5 OR LATER)?
Windows
When IS Scan is used as a TWAIN interface, you must use the latest 32-bit
TWAIN-compatible graphics application program. See the User’s Manual
for your application program.
Macintosh
When IS Scan is used as a TWAIN interface, you must use the graphics
application program that supports the TWAIN Source Manager (Version 1.5
or later). See the User’s Manual for your application program.
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Scanner Cannot Be Used With a TWAIN-Compatible Application Program
■ Cannot Transfer to TWAIN-Compatible Graphics Application Program
DOES THE TWAIN-COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE
Check
USING SUPPORT THE FILE FORMAT TYPE AND RESOLUTION OF THE IMAGE
DATA?
Some TWAIN-compatible graphics application programs support specific
file format types and resolution settings only. For example, the resolution
settings of some OCR (optical character reader) application programs are
limited to 300 or 400 dpi.
Check the file format types and resolution settings of the TWAINcompatible graphics application program first, and then scan and transfer
the image again.
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Other Scanner Problems
Cannot Install Scanner Driver
Does Not Launch With Default Settings
Windows
Improper Colors Displayed in the Dialog Box
Scanning Too Slow
Communication Error Occurs
Error Message Appears
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Other Scanner Problems
■ Cannot Install Scanner Driver
Check 1
DID YOU FOLLOW THE SCANNER DRIVER INSTALLATION
INSTRUCTIONS?
Windows
Installing the IS Scan Software
If an error occurred during installation and you had to shut down the
installation procedure, you may not be able to install the scanner driver
because Windows is no longer stable. Restart Windows and then reinstall
the scanner software.
Check 2
ARE ANY OTHER APPLICATION PROGRAMS RUNNING?
The scanner driver installation program may not execute successfully if it is
run with other applications running in the background.
Before you run the installation program again, shut down all other
application programs.
Check 3
DID YOU SPECIFY THE CORRECT CD-ROM DRIVE FOR
INSTALLATION?
Windows
If the S400 splash screen did not come up automatically when you loaded
the CD-ROM, double-click the My Computer icon, then double-click the
CD-ROM icon on the Windows desktop.
Installing the IS Scan Software
Note
The drive name (E: for example) varies according to how your system is
set up.
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Check 4
IS THERE A PROBLEM WITH THE CD-ROM?
Windows
The Canon Creative CD-ROM may be damaged. On the Windows desktop,
double-click the My Computer icon then double-click the CD-ROM icon. If
Windows cannot read the CD-ROM, call the Canon Customer Care Center
for help.
Getting Help From Canon
Windows
■ Does Not Launch With Default Settings
Check
DID YOU LAUNCH IS SCAN FROM A TWAIN-COMPATIBLE GRAPHICS
APPLICATION PROGRAM?
This problem occurs when IS Scan is launched from a TWAIN-compatible
graphics application program.
Depending on the TWAIN-compatible graphics application program,
Previous Settings selected in the Standard Value box under the Custom
Settings dialog box may be cleared, and standard settings characteristic of
the TWAIN-compatible program you are using may be used when
launching IS Scan.
To use the settings selected in the Custom Settings dialog box when
launching IS Scan, follow these steps:
1
Select Save Settings File from the Settings menu.
2
The next time you launch IS Scan, select Open Settings File from the
Settings menu.
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■ Improper Colors Displayed in the Dialog Box
Check
IS THE NUMBER OF DISPLAY COLORS SET TO HIGH COLOR OR TRUE COLOR?
Windows
This problem occurs when IS Scan is launched from a TWAIN-compatible
application program.
If the problem is not solved, change the number of display colors of your
computer.
1
From the Start menu, select Settings, and then select Control Panel.
2
Double-click the Display icon, then click the Settings tab.
3
Check that the Colors setting is High Color or True Color in the Colors box.
Or, you may be able to solve the problem by minimizing the IS Scan
window and then return to the original size.
Macintosh
Check the Color Depth setting.
1
From the Apple menu, select Control Panels.
2
Select Monitors & Sound.
3
Check that Thousands or Millions are set for Color Depth.
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■ Scanning Too Slow
Scanning is requiring an unusually long time.
Check
ARE YOU USING A HIGHER RESOLUTION THAN REQUIRED?
In order to scan an image, your computer must be able to receive a large
amount of data. Therefore, the scanning speed varies according to the
performance of the computer.
To shorten the time required for scanning:
• Use the appropriate resolution setting. Make sure that the resolution is
not set higher than you require.
• Use the prescanning capability.
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■ Communication Error Occurs
Check 1
DID YOU LAUNCH IS SCAN OR IS SCAN PLUS IMMEDIATELY AFTER IT WAS
CLOSED?
Do not attempt to launch IS Scan or IS Scan Plus again immediately after it
is closed. Wait for a few seconds and then launch again.
Check 2
IS THE PRINTER PLUGGED IN AND READY?
Check that the printer is plugged in and ready.
Check 3
ARE YOU USING THE USB INTERFACE RUNNING UNDER
WINDOWS 98?
Windows
When using the USB interface running under Windows 98, a
communication error may occur if the Hardware acceleration setting is Full.
To solve the problem, follow these steps:
1
Double-click the System icon in the Control Panel for Windows.
2
When the System Properties window is displayed, click the Performance
tab.
3
Click the Graphics button.
4
If Hardware acceleration is set to Full in the Advanced Graphics Settings
dialog box, set to None.
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■ Error Message Appears
Check
REFER TO THE ONLINE HELP.
Windows
From the main IS Scan screen, select Contents from the Help menu, or
press F1.
Macintosh
Open the online Help.
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